Computer Support Forum

Nokia PC suite installation error

Question: Nokia PC suite installation error

I cannot install nokia pc suite on windows 7, because when I try to install it in compability mode I get error The application failed to initialize properly (oxc0000005)click OK to terminate the application. Please read my message and do not reply me that "windows 7 is still beta and run it in compability mode and bla bla bla" I just want to know how to successfully install it and Remember compability mode does not work for meSorry for my bad English

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Preferred Solution: Nokia PC suite installation error

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Nokia PC suite installation error

Windows 7 is a such there are many devices/Programs that are yet to be compatible with it...this is normal.It's not meant to be a regular everyday OS and shouldn't be expected to.Did you setup a dual-boot with your other OS ? ?

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Trying to install Nokia PC Suite. Getting Hkey error. No sign of it in the registry. No previously installed versions. Even tried turning windows firewall off. Error reads HKEY_LOCAL_MACHINES\software\classes\msxml2.DOMDocumet.4.0\CLSID asks me to verify i have access to the key. Any ideasusing xp..

Answer:Registry error installing Nokia PC Suite

uninstall it use ccleaner and reinstall it had the same problem with da mrs pc ,and then it installed ok after i got up dated version of nokia ,cause i had a copy on disc first time,hope it helps!

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I have a SL400 & X61Both running XP SP3Both running Nokia PC suite.On the X61 my Nokia E51 connects to the Internet without a problem on Bluetooth and USB connection.On the SL400 it gives me "Unable to Connect to the network" on the Bluetooth connection and the USB connection. ALL network settings I have checked appear to be the same.Norton 360 on both machines.Both Machines are in the same location.  Reinstalled Nokia PC suite on the SL400 - Same result.Unplug from the SL and immediately plug into the X61 and it connects.Plug back into the SL & I get the Same error. Please HELP - Anyone? WVA.

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Hi there,

i would like to use GPS Navigation with my Nokia 6600 via Bluetooth GPS (Model Royaltek GPS x-Mini).
Prior usage i've to install the software on the MMC-Card of the mobile Phone via Nokia PC Suite (for Nokia 6600).

For BT i'm using the Toshiba SD Card 2 within Portege.

With the Toshiba Bluetooth Manager (3.20.01) i can discover and establish a serial connection via BT without problems.

When starting the Nokia PC Suite (that automatically "see's" the new BT Port ...) the connection failes.

Any idea ? Thanks ...

Answer:Portege R100 + BT SD Card 2 + Nokia 6600 with Nokia PC Suite ? NO CONNECT !


Unfortunately I can not give you a proper answer. The fact is that the Bluetooth works properly and notebook can communicate with the unit. Why the connection fails after starting Nokia PC suite is not easy to say.

In my opinion you should try to contact Nokia support. They have more experience with own software products and it is probably tested by Nokia. If you have a solution please let us know.

Good luck!

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Hi everyone, I've got T61 and Nokia 6230i. I'm not able to establish connection between T61 and Nokia 6230i via Nokia Pc Suite. When I try to connect those two devices via Nokia Ps Suite. I've got error message that connection can't be established. BT is in both devices enabled.-> IBM T61 - XP PROF ENG SP3 BIOS NEWEST VERSION-> NOKIA 6230i - OS VER. 3.89   The funniest thing is this that I can connect T61 and Nokia 6230i without Nokia Pc Suite. What could be wrong? Why I'm not able to connect via Nokia Pc Suite? How can I solve this problem? This is not a simlar problem as in post; ! ! !  Message Edited by cubus1981 on 12-07-2008 12:04 PMMessage Edited by cubus1981 on 12-07-2008 12:05 PMMessage Edited by cubus1981 on 12-07-2008 12:14 PMMessage Edited by cubus1981 on 12-07-2008 12:15 PM

Tak rób, jakby? mia? wiecznie ?y?, a ?yj tak, jakby? mia? jutro umrze?

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Hellow, Guys !
I'm trying to flash my Nokia phone Using Nokia Suite, but every time I face a problem that cause restart my System.
I face this problem both on Windows 8 64-bit and Windows 8.1 64-bit.
I"ve all updated drivers and also update my Windows.
But, I cannot solve the problem
Please, check my files and provide me useful support and I"m waiting for Your response.

Answer:BSOD while Flashing Nokia Phone Using Nokia Suite

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs. Make sure that you let the app run for at least 15 minutes (or until the app itself says that it's done).

The first step here is to check in Device Manager for the xHCI controller. If you find that it has errors, right click on it and select "Uninstall". If presented with a check box to delete the driver software, please check it. Then click on the "OK" box to remove it.
Reboot and see if the xHCI device still has problems. If not, wait to see if the system BSOD's. Finally, let us know what happens.

Update the drivers for your HSPADataCard USB Modem/Serial Device to the latest, Win8.1 compatible version. Your HSPADataCardusbnmea.sys driver dates from 2011 and is likely not compatible w/Win8.1

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The drivers that are struckout don't have updates available (AFAIK).

If al... Read more

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Dear Gurus, First, I apologize if there is a mobile phone forum elsewhere
I seem to have got into a chicken and egg situation.

Using Nokia PC suite for file transfer from PC to Nokia 7520 supernova, my problem is the bluetooth works but the USB cable CA-126, doesn't!

Nokia PC suite can communicate with my nokia 7510 supernova using bluetooth which is painfully slow.

Nokia PC suite doesn't seem to find the mobile when I use the CA-126 cable for a USB connection.

Suspecting something wrong with USB I checked the XP USB hardware and got a list of 4;
generic USB CF reader USB device
generic USB MS reader USB device
generic USB SD reader USB device
generic USB SM reader USB device

According to XP the above are all working correctly.

I did note that when PC suite was installing it mentioned USB2. Using freshdevices, it lists
as part of the installed drivers
system32\drivers\usbport.sys description usb 1.1 and 2.0 driver

I tried to run 'driver whiz'. it sticks when it is listing and comes to generic sm usb reader.

Which leaves me where I started.

My only consolation, printer, scanner, mouse, webcam, all with usb connections work perfectly.

Help if possible to get me cable connected 7520 to PC

Bye and thanks


Answer:Nokia PC suite can't find Nokia 7510 USB cable

How old is your machine?

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The downloading and installation works perfectly but then it immediately says that it's not recognizing my Nokia Lumia Phone! They say elsewhere that there is a special app for the Lumia but this app is limited to music, pictures, videos, podcasts and
ringtones. So contacts, the most important for a Phone, is not even included. There are surely other makes where this is possible and where you can easily see and manage all contacts. On which cellphones this Nokia Suite is really working then?

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Recently installed Windows 7 build 7600.
After installing i updated the system using windows update by connecting to the internet via my nokia n70 usb modem by installing the latest nokia pc suite,
during the update it was working fine, but after i restarted the system and again tried to connect to net via same, the nokia one touch access kept on showing opening port and then nothing is happening.
I went to the network adapter setting and clicked on nokia n70 usb modem(OTA)
It shows error 711 that remote access connection manager(RACM) failed to start in time.
Then checked my services there i found that the dependencies of RACM ie secure socket tunneling protocol is not running. I tried to start the service but was showing that sstp starts when it is used by some specific program or else then it automatically turns off.
I am unable to solve this problem please help me.

Answer:Can't connect to net via Nokia One touch/nokia pc suite

Going to be 10hours and no one has replied

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Why will Nokia Suite running under Windows 10, not connect to the internet using my old C5 phone. It used to work under Windows 7. Now I get the message "FAILED TO ESTABLISH A NETWORK CONNECTION ".
Please help. Need to be able to connect in remote areas.

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I purchased a brand new Sony Viao AW31JZ/B with Windows Vista Home Premium 64bit.
I have been trying to instal Adobe CS3 on it for the past 20 hours, with no avail. In my first attempt, I failed to install the CS3 Suite. I had a blue screen error, after which I uninstalled the application, and then attempted reinstall again.
This time however, in the CS3 Suite, I deselected the Acrobat and the Adobe Cue Server options, keeping Photoshop, Illustrator and Indes. selected.
I succeeded. I even installed Flash 8, and all of it worked fine.
My Sony system had an Adobe PDF 9.1.0 pre-installed in it.
I "assumed" that it was not allowing me to instal Acrobat 8.0. Professional, which is part of the CS3 Suite, because Acrobat 9.1.0 was already installed.
So, I removed it. Then I downloaded the trial version of Acrobat 9.0 from the Adobe website and tried to install it.
I tried hopelessly for the next 5-6 hrs. Each time I got a Blue Screen (BSOD) error.
I called up Adobe and they recommended that I use the Windows Utility Cleanup, followed by the Adobe CS3 and CS4 registry cleaners.
I downloaded both, installed both and successfully ran both.
However, I am still unable to install it.
The problem has WORSENED now, because now, it does not allow me to install ANY ADOBE SOFTWARE. I do not get a Blue Screen, but when I run the Adobe CS3 Suite Installer (selecting the original options of Photoshop/ Illus/ Indesign) it only installs "Shared Components" and says that the re... Read more

Answer:Installation error (BSOD) of Adobe CS3 Suite on Vista Home Premium 64bit.


Could you go into c:\windows\minidump, zip the dump file (*.dmp) and upload it to us to take a kook at. If you cant find it in minidump search for *.dmp

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Hello friends

what is diffrence between Nokia PC suite and Nokia OVI suite????

Answer:Nokia PC suite and Ovi suite

Ovi Suire is a more refined version of what PC Suite started out with.

More things are integrated into Ovi Suite than there was with PC Suite (Maps, Software updater etc previously launched as separate applications.

When getting map data using the Maps function you will be using your home internet connection UNLESS you've selected Connect to Web on Ovi Suite which will then use your phones internet connection.

Hope this helps answer your question.

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Question: nokia pc suite

I am trying to download the nokia PC suite v7.1 from this here#But either the site has a problem as it is very slow or it is my computer although everything else I do is fine and the computer is running normally.Could someone check to see if they get the same problem

Answer:nokia pc suite

51 seconds for nokia e50 32.8mb.

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Question: Nokia Pc Suite 5.8

i recently installed nokia pc suite 5.8 i know this isn't the latest version but the new version just doesn't seem to work for me. When i've finished installing cable drivers and the program itself the phone isn't recognised by the pc. Usually the first time you connect the phone to the pc you automatically get new hardware found and it starts installing the relevant drivers for the phone to be recognised by the pc.
Unfortunately this didn't happen for me . I tried restarting the pc many times but without success. So then i had the brainstorm of installing the drivers manually for my phone. I did this and the phone is now recognised by the pc ( it says data enhancement connected on the phone ) but when i try to use the program its says no phone connected.
Any help for me on this one guys?? i've been trying to fix this problem all day along with other stuff.

Answer:Nokia Pc Suite 5.8


Went to and download the latest web release on nokia pc suite. UNinstalled the previous versions of nokia pc suite and other affilated programs. Installed the new web release version and followed the instructions. BINGO works like a charm now.

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Question: nokia n95 suite

hi guys...dont know if u can help but i have a nokia n95 phone and whenever i try to add tracks to it...the software i am usind disappears as soon as i drag the track into it...i have uninstalled reinstalled etc but its still occuring...ta

Answer:nokia n95 suite

What OS - what Software - What music and from where?

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Question: Nokia Pc Suite

I installed Nokia PC Suit about 6 months ago & all worked OK with blue tooth sending new info to my lap top from the nokia phone. About 2 months ago I suddenly had an error message on start up, so it did not work. I have tried to uninstall from control panel I get error message 1316 & will not remove the installation. If I try to repair it I get the message "the feature you are trying to uses on a network resource that is unavailable" I don't understand as I have not knowingly changed any settings. If I try to install I get the error message windows installer error 1706 & installer cannot continue.This was really useful when working, so I hope that some wizard out there can help.Edit: Moved topic from XP to the more appropriate forum. ~ Animal

Answer:Nokia Pc Suite

What exactly was the error message?Have you looked in the Device Manager to see if there are any errors showing up?Start> right click on My Computer> Manage> Device Manager.You also may want to look into the Event Viewer to see what errors are showing up at the times that this is happening. All errors have a date and time listed.Start> right click on My Computer> Manage> Event Viewer. Be sure that you choose System.The error will appear in the far left column and will appear as a red dot with a white X inside. Each of the columns has a title at the top of them, the column that you want is the Event column. When you see an error follow it to the right across the page to the event column, there will be a set of numbers in there, this is the error code. If you right click on the error code a drop menu will appear, click on Properties, another page will open which will contain a description of the error.Please post the error codes and descriptions back in this topic.

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I have Win 7 Home Edition 64 bit and Nokia PC Suite 3.8.54 installed, I never had any issues before but when I open PC Suite and when I try to sync the mobile the phone comes up with pass-code required as it has done many times before, but now I do not see it on my laptop?
The mobile I have is old but very reliable, its a Nokia 6234, connected via Bluetooth, I never had any issues with it before? I have un & re-installed PC suite, it opens and shows mobile.
Any ideas how to get the pass-code window to show up on the laptop so I can enter it in the mobile?

TIA :-)

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Every time I run some of the components of Nokia PC Suite my PC crashes. I've trie to get some info from Nokia's web site without any success. Does anyone know of a solution.
I have Windows ME.

Answer:Nokia PC Suite Ver.4

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I have Win 7 Home Edition 64 bit and Nokia PC Suite 3.8.54 installed, I never had any issues before but when I open PC Suite and when I try to sync the mobile the phone comes up with pass-code required as it has done many times before, but now I do not see it on my laptop?
The mobile I have is old but very reliable, its a Nokia 6234, connected via Bluetooth, I never had any issues with it before? I have un & re-installed PC suite, it opens and shows mobile.
Any ideas how to get the pass-code window to show up on the laptop so I can enter it in the mobile?

TIA :-)

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Question: nokia PC suite

Hope some one has had this problem and may be able to help me resolve this issue.

my Nokia pc icon when clicked on just gives me the DLL is not a valid windows image.....any answers please


Answer:nokia PC suite

Try reinstalling the program, after removing it with: Revo Uninstaller.

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I keep geting a error code 1904.Module C:\program files\ Common files\ PC Suite\ Datalayer \ Dl2dasms.Dll Failed to registerHresult - 2147024770 when downloading.How do i Fix this Problem.

Answer:Nokia PC Suite Problem

Don't know if this will help but it says it can help with troubleshooting click here

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I wish to install the latest Nokia PC Suite 4.88 software, but I have a problem uninstalling th eprevious Nokia PC suite 4. The auto uninstaller appaers to be damaged and I'm at a loss as to where to start looking for all the components to uninstall manually.I need a little guidance with this, never having run a manual uninstall or tinkered in the registry which I assume this operation will require?

Answer:Nokia PC Suite Uninstall

Are you trying to uninstall from Control panel>Add/Remove programs or the supplied uninstaller? Try both.If this doesn`t work you will have to install the original one again and then uninstall it before loading v4.88.

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Hey, I installed w7 professional x64 recently but Nokia PC suite won't read my phone (3600 slide), it was installed normally but whenever i try to connect the phone the program won't read any connections although the windows can read it and works well as a data storage,
I use a USB cable to connect the phone.

any ideas?

Answer:Problem with Nokia PC Suite

PC Suite has some compatibility issues with Win7. Use Nokia Ovi Suite instead. Download it here.


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I use Win XP pro and ever since I made up the computer I have had a problem with it failing to shut down, it reboots every time, I have learnt to live with this as the problem cannot be resolved. However I recently installed the latest Nokia PC Suite and that particular problem dissappeared, (strange) but in its place it brought a new one in that it takes ages for the computer to shut down. I have since uninstalled it and now it shuts down at its usual pace but reboots as before.Any ideas, incidentally the Nokia cable driver is still installed, should I remove this as well?

Answer:Nokia PC suite problem

If I were you, I would unistall PC suite, and the cable driver, then download the nokia cleaning toolclick here then download latest version of pc suite and hereThis comes with cable driver etc included in the software.Hope this helps. It worked for me and my N80...otherwise could be a software conflict with something else on you PC.

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Hi all

I am trying to uninstall the above program but it gets to stage:

Unregistering COM applications and components

Where it freezes at 1% and then the pc will not respond to anything and I have to turn it off by the power button. I tried to uninstall it in Safe Mode but you can't.

Any suggestions?

Answer:Cannot uninstall Nokia PC Suite 6.1

How familiar are you with mucking around in the registry?

You can go through the registry and delete all the references to the program and then delete the program folder.

If you have a registry cleaner/fixer you may want to try running it then try to remove the program first.

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Hi I have a nokia N95 phone so i wanted to install nokia PC suite but it gave me an error saying that i require administrative privilidges so i right clicked the setup file and click on Troubleshoot Compatibility, and then ran the .exe file as an administrator and selected windows vista as the working OS with this program, still it gives the permissions error.
tried disabling UAC, did not work. please help...

Answer:Nokia PC suite not working

I'm having the same problems here.
I also have a Nokia N95(8GB).
If I figure this out, I will let you know

Also, may I add, that Nokia PC suite has different versions, depends on where you mistake, I almost installed the suite meant for Europe, not Canada.

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I'm a new user of s10, and very happy with this laptop. after A long time waiting, finally I got it by last Friday. So happy with the model and perform. But when after i install nokia pc suite last night a problem came , when i try to connect it, pair both of the device. the s10 bluetooth software take the process of pairing, the pairing process completed without problem, but after the paring there show a dialouge box tell "cannot authenticate the phone" so the phone can't connect with the pc suite. can anybody help me to fix this problem??? i already try to uninstall the s10 bluetooth software, and change it with the new blue soleil program, but the blue soleil cannot find the bluetooth hardware. same with the broadcom bluetooth software, that tell me cannot find bluetooh hardware. so what i must done to make the the phone connected, don't make me disappointed with this s10 because of this small technical problem. thanks for your help and attentionbest regardsblackpepper


Go to Solution.

Answer:s10 Bluetooth with nokia pc suite

At least you got bluetooth with yours.   Here in the USA, they advertised they had bluetooth, and not one has been shipped with bluetooth.  The USA site even says bluetooth is available on select models, but no models have it.  VERY FRUSTRATING. Hope you get your issue figured out, though.

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Where can i Download Nokia Data Suite 1.2 For my Nokia 5110 as it seems like that you cannot get it any more Does some one have a Copy of this please

Answer:Where can i get Nokia Data Suite 1.2

Try here:

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Hey,My Nokia PC suite has been running fine since installed on the pc, it worked on all users names. But couple of days ago it jus stopped working, so i did a clean re-installation, but this time it only works on my user name and no one elses. The error i get on the other user names, " PC suite did not find any connection type...."I don't get that error on my username, can any one help.

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Hiya,I've searched other postings on this & no advice given seems to be applicable.I have a new Nokia 2720 to which I want to transfer pics & tones from my old 3120. I kmow I have the correct cables - CA-42 for the 3120 & micro USB for the 2720, as well as the necessary drivers. I have also downloaded & installed the correct version of PC Suite (7.1) which is supposed to be compatible with both phones. However, the software doesn't see either phone. The only clue I may have is in the form of a hint on the connection wizard that tells the user to ensure the phone is unlocked. Now according to Nokia support, this refers to the keypad & apart from uninstalling & re-installing PC Suite, Nokia support has been woeful. The connection trouble shooter advises to check the phone settings, but neither the software or phone manual tells you how to do this! I suspect that the "unlocked" referred to actually means that the phone has to be unlocked, not just the keypad.So before I run up my phone bill by talking directly with Nokia support, can anyone give me any idea of where to go from here.Cheers

Answer:Nokia PC Suite can't "see" my phone

I think that you will find that you need the Nokia OVI suite rather than the Nokia PC Suite. You probably got a disc with the PC suite on but it has been replaced for many phone hereThe other thing to try is temporarily turn off your firewall. What is your OS?

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I went and bought a vista compatible USB bluetooth (bluesoleil), I also have a Nokia Mobile phone, and I needed to get a pic from my phone to my PC.

So I reinstalled Nokia PC Suite, updated it to the latest version. Plugged in my USB bluetooth, the drivers for the bluetooth were found.

But I kept getting error messages, please see attached zipped file of screen dumps and jpg's.

I managed to successfully copy the file from my mobile to my PC, but these error messages have me stumped.

Any ideas?

Answer:Bluetooth & Nokia PC Suite

Welcome to the forum.
Looking at your file you sent, it appears that you have errors in the drivers, hazard signs also the picture , driver not found.
Maybe check again for updated drivers.
Does the USB have a letter or number allocated in Computers?

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hi just wondering if anyone can help me
im having trouble installing nokia pc suite 6.6 the setup program starts up
and installs alll the files but then at the last moment when it tries to
register product information it stops and uninstalls all the files it just installed
any help would be good

Answer:help installing nokia pc suite 6.6


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I want to remove the above program from XP, if I go via remove programs it tries to install it rather than remove it?

If I go via the program itself it does the same.

Any suggestions appreciate


Answer:Can't remove Nokia PC Suite

if I go via remove programs it tries to install it rather than remove it?

Allow it to continue. At some point it will probably begin uninstalling.
Sometimes the initial messages can be misleading.

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I'm having problems with the Nokia Data Suite program connecting with my 8310 over an IR link.
All has been going well I recently reloaded my system and everything was still working after that until a couple of days ago.
Now when I try to run PC-Sync, (Syncs with Outlook) the program gets this far

and then stops, after a few moments I recieve this error
Any suggestions on how I can fix this? sometimes the bar moves when Syncronizing the calendar, sometimes it doesn't, on very rare occations it completes it without any errors.

Also, when my phone is connected to my computer (again via IR), some of the programs will not open. The splash screen appears but thats as far as the program goes - however if I move my phone out of the IR Recievers range the program then continues to open. This is not a major problem but could anybody tell me why it would do this?

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click here

Answer:Nokia PC Suite Final


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so ive been on virtualdr crying about this and the good people sent me this way...

so i downloaded nokia pc suit 5.1...then i got a new phone which came with 5.8 which needed me to delete 5.1 before i could install 5.8

so i used the uninstall thing. still couldnt install newer version because old version still i used add remove programmes and it was still in there, tried to uninstall, blue bar only goes half way then it stops
so i delete the files from the folder in programmes files. still cant install newer version

so THEN when i turn on my comp it tries to reinstall nokia suite 5.1 - pisses me off a little bit, do a search for all files associated with nokia and delete - but still cant install newer version, 5.1 tries to install on loading...virtual dr peeps tell me to use a regedit programme so i see nokia and remove it, it stops trying to install on loading computer but NOW whenever i enter a web address in explorer and push enter it tries to download it and when i open a programme it tries to download!

all the while i cant install the newer version! i even tried re-installing the old version but i cant install anything nokia until i remove whats already there, and i cant remove whats already there!

any suggestions appreciated! THX!

Answer:Nokia pc suite is being a jerk!

Okay... I know someone who used to have some bad problems with this piece of software. I'll see what I can dig up.

The Virtual Dr's were right. I would download RegCleaner. When you run it, you should see a great list of programs you've got installed. Find the Nokia PC suite, check it, then click "remove selected". IIRC, that should remove any registry entries related to the program.

Once you've done that, go Start -> Run -> type msconfig. Make sure there is nothing in the Startup tab to do with nokia (that should have been removed by regclean anyway). Close it and Restart

Go to C:/program files/ and delete any nokia folder you come across.

Then go to
C:/Program Files/InstallShield Installation Information/
(its hidden, make sure you've turned on Hidden Files/folders. ) Select all the folders and delete them.

Now, open up Regcleaner again. Go Tools, Registry Clean, Do them All. Select anything to do with Nokia you see, and remove them.

Now, try installing the newer version of the PC Suite.

Hopefully, that should have removed all traces of the suite so shouldn't bug you in IE, but if not we can always look at a HJT log and remove it that way. But lets see what happens first.

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I have three times used the usb connection to backup the contents of my nokia 6682 telephone to the nokia pc software.

All goes well, only each time I connect the cable between pc and phone, windows pop up noting the new hardware and I have to go thru the install process all over again before the program considers the two "connected".

Shouldn't the pc acknowledge the usb connection automatically on subsequent hook ups?

I mean, I shouldn't have to continually go thru those install screens, eh? They eventually load everything and when I click FINISH I'm connected and can backup my memory, etc, but this method is a pain.

Any thoughts?



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Question: Nokia Data Suite

This is installed on Win 2000. It puts an icon in system tray for Nokia Connection Manager (NCM) which I do not want. On Win98 I could run msconfig and stop NCM from running at start-up. On Win 2000 there is no msconfig. Admin tools/Computer Management/Startup Programs shows it as Nokia Tray Application. It is also in Running Tasks. It doesn't appear in Services & Applications/Services so I can find no way of stopping it loading on Startup.Any suggestions?

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I have a problem with transferring music fron cd to phone . When I click transfer music icon I recieve a error report like this : Audio Manager 5.0 has encountered a problem and needs to close. We are sorry for the inconvenience.Does anyone have any ideas what I should do ?

Answer:Nokia PC Suite 6.6 problem

try ripping the cd to media player, than transfer the files from my music

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Hi, Just installed nokia pc suite to allow my 6230 to communicate with my pc via a DKU-2 usb cable. Insofar as the phone software is concerned everything works fine however it seems to have interfered with my broadband modem settings as I can no longer log on to my server. I just get error message 721 PPP disconnected. I have a Wanadoo speed touch modem. It seems the only way I can log back on is to reinsatll my modem software. If I then decide to use the nokia program again I'm back to square one PPP disconnected. If I use the nokia software whilst I'm online it still clobbers my connection and the browser in unable to find any sites. Anyone have any ideas why the nokia pc suite is interfering with the broadband connection and how can I overcome this problem without having to reinstall my modem drivers each time after using the phone software. The only thing I can think of is that it is possible to use the phone as a modem so when I activate the nokia program perhaps the computer perceives this as the default modem and alters the settings?I'm using Windows 2000 Pro with SP4.

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Question: Nokia Data Suite

I have Nokia Data Suite 4.8 istalled on my Laptop. On start up the I/R is activated by default. As I run on batteries a lot, I try to run the unit as leanly as possible. I have to de activate I/R (Nokia Connection Manager) each time. My preference would be for this not to activate on start up. Loading the software was a pain as I got so many conflicts between it and XP Home. Uninstalling would be an option I would prefer not to take.....any suggestions?Thanks,John (Ireland)

Answer:Nokia Data Suite

I have this but installed a while back.Can you check to see if something is starting up with your Laptop??Start Menu, Run..., Type msconfig and hit enter.then check the startup tab for anything Nokia related. Uncheck it and reboot.

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Hi im having trouble deleting a nokia pc suite program that i dont use, i have gone to add/remove programs, but the application doesnt show up, any ideas thanks in advance

Answer:cant delete nokia pc suite application

install it again.then uninstall it.

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i bought a new notebook a couple of weeks ago .. (HP Pavilion dv6-3177ee) running windows 7 home premium 64bit.
it comes with bluetooth version 3.
i installed ovi suite and pc suite .. but when i try to connect my phone via bluetooth , it gives me the next massege :
"Bluetooth is turned off or unavailable on your computer . Turn on Bluetooth or or refer to help ..."
I checked the bluetooth .. and its ON .. I tryed to send a file via blutooth to my phone and it's sent.

when I go in PC Suite to : Settings => manage connections => i find bluetooth unmarked .. when I try to mark it it gives the next massage:
"Cannot use the connection type.Check that all the needd hardware,software and drivers are available. (Code: OpenMedia)"

the blutooth device name is :
Ralink/Motorola BC4 Bluetooth 3.0 + HS Adapter
and I have the latest driver for it which is dated 11-2010 !!!! (version 3)
this is what I've tried :
I tried removing the ralink/motorola driver and make windows find a proper driver itself .. windows did find a driver but it didn't work ( it can't find other devices and other devices can't find the notebook )
can anyone help please...

Answer:Bluetooth 3.0 issue with Nokia PC Suite

I have similar problem of non-connectivity thru BT on my HP Probook. The laptop came with built-in Bluetooth. It connects to my Nokia E-72 thru the Windows BT Manager. But when i try to connect thru PC Suite, it does not. The PC Suite works fine with E-72 when i connect thru USB cable. Same was the story with Ovi Suite.

Connectivity of PC Suite was a convenience on Windows XP (my older laptop).

If anyone's got a solution, please let me know.


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I have a nokia 6260 mobile, I'm unable to get it to connect to nokia suite using blue-tooth, it's the latest nokia suite downloaded from their site. The nokia 6260 is ok making a connection to the my PC and I'm able to transfer files that way. However whatever I try I can't get it to connect to the Nokia Suite, not can I connect using infrared. can anyone help me please????


Answer:Nokia Suite & Blue-tooth

[email protected] said:

I have a nokia 6260 mobile, I'm unable to get it to connect to nokia suite using blue-tooth, it's the latest nokia suite downloaded from their site. The nokia 6260 is ok making a connection to the my PC and I'm able to transfer files that way. However whatever I try I can't get it to connect to the Nokia Suite, not can I connect using infrared. can anyone help me please????

chrisClick to expand...

I have the same problem (as do a few people I know). Apparently Oxygen Phone manager is better, or you could just get a memory card reader and use that.

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My T61 has bluetooth properly installed, but Nokia PC Suite can't found this bluetooth device. I re-installed Pc Suite and bt drivers, and I also tried with windows bt-drivers. PC-suite gives an error message: "can't find connection type" (translation). And now it gives this same message when I try to connect my phone with USB-cable. I found some solutions for other thinkpads, but they didn't help. Does anyone have this problem with T61?


Go to Solution.

Answer:T61 and Nokia Pc Suite, bluetooth not found

hello Juhak, please take a look here, this maybe a work around for you. Also check which com port the Nokia suite needs to a establish a connection.Then go into bluetooth setting and tell you serial connection to use this com port.  

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I wanna Revert Nokia Lumia 920 from wp8.1 to 8.0 because Lumia 920 already have low battery life and after I update it to wp8.1 DP it decrease even more. I use to get 5 to 6 hour on full use now I get Hardly 2 hours and Background task of every app is off only messaging app are running in background. so how can I revert my phone from Wp 8.1 developers preview to 8.0? Cant live with 2 hour battery life. thanks except Battery problem I think Wp 8.1 DP is great its just amazing but I need battery.

Answer:I Have Windows 8.1 RT how i download Nokia Suite

Hey guest welcome to wpcentral forums :)
You can not download Nokia suite / recovery tool oar any other software except apps downloaded from windows store on RT tablets. You need a desktop PC/laptop machine to downgrade your lumia 920 to windows phone 8.0

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I use a dual boot xp and 7..both work ok ..i installled 7 few days ago..the problem is whenever i try to connect to the internet using nokia pc suite while using 7 its not possible...but to my suprise when i tried it in xp i got connected..! I even checked for errors in access point,firewall and av..and also added the pc suite as an exception in firewall..but still i am not able to connect to the net while using 7...i have installed xp on c drive and 7 on e drive..i am planning to remove xp and keep only please help me out..and tell me how to connect to the net in 7 using my phone...or what may be the cause for the disconnection..please... !

Answer:Not able to connect to internet via nokia pc suite...?

Have you got the latest version of PC Suite on W7? If not, try updating it.

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I had Nokia PC Suite installed and no longer need it.
I used the Add/Remove Programs for the components but two strange things are left behind.

Firstly, although it appears to be no longer installed two Nokia entries remain in the Add/Remove Programs list but have no longer got a 'remove' option.

Secondly, a 'Nokia PC Suite' folder remains on C drive and I cannot delete it or open it even in Safe Mode.

How do I get rid of these?

Answer:Cannot delete folder (Nokia PC Suite)

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I'm trying to install this application but part way through it tries to uninstall a previous version and fails leaving me with options ABORT, RETRY, IGNORE. Abort and Ignore allow the install to complete but the application fails. Telle me there is no connection type so the wizard will closeI had already used the NOKIA PC suite cleaner to remove the old product following other problems.Is the only way to sit and endlessly delete all instances of Nokia from the registry?

Answer:Nokia PC Suite Install Probs

Hi, run RegScrub and then try the Nokia install here

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Can anyone help....I am trying to connect my new Nokia 7610 phone to my pc (windows xp).
Have followed all instructions on the installation disk. I am using a DKU-2 USB cable which came with the phone.
All seems to go well with loading the cable driver and the pc suite except that I get a box up saying "there was a problem installing hardware and it may not work properly" well indeed it does not work at all. When I try to use I am told that a phone is not connected.
I have verifyed cable driver installation by checking Contol panel-system- hardware and device manager...... It shows that the nokia 7610 USB parent phone and Nokia 7610 USB OBEX are present. However it does not show Nokia 7610 USB modem AT.
Have uninstalled and reinstalled both cable drive and pc suite to no avail. Have also tried installing the pc suite via the web.
Any ideas?
I know the cable is ok as I have tried it at the orange shop. I know the phone is ok as I have tried someone elses computer who has pc suite and it worked ok.
Please help ....but please note i am only a beginner so you will need to give simple instructions. Thanks

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I can't get my Nokia mobile connected via the integrated Bluetooth in the SL300 (WIDCOMM) and the Nokia PC Suite. Did anyone succeed? Emilio.


Go to Solution.

Answer:Bluetooth and Nokia PC Suite not working

I have Lenovo T400 and I've got the same problem. Nokia PC suite just say: "This type of connection is impossible" Anyone?

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I am Trying to connect my New Nokia 230 dual sim via Pc Suite , but when i connect with cable it says connected in no-compatible mode
please help me resolve

Answer:Why isn't my Nokia 230 dual sim connecting to PC Suite?

make sure you are using latest version of pc suite and your usb cable is also working

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Outlook Today

Hi ,
my phone is a new 6630.

The sync don't find the data to transhper to phone from MS outlook
message is "waiting for sycML to send data "....
"failed to open Outlook"

We have got it PC suite to sync with outlook express ...but not outlook! some thing has to be changed in outlook?

I found the personal folders in outlook and pcsuit links all look fine...there all there when one opens pc suits ;propertys/outlook/browse.

have tryed rebooting phone /pc ect differnt outlook settings luck

Nokia say its a MS issue (thanks lads!)

errr...Outlook as defalt...etc no luck

Please help


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Why Microsoft Lumia Doesn't have PC Suite Like Nokia ? Which is very useful. PC Suite was very great in features like
Accept, Reject and Text Reply for Calls from PC.
Send Received SMS from PC
But in Lumia PC features are missing even its associated with the hotmail account. some common and major classic features are missing like.
APPs are not installed on hotmail account its on the Device only
SMS are not sync
eMail forwarding attachment is not working.

Answer:Why does my Microsoft Lumia have PC Suite Like Nokia, which is very useful?

What is next? Complaining that you can't see incoming calls and messages on your TV screen while watching "The walking dead"?
I am glad that those cumbersome days of Nokia PC Suite are over! No longer do I have to look for my USB cable. No longer do I have to install proprietary software on a single PC in order to sync my phone, update contacts and so on.
Your Hotmail account is not a platform, so, installing apps on a Hotmail account doesn't even make sense!
Accepting, rejecting and text replying to calls from a PC may be handy for some people, however, why not laying your phone down in front of you while working on your PC? That works great, trust me! Doing it all the time! And, if the latest leaks can be trusted, texting from PC is coming ... !
I do not completely understand your "SMS are not sync" but, honestly, mine are! If you have the same Microsoft account on multiple phones and you enabled SMS Backup, you'll have the same message history on all Windows phones.
I don't know what your problems are with forwarding attachments but I do not have a problem with that either! Care to elaborate?
Just have a look how far the Windows platform has come! You no longer need to hook up your phone to a single computer in order to maintain your contacts. You no longer need to pair your phone to keep your calendar up to date. No longer do you have to worry about that your email is not in sync; they are the same on desktop laptop and phone - literally! No longer do you have to hook up ... Read more

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I had both Nokia PC Suite and OVI suite running. When they were seeming erratic , I thought of upgrading.
I am not able to upgrade or uninstall/repair the existing version. It gets stuck with a registry key saying the access is denied. I tried to get it cleared from regedit , but it is some other key the next time. Wonder if there were hundreds! Is there some way which would solve it. Other softwares are installing properly , hence I presume no problem with Windows installer...

Answer:Unable to install Nokia PC Suite.

In case of Registry keys which are intransigent (Unknown , no permission etc) , a way can be found by
changing the permission of the key. If there are many such keys , changing the permission of the parent key solves the problem. I could install Nokia related softwares without any issues thereon. The link is here
I have also reproduced verbatim the page.

'How to fix 'Error 1402. Could not open key: UNKNOWN...' Step-by-Step Instructions for Windows Vista/Seven/Win2K8-Server Users
Microsoft Windows users will find the following short tutorial useful for solving the 'How to fix 'Error 1402. Could not open key: UNKNOWN...' problem which is becoming prevalent in online forum postings. Please use this information at your own discretion. A Quick Overview When installing or un-installing Microsoft Windows component technologies on Windows Vista/Seven/Win2K8-Server (or newer) you may encounter a message box similar to "Error 1402. Could not open key: UNKNOWN\Components\C9AE13788D0B61F80AF18C3B9B1A1EE8\...",

This long number is not an "address" as many believe but rather a registry parent container key name (as a GUID) and its child name (as a GUID). The last "\" character separates the two parent/child GUIDs.
This is not related to Okino software, but rather to components which are usually provided by Microsoft Corp. The following tutorial will outli... Read more

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The release notes for Vista SP1 state that Nokia PC Suite must be Uninstalled before the SP1 installation is attempted!

Microsoft Corporation

A significant number of people with Nokia phones will have installed PC suite - this could cause a lot of problems when people start getting the Windows Update

Who reads the release notes when they receive a Windows Update after all?

Answer:Nokia PC Suite installed? Read this before you install SP1!

wow, thanks for the notification

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Any polite suggestions to upgrade nokia data suite 3.0 to use with 5110i phone as mobile modem for xp based PC?
Apparently only works with window 98?

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I have had a problem for some time now that when I want to syncronize my calendar in Outlook to my Nokia E72 I get an error message in Nokia PC Suite that simply states "Failed to open Outlook" I have spoken at length to Nokia in South Africa and in the end they said that I must uninstall MS Outlook and reinstall it again. How do I do this and how do I keep my calender and contacts from loosing data / entries ?

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I have always synchronised my Nokia 7210 with MS Outlook,contacts and calendar using Nokia PC Suite 5.1 by infra red port. Since upgrading to Office 2003, when I try to do this, a box always comes up saying "failed to open Outlook" Operating system in XP Home.Any suggestions?

Answer:Problem with Nokia PC Suite and Offoce 2003

from Nokia that their software is not compatible with Office 2003 and they have no plans to re write it!

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I tried several combinations, but I can't get the Nokia PC Suite work properly with my R500 Thinkpad. Anyone familiar with this issue ? Any help, tips and/or hints appreciated. I installed the latest BT drivers from lenovo website and tried Nokia PC Suite 6.8.6, and 7.1.18.All failed. It seems that Bluetooth is working, becuase without Nokia software installed I can make a connection between the R500 and my Bluetooth phone.


Go to Solution.

Answer:Known issues R500 + Bluetooth + Nokia PC Suite

All works fine with my R500 + BT+ Nokia and my N82 from the beginning. Does it work properly with the USB-Cable?Message Edited by jochen2d on 10-12-2008 11:56 PM

R500 - 2732-&AGT500 - 2055-2LGIdeaPad S10 - 4333-A12

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The release notes for Vista SP1 state that Nokia PC Suite must be Uninstalled before the SP1 installation is attempted!

Microsoft Corporation

A significant number of people with Nokia phones will have installed PC suite - this could cause a lot of problems when people start getting the Windows Update

Who reads the release notes when they receive a Windows Update after all?

Answer:Nokia PC Suite installed? Read this before you install SP1!

wow, thanks for the notification

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I had, after a trojan and Win XP repair PC suite wouldn't connect (Bluetooth OR cabe).Solution:Download Nokia_PC_Suite_Cleaner_7_1_1.exe from here: the cleaner and then install the PC suite again. The latest version is here: luck!

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I've got a problem concerning the connectivity between my laptop and my Nokia 6110 mobile phone:
My laptop is a Toshiba Satellite 1730CDT and does NOT have a built-in serial port. But I want to connect my mobile phone to the laptop, which is possible via the Nokia Data Suite 3.0 (NDS) - and only via the Nokia included DAU-serial cable! So I bought a USB-to-9pin-Serial converter from Xircom to plug the Nokia Data Suite 3.0 DAU cable into it. This converter device works wonderful and my Windows ME on my laptop recognizes the COM port properly. It even can emulate a DOS-COM port! Great hardware!!
But... during the installation routine of the Data Suite, NDS detects my mobile phone (Nokia 6110) properly, but the driver installation fails and NDS always tells me that the physical connection failed! The USB-to-serial converter works fine with my system and I've tried every COM-port with the NDS, but it won't accept the connection. Why is that so, and is there another solution for me to use NDS with my laptop?!
Thanks for any help!

Answer:Nokia Data Suite and Xircom converter BIG trouble!

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Does anyone know of any support or troubleshooting resources on the web for the Fone Data Suite Software, using it with a Nokia Mobile on a Orange network.

Answer:Support for Fone Data Suite software for Nokia

why dont you try here i use the data suite and have had a few problems with it but have managed to overcome them. i will gladly do my best to help you out as im sure many others will.

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Iam old user of nokia suite program for mobile phone connection, was using this software to connect to the internet, when tring to connect to the internet through the mobile device as modem, the Nokia Suite progame make new Numberd connection driver
(dapters) until i have reached to about Nokia driver #54 adapters!
Tring to delete all that drivers, i uninstalled nokia suite, then installed it again but the drivers still up numbers,, when i open (Network Connections) i just find 1 Nokia Connection adapter..
So how i delete this fake hidden drivers,
I mean when a new connection was made, the firewall ask to which ty off connection (Home Work Public) like Nokia Connection #50 want to connect,, How i Deltet this hidden fifty connection inside
the system??
Note: iam unable to connect again through the phone, but still nokia suite in my computer!

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i want to transfer contacts from my lumia 625 to a pc. what programme do i need

Answer:How do I download pc suite for the Nokia 625. How do I transfer contacts from the Lumia 625 to pc?

If u have a windows 8.1 pc with same MSFT ID then the contacts are synched in the people app

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hi guys i love playing with my pc..i found nokia pc suite not coonected with nokia n958gb via bluetooth..I unsitall thinkpad enhanced software, then install nokia pc suite and connected via bluetooth..Then i installed again enhanced bluetooth software...guess works perfectly....wat da amzing..very fast data tanfer than normal bluetooth data tranfer speed... Hope it will work all lenovo sl500. feed back welcome  


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I Have a SL500 with XP preload on it. All drivers are up to date via System Update and WIndows Update, my issue is this... Everytime I attempt to pair my laptop to my phone(N73), Nokia PC suite detects the phone as an available device, but when I click 'Next' to attempt to Pair it, a bubble appears in the bottom right of screen near the time, advising I have to type in the security code to allow the phone to connect. Even if I type in '123', the same as PC Suite is asking for, after a short while, PC Suite will advise that it was unable to authenticate the phone. I presume something in Windows is telling Bluetooth to be the 'primary connection software' rather than allowing PC Suite to do what it needs to do..?? The reason I ask in this forum, is because I have a T60 with the preload software on it and it works without issue. Am wondering if a setting somewhere on the Preload for this SL500 is different by default??  Any ideas.. Please help.

Answer:Default setting on Windows for Bluetooth blocking Nokia PC Suite

Hello, the problem is already discussed here but no solution, yet

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I have 2 Pentium II, 266mhz, 128 meg RAM computers hooked up on a peer-to-peer network using Windows 98. I recently installed WordPerfect Suite 8 to the network using the network installation and to each computer using the workstation installation. This installation is taking up a total of approximately 500 mb of hard drive space. Everything seems to be working fine, but I started wondering if I could have used less disk space by doing stand alone installations on each computer.

A "typical" installation on each computer would have used a total of 302 mb of hard drive space. This information has prompted me to wonder what the benefits are of the network installation? The only program I see a need for sharing on a network level is CorelCentral, the calendar and scheduling part of the suite, but I'm not sure that the network features would be unavailable with stand alone installations on the networked computers. Anyone know?

Otherwise, the computers can share data files saved to the network. If anyone can tell me the benefits of a network installation over stand alone installations to my 2 computer peer-to-peer network, I would appreciate it. Thanks.

Answer:WordPerfect Suite 8 installation

Normally, Network installations place the bulk of the information (applications, shared office applets, clipart, etc) on a network server, then places the rest (document folders, requires system files, etc) onto the local drive. While this is great for the typical client/server environment, it causes some problems in peer to peer. Main reason is that the computer places both the client side and server side files on the same computer at times.

Creating a network install on a P2P network is possible, but usually impractical for most programs.

But I could be totally wrong - I am just talking from my own personal experience.

I hope this helps.


"Oh, I see. You resort to brute force when you can't get something by arguing for it..." Xellos

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I was browsing with Firefox 18.0.1 and installing onOne perfect photo suite when my display kinda color scrambled & BSOD occurred. Bluescreenview pointed me towards BDIS 2012 as the driver possible for the crash. Pasting and attaching reports:
Dump File : 012113-39249-01.dmp
Crash Time : 1/21/2013 7:28:59 PM
Bug Check Code : 0x00000001
Parameter 1 : 0x9c7bf740
Parameter 2 : 0x00000000
Parameter 3 : 0x0000ffff
Parameter 4 : 0x00000000
Caused By Driver : bdselfpr.sys
Caused By Address : bdselfpr.sys+7740
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntkrnlpa.exe+42be3
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012113-39249-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 235,184

Process File : WerFault.exe
Event Name : Shut down unexpectedly
Event Time : 1/21/2013 7:29:27 PM
User Name : xxxx
Exception Code :
Exception Offset :
Fault Module Name :
Fault Module Version:
Process Path : C:\Windows\System32\WerFault.exe
Report File Size : 3,328
Report File Path : C:\Users\xxxx\AppData\Local\Micro... Read more

Answer:BSOD during installation of Onone suite


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Hi There everyone: I am trying to re install my wp suite 8 from the disk and I can't get past the opening page. I click on install the suite and nothing happens. This happened when I first installed it about 2 years ago and it just worked by fluke luck after about 4 days of working on it. Anyone have any ideas?

Answer:wordperfect suite 8 installation trouble!!!

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I am trying to install the software for my Brother MFC-240C onto a relatively new Vista OS computer. I downloaded the software from the brother site and proceeded to install and it has frozen about 9/10ths of the way though. It says it is "Writing Registry information....." and yet it has now been at that point for 2 hours. Clearly something is wrong. Help

Answer:Brother MFL-Pro Suite installation freezes

Owners Manual.It is in .pdf format so you may want to DLoad and install Foxit Reader (FREE)

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i want to update my nokia lumia 520 to 8.1 through PC ? is there any software for this if there please tell me dear

Answer:How can I update my Nokia Lumia 520 update 8.1 through pc suite attaching data cable ?

Originally Posted by Windows Central Question i want to update my nokia lumia 520 to 8.1 through PC ? is there any software for this if there please tell me dear PC Suite does not work with Windows Phone. Updates are only Over The Air... OTA.
You can update your phone via PC, however, it wipes your phone completely clean.FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA
I'd recommend backing up prior to using this and only do this if you're not worried about possible information loss.

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Relevance 49.2%

I am using Windows XP Professional and tried to install Calendar Creator 9 Business Suite. Partway through the installation (from the Install CD) the message came up to insert the Art CD. When I did that the computer froze and would do nothing else. I ended up rebooting the machine. I went to the Control Panel, Remove PRograms, and followed the steps to remove Calendar Creator (even though it had never fully installed). I cannot get the program to uninstall. If I try to use the Install CD it tells me the program has already been installed, but if I try to run the program from the icon on my desktop it can't find the files. Help!

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When update my cox security suite, it fails on the anti-virus. They fixed this once before and now it is back because I had to recover my computer from the beginning. I believe there is something wrong with windows installer service. I have windows xp 2005 Media Ctr Edition SP2 version 5.1. I also have windows installer 3.1.4000.4039 Does anyone know if I should install windows installer version 3.1.4000.2435? Let me know thanks

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I've had the MS Office SP3 downloaded by Microsoft Update for some time.
Tried to install the package and it failed. Can't seem to know why?

Please be advised that the MS Office 2007 installed on my PC is genuine (Student version).
I've had no problems installing the service pack on my laptop. (Software can be shared by
three computers).

Looking for advice to troubleshoot this problem.
Thank you.

Answer:2007 MS Office Suite SP3 Installation Failure

some people have been saying they had to completely uninstall Office 2007 then reinstall, then immediately install SP3 for it to work.

you should first try and google the error message or code that you get when it fails

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Relevance 48.79%

I followed the general "windows-xp cleaning procedure" to clean my machine, since then I was not able to access either Mcafee web page or update their software (provided by comcast). I thought I will try to uninstall and do a clean reinstall, now the message I am getting is "You need to restart the computer before you can install any Mcafee software", I tried this couple of times still getting the same message. Can someone point me in the right direction, greatly appreciate your help

Answer:Problem with Mcafee installation part of Comcast suite

That is a good indication that malware is at play.

You should work the READ & RUN ME FIRST. Malware Removal Guide

Then post the logs in the Malware Removal forum.

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Relevance 48.79%

Having a problem installing Works Suite 2004 on a CD Rom set of disks of 5 all in total. The 1st CD will not install for love nor money on XP Home.I get error 1305 & tried the Microsoft suggestion of a clean boot install.Disk set is new also and there are no other conflicts with other office products.Microsoft won't assist and deny its anything to do with SP2 in XP.I have heard from a retailer who sells the software there is a problem but no cure.Really, how come Microsoft arn't mentioning this.So does anyone know of any installation problems with Works Suite 2004 CD Rom set PLEASE.The CD's are not marked and I have also tried 2 other XP machines of friends and a ME. ME gave slightly different error but disk one seems to be a problemm.

Answer:Works Suite 2004 Installation problem/Nightmare

Take it back to where you got it from and get a replacement, there is obviously something wrong with the disk(s)....TT

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Relevance 48.38%

I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ?

Answer:How do I clear error codes 800704CF from Nokia Lumia 530 and 80072F30 from Nokia Lumia 530

Originally Posted by Windows Central Question I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ? If you're trying using data carrier, check your APN Internet settings, ask your carrier for correct ones.
Elsewhere, use Wifi and do a soft reset

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Relevance 47.97%

Hi! I am Using Nokia 5130 mobile. I want to install Game and sofware in it. so Kindly tell me prcedure. Thanks....Mehul [email protected] mobiles, Karajwant, Kawant (

Answer:Software installation in Nokia 5130

Read your owners manual, if you don't have it go to the Nokia website and dowload it.The software will need to be compatible with your phone, you can't just install anything you like on it.

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Relevance 47.56%

I have a windows 7 32 bit.last night i was trying to install the Nokia software recovery tool on my laptop after it have downloaded the essentials file and began installing an error pop up saying vbscript can not be accessed please help me

Answer:Nokia software recovery tool installation

try to install this Fix It by Microsoft. and then reboot and install the software recovery again!

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Hi I`m kinda hoping that there might be some kind hearted soul out there who maybe able to fathom out an issue that I`m having with my P.C?. I`m the architypical English luddite type of guy! And I know next to nothing about all of this I.T. associated hardware!! But to my credit I am honestly trying quite hard to learn about it all? I have a COMPAQ Presario10C-O SR1619UK 32bit Desktop P.C. upon which is running the Windows 2002 XPsp3 Home edition o.s. . I had at one time a fair amount of Nokia. P.C./Cellphone related software installed on my p.c. but due to picking up some virus or malware infection, which was playing havoc with it!! I uninstalled it all with the intention of updating it all later? As I was advised and instructed by a friend who I consider to be an I.T. expert? I presumed that I`d done it all properly? However I am now getting the message? Cannot remove Older Version of Nokia P.C. Connectivity Cable Driver from your system. Missing installion Source.. And if I try to load up any Nokia`ware` the message reads? Installation could not continue contact your technical support team {I do not have one!!]. I`ve also had the Messages, Error 1904 C:\program files\nseries PC Suite\pcssuppoz\setup failed to support. & (Code:InitIMediaControll2) & fileNMWcdcls.dll Internal error 2869 setuperror Nokia_Connectivity_Cable_Driver.msi & ccdcmb.sys cannot be found & Cannot install connAPI.DLL not present. reinstallion of the ... Read more

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I need help on how to fix my Nokia Lumia 920.,I have updated it to 8.1 Dev Preview. It was working fine about a month then the screen intermittently stopped responding. I tried to restore it to factory settings when it would work fine but to no avail, the issue was still persistent. I decided to use the Nokia Software Recovery tool to go back to Lumia Black thinking that it was because of the OS (8.1 Dev Preview) not being compatible yet but to no avail, became worse. My device does not totally respond. It's on the Get Started screen and won't respond (the screen). PLEASE HELP!!!

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I have tried all means to reinstall windows 8.1 RT with no avail. the recovery option tells me that i have missing files and the recovery installation media will provide that. There arent any downloads that i can use online. Microsoft wont give the support for Nokia. They would do it only for their surface tablet. a=Any suggestions. Need help please

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Both Settings And The App Store Are No Where To Be Found Not Even Under The App List. I've Tried Soft Resetting My Phone But It Doesn't Help And I Can't Do A Hard Reset Due To Not Being Able To Access Settings.

Answer:Nokia Lumia 635 Windows 10 Installation Removed Settings And Store App Completly

you might have to downgrade back to 8.1 using the windows device recovery tool and then upgrade back to your version of w10

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I am currently chatting with a friend who has the following error when trying to open the database within Microsoft Works Suite 2004.Works DB.exe - Application Error [0xc0000018] I have read somewhere that this could be down to recent critical updates from Microsoft...Is this true??Can anyone help?Angry ;)

Answer:Microsoft Works Suite Error


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Recently i've been getting this error message after having it crash while updating, i would reboot my pc and get this error.:cry
but i could still re update the virus definitions.

Answer:avg internet security suite 8 error

Well, free AVG is not what is used to be. People are switching to Avira Antivir or Avast. Many forum malware experts recommend this switch, actually.

But you could try to reinstall AVG.

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HP Pavilion p6210f tower; Win7 Home Premium x64 - CyberLink's DVD Suite Deluxe came preinstalled on this PC. The owner (Spanish speaking so there was a big communication problem) brought me the PC for numerous issues, including virus removal. Well, everything in the PC runs great now, but one of the original problems was this error with CyberLink. The language gap resulted in me installing different burning software (which works fine), 'cuz I thought he was asking for burning software, but he was trying to describe a problem with his burning software. The guy is a total noob, and learning a different burning program may be too much for him (even something as easy to use as BurnAware), especially since I don't speak Spanish to explain it. He's under the impression that his music is "stuck in Cyberlink" which we all know to be untrue.

ANYWAY - to keep a long story short (or is it too late for that? :-o ), the error that comes up is attached below. CyberLink opens, but when you try to do anything like burn a data CD or audio CD or anything, the error below comes up. I tried this fix over at the HP Forums, and that didn't work..... any ideas? Or should I learn Spanish?

Answer:CyberLink DVD Suite Deluxe - error

Look in C:\Program Files\CyberLink\Power2Go\Language
I have 9 different dlls there.
I suspect the person needs C:\Program Files\CyberLink\Power2Go\Language\Esp
which on my OEM installed copy is 1166 kb
I can upload it and you can place it in the proper place.
Just send a PM so I can give you the link. I don't want to put a link to my paid storage in a forum open to the world.

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Everything was working just fine, until I wanted to burn my slide show. It worked for a while, then it showed an error occurred. So, I saved the error report thing and this is what it was.
Cause: 128 (nmc_processing_exception)
Source: CMpegVideoEncoder : : Initialized
Description: can not create temp buffer.
Can I go around this?
How do I go about fixing it.
This program it the one that come with my dvd writer. I am running widows xp.
Thanks guys and gals

Answer:nero oem suite 3 error code 128

The problem states that it was unable to create the temporary buffer space needed.

This can occur if the hard drive is too full or your tempotrary files need cleaning out.

Remember to reboot the PC before retrying after any clean-out.

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I installed microsoft suite 2000 on my new pc which is running xp. The installation went fine; however, I do not have the codes to make word, etc. work. I tried to uninstall suite 2000; however, I get errors every time and it will not uninstall all the way. It is currently in add/delete programs section but it will just not uninstall all the way. What I am attempting to do is add suite 2002 to my xp. When I try and install the suite 2002, it says "installing suite 2000" and then it messes up and I get some more errors stating its unable to install it. I found the program that uninstalls suite 2000; however, it does not work with the xp operating system. Is there any way I can manually remove suite 2000 and all of its contents so I can install suite 2002? I hope someone can help me with this. Thank you very much. (Email removed by Moderator.)

Answer:Removing suite 2000 and installing suite 2002

Hi, Airbag. I removed your email address 'cause you'll likely end up getting spam. There is software out there that searches the web for email-like strings... If you want to put your email on the web, you might try something like me-at-isp-com, so it's not recognized as an email string.


This is a task and a half. Start by going into Windows Explorer and deleting all Office stuff; probably C:\program files\microsoft office.

Then you need to delete it from the registry. Hit Start-Run and type regedit and hit enter.

Delete the 9.0 folder:


If you have any other numbers, like 8.0 or 10.0, delete them too.

Close ALL programs. Hit Start-Run and type %temp% and hit enter. Delete all the files in there. If you have Windows 2000, there may be some folders you cannot delete, and that's okay. If it says there's hidden files, delete them too.

Try the install of XP.

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Been awhile since I've been here so I hope this is where this post goes.
Recently I had to uninstall a program, and now when I try to re-install it I get the following error: "Installation ended prematurely because of an error"
I have installed other program without a hitch since I first tried to install the problem program.
It gives me no error code just the message above.
I've searched the internet (I hate the term searched the web) and have found numerous "fixes" yet none have worked.
I know the info above is sparse, so if anyone thinks they can help please let me know what I can add for your help.

Answer:Installation fails: Installation ended prematurely because of an error

Some things you could try - in no particular order:
Clear your Temp folder. Type %TEMP% in Run box to open it. Dlete all its contents. Run Disk Cleanup Tool too. Then try to install it.
Else try to install it in Clean Boot state.
Check if your Windows Installer service is up and running. Open services.msc and ensure that the Windows Installer service is set to Manual. Start it manually if it is not started. If it refuse to start, this post may help you.
Else visit this link. Download SafeMSI and enable the Windows Installer Service in Safe Mode. Then try to install it. Hope something helps!

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