Computer Support Forum

How can I determine what process or driver is causing a program to lock up

Question: How can I determine what process or driver is causing a program to lock up

I was wondering if there is software that can show me what process(s) might be running or causing a program to stop functioning.I am using Cakewalk Sonar 8.3 (audio/midi recording & playback software) on my Dell Inspiron M6400 laptop. During playback of midi files using VST and DXI synths, playback may stop at any given moment. It doesn't happen to often. Maybe once every few hours. We use this during performances so if this happens during a performance, I must restart sonar. Fortuneately I do not need to reboot the computer but it still is a problem. This laptop is used only for my music and is not connected to the internet. WIFI is disabled and all unnecessary functions have been disabled. I would like to find a way to see what processes or services are running when Sonar locks up. It would be very helpful is there is some software that could be running in the background that would identify running processes or services. In this way, I may be able to isolate what may be interfering with Sonar.Any help would be greatly appreciated.ThanksJan Dell Inspiron M6400 3.06 mhz 1gb 1067mhz ram Roland UA101 usb external DAW.

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Preferred Solution: How can I determine what process or driver is causing a program to lock up

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: How can I determine what process or driver is causing a program to lock up

Process Explorer...FREE.

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I get pretty low FPS comparatively to other computers with my specs. I have a suspicion that it is due to having a 7800gt 256 vanilla card from Jaton instead of a quality company, but i'm not sure. I also got the same problems on another high end computer with the only similarities being the graphics card. This may completely show that it is the card's fault, but i want to be sure before i scrap it for another. Is there a utility that analyzes in-game choke?

My specs are:

7800gt 256mb Jaton Nvidia graphics card (latest drivers)

1 gig of dual channel Corsair ram

450 watt power supply

amd athlon 64 3700+ processor

I get:

20-100 fps on half-life 2 with full specs and 1280*720 resolution

14-75 fps on Oblivion with standard high settings and 1280*720 resolution

Answer:How to determine what is causing choke with my games? (program?)

I would say those FPS's seem normal.... the LOW side of them could be caused by un-needed background processes running.....

CTRL + ALT + DEL and bring up the Task Manager... look in PROCESSES tab to see what is hogging the CPU and MEMORY. Also, look for how much the game takes up...

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Recently, my windows 8.1 become extremely slow when booting.
As soon as my computer shows the desktop, i can move mouse, but the task bar won't response my click, even i can't right click the desktop to refresh it. This situation will last for about 5 minutes.

normal windows program won't stop my mouse, so i think it should be some driver fault. But how can i determine which one?

Answer:How to determine which program or driver slow my computer?

Recently, my windows 8.1 become extremely slow

so then "recently" what did you install/change?

if you didn't change anything then that means dust/electrical/ some physical problem has occurred in your system..

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Hello All,

I have a challange for all you out there. I have attached a blown up screenshot of two MS Word .doc files that have this weird black & white clock icon on lower left hand side it looks like a octogon clock icon, but I have never seen it before. That small black & white icon is on all documents with the following extentions (.xls, .doc, .txt, .rtf) there could be more, but I haven't found it.

Now here is the problem....all of the files with that little icon do not open. it locks up and I have to close the file....sometimes forcing windows to do it form since it isn't closing on it's own.

Anyone seen this?

Answer:Weird MS Office Program on the Actual Icon - Causing lock ups

So I guess by the lack of responses, people are as stumped about this as me?

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Have noticed that i seem to get sky high DPC at soem occasions.
I haven't really suffered from anything before, but recently i had some audio glitches which i haven't been able to reproduce.
As i have overclocked recently with offset voltage i though that might be the cause, however as said i cannot reproduce the audio glitch, might have been something interfering (it was huge glitch though, though it was gonna crash, happened like 2-3 times).

Anyhow, i have tried non-OC as well, but looking at my DPC it seems that it always gets high for some reason.

Especially the User process. Driver has become high, but hasn't confirmed that without OC (it's a bit rarer, and i think it's USB driver, though no idea why).

This is with no overclock, just the default BIOS settings, with only some stuff disabled (USB 3.0, etc, and HDD set to AHCI).

____________________________________________________________________________________________________ _____CONCLUSION
____________________________________________________________________________________________________ _____
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:39:01 (h:mm:ss) on all processors.

______... Read more

Answer:Something causing high DPC (User process and at times a driver)

You are on the right track. High DPCs are usually driver problems.

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Have noticed that i seem to get sky high DPC at soem occasions.
I haven't really suffered from anything before, but recently i had some audio glitches which i haven't been able to reproduce.
As i have overclocked recently with offset voltage i though that might be the cause, however as said i cannot reproduce the audio glitch, might have been something interfering (it was huge glitch though, though it was gonna crash, happened like 2-3 times).

Anyhow, i have tried non-OC as well, but looking at my DPC it seems that it always gets high for some reason.

Especially the User process. Driver has become high, but hasn't confirmed that without OC (it's a bit rarer, and i think it's USB driver, though no idea why).

This is with no overclock, just the default BIOS settings, with only some stuff disabled (USB 3.0, etc, and HDD set to AHCI).

____________________________________________________________________________________________________ _____CONCLUSION
____________________________________________________________________________________________________ _____
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:39:01 (h:mm:ss) on all processors.

______... Read more

Answer:Something causing high DPC (User process and at times a driver)

You are on the right track. High DPCs are usually driver problems.

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Another way to put it: No graphics driver for Windows 10 64-bit is working! I noticed the laptop one day started to freeze when clicking on things in the task bar, or system tray, and boots very slowly.  It freezes for about 10 to 30 seconds before becoming available again.  Through a LOT of troubleshooting I was able to determine it was being caused by the graphics driver.  Windows 10 has a "helpful" feature of upgrading your drivers (even if you turn it off) and this laptop obviously doesn't like the one that was chosen for it. The graphics driver package (sp71870) for this model does NOT contain a valid graphics driver (at least it doesn't detect the adapter during install).  I tried to download the latest driver directly from AMD and it's the one causing the problem!I opened a ticket with AMD and they were unable to assist and asked that I contact HP instead.  Can't open a ticket as this thing is now out of warranty (of course). If I attempt to remove/roll back the driver it causes problems with Windows where explorer.exe crashes over and over again. Please help! Laptop is unusable! HP Pavilion 14-n014nr8GB RAMWindows 10 64 bit Home - Version 1607 - Build 14393.447CPU: AMD 14-5000 APU with Radeon HD GraphicsDisplay Adapter: AMD Radeon HD 8330 - Driver version causing the problem is (9/16/2016)

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I have an XP sp2 install. For some reason, I occasionally get 99 cpu usage, randomly, in one of the apps Im running.

When I terminate that app, the 99 cpu usage, moves to another app. The computer has to be restarted.

Is there some reliable way to find out WHAT is causing this to happen?

I don't think this is a virus issue. I have had this trouble before and reinstalling logitech setpoint or Nvidia video drivers seems to have cured it. Hard to say.

Answer:How to determine what is causing a crash

I don't think this is a virus issue.Click to expand...

When trouble shooting a problem it's important to 'know' not think or assume.

I would hit a few of the various online AV/spyware scan sites first, to make sure it's not an infection of some sort.

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I have loaded a CAD program on my new 64bit laptop, the program will start then stops and windows closes it. In the crash reports the modules ntddll.dll and aticfx.dll both seem involved. Could there be some conflict, can I update a driver somehow?

I have seen a report on a gaming website that the aticfx.dll isa the problen on the c660 range.
Please help or the machine goes back to the shop.

PS I have tried running in compatibility mode and disabling antivirus but the problem is unchanged
Regards Ian

Answer:Satellite C660-23M - driver causing crash when program starts

And you have this problem with CAD only?

Have you tried to discuss about it with someone on CAD specific forums? It is specific issue and maybe you should try to find a solution with CAD experts.
Notebook manufacturers don?t support third part software.

I really don?t know if someone here will be able to help you with this.

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I'll start off with the fact that I haven't updated my current system specs here. The major changes are I have upgraded RAM to 24 GB (same brand/type as before) and I have attached a smaller second screen to this configuration (Philips 190V).
Everything is working fine but recently a friend of mine has asked me to use the machine for Team Fortress 2 idling (running dozens of sandboxed TF2 instances in text mode at a time). Being in text mode (CMD), it should not affect video gpu much, right? It takes ram - that I can understand. Each instance takes about 250 MB of ram without using cleanmem or similar. My problem is that when we try to load over 35-37 instances - hell breaks loose. Screens begin to flicker between dark and white, showing various portions of whatever software/window is opened... Taskbar will appear on the top of the screen, apps from left screen with appear for a second on the secondary (extended) display then go dark... Keyboard shortcuts will freeze everything for a while (sometimes 10+ minutes) and then return to the flickering (not the flickering people complain about from dual monitor on different frequencies... I never had that problem).Skype is always the first to crash when this happens... I've tried shutting down Skype.. it'll crash something else - more important.. Print Screen or any other capture software does not work while this is happening so I can't really show what it's doing, which (again) leads me to believe it is GPU issue. But 35 text ... Read more

Answer:Trying to determine a video (?) problem - not sure what is causing it.

Let me see if I understand you correctly.
You have a GTS 25O and a i7920 running Team Fortress 2 and dozens of cmd at the same time with skype plus trying to load 35 instances at the same time with two screens and you are having problems.
Do I have that correct?

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I have a Windows XP Pro pc that keeps getting this large hourglass in the middle of the screen and it really slows down the pc. It will spin for a while, then I get a pop up error:

"HP Photomart All-in-One Series"
1. Checking System
2. Prepaing to install
3. Installing
4. Configure your product

At the bottom of that box it says Overall progress Step 4/4 96%. Then there is a small popup in the middle of that that says -error, Fatal error during installation.

I know this is related to the HP printer, but is there a way to tell exactly which process is causing this error?

Answer:How to determine what process or installer is running.

Run Process Explorer to see which program launched the installer for that software. Then, if you want, somehow disable the installer from being launched.

If you want to figure out what the error is, (somehow) have the MSI launch with the "/l* %temp%\output.log" switch to have it log everything the MSI is doing. That'll show you exactly what caused the error.

Your best bet, though, is to prevent it from launching in the first place. If the first paragraph doesn't give you a clue as to why it's starting, check the usual suspects: msconfig, startup folder, registry (Run/RunOnce), etc.

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I get a error stating that NT Kernel Logger is already in use When I start a Xperf tracing. How can I find out which process is using NT Kernel Logger so I can shut it down?

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(complete description of hardware/software at the end of this post)

My WinXP computer was working fine for a little over a year, and then suddenly, while watching a movie, it locked up. Rebooting causes a blue screen that appears for a fraction of a second, followed by another reboot. If the computer is left on it will get to the screen that offers to let you start windows normally, in safe mode, etc. No matter which I choose, it inevitably bluescreens and reboots.

Here's what I've tried so far:

TESTING HARD DRIVES - I thought it might be the SATA hard drive, so I put in a different working SATA hd from another computer. It bluescreened. Thought maybe something was wrong with SATA cable, so I put another cable (bluescreened), replaced the hard drive with an IDE (ATA) hd (bluescreened). All the hard drives, including the original, work fine on other computers. So I'm assuming the drives are not the issue.

TESTING GRAPHICS CARD - nViDIA 8800gt PCIe card. The motherboard (ASUS P5K-VM) has onboard graphics, so I removed THE 8800gt and used the onboard graphics. The computer still bluescreened. Tested the 8800GT in another computer and it works fine.

TESTING THE MEMORY - I do not have another computer capable of testing the memory (I think it's Kingston 8500 DDR2, running at 1066mHz, and later at 800mHz for testing purposes). So I ran memtest86+ in the broken computer to see if the memory was ok. The memory passes, and oddly enough, ... Read more

Answer:Hardware causing bluescreen (can't determine which part)

How about tring to reinstall XP?

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Sometimes I use the pc early in the morning.
A programme seems to start and uses most of my resources. After a little while it finishes and things return to normal.
I have looked in Task Manger but cannot determine the programe. I don't think I have anything scheduled.
Can someone tell me how to determine what is running?

Answer:How to determine a running programme or process in Windows

Did you run Taskmanger as ADMIN ?
If not then you have the answer to why you didn?t see anything.
Running Taskmanger as a USER (standard-account) is useless ,
because it doesn?t show everything.

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i have Time computer which i bought in 2004 and then later it went bust and now i have virus on the computer and try using the reload or recovery cd but i get the error message unable to determine bios lock please contact manufacturer which have gone bust and need to my computer back as quick as possible running please help much appreciate with owners of time computer or ho have experienced this problem please help! what shall i do and how to bypass it and reinstall windows xp because it's not happening with bootup disks

Answer:Time computer showing unable to determine bios lock?

HI, i have the same issue with tiny PC, any help appreciated. In fact what i would prefer is not tohave to do the reload, but it all keeps crashing on me, cant boot up even in safe mode. Got as far as defrag in safe mode then crashed and cant get anywhere near it now

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Is there an easy way to determine and point out the offending driver when there are BSODs that mention a driver is to blame, so I can uninstall it? The BSODs all say "DRIVER_IRQL_ (less or not equal to, something like that)" and this is after just reinstalling Win XP on my laptop, so one or more of the many drivers I installed must be to blame. I'm looking for a way to pin-point the problem driver(s), not roll back and carefully install only what I need.

Answer:Is there an easy way to determine and point out the offending driver when there are BSODs that mention a driver is to blame, so...

Restart your computer and rapidly press F8. it should present you a blue screen with a few choices. Choose the first one and then again rapidly press F8. It should give you many options, choose start in safe mode. Then, at Start choose Control panel and open admin tools. Choose computer managament. Open device manager, and select the device which has ! mark next to it, and uninstall it. It should work then.

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Let's say for example:

I launch Fallout 3 and I loads to a certain point ever time, to the main menu. Then I click new game or play and it starts to load for a second or maybe two then it cranshes to desktop with a generic windows error box saying, "Fallout 3 has stopped working. A problem has ocurred that has caused Fallout 3 to stop working please close the program."

How can I tell if a program is terminating my Fallout 3 program and can I find out what program is doing it, if in fact another program or process is terminating Fallout 3.exe?

Thank you kindly,

Answer:How can I determine if a program is terminating another program?

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i'm completely lost on this subject and i was wondering if anyone could give me a little quick brief on what a bandwidth is and how do you determine the bandwidth of a certain program????:wave: :wave:

Answer:how do you determine the bandwidth of a program?

BANDWIDTH is related to network throughput of data, not a program per se.
Programs have several benchmarks which relate to the resources consumed
and the rate at which they can read or write data.

Does this lead you to any new questions?

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I have a program called HLDS (which is a half-life dedicated server). I am currently running multiple instances of this program and i want to upgrade or buy a new PC to hold more dedicated servers.

I want to find out how much CPU, RAM and Page File one instance of this program uses. How do I do that?

Is there a way to determine how much bandwidth it is using (upload and download)?

Also I've tried to run them on a friend's computer, who has a quad-core, but running multiple instances of this program only worked on one single core (1 core was at 95-99%). He didn't have enough RAM to run more instances of it to see if it starts using the other cores but I fear the program won't. Is it possible? If yes, is there a workaround for this?


I apologize if i posted in the wrong category.

Yours thankfully,

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Platform: Windows 7 Home Premium, ASUS laptop K52F

I use the NetMeter gadget to monitor downloads & uploads. I notice that about 2 minutes after booting, there starts a constant download (approx. 500kbps) that lasts for several minutes. I'll unplug my Ethernet connection, the download will stop, I'll plug the Ethernet back in, and the download will start back up within 30 seconds. The download goes on for several minutes and then stops. I am pretty sure (although not 100%) the download is not from my anti-virus, Avira, since I have tried manually updating its virus definitions as soon as I login. And even after Avira stops downloading its files, the download displayed on NetMeter continues for a while. I am very diligent about keeping all software & OS up to date. I have tried stopping some processes but cannot find the culprit. How can I determine which program/process is causing this download? How do I track this down?

Answer:How to determine what program is downloading?

What is listed in the startup tab of msconfig? or the Startup under Tools in CCleaner? or Startup Programs in WinPatrol?

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Can any one tell me anything about this startup program?
O4 - HKLM\..\Run: [Jqeja] rundll32.exe "C:\WINDOWS\ipivegubelixibug.dll",Startup

Answer:Can not determine startup program

You're infected.
Create new topic in "Am I Infected?" forum.

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Every so often, I see the file debug.log appear in /Users/<me>/Documents. The file has a size of zero bytes. I delete it and it eventually reappears. I do not believe that this is virus related, but I would like to figure out what program is creating it. Can you please offer some suggestions.


Answer:How to determine what program is creating a file


Do you use Google Talk by any chance?


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Hey All, I have a computer with 256mb ram and i want to upgrade to 512mb but i do not know if my computer can support that much, so i was wondering, are there any programs i can download that can determine the amount of ram my system can support? I do not have any manuals for this computer as i built it myself and cannot seem to find any info about this motherboard on the net.

Cheers, Nissanman

Answer:Program to determine how much memory is supported?

Well, CPU-Z dosnt tell me the Make and model of my motherboard, but it does say that the chipset is Via Apollo Pro.

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first please sea this quession:

i expand the main problem:
i have a 32bit program installer, when i want to install it on a 64bit windows a message tell me that you cannot install this program on a  64bit os but i must install 32bit version because i have another program just work with the 32bit version of
first program.
if i change the value of these registery key, may the program installer does determine my os is 32bit? and if not how can i do it?

registery keys:
HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Environment
thanks Sumit.

please help me, i am very tired about it.
best regards

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I've had this problem for awhile, finding strange but not necessarily harmful files, and wondering which program created them, so I can determine if they're safe to delete. I've tried Googling the file extensions, sometimes it yields answers, sometimes not. I'm guessing I would have to install a program that monitors/records all files written to the HDD. Unless there is another way.

Anyone know?

Answer:How To Determine Which Program Generated A File?

If you Right click on a file and then Left Click "properties" that may tell you.

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Is there way to tell if a program is running on Win7 in XP SP3 compatibility mode? (not VM XP Mode) Have an msaccess app where 1 of its functions only works if yes, so want to disable internal menu item to it if no. Would like to do this in VBA from within msaccess, but other examples welcome.

Answer:Determine if program running in XP SP3 compatibility mode

Hello Diane,

You could check the program's compatibility mode settings using OPTION ONE in the tutorial below to see what it's currently set at if using compatibility mode.

Compatibility Mode

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I have a user who is accumulating files in his %temp% directory at an average rate of 3 per minute, and they don't clean up on their own, so he ends up with hundreds of built up files daily.

Their names all start with "ver" then have numbers and letters, like "ver7b905", the only part that is consistent is the first three letters.

Is there a troubleshooting method I can use to determine what is creating these files, or a master list somewhere to look it up like we can with file extensions?

The system is XP Pro SP2.


Answer:way to determine what program created the temp files

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i use my serial port Com1 for use with my PDA and recently i get this error when i try to link up. it is as if some program or app is running in background from stratup and i can't figure out what it is. i don't know enough about the proccesses running in task manager to figure out what should and shouldn't be running. is there a S/W i can download that would look at my com ports and tell me what program is using it?
help please, my pda is not the only piece of equipment i need the serial port for.

Answer:How Can I Determine What Program Is Monopolizing My Serial Port

Try disabling all aps in the Windows Startup Menu except for your anti-virus program, firewall, anti-malware aps that give realtime protection (Like Spybot if you have Teatimer enabled) and essential Windows aps.I recommend Startup Inspector for managing the startup menu because it does a much better job of identifying the aps than the Windows Utility, msconfig does.Startup Inspector ? freeware (manages startup menu ? helps you identify aps in the startup menu so you can disable unnecessary programs from running in the background when they are not needed)And Startup Monitor (a small freeware ap available on the same page to notify you and require your permission for any program to add itself to your startup menu) other devices do you use the serial port for? You might be able to use USB instead.In any case, do as I suggested above and it may eliminate your problem.

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I have an oddball problem. We cloned a client's bad hard drive to a fresh hard drive, but some of the files were corrupted - including the registry, and many of the registry backups. Unfortunately, to do a repair install Windows needs the registry hives to be intact, or it won't give you the repair option.

For this system I've been using UBCD4Win - I've been manually loading each hive from the system volume information backups. The software I've been using will either show some registry entries (if it's at least somewhat good) or show no entries or crash if the hive is bad. This is an incredibly slow process.

Does anyone know a command line program that, given the path to a specific registry hive, can determine if the hive is intact or corrupt? I would like to automate this for the future.

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Using the reboot and press the ACCESS IBM button method doesn't reveal which version of the Embedded Controller Program is on the older T-40's.  How would I determine if I have the most recent version? Thanks

T41 2373-7FUWindows XP Pro, 1.6GHz Pentium M, 2GB RAM, 160GB HDD

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Anyone know of any scanner-type tools that can look at a program (on disk or running in memory) and report what type of base behaviors/abilities it's able to employ?

For example, reporting that an .exe has the ability and is set up for reading/writing to the registry, or that it's set up for network access (and to access X/Y/Z IP's), or that it can modify files on disk, or that it's able and likely to autostart itself with Windows via X/Y/Z path, etc.

So, basically a sandbox-type program like Sandboxie, but which leans more in the scanner-type direction of actively dissecting and reporting what a program can/may/will do?

Currently, I use a Windows explorer shell extension that is able to submit file hashes to VirusTotal for analysis with two clicks of the mouse -- giving an overview of the file according to many different companies' scanners. But it'd be great to have a tool that can scan and look at the behavior of a program to see what it can/may do, and particularly, behaviors that are red flags, like autostarting itself, modifying certain areas or keys of the registry, attempting to access anything on disk other than its own folder, etc.

Answer:Scan tool to determine a program's behaviors?
Process Explorer sysinternals tool from Microsoft. You can submit a process to virustotal in the latest version of Process Explorer.
Process Monitor goes a bit more in depth.

Both tools are free. Give them a shot.

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Have a Windows 7 computer with almost 300,000 files in the %temp% dir and wanted to know if anyone had a suggestion on how to determine which program is creating all these files.  Looked under properties and didn't see any info, but maybe there is a way to generate a log of which file writes to the directory?
Any help you could provide would be appreciated.  Thanks.

Answer:Determine which program is creating files in the %temp% directory

Sysinternals Process Monitor can help you identify which processes create files in your temp directory. You have to set an appropriate filter so that you don't drown in the vast amount of log data.

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Is there any program that can scan an exe file and determine if it can or will generate any kind of spyware?

Mom downloaded this one file last night that trashed her computer, but downloading it on this computer and scanning it with ms antispyware and avg, nothing is shown as malicious. The only thing that seems like it could be malicious is all the registry editting it does that shows up in its hex dump.

Answer:program to scan exe files to determine if they generate spyware

I added the directory that has the file. Now how do I get it to scan that directory specifically?

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I read that the "INTEL Bus Master IDE Driver v3.02" is for use only with the operating systems . . . Windows 95 Retail v4.00.950 and Windows 95 OSR1 v4.00.950a.

The "MICROSOFT Bus Master IDE Driver" is for use with the operating systems . . . Windows 95 OSR2.0/2.1 v4.00.950b and Windows 95 OSR2.5 v4.00.950c and Windows 98.

I have WINDOWS 95 OSR2.5 v4.00.950c.


How can I discover whether I have "INTEL or MICROSOFT" BM-IDE Driver on my system?

Is there someplace in the REGISTRY ( or somewhere else ) that states which one is on my system?

In DEVICE MANAGER - Hard Disk Controllers it says:

Intel 82371AB/EB PCI BM-IDE Controller
Primary IDE Controller ( dual fifo )
Secondary IDE Controller ( dual fifo )

IF - I am using INTEL rather than MICROSOFT . . . am I supposed to use the "Intel BM-IDE Driver v3.02" INSTALLER, to remove the "Intel BM-IDE Driver", so that the "MICROSOFT BM-IDE Driver" can be manually enabled ( or is this ONLY if I have Windows 98 with the Intel BM-IDE Drivers ? )

Is this correct - and do I need to do this on my described system?

Finally, which file ( IS ) the "Microsoft BM-IDE Driver" that is supposed to be "native and already present" with my operating system?

Thank you for any information.

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Hi guys. Okay I have recently formatted and reinstalled windows xp professional on 15 pc at the school where I work.
Everything is working great, infact there is such an improvement in performance that some students thought we had upgraded the pc's over the holidays.
XP has picked up all the hardware and found drivers for everything except the sound cards.
All the sound cards are onboard. How do I go about finding out what sound card drivers I need to download off the internet?

Answer:How do I determine what sound driver I need?

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Have a dual boot system HD-C WXP HD-D W98Upgraded W98 to WME via upgrade disk all went welltill you click on the recycle bin unerase wizardopens result computer locks up you can move the cursor but nothing works you have to use the reset button then it is ok untill of coarse you click on the bin.

Answer:Recycle bin causing lock up

I have just had the same prob and it turned out to be my scanner connection to USB1, removed the scanner and all works well, so try disconnecting any peripherals and see what happens,

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I have had an annoying problem for some time now where the PC will randomly freeze. Nothing will get out of this situation apart from powering down. Control, Alt & Del does not work either. Even the DPI lights on my G5 mouse will not alter if the buttons are pressed.
I have tried the usual RAM tests etc. but I have now unplugged my DVD/CD drive (SATA) and it hasn't locked up since.
Could this be purely coincidental or is there some connection with the drive that can cause random freezing?

Thanks in advance.


Answer:DVD/CD drive causing lock up?

Hasn't anyone any ideas about this?

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I have 4 USB ports. In the past couple of months the two ports on the front of the desktop, when you plug something into them, the desktop locks up and you have to turn the power off to the desktop.

Answer:some usb ports causing pc to lock up

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I have a dvd/cd burner installed on my computer. When I try to use it, sometimes it causes the computer to lock up so I have to push the reset button and restart the computer. It still burns cds and it just does this intermittently. Any suggestions?

Answer:Dvd/cd Burner Causing Lock Up

I forgot to mention, I uninstalled the software to see if that was causing the problem but it still locks up some of the time.

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I have the same problem with the system process taking up between 40 and 70 percent of my processor. However, this only happens when I am in a pc game. It is not specifiic to the game, as it has happened with at least 4 different ones from different companies. I have the current direct X drivers and when the system process is not maxing out the CPU, the games work fine.

I have run Process Explorer from sysinternals and determined that it's the SERVICES.exe process that jumps the system process up. I have also attached a hi-jack this log file taken during one of these spikes.

Thanks for any help

Logfile of HijackThis v1.99.1
Scan saved at 10:17:20 AM, on 4/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec\Ghost\ngctw32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.... Read more

Answer:Service Process causing lag

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Can anyone tell me which wifi driver is compatible for my acer e5 473 p3nz laptop because there are so many wifi drivers in this, and i have no time to download it one by one because right after i know the driver ill also search for windows 7 version of that driver, i recently downgrade to windows 7. Also the Lan realtek, can anyone link the win7 version of it? Additional info: None of the drivers from this site works, probably because its not compatible for my new OS 

Answer:Help me determine which wireless driver is compati...

since you downgraded your OS from what was installed and acer web site does not show support for that OS I would go to for your Lan driver, as for your wireless driver you need to look in your device manager under network adapters and see which one if at all your system is trying to install whether it be intel, broadcom, atheros as it could be any of these, the driver for 8.1 should work in windows 7.another suggestion you could use is a program called slim drivers from, this program will scan your system for its hardware and give you recommend driver updates and it will download them and install them, I have used this program and it works quite well and it is free of charge.

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I am trying to determine which revision of the VIA 4in1 drivers I have installed. I searched the web to find the following:

Open Start - Run and type in regedit. Double click

HKEY_LOCAL_MACHINE then SOFTWARE and check the listing under

VIA and/or VIA4in1Driver.

But there are not any VIA entries! What the heck does that mean?


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Can anyone tell me which wifi driver is compatible for my acer e5 473 p3nz laptop because there are so many wifi drivers in this, and i have no time to download it one by one because right after i know the driver ill also search for windows 7 version of that driver, i recently downgrade to windows 7. Also the Lan realtek, can anyone link the win7 version of it? Additional info: None of the drivers from this site works, probably because its not compatible for my new OS 

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Does anybody have an answer to my problem.I've got a usb joystick and a usb trackball on the same hub , this seems to be causing the ball to lock at irregular intervals.Any suggestions to solving this other than unplugging the joystick until needed would be appreciated.

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When I connect my Pactor PTC-IIusb modem to the USB ports on my New Thinkpad 10e 3G computer, the Pactor modem loses connection and locks up.  I am using Windows 10, have updated all drivers and the Bios from the Lenovo website,  use the latest Airmail V3.04.062 software for modem commuication with my SSB radio, have installed new ferrite beads to all cables, and have suscessfully tested the same setup on another Windows 10 computer.   I have also tested other USB paripheral devices on my Thinkpad and had no issues.  The Pactor modem uses the USB to create a Serial (COM) Port to transfer data with the computer.  I also tested a USB - GPS antenna which also creates a COM port with no problems on the Thinkpad.  Can anyone provided suggestions on how to fix this issue.   

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Hi all, I installed a video player by online download "Divx" that was required to watch an on line movie site. It started locking my screen when it attempted to "update" so I deleted the files. It still locks about once a week and when I re start I have a notice that a Divx update is available. Whether I postpone or close I get no option to stop the updates. Thanks

Answer:internet update causing lock up?

I would try using Revo Uninstaller to remove all DivX files from the system.Here is how to use Revo Uninstaller: 1) First we download it from here: Revo Uninstaller Free Version. You can skip this Step if you already have it installed. However, you may need to update it. If you have it installed already, and you need to update it, go ahead and open it up and click the AutoUpdate Icon next to Help. The use of this program makes registry changes based upon what you select for removal from the Registry. Before running Revo Uninstaller please run ERUNT before proceeding to back up your registry in case you make a mistake. 2) Select the Program to remove from the list of programs and click the Uninstall button: 3) After selecting the program you want to remove, and confirming you want to uninstall the program, then you will want to select the Advanced Option: 4) Click Next. This will start the uninstaller for the application you picked. When the uninstaller is done, and it proves to be successful, and a reboot is required, then select NO and continue the below steps. 5) Follow the prompts during the uninstallation of the application. Once it closes you will be at this window: 6) Click Next again. Once the window is done scanning for files and other things that did not get removed, you will be presented with this window: . You will want to select only the bolded items, then click on Delete. If any entries-usually the last thing listed and not in bold-have a ... Read more

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Hello folks. I keep getting a total freeze on my machine when reading newsgroup messages via Oulook Express 5 with Win95. The error message when I reset states an Allocation Error has occurred. This is always in the file for the newsgroup I was looking at i.e. windows/ outlookexpress /newsgroupname . Any ideas please how I can stop this happening? Thanks.

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I am working on a computer for a lady at my work and was wondering if someone could offer some suggestions. The problem as she states is that the computer locks up after being online for 5 minutes, running MS word and IE together, or leaving the comptuer and coming back in a few minutes.

I have formatted the drive, reloaded Win98 and installed a new modem (old one was giving conflicts). I verified that all fans are running and the memory seems to be ok. It's only got 32mb RAM but the system seems to be running great.

Of course I can't get anything to lock up! I am currently running 5 MS Word windows and 7 IE windows. The comptuer has been typing now for 2 hours.

Is there anyway that a mouse, keyboard, or printer could cause the computer to lock up? That's the only thing left that I can think of since I am not using those parts of hers. Any help would be appreciated.

Answer:Hardware causing computer to lock?

Watch her once and see exactly what she is doing or what kinds of applications are running when she has a problem. Try and take the internet connection out of the equation and see if it will lock when only running apps. If it passes that test connect to the internet and watch your system resources every time you open a new app. What version of Windoze are you running? 32MB of memory is probably part of your problem.

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I've had Windows 10 running on my Optiplex 3020 for a while now with no real problems. Recently an automated update is causing the pc to lock during the reboot. I get a black screen with circling dots which stays for hours without changing. I have to turn the pc on and off a few times to get it to recover to the previous version which works fine. I have run the Dell dignostics which updated a few drivers but the problem still occurs. Windows is trying to install the update every few days. Any ideas what might be causing this?

Answer:Windows 10 update causing pc to lock

dfmarshall,It is hard to say what is causing the problem. If all your drivers are updated and the computer was running fine prior to the update then, there is something in the Microsoft Update causing problems. Unplug any devices connected to the computer and disable any anti-virus or utility programs. Once you have done that try the update. If that does not resolve the issue. Contact Microsoft about the update.

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My friend just purchased an M-Audio Delta 44 sound card and he's been experiencing problems with it. He doesn't have net access so he can't ask this question himself.

First he installed the card into an available PCI slot as the instructions said to do. He turned on his machine and everything was going fine, he installed the drivers from the included CD-ROM and all seemed to go well. The audio card was working perfectly. He tested out playback and recording function and everything was fine. He restarted his computer and when it came to boot back up, it would immediately lock up. He restarted again and the same problem persisted. He decided to take his card out and try booting up again but this time it didn't lock up and he was able to get into Windows. He reinstalled the card again and used the same drivers from the disc. The card worked fine again after he installed it but again, after a restart, the machine would lock up.

I went to the manufacturers website and downloaded an updated driver and burned it to a CDR and dropped it at his house. He tried installing the card with the new drivers but still, this problem wouldn't end. He's tried installing the card into each of his PCI slots and nothing helped.

He's pretty lost right now about what could be the problem and so am I. I'm hoping that someone here can help us out.

To note, his computer is a Compaq 500 series with a 700mhz AMD processor, 192mb of SDRAM and Windows ME... Read more

Answer:Sound card causing lock ups

What's his power supply? If the machine's not getting enough power it will cause it to lock up. Just an idea.


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Edit: Forgot to mention... these are the system specs:

Intel DP45SG Mobo
Nvidia PNY8800gt 512MB
4GB DDR3 1333MHz RAM

So i decided to format my HDD just to clean it up and improve performance, and everything has been going smooth updating the MoBo drivers, bios, etc.. but as soon as I install the latest Nvidia Geforce 8800gt drivers, my computer will boot up, and will recognize the device, but anywhere between 1 minute to about 3 minutes the computer will completely lock up.. will not shut down and I have to cut the power... any ideas on what this might be?

Any help would be appriciated... Thank you very much

Answer:Please Help!! 8800GT Drivers causing lock up

I am still getting the problem even if i install drivers other then the nvidia ones, like omegadrivers as well, any advice?

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I had Just recently had my PC lock up with no sign of life, i immediately thought the power supply went, but saw the green light still on so then thought the motherboard and went and bought a new one and put everything back together and still no response.. no fans no post. So my friend said must be a vid card and I never heard of that having fried many of cards in the past but after pulling everything out as for expansions and memory and then had fans and post. so put them back in one by one until I didn't get a response again and then found the culprit.. one of my 8500 GT's was dead.

I've never heard of that, anyone else ever have this or is it a freak thing?

Answer:anyone heard of a vid card causing a PC to lock up?

it is not un common for a vid card to die. i just had my mobo die on me last tuesday. it went up in smoke

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I have searched some re. AVG but am not security savvy, so any help appreciated!
Purchased AVG 9.0 and I think it's giving all sorts of lockup and hanggggiiing problems (email, internet, everything!). And it seems to take forever to 'resolve' directs me when 'threat' appears to 'look at file' but takes me instead to a knowledge base screen not to actual file...and there's never a way to know if it's really resolved, since there's no "done" or " removed" box - I find it very time-consuming and the navigation very cumbersome...I don't want to spend 20 min. every time I turn on computer!

Any alternatives! I spent $40 or so on this, but I can't take much more!

Answer:AVG 9.0 causing email/internet lock up

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I have for computers, 2 desktops, 2 notebooks. The desktops are using dlink pci cards and a dlink ethernet switch. The laptops are using linksys wireless pc cards. All four computersare connected. The network seems to be fine (I can view all computers, can access my printer, share the internet) except that the laptops will lock-up when the network cards are installed.
This happens very frequently, and has basically rendered the network useless. Sometimes when the computers lock up if you remove the card then the computers will unfreeze, other times removing the card will not help and the comp has to be rebooted.
Neither computer freezes when the pc card is not connected.
Both laptops are running Win Xp. I have disabled Xp's firewall.
I am at a lose. If anyone has any suggestions I would be so appreciative to hear about it.
Thank You

Answer:Network is causing computers to lock-up

I had a similar problem when using an Orinoco wireless card. When the card is searching for the network...or trying to connect the whole laptop would hang. I eventually got newer drivers that made it much less frequent.

I now have a cisco 350 card and I have never had a problem with it.

It was bad because the cards would hand the machines even when they were withing 10ft of the AP.

My suggestion is to look for driver and firmware updates on the AP and the cards.

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Hi,  Sometimes when I use two fingers on my mouse touch pad the keyboard is locked, my touch pad is disabled and my laptop goes into something like presentation mode. Any one knows what is happening. Please I need help on this issue. I tried to change the touch pad settings but couldnt find any thing related. Thank you

Answer:Touch Pad Causing a keyboard Lock

You are probably running UltraNav driver version See this thread:

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Hello, I was referred to post here from the "Am I infected? What do I do?" sub forum.
This is the link to that particular thread with all the results of various scans and such here:
Basically, when I boot up, after about 5 minutes the conhost.exe process starts and my GPU usage spikes to 99% along with the GPU fans (the noise is how I first figured out something was going on!). I went through each process one by one, until I closed conhost and the GPU returned to normal. I have repeated just stopping conhost a lot of times and can quite confidently say it is that which is causing the GPU spike.
I have read topics online about hackers using conhost to disguise a bitcoin miner which would mean my machine has an outgoing connection to an unsafe machine. I don't know how to get rid of this. Please help me.
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 
Run by Elliott at 16:11:46 on 2013-07-27
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.8143.4523 [GMT 1:00]
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k ... Read more

Answer:Conhost.exe process causing GPU 99% usage

Hello Ell223 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", ... Read more

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Can you help? I have followed the "what to do before you post". I have removed viewpoint but something is making Outlook Express fail to open messages (the hard drive is very busy) and everything is very slow and a little erratic. I must have something going on in the background still despite what ad-aware and spybot found. The log that follows was produced using this sites HJT analyzer. I'd sure appreciate your help!
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Symantec\DeepSight Extractor\ExtractorService.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton Password Manager\AcctMgr.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Awar... Read more

Answer:background process is causing quirks

I cant see any malware in your log.Try uninstalling Creata Mail and see if that helps.Also update to HJT v1.99.1 and post a new log.It might find more.

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Hi i get this process popping up every 15 mins or so - C12llP15.exe. It opens IE (which i dont use as i use firefox, all ie security settings on high, popup blocker on) and usualy will popup an advert in an IE window. Sometimes i just here sounds.

I cant fing any details on this process when googling. I have run adaware,spybot,spyware blaster and avg antivirus in safe mode - no cigar, keeps returning. When i stop the process manualy, it just appears again after a short while.

Its most annoying, im reasonably savy with spyware etc but this ones got me beat, especially as there is nothing about it when googling.

Short of a complete format and windows reinstall, does anyone have any ideas please? Below i include my hijack this log. Thanks for any help.


MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\Program Files\Java\jre1.6.0_07\bin... Read more

Answer:C12llp15.exe process causing popups...

, . Any ideas anyone?

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Hi, I'm running Win10 x64. More often then not I will get a stutter every five seconds or so, it's noticable in the mouse pointers movement, and if I have a game running, the whole game will stutter every five secs or so.

Looking at task manager I do see my CPU is being used like 30% but any one individual process does not use much at all, making it hard to tell what process is causing this.

Does anyone have a troubleshooting advice to weed out this process?


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Lately when I've been using Firefox or almost any other program, my computer usage spikes to about 60~70% which lasts around a second. When it happens everything lags and it seems to be caused by the System process. I've scanned my computer, but nothing was found and it's really getting annoying.
Here is my Hijack this log if it helps any.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:53:05 PM, on 2/9/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\Hijac... Read more

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guys i have a problem with webproxy but i cant find the way how too stop this service ... anyone could tell me how should i do ... it take my cpu usage 100% please help

Answer:Webproxy process causing 100% CPU usage

Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop. You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) on the Desktop.The first time the tool is run, it makes also another log (Addition.txt). The logs are large, upload them using this, or upload to a site of your choosing. No account needed. Give us the links please.

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Over the past few months I've noticed that whenever using any software that outputs audio, that the System process occasionally causes a CPU overload which last about 2 minutes. Using Process Manager, I found that the thread within the System process was actually caused by kmixer.sys, which I found is the Microsoft Kernel Wave Audio Mixer. To make sure that this is the only thread causing the problem, I suspended it in Process Manager, which sorted out the CPU spikes, with the cost of any audio dependent software not functioning. Is there any way that I could possibly fix this issue? I hope that the following is enough information for you:

Microsoft Windows XP
Media Centre Edition Version 2002
Service Pack 3
Realtek HD Audio Soundcard
AMD Turion 64 Mogile
Technology MK-36
2.00GHz, 896 MB of RAM
kmixer.sys version: 5.1.2600.5512

Anything would be of real help, thanks.

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XP Pro SP2

This is sorta related to a previous thread of mine..but sorta seperate.

Anyone know of a windows update that causes user accounts to lock up / not allow a password to be entered even though its the right password?

It keeps happening to me, and i know its not software b/c this is the third clean install in 2 weeks with still the same issue...even without installing software other than office 2003 it happens.

Short and sweet... three user accounts (one admin, two poweruser) I log on as admin, lock the desktop (WIN+L), come back a few min later, log on to a poweruser acct., log off the power user acct, try to log on my admin user acct and it wont accept my password even though i was just on it and its is still open and shows me as logged on. It also locks out the poweruser accts.!!

The only thing i can do hard boot it....and this only happens once and a while...very intermitent. im gonna really hurt someone or myself soon....

ERRRRRRRRRR!!!!! All "critcal" windows updates installed, and net framework and WMP10 installed. and updated....and no i have not see a pinpoint pattern of any of the updates that can cause this. I have also used the drivers that worked fine on my previous install..and also the must be M$ updates
Thanks for reading

Answer:Windows update causing account lock out?

Err, bump.

Please help !!!

No one likes me anymore


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Hey guys,

I've been here on Tech Support Guy before and everyone's been extremely helpful so before i start wanted to thank everyone again.

Was wondering if anyone could help me:

Purchased a new laptop - ASUS G51JX-X5 Gaming Laptop. My computer freezes sometimes and it's caused by the disc drive. I first noticed it when i was burning dvds. After burning a DVD, the software pops up notifying me the writing was successful and immediately the laptop freezes. This also applies to DVD-DL's but strangely enough it didn't happen when i burned a CD (only did it once).
After noticing it happening after burning DVD-R/DVD-DL's it happened again after trying to install a game via a DVD disc. The installation screen would load, then the entire computer would freeze.

I went to my event viewer and found this under application logs around the time of most recent freeze/lockup:
WARNING - LMS Service cannot connect to Intel(R) MEI driver

As well as this in system event logs:
WARNING - A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Busevice:Function: 0x0:0x3:0x0
Vendor IDevice ID: 0x8086:0xd138
Class Code: 0x30400
Now i'd like to make note that i THINK my disc drive is PCI-E so i beleive this correlates.
TSG SysInfo - Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60G... Read more

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Whenever I touch the antenna just to try to move it, or even bump it slightly, while my pc is on, it makes my system freeze up and I have to reset my PC to fix it. Whats going on?

Answer:Linksys Wireless G PCI adapter causing lock ups.

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My computer auto restarts or locks-up only when I'm watching Hulu on full screen. I was watching Hulu and paused it for maybe 5 to 10 min while I finished up a couple of things, I starting playing the video and about maybe 10 min later my PC just shut down & restarted, there was no BSOD it just restarted on its own. I dl CPUID to check my temps to see if it was maybe o'heating while i watched other videos on hulu but nothing, it worked like a champ & temps were around 35c I think. Does any one have any suggestions on what would cause my auto restart while watching Hulu.

Answer:Hulu Causing Computer Lock-Up & Restart

Go to device manager and check video and sound drivers.
Up to date and no yellow warning markers
The tree on the left is closed.

Flash player problems

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My scroll lock key will randomly blink periodically, but not always.  I generally have the same programs open -- Word, Excel, Firefox, Thunderbird, a .wav player program, a text expander, etc. -- and I have not been able to narrow it down to coming from any particular program.  When the scroll lock light is randomly blinking, though, it affects my text expander *and* it affects the spell check in MS Word (at the flash, it looks like it is making an edit to the spell check).  Does anybody have any ideas of where I could track down why this light is blinking and how to get it to stop?

Answer:blinking scroll lock causing problems

 mmeahan....have you tried a differant keyboard ? It may be as simple as that.dl65  

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Hello All,
Not sure if this should be in the Security or a different area.
I have a user where when ever he shuts his laptop lid for a couple minutes and opens it back up he gets locked out from the Company Wireless connection.
He is the only one who has this issue so I am unsure why this happens. The Wireless uses AD Authentication.
I even made it to prompt him for the password and everything when reconnecting.
This has not resolved the issue. I am about to the point to make the computer do nothing when he shuts the lid.

Does anyone have any clue why this would happen to one user? I currently have him set up on the Guest Network and using the VPN. Then when he uses a Ethernet cable he has no issues either. Everything points toward the one Wireless connection.

Any Ideas or thoughts?

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On more than a few occasions when I exit wordpad (win98se) My computer locks up and I have a heck of a time. I try escape, cont+alt+del and when the sys busy box comes up I end task and still experience problems. I cont+alt+del a few times, the screen only partly comes back and I have to cont+alt+del a few times to restart. I always have mouse movement. Any ideas? Hope this is the right forum.

Answer:[SOLVED] Exiting wordpad causing lock-up

check out my post in the 95/98/me windows forum, i have a similar problem, and you could probably use the first reply i got...
"computer just acting funny"- windows 95/98/me

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I am running Adobe Flash Professional CC on a Toshiba AMD laptop running Win 7 Home Premium 64-bit.

None of the dialog windows in Flash CC function properly; the window opens but the buttons don't work. Some dialog windows cause the application to lock and I have to close it via Task Manager.
I wonder if another process is conflicting with Flash Pro CC.

I've attached a screenshot of all the processes that are running. I've checked each process on the excellent site:
Windows startup programs - Database search and I don't see an obvious culprit.

Does anyone see a process that I should get rid of? Or do you have any other suggestions?
The computer has recently been scanned by CC Cleaner, MalwareBytes, Avast Free Anti-virus and SpyBot.

Answer:Are background processes causing my application to lock?

Your screen print shows you have 62 processes running but there are not 62 processes in the list.
You need to click Show processes from all users to see all the processes running.

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I have just returned from a client who's Windows XP SP2 station is using IE6.0. When they tried to to use the CTRL+O option to type in a website (any site) when they hit enter the browser would be non responsive for 1 minute or more then finally go to the site. After disabling services in msconfig and reenabling 1 at a time I have determined that the Windows Acquisition Interface was causing IE to lock up. I research and found this service is for digital image acquisition I left it off and all is well - should I be concerned about other items being effected - he has no camera or scanner just uses Internet, Email and printing.


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Hopefully someone will be able to shed some light on what is going on with my work computer. Every time I reset my computer (from the start menu) my account is locked out from the server at my work. If I simply log off, or do a complete shut down it doesn't happen. Only when I reset.

Does anyone have an idea of why this might happen?


Answer:Restting computer causing account to lock out

Log off, then restart. Ask the IT dept at work if there are any security controls on the Domain Controller for your user account.

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Please help me. I am running the latest Internet Download Manager and have scanned my PC for rootkits, malware and viruses with many different sources and found 0 infections.

I am getting this exact error.........

"A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: file:///C:/Users/A6/AppData/Roaming/IDM/idmmzcc5/components/idmhelper5.js:91"

this locks up my PC for several minutes and eventually lets me click stop script, but it returns again over and over.

I have uninstalled and reinstalled IDM twice but no cure.

Answer:Script error causing PC to lock up all the time

The script seems to be related to your download manager either uninstall it and just use windows or try reinstalling it

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Need help. I've got xp without sp's. Went to run windows update. It started it's download, I believe installing sp2. About 3/4's of the way through it locked up. The computer was froze. I ctr-alt-del to get task manager but nothing happened. So I waited awhile longer and still nothing. So I rebooted the comp. Now everytime I go to windows update through help & support or through mc's site, even just clicking on the link windows update help at mc's site locks up the computer. I have to end task to get the comp running again. I've searched high and low over the internet for the answer, ran spybot, virus scan, and even reloaded xp. Which when i did that and it asked for registration info i filled it out and sent it and it too locked up the comp. Again please help. THanks.

Answer:Windows Update causing computer to lock up

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can the wrong modem drivers cause a system to hang and lock up? i replaced a bad mobo in a friends system and when reinstalling things i think i installed the wrong modem driver. system is win2k and it is a v92 pctel modem .. there were a few drivers so i just picked the first one. it works about 50% of the time so i can not imagine it being the problem.

the first time you try to dial out (via netzero) the system will lock up. once you restart it and trry to dial out again it works fine.

any ideas? thanks

Answer:wrong modem drivers causing lock up?

Yea defeintely either pick up some new drivers or a new modem.

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We have two laptops that are exactly the same at my house, we are using a 108Mb/s wireless netgear router along with 108Mb/s wireless netgear PC cards for the laptops. About a month ago I updated the wireless PC card driver software to the latest version from netgear's site on one of the laptops. I noticed a while after that the card would lock up occasionally but it could be removed and reinserted to get it working again. I installed the same software on the second laptop. After more time passed the laptops started freezing up requiring a hard reboot. I decided to go back to the older version of the driver software but the problem still exists. Is anyone else having this problem with netgear's PC cards? Crappy drivers? Any recomendations on how to remedy this problem?

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Hello, I need help with a problem. My computer is running really slow so i restarted my computer and pressed ctrl alt del. Looked under processes with out any applications running these are the processes that are running.

SynTPEnh.exe User
THotkey.exe User
avgemc.exe User
wdfmgr.exe Local Service
swupdtmr.exe system
alg.exe Local Service
DVDRAMSV.exe system
CFSvcs.exe system
CDAC11BA.EXE system
avgupsvc.exe system
avgamsvr.exe User
AOLacsd.exe User
spoolsv.exe Local Service
explorer.ext Network Service
ati2evxx.exe system
svchost.exe system
svchost.exe Network Service
acs.exe system
svchost.exe system
svchost.exe Network Service
svchost.exe system
ati2evxx.exe system
lsass.exe system
services.exe system
winlogon.exe system
csrss.exe system
smss.exe system
TPSBattM.exe User
ctfmon.exe1 User
agrsmmsg.exe User
tfswctrl.exe User
system system

My comp. normally runs around 32% cpu usage and is now running at 100%
what processes do i need to end???

Thanks for any help.

Answer:Process running on startup causing 100% cpu usage

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I have developed a puzzling problem. When ever my hard drives are being defraged I can hear static in my TV Tuner card audio output. I also hear static when I move the mouse or the mouse wheel to scroll. This problem occurs with Diskeeper 2007 and O&O Defrag V10 Pro. The problems go away when these programs are uninstalled. I have run my Hauppauge GoTV tuner card for a long time along with Diskeeper V7, 8, 9, 10 and 2007 and never before had problems with on this system. Any help on this would be greatly appreciated...

I just noticed that I can also hear each key as I type this....a subtile little tic as I hit each key. All of this goes away when the TV tuner application is shut down.

XP Home SP2

Answer:Defrag process causing audio interference

That can be a very difficult thing to figure out. Any changes to the locations of any electronic devices near the computer? Any new devices attached? Or any changes to the wiring configuration in the back?

Try moving wires and devices to see if the trouble is at all affected or attenuated.

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Hello everybody. I have been messing with this problem all week. There appears to be no real way to key word it so as to find others with this problem - and - thus, a solution.A standard Windows shut down or reboot via the GUI will fail because a three character program/process will need forced closed. The name for this program is always different (eg: b28, 35c, f78, c08, a14, and so on).This is not normal behavior. I have ran AVG, MS Security Essentials, Malwarebytes Anti-malware and Anti Root Kit Beta and Kaspersky TDSS Killer to no avail.The program is hidden and I can not find it in the process list of task mgr, computer management or search by name for the file with hidden file search on.The only time the computer rebooted without forcing this process down was when I rebooted Kaspersky TDSS Killer to find loaded modules but it took a while. It also took three tries to get Kaspersky to load this way, but when it did, it found nothing.I prefer to get to the bottom of things as opposed to using system restore - else I never learn new and important information. This is the first time I have been unable to fix a windows problem since Windows 3.11.I am sure I am not the only person with this problem. Has anybody here heard of something like this?

Answer:Hidden process causing reboot fail.

Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post.

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I am running Windows XP Pro, and just recently I have found that when I am playing games which use a bit of cpu power (Battlefield 2 & 2142), about every 5 minutes or so, the game becomes slow & jerky. When I Alt+Tab to Task Manager I can see that the process "Image Name: System ; user : SYSTEM" has spiked to 20% - 30% of the cpu capacity. after a couple of minutes it drops back down to 1 or 2% and the games runs smoothly for another 5 minutes or so, when it all starts again! I have had my current setup for a while and this has only started happening recently. I have not noticed this spike when using any other games or programs, but that could just be because it is not a big enough spike to cause problems with most programs.

The only things I have done recently are install internet explorer 7 and install a wireless keyboard & mouse. I have tried to perform a system restore, but it will not let me restore, and I have uninstalled the keyboard/mouse driver, but it still keeps happening. Does anyone have any suggestions?

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There is this process that is causing random popups to appear and/or sometimes this process will cause my computer to play sound effects over and over (usually small beeps or 'cancel' like sounds). The process name is: O11n0xii.exe (uses 5792k mem)... there is no information anywhere on the web, that filename isn't to be found on my computer... virus/spyware software gives nothing..

I can end the process, which works for approximately 30 minutes before it is automatically restarted, which continues the (very annoying) beeping and excessive popups.

Anyone ever have a similar problem/solution?


Answer:Unidentified Windows process -- causing problems!

Hello Virozosh

I think you have some sort of infection/malware

Please read this article; "Having problems with spyware and pop-ups? - First Steps"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum
Please ensure that you create a new thread in the HiJackThis Log Help Forum; not back here in this one.

When carrying out The 5 Steps, if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to The HJT Help Forum; where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Good Luck

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Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.ex... Read more

Answer:I ran hijackthis and need help finding which process is causing damage

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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Hello.  I recently purchased a refurbished U510 from the lenovo outlet, and have had a few issues with the touchpad.  I have been reading the forums and it appears that there have been 2 types of touchpad installed on the U510-- an Elan manufactured and Synaptics manufactured touchpad. How can one determine which of the 2 is installed on the laptop?  Further, how can one determine what drivers for the touchpad are installed?  I tried running Belarc advisor for the information on the hardware, but it did not specify the manufacturer.  I also searched online but could not find an answer. If anyone can give me advice, or direct me to somewhere, I would appreciate it.  Thank you.

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Hi, Have any of you experienced something similar to what I am seeing today? After editing an word document in office 2007 for not more than 30 minutes, after a keypress, word locks up and only recovery that works is to kill the process. I updated all drivers from lenovo's update site, and I checked that microsoft office 2007 is completely up-to-date. It has happened 4 times for me today, and is really tiresome  Thanks,Spip

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my grandma upgraded to windows 8, and her battery was low so windows hibernated, when she plugged it and turned it back on, it said her password was incorrect, no matter how many times she types it in correctly, windows refuses to accept her password, do i need to turn off the auto lock or what?

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Hi, when ever i use Utorrent to download something, my computer crashes, so i tried swapping Ram ( i have 2Gb x 2 ) and if i run only 1 stick and take the other out, strangley enough it runs fine! But for obvious reasons this is a hassle and would very much want to run it with both sticks in and figure out the problem here.

much appreciated.

i have Windows 7 64bit BTW.

Answer:uTorrent causing computer to lock up. Had this problem for over a year.

You have answered your own question, probability is that RAM module may be defective. You can verify that by running memtest, for minimum of 8 passes (first with both modules installed, then with one module at a time), however, it would be more appropriate to let it run through the night and see whether it reports any errors. Regards

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RE: BOINC 7.6.22, with or without VirtualBox 5.0.10

In case you are running distributing computing jobs on you computer such as [email protected] and are experiencing curser/screen freezing with Windows 10 I have found that BOINIC as listed above is the cause. This is upsetting to me as I have done distributed computing since 2007 and I would like to continue to do so but I have loaded and operated BOINIC numerous time to test it and have positively ID's is as the cause of my PC lockups. I have dropped a note to the managers of BIONIC's spelling out the problem with dump files and have not had a reply. I hope for the best.

Answer:BIONIC distributive computing manager causing lock up's

I'm using the exact same thing and I haven't notice this problem.

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Hi All

I wonder if someone there can help me out with this annoying problem

I have a system running Windows XP 64-bit
Full 64 bit spec machine

Nvidia AGP 6600GT Graphics
Creative Live Surround 5.1 Sound
1 Gig RAM
SATA 114 Gb Drive

In the Past few days I have been having problems with frequent system lock ups
I have reinstalled Sound and Graphics drivers Have completed an in place repair of windows and finally last night did a complete reformat and reinstall of windows

I still have the same problems the lock ups can occur in a few minutes or sometimes not appear for up to an hour after checking the system event logs I seem to get the same 4 errors please see below




Event Type: Error
Event Source: WMIxWDM
Event Category: None
Event ID: 123
Date: 26/02/2006
Time: 11:31:14
User: N/A
Computer: 64-BIT
Machine Check Event reported is a fatal Bus or Interconnect timeout error.
Memory Hierarchy Level: 2
Participation: 2
Request Type: 0
Memory/IO: 2
Address: 82381767707776

For more information, see Help and Support Center at
0000: 01 00 00 00 01 00 00 00 ........
0008: 7e 86 f6 02 c8 3a c6 01 ~.:.
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ......... Read more

Answer:Unusual and annoying errors causing system lock up

I think it is a CPU problem, see:;en-us;889249

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RE: BOINC 7.6.22, with or without VirtualBox 5.0.10

I case you are running distributing computing jobs on you computer such as [email protected] and are experiencing curser/screen freezing with Windows 10 I have found that BOINIC as listed above is the cause. This is upsetting to me as I have done distributed computing since 2007 and I would like to continue to do so but I have loaded and operated BOINIC numerous time to test it and have positively ID's is as the cause of my PC lockups. I have dropped a note to the managers of BIONIC's spelling out the problem with dump files and have not had a reply. I hope for the best.

Answer:BIONIC distributive computing manager causing lock up's

I'm using the exact same thing and I haven't notice this problem.

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