Computer Support Forum

Help with cd drive problem

Question: Help with cd drive problem

I currently have a fujitsu laptop and has been fine up to now. It has stopped loading up CDROMs. It happened when i was listening to music, the sound cut out and then windows media player crashed. I cant play music on other programs so theyre not the problem. A few hours later I was able to listen to a different CD before it cut out. The strange thing is that I can still play DVDs. Could anybody help please? Thanks

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Preferred Solution: Help with cd drive problem

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Help with cd drive problem

Try removing that CDRom device and re-seating it...

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hello to lenovo community ,i bought my laptop last year in jan. i was extemely statisfied with product.for few months but then acing lots o problem with itlisting my problems below. and my laptopin not in warranty state laptop info :model : y500 7761 4AQ windows xp sp2 home (originial windows provided with laptop)hardisk 80 gb hitachi sataintel t2250 1.73 ghz c2d processor512 mb ram problem #1 the 3 usb ports on laptops left side doesnot workthey give error "usb device not recognized"i know it is not the problem of drivers as the same devices were working before on the portsand same devide (pen drive or any other usb) works on the usb port on right side of latop i mean  out 4 usb ports only one works  and rest gives the error "usb device not recognized"i tried formating and repartitioning the hardisk and  and istalled original window but of no use problem #2DVD drivemat**bleep**a DVD-RAM UJ-85JS only recognizes the cd's that came with laptop and by chance few other dvd some time i think only 1 out of 100 .and doesnot burn at allthis is common problem with most of lenovo users with mat**bleep**a drives. i think levono techinians shuld give us firmaware update for thisany one who knows sol, problem #3my orginal charging adpater was broken i bought another one . not of lenove original and after that when i put my latop on charge(when i switch on adapter) it gets started automatically problem #4 sometime my laptop s... Read more

Answer:usb problem,DVD drive problem , auto startup problem and shutdown problem

With so many problems I would recommend sending the laptop back if you're still in warranty. Make sure that the new charger runs at the same voltage/current as the old charger, it starting up automatically will be the least of your problems if it explodes your battery! Does it say anything in device manager about your usb ports?

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I replaced the hard drives in two X230 tablets today (HGST Z7K320-320, replacing with the same). Everything seems fine, but when the system reboots, it prompts for the hard drive lock password again (normally, it would just reboot without prompting). That wouldn't be a huge deal, but for whatever reason, it simply will not recognize the drive lock password. If I power it down and enter it, then everything is fine, the password is recognized and Windows boots normally. This is a fresh install of Windows 7 64-bit btw.  I'm not sure why it's doing this, but the fact that two are having the same issue means something else needs to be done. Both replacement drives are new drives, and I set the drive lock password for both after installation. Has anyone encountered anything like this?

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Dear community members, I'd be very thankful if somebody helped me with my problem: I've recently got an M910q tiny form factor, got it delivered with a M.2 SSD, which works fine.Thing is I want to add another 2.5 inch SATA3 6Gb/s SSD-drive, but I can't find the bracket and the SATA connector cable to get the 2.5'' SSD installed.I did not find that thing in the accessories section of Lenovo, just the one for the M.2 factor kit. Can you please help me to figure out an article number or serial number of the right bracket or just the right solution for this problem? THANKS in advance!2cups

Answer:M910q tiny: standard configuration: M.2 SSD drive, problem: how to add a 2.5'' SATA3 6Gb/s SSD drive

Sadly, the M910q is totally redesigned inside compared to an M900 :-(

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Hello, I have a Thinkpad Advanced Docking station, a Thinkpad T60p, and an UltraBay Slim Super Multi-Burner Drive (HL-DT-ST DVDRAM GSA-4083N) that I use in the docking station's expansion bay.  Whenever I restart the docking station and computer, the multi-burner drive becomes "lost" -- I have to physically remove the drive and re-insert it for the computer to recognize the drive.  Has anyone else experienced this problem? Does anyone know how to get around it?

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I have an HP Pavilion p6240f desktop purchased in 2010 that came with a 750GB C: drive. I'd like to replace the drive with a new 3TB drive using a cloning program to copy the old drive contents to the new drive. I've read that to access and boot from drives larger than 2TB "your system must be UEFI-capable".

I've looked around on HP sites and other places to determine if my desktop is UEFI-capable but have been unsuccessful. Can anyone tell me if my desktop will work properly with a 3TB drive?


Answer:Problem Replacing 750GB Boot Drive with 3TB Drive on older Desktop?

You can plug in the drive alone, attempt in Disk Mgmt to initialize it MBR creating a partition smaller than 2tb. If it will allow this then you'll be able to clone or image over the old install to that partition.

You might even be able to create other partitions once you initialize it with a partition smaller than 2tb for Windows.

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I told my sister I'd help her replace the broken hard drive in her 6 year old HP laptop (G60-120US). We plan to restore the Vista OS that's on the restore disk which came with the machine.

I was concerned about finding a hard drive with the same geometry as the existing drive because I know that was a potential problem some time ago. But then I became convinced that it doesn't matter because ...

1) There's no geometry info on the hard drive currently installed in the laptop (which is a 250GB WD).
2) Sellers of laptop replacement hard drives don't say anything about the geometry of the drives they sell.
and 3) I found this, below, on an HP site but nothing about geometry considerations other then the new AF sector size.
"Customers using original HP supplied recovery discs on systems that have had the 512-byte sector drives replaced with a new Advanced Format HDD may experience issues and may not be able to re-image their system. The most common issue customers will see is that they will not be able to use their current recovery media if they try to install Windows Vista or Windows 7 on AF Drives."
I found other HP info which said only that you need to replace a laptop HD with one of equal or larger capacity.

But then I was looking at hard drives from Discount18, an Amazon seller, and their web site said that once you've replaced a HD with one of their drives you have to do a full OS install, you cannot use the restore disk. I asked about that and got this res... Read more

Answer:Replacing a Laptop Hard Drive. Is Drive Geometry a Potential Problem?

Sorry for tAking so long, a laptop drive is any 2.5" drive, either regular or ssd will be fine.

You will need to reinstall your OS, if you have the disks, just load from there. I believe your quote is referring to using the HP recovery disks, but your disk may be different.

Honestly, your best solution is to get a copy of vista and use your serial to install a clean copy, though you will need to get your drivers from HP.

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I have heard that enterprise hard drives are more reliable than the standard hard drives in retail or consumer computers. I want to get an external hard drive for extra storage and backup purposes. My desktop and notebooks are the typical computers that are sold to retail customers. Will there be any problems having it access and drive an enterprise hard drive in an external hard drive case? I am thinking to get a fairly large size around 1T so I figure it would have its own power supply and not be powered by the USB drive. Data access will probably be via USB and/or eSata.

Answer:enterprise hard drive as an extra external drive-any problem with this idea

I believe Enterprise drives are more performance based then reliability based. The mechanics are still the same. Usually an enterprise application requires a fast drive, something like a 16MB cache and 15k RPMs is the norm, even if the drive is only 150GB, put those in RAID and you have a very fast access source for a large network.

There of course are slower, and larger backup drives, and tape backups as well... but again I can't imagine that they are any more reliable, if the two drives are comarable in other regards. SATA is Still SATA, though Fibre and SAS might be more reliable than SATA or PATA.

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Hi everyone,

Putting together my new system:
core i7 920, Gigabyte EX58-UD4P, MSI R4850, Patriot DDR3 3x2GB PC3-12800,

Its my first home build, fortunately after putting everything together it boots up appropriately on first try into Windows Vista Ultimate 64bit.

My hard drives are WD1001FALS x2 (RAID 1 storage) and WD6400AAKS x1 (non-RAID Main drive)

My computer sees the main drive (assigned automatically as C:\) and the storage drive in the Disk Manager, however only the main drive (C:\) where Vista is installed is "allocated". The RAID storage drives are recognized and listed but are "unallocated". What do I need to do next to make this setup useable? The only thing I can see in Disk management is to "make a new simple drive" but then the warning says this is only for a SINGLE drive. Is this the option I want to make things work even though it's 1 logical drive made of 2 physical drives? Is there a hidden format button? do I need to format the discs to get them allocated.

I never get an option to "format" I will attach 2 pictures of my screen. Each picture shows which part of the disk management was right clicked (see mouse pointer) and I get 2 different kinds of submenus. Neither of them offer the opportunity to format. Any thoughts?

Thank you kindly to the Gurus of windows

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My computer no longer recognizes the cd drive/burner on my dektop PC, and I think the problem is related to a removeable USB flash drive.

It's a really old Compaq Presario with an added cd burner(drive d now), and the original cd rom(drive e). My PNY usb flash drive installed some software(drivers I think) when I 1st ran it, and shows up as drive f.

Worked fine a couple of times, but then the lights went out on the cd burner(drive d), it would not open, and it didn't even show up on "My Computer" either.

Searched on internet awhile, and read something about a flash drive problem, so I removed the flash drive from the USB slot, restarted the computer, and both cd drives re-appeared, and worked fine, as long as I removed the flash drive, and turned computer off after burning cd. But I forgot, and left it on for several hours, and now even when I remove the flash drive, and restart computer the 2 cd drives don't show up on "my computer". The cd rom(drive e) light comes on, and will open, but the burner(drive d) light is off, and will not open. Neither drive registers on "My Computer". The flash drive still reads as drive f, even with no drive d, or e.(lol)

Suggestions anyone?
Thanks in advance.

Answer:Computer no longer recognizes cd drive - think problem is related to USB flash drive

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I bought a Y560 laptop October 2010 with 32GB SSD / 500GB HDD because of it's promotion of this new rapid drive technology in Hong Kong, and everything goes fine for few months. Last week, I powered my laptop normally but the windows loads to the repair screen automatically. After self-restart, "Operating System not found" is shown and no further operation. Then I tried to use Onekey recovery to rescue my OS, but after I knew all data would be initialized after using, I chose not to continue and tried to plug out the hard drive and restore my data via other computer in accordance to the Lenovo's suggestion. Unfortunately, the major partition was not readable by windows. The next day, I brought it to the service centre, and asked them how can I rescue my data. They said the same procedure that I've did that unplugging my hard drive and copying my data via other computer. Of course, I've told them I've performed the same task and still not work and asked them to demonstrate for me, but they said they haven't got any spare machine to do demonstration. After that, they tried to repair my laptop with windows installation disk, but I've questioned them there is a notice that to use Onekey recovery to perform system maintenance, they replied that is a standard procedure of repairing services. 3 Hours after, I still could not get the corresponding answer how can I rescue my data from my hard drive and got these responses: 1. Rapid Drive Technology is develope... Read more

Answer:Lenovo Y560 Rapid Drive Problem - Never store any files in your internal hard drive

so, could you state more simplier where is your data and what do you want to do with it?

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A bit of background...
-I have a Lenovo x61
-I have backup DVDs for Windows Vista to restore the computer to the factory state

So I wanted to play around with Windows 7 and I also realized that I didn't need the hidden service partition at the beginning of the drive if I had the backup DVDs. So, I figured if I were installing a new OS anyway, it would be a good time to kill that partition.

I proceeded to kill the partition successfully in Vista using diskpart and I was left with approximately 5.5GB of unallocated space at the beginning of the drive. I had read several places that if you did a clean install of Vista with unallocated space, it would overwrite that space and give you access to the whole drive in a single partition (so much for stuff you read randomly on the net ). So, I thought that probably was the same way Windows 7 worked as well. I then popped in my Windows 7 DVD and selected clean install. Everything about the install worked great...except I still have the 5.5GB of unallocated space at the beginning of the drive.

Does anyone know how to get rid of this space and merge it back into the main partition? If the solution involves reinstalling Windows 7, that's fine (since I just did it yesterday and have hardly customized anything).

Thanks in advance for the help!

Also, here's a picture of the current state in disk management. One other question, what's the other part of the HD? RAM or something to do with Intel Turbo Memory?

Answer:Drive partition problem, unallocated space at front of drive

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The other day i went to format a partition(called drive D) of a hard drive in dos mode. Just after i pressed enter for the format to begin i relised that in dos my partitioned drive D was actually called drive G and my other hard drive which was drive E was called D, so I was actually formatting drive E. I quickly pressed restart and once in windows tried accessing drive E but it wouldnt let me because it sais it needs to be formatted because it hasnt got a File System. Ive used getdataback to access it but I want to know if there is a way to give the drive a file system name without actually formatting it?

Answer:Hard drive problem.. Cancelled format now cant access drive

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First off PC specs:

AMD Phenom II x4 processor - 3.4 Ghz
Nvidia N460 GTX GFX card
240GB SanDisk SSD
Windows 7 64 bit

So here is the problem. I had a Western Digital 300 GB SATA drive that was starting to quit on me. So using an Ubuntu live CD I cloned the 300 gig drive onto the 240 gig drive (I only had used approx. 120 GB on the old drive so had LOTS of free space). It seemed to clone fine, and after removing the old drive the computer booted up fine (no errors, running super fast). Windows 7 also recognizes it as a solid state drive (it doesn't show up in the defrag list). However, I just noticed that it's showing the space on the drive as incorrect. It shows up as 126GB free of 297 GB (so pretty much the same size as the old drive). the motherboard's bios shows it correctly, and my linux CD shows it correct as well.

Any way I can fix this in windows without a reinstall of the OS?

Answer:Problem after having cloned drive. (showing incorrect space on drive)

Maybe you can try to clone with Macrium free
Try loading defaults in BIOS

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i'm using windows 7, my external hard drive shows up in my devices and printers section but it won't show up as a drive, so i can't view any files in that external hard drive. if i put a memory card in, it shows up as a drive and a flag shows up for when i want to unplug that drive and it asks if i want to remove my external hard drive too.

normally when i turn on the external hard drive it autoplays but it doesn't do that anymore.

i don't understand why it shows up in my devices and printers but not as a drive when i open windows explorer.

i've looked into the external hard drives properties and it all says that the device is working properly.

Answer:problem with external hard drive not showing as a drive in windows 7

Go into Control Panel (classic view) ---> Administrative Tools ---> Computer Management ---> Disk Management.

In bottom-right pane, if you see a horizontal band representing a drive with no drive-letter assigned to it, that's the cause of your problem. You need to give it a drive-letter:

Right-click that horizontal band and choose "Change drive letter and paths".

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I have read the related thread from earlier this month (370606 - External USB Hard Drive Not Recognized) and wonder if anyone can help with my issue.

I am also curious what everyone thinks of the end of that thread regarding a better cable - Maxtor tech. support did not confirm that story for me? Is that in fact a better cable than what Maxtor ships with their drives?

I have a 1 month old Dell, 4 month old external hard drive, and 8 month old flash memory. All work separately. However, when I have the external hard drive plugged in and working, and then plug in the flash memory it will not be recognized. If I have the flash memory plugged in and working, and then plug in the external hard drive it will not be recognized. The only difference is that in the first case the external hard drive will continue to be readable by XP, while in the second case XP doesn't lose touch with the flash memory but it will show it (incorrectly) as empty.

Both externals and all ports are USB 2.0.

The flash drive is assigned to E. The external had been assigned to E as well, but I have now changed it to P. I am on a network so F through O are taken.

The PC is a standard university issue (Pentium 4, quite a bit of memory and capabilities, but nothing excessive).

The external drive is a Maxtor Personal Series 3100 80Gb USB 1.1/2.0.

The flash memory is a 64 Mb. Dell Memory Key.

Answer:External Hard Drive and Flash Drive Recognition Problem

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I have two identical hard drives connected as master and slave on primary ide channel, and two optical drives on secondary ide. The problem is that the slave hard drive will only run in pio mode, and not udma mode 5 (as the primary does). The upshot of this is that any file transfer to or from my slave drive results in 100% cpu usage, and it's very annoying. As I have an uptodate motherboard do you think that putting a hdd on each ide channel with optical as slave would speed things up?

Answer:Hard drive- optical drive configuration problem


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Hi, I've just purchased an HP Pavillion desktop and I'm getting a problem with the DVD drive that the tech guys at PCWorld's Knowhow can't help with. I have even had the desktop unit replaced and found the same problem.
If I put a cd/dvd into the drive, it seems to access the cd alright - albeit that it takes a long while to do so. (Opening File Explorer shows the cd label appear after about 30 seconds to a minute.) However, when I manually eject the disk (that is, not through 'eject' from the context menu) and replace it with another disk, the contents - file structure - and label shown in File Explorer are from the first disk.
The Care Plan tech guys are at a loss as to what's causing the problem except that they suggest it's a faulty drive. But this has been the case on two consecutive units.
I've tried uninstalling all antivirus software and reset the computers. No effect.

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Hi All,

Hope someone can help

I have installed a new SATA Hard Drive on my PC. It works fine, but my DVD drives disappear (from BIOS, My Computer and Device Manager). If I unplug the new Sata drive, the DVD drives come back. They do not have the same letter assigned... I have played about with the jumpers on the DVD drive, but that didnt help. It seems that the Sata Drive takes the place of the DVD drive in Bios...?? Any suggestions will be greatly appreciated.



Answer:New SATA Hard Drive Problem - DVD Drive Disappears

Is the dvd drive also a SATA drive, or an IDE drive?

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After sending in my new 750 GB Western Digital Black Edition hard drive due to my partitions getting completely screwed multiple times. I received a brand new replacement 1 TB Western Digital Black Edition hard drive yesterday. Everything was working fine until I turned on my desktop on today and received the message "operating system not found". This is the same problem I got with my older hard drive. I tried everything, including creating a new partition using the command prompt on my old hard drive and I still had the same problem. I haven't tried anything yet with my new hard drive and I'm wondering what is causing my hard drives to do this? Any ideas of what could be causing this and fixes would be immensely appreciated. Thank you for your time.

-Not posting this from my desktop.
-Both drives are OEM and I do not have any discs with to run a diagnostics or repairs.
-I can not start up Windows in anyway.
-I still have my Windows 7 64 bit disc.
-My computer does not recognize my hard drive due to the partition being corrupted.

Answer:Hard drive problem with partition. Even after a new replacement drive.

Check all the cables.

Check your HD.
Disk Check

Check with a hard drive diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

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ok I have Asus DVD-E616A2 & a Asus CRW-5232A4 when I use nero to copy a CD the Source & Destination drive are the same. The only way to change the source is manually which surely it known the source is a DVD drive but mine shows me x2 CD Wtrs.I did update the software which didn't make any difference only manually selecting the drive source is the only option and its a pain.Is this a bug with my DVD or Wtr maybe ? My DVD is Secondary Master and CD Wtr is Secondary Slave with HDD being a single SATA on SATA1 channel primary no partitions or Raid.

Answer:Nero Drive Source & Drive Destination problem

put the update on and its still doing it.

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Hi, I've just purchased an HP Pavillion 550-179na desktop and I'm getting a problem with the DVD drive that the tech guys at PCWorld's Knowhow can't help with. I have even had the desktop unit replaced and found the same problem. If I put a cd/dvd into the drive, it seems to access the cd alright - albeit that it takes a long while to do so. (Opening File Explorer shows the cd label appear after about 30 seconds to a minute.) However, when I manually eject the disk (that is, not through 'eject' from the context menu) and replace it with another disk, the contents - file structure - and label shown in File Explorer are from the first disk. The Care Plan tech guys are at a loss as to what's causing the problem except that they suggest it's a faulty drive. But this has been the case on two consecutive units. I've updated all files that I can, but still the problem persists. I've tried uninstalling all antivirus software and reset the computers. No effect. Matt

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I am trying to revive the local Priest's computer - he has nothing backed up (and I'm not even Catholic ;-))
He has a Dell Dimension 933r running Windows XP Home. When he started the computer yesterday it started to boot into Windows and then just restarts in an endless cycle. It got to a point where it came up with an error "autochk not found - skipping autochk" and then a Windows XP BSOD (the ones with some hex addresses) pops up with an error for about a tenth of a second (I cannot read anything on it - it is too fast).
I pulled the drive and put it in another computer. The computer (Win XP Pro) finds the drive and it shows as "healthy" in Disk Management, but it does not assign it a drive letter. I would just like to be able to get in and copy his data.
I tried a repair install, but Windows XP says it cannot intall to the partition.
I downloaded Maxtor's PowerMax (it is a Maxtor 40GB drive) utility and the drive passes all tests with no errors or failures.
I can see directories, etc. when I boot in the Windows Recovery Console, I just can't do anything with them. It tells me "access is denied" when I try to go to documents and settings, etc.
I have tried a fixboot, etc.
Anybody have any ideas how I can help him get his data back?
Thanks in advance for any help.

Answer:Windows XP Hard Drive Problem - No Drive Letter

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:D First of all,I have an advent t9004,this originally came with a sata hard drive, but when the computer crashed, i took this out, and plugged in a standard hard drive with the "ide lead" Now the advent t9004 has only 1 ide input on the motherboard, so i had to disconnect, the the cd drive...... now i need to use the cd drive, i have put the cd drive on " slave" and got a slave lead, so i plugged the ide lead into the motherboard, then the middle part(which im guessing as the slave) into the cd drive, then the end part into the hard drive, now my computer wont load up xp i have checked in the bios, and its not even showing my hard drive or cd drive ! ..... where did i go wrong? And yes all 3 items work ( ide lead, hard drive, cd drive)Thanks

Answer:Problem WIth Hard drive/ Cd Drive/ Ide Lead

Hi,Am i correct to think you are using just 1 ide cable?if so take the ide cable sometimes the end which goes to the motherboard is coloured differently,if not lay cable down and there will be two connections closer together,these go to the drives.Put the hard drive on the end connector and set drive clip/jumper to master then the cd rom on the other and set drive clip to slave,try restart and check bios to see if they are found.If they are not found try setting BOTH drive clips to cable select(cs).

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First of all,
I have an advent t9004,
this originally came with a sata hard drive, but when the computer crashed, i took this out, and plugged in a standard hard drive with the "ide lead" Now the advent t9004 has only 1 ide input on the motherboard, so i had to disconnect, the the cd drive...... now i need to use the cd drive, i have put the cd drive on " slave" and got a slave lead, so i plugged the ide lead into the motherboard, then the middle part(which im guessing as the slave) into the cd drive, then the end part into the hard drive, now my computer wont load up xp i have checked in the bios, and its not even showing my hard drive or cd drive ! ..... where did i go wrong? And yes all 3 items work ( ide lead, hard drive, cd drive)

Answer:Problem WIth Hard drive/ Cd Drive/ Ide Lead

Make sure the jumper on the hard drive is set to master or master
with slave,depending on the model of the drive.
Then enter the BIOS setup at boot and make sure the hard drive
is set to first boot device.

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My C drive was my main drive,& D drive my slave drive. On D drive I had games only. My C drive was small and starting to play up,so I copied C drive to D drive,which is now my main C drive. Since then,when I click a game Icon,I get the following shortcut window.The drive or network connection that the shortcut"NAME OF GAME" refers to is unavailable.Make sure that the disk is properly inserted or the network resource is available,and then try again.Apart from re-installing the games ,is there any way over this problem.

Answer:C drive copied to D drive. HELP shortcut problem.

You need to delete the shortcut and create new ones, to create a new shortcut go to Explorer look for the Program right click the Program's .exe file and drag to desktop start button or where ever, and create a new shortcut.

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Recently installed cd writer and dvd rom drive. Both recognised by windows. However the cd writer is recognised as the dvd rom drive and the dvd rom drive as the cd writer. What have i done wrong. Both are on same ide cable. CD writer on the top dvd rom drive on centre of ide cable. Any help would be appreciated. Is very confusing.

Answer:cdwriter/dvd rom drive drive letter problem

Make sure that the jumpers are set to master on 1 drive and slave on the other.

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I have a problem with drive image 2003 v7.00.

I am running winxp pro.

Before I install the sp1a I tried to use drive image 7 to copy drive with the new hard disk as slave.

Both new and old disks are Maxtor 120GB HDD each with a single NTFS partition. The new disk was just formatted. I had about 40 GB of data on the old disk.

I followed the procedure as outlined in the powerquest user guide and checked the selection to make the copied partition active, i.e., bootable. I even checked "copy MBR".

After the disk had been successfully copied I switched the new disk to be drive c: and made it the master. During boot up it showed the usual win xp startup screen with a horizontal animated bar then it proceed to show a "windows XP" screen and hanged there without getting to the winxp "welcome" screen. Simply, the disk could not boot!

I checked and found that all files had been copied over.

My hardware platform:
AMD AthlonXP 1600+, Asus A7V8X motherboard, Asus 7100 pro AGP card, Creative Audigy sound card, Yamaha CDRW drive.

All updated drivers were already installed. The win xp on the old hard drive runs beautifully.

Why could not the new disk boot? Could somebody help please!

Answer:drive image copy drive problem

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Let me preface this by saying I've tried all the basic fixes, and some not so basic fixes. I've run into this problem before, and the only sure fix I've found is to re-load Windows XP.

The DVD-RW Drive was working fine approximately 2 weeks ago. A burning program was removed and the drive no longer showed up under My Computer. It was some kind of Driver issue (code 37 I believe?) and the cdgone.reg fix took care of that.

However, before this the drive showed up as a "DVD-RAM" drive. Now it shows up as a "CD Drive". It will not burn, it will not recognize blank discs. I attach it to another system, and it works fine.

I went into the registry as detailed;en-us;316529 and changed the value to 1. The recording tab pops up, I enable recording. I still can't use the drive to write as it wont recognize the blank media. The same media worked while the drive was attached to another computer. I'm simply using the windows built in writing function here.

I also went into this key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

and deleted the upper and lower filter entries. I think only 1 was present.

I've unintsalled the drive from device manager and rebooted several times.

I've been through an extensive google search, and a search on these forums for potential fixes. Nothing so far.

I know reinstalled Windows XP will fix the ... Read more

Answer:DVD-RW Drive problem - Drive will not recognize blanks, etc

Eh, this seems to be in the wrong section, meant to post in the forum above this. Reposting, this can be deleted.

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So I'm currently trying to install a game, for some reason at the exact same point every time i am getting an error that says: Cyclic Redundancy Check Error. Ive been all over the internet looking for solutions to this problem but none of them are working for my situation. Most people say it is either a problem with the disk or the hard drive itself, but i have gone back to the store where i bought the game and got a new disk so the disk cannot be the problem as it stops at the same place regardless. Also my hard drive cannot be the problem because i have tried installing it to both my computers hard-drive as well as an external drive which leaves me no option but to believe it is a problem with the optical drive. Since i have a laptop i cant dismantle anything to clean / make sure the drive is connected properly. I dont know if there is a solution to this problem short of having to send my computer to a proffessional / back to the manufacturer but if anything i have done is wrong then i would love a suggestion of what i could possibly do to fix this problem. I am also not against revisiting my hard drive being at issue if anyone still thinks it is the problem.

Please Assist,

Answer:Optical Drive / Possible Hard-drive problem

I find it difficult to follow the instructions on that site, i'm kinda new when it comes to using cmd, if you could possibly break it down into a "exactly what i should type" kinda thing that would really be appretiated

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Logfile of HijackThis v1.99.1
Scan saved at 12:09:17 PM, on 10/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\Program Files\Thomson SpeedTouch\ST330\service\st330service.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Browser PS2 mouse\mouse32a.exe
C:\Program Files\Thomson SpeedTouch\ST330\diagnostics\diagnostics.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\Prog... Read more

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My C Drive is 27.9 Gb with only 33Mb on space free and my D Drive is 197Gb with 185Gb free space. I recently transferred all of my Documents/Pictures/Movies/Music to the D Drive but the C Drive has filled up yet again.
Running TreeSize Free on C Drive, I can see that a lot of space (10Gb) is used in the Temp file in local settings. I am presuming, as the folders are all dated, that these are restore folders - but I not sure. There are four huge folders; 4Gb, 3.2Gb, 1.9Gb, 1.6Gb - with dates in February, March and April this year and then many folders before that that are empty or nearly empty. Any suggestions gratefully received.

Answer:C Drive/D Drive disc space problem

You could turn of system restore? It would free up space but obviously you wont be able to use restore.

You could also increase the size of your c drive(I'm assuming you have a partition) which ofcourse would shrink your d drive.

Also you could try using "Disk Clean up" in your system tools. If you go to run and type cleanmgr you will be able to clean out some temp files etc.

If you want to keep c drive as empty as possible why don't you install any programs on d drive and also save directly to d drive. You will be able to run these programs from c drive.

Thats all i can think off.

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When I click file in my tool bar and then send to, I no longer can find the option to send a file to my D drive or E drive (zip drive) I have to manually drag file from one location to the other which takes longer time to arrange. Any ideas of how to correct?
Thank you.

Answer:(Solved) Send to D drive and E drive problem

Add it to your right click menu with a shell extention like send to toys.

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OK guys, I'm new and I'm not too techy. I have a Toshiba Satellite A205-S5804 laptop. My dvd drive has been missing for awhile and I've not been able to use it at all. It'll open and I can put disks in but it doesn't recognize it and it doesn't show up when I go to Computer along with my Hard-drive. Also I have an external hard-drive that now my computer isn't recognizing but it'll recognize thumb drives. Can anyone help me? Any info you can give me is much appericated!

Answer:HELP! Drive problem and extrenal drive problem

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Hi Guys I have just installed a second hard drive to my system, and upon reboot a black screen appears advising “ no boot device detected” In the BIOS the boot order has changed to (1) Floppy. (2) Lan, (3) Lan, (4) Lan. In the CMOS splash screen upon start-up no drives are recognised, displaying NONE for all. My system is a Dell Dimension 2350 P.4 running XP sp3. 1GB RAM. In this installation setup I have an 80GB HDD set to Master jumper setting and a 20GB HDD ( 2nd HDD) set to Slave.
Prior to the installation of the 2nd HDD the 80GB booted OK, and the BIOS settings were (1) Floppy (2) Hard Disc (3) CD ROM (4) Lan.
One thing I should mention this system has just come back from a computer shop where I had XP sp3 installed due to a mishap on the original Hdd which destroyed the Operating system. The XP sp3 system which came back from the shop had Acronis True Image installed on it? I was going to clone the new system to my 20 GB using my own Acronis software, as a backup, because I would not have a disc to recover to if anything went wrong in the future. Anyone got any ideas on this puzzle, or diagnostic ability. All help welcomed.

Answer:Solved: Technical Problem 2nd hard drive installation problem

Sounds like either the drivers are jumpered or cabled wrong or that booting from a HDD has been disbaled in the BIOS. If you disconnect the second drive does the system boot?

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hey guys. i have seemed to run into a problem and some help would be appreciated. the story goes like this.

yesterday i came home with a semi brand new 60gb maxtor hard drive in my hand. i have a 120 gb hard drive already in my dimension 4550, and i thought hey, i got this for free from a friend so why not use it. I take the original drive out so it was less annoying for me to work in that small space, and put both drives back in. i must have gone wrong somewhere because when i booted up, it said that primary drive 0 was not found. after a while, i got the computer to recognize both drives. the 120 gb is a western digital and the 60 gb is a maxtor. even though the computer is recognizing both drives, when i go to boot, after the first part (the DELL sign and the loading bar), it is just a black screen with a blinking _. and after that it will boot to cd because as of now i have the xp professional installation disk in there.

now, when i run the ide drive diagnostics under the boot screen it recognizes both drives but this one word scares me. it looks something like this

wdc (the western digital drive) - thenabunchofnumbers - Fail - return code: 7
then the same thing with the maxtor drive underneath that.

i wouldnt really have much of a problem just re-installing windows onto the original drive since i didnt have anything that was irreplacable on there, but when i go to system recovery and the chkdsk option, it recognizes that there is an installation of windows o... Read more

Answer:hard drive problem / windows xp boot problem

Hi exodent and welcome to the TS Forum :wave:


you dont say how you connected the drives, or if they are IDE or SATA, did you

a) put them both on the same cable and set the jumpers correctly.
b) put them on seperate cables but have a CD or DVD on the same cable somewhere.

If its A then its possible that you have set them so that Primary drive 0 is now Primary drive 1 and thats why it wont boot.

Take out the drives and start again from scratch, find the one with the OS and make sure the jumper is set to Master and if you are using a cable that allows you to have 2 drives on it make sure it goes at the end of the cable and see if it boots.

If it does you now need to set the other drive as Slave and put it on the same cable and use the other IDE connector .

If it then misbehaves again and everything is set correctly then its possible that you have a drive that doesnt like having a Slave device attached to it, some IDE devices are like and your only choice is to put the 2nd drive onto the secondary IDE channel, again make sure you check the jumpers of any other devices you have on the channel.

Lastly some BIOS's allow you to set the boot device by actual connected device, such as primary device 0, primary device 1, for those that have this type of BIOS it means that they can have 1 or more drives with an OS and use the BIOS to decide which boots, other BIOS's just have the choice of HD or CD or Floppy in the boot order.

Also whilst yo... Read more

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When I double click C Drive, I see that..

How can i fix that?

I tried to see hidden files by enabling Show Hidden Files & Folder in Folder Option. But i couldn't change the Folder Option settings.

Please Help me

Answer:Drive Opening Problem & Folder Option Problem

try reset the mouse options in control panel

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I just recently built my own computer and I am using my old hard drive currently. I bought a new SATA HD and installed it, but it doesn't show up. So I'm trying to create a boot up floppy disk, but for some reason my computer doesn't seem to be able to read that there is a floppy in the drive. Anyone know how to resolve this problem? Thank you

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I just rebuilt my computer with Windows 7 Pro (32 bit) and I have a concern about the numbering of my hard drives. The motherboard is a Gigabyte GA-EP45-UD3P which has six ports controlled by the ICH10R controller (S1 through S6) and a pair through the Gigabyte SATA2 controller (GS0 and GS1). I have my SSD primary drive connected to GS0, and this has resulted in it being numbered as Drive #4 instead of #0. Data drives 0 through 4 and the DVD drive are connected to the S1 through S5 ports.

I've always thought that the primary (boot) drive needed to be #0. Is this likely to cause a problem? The system seems to work fine.

Also, one of my storage drives (data only) ended up as a primary drive instead of a logical drive. Is this likely to affect its use in any way?

Answer:Boot Drive Not Drive Zero - Problem?

Quote: Originally Posted by Bronco Leonard

I've always thought that the primary (boot) drive needed to be #0. Is this likely to cause a problem? The system seems to work fine.

Also, one of my storage drives (data only) ended up as a primary drive instead of a logical drive. Is this likely to affect its use in any way?

I've heard there are rare circumstances in which drive 0 is preferable. Personally, I have used C as drive 1 for years with no issue.

Primary storage drives is the normal state of affairs. Logical isn't needed unless the drive has 4 partitions. What you need to definitely avoid is dynamic drives. Always say no to them. Logical is fine.

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Hello guys
I recently ran into a very weird windows 7 64 bit problem after installing it on my desktop. I cannot copy large files into usb drive or write large files to cd/ dvd. The error message when i try to copy a large file/ folder is:
H: refers to a location that is unavailable. it could be on a hard drive on this computer...
I have all the latest drivers.
Some info about my system: AMD X4 630 CPU. MSI KA780G mobo. I have 2 sata drive, non raid mode. The DVD drive is IDE.
Any help would be appreciated, thanks.

Answer:USB flash drive/ DVD drive problem

If you have the Nvidia chipset, there is a workaround, this is an older post I pulled from another forum, I suggest you make sure your system is fully patched using Windows Update, also install the latest drivers for your chipset, see if that fixes the issue before you try this workaround.

For those of you hitting issues with a hang or a failure to transfer data, please try the following...

From an elevated command prompt (right click on the command prompt shortcut, run as administrator):
1) Type "bcdedit /set truncatememory 0x80000000" (no quotes)
2) Reboot
3) Go to control panel -> System and Security -> view amount of RAM and processor speed.
- It should report 4GB (2GB available)
To undo this, open an elevated command prompt again:
1) Type "bcdedit /deletevalue truncatememory" (no quotes)
2) Reboot
3) Go to control panel -> System and Security -> view amount of RAM and processor speed.
- It should report 4GB
After enabling the "truncatememory" setting, please try a few file copies and see if you can make the problem reproduce.Click to expand...



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Hello guys
I recently ran into a very weird windows 7 bit problem after installing it on my desktop. I cannot copy large files/ holders into usb flash drive or write large files to cd/ dvd. The copying/ moving process would stay on for about 5-10 seconds then freezes then I get an error message. That is:
H: refers to a location that is unavailable. it could be on a hard drive on this computer...
I have all the latest drivers.
And windows/ nero 9 can't use my dvd drive to burn files.
Some info about my system: AMD X4 630 CPU. MSI KA780G (AMD 780G chipset) mobo. I have 2 sata hdds, non raid mode. The DVD drive is IDE. 4gb ram ddr2 ram. windows 7 64 bit.
Any help would be appreciated, thanks

Answer:USB flash drive/ DVD drive problem

You could go to your driver page on the MSI site - there is a Ati system driver that might help - have a look as there is others also that might need updating -
MSI Global ? Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more

You might have a look at this fix - I don t think its for your board, but Im unsure - post back, as this would be helpful to know.
You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM

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i got 8gb pen drive. used space 5.xgb, free space 2.xgb (this info shown when click property).yes, it correct.BUT my today problem when i put thumb drive into usb drive, nothing files/document shown on my thumb drive. but, if click not change anything about total used space and total free space...still used space is 5.xgb and free space 2.xgb.i dont use any folder lock or any softwore for my thumb drive. really scare to format this thumb drive coz i surely important folder/document still in there. please help...really appreciated. tq  [Email Removed]tq

Answer:please help..problem with thumb drive/pen drive

I removed your email to prevent SPAM and because we'd like to keep everything on the forum.Have you tried accessing your USB Flash Drive on different computers?

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ok my problem is that i got a computer recently and i wasn't the one installing windows on it and there is no C drive. so i did some research and found out that the only way that could happen is if somone had a external hard drive attached and made that the C drive so for that reason i am left with a F drive.
with the F drive i am unable to download drivers for sound or in fact any drivers at all they all ask to clear some space on the c drive "which i do not have". so i looked around my computer and found out that i only have a F drive, A drive, E drive...
the a and e drives are for floppy and cd-rw and the f is my hard disk drive witch holds everything on my computer. i have looked on the web and found out that you could make a virtual drive so i tryed it there where 2 commands i tryed both without success here are the comands i put in.
Sub F: \Virtual_C
Subst F C:\windows
neither have worked so i am at a loss here.
any help would be nice.

Answer:major problem. no C drive just F drive help plz.

sorry for double post...
anyway i was able to create a virtual c drive but it doesn't stay there when i shut the system down it disappeared i followed this guide in making it Permanent i followed them and it didn't keep it there so any help?

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Hello guys
I recently ran into a very weird windows 7 bit problem after installing it on my desktop. I cannot copy large files/ holders into usb flash drive or write large files to cd/ dvd. The copying/ moving process would stay on for about 5-10 seconds then freezes then I get an error message. That is:
H: refers to a location that is unavailable. it could be on a hard drive on this computer...
I have all the latest drivers.
And windows/ nero 9 can't use my dvd drive to burn files.
Some info about my system: AMD X4 630 CPU. MSI KA780G (AMD 780G chipset) mobo. I have 2 sata hdds, non raid mode. The DVD drive is IDE. 4gb ram ddr2 ram. windows 7 64 bit.
Any help would be appreciated, thanks.

Answer:USB flash drive/ DVD drive problem

Did you do an in place Upgrade or clean install?

Where did you get your Win7?

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Basically, I was installing a game it got to about 70% then it said that the disc could no longer be read, my first reaction was the disc was corrupted or scratched but there was more to it. I tried ejecting and putting the cd back in, that part was fine but the cd wouldn't load this time. The cd is a dvd, I check "my computer" and I could see my dvd drive wasn't there, instead I now have a Cd Drive as opposed to a Dvd/CD Drive. It says that the dvd drive is working without problems and all the drivers are up to date in the device manager.

Now to anyone who is familiar to this sort of thing, does this sound like my actual driver has a problem or is vista the fault at hand here?

It's a brand new computer, I had never inserted a disk into the drive prior to this as I had just bought it.

Any ideas? Thank you in advance.

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Recently my dvdr/cdr-w drive went out but it still plays dvds but wont burn or anything so i had an extra cdr-w drive. I hook them up to the IDE cable and only 1 of them comes up at a's like when i have them both plug in it reads the slave as master and it blocks out the dvdr drive. when i unplug the slave (cdr-w) it reconizes the dvd drive, can someone help me on what to do cause its becoming fusterating switching back and forth. I didn't have to install any programs for them to work either.

Answer:Problem setting up a cdr-w drive and a dvd/cdr-w drive.

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I'm amateur pc user. Been trying fix problems all week. Changed power box due to over heating, used AVG & Superantispyware. Keeps asking to reboot and choose boot device, and several hints of mysterious behavior inside machine. Feels like something is eating it (paranoid spirituality). Anyone know what's going on. Please be gentle with me;Logfile of Trend Micro HijackThis v2.0.2Scan saved at 14:43:58, on 30/04/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18904)Boot mode: NormalRunning processes:C:\Program Files (x86)\IObit\Advanced SystemCare 3\AWC.exeC:\Program Files (x86)\ASUS\AASP\1.00.61\aaCenter.exeC:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exeC:\Program Files (x86)\Kontiki\KHost.exeC:\Program Files (x86)\IObit\Advanced SystemCare 3\Sup_SmartRAM.exeC:\Program Files (x86)\DT Utilities\DT Utilities PC Backup Pro\mgCtrl.exeC:\Program Files (x86)\Common Files\Java\Java Update\jusched.exeC:\Program Files (x86)\AVG\AVG9\avgtray.exeC:\Program Files (x86)\Entriq\MediaSphere\EntriqMediaTray.exeC:\Program Files (x86)\Entriq\MediaSphere\\EntriqMediaServer.exeC:\Windows\Integrator.exeC:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exeR0 - HKCU\Software\Micr... Read more

Answer:Unknown problem,system restore&recycle bin&2nd hard drive vanished, 2nd hard drive

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Relevance 28.7%

My problems are continuing and im not sure if my HD is bad or it might be a IDE cable. I have to HDs a 20 gig WD about 5 years old running my OS, and a 120 maxtor drive. recently i have been getting some blue screen errors, not many, but the bad thing is it sounds like my HD is turning off. And what happens is everything freezes, on boot up and goes to check the drives and it freezes there. after a few restarts all is normal. it got really bad the other day so i replaced the IDE cable and i was able boot up but the problem is still usually happens when im playing a game or the computer is on for a while...should i replace the old drive or is it a cable problem? thanks


Answer:Hard drive problem? or cable problem?

I have a simiral problem.Check the topic

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Hey there, im having trouble installing Adobe CS3 to some computers, and i suspect my CD drive, so i'm not sure if this should have been in hardware.. feel free to move it.

I am a student at a high school, i built two DIY computers, (which i have done several times before) however i accidently screwed up in buying harddrives and didnt buy a SATA one, rather than get a new one, i shared the ribbon from my cd drive with my hard drive (like the hard drive was a slave.. kinda) and it seemed to work fine in both systems. However when we recently purchased CS3.. the discs are not recognized in either system, the drives have power, as the disc is spun, but it will not read them, or pick up that its there, since when i try to "run" it it asks me to enter a disk into drive D. I then tried getting the files off of the installation CD onto my external hard drive to install, but it didn't like that. I might have to get an external CD drive, but how do they connect.. via usb? And if i could fix this problem ASAP that would be great. Please help, any information will be provided.

MOBO: Gigabyte p35-DS3L
Intel Core 2 Duo E4600 2.44 ghz
Geforce 7300 GT
Western Digital 120 GB Hard Drive

Answer:Adobe CS3 installation problem/CD Drive problem

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I was using my external HD to backup data from my laptop (I plan on doing a system recovery).  The HD had originally been hooked up to my PC with no problems.  A few minutes in, the transfer stops and I get a message that the drive is not ready.  Now when I try to access the hard drive from either the PC or the laptop I get a message that says "Please insert a disk into drive (letter of the drive):".  Something I noticed, not sure if it's relevant, is that originally the HD was (G:) on the PC.  When I connected it to my laptop, the drive was recognized as (F:).  After I got the error and connected it back to the PC the HD was recognized as (F:), same as the laptop but different than it originally was on the PC.I'm running XP Home on both the PC and laptop.Can anyone please help?

Answer:External Hard Drive Problem - "Please insert a disk into drive _:"

I may be mistaken, but I understand, that external HD will work only with the computer on which it was created.Have that external HD ever worked? Is it genuine external HD, or internal with enclosure?

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I am trying to move all my files from my computer to my new external hard drive, but whenever I try and move a file over 4 GB in size i get this error message...
"The file is too large for the destination file system"... anyone know how I can get around this so I can move those files over?

Answer:Problem transfering large file from hard drive to external hard drive

Get ahold of some software that will break up the file into chunks.

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! Please can *some kind soul tell me how to change my destination hard drive as a ahem friend rebooted my desktop pc originally *Vista ,but my ahem friend put XP pro in and it keeps using my 2gb flash memory to save everything I try to download ! I have the manufacturers built in 500Gb hard drive that I can't figure out to save everything or anything *to , I would appreciate some help please

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It would seem as my hard drive was being partioned by my downloading Windows XP it was accidentally turned off. Now, everytime I try to reinstall the OS, it says OS Error.Anyone have any ideas?Or any ways to completely wipe my hard drive so I can start the whole thing over again?

Answer:Hard drive problem, OS Problem.

Set your cdrom as the first boot device in bios.Boot the computer with the XP disk in the cdrom.

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I thought that something was wrong with the CD burning software that came with the computer, because it can never recognize the existing content of a CD. I always have to use a blank CD to burn something. It does not compile at all.

I downloaded another software, but still the existing content in a CD is NOT recognized, either. I updated the driver. It did not help the situation at all. These should mean that the problem is coming from the CD Burning Drive itself?? Anyway, how do I solve the problem? Please help....


Answer:Cd drive problem or software problem?

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Relevance 27.47%

I added a LS-120 Superdisk drive to my new, HP Windows XP O/S Computer. I can get to this drive ONLY though the DOS Prompt, that is, C:\B:

The drive actually was loaded as the "B:", is in setup properly, but there is no "B:" drive either in Windows Explorer or in the "My Computer" screen.

I believe I deleted all the unused letters a couple of weeks ago and likely removed "B", as well as "G", "H", throiugh "Z:" I was on some screen that showed all letter drives from A though Z with a square box (checked or unchecked) in front of each letter.

I am going nuts as I can't find that screen again to see if "B:" is checked to see if this may be my problem. \\Any help in solving this "NO B" problem, or relocating that screen woiuld be deeplu appreciated. Bill K, Stuart, FL

Answer:Windows XP adding LS-120 Drive as "B:" Drive problem

Start > All Programs > Administrative Tools > Computer Management

on the left hand side, find the tool called "disk management". all your settings regarding storage media are located here.

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hi, i have a problem with both my cd and dvd drive. when i enter my computer 4 icons appear for the drives even through there are only 2 drives. and i cant open or access the drives in my computer. there is a disc in the cd drive but i cant access it or open the drive. also having some problems with my net drive sometimes when i enter the net drive to open a file, it displays no files, but other times it displays all of them why do you think that is

edit - also when i was creating a cd lastnight it kepted failing at 47% using nero express.

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Relevance 26.24%

So, recently my graphics card burned out and I got a new one. I plug it in today to find that my computer won't boot up. I put the Windows 7 disc in, and it goes straight to startup repair and sits there for a couple of hours. I then made a mistake and booted up from that disc, and decided to try reformat my HD. It takes forever to format the drive, and then when it tries to install Windows it gets to the 2nd step "expanding files" and just idles there forever. SO, I give up on that and try booting up in DOS using a Hitachi Fitness Diagnostic Disc. It sits on "Starting PC DOS..." forever.I checked all the plugs, to make sure I didn't jostle one when putting in the new video card. I probably made a huge mistake formatting the drive too. Can anyone figure if it's the HD or the CD drive? I don't mind replacing one but I'm really not prepared for both.Edit: Tried the diagnostic disc again and DOS started up like a champ. Got the test running on what I hope is the right thing (it had the right serial number anyway). So hopefully this will give me some picture of what may or may not be wrong with my HD. I'll give it a while yet.Editedit: The diagnostic says there's something wrong with my HD, so there we go I suppose. It didn't give me any details aside from that there was a failure in the test and I should contact my HD manufacturer. Even so, I'm kind of concerned for my CD drive, but I'll leave that for now. An... Read more

Answer:New Problem! Is it my HDD or my CD Drive?

Okay, so it looks like I'm shopping for a new HD (to start, I'm still eyeballing my CD drive). Does anyone have any tips on what I should be looking for? For now, these are the two I'm looking at and I'll probably choose one by tomorrow:Seagate Barracuda ST31000524AS 1TB 7200 RPM 32MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive - $80 with a $15 off promo code so = $65After reading some of the comments, it seems people are saying that 1TB HDs often die quickly, does anyone have any experience with this? This one seems like a great deal but I'm leary.Western Digital WD Blue WD5000AAKX 500GB 7200 RPM 16MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive - $65 with a $15 off promo so = $50My current (though now broken I guess) HD is from WD. I've had it for 2 years personally, and the friend I got it from had it for another 2 years before me. I don't know what the lives on these things generally are though. I think the old computer I gave to my Dad is probably around 8 years old and though slow still going strong.Anyway, any opinions? The $15 off coupon things end tomorrow, so I' sort of in a hurry.

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Question: Drive problem

Can anyone tell me why everytime i put a disk in my drive,when i look at properties,it says it is full.When i know it is not full.

Answer:Drive problem

I presume you mean a CD.Closed (aka finalised) CDs always show as full, as in this state they cannot be added to.

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After performing a successful System Recovery on my HP Pavilion t3550uk Desktop, the DVD Drive would not recognise/play all Discs previously played. The Drive is HL-DT-ST DVDRRW GSA H21L. OS is XP Home SP3. Device Maager says the Device is "working normally"---except it isn't. I did all the logical things like checking Drive Letter, deleted Lower Filter values (no Upper values), cleaned the Drive(Air blast) checked connections. All Discs checked on Ext. Drive--OK! Next uninstalled/reinstalled the Driver--Firmware L702 Updated. Uninstalled/reinstalled Soft Modem/Drive. Same for Codecs. Nothing solves the problem.The Drive plays Audio, Media CDs (but not DVDs)--ie from Magazines--it plays DVD-R (wedding photos slideshow) It will write to CD-R (Bootable CD written in PC Doctor) It wont play a DVD film ( Streisand Concert) or a DVD-Video film.The PC Doctor tests are all passed 100% for CDs and DVDs of all types--Audio/Music CD, CD +/-R/RW DVD+/-.R/RW . Something happened at the Recovery process, before that it was perfect--played everything. Now no DVDs of any kind! According to Drive Spec. it should also Read/Write DVD-RAM, but it wont do that either.( I don't know if it did before Recovery---never required) Tried to write to DVD-RAM by unchecking "Enable CD Recording on this Drive"in the Drive Properties--but that didn't help. and changed it back. I then noticed that the Drive name in My Computer has changed from DVD-RRW to DVD-RAM! Why is that?Co... Read more

Answer:DVD-RRW Drive problem

? It plays DVD-R (wedding photo slideshow)? Now no DVDs of any kind!Which is it?Is AutoPlay turned ON for this device? If so, what default action is selected? For testing the hardware: You could try a "used" IDE DVD drive (should be really inexpensive) in this PC or borrow one temporarily... OR test this drive in another PC. Either of these tests would go a long way in getting to an evidence-based hardware diagnosis.

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Hi all,
I have a Toshiba Satellite Notebook running Windows XP Home Edition W/SP2 added. It has a builtin DVD-ROM/CD-RW drive that suddenly stopped being able to access any CD disc. It can read a DVD okay, but NOT CDs.

The device manager says all is fine and drive is "working properly".

I am at an empass and can not figure out what to do next.

Any help is Greatly appreciated!!


PS: This is the listing of the drive from "System Information":

Item Value
Drive G:
Description CD-ROM Drive
Media Loaded No
Media Type CD-ROM
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID 0
PNP Device ID IDE\CDROMTOSHIBA_DVD-ROM_SD-R2212________________1011____\325A363436333837303820202020202020202020
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), 48.38 KB (49,536 bytes), 08/17/2001 9:52 AM

Answer:Problem with CD-RW Drive

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ive got xp and a combi drive that was always drive D now it seems to have changed to Q for some reason?? i have removed and reinstalled it and is still listed as Q drive.any ideas what might have changed this?it seems to be working alright well it doesnt like cd-rw discs but it never did.ta.

Answer:cd rom drive problem

more info please?laptop, desktop, ancient, modern?only one? several?backups or not?Do you know what the problem is and want confirmation or are you really stuck?Happy to help as soon as the problem is nearly identified (by yourself. Why did the drive change? Have you reinstalled? have you changed physical layout. What's going on!!

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My CD/DVD drive is not being recognized on my laptop at all. It does not show up in My Computer or Device Manager. I already deleted the upper and lower filters and updated the BIOS. I tried the Microsoft fix it tool, but it did not help at all. The CD/DVD drive has power since it will open and close when I press it. I am using Windows Vista Home Premium 64 bit. My laptop is a HP Pavillion dv2000. Please help!

Answer:CD/DVD Drive Problem!

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I purchased new Transcend 4GB pen drive.I m using winxp2 os. My computer is p4. I m not able to work with my pen drive because My system is a unable to format it. Please help me...........

Answer:Problem with pen drive

When you format anything with xp you have file system options.

Generally you can choose between FAT, FAT32 and NTFS

Thing is, if you choose the wrong file system for your flash drive, xp will still try to format it, then throw up an error.

FAT32 should work for 4gb (FAT32 works upto 4gb). But if not try NTFS

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Question: USB drive problem

I have just bought a new Kingston data traveller 101 Gen 2 8 GB Usb drive, I have formatted it to remove pre loaded security software. I have created appox 890 mb of MP3 which I am attempting to transfer onto it, the problem I have found is that the transfer rate started at 4.73MB/sec drops down to 308Kb/sec then to 57.3Kb/sec which gives the load time of over 2.5 hours.
I must be missing something here, some advice please

Answer:USB drive problem

Did you use FAT32 to format or NTFS?
For most compatability (all OS) choose FAT32
If you need to store files larger than 4GB a piece, you will need to format as NTFS

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I'm having trouble with my DVD-RW drive. Any commericial DVD - data or entertainment seems to work fine in it, but if I insert a blank DVD-R or DVD-RW (including one that I thought I had written with this machine earlier) in it the icon in My Computer that is labeled E:\DVD-RW Drive changes to one labeled E:\CD Drive and when I click on it I get a message that says E:\ is not accessible. Incorrect function. I've put the same discs into my laptop DVD drive and it treats them normally - except that the discs I thought I had written before is seen as a blank disc. (The drive reads both commericial and homemade CD discs correctly)

I have tried reinstalling the driver and uninstalling the drive (and letting XP find it the next time I reboot), but neither of those made any difference. Any ideas on what is wrong? My machine is a Tiger Athlon 64 3400+ w/Hyper Transport Technology with 1GB RAM and 16X DVD-/+/R/RW Dual Layer Drive and Windows XP Pro.

Answer:DVD-RW drive problem

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If you please:
I have a Sony 220
Windows 98 2nd Ed.
182 RAM
6.4 GB hd drve
512 KB pipeline burst SRAM
MHz Pentium II w MMX
24X CD ROM drive

Problem: When I insert disk into CD drive, nothing
happens. I tried different CDs..I get a note saying
Drive G is not ready, try again. I rebooted, tried
3 different CDs..nothing works.

Prior to trouble, I downloaded a Download Accelerator
which works fine, but every night at shut-down, up comes a note saying it's performed a fault. Is there a connection?

Thanks for any assistance.

Answer:24X CD Rom Drive problem

Download is not the most stable application, however it might be unrelated.

You should try the CD-ROM in true DOS. Best thing to do is use a Bootdisk to boot off and try to access the drive.

You can get a bootdisk from but you have to save it your hard drive and then run it to make the flopply bootdisk. Then boot off this disk. make sure you select the option with Cd-ROM support and watch the screens to see what letter is assigned to the CD-ROm. It might not be G: but usually the next free drive letter, commonly D if you only have one hard drive with one partition.

Type D:\ and ENTER - where D is the drive letter of the CD-ROM
Type DIR and ENTER if previous is successful, or try a different drive letter.
If you get a listing of the files on the CD then is a software problem, if it switches to the CD-ROM drive letter but gives you a drive not reading then it might be the drive that has worn out.

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When I put a disk into the drive most times it crashes and I get an error message 0x0000008e. I does not happen every time but mostly. After shutting down computer and restarting I get a message 'Windows has recovered from a serious error', maybe the last word is not correct.I have tried replacing the rewriter with another one but get the same message.Sometimes if I leave the disk in the drive and start up it works ok.Would a clean reinstall cure the problem?Any advice would be appreciated.JF

Answer:CD/DVD Drive Problem

It's possible that you may have a dodgy memory module.This might help with a fuller explanation: click here

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hi all ,i bought a new "samsumg"  DVD RAM , but when i enter an empty CD or empty DVD to burn , it gives me the following messageit reads CDs and DVDs normally though  :-?can anybody help me with that ?

Answer:DVD RAM drive problem

why nobody answers to my problem .... plz heeeeelp me  

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Several days ago, I found my DVD-RW not working at all. Windows Vista recognized it
correctly( Device manager in Control panel indicated that it works well. )

But, my drive failed read any CD or DVDs. Vista pop up 'Insert a disc', and ejected tray.

I visited at local A/S center, and checked DVD-RW. Surprisingly, DVD-RW worked well with
equipments of center.

SATA / Power Cable is in good condition. ( I checked. )
Registry is Ok. ( No filter problem. )

Now I can't figure out what the hell is this problem!

Plz help me.

Answer:Very odd problem about Dvd-RW Drive. Plz help me...

check this

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Question: D Drive problem


this is amit garg. my system have some problem. my problem is {copy.exe message show} open the D drive. i cant open d drive direct. he is show find copy.exe error. pls send any throbleshooting.


Answer:D Drive problem

Download HJTInstall.exe to your Desktop.

* Doubleclick HJTInstall.exe to install it.
* By default it will install to C:\Program Files\Trend Micro\HijackThis .
* Click on Install.
* It will create a HijackThis icon on the desktop.
* Once installed, it will launch Hijackthis.
* Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
* Copy/Paste the log to your next reply please.

Don't use the Analyse This button, its findings are dangerous if misinterpreted.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

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When I try to format a floppy I get the following message "There is no disk in the drive or the drive door is open. Insert a disk in the drive and make sure the drive door is closed and then click retry" There is a disk in the drive, and I've tried it on numerous disks, same message. I can do an erase (quick) format but not the full jobby, it is also writing any data to the floppy ok and I can load any data from a floppy. This has only happened since I fitted a CD-RW. My OS is 98SE. Any ideas?

Answer:A:Drive has a problem

Or possible knocked the Floppy drive inside?.Go in Device manager, Remove/delete the Floppy Drive then restart Win XX this will/should reload the driver.Does the Floppy Drive light stay green all the time ?.If it carries on playing a wobbler, I would replace your drive if all above fails.Posible that you may have crushed or damaged all your floppies ?, are they in fair condition and fairly new ?.

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Whenever I attempt to access the e drive, it says there has been a disk or file system error. It does not appear in My Computer either. I fear it may be a physical problem, as the CD slot sometimes does not open properly. I also had a problem a month or so back where the screen would go white before loading and the message "The device in the modular bay cannot be identified." It went away after a few days or so.

Any help would be hugely appreciated.

Answer:Problem with E:/ Drive

If it's a desktop you may want to try opening up the case (unplug everything first, ground yourself to the metal of the case to avoid damaging things) and check the cables of the drive and make sure everything is connected properly. It could be a faulty cable or the drive could be failing.


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Question: CD Drive problem

When i insert a cd in my cd drive the computer does not recognise that there is a cd inserted,however if it is a music cd the cd plays through media player.

Answer:CD Drive problem

start>my computer>right click on your cd drive>select properties>select autoplay tab and try altering content type and what action you want

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For my birthday my wife bought me a Sony DRU-720A. I have a bunch of mpeg video that I'd like to put on a DVD and free-up some drive space. I've converted the files, using Alive Video Converter, to a DVD format. I can't bun them to the DVD-R disc.

When I look at the disc info it always says that there's no free space on it. I have even taken another disc out of the wrapper and I get the same results.

What am I doing wrong?

Answer:DVD RW Drive Problem

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When i put a music cd into the D drive(Pioneers DVD Rewriter) and then go to My Computer and double click on the D drive icon,which shows as a music cd, it wil no play the cd.I get this following message:
This File Does Not Have A Program Associated With It For Performing This Action.Create An Association In The Folder Options Control Panel.

I must point out that the cd will play automatically when inserted into the drive as Windows Media Player kicks in,but i`m sure it also used to play when you double clicked on the drive itself.

Any help rectifying this appreciated.

Answer:CD problem with D Drive

as there are no replys yet.


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Question: cd drive problem

unable to access dvd drive or cd drive warning comes up e/ drive inacessable incorrect function.any one offer any heflp before i reformat as a last option. using xp pro, tried system restore a couple of time but no help there.

Answer:cd drive problem

Have you tried un-installing drives from the device manager,then let winxp reinstall on reboot?

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Question: C drive problem

When I open My Computer .. click on C:, it doesn't open in the same window .. but open in another window ..

If I click on folders .. it opens in the same window..

Answer:C drive problem

This older thread may help

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For some reason my DVD ROM Drive does not show up in My Computer. When I insert a disk it does not load. But when I insert an XP disk and reboot the PC, the PC does say press any key to load disk during the boot process. So the drive works fine but doesn’t work in Windows. How come? What can I do? Thanks.

Answer:DVD ROM Drive Problem

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I'm working on a PC that was totally jacked up: the video drivers were shot, the audio drivers were corrupt, WMP11 was corrupt.... anyway: I got all those things fixed but the DVDRW drive won't read anything. If I put in a burned CD, WinXP picks it up as a blank and asks if I want to burn w/ Nero, WMP, etc... If I put in any 'factory' CD or DVD (including DVD movies) Windows doesn't recognize ANY disc and thinks the drive is empty. I though maybe the DVDRW was malfunctioning so I hooked up a USB CDRW drive externally and it does the exact same thing.... Maybe this thread should be under software 'cuz now that I'm explaining things, it seems more like software than hardware.... SO- Any ideas? Help? Suggestions? ANYBODY?
Muchas Gracias in advance... thanx!


BTW- the drive problems existed even before the other driver problems were corrected, so I don't think the things are really related.

Answer:CD/DVD Drive Problem

One of microsofts updates caused a problem like that, and they issued a fix for it,Try here------

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I currently have a Lite-On dvd+rw drive in my computer. Today I put a blank dvd into the drive, and nothing happened, I then tried a film and the same happened again, I repeated this process a few times with the same result. My computer has since decided that the dvd drive is now just a cd drive (I know this because in My Computer it has now been renamed as a cd drive and shows as a cd drive in properties), I am completely baffled by this and am finding it very frustrating so any help/information on why this might of happened and what I can do to fix it would be great.Cheers.

Answer:DVD drive problem...

Go here and download click here

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Question: C Drive Problem

i've had this problem with my computer for ages & it wont go away, I have this big red X over my C drive; could someone please, please, please help me i would be truly greatful

Answer:C Drive Problem;#entry811062would you run this scan and post a log please

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Question: dvd drive problem

Ive had this computer for about a year, and have had no problems with the dvd drive. just recently did it just seem to crash on me.

whenever i try to play a dvd, it just wont play the dvd.(however, it will play music cds)
i put the disc into the dvd drive, and it starts to spin, as if it is about to start up. after it gets to the noise level where the dvd would start, it just goes completely quiet, and starts the spinning over again. once again it stops, then starts over. the third time it starts the humming, it sounds as if the dvd will finally start, but nothing happens
i try to start up the dvd (in case autorun isnt working), and it tells me to insert a dvd into the drive
i have restarted my computer many times, but the problem still is there.

any idea on what this could be?

Answer:dvd drive problem

i tried playing a music cd in the dvd drive, and that works

for some reason, it seems like it just cant read the dvd files

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Hi.  I had a product number 2373-JXU Thinkpad T42. I have a CD/DVD drive which is not being recognized by WinXP.  I went to the Lenovo website ( to download a new driver (thinking that I have a corrupted driver not recognizing the hardware).  The only driver available is called cdtpgdos.exe (an old Win 3.1 driver).  When I download it to my desktop, it requires that I install the files to a floppy drive (a.  Fortunately, I have a floppy drive, so I was able to expand the install files to the a: drive.  One of the expanded files (UINSTALL) is the install program.  When executed, it asks for the source directory (a, but the install process gives an error "Error:  Drive A has damaged installation SOURCE files.  Try again using another copy of installation SOURCE file".   Can anyone help me try to find the correct driver file or happen to have a correct .exe file available for posting?  Any help you can give would be appreciated.

Answer:CD-RW/DVD Drive problem on T42

did you install any itune software recently. 

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Question: DVD drive problem

I tryed google, but couldnt really find anything.

My NEC DVD drive was OEM, so the drive came by itself. It wont let me play DVDs because I need to have a DVD debugger. Would I be able to DL something like this off the internet or would I have to order it from a company that supplies them?

Answer:DVD drive problem

if you mean a software dvd player try this

or search "freeware dvd player" in google

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I am having a problem with my CD and Dvd drives. They won't recogonize the cd/dvds. Here is the scoop:
With the cd drive I am getting ani/o device error.
In windows xp trouble shooting it says to check for bad cable, I have done this and it is ok.
XP says the drives are working fine. I have uninsalled and and then re-installed. The drives are up to date.
I have tried to do a system restore (backing up to about 2 weeks) in both normal and safe mode but it won't let me.

Everything else is working fine
Thanks for any help you can provide.

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Hello,I'm new here so please bear with me...Thanks!!! My problem is--- whenever I put a disk in the CD-ROM drive, a window opens that says: Please insert a disk into drive m  This is what I have:HP Pavilion 9870Windows ME60 G HD384 mb RamCD-Rom - Misumi CR-48x5teDVD-ROM-Samsung SD-612When I insert any cd (I have tried numerous ones) into the CD Rom drive, the light blinks green for a few seconds and then does a flashing orange light.I have checked and triple check all the cables hooked to each drive and they seem to be secure.Any ideas?  You help is appreciated.Thanks in advance,Anida

Answer:CD-ROM Drive problem

When has this problem started?Make certain the CD-ROM drive is enabled in the device manager. Is there an exclamanation point or a question mark? If so, what is the error  code?To access the device manager in Windows XP:1. Right click on My Computer2. Select Properties3. Go to the Hardware tab4. Select Device manager under the Device manager section

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Question: DVD drive problem

My desktop has always been frail. Latest glitch - need to install new software: system has decided not to work properly, specifically CD/DVD writer. Green light on the drive flashes, and the program begins to install, and then hangs. I know this software is ok, because I installed it on another system. (Two licences for Abilty 5...not a pirate!) Is there some way that I can copy data from the DVD to a USB stick and install from there?
Also, my front USB ports no longer work, although the one at the back of the desktop does. I should say that I dual boot Win7 and XP, and both have the same problem. Help, please?

Answer:DVD drive problem

It should work ok. I would try copying the contents of dvd to the usb stick and then browse to the Abilty 5 setup.exe to start the install.
You can do the copying to usb stick on your other pc as you have a DVD drive problem on your frail :) pc
Hold down the shift key when you insert the Abilty 5 DVD that will stop it autorunning and then you can just browse to it in Windows Explorer and select all the files and copy to usb stick.

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Hi, I've just been given a dane-elec 4gb usb pen drive when i plug it into my computer it recognises it, but when i click on it, it says insert disc into drive, now my laptop is running vista I've gone into disc management to reformat it but it doesn't let me, I've looked in device manager and it say device working properly. Any ideas???? anyone. Thanks in advance. ok just noticed the pen drive is in a file format called master boot record???

Answer:Usb drive problem, help

Warning: The tools in 2. and 3. (below) will format (ie remove all data from) your flash drive, but as a last resort it is worth it.

Check for a tiny switch on the flash drive, some have this
Confirm it is not in the Write protect position

HP USB Disk Storage Format Utility

This will format most USB flash drives
It can be known to recover Flash drives that are un-responsive too.

If that doesn't work try this one:

Hard Disk Low Level Format Tool (USB Flash drive "format" that is )

The following entails editing the Registry
warning: If you are not comfortable in doing this, or inexperienced with the registry, then don't do it ! Incorrectly modifying the registry can have drastic effects on your system.

Start->Run-> Regedit
Expand: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StorageDevicePolicies
(Note: if this key doesn't exist, then disregard this option, and close Regedit)
Double click on the string ?WriteProtect? and change the ?Value Data? box to ?0?
Close Regedit, and Restart
Please reply if any of these options helped you

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Question: DVD Drive Problem

Can someone Help me with this issue?  My DVD Driver/Drive keeps disappearing from my system.  The Drive does not show up when you click on my Computer.  And when I go to Device Drivers it Says that Windows could not load the driver.  Now I can Re-install Everything from my Recovery Disks but this is a Big Pain in the Rear to keep doing this.  3 Times in 1 week.Thank You Windows Vista Basic Home3000 N100Thank You

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Question: DVD drive problem

Windows 7 OS - I have two DVD RW drives. These drives were working properly,
but suddenly both these DVD drives do not work. Now I am not able to read a
CD or DVD disk and not able to write also. Whenever a disk. either blank CD or DVD
or a disk with data is inserted in any of these two drives, they do not recognise them.
I get only "Insert a disk into drive" message. I checked up the connections and they
are alright. How to solve this problem?

Answer:DVD drive problem

Try uninstalling them both (not physically) in Device Manager by right-clicking each one in turn and choosing "Uninstall".
Now reboot to allow Windows to re-detect them and it will install fresh drivers for them.

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I have a dell computer with a cd rom drive. The drive is having trouble playing discs. I often have to take the discs out and wipe them off 2 or 3 times before they will run, even brand new ones. Anyone know what I could do to make it play correctly the first time?


Answer:cd rom drive problem

how is you cable running to your cd drive?
as silly as it sounds , it can make a difference

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