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internal speakers/audio jack not working. computer says working fine

Question: internal speakers/audio jack not working. computer says working fine

im running an 8 month old toshiba with vista and realtek audio with updated drivers. surround sound speakers bought in iraq were used on audio output for about a week... then the speakers started acting funny, like with one speaker and one headphone working when headphones were plugged in. then the internal speakers squealed loudly whenever the computer was powered. had to take the speakers out just to get them to stop, and now audio output does not work at all. computer tests both devices as working properly, and drivers are updated.

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Preferred Solution: internal speakers/audio jack not working. computer says working fine

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You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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My Dell inspiron 3542 laptop speakers are not working,but 3.5 mm jack is working fine.
Please help me out.

Answer:My Dell inspiron 3542 laptop speakers are not working,but 3.5 mm jack is working fine.

Hello.The problem could be either in the hardware or the software, so you need to test each. Perform the tests below -- it doesn't matter which one you do first.

To test the speakers, perform the Quick Audio Check in the ePSA test. If the speakers fail the test then they have failed or become disconnected. (Click the link for instructions on how to run the test.)

To test the software, switch between the Realtek audio driver and the Windows native driver. [This test assumes that your laptop has the Realtek audio driver. If you get to step 2 and do not see "Realtek High Definition Audio" then go to the Dell support page for your model and download the Realtek driver that Dell provides for the version of Windows that the laptop is running.]
1. Open the Device Manager (find it in the Control Panel, or type devmgmt.msc into the search box).2. Expand the "Sound, video & game controllers" and right click on "Realtek High Definition Audio".3. Select to "Update Driver Software".4. Click on "Browse my computer for driver software".5. Click "Let me pick from a list of drivers on my computer".6. Put a check in the box "Show compatible hardware" if not already checked.7. In the list of devices, click "High Definition Audio" (the native driver).8. Click "Next".9. On the Update Driver Warning box, click "Yes" (install the driver). 10. Restart the laptop if prompted. If not prompted,... Read more

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I have an Hp625 running Windows 7 Basic 32 bit - I can play music through my laptops built in speakers without any problems, but when I plug headphones (or external computer speakers) into the headphone jack no sound comes through them (and simultaneously the laptop speakers go mute). My computer is dual boot with ubuntu, and this problem appeared when I upgraded my Ubuntu version - still, I know that the jack works as it is working fine in Ubuntu, and Im sure the problem is fixable within windows!

I have tried for HOURS to fix this problem, and attempted everything obvious, plus read many threads on similar topics. Please help. My computer is using the IDT audio control panel, and according to windows everything us up to date and fine. BUT ITS NOT PLEASE HELP.


Answer:My laptop speakers are working fine, but the headphone jack is not!

Are you experiencing the problem in windows or in ubuntu? Have you installed the sound driver for ubuntu when you upgraded your version of ubuntu. Have you updated the sound driver for windows?

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I have just done a fresh install from vista to Windows 7 7100. All drivers are installed and working fine but I dont seem to be getting any sound out of my internal laptop speakers.

I plugged in headphones and they work fine, i never had a problem in Vista.

I have install the latest Realtek 223 codecs and still no joy, I'm in the middle of trying some older versions but does anyone else have any ideas?

I'm running:
Windows 7 RC7100
Asus M50Sv
Realtek 223 codec

Not to sure on the accual hardware model.

Answer:Internal speakers not working but headphones are fine

Sounds like an assignment problem;
Realtek HD Changing Jack output reassignments ( FIX )

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I'm using Windows 10 & about a month ago my AE speakers stopped working but only with my PC, I checked them on my son's PC and they were fine so it was not a problem with the speakers. This happened just after a Windows 10 update. A friend helped me fix this by doing a system restore and that was all good. Now it's happened again, the speaker icon on the taskbar just says 'No Audio Output Device is installed' I ran the troubleshooter and it says 'check audio device' which I've done and the speakers are fine. Then it says 'Hardware changes might not have been detected' Do I have to do another system restore? Have any of you guys had a problem with audio that could be to do with Windows 10?

Answer:Audio not working but speakers are fine

Go into Control Panel/Sound and select Playback Devices. Ensure that the correct device has been selected as the default, probably "speakers"

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Hi there.Got back from vacation and went to use my computer, only to find speakers do not work at all, nor the audio jack. Ive checked the settings and all the really obvious stuff, but stil no sound. Any suggestions or ideas of whats wrong or how to fix it? Any help is appreciated. 

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I've had this problem for a few weeks now and haven't been able to solve it. When I play audio from any source, the sound is distorted and fuzzy. Sometimes when I restart the laptop then the audio plays as normal for a while, until I pause a video or load a new page and then the problem starts again. However, even when this happens, the audio is still perfectly fine if I play it through headphones.I have seen that there have been a few audio problems with notebooks and I've followed the recommended steps and installed the updated audio drivers but nothing has worked so far.Any help would be appreciated. Thanks.

Answer:Distorted audio from speakers/ headphones working fine

Hi, Try the Realtek HD Audio driver on the link below. Regards, DP-K

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Hello, I'm Artekis. A year ago, sevenforums helped solved my BSOD problem! Now I'm back for help on audio problems.

I recently noticed that the front audio ports of my Windows 7 PC do not work properly. I plugged in both speakers and my headset, and the right side of the speakers do not work as well as the right side of the headset cups.

The back audio ports work perfectly fine for both my headset and speakers. As a result, I can safely say that it's a problem with my front audio ports.

According to the Sound tab, I have VIA HD Audio, which is integrated audio on my ASUS motherboard. There also seems to be NVIDIA High Definition Audio in the sound controllers section of the device manager. According to some people on Sevenforums, it's used if you want to use a HDMI cable to connect audio from my PC to the TV? Is this correct?

So what should I do to get my front audio ports to work? I will gladly provide any information that can help solve my problem.


Edit: Just a little update, but the front audio panel worked perfectly fine from both cups of my headset for a couple of seconds after I restarted my computer. But it quickly switched back to the left cup working only. However, the mic jack in the front doesn't work at all.

Answer:Front Audio Jack, right sided speakers/cup not working

Check the front panel connection on the motherboard. Reseat the connection (unplug and then plug back in).
The front panel headphone jack may have developed a problem, which is not uncommon.

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Sometimes this happen,  When I unplug my headphones from the audio jack tha speakers stop working, then I have to log off to make them work. Anyone knows what can I do?

Answer:y460p - speakers stop working when I unplug a device from the audio jack

i'm not sure but try to re-install/update sound drivers first.

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Hi all,

As the title suggests, my internal speakers aren't working anymore since a day.
The sound is perfectly working when i plug in headphones (or external speakers).

Things i've tried include:
- checking all windows-related sound options
- restoring the laptop back to when it was working
- re-installing the drivers.

The speakers are shown playing in the sound configuration window when i play a sound, i just hear nothing...

If you have another suggestion, please share it.

Thanks in advance!

Answer:Satellit L650 Internal speakers not working only audio through headphones

You can do last test and reinstall OS using original recovery image you got with your notebook.
Check functionality with ?factory settings?.

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2nd hand HP G56 running windows 7. Audio has never worked.
No sounds from speakers. Sound from audio jack (but sometimes crackles).
Realtek audio. Latest drivers installed.
Master control is set to speakers; volume at max.
Speakers icon in task bar set to max and shows volume bars 'bouncing up and down'
Detects headphones being plugged into jack (so the speaker cut off off unilkely to be jammed)
Audio troubleshooter detects no problems

I'm beginning to think I'll have to take it apart unless anyone else has any ideas?


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Hi, hope I'm posting in the right place.

I had a set of GE 2.1 speakers working well with my Sony Vaio for about a year. Recently the sound started to go in & out, I had to move the wire around a lot and tape it or hold it in a certain spot to get them to work. Then one day they stopped working altogether. Assuming it was the speakers, I went and bought a new set from Best Buy. Took them home, plugged them in... and nothing, nothing at all. So I tried the OLD speakers in another desktop computer, and they worked perfectly.

So I assumed my headphone jack was broken and was going to go about trying to get a new piece and solder it and all that, but then I'm sitting here and just realized my headphones work perfectly.

What's wrong? How come the headphones work, but 2 pairs of external speakers don't?

Thanks so much


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I have a dual boot of Fedora and Windows, and when I boot into Fedora, my headphones work fine. When I boot into Windows 7 64bit, my headphones don't work. My laptop speakers work fine however, and I tried re-installing drivers. I made sure that my headphones are the default playback device, and I only have one headphone jack.

Other people who had this issue solved it by replacing their audio jack, but for me that is not a problem because the audio jack works fine when I boot into Fedora.

Please help!


Answer:Laptop speakers working, but headphone jack not working only on Window

Normally, the "Speakers" (PC sound) is set as the Default Playback device and not Headphones. In fact, newer RealTek sound systems do not even show the Headphones when plugged in.

Are you using the correct sound drivers? Not the generic Windows installed High Definition Audio Codec.

What all is listed in the Device Manager, Sound section?

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i recently boughta new laptop, 1gb ram, microsoft vista, 160 gb ram, core2 duo. i connected a microphone to the external jack. the speakers started making chirping kinda sounds and when i restarted no sounds were there but the headphones are working fine. thanks in advance.

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I purchased my laptop about a month ago and just over a week ago my internal speakers stopped working and instead just make a very quiet popping/cracking sound when audio is being played. My headphone port still works perfectly tho. Every so often the speakers will start working again randomly but always eventually stop working again. I'm guessing it is a hardware issue and plan on sending it back under warranty but just wanted to make sure as happened very randomly.Cheers

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I have a dell laptop inspiron  3558 with intel core i5 with win 10 ...this morning all of a sudden its internal speakers stopped working after i  unplugged my headphones ..I have used headphones before multiple times with no problems audio settings it shows the speakers are enabled and the sound bar is moving but theres no sound ..I plug the headphones back or external speakers  ,those are  working ..troubleshoot is telling me the inbuilt speakers are working fine and cannot detect any problem ..I tried reinstalling the audio driver ,then restarting , then updating with the new Microsoft hd audio driver ,stopped all enhacements restarting again ,still not working this a mechanical problem or a software problem ? I barely had this laptop for 4 months ...will reinstalling windows solve the problem or what should I do ? is the sensor not working ?

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My Dad used to use the laptop that me and my Mom share, and he did something to the settings on the computer (I don't know what, or else I would have fixed it myself.) which allow you to use a USB mic, and he disabled the microphone jack on the computer.
I really want to find out how to change it, because I'm planning on doing TF2 livestreams, and I need the mic to do so, and if I can't find a way to fix this, then I'm going to either have to use one of the crappy USB mics we have, or I'm going to have to convince my Dad to let me use his 300$ mic, which won't be easy. :/

Answer:Audio Input Jack on Computer Not Working

Control Panel > Sound > set analog microphone as default recording device.

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A week ago a bubble popped up on my desktop offering to clear space because i was running out of memory on my computer. I clicked it (shouldn't have) and it "cleared space" but now my computer won't play any sound. i have Dell speakers and they work fine because i can plug them into my ipod and play that. I already did the Control Panel-Sounds and Audio Devices-Audio tab but once I get to the audio tab this website tells me to click "Advanced" under "sound playback". However, I don't even have the option of clicking that button. it won't let me click it. Also, there is no Volume control icon on the bottom right corner of my screen (next to the clock). like there should be. I really need help

Answer:Speakers not working...has to do with windows actual speakers are fine

Go to control panel - open sound Icon - put a check mark in the box.Place Volume Icon in TaskbarWindows XPSee if your sound has been stopped in Services Under Windows Audio.Start - Control Panel - Open Administrative Tools - Open Component Services - Click Services (Local) and Scrowl down the list to Windows Audio to see if it says - Started. If stoppedLeft click Windows Audio and click restart. - OrRight click Windows Audio - left click Properties - Left click Start If the above doesn't work, go to control panel and open System Icon - Hardware Tab - Device Manager - Click the + Plus sign for Sounds.......... -Right click Realtek AC 97 (Or whatever Sound you have) - Left click - Update Driver.To update you will need the CD that came with your computer If you have the CD that came with your computer you should be able to install your sound drivers.

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Working fine til today goes toMajic Jack Plus web page

Answer:Working fine til 2day goes to Magic Jack Plus

have you contacted magicjack tech support yet?Some HELP in posting on plus free progs and instructions 7 Medals

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i have a pavillion desktop that has internal speakers, i just bought a bose 2 companion sepeakers and want to use it as my default speakers, but there's no sound coming from bose speakers. Bose speakers are plugged in, but sound still coming from the monitor speakers. I have Vista 64 home premium.

Answer:external speakers not working/pc has internal speakers

Originally Posted by jc828

i have a pavillion desktop that has internal speakers, i just bought a bose 2 companion sepeakers and want to use it as my default speakers, but there's no sound coming from bose speakers. Bose speakers are plugged in, but sound still coming from the monitor speakers. I have Vista 64 home premium.

Hi jc,

Welcome to the Forum.

Never seen one of these before, Try right clicking on the speaker symbol in the notification area, select Playback Devices, You should be able to select the speaker device that you want to use.
Right click enable/disable Hide/unhide
Left Click will allow you to configure the device after selecting Configure
Properties will also give you some options

I hope this helps


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Hello, I am new here. I have an HP Pavilion entertainment laptop. Everything was functioning just fine. Then, windows update happened. It was a critical update that cannot be undone. I performed the update. Immediately after all of the preinstaled HP software quit working. I fought and fought and I have most of it working again but all of it is very buggy and crashes a lot. HP Help and support and HP health no longer work. I had to install the vista versions and I run them in compatibility mode. They still don't work rite. Another critical update was released and then my internet port on the side stopped working. My laptop cannot connect to the internet through it but will via wireless. In the hardware manager my internet card shows up as the driver failing to load. It is Realtek PCB family controller. Uninstalls and re installs don't work. I even used a registry cleaner (registry first aid) to uninstall it so as to remove all the registry keys. Letting windows try to install the driver fails as does letting the realtek software try. Also, every reinstall just adds a number to the end of it. I am on Realtek (3) now. I need to get this driver to work but it will not. I am not seeing a whole lot about it so I guess this isn't a common problem. Everything else I have works fine so far as I can tell. I also tried using the file browser to hunt down all things realtek related and delete them. Windows just gives me the new hardware box, puts back what I del... Read more

Answer:Wired internet jack not working but wireless works just fine

Run Windows System Restore - choose a restore point prior to the installation of the Windows Update you mentioned -
START | type rstrui

What is the exact model number of the HP laptop - look on the label on the bottom.

Registry cleaners are unnecessary and can cause registry damage -

Regards. . .



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Hi, Since a couple of months I have had an issue with my pavilion laptop. When I start the laptop I get once in a while an Internal Error 601 which states I have to replace my battery. When windows has started, windows shows an issue with   the accu and shows error messages like : ''Plugged in, not charging'' and a batterypercentage of 0%. Actually I can work with the laptop for hours, the only problem is when my laptop shuts down because Windows thinks the battery is empty. When I plug in the adapter, reboot the system and unplug the adapter the battery continues to work (but still shows the errors).Sometimes I don't get the internal error at all and windows shows perfectly the remaining power left within the battery, but when connecting the adapter or when the accu is fully charged, the computer shuts down and when rebooting the internal error comes again.  I did run the HP System Diagnostics Battery Test twice (once while showing the internal error and once while everything works fine), the first time it shows I have to replace the battery, the second time it states: ''The battery is working fine'' and shows a capacity of 80%.  I really don't know how to fix this issue, replacing the battery is quite expensive and I don't know if the battery is really damaged. It just charges and delivers power to my computer and except for the shutdowns and errors it seems to work perfectly. Are there any solutions to this, or is replacing the battery th... Read more

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I have a Y70, verified the RealTek microphone is installed and in fact when I try to record audio on the Y70 I can see the green bars go up from the internal mics (clapping hands for example is picked up as an inbound sound) however I can not override that with the Mic jack on the right side of the laptop - I'm trying to record my voice speaking into a microphone... Any ideas?


Go to Solution.

Answer:Y70 external mic jack not working but internal mic does work

Good day and welcome to the community.
According to page 8 of the user guide:
you're machine is equipped with a:
Combo audio jack - Connects to headsets.
Notes:? The combo audio jack does not support conventional microphones by default.? The recording function might not be supported if third-party headphones or headsets are connected, due to different industry standards.
If you're trying to use a dedicated external microphone, I believe you'll need a jack splitter similar to what is described in the KB article:
Hope this helps to clarify.

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Once I plug my headphones in or my hearing aids bluetooth device in, it all goes south. The internal speakers continue to work as does the bluetooth, but nothing is coming out of the headphones. Since I was once in IT, this problem is unique to the jack itself. Either the jack lifted up or was pushed back and never properly tested. The hook, I just received this computer 3 weeks ago to replace a faulty HDMI out port. I was told that there would be an open ticket so if I had any problems with this computer it would be attended to. Unfortunately, that is not the case. 

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hello guys i know i am new here and this is my first post but i just really need help with this problem. so i took off the back of my sony vaio e series because the fan was overheating alot so i wanted to clean it out, so i did. when i put the laptop back together the sound was gone as well as the headphone and mic and usbs jacks. i can connect a usb on the other side through the esata jack and i can hook up and hdmi cable and it plays sound on the tv. i tried uninstalling the driver and reinstalling it and im trying to figure out what the problem is. but the thing is when i install the drivers i still dont have anything for the mic come up or the speakers just digital audio(hdmi) drive. i need ur help cuz im in college and i need this computer to work i only had it for 2 years and this is the first problem ive had. thanks in advance

Answer:speakers and usb jacks and headphone and mic jack not working


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I do not recieve any sound from my laptop. The only device that's enabled is the Digital Audio (S/PDIF), there is no speakers device/icon available for me to select. No sound comes if I play anything with out headphones, and with headphones, still no sound.

Answer:Sound not working, speakers and headphone jack.

Hi graffar and welcome to TSG. Whats the make and model of your laptop? Go into device manager and see if there are any exclamation marks in the sound devices. Let us know. Right click the start orb \ Properties \ taskbar tab \Notification area \ Customize. Make sure Volume is set for "Show Icon and Notifications" Check and see if the sound isn't muted in the control panel.

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Hello, I have a HP ENVY 360 and my Speakers are recognized, Whenever they are supposed to be playing they show activity, the bar fills up green on the Playback Devices, nut my headphone jack and my speakers don't work. I was wondering if maybe this is a hardware problem, and how I could fix at least the headphone jack  Thank you,Lucas.

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Control panel shows two choices:  USB Audio CODEC or Bluetooth hands free Audio Diagnostics indicates a driver missing at location 65535 (Internal High Definition Audio) My internal speakers worked fine until this past weekend after I updated my ipod. Never had a problem before.  Is it possible that I disconnected them with an f key or some other turn off switch?   Is it possible that the itunes download destroyed my driver? I can't find my original installation disks so if a driver is needed where can I download it? Thanks,Scott

Answer:Internal speakers not working on my T61

what is the full model/type number of your T61 thinkpad?

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I got this proble with my laptop: speakers integrated to the computer do not work anymore.
I checked the Device Manager and all seems to be working properly: no yellow question marks or something like that. Nonetheless, I tried uninstalling and reinstalling the drivers but nothing changed.
On the other hand, when I plug the headphones in, I can hear all sounds from them, so I'm worried about an hardware problem. Before going through the hardware repair, I'd liek to be sure that's the cause.
Could anywone please suggest further checks?
I also understood that the headphone jack has a switch that is closed when the headphones are plugged in, so that the audio output is sent to the headphones and not to the integrated speakers: in case this switch is lagged, is there a way to prevent the audio outpu rerouting to the headphones?
Last information: this problem appeared after the upgrade to Windows 10, but I'm pretty sure that the audio initially worked fine for at least a couple of days, so I would exclude a relation with the operative system update.
For information: the laptop is an ASUS N55SF.
Thanks for the support.

Answer:Internal speakers not working

Additional information: hardware failure of the speakers is excluded, in fact, I tested the speakers by running Puppy Linux and all worked fine.
I would be grateful of additional hints to solve this annoying issue.

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Hello! Sorry, im new around here! :S

Basically, my HP DV6-3065EA running Windows 7 Home Premium (x64) laptop died. I went into a computer shop and asked how much a simple diagnostic test would be to find out how much a repair would be. He quoted me ?90. Phew, jog on! That wasn't going to happen!
Anyway, I decided to replace the power jack. No hard job, just a simple unplug and plug back in job. (looks abit like this Hp power jack image by chikyeung on Photobucket). I replaced it; everything is running fine.
I tried to put a USB pen drive into a usb socket. Didn't work. Tried another, didn't work. I have tried several devices and they all work on other computers but don't seem to be working on mine.
I have been trawling the internet for answers, and as of yet, nothing -.-! I wouldn't call myself a novice, trust me, I've tried everything, uninstalling and reinstalling all of the USB drivers, checking bits of the registry.etc. Nothing. So today, i thought, right, WIPE THE COMPUTER! I backed up everything, went back to scratch.
Tried another USB, didn't work.! Im completely puzzled!

Please help!!!

Thanks for reading! ;D

Oh, one more thing. When the laptop was unusable, I removed the hard drive and put it into another computer to retrieve some files. Could this have anything to do with it?

Any help is greatly acknowledged!!

Answer:USB Ports Stopped working after an Internal Power Jack is replaced.

It sounds rather as if your new part somehow isn't diffusing 5 volts to the correct circuits, which is what USB relies upon. Could be a bent pin or misaligned plug on those pins, or a broken wire.

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ok i can give a more detailed erm specs of my computer if needed but for the moment i dont know if it will be needed. I own a Hp desktop pc, my headphones have been working fine and i know its not the headphone jack(my computer is less then a year and i take good care of it externally). So im listening to my music as normal, leave to do something i come back and my headphones have stopped working, my speakers work fine but my headphones dont, i tried updating my drivers(at least i believe i tried, if you think it is, then please tell me how to check). Ive run into this problem before but im not to sure, please can anyone help?

Answer:Headphone jack randomly stops working, speakers do, help?

Do you have another set of headphones you could try as these may be the problem not the headphone jack? Also, do the headphones still work with an mp3 player?

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That happened some weeks ago, no software or hardware changes were made prior to speakers gone mute. The other day however speakers were back from malfunction and operative again 100% - for no apparent reason, but as soon i plugged headphone jack in and out - they were gone again!?!? Is there a catch or something that i'm doing wrong!?!? I've tried: removing and reinstalling sound card drivers (no success), different OS (no success), checked headphone jack for foreign objects (found nothing, it looks ok in comparison to other jack (microphone)). No warranty on this machine (expired). Any suggestions??? Thanks in advance.

Answer:T400 speakers not working - headphone jack functional?!?

Hi jeronomije,
Welcome to the forum,
please get in touch with the Contact support team with the below details

Note: Customers in some areas may need to incur some charges when calling the numbers below. We cannot guarantee that this information is up to date since rates and calling plans of telephone operators may vary significantly over time.

Country or RegionProductLanguageTelephone numberHours of operation

IDEA-branded andB, C, E, G, H, K, N, Q, V, Y Series Products
+381-21-489-1533 (Novi Sad) +381-11-309-3111 (Belgrade)
8AM - 4PM Monday - Friday

hope the information helps

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I see that this is a pretty popular question on this forum by searching, but none of those methods are really working for me.

I have a Dell Inspiron 1520 that I think I have a SigmaTel Audio system (I'm not the best with computers, but I think it does). I use Microsoft XP.

This problem started a few months ago when I had my computer plugged into a TV through both VGA and headphone jack. Somehow the headphone male part got bent when it was in and when I unplugged it the internal speakers no longer worked, but headphones and external speakers work fine. I've searched the internet for a while for ways to fix it over the last month or so, but couldn't find anything that actually worked. This wouldn't really be a problem, but I move my laptop around a lot and live in a college dorm room and it's tough to have speakers constantly set up and connected to my laptop.

I've read a little about problems like this and it appears that I probably hit something inside the headphone jack when the plug bent that makes the computer think headphones are always plugged in (just a guess). I've tried plugging and unplugging my headphones really fast like a million times and it hasn't worked. I've reinstalled the sound drivers, reset the computer, etc. I'm kind of out of ideas. I think I may have to open up the computer, which I really don't want to do (I've done it before to install RAM and stuff, but I'm not great at it), but if t... Read more

Answer:Internal Speakers not working, but Headphones are

bump... anyone help?

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I have a Dell Inspiron 6000 laptop [windows xp]. Up until a couple days ago it was working just fine for me. Recently the internal speakers stopped working. Oddly, the internal speakers will still play system noises, but they won't play music or anything else. When I checked the volume settings it said: There are no active mixer devices available.

Does anyone know how I can fix this? Thanks!

Answer:Dell Internal Speakers Not Working

Go here and download the sound Audio driver from Dell SIGMATEL to desktop and install it and restart your PC

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So I wake up this morning, and found out that my speakers are not working at all, so i had a check, and Realtek saids I got my headphone in, when I haven't. Is there any program that can force speaker out ?Is there any way i can fix it Hardware wise ? Thanks,Anderson

Answer:Y570, Internal Speakers not working

Did you reinstall any drivers(sound)?

Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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Hello everyone

I upgraded to windows 10 yesterday, and since i did my internal speakers and my headphones are not working anymore. I have a microphone called blue yeti wich can be used as an output. It's the only output that works for me. If i go to the audio output manager it's the only device i can selecet. If i unplug it i get the error:"no audio devices installed" i tried to install drivers for everything but nothing helped. i really hope someone can help me because i need my sound back(not even the internal speakers are working as i said D: )

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I have always had Altec External Speakers since I bought this Dell Dimension 4700. We have taken our desktop on vacation with us and did not bring the speakers. I get no sound from anything internal however. When I go into Device Manager, you cannot turn them on (only OFF is an option, ON is grayed out) so I am assuming they are turned on. Also, the volume is on, not on mute, and turned up high. Any ideas?

Answer:Solved: internal speakers not working?

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Hi first i just want to say im not that great with computers so step by step instructions would be great

ok i have a dell latitude c400 and my internal apeakers are not working although headphones pluged in the jack are and I have no cd drive so i cant reformat computer then try if it works also i have tried DELL.CA for driver updates there were none i have no driver cd or anything please help me

Umm i attached my system resource report from device manager in the word document

and here is a link i uploaded of the sound codecs and stuff from device manager

Answer:Help internal laptop speakers not working



Resource Summary Report - Page: 1 ******************** SYSTEM SUMMARY ******************** Windows Version: Windows 5.1 Service Pack 2 (Build 2600) Registered Owner: jay Registered Organization: A-Quality-Computers Computer Name: LILZ Machine Type: AT/AT COMPATIBLE System BIOS Version: DELL - 27d40301 System BIOS Date: 03/01/04 Processor Type: x86 Family 6 Model 11 Stepping 4 Processor Vendor: GenuineIntel Number of Processors: 1 Physical Memory: 639 MB ******************** DISK DRIVE INFO ******************** Drive C: Type: Fixed disk drive Total Space: 20,003,848,192 bytes Free Space: 12,380,905,472 bytes Heads: 255 Cylinders: 2432 Sectors Per Track: 63 Bytes Per Sector: 512 ******************** IRQ SUMMARY ******************** IRQ Usage Summary: (ISA) 0 System timer (ISA) 1 Dell Enhanced QuietKey PS2 with DellTouch (ISA) 2 System board (ISA) 3 SMC IrCC - Fast Infrared Port (ISA) 4 Communications Port (COM1) (PCI) 5 Intel(R) PRO/Wireless 2915ABG Network Connection (PCI) 5 Crystal WDM Audio Codec (PCI) 5 PCTEL 2304WT V.9x MDC Modem (ISA) 6 Standard floppy disk controller (ISA) 7 System board (ISA) 8 System CMOS/real time clock (ISA) 9 Microsoft ACPI-Compliant System (PCI) 11 Intel(R) 82830M Graphics Controller (PCI) 11 Intel(R) 82801CA/CAM USB Universal Host Controller - 2482 (PCI) 11 3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible) (PCI) 11 Texas Instruments PCI-1410 CardBus Con... Read more

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Hi there,
When changing volume speakers sometimes work for 1 second or a fewand then switch off. The mixer of windows still shows the level meter going up with sounds but I can not hear anything.
X201 - Win 7
Thank you
message edited/subject edited and moved to the thinkpad board


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Answer:Speakers stop working after a couple of minutes but the headphones are fine

This has been solved. It was some broken hardware component regarding some sound-related daughtercard that had to be replaced. 

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I'm really baffled here as to what's going on with my laptop audio. It was working just a few days ago from what I remember and now tonight when I was playing a game in Steam the audio just wasn't working. Checked audio settings in the game, all was good. Turned the game off and started testing using YouTube, still nothing. The volume is definitely up and I found that headphones work fine. When I open the 'Playback devices' dialogue from right clicking the speaker in the task bar it shows the green equalizer bar moving up and down if something is playing, but there's no audio. I've checked for any conflicting devices in here and ensured everything was enabled as per usual.

So far I've updated the drivers, uninstalled the drivers completely and reinstalled them (automatically after restarting laptop), and have checked for updates on my computer (all up to date). My device manger does have 2 drivers listed which I thought was weird, but maybe it has always been like this? I'm not sure honestly. I uninstalled both and they both came back after restarting. See the image here:

Is there anything else to try? I thought uninstalling the drivers and reinstalling them would fix it, but nope.

System details: Windows 10, Acer Aspire laptop (~7 months old? No issues thus far). Let me know if I need to provide any more details! Very frustrated and need to get to bed now because of work in the morning, but I will be sure to check back and try any suggestions and answer any questions.

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Recently, while playing unreal tournament, I realize there was no sound coming out of the speaker once I unplugged my headphones. I restarted thinking that it would fix the problem, but that didn't help, so I decided to uninstall and reinstall the sound driver from realtek, no good either. Finally I deicided to reformat my computer using the recovery partition. Reassuring myself that this will definitely solve the problem I was shock and confuse as to why no sound came out of the speaker after the recovery. After going to the Realtek sound control panel I realize that the computer thinks or detected that a headphone was plugged in when clearly it wasn't. The sound does work with the headphone in and I am sure the speaker is not damaged because the POST sound, "boommmmm", comes during bootup. I really don't understand what is going on, and I already reformatted the harddrive 2 times.

I have read that the problem can be temporarily solve by replacing the motherboard, but after about a week or two, the same problem will arise. I have also read that other brands including HP, DELL and Sony has similar problems.

I can live without the speakers but I am not sure if further problems will persist with this laptop, since its only been month that I have purchased it.

Thanks for many reply/help.

Answer:Asus G1S speakers not working (stuck in headphone jack mode)

Just some real quick ideas

Speakers plugged into power outlet and on
Speakers plugged into back jack securely
(actually if you heard the startup booom sound, then they must be)

Sound volume up on speaker
Sound volume up on Windows
Sound volume up in the game that you are using
(That might be it)

If you play a song (through Windows media player) can you hear it ?
If so this must be an in game setting (ie mute sound) Please check all settings in the game.

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I bought this Equium A110-276 a few months ago. I understand that connecting external speakers disables the internal speakers automatically. I have been using external speakers for quite some time, but now when I disconnect them the internal speakers are not working anymore.

Any ideas what I should do to get my internal speakers working again?

Many thanks.

Answer:Internal Speakers not working on Equium A110-276


usually the socket where you connect your external speakers uses a sprung metal contact to disconnect the built in speakers when the plug is pushed in. Removal of the plug from the external speakers should then allow the sprung contact to return to its normal position which will return power to the built in speakers.
It is possible that the plug from the external speakers has bent the sprung contact so that it no longer completes the circuit for the built in speakers. You will need to dismantle you nnotebook to get access to the socket to check.

You could ask your local authorised service partner to check for you so that you don't invalidate your warranty.


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My ACER VA70 V3-7710 has a Realtek sound card. Sound is loud and clear via headphones. But, no sound at all from the internal speakers. I have downloaded the latest drivers from ACER site.  Any other suggestions?

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My ACER VA70 V3-7710 has a Realtek sound card. Sound is loud and clear via headphones. But, no sound at all from the internal speakers. I have downloaded the latest drivers from ACER site.  Any other suggestions?

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I am having a problem with the internal speakers on the X201.  Basically, the speakers just stop working.  I could be in the middle of playing a song and the speakers pop and then go out.  I have to reboot the system for them to work again.  Headphones still work despite the fact they go out.   I am thinking this is a fault with the IO Assembly board, but am not sure..  I have reinstalled Win7 clean with updated drivers and still see the same problem. Another interesting thing is I keep getting the disconnect/connect sound ( like you are plugging in a usb device ) at random times.  That always seems to correlate to the windows AUDIODG process. Any ideas? 

Answer:X201 Internal Speakers Stop Working

As you have already reinstalled the Operating System and drivers are also updated.
I suggest you to update the BIOS and check
If then also the issue persist and your laptop is in warranty then you can contact the support center.
Country or RegionLanguageTelephone numberHours of operation

United States
1-800-426-7378 Select "Option #1"
24 hours/day7 days/week

Best Regards,

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Hi All,I've only had this laptop (Lenovo Z50-70, Windows 8.1) since December and now the internal speakers don't work at all. The sound only works through left headphone.I've tested the sound with multiple head/earphones but sound only comes out from the left ear.The volume control reads "speakers" regardless of whether my headphones are plugged in or not.The problem occurs regardless of program/browser used.I have uninstalled the driver (Conexant Smart Audio HD) through device manager, through programs and features and reinstalled from Lenovo's website.I have searched for updates through the device manager.Rolled back and updated through the drivers properties. I've refreshed my Laptop and tried it all again and updated my laptop through Windows Update but nothings changed.

Answer:Internal speakers not working, only left headphone...

hi waterwhale,
Welcome to Lenovo Community Forums!
We have seen concern about the seperate Smart Audio software with the conexant device
Can you check these threads and see if the Smart Audio (seperate app) is causing this issue
Let us know your findings

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Hi, I am using Lenovo G460 since 2 years and I am unable to hear from internal speakers, but I connected headphones or external speakers it's working fine. anybody can tell the problem

Answer:my lenovo g460 internal speakers are not working

hi arjunkanda,
Can you try Uninstalling and Reinstalling the Audio Driver,
Open Device Manager and look under sound and gaming controller for WIN7 and Audio input for WIN8/8.1
   Look for something says Conexant, and uninstall it.
       Place a check if you're prompted of "Delete driver software for this device"
Then install a audio driver from this download link of your system and install it.
See if that works,
  If not then, Im thinking a connection problem of the Speakers,
You can check your system's  Maintenance Manual to check on how to get access to the speaker cables connecting to the Mainboard on page (52).
Hope this helps

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I have a T510 using the Contexant 20585 SmartAudio HD driver for the internal speakers. Today they just stopped working. I run the tests and I get no sound left or right. Now I did notice something odd. I open Control Panel and then I click SmartAudio. I then click the third icon from the left at the bottom of the screen (Audio Director). Now on the right hand panel of the screen I see a large, red 'X' beside the laptop. That would be between the laptop and the headphones.... anybody know what that is? (Would it appear to signify that something is amiss with the speaker?) Anyway, I've uninstalled, installed the latest drivers (May 2010). Still nothing... any ideas?

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Hello all,

I've had my laptop for just over 6 months now and I've encountered no problems until recently.

However I am experiencing problems with the sound. It just doesn't appear to be working, despite the volume being turned up to the max. The problem usually fixes itself briefly after a restart but it then cuts out after time.

None of the playback devices are muted. When I try testing the speakers, I get an error message saying "Device in Use: Please close any applications using this device for playing audio" - however, there doesn't appear to be any device using the speakers.

I have recently started using an HDMI cable to use my laptop through my TV, I'm wondering if that has anything to do with it?

Any advice would be greatly appreciated!

Answer:Acer Aspire E1-570 - internal speakers not working?

The HDMI is probably the reason. When an HDMI cable is plugged in, Windows changes the default audio playback from the Speakers (PC Sound card) to HDMI.

If you want the PC speakers on, with an HDMI cable plugged in you will have to manually change the playback device from the HDMI to the "Speakers". This is done in the Control Panel/Hardware and Sound and finally the Sound Panel, Playback section. However, if you reboot, with the HDMI cable plugged in you will have to manually change the playback device again.

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i have a hp laptop that i use for dj but when i connect external speakers it has static when connected to audio jack from computer when i unplugg my ac adapter the static dissappears

please help step by step instructions

Answer:[SOLVED] external speakers has static when connected to audio jack from computer

i was able to fix the problem it had something to do with the ac adapter i was using a 3 way socket plug that caused the static but when i changed the plug into a 2 way socket there was no static now im playing music with a crispy clear backround

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The sound in my L650 just stopped working all of a sudden. It was ok, and then nothing.

When plugging headphones, I only hear a crackling sound, that keeps the same volume regardless of system volume being 100% or mute.
I have no other way of testing sound output (neither hdmi cables or USB speakers).

Nothing was installed recently. Drivers are up to date. Restart didn't solve it. Uninstalling and reinstalling sound controller either.

All seems fine on the processing part (equalizer and sound bars move).

Could it be something got physically detached/unplugged/broken inside?


Answer:Sattelite L650 speakers and sound jack output stopped working

It was a mechanical problem all-right.

*I've just put it in the backpack and moved around, now it works again* (remember that 3-4 restarts did nothing).

So now I just have to open it up to figure it out...

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Hi I have a Lenovo W500 4062-5YG... O/S: Win 7 Pro My sound device is a Conexant 20561 SmartAudio HD. The problem is, that the internal speakers have stopped working all of a sudden... I think it is a hardware problem since when I hookup external speakers or headphones they produce sound... but I am no expert! I have done the following to try and fix it: Disable, then enable audio driversUinstall, then install audio driversSetting the internal speakers as the default speaker sourceRestoring the system to an earlier day (where I knew that the speakers had functioned)None of these actions have worked. I actually thought I could perform a hardware test on the speakers in the "Lenovo Solution Center"... but it doesn't seem like it:-( So... How can I know for sure whether it is a hardware or software problem?And more importantly - How can I get my internal speakers to work? Any help is appreciated. CheersPhilip 

Answer:Internal speakers have stopped working (Lenovo W500 with Win 7 Pro)

Hello Philip,
As mentioned in your post, you have performed all the major troubleshooting steps to resolve the issue. I suggest you to update your BIOS also in order to resolve your issue. You can download and update the BIOS update utility from the below mentioned web link.
Kindly click on Quick path and put your 7 Digit TYPE-Model number(40625YG) in the box and then click on the Find My Product. Please click on BIOS and then download the BIOS update utility according to your Operating System. It might resolve your issue. If it will also not work then it seem to be an issue with hardware. Kindly get in touch with the support centre they will assist you and try to resolve the issue.

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Out of the blue, my speakers quit working this evening... however, headphones are fine. I reinstalled the latest driver but no change.  Under Control Panel > Sound, Speakers are still selected as default Playback device. Any ideas or suggestions? Thanks...

T400 2764CTOWindows 7 x64


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Answer:T400 internal speakers quit working however headphones OK!

Can be a hardware problem. To discard any operative system problem, download a Live CD (Ubuntu) and use it to test your speakers. Best regards.

IPnaSh First Spanish Community Guru - Colaborador ad honorem

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My Hp Compaq 6710b was working fine when suddenly during a song it stopped working, I can still hear the sound with headphones in best quality but can not hear it without it. I am using windows 7Ultimate, 32bit. Please help, i m really worried.... I also have updated the driver from Hp Site, but still, it is same.


Check your volume mixer under the notification area, check your speaker settings to see if its on mute or turned down.

If everything is normal, go into the device manager and look under sound, video, and game controllers.

What are listed? And is there any exclamation or red x?

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Ive had my HP folio 13 Ultra book for a while now. I'm running on Windows 7 Home premium (64)
But a few days ago I found out the sund was not working. And for some reason the sound is working perfectly on my beats headphones
I have 2 Sound devices: IDT High Def CODEC (speakers and Headphones) and Communications headphones (IDT high def CODEC)
For Example: When you press the sound icon and you test the sound the green sound bar comes up but nothing comes out of the speakers.
Ive done the following: Trouble shooted, it found nothing , the sound is defiately on and ive tried updating the drive but its the latest. I really do not know why it is playing up.
Alright whats weird is it says it is working properly in the advanced settings?????!!!
Also when i play a song on itunes the green bar will go up and down like usual but the sound does not come out of the damn speakers. To make it more weird when I enable the Communications headphones and test them the sound comes out of the speakers and cuts out (since it is a test).i've phoned a friend of mine and he said that maybe the sound is stuck or locked on the headphones. He also thought that maybe the computer is computer is mixed up or confused with which audio device is what.
I have some pics in the microsoft word attachment
All help ppreciated!

Answer:No sound from internal speakers on laptop headphones working?!

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I'm using an Ideapad Z560 with Windows 7 and whatever sound device it came with. The headphones work fine, but the laptop's speakers don't work unless I put the computer to sleep and turn it on again. And even then, they only work for about two minutes before they shut off again. I checked the Volume Mixer and the speakers are on and apparently playing sound, so I'm not sure what the problem is. Plugging and unplugging the headphones doesn't work; it seems that the computer is able to register when the headphones are plugged in, so that's not it.

Answer:Ideapad Z560 speakers stop working after a couple of minutes but the headphones are fine

hi arcic,
 Welcome to Lenovo Community!!
Can we try to uninstall and reinstall the Sound driver
You have to go to Device manager
      Press Windows button together with R
           You will have a runbox and type there devmgmt.msc hit Enter
Look under Sound, video and game controllers
     look for anything like Conexant High Definition Audio
         right click on it then uninstall
Now download the driver here
     Conexant Audio Driver      IN2AUD34WW5.exe     151 MB
And install that.
-See if that works
Hope this helps

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I had audio issues, speakers would intermittently not work.  I upgraded the driver to sp76702 per the following advisory: -------------------------------------------------------Document ID: c05288869Version: 1Advisory: HP EliteBook and ZBook G3 - Audio Not Working After Reboot, Speaker Icon Has Red X------------------------------------------------------- After the upgrade, I can no longer get audio through my docking station or the speaker jack on the right side of the laptop.  Tested my external speakers with a different source (smartphone) and they work fine.  I submitted a case today with HP.  

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MODEL NAME:m6-aq005dx
HP ENVY *360 m6 Convertible PC
(removed content)

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I have a x120e running Fedora 19. My speakers work for a maybe a minute and then stop. If I put the computer to sleep and wake it up again it'll work for another minute or so. When I plug in external speakers or headphones, it works perfectly. I can't find anything in any logs that indicates a software problem (dmesg or journalctl). Any ideas?


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Answer:internal speakers stop working after a minute of being awake on x120e

Apparently somebody else possibly had the same problem on a different computer:

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Hi friends,

My satellite c640, internal speakers suddenly stopped working but works fine when earphones or any external sources are connected
Is it a hardware problem?

I?m using win 7 64bit and I tried to install drivers but seems to be a hardware problem

Thanks in advance

Answer:Satellite C640 internal speakers suddenly stopped working


I?m not sure if this is a hardware problem.
You may have to check some settings.

In control panel -> sound -> playback tab.
There you should see the speakers chosen as default device.
You can also click right on these speakers and you should see some options:
? speaker configuration
? test
? disable
? and so on?.

Test the speaker firstly. In my case some short bell sound appears. You can also mark the speaker and click on Properties button. There you will see a second window with some tabs. Check the second tab called LEVEL. There you can change the sound level.

What happen exactly when you try to reinstall sound driver? Do you get any errors?

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Good Evening all !
I received a Fujitsu Siemens Laptop with Windows Vista basic on it, wich had to be reformated. After that, I've installed all drivers, and everything that it suppose to have.

Everything is working perfectly, all the drivers are ok, but the two plug (Mic/Audio) don't work. The computer's speakers work fine, the problem is just with those sockets.

The owner of the PC told me that they were working fine before... !

Well... any ideas ??

Thank's in advance !

Answer:Audio/Mic Jack's not working...

Question solved... reinstalled the drivers !
Thank's anyway !

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hi, can anyone help me? I have a hp dv67216tx. In this laptop audio is not working and head phones jack is not even detecting as plugged in! I have installed all the necessary drivers from the Hp support website.  Did anyone face this problem.  Is that a hardware problem or software problem ( In my device manager it is showing as working)

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Audio jack is not working in my laptop Dell Inspiron15 series 3521.
When i plug my earphones in the audio jack of my laptop and play music then audio is played in speakers not in earphones.

Answer:Audio Jack Not working

You didn't say which Windows version and bit version is running in that Dell laptop.

What's the exact "service tag' number and/or "express service code" number on it?

Have you checked its volume control and sound properties settings?


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I play on a gaming PC so always I use the headset I have to play with others. Before I would have to twist the two plugs (headphones+mic) a bit in order for me to get the message "You have plugged in a headset". Now after switching Power supplies I don't get that message whatsoever. It seems as if those jacks as well as the ones on the back don't work and do not respond. I can't set my headset sound device as my default because it says my headset isn't plugged in. I've tried this for multiple headsets and speakers and have gotten the same results. The USB Jack is fine just those small circle hole jacks that you are supposed to plug in for headsets and speakers. Same Jack like the one on the iPhone. Sorry, I don't know much about computers so it's a bit hard to explain but please help.

Answer:Audio Jack Not Working

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Hi, I am using HP ENVY 15 X360 PC since 1 year 11 months it was working nice but from yesterday night onwards my laptop auido jack stopped working.  I have restarted and shotdown sometimes, though its not working.  I thought audio driver got issue but it shows drives is upto date. Am just worrying that  my lap top warranty period got expired.  I really want to know that still u guys able to give support or not.  I apprciate if u guys give me a solution to this issue.   Thanks in advance.  Regardsavinash 

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My Desktop Dell Inspiron 3650  purchased in October 2016 and I can't use Skype on it.
I can hear the other end but they could not hear me. Many a times I consulted with the representative Dell online and always they understood that my head phone is not working.
Actually the audio port at the back is not working. I never used its audio port.
Now I want to solve this issue as early as possible.

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have had a microsoft tech run thru all updates on the drives . Nothing worked . Message says no speakers or headphones are pluged in. Little Res x

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Hello!Some weeks ago the sound stopped working on my Dell Inspiron 3521. I can hear sounds when i connect headphones or speakers. I had windows 7 and i thought that the problem could be solved if i updated to window 10, but it didn't work. My drivers seem to be up to date. Is it a common problem on theese laptops or it might be a hardware problem? Please help!

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Hey guys,

I have a problem with my Equium A200PSAF5E,

My sound is perfect, however when I plug in my headphones, nothing.

My headphones are showing 'connected' and when I perform the 'test headphones' I hear the sound through the headphones.

This is driving me insane as I can hear the hidious TV



Answer:Equium A200 PSAF5E - Internal speakers working but headphones aren't

This is very strange?. So you are 100% sure that your headphones are ok?
Did you test your headphones with other devices?

Did you try to update the sound driver? If not update it.

But not be honest, it looks more like a headphone jack fault as a software issue.

Anyway, the sound driver should be updated?

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Hello Everyone

Last week I was changing my Graphiccard a few times to test another one and finally installed my old one back in. After I restarted my Computer all rear audio jacks as well as the front audio jacks stopped working. I can safely say, that it is not an issue with my Speakers.

I already tried uninstalling and reinstalling the Realtek HD Audio drivers numerous times, everytime getting different results. Sometimes the Speakers are not visible at all on the choose audio output screen and sometimes they are, but they never seem to work. My Headset( Connected via USB) and my Monitor speakers( Connected via Dvi to HDMI Cable) work fine. There is also at all times the Realtek Digital Output listed, which I don't know the use of.
Inside the Realtek Audio Manager i can only choose options for the digital Output. When i chose to disable the front jack recognition inside the Manager the speakers would show up, but the test sound didnt give any sound whatsoever. However when plugging in headphones to the front green jack, the speakers started a deep humming sound. I could even control the volume of this sound with my computer volumesettings.

Here the front jacks arent visible because i disabled them, without any progress, in the bios.

I also had a look at the cables connecting the front jacks with the mothereboard and made sure there was no loose contact. The speakers are connected to the green audio jack. The volume on both the speakers and the pc is turned on. Befo... Read more

Answer:Rear Audio Jack Not Working at all

If you have HDMI cable connected to the PC, Windows will automatically set the HDMI as default audio playback device and in that case the regular PC (Realtek in your case) audio out jacks will be disabled.

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I'm running a Dell U3415W monitor connected via HDMI, using the monitor speakers.  When I plug headphones into the top audio jack, a notification pops up informing me I have done so, but no sound comes from the headphones and the monitor speakers continue to play.  If I do the same thing using the rear audio output, the monitor speakers cut off and audio is routed to the headphones.  This worked on my XPS8300.  What am I doing wrong?

Answer:XPS8900 Top Audio Out Jack Not Working

I have the same problem !

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Hi i am having problem my Audio jack on my vista laptop has stopped working. it was working fine earlier this week. But now when i plug in my headphones it does not tell me that something is plugged up to audio jack. what could be my proble. please help me cause i am not very smart on computers

Answer:Audio jack on vista not working

It might not be the jack that is faulty,it might be the headphones,have you tried other headphones?

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Ok, i have an Alienware x51 and the front headphone audio jack has stopped working. I will admit that i tried messing around with the settings on my computer to solve an issue with sound in a game but, this made it worse. 
When i plug in my headphones and do an audio test with Realtek i can hear the sound but it is so low that i have to make the whole room silent to hear it. This also happens with my speakers too and any other device.
If it is a problem with the audio jack and not something to do with settings can i follow up on my warranty? Or does this not come under it? 
I really need help because i am now forced to use the normal sound coming out of my monitor and it is very bad quality. Any help will be appreciated!
Thanks in advance!  

Answer:Front audio jack not working!

Same issue and one of very many issues I have had. I can say with confidence I will not purchase another Alienware system.

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I have in the last 6 months bought a new PC that came with vista, ever since I have owned it the front audio jacks have not worked in the "Realtek HD Audio Manager" it doesn't even show as something is plugged in.

I have become very annoyed at this as time goes on as I notice how useful it is so today I just decided that I will try it in Ubuntu and the front audio jacks work perfectly I can get sound out of the headphone jack and can record with the microphone jack!

Darn you vista!

Can anyone help me with this problem?

Answer:Front Audio Jack not working

It is NOT a Vista issue, call the OEM and have them help you fix it.

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Hi This laptops only 6 weeks old and barely used.   1) Windows Hello face recognition stopped working after the Windows 10 Anniversary update.  Latest drivers are installed from your site but still no luck, just says: Sorry, something went wrong.Couldn't turn on the camera. Make sure it's working properly.   2) The headphone jack doesnt work...  Plug in headphones and the sound cuts off from the speakers, but nothing comes out the headphones...  unless you open 'Sound Properties' and goto the 'Recording' tab.  As long as that tab is open,  sound comes out the headphones... very strange.  I have updated to the latest driver from your site and tried different versions, all the same.  3) Occasionally im getting graphics card artefacts displaying on the screen,  and it often struggles playing back video from youtube / amazon prime etc..     Any ideas? Thanks

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Hi all-I'm hoping this community can help. When I plug in my headphones (just the pair that come with my iPhone), nothing happens. Not a thing. It's like they're not even there. The speakers just keep working, and there is no registration of the headphones even exisiting. 2 days ago, the audio jack/headphones worked like a charm. Now nothing. I've tried a bunch of different video tutorials, but they all assume that the computer detects the headphones. This is not happening. I have tried reinstalling the drivers, and nothing. I've reached the limit of my expertise. Is this a hardware issue? Do I need to take the thing in to get it fixed? Thanks for your help!

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Hello, I am using the Yoga 900-13ISK Signature EditionI am running Windows 10 Professional Version 1607, build 14393.321My realtek audio driver version is 10.0.14393.0 from July 15, 2016. I recently updated my audio drivers to the version listed above. I hear no audio from the speakers and when I plug in headphones I hear a "heartbeat" sound, a continual thumping of around 4 beats per second. The headphones and speakers were working before the driver update. I also sometimes use a USB Thinkpad Display Link and when I plug my headphones into the audio port there the sound is fine. I do get a notification from Realtek when I plug in and unplug the headphones. I have uninstalled and reinstalled (with reboots in between) multiple times but I have not been able to get this working. Please advise.My issue is similar to this existing post

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I am currently using an Asus laptop with windows 8.
The laptop only has 1 usb port and an audio combo jack.

I have bought several headsets with mics with either the combo audio cable or one with the 2 cables and used s connector to plug them in to the audio jack and the mic won't work. The headphones work fine and sound great but no matter what I do it will only pick up the mic that comes installed on the laptop.

This is not a problem if I use the usb port but that is no longer an option since the tracpad has stopped working.

I've tried several solutions I've seen posted on the forms and so far nothing has worked. Is this a lost cause for me?

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For some reason my audio and mic jack doesn't work at the front of the computer. I tried unplugging and replugging the F-Audio jack cable in my motherboard. I also have realtek "Disable front jack detection" checked off in the box. Any other advice to fix this? Thanks!

Edit: The audio jack does work, but I need to tweak my Mic cord but noise only comes from 1 ear. So must be a damaged audio jack im guessing.

Answer:Front Audio/Mic Jack not working.

Hi ad84555,

Do you have another Audio cable to test and see if its the cable/connection and not the Audio jack?

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I just bought a Yoga 900, with windows 10 64-bit on it. When I do plug a headphone in the jack, the computer doesn?t recognize it ( no pop-up window saying ?you just plugged a device into the audio jack?) and of course the sound go through the speaker and not through the headphone. I have uninstall the realtek driver (version, reboot the computer, reinstall the latest driver (version, But it?s still not working. I have also uninstall the latest driver, and reinstall the previous one, without any result. The problem does not come from the headphone as it is working on other Lenovo yoga product.I have also downloaded the latest driver for the BIOS in case of? but no change. Is it really a driver issue or the jack plug is faulty? Any suggestion to make it work?

Answer:Yoga 900 - audio jack not working?

Hi  Bgeorges,
Welcome to the Forums  
As per the query we understood that you are facing issue with the audio jack in your Lenovo Yoga 900 laptop.
Connect an earphone and right click on the speaker icon in the taskbar, if the speaker icon is not present on the taskbar go to control panel select sound option. Under this select playback devices and check if the earphone is detected if yes select and click on set default and check.
Let us know the result.
Best regards,         

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I have a Samsung laptop (about 4 years old) which has worked fine. Sound still works fine. About a month ago I noticed that when I plug in headphones the sound would come through both the headphones and the pc speakers (instead of just the headphones like it had been doing for years). Then about a week ago, the headphone jack stopped working altogether. Sound only comes through the pc speakers. Seems like a software thing to me. The jack does not appear damaged in any way. Nothing is jammed in it and it doesn't feel loose.

Here is my Realtek Audio Manager

Here is my device manager

Here is system information

Here is sound information

I have tried uninstalling all of my sound drivers and having them reinstall on a reboot. I tried a number of things I found on the internet. (ie My "little yellow folder" in Realtek Manager is missing. My "show disabled devices" does not reveal anything, etc). I have not dropped the laptop and nothing has spilled in it. I really don't see how anything could have physically damaged the jack (unless it just failed from use)

Please advise. Thanks so much for what you all do. This is a huge help although I know it seems trivial.

Answer:Audio Jack Not Working - It Just Stopped.

Didn't post my system info correctly. Here it is.

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Hi, please I need someone to help me with this. I use a Lenovo B50 Touch LaptopEarlier this morning, I plugged in my headphones and it worked perfectly. later in the evening, I switched on my laptop and connected my headphones and it dint recognize it. I switched it off, reinserted the battery and then switched it on and it worked but it dint work for later attempts. my laptop is not recognizing the headphones.

Answer:Lenovo B50 audio jack not working

I would suggest uninstalling the audio driver, reboot the computer and re-install from latest driver. If condition does not improve, try resetting BIOS by removing AC and Battery, press and hold power button for more than 30 seconds.If still having issues, contact Lenovo Support for warranty status and repair options.

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Hello all I have purchased a Combo Jack Splitter which is like this one: I have made sure it's a 4 segment type of combo jack. I have an external microhpone 3.5mm 3segment that clips onto the headphones which is also a 3.5mm 3 segment jack.The combo jack works fine on other PC's, the Microphone works fine on other PC's. However on my lenovo edge E520, it simply says that the device is not plugged in (microphone) (the headphones work fine with the combo jack just not the microphone) Any ideas of what to do? I have tried reinstalling drivers. Any adivce will be good. Cheers.

Answer:Audio combo jack Not Working

I'd just like to make an update, If you plug the combo jack ion 3/4 the way, it detects the microphone, but the headset and microphone are pretty crappy quality. Any Ideas?

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I have a relatively new ThinkPad W550s and the audiojack has stopped working.  It no longer works with my headphones or external speakers.  I have checked the devices in the "playback" tab of the Sound box in the Control Panel and the only thing listed is "Speakers".  It does not recognize when i plug in headphones.  What do I do to fix this? Thanks

Answer:Headphone/audio jack not working

Hi pwjaspe,
Welcome to Lenovo Forums!
All you have to do is either use windows update, it will detect many of the missing drivers or please find the link given below and try to download audio driver and install it and check for the issue.
Please let me know whether the above steps helped you.
Thank you, have a good day.
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!

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Hello, Last month I built my own computer. I am having a problem with my Front I/O audio jacks.

- Headset is Beats by Dr. Dre Solo HD

- I have went into BIOS and enabled my Front I/O

- My front I/O is properly connected to my Motherboard

- My driver is Realtek HD R267 (Newest driver)

I have looked up this problem for quite some time but can't find a way to fix it. People have said to go into Realtek Audio HD Manager and click on the folder next to analog and untick disable front detection. I don't have this folder.

Any help is appreciated i'm 16, this is my first computer build myself. If you need anymore details just ask me below.

Thank you.

Answer:Front I/O Audio Jack not working.


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When I plug headphones into my audio jack, the only way to get sound through them is to press down gently on the connection. Help? HP Chromebook 14, q-063cl, model number FALCO C2B-D7R-G6A-A5G

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I just upgraded my Y40-80 with Windows 10.  Initially, when I plugged my earbuds w/mic into the audio jack, it works.  However, that stopped to work for no reason.  When I use my normal earbuds without mic, the audio jack works.   Now, the only thing I could think of is Google Chrome prompted a message telling me to upgrade to a new version.  After the upgrade, the audio jack failed to work with earbuds w/ mic.  I'm not sure if that's the culprit. I downloaded the lastest audio driver from Lenovo and still doesn't work. Any thoughts?  Thanks.

Answer:Y40-80 audio jack not working with headset with mic

Hi Wilsonlee,
Welcome to the Forums  
As per the query we understood that you are facing issue with audio jack in your Lenovo Y40-80 laptop.
Try to reinstall the operating system once and check for the issue, please take a data backup before reinstalling the operating system.
Best regards,         

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I have an Lg Flatron E2350 and the audio jack has suddenly stopped working......It has worked previously. There is an Headphone out jack for the Hdmi port located at the back of the monitor. Is there a way to fix it this? It won't work with anything and it's kind of aggravating...Anything helps. Please and thank you.

Answer:Monitor Audio Jack Not Working

If the monitor was unplugged or had a power outage,
it may have reset.
Check the menu on the monitor for volume control and muting.

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Hello Everyone

Last week I was changing my Graphiccard a few times to test another one and finally installed my old one back in. After I restarted my Computer all rear audio jacks as well as the front audio jacks stopped working. I can safely say, that it is not an issue with my Speakers.

I already tried uninstalling and reinstalling the Realtek HD Audio drivers numerous times, everytime getting different results. Sometimes the Speakers are not visible at all on the choose audio output screen and sometimes they are, but they never seem to work. My Headset( Connected via USB) and my Monitor speakers( Connected via Dvi to HDMI Cable) work fine. There is also at all times the Realtek Digital Output listed, which I don't know the use of.
Inside the Realtek Audio Manager i can only choose options for the digital Output. When i chose to disable the front jack recognition inside the Manager the speakers would show up, but the test sound didnt give any sound whatsoever. However when plugging in headphones to the front green jack, the speakers started a deep humming sound. I could even control the volume of this sound with my computer volumesettings.

Here the front jacks arent visible because i disabled them, without any progress, in the bios.

I also had a look at the cables connecting the front jacks with the mothereboard and made sure there was no loose contact. The speakers are connected to the green audio jack. The volume on both the speakers and the pc is turned on. Befo... Read more

Answer:Rear Audio Jack Not Working at all

If you have HDMI cable connected to the PC, Windows will automatically set the HDMI as default audio playback device and in that case the regular PC (Realtek in your case) audio out jacks will be disabled.

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The audio jack on the back works, just the one on the front doesn't work.I googled to find a fix but i didn't find one that works for me.What i know right now is that the front's device is using avnex virtual audio device and the one I'm using (the back) is realtek high definition audio.I'm not pro at these stuff so sorry if you cant understand what I'm saying
help is appreciated
pic(s) if needed VVV

Answer:Front audio jack not working?

Hi taikor,
This may be stating the obvious but if you haven't tried this may work.
As per your screen shot click on the top speakers >set default should light, click on it> click OK > exit.
Hope that might help you

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Hello,I am using Lenovo G50-45 series, I just Installed Win 8.1.It automatically looked for the drivers and installed(Microsoft drivers)Everything worked both the audio from the laptop speaker and headphone speaker(That to headphones doesn't go all way into the port slight copper visibe and only left side works no sound from right) So i move on Lenovo support and downloaded the audio driver(conexant driver) and all other driver and installed it.After Reboot, No sound from the laptop.Only I can get it from Headphones, that too like only on left side.Then I revert back to Microsoft driver.Now i can get sound from speaker still the problm with headphones. My question is??why after installing lenovo drivers am losing the soundthe why headphones working only on left side( checked with other headphones same problem)please any suggestions 

Answer:Lenovo G50-45 Audio jack not Working

If only a single "headphones" port is present it may be a "combo" port and need an adapter to make it work right. I would advise to contact Lenovo Support, speak with a rep to see if they have that part.Good luck.CB

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