Computer Support Forum

First prob was redirect and pop up - now worse...

Question: First prob was redirect and pop up - now worse...

I was in process of following the Read Me first I did the CC clean (not changing any settings) and it uninstalled part of my AVG - This put me in the same situation I was in a month or so ago... I posted here, regarding the issue... I kept getting this error with several programs...
"windows can not access the specified device path or file. You may not have the appropriate permissions to access the item."
Including Incredimail, Nero, art programs, microsoft office etc. Some of the items will work in safe mode, others wont.

People here were trying everything to help me with this problem and nothing was working. I finally went into safe mode and removed any and every file AVG that was still residual that it would let me remove and finally it let me reinstall and everything started working again and I was able to run the rest of the read and run.

This time... I was able to properly run the uninstall after the CC cleaner, there are no visible residual AVG files for me to remove... so I dont know what to do to get my functionality back to be able to finish cleaning my computer so I can do a clean reinstall of my antivirus. I dont like my computer being volnurable.

I also can not open IE when in this state and can only run firefox.

Please help

Relevance 100%
Preferred Solution: First prob was redirect and pop up - now worse...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: First prob was redirect and pop up - now worse...

Welcome to Major Geeks!

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click and choose Run as Administrator

You only need to get one of them to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

Rkill.exe
Rkill.com
Rkill.scr
Rkill.pif
Once you've gotten one of them to run then try to immediately run the following.

Now download and Run exeHelper from Raktor

Please download exeHelper to your desktop.
Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.
A log file named log.txt will be created in the directory where you ran exeHelper.com
Attach the log.txt file to your next message.
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Now run this: Using Malwarebytes Anti-Malware

Now run this: Using MGtools


Now you need to attach (See: HOW TO: Attach Items To Your Post ) the below logs created while running the above scans

exeHelper log
Malwarebytes Anti-Malware log
MGlogs.zip - normally it is C:\MGlogs.zip - only attach this log from MGtools.exe DO NOT attach any logs seen in the MGtools folder.

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Hi all,

I started the day on a high note, before turning on the computer that is, thinking I was going to get some things done. This was not to be: So we start at:

FAIR:
After XP loaded it said that it had recovered from a serious error Product ID _251... so I did some digging around and got some info from microsoft's web pages complete with registry fixes (deleting bad entries, etc.)

I did a quick scan with malwarebytes and it found some stuff that I deleted and when I did a restart it didn't come up correctly.

Went into safe mode and it came up.
(made a HUGE mistake here. Did not copy files I wanted to save when I had the opportunity)
Closed out of safe mode and let it start normally.
Would not boot normally.
Tried to boot in to safe mode and now its recycling back to POST, we have gone to...
BAD:
Hmmm. So I thought how about putting the XP disk in and then do an install leaving file system intact.
When I got to the point of doing the install I chickened out because it said that it might delete the My Documents folder (had some things in there I didn't want to lose) I've done this procedure before and perhaps I should have taken the second opportunity to recover gracefully but I did not.

I hit F3 to cancel out of the install to try and boot from my other HD that has XP (but with some driver issues that I had yet fixed.)

I went into the CMOS to change boot order and notice that the hard drive (the one that I was trying to boot into is not showing ... Read more

Answer:HD/Filesystem prob:Went from fair to bad; then to worse, much worse

Test the HDD with the drive manufacturers disk tools (preferably using a different PC). Run the short and long tests. If either test fails or has errors, the drive is faulty.

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Windows XP Pentium4While my computer was on standby the electric supply was cut(by workers in the house) On startup the computer just hangs, k/board lights up briefly then nothing, just one bip. I tried the Windows repair option with the original CD and by luck it started up, everything was as before. However after 4 or 5 startups i am back to nothing , the repare option does not work. Am i lucking at a Windows fault or something more invoved thanks

Answer:Start Up Prob and worse

Its possible the power being cut has caused a hardware failure but its much more likly that its a software fault, some program corrupted or something similar.Could you explain exactly what happens now. Does it start at all, does it hang etc. Or does it perhaps run and crash.

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Hi, I have my brothers system which is causing me a major headache. Awhile ago his floppy drive stopped working so he bought a new one. He put it in the wrong way round as regards the cable and the drive light stayed on. He took it out again and re-inserted it the correct way but it does not work. His PC has started to hang and shut itself down and the memory doesn't register as being present though he gets no beeps to indicate this. The hard drive was next to stop working, just getting the BIOS screen. Now this has stopped and he gets nothing at all and nothing sounds like it is firing up at all. You can hear, just faintly the power supply coming on and that is it. I think it may be the power supply, or maybe the motherboard. Haven't got the equipment to test every thing, or a compatible system to test each individual component. Tested the Hard drive on mine and that seems fine. Any idea's anyone?
Cheers

P.S. It is an old system P3 933 mhz memory is 133. If it were the M/B, do any of the latest M/B's support this type of memory and processor?

Answer:System prob that is getting progressively worse.

If it doesn't POST ie beep at you and everything is falling apart as you describe - sounds like the BIOS is dyeing or you have a mobo component failure.

BTW I melted me PSU wires connecting a Floppy badly

You can connect to the B: drive by not having the twist in the Floppy cable IIRC

HTH

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I have started this topic before, but was not able to finish. Now the rediredct is getting wors all the time to the point my casual computer use is very difficult.

My kids *(grand kids) playing games are probably the cause.

I get redirected when doing searches and get a virus scan occasionally that tries to say I have problems - which i do.

I have ran the defogger and created the gmer scan. My computer locks when doing the gmer scan so I will give the dds.txt . and then run gmer. I don't see how to atach the Attach.txt file so if you need I have it on my desk top.

Thanks Philby
DDS (Ver_10-03-17.01) - NTFSx86
Run by Tad Ackerman at 11:55:43.28 on Sun 08/08/2010
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1084 [GMT -5:00]

AV: McAfee Anti-Virus and Anti-Spyware *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.... Read more

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Relevance 54.94%

Originally the problem was the Google Redirect virus. I didn't have the time to fix it when i first realized this, and i had a second computer so i figured i could come back to the problem. Well when i did try and fix it, the problem had become MUCH worse. When i open a firefox window it will open but is blank and wont go anywhere. That being the case for about a week, today my home page came up, redirecting me to random sites as it had before hand. It gets worse.

I've tried useing the programs HiJackThis, Malwarebytes' Anti-Malware, ParetoLogic PC Health Advisor 3.1. All of which were previously installed. I can't open any of these. Doesn't matter if i am in safe mode or if i try and run these programs as an admin, i get an error message. "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

I reinstalled HiJackThis, same problem.

I've also tried Spyware Doctor, which will open but nothing is clickable making it useless. All my firewalls and safeguards have also been disabled, and i can't open any control panel options that would allow me to change this.

All my information is backed up so if wipeing my computer is the easiest option, and will work, i can do that. Any help with this would be appreciated, i'm pretty clueless at this point due to some of the suggested programs to fix this, not working.

Answer:Google Redirect has become something much worse.

Hello and welcome,

We can't make that determination until we see what's going on in the machine. Please follow the instructions in our pre-posting topic New Instructions - Read This Before Posting for Malware Removal Help and post the requested logs in your next reply.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

2 more replies
Relevance 54.94%

I seem to have multiple issues and things seem to be getting worse. It started last week with an infection that hid all my files. I thought everything on the hard drive was lost but Windows would start so I knew that wasn?t the case. I found out that all the files were hidden and was able to change the attributes of all the files and programs to unhide them. I have been running both Microsoft Security Essentials & Spybot SD for a long time. They both blocked items when this first started. My entire startup file is gone and I was not able to do a System Restore.
I also have a Google Redirect virus that seems to be getting worse instead of better with everything I try.
I have run Malwarebytes and SuperAntiSpyware. I have tried to run TDSKiller and Microsoft Safety Scanner but neither seems to run. I am not able to do a Windows Update.
Another security program tried to load and do a fake scan of my computer. It looked like the Microsoft symbol but I blocked it and I believe I got rid of it. Iexplore seems to be running in processes even when I don?t think it is running and using a lot of resources. Malwarebytes comes up once in a while and says that it has blocked access to a malicious site and an IP address outgoing, 64-120-141-163 was the latest one. I can?t do any searches on the internet that don?t redirect me to other places. All my printers are gone. I have not used many of the programs but I know Word does not come up without giving me errors. I ha... Read more

Answer:Google Redirect plus More - Tried everything - Getting Worse

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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i have tried avir antivirus and also ad aware im in the process of doing step one from another post by using malwarebytes so i will see after but please do help meoh i am referring to google redirect virus and also if it were not for my system restore point i was able to get to i wouldn't be able to open any programs without it saying "choose file to open with" in which even if i do find it on my pc it still wont run so eventually i cant even run adaware or avir to even try finding the problem

Answer:google redirect and getting worse

Follow Tufenuf's advice at this link:http://jogtheweb.computing.net/articles/open-with/Security-1 (copy/paste into your browser) Download DDS and save it to your desktop. DDS.scrDisable any script blocker if your Anti-Virus/Anti-Malware has it.Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.Then double click dds.scr to run the tool.When done, the DDS.txt will open.Click Yes at the next prompt for Optional Scan.When done, DDS will open two (2) logs:1. DDS.txt2. Attach.txt (do not zip just copy/paste) Save both reports to your desktop then post them please.You may need to post in segments to get all the info to us as the logs may be to large to fit in one post.

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We have two laptops in the house, both of which use the same router. One of them has come down with a redirect virus, but unfortunately I haven't been able to find either the name of the particular program that it has nor a removal program guaranteed to remove it. Not for free, anyway, but at this point I'd probably even pay for it.

What I've Done:
Scanned with AntiMalwarebytes. -Can't detect virus.
Restored System to Date- System doesn't store a late enough date to remove virus.
Run another Antivirus Program that removed it, only to have it reappear a few days later.

Symptoms:
Redirects to unwanted sites from links.
Disabled all practical use of Firefox, had to download Chrome.
Attempts to alter system files from program files location. (This caused tons of popups and forced me into safemode.)
Occasionally, as in nearly once a day, the internet won't work for either laptop even though the router has full bar reception. It stands only like, ten feet away from where we use the laptops, so it usually isn't a reception issue. The resulting error detection says something about the DNS and server location of the website. This has led me to suspect the virus is in the router.

We can still use the internet on the infected laptop, for now. I'm worried it might spread from the router to my laptop, though I'm not sure that's possible. Both computers have DNS lookup problems on a fairly regular basis that last for a few minutes and then stop. ... Read more

Answer:Redirect Virus-I Really Need Help Before It Gets Any Worse!

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here.If you get crashes in normal mode,run it in safemode with networkingDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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Hi,

Thank you for any help you can give me.

I use firefox and I've noticed that I've been redirect to various ad/ search pages after following google links (for example to: casien.net, velinta.net, bestartfind, centre.uk.com, kdirectory). At first I assumed it was the recession and people had just been putting up pay per click sites as they'd stopped bothering to host their website but then it happened on a couple of links I knew wouldn't have stooped so low. So I assumed I had some adware. I ran Malwarebytes' Anti-malware and it found a fair few things (can post the logs files if wanted). The problem temporarily disappeared but was soon back so thought i might have something worse than I thought. I installed Avira Antivir but it wouldn't load. I then started searching the net and the redirects happen everytime looking of sites such as this for a solution, thankfully just cut and pasting the link instead of clicking on it works fine. I found this potential 'google redirect virus', which seems to fit the symptoms but most cases i've looked at also seem to have a rootkit installed also.

I run a hard and soft firewall but not antivirus. What free one would you recommend (as most of the time I look at threads such as this the AV never seems to get rid of the virus)?

logs below/ attached.

Many thanks!
Dan.


DDS (Ver_09-06-26.01) - NTFSx86
Run by Dan at 19:39:21.00 on 27/06/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_02
Microsoft Wind... Read more

Answer:Google redirect and presumably worse?

hi.

Welcome to TSF

You may wish to subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

---------------------------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

--------------------------------------------------------------------------


Quote:




I run a hard and soft firewall but not antivirus. What free one would you recommend (as most of the time I look at threads such as this the AV never seems to get rid of the virus)?




No antivurus? .This is an open invitation for infection. This is somewhat suicidal in today's digital world.

It can take as little as eight seconds to infect an unprotected computer.

I will recommend an Antivirus and install it later after a couple of round of my fix.

-------------------------------------------------------------------------

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and An... Read more

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Hi all,

I'm currently running windows 7 Professional N 64bit. I've recently been experiencing my google links being redirected to strange websites, including bts.scour and other ad websites. I feel like i've seen quite a lot of posts concerning the same issue, but it has been 2 days and the redirects are getting much more frequent. I have run hitman pro, AVG pro and Spyhunter 4 countless times but they all come up clean. I really have no idea where to go from here, any help would be greatly appreciated,

Answer:Google Redirect Virus getting worse

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top o... Read more

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Since a few days ago I've been harassed by a redirect virus that redirected Google results and other websites to odd places. The primary site was Infomash, but there were other websites I was redirected to.

I used a .exe file called Rkill in conjunction with Malwarebytes Anti-Malware and turned internet off to try to get rid of the virus. After 5 futile attempts I decided to follow the steps in NEW INSTRUCTIONS Removal Help thread.

Running DDS.SCR was as expected. I saved the two log files onto my desktop. When attempting to scan with GMER.exe, three disastrous things happened:
1. First attempt resulted in computer going to the Blue Screen mode out of a sudden. The computer then restarted itself.
2. The second try resulted in an odd computer freezing where the monitor showed only zig-zags. I took a picture from my phone if the visual is needed. I had to press the restart button on the CPU.
3. The third and fourth tries ended in the program simply freezing and turning off. The third try's crash happened pretty quickly after the GMER scan began; the fourth try's crash happened a long while after GMER had been scanning.

I cannot get GMER to run properly, so I am assuming that the virus is much more malicious than I thought it was. Here are the logs from DDS.SCR, but I could not finish the GMER scan.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Administrator at 21:57:51 on 2012-07-20
Microsoft? Windows Vista? Home Premium ... Read more

Answer:Redirect Virus is Worse than I Had Thought

Hello kkj1116,

You are infected with ZAccess also known as Sirefef and several other names depending on the AV company. I'll want to gather a bit more information before we begin.

Download TDSSKiller.exe and save it to your desktopExecute TDSSKiller.exe by doubleclicking on it.
Press Start Scan
If Malicious objects are found, do NOT select Cure. Change the action to Skip, and save the log.
Once complete, a log will be produced at the root drive which is typically C:\ ,for example, C:\TDSSKiller.<version_date_time>log.txt

Please post the contents of that log in your next reply.

19 more replies
Relevance 54.12%

Greetings, This week, I suddenly started to get the Security Warning virus, so I did a system restore to the previous day to get that settled. But later that day, I started getting weird search results every time I searched from my toolbar, but not from the Google page directly. Then I started getting strange results intermittently from each search attempt. I'm hoping I can get some help with the Google redirect thing, which I can't find a name for. It seems to be pretty ominous. I followed directions. One glitch with that was GMER kept giving me blue screen crashes, so I ran it in Safe Mode. Thanks for any help available. P.S. I loaded a number of servers on my computer but they aren't running and haven't been since school ended in June. DDS (Ver_10-03-17.01) - NTFSx86 Run by Sandra at 18:23:38.07 on Fri 08/20/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.354 [GMT -7:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exesvchost.exeC:\WINDOWS\system32\spoolsv.exe... Read more

Answer:Search redirect virus getting worse

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OKDeFogger may ask you to reboot the machine, if it does - click OKDo not re-enable these drivers until otherwise instructed.Download DDS:Please download DDS by sUBs from one of the links below a... Read more

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Relevance 54.12%

have had this going for a couple months now. when searching with google, often when first clicking on a link to a website, it redirects to spam or other garbage. then after going back a page, it will usually go to the correct site. have ran SAS, malwarebytes, regcure, windoctor, avenger, ESET, and a couple more, to no avail!! Now i cannot get SAS to activate, and malwarebytes will run sometimes after renaming the .exe files and it updated finally the other day, which helped some, but keep returning to square one with more and more baggage!!! Now, whenever i open something or go to a site, whether on internet or not, a friendly little "abbreviation of program".exe-Bad Image window appears saying" the application or DLL C:\WINDOWS\system32\fazusuta.dll is not a valid windows image. Please check this against your installation diskette. This especially happens when booting up!! Like at least thirty times!! So i just ran the DLL program recommended in the preparation guide, so here it is,,,, if anyone can help please.... last option before i re-format!

DDS (Ver_09-05-14.01) - NTFSx86
Run by elvis at 8:11:24.81 on Wed 05/27/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.766.357 [GMT -6:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning disabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EF... Read more

Answer:infected with google redirect, might be worse now..

Where do i post this where someone can help? Please!! Its been a week now...anbody..??//You have posted properly in this forum.While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, you wouldn't want someone to assist you who is not familiar with your issue and attempt to fix it, would you?We ask that once you have posted your log and are waiting, p... Read more

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Relevance 54.12%

This is probably the wrong place to post this. I messed up and didn't follow the directions. Any help I could get would be helpful.

I had a redirect virus, I did a lot of things to try and get rid of it, and I couldn't. So I decided to run ComboFix. BIG MISTAKE. I didn't do it with help from Bleeping Computer, and now my computer doesn't work correctly.

When I ran ComboFix, I had Windows Security Essentials running. It asked me to close it, which I attempted to do, but I couldn't figure out how. So I tried to open help, and that was "marked for deletion." So I couldn't close MSE. When I attempted to close Combofix, however, it told me that it would keep running, even with MSE open, "at my own discretion." Went through all the steps, did the reboot, gave me the log.

Now I cannot run any programs. I can only open up "my computer" through the start menu, and all kinds of other bad things. My computer doesn't do much anymore. Is there any way to get it back? ComboFix made a restore point on its own, or at least it said it did. Can my computer come back or should I just move all my files off of it?

I realize this was my mistake and I basically did not do any of the things I was supposed to do. I was worried, I got stupid, I messed up. I'm just asking for any help I can get. I don't care about the virus anymore, I just want my computer back.

Answer:Started as a Redirect, I made it worse

Hello and Welcome to Bleeping Computer!!First restart the computer!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us1.Do not run any other tool untill instructed to do so!doing so will only at best cause you unneeded worry as it finds our backups and may even list our toolsand at worst can cause conficts with our tools and lead to unforseen things to happen2.Please Do not Attach logs or put in code boxes.besides the time it takes me to open the reports it makes it harder to find something if I need to go back to do more research and putting them in code boxes just makes them so hard to read3. After each step give me a little feedback It does not need to be long but just something so I know how things are going it can be something likeI am still getting redirected The computer is running as it shouldDon't put things like - it is the same as before or still the same this just makes me go back and look for you last feedback as to how things are4. read every post completely before doing anythingPay special attention to the Notes** I have put inThese are things I have found that happen allot and can be taken care of easily just by reading the Notes**Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and... Read more

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I posted a while back for some help on this, but now the issue is getting worse. With any browser I use, and any search engine I use, I get redirected to another site. If I am quick enough I can use the back button to navigate back to the intended site. It is starting to get to the point where searches are REALLY slow and redirect constantly. I've tried running Malware Bytes, SUPER anti spyware, and ad-aware. Everything says ok. Cleared all my temp folders/files and tried adjusting my startup cfg through msconfig. About the only other thing I notice is that every time I start my computer, there is a screen that pops up and closes so quick I cannot even tell what it is. All I can tell is that the box is a blank white.

My System:
Windows 7 64bit
intel i3-550
6gb of ram
Its an Oe Dell inspiron 580 with a cheap aftermarket gpu card.

I use the computer mostly for gaming, but I also read e-mails, browse the net, and use it for media purposes.

As per the first sticky post in this sub-forum, here is my HiJack this log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:01:20 PM, on 2/26/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files (x86)\Games\Steam\Steam.exe
C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
C:\Program Files\DAEMON Tools Lite\DTLite.exe
C:\Progr... Read more

Answer:Search Redirect Virus - getting worse.

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I need help removing virus. I have been working with boopme and nothing has been working. The post is here: Previous PostHe instructed me to do steps 6-9 of Preparation Guide. I ran DeFogger. Then DDS. Attached are the logs. I tried to run GMER however my computer crashed partway through the scan. I received the following message:A problem has been deteted and Window has been shut down toprevent damage to your computer.KERNAL_DATA_INPAGE_ERRORIf this is the first time you've seen this stop screen,restart your computer. If this screen appears again, followthese steps:Check to make sure any new hardware or software is properly installed.If this is a new installation, ask your hardware or software manufacturerfor any windows updates you might need.If problems continue disable or remove any newly installed hardwareor software. Disable BIOS memory options such as caching or shadowing.If you need to use Safe Mode to remove or disable components, restartyour computer, press F8 to select Advanced Startup options, and thenselect safe mode.Technical Information:*** Stop: 0x0000007A (0xE15CFC98, 0xC000009A, 0xBF98AC89, 0x2F7DD860)*** win32k.sys - Address BF98AC89 base at BF800000, DateStamp 4d6f95bldBeginning dump of physical memoryPhysical memory dump completeContact your system administrator or technical support group for furtherassistance.I don't know if this is related or not but there are also multiple instances of svchost.exe runningPlease help. It seems that the p... Read more

Answer:Started with browser redirect now it's much worse

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is... Read more

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After visiting what should of been a normal website (I believe it may even of been the XNA creators club website) I got a pop up from AVG saying it had found a trojan and dealt with it. Silly me I thought that was the end of it. The next day I'm getting what looks like the google redirect virus. AVG, adaware and spybot all find nothing wrong with my system so I start hunting online for a fix. I found this website and started working through this topic before I posted here. I ran defogger with no issues and turned off any emulators, and then went on to download DDS. Mid way through DDS was running, my PC decided to throw up a BSOD and restart, so there are no logs from DDS. I then went onto GMER. Half way through the first run the program went non responsive and I had to restart it. Mid way through the second run, it threw up another BSOD. I have a partial log from GMER (attached), though I don't know if it will be of any use.To me this sounds worse than just the google redirect virus, however I have yet to see any other issues with my PC except the original trojan. Think I may have to reformat, but figure I would come here first for a last ditch try at fixing my PC! Am running Vista.

Answer:Google redirect virus (Maybe worse?)

Hello Steve772Welcome to BleepingComputer ==========================Download OTL to your desktop.Double click on OTL to run it.Check the boxes beside LOP Check and Purity Check.Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.====================

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I first noticed that I had a redirect virus on the computer and tried to fix it myself with anti-virus/spyware programs. After several weeks and no progress, my entire system crashed and I could not log int Windows. I do not have the disks, but I was able to reinstall Windws from the company I purched the computer by using F3. I wiped the computer clean, or so I thought. I decided to use Avast antivirus instead of AVG (what I was using before) and every couple of minutes there is a new threat detected from malicious URL's. The addresses on the websites appear to be colleges, insurance, and credit card companies, but Avast shows them globalroot / systemroot / svchost. I also had to stop using google completely because Avast was blocking everything. I am now using Avant browser which helps a ittle, but I'm still being attacked left and right.

Here is the DDS File:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by colortyme at 11:16:52 on 2012-02-29
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3835.915 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF4... Read more

Answer:Started as redirect virus, now worse

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

Download TDSSKiller.exe to your desktop
http://support.kaspersky.com/downloa...tdsskiller.exe
Execute TDSSKiller.exe by doubleclicking on it.
Press Start Scan
If Malicious objects are found, select Skip by changing the default Cure selection at the upper right
Once complete, a log will be produced at the root drive which is typically C:\
For example, C:\TDSSKiller.2.7.17.0_date_time_log.txt
Attach that log, please.

Please download aswMBR.exe and save it to your desktop.
http://public.avast.com/~gmerek/aswMBR.exe

Double click aswMBR.exe to start the tool. (Vista/Windows 7 users - right click to run as administrator)

Allow it to download the definitions from the internet.

Click Scan

* Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review. Note - do NOT attempt any Fix yet.
* You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well.

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Hi all I have a huge problem and I am about to go nuts.

I have tried everything I can think of from these forums and others but I cant seem to get this virus off my computer.

I believe the Virus name was "Security Protector" or something of that nature. I have removed these fake security viruses over 5 times now. I am no wiz at computers or anything but thanks to certain malware removal tools it worked.

This time around I cant kill the damn thing. Ok now onto everything I have tried to do:

-booted in safe mode tried to remove it via Rkill and Malwarebytes but this time it did not run malwarebytes. it said it was unable to access and also later threw a code 707 2
-booted again in safemode then decided to do a system restore to a previous date and try to clean the computer that way...didnt work same bleep.
-booted in safe mode tried to run all the options in Rkill dns, scan etc. didnt remove it.
-booted again and tried to reinstall malwarebytes but redirecting started and wouldn't let me access anything via google yahoo etc.
-used my laptop and got inherit.exe was told to open and put malwarebytes folder inside it...no luck inherit wont even open up.
-booted again this time firefox won't even open up!!! ARRRRRGGHHH

Please help me with what ever you can. Rkill still works so I can copy the log from that if it helps thank you all!

-TY

Answer:Malware redirect virus getting massively worse!! HELP!

Hello.You have an advanced rootkit infection. This type of thing goes beyond the scope of this forum and will require assistance from our Malware Removal Team.It appears that the issues on your system will require a more in-depth examination than can be performed in this forum. Please read the information in this guide, and follow all the steps beginning with step 6. After you have followed the steps in that guide, I would like you to start a new thread HERE and include a link to this thread.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. The MRT is very busy, so it could be several days (3-5 days is the average wait right now) before you receive a reply. But rest assured, help is on the way!~Blade

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About a week ago while I was working on a project I noticed that I was having issues with what turned out to be the abnow.com google redirect. I tried looking up any sort of solution I could, but each turned up no results until I found my way here. I followed the instructions on google redirect/hijacking here and got nowhere. On another site though I got ahold of the aswmbr.exe and that solved the google redirect issue. However afterwards my computer seemed to slow down a lot. Also nearly everytime I run malwarebytes I get two threats popping up. It's not consistent as to what the names are, but I find it suspicious that it's exactly two each time. They aren't the same each time Since then it's only gotten slower, which prompted me to follow the malware removal guide here. I've also tried talking to my friend who built my pc and found out my copy of 7 is actually cracked which was frustrating to say the least. I'm going to have to pick up a OEM copy off Newegg or something when I get another hard drive. For that reason I've been hesitant to install the new copy of Norton I've got. I'm running up on crunch time for the semester and am desperately hoping I'm not completely hosed, but as of right now running Vectorworks, my cad software, is almost out of the question. I'm not sure when I picked it up, and I'm not the only one who uses this computer so I can't say for certain that I know exactly what's been on ... Read more

Answer:Had Google Redirect, it's gone but perormance is progressively getting worse

The other log files.
 

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Hi,

So I started doing "READ & RUN ME FIRST. Malware Removal Guide" on my desktop (XP) a few weeks ago and it was a success. The problem was browser redirects. Lately the same problem has plagued my laptop (Vista) to such a degree that is it unbearable, so, with previous success in mind, I used the same method on my laptop. Now the browser redirect problem seems to be gone, but somehow I've gotten something worse now.

Now I'm getting what seems to be one of the symptoms of Vundo (it had been detected in the past and removed, according to one of the scanner specified in the Read and Run Me First). I have no problem other than a constantly crash and restarting Windows Explorer. That seems to be the only problem I'm having (aside from a blue screen of death 0x0000007e usbhub.sys problem on shutdown/hibernation, which occurred months before and should be unrelated). I can still access my files in very limited capacity, using task manager's new task button (which brings up an explorer-like menu for you to choose which task to start) to copy/cut/run whatever.

Now, here's what I did (that were out of the ordinary, compared to the instructions).

I had to repeatedly run Malwarebyte and Superantispyware a couple times, because I have a 140GB drive which required the scanners to take a while, and a lot of times they're not done by the time I have to leave the house and need to cancel the scan to bring it with me to do some other work late... Read more

Answer:Browser redirect cleaning problem not gone but worse

1. You have the combofix beta running from the wrong location. We request always that combofix be run directly from the desktop.

You have it running from:
c:\users\Will\Downloads\KittyFix.exe

You need to move it to the desktop now before we continue.

2. Important Notice: A new version of SUPERAntiSpyware is available.

Please uninstall your current version (this is necessary).
Then download this SUPERAntiSpyware
Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
Now run a new full scan of your system. And attach this log later.


3. TIDY this desktop:

C:\Users\Will\Desktop

4. Is all the below related to programming?





C:\PRO4.EXE
C:\PROG4.EXE
C:\PROG5.EXE
C:\PROG3.EXE
C:\PROG2.EXE
C:\PROG1.EXE
C:\PROG2.MAP
C:\PROG2.OBJClick to expand...

Plus many more similar files.

5. Now we need to use ComboFix

Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.

Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
If ComboFix tells you it needs to update to a new version, make sure you allow it... Read more

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Dear friends, The other day I stupidly clicked on this link which purported to show a video of the LHC startup (how much of a nerd does THAT make me?):Link removedI was prompted for a Flash update which I stupidly assented to all the while thinking, "something's not quite right."Soon after I noticed that google search result links in Firefox were being redirected to various commercial sites. I switched to Chrome which didn't have a problem at first but soon developed the same problem If I requested that the link open in a new tab there was initially no redirect, but now it opens multiple empty tabs as well as the link and sometimes crashes Chrome.I was running AVG internet security (the pay version) at the time of the initial infection. Adaware, Malwarebytes etc. failed to find anything. I now have Kaspersky internet security installed and it has found nothing on the scan.My Hijack This log is below and also attached. Any help will be greatly appreciated.NickLogfile of Trend Micro HijackThis v2.0.2Scan saved at 4:48:31 PM, on 11/27/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32 ... Read more

Answer:Redirect Trojan---geting progressively worse

Have since been working on this a lot, following various advice. In case something's changed I've attached a new combofix log and SD report. Thanks for any help. The redirects continue to happen on almost all google links.

Nick

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Like other users, I have had the symptom of redirected searches for a while. Now my computer will be OK for a few hours, then desktop links will disappear and it becomes too groggy to use - I need to restart. Sound is also very garbly. It's very ill. Ran dds logs but gmer gets stuck. Here's what I have - thanks for any help you can provide.

Answer:Google Redirect Virus is Worse Than It Sounds

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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Hey,Initially my problem started with the Google Chrome Redirect issue, along with a constant-crash problem. Sometimes there seemed to be a pattern (like the day that every Google Image page crashed within ten seconds of it being open), but sometimes there was no rhyme or reason at all. Similarly, sometimes when I clicked a link in Google search results, it would open the proper page, but most often it would redirect to something totally random and unrelated.Now here's where it gets fun.I'm having serious trouble backing up my files, but I'm working on it. DDS ran no problem. But GMER will not go at all. As soon as I start it, the computer crashes and I get a blue screen message, essentially saying that a serious threat has been detected and it's shutting down. I went in to safe mode to try to run it, and I found that in addition to my profile on this computer, another profile called "Administrator" was suddenly there. But I am the administrator for this computer--I'm the only one who uses it. GMER still hasn't worked, but I've only ever used the first download supplied on the HyackThis! beginner's page. Any advice? EDIT: Got it to work, finally. It's attached.One more thing: I usually keep my desktop icons hidden, but today I showed them. I found something called 'youporn' and 'pornotube' on my desktop. Ick! I sent them to the recycling bin.These are mysterious things indeed. I crave assista... Read more

Answer:Started with Google Chrome Redirect, Getting Worse

Good evening. Download TDSSKiller.zip from Kaspersky from here and save it to your Desktop. You will then need to extract the file(s) from the zipped folder.To do this: Right-click on the zipped folder and from the menu that appears, click on Extract All...In the Extraction Wizard window that opens, click on Next> and in the next window that appears, click on Next> again. In the final window, click on Finish Double click TDSSKiller.exe to begin. Click Start scan and allow the tool to do just that. One the scan has completed, if the tool detects anything the default action is Cure - please click on that and change it to Skip. Finally, click on Report and let me have the contents of the text file that will open.

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So a couple weeks ago, I started getting redirected to ad sites whenever I clicked on a google search result. I was able to get around it by clicking my address bar after choosing the result and hitting enter. However, it's gone and messed with my system. Windows Firewall has been broken (impossible to turn on anymore), my internet won't work anymore, and my ArchiCAD program won't start up. None of my antiviral programs could find anything, even ones that I put on from a flashdrive that were meant to work on an already infected system. Since I researched this some, I ran the DDS, and here are my results.http://uploading.com/files/633b1267...http://uploading.com/files/cd643a24...

Answer:Google redirect virus turned worse

J_K,Thanks for the reports.Let's see if we can make more progress...Please run rhe following OTL ScriptDouble-click OTL.exe to start the program.Copy/Paste ALL the following text into the Custom Scan/Fixes textbox::otl
SRV - [2011/03/18 01:26:14 | 002,435,592 | ---- | M] (Check Point Software Technologies LTD) [Auto | Running] -- C:\Windows\SysWOW64\ZoneLabs\vsmon.exe -- (vsmon)
DRV:[b]64bit:[/b] - [2010/05/15 16:30:52 | 000,458,840 | ---- | M] (Check Point Software Technologies LTD) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\vsdatant.sys -- (Vsdatant)
:files
C:\windows\SysWow64\vswmi.dll
C:\windows\SysWow64\vsxml.dll
C:\windows\SysNative\drivers\vsdatant.sys
C:\windows\SysWow64\vspubapi.dll
C:\windows\SysWow64\vsdata.dll
C:\windows\SysWow64\ZoneLabs
C:\Program Files (x86)\Zone Labs
C:\windows\SysWow64\vsutil.dll
C:\windows\SysWow64\vsinit.dll
C:\windows\Internet Logs
C:\ProgramData\CheckPointClick the Run Fix button at the top.Click: OKOTL may ask to reboot the machine. Please do so if asked. If not asked, reboot anyway.A report should appear in Notepad.Please Copy/Paste the new OTL report and upload it. Then, provide the link in your next reply.Now, run the following once again:Click Start > Run, type: notepad and press Enter.Once Notepad is open, copy/paste ALL the text below into Notepad:@echo off
echo.Please wait...
ping localhost >log.txt 2>&1
ping 192.168.1.82 >>log.txt 2>&1
dir /a/b/s c:\qoobox >>log.txt
notepad log.txtClick: File > Save As...Save to th... Read more

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I have had redirect malware before, and Malwarebytes got rid of it. This time I have also run Symantec AV, SuperAntispyware, Ad-Aware, Norton Power Eraser, TDSS Killer, and Hitman Pro, all to no avail. They found a few trojans, but the redirects persist.

I did not have Symantec and Ad-Aware installed at the same time ... I was getting an ordinal 1109 error associated with it, so I replaced it with Ad-Aware. I am not getting that error anymore.

In addition to the redirects, Firefox has been slow, producing repeated script errors, and freezing occasionally. The computer has also been making a ding-ding sound when I am not even using it or merely reading something, and it will not revive from Stand-by.

I found a similar thread in this forum last month, but other than the anti-malware/AV programs I do not know what else to try. Any help would be much appreciated!

Here are the requested logs:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) Dual CPU E2160 @ 1.80GHz, x86 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 1013 Mb
Graphics Card: Intel(R) G33/G31 Express Chipset Family, 128 Mb
Hard Drives: C: Total - 234880 MB, Free - 182869 MB;
Motherboard: Dell Inc., 0RY007
Antivirus: Lavasoft Ad-Watch Live! Anti-Virus, Updated: Yes, On-Demand Scanner: Enabled
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:18:19 PM, on 1/21/2012
Platform: Windows XP SP3 (W... Read more

Answer:Search results redirect malware or worse

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Hi.
First of all, my I am running a Windows XP OS. My computer was weird in that it had the virus where any search inquiry would be redirected to some bogus websites. I tried finding a program that would help fix this, but I think I inadvertently downloaded a malignant antiviral program (i think it was pc tools, because popups would keep occuring, and sometimes it was from them). Avast starting bringup warning signs of a trojan, but as soon as I tried to delete it, another warning would come up.
this was the warning..
C:\Documents and Settings\Daniel\Local Settings\Temporary Internet Files\Content.IE5\Q0B87V23\flist[1].js [L] JS:FakeAV-G [Trj] (0)
File will be deleted during the next system start...

i ran combofix, but that was before i came to this forum and read that we really shouldn't have. for now my computer seems to be running without any popups, but I wanted to make sure my computer was completely purged. if there is any other information that you guys need, don't hesitate to ask.

Thanks.

Answer:google redirect virus turned into something worse

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Clic... Read more

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I am putting my logs together as we speak. But BleepinBlonde or Elise helped me out last time. I think I must have closed the case way too soon. But, its strange. It all falls into place now, 3 times, same virus, worse each time. But it always starts up bad when I download the new Microsoft Office Beta 2010. Now, its Microsoft.com that I go to to get this puppy and I like the features but it crashes and I believe its /en-US/ sysmbols for its Malware or English American translation from a normal website to an alternate one sometimes. That really is their symbol they had them everywhere on this computer in files and everything. But I go to Microsoft.com and it looks legit, I mean did it never update correctly or is it just full of buds so much that it will have loopholes just as bad sometimes for networking hackers? At first it made no sense but now it sort of does. All the hyjacked versions I heard were getting these massive holes before it was Beta Tested and really during. Well I have no other way to explain it. I mean i'm not downloading anyhting outwardly and never have, it really does appear just after I put that Beta Program Microsoft 2010 on my computer given to me by Microsoft of all people and it just starts manifesting then it just multiples. I have never seen so many exe. files fly up in the air like that pretty much, I like Sandboxie but you really have to watch over it or itself gets infected and the fact you have to do so much labor and I am not ... Read more

Answer:We fixed Google Redirect Now its back but worse? This one has exe files non-stop open and get caught in Sandbox

Now that your log is properly posted (http://www.bleepingcomputer.com/forums/topic317287.html), you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.To avoid confusion, I am clo... Read more

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Question: redirect prob.

I keep getting this "globalnetfinder" redirect issue .
would anyone have an idea where to find it on xp pro , or better yet how to remove it . I can't do the search myself because of it. IT'S A PAIN IN THE ...... you know ..lol

many thanks ,samson
 

Answer:redirect prob.

Thanks to thread "About:Blank HiJack Issue " i think i have it fixed ,,
thanks.. samson
 

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Hello,I am having the classic prob of Google redirection. It happens in IE7 and also in Mozilla Firefox (FF) 3.6. In FF it only happens when I do a google search, get the results, and then open some results in other tabs (use open in a new tab option). It goes to all kinds of sites.If I simply click on a Google result in FF then I get the correct page. So it is only when I choose to open in a new tab. Of crs I want to be able to do this!Other search engines do not give me this problem.I have run Combofix and I have tried to replace the files declared in the log as having 'rootkit hooks' such as classpnp.sys, atapi.sys, acpi.sys by expnading from the winXP SP3 CD RENAMING THE SYS FILES IN WINDOWS/SYSTEMS32/DRIVERS and copying the files from the CD in that location. I am not sure if this has worked, most likely I do not know what i am doing. Iastor.sys coudl not be replaced as it was in use.I ran ComboFix again now, and I attach the log. It seems the same hooks are present so prolly i an barking at the wrong tree.I have used Combofix before albeit in a careless manner and had to reinstall Win and all the apps. So I am very weary and wanetd to do a fix 'by hand' instead.Many thanksEDIT I uploaded a new combofix log using the latest combofix (the log is very similar tho). I also attach a Hijack This 2.0.2 log

Answer:Once again Google Redirect prob

Apparently i cannot edit my own message !!Anyway i foudn the solution by myself - just lucky i guessI ran TDSSKiller and it found and removed a rootkithttp://support.kaspersky.com/viruses/solutions?qid=208280684As I suspected the infection was in IAStor.sys. As I had replaced the others that Combofix found buyt could not replace iastor.sys for 'being in use'Anyway clean nowHope this helps someone.Thank youPS Can you change the title to SOLVED pls?

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Hello, I've searched everywhere and tried everything except gooredfix, as I have most all admin rights but for some reason I can't get this program to run without some other special password.. I've run Malwarebytes, superantispyware, windows defender, javara, and a few others alleged fixes for this search redirect issue. I also backed up all my data and made a new restore point, then ran combofix and that just made things worse, after I ran that firefox windows would open by the dozen with dozens of tabs.... so I restored and well here I am begging for assistance from you, the Gods of malware and security. I humbly acknowledge that this malware has me by the throat and I am tapping out and pleading for you vast knowledge and experience to help me. So I'm back to the point where the only true "symptom" is that search engines are redirecting to bs sites... here's my HJT log and yes I acknowledge that this is all my fault and I will learn form this immensely and yes I use a bit torrent share but I thought I was using it safely. Not sure if that's where I got this problem though I wish I could blame my wife but ultimately it's my responsibility .... please help.. and many thanks in advance. Oh and a couple of note, my laptop also will not allow me to run n safe mode, this may be a dufferent problem assosciated wi th my PGP encrytpion but it couold also be related to this malware, but FYI no safe mode darn it :-(Logfile of Trend Micro HijackThis v2.0.2Scan saved a... Read more

Answer:HJT Log, please help me - -search redirect prob

Hello Install Recovery Console and Run ComboFixDownload Combofix from any of the links below, and save it to your desktop. Link 1Link 2 Link 3Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.Close any open windows, including this one.Double click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware. If you did not have it installed, you will see the prompt below. Choose YES.Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help youshould your computer have a problem after an attempted removal of malware. It is a simple procedure that w... Read more

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From google search results and RSS links on my igoogle homepage, I get redirects. Some to a website called ix-find.com. Others to bee-find.com. Originally, had prob on Chrome. Uninstalled Chrome and now just use IE7Downloaded HiJack to see logAlso downloaded Spybot to monitor malwareThought I cleared all info, but still get redirectedHiJack log posted below. Any assistance is greatly appreciated!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:05:36 AM, on 6/17/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16544)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\Program Files\Juniper\NetScreen-Remote\IPSecMon.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exeC:\WINDOWS\system32\cisvc.exeC:\Program Files\Wave Systems Corp\Common\DataServer.exeC:\Program Files\Juniper Networks\Common Files\dsNcService.exeC:\Pr... Read more

Answer:Google Links redirect prob

Hi,I see you are running Teatimer.I suggest you to disable it because it can interfere with the changes you'll make on your system.When everything is done and your log is clean again, you can enable it again.If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.How to disable TeaTimer <== click me for instructions.After you disabled Teatimer, download ResetTeaTimer.exe to your desktop. Then run ResetTeaTimer.exe.This will only take a few seconds.Then, * Please download Malwarebytes' Anti-Malware from Here or HereDouble Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.In case you already used MBAM previously, please update it before proceeding with the scan. To do this, click the "Update" tab and click the "Check For updates" button.Once the program has loaded and updates were downloaded, select "Perform Quick Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by cl... Read more

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My google and yahoo searches are redirected to advertising sites when i click on the link. Also when i try and update definitions from symantec it wont update. any help would be greatly appreciated

Answer:Redirect when using google & Symantec prob.

I would uninstall Symantec....not a good AV anymore like previously drilled into people because they paid to have the trial bundled in all new PC's.Use the norton uninstaller from their website to remove it or NOTHING else will work properly.There are many free AV's that are good. The one I have used for almost 9 years is Avast.Your PC is full of spyware, trojans, rootkits and possibly keyloggers, try the following.1- Malwarebytes2- Trojan Remoer 3- Hitman ProYou can google for those or find most of them in the red link of my signature on one page for easy access. Some HELP in posting on Computing.net plus free progs and instructions Cheers

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hijack this shows that my R3URL SEARCH HOOK IS MISSING everytime i search in google and the links show up as i click on a link i get a redirect to another search engine like morewill, lycos, upspirel or even porn sites.. can you please help me so i do not have to format my hard drive


Logfile of HijackThis v1.99.1
Scan saved at 9:08:00 PM, on 12/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\DOCUME~1\Vince\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKLM\S... Read more

Answer:internet browser redirect prob

Hi and Welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst. I will be back with a fix for your problem as soon as possible.

You may wish to Subscribe to this thread (Thread Tools) so that you are notified when you receive a reply.

Please be patient with me during this time.

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Hi guys - I seem to have the google redirect virus - selected search result in google always takes me to some other site 1st, when I select my intended site a 2nd time, I get to it. I've tried multiple antivirus progs (malwarebytes, hitman pro, pctools safe). After reading other posts here, I even tried TDSSkiller, but the scan claimed to have found NO infected objects, out of 256.

Read the sticky for this forum and downloaded Hijackthis but I seem to have problems with that program for some mysterious reason. I downloaded both installer & executable. Go to scan and 1st error message says "for some reason, system denied write access to hosts file" and something about Hijackthis not being able to fix hijacks in this file and I'll have to manually do it myself. I click OK to bypass and the scan runs in about 5 seconds flat ... a log comes up that doesn't show any infections (I don't think), and when I try to save the log, computer claims there already is a file with this name (C:\program files\trend micro\hijack this\hijack this.log files) and asks if I want to replace it. I choose yes. Then notepad opens up and says it CAN'T FIND THE FILE ... ???
I've thought maybe the 2 hijack this downloads need "repairing" but tried this 3x and no change in results.

You guys are really awesome and I've had great experiences with the TSG forums in the past.

I really would love for someone to help me here, but it at least seems as ... Read more

Answer:Google redirect virus & prob w/Hijack this log

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Like others, if i search in, google.com, google.co.uk, google.ie or yahoo.co.uk it brings up a list. when i click on the list it redirects me to a porn, services site or one like ebay. i have fs secure (from talktalk) i have tried adaware, superspyware, spybot, xoftspy se, autorunmanager, fixwareout all to no avail.

also my knowledge of computers is limited. i put avg on and computer crashed. opened is safe mode run scan. then had to go to safe mode and uninstall avg as it conflicted with fs secure. now it does not run scans or have online security.:

Could you help cheers marty.

Answer:Redirect prob with all google and yahoo searches

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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My icons are disappearing
The computer is running slow
Viruses have completely taken over my computer
I am going through financial difficulties right now and would REALLY appreciate help.
I understand computers therefore I can take direction fairly well..
Just please tell me what I need to do.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:43 AM, on 5/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\svcd\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDO... Read more

Answer:It's Getting Worse & Worse. PLEASE. I cannot afford to bring it anywhere:( LOG INSIDE

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I Read in a previous post, in a post that had similar problems to what I'm having that i should post on here and include a log from from GMCE or somthing. I ran that and I am posting the results here hopefully someone can help

GMER 1.0.15.15640 - http://www.gmer.net
Rootkit scan 2011-06-03 01:49:59
Windows 6.1.7600 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 Hitachi_ rev.FBEO
Running: gmer.exe; Driver: C:\Users\Audrey\AppData\Local\Temp\kxliqpog.sys
---- System - GMER 1.0.15 ----

SSDT 86D57180 ZwAlertResumeThread
SSDT 86D57260 ZwAlertThread
SSDT 86D56838 ZwAllocateVirtualMemory
SSDT 86BB5188 ZwAlpcConnectPort
SSDT 86D5A8D8 ZwAssignProcessToJobObject
SSDT 86D5AE80 ZwCreateMutant
SSDT 86D5A5F8 ... Read more

Answer:possible rootkit prob, Internet Redirect, High CPU usage, ads playing from speakers

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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Initially it was Edge not working properly, now it mostly crashes. Even the new "amazing" feature of tab previews doesn't work properly. Imagine, I moved back to Chrome after so many years of being a happy IE user. Cortana was a bit iffy with "Hey Cortana". Now she doesn't listen to what I say at all, even when I press the button. The notification center has its own mood. Often decides to hide until I restart for absolutely no reason at all. Same goes for the sound volume and other flyouts on the desktop.
In short, there is massive degradation of various major features with every new build. And since I post all the issues I find using the feedback app, I know it is not just me experiencing these things. This is disastrous.
So, is it just me or you experience similar issues yourself?

Answer:Is it just me or does Windows 10 get worse and worse with every new build?

It's just you.

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I was curious if anyone out there knows anything about this...

I have a self-built computer, three years old now...and day by day it's getting worse and worse!

AMD Athalon XP @ 1.1 GHz
512MB PC2700 DDR-SDRAM
Windows XP Pro.
Radeon 9500 Pro. 128MB DDR

The problems started about six months ago--every time I'd turn on the computer, it'd scan the hard drive for errors, claiming an improper shutdown. Then, two months ago, it started going to a black screen saying a windows file is corrupt, use the XP CD to restore the file--but simply restarting the computer at that point would get it going (only came up on a fresh start).

Then in the recent times, the screen is completely black. I turn on the computer, and no signal is sent (I'm guessing) to the monitor, so it's just flashing the power light...but after waiting approximently 10seconds, and restarting ('reset button'), it would go to the other problems--file corrupt screen, then the error scan...and this latest time, it took 4 resets for the screen to catch a signal...

All wires are plugged in good, and everything seems to be functioning properly, except for, of course, this problem I have...and I really have no idea where to start on fixing this. I planned on keeping this computer for another year or so--and hope this can be fixed! Anyways, any ideas/suggestions, please let me know!

Thanks,
-X

Answer:My Computer - Getting Worse & Worse! Is there hope?

take the graphics card out and insert it back in firmly making sure it is sat properly in its slot. check the manufacturers websites for your motherboard and graphics card and see what the bios updates do, and see if they have any FAQ's to check if anyone else has been having similiar problems to you in terms of people who have the same motherboard or graphics card??

Email the manufacturer(s) for your motherboard company and graphics company.

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Hi everyone,
My bottom fan on my PC was being very loud, so I opened up my case and unplugged the power supply, and flicked off the power switch on the back. I unscrewed the bottom fan and dusted it a little bit, and then I put it back together how it was before.

The part that I unscrewed also contained my hard drive, and now that it is reseated I cannot boot.


At first I got an error when booting:
Loading operating system . . .
disk boot failure, insert system disk and press enter.

THEN, I tried making sure everything was connected well and tight, and now I am not getting anything displayed on my screen.

Apologies for the lack of knowledge and thanks for the help.

Jeremy
 

Answer:Boot problem, getting worse and worse

It is possible that when you removed the fan and hard drive, you plugged the hard drives SATA cable into a different SATA port on the motherboard. Get into the bios, and make sure that the hard drive is being detected properly
 

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I bought a Think Pad in April last year which does not start anymore, no lights,nothing.I wanted to send it back to Lenovo for guarantee.Ther ist only ONE problem, there is no sticker on the laptop which shows me the serial numer. Obviously there supposed to be on, but it is missing!!!I do have the invoice which shows the purchase date, but no serial either.I already quit wasted some time to with this bull**bleep**, I hopefully do not need a layer for that.Here you see the last response of the "support" manager -Dear Michael Mueller,Unfortunately I have to inform you that you have no guarantee for this machine.Repair of machines that do not have a sticker can only be carried out by a Lenovo service partner.Lenovo Service Partner:https://pcsupport.lenovo.com/de/de/serviceproviderIf you have any further questions about this service case, please send us an e-mail to [email protected] or call us on the free phone number DE 0800 - 500 4618 / AT 0810-100-654 / CH 0800-55-54-54. Lenovo regularly conducts customer surveys on service quality.If you are selected, please take a few minutes to answer the questions.We thank you in advance.  Yours sincerely, Davor KrpanLenovo Technical Support IBM Hrvatska d.o.o. za proizvodnju i trgovinuMiramarska 23, 10 000 Zagreb, HrvatskaUpisan kod Trgova?kog suda u Zagrebu pod br. 080011422Temeljni kapital: 788,000.00 kuna - upla?en u cijelostiDirektor: ?eljka Ti?i??iro ra?un kod: RAIFFEISENBANK AUSTRIA d.d. Zagreb,... Read more

Answer:guarantee handling - bad worse than worse

I just forgot to mentioned, that the purchase was done through the Leonovo online shop itself -  VERSANDBESTÄTIGUNG Ihre Bestellung wurde versendetSehr geehrte(r) Michael Müller,vielen Dank für Ihre Bestellung im Lenovo Online-Shop, der von Digital River unterstützt wird.Die folgenden Produkte wurden versendet.Bestelldatum14. April 2017Bestellnummer23856585462Tracking-nummer1ZAF68846704024055Folgende Artikel wurden versendet: BestellmengeProdukt-SKUProduktnameVersandmengeVersandmenge gesamtBetrag120J1CTO1WWThinkPad 13 2G11800,52EURWenn Sie per Kreditkarte bezahlt haben, wurde Ihre Karte nun belastet.

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i've had verizondsl for about half a year or so now, and from last month to present, the connection has been horrible.. sometimes it would just hang for up to a minute at a time, with the modem activity light blinking slowly (loss of connectivity).. before it started, speeds were decent, and although slow compared to the optimum cable i was used to, it was sufficient. now it's just pure garbage. if it weren't for the fact that we're getting free cable, i would immediately switch to roadrunner

i figure asking you guys is probly much more helpful than those scripted outsourced fools at tech support. i tried all that "reset your modem" "unplug the ethernet cord" "make sure you're computer is on" crap already and would like some REAL answers..

PS- at my old house, we used to have verizon as well, and after a while it just stopped all of a sudden and when we called to see what happened, they said since there was construction in the area, they must have switched our phone line over to one with a further CO, and we were now too far to service. verizon is teh gay.
 

Answer:verizondsl getting worse and worse speeds

Well try plugging the modem into the demark jack if you have one (by where the phone line comes into your house). See if this still happensl. If it doesn't maybe something happened to your internal phone lines. (this probalby won't be the issue I'm betting).

Beyond doing that phone your ISP and get them to file a support ticket or whatever they call it there. When I was having trouble with my DSL connection a couple years ago I phoned up, they sent a guy from the telephone company to test the line and they replaced a device at the CO and the connection has been perfect ever since.




The [H]orde needs You!
 

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Hello my new bestest friends. I need help ! (as does everyone who comes here) My computer has been running like a bag of you know what for about 3 weeks. IE became corrupt and will not start even after uninstalling and re installing Versions 6 & 7. However this is not the problem as I am currently using safari and finding it great. The problem lies with my computer and it's sluggishness, ever since IE became corrupt my computer seems to have slowed. I am getting occasional Internal memory (blue dos screen) errors and several other little glitches like windows XP's search program will not close after I perform a file search. I have performed several Virus & spyware checks such as AVG and Spyware Doctor also several registry progs like registry Booster.AVG comes up clean, however Spyware Doctor and Registry Booster both show a lot of Registry errors inluding heaps of lnk file and url files. I removed most of these the first time around but discovered it to have deleted all my shortcuts and bookmarks that I much needed (well not so much the shortcuts) It did not remove the actual .exe files but was a major hassle as my dektop shortcuts where wiped. So I performed a system restore and now have everything back.I am wondering are/have these files become corrupt or is this just overkill on the software (spyware Doc & reg booster) behalf?? I have also noticed in my Hijack this log that there are several (missing files).I am so in need of help as i use my computer to p... Read more

Answer:Need Help Computer Getting Worse And Worse!

Hello Krisso,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea

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I've got my sound card popping during gaming/mp3s... now i've turned off my Nvidia 2 chipset (1394) so it won't try to process audio through the mobo, installed all updated drivers (if possible) and i'm on Win2k Service pack 4.. if anyone has any ideas please reply, thanks everyone...

Ohh ya, wanted to also ask if anyone knows about icons showing up in the system tray area in 16 colors, it's not in 32-bit which is what my system is set up on..? hmmm..

-Demalii (snap crackle pop - no relationship to the cereal)

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Hey all,

I'm using L7VMM3 with an on board CPU. (yer i was tricked 2 years ago
512ram

as topic states, my PC simply won't turn on.

I push the buttons, I see fans spinning... and nothing... I looked into forums and tried these things:
- checked if the ram is located correctly
- switched ram
- cleaned dust
- unscrewed the mobo and isolated it from the box
- cleared the CMOS
- took the battery out, and back in (maybe back in upside down? )
- took all slots out including the GF4 and now trying to work on the onboard vga
- called 911 ( ok no...)
- changed the PSU - (oh i forgot to say that my PSU died and then I tried 2 different PSU's! that didnt work)

how can I check psu details maybe that's the reason (tho i doubt it, the other psu's work on other PCs at my home)
 

Answer:known prob -> Mobo won't post - (monitor won't turn in) -PSU prob?

You have been very thorough, time to buy a new mobo i'd say!!!
 

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Hey All

First post here, I did a search and did not find any specific answer to my problem. Firstly I am running Win 7 Ultimate with an Nvidia 8600 GT video card running HDMI through the SPDIF output to the graphics card.

My problem is getting my pc to duplicate to my HDTV when I hit the windows+p shortcut and select the duplicate option everything goes OK and I get pics on both monitors. The problem is that my PC changes resolution and slightly distorts. By distorts I mean circles look like eggs but HDTV is fine.

My monitor is set to 1920x1280. I have the latest drivers installed and have re-installed them twice to be sure. I get them same error using the Nvidia Control panel, when running XP I had no problems at all doing this and running the correct resolution on both outputs.

The other problem is when using VLC I get audio out to the HDTV no problem but when I try and use Windows Media center or player I get no sound at all.

Any help would be great,

Thanks

Answer:Multiple Monitor prob and audio prob as well

  
Quote: Originally Posted by FatsWaler


Hey All

First post here, I did a search and did not find any specific answer to my problem. Firstly I am running Win 7 Ultimate with an Nvidia 8600 GT video card running HDMI through the SPDIF output to the graphics card.

My problem is getting my pc to duplicate to my HDTV when I hit the windows+p shortcut and select the duplicate option everything goes OK and I get pics on both monitors. The problem is that my PC changes resolution and slightly distorts. By distorts I mean circles look like eggs but HDTV is fine.

My monitor is set to 1920x1280. I have the latest drivers installed and have re-installed them twice to be sure. I get them same error using the Nvidia Control panel, when running XP I had no problems at all doing this and running the correct resolution on both outputs.

The other problem is when using VLC I get audio out to the HDTV no problem but when I try and use Windows Media center or player I get no sound at all.

Any help would be great,

Thanks


Have you run media setup when using your TV? This should set the resolution and the sound up for you.

Regards
UKMedia

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Desktop with Vista, Outlook 2003. HP psc1500 printer

I think my first problem was that I couldn't print. The computer was recognising the printer and communicating with it. However looking in control panel > printers etc it said it was offline. It wouldn't let me put it online. However many times I tried, switched printer off/on, switched pc off/on.
Read that maybe it needed to be removed and reinstalled so I tried that. Unfortunately neither using uninstall in control panel or via programmes seems to uninstall it properly. Now it won't work at all. Tried reinstalling, unfortunately the disk i have is for xp so i have to download from hp site. Unfortunately irt still won't install properly. But that's only the start of my problems!

I guess that my botched uninstall has damaged some other files- to do with windows and office.

When i boot up I get error message 10 times headed logon gui. Says problem with file "c:Windows\System32\audioreg.dll is not a windows file or is damaged". When i dismiss the messages the pc seems to run fine till i try to open Office 2003 programmes. I then get error message c:Windows\system32\msacm32.dll not windows file or damaged. Then a problem with C:Windows.....\cabinet.dll.
The Office files will open but with limited colours. Except Outlook won't open at all, saying there's a missing file.

So I try going back to an earlier restore point. It doesn't help.

I try repairing Office using the ori... Read more

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Hi!
-I have an MPC laptop. My operating system is Windows XP. I had no problems until I purchased a new (generic) ac adaptor/charger. Now, whenever I boot up, I get a whole screen that says my CMOS settings, time and date are wrong. I go to setup & re-set them and things are fine - until I shut down and restart, then I have to re-set everything again. How do I get these settings to "stick"?
 

Answer:HELP! Software prob? Hardware prob? Don't know...

Sounds like the CMOS battery, but somebody else would have to walk you through the replacement, laptops aren't real service friendly.
 

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when i start my PC am geting this messageI dont know how to fix this prob so please help me to fix it.i am new here and i dont know much abt this site..so please let me know and help me out..thanksMoved from the XP Forum. ~acklan~

Answer:When I Start My Pc I Got This Prob...could Anyone Help Me To Fix This Prob?

Welcome to the BleepingComputer HijackThis Logs and Analysis forum M_hadi Download and install Hijackthis.This is a self-extracting version which will automatically install HJT to C:\Program Files\Hijackthis by default,a desktop shortcut will also be created.Launch Hijack This and press:'Do a system scan and save a logfile'.Notepad will pop up showing the Hijack This log.Copy and paste the contents of that log into your next reply.You'll also find the 'hijackthis' logfile in C:\Program Files\Hijackthis.

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Is a 635 slower than a 640? Is the camera worse? Is there less internal memory? What are the differences?

Answer:How much worse is a 635 than a 640?

Here's the differences compared to the 640...
The 635...
...has half the RAM, which meant Facebook and Messenger refused to run in my case on W10M, multitasking is less smooth and whatnot. But it works for the basics.
HOWEVER, there are some 635's that have 1 GB of RAM, matching the 640.
...is not supported currently so you won't be getting Windows 10 Mobile easily, although some 635's have indeed been getting it with little effort oddly enough.
...has an inferior, lower-resolution 5 MP camera with no LED flash. (the 640 has a flash and an 8 MP shooter)
...is smaller than the 640.
...does not have a proximity sensor.
...does not have double-tap to wake or Glance.
...has a smaller and lower-resolution display.
...has a smaller battery.
Although the 635 and 640 share the same Snapdragon 400 processor and 8 GB of storage + microSD.
The 640 is the better all-around phone but I your needs are very basic and the 635 is significantly cheaper then the 635 may make sense.

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 Can anyone help??? It all started when I installed a new game (well new for my old PC) the other day, when ever I tried to load it, once it got past the intro video it just returned to the desktop, most of the time, it did occasionally work. So I went to look on the web for advice and was told to update my sound and video drivers. My PC is an old PII 350 with windows 98. I went to ATI and downloaded what it said was the latest driver for my card, now when the game does play the colours are all wrong and blocky (I have also updated direct X above the one the game needs). So I tried a sligthly older driver, which was even worse, so I put the newer one back on. To add to this the company who made my sound card (Aureal) have gone out of business, so don't give drivers now. I have found on another page what was supposed to the the latest driver they did release, but when I load the diagnostic tool on my computer (some sort of direct X thing) when I test the sound, it says there is a fault there too. It seems that what ever I try to do, the thing just gets worse, I am starting to think about getting another PC, but when it works, it does everything I need. Does anyone have and advice how I should try and fix all this? Thanks James

Answer:It just keeps getting worse

Did you simply overwrite the videocard drivers? If yes, you may wish to thoroughly clean your computer by uninstalling them and running a program such Advanced System Optimizer V2 or Advanced Uninstaller Pro 2004 There is also a useful tool that removes drivers for you.. I'll get back to you on that once I recall the name. Even though your soundcard manufacturer has gone out of business, use Google to search for drivers. There is quite a high chance of still finding them.As for DirectX, see to it that you have the latest version from Mirosoft.Buying a new PC will not solve your problems. It is not the PC's fault, it is the users fault. Your problems will just start anew if you donot know what you're doing.

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Just a curiosity question. I found an old AMD K6 chip in a scrap computer.
I would like to know if it is better/faster than my "Cyrix Instead" with MMX?
Both I think are 266's and socket 7.......

It's for my first PC that is now used for solitaire and surfing the net...

And what steps, if any, should I do to swap them, if the K-6 turns out better?
 

Answer:Better/Worse? Two old CPU's for old PC..

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I have a virus on my computer in which my Windows Defender warning pops up every few minutes I remove it and it keeps coming back. I am also getting lots of internet pop-up ads. Please help before I throw my lap top out of my window. I ran hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:44:47 PM, on 12/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Softw... Read more

Answer:Please help! It's getting worse

it is:
browser modifier: win32/fotomoto
 

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I've had 10 for a few months now. During that time I've had several automatic updates. Most have been unnoticeable, a few others were anti productive. The first and the last (two days ago) have been horrible. When I first downloaded 10 I immediately lost my CD/DVD drive. No matter where I look my computer can't find the old one. It also disabled sound from anything I recorded. The latest update is making me log in if I leave the computer for more than a couple of minutes. It also makes me wait before the log in window pops up. I'm beginning to think that switching from 8 to 10 was not a good decision.

Answer:Just when you think it can't be worse!

Would you consider doing an in-place upgrade install, also known as Repair install ?
Repair Install Windows 10 with an In-place Upgrade

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I just finished a download that had some pretty nasty side effects. I am getting a pop up saying "It is recommended to update you antispyware protection to prevent data loss. Please install the most up-to-date antispyware for you" then an ok button. This isn't the only one, there are about 2 or 3 that seem random, none of which seem encouraging at all. Please help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:48:46 PM, on 1/26/2009Platform: Windows XP SP3, v.5657 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.20935)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\LSI SoftModem\agrsmsvc.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\TVersity\Media Server\MediaServer.exeC:\WINDOWS\explorer.exeC:\Program Files\Unlocker\Un... Read more

Answer:pop ups and probably worse

Hi,Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts. Actually, this doesn't suprise me at all.I notice that you never scanned with an Antivirus previously before starting this thread - because you don't even have an Antivirus installed!This is somewhat suicidal in today's digital world.That's why I want you to install one first!!* Please install Avira Antivirus: http://www.free-av.com/This is a free Antivirus.Perform a full scan with Avira and let it delete everything it i... Read more

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Question: Bad to worse

I posted a previous problem in regards to my computer shutting down at random and suspect virus. It seems things have gone from bad to worse in rapid time. I have lost internet connection, I open a program "regedit" and it closes, same with "msconfig" I cannot boot in safe mode. Suddenly all that was in my "connections" are completely gone, that folder is now blank. I know in the past I have tested your patience here but am throwing myself at your mercy once more. Sorry if this should have been posted with my previous question but I am unsure as to how protocol is.

btw forgot to give the basics.
Winxp
Medion computer.
should be current on updates.
again tia.
 

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I tried to run a payment on a website and the submit button did nothing but make the cursor blink which it still is.  I looked under inspect Element and there was a JS file that downloaded.  I looked at it and it looked fishy.  I tried to run the normal cleaning techniques (ADW Cleaner, JRT, RKiill etc) and they all returned a messagge. "the service cannot accept control messages at this time "
 
It is slowly getting worse by the minute so I am not sure that this will even get to someone in tim,e cause I know u guys are backed up but if possible I dont know what to do I tried to use msconfig.exe , and the search functions to get safe mode to work but I just get either nothing happening or the same message.  I am afraid that if I turn off the computer to shift into safe mode that it will loack up..  Any helop would be appreciated.

Answer:I have something bad going on and ts getting worse byt the second

Sorry, but it seems that your pc is infected with a virus or malware which is going to take some more work and a deeper look. No sense running a bunch of tools here.Please follow this Preparation Guide, post in a new topic and include a link to this thread.Let me know if all went well.

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I've had 10 for a few months now. During that time I've had several automatic updates. Most have been unnoticeable, a few others were anti productive. The first and the last (two days ago) have been horrible. When I first downloaded 10 I immediately lost my CD/DVD drive. No matter where I look my computer can't find the old one. It also disabled sound from anything I recorded. The latest update is making me log in if I leave the computer for more than a couple of minutes. It also makes me wait before the log in window pops up. I'm beginning to think that switching from 8 to 10 was not a good decision.

Answer:Just when you think it can't be worse!

Would you consider doing an in-place upgrade install, also known as Repair install ?
Repair Install Windows 10 with an In-place Upgrade

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Question: From Bad to Worse

Hello to all the experts here at Bleeping Computers.

I was in the process of following your steps from the "Preparation Guide" when my computer decided to crash big time.
Initially I had my homepage hijacked by something called start.search.us. That by itself didn't seem to be a big deal. I was proceeding through the steps and made it to step 8 (Create a GMER Log). Approximately 5 minutes into the scan my entire screen went all screwy. It looked like the GMER scan program filled the screen and scrambled itself.

Now my computer won't work at all. After a restart, the computer locks up on the black screen with the green progress bar (Microsoft Corp underneath). I tried a safe mode reboot but it stops loading at the following line of text, "Windows\System32\Drivers\avgidshx.sys" This was the same line of text that was being scanned during the GMER scan.

After another restart (so many I lost count) my computer reads the following, "Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:...." Several options are listed but even after inserting the original operating disc to repair, I can't get past the green progress bar thing.

Help!!! I'm moments away from turning this laptop into a very unaerodynamic flying brick.

(I'm typing this on my wife's Macbook, in case anyone was wondering how I could post)

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new note pad mesgwhen I boot up.
[.ShellClassInfo]
[email protected]%SystemRoot%\system32\shell32.dll,-21787

I get this on start up and firefox is giving me an error

Well, this is embarrassing.

Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page
Can any one help me out?

Thank you so much
 

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my topic is here http://www.bleepingcomputer.com/forums/t/134217/virus-and-rootkits/ and it has been a couple days since a reply, and i was told not to reply again until i get a reply from someone to help me. but my computer is now losing the whole task bar whenever i close anything...i can bring up the task manager and see everything there, and i can ALT+TAB between programs and they will come up, but when i press the windows button will not bring up the start menu. the HJT log is in that other topic. thank you for looking

Answer:I Think My Pc Is Getting Worse

Hi dizz15,I know it's frustrating, but please be patient. It may take a while to get a response, because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible.If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".To avoid confusion, I am closing this topic.

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i now cannot access my e-mail since doing an update every time i click on the e-mail icon nothing happens its just blank, nutty norm again

Answer:its seems to get worse

What email icon?????????????

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Question: It could be worse

I come to this forum and read all the time in search of knowledge . With the reading and help of the fine people here I have fixed many problems . Some posts I have read complain about a program taking a minute to start up . Some complain about a slow boot up . Well when I said it could be worse I found one that couldn't be . Uncle brought his PC out to me to see iffin I could make it work for him . HP Pailion with 128 ram and XP Home . Hooked it up to my monitor and turned it on . One hour and 15 minutes later I could finally do something . First thing I attempted to do was run defrag . It took 15 minutes for the menue to work enough to let me click on defrag and another 29 minutes to open defrag . Now I have it open and click on derag to run , 7 hours later it finished . Pc Was still slow . A bit better but not much . Started to empty temp folders . One temp folder took 15 minutes to empty . Emptied all the temp folders and the history then deleated some programs . Only deleted 3 small programs but with them and the temp folders I regained 17 gigs of hard drive . Did another defrag and this time it went much faster . Then I started on malware and viruses . Did the ususal scans I learned from here and took a bunch of them out . Got to the point that the PC was healthy again . Took out the 128 megs of ram and replaced it with 512 which is the max for this HP . Now it is running very smooth and probably as fast as it ever will . So when you think you are running slow do t... Read more

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Hi. I hate to be a nooge, but I posted a problem I had a week ago with a single search term being redirected in Google -- only that one search term was redirected. That much has stayed constant -- I've been using Google all week and only that one search term is redirected. My post has dropped down to page 12 and I think it's pretty much off the grid by now.Tonight I tried to run Hostsman to update my Hosts file and Avast! immediately put up the Warning notice that:12/2/2009 11:40:42 PM SYSTEM 2016 Sign of "Win32:Delf-MZG [Trj]" has been found in "C:\Program Files\HostsMan\hm.exe" file.I quarantined the file, but now I'm very concerned. When it was just the one redirect it was interesting, but this has me a bit panicked.I've copied last week's post here.Can anyone help?EDIT: Okay, it looks like Avast! may be reporting false positives right now with virus database 091203-0, the one I'm using right now, according to what I read in the various forums. I'll keep a good thought, anyway.But my redirect problem IS still there, and I'd like to get to the bottom of it, if anyone can help. Thanks!Hello again -- I was here with a severe problem about a year ago. It took several weeks, and a lot of help, but I got cleaned.I also learned a few things. I have since installed the NoScript and Cookie Whitelist addons to Firefox, I installed the free version of ZoneAlarm, and I installed a Hosts file manage... Read more

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Hi,
I made a post about my windows 7 explorer crashing, it seem to only happen when I move files from my internal to my external hard drive. it was still happening, nothing i tried fixed it.but NOW its gotten worse. Its crashing on a loop...every single second.this happens as SOON as I SIGN ON...in seconds it crashing and looping
and I cannot do a thing but use my internet...I get a message that tells me my program
fences (stardock program) has detected that there is problem with 7, and it disables itself, Then windows7 explorer crashes. sends info. then restarts...If I start a video or a program before it closes (which is seconds) then it will run. I have been up for HOURS trying to get this solved. I have NO clue what is going on. I ran Anti-Spyware free edition, found 8 harmful things, had them deleted. I also ran my microsoft essentials...BEFORE that..and it Finds nothing...it NEVER does. but anti does...that confuses me.

SO what is going on? what do I do? PLEASE anyone, I am computer illiterate...
I have windows 7 (genuine)
32bit home premium.
I was tryng to get the rest of the info. but I can't as the explorer is completely locked up as I type this...please help I am so frustrated, I want to make Bill Gates come fix my computer lol...who has his number!?
ASLO! After it crashes and re-opens it keeps bringing up the c drive file location library? every single time, so now i have a list of these file locations open...also I JUST get a message saying that my firewall is... Read more

Answer:Oh no its worse! Help!

Can you get into Safe mode instead? If so, does it happen in safe mode?
Safe Mode

EdiT:--------------------------------------
Do you have a system restore point you can revert to?
http://www.sevenforums.com/tutorials/700-system-restore.html

Oops sorry just read last line of your post.

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Like all AOL software, I'm wondering if the new AIM version is worse than the previous. Has anyone tried it yet?

It seems to have a lot of the features that AIM mods have introduced. I use DeadAIM myself, and have loved it for years. I tend to like things minimal. I've tried GAIM and Trillian, but I only use AIM, and GAIM messes up direct connections and profiles. I've tried AIMutation (sp?) and didn't like it much either.

What do you guys think?
 

Answer:AIM 6: worse because it's new?

i like it, but alot of people don't.
you just have to tweak it to the way you want it.
 

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Hello, I never write posts to ask questions when it comes computers, but this time I saw myself having to do so.
I have had many problems recently, and it just got to the point where stuff just doesnt work anymore.
I upgraded to Win 10 about 10 days after its launch. I loved it. I had that often problem everyone had but I could solve it.
About 20 days ago, everything worked greatly. Then, I don't remember what exactly happened, but all of a sudden I couldn't access the Groove Music App. Then I realized I couldnt open any other Windows built in apps, not even store worked. However, Edge and apps like calendar for some reason do work. So in an attempt to repair this, I messed up the Appdata folders's permissions. I had recently installed this context menu button when I right clicked, that let me take ownership of a folder, so I took the ownership "administrators."
Then, the hidden items check box in the View Tab on Explorer suddenly unchecked itself when I checked it. I looked up online and there it said it had to do with the Administrator account, but hell, I am the admin account on my PC, so this just didnt make sense. Then I read a simple reboot would help, so I rebooted and it was fixed.
This is where I mention my recent installs. Around the time, I installed this now piece of software on my pc, and this software was Bit defender Total Security. I had replaced my previous antivirus, Avast Internet Security, with this. Now, I highly doubt this program contributed to this in ... Read more

Answer:Help! My pc is getting worse

That last part went wrong somehow, here are the links:
click here
href
10-windowsstore/store-not-opening-in-windows-10-this-app-cant-open/c0de1565-9c33-4604-a1cd-b4ce18b72117?page=2&auth=1
10-windowsstore/windows-10-app-store-will-not-run-cannt-add-a-user/682d6bd8-39ae-4ee4-b0fc-c19027b44552?rtAction=1444233209744&auth=1
storeandappswontopenreregistering/
1-windowsstore/windows-store-app-not-opening-in-windows-81/9882357f-ae86-4e4d-ba37-209aa960063c

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I've been trying to fix this computer for several days now, and it keeps getting worse instead of better

I know from my Ad-Aware scans that it has coolwebsearch on it, but CWShredder doesnt find anything wrong when I run it. ad-Aware does and keeps fixing it, but it's back within seconds. I've also run spybot search, about buster, and pest patrol. My HJT logs are getting worse, not better.

I would be much obliged if someone could help me; I can't figure out what else to do.
Thanks!
-Vanessa

Here is my HJT log, let me know what if anything else will help.

Logfile of HijackThis v1.97.7
Scan saved at 11:41:07 PM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program... Read more

Answer:It's Getting Worse....

I downloaded the newer version of HJT...new log file is:

Logfile of HijackThis v1.99.0
Scan saved at 12:13:41 AM, on 2/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\iety.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\msbo32.exe
C:\DOCUME~1\ness\LOCALS~1\Temp\Temporary Directory 9 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system... Read more

3 more replies
Relevance 34.44%

Ok my computer has been progressivly getting worse becuase before i wasnt able to enter my control panel becuase explorer would just crash. And now i started up my computer and restarted a couple of times and i cannot see my tool bar(the one with the start button) and my cousin is bringing my xp disk christmas.. what can i do in the meantime? oh and when i click my windows key it doesnt do anything.

Answer:it just got worse...

looks like a virus to me
what antivirus program are you using? and is it up to date?

9 more replies
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Hey all.
I am loaded with popups. I went through all my prelim scans, booted safe mode, all that jazz. I didn't notice anything for about three minutes, then it all came back. If anything, they just seem to be getting worse. Anyway, here's my log, thank you much for your time.

Logfile of HijackThis v1.97.7
Scan saved at 11:43:05 PM, on 11/27/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\mllcrap.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
C:\WINDOWS\system32\vmss\vmss.exe
C... Read more

Answer:Keeps getting worse.

Hi
You will need to get rid of the Peper Trojan first so run the PeperFix from my list..

After that
Make sure you have already run Adaware, Spybot S & D(check for updates) as these will do a preliminary clean first.Some files below may not be present after running the above programs.

Then....
Turn off your System Restore SEE HERE Reinstate it when your log is cleaned and then create a new restore point.Close your browser window and run hjt in safe mode... HOW TO RUN SAFE MODE and have "Hijack This" fix all the following items by placing a check in the appropriate boxes and selecting "fix checked".
Folders that have been highlighted RED in the log will need to be uninstalled.Check first as some folders maybe uninstalled via the Add/Remove program. Files highlighted in BLACK in the log will need to be removed from your hard drive. Make sure to have your system set to show hidden files and folders.. HOW TO SHOW FILES ..Please post a new log when finished...

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\system32\SearchBar.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O4 - HKLM\..\Run: [W7ABA] c:\documents and settings\... Read more

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Relevance 34.44%

dear all, any softwares that can fix this...

3 men go into a hotel for the night. The clerk informs them that it's $30 for the room, so they each take out a $10 bill to pay for the room. So far they paid $30, correct? You with me so far? Good.

A few moment after the men went up to the room, the manager reminds the clerk that there was a special promotion that night, and that the room was only $25. So the clerk gives the bell boy five dollars to bring back to the men. On his way up to the room, the bell boy says. "Hey, I'm not stupid, I'll give each of the man a dollar back and keep two for myself, $5 right, 30-5=25.

Well, since the bell boy gave each man a dollar back, that means each man only paid $9, correct?

Well, the last time I checked, 9x3=27, plus the 2 that the bell boy took makes 29, what happened to the other dollar??????

[This message has been edited by kokaik (edited 07-03-2000).]
 

Answer:the more you think, the worse it gets

7 more replies
Relevance 34.44%
Question: Gotten Worse...

I know i posted about it a couple days ago with my computer going down the pooper. Well it was running real smooth untill recently. i had lots of disk drive space open now today it says i have 55.6GB of free space now i have a total of 74.5. I have been running virus protectors and spyware programs but its not working and there are icons showing up on my desktop that i cannot get rid of.... Do i have to re install windows or something? Sorry to ask again but i need help. Also i forgot to mention in my add remove programs there is a new program called search plug in and also micromedia flash player which im unfimiliar with and they are the biggest files in there.
 

Answer:Gotten Worse...

Please don't start a new thread for the same issue

If you are not getting any responses bump the original back to the top by simply posting to it...

here's the oiriginal... http://forums.techguy.org/t313054.html

closing this one

buck
 

1 more replies
Relevance 34.44%
Question: Bad to Worse

Friends,

It appears my browser (IE/XPpro non-sp2) has been hijacked - at boot time I get an IE page that advertises WinAnti-Virus and demands I purchase. I can close the window and continue, but there are 37 processes running and the drive is constantly active, where an identical box has 28 processes running. I have downloaded (but not run) all the software you recommend, but apparently nudged the wrong bad actor and now the system won't boot at all. I have backed up some data, but don't want to loose everything if I can help it. I don't know how to use command line recovery and I can't remember the Admin password to use it anyway.

This happened once before and I let the system just run and reboot itself and after about 4 hours it was successful. I have about 4 hours on it now and no luck. I will let it run all night to be sure it doesn't heal itself.

If I reload XP, will all my data still be there?

Things started to go south about 2months ago when McAfee found Vundo and couldn't seem to kill it off.....

thanks, GearHead.
 

Answer:Bad to Worse

Hi GearHead,

Check out this link and try the removal tool from Symantec.

READ ME: Virtumundo Problems/Resolution Threads

Should that fail, I would suggest following the steps here:

READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Best luck
PP
 

2 more replies
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Question: bad to worse

Now I'm getting a little spooked.First it was just some irritating re-directs from Google searchers.Then multiple windows began propagating, sometimes blaring music, voices, phone sounds.Then, trying to work my way through the instructions in the preparation guide, I discovered that attempting to run the gmer.exe crashed me, locked up the processor, prevented me to restarting, the whole thing.Now, my touchpad has stopped responding. I uninstalled and restarted to replace the driver, but no effect. I am having to use a USB mouse, which works OK, but has not improved the touchpad.What's next?!Just curious. A question, for those of you who have experience with this forum--how long does it usually take to get help? Should I assume that all topics are addressed eventually, as folks find time? If I have failed to supply some bit of information, or violated some etiquette, I'd rather know, make my amends and start over that wait on the sidelines longer than necessary.Or should I just throw this piece-of-crap netbook out the window and get a real machine?

Answer:bad to worse

Hello pfosinger,It's hard to say how long it will take for a topic to get picked up. I know how frustrating it is when your computer isn't working properly. Let me assure you that your topic isn't lost, forgotten, or ignored. We work with hundreds of logs every day, so we have devised a means of seeing only those topics that don't have responses yet. At the moment, we have nearly 300 unanswered topics, the oldest dated Aug. 26, 2010 at 5:14 pm Eastern Daylight Savings time in the U.S.A. Your log topic is dated Aug. 30 2010 at 10:00 pm using the same time zone.Our volunteer MRT team members have various levels of expertise and training, so while we try to take the oldest DDS/HJT logs, it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us would want someone to assist you who is not familiar with your issue and attempt to fix it.Please be patient. It may take a few more days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.Orange ... Read more

2 more replies
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Question: from bad to worse

please help-got a new laptop trying to use the wi fi.there is no wireless connection icon any where.maybe there no driver,im guessing. do i need to use the disc that came with my router.my other laptop works fine.maybe i need to use another keycode,i dont know please help.thanks

Answer:from bad to worse

I think you're already running a thread on this: click herePlease don't double-post.

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Sorry to be such a bother but this problem is driving me bonkers!
Every turn develops into a new drama-here's the situation so far-

(1.) When I go to click on a program (any program) my computer either immediately or soon afterwards pops up a window that says "program error-process has already been exited-has generated errors and will be closed by windows. You will need to restart the program. An error log is being created." Of course restarting the process only sends me in circles-the same thing continues to happen-sometimes, obviously, I'm able to start the program but usually during the course of operation the "program error" window pops up and it's back to musical chairs again!
My system is, O/S Windows 2000 Pro, P4-1.6GHz 400MHz/P4FAN (P4-1600AR), Motherboard-D850MVL -MB Intel D850MV w/LAN, Rambus 256MB (2).

(2.) Now if I didn't already have enough problems I've apparently been infected with the Fortnight.E virus-it gets worse, in turn, I infected my ex-wife with the virus via an email (well, I'm sure you can imagine my situation-it would be better to have my nipples dipped in honey and dangled over a pool of hungry piranhas-she's pissed! Of course, the fact that the virus installed porno weblinks into her favorite file made matters even more unbearable-you'd think she was a nun or something! At any rate,
I have run a Panda On-Line AV-Scan-several Norton AV scans-SpyBot, Ad-Aware and SpySweeper-nothing works!
... Read more

Answer:Sos....from Bad 2 Worse!

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I have been workin on this for several days now and I am at my wits end. I am attaching my Bitdefender log and an HJT log. I have followed all of the instructions in the "Before Posting" page. And should tell you the following. My Add/Remove programs hasn't worked in years so when necessary I use the free trials downloadable from various places.
When I try and run Microsoft Windows Defender it says I need to perform an upgrade, and will not open.
I tried running Pandascan this morning and waited for over two hours and it never did complete downloading.
As I mentioned, I am at my wits end and believe it's time for some help.
Thanks
 

Answer:The more I try the worse it gets! I need Help!

Welcome to Majorgeeks!

You did not attach your HJT log. Make sure you follow all instructions in step 7 properly and then attach your HJT log.

You should look at your Bitdefender log (change the .txt to .html and then double click on it and you can see it in your browser) You need to delete those items it is pointing out in your email.

Is your copy of Windows licensed to you and has it been activated with Microsoft?

What happens when you try to use Add/Remove programs? Be specific.
 

9 more replies
Relevance 34.44%

Hi,

I just wanted to start by saying a very big thankyou to all of you that help people on this forum. It is very generous of you and it is appreciated.

I have been infected by this fake security application that says "Windows Security has found critical process activity on your system". It keeps redirecting our web searches. In safe mode I have ran malware bytes, super anti spyware and created a hijack this log all before finding this forum. Both these scans found problems initially however upon following the instructions of this forum no more were found. I tightened up my zonealarm resetting it to default and searching programs that try to run as they popped up, mshta.exe was one of the programs.

I have followed the instruction on this web site to the best of my knowledge and i will attach the logs of the various scans. All scans went well except for the combo fix scan that ran through to stage 50, flashed a page suggesting it was deleting files and then restarted my computer. I repeated it with the same result.

I now have a message that says "SQL Server could not find the default instance (MSSQLSERVER) - please specify the name of an existing instance on the invocation of sqlservr.exe." whenever i start my computer and it takes a long time before all the applications are loaded and ready to be accessed. It seems to run faster if the internet is turned off?

I am posting this from another computer.


Here are the logs - Thankyou for yo... Read more

Answer:Please Help, its getting worse

I am not seeing much in the way of malware on your system. Let's do this and see where you are after:

Download The Avenger by Swandog469, and save it to your Desktop.

* Extract+ avenger.exe from the Zip file and save it to your desktop

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:




R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:50370
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - (no file)
O3 - Toolbar: (no name) - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - (no file)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present --Unless you set this.
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present --Unless you set this.Click to expand...

After clicking Fix, exit HJT.

* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:



Files to delete:
C:\WINDOWS\Tasks\At1.job
C:\WINDOWS\Ta... Read more

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Question: Getting worse

I followed your advise to rid my computer of a BHO and virus (red circle w/white X in system tray). Now my computer takes 20 minutes to boot, asks what mode to load in, (safe, normal, MS-DOS, etc), and only loads in 640 x 480 video. I've also lost the printer driver.

Logfile of HijackThis v1.99.1
Scan saved at 12:49:56 PM, on 12/12/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\ATIPTAAB.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant ... Read more

Answer:Getting worse

hi, welcome to TSG.
you don't appear to have a firewall, even if you have a router you still need
a software frewall, downlaod the one from the link below!
Filseclab Personal Firewall Professional Edition

http://www.filseclab.com/eng/download/downloads.htm

http://www.wilderssecurity.com/showthread.php?t=92710
Download the pocket killbox

http://www.bleepingcomputer.com/files/killbox.php
Download A2

http://www.emsisoft.com/en/software/free/

update A2 and run a full scan.
*Download Cleanup from Here

http://www.stevengould.org/software/cleanup/download.html

* A window will open and choose SAVE, then DESKTOP as the destination.
* On your Desktop, click on Cleanup40.exe icon.
* Then, click RUN and place a checkmark beside "I Agree"
* Then click NEXT followed by START and OK.
* A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
* Click OK
* run cleanup

have hijack this fix these entries. close all browsers and programmes before
clicking FIX.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Ex... Read more

1 more replies
Relevance 34.44%
Question: Bad to Worse.

Hi all,  So not only does the Control Panel on my T520's nVidia card fail to work, but safe mode doesn't either. It gets stuck in a reboot loop for memory reasons. Using last known boot configuration I can get it to boot normally but the networking cards/drivers don't work. They are detected in Windows 7 but ipconfig only gives the Tunneling adapters.  Any ideas? Or should I just send it in for servicing?













Solved!

Go to Solution.

Answer:Bad to Worse.

Hi kingofthering
 
If you need to use the machine temporary or to ensure your Nvidia GPU is defect, you could change the graphics settings in the BIOS to Integrated Graphics.
 
If you are not technical savvy or / and wish to save the hassle, it's probably good to send it in for servicing.
Have a nice day!
Peter
W520 (4284-A99)
Does someone?s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future
=====================================
Sound Enthusiast and Enhancement (Post comments, share mixes, etc.)
http://forums.lenovo.com/t5/General-Discussion/Dol?by-Home-Theater-v4-for-most-Lenovo-Laptops/td-p/6...
http://forums.lenovo.com/t5/IdeaPad-Slate-Tablets/?IdeaPad-Tablet-Sound-Enhancement-Thread/td-p/7150

9 more replies
Relevance 34.44%
Question: It's worse

my computer has been acting up for awhile running really slow, but now it's started this trick of adjusting the screen every little bit. It either moves up or down. It changes the sizes of the window as well. Then i noticed down at the bottom in the task bar, a button appears for just a second with a little icon in it. Then it disappears before i can do anything. Now, my email has started bouncing and i can't get outlook express to connect. Also, i was kicked off yahoo messenger and then all i could get was page cannot be displayed on even my home page. Here is my HJT log. I would appreciate your help.

Demi

Logfile of HijackThis v1.99.1
Scan saved at 1:01:23 AM, on 3/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\sistray.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Dig... Read more

Answer:It's worse

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Relevance 34.44%

Hi, I have been using PC tools for the last couple of years with no bother. However, when I wanted to put it on my laptop I lost the ability to access the internet. They told me (eventuallY) to reboot using my windows XP home edition disc. having done that I was initially able to access the internet, but I could not open links or download any thing, and now explorer won't open at all, I just get error reporting. Things have gone from bad to worse and I need some help.Thanks

Answer:going from bad to worse

sorry - spyware doctor

2 more replies
Relevance 34.03%

I attempted to flash my mainboard, used the wrong model. (I have a pcchip m935, it was either the G series or the DLU, found out the hard way that its the DLU) It was a 50/50 chance, I picked the wrong 50! Now I have to send my board in to the manufacturer to fix (only $25). But in the mean time I went ahead and upgraded myself to a faster better board that should be here by Friday! Plus more memory. But, I was also told that my p4 may have problems too! One good thing about that, it is still under warrenty. New machine should be done in 1 month.
 

More replies
Relevance 34.03%

Ok I had another thread open so I appologize if this new one shouldn't have been made. I just freaked out cause i have a major problem that i think isn't related to the other one. (At least i think it isnt) I logged on to my computer and noticed this program force-fuc*ed me into downloading it. It was called Create A Monster.....Im pretty sure u've seen someone else with this problem before. Anyways, ever since then, my computer has gone EXTREMELY slow...At least when i log on to my User account. And i do mean EXTREMELY slow. I dont know if this has anything to do with createamonster.exe.....but im really wanting to finally get rid of all this crap on my computer. Im getting fed up with it and im about to just throw my hands up in the air and format...and i dont wanna do that...Thanx people for ur time....Here's my HIJ log.


Logfile of HijackThis v1.98.2
Scan saved at 9:28:13 PM, on 10/27/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\M-Audio Ozone\Install\Ozinst.exe
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\System32\scn... Read more

Answer:Woa!!! Computer worse than ever!

Hi
Make sure you have already run Adaware, Spybot S & D(check for updates) as these will do a preliminary clean first.Some files below may not be present after running the above programs.

Then....
Turn off your System Restore.(if using xp) SEE HERE Reinstate it when your log is cleaned.Close your browser window and run hjt in safe mode... HOW TO RUN SAFE MODE and have "Hijack This" fix the following by placing a check in the appropriate boxes and selecting "fix checked".
Folders that have been highlighted in RED will need to be uninstalled.Check first as some folders maybe uninstalled via the Add/Remove program. Files highlighted in BLACK will need to be removed from your hard drive. Make sure to have your system set to show hidden files and folders.. HOW TO SHOW FILES ..Please post a new log when finished...

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - C:\Program Files\SurfSideKick 2\SskBho.dll
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\CxtPls\CxtPls.dll
O4 - HKLM\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program F... Read more

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Is it just me or do they make hotmail worse every time they update it?
If you have unread emails, filter the inbox to view the unread emails. Select an email off the list and up it comes, a second later hotmail suddenly realises that the email is now "read" and navigates you back to the list sans the email. If you didn't manage to actually read the email in the 1 second you were given then it's tough.

Grrrrr!!

Answer:Hotmail keeps getting worse?

Doesn't do this to me when I go there. I find the hotmail interface loads much quicker then it did! I'm usin IE8.

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Thanks in advance for your help and your valuable service to the community.

I picked up a nasty virus / malware recently and have tried to use McAfee and several Malware removers over the past 3 days to no avail. Everytime I seem to make progress something new emerges.

This started with the Antivirus 2009 Pro Malware taking over. It changed my file associations so I couldn't run any .exe's. It even removed the View Folder Options menu so that I couldn't re-associate the file extensions. Fortunately I was able to logon to the adminstrator logon and fix that issue.

I tried to do an XP repair but was unable to when the application couldn't recognize my administrator password even though I can log into the admin logon with that same password. I then ran Macfee, Spybot and Malwarebytes Anti-Malware. This seemed to clear up most of my problems although I noticed a prior issue of still having one or more iexplore.exe processes running even though I didn't have an IE browser open.

Sure enough the next day I suddenly was unable to connect to the internet.
I finally found your forum and started to follow your proceedures for cleaning.

I was unsuccessful in running several of the procedures. I have found that my DHCP Service will not start and gets the error "Error 1075: The dependency service does not exist or has been marked for deletion". When I try to look at dependencies I get the error "Win32: Access id denied".

He... Read more

Answer:Problem Getting Worse

What OS are you running?
Did you try getting into safe mode and doing a system restore to before this started?
Did you try renaming the programs, running them in safe mode, or changing the .exe extension to .com?
Did you disable your AV and AS programs before running any of the scans?
 

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Old, OLD Sony Viao.. been a great workhorse...Problems started with it not booting into XP unless it rested overnight! (Just like me I guess) Real problem is that I need this machine badly to teach classes.
I uploaded all the new drivers on Sony site.
. As long as I use it in the morning it boots.. EXCEPT now the keys are producing errors. Not all, just some.
One forum mentioned problems with bad memory. I have sent for a Memtest disk.. hope that will help confirm.. If so, its a doable fix.
Sony doesn't seem to have a keyboard driver .. I updated drivers for Processor, and Bios.
Any other suggestions??
I don't want to buy a old XP laptop but that may be my only choice.
 

Answer:Many problems, getting worse..

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I disliked the nagging every 10 minutes and the forced closer if you weren there to say "No" I don't want to log off at this time.

Just now I was in the middle of a very lengthy and difficult SQL statement and without notice my computer just logged off.. It came back up, just pleased with itself for doing a windows upgrade and the recovery only returned 1/2 of the statement I was building..

I don't mind automatically setting up the update (without it I update maybe every 6 months) but why can't I choose when I want to log off for the upgrade completion?

And is this log off without notification the new way?

Answer:Is W7 worse when doing upgrades?

Go into the Updates and set it to notify you but allow you to do them manually.
This will eliminate the potential problem.

However, I have never had that problem. It always notifies me at the bottom right and counts down from 10 minutes. But, now I have it set as manual, cause I want to see what updates are being done out of curiosity.

And it is generally better to do a fresh install rather than an upgrade.
Win 7 is better about it, but it is just a rule of thumb.
Start fresh and you will have fewer potential problems.

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I have two PS3s in my house and a few months ago, they started to lag and disconnect altogether when we played at the same time. I thought it was the router, a Netgear, so we bought a new one, a Linksys. It was still lagging, so we decided to upgrade from TWC's Road Runner Lite to Road Runner Turbo. Of course the upgrade meant I had to upgrade all services and am now paying $60 extra. It didn't get better, instead, it's getting worse by the day. There is NO way to play the PS3s together now, it lags too bad and will disconnect quickly after. We called the router support and their advice didn't work. We bypassed the wireless aspect of the PS3s and plugged the ethernet cables directly into the router and it still lagged. So it has to be something with the ISP or the modem.

Now if I play the PS3 with the ethernet cable directly from the PS3 into the modem, which is the only way it won't lag, it dies after a few minutes and the modem doesn't send signals. That means my digital phone won't work and my Internet won't work. I unplug it and wait, blah, blah, blah. The only way I can get it to work is if I unplug the MAIN cable from the splitter, which means no cable TV and plug it directly into the modem. That doesn't even solve it, it STILL LAGS! It never lagged before a few months ago, we had two PS3s online wireless and we never had a problem. I called my ISP, Time Warner Cable, and they can't speak English and only say to unplug ... Read more

Answer:Lag, worse lag and disconnects

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