Computer Support Forum

DVD/CD for an Acer Aspire Z5600

Question: DVD/CD for an Acer Aspire Z5600

My dvd rom is not working wont take cd and makes a noise, will it be worth replacing it or should I just get an external dvd/ cd

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Preferred Solution: DVD/CD for an Acer Aspire Z5600

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: DVD/CD for an Acer Aspire Z5600

I also have a Dell Inspiration 4700 that the on and off switch went bad. It has power therefore I dont think has to do with the power supply. I need some answers please on this two postings. Thank you

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Hello all I upgraded to a 1TB HDD but had no success keeping windows 7. I had to upgrade to windows 8.1 because windows kept coming up as "Not Genuine" all 15 times i tried to clone my original HDD. I tried 2 different softwares then just gave up. 8.1 doesn't bother me tho since this is a touch screen. My question that i need help is how/where do i get my acer programs back from tho? On acer's support they only have a few drivers and the only program avalible is updater which never works anyways. I have no way to access my webcam now or any of the other acer suite stuff that came with this pc. My pc didn't come with any added software disks so i've been floating around their site and found this forum. My warrenty expired in 2011 so i can't call anyone about this issue either!? HELP!! Acer guru's!!!!Thanks,Jer

Answer:Need help with my Acer Aspire Z5600

Wow not 1 person can help me? This sucks. I saw online that some of the Z5600's came with a 1TB HDD so I know it's possible. I bought the esupport restore disks from Acer as a last resort. STILL won't work. At the very end on final reboot of a fresh install it says it's starting services. Then an error screen pops up saying it couldn't do it and try again at the next reboot. Reboot again and it says it couldn't be completed. The OEM drive is a Sata drive. The replacement is a sata drive. I found an online manual and in the last few pages it lists some hdd's in it, weird thing is that they're sata II. Why would I need sata II if my original is sata I? Could that be my issue? Also the Western Digital 1TB drives listed are all 5400rpm instead of 7200 like I have and want. SO am I stuck getting a so called compatible 750GB 7200rpm instead?

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Question: Acer Aspire Z5600

Hi;
It's a windows 7 home premium Service Pack 1, 64 bit operating system.
When watching a movie on Netflix the computer freezes at least 3 times, even on FaceBook.
Ran Windows Security Essentials, malewarebytes antimalware, superantispyware and got rid of a bunch of viruses, still crashing.
Any reason why this computer doesn't have any restore points and it's lost its Touch Input with 2 touch points I'm assuming it's the touch screen that you could like turn the page and the desktop changes.
Can you help me please?
 

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Help please we did a restore to factory settings on our aspire and now when the power light is pressed on the power light doesn't go blue but seems to power up the motor as you can hear it burring, but nothing else happens and we have a completely black screen.  Any fixes would be grately appreciated.  Thanks

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Hi, I am hoping someone here can help me. I have been using my Acer Aspire Z5600's ethernet connection to access the internet, until last night when my power tripped out. When it came back, I could only connect to the internet via the wireless adapter. Looking in device manager, there is no sign of any Ethernet adapter. I've managed to download what I think is the most up to date updater, but running it shows no drivers need to be updated. Has anyone heard of this problem before, and if so how did you reinstate the ethernet adapter, please? Thanks, Clive

Answer:Acer Aspire Z5600 LAN adapter suddenly disappeared

Device manager, click on View, show hidden devices, click on your network adapters and see if there's any sign of ethernet adapter.

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Hi, I am hoping someone here can help me. I have been using my Acer Aspire Z5600's ethernet connection to access the internet, until last night when my power tripped out. When it came back, I could only connect to the internet via the wireless adapter. Looking in device manager, there is no sign of any Ethernet adapter. I've managed to download what I think is the most up to date updater, but running it shows no drivers need to be updated. Has anyone heard of this problem before, and if so how did you reinstate the ethernet adapter, please? Thanks, Clive

Answer:Acer Aspire Z5600 LAN adapter suddenly disappeared

Device manager, click on View, show hidden devices, click on your network adapters and see if there's any sign of ethernet adapter.

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Hello!  I can't get my computer to start up.I can hear the fan going and lights on but black screen.Any suggestions? Also there's a series of beeps when i power up.Something similar happened before but a screen  turned up saying to run diagnostics.I wound up resetting the computer but seemed fine after that.This time however nothing

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Question: My Acer Z5600

I had win 7 but I upgraded to Win 10 on my pc, my second monitor worked fine then but since installing win 10 my pc does not even reconise an additional monitor, I have tried everything i know but no resolve, any ideas guys

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HELP! I have a Aspire Z5600 All In One and I want to up grade from Windows 7 to 8.1 or 10 but they don't list any on the site are there other options? I don't have money to purchase anothe PC at this point. PLEASE HELP me, Thank you. 

Answer:Windows 10 Drivers for Aspire Z5600 All in one

windows 10 will be able to update automatically most of your drivers, maybe the only problem can be the Intel VGA but seems that lately they fixed issues about it. in the worst case, hardware with yellow exclamation mark on Device Manager, a google search can found 90% of drivers.

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HELP! I have a Aspire Z5600 All In One and I want to up grade from Windows 7 to 8.1 or 10 but they don't list any on the site are there other options? I don't have money to purchase anothe PC at this point. PLEASE HELP me, Thank you. 

Answer:Windows 10 Drivers for Aspire Z5600 All in one

windows 10 will be able to update automatically most of your drivers, maybe the only problem can be the Intel VGA but seems that lately they fixed issues about it. in the worst case, hardware with yellow exclamation mark on Device Manager, a google search can found 90% of drivers.

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Hi, I hope someone can help with a problem I have with my Aspire Z5600 all in one computer. I can't re-start the machine because it is stuck on the Windows re-loader page when I try and reboot. The screen is a dark charcoal grey with white writing and gives me two options, in order to select either of the options I would need to use the directional keys on the keyboard and press enter to action the selection. The problem is the mode seems to have disabled the USB ports and the touch screen so I can't select and option by either key board or screen and it won't move on, is just stuck on this screen rendering the computer inoperable.Can anyone give me a solution to rectify this problem please?













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Answer:Hi, My Aspire Z5600 is stuck on the Windows re-loa...

USB must work even in that screen, have you tried another keyboard?

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I am trying to do a full factory restore using eRecovery management. When I select any restore option I get a pop up that reads "Hard drive configuration is not set to the factory default. Restore aborted." Can anyone tell me why I am getting this error? Acer Aspire Z5600Win 7 Home Prem 64-bit Thanks,shelldawn

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I am attempting to use the eRecovery Management program to restore my pc. I am getting a pop up that says "Hard drive configuration is not set to the factory default. Restore aborted.' can anyone tell me what that means. Acer Aspire Z5600Win 7 Home Premium 64-bit

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When I turn my computer on, it beeps as normal, then the welcome screen appears for a second then the screen blinks black.  This blinking continues - welcome screen to the black screen - and does not make it to the logon screen.  Just keeps blinking.  Any suggestions?

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I am attempting to use the eRecovery Management program to restore my pc. I am getting a pop up that says "Hard drive configuration is not set to the factory default. Restore aborted.' can anyone tell me what that means. Acer Aspire Z5600Win 7 Home Premium 64-bit

Answer:Aspire Z5600 Factory Restore Problem

I'm not sure excatly what would be causing that. Do you have recovery media for your system? If not, please send me a PM. If you do, try the suggestion below.
 
 
If there is no data that you need on that hard drive, I suggest following the instructions in the article below, then attempting recovery after the hard drive partitioning has been removed.




Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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I have a ACER Z5600 that I purchased used. Someone had put Windows 8 on it after changing the hard drive and the touch screen would not function. After trying multiple fixes I re-installed Windows 7 Ultimate and I have the same issue. I installed the ideaCom touch driver (could not find the touch driver at ACER web site so used driver max) Same issue. Control panel had a exclamation mark over the hardware.) I ran all Windows updates and now the touch screen has diapered from device manager. At every point through this situation system information said "No Pen or Touch input is available for this Display. Any help short of dynamite would be greatly appreciated. Thanks in advance!
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5400 @ 2.70GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3004 Mb
Graphics Card: Intel(R) G45/G43 Express Chipset, 1310 Mb
Hard Drives: C: Total - 75940 MB, Free - 38924 MB; F: Total - 349 MB, Free - 89 MB;
Motherboard: Acer, Aspire Z5600
Antivirus: None
 

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I have an aspire z5600 2/1, running windows 10. For some reason, there are two cursors on my screen. How can I remove them?

Answer:I have an aspire z5600 2/1, running windows 10. How can I remove one of the two cursors on my screen

Originally Posted by lilsoup05 I have an aspire z5600 2/1, running windows 10. For some reason, there are two cursors on my screen. How can I remove them? and both are functional? Do you have a mouse attached?

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Hi! I'm planning to buy a new laptop, i already browse some online store and found thishttp://www.lazada.com.ph/acer-aspire-switch-10-e-sw3-013-10w8-64gb-intel-101-2-in-1-touchscreen-lapt... and http://www.lazada.com.ph/acer-aspire-e5-473-35tx-4gb-intel-core-i3-4005u-14-laptop-with-free-acer-la..., just want to ask which one is a good catch? Any thoughts will be much appreciated. Thanks!

Answer:Acer Aspire E5-473-35TX or Acer Aspire V15 Nitro ...

Boy, those are two very different machines! The first one is very handy if you are carrying the laptop with you most of the time, especially if you are switching between carrying it, using it as a laptop and using it as a tablet fairly often. The detriment is that the screen is small, only 10 inch. The second one is a lot more powerful and larger, but it will be more of a hassle to carry (you will want a backpack or briefcase). It's better suited if you are traveling between locations and want to set it up for extended use at each destination. You are going to be less likely to want to pull it out for ten minutes of quick web surfing.

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It has worked since I bought it around 6 weeks ago but for the last week or so the connection has failed randomly. Yesterday it stopped working totally. The windows diagnostic report says that Windows could not detect a properly installed network adaptor- and to re-install the driver.How do I do this?Thanks

Answer:Acer Aspire Acer Aspire Switch 10 will not connec...

Hi Mills,1. Get to Device Manager(Hold Windows Key & then tap letter "X")2. Under device manager check if you find any other Devices or unknown devices,. if yes you may need another computer to download the files from acersupport.com3. If Not expand network adapters, check if you see the Wireless adapter, Right click uninstall & restart the unit.4. If the Device is not detected underOthers / Unknown devices / network adapter, please contact Acer as it is a suspected Hardware Failure.

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hi there everyone,
can anyone help,
Acer aspire m1610 or acer aspire t180
i have these two computers and would like to know witch one i should upgrade,
wich one is the better computer- (
and when decided
what should i upgrade
and what are the best parts to use,
or the best way to do it,
and how do i know what parts are compatible
im not looking to spend a fortune,
but i dont mind spending a bit, as long as its worth it,
kind regards
edward

 

Answer:can anyone help, Acer aspire m1610 or acer aspire t180

First, each model has multiple hardware specifications. So I have no way of knowing the hardware configurations of either unit that you have.

Second, upgrades are limited on OEM PC's. Your only options will be RAM and the video card. And in the case of the video card, the power supply may not be able to handle a decent card.
 

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It has worked since I bought it around 6 weeks ago but for the last week or so the connection has failed randomly. Yesterday it stopped working totally. The windows diagnostic report says that Windows could not detect a properly installed network adaptor- and to re-install the driver.How do I do this?Thanks

Answer:Acer Aspire Acer Aspire Switch 10 will not connec...

Hi Mills,1. Get to Device Manager(Hold Windows Key & then tap letter "X")2. Under device manager check if you find any other Devices or unknown devices,. if yes you may need another computer to download the files from acersupport.com3. If Not expand network adapters, check if you see the Wireless adapter, Right click uninstall & restart the unit.4. If the Device is not detected underOthers / Unknown devices / network adapter, please contact Acer as it is a suspected Hardware Failure.

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What is the difference between these 2 Notebooks??? Acer Aspire R 11 R3-131T-P7HAhttp://www.amazon.com/Acer-R3-131T-P7HA-Signature-Edition-Windows/dp/B014LGK1P2 Acer Aspire R 11 R3-131T-P344http://www.amazon.com/Acer-Aspire-R3-131T-P344-11-6-inch-Notebook/dp/B012IBOCR0 The specs seem the same. Only difference I can tell is about $50 on amazon. Thanks.

Answer:Acer Aspire R 11 R3-131T-P7HA vs. Acer Aspire R 11...

Well the P344 is blue. I have one that is hotrodded a bit (8GB, Samsung EVO SSD) - original 500GB is now in a USB 3.0 external - and I consider it the best of all my portable devices

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What is the difference between these 2 Notebooks??? Acer Aspire R 11 R3-131T-P7HAhttp://www.amazon.com/Acer-R3-131T-P7HA-Signature-Edition-Windows/dp/B014LGK1P2 Acer Aspire R 11 R3-131T-P344http://www.amazon.com/Acer-Aspire-R3-131T-P344-11-6-inch-Notebook/dp/B012IBOCR0 The specs seem the same. Only difference I can tell is about $50 on amazon. Thanks.

Answer:Acer Aspire R 11 R3-131T-P7HA vs. Acer Aspire R 11...

Well the P344 is blue. I have one that is hotrodded a bit (8GB, Samsung EVO SSD) - original 500GB is now in a USB 3.0 external - and I consider it the best of all my portable devices

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hi all I have 2 acre aspire laptops one is a acer aspire 5552 and the second one is 5551-a both of them has the black screen of death I have tried a external monitor tried new ram striped Botham down and reconnected everything back to the boards also have removed the battery and held the power button for 1 min + reconnected the battery and power cable with no success any help would be great .
many thanks
Gary
 

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I bought a factory refurbished Acer Aspire AXC-603G-UW30.  I cannot find any documentation on it.  But when I typed in my S/N on the Acer website, it brought me to the Acer Aspire XC-603G-UW30 page (notice the XC, not AXC).Can anyone confirm whether or not the Acer Aspire AXC-603G-UW30 is exactly the same system as Acer Aspire XC-603G-UW30?  It certainly appears so, but I'd like to update the BIOS to fix some problems and obviously want to make sure I'm using the correct BIOS update file (so I don't inadvertently brick the computer). Thanks













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Answer:Is Acer Aspire AXC-603G-UW30 same as Acer Aspire X...

AXC= Aspire XCAspire AXC = Aspire Aspire XC the initial A is just an abbreviation for Aspire. you can check it on the acer support site, searching with model number AXC gives you nothing, searching with XC gives you the correct model, so you must use XC.

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Hello, my new Acer Aspire Notebook has my IE homepage stuck to global.acer.com and I can't change it through any of the IE options (Use Blank, Use Current, or typing it in manually - I'm trying to set it to Google).

I went to this page to solve the problem: http://support.microsoft.com/default.aspx?scid=kb;EN-US;q320159 (Home page setting changes unexpectedly, or you cannot change your home page setting).

As per Microsoft's instructions, I tried changing the "Start Page" value in "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main," but I got the following error: "Cannot edit Start Page: Error writing the value's new contents." There was no "Default_Page_URL" entry in there.

I was able to change the "Default_Page_URL" value to "Google.com" under "HKEY_ LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main" and the "Start Page" value in there was already set to "http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home"

The "Default_Page_URL" and "Start Page" entries don't exist in the "HKEY_USERS\Default\Software\Microsoft\Internet Explorer\Main" key.

Lastly, the "HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel" subkey doesn't exist either.

I would appreciate any help you could give me, thanks!
 

Answer:Can't Change Internet Explorer Homepage (global.acer.com) on Acer Aspire Notebook

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The laptop is an Acer Aspire 5742, IntelCore i3-380M
I am attaching a few pictures of what comes on the screen when I turn it on.
Even in safe mode it does not let me log in, it attempts repairs, it fails and then goes to the black screen with the white cursor.
If I try to start windows normally it loads the logo and then goes to the black screen.
Yesterday, in an attempt to do repairs it was replacing invalid security drivers or something like that and it was taking ages so I had to turn it off.
For the last week it took very long to start up, failing to configure windows but it would eventually let me log in.
Since yesterday I am only getting the black screen. it is windows 7 by the way.

i need a very quick reply please

Answer:Acer Aspire 5742, IntelCore i3-380M goes black after acer logo loads

Quick reply!!! Save your data and restore back to factory. Always have a back up image of your OS on a external drive for next time you have this problem!!

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I restarted my computer like normal and for whatever reason the computer is now stuck at the Acer boot screen. I try to press DEL to enter Setup and I even tried pressing F12 to go into the Boot Setup, but for whatever reason the computer does not respond to anything.

To shut it off I have to hold down the power button and eventually it shuts off.

Stuff to know:
- I have a wireless mouse and keyboard being used on that desktop.. Should I perhaps try to plug in a corded mouse and keyboard?
- I'm running on Windows 7 Ultimate.
Thanks
 

Answer:Acer Aspire E4600 Desktop Frozen At Acer Boot Screen

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My system is roughly 5 months old. I had used the upgrade software that Acer provided to upgrade from Vista to 7 home premium. There was no issues with the install and everything worked great for a month and then it started going in to deep hibernation. The only way to wake it was to unplug the power from the tower. I did everything I could think of from editing the registry to updating drivers, to finally reinstalling everything. No go so I packed it up and sent it back to Acer. I just got it back from Acer's repair depot. They had to replace the motherboard, hard drive, and fans on the system. They performed a factory restore and told me that I was good to go and updating shouldn't be an issue. I went to use the upgrade dvd's from Acer and low and behold, the hibernation thing started again! It took me four attempts to restore it back to factory. Now it seems stable running Vista. I am in the process up updating the drivers and windows stuff so time will tell. Is it me or is Acer systems flakey?

Does anyone have any recommendations on how I can go about updating to Windows 7 without having to format every week? I have tried doing clean installs without going the upgrade path and it still behaves badly. Sometimes it won't even turn on. Or is it just possible that the pc I purchased just can't handle Windows 7?

Answer:Acer Aspire M3203 and Acer's Windows 7 upgrade software

Are you booting the Acer Win7 Upgrade Media DVD to do a clean install? You can do that to get the cleanest possible install, without the corruption that is imported from Vista in an in-place Upgrade.

The installer is driver-complete, but afterwards any missing drivers which don't quickly arrive in Optional Windows Updates can be found on the apps/drivers CD along with favorite apps like Works, cam, etc. Others can be found on the Acer Support Downloads webpage for your model computer, Adobe (flash, Reader) and Java (runtime, free Ofc suite) sites.

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Hi, I cleansed my PC and reinstalled windows, removing all Acer software. Now, when I try check compatibility for Acer Care Center at this site; http://www.acer.no/ac/no/NO/content/software-acer-care-center, it says that my computer is not supported- it was before I cleansed it. What do I do to make the checktool recognise my PC?

Answer:Acer Aspire E5-772G-76QN, Acer Care Center not sup...

Try from the US website:http://us.acer.com/ac/en/US/content/software-acer-care-center by the way, the application probably is searching for some installed Acer software/enviroment. i would try to install the 3 applications from your model support page, under windows 8.1 OS:http://us.acer.com/ac/en/US/content/drivers/5993;-;Aspire%20E5-772G

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Hey There

First of all: I'm a studend, so I can't speek good english, cause I live in Switzerland (plz write in German if you can )

So my Problem:

I've found a Acer Aspire 5920G with Windows Vista. This was so slow and annoying . So I deleded the whole OS and installed Win 7 Home Premium x64. Now I'm searching some drivers for my Notebook. My biggest Problem is the sound driver.
In Vista, there was a tool called "Acer eAudio Manager". I want to install it, because you can switch the equalizer to movie, music and game (and it sounds awesome with the bassbooster=D). I've downloaded the driver from the website and there was a error:

"This software can only be installed in authorized machine"

what can I do to install this tool? Some other tools, like acer power management or acer enet management, works great.

I thought I ask in this forum, because there were some good topics about the mouspad and synaptic of the 5920G (wich helped me=D)

I hope you understand my question and can help me

Greetings
LikeLinux
(And yes, I'm a real Linux fan^^ I've used always Ubuntu. This is the first time that I use Windows )

Answer:Acer eAudio Manager on Acer Aspire 5920G with Windows 7

Bing Translator

Try installing the driver in compatability mode.

Read this tutorial.
Compatibility Mode
Let us know if it works or does not work.
Mike

Installieren Sie den Treiber in Compatability Mode.

Lesen Sie dieses Tutorial.
http://www.microsofttranslator.com/bv.aspx?from=&to=de&a=http%3A%2F%2Fwww.sevenforums.com%2Ftutorials%2F316-compatibility-mode.html


Lassen Sie uns wissen Sie, wenn es funktioniert oder nicht funktioniert.
Mike

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Hi everyone I'm at my wits end! I cannot get my webcam to work. I have tried numerous options posted in different forums and on websites but nothing seems to work. Even when I went to the Acer update driver search site. When I added my model number I got about a dozen driver options but as soon as I put in my OS Windows 7 (64 Bit) it came back with no drivers. I've noticed in a number of forums that peoples webcams where working fine in Windows XP but when they updated to Windows 7 they lose the ability for their computers to find their webcams. Is this an inherent problem with Windows 7 and is there anyway to fix it short of buying an external webcam. Surly there must be a way to get it to work !!!
Regards Brett.

Answer:Acer Crystal Eye Webcam will not work on Acer Aspire 5560

Hi Brett ... Welcome to Seven Forums ... Does the Webcam show in the Device Manager ? ...

Do you have any errors in the Device Manager ...?
Have you tried the Cyberlink WebCam Application 1.0.1523 23.6 MB ? ....

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Previously, this button would open Windows Media Center when pressed. Though it has stopped doing that and don't know why. How can I fix this?
All the other Mediatouch keys are working fine.
http://dalscan.samsalisbury.net/results.php?id=7c3d6622ef53857e3cfe4471330d88c0
 

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A few days ago my laptop suddenly start scanning and repairing by it own. At first i thought it will make all the files in my laptop will be deleted so, i take it out the battery. Then, i put back the battery and try to on it but the result is with blank dim sreen. What should i do? please help me..

Answer:Blank screen with green acer logo on acer aspire e...

Did you turn it off first?

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As the title says I can't load my Acer laptop past the Acer logo, when I use boot manager it shows an underscore on the top left and goes black. What do I do?













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Answer:Acer aspire m5 583p-6428. Won't load past Acer scr...

I do not know how long you ran Win10 before rolling back. After I think 30 days Win10 removes the prior win8 files needed to roll back correctly. As is your hard drive boot partitions are corrupted. Again a windows recovery USB flash drive should be able to correct the errors. Even if done manually you need to boot from a USB device to fix the partitions. If the original restore is still valid you should be able to do a system restore from the bios menu options keeping in mind this will destroy all current data resetting the system to day 1 status like new.  The other option is to boot from a windows 8 or 10 DVD disc and again use the repair option to fix the partition errors. 

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I want to reinstall Acer Care Center and it says my computer is compatible but when I click yes to install the program crashes. Is there a direct link to the care center program?

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i need the download drivers for acer Aspire 7741Z-5731 Acer eRecovery Management  windows 10 lost my drivers after installing

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HiI tryed to restore my laptop from the acer recovery managment, but it doens't let me because it sais (in Swedish) that "the harddrive configuration is different from the factory settings".I haven't changed harddrive or rezied the partiotions, so i don't understand what could be the problem.  My hard partiotions looks like in the picture below.  I tyred to start the recovery by pushing alt + f10, but windoes starts as always despite my best efforts. Help, how do i do?

Answer:Acer Recovery mangmengt doens't work Acer aspire E...

did you update  windows? there are 3 recovery partition and only the bigger is the Acer recovery, that's why is not working.

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This question is directed to an Acer user, if possible. Have just purchased second hand [used]. I'm a little confused over backup arrangments,i.e Acer eRecovery Management.I've created a recovery disk "Factory defalt disk" which works as I had to do a recovery. Am I right in assuming that the Full backup, with the option to do a fast back up later creats a recovery disk INCLUDING all the applications/windows updates etc etc. AB68

Answer:Acer aspire laptop 5920G Acer Recovery Mgmt

Hi, I believe so. I have created backup discs as well in case I wish to return to Vista later as I have downgraded to XP Home today. REason being Vista was giving me a lot of problems with my recording software.

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I'm struggling with my laptop. I've got the black screen of death on boot up. I bought it in spain and I've noticed this version has an inbuilt battery so unable to remove static. I've read lots of threads about the graphics drivers on windows update are faulty? Not sure how to even boot it. It's obviously running as fans & lights work. No light from the screen. I looked into flashing the bios but when I've looked at "support & downloads" for my laptop am onlying getting a windows installer (.exe file) so not sure what to do. ANy help would be appriciated.

Answer:Acer aspire ES15 - (Aspire ES1-520) Black Screen o...

You might want to first try to HDMI out to a TV. Might have to try to turn screens on with the Fn+F5 and/or Fn+F6 toggle key combos. Jack E/NJ

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Hello.  My Acer Aspire Revo/Aspire R3700 (The naming of this machine seems to be unclear. The branding logo on one side indicates Aspire Revo, but the other side identifies it as Aspire R3700. Worse yet, the BIOS seems to think that the machine is a Veriton of some sort. Acer can't seem to make up its mind on the naming of this computer.) running Windows 10 has been having some problems lately. The first of these popped up a couple of months ago: Seemingly random blue screens. These were of the "DPC_WATCHDOG_VIOLATION" variety. I reinstalled Windows 10, and the errors seemed to go away for a couple of weeks. Then another problem arose: Random shut-offs. Every once in a while the computer would just turn off. No freeze, no blue screen, no warning, no alert. One second the computer would be working normally, the next, it's completly off.  Finally, we come to the past couple of weeks. One time the computer wouldn't wake the screen by pressing buttons on the mouse and they keyboard. I manually turned it off and turned it on again. The computer showed four numbers in the bottem right corner (something like 0033), then drawed the Acer logo line by line, as if it were the early 80s, and then produced one long beep tone. After a minute or so on the Acer logo, the Windows logo would show up and appear to boot normally. The Windows logo would then disappear for a long period of time, followed by a blue screen. Sometimes the blue screen shows the error "DPC_WATCHDOG_... Read more

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So at first i thought it my keyboard wasn't being seen by windows 10. but sometimes after holding the bluetooth button an unknown device appears that appears to be my keyboard. yet when i type in the connection code it doesn't respond and then the device no longer is showing. It could just be another bluetooth device though; i live in a dorm so there's many other people with bluetooth devices in the area. I checked out this: https://acer--uk.custhelp.com/app/answers/detail/a_id/30072/~/how-to-pair-the-acer-bluetooth-keyboar... but it only applies to 8 and 8.1, not 10. Perhaps acer should release a driver update for windows 10 early adopters that fixes their keyboard to work with windows 10, unless there is a simple bug fix? I looked online but i seem to be the only one with this issue so far, possibly due to the newness of 10. Edit: found this post, which weirdly didn't show up previously: http://community.acer.com/t5/Windows-10/Bluetooth-not-working-after-installing-Windows-10-on-Aspire-... trying to update my drivers again to confirm this isn't an issue. edit 2: nope it added a connected devices section to replace the bluetooth section, but otherwise didn't solve the problem yet. edit 3: so after like 2 hours i finally realized what was the issue.In order for it to be discoverable you need to make sure to first install the new windows 10 specific bluetooth driver mentioned in the above post , then use the REPAIR option in the blu... Read more

Answer:Acer Keyboard Case (included with Acer Aspire P3) ...

I can fix this problem...1.setup windows 10 v1511 by usb2.when setup windows ready, update driver with windows update3.download driver Bluetooth and update setup from acer site belowhttp://www.acer.com/ac/en/KH/content/drivers4.restart computer5.after restart goto bluetooth and search new device6.long press on power button on keyboard bluetooth cover until see blink blue and red light together7.when bluetooth connect with keyboard cover, enter 6 code bluetooth and endter for accept code8.enjoy

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Hello, im user of Acer Aspire ES1-331. I have been using it from February 2016 with Windows 8.1For a long time Acer Quick Access and Acer Bluelight Shield were working properly but some days ago something happened and: option of sharing WiFi disappeared (it was under "Rozruch do pulpitu") from AQA and it became impossible to turn on ABS. Earlier when i turned it on or off it happened immediately. Now some dots are going around for a few seconds and i get that: http://imgur.com/a/EpfjtIt means : "You cant control that device" . the same happens when i change intensity of ABS - nothing changes however it can write that it changed. On the screen "high" level is turned on but you see that it is a lie. I am using it on Admin accoutn of course.I reinstalled Acer Quick Access but nothing changed and i cant use Acer Bluelight Shield. Rest of options of Acer Quick Acces works (Wifi and Bluetooth).Thanks for reading!

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I have ACER ASPIRE m5800/m3800(acer eg43m) mobo and a q8300 which i read can be overclocked up to 3.2. Is there anyway i can overclock this cpu with this mobo?

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Is this normal for a 6 month old machine..? I can't update windows 10. The message says that there's not enough room to update windows 10, so I buy a 32 gig card....still it says theres not enough space,,,so I try a 32gig usb stick....still no joy.....So I take it back to PC World where I'm treated like a child and told that they won't take it back...they'll just send it back to Acer to have windows 8 put on ...??!  and did I realise it was a cloudbook and NOT a laptop...!! Left the shop with steam coming out of my ears...so, my question is this....Has anyone out there succeeded in updating their windows 10 cloudbook Because that despite having owned and worked with computers for over 30 years I cannot solve this problem....(Nor have I experienced such poor ill informed salespeople as I have in PC World....but that's another story...

Answer:^ month old acer ao1 431 C2Q8 ACER ASPIRE ONE CLOU...

you need an USB flash drive or external HDD with at least 16Gb and it must be NTFS formatted.http://www.thewindowsclub.com/upgrade-devices-less-free-space-windows-10

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I have tried everything I can think of, I have already read through a few other threads with the same issue but none of the fixes work for me.It gets to the acer screen loads that little loading circle then it just goes black... I have tried pushing Alt+F 10 and it got to the acer screen and said "please wait" then the screen went black again. I have installed Windows 8 on a USB drive and have went into the bios and enabled the boot menu as well as change the order of the boot to the USB. This got me a bit closer but still stuck. After about 10 minutes it finally went to a purple screen and a window popped up asking to install. I selected my language and clicked install, it went to another screen that says "setup is starting" and it's been sitting this way for about 20 minutes now. I'm out of ideas. Don't have a clue why this is going on. This is a friend of mines computer, he said he was in the middle of playing a game and the laptop froze then something came up and then it shut off. When it booted up it wouldn't load past the acer screen.

Answer:Acer Aspire E15 will not boot past Acer logo

Try booting to Memtest86 you can burn a CD and I think it can also be run from a USB bootable flash drive. This will test your memory for problems and also let you know that the hardware in general will run (except the hard drive which is ignored at this stage.If the memory is good, then boot to your hard drive mfg's utility or Seatools from Seagate (DOS version) the same as Memtest but it tests your hard drive to see if it is just the drive that you cannot install on.If the memory and hard drive tests OK then you may just need to delete all current partitions on the hard drive before trying to install.If the memory does not test good, try cleaning the contacts on the memory with a soft pencil eraser and snapping them in and out 5 or 6 times to also burnish the slot's contacts. Then try memtest again on one stick at a time in case one stick is bad, swap and try again.You have to be a little bit crazy to keep you from going insane.

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Hello,My acer aspire one AOD270 is not booting. After I press the power on, it stops on the initial display of the acer logo. Nothing else happens. The F2 key only makes it say "please wait" and forever. Please may I get help. I have tried to discharge capacitance and staff like that. I have tried several keys/hot keys to no avail including the F12 and altGr+F8 Is it the BIOS and what should I do or is it the RAM because I checked on my RAM and it is in the right place

Answer:My Acer Aspire one AOD270 jams on acer logo after ...

dubethabani8,
 
It sounds like you have done a lot of your own troubleshooting and not much more I could suggest. At this point it sounds like a hardware issue. It could be a bad HDD, RAM or even the mainboard. You have the option of contacting our technical support in your region for repair or take it locally if you are out of warranty.





Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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Hey,, maybe someone can help me.  The other day I installed HP drivers for an officejet and the next day my computer will not boot past the Acer logo.  I'm not sure if installing the drivers caused the issue but it was the last thing that I stilled.  However,  after searching (iphone) for ways to fix this I have managed to get to the recovery screens.  I've tryed a few things like, go to adv setting and reset the computer but it fails.  The last thing that I've done was to boot in safe mode, I'll see when I get home where I stand with that.  It takes so long to go thru these menus I don't have the time to set there and wait before going to work.. Can you suggest options for me to try?  Let me know if I can provide specific information, just let me know.. Acer E5-521-23KH-US ThanksSoot

Answer:Acer Aspire E5 will not boot past Acer logo

cootgood,
 
If you can get the notebook into safe mode you should be able to perform a system restore to before you installed those files and see if that works. If not, you can try the refresh option to try and fix operating system files or restore option to reset the system to factory defaults. If you try all these items and they all fail it could be a hardware problem, such as a hard drive.

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I have an Acer Aspire-572G-51XW that was bought just over a month ago. The thing is that when I bought the computer it came with Acer Care Center but I didn't care about it very much. I installed Windows 10 and I have already done a clean install and 2 system restore because of a bad driver that was making my computer to get BSOD 3/4 times a day. I think that I installed Care Center when I updated to Windows 10 and it worked fine but now I want to install it again but it says that my computer isn't supported.Can it be a problem with some driver or some software? I downloaded the Care Center from the drivers page of my model.

Answer:Acer Aspire V3-572G and Acer Care Center

Try right click on the install and select Troubleshot compatability.I don't see Acer Care Center any where in the PT V3-572g drivers page.

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Hi Team, Did anybody knows from where I can download Acer Theft Shield application for Acer aspire V3-571G ?  If anyone knows, please send me the link  Thank you very much, Mehdi

Answer:Acer Theft Shield for Acer aspire V3-571G

Mehdi,
 
I am guessing that you are looking at the instructions in this article regarding Acer Theft Shield? I do not see it available for download anywhere that I can find, it appears to be preinstalled software only.

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This Acer's support page: http://www.acer.fi/ac/fi/FI/content/driversdoes not work anymore. It says only "no results". SNID or serial number are correct. It worked earlier. Can anybody help?Br. Jukka













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Answer:Acer Aspire V7-582PG don't show up on Acer's suppo...

have a look here:http://us.acer.com/ac/en/US/content/drivers/4847;-;Aspire%20V7-582PG there are some issue on european servers. 

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Hello folks, several months ago  the cloudbook would not charge but had 50 percent battery , in the end got a repair via a technician (45.00) which was a update on the bios.  Today I went to use after a few weeks and  no orange led for power so, plugged in the charger  and no power led near the on button. Tried the reset on the bottom of the case with a pin and nothing. The charger good with a bright neon  to show power. Can anyone advise  apart from paying a repair tech  it becoming irritating as a product as  the  sd drive is too small to install windows updates.  and now  it  totally failed.  

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Hello, im user of Acer Aspire ES1-331. I have been using it from February 2016 with Windows 8.1For a long time Acer Quick Access and Acer Bluelight Shield were working properly but some days ago something happened and: option of sharing WiFi disappeared (it was under "Rozruch do pulpitu") from AQA and it became impossible to turn on ABS. Earlier when i turned it on or off it happened immediately. Now some dots are going around for a few seconds and i get that: http://imgur.com/a/EpfjtIt means : "You cant control that device" . the same happens when i change intensity of ABS - nothing changes however it can write that it changed. On the screen "high" level is turned on but you see that it is a lie. I am using it on Admin accoutn of course.I reinstalled Acer Quick Access but nothing changed and i cant use Acer Bluelight Shield. Rest of options of Acer Quick Acces works (Wifi and Bluetooth).Thanks for reading!













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Answer:Acer Aspire ES1-331 - Acer Bluelight Shield doesnt...

Not sure why this happened but you can try rolling the system back to a previously working configuration. Try the steps to roll it back at http://acer.custhelp.com/app/answers/detail/a_id/37096/~/windows-10%3A-restore-windows-from-a-restor.... If Windows Updates ran prior to this happening something could have installed that caused this. Restoring it back like this should resolve the issue.

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The things I have done:1) Checked with another RAM. Didn't worked.2) Checked without Harddisk. Didn't worked.3) Tried discharging all power of laptop by removing battery and power. But didn't work.4) Tried to recover bios with USB. Formatted the USB with FAT32. Copied all the files inside folder DOS that was downloaded from Acer driver support and pasted into pendrive. Then, put the USB in Acer laptop and pressed, Fn+Esc combination. Powered on. But there is only black screen.Stuck in Acer logo  Bios downloaded from Acer support. Copied files to pendrive and tried bios recovery. Does I need to change the name of files?     

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My acer active pen is not working consistently. The screen recognizes it sometimes, and other times it does not. The only way I can get it to recognize is by power cycling the pen (taking the battery out and putting it back in), or by power cycling the laptop. I replaced the battery so I know it is not a battery issue. I have an Acer Aspire R13 (Model #R7-371T), and recently upgraded to Windows 10.  I was having this problem earlier with Win 8.1, but it seems to have gotten worse with Windows 10.  I have updated to all the most recent drivers.  Very frustrating. Any thoughts? 

Answer:Acer Active Pen problems - Acer Aspire R13 (Model ...

http://acer.custhelp.com/app/answers/detail/a_id/34304/~/acer-active-pen-stylus-for-aspire-r7-371tNote: When the Acer Active Pen has not been in use for 1 minute, the pen will go into sleep mode.

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So at first i thought it my keyboard wasn't being seen by windows 10. but sometimes after holding the bluetooth button an unknown device appears that appears to be my keyboard. yet when i type in the connection code it doesn't respond and then the device no longer is showing. It could just be another bluetooth device though; i live in a dorm so there's many other people with bluetooth devices in the area. I checked out this: https://acer--uk.custhelp.com/app/answers/detail/a_id/30072/~/how-to-pair-the-acer-bluetooth-keyboar... but it only applies to 8 and 8.1, not 10. Perhaps acer should release a driver update for windows 10 early adopters that fixes their keyboard to work with windows 10, unless there is a simple bug fix? I looked online but i seem to be the only one with this issue so far, possibly due to the newness of 10. Edit: found this post, which weirdly didn't show up previously: http://community.acer.com/t5/Windows-10/Bluetooth-not-working-after-installing-Windows-10-on-Aspire-... trying to update my drivers again to confirm this isn't an issue. edit 2: nope it added a connected devices section to replace the bluetooth section, but otherwise didn't solve the problem yet. edit 3: so after like 2 hours i finally realized what was the issue.In order for it to be discoverable you need to make sure to first install the new windows 10 specific bluetooth driver mentioned in the above post , then use the REPAIR option in the blu... Read more

Answer:Acer Keyboard Case (included with Acer Aspire P3) ...

I can fix this problem...1.setup windows 10 v1511 by usb2.when setup windows ready, update driver with windows update3.download driver Bluetooth and update setup from acer site belowhttp://www.acer.com/ac/en/KH/content/drivers4.restart computer5.after restart goto bluetooth and search new device6.long press on power button on keyboard bluetooth cover until see blink blue and red light together7.when bluetooth connect with keyboard cover, enter 6 code bluetooth and endter for accept code8.enjoy

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What is included with this?  I used a windows boot disk I had and got some drivers to run the machine while I wait for it in the mail. However, this version is 32 bit windows and what originally came on my machine was 64 bit windows 7 home premium.  I had since gone through a hard drive failure and got an SSD that is running now. So, what is included with the $20 recovery media from acer support?  Does it come with an OS and is it 64 bit?













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Answer:Acer aspire e1-531-2686 erecovery disk from acer c...

This model shipped with Windows 7 Home Premium 64 bit so the recovery media will have the same operating system and the necessary drivers and apps/utilities that come with it from factory.

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To start off, this laptop has been horrible since the day I got it. I can't even believe how slow it is; it lags doing even the simplest tasks.That aside; I was prompted to update an AMD Catalyst Radeon (something like that) software, so I did. The screen went black and nothing happened for almost 10 hours.I eventually decided to turn off the power. Now that I turn it back on it's just stuck on "Acer explore beyond limits" screen.It has been like this for days now. I've tried turning it on and off again several times. It's just stuck at that screen.What do I do? How do I fix this? I need this computer for school.

Answer:Acer Aspire ES 15 ES1-520-3441 stuck at "Acer expl...

Boot pressing F2 to enter BIOS, check if your HDD/SSD is listed on BIOS informations page. if you press Alt+F10 are you able to enter recovery? Which windows OS version is installed?

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To start off, this laptop has been horrible since the day I got it. I can't even believe how slow it is; it lags doing even the simplest tasks.That aside; I was prompted to update an AMD Catalyst Radeon (something like that) software, so I did. The screen went black and nothing happened for almost 10 hours.I eventually decided to turn off the power. Now that I turn it back on it's just stuck on "Acer explore beyond limits" screen.It has been like this for days now. I've tried turning it on and off again several times. It's just stuck at that screen.What do I do? How do I fix this? I need this computer for school.

Answer:Acer Aspire ES 15 ES1-520-3441 stuck at "Acer expl...

Boot pressing F2 to enter BIOS, check if your HDD/SSD is listed on BIOS informations page. if you press Alt+F10 are you able to enter recovery? Which windows OS version is installed?

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My acer active pen is not working consistently. The screen recognizes it sometimes, and other times it does not. The only way I can get it to recognize is by power cycling the pen (taking the battery out and putting it back in), or by power cycling the laptop. I replaced the battery so I know it is not a battery issue. I have an Acer Aspire R13 (Model #R7-371T), and recently upgraded to Windows 10.  I was having this problem earlier with Win 8.1, but it seems to have gotten worse with Windows 10.  I have updated to all the most recent drivers.  Very frustrating. Any thoughts? 

Answer:Acer Active Pen problems - Acer Aspire R13 (Model ...

http://acer.custhelp.com/app/answers/detail/a_id/34304/~/acer-active-pen-stylus-for-aspire-r7-371tNote: When the Acer Active Pen has not been in use for 1 minute, the pen will go into sleep mode.

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This morning I turned on my laptop and it booted normally to the lock screen. Before I was able to log in or enter my password, it suddenly went off. When I turned it on again it got stuck after the Acer Logo displaying nothing but the screen is on because I can see the backlight. I forced it off by pressing the power button for 5 secs. then turned it on again. This time it gets stuck on the Acer logo. It won't respond to any keyboard input like BIOS or advanced startup options. My laptop is over the 1-year warranty period so I'm thinking about repairing it myself. I had it repaired about a year ago, about this time also when the LCD got defective. They replaced the LCD screen with a new one and it was free of charge because it is an obvious failure of the component. I am thinking now of troubleshooting it myself and removing the warranty sticker. I hope somebody could help me resolve this problem. I hope I won't lose any data. I'm thinking maybe it's the RAM.I usually use it for gaming, web surfing, programming. Recently my AC adapter is having error when the charging status would be turning on and off. It seemed to be supplying not enough power whenever I'm gaming. I keep my laptop cool with a laptop cooling fan because it gets too hot whenever I'm playing. It's only a year and five months since I bought it.

Answer:Acer Aspire v3-574G stuck on Acer Logo

I tried to boot without the hard drive and it would only display.Tried any keys to open the BIOS but no luck. Tried F2, Esc, F8, and Del.I also tried to reset the BIOS settings by removing the CMOS battery for more than 5 minutes but still the same problem.The RAM seems OK because it won't display anything if removed and the logo would display when booting with the RAM.

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I am very disappointed in Acer. Very bad attitude to their customers. Here is my story:I bought my laptop Acer aspire e5-573g two weeks ago. I installed windows 10 and after first restarting I got a black screen ... No logo Acer, no cursor (mouse) and I cannot access the settings. It?s just a brick now. And this is not only my problem. When I googled this problem I realized that a lot of people have the same troubles (black screen). Acer support doesn?t help and doesn?t assist.Older Acer models - bios can be restored with the aid of usb flash and firmware file. But for this model "smart" Acer?s engineers created bios which cannot be restored that way.I don?t have any service centers for Acer in my area. Nearest is 500 km far away. I have to go there by myself to resolve this problem. Ok! What if I come back and the problem will happen again? I have to go back over 500 km? It?s wasting of my time and money!!! I'll never buy any Acer product and will do anything that I can to share Acer service and quality. Shame to you, Acer!

Answer:Acer Aspire e5-573g-model problem!Acer is a very b...

valbogov,
 
Sorry to hear that you are having problems with your notebook, I would like to see if I can get a better understanding of the whole situation and see if some things might resolve the problem. I realize that the nearest Acer center to you is a long ways away, so I want to avoid that option if possible.
 
When you say you installed Windows 10, are you talking about going through the upgrade process or just trying a clean install outright? If you tried a clean install outright without going through the upgrade process it will have issues. In order to do a clean install of Windows 10 you have to follow these steps for everything to work right.
 
I know that you said there is no logo screen, but are you able to get into the BIOS at all, or is that what you meant by you cannot access the settings? I do not see in your post where you talked about updating the BIOS, I am not sure why you would need to recover the BIOS.

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My acer active pen is not working consistently. The screen recognizes it sometimes, and other times it does not. The only way I can get it to recognize is by power cycling the pen (taking the battery out and putting it back in), or by power cycling the laptop. I replaced the battery so I know it is not a battery issue. I have an Acer Aspire R13 (Model #R7-371T), and recently upgraded to Windows 10.  I was having this problem earlier with Win 8.1, but it seems to have gotten worse with Windows 10.  I have updated to all the most recent drivers.  Very frustrating. Any thoughts? 

Answer:Acer Active Pen problems - Acer Aspire R13 (Model ...

http://acer.custhelp.com/app/answers/detail/a_id/34304/~/acer-active-pen-stylus-for-aspire-r7-371tNote: When the Acer Active Pen has not been in use for 1 minute, the pen will go into sleep mode.

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Hello, I have currently got an Acer Aspire 5610Z Laptop and a Acer P1265 Projector and I have been trying to get it to display a picture on the projector in order to show people a presentation. I don't seem to be able to do it now I have done the following and wondering if anyone can notice anything silly I haven't tried or noticed myself.

Acer 5610Z Laptop:

Tried the FN Button + F5 Key to Sync it up - Nothing
Different VGA Cable - Nothing
Different Graphics Driver Versions - Nothing
Reinstall Windows Vista & Updated Drivers - Nothing

Acer P1265 Projector:
Tried the "Sync" button on the device - Nothing
Source Button - Nothing
Different VGA Cable - Nothing
Even a S-Video Cable - Nothing
DVI Cable - Nothing

confusedconfused:confused

Now if I plug the Laptop into a Screen it works Instantly and perfectly

If I plug in the Projector into a Desktop OR Laptop instantly without pressing anything on it. Just detects the input and works straight away.

I am confused now as to what else to try, not making any sense to me I have been through all the settings on the laptops Graphics Driver to see if anything as it shouldn't be but everything is perfect and I have tried all the options it has to off.

Any advice on this ASAP would be great as it driving me insane! haha

Thanks guys/girls for taking the time to read this and hope I get an answer for it. I will post the fix if I manage to work it out myself also.

JubeiTige... Read more

Answer:Acer Aspire 5610Z / Acer P1265 Projector Help Please?

Hello, I have managed to find out the fault! lol

I let the Windows Vista Driver Update find a newer update by doing this it seemed to fix the problem.

Now it allows me to do it by pressing the FN + F5 key straight away with no problems. Sorry for wasting anytime if anyone was looking into this.

Thank you.

JubeiTigeruk
 

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Hi, i have this issue with my Laptop, when trying to play games. So whenever i use the keyboard (W,A,S,D Or any key) I can still move aroudn the cursor with the touchpad but i cant use the Left click buttom or the single tap funcion but i can right though and after a few seconds of not using the keyboard it works again. And i did try disable Smart sense, it didnt work.

Answer:Acer Synaptics Touchpad Problem on Acer Aspire 556...

Has this always been an issue? Or did it just start happening recently for no apparent reason? Jack E/NJ

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HiI own an Aspire VN7-791G model laptop and updated it to windows 10 a few months ago. But after some time the pc got slowed down so I did a reset to my pc from the settings and deleted all my apps & drivers. I was able to install Acer Quick Access and other drivers but couldn't get the Acer Care Center. It is not in the driver download section. I can only find the "check compatibility" program.http://www.acer.com.tr/ac/tr/TR/content/software-acer-care-center (bought from turkey and tried us sites too) But something wierd is that even though the Acer Care Center was installed when I bought the laptop,now it gives a "not supported" error when I run the program above.  I used this program a lot before and want it to be installed in my computer again. Can someone send the setup file or the actual setup link of this program? Thanks for the helps.

Answer:Acer Aspire VN7-791G Acer Care Center

>>>I did a reset to my pc from the settings >>> What exact procedure did you use to re-set the PC? Jack E/NJ

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i downloaded the acer care center but when i tried to install it, it just said it's not supported. will it ever be supported?













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Answer:acer care center for acer aspire switch 10

Hi joxelletiong,
 
Unfortunately, if the device is not currently supported, there are no plans to go back and add support. We are working on some changes to make this information more clear on our website and during the download process.
 
Hope this information helps,
Cory

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I'm trying to sort out a friends acer aspire (yes I can hear the groans from here..lol) The problem seems to be the usual acer one where it won't boot beyond the acer press del and f12 screen. I've looked at past threads and tried everything using different psu, hard drives, resetting the bios, and processor, different keyboards and mice. The aspire in question is a T180-I97Z any help would be appreciate as its not even listed on acers website.

Answer:acer Aspire wont get past acer screen

If XP use a Full XP disc and do a Repair, any XP CD should work as long as its same version i.e Home or Prof etc

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Hi, I bought an Acer Aspire E5-491G a few months back, and I've been having some problems. I have not come here yet because I thought I would tackle these problems on my own, something that has not been working. 1) after sleep, one of my usb ports (3.0) shuts down. The first time, it went on until i changed the power settings for the root hub / 3.0 extensible host in the devmgmt. Then it stopped and came back later, where i fixed it by going to the power settings -> plan -> usb suspend settings -> disable. Then it stopped, and came back later, only to be fixed it by reinstalling drivers. Now it's back again and nothing works. What should i do? 2) I constantly have a problem with a certian driver: Generic PnP Monitor. It causes my computer to take forever to shut down / restart, only instead of shutting down/ restarting in the end, im met with a blue screen of death (DRIVER STATE POWER FAILURE). I uninstall the driver to keep the problem at bay for awhile.  I've constantly had to cold boot my pc because of these and sometimes all of my icons are jumbled when I boot again. I want a way to permanently fix these problems. Thanks!

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i have Acer Aspire E1-510-35204G50Mnkk, and one socket of 4gb ram memory, i would like to upgrade with another 4gb of memory but physically there is no second socket for so dimm ddr3l ram memory on motherboard. there is place for it on motherboard, but no socket to plug the ram in.can i, and where buy second socket , that metal thing to mount on motherboard and to use also second ram memory? thanks in advance













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Answer:Acer Aspire Aspire E1-510 sodimm ram ddr3l 2nd soc...

The second slot was an option on some E1-510 variants. Whether you can simply retrofit a second socket is difficult to say as there may be additional components required. However, the easier solution would be to simply replace your existing 4GB RAM with an appropriate 8GB RAM (which is the maximum for the single socket on your machine). (One and two slot variants both have a max RAM of 8GB.) 

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Model # N15W5I've had it for almost a year & absolutely loved it! Never had any issues with it. I always kept it inside a water proof case & put up, safe! I turned off one night, went to turn it on later the next day & it just goes to the "Acer" start up screen.. Please tell me this is fixable! And hopefully an easy fix at that.Help!?

Answer:Acer Aspire R3 Will NOT go past "Acer" start up sc...

if you press F2 key at boot, are you able to enter BIOS?

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Hi. I cannot download Acer Care Center for some reason. I have tried via wired and wireless connectivity with no joy. The AcerCareCenterCheckTool prompts Download failed. Please check your network connection and try again. I have tried run as admin, troubleshoot compatibility to which it fails each time. The only thing that does change is when running the program sometimes it prompts Your model is supported. Do you want to download Acer Care Center? to which I press Yes then downloading... dots keep moving until Download failed. Please check your network connection and try again. appears. Is there a direct link to the actual setup file? Also just to note. I found W10 run a lot smoother when I previously installed W10 carrying over apps etc. from 8.1. This fresh install if you like, upgrade carrying over nothing has killed boot times which were considerably faster previously. Have I lost any vital software, drivers etc. carrying over nothing then manually installing drivers from Acer supports site?













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Answer:Acer Aspire E5-571 Acer Care Center

I finally found a soluation after months of wondering why this is happening. It's my Virgin Media connection, the modem/router as when I connected to my phones wifi, teethering, Acer Care Center instantly updated so something within Virgin Medias network is blocking connectivity. I did try the Virgin Media's router as cause by diabling firewall etc. but with no joy I gave up but didn't try another connection until just now with tethering where as stated problem is sorted. I will report this to Virgin Media and post back anything relevant to this.

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I have attempted to restore to factory settings, the process stopped at 62% and then turned off, I turned it back on, it gets to the Acer screen then goes black, this process is repeated.It has been 3 hours of this.Please help me!

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How long does it take for the 'restore operating system and retain user data' generally take?Mines been going for just over three hours now.the restoring system bar is 100%the updating system bar is 99%select restore type has a tick beside itcheck password has a tick beside it (but the font isnt in bold like the others)notice has a tick beside itrestore destination has a tick beside itrestore progress has an arrow pointing at itthe final step is 'finished' and hasnt been marked.ive been having problems (hence the restore) and just want to check that this amount of time its taking is normal and not an indication that its not working i appreciate any advice, but please make it as easily understood as possible lol i dont know a lot about computers.thank you

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I do not have great computer nowledge so please keep it simple or point me towards a Tuition postthanks

Answer:JUST BOUGHT ACER ASPIRE WITH WINDOWS 8 and ACER BY...

Hello, You'll find here all informations about BYOC (Build Your Own Cloud).

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Answer:acer aspire c24-760 mistakenly uninstalled acer dr...

can you explain better your issue, i can't find any reference about Acer drive.

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The system runs the "repair" and cannot fix the problem, when you click on to recover the system it brings up a user id of ACER and requires a password.  What is this password?? Mystic

Answer:Acer Aspire 5349 has a ACER password to get into s...

You can try six zeros as the password "000000".  If that does not let you in, then a password has been set and there is not a way to bypass it to use the built in recovery. If six zeros does not let you access the software, I recommned contacting technical support in your region, to inquire about ordering recovery media.





Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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How long does it take for the 'restore operating system and retain user data' generally take?Mines been going for just over three hours now.the restoring system bar is 100%the updating system bar is 99%select restore type has a tick beside itcheck password has a tick beside it (but the font isnt in bold like the others)notice has a tick beside itrestore destination has a tick beside itrestore progress has an arrow pointing at itthe final step is 'finished' and hasnt been marked.ive been having problems (hence the restore) and just want to check that this amount of time its taking is normal and not an indication that its not working i appreciate any advice, but please make it as easily understood as possible lol i dont know a lot about computers.thank you

Answer:Acer erecovery management (v7.7.3) acer aspire 574...

It's now four and a half hours since i started the restore operating system and retain user data and the screen is exactly the same. is there anyone who can tell me if this is normal? Please?

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I wasted a lot of ink on this problem, by printing out a lot of information on it. But I found out that this is an easy fix. So I guess the wasted ink was not wasted after all, on one of these printouts was the solution. In the bio settings there is an option to change the default SATA Mode of the Boot Drive. The default is [AHCI] Mode Advanced Host Controller Interface. This needs to be set to [IDE] Mode using F5 key to change it over. As soon as I did this operation it let Windows Install and Format the drive with the correct size of the drive partition. (After setting the mode, do not forget to Save and Exit) I'm going to add this just because (ACER was no help on this problem and does not even have the driver's for my Acer Model on there web site) NOT GOOD ACER I hope this helps a lot of people that have had this problem. Later Fred

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I had no password for admin on my laptop and I reset everything. When it was preparing to reset I realized I was making a mistake and I quickly forced shutdown and now the screen is black with white cursor.I tried to restore it says there was a problem and couldn't finish, tried reset says the same and it's looking for an system image that I don't have.Please help me out, I can't do nothing at the moment.Will be waiting for response

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I do not have great computer nowledge so please keep it simple or point me towards a Tuition postthanks

Answer:JUST BOUGHT ACER ASPIRE WITH WINDOWS 8 and ACER BY...

Hello, You'll find here all informations about BYOC (Build Your Own Cloud).

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Hello, I have an Acer Aspire V5-551. I forgot the password to my BIOS, so I disassembled the laptop and removed the CMOS battery for 30 minutes. Then I turned it on and noticed that it no longer boots into Windows, it won't let my go into BIOS  (still asking for the password) and it won't let me choose boot devices or go into recovery mode / factory reset. It's stuck on the "acer explore beyond limits" screen. Can anyone help me?

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Hi. I cannot download Acer Care Center for some reason. I have tried via wired and wireless connectivity with no joy. The AcerCareCenterCheckTool prompts Download failed. Please check your network connection and try again. I have tried run as admin, troubleshoot compatibility to which it fails each time. The only thing that does change is when running the program sometimes it prompts Your model is supported. Do you want to download Acer Care Center? to which I press Yes then downloading... dots keep moving until Download failed. Please check your network connection and try again. appears. Is there a direct link to the actual setup file? Also just to note. I found W10 run a lot smoother when I previously installed W10 carrying over apps etc. from 8.1. This fresh install if you like, upgrade carrying over nothing has killed boot times which were considerably faster previously. Have I lost any vital software, drivers etc. carrying over nothing then manually installing drivers from Acer supports site?











Solved!
Go to Solution.

Answer:Acer Aspire E5-571 Acer Care Center

I finally found a soluation after months of wondering why this is happening. It's my Virgin Media connection, the modem/router as when I connected to my phones wifi, teethering, Acer Care Center instantly updated so something within Virgin Medias network is blocking connectivity. I did try the Virgin Media's router as cause by diabling firewall etc. but with no joy I gave up but didn't try another connection until just now with tethering where as stated problem is sorted. I will report this to Virgin Media and post back anything relevant to this.













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Back in february I posted on this fourm about a problem I had with my PC not switching off after shutting down in Windows. I rang Acer and spoke to them, but they were not much help at all. I was given a case reference number in case it happened again, but there was no useful advice.  About 6 weeks ago and still in the warranty period I rang them again about the same issue. I was told to back up my data and do a factory reset. However, I did not have the money at that point to buy an external drive to back my data up, and since that time I am outside the warranty period.  My question is will Acer honour the warranty if the original calls I made to them about the fault were about 7 months back, and then 6 weeks back given that they only advised me to do the reset on the most recent phone call?

Answer:Acer Aspire XC-605 - Will Acer honour my warranty?

Roger78, I can't answer your question about warranty, but if you need a place to backup your files (for free), you can get free 15 GB each from onedrive and googledrive....to backup files like word documents, pdf files, etc. https://onedrive.live.com/about/en-us/ https://www.google.com/settings/storage And you can backup all your photos and videos for free to/from Google Photo. https://photos.google.com/apps  (download the desktop uploader and install it and it will guide you. If will take a while to upload all your files depending on your internet upload speed.  But after you get all your files/photos/videos backed up (uploaded), you can try to reset your PC to factory conditions. http://acer--uk.custhelp.com/app/answers/detail/a_id/29925/~/use-acer-erecovery-management-to-restor... You should also make a USB factory default recovery drive too (recovery media)..just for safe measures.    

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I wasted a lot of ink on this problem, by printing out a lot of information on it. But I found out that this is an easy fix. So I guess the wasted ink was not wasted after all, on one of these printouts was the solution. In the bio settings there is an option to change the default SATA Mode of the Boot Drive. The default is [AHCI] Mode Advanced Host Controller Interface. This needs to be set to [IDE] Mode using F5 key to change it over. As soon as I did this operation it let Windows Install and Format the drive with the correct size of the drive partition. (After setting the mode, do not forget to Save and Exit) I'm going to add this just because (ACER was no help on this problem and does not even have the driver's for my Acer Model on there web site) NOT GOOD ACER I hope this helps a lot of people that have had this problem. Later Fred

Answer:Hi, I Have an Acer Aspire Acer 5517, Had to Replac...

I just wanted to let everyone know that, to get your Acer Drivers that came with your laptop,desktop,notebook etc. you will need to click on Drivers and Manuals Downloads under the Support Menu left hand side of the page. If you just do the complete search on their site it may not find your model, at least this was my case. So I did find my drivers from Acer on their site for my Laptop listed above after doing so. Later Fred

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Hi. I cannot download Acer Care Center for some reason. I have tried via wired and wireless connectivity with no joy. The AcerCareCenterCheckTool prompts Download failed. Please check your network connection and try again. I have tried run as admin, troubleshoot compatibility to which it fails each time. The only thing that does change is when running the program sometimes it prompts Your model is supported. Do you want to download Acer Care Center? to which I press Yes then downloading... dots keep moving until Download failed. Please check your network connection and try again. appears. Is there a direct link to the actual setup file? Also just to note. I found W10 run a lot smoother when I previously installed W10 carrying over apps etc. from 8.1. This fresh install if you like, upgrade carrying over nothing has killed boot times which were considerably faster previously. Have I lost any vital software, drivers etc. carrying over nothing then manually installing drivers from Acer supports site?

Answer:Acer Aspire E5-571 Acer Care Center

Are you trying to download and install Acer Care Center because you lost the recovery partitions?If they are gone, nothing you can download will put them back.You will need to go to the Acer store, click ERECOVERY and purchase restore media. 

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OK, so where do I start?I bought this laptop in Australia, I came to Saudi Arabia and it was still working fine.Then we went to Turkey, and when we came back I found the computer wasn't working properlly!It took forever to load and it wouldn't go inside my account.So then some one gave me a Windows 7 CD.So when I install it THERE ARE NO ACER ASPIRE 5750 DRIVERS AT ALL. No wifi drivers, no ethernet drivers, no Intel drivers, no bloatwear, no nothing. Maybe just audio drivers, there probably wasn't a graphics driver either.That aside, I went on the Acer website and I entered my SSIND.Then I fixed the internet problem, and I said, I'll fix the rest tomorrow.But when I woke today, I booted it up and it said Windows is loading.... so I waited and BLUESCREEN. I tried maybe 23 times and still BLUESCREEN.I have it behind me displaying the recovery options.It's been like 4 months since I came back from Turkey and all this time every time it booted up it said"Windows has found a problem in the Hard Drive".I don't want to buy a new Hard Drive. I want to fix it.Also the Acer e-managment or e-recovery is gone and I installed that same copy of 32 bit Windows 7 CD on my 64 bit laptop maybe 7 times I tought that'd fix my problems (that was the only option)! . So does anyone have a solution or the Windows 7 (64 bit) iso for Acer Aspire 5750? Or a progam that I could put on my SD card move it to my PC start it there and install Acer's version of Windows 7. If you don't have that any ... Read more

Answer:Problems with Acer Aspire 5750 (Acer Aspire 5750 i...

if your HDD is having issues, you can't do pretty much....just replace it.

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Hi my Z5600 will only start in safwe mode cannot repair with windows have no clue what to do next any help gretlay apreciated.

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Hi my Z5600 will only start in safe mode cannot repair with windows have no clue what to do next any help greatly apreciated.

Answer:My beloved Z5600 will only start in safe mode. Hav...

What operating system are you running? I suggest trying restoring the operating system. If that does not fix it, the system would most likely need repair.




Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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My new Aspire Acer Aspire ATC-780-UR11 has a 300 w PS, I am told. Is this able to handle a Samsung 512 SSD without a PS upgrade. Do such additions void the warranty?

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I have a new Notebook Acer Aspire E 15. When I wanted to download its manual from the Acer website (http://www.acer.com/ac/de/DE/content/drivers) there was no such Notebook listed, respectively I could not found one. I filled in the series number of my Notebook and the name, make shown was Aspire E5-573.

What does that mean? What is the sense of it using completely different names for the same Notebook?
 

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