Computer Support Forum

Not exactly Spyware related but it fits here the most

Question: Not exactly Spyware related but it fits here the most

I was wondering about programs that let people take over your computer and do stuff in it, what programs scan for such files?

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Preferred Solution: Not exactly Spyware related but it fits here the most

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Not exactly Spyware related but it fits here the most

Many of the spyware scanners and antivirus programs check for trojans like that.

Your should check out the items in the below threads:

READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal
How to Protect yourself from malware!

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I've been battling multiple viruses/spyware all week. I've made lots of improvements, but I still seem to be having some minor problems. Below is my hijackthis log. I would GREATLY appreciate help!!! Which entries, if any, should I be getting rid of?

Logfile of HijackThis v1.98.0
Scan saved at 2:21:31 PM, on 7/11/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Def... Read more

Answer:Virus/Spyware giving me fits

Hi MikeM118

Welcome to TSF

Lets start you off by running these two programs

Click here to download AdAware 6 181

Run AdAware
Before you scan with AdAware, check for updates of the reference file 01R327 5.07.2004
by clicking Check for updates now, and following the prompts.

Now to set it up for optimum performance...

Make sure the following settings are configured. Remember that ON=GREEN.

From main window click Start | Activate in-depth scan.

Then click Use custom scanning options | Customize and have these options switched ON...

Scan within archives
Scan active processes
Scan registryDeep scan registry
Scan my IE Favourites for banned URLs
Scan my host-files

Then click the Settings button.. (the gear icon on the top row) then Tweak | Scanning engine and check..

Unload recognised processes during scanning.
Cleaning engine.
Let windows remove files in use at next reboot.

and uncheck..

Automatically try to unregister objects prior to deletion.

Then click Proceed, to save your settings.

Now click the Scan button.

When scan is finished, check the little box to the left of each entry to select them for removal, and get rid of them
Restart your computer

Spybot - Search & Destroy 1.3

Then go Click here and download S... Read more

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I know that my PC is clean but while browsing through my log I noticed a couple of entries that I couldn't understand. I noticed that 2 services have no owner. How is that as I am the Administrator of my own PC? O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: McShield (McShield) - Unknown owner - c:\PROGRA~1\\vso\mcshield.exe Any ideas anyone?Cheers.

Answer:HJT log that isn't spyware related

mcshield.exe - McAfee anti-virus resident shield.ati2sgag.exe click hereI don't know why they are listed as No Owner.

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Hi, I get a BSOD on every boot sometimes after just a few minutes of running my computer. I'd really, really, really love help to solve this...ThanksChadLogfile of HijackThis v1.99.1Scan saved at 9:52:30 AM, on 5/7/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Internet Explorer\iexplore.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Sprint\Pantech\Sprint Mobile Broadband (Pantech)\PWIUtilityService.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exeC:\Program Files\Apoint\Apoint.exeC:\WINDOWS\system32\WLTRAY.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\Program Files\eFax Messenger 4.2\J2GDllCmd.exeC:\P... Read more

Answer:Spyware Related Bsod

*Topic closed,duplicate*

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Recently I have been suffering from problems with my computer such as spyware and slow performance. Though I think I have sorted them out I was wondering if you could take a look at my HiJackThis log to see if my computer is okay now.

Thanks so much for your help

Logfile of HijackThis v1.99.1
Scan saved at 07:47:52, on 25/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Browser MOUSE\mouse32a.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\... Read more

Answer:Spyware and Other Related Problems

Log appears clean but let's do a perfuntory scan

Using Internet Explorer, visit

Answer Yes, when prompted to install an ActiveX component. The program will then begin downloading the latest definition files.
Once the files have been downloaded click on NEXT
Locate the Scan Settings button & configure to: Scan using the following Anti-Virus database:Extended

Scan Options:Scan Archives
Scan Mail Bases
Click OK & have it scan My Computer
Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan

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in task manager theres somethin called 7nowo.exe running. i dont know what that is, is it spyware/adware related? if so, how do i remove it?

Answer:is 7nowo.exe spyware related?

That's not quite enough information to go on. And you did not even provide an OS? Simple answer to does it look fishy, yes.

Please follow all the steps in this Sticky thread < READ ME FIRST: Basic Spyware, Trojan And Virus Removal >

If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.

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i have a problem on my computer with what i believe to be spyware. each time i access the internet my favourites list gets filled up with random websites, i have no home page my computer runs very slowly and pop ups appear, although they are less frequent now as i have downloaded many anti programs such as spybot, microsoft beta, hijax and a mcafee version. they all say that they have caught the viruses, but the problem still remains with my computer.can anyone help me?

Answer:Spyware and other related viruses

Turn off System Restore and run those programs again click hereAlso run CWShredder click here

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Before someone screams to do a search, I have. I've searched my registry, I've searched the web, I've searched this board, I've searched my drives. I've run Ad-Aware 6 multiple times, I've done EVERYTHING. I clicked the wrong link, and I went to a website I didn't want to go to. It apparently took advantage of a flaw in Mozilla and automatically installed itself, right trhough Proxo and my firewall. Now, every time I boot, the Windows Toolbar Search Assistant has been hijacked by Blaze. It resizes my taskbar, and adds this very fucking annoying search field and button. I also have a rogue process, called omniscient.exe that I cannot find on my drive or anywhere else. It also appears to be hiding itself from Ad-Aware, and I cannot find information about it on the web.

Ooh, found it. Going to kill the exe, ICO, and DLL. We'll see if this helps a little... It's installed into this path: C:\Program Files\WindowsSA It has a file that would appear to be an HTML document, but does not actually contain any HTML. It appears to be an exe file. Its extension is .khtml I'm going to rename each file's extension and modify the path.

I doubt this will fix the problem with the Search Assistant being hijacked.

Anyone have any ideas on this? Spybot isn't finding this either.

Answer:Spyware: Blaze related

run msconfig and take note of the crap that doesn't look quite right, use google if you aren't sure.
boot into safemode and remove the startup entries that are malware and you stand a good chance of being ok.

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My brother was stupid, and he loaded this program called bonzai on his computer. I immediately deleted it, and ran both spybot and ad-aware. However, there is a lingering problem. I have zonealarm installed, and whenever my computer first boots, the first time I open IE I get an access request by iexplorer.exe (which is very wierd since IE is allowed under my settings) to access a port and a few more numbers. I knew this to be trouble, and I denied it. I opened IE again, and it works fine, no more requests. I've ran McAffe anti-virus along with spybot and ad-ware (all three updated) and still no luck.

Any suggestions? Please none that tell me to switch to Opera or other IE alternatives.

Answer:Problem with IE - Might be spyware related

Bonzai Buddy is definetely spyware related... not sure if it comes packaged with any other stuff... I would google search the name to learn more info about it...

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friend has weird problem, she took PC to best buy hardware is ok, no virus and she has talked to AOL tech support to no avail they all tell her this is a spyware problem, im burning her a cd with adware and spybot have any other suggestions?

Answer:PC cant go online SPYWARE related...HELP

You might want to include HijackThis as well. Its an excellent program that shows all the programs and services being run every time your computer starts up. Be sure to run it in safe mode.

I also recommend Microsoft Antispyware. It finds spyware other tools don't.

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Answer:Firefox related spyware (I think...)

Half Bump

Here are the log files from a ComboFix scan I completed.

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Ok, I seem to have removed some spyware from my pc. In the end, I did it by a running a variety of removal tools in safe-mode, the problem is that my efforts seem to have messed up my internet connection. The internet seems to be connected (the flag in the top right hand corner id fluttering), but the page can never be displayed. Anyone have any suggestions?

Answer:more spyware related probs

Use these to remove Malware (Virus, Spyware and Adware). First :-Spybot S&D and Ad-aware using the settings and links provided click here Failing those solving your problems a post of a hijackthis log for the experts to here , click here or Important:Create a folder on the C: drive called C:\HJT. You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT. Unzip HijackThis into this folder. this link for graphical instructions)Then run, scan, save log, then in notepad copy the FULL log by copy and paste as a reply to this post and an expert with HijackThis Knowldge, will have a go at giving advice. A lot of posters make mistakes here in copying and pasting so reread the left info sidebar called Copy and Paste from click hereDO NOT FIX ANYTHING WITH HIJACKTHIS WITHOUT EXPERT ADVICE, most of what it finds you need for normal MS Windows tasks.proud member of asap (2004) click here

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My main problems are I only occasionally manage to access secure sites such as my yahoo mail account, and when I do, I am not able to answer any of my e-mails. And sites that uses pop-ups and/or redirects won't work at all.

I have absolutely no idea how this has happened, but here are to obvious problems that may or may not be related:

-I have had some trouble uninstalling my Norton Antivirus completely and investigations into this subject has shown that it seems virtually impossible.
The remnants are conflicting with my new Zone Alarm security suite.

-Secondly, a very persistent start page hijack, i.e.

I would be really really thankful for ny help offered.

Answer:several maybe spyware related problems

I'm not sure about your secure site access problem but as for the hijacking issue, typically the steps 4-6 in major attitudes thread "READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal" deal with it, if it's a very stubborn hijack you go onto chaslang's thread mentioned there. The other steps in major attitudes thread may help you as well if you haven't one them before or don't have the latest versions (ad-aware has been updated to SE lately) I'm sure someone else will chime in about the security issue. good luck

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Hi, I've been having some very annoying IM issues - with MSN messenger some of my outgoing messages will not get through, and with AIM my connection will constantly drop and reconnect, drop and reconnect. I've called my ISP and my connection seems to be stable and fine, although it's been a little sluggish in the past couple of days, and they say it might be the firewall. In any case, the AIM connectivity issue has been driving me nuts, and I wanted to post my hjt log just in case there was some spyware issue I was missing, though I've run spybot several times and removed Backweb from the registry. I've tried reinstalling AIM and installing an older version but that doesn't seem to help either. Help? --Logfile of HijackThis v1.99.1Scan saved at 9:27:45 AM, on 5/26/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\Explorer.EXEC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\Intel\... Read more

Answer:IM Connectivity Problems - Spyware Related?

Hi syljiang. the backweb application you removed was related to F-Secure anti-virus. If the program was not removed properly that could easily be the root cause of your problems. Anit-virus programs usually tie into many system processes.

As for the log file, there are no signs of viruses or malware at this time. The log is clean.

You might want to post your issue in the XP forum and see what those folks have to say. They can give you suggestions for dealing with system and application issues.



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All details about the error message and steps taken are here:

as you can see, i was redirected to this forum, although i don't think
it's a spyware related problem, but i'll you pro's examine the problem
and see if you can help me out (any help will be appreciated).

I followed almost every step in the Sticky thread
even before i posted in sofware forum and here.

I scanned for spyware with the following prog's, all updated and in safe mod:
Ad-Aware SE (found 1 tracking cookie)
Spybot S&D (found nothing)
Webroot SpySweeper (found nothing)

and also scanned with McAfee VirusScan Enterprise v8.0i, no viruses found.
I've also cleaned my pc with CCleaner.

HijackThis! log is attached. thanks for any help

Answer:Error message spyware related, (??)

Your HijackThis log shows no Malware Infections.

The installed version of Java on this compter is out-date.[/color][/b] Install version 1.5.0_07 available from Make sure you uninstall all older versions that are on your computer.

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Hi all! I'm new to this board (duh) .

I am trying to repair a friends computer after they left it online with no virus software or firewall or spyware removers installed. Can you tell they're not that savvy? So after cleaning off 175 viruses, trojans etc, I have it in a working state. It's running WinXP Home SP2. The computer has some suspect network traffic. I used Ethereal to capture and decode the traffic and here is what I see:

Source: Destination: Protocol: DNS Info: Standard query A


Source: Destination: Protocol: DNS Info: Standard query A

Now, this seems like the remenants of a downloader but I am hardly the expert. Is this something I should worry about?

I installed AVG, Sygate Firewall, Spybot S & D, Ad Aware SE, The Cleaner and PCBug Doctor. All programs read clean. SYgate shows the traffic is generated by svchost.exe and takes up to 350kbs at times. No spyware or such has been downloaded by this activity, but I have the computer behind a Linksys router. I really don't want to find out what happens if I hook it up to the DSL modem directly. I changed the name for security purposes.

Here is the HiJack This log:

Logfile of HijackThis v1.98.2
Scan saved at 8:42:34 PM, on 9/4/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOW... Read more

Answer:spyware related network traffic?

Welcome to TSF.

Please print out or copy this page to Notepad. You should not have any open browsers when you are following the procedures below.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it?s clean, you may turn it back on and create a new restore point.

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also.

Please download Ad-aware SE and install it if you don?t have it already. Make sure it?s the newest version and check for any updates before running it. Go to this site to get the plug-in for fixing VX2 variants. Also make sure to customize the settings in Adaware for better scan results. Run the scan and fix everything that it finds.

Run an online virus scan at TrendMicro or RAV Antivirus. Select the Autoclean option if you use TrendMicro.

Reboot into Safe Mode (hit F8 key until menu shows up).

Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn?t be ? but double check it):

C:... Read more

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Been trying to get rid of this particular varmint for some time now.
After reading quite a lot on these forums I know I'm not the only one who has trouble removing IST related spyware.
How can it be so damned persistent?? What makes it damn near invincible to antispyware and antivirus software??

Anyway here's my HJT logfile:

Logfile of HijackThis v1.99.0
Scan saved at 10:01:40, on 2005-02-19
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program\Delade filer\Symantec Shared\ccSetMgr.exe
C:\Program\Delade filer\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program\Norton AntiVirus\navapsvc.exe
C:\Program\Delade filer\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
C:\Program\Delade filer\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS... Read more

Answer:Problem with IST related spyware (HJT log included)

Did you run Ad-aware and Spybot yet? If not, see below.

Make sure to close/disable TeaTimer during this fix (since it may interfere with it).

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file... Read more

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First of all I'd like to thank you guys in advance, The stuff on the tutorial has helped w/ other spyware related issues I've had on the computer. I've done all the steps but still have one problem that just started today.

A popup came up earlier, and since I've closed it, everytime I open up IE i get an error message such as "IEXPLORE caused an invalid page fault in
module APIZX.DLL at 017f:01a3c653"

I deleted apizx.dll and a few minutes later i get a new message w/ a different .dll that was just created (These files are being newly created, I check using the search on the toolbar).

I've upgraded my IE, upgraded to Adaware SE from 6.0...and all the other things on the list.

Any help will be greatly appreciated.

I'm ready to post a Hijackthis log if need be.

Answer:IE crash when opened, believe it is Spyware related

Hi DriftAway,

If you have exhausted the Tutorial's options including the Online Scans, then go ahead and attach a log. Be sure to follow the instructions below:

Note that your HijackThis should be up-to-date (v1.98.2) and MUST be extracted to its own safe folder ? C:\Program Files\HijackThis!

If you need a Fresh Download of HJT, get it HERE: HijackThis 1.98.2

Also note that, before you scan, you MUST close all running programs including your web browser, e-mail and items in the system tray.

Please save your HJT Log as a .txt File and attach it via the "Manage Attachments" tool in the Additional Options section when you post.

I?ve been pretty busy with work lately, but somebody will try to take a look when they get a chance.


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I have been trying to remove Kazaa via the Control Panel as suggested in earlier posts without success and several spyware programs seem resistant to removal by Ad Aware SE and SpyBot including ClearSearch, CommonName, and DSO Exploit. Here is my log:

Logfile of HijackThis v1.98.2
Scan saved at 2:04:44 PM, on 11/8/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking2.exe
C:\Program Files\CSBB\CSV7P88.exe
C:\Program Files\America Online 9.0b\aoltray.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet g series\Bin\hpoavn07.exe
C:\Program Files\Kodak\KODAK Picture Transfe... Read more

Answer:Need help removing Kazaa & other (related?) spyware

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I'm new to this forum, and I did see that we're to use the Guide first when having problems. But I'm not sure my problem is virus/malware/spyware/etc related. It seems like it, but I'd rather have someone's opinion on it before going through everything and find it was for no reason at all. Anyway...

My IE7 stopped working two days ago. I was using it all morning and then out of nowhere, I tried to open the browser and I got this message:

C:\Program Files\Internet Explorer\IEXPLORER.EXE; program not found

And when I try and use my startup shortcut I get this message:

Windows cannot find '(null)' Make sure you type in the name correctly and try again.

I've opened the file and the .exe file is there, it's just not working. Which leads me to believe that it is an infection problem, but I could be wrong. I've tried to uninstall 7.0 but it's not an option in the Add/Remove programs. I've tried downloading the new 8.0 beta, didn't work. I tried to redownload 7.0, but that did nothing and I've tried system restoring and that hasn't worked. I have AVG and it's not picked up any viruses, i had a few about a month or so ago but no problems since. So if you have any ideas, they'd be appreciated. I've looked through the guide and there's a lot to do, so I'd rather have someone's opinion on whether or not I need to do that first

Answer:Malware/Virus/Spyware related?

Was the message about IEXPLORE or IEXPLORER?

If it was the latter, then that is an infection. It should just be iexplore.exe.

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hi there, ive got a problem on a laptop. ive managed to narrow it down to it being related to se.dll.Here is a Hijack this log.Logfile of HijackThis v1.99.1Scan saved at 19:48:34, on 03/04/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\drivers\dcfssvc.exeC:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exeC:\WINDOWS\system32\HPConfig.exeC:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\QuickTime\qttask.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\Spybot - Search & Destroy\TeaTimer.exeC:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exeC:\Program Files\Sony Handheld\HOTSYNC.EXEC:\Program Files\S... Read more

Answer:se.dll related spyware and browser hijack

Hello sgtbash and Welcome! Sorry you're having malware trouble. Download CWShredder? Version 2.1 here and save it to its own folder named CWShredder. Save it at the root of the C:\drive the same location as HijackThis. Don't run it yet, we will use it later.Download SpSeHjfix here and save it to the desktop. Now right click on a blank part of the desktop and select New, then Folder. Name this new folder SpSeHjfix. Place SpSeHjfix111.exe in the new folder. Save it at the root of the C:\drive the same location as HijackThis. Don't run it yet, we will use it later.Please reboot into Safe Mode. For instructions click here.From Safe Mode, run CWShredder. To open the program, double-click on CWShredder.exe. Now, click the 'Fix->' button (not 'Scan Only') and you'll be prompted that CWShredder will shutdown any Internet Explorer and Windows Media Player windows, click OK to continue and let it run completely to delete anything it finds. After its scan, click Next, then Exit.From Safe Mode, double-click SpSeHjfix111.exe and click on Start Disinfection. When it has finished its scan, it will reboot your PC to finish the cleaning process and delete the malware files. The tool creates a log of the fix which will appear in the folder. Now back in Normal Mode (Windows), open HijackThis, click "Do a system scan and save a logfile", copy and paste the contents of the new logfile and the log that was created by SpSeHjfix here for review.

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Win XP Pen 4 2.40ghz 256mb mem

I believe my computer is possessed. It makes strange noises at my. The most frequent noise is the chorus to that song "can i get a WOOP WOOP" and it also makes noises like it's received an IM..that chime sound.

This morning it Whistled at me. I'm NOT KIDDING. A little bit ago when i was clicking the link to get to this forum, it make an ocean type sound.

First let me say that I work in Tech support so I'm not some idiot. I know how to take care of my computer. I dont download much of anything except music. I run my spyware and virus scans regularly. I did all that stuff before i came here.

The computer is kinda old..about...5 years..damn it! there it went again! I'm not doing anything but typing!!


Answer:I have a strange problem(possibly spyware related)

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A few days ago I stumbled upon some Spyware, and it's hijacked IE version 7.

It includes a hijacked hompepage that gives me bogus reports of other Spyware, and forcibly installs AntiVirus Golden, SystemDoctor, Pest Capture, SpyHeal, WinFix, and Malware Wiped on my PC. I know these programs to be clones, and gives a false repotrt of some nasty viruses. Then it tells you to pay to get rid of it. It doesn't get rid of it, it stops the annoyances.

It also has an icon on the System Tray that looks like the Help and Support logo flashing a red (/) sign. It occasionally gives an annoying bubble that says I have system errors.

I've run BitDefender and McAffe Spyware scans, but they don't pick it up.

I have a HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 10:23:21 PM, on 4/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\progra~1\mcafee\mcafee antispyware\massrv.exe
c:\program files\\agent\mcdetect.exe
c:\PROGRA~1\\agent... Read more

Answer:Solved: WinFix-related Spyware Attack-HJT log; Please Help!

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I have a group of adware on my computer. I'm not sure which one is the culprit though. I keep getting messages saying that I'm infected with spyware (which are fake I believe), and want me to download anti-spyware products. There are I think 3 different messages that appear, and they seem to dissapear before I can copy them down or remember them. Also, it changes my desktop backround to say: Warning: Spyware threat has been detected on your PC. Your computer has several fatal errors due to Spyware activity. It is strongly recommended to install an antispyware software to close all security vulnerbilities. Antispyware software helps protect your PC against spyware and other security threats. CLICK HERE TO SCAN YOUR PC FOR SPYWARE...Also, at times there's a popup that shows two spyware products. I think this also appears if you click on the other warnings (not sure though). Here's the link to it: and there, a window pops up (supposedly from Windows Security Center) saying that the computer is infected with TrojanDownloader. Weird thing is that it asks to install antispyware, and other things about spyware. This is the biggest hint that it is a fake message. The are two other mes... Read more

Answer:Spyware/adware Infection, Might Be Webhancer Related

to Bleeping ComputerStep #1Please download Malwarebytes' Anti-Malware from Here or HereDouble Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Quick Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.Step #2Please follow the steps below so we can make sure you're cleaned properly:Download HijackThis? here: 'Do a System Scan and Save log'. The HJT log will open in notepad. Don't try to fix anything yourself.Copy and paste the contents of the HJT log into a NEW TOPIC in "HijackThis Logs and Malware Removal"http://www.bleepingcomp... Read more

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My stepdad and I have been trying to fix a major problem our main computer has been having, without any avail, and I am 98% certain that it's somthing to do with the spyware that is either still on this computer, or that we have removed using the directions given on this website's forum (the problems started immediatly after we returned to normal mode through the safe mode after removing the spyware). It seems to be wanting to restart spontaniously whenever ANY web browser is opened (IE, Netscape, Firefox, etc. NO browser has been safe). Even turning on our Comcast modem box has led to it just restarting without any warning. Furthermore, the Microsoft Anti-Spyware program we are now using would delete all of the spyware on our comp if it wouldn't insist on stopping on a certain file in the registry and locking up, causing it to stop responding every single time we've tried it (about five or six times now). We are totally lost as to what is causing the problems with either of these two issues.

Finally, now even System Restore is refusing to work (it keeps saying "Restore Incomplete" everytime we try THAT now), with no real reason why any of this is happening. Can ANYONE help us out in fixing all of this? Any help will be appreciated.

Answer:Major IE problem, may be related to spyware, need help ASAP.

First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

After doing ALL of the above if you still have a problem:

Download HijackThis 1.99.1

Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

Run HijackThis and save your log file.

Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

Need help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

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Hello to all who can help!

I have read some posts here and installed HJT to identify spyware that McAfee Spyware simply cannot detect - I would love to have Internet Explorer back - app is slow due to popups - in addition I have the search assistant popping up everytime I reboot. Another problem is that I have Gatorware (Gator ewallet) and would like to keep it to remember my various passwords. I will paste the HJT log as I have seen others do. Hope you can help...


Logfile of HijackThis v1.97.7
Scan saved at 3:22:54 PM, on 7/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\CMEII\CMESys.exe
C:\Program Files\WindowsSA\omniscient.exe
C:\PROGRA~1\\agent\... Read more

Answer:xadso offer optimizer and related spyware

I probably got no response as I put this in the wrong section - however - Ad aware 6 is all I needed to fix the problem. Make sure to download the updates before running.


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I have run a variety of programs to remove adware etc., including Hotbot, A-squared, hijackthis, and NoAdware. Each program finds a number of problems and supposedly fixes them, but my computer is slower and more troublesome than ever.

I don't know what the cause of the following problems are, but some of the more serious things:
1) I can't download critical windows updates. The website says I must be the administrator, which I am, and I'm logged in as such.

2) I can't run Norton Anti-virus. I click it, get the hourglass briefly, then nothing. I've spent hours on the norton website trying to correct this, and can't seem to get anywhere.


Answer:variety of adware/spyware related problems

Problems When Viewing or Downloading From Windows Update (XP, W2K, ME, 98SE, 98)

The following Microsoft Knowledge Base Article - 193385 may provide some steps to follow, depending on your O/S. If you are administrator you may want to focus on either XP Pro, or W2k (Windows 2000). If you have already tried all these steps then there may be another related problem. Try this anyway.;en-us;193385

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Hi, I have several machines that were infected by download.trojan (i think) or
varient, i have run safe mode scans with norton 8 updates, ran updated spybot, adaware and counterspy. I can't notice anything in hijack this.

Whatever it is seems to:

As soon as a network/internet connection is established:

->runs cmd.exe (first thing i notice, only on for a second)
downloads 4 'crash' files to my c: drive.
crash zip files in temporary internet files.

Also if left hundreds of bits of spyware download, constant popups, it
points the home url to about: blank etc.

I'm not sure how they all are connected but i'm desperate to remove it
from the machines.

Thanks Quicky.

Answer:download tojan related spyware won't budge

you dont know the name of the trojan downloader?

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I actually have two computers I'm working with and both of them seem to have the same type of viruse or spyware. Both of these computers are used to list products on ebay. Both have a suspicious service named ci that points to a file named c:\windows\system32\tcim.exe. On one of the systems I keep getting a popup with chinese writing that looks like an instant messenger program (but isn't) I had already run combofix and malware bytes antimalware as well as super antispyware but I can't get rid of it.
Here are my logs.

P.S. I also get a 0x0000008 blue screen on one of the systems in normal mode shortly after logging in related to ntfs.sys but it does not happen in safe mode.
DDS (Ver_09-01-18.01) - NTFSx86
Run by Dona Brickles at 22:01:51.51 on Tue 01/20/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.701 [GMT -5:00]

AV: Norton Internet Security *On-access scanning enabled* (Updated)
FW: Norton Internet Security *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WI... Read more

Answer:Unknown Spyware or Virus - think it's related to ebay

So after fighting and fighting with this computer I finally gave up and reinstalled windows. I was able to get it removed from one computer using a combination of bartpe, combofix, malwarebytes, and manual removal of suspect things, but apparently this virus infects .exe files and if run, brings the virus back full blown.I found info on it at the following site: LINK Edit: Fixed link.I see many chinese, russian, and other sites talking about this but no one seems to have a fix.

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After I start up my system (Windows XP), the taskbar will appear quickly and then disappear again. Everything else is functioning properly, but the taskbar/start menu are simply invisible. I can access the start menu by clicking Ctr + esc, but the taskbar itself is still invisible. Now, I have tried all the different options to resolve, tried Ctr + alt + delete, run new task "explorer", and even used a program made to fix this very issue (again, the taskbar appeared for a second and disappeared.)

So I have concluded that it must be a spyware-related issue. Adaware and Spybot didn't find anything, but if you would be so kind to take a look at my HijackThis log, I would appreciate it! Here it is:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:19:56, on 10/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Gizmo\gservice.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Pro... Read more

Answer:No Taskbar/Start Menu- Spyware related?

Hello again. I know this isn't just a simple thing to look at, but would anyone be capable of helping me? And would it be allowed for me to post this on another forum here as well?... I know this is a forum reserved for log help, but the other part would certainly qualify for another forum. The problem is really bothering me, and I really want to avoid the last resort of reformatting! Thanks once again!


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I've encountered an annoying trait when using google - a sidebar appears on the left of the browser (somewhat like the sidebars for your browser history with alt+h), with advertising links in it.

Once the sidebar is closed it doesn't reappear in tha browser sessions, but it was respawn when a new browser window is launched.

I have installed and run ad aware and spybot, but they haven't removed the sidebare problem.

Here is my hijack this log:

Logfile of HijackThis v1.97.7
Scan saved at 08:37:26, on 15/09/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\PR... Read more

Answer:[Solved] Google Related Spyware? HijackThis Log

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I would appreciate any help identifying and removing said spyware. Thanks in advance, here is my HJT Log.

Answer:Hey, having some spyware related problems with StarWars Galaxies....

Sorry for posting the HJT log before being asked, but I hope I did it correctly.

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Well from what I gather I have to do this Ok I wasn't sure what I had to post so I just have em both in the attached file.

Discription Of Problem: As I was searching for that Money were the Devil was in the Queens head (lol I saw it before wanted to link it to my friend). I clicked a site (later realized it had no WOT Symbol beside it) and it installed Windows System Suite (a rouge Security device installed via Malware).I had Used Malware Btyes removal and it had succesfully removed WSS.

Unfortunally it didn't remove (nor does it detect) the internet browser infection (which has finally after 2 days infected Internet Explorer 6 which is how I'm posting this). The browser infection consistently transfers me to, yet I can't connect to it so it Redirects me to a Add site called Cold Mountain.

Now before it redirected me to some Ad site when I used the Google bar on the right (no longer does do to removal of the main componet I'm guessing). I haven't be able to figure out which file is causing it. It slows loading down intenstly and doesn't work on some sites (not sure why, possible do 2 a third party protection idk).

Note: Browser I mainly use is FireFox (Which still had infection even after the moment I removed the malware). I use Internet explorer 6 currently to circumvent the virus.

DDS (Ver_09-07-30.01) - NTFSx86
Run by HP_Administrator at 10:20:11.43 on Mon 08/10/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.... Read more

Answer:Spyware help (Windows System Suit Related Update!)

Hello and welcome to TSF.

GMER log is missing. If you have it, please post it. If you're having problem running GMER, please try the following:

Open notepad and copy/paste the text inside the quotebox below into it:


@copy /y gmer.exe tamer.exe
@Start tamer.exe -protect

Save this as fix.bat Choose to "Save type as - All Files"
It should look like this:
Place fix.bat next to gmer & double click to launch it.

Then, use these settings to produce a log.
If asked to allow gmer.sys driver to load, please consent .
If it gives you a warning about rootkit activity and asks if you want to run on NO.

Click the image to enlarge it

In the right panel, you will see several boxes that have been checked. Uncheck the following ... Sections
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it in reply.

Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

If still having problem running GMER, try this one instead:

Download to your Desktop and extract the... Read more

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Started with the 'your computer is infected' screens.' Had Norton System Mechanic but nothing worked. Tried PC Doctor Avanti and Malware but could not remove. Things got worse and internet explorer would not work. In desperation, reloaded Vista which shows up on boot up as Vista - recovered (the old Vista is still there) and got internet service back. Loaded with anti virus thinging would keep this copy safe. Anyway the Vista recovered scans entire drive but does not fix problems when I boot up and run original Vista. Imagine have pprobably done about everything a$%backwards so appreciate any help. Few years back had problem and ran Hijack This and got telephone support so even ran that program. Basically stymied and will take into Best Buy geek squad for $200 clean if this forum isn't of any help. However, I am quite optimistic the fine people on this site will help. Wish I could reciprocate but limited abilities - do contribute time and money to BSA/Triumph forum so know the value of helping and getting helped. Tried to follow instructions for possting.thank you - CraigDS (Ver_10-03-17.01) - NTFSx86 Run by craig at 16:57:59.33 on Sun 05/30/2010Internet Explorer: 7.0.6001.18000Microsoft? Windows Vista? Home Basic 6.0.6001.1.1252.1.1033.18.1023.218 [GMT -4:00]SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows&#... Read more

Answer:trojan infection related to fake spyware program

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Hello guys,

I recently caught a virus or spyware that disrupts several internet related processes, but I have no idea what it is or how I got it.

My clock is messed up and displaces the year as 8208. Logitech updaters crashes at windows startup. Punkbuster crashes at startup. When I use AIM, it can start, but when I try to send a message, it crashes. Even Dss crashes, so I'm forced to use Hijackthis to post the log here.

So here is the Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:02:22 PM, on 3/7/8208
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech... Read more

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Having problems launching Star Wars Galaxies..Attached my HJT log for yall's convenience..Hope I can get helped..

Answer:Having problem with Star Wars Galaxies...Think its Spyware related..

Hi Rath123,

I'm cutting out for the evening & won't get a chance to really look at your log until tomorrow night. A quick glance tells me that you've got a lot of crap to deal with.

It is always a good idea to start with the Cleanup Tutorial HERE:
READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan and Virus Removal

Please note the steps that you are able to complete and the ones that give you problems. Note that you need to be in Safe Mode with System Restore OFF and have the Viewing of Hidden Files ENABLED as per the instructions in the link. Make sure to do the Online Scans.

If you want to go ahead and try to fix the baddie that is messing with your game, take a look at the similar problems in this Thread:

READ ME: Virtumundo Problems/Resolution Threads

If nobody else offers to help you, I'll try to take a look when I find the time to check back tomorrow.

Best luck,

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So I'm looking at my coworker's computer which was infested with adware/spyware and a few trojans. Managed to fix most of the issues: task manager was disabled, random IE pop-ups (often lewd), wallpaper changing, DNS redirects, key logger, hijacked everything, etc...

Running into an issue now with Firefox, I cannot start it... well generally. I figured, I'd try renaming the Firefox.exe to "firefo.exe" and for some reason it works now. Guessing whatever's still lingering is specifically targeting firefox.exe.

Also having an issue getting Kaspersky to update, cannot connect to the server. Hoping the two issues are related.

Using SuperAntispyware, spybot, XP TCprep (for tcp/winsock repair), winpatrol, and Kaspersky Internet Security 6 (with outdated definitions).

Answer:Strange FireFox issue, probably virus/spyware related

For the continued DNS redirects (and this may sound stupid), but did you check the HOSTS file?

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Hi all,

I used to have a program that I used when needing to delete a file at startup, before it can be loaded into memory.

HIjackthis usually works for me in this regard, but at this time it isn't quite cutting it. I can't remember the name of the program I used before, and googling brings up all kinds of free software I don't recognize.

Just wondering what file deletion program any of you spyware removal mavens can recommend.

I have used:
Ad Aware

These have the majority of the issue taken care of, but I've got a couple hanger ons I need to snip.


Answer:Protected file deletion program? Spyware related...

How about just hooking it up to another comp? Or perhaps use a LiveCD?

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Hey,I recently got rid of some spyware, but I think there is some left over. I've tried Spybot S&D, Ad-Aware, Ez Anti-Virus, and Norton, and nothing can remove this paticular problem. I've taken some screens of this thing and posted them below.(red arrows point to the two icons)The virus/spyware has put these two icons on my system tray, and I can't remove them. Every 30 seconds or so, I get a little yellow bubble appear near the icons and tells me that "Your system is infected! Please click here for special offers on SpyWare removal software". It then adds a desktop icon, shown below.(I put a red box around newly added icon)So far no anti-viral or anti-spyware software can remove this thing. Any tips on manual or other means of removal would be much appreciated.Also, I have a hunch that the problem might be "wupdmgr.exe", because I cannot end the process (It keeps reappearing) or delete the exe, but I don't know much about this stuff, so I could be wrong. Thanks for any help.OS: WIN XP Service Pack 2

Answer:Unwanted system tray icons, spyware related

It should be easy enough to find. Could you please download HijackThis, run it on the infected PC, save the logfile, zip it with WinZip, and attach the zip file to your next post? We'll be able to take a look and suggest fixes from there.

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Few days ago my computer started randomly rebooting or locking up with no prior warning. I realize this could be a hardware issue, but the symptoms started right after I ran into some malware infections. This issue is very similar to this one here I made a new thread concerning this problem because on a reply it was stated that the fix was computer specific. I removed some of the spyware with help of ad-aware and avg antivirus, but I doubt i had them all removed. Any help is greatly appreciated.

Here's my HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:26:05, on 2.3.2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Logitech\iTouch\iTouch.... Read more

Answer:Computer randomly freezing or crashing - spyware/malware related?

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.


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Few days ago my computer started randomly rebooting or locking up with no prior warning. I realize this could be a hardware issue, but the symptoms started right after I ran into some malware infections. This issue and symptoms are very similar to this one here hxxp:// I made a new thread concerning this problem because on a reply it was stated that the fix was computer specific. I removed some of the spyware with help of ad-aware and avg antivirus, but I doubt I had them all removed.

ZoneAlarm firewall and AVG Anti-Virus are on constantly and I try to keep my Windows update up to date all the time.

Following is a list of the programs I deleted. I got suspicious when ZoneAlarm warned me that they are trying to access internet (it was the first time they asked for rights), so I googled for them and removed them:

w.exe C:\Windows\system32\w.exe

first179.exe C:\Documents and Settings\username\Local Settings\Temp\first179.exe (removed by AVG Anti-Virus after a full system scan)

frmwrk32.exe C:\Windows\system32\frmwrk32.exe

One symptom of infection was that at first my desktop icon titles lost their transparency/drop shadow and were replaced by a "blue box" behind them. Later on, my whole desktop background became blue. I managed to "fix" this, so unfortunately I don't have a screenshot of it.

Here's dds l... Read more

Answer:Computer randomly freezing or crashing - spyware/malware related?

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.


Your hard drive is almost full. Having too little free space on your hard drive can compromise system performance.


C: is FIXED (NTFS) - 29 GiB total, 0,384 GiB free.

I suggest you move pictures, music, etc. to an external drive or USB stick if you have one and uninstall any programs that are never or hardly ever used.


Please visit this webpage for download links, and instructions for running ComboFix:

* Ensure you have disabled all antivirus and antimalware programs so they... Read more

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I have been having an issue with Winantivirus pop-ups which have led to various spyware and adware infections. I have seen many variations to the pop-up including winantivius, winantiviruspro, errorprotection, winantispyware, as well as many pop-up and new browser window ads. I have also noticed minor degradation in system performance.

I have completed the 5 steps and have all logs from scans available.
Below is the main text file and attached is the extra text file from the Deckard scan.

I am not sure what additional information would be helpful to the analyst. One concern i have is that SP2 has already been installed. If anyone could assist I would greatly appreciate it.


Deckard's System Scanner v20070905.67
Run by Matthew on 2007-09-07 18:52:45
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 4 Restore Point(s) --
4: 2007-09-07 22:52:52 UTC - RP217 - Deckard's System Scanner Restore Point
3: 2007-09-07 22:30:56 UTC - RP216 - Software Distribution Service 3.0
2: 2007-09-07 18:22:20 UTC - RP215 - Removed Get High Speed Internet!
1: 2007-09-07 16:32:35 UTC - RP214 - Installed Windows Internet Explorer 7.

Backed up registry hives.
Performed disk cleanup.

-- HijackThis (run as Matthew.exe) ------... Read more

Answer:Winantivirus and related PUP adware spyware issues. 5 steps completed

Please download VundoFix.exe to your desktop.Double-click VundoFix.exe to run it.
Put a check next to Run VundoFix as a task.
You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
When VundoFix re-opens, click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Please post the contents of C:\vundofix.txt and a new HiJackThis log.


Please download Combofix from HERE

Save ComboFix to the desktop.

1. Double click on combo.exe & follow the prompts.
2. When finished, it will produce a logfile located at C:\ComboFix.txt.
3. Post the contents of that log in your next reply with a new hijackthis log.
Note: Do not mouseclick combofix's window while it is running. That may cause your system to stall/hang.

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OK my little brother was dumb enough to click on what looked like a cancel button on this ad that popped up that said "WARNING SPWARE DETECTED ON YOUR COMPUTER" and then it installed many things and basically screwed up my comp. I think it installed stuff like internet optimizer and wintools. Before I couldnt delete wintools and this TBPS thing from my startup but now i could by uninstalling them.The desktop background was just a blue screen with a black box in the middle that said the same things it said on the ad. After I scanned with spybot and trend micro I managed to clean up my computer a little bit. The taskmanager wasnt working before but now I fixed it but i now have a black desktop background on my computer. When i open the display properties and go to desktop, i cant click on the background box at all so i cant change my background. Also there was this thing that trend micro couldnt delete called 'thun32.dll' because it was still in use. Everything seems to be working ok (i think) besides the fact my desktop is a black screen i cant change. I may be a little vague with my problem so please bear with my nub explaining.

Logfile of HijackThis v1.97.7
Scan saved at 5:47:09 PM, on 5/12/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
... Read more

Answer:Solved: HELP!!! spyware related/ desktop stuck as black screen

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Hi Everyone,

My computer is infected with some form of Malware / Spyware / Virus. When I log onto my computer I see the message below -

I have looked at Startup programs both in the "Program Files\Startup" folder (with 'Explore' and 'Explore all users'), and through msconfig and I cannot see any suspicious entries, certainly no entries corresponding to 'Defrag.exe'. Additionally I have also performed a manual find operation on the Registry (using Regedit.exe), looking for the value 'Defrag.exe', and I did not find any entries related to this keyword.

Before posting to this forum (several days ago) I ran MalwareBytes, and it did detect and remove a threat, which appears to be related to the message that I am still receiving (please see attachments).

I have since removed MalwareBytes, as instructed in the 'read this before posting' thread, however I still have AVG Anti-Virus installed.

Here is the result of my DDS scan...

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16545 BrowserJavaVersion: 10.9.2
Run by davo at 16:33:41 on 2014-06-04
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.61.1033.18.16332.10274 [GMT 10:00]
AV: AVG Internet Security Business Edition *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Internet Security Business Edition *Disabled/Up... Read more

Answer:Malware / Spyware / Virus message related to 'Defrag.exe' keeps popping up at logon

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


It appears that you have two antivirus programs installed and running, AVG and Security Essentials.

While this may seem like better protection, they can actually conflict with one another and cause system instability or even system hangs.

Please choose one to keep and uninstall the other via Programs and Features in your Control Panel.

I suggest uninstalling AVG. If you do, after uninstalling AVG via Programs and Features, run this tool:

Please download AVG Remover and Save it to your Desktop.Close all programs and double-click avg_remover_stf_x64_2012_1796.exe then click Run
In Vista/Win7, right-click and choose 'Run as administrator'.
Follow the on-screen instructions.
Reboot your computer if not prompted already.
Then delete avg_remover_stf_x64_2012_1796.exe from your desktop.

Please download AdwCleaner from here and save it to your desktop.Do NOT click the green 'Download' button(if visible).
Click the blue 'Download now @bleepingcomputer' b... Read more

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I have Sonic Stage for my MP3 Player. It worked great. I got the spy sheriff spyware/virus thing and then when I would open sonic stage it would glitch very fast and I could not access anything. In safe mode, the program works perfectly. In regular mode, it continues to do the fast glitching. I don't understand. I removed the virus.

Also, in spybot I continue to get the red SpySheriff and windows explorer registry error, even after I remove it, it continues to show up. Any way I can get rid of this reoccurring error? Any suggestions would be greatly appreciated. Thanks.

Answer:Boot mode/regular mode problem... Think it's related to spyware.

well you never did get rid of it, you still have it. Do you want to work with me to remove it?

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Well. I'm logged on as administrator. I ran Spybot again. Not sure if the problem still exists, but I think it does. Here is my Hijack log. . . I don't if last time, the problem wasn't resolved, or if it just came back.

I tried to attach something to this post, but it wouldn't let me.

Can anyone help?

Logfile of HijackThis v1.97.3
Scan saved at 1:33:12 AM, on 8/20/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R0 - HKLM\Software\Microsoft\Internet ... Read more

Answer:Still getting "Related Links" popups (spyware)

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My Setup: DSL 4500/500kbit/s to Router (WRT54GS+TomatoFW) to Win7 64bit PC

I'm tired of QoS not being able to regulate the downstream, because by the time it could do that the packets are always blocking the bottleneck anyway. It's logical but I don't like it. I'm tired of trying to limit the downstream by adjusting the upstream, involving alot of guesswork. I'm tired of mechanisms that do not allow instant internet usage, because first my router has to throttle back bulk traffic to allow my http requests through. I'm tired of trying to seperately identify Streaming Video, HTTP Downloads and Web surfing in the router via Layer7 filtering (which somehow does not work for me) and KB-Transferred filtering (which also won't work).

I know the ultimate solution to this but I don't know which programs I need for this. Here it goes:

I have to be able to "split my Internet connection" into 2 virtual connections (or something similar to that). Everything has to be happening on the Windows PC, NOT the Router, because routers cannot see enough (because of OSI Layer Modell). As I said QoS is also not a solution because it cannot effectively limit downstream. I have to coordinate the programs on the PC directly.

First Connection: X Amounts of Mbit reserved only for what I actively do: Surfing, Youtube, Gaming, VOIP, things I have my Attention on. This never gets used if I'm not actively working the Internet.

Second connection: Y Amounts of Mbit reserved for all stuff I set i... Read more

Answer:What fits my needs if QoS does not?

How about using a trick as if you have two pc's:
Use both wired and a wireless connection and configure each specifically for one of your above 'virtual'connections.
+... your question baffles me a little... I don't know what version router you have but.. are you saying QoS for Applications does not work?

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I'm not sure if this is a software or hardware problem, but whenever I press the left shift it will enter a |. I think it is hardware because it is limited to the left shift. Anyone know how to fix it?

Answer:Idk if this fits here..

Probably a prob with the keyboard. You can try popping up the key and resetting it.

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So this morning my computer froze, forcing me to force a shutdown/reboot. When I turned it back on, it showed the attached pics. I have no idea what it means or anything. All I know is there's dollar signs in that gibberish, and that makes it important.

Answer:(Not sure where this actually fits)

Just looks like a regular run of CHKDSK to me. Windows is checking the integrity of your files and disk. Nothing to worry about imho. The dollar signs are just a representation of a hidden or administrative share.

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i have a lexmark 1100 series printer, scanner, fax machine and everytime i try to print it says cartridiges stuck something in way but i have taken it apart cleaned it and still get the same error message any ideas?
richard thompson

Answer:printer having fits need help with this also

try using the device manager to uninstall the printer...reboot and let windows "find " the "new" will reinstall it..have the cd with the drivers handy..

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Hi, I am trying to upgrade my Pavillion's processor but cannot get a straight answer on what will fit and work. I need a minimum 2.4 ghz CPU that will fit into a 462 socket. my specs are HP Pavilion 061/ Model: PL382AA-ABA A706N /
Motherboard Make: ASUSTek Computer INC. / Motherboard Model: Kelut and my current processor is an AMD Athlon XP 3000+ 2.1Ghz. It works fine but I need an upgrade to handle new games we are trying to play. I am new to the upgrading game! Would appreciate any advice on which processor to buy. Thanks.

Answer:Need a 2.4 ghz amd cpu that fits 462 socket

You will have great difficulty getting the performance you intend with the HP 061, and it could get costly as you will be paying to learn.

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So I am going to build my first pc and I have picked a motherboard and I was wondering what ram fits. I really don`t know what the requirements for ram matching motherboard is. Thanks in advance!Motherboard: MSI B250 Krait Gaming S-1151 ATX Link to ram I was looking at 

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Question: Which Case Fits

I came into this mobo for nothing. I might start building.a computer. This will give me a start for now. The mobo is a ASRock 775Dual-VSTA Core2 Duo. Thanks

Answer:Which Case Fits

Any ATX mid tower or full tower should work. Can you give your budget?

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im currently short on usb ports on my pc, and i want to upgrade. i saw one with 8 ports and one with 6 ports, but idk if they fit. also, they say you need everything up to vista, nothing about 7 or 8. im going to get this case
Antec Nine Hundred Case | eBay
im not sure what i have currently, but it says pavillion p6000 on the bottom. id also like to know if this case is better than what i currently have. any suggestions for a pci slot that has a lot of usb ports thats under $20? and a case that would be better than this one for the same or cheaper price? thanks in advance.

Answer:need help picking out a usb pci that fits my pc

As far as I know there are only two sizes of PC cards, full size and low profile. Low profile cards are I believe half hight. So unless you have a mini itx case a regular size card should fit. To plug the card in you'll need a matching slot, PCI or PCIe depending on what the card wants/is.

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im trying to figure out what G.Skill Ram ( or another brand around same price ) that will fit this motherboard, can anyone find it and post a link for me, thanks

Answer:what ram fits this motherboard...

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I think my CD/DVD Drive has gone bad. How do I tell what to replace it with.I have tried to find a parts list for my model with no luck.HP Pavilion 500-056 Desktop PCProduct number: H5P75AAR#ABA  

Answer:What cd/dvd fits my model

Hi: Below is the link to the parts list for your PC. The DVD drive with the HP part number can be found under the Drives section. 575781-801DVD - 16X SMD R-Spd nLS JB ECO The replacement part from HP is pricey ($104.83).  You may want to query by the part # on eBay and see what turns up.

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Question: One Size Fits All?

Will a cooler such as: - ZALMAN Ultra Quiet Notebook Cooler Model ZM-NC1000 Black - Laptop Accessories
Fit a 14'1 laptop?

I'd like to confirm before purchasing
Thank you

Answer:One Size Fits All?

well, as you can see for yourself on the page, they propose this cooler as a set with 15.4" wide notebook, so I think we can safely presume that your notebook will fit as well

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What do you need to help me fix this?

I can't even do ctrl-alt-del - Task manger has been disable by your administrator ???

I've seen a lot of threads on this - are there any one recommended to follow?

Answer:Virus BS 2.0 (the BS fits !!)

hi, welcome to TSG.

Download hijack this from the link below.Please do this. Click here:

to download HijackThis. Click scan and save a logfile, then post it here so
we can take a look at it for you. Don't click fix on anything in hijack this
as most of the files are legitimate.

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Hello! I'm saving up $$$ for a laptop, but don't know which bests suits me. It has to have good storage space, and price doesn't matter, but it has to be fast, good for multitasking and great for gaming. Good at multitasking meaning checking emails, using Microsoft Access or Excel, reading articles, and downloading small to large files. Gaming doesn't have to be 100% percent perfect but at least playable with small to no lag. It can have Windows 7 or Windows 8, and I prefer touchscreen but it doesnt have to be. Any suggestions?
Edited: I'm think about getting this
Sent from Mr. Mobile Nations using a Verizon Samsung Galaxy S5

Answer:Best laptop that fits my wants/needs

Depending on what kind of gaming you're looking at, that might be overkill.

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I'm planning on hitchiking across the US this summer. I want to keep a blog while doing so, and possibly sell an article to some newspapers to fund the journey.

Anyway, I don't want to try to keep my laptop intact for the trip, so I'm looking for a PDA or handheld. Here are the features I want:

Wi-Fi (so I can upload to blog and send/check e-mail)
GPS would be nice
full-size portable keyboard (something that folds down, preferably)
MP3 compatability would be nice so I can listen to tunes while walking or camping
USB ports so I can use my jumpdrive to store documents on

Any specific recommendations? Money is an issue, I can't do much over 500$.

Answer:What Handheld fits my needs?

here are a few ive come up with (its hard to find those that meet all ur needs,if there even is one...):

Lists of diferent types:

Specific ones

ummm yeah.......sorry i could find anything more, but thats some tough criteria to meet....hope that helped

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Not sure what the problem is, I though I had cleaned some things out but to no avail, this a coworkers PC is still messing up:

Logfile of HijackThis v1.99.1
Scan saved at 1:51:25 PM, on 2/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\RitzPix E-Z Print & Share\OurPictures.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system3... Read more

Answer:HJT Log - PC giving me fits

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My PC has recently started erratic BSOD crashes after a year of bliss. I installed UBUNTU as second boot option and it seems to work normally. Would rather not just give up on Windows 7 - particularly as this is x64 version and UBUNTU is only x86 version; I also have some windows-only software that has run very well on this system.

So I used msconfig.exe to stop loading some software and services and in doing so returned to crash free desktop with most functionality. However reactivating my APPLE IPod related services caused the BSOD to return (with STOP: 0x000000D1 ... with ) indicating IPOD is somehow at fault here??!

I checked some available hotfixes but was not convinced my case was presented.

had been happy with iTunes/Ipod on this PC over last year so surprised to see change.

I wonder what happened.

Answer:BSOD Apparent related to IPOD Touch and/or related services

Quote: Originally Posted by sut

My PC has recently started erratic BSOD crashes after a year of bliss. I installed UBUNTU as second boot option and it seems to work normally. Would rather not just give up on Windows 7 - particularly as this is x64 version and UBUNTU is only x86 version; I also have some windows-only software that has run very well on this system.

So I used msconfig.exe to stop loading some software and services and in doing so returned to crash free desktop with most functionality. However reactivating my APPLE IPod related services caused the BSOD to return (with STOP: 0x000000D1 ... with ) indicating IPOD is somehow at fault here??!

I checked some available hotfixes but was not convinced my case was presented.

had been happy with iTunes/Ipod on this PC over last year so surprised to see change.

I wonder what happened.

These were virtually identical and all related to tcpip.sys so your Ipod may be somewhat at fault. I would suspect the driver first and would run driver verifier to find if it is in fact the problem.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System... Read more

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Hi, I need to get a new GFX card, as my current one, 3D Prophet 32Mb 4000XT, is playing up. I am not really looking for an 'upgrade'. I just want a replacement for a faulty part, and that the replacement is not a 'downgrade'My manual says my board is 'AGP 2.0 Compliant', and supports 4x(1.5v), 2x(3.3v) and 1x modes. However i have read threads from those who have bought a new card, only to find it will not actually fit into their Mobo, and other threads where it will fit, but not work. Looking on google i can see at least 4 different AGP slot types. When brousing on Dabs web site i can't work out what to look in the spec's, to tell if the card is Ok for use on my PC.Are all 4x AGP cards the same 'slot' type?Will and 8X one fit/work, or not?I have seen this, click here but have no idea if it will fit. if it will fit/work, I am also assuming it will offer at least as good performance as my current card.

Answer:AGP card, How to pick one that fits?

Since your MoBo supports AGP 2 that card should fit. click here

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i got a sony walkman phone that came with a tiny 512mb card, and the "M2 adaptor" stick
soon after i decided to buy a camera
now i went to a store and ask them if the M2 adapter will fit, they said "no you need a memory stick", then i ask them if my M2's a memory stick, they went "no you need another type of memory stick" and points at a package of the same tiny 512mb card i had but instead includes a much smaller looking adapter than my M2 in the package, so then i ask them if getting that will solve everything, and they said, "no you also need to get a memory stick 2 duo quad triple double adapter", afterwards, i thought my mind exploded.

so i was just wondering if i can slap the thing in the photo in the cybershot camera. thanks.

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Sorry for the obvious-sounding question, but I have a dead laptop with a good Core 2 Duo 2.6ghz in it which I would like to re-use.

It's currently slotted in:

Intel(R) I965PM + ICH8M Chipset LGA775 16X PCI-E Platform Mainboard

Will it fit in a normal desktop LGA 775 motherboard?

Answer:LGA 775 mobile cpu fits in normal LGA 775?

The CPU should fit in any desktop board that has a 775 socket.

If possible, check the mfr's specs on the replacement board before reinstalling it to be sure the specific CPU you have is supported. In some cases, an older board may not support the specific CPU or require a BIOS update for the CPU to work properly.

Hope this helps.

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So I just got this rig:

Intel Core 2 QUAD Q6600 Quad Core 2.4GHz 8MB(2x4MB) Socket 775

Gigabyte GA-P35-DQ6 iP35 4DDR2-DIMM 2PCI 5PCIe SATA Socket775 ATX

And my old Scythe Ninja won't fit on the motherboard because that silentpipe technology has a plate right underneath the cpu.

Does anyone know of a great cooler? Preferably no fans if that will work that will fit on this motherboard?

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Pentium(R) Dual-Core CPU E6600 @ 3.06GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3991 Mb
Graphics Card: Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)
Hard Drives: C: 232 GB (138 GB Free); E: 465 GB (330 GB Free); F: 931 GB (583 GB Free);
Motherboard: Hewlett-Packard, 3048h
Antivirus: Microsoft Security Essentials, Enabled and Updated

Hello again:

I don't mean to hog the forum but I have one more issue which has me at wit's end. I recently purchased OneDrive because I need to back up all that music I mention in the thread below among other things. So anyway, when I first started using it, it seemed to function seamlessly... until I noticed that the default setting was to sync to C: - which is inexplicable. I mean, if you are paying for 1TB of cloud storage and your system drive only has 500GB total, well over half of which is full, why would you sync twice that size data to C:? Anyway, no one here is expected answer for Microsoft's quirks but I panicked because I could figure out how to stop the sync and I was fast approaching "critical mass" on C:. So I gave remote access to a tech from Microsoft's OneDrive department and told him to just delete the music cache folder after unticking the sync to C: option (which I had been unable to find). This solved the problem, or so I thought. However, eve... Read more

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I've decided to put this topic of question in this category due to the discussion of the topic and some questions I'm curious about being answered.

Computer Micro Architecture in regards to this topic being of the CPU, is a very complex in the way of Physical design. I'm curious about the software and the CPU Hardware it self being designed as a package. In CPU architecture and\or CPU Design you have at this current stage, Logic Units, Binary arrays (I think), you have DATA Pipe lining, arithmetic Logic Units, Memory Controllers and assembly languages. Thats just for starters.

In regards to the CPU Design I think, an architecture is as the same principal being like a Building architect, the actual make up of the CPU it self. Hence CPU Architecture. I don't understand, many concepts, about CPU architecture, when you buy an Intel or AMD CPU, what are all the added extras you get as to what hardcore techies would look for, such as that list off I think Instruction sets available I think they are for example.

How complex are CPU's for example the most common Intel CPU used in the Desktop as of being this thread. How do CPU's work. I would like someone to explain in basic terms, explain as much as possible with out posting any external Links.

I have always thought of machine code being in Binary, and hexadecimal, and thus being transcended too higher levels of operations, threw various layers, and thus being in Machine Hardware Code would be the likes of, 1's and 0's,... Read more

Answer:Not sure if this Fits under this secotion. CPU design.

I don't really see a question there?

But if you're wondering more how CPU's work and their architectures... you could look into this book: Computer Organization and Design, Fourth Edition: The Hardware/Software Interface (The Morgan Kaufmann Series in Computer Architecture and Design): David A. Patterson, John L. Hennessy: 9780123744937: Books

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I have been reading your forums for sometime and have been able to fix minor problems with your help, so I hope you guys can help me now.

I have a Gateway laptop 3018gz that I purchase three years ago. My extended warranty gave out in August and soon after I started having problems. The latest one is a doozy.

On 9/8, it was working fine. No new installs, except an update to Yahoo Messenger. I turned it off that night before going to bed.

On 9/9, went to turn it on, it gave me a BSOD,and instantly restarted. I was able to stop the restart, but never got the BSOD again. I restarted it and it froze and the screen scrambled. Has been doing this ever since. Sometimes the display won't even come up. I can hear the computer going (I hear the fan and the HD) and I hooked it up to another monitor to see if the screen was going, but it didn't work either. I was able to do a recovery on it, but just as it finished the screen froze again and scrambled.

I initially thought this was some sort of virus or trojan horse, but now I am not so sure.

Please help!!!!!!

Answer:Laptop Giving Me Fits!

Can you give us any info from the BSODs? Are you able to start in safe mode to look at the event viewer?

If you can start in safe mode, you may wish to uninstall Yahoo Messenger for the moment. Look at the add - remove programs area and see if you notice anything out of the ordinary.

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I don't but I find the flashing Pop Ups either side of these pages very annoying and could see that they could cause some people to have fits.I'm being quite serious because this is why the BBC always say that there will be flash from cameras being shown on these shots as some people are subject to epilectic fits if they see flashing lights etc.Some years ago as the older members of this forum will remember there was on outcry against Pop Ups,Popping up here there and everywhere. It seems as though these complaints are now ignored.FE?RegardsNoelsRegards Noels

Answer:Does anyone suffer from blackouts or fits.

Flashing pop ups?? Which flashing pop ups?? Do a search on how to get rid of them, Noels.

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Question: Intel giving fits.

Machine: IBM 8090
P4 3.0GHz HT
1GB PC3200
Windows XP Pro SP3
Intel PRO/1000 MT Desktop Connection (onboard NIC)
Suddenlink Cable for the internet.

When machine is first booted up, everything goes fine. 5-6 hours later, shows as limited or no connectivity, but still shows as connected.
Have already uninstalled the driver and installed the latest from Intel for this card. Same version as I already had,so no gain there.
Everything worked before last Windows Update, but only one I took was a Security Update.
Driving (no joke intended) me up a wall trying to keep connected.

Answer:Intel giving fits.

Go to add remove programs and remove the last security update from Windows and see if it returns to normal, if not post back and we'll try another route.
How old is you IBM/

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Im looking for a cpu cooler for extreme overclocking.but i cant find any that fit in my case.i have a coolermaster HAFF 922

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I have bought a AGP Card off the web and when it fits into the AGP Slot the housing for the monitor cable has to pass through and the casing and be seated inside the tower case. Am i being daft or is there more than 1 type of card?

Answer:AGP Card only fits backwards!!!

Yes - there are 2 types depending upon the speed of the card - and the commensurate voltage. If you have a 4x or 8x the voltage is different and, as a safeguard, the blocking slot is in a different place. Some mobos, and some AGP cards are multi-speed and have no slots but if you cannot fit the card in the right way round, the card is not compatible with your mobo.

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I am so sick of .NET Framework. It has to be unequivocally, unarguably, and indubitably the worst program ever written by Microsoft.

I have been fighting with this mess for three days and I am no farther than when I started.

I cannot load 3.5 because it says I have not loaded 2.0 sp2.

I try to load 2.0 sp2 and it says I haven't loaded 2.0a.

I search for 2.0a and it does not exist. The Microsoft database does not have it anywhere in their search engine.

2.0 just simply won't load at all. I get error 25007. One help site said to rename a directory and then it would work. It didn't work!

Help sites have been no help at all. The Microsoft help pages are no better.One says that I need to load 2.0 SDKd but when it ends it says it cannot load because 2.0 is missing. The link on the page titled "Microsoft .NET Framework 2.0" takes me to a page that is for .NET Framework 4.0!

4.0 says that it needs 3.5 loaded before it will load but it loads anyway.

3.0 won't load because it says it needs the phantom 2.0a.

3.5 won't load at all.

In desperation, I finally ran the program which removes all copies of .NET Framework except 1.0.

1.1 loaded just fine but 1.1 sp1 fails.

Is there ANY place I can find a step-by-step instruction for loading these programs from a RELIABLE source????

HELP!!! :cry

Answer:NET Framework giving me fits

Is this the utility you used for cleanup. It is supposed to able to remove from version 1 to 4.

I would remove .NET using ADD/Remove programs in control panel and then the cleanup tool.

Then install version 2 first skipping version 1.

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Everytime I try to open a folder in Windows 2000 I get an error message that says "Your current security settings prohibit running ActiveX controls on this page. As a result the page might not display correctly" And of course all that shows is an empty folder. I can get to my files by using search, but obviously that is very limiting. Here's how I got where I am. Visited lot sof less than reputable websites. Lots of Hijackers etc. Loaded Microsoft Beta anti spy software. It didn't work very well. I piddled with the settings and got myself in a lot of trouble. I did everything I could think of including uninstalling the software as well as re loading Windows 2000 over the top of the load I was running. I would gladly reformat my hraddrive and start from scratch if I could get to and save my files, but without being able to see in my folders, it would take a thousand years to find and save all the data I want to save. I've done some cursory research and experimentation with ActiveX, but needless to say, I don't have a clue what I'm doing. Any suggestions? I'm waiting for that whiz to come blazing in and save the day. I'll follow your suggestions and report back. Please help.


Answer:Active X giving me fits

Hi Jim.

ActiveX can be a real pain at times. When IE settings are altered, you can find yourself in a world of problems. The following M$ link may be able to help with that.

Try running an online scan with Trend Micro (A/S) here: It uses ActiveX so you may be unable to run it. The AV online scan is the same.

The following "Freeware" program may be able to readjust your settings so that you are able to backup your files & do a reformat.



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hi, i have a question regarding what cheap network card will fit my motheboard, i bought a card (Gigabit Ethernet LAN PCI-E Express Network Card Desktop Controller 10/100/1000M) but it did not work.
i now have ordered the following card (Gigabit Ethernet LAN Low Profile PCI Network Controller Card Module 10/100/1000M) and i am wondering if that will fit!!! the built in modem on mother board stopped working. i know nothing about mother boards at all.
i have included the specs of my pc below and hoping someone can point me in the right direction.

Operating System

Windows 7 Ultimate 32-bit SP1
Computer type: Desktop
Installation Date: 10/03/2016 18:39:10
Serial Number: FJGCP-4DFJD-GJY49-VJBQ7-HYRR2
Windows Security Center
User Account Control (UAC) Enabled
Notify level 0 - Never Notify
Windows Update
AutoUpdate Notify prior to download
Windows Defender
Windows Defender Enabled
Firewall Enabled
Display Name Avast Antivirus
Avast Antivirus
Antivirus Enabled
Virus Signature Database Up to date
Antivirus Disabled
Virus Signature Database Up to date
.NET Frameworks installed
v4.7 Full
v4.7 Client
v3.5 SP1
v3.0 SP2
v2.0 SP2
Internet Explorer
Version 11.0.9600.18837
Version 2.0
Java Runtime Environment
Path C:\Program Files\Java\jre1.8.0_151\bin\java.exe
Version 8.0
Update 151
Build 12
Environment Variables
USERPROFILE C:\Users\graeme
SystemRoot C:\Windows
User Variables
Machine Variables
Power Profile
Active power scheme Balanced
Hiber... Read more

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I recently came across this by accident when I was looking for security software for Linux and I think this is brilliant. What I am talking about is Home Internet Security From OpenDNS which is now part of Cisco. You have the option of three packages here with the first two being completely free. I currently use OpenDNS Home where you have to register but after that it's still completely free.
Moreover please note that this is not an Anti-virus or Anti-malware program. Once configured which is actually quite easy to do this package will block numerous unwanted web content, provide you with built in fraud and phishing protection and thus protecting your identity, and much more.
What's more is that this will work on any system or computing device you use whether it be Windows, Linux, Android, Apple or whatever; handy if you don't want to much around for a while with the terminal in Linux or install any filtering software on Windows.
I seriously recommend checking this utility out.

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i have instlled Realtek ac97.but it is not working.................. how could i fix the sound problem?

Answer:how can i know which Realtek fits on my comp

Is the "soundcard" actually a card? Or is it built into the motherboard?You need to post the make/model of your computer, or the make/model of your motherboard, or the make/model of your sound "card". You won't get any help without it.

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I'm looking to upgarde the optical drive in my Aspire VN7-792G - anyone know the part number of a Blueray drive that fits? 

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more like a silacone type ?

Answer:Has anyone found a case that fits the Blu Win Hd ?

Try a Blu Phone case for Android on eBay. Use to compare specs of the Android and WP device to see which Android phone is the identical clone and then order a case for it on eBay.

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Ok Here is what I have setup.

In my home I have 3 desktops, 2 laptops, and a NAS Server.

Everything is setup in my home without any issues.

The OS on each system is:

2 Laptops - XP
3 Desktops - XP
NAS Server - Linux

I have the two laptops and 1 of the desktops (my htpc) on 108 Belkin Pre-N Network.
A Single desktop with a Belkin 54g card.
The last desktop runs my web, ftp mail, dns server. It is hardwired to a Dlink gamer lounge Gigabit wired Router.
the NAS Linux Server (Unraid) is attached via Gigabit Adapter to the D-Link router above.

The NAS Server is about 2 Terabytes and has ALL of its drives mapped on each and every XP Machine.

So all machines have complete access to the NAS Server.

While inside my LAN I use mostly Remote Desktop because it seems to be the fastest to use. I may be wrong or have my settings wrong on the others, but these are my results.

Ok Here is where I am having issues:

When I am on the road or away from my LAN, I use a Verizon Broadband Card. Usually I get the EDGE network, so things are pretty fast.

I am currently using LogMeIn for my access to each home machine. I think it is pretty good, Very reliable, but somewhat slow. I am using the FREE versions as I don't need remote printing, or file transfer.

I tried to use UltraVNC and could not get the machines at home to respond reliably in the sense that I could not always connect to them etc.

What I am looking for is the following:

I want the same experience on the road that... Read more

Answer:VPN, VNC, Logmein, GoToMyPc ?? Which fits my needs?

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Machine specs:

CPU: AMD 64x2 3800+, Fatal1ty motherboard, A-Data 512 mb DDR, nVidia GF 6800GS 256mb, WinXP SP2

Latest BIOS, firmware, drivers etc.

Have it configured to complete memory dump. Ran it through ms debug tools and got the below from it, which I dont have a smoldering clue as to what it means:

Microsoft (R) Windows Debugger Version 6.6.0007.5
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\WINDOWS\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is:
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.070227-2254
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Tue Apr 24 12:55:26.875 2007 (GMT+2)
System Uptime: 0 days 4:53:39.583
Loading Kernel Symbols
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffd500c). Type ".hh dbgerr001" for details
Loading unloaded module list
* *
* Bugcheck Analysis ... Read more

Answer:Computer throwing fits

Ok.... dont know why. What problem are you having?

Spjong said:

Machine specs:
Have it configured to complete memory dump. Ran it through ms debug tools and got the below from it, which I dont have a smoldering clue as to what it means:Click to expand...


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I recently did a destructive recovery system restore.... OK, no problems getting everything back up to working order, re-installed chrome, my VGA driver, etc...

But my damn wireless network adapter just won't stay connected when I try to download something. Literally, anything makes this thing lose connection other than just surfing the web. Loading videos and downloading are the culprits. This is what the networking utility looks like before I d/l. It'll usually go for about 5 seconds, then turns to this. I downloaded the most recent driver from Dynex, still no luck. Unplugging it from its little stand, waiting 3 seconds and then plugging it back in makes it work again, but the second I go to download anything again it switches back to that other disconnected mode. Restarting the comp will also do the same.


Answer:DX-EBUSB giving me fits

with all your hardware and software efforts did you reset your browser options and open your cookies and include all your plug-ins for your browser of choice?

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Hi,Perhaps Im just being picky but I want an A4 paper tray to hold my A4 paper neatly.All of the ones Ive seen are a bit wider than A4 which makes my "stack" of paper move around and look untidy.Are there any trays available which are a "tight fit" around a sheet of A4 paper?Jordan

Answer:Where can I get an A4 paper tray that fits A4!

Unlikely, most A4 paper trays are also sized to fit foolscap paper & C4 envelopes, so are going to be in the region of 229 x 324mm, A4 is 210 x 297mm. Not saying it's impossible, but it's going to be trial and error at your local stationers I think.

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I recently came across this by accident when I was looking for security software for Linux and I think this is brilliant. What I am talking about is Home Internet Security From OpenDNS which is now part of Cisco. You have the option of three packages here with the first two being completely free. I currently use OpenDNS Home where you have to register but after that it's still completely free.
Moreover please note that this is not an Anti-virus or Anti-malware program. Once configured which is actually quite easy to do this package will block numerous unwanted web content, provide you with built in fraud and phishing protection and thus protecting your identity, and much more.
What's more is that this will work on any system or computing device you use whether it be Windows, Linux, Android, Apple or whatever; handy if you don't want to much around for a while with the terminal in Linux or install any filtering software on Windows.
I seriously recommend checking this utility out.

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I ran SIW and got this?

Property Value
Memory Summary
Maximum Memory Module Size 128 MBytes
Maximum Capacity 384 MBytes
Memory Slots 3
Name Physical Memory Array

Device Locator ROW-0
Capacity 256 MBytes
Memory Type SDRAM
Bank Label RAS 11 4
Form Factor DIMM

Warning! Accuracy of DMI data cannot be guaranteed

I have already bought 512MB Ram, which unfortunately doesn't fit! OUCH
This is the one I bought!!

Samsung 512MB PC133 SDRAM DIMM PC Memory SD RAM 512 MB

The Plug in part has 2 gaps in it. My current memory only has 1 gap. So the new upgrade won't fir the slot.

So I need to know am I looking for this


or this

2GB DDR PC2100 266 266Mhz RAM GB 2 GB Go G nt 1GB

as both look like they would fit going by appearance?

Please Help!!

Answer:Which memory upgrade fits my PC?

might be easier to give you the type that you need by posting which motherboard you have , or what model computer you have .. or even what type processor.

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I have run the XP cleaning procedure with combofix, spybot, AVG and MG tools as suggeste by this great site, but I still have a nasty Awola bug on my computer. I will try to attach the logs, but AVG stated that it did not create one.

Please help, and thanks in advance!

Answer:awola still giving me fits

Welcome to Major Geeks!

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below old versions of software:
Spybot - Search & Destroy 1.3 <-- this has not been used for more than 2 years.
Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME

Then install the proper version of Spybot as given in the READ ME. MAKE SURE to uncheck the option for using Teatimer.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKCU\..\Run: [Microsft Windows Adapter 5.1.3013] C:\Documents and Settings\Home\Application Data\zpbfwsb.exe
O4 - HKLM\..\Policies\Explorer\Run: [ngm] C:\WINDOWS\System32\ngm.exe
O4 - HKCU\..\Policies\Explorer\Run: [nhhp] C:\WINDOWS\System32\nhhp.exe
O15 - Trusted Zone:
O16 - DPF: NDWCab -
O20 - Winlogon Notify: khfdbxx - khfdbxx.dll (file missing)
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINDOWS\SYSTEM32\PLSRemote.exe (file missing)

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is ... Read more

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Hi guys do you know if you can put any of the i7 intel chips onto a asus m3a78-emh motherboard?

I have a quadcore phenom 9850 on a asus m3a78-emh motherboard and was wondering if I can just buy the i7 and swap out the amd phenom out of there?


Answer:I7 fits on asus m3a78-emh?

No, AMD uses different socket then Intel all-together. You can't switch them out. You have to have a motherboard that supports the i7 socket (1136 or 1156 depending on which i7 you were thinking of) to use it.

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I have an FSP350 power supply and it has a HUGE fan. Unfortunately, my stupid case has the screws all weird on the back of it so when screwing in the power supply it has to be placed upside down. When upside down the fan faces the top of the case. This defeats the purpose of the big fan and probably causes unnecessary heat buildup.
What should I do?


Answer:PSU Fits Wrong: Need Recommendations

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I'm a bit of a novice in this field - I've just started to copy (sorry, make back-ups) of CDs using my brother's CDRW, which is built in to his hard drive.
I was wondering if I could download tunes on my own PC and transfer them to his, to burn onto CDs?

Assuming we both have the same music software, such as Napster, I need to know how big the music files are on average. I imagine they're pretty big (i.e. several Mb) - but can they be compressed using Winzip (or whatever) and then put onto a floppy or mailed as an attachment? I know Hotmail has only a 1000Kb maximum size for attachments. I also have a Yahoo e-mail, but don't know the max size for this.

If this is possible, would the CDRW program be able to read the tunes the same as it does when copied from another CD, or will the files have to be converted and if so what program should I use? And where would I get it?
I can't think of the make of the CDRW right now, or the specific program used - I'll get back to you on that - but is this hypothetically possible?

The main problem is that I can't spend hours on my brother's PC downloading tracks, but I could certainly do this on my own PC.

Thanks in advance,

Answer:If the track fits, burn it...

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