Computer Support Forum

Canon scanner won't scan

Question: Canon scanner won't scan

Recently purchased Canon canonscan scanner ( lide70). Can't copy ( or print) using Canoscan Toolbox or the "copy" button on scanner. Get message "unable to scan. Make sure that there is enough space on targeted disks" ..Talked with Canon people. They were able to make the scanner work using my Photostudio program. They say that the scanner works and that it is a computer problem..probably not enough virtual memory.I went to Control Panel-System-Advanced-Performance-advanced-virtual memory- and changed initial size to 3072.......didn't correct problem. Can't find any solutions using my browser. Can you folks Help? This is my first submission to your group.Maury

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Preferred Solution: Canon scanner won't scan

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Answer: Canon scanner won't scan

I'm not sure if Canon tech support walked you through this already, but first off, see that you have the newest drivers. A little more info on your system would be nice.

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scanner: canon canoScan D1250U2 flatbed scanner
using windows xp

when I try to scan, it comes up with a message saying select source but there is no source to select, tried unplugging the scanner & then plugging it back but it still does not work, is it to do with the twain source and how might I solve it. Tried installing a new driver, still won't work.


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I just bought a new new dell laptop that's running on Windows 8, and I used the installation disc that came with my Canon MX320, plugged it in correctly and everything seemed like it would work fine, but once I hit the scan button I got this message " Netgear error in scanner code 2,148,0 turn off scanner and follow instructions in manual. ...and it stopped. I went to the manual on my desktop and that code doesn't show any results. Can anyone help???

Answer:My MX320 canon scanner won't scan...

How is it connected? Does it still print?

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How to scan from Canon MG2460 Printer to Laptop with Windows 10.This printer does not have a scan button.

Answer:How to scan from Canon MG 2460 (No Scanner Button)

You scan by using the Canon software which was installed on your laptop from the CD when you installed the printer/scanner. See this: edited by phil22

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I have just tried to do some scans but they all came out a light grey. I have had the scanner, Canon Canoscan Lide 210, about a year& this is the first bit of trouble I had. The scanner's manual said to check the connections & to check if the travel lock was switched to unlock. I checked them & they were all right, I also checked the driver from the CD, & the message I got said I already had a more up to date driver installed. Has anyone come across this problem & can help me out. thanks Mac.

Answer:Canon scanner leaves the finished scan light grey

See if Installing the latest Driver for the Scanner Helps ...
CanoScan LiDE 210 - Canon UK

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i have an epson scanner loaded, it works through epson scan but it is not recognized by microsoft office document scanner.  Does anyone know what is wrong?  Thank you, Terrry

Answer:epson scanner won't scan with microsoft document scanner

Exactly what is microsoft office document scanner?  Is that part of Microsoft Office?  If so, which version of Office?If you can scan a document using your scanner software, why do you need microsoft office document scanner?

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Question: Canon Scanner

I recently installed a CanoScan FB620P to my computer which runs Win XP,the scanner works fine thru its software,but why cant I see it in My Computer folder or in Controlpanel scanners and cameras,because I would like to share the scanner.

Any ideas Henkes

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Question: Canon Scanner

I'm having trouble using the e-mail button on my scanner. The instructions in the manual and reality don't coincide. Bet that's never happened to anyone else.

Anyways, before I go into details I just wanted to know if sanyone out there has some experience with this.


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Question: canon scanner

Hi.Not long purchased a conoscan Lide 70 scanner,it works fine but the only problem i got is when scanning a document in text format the only way that i can do so is by using the pdf method,then on the bottom of the screen it has word documents icon but when i click on that to open the scanned document it cant open in word format.the only way that i can get over this is by copy and paste into word but it dont come out correct,have i bought the wrong scanner or am i doing something totally wrong,has anybody got one of these so that they can help me solve my headache.Thankyou, scanner is here

Answer:canon scanner

I have the Lide 50 and if i save to PDF, it opens in Adobe reader.Have you tried right clicking the file and use Open with to select Adobe.From the Canonscan toolbox if I click Save then use the dropdown box to select PDF, it automatically opens in Adobe.Also in the Canonscan toolbox the File icon has a picture icon of Adobe in it.So it is just a case of sorting out the settings.If you do not have Adobe reader it can be downloaded from hereIF that download is to big try Foxit PDF reader which can be downloaded here

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Question: canon scanner

I have an LIDE20 scanner which I am trying to install in windows 7. I have downloaded the relevant driver file from Canon, but when I run the SETUPSG file, nothing happens and the computer doesn't recognise it. I tried the canon help desk who said to download the same file, but, again Windows doesn't load the driver. Any ideas please?

Answer:canon scanner

Unsure what file you have downloaded. Try the one in the link above.
Is your W7 32 or 64 bit?

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Question: canon scanner

I am having trouble trying to get my scanner to work. I can get to where it is asking for sources but there are none to choose from...(canscan toolbox 4.1)....

Answer:canon scanner

Which model scanner do you have, and have you got the latest drivers installed?

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Question: Canon Scanner

Hi All - upgraded to an Intel i5 2400 CPU with ASRock P67 PRO motherboard. Everything went well, Windows found everything and installed the drivers fine apart from one.

In the System there is a Canon LIDE scanner which shows as a CanoScan with the yellow exclamation mark. Also Devices and Printers it shows up but with the yellow exclamation mark. Have reinstalled the supplied 64bit Canon software for it but still no go. It is USB powered so swapped around the USB cable but still a no go area. Unplugging and reconnecting the scanner makes no difference. I have no idea where Canon places the drivers for this when the set up program installs.

Going online Windows finds the driver software but reports back that it has encountered an error while attempting to install it. The software it is tryng to install is CanoScan LiDE 600F.

Does anyone have any ideas why this thing should suddenly stop working. Everything else is fine. Any input appreciated as I'm loosing more hair over this.

Win7 64bit SP1 - Intel i5 2400 - 128gb SSD - ASROCK P67 PRO 3 - 8GB ram.

Answer:Canon Scanner

Sorry forgot to mention - but I have KB2552343 installed which I believe was a fix released by MS to fix updating some driver issues

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Question: Canon scanner

Has anyone had experience with Canon FB630U CanoScan with a USB?
Have Windows ME and new computer.
When I look at these boards, I see mainly HP scanner problems. (Doesn't that tell me something?)
Thought I'd try a Canon.
Anyone having trouble with this particular model?

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I got a "Canon Lide 200" scanner for 100 bucks at Stapples. It says 4800x 4800 on the box...with a Z-lid thing...there was also an HP scanner for the 30 bucks more. Now I'm wondering if I should return the Cannon for the HP before I open it.



For some reason I thought Cannon would be better quality, the box touted it could scan 'color 8x11 in 14 sec.' which sounded really fast so I picked the Cannon. Then I looked up these profiles and noticed the HP sais it can scan three 4x6 photo's at once!
And it says "Get realistic scans of 3-D items, capturing more detail and depth" The sales guy mentioned something about flatbed only getting whats directly on the glass so I guess this is better then that...?

Anyway, wondering if HP's are slower than Canon? Like is that Cannon '14sec' really fast or just a creative bullet point? I have tons of old photos to scan so that 3 pic at once with the HP sounds so convenient but it wouldn't be if it's slower.

I think I also had a shitty HP printer at one point which made me distrust the brand. you have to use the software provided? Can you use third party software on my Canon to scan multiple photos at once?

Thanks for any feedback.

Rob from Canada.

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A client wants to purchase a document scanner for archiving stacks of paper documents. The preferred price range is $400-$700. It needs to be relatively quick, scan directly to PDF and handle duplexing. Reliable tech support is, as always, a consideration.

I have narrowed it down to the Canon DR 2080C and the Fujitsu ScanSnap fi-5110EOX scanners.

The big problem with the Fujitsu is that it uses proprietary drivers and is not TWAIN or ISIS compatible. That scares me. It does come with a full version of Adobe Acrobat, which is worth almost the price of the scanner in itself.

The Canon is a little faster, but it is more expensive and, frankly, I have had bad luck with Canon products and tech support. This was years ago, though. It is, however, TWAIN and ISIS compatible.

I suppose that if the proprietary Fujitsu driver does everything they need to do, it's not that big a deal.

What do you guys think? Does one of these jump out at you? Do you have another good solution I should consider?

Here's a link to an Epinions comparison of the two:
Epinions comparison

Thank you!

Answer:Canon or Fujitsu scanner?


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The drivers for the Canon DR-4580U are installed but the scanner still shows up in the device manager as "other devices". Does anyone know of any way to get the computer to recognize the scanner?

Answer:Drivers for Canon Scanner

CDank3 said:

The drivers for the Canon DR-4580U are installed but the scanner still shows up in the device manager as "other devices". Does anyone know of any way to get the computer to recognize the scanner?Click to expand...

Try turning on the computer then pluging in the scanner, Do you have power to the scanner?

Try installing from the device manager just the drivers.
What OS are you running? I dont have time to lookup that scanner is it a USB scanner?. The more you are percise the better help you will rec'.

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Hi, my canon scanner comes with a program that automatically converts the scanned documents into pdf format. Recently I got an HP 3 in one printer-scanner and I'm just wondering if there's a way I can use the canon program to convert the documents scanned by the HP scanner.


Answer:Canon scanner software

Not sure that would work, you could always scan then print to pdf with the program below, I use and think it's great.

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hi . i have recently upgraded my os from windows 98 to windows xp. i have managed to locate drivers that supports the above os systems for my printer. however , i have problems installing the drivers for my scanner. anyone familiar with canon N1220u series scanner?i have downloaded the drivers to my hard disk , but i am not sure how to make it work . please help !


Answer:canon scanner drivers

go to where you saved them and look for the readme file print if off for reference
then just click on the exe. file or install file

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hi there, im affraid im a bit of a novice but ive got a canoscan n67ou and have had it a few years. its hasnt been used in a while..
ive just gone to use it and went into the photo program and pressed scan but it doesnt do anything and says scan error please turn scanner off and folllow instructions in manual..well i dont have the manual or anything that came with it.
its making a noise and i unpluged it and pluged it back in and it said hardware installed and ready to use.
any help would be really appreciated,
many thanks

Answer:Canon Scanner Not Working? please help


First off, don't be afraid about being a novice! That's why we are here to help, help you fix your problem, but most importantly also, you learn

What is the software that came with the Scanner? And do you know the model of the Scanner?

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I have XP Home. It crashed and I formated my hard drive. Everything is re-installed and working fine but I cannot seem to get my scanner to work. It says I installed the driver and it is working properly but I cannot find the scanner anywhere and nothing seems to work. Any thoughts? Thanks

Answer:Canon 1240U Scanner help

Did you check Canon for an updated driver? Did you update your motherboard drivers? If it is USB 2, that may be needed.

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Hi all!

I've had great help on this forum in the past but this might be a bit trickier:

I am trying to get my Canon DR-2580C scanner recognised on my Windows 7 (64-bit) laptop but with no success. It worked fine on my old Windows XP computer. This is what I have done:
(1) Installed what?s on the original set-up CD-ROM:
- ISIS & TWAIN driver for DR-2580C v1.2
- CapturePerfect: v3.0.30
- JobRegister: v2.1
- JobCore: v2.1

(2) Visited Canon Europe?s software site DR-2580C, selected ?Windows 7? as my operating system and downloaded the ?Available software for DR-2580C? namely:
- The latest ISIS & TWAIN driver for DR-2580C: v1.8 ? states that Windows 7 (64-bit) is supported
- CapturePerfect Updater: v.3.1.23 ? only states Windows 7 is supported without any mention of 32- or 64-bit

It works one minute but then is not recognised by my laptop the next.

If I go to the Windows Compatibility Center, it states that Windows 7 64-bit is supported by the DR-2580C scanner, but the link to the downloads is to the USA Canon site. Those Windows 7 (64-bit) downloads are the same as on the Canon Europe site, namely:
- the same ISIS & TWAIN driver for DR-2580C: v1.8
- the same CapturePerfect Updater: v.3.1.23 ? but it says, unlike on the Canon Europe site, that this is supported by Windows 7 (64-bit) (Emulation Mode) whatever ?Emulation Mode? means

There?s also a ?RepairReg.exe? utility on this site unlike the Canon Europe site.

I need this scanner every da... Read more

Answer:Can anyone help me get my Canon scanner working?

Quote: Originally Posted by bertietheblue

It works one minute but then is not recognised by my laptop the next.

This looks to be the salient point. If it worked once then you must have the correct software installed. So next is to check the connections. First the USB cable/lead. Take all other USB connections out and try the scanner in another USB port on the Laptop. If not can you beg, borrow or steal a spare USB cable to try. Check to make sure ll the mains connectors are secure especially if you have a transformer. Carefully check the mains lead to this.

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I'm using XP Home.I have a Canon LiDE 50 scanner which used to work but doesn't any more. It worked until I restored my HDD from an image file. I have installed the driver and software from the CD that came with the scanner, but no luck. When I try to do a scan, the scanner makes noises and then tells me to unlock the scanner and disconnect and reconnect the USB cable. Which of course doesn't do any good.When I open the Control Panel and go to Scanners and Cameras and d/click on the CanoScan LiDE 50 entry and press the Test Scanner or Camera button, the scanner makes noises and then gives the message: "The test failed because the device is not available. Verify the connection and try again". I've tried a different USB cable and have uninstalled and reinstalled the driver several times, without success.Can anyone kindly give me any advice on how I might get the scanner working again?Thanks and regards

Answer:Canon scanner won't work!

Have you unlocked it? Check the switch underneath is in the Unlocked position!

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I am trying to install my scanner driver's from a drivers CD to xp home with Sp2
it keeps coming up with an error
(16bit windows subsystem .C:WINDOWS\SYSTEM32\AUTO EXEC.NT.
The system file is not suitable for running MS-DOS and Microsoft Windows
applications. Choose 'Close' to terminate the application
close or ignore)
can anyone help

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This scanner stopped scanning after 4 pages (no trouble in past). It only loads a blank page into Photostudio 2000. Also only blank page when I try to load into paint. The copy, mail, OCR, Save and File buttons still work, just not scan 1 and scan 2. I use Win XP.

Answer:canon N67OU scanner

Do you have the latest drivers and software releases for this scanner? They can be found here

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How to make canonLide 60 driver adapt to a canon lide 30 scanner. The canon 30 scanner is incompatible with windows 7 - 64 bit. I was told I could update to the 60 driver and the scanner would work. Any answers


Answer:Solved: canon scanner 30

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I have owned this scanner for about 1.5 years now and find it does everying that I want. It runs from a USB2 card in my desk top. Can anyone tell me if it will work from my laptop which only has a USB port not usb2.I have tried it because PCWorld said it would work but at a slower rate. This would be OK for what I need but so far no sucess. Can you tell me if I am wasting my time on this project??? I cant find a Twain driver for it either. Laptop running Windows MEAny advice greatly appreciated.

Answer:Canon D1250U2F Scanner

I've got two of these, one running on XP with USB2, and the other on ME with USB1. No probs with either. If you want a driver click here

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hi therecan any one help me here I have looked up and down for my driver cd rom for my scanner to no avail has any one got a link for a canoscan FB63OU driver please .thanks

Answer:canon scanner driver

You don't say what operating system you are running but is this any good click here

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hi i got a scanner for xmas ,i installed it but theres no twain or driver on it..i downloaded a driver from a website but it still dont work......... .

Answer:canon scanner lide 30

Maybe you can find out here something useful.

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I have just purchased and installed the Canon Lide 30 scanner and the results seem very good.The pictures from the scan seem great but when I scan text, it is displayed very indistinctly, almost unreadable, but when I transfer the scan to a folder and then open it the text is a lot more distinct.As this is my first scanner I was wondering if my settings are wrong and is it normal for the text quality to be very poor in the preview window and also while the document is being scanned ?Many thanks.

Answer:Canon Lide 30 scanner set up.

Daibus, I've got the Lide 20, and the settings I'm currently using are;Scan Mode: Colour MagazineImage Quality: 75 dpiThis gives me good results when scanning my Album covers for CD transfer & text is also ok.Apart from changing the paper size occasionaly I leave at this.Just play around with the settings.

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Hi. I have upgraded to sp2 and now found that my scanner does not work. Says that certain files are missing. Also that I need a new Codec file?Any ideas.The system worked fine under sp1ThanksJim R

Answer:XP and a canon 3000f scanner.

Have you checked the scanner out from Device Manager, including that Enable this Device is enabled from its Properties>General tab?Try removing the scanner and then rebooting. The Add New Hardware wizard should appear and offer the opportunity for you to enter the make and model number of your scanner; it will then install the drivers.If it worked under SP1 then the drivers should still be available under SP2 which also includes SP1.

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Hi guys,
One canon scanner of my company stopped working, my stuff cannot find the root of this issue, model is lide 25, anybody can help me?

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Help please. I have a new computer with Vista 64 bit o/s. I need drivers for my trusty CanoscanD2400U but am having no luck finding them, can anyone point me in the right direction.

Answer:64 bit drivers for Canon scanner

So far, only Vista 32-bit drivers have been released for that scanner, as far as I can make out.

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Question: Canon Lide Scanner

Having acquired the above scanner, Can anyone explain to me how I can scan a printed document and open it up in Microsoft Word. I have tried all different options but all i get is rows of little square boxes.
Any help would be very appreciated.
Thank you.

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Hi all, Im not sure where to turn at this point. Heres the run down.

Just opened a Canon LiDE 110 Scanner hooked it up (USB only) and downloaded the driver through windows (Win7 Prof. 64bit)

Then I installed the software off the disk. It tried to install a driver but said I had a newer one and it was skipping that step. Everything looked like it installed ok, I put an image on the scanner and start the scan through the newly installed program and it says " scanner is warming up please wait" then an error pops up stating "Error The scanner driver will now be closed code:5,202,52"

Steps Ive taken:
Uninstalled the scanner and driver and disconnected the scanner from my PC.
Restarted the machine.
Did a full install of everything off the disk.
Shut down the machine.
Hooked up the scanner then turned on the machine.

When windows booted up it said installing device driver again which I thought was wierd but then that went away. I opened the scanner software again and still when I tried to scan something i got the same message.

I THEN did a clean install on my wifes laptop and it gave me the same message.

I tried searching for the code online and found some references to the Twain32 folder but Im pullin my hair out here.

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My friend had a Umax scanner that packed up.He binned it and bought a Canon Lide 25. Installed it and it was working perfectly. He rang me last Sunday to tell me it wouldn't work. All he gets is something like can't find scanner or similar.I picked it up from him and installed it on my computer and it works perfectly. We are both running Win 98SE.He came this morning and took the scanner home and re-installed it and has rung me again saying it still doesn't work. When he first bought and installed it, it was working fine. He was a very happy bunny. How come now it suddenly doesn't work anymore? but it works perfectly on my computer.

Answer:Canon Lide 25 scanner

Could be a corrupt driver that is not being overwritten with the reinstall. I would try this after removing it click here= to make sure its gone completely, and then reinstall it.

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help please.I'm scanning a doc that I have only in hard copy, SO THAT I can then make alterations to it.Even though I've scanned it as OCR Text it seeems to offer save as only as TIFF or JPEG, not as Word or similar text.I must be missing something somewhere.

Answer:using a canon LiDe 100 scanner

I have a LIDE90 scanner but have never used it to scan a document to work on so tried it just now. I opened the Omnipage Scansoft SE4 programme that came with the scanner and did the scan, did the recognition work, then saved it and up came a whole host of details to save it too including .doc and many others.What OCR software are you using?TonyV

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Hello again,
I'm wondering what everyone else uses for a scanner? How fast does your scanner scan at, this Canon scans pretty slow at all DPI. Does everyone else have the same problems? Is there any tweaks to make this thing scan faster?

Thank you,

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I needed to reinstal the operating system due to bug-windows 2000 pro. The hardware wizard would show for the scanner, no imaging device is listed in the device manager. When I use the CD for the scanner or the downloaded driver from the site the result is the same: no twain. Any suggestions would be appreciated!!!!

Answer:installing a canon scanner

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Question: canon lide scanner

im thinking of purchasing this scanner i was wondering if anybody has any thoughts...thanks

Answer:canon lide scanner

I have the Lide20, smooth, quiet, and good results, also software very easy to use. runs at USB2 if you have the facility! for the price, £50-00 approx. Then good value for money.

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I have a Canon N656U USB scanner connected to my eMachines W288 running XP home. Got drivers from Canon's site.

For some reason, upon bootup or restart, the scanner acts as if it is beginning to scan. There is a very loud whirring noise and the mechanism slowly travels from the front end of the machine to the top back. The light is on and everything seems to freeze at the top back.

In a normal scan, the scanner is completely silent.

There doesn't seem to be a pattern to this power-on/noise. Sometimes I boot up, and it doesn't do it. Other times it'll start after I've booted up and been on the computer for a few minutes. Sometimes it will do this when I restart the computer. I changed the USB port where it was plugged in. First, it was plugged into one of the ports on the back of the tower. Then I tried it in a hub.

Device Manager doesn't indicate that it's in conflict with anything else.

Also connected to this computer is a HP Photo Scanner (which is not a TWAIN device); an Aiptek Pen Tablet; two printers--one laser, one inkjet (HP, Epson)--and a Plextor ConvertX, a device that allows video to be put on the computer from an analog device or other digital device; and two USB hubs, a Belkin and a Asound. There are no little yellow exclamation point things in Device Manager for anything connected to the computer.

Does anyone have a theory about this odd situation?


Answer:Canon scanner comes on noisily

I've an external zip drive attached to Win98SE tower via USB cord. During start-up/reboot of the computer, it too will make a loud whirling/whizzing sound, as if its looking for a file, etc. on a zip disc.

With that said, the best I can offer on advise would be that potentially your scanner has a similar situation, or some other related "fault" - such as the software "confusing" the mechanism w/in the scanner to attempt a scan, or could just be the scanner itself looking for a "home" placement of its moving parts.

Have you contacted Canon for any ideas?

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After installing Windows 8.1 the printer and fax works but I can no longer scan to my computer. I have tried the Canon Toolbox program with no results ... scanner is not found. I have tried the Microsoft scanner program that comes with Windows 8.1 and it
cannot find the scanner either.
Help please.

Answer:Canon MF4270 Scanner

Download the latest drivers for Windows 8.1 from the manufacturer's website.

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Gateway Laptop 32 bit. Opsys new with Vista upgrade to Windows 7

How to get the Canon IS-12 Scanner cartridge to function on Windows 7.

I am new here, please give me some latitude.

Earlier this evening I made a post to a thread and this is new info that I have to report but I can not find my original post.

Previously I reported that the MS techs could not get the IS-12 Scanner cartridge to function. Well, I stumbled over the (or perhaps one of many) solution a few minutes ago.

This is exactly what I did:
Left click Start, Left click All Programs, Left click folder IS Scan Plus, Right click program IS Scan Plus, left click Properties, left click Compatibility, change Compatibility Mode to: Windows XP (Service Pack 2)

For my then new job three years ago I bought a laptop, portable printer and the optional scanner cartridge. Discovered that the scanner would not work on my Vista machine. I tried Virtual PC but the laptop did not have Hardware Virtualization. I fummed everytime I had the need to scan a jobsite sketch or some other document. I had to copy it by hand, drive to a store or make several follow up calls to get a copy to my office, but only if the scanner worked !!!!!

Finally I can use my scanner with my laptop on the road. Oh wait a minute, I quit that job and now I sit at a desk surrounded by the bleeding edge (the boss says this often as he relates spending money to bleeding) of technology. Well, its good to now have the ability to use it, in c... Read more

Answer:How to get Canon BJC-55 IS-12 Scanner to Work

According to MS it is Windows 7 Ready:

Windows 7 Compatibility for Canon BJC-55 Inkjet Printer: Canon. Drivers, Updates, Downloads

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not to sure how good you are with this but do you think this could be the same reason my scanner is not working? i just got a new printer/scanner canon mx850 and i can print fax copy fine but when i go to scani get this message..


Answer:Canon printer/scanner HELP!!

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I have a CanoScan D1250U2. I am trying to re-install it after having my faulty hard drive replaced. When I plug it in to USB port the system does not recognise it as new hardware. I have tried using install new hardware wizard which just asks me if I have disk and then instructs me to insert disk and select the correct drive, after which I get the same box back. I have tried going to Device Manager but there is no scanner shown in Other Devices and Imaging Device is not there. Canon suggested deleting the USB and clicking refresh but I don't know how to do this. The scanner installed easily when I first did it and gain last month on a lap top. I have tried downoading driver but haven't a clue what to do then. Please help

Answer:Cannot re-install Canon scanner

You need to unplug the scanner, run the software off the CD then plug in the scanner when prompted. Apologies if you've already done this.

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My Canon scanner (canonlide 50) has stopped working suddenly. I get the message "Cannot communicate with scanner, cable maybe diconnected, check status etc" and then the message "unable to open Twain source, please check connection"I have changed the USB 2 cables, changed the usb ports, deleted the driver and reinstalled, unplugged the scanner and then connected it up again and still no joy.In device manger the scanner report says it has no problems and is working fine, but the status says unavailable.I set the scanner up on my old Win98 machine and it works fine albeit a bit slower on a USB1 connection!So the scanner is still working it seems but not in Win xp home anymore.Does anybody have any suggestions? I e-mailed Canon- UK and as yet have had no reply!!

Answer:Canon scanner problems

you have re-installed the tool box software?

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I bought this scanner long ago when I was using 98SE. When I upgraded that comp to XP I d/l'd the XP drivers fdor the scanner and it worked fine. When I got this comp I hooked the scanner to it. It worked fine for a year, but now I seldom use it, maybe once every 2-3 months or so, that's why I've never bought a new one. The last few times I've used it, it wouldn't scan. Device Manager had the yellow mark. If I uninstall it in Device Manager and run the new hardware wizard it gets reinstalled and works fine. So, any ideas what could be causing the install to go bad between uses? Thanks.

Answer:Canon N650U scanner

Well, for me, the most problematic hardware has always been the scanner. I guess I'll just admit it's time for a new/better one, and go shopping this week. It would be easier, though, if I used it more often, but-- I want it when I need it.

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The gist is, I am trying to use a Canonscan 2710 negative scanner on my
P.C. which runs on Win XP Home.
The a new one. The scanner was fine with my old machine running
on Win.98.
The scanner uses a scsi. an, Adaptec AIC-7850.
The canon software will load and the interface will appear on screen but
then I get a message,"can`t find scsi".
I use Photoshop for my image editing and if I try importing the scanner into
this, the same message appears.
I have tried the canon U.K. website for new drivers but the remedy suggested
didn`t work. I tried the Adaptec people and their remedy didn`t work.
I tried the search-engine Google and there are a lot of letters and comments
on the same theme. Most of these comments are actually rather scathing about Canon. (yes, there is a separate site for this problem.)
I now have a scanner sitting here for which I paid around £400 4 yrs. ago
and now I cannot use it. Before I, "show it the window in this room," can
any of your collegues help? J. Davis E-mail [email protected]

Answer:canon 2710 neg. scanner and XP

Try the Adaptec website; they have a list of updates for Windows XP. They may have what you need.

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I have a CANON 8000F scanner and cannot get the drivers to install. I use windows xp with all the patches and upgrades. I use mcafee antivirus and have read on another website that antivirus software can inhibit intallation. Without uninstalling the antivirus software has anyone any ideas.Has anyone else a similar problem?


You should be able to disable your anti-virus software (and possibly your firewall), rather than uninstalling it, GARVINO. Other than that, what problems are you having when trying to install the drivers? What happens exactly?As it's a USB device and you're using XP, try loading the drivers from the CD *before* connecting the scanner to the computer. As you have already tried to install the scanner, it might be a good idea to do a System Restore to a time before you attempted the initial installation, that will get rid of any Canon files still on your PC that might be stopping the installation.

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does`any one know if the canon lidi 35 scanner draws power when left with the usb cable plugged in, there is no on/off switch

Answer:canon lidi 35 scanner

If you meant the LiDE 35, it looks like that's a "yes".Quote from: Canon Web Sitethe scanner draws all power required from a USB 2.0 Hi-Speed interface.Quote from: Canon Web SitePower supplyPowered by USB port          Power consumption2.5W Operation power1.5W Standby power

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I have a whole load of transparencies which I want to upload to my computer. Does anyone know if there is anyway this can be done without buying a new scanner?

Answer:Canon LIDE 50 scanner

No, not really. Some scanners have a neg and slide adaptor, which work quite well. I have a Canon lide 20 scanner but no adaptors available. I did try making a homemade adaptor on instructions in a photo magazine, but it was absolutely useless so I bought a dedicated scanner (and paid quite a high price for it) but it is now available from Jessops at around £129. It does the job quickly and efficiently. It is called a Film Scanner 1800U on this page. click here

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Hi, from a newcomer. Just bought a Canon mp360 multi-function printer/scanner copier. Installed on Windows 98 & all was fine until today when scanner element won't work. When i try to scan from software, or an application such as Photoimpact I just get an error message such as 'failed to open scanner - device may be closed or cable not connected' or something similar. I've uninstalled & reinstalled printer, drivers, software etc but no change. Printing & copying works fine. Is this likely to just be a hardware fault with the scanner part? Hope someone can help

Answer:canon mp360 - scanner

As the copying element works ok, I doubt that it is a hardware fault; sounds like a software problem.Does the machine have a scan button you can press? Any options in the software you can check?

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Hi. A long shot, but does anyone know how to get into this scanner. Socket for power connection is faulty, but I can't see any way into case: no screws etc visible, even under labels.Appreciate advice.kerses

Answer:Canon 3000F scanner

click here, The Two plastic strips indicated in Red are stuck down with Double-Sided Sticky tape, Just ease them off from the Bottom in the Picture SLOWLY or they could Break.

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Installed a CanoScan 4400F a few weeks ago and all went well with one exception - computer wouldn't bootup correctly - would hang @ Welcome Screen..

Chkdsk would remedy temporarily.

Took to tech and they determined that the culprit was maybe Canon, maybe Adaware 8. Un-installed Adaware & Canon Scanner items. Things back to normal

Re-installed Canon and had even more corrupt problems. Had to restore to previous date.


Win XP Pro
Svp 3

Answer:Canon Scanner Corrupting Win XP Pro

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Hello I have a Canoscan d1250u2f which worked on XP. I wanted to put it on Vista. I visited the download site on Canon and downloaded "scan gear drivers".Attaching the scanner I chose these drivers on the 'looking for drivers' messages from the downloaded file when i plugged in the Scanner usb and they have been found and are classed as up to date in the 'device driver tree'When i press scan on the device a " windows image acqusition service" title bar appears with " There is no application registered for this event"I have not installed the original discs as these were for XP. What does this mean and is there a solution, any ideas greatly appreciated as I have just bought a new printer without a scanner built in! thankyou

Answer:Installation of a Canon Scanner

is this what you have down loaded if not use thisclick here=

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Please close thread


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I have a friend who has left his Software for his Canon model FB 320P Drivers at home. I have tied in vain to download these drivers for free but without any luck. get sites that want to charge.The O/S is Win XP, by the way it is a german language user PC, does that mean I have to use drivers in German or can I get away with an english version, sorry to come across, should I say Duh!!!Any help appreciated.Simac

Answer:Drivers for Canon Scanner FB 320P

click here. There appears to be options for different languages as

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I have recently bought a Canon All-in-one Scanner, Printer and Copier i-SENSYS MF8030Cn, and I am having an issue with it.

It supports two interfaces, USB and Ethernet (network). Over USB, everything works fine, Scanning, Printing, Copying, ect.

But I need the the device on ethernet (network), so I set it up to do so today. When installing the MF drivers for it (printing and scanning), it installs the printer drivers fine, but when it starts to install the scanner drivers, I immediately get the error "Could not install the scanner driver. Try to install again."

I am getting the exact same error on two different laptops, one is 32 bit, the other 64 bit, same error. Help would be appreciated, thanks.


Answer:Scanner issues with Canon MF8030cn

I came across this utility that may help: ScanGear CS

Below are the available downloads. Depending on the file, you may be asked to enter the serialnumber of the product. Please have it ready for your convenience.

I found it on this site: Windows 7 ? Canon LiDE 35 installation fix | Bull's Rambles

It is an old utility, and for a lide-35, but it is compatible with win-64bit, and it just might work.

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Hello Everyone,
I just recieved my new scanner today. I tried installing it in my Compaq computer which unfortunately has windows XP Pro on it now, Came with ME. For some reason the disk that came with this scanner doesnt have Xp on it, Thats ok. Canon's web site does. So i downloaded the new driver's and cannot get it to load still. So im thinking maybe it's the scanner, So i hooked it up to my other computer which has 98se on it and it loaded and worked great. Anyone have this problem before? If so please help me out here. I also had a guy from canon trying to help me with no success.

Thanks Guy's,
Ed Fitz

Answer:Canon 1220U scanner problem.

What type of interface does the scanner use to connect to the PC? I am assuming USB from the U in the model #

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Hi, I have installed a canon N656U scanner on another computer of mine and followed the instructions to the 'T' on installation. It scans fine but the only problem the scan window is in spanish or portugues. I clicked on all the English options on installation and have deleted it and tried again but still the same result. Any one come across this problem before?

Answer:Canon scanner Language problem

Did you get 2 discs with the scanner?

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I am getting the following error messages:
Error in scanner. Turn off scanner and followin instructions in manual. Scanner driver will be closed.(Code:201)

Once I press "OK" the next message appears:
There is a TWAIN error. Maybe the device is not connected.

I went to Canon's troubleshooting website and followed the troubleshooting tips for the first error message and the TWAIN one...both didn't help.

I also uninstalled and reinstalled it but it still is giving me the same messages. I bought this over 2 years ago and it has always done this. Only once maybe every 1/10 times will it work...just won't any other time.

can anyone help???????

Answer:Canon Scanner error messages

Which windows version are you using and is it fully upto date?

How is the scanner connected, USB? if USB, how many other USB hardware items do you have and if you unplug all of them apart from Scanner, Mouse, Keyboard does it work ok?

Have you checked for any updated drivers for the scanner?

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I have a Canon CanoScan FB 320P scanner that I've been using with my Windows XP desktop for years just fine. Although I bought the scanner in 1999, it's been working like a charm since then with no problems. However, I just bought this Windows 7 desktop, and when i moved the folder over with the CanoScan files in it and clicked on the .exe file, it told me that "The program can't start because csp_osu.dll is missing from your computer. Try reinstalling teh program to fix this problem."

Although I tried to install the files from my saved folder and my CD, they all failed to install. i went to Canon's download site, and it said that the drivers don't work on both Windows 7 and XP, which I know is wrong because I've been using the scanner just fine with my Window XP system.

I've tried looking online for the drivers with no success. I supposed it's possible that this old scanner doesn't work with Windows 7, but is it really that much different from XP? I dont' want to just go out and outlay the cash for a brand new scanner if I dno't absolutely have it.

Any suggestions?

Answer:Canon scanner not working with Windows 7?

If you got it in 1999, the odds of it working in w7 are slim to may be a typo on Canon's site about XP, but I'd put a lot of money on anything that was produced in 99 not working on w7, unfortunately.

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I have a Canon D1250U2F scanner. Running it on a USB2 Win XP home PC. The scanner works fine with the USB cable supplied with the scanner, but it is not long enough. I bought a Belkin USB2 3metre cable, but the scanner does not work with it. I tried another USB2 cable and it won't work with that either. I notice that the manual says that only the supplied cable should be used. I contacted Canon and here is their helpful reply:"Please be advised that Canon will only recommend that the scanner is connected directly to the PC using the supplied cable. If your supplied cable is not long enough for you requirements, then we can?t guarantee communication, as we haven?t tested the scanner with any other longer cable.For further information regarding the use of a longer cable with your scanner, we recommend that you contact the manufacturer of the cables."The supplied cable looks just like a standard USB cable and is marked as USB (although it doesn't mention USB2). It has a transparent cover, but I can't see this making any difference!Anyone any idea why the scanner won't work with a USB2 cable?ThanksArthur

Answer:Canon Scanner special USB Cable?

Does the new cable have two cylinders on it? One at either end? These are suppossed to cancel out noise.As Canon stated they cannot guarentee that it'll work with a long cable and that appears true.As for why?Is the cable plugged into the USB ports on the motherboard or a USB card or does it go via a hub??

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I am looking to buy one of the above scanners for my very simple home scanning. They currently sell at £65-95(Amazon etc) but I have seen them on ebay from £35 and stating brand new etc. How do they do this and do you think they are genuine. As I'm a bit of a 'belts & braces' man should I buy from a name supplier?Thank you Tony

Answer:CANON LiDE 200 Scanner on ebay

Ebay £39 Plenty of other places at £59 With satisfaction you can take it back if its no good

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I currently have my MF4270 printer connected with a network hardcoded IP address that works fine from all the local computers. I now need to scan to one of the computers, but the scanner is not recognized via the Ethernet IP address. The documentation seems to suggest that I ADD a USB cable from the 4270 to the computer of interest. Is that true? If so, then I must assume that there's no network scanner support?

Answer:Canon MF4270 scanner connection

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I have changed my PC and need to re-instal my scanner driver. However I have mislaid my English disc and only have the German/Dutch one. I have downloaded the English driver tb4135-en and it is on my desktop. I am at a loss how to instal it and use it. Can anyone please help?

Answer:Canon LiDE 30 scanner driver.

What you need to do is download the latest ScanGear ("LiDE 30 Scanner Driver Ver.") software package.

The Windows XP driver that I downloaded for the Canon LiDE 30 is called lide20lide30n670un676un1240uvst7031a_xpen.exe. I don't see where you found the file called tb4135-en.

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It is strange that Canon is not releasing Vista x64 drivers for Lide 20 scanner. Neither US page nor UK page have the drivers, although the later Lide line scanners to have the drivers for 64 bit Vista.

It is possible to get the scanner working on Vista x64. Vuescan applications installs its own drivers and actually is a very nice application to work with. It is not free though (40$ for standard, 80$ for pro) and limits you to usage only within Vuescan, meaning that other applications will not see the drivers that Vuescan has installed and you will have to use Vuescan all the time. It is a grear application though that outperforms any bundled-with-the-scanner utilities that I have seen.

However I would like to know if there is a beta Vista x64 driver for Lide 20 or if there any free solution for this driver issue.


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MS XP home with SP2. I have an Epson Perfection 124OU scanner and a Canon i990 ink jet printer.The two worked perfectly well together before my hard drive had to be replaced and I had to reload all my programmes. The Epson uses Smart Panel (TWAIN 5)as a link for applications. If I try to copy to the printer, the normal on screen facsimile of a photocopier operating panel shows, but when "Print" is pressed, a grey box appears with "Copy Utility - Exception (-1)".Epson told me to download a patch which I did, but that caused an error whereby I could not even access the photocopier panel because when pressing "copy" in TWAIN, a box told me that it could not find the application in the programme files.I hope that this makes sense to someone. Any help would be appreciated.

Answer:Epson scanner, Canon ink jet incompatibility.

Try deleting all traces of the software attached to both the printer and scanner. Then re-install following the instructions EXACTLY according to the manual.May not work but it's worth a try - software for both printers and scanners tends to be finicky and temperamental.

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My HP3500c scanner recently gave up the ghost, & I got a new Canon Lide 35 to replace it.Unfortunately it doesn't seem to want to work with my HP deskjet 3420 printer, despite my removing and then reinstalling the software for both units.Running XP SP2 with all updates.Any suggestions please - I'm wondering if I should have bought an all-in-one unit, but the printer's in good nick & works fine with other printing tasks.

Answer:Canon Scanner - HP Printer problem

I can't get the 'copy' facility to work. It scans OK, & says that it's sent the image to the printer. Sure enough, the printer icon appears & if you open the window it says that it's printing, but it isn't...

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Hi all. This is my first post. I hope you can help.

I got a Canon MP600 (multi-purpose) for Christmas to replace my old Canon printer and scanner separates. I set up the machine itself according to the instructions, and had it working fine as a standalone. Then came the PC install ...

First off, the install CD wouldn't read very well. Undaunted, I went onto the Canon website and downloaded the MP drivers manually - they are actually a more recent version than the ones on the disc.

I ran the install and all seemed to be going OK. Several components popped up their "Found new hardware" wizards, and I followed them all diligently. One threw up an error, and said it had not installed correctly. I cannot remember exactly what it was, but I think it was something to do with a Bus and I think it was scanner-related, rather than printer-related.

Followed through the rest of the install, and tried testing. Printer was fine. When I went to scan, I could initiate a scan from the PC, but after scanning it could not return the scan data to the PC. I put this down to the failed install.

The problem is this ... I have uninstalled the drivers properly several times, and reinstalled them again each time, trying both the CD (which now reads OK, sometimes) and the downloaded drivers (uninstalling each time). However, on no occasion since the initial install attempt has the module which failed to install properly the first time tried to install itself again. There was a check... Read more

Answer:Canon MP600: Scanner not working

Control Panel, System, Hardware, Device Manager. Uninstall any devices in error and reboot. You should be prompted for the hardware again.

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i have this cannon scanner i have having trouble with i do not if it is the driver or the usb cable i have tried several times to install and uninstall but still it does not let me scan. if someone has had trouble with this scanner please let me knw thanks

Answer:canon scanner flat bed lide 30

My guess is that your scanner is going bad. Try it on another computer (and see if you can try another cable (maybe off of a printer?)

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I attempted to scan a document on my MP470 Canon printer/scanner.
The printer/scanner would not scan.
I contacted a toll free Canon support number, was routed to iyogi, talked with a support fellow, and he said there was a problem with my computer.
He accessed my computer, made some changes, and now, I can force to printer/scannner to scan via computer commands but not via the printer/scanner control panel... and the printer/scanner now will not print!
Any comments or recommendations?
Thanks for the attention.

Answer:Canon printer/scanner will not print.

I contacted a toll free Canon support number, was routed to iyogi, talked with a support fellow, and he said there was a problem with my computer.He accessed my computer, made some changes...
***FACEPALM*** I certainly hope you didn't pay these iYogi clowns to trash umm repair your computer? What "changes" did "he" make? How did "he" tell you "there was a problem with (your) computer" (what problem?) BEFORE he "accessed your computer"
>>>Any comments or recommendations<<<
Yeah, don't let 3rd party high pressure sales pitchmen err "technicians" take remote access of your computer. I didn't buy the printer from iYogi & it certainly isn't an iYogi brand... I would have kneecapped the [email protected]$$ at Canon who tried to blow me off.
Sorry to be so harsh but this type of "support" really makes my blood boil.

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I am trying to install the driver for a CANON N1220U scanner on a WINDOWS 2000 system with sp4. This scanner was previouosly installed and working on this system.I purchased a SONY monitor with an embedded 4-port USB hub  and attempted to connect the scanner thru it. The system did not recognize the hub located in the base of the monitor and when I re-connected  the scanner to the USB port on the system it would not work.I connected the scanner to another computer and it works. I connected another USB device to the computer and it works -elliminating those hardware error possibilities.I tried to re-install the CANON driver for the scanner. During the install the "install device wizard" overides my driver selection and tries to install a default windows driver and then the install completes but with an error at the end ;"the installation failed because a function driver was not specified for this device instance"I think I could successfully install the driver if I could get the wizard to not override my selection.Any ideas?Thanks

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I have mislaid my DRIVER CD for the above scanner and tried to install the drivers by downloading them from the CANNON Site. I do get the zip file on the desktop and also I can extract it but when clicking on the setup file the progress bar moves once only and then that is it. The software does not install. My operating Sytem is WINDOWS XP and I have downloaded and tried this way about ten times but no joy.I contacted the CANON Support but their method does not work either.When doing this I remove firewall but no joy.If some one knows please let me know.Thank you.Narendra.

Answer:CANON LIDE 50 Scanner Drivers.

Thank you very much for your reply.From the above the advice is not to purchase from CANON.The cover of the canon scanner read LIDE 50 and the LIDE softeare download would not work.I fiddled around with other softwares from the CANON site and was able to install the LIDE 20 software.I believe a scanner is an image editting device but I had to choose 'infra red image device' from the 'Hardware types'.And it works. There were some other 'goodies' on the CD, some image editting programmes and the OCR programme.Do I need these programmes specific to the scanner or any one will do?Please advise.Thank you.

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Ok, so I am trying to fix my dad's printer, because it will scan now but wont print. Everytime you try to print it says unable to print, print error, printer not responding. I checked and recheck the cables, reinstalled the drivers, checked to make sure its default printer. The printer recently started to do this, however I am not sure why, since it came with the computer. Any help is welcomed!

Thanks for your time and help!!!
computer is a Gateway GT5220:

AMD Athlon 64 X2 3800+ Dual Core Processor
1GB PC2-4200 DDR2 Memory
250GB 7200rpm SATA Hard Drive
16x DVD+/-RW Dual Layer Burner
Integrated GeForce 6150 Graphics with 128MB Shared Memory
Integrated 7.1 Audio with Stereo Amplified Speakers
v.92 56Kbps Modem and 10/100 Ethernet
Seven USB 2.0, Two FireWire and 9-in-1 Card Reader
Windows XP MCE, Works 8, PowerDVD, McAfee Internet Security

Answer:Canon Mp150 printer/scanner

Try re-seating the Ink old is the printer?

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Hey, I'm ready to pull my hair out.

I have a Dell D400 Latitude, docked, using Windows XP and trying to get the scanner part of a Canon MP 780 multifunction machine to work. I've used it for printing color things for about the last two years I've had it, and I decided today to try to actually use the scanner beyond 10 minutes of frustration. I've spent a couple hours on it today and just am not making any headway.

When I attempt to scan something, I get an error message that tells me it's either not turned on, not connected, or whatever.

I have installed, repaired, uninstalled, reinstalled the software. And I've done it again.

I have uninstalled/removed (in the device manager) the scanner (which has the yellow exclamation point) and let it find it again. I have attempted to update the driver. Whenever I do that, it does NOT remove the exclamation point and tells me I must restart my computer for the new driver to take effect, but when I reboot, it's the same again, error message when trying to scan, no scanner on the list under cameras and scanners, and the yellow exclamation point in the device manager.

I have downloaded the driver from Canon and tried that, thinking my CD might be bad. That makes no difference.

I am using a powered USB hub, so I tried connecting directly to my docking station instead of going through the hub. Didn't make any difference.

The printer works fine, and, of course, it's using the same USB cable... Read more

Answer:Canon MP780 - can't get scanner installed

While I am unsure if it is a solution, and you already recognise that some things don't like USB hubs, your mention of a "docking station" alerts me that the USB port on the docking station is also actually a hub.

Before you tear all the hair out, try it direct into the laptop, undocked?

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I tried to scan a photo but when I scan a photo, there is a message saying: Printer maintenance is in progress. Scan after if it is complete. Code: 2,114,0 and the alarm button in my printer is blinking.Anyone can help me? Thank you

Answer:Canon MX310 Printer and Scanner

Did you let it run to see if it completes the maintenance program?truenorth

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Is there any way to 'adapt' a slide adaptor to a Canon Lide 30, just for the sake of trying it and test the quality? What adaptor would work? Basically for color slides ....

Any other 'next best' ideas?


Answer:Slide Adaptor for Canon Scanner

The adapters plug into the scanner. The scanner has to know the adapter is plugged in to send power to it and not to the regular scanning lamp. If your scanner doesnít have a plug-in for an adapter you canít use one.

You really need a light built into the lid of the scanner to get decent film and slide scans. The adapter units arenít very good. And anything you can jerry-rig is going to be poor.

Your scanner has CIS sensors. CIS sensors have almost no depth of field. Even the thickness of a slide frame would probably cause weakness in the image. Any holder that the slides sat on would make it very poor. I donít think they make any CIS flatbeds that have a photo lid or adapter for that reason. So my guess is that it doesnít have a plug for an adapter.

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I am running Win 7 Pro and have a Canon Flatbet Scanner Model N670U.

I saw an old post in this forum for this model and how to install the drivers. Since it was old post I thought I might want to get more recent information.

I called Canon and they do not have drivers for Win 7, but they do have drivers for Vista. I was told by the first tech I talked to that these will work in Win 7. I download both the drivers and the Toolbox which he said I would need. He also said that all I had to do was install the drivers and then hook up the scanner and Win 7 would recognize it.

I did as he told me and that DOES NOT work, the drivers will NOT install. So then I tried "Trouble Shoot Compatibility" and nothing I did would allow the drivers to be installed. From that old post it said that if the drivers were installed in the compatibility mode, that would work. Another reason for newer info.

First is there another way to install using the "Compatibility Mode"?

Has anyone since that post been able to get this Scanner Model drivers to work.
The second tech I talked to at Canon said that under no circumstances would those drivers work. I don't always believe them because they are trying to sell me a new scanner.

Any help would be greatly appreciated.

Answer:Canon Scanner N670U Drivers

i had a similar problem, and downloaded a vista driver, it worked great.
did you check what bit you have, 64 or 32 bit ?

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Greetings Everyone,

I have hooked up a Canon DR-3020N Document Scanner onto a Dell OptiPlex GX400 with a Pentium 4 1.8 GHz, 512MB RAM and Windows 2000 Professional SP4. The scanner is properly recognized in both the Device Manager of the Control Panel and the Imaging Devices of the Control Panel. The SCSI also recognizes it as the boot process goes and it is assigned as Device 1.

The problem is that no matter how many times we Uninstall/Reinstall, the TWAIN driver will not function. We receive the following two errors:

Cannot communicate with the scanner. Check status. Scanner driver will be closed.

Cannot open the TWAIN driver. make sure the TWAIN driver is not opened in another application or scanner connection is proper.

Canon USA has probably the worst website for support. Also, they do not seem to carry any later drivers for this model since the original v1.0 which is also the same as the install CD. Anyone have any suggestions?


Answer:Canon DR-3020 Scanner Issue

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My Canon N650 scanner has suddenly sprung up a problem.I scanned an image a few days ago without any problem. Now this evening I tried to scan a different image but the preview pane keeps showing the image from a few days ago.That image was removed from the scanner after scanning so all that remains is the temporary files in My Docs. I even tried scanning the old preview thinking it would actually scan the new one but it just scanned something that wasn't even on the scanners platen.I have moved all trace of the first image from the computer by deleting the old images, run C Cleaner to remove old files, un-installed the scanner, re-booted and re-installed but still the old image remains.I just cannot get rid of it. I'm beginning to think about attacking the registry with a flame thrower to get rid of all reference to the scanner. Not easy when I also own Canon cameras that have their own registry entries.Any ideas what else I could do before taking that approach?

Answer:Canon N650U Scanner. Problem

Have you actually done a preview scan ? I find that usually refreshes the picture show in the preview pane . Ashley

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The scanner on my Canon MP 150 printer does not work on my Windows 8 (x64).
Nothing happens whenever I press the scan button, although printing works fine.

I tried searching for MP Navigator software for Windows 8, but I can't find any.
There seems to be only 2 software available for Windows 8 - Easy PhotoPrint and Canon My Printer, but they do not have any scanner functions.

I also downloaded the OmniPage SE and tried scanning using this software, but it does not detect my scanner.

What should I do?

Answer:Canon MP 150 scanner not working with Windows 8

I looked on the support site for that printer and you are correct; there is minimal support.

If it is not supported, then the choices are pretty simple; either install a supported os like win7 OR purchase a new printer that is supported in win8.

Really the only other thing is to wait for cannon to release compatible software for win8.

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My Canon 8000 scanner no longer works. When I switch on there is not a sound, when it worked I seem to remember it went through an initialisation process. The green light comes on on the front but when I push any of the buttons on the front ie copy, e-mail etc nothing happens, it is no longer recognised by the computer. I have tried a new usb cable. Anyone any ideas, perhaps I need a new one, it is less than 2 years old and has not had a lot of use.


I assume you have tried to reinstall the software?Go to Control Panel/DeviceManager or Printers and other hardware[depending on your version of windows]look for the scanner item and see if there is a yellow! or? if so click on it and click remove.Restart the computer, and fllow the scanner software installation instrucion precisely.See what happens. I do not know your particular scanner and its software- but it is normal to activate the device via software on the computer not directly from the device.

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I have Windows 7 64-bit on my pc,I went to the Canon website and they have no drivers for the Canon 5000f scanner running
Windows 7 643-bit.
Is there another website where I can find the correct driver?

Answer:Driver for Canon 5000f Scanner

this says the driver is built into windows 7 or not needed

what happens when you connect the scanner - whats listed in device manager

have you installed any of the utilities that came with the scanner

whats on the included
CanoScan Setup CD-ROM

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I have a Brand new Canon Scanner - LIDE 210 Model
and I am try to install it on my New computer
my computer has Windows 7 Ultimate 32 Bit Operating System
When I put the install CD in it opens and every thing goes along well until it start to install and when the Installation Box comes up it goes as far as Registering the Program Information and then just times out
with the message
( An Error Occurred while files were being copied : 0001 0000
Please help

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Canon Scanner 4200F;OS Windows 7 (64)Downloaded, from Canon site, the CanoScan toolbox AND the 64 bit driver.Both installed correctly and are recognized by the system.When I tried to scan, using the toolbox,†the Scanner lamp goes on but the scan will not initiateand the error "Cannot communicate with the scanner - check cable and connection."Changed USB ports - same msg.reloaded drivers - same msg.Canon help claims that the problem is that the OS is "blocking the Communication"Q:† If this is true how do I unblock?

Answer:Canon Scanner driver problems

The issue IS that although the Canon supplied driver for the 64 bit Windows 7 OS loads the WIA driver is required for the scanner to operate.† The WIA driver that came with the 4200F is 32 bit and will not load.Contacted Canon support and finally got them to understand the situation.The outcome is that they are sorry for the inconvience - BUT there is no 64 bit WIA available.Looks like the only solution is to purchase a new, compatable, scanner.Canon won't get the business.Thanks to all.

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Can anyone help. I have a canon scanner but despite installing several times and clicking on English (definitely) many times, it continues to come up in Spanish. I am at present holding to speak to Canon help desk but so far I have been on phone for 40 minutes and not got to speak to a person???

Answer:Canon Scanner . No hablo espanol

Do you mean the manual, or the software? and which model scanner is it?

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I have tried to setup this Cannon FB630P on a 2 and half year old machine
with windows 95. The computer has an Intel 166 MHZ MMX processor and 32 MB
Ram. I can install everything just fine. When I start the CannonCraft
CS-P 3.7 software ECP DMA appears under the I/F mode, but when I begin to
preview something it calabrates the scanner and then scans about half an
inch before reporting a Communication Error, Error Code 0x00080800. I have
checked the parallel port, and it's set to ECP with a DMA set to 3.
I have checked my win and system.ini files for drivers that might be
interfering and found none.
If anyone has some suggestions they would be appriciated.



Answer:Canon FB630P Scanner on a Win 95 Machine

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I own the above scanner which Canon no longer provides a driver for. However, it has been suggested elsewhere that I should use a Vista driver, and install it using Compatibility mode.I followed the instructions from suggested to me to get a driver for this scanner"If it does not work on your issue, I'd suggest you installing the Vista driver in Compatibility mode. Remove and rescan that hardware device in Device Manager , right-click on the driver executable/installer file -> Properties and select the Compatibility tab; click the checkbox before Run this program in Compatibility mode for option and select Windows Vista in the list-down box; then try installing the device driver via Run as administrator."I downloaded the Vista driver from the Canon site. I received a compressed folder called lide20lide30n670un676un1240uvst7031a_xpen.exe . Running this creates a folder of the same name containing another compressed folder called SetupSG.exe and a readme file. When I run this file in compatibility mode, something happens on screen, but it is too quick on the screen and I can't see it. However, it does not install a driver to my scanner, nor can I find a driver on my PC.Any suggestions please?

Answer:Canon N670U Scanner and Windows 7

I put the wrong word down. I actually meant executable (I know, there's no similarity), not compressed.

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