Computer Support Forum

HELP!! I am stuck on the windows "login to windows" screen...

Question: HELP!! I am stuck on the windows "login to windows" screen...

I think that I may have used a corrupted exe file in my laptop and now I am unable to get past the log-in screen using any of my past logins. just hitting enter as I did before this problem, will not work. I have alot of files that I do not have copies of that I can not loose, if I were to reload windows xp pro again. I can get to the drive by hooking it up to another computer, but I cannot get into any files under "user". I can go into "all users" and one other user shown in the list. But when I try to go into "user" file, it says that I do not have permission to access this file. That is the mode I was in for all of my work to be saved in. It is the same situation in safe mode when I boot in safe mode. Can anyone help or suggest what to do? Dimarrco

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Preferred Solution: HELP!! I am stuck on the windows "login to windows" screen...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: HELP!! I am stuck on the windows "login to windows" screen...

Try This...

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Hi, I've been a happy user of my Windows 7 for about a year but about a week ago I started getting the problem of windows stucknig after loging in. Sometimes I restart the computer for 20 times and yet it doesn't work and most often the problem is temporary. I can use the Safe Mode, I've cleaned my startup list using RegCleaner, scanned the computer with CCleaner and Ad-aware and I've also done chdsk /f

Sadly, nothing seems to work for me.

Answer:Windows stuck at the "Welcome" screen after login

For the registry cleaning:Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7.
Hopefully the damage has not already been done by the registry cleaning. I realize you were trying to repair the system, but you may have made the problem worse. The first step I would recommend is to Troubleshoot Application Conflicts by Performing a Clean Startup. It sounds like you may have already cleaned up the startup items, but you probably did not disable all non-Microsoft services.
If you need further help after those steps, please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Also, please fill in your system specs in your profile and not... Read more

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I am running Windows 8 64 bit

Apparently I scanned my system using full system scan (AVAST) and left my computer on thinking it would take for many hours. When I came back, my computer automatically shutdown because it was left standby for about 4 hours. I don't know if the scan was finished. When I try to boot, the screen gets stuck on "please wait" screen or "configuring windows. Do not turn off your computer".

I already tried going to System Recovery Options screen, then going to Troubleshoot, then Advanced Options, but I tried everything there and still the issue persists even when I tried to boot in safe mode. I tried going to command prompt, and type sfc/ scannow but it says it can't scan right now. I also tried chkdsk / R but it says the same. I don't know how to run cmd as administrator from the System Recovery Options.

So now I tried to use system restore but I am stuck to the windows logo for about 1 and half hour. I don't know if I should wait for this or it is already stuck. In other forums I read, they used system restore with only the "C:" disk group connected. Should I also do this?

I am thinking to remove AVAST or somehow disable it.

Please help me.

Answer:[SOLVED] Stuck on "Please wait" screen or "Configuring windows. Do not turn off your

Hi and Welcome to TSF!

Do you have your Windows 8 CD?

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My computer blue screen crashed several times in a row, and wouldn't get to the OS because of it. I then preformed a quick restore, and can get to the login screen now, but after my password is entered the screen says preparing windows for about 15 minutes, after which I get sent to a black screen with a mouse. Once I was given the notification that "ChangeIcon MFC Application has stopped working," though that only happened one of the times. What can I do?

Answer:Login stuck at "Preparing Windows"

Some how via safe mode you have to uninstall this update listed below
that is if you cant get to control panel on main window

1. Access Control Panel (I use Small Icons view)
2. Click on Windows Update
3. Click on Installed Windows Updates
4. Look for Update for Windows 8.1 for x64-based Systems (KB2984006) and double click to uninstall it.
5. Reboot when prompted and issue is fixed.

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I'm building an MAME arcade on a windows machine. To connect the joystick and arcade keys, I use IPAC4 Ultimarc controller. When windows is on and I connect the controller to USB, the controller is detected as a keyboard and everything works fine.
The problem is when I start the system and have the controller connected to the usb drive. The system is stuck at screen "Starting Windows" (even the 4 squares doesn't show-up). As soon as I unplug the controller the windows starts loading fine.
I have to plug the controller after windows is up.
I am looking for a solution to start windows without any issues and detect the controller automatically.
Appreciate any suggestions.

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Hey all, I am stuck on the "Starting Windows" screen. I tried restarting a few times and trying a few different things but not having much luck. Last night I tried a chkdsk, then tried to do a few things today. See 3 set of links that show the steps I went through: the order they were uploaded is junbled so here is the correct sequence, assuming first row is numbered 1,2,3, then second row 4,5,6 (hope it makes sense), then here is their correct order:Link 1: 4,5,8,7,9,6,1,2,3Link 2: 5,2,4,1,3,6Link 3: 6,4,1,7,3,5,2And at the end after it restarts I am back at the starting Windiws screenI am using windows 7 home edition, x64 bitI got told a number of times to reboot using windows 7 DVD, but it doesn't seem to be noticing the DVD, even though I checked on the BIOS and it has CD/DVD as first then hard drive as second.I last installed Dosbox and I thought it (and an old game I downloaded from a website) might be the culprit as that was the only different thing I did before the problem occurred. I wanted to uninstall the program dosbox via the command prompt (as you can see in the pics I have access to command prompt) but I can't get wmic to work for me, which will list the program for me. Not sure how else to delete it. Would Dosbox somehow have affected the hard drive?Any help would be much appreciated!Edit: I forgot to ad... Read more

Answer:Stuck at "Starting Windows" screen, DVD won't boot Windows 7,& wmic doesn't work

OK so bizarre, I took the computer apart, cleaned the insides a bit with a vacuum cleaner and blow drier, put it back together and now it works great! Sorry guys, not sure why it decides to work now!

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Windows installed some important updates last night, then I shut the machine down. Started it up today and it is stuck on the Starting Windows load screen (the black screen with the Windows icon and the Microsoft Copyright info on the bottom). No progress indicators of the updates loading however. It's been like this for about 30 minutes. I assume I need to do a hard reboot at this point...

Answer:Stuck on "Starting Windows" load screen after installing Windows updates

you may want to attempt an OS repair. I'm assuming your running Win 7, so boot from media and it should walk you through the process

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Hello, I have a desktop here where any type of OS installations won't work. If installing Windows the installation get stuck at "Starting Windows" or can't find installation media.During the hang, my hard drive makes a clicking noise for like 10 secs and then stops. If installing Linux distributions, the installation reports that the device for the media is not ready. Any help is appreciated

Acer Aspire AX1430G-UW30P
AMD E-450 dual core processor
AMD Radeon HD 6300 graphics

BTW im not sure if it's BIOS because I don't know if it's UEFI or EFI

Answer:Windows installation stuck at "Starting Windows" or "Device not ready" for linux

The clicking sound could be a bad HDD.

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Hi all,

Sorry to repeat a question I see a lot of instances of, but none of those seem to be addressing my problem correctly.

I have not done anything new to my computer in recent days, so this problem has caught me off guard (I see most instances of this problem come after upgrading to Windows 7, I have had Win 7 installed for a while now).

Here is a summary of my problem:
1) My computer recently got stuck on the "Starting Windows Screen." So I manually held the power button to reboot.
2) On reboot, it said there was a need to run a startup repair, which I did. Everything checked fine, except for the last one which said "System Volume on Disk is Corrupted," which it claimed to have successfully fixed.
3) After rebooting from repair, the system gets stuck on "Starting Windows Screen" for a good 10-15 minutes, after which it runs a registry check. After it completes that I get hopeful -- but the screen then gets stuck on an all black screen with just the mouse cursor and nothing more.
4) Additional note: Attempting to start the computer on "safe mode" leads safe mode startup to become stalled on "DRIVERS\CLASSPNP.SYS"
5) The lastest attempt to repair yielded this message: "Startup repair cannot repair this computer automatically.
Problem event Name: Startup Repair Offline
Problem signature 01: 6.1.7600.16385
02: 6.1.7600.16385
03: uknown
04: 21201099
05" AutoFailover
06: 2
07: Corrupt Volume
OS Version: 6.1.7600.... Read more

Answer:Stuck on "Starting Windows", Repair Shows "System Volume on Disk is Corrupted"

Hi Stan, Hopefully I can help you out....or at least lead you in the right direction. From my experience, the symptoms you are suggesting sound like perhaps a dying Hard drive.

1. Do you have the windows 7 boot disks that came with your computer or when you bought the Operating System? If so, you could try and insert one of those and boot from it, and attempt to repair the installation. (this won't affect your data, only the windows system files).

2. If that doesn't fix it, you could try a fresh reinstall of windows 7, and see if that works.

3. If neither of those work, its likely that because of the fact that when windows is repairing itself, it is generally putting copies of its system files in the same physical location on your disk. Because your disk is obviously not completely dead, ie....its still loading to the windows 7 startup screen, its just copying files to the bad sectors on your hard drive and gets stuck when loading. This is especially my guess because you said Safe mode is having same problems, even after attempting to repair. In the past, I've tried and salvage a disk by reformatting it and only leaving on partitions which do not contain the bad clusters. This takes some time, and some guess work.....and really this is only a "bandaid" fix because once the disk has bad clusters, its only a matter of time before these things give out. You wouldn't want to trust your important data on it anyways....

I hope this leads you in ... Read more

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I have a domain joined Surface Pro 2 running 8.1 Pro.
The following GPO settings are in place:

* Assign a default domain for logon

* Do not display last logged on user

* Disable logging in with Microsoft accounts - uses the following registry setting - MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System\NoConnectedUser - Value = 3

The end goal is for the machine to boot to the login screen that just displays empty user name and password fields
The problem at the moment is that instead of doing that, the client boots to a screen where the only option is to click on "Other user". Only then does the login screen I want, where they enter their username and password in full, actually appear.
These Surface Pro 2's are to be used by small children, and have the "Other User" screen appear is confusing for them, as well as being very annoying for me. It's completely unnecessary.
I've searched all over the 'net looking for an easy way to get the client to boot straight to the standard domain joined log in screen, but every time it just boots to this "Other User" screen that has to be clicked on in order to get the correct
login screen to come up.
Is there any way I can get this to boot straight to the login screen I want? 

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I followed the instructions given here exactly but no luck. Has anyone successfully removed this thing?

Answer:Remove "locked" message on Windows login screen

OK it works now I had to reboot..logging out and back in wasn't enough

Thanks Jerry!

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On my aunts computer (yes again) ive signed in on messenger. Somehow (IDK?!) it became the main email and everytime when you have to select an account to login to you can see how many unread emails there are. How can you remove this? HELP!!!

Answer:How to remove "10 unread messages" from windows xp login screen

sign out of your net passport

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Hi! I've been getting the above issue where the Windows Login screen displays the string "1 unread mail message" when I click on Log Off Administrator and select Switch User to temporarily log myself out of the system when I'm about to take a break. It appears right above the "...programs running" string and beneath the user name (in this case, Administrator), and I want to know how to get rid of it. It started after I installed Windows Live Messenger. I can't recall what exactly I did to make it appear, but I did uninstall the program, yet the issue remains. Any suggestions on how to deal with it?

Answer:"...unread mail message" on Windows Login screen.

Give this a read: How to Turn off xp login screen unread mail count

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My laptop stuck at Starting Windows screen.

I tried rebooting in safe mode but stops at one of the sysfile.
Tried System Repair but that did not work. I tried chkdsk also, it identified and fixed some bad sectors but after that also Startup Repair tried to fix but at the end came up with the message that "Startup Repair cannot repair this computer automatically".

Any inputs will be very much appreciated.


Answer:Windows 7 laptop stuck at "Starting Windows" screen

Work through the steps for Troubleshooting Windows 7 Failure to Start

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i have looked up fixes for this, and they say try a repair with your Windows XP disk, however, ive torn apart my house and can't find it. I really cant and dont want to reformat, one because i have a lot of files on my computer and 2, if i reformat, i would have to reinstall my modem,router,and ethernet, which i dont have disks for any of them (tore up my house again). As you can see, im not the most organized guy, and dont have any of the discs. so can someone please help me find a solution to this. thanks!

by the way i can run it fine in Safe Mode (as im doing now, Safe Mode W/ Networking)

Answer:Windows XP Home Stuck On "Windows Is Starting Up" Screen...

Freddy12 said:

i have looked up fixes for this, and they say try a repair with your Windows XP disk, however, ive torn apart my house and can't find it. I really cant and dont want to reformat, one because i have a lot of files on my computer and 2, if i reformat, i would have to reinstall my modem,router,and ethernet, which i dont have disks for any of them (tore up my house again). As you can see, im not the most organized guy, and dont have any of the discs. so can someone please help me find a solution to this. thanks!

by the way i can run it fine in Safe Mode (as im doing now, Safe Mode W/ Networking)Click to expand...

Try using System Restore from safe mode to restore your computer to an earlier date when everything worked. If that doesnt work try chkdsk c: /f Its a long shot but you never know.

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Please my computer won't turn on even in trying to boot on safe mode as well as repair.

It freezes both times and I cannot log in. I'm not sure if its a virus or not....but please I need help.

I'm panicking here...

Answer:Solved: Windows 7 Stuck on "Starting windows" screen! HELP.

Now its running disk check....I'll let you guys know if it can start or not.

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Hi all, this really wierd bug just happened and not sure what to do. My homepage is stuck at "http:///" and can't change it no matter what. The other problem is no matter what page I visit, there is no "windows internet explorer" in the title bar.I'm not sure if this is a virus or just a bug. I had IE 6 with this problem then upgraded to 7 hoping for this problem to disappear with no luck.Any help would be highly appreciated.Thank you

Answer:home page stuck at "http:///" and can't see "windows internet explorer" in bar

Will Firefox work OK?

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At first I completed the download and than waited for around 3 hours for "preparing for installation" and than when i again started the updating after the restart it is showing "checking for update" from past an hour.
What should i do?

Answer:Why does windows to update stuck at "checking for updates" and "preparing for installation" ?

The OS is probably missing some updates during the upgrade process. Be patient and let the process work on its own.

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Sorry for making a new thread, but it seems this subject needs one as it differs from others. So basicly when I ever try to shut down my computer it just gets stuck on the shutting down screen. I search through older threads and such and found a way to see if there is any errors at Even Viewer.

Few days ago I downloaded Nvidia beta driver for my GTX 560 Ti, graphic card, the version of the driver is 310.70. Now as it seems from Even Viewer it's causing the problem, there was an error with event id 1.

Details of the error: "The NVIDIA OpenGL driver detected a problem with the display
driver and is unable to continue. The application must close.

Error code: 3
Visit Support | NVIDIA for more information."

Althought Nvidia seems to be the one causing problem, for example yesterday my computer was again stuck on the shutting down screen but I can't see any errors regarding to Nvidia at Event Viewer or for any else application. Now I wonder if I should remove the driver and replace it with older stable one or do as done in the older problem which had the same kind of nvidia problem but there the guy just removed Nvidia service?

Thanks already!

Answer:Windows 7 - Stuck on "Shutting down screen" - Nvidia 110.70 beta drive

Welcome aboard, Kope.

Get rid of the beta driver, and use a known stable version. I recommend GeForce 306.23.Download and install Driver Fusion.
Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.
Let us know the results ... is the issue still there after making this change?

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Computer info: Toshiba Satellite L555D-S7005,
Processor: AMD Turion II Dual-Core Mobile M520 2.30 GHz
RAM: 4.00 GB
System Type: 64-bit Operating System
Windows: 7 Professional, Service Pack 1

My problems began probably a year ago. Started having BSOD's regularly with startup issues. Nothing I tried fixed anything. Had it in a shop where the first time I was told he "fixed some things" and seemed to be working for about a week and a half when it went back to BSOD's and startup problems (getting stuck at the "starting Windows" screen, etc). Took it back to shop where they wiped it and replaced Windows. Within a few weeks I was back to the same issues. At this point I actually just put the thing away and solely used my husbands computer. Last week after not touching my laptop for several months I had to use it due to a major accident with my husbands. The thing worked perfectly for 9 days, PERFECTLY. Then it started randomly shutting down with no rhyme or reason. After a couple of times doing that it started getting stuck at the "starting Windows" screen and wanting to run Startup Repair.

With Startup Repair I get: Startup Repair cannot fix problems with this info:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 77
Problem Signature 05: AutoFailover
Problem Signature 06: 1
Problem Signature 07: NoRootCause
OS Version: ... Read more

Answer:BSOD, random shutdown, stuck at "Starting Windows" screen, etc

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I have been experiencing an issue for the past two hours or so. I booted up my laptop only to find that the laptop would not boot past the "Please Wait" screen. From here, there is absolutely nothing I can do other than move the cursor. I tried looking for a way to boot it into safe mode, but I was stunned to find there is no way of doing it without booting into the OS itself at least once, and the method of 'turning it off and on three times using the power switch' did nothing. From here, I have no idea what my options are. From what I've read this issue is typically the result of a interrupted update. This could very well be the case, since I unplugged my laptop this morning and set it to shut down, so it very well could have run out of energy during the process.

What can I do from here? I should have a recovery drive on the second partition of my Hard Drive, however I don't know how I could boot that from the recovery menu in the BIOS options. Can someone help me with what I can do to fix the problem?
All help greatly appreciated.

Answer:Windows 8 Asus K55VD stuck at "Please Wait" boot screen.

Hi have you tried CTRL+ALT+DEL that should take you into a menu where on of them is to do a factory reset or run the trouble shooter.

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As in title. I have an issue where the PC boots up fine, then after I log on the PC hangs up on the loading screen. I system restored from safe mode, and the issue was fixed. Two days later, the issue recurred. Again system restore fixed the problem. Any ideas how to fix it permanently? I did not install anything except the BF3 patch between the two system restores.

Cheers, Notso

Answer:Windows 7 stuck on "Welcome" screen - system restore fixes temporarily

Welcome to Windows Seven Forums.

You should be OK here.

Try a Startup Repair, as described in this tutorial: Startup Repair

You may want to run a system file check: SFC /SCANNOW Command - System File Checker

Or a Repair Install: Repair Install

As the problem doesn't occur in safe mode you can also check in Event Viewer for anything untoward as you may have a driver problem.

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i was forced to format because i had trojins like crazy that i couldnt get rid of. I formated but deleted everything and now when i put the driver disc in that came with my computer it wont load the drivers. when i got to browse i can see the files on the disc but its not getting me anywhere. i even tryed to put the driver disc on a flash drive and load them but all its saying is



im stuck at the install "windows screen" when it prompts you to install the drivers

can anyone help?

Answer:Solved: stuck at the "install windows" screen! please help. i was forced to format be

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system info: using windows XP service pack 2, MachSpeed MSNV-939 NVIDIA Socket 939 ATX Motherboard, 1gig sticks

Hello, and thanks for giving some time to try and help. Yesterday i installed 2 1 gig ram sticks (pc3200) to my existing 2 512mb sticks (pc2700), and everything worked without a hitch. I mention this because it was the only thing i can remember that changed on my computer, hardware/software wise, all day. Late that night i was playing call of duty 4, and my pc froze. Taking this as a sign that it was time to goto bed, i switched off my pc and did just that. Waking up this morning i switched on my pc everything was fine, it geos through the loading screen, then when its suppose to get to the welcome/login screen, nothing comes up, its just a pixelated mess ( it didn't always look exactly like this, as I've tried to fix the problem the screen looks different.) The mouse cursor appears, turns into an hourglass sometimes, and i can even move it around for a little, but then it totally freezes.

Thinking it was the ram, i took out the two new sticks, but the same thing still happens. The computer boots into safe mode/safe mode with networking just fine, and that what I'm actually using to type this.

After booting into safe mode i have tried running ... Read more

Answer:windows "messes up and freezes" at login screen

So i turned off automatic restart on errors. Then when i booted up windows and got to the "login screen" i let it sit till it froze and then i got a BSOD claiming nv4_disp hit an infinite loop. So then i uninstalled the display drivers, used Driver Sweeper, re-installed the drivers. Now when i get to the "login" screen the pixelation is different, and the computer doesn't freeze up or get the BSOD error. I still cant do anything once i get to that screen. I just move my mouse around till i get tired and restart. Any ideas? Thanks for any help.

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Hi, being new here. I just discovered having this problem today. First thing this morning I went to my computer. When the login screen came up, I entered in my user and password. Then I saw the "Welcome". Which stayed there for about five minutes before I restarted the computer, which didn't fix my problem. I tried Safe Mode, which didn't make a difference. It didn't take as long, but then I saw the blue screen. It said something like "---- unexpectedly close." Then at the bottom there were memory dumps. I couldn't see what was there because the blue screen was there for five seconds, before the PC restarted itself.

It was working fine last night. Before my six year old sister was playing with the computer despite my attempts to make a password account and full parental controls.

I believe I did manage to log in to another account that's not the administrator, but when I when to modify the user accounts the whole motherboard crashed. Every program, even the desktop. I couldn't do Alt + Tab and the Ctrl +Alt + Delete.

Please help me fix this thing. I need it to do my classwork.

Answer:Windows Vista- I cannot get past the "welcome" login screen

Try waiting longer (30/60 minuits)... If it starts up after that your software messed up, backup ur school work and stuff like that and re-install windows.

If it doesn't I can't help you..

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Hello,I have an issue on a Windows XP Professional laptop, where intermittently, when it is started up from being completely shut down, it starts loading Windows, displays the Windows logo, etc. and then displays the blue background. You can move the mouse around - but the Ctrl Alt Del login prompt doesn't appear.No key combinations I've tried work - it's just stuck there. Usually if I hold the power button down for 10 seconds, it will shut down and when I start it back up again it works normally. I would say it's one out of five times it does this.I have up to date corporate Kaspersky Antivirus, I've run registry cleaners (PC tools Registry Mechanic, CCleaner) I run a lot on my system, but keep it fairly well maintained.It's a Dell Latitude D820, Core 2 Duo @ 2Ghz, 4GB RAM, etc. - and it's running XP Pro, and is part of a Windows server domain.It has me stumped. I've done a fair bit of online research - but haven't found any solutions.Any intelligent help would be appreciated!

Answer:Windows XP Pro "stalls" just before Ctrl Alt Del login screen - sometimes

Have you tried using the ctrl+alt+del sequence?

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hi guys, today when i've finished playing the computer, i've used 'shutdown' to turn off my computer, the shutdown process doesn't seem to turn off my computer, so i just waited and waited for 30 minutes, still it was still on the same screen saying "shutting down" with the circle still spinning. so i just turned it off manually by holding the power button until it turns off.
Later on, i decided to get back on, so i turned it on but when it was at the "starting windows" screen, it was stuck there for sooo long! so i waited for a long time but it was still stuck. When i turned it off and on again, a start up repair was offered so i chose that option, it says "loading windows files" after that a blank screen for a long time, still stuck.
I then tried to boot my win7 CD to do a recovery or restore point, but after it was "loading windows files" the starting windows screen appeared again and it was stuck there.

I've googled and searched this forum but all their solution was just startup repair and recovery. can anyone please help me?


Answer:[Major Problem] Stuck on "starting windows" screen.

Hello duong,

Are you overclocking anything? If so, stop. Can you try blowing out any dust buildup? Perhaps some hardware went out? You might try temporarily replacing some things if you can to see if things stop freezing. Keep trying to do system recovery, etc., but if you can't, you may just have to reinstall. You might wait a bit and see what others have to say before you do.

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I don't want to hold the power button this time. What do I do? It is stuck at this screen.

Answer:Windows Vista computer, is stuck right now at "Shutting down..." screen

Sounds like my old ME. That crap would either hang or bsod everytime i tried to shut down. If its stuck at shutting down, you'll probably have to just hard boot it.

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Hey guys currently using home premium 32bit but got pro upgrade 64 bit so had to do the custom install from booting with the disk

I choose the language, keyboard layout etc, choose custom install, pick the hard drive and it goes to the installing screen.

When part 2 of the install screen is almost done it said installation will continue after the computer restarts.
After it restarts, it just stays on the "starting windows" screen and the windows logo never shows. It wa son there for hours. I restarted by pressing the restart button and it continued back on the step 2 and them same thing, restart and then continue later but now the screen is just stuck on the "starting windows" screen.

Any ideas????


Answer:Custom setup stuck on "starting windows" screen

Never mind, I unplugged things and it's all good

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just as the title says. i have a gateway comp, i inadvertently downloaded some kind of adware/spyware when trying to download other files. i'm running chkdsk right now and hoping for the best. i've tried doing a windows repair with no luck. any other suggestions out there ? oh, and i've tried booting up in safe mode, and still the same thing. tried taking out my RAM and switching it to no avail either.

Answer:winxp home stuck at "windows is starting up..." screen

Go here for Tims advice which may solve the problem

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Hello Sevenforums

Notebook: HP ProBook 4730s

OS: Windows 7 (x64 bit)

Did not buy from hp, bought from a guy.

Yesterday, my explorer got stuck so i had to restart the laptop by pressing the power button, i turned it on, and then, Startup repair appeared, i left it to complete and then i went to sleep.

The next day i woke up, i opened my laptop, and then "Windows is loading files" appeared and afterwards a black screen appears and it stays there forever.

I read many solutions but none of them seemed to work

Such as:

-Removing the battery and the AC adapter and then press power button for 40 seconds.

-Entering safe mode and doing a full recovery (I cannot access safe mode using F8)

I can only access the ESC which is the bios and these stuff.

If anyone can help, i would be grateful because ill probably pay $200 and up.

Im extremely sure that this problem happened because of AVG free antivirus that i installed, i installed the antivirus about 1 week ago, and i never restarted the pc until then, only putting it into sleep mode. But this time it got restarted with some strange things happening when it was restarting, and it mentioned some of the AVG files deleting stuff
I dont know im really in need of help!!

Answer:Stuck at black screen after "Windows is loading files"

Hello and welcome Majd have a read throughtis and see if there are any thngs you can use . Troubleshooting Windows 7 Failure to Boot

If you can get into safe mode at all get rid of the AVG - it is crap.

Did this bloke give you any recovery media ?? and usually factory installed machines have factory restore partitions so can you let us know exactly what model this machine is please - I know you have quoted a number but have good look underneath and look for yourself before we go any further .

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When booting the laptop (XP, SP 3) is stuck at the "Windows is starting up" window.

First, the log-in screen (where you enter user name and password) pops up only for less than a second, than it beeps and the screen disappears. (Usually this screen stays on and I change the user name from "administrator" to a different user name.)

I can start the laptop in the save mode, but I cannot switch to a different user (I guess this is normal). I would like to backup files (stored under the user name). Is there any way to switch users in the safe mode?

What can I do get over the stuck "Windows is starting up" screen?

I cannot go online with the laptop - the Wifi network is not working / not showing up at all (is this normal in the safe mode?)

This is a friends laptop I borrowed- my laptop has major issues as well 6666666 Virus/Malware/overwrites everything
After the major issues with my laptop I installed and run Malwarebytes on my friends laptop just in case. The software found nothing. Zonealarm and Avira are installed and were always up to date.

I'm really desperate! Now the second laptop is down. I feel sooo bad about my friends laptop - Please help me fix it!!!!
Both laptops are running legal Windows XP versions - installed on them when bought.

Answer:[SOLVED] stuck at"Windows is starting up" screen -2nd laptop down

Can you get into the Administrator account via "safe Mode"? Do you have a Windows XP CD? You might need it.

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So I installed windows 10. Everything as far as installation went perfect. Until it loaded, and gave me the "hi there, welcome back!" Message and then a "next" button. I click next, and all that happens is my computer acts like ts not responding and then reboots itself. And this ALWAYS. I need my computer to work. I don't know how to fix this.

Answer:Windows 10 update is stuck on the blue "welcome back!" Screen!

Perhaps your computer hangs on an "invalid" driver. Try disconnecting all devices so you only have the bare computer and try again booting.

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Hi, I am new to this forum and not a computer expert. My 6-month old Dell Inspiron laptop is currently stuck on the Welcome screen (with spinning icon). When turned on, it brings me to my sign in screen, I enter my password and then it goes to the Welcome screen and just stays there and the little icon keeps spinning. I tried holding down the power button to force it to turn off, then turning it back on but the same thing happens. It has been sitting, "spinning/stuck" for over an hour now.

Any suggestions on what to do? Thank you!

Answer:Dell Inspiron Laptop Windows 7 Home Premium Stuck on "Welcome" Screen

Hi aphelocoma,

Please try the following steps to see if they help:

Try to run 'hardware diagnostics' to check 'hardware functionality':
- Power off the laptop > Power it back on; at Dell splash screen repeatedly tap 'F12' > Use 'arrow keys' on the keyboard to highlight 'Diagnostics' and tap 'Enter' > Capture 'error message' if any.
You may refer to the following 'web article' for detailed steps: Run Built-In Diagnostics for Your System

If you still experience issues, try to 'Load BIOS defaults' to see if that works:
- Power off the laptop > Power it back on and at 'Dell splash screen' repeatedly tap 'F2 key' > Tap 'F9' to 'load BIOS defaults' > Tap 'F10' to 'Save and Exit'
Note: Also check the 'hard drive status' in the 'BIOS' (Check if detected)

Please share the exact system model, if no conclusive results show up.

Do reply with the findings; would be glad to assist.

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I've read a similar query but not any of the answers were able to solve my problem.
I have a dell studio 15 laptop (1555) with regular specs windows 7 home premium 64 bit , recently it used to give problems of sudden switch off with flash of a blue screen , the problem was a virus as it also messed with my windows essential antivirus.
Anyhow , so i installed Avast antivirus and run a boot time scan with showed some viruses , the problem is that by mistake i put a windows/temp file into the antivirus chest . After that scan my windows is unable to boot properly.
I firstly tried the suggested option of
1)windows repair but its stuck indefinately on the blue flowers screen with no activity
2)I tried to repair with a bootable copy of windows but its stuck on the point where the windows searches the present os installed , the os is listed there but the curser shows up as the circling one and does not turn normal even after a long time.
3)i tried re-installing windows but the screen is stuck at the point after it prompts you to choose GMT , the screen says "Setup is starting" indefinitely, again the same circling cursor
4)The dell diagnostics when run says that I have hard drive error no. 2000-0146
I followed a post by Greggocker and was able to backup my data using Peppermint live linux os
I also read him suggesting to change settings of BIOS, but problem is that my BIOS(Phoenix A07) Does not have many options to change anything that he said(I may also not be ... Read more

Answer:Windows 7 installation Stuck on "Starting Setup" Screen-Unabl 2 Repair

Quote: Originally Posted by harsh93singh09

I've read a similar query but not any of the answers were able to solve my problem.
I have a dell studio 15 laptop (1555) with regular specs windows 7 home premium 64 bit , recently it used to give problems of sudden switch off with flash of a blue screen , the problem was a virus as it also messed with my windows essential antivirus.
Anyhow , so i installed Avast antivirus and run a boot time scan with showed some viruses , the problem is that by mistake i put a windows/temp file into the antivirus chest . After that scan my windows is unable to boot properly.
I firstly tried the suggested option of
1)windows repair but its stuck indefinately on the blue flowers screen with no activity
2)I tried to repair with a bootable copy of windows but its stuck on the point where the windows searches the present os installed , the os is listed there but the curser shows up as the circling one and does not turn normal even after a long time.
3)i tried re-installing windows but the screen is stuck at the point after it prompts you to choose GMT , the screen says "Setup is starting" indefinitely, again the same circling cursor
4)The dell diagnostics when run says that I have hard drive error no. 2000-0146
I followed a post by Greggocker and was able to backup my data using Peppermint live linux os
I also read him suggesting to change settings of BIOS, but problem is that my BIOS(Phoenix A0... Read more

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Hello, I have a bit of a problem here. Last night my roomate was using my computer and kicked my surge protector off. The result was my computer wouldnt boot up. I played with it for a couple of minutes turning it on and off. Finally I opened the case and blew any dust out and tightened a few connectors. Turned it back on again and it seemed to boot up normally. I logged into my account and the desktop started to load up. The icons began coming up and then it froze. Control + Alt +Del would not work. So I manually turned the computer off. I attempted to boot up again and this time when I typed in my password I got stuck on a "Loading Preferences" screen. I attempted turning the computer on and off a few times hoping XP was just having an XP moment. Not the case. Next I tried booting in various safe modes. Right now I'm in Safe Mode with Network and it works perfectly. I tried to restore to a last known setting, didn't help. I did it both via the list after hitting F8 and within safemode. I played around with some account settings and now have it so I don't have to type in a password when logging in.

I tried booting up again, and now I'm stuck on the "Windows Welcome" screen. Its terrible. I've done virus and adware scans. Nothing has helped. Right now I don't know what else to do. I'm not sure if I have the actual WinXP MCE CD. I have to search for it, but I'm fairly sure it did not ship out with the computer. Obvio... Read more

Answer:WinXP MCE '05: Stuck on "Windows Loading" Screen. Safe Mode works fine

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Is my motherboard or processor causing this?Help!


My system information again:
Processor: Intel Celeron D 347 3066 MHz
CPU Clock: 3066.0 MHz (23.0 x 133.3 Mhz QDR)
Level 1 Cache: 16kB+12k uOp (data+instr.)
Level 2 Cache: 512 kB

System Name: ECS 662/1066T -M2
Motherboard Vendor: Intel Corporation
Board Model: ECS 662/1066T -M2
BIOS Version: AMI BIOS 080013 for Intel
Chipset Name: SiS 662
Chipset Vendor: Silicon Integrated Systems (SiS)
Chpset: CPU to PCI Bridge
Southbridge Vendor: Silicon Integrated Systems (SiS)
Southbridge: PCI to ISA Bridge
DMI/SMBIOS Version: 2.3

Memory Size: 2096440 kB (2047.30 MB)
System Memory: 2048 MB
Memory Module: 1024 MB
Memory Module: 1024 MB

Floppy Drive: Floppy 1.44 MB (3.5")
HDD Model: ST3500418AS
HDD Size: 476940 MB (465.76 GB)
CD/DVD Model: Compaq DVD-ROM DVD-117
CD-DVD Speed: 40x

Monitor Vendor: BenQ
Monitor Model: BenQ T720 (BNQ 7693)
Video Chip Vendor: ATI Technologies Inc
Video Chip: RV710 (RADEON HD 4350)
Video Memory Size: 512 MB

Sound Chip Vendor: Silicon Integrated Systems (SiS)
Sound Chip: SiS7012 Audio Codec

(Operating System)
Operating System: MS Windows 7 Ultimate (6.1.7600)
Windows Folder: C:\Windows

Modem Vendor: Conexant Systems
Modem Model: HSF 56k HSFi Churchill Data/Fax Modem

Interface Description: Dial-up Connection
Adapter Vendor: Silicon Integrated Systems (SiS)
Adapter Name: SiS900 10/100 Etherner Adapter

LPT Por... Read more

Answer:Stuck on "Resuming Windows" screen after hibernation

Is the SIS graphics card a seperate device or integrated with the motherboard?

If an integrated (onboard) device, have you disabled it in the BIOS when using the 512Mb grapghics card?

If not, do so then try coming out of hibernation again and see if there's any difference.

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Hey this is probably my first time ever creating a thread on troubleshooting something about my PC.okay lets startoff that in the very beginning i had XP and decided to upgrade to win7 ultimate x64. It worked out awesome no problems. Last night i was playing a game and i fell asleep on my bed. i woke up in the middle of the night and shut it down with the power button method. This morning i wokeup and i couldnt get into windows, it just wouldnt boot up. I tried doing the repair, restore, nothing worked. I was just stuck on "Starting windows" screen, it was really random. I tried reformatting with windows 7 thinking it would fix the "starting windows" problem but it just kept getting stuck after the fresh install of windows 7. I've wasted 7 hours of my day just frustrated/pissed trying to see wat can possibly be causing this problem. The thing is i went back to installing XP and it works fine. Which is wat im operating under now. I even tried installing XP and then reformatting with windows 7, and nothing..same exact problem getting stuck on the loading screen after the format was done. Could it be BIOS? I cant think of anything else. Especially when windows XP is working, its not like one of my hardware devices are defected. Its just weird because just last night windows 7 was working fine. I dont know wat couldve went wrong just from the time i shut it down to the next morning when i wokeup and i couldnt get past my loading screen. And about my computer k... Read more

Answer:Stuck @ "starting windows" screen, everything was FINE!

Hello Electroh0lic, Welcome!

I must confess I am having difficulty understanding your post. No offense intended, could you please try again, this time using proper punctuation and capitalization?

Don't know if this is applicable, but you can try looking in my post to see if anything in there helps.


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Hi !

I have been facing this intermittent issue, over the past few months. Whenever I got stuck, after a couple of reboots/repair attempts, it would work fine.
Yesterday the same thing happened, and I tried to reboot but no luck. Following are the things I tried :-

1. Startup Repair attempted but failed.
2. Tried to boot into safe mode failed.
3. Tried several bootup options in F8, no luck.
4. Tried booting with win7 cd .
5. Even tried to install a fresh win7 but blank screen.

Really out of solutions. Please help.
System is a Samsung laptop.
i3, 4 gb ram


Answer:Computer is stuck on "Startig Windows" screen

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Hello (again),

Ok, here's a quick rundown on what's happening (and it's been very frustrating so I apologise for the multiple help requests.)

Recently wiped my hdd with KillDisk and reinstalled Win7 Home Edition. Was working fine for the last 3days and was supposed to install Mint last night. When I rebooted, I got the Boot Manager, which never happened before. Selected Win7 and got stuck at the "Starting Windows" screen.

Tried to repair it, didn't work. Tried to restore, didn't work. Tried to reset to factory settings, still didn't work.

Just finished wiping it, twice. Now attempting to reinstall Win7, and still stuck at the "Starting Windows" screen.

Can someone please tell me what is happening? The last thing I did was install Ccleaner; the last thing it did was install updates. Thanks in advance...

Answer:[SOLVED] Stuck on "Starting Windows" screen

I managed to reinstall win7 but it wont load, not even in safe mode. It goes to a boot screen where the only option is Windows EMS.

So I ran KillDisk again. What I dont understand is why I see the previously set-up partitions:
C:\ (40% of hdd for windows)
D:\ (60% saved for Mint)
Q:\ (for MS Office starter/trial whatchamacallit)

Uhm, what gives?

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I tried to reformat from the XP CD and from a boot disc floppy. Each time the process gets stuck at: Windows Setup. There is nothing else on the blue screen. It won't go past there to the agreement section...or anything else.

This system was a custom built computer, given to my mother-in-law about 3 years ago. The company has since gone out of business. It was built w/ XP Professional SP1 and has since been upgraded w/ SP2. Recently Outlook express stopped working properly and would shut itself down as soon as it was opened. Then the dial-up connection would connect but no internet explorer pages would load.

I thought I would just reformat and start over...but this process gets stuck very early. What can I do?

Answer:XP reformat stuck at "Windows setup" screen

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I recently bought an external hard drive and usually i remember to unplug it before i start my computer, however this time i forgot. this caused my computer to go to the "starting windows' screen when i booted it up at which point it stayed stuck there until i restarted the pc. at that point it came up with f11 boot menu, f6 quick flash etc. then goes to a screen saying "launch startup repair (recommended) and "start windows normally". If i press start windows normally it just goes back to the starting windows screen and stays stuck there regardless of me removing the external HDD. If i press launch startup repair it say's "startup repair cannot repair this computer automatically" and comes up with error code "0x0" for all ltests it performs which include check for update, system disk test, disk failure diagnosis. Root cause found: bad hard disk. restoring my system to and earlier date has no effect, and when i open command prompt it shows X:\windows\system32> even though my system had no x drive prior to this event (external hdd is still unplugged at this point). Entering UEFI and changing boot priority between AHCI P0: WDC WD1002FAEX-00Z3AO and AHCI P2: TSSTcorp CDDVDW SH-222, the only 2 options, had no effect on anything i mentioned above. This has always been an issue with my computer and is not unique to the HDD, ive just always remembered to unplug any usb's. I looked up a lot of fixes on another pc and didn't have any luck, a... Read more

Answer:Computer stuck at "starting windows" screen

I'm 90% sure all i need to do is get my pc to boot from the D: Drive instead of X: Drive im just not sure how to go about that

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I have windows 7 Home. I restarted my computer to complete an automatic update. After doing so, My computer would remain on the "starting windows" screen for hours.

Overnight, It did load up. However, when it did the was a message at the bottom right hand side of my screen that read: "This version of windows in not genuine" right above the time and date. I also could not click on the start up menu or anything on the task bar. The sound also was not working. There was a red and white "x" by my volume icon.

I had to press the power button on my SONY Vaio (my laptop computer). I loaded from the restore option (this was an option when the computer loaded back up. The other option was to start windows normally.). It did a test and restarted and remained at the same starting windows screen.

I then loaded the computer in safe mode. I tried to restore my computer to a certain date in System restore, but it told me that I did not have a point to start from. I scanned for viruses and etc. and found 1 threat then deleted it.

I am now starting in safe mode with network to see if this allows me to connect to the internet and maybe allow me to do system restore. It's moving very slow right now.

Later today, I plan to obtain a Windows 7 disk to wipe it completely. I do not want to do this, but at this point I Don't Know what to do. Please help me of you have another option.

A.J. Sellers

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I've been having problems with my Alienware X51 since about a month ago. The issues are as follows:
Windows sometimes gets stuck at the "Welcome" screen. Even when it doesn't, logging in often takes up to 15 seconds. Of note is that this has not happened in safe mode.
The computer would often freeze shortly after login. This only seemed to happen within the first few minutes; once the window has passed, the OS is stable until shutdown.
Some system tools (such as the Windows Performance Monitor) are unresponsive after launching.
Screen artifacts would appear in safe mode when I close certain applications.

Cleaning out the dust, reinstalling graphics drivers and reseating the RAM didn't make any difference. I then did a repair install, which solved everything except the first issue. All of this normally suggests a problem with a third-party driver. However, I've also seen a few other issues that suggest that there is a hardware problem as well:
The Dell ePSA tool often freezes during memory tests.
The BIOS complained once about being unable to find the hard drive, and Windows displayed a BSoD when it did finally start up. The Ultra DMA CRC error count in the S.M.A.R.T. data also increased. However, this was right after I took the PC apart for cleaning and did not occur again after I reseated the SATA cable.
Windows might have froze once after loading the files for safe mode. Granted, I was impatient at the time and didn't wait very long before rebooting the computer.... Read more

Answer:Windows stuck at "Welcome" screen even after repair installs

Was there anything you did specifically both hardware or software-wise before the issue started occurring?

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Hello,I have been in quite the flurry since I came up with this problem this morning. First Ill give you all the tech specs. See, I have a Toshiba Prot?g? M200 Tablet PC running windows 7. The M200 was specifically designed for Windows XP, so there are some small driver issues here and there. I got the laptop used via Cragslist. The man who sold it to me was very knowledgeable on PC systems and such. I bought the laptop for $200 (I'm a student, so that was a godsend). The man fully reformatted the HD and put a fresh install of Win 7 on it. A big problem is that I DO NOT have the Win 7 license, HE does. I have no recovery discs or anything.This laptop was bought because I needed to use one program that only runs on PC platforms. I have been getting by with just about the bare minimum and everything has worked perfectly for the past two years since I bought it.I have it loaded with the max amount of RAM the model can handle: 2 GB. It has NVIDIA GeFORCE FX (I believe that is the graphics card?). I cannot say much more about what else it has for hardware, drivers, etc. as I cannot access ANYTHING on the computer. You can find the manual for this model here (PDF or HTML): for the walkthrough of what happened:I was showing my family some files on my laptop this morning. All was normal. I walked away, leaving the computer plugged in, powered on, and with two web pages open. I was gone fo... Read more

Answer:Win 7 will not boot - screen is stuck on "starting windows"

QuoteAlso, something that might be of importance is that last night I was browsing the internet and I tried to download some file. It downloaded and then said it could not work (don?t remember exact error message). Then a little window would pop up saying that I had one message alert: something about a potentially dangerous presence on my computer. I deleted the message and then x'ed out of it assuming it was spam. Everything was still working fine after that and through to late this morning.Hi Yugima,Welcome to Computer Hope!Have you tried System Restore?After you install software it makes changes to the registry or delete files, and sometimes you may even modify some settings knowingly or unknowingly. In your case, the file you downloaded may install on your computer without your knowledge. It is possible that the system may start crashing or become unstable. If that happens you can undo all this changes and restore the system to earlier time by using System Restore Utility.Press F8 when your computer starts.Choose System Recovery which should be the first optionYou will be prompted for user name password which should be an administrator account.Next you will get 5 ways of making  a restore : Startup repair, System Restore, Windows complete pc restore, Windows Memory Diagnostic tool and Command promptSelect System RestoreThe System restore windows will display list of restore points which was already created by the computer itself or if you have done it before.Sel... Read more

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First, the specs:
Windows 7 Home Premium 64 bit
Lenovo G570
Intel Core i3
Let me know if you need anything else...
Now for the symptoms:
My computer has recently been having trouble booting from the shutdown state. I am not having trouble "un-hibernating." The problem seems to only arise if I restart completely or shutdown and then turn the laptop back on. The problem began about 2 weeks ago. The screen got stuck on the image of the windows icon after the little swirling dots come together (boot screen animation). After almost 15 minutes, I lost patience and decided that something was wrong and manually powered down by holding down the power button. I then entered startup repair and restored the system to a previous restore state. This seemed to work and I didn't have problems for about a week. I then turned off the computer and left it at home while I traveled for about a week.

Upon my return, I tried to turn on the computer and it got stuck on the "Starting Windows" screen again. I did the same thing: restored to a previous restore point and tried to turn it on again. It got stuck on the same screen again. I tried to run the startup repair again, but the repair said that it could not find any problems. The repair module shut down the computer after that. I left it alone for about 5 minutes and tried to turn it on again. It booted without any problem. Strange, but OK.

I turned off the computer for the night af... Read more

Answer:Laptop stuck on "Starting Windows" Screen

One could try file checker command,

SFC /SCANNOW Command - System File Checker

then : How to Run Disk Check in Windows 7

and then: Startup Repair - Run 3 Separate Times

And try to quickly check: Memory Diagnostics Tool

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This is frustrating. Extremely frustrating.

I have a pretty new computer. Just a few months old. It is supposed to be a good one.

Dell XPS 8500
Quad core i7 processor
lots of memory and extras

This computer also has the 64 bit edition of Windows 8 installed on it. Windows 8 is driving me up the wall!!! I have had numerous problems with it since day 1.

As recently as a few days ago, my system was running reasonably okay. Then I downloaded a driver for my network card from the website. From that point on, I cannot get my computer to boot up properly. I have turned my computer off and on multiple times in hopes that it would correct whatever is wrong.

When I first turn my PC on, it will stay stuck at the Dell logo window for a while.

Sometimes it will make it past that and it will give me an error message that says:

"error sending end of post message to ME, system HALT!"

Also, I sometimes get a message which says:

"the last USB device you connected to the computer malfunctioned, and Windows did not recognize it.

Try reconnecting the device. If windows still does not recognize it, your device may not be working properly."

This is insanity. I have NOT connected any new USB devices to my computer.

I do not know what to do. I figured that the easiest thing might be to try simply reinstalling Windows 8 from scratch. So I inserted my Windows 8 reinstall disk that Dell sent me when I bought this thing. However, my compu... Read more

Answer:My Windows 8 PC will not boot up at all.....stuck on "Dell" screen

There are some simple steps you can take to try to get back to normality. Disconnect all USB devices and perform a system restore, if possible to a date prior to any of this happening. If that doesn't seem to fix it then do the same but in Safe Mode.

Let us know how it goes.

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My Windows login and logout sounds have stopped working. I went to the control panal and checked in the "sounds" and the login sound worked when I tested it there plus I checked the sound mixer and all sliders are active and pulled up. What could be the problem? All other sounds are working?


Answer:Windows "Login" and "Logout" sound stopped working

line 211 left hand side

211. Restore Startup and Shutdown Sounds

hope it helps


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I am stuck on "Start Windows normally" and "Launch startup repair"
When I choose "Start Windows Normally",it gives me blue screen with the following error:Unmountable_Boot_Volume.On "Launch startup repair" I am stuck on the Windows 7 wallpaper with cursor and can't even open Cmd trough Shift+F10.I've tried re-installing windows from USB stick and I am also stuck on "Setup is Starting".Any help please,and how much I am screwed?
P.S-On Advanced boot options I can't use Safe Mode,Safe Mode with Networking,Safe Mode with Command prompt and Last Known Good Configuration,it gets me back to "Start Windows Normally" and "Launch startup repair".

Answer:Stuck on "Start Windows normally" and "Launch startup repair"

Time to boot to an external testing/repair environment, such as a Win7 Repair disk or a hard drive test disk.

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This has been frustrating me for the past few hours. I tend to run a minecraft server on my 3 year old toshiba laptop. Now this problem I have encountered a few times before and was resolved by using system restore. However this time there are no restore points. What happened was i turned moved the laptop from my couch to my room and turned it on. It attempted to run startup fix or whatever it is called which i thought was odd but i let it continue. It kept going and i fell asleep. I woke in the morning to find my laptop off (someone else may have shut it off, I'm not sure) and when i attempted to turn it on it took me to the regular screen, booted normally but then hung with nothing but a mouse on black. I restarted a few times to have the same problem. Now it tends to go to the wolcom screen but hangs on the little blue vista loading wheel beside the word "Welcome" Safe mode doesnt work (Lists all the processes its starting then freezes and restarts, leaving it to T, the startup fix doesn't work, I've tried using regedit to fix it, tried to open task manager, tried to run with nothing put the charger plugged in and several other things. I can sometimes get it to go to just a movable cursor on a black screen but i still cant open task manager. I dont have the vista disk but i can wipe it without losing my os (Dont really want to do this as i will lose everything.) The last program i installed was rainmeter but i was able to start the computer several times with it ... Read more

Answer:Windows vista hangs on "welcome" login screen screen

Also it seems to become stuck on the screen with the green loading bar with "(c) Microsoft" below.

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I have decided to give Windows 10 a look, however it has been stuck on the last part of the installation, i.e. the screen that reads "Almost Ready", for the last 15 minutes, I just wondered if this was a known issue? or you had any advice?

Answer:Why is windows 10 stuck on the "almost ready" screen?

Is your internet slow? If your internet is fine I would say to switch off your device fully and turn it back on again. If this dosen't work I would say contact MS and they might be able to help.
Main phone: Nokia Lumia 830 White
Tablet: iPad Air 2 64GB White

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Hello , as the title says, when I start my computer it freezes/get stuck in "Satrting Windows" screen.
1st time I got this problem I took out RAMs and I put them back in and I ran a memtest and it gave no errors , then started the computer and it worked fine.
This time I tried :
- Safe mode with all its types. Safe mode also freezes at classpnp.sys
- Last know good configuration. this doesn't solve anything.
- F8 => Repair computer. this gets stuck in green loading bar with "Microsoft corporations" Screen.
- I inserted the original CD that I installed windows 7 from and tried to access System recovery options through repairing and it gives me an error that says This version isn't compatible.
- I booted with memtest and ran tests on RAM aswell it gave no errors.

but still nothing , what else can I do to solve this problem please ?!

My computer is HP Z400 Workstation , Intel Xeon CPU , 4gb RAM , 2 weeks and half ago I installed a nvidia geforce 210.

Answer:Stuck at "starting windows" screen

Work through the steps for Troubleshooting Windows 7 Failure to Start which try everything possible for starting the OS, leading up to if necessary rescuiing your files to Performing an HP system recovery or do the superior Clean Reinstall Windows 7.

Even if you choose to do the HP recovery be sure to read the Special Note to HP Owners at the end of the Reinstall tutorial as it will explain about Minimal Recovery available on many models that is almost as good as a Clean Reinstall.

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Relevance 98.81%

i turned my computer off last night as i was going to bed, and this morning i get up and turn my pc on and it gets to the windows xp black screen with the loading bar at the bottom and just sits there forever.... computer will boot to safe mode, but not to normal windows mode... i have not installed anything recently, or downloaded anything. i ran spybot about a week ago and it found 133 files that it said were spyware... i told the program to clean them and it seemed to be working fine... now im typing this from safe mode. i have tried the "msconfig" command at the run prompt and unchecked everything and tried to reboot to normal mode and it still sticks... computer is a 1.8 ghz dell with windows xp home edition. 512 meg of ram and a 160 gig hard drive... what can i do? i don't have the xp cd because i got this computer a little over a year ago from rent a center and its not under warrenty anymore.... please help

Answer:windows xp load screen "stuck"

7 more replies
Relevance 98.81%

I can't find anyone else that has this, so my apologies for starting a new thread.

I'm stuck on the blue "Welcome to Windows 10!" screen. Under that it has my name, then at the bottom a clock-like logo and an "I'm not Paul" option. On the right there's a "Next" button.

When I click "next" nothing happens. After waiting a long (long, long) time I click it again. At that point it reboots to the same screen: "Welcome to Windows 10!"

It's not booting to anything, so asking me to download files or anything else is useless 'cause it will not boot. I've tried booting with the Windows 7 install disk in (no use). I've done the download Windows 10 to a bootable USB stick and it doesn't work. I've tried the Windows 7 rescue/recovery disk and it doesn't work.

Anybody know? I've disconnected everything except one monitor, keyboard, and mouse.

Thanks ...

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Relevance 98.81%

I can't find anyone else that has this, so my apologies for starting a new thread.

I'm stuck on the blue "Welcome to Windows 10!" screen. Under that it has my name, then at the bottom a clock-like logo and an "I'm not Paul" option. On the right there's a "Next" button.

When I click "next" nothing happens. After waiting a long (long, long) time I click it again. At that point it reboots to the same screen: "Welcome to Windows 10!"

It's not booting to anything, so asking me to download files or anything else is useless 'cause it will not boot. I've tried booting with the Windows 7 install disk in (no use). I've done the download Windows 10 to a bootable USB stick and it doesn't work. I've tried the Windows 7 rescue/recovery disk and it doesn't work.

Anybody know? I've disconnected everything except one monitor, keyboard, and mouse.

Thanks ...

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Relevance 97.99%

My laptop was slow so i restarted but when restarting i used force restart because it was taking so much time. Now when i open my laptop up it gets stuck at "Starting Windows" screen.

Things Tried:
* Tried to boot in safe mode but it gets stuck there
* Tried Start up Repair option but it's still searching for problem
* Tried to use system restore but i didn't had any restore point

Dell Latitude E6400
Hitachi 500GB HDD
4 GB Ram
Intel Centrino/Duo 2 (Not sure)

Thanks In Advance

Answer:Windows 7 Stuck at "Starting Windows" screen

Quote: Originally Posted by ninetailz

My laptop was slow so i restarted but when restarting i used force restart because it was taking so much time. Now when i open my laptop up it gets stuck at "Starting Windows" screen.

Things Tried:
* Tried to boot in safe mode but it gets stuck there
* Tried Start up Repair option but it's still searching for problem
* Tried to use system restore but i didn't had any restore point

Dell Latitude E6400
Hitachi 500GB HDD
4 GB Ram
Intel Centrino/Duo 2 (Not sure)

Thanks In Advance

Wait for startup repair to finish and if it works then try and boot again if it doesn't click on the drop down menu when it says couldn't fix and put a summary of it here.

It also wouldn't hurt running a chkdsk, boot into Windows Recovery Environment(Spam f8 as soon as you press the power button until a screen comes up with some option then press enter on WinRE) click on Command Prompt and check which disk your main disk is(For me it's E: when booting into WinRE but you might want to type
and then type
list volume, your files should be in a volume labelled Windows dri).
Then type
chkdsk /r /f (Drive letter):.

Then reboot and see if it will load.

If neither of those things work then I'm sure someone else can help.

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Relevance 97.99%

Hello, my laptop just got stuck on windows 7 loading screen, I can get into the safe mode, but not in the normal mode.

I already tried to use startup repair, system restore, andthe last good configuration mode. It just keeps stuck on windows 7 loading screen. Can anyone help me?

Answer:Windows 7 stuck up on "starting windows" screen

Work through these steps for Troubleshooting Windows 7 Failure to Start starting with disinfection since it may not repair until cleaned up if infected.

What is the problem with System Restore? Did you go all the way back? Could be a driver update.

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Relevance 97.99%


I run a computer repair business and today I have had numerous customers reporting an issue with Windows 7 not booting and just sitting on the "starting windows" screen

Just wanted to see if anyone else has had this today and if any idea of cause i.e. update etc?

Startup Repair fails to fix it

System Restore either won't complete or it completes and boots okay into safe mode, but then exact same issue trying to boot in to normal mode

Answer:Windows 7 stuck on "starting windows" screen

Tried Last Known Good Configuration yet?
Or clean startup Troubleshoot Application Conflicts by Performing a Clean Startup?
If you are servicing these machines, maybe it is some app you installed? Or are you only repairing and have nothing to do with setup? Any common apps/AntiVirus among them?

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Relevance 97.99%

So, I know this isn't exactly a BSOD, but I couldn't find any other place to post it. Here we go.

Basically, it's exactly what it says on the tin. Win7 get stuck at the Starting Windows screen. I tried leaving it run for an hour and it didn't get any further. Thing is, this happened to me the last few times I turned on the PC, but I was always able to fix it by using the Startup Repair tool. This time, however, it didn't work. I looked all over the internet for any solution, but most of them require my Windows to start. I can't even start it in Safe Mode. I'm not exactly tech savvy, so I have no idea what might be causing it. Any help would be appreciated

Answer:Windows 7 gets stuck at "Starting Windows" screen

Please follow this tutorial: Troubleshooting Windows 7 Failure to Boot

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Relevance 96.76%

Everytime I click next it freezes and if i click too many times it freezes and restarts the computer and then shortly after Im straight back to the same screen. What did I exactly do and how do i fix it?

Answer:Stuck on "Welcome to Windows 10" Screen

Try to boot in Safe Mode.
Is it the same, or it boots up rightly? Let us know.

This information will be needed to determine the next course of action.

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Relevance 96.76%


I have a laptop which recently Blue Screened. On reboot it will not log in and just hangs on the "welcome" screen after entering my password. I am thinking the profile is maybe corrupt as I can log into the Guest account no problem.

I tried booting in safe mode and it still happens there. There does not seem to be another admin account for me to log into.

I have tried the recovery options and it does not detect any problems. System Restores are also failing.

I tried enabling the administrator account from the recovery command line but the account did not show up.

Any help or advice greatly appreciated.

Answer:Windows stuck at "Welcome" screen

Quote: Originally Posted by steste


I have a laptop which recently Blue Screened. On reboot it will not log in and just hangs on the "welcome" screen after entering my password. I am thinking the profile is maybe corrupt as I can log into the Guest account no problem.

I tried booting in safe mode and it still happens there. There does not seem to be another admin account for me to log into.

I have tried the recovery options and it does not detect any problems. System Restores are also failing.

I tried enabling the administrator account from the recovery command line but the account did not show up.

Any help or advice greatly appreciated.

Boot from the win 7 dvd, while booting hit shift +F10. Then type

net user administrator /active:yes (if my syntax is correct) that will enable the built in hidden administrator account.

Let us know if that doesnt work

Ken J

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Relevance 95.94%


I accidentally pulled the plug out of my computer when it was in the middle of shutting down. Now that I've tried to reboot it, I get a screen saying:

Safe Mode
Safe Mode With Networking
Safe Mode With Command Prompt
Last Known Good Configuration
Start Windows Normally

Whenever I click on any of the options above, I always ends up back at the same screen, suggest the above options again. I've tried rebooting I again a few times but nothing works?

Any ideas?

Answer:Stuck on "Safe Mode"/"Last Known Good Configuration" Screen

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Relevance 95.12%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

Answer:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

16 more replies
Relevance 94.3%

This PC is an HP Desktop model Pavilion 6520f with an AMD Athlon II x4 635 2.90 Ghz processor and 12 MB of memory. The PC is from about 2010 but the 1 T hardrive, memory ,added video card (NVIDIA) and power supply were upgraded about a year and a half ago before the installation of Windows 10. I performed a clean install of Windows 7 on the newer harddrive last summer and then upgraded to Windows 10 Home edition.

A few days ago I started experiencing random BSOD errors. This was a few days after the most recent Windows 10 system update.

I initially suspected that there was a simple system volume mismatch after the update so I scheduled a CHKDSK scan on the C: drive. It froze at 10% then crashed. I tried again with the same result. At this point the computer was booting normally and could be used for a while before any freezing or crashing.

I decided to run SFC. It froze at 50% then the computer crashed. I tried this a few times as well. Always stopped at 50% and then another Blue Screen crash.

Following some online advice, I tried to run DISM command (DISM /Online /Cleanup-image /Restore

It got to 29.2%, froze , then crashed. Now when I try to boot I only get the "preparing automatic repair" and then the keyboard select screen and I am stuck.

The keyboard and mouse inputs do not work, so there is no where to go. I tried switching to a wired keyboard and mouse but no luck.

Please help. I am at a loss as to where to go from here.

Also, I have many questions. I... Read more

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Relevance 93.89%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

Answer:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

8 more replies
Relevance 92.25%

I tried to rename computer and now there's two entries in log in screen. That new one is set as default and wouldn't accept any password but original (normal) one does. Long in is set on auto but still have to chose between those 2 when starting/restarting.
I can't find that new one anywhere to disable/delete it. Not in Users or any other place for handling accounts.
How to get rid of or where to find it ?

Answer:Reanamed "Computer", now 2 of "Me" at login screen.

Not knowing if this is what happened in your case, but what you describe occasionally happens when Windows is set up to sign in automatically to a user account and then computer name is changed.

The reason is that a full username as long as Windows is concerned is different than username from user's point of view; Mike in your case or Kari in mine are usernames for most we do and need to use a username for but actually they are just user profile names. For Windows the username is ComputerName\UserProfileName.

On laptop I am writing this for instance my full username is AGM-W10LAP01\Kari, even when I am in fact using a Microsoft account. Three different things: my Windows sign-in user account is a Microsoft account [email protected], my user profile name is Kari, my full username is AGM-W10LAP01\Kari.

Long story short, that other you which does not accept your password is doing so because it is user OldComputerName\Mike. That computer name is no longer valid making the username invalid.

I've seen the duplicate using old computer name as part of full username going away when Windows after computer name change is then set to sign in automatically with a local admin account. Restart and remove automatic sign in and see if it works.


4 more replies
Relevance 92.25%

Hi everyone.
All my experience is with XP, but my partners windows 7 laptop has this problem and I am stuck. it is a Dell laptop latitude E4300 about 4G ram, no external devices fitted.

Laptop starts to boot, I log in, "welcome" screen comes up but never finishes processing. Harddrive light keeps on pumping endlessly.
I tried to boot in "safe mode" and it stops at exactly the same spot.
I tried to run ?System restore?: I can pick a restore point OK, and it loads it but then gets stuck on ?finishing restore? (similar to the ?welcome screen? thing - it just keeps on processing )
?Start up repair? both from harddrive or dvd both say it cant find anything wrong.
Ran the command prompt. ?Sfc /scannow? it runs ?beginning verification phase of system scan? ? it gets to ?Verification 100%? then displays the line : ?windows resource protection could not perform the requested operation?
Any ideas of where I can go from here? all Ideas welcomed greatfully - she might expire without her laptop

Answer:stuck on "welcome" screen cant get "sfc /scannow" to work

Welcome to Windows Seven Forums.

Have a look at this Microsoft article: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

When the system file checker runs it creates a log file, which should help you pinpoint which file couldn't be repaired.

However, if you can't get into Windows you might want to check this tutorial: Startup Repair Infinite Loop Recovery

Did your partner create a set of Dell recovery discs or does she have a Windows 7 DVD?

If all else fails, you may have to re-install Windows.

9 more replies
Relevance 91.43%

Afternoon, I'm a bit boggled by this issue we are having on a PC at our office. It seems that the PC normally will boot up and the memory usage will be low 2 GB / 16 GB until 10-12 minutes go by then it shoots up 11 GB / 16 GB. It's really odd and I can't explain it, since no applications are started.

I took it upon myself and downloaded RamMap. Using RamMap I was able to determine that the memory is caused by "mapped files" under "file summary" I can see the two large files which are to blame. But I'm not able delete these currently until tomorrow to confirm the user doesn't need them.

What I'm looking for is an answer as to why these files seem to be singled out? Thanks in advance. I've included a screenshot to the RamMap findings and my understanding with how memory is handled is limited.

EDIT - I can see now only 1 large file is being selected for "mapped file".

Answer:Windows 7 Large files stuck in "mapped files" / "stand-by"

Attachments -

1 more replies
Relevance 91.02%

I have an Asus VivoTab Smart that comes with Windows 8, and before I can do the 8.1 upgrade, I have to install all 112 updates.  This was going just fine until after it rebooted, and now it's been stuck on the "Failure configuring Windows updates,
Reverting changes" screen for about the past 12+ hours.  I restarted it a couple of times by holding down the power button, but it comes right back to the same screen after the Asus splash screen.  Were this a laptop, I know exactly how
to fix it (go to Advanced Recovery Options), but since it's a new tablet that I haven't yet connected its Bluetooth keyboard to, I'm basically stuck.  I can't even boot to a flash drive because that requires a keyboard to get to the boot options.
What can I do?  None of the other forum posts related to this work because I don't have a keyboard attached to it and because the OS isn't loaded (can't get the Charms  bar so I can restart it that way or boot into Safe Mode or anything.)

Answer:Windows 8 tablet stuck on "Failure configuring Windows updates, reverting changes"

All right, I got it figured out - for Windows tablets, holding the Volume Down button while pressing the Power button will give you the Boot Options menu, so I used my 4-port USB hub (tablet has one micro USB port) and plugged in both a Windows 8 recovery
disk flash drive and a USB keyboard and mouse and did a System Restore from there.  Updates are still taking eons to install, but at least it's working now.

4 more replies
Relevance 91.02%

Good morning people of Seven Forums!

My laptop, which is an Acer Apsire V5-571P touchscreen Windows 8 laptop, for some reason I cannot install Windows 7 on another partition without any problems. So, I created a 135GB partition or so in Windows 8.1 and tried to boot off of the Windows 7 disk. The first problem occurs and I cannot boot from the disk. It gets stuck right when the Windows color balls are about to get together. I disabled secure boot and fast startup, which means it cannot be the problem. I figured out a nice workaround to the problem. I booted into Windows 8.1 and started the Windows 7 install from within Windows 8.1. The install went smoothly on the partition. Then, after one hour of installing and going through the 'Expand Windows Files' and stuff, boom! I'm stuck on "Starting Windows." Windows 8.1 is still bootable and a Windows 7 option is available on the graphical Windows Boot Menu. I have waited for up to 8 hours before and it still cannot boot past this screen. I have tried all sorts of Windows 7 disks with no avail. Many of them are disks that come from the Digital River ISOs provided here on Seven Forums. So, after about 3 installs, I decided to wait and wait until my computer goes past this step. But no. It has been stuck at "Starting Windows" for right under 14 hours now. I know from previous experiences that Windows does not take this long to install. My desktop took around 40-50 minutes to install, and I don't know what to do.... Read more

Answer:Windows 7 Clean Dual-Boot Installation is Stuck on "Starting Windows"

Are you installing to UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with - Windows 7 Forums?

If UEFI you may need to enable CSM or LEgacy BIOS to get Win7 to install, set UEFI First to Boot. Then you must choose the UEFI DVD choice to boot the disk.

Otherwise you can Bypass UEFI to Install WIn7.

If this is a normal BIOS then look over these steps for Overcoming Windows 7 Installation Failures - Windows 7 Help Forums which overcome 90% of installation failures. However since wiping the HD is the most effective step if that is all you haven't tried you might want to save a Win8 backup image so you can wipe the drive and reapply it afterward to its own partition, add it from Win7 using EasyBCD (click Download - no Name or Email required). It may still require Windows 8 Automatic Repair from the 8 installation media to get it to boot.

9 more replies
Relevance 91.02%


My computer completely froze upon opening the lid and logging back into my account (as far as I can remember, this is the first occasion this has happened since I got it in July.) I restarted and attempted to log back in but the process was stuck at the "waiting..." portion of the log in screen with the circling cursor. After a few minutes, I gave up and restarted attempting to boot into safe mode. Safe Mode was not functional, it failed to even open to the log in screen.

I am not sure how to fix this issue. As far as I can tell, this isn't even virus-related, but I'm honestly not too sure. I closed the lid in the middle of a session, went to eat, came back, and it simply was not working. It was functioning fine up until I attempted to open the lid.

Thanks for the help,


Answer:Logging into Vista, login stuck at "waiting..."

i have the same problem too and i am looking for a solution for it.... i also tried restoring PC for an older date and it didnt work.... i think that there is a file corruption and we need to fix it.... but how??? i dont want to format my PC.... i have too many important data in it... please help us

2 more replies
Relevance 91.02%

I got my dell few days ago. Installed it with Samsung EVO 850 SSD 500 Gb and Kingston 8GB PC3L - 12800 SODIMM.The Windows 10 Home OEM home is installed on HDD 1TB so I decided to use Samsung Data Migration software to clone the data to SSD. However, the OS crashed and decided to install a fresh Windows 10 Enterprise to SSD and deleted the previous OS on HDD using diskpart.Now after Installing Windows 10 Ent OS files. Every after BIOS run, I got BSOD errors "MEMORY MANAGEMENT" + "Page Fault it non paged area" + "IRQL NOT LESS OR EQUAL" 

More replies
Relevance 90.61%

Hi Guys

Installing Windows 7 Ultimate 64 onto an old PC of mine and have hit a problem never experienced before;

The install process goes as expected but just after ending my username (and PC name) and get to the login screen I get a strange error. Excuse me for not making a note of the error but it related to the Group policy login service being unable to start and it would do something related to a "Universal.... service" I think the abbreviation would have been UUS or UUUS? Currently doing the install again so if it happens a second time ill make a note and edit the post.

The HD is a reconditioned one I have bought so my suspicions are with it however and cdkdsk didnt turn up any errors. I am doing the install onto an old PATA drive now just to check it out though.

So the error message is Ok to a degree but after the error the PC shuts down and after the BIOS stuff I just have a black screen with a flashing underscore "_". Almost as if the Windows install cannot boot. Done all standard stuff checked the boot priority, tried manual boot and it failed. I booted into Ubuntu Live and it worked OK so I know the BIOS is OK.

I assume that at the user creation stage Windows is running from my HD and not the disc? Or is it all disc until a final reboot? Ive not checked the RAM (yet) but since its not even booting after the error it seems more like a Windows related thing?

Any suggestions?


Answer:Windows 7 Install, crashes at login screen (after "install")

Unplug all other HD's and peripherals,

Boot into BIOS setup, reset to defaults, save changes. (If an EFI BIOS you'll need to decide if you want UEFI BIOS vs. Legacy BIOS. If UEFI follow these special steps for Install, otherwise enable Legacy BIOS or Compatibility Support Module to proceed with normal install.) Set DVD drive first to boot, HD second, set SATA controller to AHCI, Save changes and Exit.

Then boot into Windows 7 installer DVD or flash stick burned or written using tool and latest ISO for your licensed OS version here.

At first installer screen Press Shift + F10, or enter System Recovery Options to open a Command Box, type:

SELECT DISK 0 (after confirming Windows 7 target HD #)

Next click Install Now, then Custom install to Clean Install Windows 7 to the partition you created. If it fails then report back at which step and the verbatim error message.

In addition read over these steps to understand the tools and methods which work best to get and maintain a perfect Clean Reinstall - Factory OEM Windows 7. The steps are the same for retail.

After install you can adjust partition size or Create new partitions for data, etc. in Disk Mgmt. You are creating the partition here for the purpose of wiping the HD and marking Active which overcomes certain install failures.

1 more replies
Relevance 90.2%

Hi, since this isn't exactly related to my last problem, I decided to post this in a different thread. Previously, my computer was having random freezes and it would have a slow startup time. I was able to get past this by performing a clean startup and changing some programs and when they start up. This was about 3 months ago. Today, I turned on my computer and after about 6 minutes, I noticed that my computer was stuck on the "Starting Windows" screen. The little animation would go, and the windows logo would show... but that's just about it. After running startup repair, I ran into the same problem, and couldn't get to my login screen. There's no black screen or BSOD, it just simply stays on the Starting Windows page.
Now, it might or might not be a Hard Drive issue, but I'm able to run an OS called Ubuntu on the same hard drive right at this moment. (I've had it installed for a few months now.) I haven't made any recent changes to Windows 7, it simply started to hang randomly, this morning. If anyone could help with this problem, it'd be pretty helpful!

Toshiba Satellite A665D-S5174, Windows 7 64bit Home Premium, 4 GB RAM

Edit: After I changed the startup programs, I was still having inconsistent freezes over the three months. I believe it might be related to Flash or Audio, since it always freezes when I'm listening to something on youtube.

Answer:Toshiba Windows 7 Computer suddenly stuck on "Starting Windows"

Work through these steps for Troubleshooting Windows 7 Failure to Boot.

Is this still the Toshiba factory preinstall? There's a reason most tech enthusiasts won't run the bloated factory preinstall but instead prefer to Clean Reinstall - Factory OEM Windows 7 to get best performance.

3 more replies
Relevance 90.2%

installing from Windows10Upgrade9194.exe downloaded to c:documents running as administrator on win7 home premium 64 bit standard user account Stuck for 12 hours

Answer:windows 10 upgrade assistant "installing Windows 10" stuck at 99% for several hours

Originally Posted by Windows Central Question installing from Windows10Upgrade9194.exe downloaded to c:documents running as administrator on win7 home premium 64 bit standard user account Stuck for 12 hours To be safe, wait for 12 hours more, if no change, just restart the pc
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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Relevance 90.2%

This is my first post so apologies if I've not done it correctly
I am following this guide :
Dual Boot Installation with Windows 7 and XP

When I boot from CD, the setup loads all the files. Then it says "setup is starting windows" and boots back into windows 7.

Does anybody know why this happens, or how to fix it?


Answer:Dual Booting Windows 7 with XP - Stuck at "setup is starting windows"

Where did you get WIn7? How is it burned to disk or flash stick installer?

5 more replies
Relevance 90.2%

Dear Sirs...

I've spent last 48 hours trying to fight the fate (and I know there's been a lot of discussions around this issues). But whatever I do my windows 7 64x would not proceed and is stuck at Expanding Windows Files Stage.
What I've Done:
- I have a pack of DVDs - both native one (OEM) and one from torrents (written at 16x - oh how stupid was I back then and how naive, 4x and finally 2x and 1x speeds) - in vain
- I also created a bootable flash drive to use instead of DVD - did not make any difference
- I tried testing and removing my RAM, one at a time, changed slots, etc. - nope. Memtest runs like a charm, 3 runs with windows utility (and in-bios utility).
- I tried to disable EVERYTHING in BIOS I could find - including support for legacy USB drives (not when I was trying USB though - it would not find it). Could not find any mentioning of Floppy, or Tech Bridge, Or K9 (which helped some other people).
- I tried to eject-reinsert the DVD drive while installing (as some people reported it helped).
- I even switched SATA cables, swapped SATA cables and switched off everything else except for PS2 Keyboard (even USB mouse was gone), HDD and DVD
- I formatted my HDD and I used both "delete partition" and "format partition" - on the dialogue where you choose where to install windows.
- I booted from Boot Disk Utility to check HDD for bad sectors and format it again.
- Finally I tried some vodoo magic which apparently proved ineffective as... Read more

More replies
Relevance 90.2%

Ok, so I'm trying to fix my fiances computer, and I'm having some difficulties pinpointing the problem's origin. She has a dell studio 1535, running Vista Home Edition, 3 Gb of RAM, Intel duo 6400 processor (I believe) and an ATI Mobile Radeon 3400 Graphics Card.

The problem is when it tries to boot into normal mode, it goes through the boot screen, then tries to load the accounts at the login screen but the accounts never come up. Instead you see "Please Wait" -> Black screen -> "Please Wait" -> Black screen over and over again until you turn off the computer (rarely the computer will restart itself). The cursor is still seen and moveable(doing the loading circle constantly) but otherwise that's all that can be done.

You can get into Safe Mode without a problem, and I talked her through how to restore it to before Christmas over the phone (which she did) but it didn't fix the issue. I've tried to restore further back than that but for some reason all of the restore points have been deleted now. I've tried installing KAV to run a scan in safe mode, but even running as admin, it begins to run the install file then just goes away without a reason. Also as it turns out she hasn't had an Anti-Virus software running for about 9 months (I have no idea why) and she is on the internet a lot.

I've tried messing with the display drivers (disabling them and restarting in normal mode) but with no success, as we... Read more

Answer:Vista stuck at "Please Wait" on login

Hi there are a couple of options you can try with a install or recovery disc 1

3 more replies
Relevance 88.97%

Hello, cheers to all of you who are trying to help!

Like the title says, I'm trying to install Windows 7 on Toshiba Equium and every time setup stops on the "Expanding Windows files (0%)". I've tried to google the solution but not a thing I tried helped.

Been there, done that list:
Complete disk format (filling with 0's)
Burning new DVDs
Using bootable USB
Debug mode
Reseting CMOS (default BIOS settings)
Selecting partition active with DISKPART
Do you have some other ideas other than what I've tried? In either way, I'm very thankful!

Answer:Windows 7 x86 and x64 installation stuck at "Expanding Windows Files"

Hello Cabbageman, welcome to Seven Forums!

The one thing you didn't mention is the probable suspect, where did the Windows installer you are using come from, perhaps that is the issue and securing another installer will sort it for you.

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If you can teach me how to fix it , it would be nice. ...I check all the USB plug and nothing is connected. Only the power plug. Im back at doing F8 and at the advance booth options. Doing safe mode WITHOUT network right now and ti's stuck at window/system32/drivers/avgrkx64.sys. ?

should i disable avg ?
using cmd promt how pls help

Answer:Windows 7 home premium Been on the "starting windows" stuck up

Yes, disable avg. If that does not work try clean boot
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
If AVG is the problem uninstall using the uninstall tool from their website and replace with Microsoft Security Essentials.
For the best protection download Malwarebytes for weekly scans. Do this regardless of the AV that you use.

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My PC has been a little temperamental the last few weeks, but it has finally given up on me.

Now my problem is different from others stated on this forum (that I've found). When I boot my PC normally, it gets as far as "Starting Windows..." with the logo there, then stops. For a while it would just take a while and go through "Preparing Desktop..." then I'd have to fix that every couple days, but now it's stopped entirely.

I've followed as many of the fixes I've found on here, but nothing has helped.

Where my problem differs is I am able to enter Safe Mode without issue. In fact I'm posting this from "Safe Mode with Networking" right now. However I cannot boot normally.

I'm running Windows 7 Home Premium 64bit. Can anyone PLEASE help me. I've put a lot of money in this computer, and not only that, I use it for all of my university work and I can't afford to replace it.

Please, I NEED a fix desperately...

Answer:Windows 7 stuck at "Starting Windows" NO fix on these forums helps

Troubleshooting Windows 7 Failure to Boot
The steps will eventually lead to backing up of your personal data and files, and then a complete clean install of Windows 7. The steps also cover hardware problems related to booting issues.

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Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

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Hi guys,

Long story short broke bootloader and mbr, but got it sorted eventually after a couple of hours reading and playing with various tools. Machine boots back into XP fine with no user interaction. However when logging in logs me straight back out. I suspect this is because my D: partition (separate hdd) seems to have lost its allocation while I've been playing with the problem (probably should have physically disconnected it first. Lesson learnt) This drive however, as well as storing about 1TB of data (of which I haven't even had time to fully back up before problem occured! I know, it's ultimately my fault) was the location for some of XP's special folders, specifically My Documents; My Music; My Pictures (I think they were the only Special Folders I relocated.) Could their disappearance be causing this issue or will I have other problems somewhere? It's the only thing I can think of right now.

Partition Wizard Home Edition's Partition Recovery Wizard tool is able to find this lost partition but gives a warning when attempting to recover (see image). I don't know if it plans to copy the data which could of course potentially overwrite itself (since I don't have another drive big enough to copy to, which I don't want to waste time doing anyway) or if it just overwrites/rebuilds the partitioning section at the start of the drive. Is this operation going to be relatively safe?
Or is there a generally safer option/tool for ... Read more

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When using IE8 and navigating to a site that requires authentication, a dialog is poped up requesting the username and password. On Windows versions prior to 7, this would not default the Domain to the name of the computer (assuming the computer is not part of an AD Domain), in fact there was no default domain name used as part of the username.

On Windows 7, the Domain defaults to the user's computer, if the username does not contain a domain specification ex not like: "MYDOMAIN\myusername". If you just type in "myusername", then the default domain is explicitly passed. If the site assumes that just the username will be passed, and infers the domain, the way Windows 7 always passes an explicit domain name (either typed as part of the username, or the default computer name) causes the login to not work. In my particular case, we're no quite sure what domain name the web site is expecting (since it expects just a username and infers the domain for us).

In Windows 7, when the "Windows Security" login dialog pops up, how do you tell it to just pass the username, excluding the default domain name?

Answer:Default Domain in "Windows Security" login dialog

I just started using Windows 7 and I am experiencing the same issue with the default domain in "Windows Security" login dialog? I've been searching, but no solution so far.

Some guidance would be greatly appreciated.


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I have a laptop with a fingerprint reader on it, got it enrolled with Windows Hello, everything I read tells me I should have an option to login with my fingerprint.  Nothing on the login screen.  My "login-options" are recovery questions, password, one time password.  I can find nothing on where to reset the security questions, I assume I filled these out when I set up the system but I despise them and generally ignore what I put in there.  Password works.  Where is my fingerprint option, and where do I either get rid of or reset the "recovery questions"?

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I'm currently using TeamViewer 10, though this happened with TeamViewer 9 too.
This error message pops up appears when I log into Windows 7, but not does appear again after hitting OK.
This is still problematic because TeamViewer does not start until the error is clicked, so I cannot remotely restart my computer.

I've attached a jpg with the error, which reads:

"TeamViwer: TeamViewer.exe - Bad Image

C:\Windows\SysWOW64\api-ms-win-downlevel-shell32-l1-1-0.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support."

I have tried uninstalling/reinstalling TeamViewer, but it does not resolve the issue.

Thanks for your help!

Answer:"Teamviewer.exe - Bad Image" error upon Windows 7 startup/login

Run option two in this tutorial: SFC /SCANNOW Command - System File Checker

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Alright so
I noticed that I had a virus called "svcvmx" in my pc and i tried everything safe mode ,changing permission , anti virus (this resource is already in use)
I've tried everything to remove this virus nothing worked
Then I open "msconifg" and I picked "diganostics" for boot up now whenever I open my pc the login page is blank(can't enter password nothing is showing only the power button and internet which isn't connected) I've tried
"Shift+restart" and that didn't work I honestly tried everything even the diganostics option when clicking "f12"
I have dell window vista
Any solution ?

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I have a problem using Windows Live Mail, downloaded and installed separately. As others have described, it is possible to launch WINMAIL (using wlmail.exe) and despite NOT entering a password, the program opens AND displays current emails. This surely is not right. I have cleared all cookies and made sure I have not saved this password anywhere. IF I go to and login I can see my emails. I logout. I go to Live Mail using the wlmail.exe shortcut on my desktop. I enter NO password and again I access my email...

And on a separate issue with Windows Live Mail, I use it to browse newsgroups, but for the life of me I cannot see how to download additional headers. For example, I subscribe to a Springsteen newsgroup. It displays 584 headers and tells me there are an additional 3500 for download, BUT I CAN'T SEE how to "force" an additonal download of any of these further topics.

Any help would be appreciated.


Answer:Windows Live Mail for NEWSGROUPS and Login "problem"


I have a lot of experience with newsgroups, but I used Windows Mail for only a month or so last spring and don't recall its details.

Newsreaders often have a setting that can limit the number of headers to be downloaded. All I can suggest is to pull down every menu you see and look it for anything that remotely looks like that choice.

Have you tried unsubscribing from the Springsteen group and then resubscribing?

For what it's worth, I have switched to Thunderbird for email and newsgroups and am not having any issues on Windows 7.

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"dependency chain" "windows 7" internet "windows explorer"

At the time of this writing, this search in Google will produce one result at best. Am I searching the wrong things? I have tried a couple handfuls of variants, and I am coming up with zilch.

Though I am fairly well versed in Windows 7 from working on other people's machines, I decided to stick with good old XP because of one issue above all else. When I instructed my firewall to block Windows Explorer from accessing the Internet it completely cut me off from the Internet, no ifs, ands or buts. My understanding of why this is happened leads me to believe the dependency chain for Internet access goes through Windows Explorer. I have long had a habit of blocking my File Manager of choice access to the Internet because... well, it's a file manager! Admittedly, my one experience with Windows 7 on my own machine was a retired student version of Server 2008 R2, but as soon as I found out that was the case, I decided not to make the move to Windows 7 and went back to my XP installation. I believe I was using Sunbelt Personal Firewall at the time. I now use PCTools Free Firewall.

Is this still the case with Windows 7? Is there a workaround if it is?

I haven't tried to recreate this on another person's machine.


Answer:"dependency chain" "windows 7" internet "windows explorer"

Hi KronKyrios, welcome to 7F!

I did find some very old information that may shed some light:

"Launch Browser Windows in a Separate Process" Setting Is Not Available in Internet Explorer 5.01 or Internet Explorer 5.5

You can go into Services and check:
Windows Firewall/Internet Connection Sharing (ICS)
Network Connections
Remote Procedure Call (RPC)
Windows Management Instrumentation

R-click on each one, then Properties, then the Dependencies Tab.
You would have to cross check each one that is listed.

Here is a good list to help you: Black Viper’s Windows 7 Service Pack 1 Service Configurations

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Well, I have a big problem. I have a laptop that was manufacturer by TOSHIBA with Vista Home Premium OS. And I haven't used it in awhile, so I kinda forgot the Windows Login Password. It's only one account on it, the "Administrator" account. So the problem is I need to login on that laptop, but sadly, I didn't make a "reset disk" for the password on it. Is there anyway I can ever log back onto it? Please Help.


Answer:Windows Vista Login Password Forgotten - No Reset Disk Was Made: "Needs Help"

Originally Posted by KenzCM

Well, I have a big problem. I have a laptop that was manufacturer by TOSHIBA with Vista Home Premium OS. And I haven't used it in awhile, so I kinda forgot the Windows Login Password. It's only one account on it, the "Administrator" account. So the problem is I need to login on that laptop, but sadly, I didn't make a "reset disk" for the password on it. Is there anyway I can ever log back onto it? Please Help.



Do you have the vista DVD? If so you can boot from the dvd and during the setup there is a key combo (shift-F10) that varies from mfr to mfr. That will get you to the command prompt. You may not need to run as admin but just in case this is how>>>> ( right click the top bar and run as admin) type net user administrator /active:true

that will enable the built in hidden admin account. reboot logon change password.

Let us know if this doesn't work


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Hi. I've been experiencing a very bizarre problem for the last couple of days. After restarting Win7 it gets to the login screen (the one that says "Windows 7" at the bottom) that is supposed to show the available profiles. But no profiles are shown. After about 30 seconds an error message pops up that appears to be in the "Wingdings" or some similar font. It's gibberish. I can't find any info on this anywhere. If anyone has any clue I'd appreciate it.

I'll try to post a photo tomorrow morning.

It does the same with "safe mode" (minus the error message) and even with "last know good...".

Here's a pic for you native Wingdings speakers out there Also, the cursors stays on screen and can be moved, plus every few seconds the screen flashes black very quickly. Does the error message look familiar to anyone (except for the font used of course). Note that going into the repair disc and using start-up repair did nothing.

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