Computer Support Forum

Can not get Outook 2010 to work with hyperlinks

Question: Can not get Outook 2010 to work with hyperlinks

Hi There people When trying to click on the hyperlink on an email in Outlook 2010 and I am getting this message "This operation has been cancelled due to restrictions in effect on this computer Please contact your system administrator" Just an afterthought I am running Windows 7 x64 Intel Quad 2.5ghz 2tb HDD 8 gb memory Office 2010 I am the sytstem admistrator as I built the machine ! ! ! ! ! ! Regards Tony

Relevance 100%
Preferred Solution: Can not get Outook 2010 to work with hyperlinks

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Can not get Outook 2010 to work with hyperlinks

1 more replies
Relevance 84.97%

When I get an email and there is a link like etc etc I click on it and I am given a load of garbage about contacting the Administrator, I am the administrator I built the machine.

I have been onto various sites and Forums so I am new here so I thought that I would start the thread.

specification are
Windows 7
Office 2010
2tb HDD

Answer:Can not get Outook 2010 to work with hyperlinks

Save this page to your HD using SAVE AS and create a file name with the extension HTML.

Now go to the folder where you placed it and double click on the file name.

Does it open in your browser?

3 more replies
Relevance 77.9%

I have two problems with Outlook. I don't connect when I click on a hyperlink in an e-mail. And no pictures are displayed.

Answer:Outook 2003 Hyperlinks Fail

If hyperlinks are not working in Outlook or other Office applications:

Start the Internet Explorer
Select Tools / Internet Options
Click on Programs tab
Make sure that Internet Explorer should check to see whether it is the default browser is enabled
Click Reset Web Settings.

Click Start / Run / regsvr32 urlmon.dll

If that single change does not resolve the problem, repeat the process by running the following additional entries:
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll (Windows XP and Windows 2000 only)

1 more replies
Relevance 70.11%

Afternoon to you all.I am using Outlook 2010. If I click a link contained in an e-mail I get the following message "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator" I am useing a personal laptop, Win7 and I am logged on as administrator. Any ideas anyone?ThanksBill

Answer:Help using Outook 2010

If it is only that one Email, I would guess Outlook classes it as a security risk/virus/trogan and will not allow it.You could check the security settings (may be set too high)or if it is an attachment, you may have to save it first, before trying to open it.Terry

6 more replies
Relevance 69.29%

Here we go again - another problem with Outlook, but this time I think it is Yahoo UK (please note UK):

I have had 1 email acct with gmail and 2 email accts with Yahoo UK. They have worked fine until a few days ago. When I try send/receive one Yahoo account came up with error 0x800CCC92. I finally removed it and when I tried putting it in as new, the test message would not work. After repeated attempts, I now can send for some reason, but for receiving I get:

Log onto incoming mail server (POP3): Your email server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR (AUTH) Incorrect username or password.

I can access my email on the web for that account with no problem. All of the settings are exactly the same as the Yahoo account that works and I still cannot get the incoming to work on this one.

Any ideas?

Answer:Outook 2010 ERR (AUTH)

2 days after this post, Yahoo sent & received with no problems and I did nothing to make that happen. All was fine until today - it is happening again!

1 more replies
Relevance 68.88%

I am operating on Windows 7 OS and am having difficulty with Outlook for Office 2010. It always asks for a password each time I sign on and when I open an email. For some reason it doesn't store my password.

Answer:Outook 2010 always requires password

That problem is by no means unique to Outlook 2010, it happens also on Outlook 2007 and on the version before that, and neither is it unique to Windows 7.

Try putting your POP3 server name and password into the "Credential Manager" in Control Panel. For good measure I entered my email credentials twice -- in "Windows Credentials" and in "Generic Credentials". I hardly see that pesky password prompt since doing that.

1 more replies
Relevance 67.24%

I know there have been some posts going back over a year, but none of them fully solve this issue. For years, the best way to sync Outlook 2010(without corporate exchange server) to the windows phone has been to use the Google Calendar connector to get to their cloud and then onto the Windows phone. This had the advantage of doing two-way synchronization and working with the default calendar in Outlook (the existing .PST file).
Google fully discontinued this service on August 1. Microsoft does not have as simple a solution. The two options I've seen for cloud syncing are to use the Microsoft Hotmail Connector and to use Google App Sync. The Hotmail Connector does not work with the default Outlook profile which means than when an invitation is received from any email account other than hotmail/ it saves to the default calendar, and you then have to copy it to the hotmail calendar in order to sync. The Google App Sync requires a whole different profile with a migration which is an equally big headache or possibly greater. So, neither of these options work without making a lot of manual intervention.
I've been using a local sync program called CompanionLink to sync contacts, notes and tasks. It can sync the calendar but has a couple of disadvantages. 1) you need to manually sync calendar which is not good if constantly on the go and always want to have your appointments. 2) CompanionLink does not feed appointments into the native calendar so it won't appear on the loc... Read more

Answer:How to sync Outook 2010 (non-corporate) with Windows phone?

Frankly the best solution is to sign up for MS Office 365. The cheapest plan (Exchange Online) is $4 per month per user, so for $48/year, you'll get seamless sync of contacts, calendar, tasks, and if you choose, email and more, across Outlook and Windows Phone.
Not free, but works much better than Google's App Sync, the Hotmail Connector, and any of the local sync solutions, and it'll work great with any other devices you add in to sync with (since everything supports EAS).

9 more replies
Relevance 62.73%

Any weblinks that are dislayed an e-mail I receved does not work. As soon as I click on them outlook Express freeze and the only way to continue work is to press ctrl-alt-del and close express.

Answer:Outook Express web links do not work

Read THIS.

1 more replies
Relevance 57.81%

I am creating a web page from an Excel spreadsheet.I have a hyperlink attached to an image.How can I add _target="blank" to the URL ?

Answer:hyperlinks in Excel 2010

I'm not 100% sure what you are trying to do, but I'll toss these 2 suggestions...1 - If you click and hold on a cell that contains a hyperlink you can edit it.2 - You can use the concatenation operator & to combine strings.=A1 & "_target="blank""You'll have to play with the quotes. I don't have Excel available to me right now so I can give you the exact formula.Click Here Before Posting Data or VBA Code ---> How To Post Data or Code.

3 more replies
Relevance 56.99%

I am currently experiencing an issue with hyperlinks in emails from outlook 2010. I believe the issue is with IE since the problem does not occur when I use Chrome Browser as my default. When I click a hyperlink in an Email outlook or IE adds a "/f" to the end of the URL. It only happens from Outlook -- Does not occur from MS Word and also only happens with IE. When I set Chrome as default browser it worked fine. Could someone please explain and assist. Thanks. Tim

More replies
Relevance 56.99%

We recently updated some office computers from XP to Windows 7.  Office 2010 was reinstalled and everything works fine, except that hyperlinks in Outlook won't go to the browser.  When I click on a hyperlink, I get " This operation has been canceled due to restrictions in effect on this computer.  Please contact your system administrator."  I'm the one with administrator rights.  I know I've overlooked something in the setup somewhere but can't figure it out.  This is only an issue in Outlook.
Any help or advice is appreciated.
I'm sorry, it's Office 2007, not that there's much difference.

Answer:Outlook 2010-error with hyperlinks

The last time I dealt with this problem it was because Google Chrome had become installed, and was set to the default web browser, which alters the registry keys that Microsoft Office uses to determine what to do when you click a hyperlink in Outlook - I don't know if it's a bug, but if Outlook doesn't see Internet Explorer in these locations, it refuses to open the hyperlink.
You could try to set Internet Explorer to your default browser again (even if you didn't know it wasn't) - but that doesn't always work - you may need to uninstall the alternate web browser, and then go into the registry to manually fix the keys. 
You can use the steps at this site to fix the registry entries - obviously when working with the registry you may want to may a restore point prior to starting, and of course backup the registry before making changes.

4 more replies
Relevance 56.99%

I am not sure if this is an Outlook problem or Google Maps problem.

Currently I am trying to add a hyperlink to my email signature for google maps. I have the direct link from google maps, but it seems everytime I enter it into Outlook it strips the link and brings me to the google maps homepage.

Any ideas?

Answer:Microsoft Outlook 2010 and Hyperlinks

are you copying the link from the address bar or the 'link' icon near the upper right corner?

Google*Maps — Support —

3 more replies
Relevance 56.99%

I have Win7 64 bit and IE9 and Firefox loaded. When I click on a hyperlink within a trusted e-mail it says "This operation has been cancelled due to restrictions on this computer. Please contact your system administrator." I am the administrator but cannot get this to work. This has happened since I updated my IE a few months ago. I have tried the usual fixes but not registry key fixes as I try to leave them alone. Is that the only solution or is there something else out there? Should I remove IE9 and start over? Any help would be appreciated! Thanks

Answer:Hyperlinks not working in outlook 2010

Please download and run this fix from Microsoft.
You receive an error message when you click a hyperlink in Outlook

2 more replies
Relevance 56.99%

I have scoured the Internet, tried a variety of things, but none have fixed an inability to open a hyperlink in Outlook 2010. I believe this started when I uninstalled Firefox and Adobe Acrobat Reader temporarily.

Upon clicking on a hyperlink in an e-mail in Outlook 2010, I get this error message.

"This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator".

Uninstalling, reinstalling, and changing default browsers (IE, Edge, Chrome, Firefox) does nothing. I am at wits end. ANY suggestions would be very welcome.

Notes: Opening hyperlinks from works fine. Outlook 2010 as in Office 2010 does not work.

Thank you.


More replies
Relevance 56.58%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) D CPU 2.66GHz, Intel64 Family 15 Model 4 Stepping 7
Processor Count: 2
RAM: 1534 Mb
Graphics Card: NVIDIA GeForce 6200SE TurboCache(TM), 64 Mb
Hard Drives: C: Total - 152524 MB, Free - 82189 MB; J: Total - 99 MB, Free - 61 MB; K: Total - 476937 MB, Free - 49852 MB;
Antivirus: Microsoft Security Essentials, Updated and Enabled

Had been working fine but now hyperlinks and thumbnails etc in emails won't open in Outlook.
There is a change of colour when I click but that's it. Repeated clicking is no help.
Right clicking only provides menu choice of copy not open etc
No new programs or add-ons added for at least 3 weeks - this just happened yesterday
Can find no obvious conflicts. Have rebooted x 4 times to no effect.
Have searched on net to find solution but nothing that I found has helped
Hyper links outside of Outlook work fine and Outlook otherwise works fine too, but I get a lot of mail with hyperlinks and thumbnails and it has cut me off from all of them
Grateful for any advice

Answer:Solved: Outlook 2010 - won't open hyperlinks

6 more replies
Relevance 56.58%

I have recently purchased Word 2010. My computer has Windows 7, and I use Ie8. However, when I attempt to open a hyperlink in Word/Excel etc, by using Ctrl+Click, i receive the error message:

this operation has been cancelled due to restrictions in effect on the computer, please contact your system administrator.

On the 3 other user profiles on the computer, there is no such problem with ie8, and when i changed to google chrome, the problem went away, but I wish to continue using ie8, and want to resolve this problem.


Answer:Unable to follow hyperlinks, office 2010, ie8

Let?s make sure that IE8 is set as Default Programs browsing, within the Control Panel? If not, please follow the steps below in order to do so.
?Click the Start Pearl, and select Control Panel
?Within Control Panel, click Programs
?Underneath Default Programs, select Set your default programs
?In the Programs list, highlight Internet Explorer and click Set this program as default
?Click OK
This should set Internet Explorer to open as the default for opening hyperlinks. Please let us know if this does not resolve your issue or if you have any other questions.

good luck


IE Outreach Team

7 more replies
Relevance 56.58%

I receive a number of e-mails in Outlook 2010 in which the hyperlink to a Web site does not work. The link shows correctly, and when I mouse over it it shows the URL. However, when I click on the link nothing happens. Other e-mails I get seem to work fine. Any ideas on why some links don't work?

Answer:Outlook 2010 E-mail Hyperlinks Not Working

you may have to double click them or even hold control+ click sometimes. if you mouse-over it should tell you what to do to visit the site. If not

9 more replies
Relevance 55.76%

Hi everyone, first time long time. I am at a bit of an impasse with my spreadsheet. I've been looking everywhere and the best i can find for a solution to my problem browsing around is something like the following -


Unfortunately for me, i think it's only copying the text from the cell and not the file path also as i get a "cannot open specified file" error.

I was hoping there was some wisdom that would be able to assist in a work around for this

Answer:Excel 2010 using vlookup to retrieve hyperlinks to files


link location is

whats actually in that lookup -

working for me in an example here

perhaps attach an example with only dummy information as this is a public forum

1 more replies
Relevance 55.35%

Hi, thanks in advance for your time. In the last few days, I have not been able to open links in Outlook 2010 when Chrome is my default browser. When I switch to IE to be my default browser, the links open just fine. But when Chrome is my default browser, I can see the links, I can "mouse over" them and see the URL displayed (with the "click to follow link" message appearing), but I can't follow the links. Even when I hit CRTL and click at the same time, I can't follow the links.

This operation was working fine recently. I have not changed Chrome at all, and I've been using it as my default browser for years. However, I have allowed Windows Update to install its recommended updates. That said, the last update that was installed was done on December 13, 2013, and my links were opening just fine after that date.

Thanks again for your help!

Answer:Outlook 2010 won't open hyperlinks in Chrome (Win 7 Home Premium, 64)

Hi, Welcome to Seven forums.

Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
Locate, and then click the following registry subkey:
Make sure that the value of the String (Default) is "htmlfile". If it's not "htmlfile", right-click (Default), click Modify, input htmlfile in the Value data box, and then click OK.

Exit Registry Editor.
And then check.

6 more replies
Relevance 55.35%

I have a series of folders and subfolders with a lot of different presentations that are all hyperlinked to one main navigational powerpoint. All the links work fine on my computer, but if I move them to a different location on the network, the links still point to the original location. How can I move the files without breaking the links?

Answer:Automatically update hyperlinks in PPT 2010 when changing file path

Does anybody read this stuff?

5 more replies
Relevance 55.35%

a few weeks ago I reported that I couldn't open any hyperlinks in Outlook 2010 and some kind soul directed me in the way of Fixit 50388 which sorted it out. Or so I thought. A week later the problem was back and was fixed again and so on only now its twice a week ...and I'm getting tired of Mr Fixit.
Anyone got any idea why this is happening?
Even better got any idea how to stop it permanently?
To add a bit of confusion, once fixed, Outlook opens the hyperlinks in IE which I never use, and the system is set up for Firefox to be the default browser for everything. I can't find where to change the default for opening hyperlinks. It's a big problem for me because I use Lastpass to log into everything, and it's all set up for FF. If Outlook opens everything in IE then Lastpass is useless, or sometimes worse - it works so fast it sometimes has tried to log onto a site 3 times before I realise and pull its plug - by them I am shut out all together and have to resubscribe! Also most of my password sare ultrasecure gobbledygook which is fine for LP to remember, but if I have to input them by hand it takes ages and leads to mistakes.
Oh joy! I know I could transfer all the passwords over to IE also, (this is supposed to be automatic but doesn't work for me) but would be hideously tedious and open to a legion mistakes.)
So help please!

Answer:Outlook 2010 - won't open hyperlinks- recurring problem after Fixit

16 more replies
Relevance 55.35%

To start off with, when I initially upgraded to W10 everything in Outlook worked perfectly fine. I could both open hyperlinks to Firefox (my default) and get instant search results as I typed. However, about 3 days ago I went to search and I got the notification: "Instant Search is not available when you have administrator permissions. please log out and login without administrator permissions." I had previously updated to insider build 10525 with no issues for several days prior to the notification, so this problem was out of left field with nothing changed to prompt the issue (as far as I can tell).

Through trial and error I discovered that opening Outlook from a shortcut anywhere other than the start menu would open it as an administrator even if that was unchecked in the compatibility tab of the properties menu. Only by opening it directly from the .exe in the explorer or from the start menu would it open not as an administrator. Doing this brought back the instant search functionality. However, running explicitly not as the administrator caused hyperlinks to stop working. I must right-click and "run as administrator" for that functionality.

Basically, if I run Outlook as an administrator I can open hyperlinks to my web browser, but the instant search is non-functional. If I make sure to not run as administrator, the instant search works perfectly but hyperlinks are broken again.

More replies
Relevance 54.94%

RESOLVED: See second post, here.

Original Post:
I have looked around a little, but haven't seen anything specifically about this particular problem.

Windows 7 Enterprise x64
Office 2010
All latest MSUpdates, etc
This problem just started happening to me this afternoon.

Normally, when I open an e-mail that has a URL in it, Outlook displays that URL to me as a hyperlink. However, now they are just displaying as text, and to use them, I have to copy and paste into browser.

This is not an issue with hyperlinks not functioning properly. No error messages, nothing. The URLs simply aren't hyperlinks.
To be clear, the e-mails in question definitely have URLs that Outlook on another computer (at home) is still indeed displaying as hyperlinks....same e-mail....hyperlinks at home, but no longer here on my work computer.

I have not tried it yet on a different work computer (next step), but I did try it with a different 'profile' in Outlook, and got the same behavior (or lack of behavior).
It's not happening to all e-mails in all e-mail accounts. I have a bunch of e-mail accounts that I access through Outlook, and this problem is only happening to certain ones.

Example: I have at least 3 e-mail accounts on a single domain. This problem is happening to the e-mails in the inbox (and/or any other folder within that account) of two of these accounts, but not the other one.
Also, I notice that the e-mail messages this is happening to are all 'plain text'. Howev... Read more

Answer:Outlook 2010 - URLs no longer display as hyperlinks when reading mail

I figured it out.....and was something I did.

Editor Options
AutoCorrect Options
AutoFormat tab
Internet and network paths with hyperlinks
For some reason, I was going through and turning off all kinds of autocorrect stuff (cause I hate that stuff), and didn't realize that this particular setting governed how e-mail gets displayed.

I thought since it was in the section called 'Editor Options' within the section called 'Compose messages', it was only relevant to what happens while composing new e-mails.

At any rate, I got it taken care of. :-)

2 more replies
Relevance 52.48%
Relevance 52.48%

Hyperlink-clicking no longer opens a browser using Outlook Express or Incredimail, and using FireFox, IE6, or MyIE2 as default browser. I've checked file associations, made each the default browser in turn, and so far still no go. Any other suggestions? (Win/2k)

Unca' Kev

Answer:Hyperlinks don't work

Welcome to Tech Support Guy Forums​
Something from these should fix it.

177054 - Internet shortcuts in Outlook Express do not start Web browser


281679 - You cannot open a new Internet Explorer window;en-us;Q281679&sd=tech

Also some Pop-up stoppers might interfere. Usually pressing CTRL and clicking the link makes it work. Or Yahoo Companion. Uninstalling it solves the problem.


Edit....since you cannot get a link to open a window, clicking on these might be a problem. You could probably just right click and choose copy shortcut and then paste it into your existing window. Or manually type it in.

1 more replies
Relevance 52.48%

Using Microsoft IE: I can't "link" within web sites. I can connect to a web site and view certain elements of it, but when I click on a link, the "link box" will come up, ( it has "about:blank-Microsoft Internet Explorer" at the top of the new window) but nothing will appear in it and the "hour glass" symbol will appear and not go away until I close the "link box." The result is that I cannot complete transactions on most web sites. I am using Windows Me.
The following does not correct the problem:
Go to Start / Run
Then enter regsvr32 urlmon.dll
Click Ok when finished
If that single change does not resolve the problem, repeat the process by running the following additional entries:
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 Browseui.dll
Any help to solve this problem will be much appreciated. Thanks

Answer:hyperlinks don't work in IE

Here is a more complete list...

A) Start with the easiest and see if it works:
IE->Tools->Internet Options->Programs Tab.
Click Reset web settings button.

B) Temporarily disable anti-virus/firewall/popup blockers and toolbars. Including Yahoo! Companion, if you have that. Also Ad Watch from Ad Aware. If that solves the problem, isolate which program is causing it and change settings within that program.

C) One or more of the following DLLs might be improperly registered.

1. Quit all programs that are running.
2. Click Start, and then click Run.
3. Type regsvr32 urlmon.dll and then click OK.
4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.

5. Repeat, substituting each of these additional DLLs:
Shell32.dll (Windows XP and Windows 2000 only)

D) If that doesn't work:
For Windows version (Win 98/ME/2000/XP) - Download iefix:

It is a general purpose repair utility for Internet Explorer which repairs Internet Explorer by registering it's core DLL files. Additionally if it detects Windows 2000/XP as the Operating System, it runs SFC to restore missing or corrupt Windows system files. Read about it here before using:

Requires Microsoft VB6 runtimes for Windows 98/ME systems, download here: Read more

1 more replies
Relevance 52.48%

some time ago links sent to me in programs such as MSN and Mozilla Thunderbird stopped working - clicking on them does nothing. I can highlight them and right click "copy link location", then paste them into my browsers address bar and get to them but that's the slow way - any ideas on how to fix this?
PS: links in forums such as this and other links work fine just MSN and Thunderbird so far

Answer:not all hyperlinks work

Try un-installing the applications and rebooting and then re-installing them and reboot again then try them.

4 more replies
Relevance 52.48%

When I click on a hyperlink in an email like the one in the attached (highlighted in red)

I get the warning as per the attached.

I am not aware of changing anything in the registry although Reghunter might have done this without my knowledge. Can you help ?

Answer:hyperlinks don't work

Try using the one for URL in this tutorial.
Default File Type Associations - Restore

4 more replies
Relevance 52.48%

can anybody tell me how does hyperlinks work on emails as i am having problems working it out

Answer:hyperlinks don`t work

Type or copy and paste your web address or e-mail address you wish to send, that all you need to do.

3 more replies
Relevance 52.48%

Hyperlinks quit working 3 days ago. OS is Windows 7. I've verified that IE is my default browser. Any ideas?

Answer:why don't hyperlinks work

If you have made no significant changes to your pc in way of software a simple system restore prior to the problem should fix it:Type System Restore into the start menu search box, when the system restore option shows, click. Select the date you want (you may need to check the box that says "Show more restore points), select next and follow the prompts until you pc is rebooted.Documents, photos, media files etc aren't affected by performing a system restore.

4 more replies
Relevance 52.48%

I made a site using Publisher 2007 on my old laptop with IE7 and WinXP. Now I
have a new laptop with the latest IE and Vista, and now some (not all)
hyperlinks do not register as such when you mouse over, and there's nothing
to click...
I know some other users of this web site have also failed to access the
hyperlinks but I'm not sure what IE or OS they are using.
Any suggestions where the problem is coming from?

Answer:Hyperlinks don't work

Can you provide a link to the site?
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
Windows help -
My thoughts
"helenp" <[email protected]_donotspam_> wrote in message
news:[email protected]
>I made a site using Publisher 2007 on my old laptop with IE7 and WinXP. Now
> have a new laptop with the latest IE and Vista, and now some (not all)
> hyperlinks do not register as such when you mouse over, and there's
> nothing
> to click...
> I know some other users of this web site have also failed to access the
> hyperlinks but I'm not sure what IE or OS they are using.
> Any suggestions where the problem is coming from?

6 more replies
Relevance 52.48%

Hi, whenever I click on a hyperlink in an e-mail or any other document I get a message which says:"This operation has been cancelled due to restrictions on this computer. Please contact your sustem administrator."I am the only person who uses the computer and have all the admin rights. This has only happened in the last couple of days and for no apparent reason. I haven't installed anything to cause this to happen. I have done a system restore but this hasn't done anything. Anyone got any ideas?I am running Vista Ultimate on a Quad core 2.66GHz pc.

Answer:hyperlinks don't work

click hereclick here;EN-US;q177054click here

2 more replies
Relevance 52.48%

Running Windows XP, clicking on hyperlinks - on this and other sites, produces no response at all. This my sister's machine so I am not sure how long this has been happening or what recent changes have been made. Is it worth trying a restore point?

Answer:Hyperlinks do not work

Copy and paste this:http: // the address bar, remove the space and click GO.

10 more replies
Relevance 52.48%

All of hyperlinks on Outlook Express 6 do NOT work, when click the site, i.e. Tech Guy forum even though 'connecting' at the top of the screen and never comes up the web-site.

How to fix the problem?

Thanks for your help in advance.

More replies
Relevance 52.07%

Recently I've noticed that hyperlinks or clickable buttons in received emails no longer work. I've searched through OE tools to see if there's an appropriate setting to switch it back on but to no avail. Any one know how to fix this? I use Firefox and OE

Answer:Email hyperlinks don't work

I've just noticed this too, I wonder if it was a recent Firefox update caused it? It's happening on web pages too. Haven't found a solution yet

3 more replies
Relevance 52.07%

Good Afternoon,
Last night for some reason my mail client wont let me use hyperlinks to go places. It is very annoying and I know there is a fix for this but for the life of me I cannot remember.
My mail client is outlook express 6
Any help will be mucho appreciated.

Answer:Hyperlinks wont work

Thank you.
The problem is solved. It was an upset settings because I had tried firefox and of course the settings changed when I reverted to IE. Here is the link to the fix if it happens to anyone on the forum.;en-us;257464

1 more replies
Relevance 52.07%

I recently deleted google chrome and found that I cant link to web hyperlinks from MS outlook. i use this for m buisness and need help, I think I was here before with help from a friend, please help!!!!

Answer:Hyperlinks, redirect does not work

cannot use hyperlinks from MS Outlook ---- error message this operation has been cancled due to restrictions in effect on cpu.

4 more replies
Relevance 52.07%

I know that this issue has been around a long time. And, I just want to be sure it hasn't been resolved or have a workaround.

Using Word 2011 for Mac, when I insert a hyperlink to a pdf page on the web, for example:

it opens from the Word doc as HTML code gibberish. But, if I put the cursor in the URL field and click Enter, it reverts to the actual pdf.

I want to create a pdf doc from the Word doc. But, when I do so, none of the links work. So, I have to use a third-party app to individually re-enter each hyperlink.

I've read that I can open the Word doc in Pages, and the links will work. But, when I do that, I have some text style and formatting issues.

I can't use the TSG SysInfo because it is for Windows. I'm on an iMac running Lion.

More replies
Relevance 52.07%

I'm using Win2K with OE 6.0. Got all the recent updates and when I did, hyperlinks could no longer be opened in my email.

I tried uninstalling, running adaware, checking for viruses, etc. I tried running regsvr32 urlmon.dll and it came up as succeeded, but it didn't fix it.

I even tried running sfc, but nothing happened. Didn't even get the sfc window.


Answer:Solved: Hyperlinks won't work in OE 6.0

6 more replies
Relevance 52.07%

hi people,happy new year,problem,when trying to open a hyperlink in an email it doesnt work,had this problem for 3 days,cant think of anything ive done other than uninstalling mozilla firefox,ideas please

Answer:hyperlinks dont work

Try ensuring that IE is your default browser; toolsinternet optionsprogramsand tick "IS should check to see it is default browser"

5 more replies
Relevance 52.07%

Hello all. I'm a newbie member to the site. I've looked at other posts to solve my problem...especially:

I am using Windows XP SP2 and Outlook 2000 (not Outlook Express). When I click on a link in an e-mail, it lauches IE fine, but if it is a hyperlink, it does nothing.

I've checked all the dll files and get the following error when entering the regsvr32 Mshtml.dll file: "dllregisterserver entry point was not found. The file cannot be registered."

I have reinstalled IE and have done all of the other fixes in the above link, including checking the folder types for their settings and they were okay.

Any ideas? Thx!

Answer:Hyperlinks will not work in Outlook

16 more replies
Relevance 52.07%

I use Win XP/Home SP 2, on a computer with a 900 Mhz Celeron processor and 250 MB of RAM. I have Publisher 2002 installed on the computer.

Publsiher has a feature called "Insert hyperlink." When I use this feature, the URL in the Publisher file turns blue and is underlined, as you would expect. However the link doesn't work. That is, if you hover the mouse over the link, the cursor doesn't change to the "pointing finger," and the link does not activate whether you use "click" or "CTRL+click."

I searched this forum, but found no posts that talk about this topic. I also searched the Microsoft online help files. There was a discussion about broken links when the Publisher file is converted to a web page (no solution-just a "work around"), but no info on broken links in the Publisher file itself.

Does anybody have any ideas on how to make the hyperlinks work in a Publisher file?

Answer:Publisher hyperlinks don't work

Have you tried opening this link on another computer? Does it work there? I mean within the document itself of course not in a web browser.

2 more replies
Relevance 52.07%

When you click hyperlinks that are contained in e-mail messages from Microsoft Outlook Express after you upgrade your browser to Windows Internet Explorer 7, you may experience the following issues:

To solve this issue Follow the steps

1. Click 'Start' and then click 'My Computer'.

2. On the 'Tools' menu, click 'Folder Options'.

3. In the Folder Options dialog box, click the 'File Types' tab.

4. In the 'Registered file types' list, click '(NONE) URL:HyperText Transfer Protocol' and then
click 'Advanced'.

5. In the 'Edit File Type' dialog box, click 'Edit'.
Make sure that you note the current values for the fields that are in this dialog box before you move
to next step. You may have to restore the values for the fields that you changed if this method does
not resolve the issue.

6. Type 'open' in the 'Action' box if it is not already there.

7. Type 'C:\Program Files\Internet Explorer\iexplore.exe' -nohome in the 'Application used to perform
action' box if it is not already there.

8. Click to select the 'Use DDE' check box if it is not already selected.

9. Type ''%1',,-1,0,,,,' in the 'DDE Message' box if it is not already there.

10. Type 'IExplore' in the 'Application' box if it is not already there.

11. Make sure that there is no value in the 'DDE Application Not Running' box. If there is a value in this
box, remove... Read more

More replies
Relevance 52.07%

Clicking on hybperlinks within emails doesn't result in anything; no error messages & no action of any kind. The problem recently started and is in both email clients I am using: MS Outlook & Mozilla Thunderbird. I have tested multiple links over several days. The linking ability simply went dead.

But when I go to the email using my ISP's email program over the internet, the links work fine.

OS Windows 2000, SP4
IE version 6.02899
Mozilla Firefox version 1.0
Zone Alarm 5.5

Answer:Hyperlinks within emails don't work

If you click on a hyperlink in a web page and only a blank window appears,

Go to Start / Run
Then enter regsvr32 urlmon.dll
Click Ok when finished
If that single change does not resolve the problem, repeat the process by running regsrv32 with the following dll files.
Shell32.dll (Windows XP and Windows 2000 only)

There have been several instances where the previous tip using regsrv32 does not solve the problem with hyperlinks not working.
In this case try:

Open Internet Explorer
Go to Tools / Internet Options
Click on the Programs tab
Click on the Reset Web Settings button

1 more replies
Relevance 52.07%

Now it may be different since this is PowerPoint 2004 for Mac (part of Office suite), but I would assume the problem could be on a PC too.

My wife has spent about 120 hours in a few days on a ppt file for work and whenever she creates a hyperlink to another slide, then saves and exits, the hyperlinks are ethier not there or linked to something else. Does anyone know why this is happening? I have tried looking at MS site but not found anything useful.

Edit: I found out that the problem with the links is that it says Empty String for the link when reopened. It did happen on a PC version too but the PC version was able to save the links when they were redone.

Answer:PowerPoint: Hyperlinks does not work

I did up 3 slides. Made a link on slide 1 to go to slide 3.
Then tried it and it worked.
I was going to send you that but then realized you had MAC
But it seems to work fine.
So possibly someone with Mac version can help you out more.

2 more replies
Relevance 52.07%

Just started having a problem with my emails - when I get a link in an email (which is highlighted in blue) or from someone I am talking to on IM, when I click on it nothing happens.Does anyone know the cure for this.TIA

Answer:Why Dont Hyperlinks Work

Might do click here

2 more replies
Relevance 52.07%

HI Folks,
Here's what's happening; I've created a document in MS Word and saved two versions - One as a regular MS Word document and the other a PDF file. The hyperlinks I installed on the document work fine in the regular MS Word document, but in the saved PDF version, they do not work. The cursor stays as an arrow and does does change when placed over what should be the hyperlink. Can anybody tell me what's wrong?

Answer:Hyperlinks do not work in pdf file.

sometimes it's the matter of your pdf reader. some old or simple version pdf reader can't open hyperlink, update your pdf reader then try again.

3 more replies
Relevance 52.07%

Hyperlinks in IE and Outlook will not open anymore, was fine up to a few days ago. Have run Malware program, removed spyware with Spyware Hunter, reset IE settings still not working. Any suggestions please? Using Windows 7 Ultimate and IE 11

More replies
Relevance 52.07%

I have linked cells in an Excel Starter spreadsheet to a folder containing more information on subjects. All links worked well until a few days ago when up popped error message... "This operation has been cancelled due to restrictions on this computer. Contact your system administrator"I have not changed any file or folder names.What can I do loon

Answer:Hyperlinks no longer work

Where is the linked folder located? Is it on a network drive? If so, could the permissions on the network drive have changed?Click Here Before Posting Data or VBA Code ---> How To Post Data or Code.

6 more replies
Relevance 52.07%

Links won't work in outlook (Ms Office 2010) and I get the message "problem with transmitting command to site" in IE 8.

Answer:windows 7 hyperlinks don't work

did you try uninstalling and re-installing yet?Some HELP in posting on plus free progs and instructions Cheers

3 more replies
Relevance 51.25%

Some of my emails contain hyperlinks which do not work when I click on them.

I am using Microsoft Outlook Express 6.0. I went to Microsoft's help site with this problem and the suggestion was this:

To resolve this problem, follow these steps:
Click Start, click Run, type the following command in the Run dialog box, and then click OK:
regsvr32 urlmon.dll

Repeat step 1 for each of the following commands:

regsvr32 mshtml.dll
regsvr32 shdocvw.dll
regsvr32 browseui.dll
regsvr32 msjava.dll

I've run all of the above and it still has not corrected the problem. I've kept up with the updates through Microsoft and have found in the past that sometimes when you update, new problems pop up. Most of them for me have been with Outlook Express. I still haven't figured out what the problem is with retaining passwords since the program doesn't allow me to do that either.

Any suggestions?

Answer:Hyperlinks in Outlook Express Don't Work

6 more replies
Relevance 51.25%

I've been experiencing trouble primarily with my email. Today after I downloaded Windows Live Mail 2011 I can now see images in my emails again. However when I click on a hyperlink in an email it does not work. Here's the message I get.

This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel. My system is Windows Vista Home Basic. I can find the Set Associations, but I am unable to resolve this myself. It has been driving me nuts. Any help would be greatly appreciated.


Answer:Clicking on email hyperlinks does not work

Read this Internet links will not open in Windows Mail
And this Windows Mail does not allow me to open Hyperlinks in Emails - Microsoft Answers
Also this Windows Mail wont open hyperlinks - The NeoSmart Forums

You must associate internet exeplorer with HTML in control panel.
Also check your settings in windows live mail under safty options.


2 more replies
Relevance 51.25%


Sorry if this is a bit long but there's no other way to explain it unless I give the background...

My wife hadn't accessed her User account for some and found last week that no icons or taskbar would load up on boot, just the wallpaper.

When I tried it, I went to the taskmanager and found that explorer.exe was missing from the processes list. When I ran it manually as a new task from within task manager the PC booted up normally. Obviously though, every time I rebooted I had the same problem so I restored the system to an earlier date.

On first glance this seemed to do the trick. Apart from having to set up her email account in Mozilla Thunderbird again, it seemed to boot normally, then I tried to search from within Google, Altavista, Lycos and this is where the problem now lies...

I can enter text in the search-engine's text-entry field, but if i hit 'Enter' or click 'Go' (or in fact click any hyperlinks), nothing happens. The only HTML page I've found so far where I can search from within a text-entry field is that on the BBC homepage (http:\\ although why this should behave any differently is anyones guess.

To confuse things even more, I only get this problem in User Accounts, Google, Altavista (etc) work fine in my admin account. I've even tried deleting her user account and creating new ones, but they all have the same problem.

So what is this? Are my user accounts being corrupted as I create them or i... Read more

Answer:Solved: Enter & Hyperlinks don't work in IE6

OK, fixed it so I'm posting this in case anyone else runs up against the same problem.

HP advised me to reinstall the latest version of IE6 (SP1), here's the link...

1 more replies
Relevance 51.25%

I am having trouble with some hyperlinks in Internet Explorer. When I click on certain hyperlinks, my computer will just freeze up for about 2 minutes, then if I wait, it finally comes back, but just to the original page that I was on. It will not go to the hyperlinked page. It is not all hyperlinks, but just seems to be random.

I am running Windows 2000 Professional and IE 6.0.

I was also having trouble with my home page being overtaken, but that seems to have been corrected a while back. Here is my hijackthis log:

Logfile of HijackThis v1.98.2
Scan saved at 11:18:14 AM, on 11/22/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Trend Micro\OfficeScan Client\ofcdog.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Firewall Client\ISATRAY.EXE
C:\WINNT\sys... Read more

Answer:Hyperlinks won't work in Internet Explorer

Hi, Re-run hijackthis, put checks next to these , and then click "Fix checked":

O2 - BHO: (no name) - {5483427F-93B8-1470-5A89-E6B56484CDB2} - C:\DOCUME~1\DAVID\LOCALS~1\Temp\mionskuldnm.dll (file missing)
O4 - HKLM\..\Run: [ifconfig.exe] C:\WINNT\system32\ifconfig.exe

flrman1 said:

Restart to safe mode and delete this file:

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.
Empty the Recycle Bin
Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer.

When you are sure you are clean turn it back on and create a restore point.
Go here and do an online virus scan.

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anythin... Read more

1 more replies
Relevance 51.25%

Hyperlinks on my BTYahoo Mail page do not work. A new tab is generated but is plain white. Using Windows 7 and freshly downloaded IE9. Have set IE as default browser but cannot find any other advice. I note that the problem was aired in Nov but no suggested solution. Hyperlinks outside of IE work fine. Would be grateful for any advice.

Answer:Hyperlinks in BTYahoo mail do not work

Problem solved by downloading Firefox and setting it as the default browser. The IE9/W7 combination on an ASUS desktop was definitely faulty and presumably Microsoft will sort out IE in due course.

1 more replies
Relevance 51.25%

Obviously I gummed something up but I can't figure out what.

Ordinarily a link in an Outlook message went to a web site. This afternoon, clicking on a bunch of known to be valid links always brings up the Windows or Office dialog box "Look in My Documents" and it is looking for an Exe file.

Any idea what setting I hit to generate this result?

Answer:Solved: Outlook hyperlinks don't work

SOLVED. I won't bore anyone with the details because it could only happen with an advanced anal nerd.

1 more replies
Relevance 51.25%

I have 2 problems.
1. Hyperlinks to Open New Windows Do Not Work in IE6
2. When I click Find tab in IE6
I get error Incompatible version of RPC stub.
Wndows 98

Any Idea what is it?

Answer:Hyperlinks to Open New Windows Do Not Work in IE6

This is caused by an incompatible version of a DLL. If you go to Then download the mcrepair.exc. tool to your desktop & run it. This should fix the problem. If you have Microsoft Office 2000 or Office 2000 on your computer a Service release 1 will also fix the problem.

1 more replies
Relevance 51.25%

My IE has suddenly started not following certain hyperlinks. It's fine when I click on most of them (including secure sites like PayPal), but some (secure or not) do not work. One website that I used to use regularly now doesn't go anywhere with the link, it just says "javascript:check_browser();" in the bottom left of the window. Another website works on the link, then presents a blank page with "Done" at bottom left. I'm amazed it has let me post this at all!I have, so far, tried to re-install a new version of IE from a cover disk (no change), reset the internet setttings, deleted all cookies, defragged, scanned and cleared my internet history.Any other ideas please?Thanks!

Answer:Internet Explorer - some hyperlinks don't work

If you had another browser installed you could decide if the fault was in I.E. or somewhere else.If you have a cover disc from which you have installed I.E. again then it probably also has Netscape, Opera and Mozilla on the disc. I have bothI.E.6 and Mozilla installed but tend to use the Mozilla browser more than I.E. because the latter gives me problems - like yours in fact. All these free browsers can be downloaded from this PCA website. Just look along the line for "downloads"

3 more replies
Relevance 51.25%

Hi, I have an odd issue with Office 2007. It started with links not being "clickable" in Outlook, but I now notice that links seem to not work in any Office application (no, this isn't the common security issue with links being blocked, nor the common IE not set as default browser issue).

When going to Insert > Hyperlink in any Office application, the hyperlink dialog box does not appear. Nothing. Clicking the button 1 time or 5 times results in nothing. The button can be pressed, but the dialog never opens, even after typing text and highlighting.

I have tried many things including Resetting IE Web Settings, reinstalling Office 2007, reinstalling IE 6 (we have to have this version here), reinstalling SP3 for XP.

Does anyone have a fix for this?


More replies
Relevance 51.25%

Many web pages have an email icon that when clicked will bring up an email form so that you can contact the author of the web page.

More replies
Relevance 51.25%

I am running Windows XP and Outlook. When I receive an email message containing a hyperlink, nothing happens when I click on the link.

Also, I frequently receive PowerPoint presentations as attachments. After I download the file, I can view only the title page. I am unable to navigate the linked pages of the presentation.

Anyone have any ideas what is going on?

Answer:Hyperlinks don't work in Outlook running on XP

If hyperlinks are not working in Outlook or other Office applications:

Start the Internet Explorer
Select Tools / Internet Options
Click on Programs tab
Make sure that Internet Explorer should check to see whether it is the default browser is enabled
Click Reset Web Settings.

If that doesn't work,

Click Start / Run / regsvr32 urlmon.dll

If that single change does not resolve the problem, repeat the process by running the following additional entries:

regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll (Windows XP and Windows 2000 only

2 more replies
Relevance 51.25%

I am using MS Office 2007 mostly without trouble. However whenever I try to click a hyperlink in Outlook mail or other programs (Excel, Word etc) they fail with the alert "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system operator". There used to be a fix which worked for a few days but the fault keeps coming back. Has anybody solved this or managed to remove these "restrictions"?

More replies
Relevance 51.25%

This is my first post. I'm not sure this is the right forum. I have a Dell Dimension E510, XP with service pack 2. I have DSL Siemens 4100 for my Internet with the AT&T Yahoo Browser (as well as Internet Explorer, which I never use). On December 15, I learned from email receipients that my hyperlink to My Briefcase did not work, that is, it displayed correctly but was "cold" or "dead." I can sent a hyperlink to myself and it will be "hot." But when I create one in an email, it is cold. I have uninstalled and reinstalled the Yahoo Browser. AT&T Yahoo tech support has no further guidance. It is a minor annoyance that I do not wish to turn into a major headache by trying something over my head. I have no problem creating hyperlinks in Word. Can anyone suggest a fix that would be fairly simple? Or, could you tell me where the problem originates: email, browser, or computer? If computer, should I querry Microsoft or Dell? Thanks. Mark

Answer:AT&T Yahoo email hyperlinks don't work

I don't have a fix, just a simple work around. You can download firefox web browser and go to your email and see if it works through that other browser that is not associated with internet explorer. - select firefox download

2 more replies
Relevance 51.25%

I have been using (and still do use) Hotmail for my email address. I have recently set up Outlook Express for my email address with Tiscali.Hyperlinks received in hotmail work ok, but those received in Outlook Express do not work.Is there any way of making the hyperlinks in Outlook Express work, without losing that facility in Hotmail.

Answer:hyperlinks do not work in Outlook Express

click here - applies to Outlook Express as well.

2 more replies
Relevance 51.25%

Newly created hyperlinks do not work. Receive message "The address of this site is not valid. Check the address and try again." Also get "Unable to open http:// (and the balance of the url). Cannot locate the Internet server or proxy server."XP Pro, Outlook 2003 and MS Office Word as editor.Single PC on cable.Thanks,

More replies
Relevance 51.25%

Hi there,I have created a word document (version 2003) which is being emailed to others who have access to the same drives as the hyperlink locations.When I create hyperlink and point to correct path/document it works OK on my PC, but when I attach document containing hyperlinks to an email my collegues can't open links. It says that item can't be found.When I view document on their PC and select "edit hyperlink" the hyperlink isn't looking in the correct path, it seems to be looking in one of their temp folders.When setting up hyperlink I open document I want to link to then open the hyperlink function and select recent item.Many thanks,

Answer:Hyperlinks don't work in MS Word document.

I think you've pretty much answered your own question. The hyperlink you're using is a path used by *your* machine to get to the document in question, so it won't work on any other machine. You need to provide a 'hard' link to the document i.e. drive\folder\document. I would tend to key it in rather than copying/pasting it.

7 more replies
Relevance 51.25%

I get a hyperlinks from any of the emails and when I click in to it (them) the problem is that it or they donot work could any one through some light on the subject or has any ideas the reason that they dont work.

Answers on a postcard


Answer:Solved: Hyperlinks Dont Work ?

What's your e-mail program please?

2 more replies
Relevance 51.25%

Not sure if this is a Windows problem, Firefox problem or Thunderbird problem.
A while back clicking on a link to any website that appeared in an email to me did not automatically open Firefox and go to that website. If I opened Firefox and then went back to the email and clicked on it, I would go to the website, but Firefox had to be opened first.
Now, all of a sudden, that is not working. Even if Firefox is open and I click on a link in an email, it does not go to the website. I have to copy the link to the clipboard first, then paste the link into my web browser.
I have no idea why this happened. I have gone through my Firefox and Thunderbird options and don't see anything there.
Any help would be appreciated.



Answer:Hyperlinks don't work in Thunderbird/Firefox

Hi Terry,

Did you set Firefox as your default browser? You can do that in Firefox but you want to set the system default too. Open the 'Program Access and Defaults' via the Start button or Control Panel and you can set both Firefox and Thunderbird as your default browser and mail client/news reader.

In Firefox it's - Tools > Options > Advanced > General > System Defaults.

Have you got any Link or Tab related extensions installed that could effect default behaviour like Tab Mix, Linky etc?

19 more replies
Relevance 51.25%

Hi all,
As above I click on a hyperlink in an email on outlook, and it doesn't open in Spartan.
I get the following message:
"Your organizations policies are preventing us from completing this action for you. For more info, please contact your help desk."

More replies
Relevance 51.25%

Hyperlinks in Outlook Express e-mail messages stopped working after we transferred the system HD to a new computer and used OS repair to make it work with the new hardware. (We also installed SP3.) Everything works perfectly, EXCEPT - the hyperlinks do not work anymore. Makes no difference whether IE or Firefox is default browser. Tried installing Thunderbird but the hyperlinks do not work there either. Suggestions?

Answer:Hyperlinks no longer work in e-mail

6 more replies
Relevance 51.25%

My son crashed his laptop trying to upgrade from Vista to Microsoft 7. He went through customer-no-service and finally got his computer going. He uses Firefox (latest version) as his browser. The problem we're having is that; when using google (ore bing), we type in a subject to search for and it brings up all the hits. Each hit has the underlined (hyperlink/hypertext) topic, a brief description, and then the typed out link as the last line.If we click on the hyperlink, the page clears and tries to load the link, but that screen comes up blank, with the word "done" in the bottom left corner. If we click in the address bar, we get about 2 inches of colored line (instead of just the flashing cursor at the far left), like its trying to highlight the text, but nothing is there.I just ran hijack this and am posting to see if anyone can assist me with what can be safely removed. Thank you.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:18:34 PM, on 3/12/2010Platform: Unknown Windows (WinNT 6.01.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Windows\system32\taskhost.exeC:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Windows\System32\rundll32.exeC:\Prog... Read more

Answer:hyperlinks in search engine don't work

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

2 more replies
Relevance 51.25%

Whenever I double-click on a hyperlink embedded in the body of an email, instead of opening the intended web-page, the SAVE AS dialog box appears and prompts me for a fille name to save the hyperlink as.

Even more interestingly, the SAVE AS dialog box sees the hyperlink as an executable file and not an HTML type file. Furthermore, even if I do assign it a files name, when I hit SAVE, nothing happens!

Any ideas ??


Answer:Hyperlinks Won't Work in Outlook 2003

If IE is your default browser, check the file associations for the following.
Open Windows Explorer> Tools> Folder Options> File Types.
URL:File Transfer Protocol
URL:Gopher Protocol
URL:Hypertext Transfer Protocol
URL:Hypertext Transfer protocol with Privacy
In each click the Advanced button. In the Actions box, click open, and then click Edit. In the Application Used To Perform Action box should have:
"c:\program files\internet explorer\iexplore.exe" including quotes.

1 more replies
Relevance 51.25%

I'm running Windows XP with MS Office. I get my email in Outlook. Starting today whenever I click on a hyperlink, small window titled "Locate Link Browser" pops up showing "Look in: My Documents". At the bottom it has "File name" _________
and "Files of type" Executable Files.

I have no idea how to fix this.

ALSO when I click a shortcut on my desktop, a small window titled "Open with" pops up showing "Choose the program you want to use to open this file:"
Then I have to select "Internet Explorer"

Answer:Solved: Hyperlinks don't work in Outlook

Perhaps this will help.


Open Outlook> Tools> Options> Mail format> in Message format make sure the "compose in this message format" is set at HTML.

Outlook will only receive messages in the format it can send them in.

2 more replies
Relevance 50.84%

Probably an old problem, but could not find it in searches.Problem: Hyperlinks to URL's in e-mail addresses have stopped working without any obvious reasonWindows XP-SP2 with all recent fixesCopying of URL to address line in IExplorer works normally.Anybody?PS Someone here suggested IEfix ( but I am not familiar with this program. Please advise.

Answer:Hyperlinks do not work in Outlook Express (anymore

If you go to Tools, Internet Options, Programs, does it show Outlook Express for the email program?

14 more replies
Relevance 50.84%

HiI am trying to forward an email via Outlook 2003. The email has a number of hyperlinks that I wish the receipient of my forwarded mail to access.However as soon as I select forward the hyperlinks are lost and appear as text.The email format I'm using is HTML and have selected convert to HTML under Internet in options.Done a google and cant find solution and getting more than a little frustrated!thanks

Answer:Hyperlinks dont work in forwarded email

I know this is an issue if plain text is used, but this is clearly not so in your case.However, I have Outlook 2003 with the same settings as you. I have tested this by forwarding an existing e-mail with hyperlinks to myself. As you say, when you click on Forward, the link not longer works, but when the forwarded e-mail came through, the hyperlinks worked as normal.

2 more replies
Relevance 50.84%

Hyperlinks I create in Outlook, and using Office Word 2003 for my editor do not work. I get "address of site is not valid" or "can't locate internet server." Hyperlinks on emails I receive do work.Suggestions? Thanks.

Answer:Outlook 2003 - created hyperlinks do not work

How are you creating the hyperlinks?If you are typing in the url then you may have a misspelled word or missing character.By copying and pasting the url you will include everything that you need.

1 more replies
Relevance 50.84%

I have windows 8.1 installed in both my laptop and desktop.Both of them have the same problem
Hyperlinks in metro tiles doesnt work.For example hotmail hyperlinks doesnt work or skype try to open but fail.
I think the problem occured after a deep registry clean i made but i am not sure.i tried to iuninstall/reinstall the programs but no results.
Any ideas?

Answer:Hyperlinks in metro gui tiles doesnt work

Hello Cult, and welcome to Eight Forums.

Registry cleaners can really do some damage if they are allowed to delete the wrong items. In your case, you might see if doing a system restore using a restore point dated before you used the registry cleaner may be able to undo and fix this.

Hope this helps,

11 more replies
Relevance 50.84%

When I click on hyperlinks in Outlook 2007 they don't work. I only get an error message. After searching other threads on this site I found my problem. I found that Firefox 13 wasn't set as my default browser. My problem has been solve.

Answer:Solved: Hyperlinks in Outlook 2007 don't work

?? If you no longer have the problem, then you should mark it "Solved." Thanks for sharing.

1 more replies
Relevance 50.84%

hi evrone,do you have any help on the problem:on many website sich as the orange website: click here, i cannot click on may of the hyperlinkson other webistes such as the o2 website: click here the page is not didsplayed properlyi cehcked itn on different pcs and laptops, and it worked fine so i think it is something wrong with my pcany help????thanks in advnce

Answer:internet browsing -clicking on hyperlinks not work

1. Quit all programs that are running. 2. Click Start, and then click Run. 3. Type regsvr32 urlmon.dlland then click OK. 4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK. If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below): ? Shdocvw.dll ? Msjava.dll ? Actxprxy.dll ? Oleaut32.dll ? Mshtml.dll ? Browseui.dll ? Shell32.dll (Windows XP and Windows 2000 only)

4 more replies
Relevance 50.84%

Im running Windows 7 home Premium , Office 2007 , and McAfee Internet Security Suite , and have a recent small problem which was not there only days ago .Hyperlinks embedded in emails dont work . If I click on the hyperlink , I get a popup saying "This operation has been cancelled due to restrictions in effect on this computer . Please contact your system administrator ."I dont understand this , as I am the system administrator - its my personal laptop .

Answer:hyperlinks dont work in Outlook 2007

Have a look here. It may solve your problem: it does, say it here, please.

2 more replies
Relevance 50.84%

I have a couple of problems with my internet/email (Yahoo).

Problem 1
My hyperlinks does not work. For example (see the attached file). When I go to my Yahoo email, I first get the message as shown in the attachment. It never redirects me, hence my alternative is to click on the hyperlink. However, when I click on the hyperlink then nothing happens. What I currently do as a workaround is use the back button to go back to the yahoo page and then I click on "mail" again to get me to my emails.

I know this is some setup problem with Tools --> Internet Options. I have tried almost everything on what people have recommended on enabling or disabling the options, but the problem has not been fixed.

Problem 2
This just started happening since a week ago. I have rebooted my computer a couple of times just to see if this problem would go away, but it hasn't. The problem is that when I go to my Yahoo email, it takes literally 2 to 3 minutes to open an email message even if this is without any attachments. This is extremely slow and frustrating. I am not sure why this has become so slow and what can I do to fix it.

I would appreciate any help. Thanks.



Answer:Solved: Hyperlinks don't work and email too slow

14 more replies
Relevance 50.84%

I'm new so maybe I am entering this in the wrong place. Hyperlinks in Outlook Express will no longer work for me. I believe that this happened when I switched from Mozilla Firefox back to Internet Explorer. I thought that this might be related to the problem that spec_r is experiancing.

Answer:Hyperlinks in Outlook Express will no longer work

6 more replies
Relevance 50.84%

My Hyperlinks now longer work in Outlook Express. When I click on one, nothing happens. I have to right click on the hyperlink, choose Save As..., open my browser (Firefox, but problem is the same if my default is Internet Explorer), then paste the hyperlink address in the browser address bar.

Used to be, I could just click on the hyperlink (underlined) in my email and my browser would open and go to the hyperlink address.

Don't know what I did to change things, but like to get back to the proper way for things to work.


Answer:Hyperlinks in Outlook Esxpress no longer work

6 more replies
Relevance 50.02%

helloi people

if i click on a link (hyperlink) in an email , it will not open to the page.

any suggestions please ?


Answer:Solved: hyperlinks wont work in outlook mail

12 more replies
Relevance 50.02%

To fit a big flowchart onto a PowerPoint slide, I had to create a separate .PPT file in Portrait mode. I then created hyperlinks to navigate back and forth between the main (landscape) .PPT file and the portrait .PPT file. They work fine...on MY computer. When I send the two files for review, the reviewer gets a pop-up message (Cant find specified file) when he clicks on a hyperlink.

I explained that he needs to save the files to his desktop and put both files in a folder and open it from there, then go into Slideshow mode; he said he did, but the hyperlinks wont work. What can I do so the hyperlinks will work between these two files on other computers?
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 1
RAM: 1023 Mb
Graphics Card: Parallels Display Adapter (WDDM), 256 Mb
Hard Drives: C: Total - 65433 MB, Free - 20391 MB;
Motherboard: Parallels Software International Inc., Parallels Virtual Platform
Antivirus: AVG AntiVirus Free Edition 2013, Updated and Enabled

Answer:Solved: PowerPoint hyperlinks don’t work on other computers

9 more replies
Relevance 50.02%

I can no longer click on a hyperlink on my desktop or within a mail message in Outlook Express without getting the error message: "Windows cannot find Timbos.exe This program is needed for opening files of type 'URL:http Protocol'"

Hyperlinks within Internet Explorer work fine. I am reasonably sure that Timbos.exe is not a valid program. This problem just started after my son loaded AOL Instant messenger. I suspect a link there.

Could someone please help me to reestablish Internet Explorer as the default program for running http:\\ hyperlinks?

Some additional information: I tried going into Windows Explorer\Folder Options\File Types and found out that URL:http Protocol was not listed, so I tried adding it and listing Internet Explorer as the active program and that didn't work but I am not positive I did everything correctly.

Thanks in advance,



Answer:{SOLVED}Outlook Express 5.00 - Hyperlinks no longer work

If this were any other file extension, here's what I'd tell you to do. I'm not as familiar with this one and you may want to wait until someone "agrees" with me, but here's what I'd do.

Registry edit:


Find the folders for HTTP and HTTPS and export them to your desktop (if this edit doesn't help, just double-click them on your desktop to put registry back the way it was; either way, delete from desktop when you're done/fixed). Then delete them. Then run Internet Explorer, which should re-register those file types. Then close IE, and try clicking on a hyperlink.

Ask for more info if you don't know how to do a registry edit! This is very important!

2 more replies
Relevance 50.02%

I've just upgraded to Outlook 2010, and now I find that links in emails I send and receive are not "hot." I aways message in Plain Text format because much of my emailing is done on Plain-Text-only mailing lists. Switching to HTML format is not an option.

How can I get Outlook 2010 make hyperlinks in email messages "hot"?


Win7 Ultimate (64)
Office 2010 (32)
Browser: IE8

Answer:Outlook 2010 hyperlinks in email "cold"

This is how it works in Outlook 2007 - hope it is valid for Outlook 2010 also.
Click "New" to start a new email message
Click the Office Orb (top left)
Click on "Editor Options" (bottom right)
Click "Proofing"
Click "AutoCorrect Options..."
Under "Replace", ensure that "Internet and network paths with hyperlinks" is checked
When you type a link into your plain text email, make sure you hit Space or Enter after the link to force it to go hot
However, in my experience, links in plain text emails do have a habit of sometimes going cold again when the message is sent, and I haven't found a fix for that - I assume it is something to do with the recipient's setup.

Anyway, hope this helps

2 more replies
Relevance 50.02%

Recently a customer of the company I work for did some upgrade to their system (not exactly sure what). The result is that when they send a mail containing a hyperlink to file on their website, the link doesn't work.
When you hover over the link you should get something like 'https//'.
However, what we actually get on Outlook 2003 is 'outbind://39-00000000C176F3FF67E6754394476777057BDCA60700071475F5FEB9AC4FABB3D7C8EE9381620000007059
On mac mail it looks like this 'x-msg://24/'.

The links work fine on Outlook 2010. Any idea what's happening here?

More replies
Relevance 49.61%

I have been used to using Word 97, but the company has upgraded me to 2003. I am using the Print Layout to create my documents, and when I create a hyperlink, the hyperlink shows up in underlined blue, but it won't work. It will work if I view the document in Reading Layout, but that doesn't do me any good, since that layout does'nt look anything like the Print Layout. Can anyone make any suggestions?

Answer:Solved: Word 2003 - Hyperlinks don't work in Print Layout

It works.
It's just that Microsoft, in its infinite wisdom, decided to make us Ctrl+Click for a hyperlink.

Otherwise, you can change the setting on your PC to NOT require the Ctrl key.
Tools-Options-Edit tab. Second checkbox on the right...

And don't you just LOVE that Reading Layout feature?

3 more replies
Relevance 46.33%
Question: Outook 98

I know you can add certain words in the Junk Mail file, such as
money, sex, hair transplant !! you get my drift! I beleive there is a file you just add the words? but what is it and where can I locate it ??

Answer:Outook 98

I sussed it....Filters.txt !

1 more replies
Relevance 45.92%


I always keep a backup of my Outlook .pst file just n case I need it...

Just doing a back up and notice that the files do not have any association linked... I am sure it used to show the Outlook icon but can't be sure... can anyone confirm this.. I did try to link to Outlook but is failed...

This is what I mean...

This is what I get when I try to associate it to Outlook... Which seems odd... unless it is because Outlook is open?

Answer:Outook Office 365 .pst

Mine have the Outlook association, I'm using the Office 2016 package rather than the Office 365 but should be same.

I would advise you use the installer (uninstaller - Change), to do a repair rather than manually setting the association as the Office associations are not standard

2 more replies