Computer Support Forum

Outlook "Unknown Error 0x8007007E"

Question: Outlook "Unknown Error 0x8007007E"

I recently replaced the hard disk on my Dell PC using the disk copy utility which came with the hard disk. Everything seemed OK until I tried to run Microsoft Office 2003 applications. The main problem is Outlook which gives me the error "Unknown Error 0x8007007E" when trying to receive email. I can send mail with no problems. Other Office apps (Word, Excel) launch but give me a "Preparing to install" window when loading. I was unable to run the Office repair utility or even uninstall/reinstall the package. Also, IE didn't work initially, but magically started to work OK.

I thought it was some Microsoft spyware that was unhappy about the new hardware, and ran the upgrade for XP to reregister. No help. I found and ran the scanpst.exe utility which found/fixed errors in my pst file, but did not fix the problem. I checked for, and found, inetcomm.dll in the System32 folder. I downloaded and ran the Windows "install cleanup" utility and removed/re-installed Office 2003 to no avail.

Recently did a XP pro install (instead of a plain upgrade), which didn't help. I downloaded a registry cleaner to see if that would help. Maybe now, I should reinstall office, though several attempts to "repair office" did nothing. I tend to thing this is more of a system/Office level problem, vice Outlook, because of the errors in Word/Excel.

Any new suggestions would be greatly appreciated.

Relevance 100%
Preferred Solution: Outlook "Unknown Error 0x8007007E"

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Outlook "Unknown Error 0x8007007E"

Problem solved.... not sure which XP or Office reload did it... or the registry or who knows...

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everyone in the building except one user can print multiple emails at the same time (select 2 emails and then hit the print icon). one user gets the following error. any advice? thanks.

Answer:outlook 2000 "unknown error"

Print one at a time works fine? Then do that.  

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Hello - I've repeatedly tried and failed to install Service Pack 1. I have run the update readiness tool, and have run chkdsk and sfc. I've tried installing through Windows Update, as well as downloading the standalone installer from Microsoft.

The former results in an "unknown error"; the latter results in a window saying that "the specified service does not exist as an installed service" almost immediately after trying. A similar message has come up occasionally in recent days when trying to install a couple of other programs.

I'm currently out of ideas and would appreciate any help. Thanks!

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I am infected with this crap and have used the following tools to try to get rid of it:
Windows Defender, Unible PowerSuite (SpeedUpMyPC, Registry Booster & Spyware Protector) and Norton's One Button Checkup and WinDoctor.

Not sure if it's related, but my DISPLAY is locked at 640 X 480.

Atempted the 5 Step Process before posting and Panda ActiveScan froze and crashed after scanning 59253 files, but not before identifying 28 spyware files.

Here's my extra.txt log from Deckard's:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
Percentage of Memory in Use: 36%
Physical Memory (total/avail): 1277.95 MiB / 810.39 MiB
Pagefile Memory (total/avail): 1516.89 MiB / 1165.44 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1930.88 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 37.21 GiB total, 18.7 GiB free.

\\.\PHYSICALDRIVE0 - ST340014A - 37.25 GiB - 1 partition
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 37.21 GiB - C:

-- Security Center -------------------------------------------------------------

AUOptions is scheduled... Read more

Answer:Netsky Worm-Popups-The Three Icons - "Error Cleaner" "Privacy Protector" "Spyware..."


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After i have removed some spyware/trojans I starting getting this error message when I try to access the eventlog:

event log "unable to complete the operation on" eg. system "the interface is unknown" windows xp.

Also I can add programs to Symantec internet security 2005 firewall, reinstalling don't fix it. Some programs also start to fail, "bad image" or you don't have admin premissions.

Reinstalling SP2 or using system restore for XP don't fix any thing.

I have scanned my computer with 4 antispyware programs, and 4 antivirus programs and check it with hijackthis so my machine should be clean.

Does any one have any Idears?

Answer:event log "unable to complete the operation on" "the interface is unknown" windo

maybe you removes something with hijackthis which your system needs

go to start, run and type "sfc /scannow"
then it will rpompt you for the XP CD, put it in and let it scan your computer for corrupted or missing files

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I cannot get the wired ethernet or wireless working at all on this laptop. Under the Device Manager, the Broadcom 440x 10/100 NIC and the Intel Pro/Wireless 2200BG are both under "Unknown Devices". There is no "Network Adapters" like there should be. While it looks like both drivers are installed correctly, Windows doesn't recognize them as network hardware. There is nothing under network connections. I tried uninstalling the drivers from the Device Manger and restarting and XP just reinstalls the drivers and puts them right back under "Unknown". I also tried a system restore to when they did work and they still don't work now.

Any ideas? Anyway I can get "Network Adapters" back in the Device Manager?

Answer:NICs are showing up under "Unknown" and not "Network Adapaters'" in device manager

If they show up as unknown..the drivers are not installed correctly. Remove them...get the proper drives for'll probably have to transfer those drivers over using something like a USB thumb drive. Follow the instructions on installing those drivers.

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Hello all,
I'm suffering froma troubling problem with a Windows 7 system.
This system has a boot HDD (C and data storage RAID5 array (D. The system locked up hard requiring a power down to get Windows operational gain.

The sytem is fine now, except the ~3 TB RAID5 array is not seen by W7. The W7 disk managment snap-in reports that the 2793.97 GB "drive" exists, but the status is "Unknown" and "not initialized". Needless to say, the drve was online and contained LOTS of data before the crash. Due to it's size, the drive was GPT.

I ran a synchronize on the RAID 5 array and that finished w/o error, so I assume the actuall array is fine.

Any recommendations for what utllity/diagnostic/etc. to try next?

Further info: The RAID 5 is a creation of the AMD SB750 "southbridge", which uses tech licensed by Promise Technology.

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I have two issues, which I think are related. In the Device Manager, it shows under USB Controllers "Unknown device". "Windows has stopped this device because it has reported problems. (Code 43)"

I tried updating the driver, but the driver was correct.

I tried disabling the device.

I uninstalled the device. Windows reinstalled it at next boot, but the problem reappeared.

There is no Imaging Devices in the Device Manager.

At the same time, my webcam failed to open. Message "Webcamera initialization failed."

I downloaded the correct webcam program from Toshiba, installed it, but same result.

This all started when I uninstalled and reinstalled Skype. I have tried uninstalling it again, but still no webcam.

The webcam is enabled in the BIOS.

I really do not want to reinstall Windows.

All help appreciated.

Toshiba Satellite P500 16J
Windows 7 Ultimate x86
All updates installed

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Enountered a BSOD that said something along the lines of "Unknown Hard Error" with the code in the title followed by the path: \systemroot\system32\ntdll.dll
It then said something about dumping physical memory to disk. I encountered this BSOD after I purposely powered down my machine and it had been turned off for a couple of hours.

All help is greatly appreciated.

p.s. I encountered an unhandled exception error when trying to run the SF diagnostic tool so I hope it completed sufficiently.


Answer:BSOD with error code "Stop: C0000221 Unknown Hard Error"

Your latest dump says ....

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80072be3d8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
Follow the steps stated in Stop 0x124 - what it means and what to try.

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sorry about my english before.

I through to the point. I dont know exactly why this can be happened in my windows. I got screen saying :

stop c0000fb6 unknown hard error
unknown hard error

nothing else and the system is stopped at the point. so i try to restart windows with power reset. Then restart with safe mode and system repair, but windows can't found the problem and this happened several times when i tried to restart windows.

i know that file ci.dll is corrupted from my system32 and needs to fix it. But, how can I fix it? i cant log on to my windows.

please help me..what must I do? All answer is appreciated

Answer:Getting Blue Screen error"unknown hard error" in win7

This isn't a commonly recognized BSOD error code (here's a table of all that I know: BSOD Index )

Can you get into Safe Mode? If so, first backup your stuff.
Since you can't do a repair install in Safe Mode, you'll have to wipe the system and reinstall Windows.

You may also want to try these free diagnostics:

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link). There are links to bootable antivirus disks on this page also.

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Three attempts were made to install Win-10 in a Win-7 system which resulted in automatic bounce back into Win-7.  I've updated all drivers in Zt-Systems Core-I7 machine.  Also perhaps relevant is that I can't update Win-7.  It just endlessly
searches but never finds updates to install.
Any help would be very much appreciated.

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Hey there,

Recently in the past week ive been randomly having the internet "stop working" after 30-40mins of being on it, and all websites coming up with Connection Refused, with Sky Tech Support saying its all working fine and there showing activity.

So I assumed it may have been something I recently downloaded, so I uninstalled them all and it still kept happening, so I then tried a system restore, only to be met with "System Restore failed - Unexpected Error". Tried restoring around 3 times now and the same thing everytime.

The internet seems to be working still and active, but websites either come up as "Connection Refused" or just don't load up at all with a blank white screen.

Im posting asking for help with both the system restore and internet problem hoping that I can kill two birds with one stone by restoring it to before it started doing all this.


Answer:"Unknown Error" Doing a system restore, and weird internet problem

So far the internet has gone off after: 39minutes, 1hours 57minutes and 11minutes. Did a Kaspersky virus check and nothing whatsoever.

So no idea what either the system restore, or internet going down problems are. Help!

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see attached screenshots (part 1 is the actual error code, part 2 is a log of the 10 updates in question failing repeatedly)

i've tried using the reset.cmd script linked at Error 0x80070005 in Windows Update when you try to install updates (and the blog linked at the bottom of that KB article) which nets thousands of registry edit failures, mostly "5: Access is denied". also tried downloading each of those updates to install them manually and every single one gives the dialog box "This update is not applicable to your computer", which is absolute baloney since all of them are marked as important updates in Windows Update (and yes, i did download the appropriate versions for my computer - Windows 7 64 bit)

COMODO Internet Security and Malwarebytes Anti-Malware didn't turn up anything of note (the latter turned up a few apparent non-threats under the "Potentially Unwanted Program" category, which i quarantined. can supply a log of this if needed.)

i'm installing the System Update Readiness Tool right now as i'm typing this, wasn't expecting it to take longer than 15 minutes. i'll be back to edit OP with logs of that and sfc /scannow when they're both done.

would appreciate a fix soon, as one of these uninstallable updates is a patch for the FREAK SSL exploit.

EDIT: SURT just finished and all it says is "Installation Complete". i feel stupid for asking this, but what do i do after this? (besides sfc /scannow, which i'm gonna do right ... Read more

Answer:10 recent Windows Updates giving "unknown error" 80070005

Please note that mediafire is a blocked source in this forum - for good reason.
I really do suggest that you find an alternative fileshare site, unless you want to infest your friends with what is generally considered adware, at best, and malware at worst.
I have managed to access the file (I think!) - but I will not be able to complete the download until tomorrow.

Here is the link I found (munged a little... ) hxxp://download1046.**************/ck21txe7vpsg/jjjazwmg1z3mtm7/

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Hello all, new member here. I have came across this forum many times in the past years when searching, and have found it to be very beneficial. So, I figured I would see if anyone here may know why this is happening.

First off, the information about the Laptop in question;
-Asus K60IJ
-Windows 7 Ultimate, 64-bit
-Intel Pentium @2.20 GHZ
-4GB DDR 2 Ram
-500GB Seagate Hard Drive

As a part of regular maintenance, I use Glary Utilities and CCleaner to keep the PC clean. In an effort to protect deleted data, I run the "drive wiper"/"wipe free space" function of these programs every so often. I have never had a problem with carrying out these actions until the other day. CCleaner acts like it does something, but having done this before, I know that it's not a few minute operation. Glary Utilities gives a more reasonable response when trying;

"Error: Cannot Wipe free space for UNC drive"

I don't know much about UNC or why my C:\ Drive would be categorized as this. I am on a home WiFi connection, however I haven't every had this connected as a network computer, and also have all of the network/sharing options disabled. I have not made any recent changes that I can recall which may have caused this.

Does anyone have any ideas as to why this may be happening, or better yet, how I can revert back to where I am able to use this feature of the programs?

All input and suggestions are welcome, I appreciate it very much!
Thank you

Answer:Unknown reasoning for "Error: Cannot Wipe free space for UNC drive"

Hi redhatman, welcome to 7F!

Sounds like something happened when CCleaner (CC) attempted to wipe the free space, Glary picked up on those changes, and it ended up being a UNC drive, and it (Glary) couldn't determine the original working directory to start itself.
Did CC show the "Cannot Wipe free space for UNC drive" error?
Had you made any changes to the file system between the time you last ran CC?

What to try:
Before every CC run the program asks you if you want to create a backup of the registry, if you were prudent enough to do that, try running that backup. https://Problems after you have run CCleaner |
If you made a restore point try it or the closest one to before the time/date of this wipe.
Start your machine by Last Known Good Configuration. See Step #4 and use your arrow keys to move to that option.
If all the above do not work you may have to try a Repair Install.
As a last resort try backup images or clones if you have them.

If any of these steps resolves your problem you should run a CHKDSK, and SFC /scannow.
By the way, thank you for filling out your System Specs; If you add the model number (K60IJ) of your laptop to your System Specs you won't have to list it or the rest of them in any of your subsequent posts.

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:08:38 PM, on 3/11/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\distnoted.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Win... Read more

Answer:"Your computer was infected by unknown trojan" System Error

Hi Dr_Omels

Thank you for your patience. I will be helping you deal with the issues raised in your log from this point onwards

Before we start jumping into things, here is a quick basic note which I mention to everyone. The fix which I have provided for you is for this computer only, it should not be used on any other computer. Each fix is tailor made for the specific task in hand. If for some reason you have system restore disabled, then please re-enable it before proceeding, an infected restore is better than none. Please read through the fix first and set enough time aside to complete the task in one session. If there is anything you feel needs clarification then please ask - do not guess! Thanks.

If this is a business computer or a computer from a work place then please advise your IT department of the concerning issues before commencing further.

Please follow these directions in the order they are set out for you.

On with the fix.....

Please download Malwarebytes' Anti-Malware from Here or Here

Double-click mbam-setup.exe and follow the prompts to install the program.
Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is che... Read more

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Hello. Recently many computers on our network are unable to search for new updates. We keep getting error code 8024402F and it says "Windows Update encountered an unknown error."

We use Trend Micro Antivirus 7 (SP 1) and do not have the Firewall enabled. I've already tried disabling it, as well as adding the Windows Update URL's to the URL Filter, but no change.

I sent a ping to and they all timed out, so I'm sure that has something to do with it.

I am not quite sure how to handle this and they were all working just a few weeks ago. I've already tried the FixIt solution and resetting the Windows Update components. Here is a part from the WindowsUpdate.log file:
2012-03-07 09:44:25:059 120 168c AU Triggering AU detection through DetectNow API
2012-03-07 09:44:25:059 120 168c AU Triggering Online detection (interactive)
2012-03-07 09:44:25:059 120 d8c AU #############
2012-03-07 09:44:25:060 120 d8c AU ## START ## AU: Search for updates
2012-03-07 09:44:25:060 120 d8c AU #########
2012-03-07 09:44:25:061 120 d8c AU <<## SUBMITTED ## AU: Search for updates [CallId = {153B85F4-7FA5-42B2-8EBC-CEEAFEFEB440}]
2012-03-07 09:44:25:061 120 af8 Agent *************
2012-03-07 09:44:25:061 120 af8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-03-07 09:44:25:061 120 af8 Age... Read more

Answer:"Windows Update encountered an unknown error." 8024402F

I note the date on this report is from a while ago - or your clock is off.
Check that the time/date/region on the affected machines is correct before doing anything else

(All MS server have PING response turned off by default - ignore that)

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I received an attachment from my colleague, who saved the file on his PC before sending. When I download and open it on my Mac, there's an error message in the footer of every page that reads, "Error! Unknown switch argument" where there should
be page numbers. My colleague doesn't have this issue.
Thanks for your help.

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Driver symefa64.sys is causing error according to System Events log. User has been using external Insignia Bluetooth Dongle used for external hardware devices while still having Dell Centrino Bluetooth card enabled. Dongle shows as "unknown device" in device manager. Wondering if these two are in conflict and causing the system to misbehave.

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I'm getting seemingly random blue screens on a regular basis. Blue Screen View blames ntoskrnl.exe, so make of that what you will.

I no good at computer

OS: Windows 7 home premium 64 bit
Installed 3 weeks ago, when the system was built. I didn't build it, the guys I ordered it from did (hardwareversand)

Any help would be greatly appreciated.

Answer:Random BSOD, "Unknown Device" error in perfmon

About 1/3 of these crashes are blamed on memory corruption directly. Some of the others indirectly.

These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

2-Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems... Read more

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Hello all, I just found this forum and I hope you can help me with this problem, so please bear with me.

The relevant facts: I'm using an Athlon X2 running Windows XP on a Seagate 500gb SATA hard drive. The motherboard is an Asus A8V.

About a week ago, I noticed that every morning my system had rebooted itself. I checked the logs and found no errors; only normal bootup information at 5 AM. Since that was the same time I tell, AVG to scan, I assumed the problem was that: yep, lo and behold running an AVG scan causes the computer to reboot.

A quick internet search recommended running chkdsk to rectify similar problems with AVG, so I gave it a try. Upon rebooting, the system locked up partway through the chkdsk on my primary data partition (Windows itself is on another partition). It was during phase 1 of the chkdsk. Worried, I booted up off the XP CD and into the recovery console. I first ran chkdsk on all the other partitions, and it found a handful of bad sectors, etc.; nothing serious. Running it on the problem partition, however, the same thing happened: partway through phase 1, the system locked.

Next, I tried running chkdsk in read only mode from Windows itself. At the end of Phase 1, the system freezes, albeit it slightly differently: I get a number of "Unknown Hard Error" messages until explorer itself exits, and the computer sits there continually popping up those "Unknown Hard Error" messages.

So I'm really worried- is it ... Read more

Answer:[SOLVED] Chkdsk freezes; &quot;Unknown Hard Error&quot;

I would suggest that you download and use the "SeaTools" utility or the "DiscWizard" from Seagate to check the drive. HERE is a link for those.

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I have a dell 8400 running XP Sp 3. For some time now I have not been able to read my thumb drives. When I plug them in it simply returns "Unknown Device" error. I have deleted the usb ports and let XP rediscover them as well as having reloaded the chipset firmware. Still nothing. The thumb drives work fine on other systems and other usb devices (printers keyboard & mouse) work fine. Any ideas out there?

Answer:USB Thumb Drive -- Returns "Unknown Device" error

I'm assuming you've tested other USB devices in the ports, and the ports do work?

Have you checked the Removable Storage section in Computer Management?

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I have a new Lexmark Pro200 series wireless printer. I have it installed on our home wireless network and can print to it fine from two separate Vista laptops. On an older Dell XP (SP3) desktop machine, however, when I try to install the Lexmark printer drivers from their CD, I get an error. The full text of the error is:

"Failed to create print object Lexmark Pro200 Series (Network). The specified port is unknown."

The error appears near the end of the installation process. Also, no printer icon shows up in Printers and Faxes

The first thing I did was contact Lexmark technical support. They tried several things but to no avail, including doing an uninstall and cleaning of any Lexmark drivers, disconnecting and reconnecting the printer via a USB cable (not needed for normal operation), and reinstalling the drivers a couple of times. They said the cause of the problem is something wrong with the Spooler Subsystem Apps and that I would need to repair or update it.

Any ideas how to do this? I've got some decent tech skills and am comfortable doing minor tweaks in the registry and such.


Answer:Error when installing printer: "the specified port is unknown (1796)"

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A quick scan of the internet shows that I am not the only one to get this during the last several days. When I try to access Control Panel > Fonts, I get a popup reading "System error! Your computer was infected by unknown trojan. It's dangerous for your system (critical files can be lost)! Click OK to download the anti-spyware program to clean your system! (Recommended)"

Then I get a message to the effect that Windows Explorer has encountered an error & must close. So I never get to Fonts.

What it wants to download, I gather, is the rogue antispyware program "Files-Secure." Of course, I haven't pressed the button to download it, but I can't get rid of the damned thing--AVG, A-Squared, Bit Defender, AdAware, SpybotS&D--and not one of them zaps it.

Here my log from SmitfraudFix, which I just ran:

SmitFraudFix v2.274

Scan done at 12:57:45.40, Fri 01/18/2008
Run from C:\Documents and Settings\Stephen\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\Program Files\Alwil Software\Av... Read more

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"stop c0000221 unknown hard error systemroot\system32\ntdll.dll" while trying to install windows xp

Answer:"stop c0000221 unknown hard error systemroot\system32\ntdll.dll"

most likely a bad ram module or to aggressive timings

but first do a complete error check on the disk along with a virus/spy scan

read this

post back with the results

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Please would someone help me to regain control of my PC?
Windows 7, but I get a bad image error on all start up apps, and when I try to start any program except Chrome browser. I have also found a file in users called wangjihua, which I cannot delete, even in safe mode.
I've tried many antivirus and anti malware to no avail, mostly from a previous resolved similar issue solved by Broni Malware Annihilator

Answer:Bad Image error upon boot and opening programs, and an unknown new user, "wangjihua"?

Ok, now I've got my two text logs from FRST, here is the first one, part 1;

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:13-08-2015
Ran by Peter (administrator) on PETER-PC-W7-64 (13-08-2015 19:09:35)
Running from C:\Users\Peter\Desktop
Loaded Profiles: Peter (Available Profiles: Peter)
Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool:

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(IBM Corp.) C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSvc.exe
( C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
(Acronis) C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe
(Acronis) C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe
(Acronis) C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe
(Microsoft Corporation) C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
(Microsoft Corporation) C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
(ASUSTeK Computer Inc.) C:\Program... Read more

44 more replies
Relevance 84.05%


I am using windows 8.1 pro OS. When attempting to right click on the Network Connection and select "Properties", I receive the following error:

"An unexpected error occurred"

I have tried the following"fix":

1. Click Start, and then click Run.
2. In the Open box, type regsvr32 %systemroot%\system32\netshell.dll,
and then click OK.
3. In the RegSvr32 dialog box, click OK.
Test to see if you can open the properties
of the network connection in the Network Connections folder.

1. Click Start, and then click Run.
2. In the Open box, type regsvr32 %systemroot%\system32\ole32.dll,
and then click OK.
3. In the RegSvr32 dialog box, click OK.
4. Restart the computer.

Both did not work. Can you please suggest on what should be done to resolve the issue?



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Relevance 83.64%

I changed my outlook email .ost file to open with auto cad by mistake. Initially it was opening with an Unknown application. How can I enable it to open with an unknown application again? please help

Answer:changing an ".ost"file to open with "unknown" application

You can try this tutorial and see if it helps.

Default File Type Associations - Restore

1 more replies
Relevance 83.64%

I'm trying to install XP Home on a freshly formatted Hard drive.
I've been searching google for several hours trying to solve this problem. I've tried "fix" I could find but,I keep getting this error:

STOP: c0000221 Unknown Hard Error \SystemRoot\System32\ntdll.dll
So far I've tried the following (one at a time):
1. removed original 2 optical drives, installed one I know works.
2. Removed each of the two RAM strips, one at a time. I don't have any new to try, but I doubt both would be bad...
3. replaced data cables
4. disabled UDMA
5. tried 2 different install CDs
6. HDD diagnostics report all is well
7. obvioulsy I can't "fix" the install or "copy .dll files" since there is no xp installed.
What else is there to try!!??

Answer:XP Home Won't install "Unknown Hard Error"

0xC0000218 is the Unknown hard error code?

Indicates driver problems, system file problems, disk corruption problems (such as a damaged pagefile), or faulty memory hardware.

We need to know what error you are dealing with for sure.

1 more replies
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I'm finding Windows Live Mail very frustrating. Just occasionally, when I try and do something with an email such as 'delete', I get "an unknown error has occurred" window pop up. There appears to be no reason for it to happen that I can establish . Anyone else noticing the problem and any solutions?

Answer:Live Mail "an unknown error has occurred"

Apparently you are not alone with this problem. The best solution I have seen is this one. Your only other option is to contact the Windows Live Solution Center

1 more replies
Relevance 83.64%

Hello, I am trying to portforward utorrent, but after I create the definition, I try to add the definition and they tell me "an unknown error has occured". I am using 2wire BT2700HGV.
Any ideas?

Answer:Solved: "An unknown error has occured" - Portforwarding

From the TSG Rules, which you should have read when you joined.

P2P Instructions - The purpose of P2P is to illegally trade copyrighted material. We do not support the use of P2P networks and any threads requesting help for them will be closed. This includes Kazaa, Bearshare, WinMX, and the like. If you're interested in the topic, you are free to discuss it on our site (and please visit, but information on how to use them will not be provided.Click to expand...

This thread is closed.

1 more replies
Relevance 83.64%

severe outlook 2007 problem. error when trying to send emails. ("returned an unknown error"). i can't find any solution for that and i'm really desperate.

"The messaging interface has returned an unknown error. If the problem persists, restart Outlook."
i've tried to do many things but it doesn't worked.
i tried to install windows xp again and again and to make a new microsoft emails file (pst). and tried to make new profiles and many many other things.

can anyone lead me to a solution?
i want to use email but just can't.


Answer:severe outlook 2007 problem. error when trying to send emails. ("returned an unknown

9 more replies
Relevance 83.23%

Working on an HP Inspiron w/Vista home Premium - currently has SP1, but SP2 failed to install. Since Windows Update would not detect SP2 again, I went to and downloaded it. When I ran the update, I am getting an error code of 0x80041013 "Unknown error" - anyone else encounter this error?


Answer:SP2 installation error code of 0x80041013 "Unknown error"

1.Try install SP2 in safe mode
2.If point 1 fail then try reset WU in aggressive mode How do I reset Windows Update components&#63;

If nothing help:

It would be also issue with WMI or with event viewer or task scheduler

Can you open event viewer?


and can you open task scheduler?


3 more replies
Relevance 83.23%

hey im all of a sudden gettign an error that goes to a nlue screen and at the top left hand it says :

"Stop: c000021a (fatal system error)
the windows logon process system process terminated unexpectedly with a status o
the system has been shut down"

need help asap!!

Answer:Unknown error..."stop:c000021a fatal error"

14 more replies
Relevance 83.23%


Here is MGAD information:

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-7P3B9-PKP67-28R7D
Windows Product Key Hash: ALicqxo5UEXlx7/UQb1ElIzAJao=
Windows Product ID: 00371-OEM-9046466-70695
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {F1A62072-5A1A-468D-8C48-66CD8069C5B5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3... Read more

Answer:Win 7 Pro, All updates hang, Error C80003FA "unknown error"

Hi Phil,
System is currently not registered, Activated Yes.
run this KB (x64 version), shout if your running 32bit.

It should remove the errors, File Mismatch and register your ActiveX.

rerun the Mga

Then you should be good to go.


1 more replies
Relevance 83.23%

This error message used to open whenever i clicked on something aswell as a message bubble on the taskbar. Which would then open a website for some "spyware removal tool". I have managed to get rid of the website link, however the message is still popping up.

Error Message as follows: "Your computer was infected by unknown trojan. It's dangerous for your system (critical files can be lost!)
Click OK to download the antispyware program to clean your system! (Recommended)"

I deleted these system files in safe mode which got ride of the website link:
C:\Program Files\NetProject\scit.exe
C:\Program Files\NetProject\sbmntr.exe
C:\Program Files\NetProject\scm.exe
C:\Program Files\NetProject\sbsm.exe

But as far as the rest i have no idea. ANY HELP WOULD BE APPRECIATED!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:23:34 PM, on 21/02/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Logitech\Gaming Software\LWEMon.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\mobsync.... Read more

Answer:Virus Error Message "Your computer was infected by unknown trojan." Vista Home prem.


The tool I have a link to below with directions will run on Vista, but you may have to use "RunAs- Administrator" if you do not understand that, let me know.

Please read all through the info so you know what will be done.

There is a Printable Version button up under the Thread Tools drop down menu that will let you print a nice text version of these instructions.
Alternate way to save directions:Open Notepad> Copy and Paste any text you wish into Notepad, and Save the file as something you will recognize like TSGhelp.txt and save it onto your desktop.
Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please... Read more

1 more replies
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Here's one for you Outlook gurus. I have talked to a lot of people about this (including 2 Outlook trainers), and they cannot figure it out. I am about at the end of my rope...

Here's the challenge:

A new entry is put into the Outlook 2000 calendar (double click on the time of the event.)
In that window, there is a drop down menu, which is marked "show time as." In that drop down menu, "busy" is chosen.

After the entry is completed and saved, that date does NOT show in bold, on the calendar pane. Instead, there is a grey box around that date.
When clicking on the "attendee availability" tab, the newly entered calendar event, does not even show up. I know the event has been saved, as it DOES show up in the calendar pane (with a grey box around it - not bolded, as it should be.)

Now, here is the weird part-
The entries that I am having problems with, were done in the last week or so. If I enter one right now, it will appear correctly. This only seems to be happening with older dates I have already entered.
Also, if the "show time as" drop down menu is set to "out of office", saved, then set back to "busy", the date will now show correctly.
This is a community calendar which is used by more than one person.

This problem is causing events to be scheduled at the same time, as Outlook is not recognizing when events have already been scheduled for certain dates.

A couple of variables:
1. The PC was recentl... Read more

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Relevance 82.82%

I recently installed Windows Live Mail 2012. Already have some e-mails that I can't delete or move. When I try, I get a message that "An unknown error has occurred." I can open and read these messages but that's all. Other messages I am able to delete or move. Has anyone else experienced this? OS is Win 7 on a Dell laptop.

Answer:Solved: WLM 2012 "Unknown Error"

Do you have anything in the outbox? If so, delete whatever is there. A friend had an issue similar to this and that corrected it.

3 more replies
Relevance 82.82%

Everytime when I try to register in Kik Messenger in Windows phone I get same error.Reinstalling doesn`t work so what can I do?

Answer:Keep getting "Registration failure: Unknown error"?

Go here to ask KiK interactive directly:

2 more replies
Relevance 82.82%

Sorry for the generic title, but I am at a loss to find information on a pop-up error message. Periodically I will hear a beep and see a small window entitled "Overclk" with a red button containing an X and the statement: "-" is not a valid integer value (see attached screen shot).

There are times, if I leave the computer on overnight, where there will be multiple occurrences of this message.

Any help is appreciated in advance.


Answer:Unknown Error Message "Overclk"

Are you using any programs to overclock your hardware (CPU, GPU... maybe RAM?)

2 more replies
Relevance 82.82%

When trying to send a bulk email to all the contacts in a group, I'm getting error message "550 5.1.1 user unknown; rejecting". That's it, no more description than that. Any ideas on what the cause is? My guess is there's one bad email in the group and it's causing the whole email to fail. However that's just a guess, I was looking for someone with experience to back me up on my theory.

Answer:Email Error "550 5.1.1 User unknown"

550 generally always means a non existent email address on the recipient server. The message should give you the invalid recipient address in question.

1 more replies
Relevance 82.82%

When I try to open Outlook Express, when I am not on MSN, it comes up with this annoying error, and it won't go away even if I click on OK. I end up having to turn off my comp the hard way (power button). I know I can use the Repair function in the Add/Remove Programs thing, but after I do it, it will eventually start happening again, pretty quickly. Is there a fix to this problem? Or is it like this because it is the latest MSN, and there are bugs to be fixed? I've heard that downgrading to 5.0 is sometimes recommended. Anyway, thanks in advance.

Answer:"Msnmsgr has caused an error in <unknown>"

10 more replies
Relevance 82.82%


I'm experiencing a continues 'system error' message in my browser. It's the one that says "Your computer was infected by unknown trojan". I read about it in a previous post and followd all five steps that Microbell suggested but I cannot get rid of the error message.

I ran a scan with the following results:

Logfile of HijackThis v1.99.1
Scan saved at 23:00:32, on 13-3-2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\TOSHIBA\TOSHIBA-zoomutility\SmoothView.exe
C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\TOSHIBA\Tvs\TvsTray.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\AG... Read more

Answer:error message "unknown trojan"

Welcome to TSF.

Follow the instructions at Go through all the steps until the log part. Post the combofix log here when ready.

Download SmitfraudFix at and extract the content (a folder named SmitfraudFix) to your desktop.

Open the SmitfraudFix folder. Double-click on smitfraudfix.cmd and select option #1 - Search by typing 1 and press Enter. A text file will appear, which lists infected files (if present). Please copy/paste the content of that report into your next reply.

IMPORTANT: Do NOT run option #2 or any other option until you are directed to do so!

NOTE: process.exe is detected by some antivirus programs as a Risk Tool. It is not a virus. If you get this detected, ignore it.

Post a new HijackThis log here also when ready.

1 more replies
Relevance 82.82%

We have an ABS computer with an Athlon 1900 XP+ processor and loads of memory. The video card is an NVIDEA GeForce 2Ti and audio is a Soundblaster Audigy. We get crashes caused by an "unknown device driver." Since I got the computer, I have installed ClickN'Burn CD software, which I like, a Sandisc card reader and a Viewsonic Monitor. I did not install the Viewsonic software. I did uninstall the CD software that was preinstalled. Also, the system is supposed to be dynamite for games, but we have problems with freezing, crashing, reboots etc.

Question: can I go into device manager and disable the drivers one at a time to see if it cures the problem or do I have to uninstall? I suspect a video problem because I get some funky looking shadow type things over the minimize, maximize and close icons in Word Perfect. All the drivers I can find have been updated and supposedly are XP compliant.

Any suggestions?

Answer:"unknown driver error" question

6 more replies
Relevance 82.41%

We used to have "stereo mix" option that enabled streaming audio recording without having to have the audio playing through the speakers. How do I do that now? What replaces that capability? Who makes my sound card? Why is that not readily available somewhere in Dell land? I can't believe forum searching found pretty much nothing on this.

Answer:Latitude E6530 Windows 10 no "stereo mix" option for sound input device, only "high definition audio device" with Microsoft driver and unknown manufacturer.

aj_chicagoWho makes my sound card?
Hello. The audio chip manufacturer was IDT.
aj_chicagoWhat replaces that capability?
IDT doesn't have "stereo mix", so I'm not sure how you used to have it on the E6530. IDT has an equivalent capability that it calls Rec.Playback. That can be found in the list of recording devices, after the IDT driver is installed.
aj_chicagoHow do I do that now?
Dell doesn't support audio on an E6530 that has had Win10 installed. The IDT company went out of the consumer audio business long before there was a Win10 OS, so there is no Win10 IDT driver for that model. Your computer is currently using the Windows native audio driver, which, as you say, does not support a stereo mix kind of feature.
You should be able to install the IDT driver for Win7 by installing with compatibility mode.
1. Download and save the audio driver to your desktop or any convenient location on the hard drive.  [There are two "formats" on the driver's page. Scroll down to the 2nd one, named "Hard Drive" format, and download that one, not the 1st one named "Windows Update Package".]2. Double click on the new folder to extract (unzip) the driver files.3. The extractor wizard will create a new folder for the driver files. It will be at "c:\dell\drivers\xxxxxx". Write down the exact location that the wizard creates. 4. If the driver begins to install automatically, halt (cancel) the installation.5. Browse to the dri... Read more

1 more replies
Relevance 82%


I need help with this Diskette issue please. "Diskette Drive 0 Seek Failure"
I've had this problem a few times in a couple of years and I have been able to fix the error by pressing F2 and going to the SETUP. And I've done this with no issues. But this time I thought I fixed it but now I get this new error: "A disk read error occurred Press Ctrl+Alt+Del to restart". After I press Ctrl+Alt+Del it takes me back to the same error massage "A disk read error occurred Press Ctrl+Alt+Del to restart". Need help please. This is a Dell Desktop, Windows XP.
Thank you.


Answer:"Diskette Drive 0 Seek Failure" Error Then "A disk read error occurred Press Ctrl..."

9 more replies
Relevance 82%

I cannot open User Accounts in Control Panel, I keep getting ...

Microsoft (R) HTML Application host has encountered a problem and needs to close.

Anyone with a fix? . My appreciations in advance!

Answer:"User Accounts" in Control panel wont Open-Error is "Html application Host Error"

Do you have a recovery restore install disc or partition?
You can try doing a repair or system file check...
Scan For Missing/Corrupt System Files...

Windows XP comes with a wonderful tool called System File Checker (SFC)
Itscans and verifies the versions of all protected system files after you restart your computer...
To Do This:
Click Start menu, and then click the Run icon.
In the small box that Opens, type the three letters: cmd then click the OK button.
In the command prompt window that just opened (a black background and white text), type the following command:
SFC /scannow
And then click OK
You must be logged on as a member of the Administrators group to run SFC..
You will need your Windows XP CD during this procedure if SFC needs to get an original file. Please remember that Windows XP can have multiple instances of a .DLL file and remember which version is for which program.
I have been asked if it is possible to have a "progress meter" show when SFC runs... This is the registry hack you need. PLEASE do not go messing with your registry if you do NOT know what you are doing!
System Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
Value Name: SFCShowProgress
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = disabled, 1 = enabled)

1 more replies
Relevance 81.59%

I have Outlook 2010 and Windows 8.1.  When attempting to open e-mail in Outlook 2010 or documents in Word I get the following error:
"Outlook could not create the work file.  Check the temp environment variable."
I've read several Microsoft KB articles and several forums on this issue.  According to these articles, This problem occurs when the Cache string value in the registry doesn't point to a valid directory.  The solution provided is to:
Locate and then click the following subkey:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Right-click the Cache key, and then click Modify.  Then modify the sting value to:  %USERPROFILE%\AppData\Local\Microsoft\Windows\INetCache
When performing this step, the cache value was already set to the value above.  I attempted to overwrite by typing the same value for the string, but that did not solve the problem.  I attempted to change it to a different value, save it, and then
modify it to the correct value and save it, but that did not solve the problem.  I also attempted to go in to the INetCache folder under Users\"user"l\AppData\Local\Microsoft\Windows\INetCache, rename it, recreate a new folder and copy all subfolders
into it, and that did not solve the problem.  
I am out of things to try from the user forums I have researched.  Appreciate any insight anyone might have on how I can solve this problem.

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Relevance 81.59%

I have added a SATA drive to my Vista machine that was once loaded with Win XP, the Device Manager does pick it up as well as Disk Management, but under Disk Management it states the drive is "Unknown" and "unreadable" I also do not have any options once I right click on the "Unallocated" area.

I just want this disk formatted and used as extra storage, I did load the Vista DVD and tried to load it on this disk but I got an error as well.

Answer:"Unknown" and "Unreadable" disk drive

Download and run the disk manufacturer's utility to partition and format this drive. That should find the drive and do the job for you.

You didn't say what brand of drive it was, so I can't point you to the utility, but you can find it with a search of the manufacturer.

1 more replies
Relevance 81.59%

I have added a SATA drive to my Vista machine that was once loaded with Win XP, the Device Manager does pick it up as well as Disk Management, but under Disk Management it states the drive is "Unknown" and "unreadable" I also do not have any options once I right click on the "Unallocated" area.

I just want this disk formatted and used as extra storage, I did load the Vista DVD and tried to load it on this disk but I got an error as well.

This drive works fine if I put it back in the machine it came from.

Answer:"Unknown" and "Unreadable" disk drive

Install your chipset drivers and make sure you have your SATA drivers installed as well.

1 more replies
Relevance 81.59%

I have added a SATA drive to my Vista machine that was once loaded with Win XP, the Device Manager does pick it up as well as Disk Management, but under Disk Management it states the drive is "Unknown" and "unreadable" I also do not have any options once I right click on the "Unallocated" area.

I just want this disk formatted and used as extra storage, I did load the Vista DVD and tried to load it on this disk but I got an error as well.

This drive works fine if I put it back in the machine it came from.

Answer:"Unknown" and "Unreadable" disk drive

Check BIOS settings for RAID and SATA. It may need to be tweaked.

1 more replies
Relevance 81.18%

Outlook 2003:I'm a massive fan of outlooks Search folders, I receive in excess of 400 emails per day, of which approximately 250 need my attention, even if to reply back and give someone an answer.

A problem I find is that I am so busy with my emails, I often need to clean out my inbox. I do this by setting up basic search folders such as "all emails from my team which are in my inbox only" or "any email sent to me which was part of a distribution list in my inbox only" etc...

This is great for filtering my mail and I would like to create a rule as such:

"All mail within my inbox which has been either replied to forwarded by myself".

I can't seem to find any options and I'm hoping an Outlook guru can help

If you don't know the answer, can you try googling it for me to see if you can find anything, loads of heads are better one...

Thanks in advance

Answer:Outlook 2003 - Search Folder: viewing "replyed to" & "Forwarded" mail

52 views and no replys? - come on guys I thought this stuff was easy for you lot

1 more replies
Relevance 81.18%

its a fresh install of winme, i'm trying to setup a wireless network, i had network setup for a short time, IE would load webpage but then suddenly give the error, tried running registry fix programs and error detection but they all give the same error.

wtf? any ideas?

More replies
Relevance 81.18%

I am trying to upgrade from Win 7 to Win 10. Before proceeding I installed all the required Win 7 updates, then attempted to install Win 10. However every time I try I get:
"Code 80070780 Windows Update encountered an unknown error."
See attached screen captures.
"Get help with this error" is not helpful. I've clicked "Try again" 4 times now, always the same problem.
Any ideas?

Answer:Cannot upgrade from Win 7 to Win 10 - "unknown error"

80070780 is a rather generalised File system Error - this would suggest to me that the actual install media downloaded for the upgrade has been corrupted

It's possible to download a new copy from Microsoft and use this to either Upgrade or Clean install

The Upgrade details are here ...

Windows 10 - Upgrade Installation - Windows 10 Forums

and the actual download is here ...

Windows 10 ISO Download - Windows 10 Forums

2 more replies
Relevance 81.18%

Sorry for a long post, but the problems have been mounting and I want to be clear with what's wrong...A while ago my computer stopped functioning. After playing a game, I left and came back to find the screen black, so I hit the hard restart button, and it got to the screen with the Gateway logo but when that ended and it should have flashed to the Windows Loading screen, it just went black with a blinking white _ . I tried hard restarting several times, and each time it would go to the black screen with the white blinking _. It shows the BSOD. Even trying Safe Mode only got me a little bit farther - I could get past the gateway loading screen.Finally I decided the best thing to do would be to reformat. Here is where my current problem lies. The drive is plugged in properly and is brand new, so I know it's not a dud. But, when I boot up with the Windows XP Home installation CD and get to the point of selecting which drive to install Windows on, the options is: "Unknown disk (there is no disk in the drive".Once again I tried to install Windows, and it gave me the same message (Unknown disk). I thought for a moment that maybe it was because the hard drive was bad, so that?s why I bought a new one. When the new one came in the mail, I put it in and the same problem happens.So now I'm at an impasse - neither of my drives, one of which worked fine not too long ago and one of which is brand new, is being recognized by Windows setup, and I don't know wh... Read more

Answer:"Unknown Disk - Error"

The new HDD was probably not formatted from the factory and therefore Windows does not recognise it...DLoad and run the disk prep utilities from the drive manuf. site...

2 more replies
Relevance 81.18%

Well, that's helpful information. This has been going on for several days. I get the message when I am attempting to delete a read message. I've tried closing & re-opening WLM, but I still get the message. It appears to be totally non-selective. It lets me delete some messages, but not others. After one of these episodes, all of my buttons go gray.

Answer:WLM: "An unknown error has occurred"

Maybe a repair will help. Go to programmes and features, click on Windows Live Essentials and you will given a choice to uninstall or repair Windows Live Essentials.

9 more replies
Relevance 81.18%

At the startup screen to log in to Windows 8.1, I receive an error that says "An unknown error has detected" (not a typo). This is on a Lenovo laptop and I did not receive this error out-of-box.
I'm also having some other possibly related issues. I cannot seem to uninstall Lenovo preinstalled software - every time a program uninstalls, it remains on the start screen or reappears the next time the computer turns on. I also tried to do a system restore
but it was prevented due to "firewalls". Could this be an overall administrator problem?
Any help with these issues is appreciated. Thanks!

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Relevance 81.18%

I've got a dell dimension 4300 that I just replaced the motherboard on and reinstalled the operating system(Win2k Pro) on a new hd and after about running for 15-30 min it just drops a box saying "unknown hard error".

Any ideas as to tracking down the cause of it?

EDIT:Tryin it with a new stick of ram. *fingers crossed*
EDIT:Rams not the issue. still got the error

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Relevance 81.18%

I built my first computer with the following specs:

XP Pro
Asus P4C800-3 Deluxe Motherboard
Intel Pentium 4 3.2ghz Processor
Maxtor Diamond Plus 200gb Hard Drive
ATI Radeon 9250 Video Card
1 GB DDR 3200 RAM (Will be 2GB after this payday)
Plextor 716a DVD Burner
Creative 5.1 Surround Sound System

Everything seems to be running perfectly except one problem. Everytime I put it in standby and bring it back "to life" I get a weird "unknown hard error" then the computer goes really slow to the point where it doesnt do much of anytthing at all. I need to restart it to gain contral again. I have tried everything to fix it. My standby mode is mode s3. Can anyone help? I checked online and there were sites saying to update all of your drivers and bios and I've already done that. One site said to check you ram, mine passed, and another said scan the hard drive and I've done that. I am tempted to reinstall xp but I dont want to have to reinstall my other applications and Im not sure if it will fix the problem.

Thanx in advance.

PS: I hope this was in the correct place.

Answer:"unknown hard error"?

Could you please post the complete error message so we have something to go on?
You may also want to test your memory using Memtest86

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I am trying to upgrade from Win 7 to Win 10. Before proceeding I installed all the required Win 7 updates, then attempted to install Win 10. However every time I try I get:
"Code 80070780 Windows Update encountered an unknown error."
See attached screen captures.
"Get help with this error" is not helpful. I've clicked "Try again" 4 times now, always the same problem.
Any ideas?

Answer:Cannot upgrade from Win 7 to Win 10 - "unknown error"

80070780 is a rather generalised File system Error - this would suggest to me that the actual install media downloaded for the upgrade has been corrupted

It's possible to download a new copy from Microsoft and use this to either Upgrade or Clean install

The Upgrade details are here ...

Windows 10 - Upgrade Installation - Windows 10 Forums

and the actual download is here ...

Windows 10 ISO Download - Windows 10 Forums

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I'm not able to delete or move an inbox message, receiving the subject error message instead. I've encountered this error on my previous Win7 computer, and as I recall the problem stayed forever. I have now executed the Repair function accessible from the Control Panel, which tells me that the program has been repaired successfully--but I guess MS has a view of success that's different from mine. Will it help to uninstall/reinstall WLM? Or can anything else be done?

Answer:WLM "An unknown error has occurred"

Hi Odin.

I did some searching on Google and found this:


I don't know if it will solve your problem but hopefully it will!


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a friend of mine's computer won't boot up...just the typical blue screen. when you try to boot up he gets this message on that screen:

STOP:c000007b Unknown Hard Error
when you try to boot up in safe mode, you get this message on the blue screen:

STOP:0x0000007B (0xFCD74A10, 0xC000000E, 0x00000000, 0x00000000)
the blue screen also mentions that he might need to scan for viruses. but how can i do that or anything else if i can't even get into the machine?

please help!

Answer:"Unknown Hard Error"

by the way, my friend is running windows 2000. i forgot to add that in my first post.

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Greetings, lately i have been experiencing a strange dll error everytime i start up my computer. It's stating the following:

"There was a problem starting msirji32.dll. The specified module could not be found"

I googled the dll file and i could not find it anywhere. It's not exactly affecting my system but i would like to know what it could be. Could anyone tell me what it could be? Thanks.

Answer:Unknown dll error pop-up "msirji32.dll"

This is likely due to malware. I will ask that this thread be moved to our System Security - Windows 7 Forums forum.

In the meantime, could you post a screenshot of your startup programs? Start Menu -> type msconfig into the search programs and files box -> hit enter -> startup tab

Save a screen shot, scroll down through the startup programs list, save another screen shot, etc. Screenshots and Files - Upload and Post in Seven Forums

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In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

Answer:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

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I am getting problem whenever I?m trying to send Email using Microsoft outlook express 2007. I am getting this error message ?Your server has unexpectedly terminated the connection. Error Number: 0x800CCC0F? please help me in resolving this error.

Answer:Why is this error coming "Error Number: 0x800CCC0F" in Microsoft Outlook Express continuously?

Possible causes for this include server problems, network problems, or a long period of inactivity. I assume that you?ve ruled these out.

The problem may also occur if you have an antivirus e-mail protection utility enabled, which checks the mail as it comes in from your Post Office Protocol (POP) server. To test this, disable the antivirus e-mail protection utility as well as the Windows Firewall.

Another likely cause is that there is a message that is either too large or corrupt in some manner. Logon to your servers Webmail site and delete the offending message there.

For more advice, look here:

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I'm hoping someone can help me. I'm using Outlook 2003. I'm designing a new Contacts screen, which better suits the needs of my business.

I have been able to figure out how to everything except for this:

How to I design the "date" and "dollar amount" field values to default to blank/empty instead of defaulting to the word "None" in the case of the "date" field and "$0.00" in the case of the "dollar amount" field?

Any help or direction would be greatly appreciated!

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Relevance 79.95%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

Answer:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

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Relevance 79.95%

My computer is a DELL Dimension 8200.  My OS is Windows XP,  Home Edition.  My ISP is PeoplePC and I use a dial-up connection.I am experiencing the following described problems with "Outlook Express" and with "Internet Explorer:"Outlook Express:When I attempt to use "Insert Picture" into the body of a new message by left clicking on the small box like icon, which contains mountains a rather large blank screen appears that has a blue border, white/blank interior, small red box with a white cross at the upper right corner (cancel facility) and the Internet Explorer icon (blue "e" with a gold band)  at the upper left corner.  There nothing about such screen that is functional and I remove it by left clicking on the red box with the white "x."  As a consequence of these circumstances, I am unable to insert / embed a picture within e-mails that I prepare to be sent.Internet Explorer:At the "Internet Explorer" screen when I left click on the "Tools" button and then on the "Internet Options" button that appears in the drop down menu only a small screen that very, very quickly flashes and goes away appears.  Consequently, I am unable to access / use those items contained in the "Internet Options" facility.When my home page is booting up after I have connected to the internet, a script error screen appears that includes this, "res//ieframe.dll/navcancl.htm&... Read more

Answer:Multiple Problems With Both "Internet Explorer" and "Outlook Express"

.... dialup.... you have my sympathy.  Do you have SP2 (Service Pack 2) for Windows XP installed?  What protections are you using against viruses and spyware?Have you been able insert pictures in the past?  I gather you're getting a glimpse of this panel for inserting a picture but it's faulty:Is that the panel you're referring to?

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Relevance 79.54%

Had a sudden inability to go much further than a third or forth-level download on ANY given webpage and then PC would seize-up, requiring "cont+alt+del" in order to get freed-up. Thought perhaps I picked-up a bug of some sort during a recent google search, and went immediately to Panda and Trendmicro to perform both virus as well as malware scans. While the Panda scan was loading-up, I received the following error message....

... " DoPatch....dll reports error....Error "C:\WINNT\patch.utp"....unreadable or not a patch file..."

Was able to complete both scans. Nothing found other than tracking cookies.

I then did a file serch for the above and located it. It was installed TODAY apparently, and not by me, within minutes of the problem starting.

I'm guessing someone/thing slipped this patch into my WINNT file or modified it while I was doing the google search, so I have included a HJT scan below.

Hope this all makes sense and ties-out to something. Any help would be genuinely appreciated-

__________________HIJACK SCAN BELOW__________________________
Logfile of HijackThis v1.99.1
Scan saved at 12:42:23 PM, on 5/11/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\syste... Read more

Answer:"DoPatch" error message - "dll reports error" causing pc to seize-up (HJT attached)

Bump for HJT expert

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im not sure why windows vista is doing this error how can i fix it The application error "0x7c919af2"referenced memory ae"0x00000010" the memory could not be written'

there shouldnt be any reason it has happening on several applications from games to ie fire fox has done it as well if u can help i would be ever so gratefull

Answer:vista The application error "0x7c919af2"referenced memory ae"0x00000010" error

Hi, let us have some Pc specifications.
Check and post
TSG System Information Utility - found here.
Download Security Check by screen317 from.

Save it to your Desktop.
Double click the install icon.
If using Vista or Win 7 - right click the icon - run as Administrator
A command Prompt window will open.
Let it scan the Pc - press any key when asked.
It should now open in Notepad.
Copy and Paste the result of the scan in the reply box below.

The saved log will be called checkup.txt.

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Relevance 79.13%

My PC wouldn't boot off the SSD (with Win 10 OS). It said there were boot problems and tried to diagnose the problem but it doesn't boot. I'm now using the original HD with Win 7. I'd like to get the SSD working if I can. The SSD is OCZ - 240 GB or so.

But between last night and today, the SSD has gotten worse. I can't access it at all now. Last night I was able to access it as an external drive. What I did in between was a chkdsk of the HD just to make sure it was OK. Then this morning I saw that the SSD had problems.

Disk Management shows the SSD as disk 1, but it has no information on it. It just says the disk is unknown and uninitialized.

I saw a recommendation for Partition Wizard 9.1 Free. But that doesn't show the drive at all. I attached screen shots as a Word document.

Any help would be greatly appreciated.

Answer:SSD unrecognized - disk management says "unknown" and "not initialized

Please use this tutorial by Golden. It will allow members see what you have.

Disk Management - Post a Screen Capture Image

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Relevance 78.72%

Am using OUtlook 2003 and wondered whether there is a way to simultaneously view the Calendar and Contacts folders on one screen. Thanks.

Answer:Outlook: Simultaneous View of "Calendar" & "Contacts"

Maybe someone else has a better idea, but you could open two instances of Outlook and size the screens so that you could view both windows next to each other.

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When you open any letter to view it there are 4 buttons below (ltr): Reply, Delete, Left, Right. Obviously for 'right-handed' people Right button should open next letter and Left - previous. But for some reasons order is reversed. Do you know what is the reason? Is it UI/UX based decision?

Answer:Why "next" and "back" buttons in Mobile Outlook are reversed?

The only sensible thing I can make of it is that you're looking at a list in reverse chronological order (newest at the top), so going forward would go to the next (older) message.

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Relevance 78.72%

Hi, I'm trying to reinstall my sister's scanner driver because XP has decided that it's not there any more. This happens occasionally and usually reinstalling the driver fixes it (I think that's what I did last time), but this time i just can't get it to work.

If i unplug the USB cable then plug it in again, it comes up with a message saying that the device has malfunctioned and it doesn't recognize it. I have the driver CD but windows always manages to install it as "Unknown device" before i can tell it to search the CD. I've tried telling it to reinstall the driver from the CD but it says that there are "no better matches for this device". I've also tried uninstalling the program form the CD and reinstalling it then restarting the pc but that didn't help either. I tried plugging it into another USB port (as suggested by Windows Help Center) but that still didn't work.

It's not often that something like this gets me in a circle and scratching my head but I'm really starting to run out of ideas.

Any help would be very appreciated, i just want to get this thing running again

Answer:Stubborn Scanner Driver - "Malfunctioned Device" and "Unknown Device"

Could it be that the scanner really did die?

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Relevance 78.72%

Fix for "Tuner Not Found" error and "Receiver service has stopped working" error listed in next post! -- Errors I'm receiving: "Tuner Not Found""Windows Media Center Receiver Service has stopped working.""Welcome - An upgrade is currently in progress."SpecsIntel P4 3GHz2GB RAMVisionTek Radeon X1300Hauppauge WinTV PVR-150 PCI IIWindows 7 32bit1. Tuner Not FoundOkay, the entire install went without a hitch. On opening Media Center I was told that I needed to setup Live TV. When I click the link I was given the dreaded "The TV signal cannot be configured because no tuner hardware was detected." If I run WinTV from Hauppauge I can view TV just fine.MCE ran fine this morning on Vista SP1 before the install.For the tuner issue I have done the following:-Reseated the card-Updated the drivers-Uninstalled the hardware and rescanned/installed the hardware and drivers-All Windows Updates-Uninstalled all references to Hauppauge on the machine and installed JUST the drivers, no Hauppauge software-Adjusted Log On preferences for Windows Media Center services to Local and manually started ehrecvr and ehsched along with cmd line manual starts-Downloaded new codecs from WinDVD and MSFT-Run the WMC Decoder Checkup Utility from MSFT and changed to Miscrosoft DTV-DVD Video Decoder (the utility recommended I change to this -- only one that is MCE compatible -- but once I did it told me that it is incompatible with sync on WMP10 and that... Read more

Answer:*RESOLVED* Media Center "Tuner Not Found" error, "Receiver service has stopped"

Okay, I resolved the first two issues, Tuner error and ehrecvr error.It had to do with multiple Admin user accounts on my computer. My computer was originally set up with a user Robert Baker with full privileges as administrator. I then also set up a MediaCenter account with full privilidges. For whatever reason the MediaCenter account has access to EVERY action on the computer except starting the ehrecvr service.1.  First set Media Center Service Launcher to log on at NT Authority    Services > Right-Click Windows Media Center Service Launcher > Properties > Log On tab > Log On As 'This account: ' > Type " NT AUTHORITY/LocalService " > Click Apply > General tab > Start service.2. I then set the Media Center Scheduler Service AND Media Center Receiver Service to log on as my other admin account. Same as above but with other account credentials and started the services.3. Reboot and no ehrecvr errors. Since this was a good sign I tried WMC and was able to set up my TV fine.I STILL, however, get the "Upgrade in progress" message when I open Media Center. Anyone know how to fix that? I've run setup again and can't get rid of it.

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Relevance 78.31%

I have a user that cannot display Outlook forms.
She gets the following Outlook error: "The form you
selected could not be displayed. An error occurred
registering the form in the OLE registry."

All machines are running on Windows 2000 with MS
Office 2000/SR-1. The problem seems to be machinebased. You take the user to another machine and there is
no problem. Also when another user log's in, this user gets no error. I've looked in many newsgroups but until now, I didn't find an answer...

I would appreciate any help on this.

Answer:Outlook 2000: "An error occurred registering the form in the OLE registry."

6 more replies
Relevance 78.31%

I have a user who gets insufficient resources errors at random times during the day.

browsing to her network drives, causes this error. The drive is not displayed.
Printing causes this error. The document does not print
She basically, can't do anything.
The system has 2gb of memory, not a ton, but taskmgr shows there is lots of room there, CPU usage also isn't high.
Programs usually running are
Autocad 2008
Outlook 2007
and random programs.
pdf documents in Acrobat Pro
Internet Explorer 8

I close out Outlook 2007, and the error goes away, she is able to print and continue as normal.
I open Outlook 2007 back up, and she is running fine for a while.

I remember older versions of Office creating a memory leak, which was addressed in patches and service packs, but I didn't think a memory leak issue existed in 2007.
Anyone else seen this kind of behaviour, and if so, solutions?
Spyware, malware, virus free. No google toolbars or yahoo toolbars present.

Answer:Outlook 2007 causing "Insufficient system resources" error

What are the settings for the Swap file?

Can you post the complete error message as it appears on the screen?

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All of a sudden I could not find my sent mails in the Sent Items Folder. I looked for help from the forums and got a suggestion to create another profile to test whether I can see my sent mails there. I followed the instructions but there was not enough to lead me through so I don't think I completed creating a profile. Then I got another suggestion to purchase the Registry Booster to clean up my registry. After I did that I was able to see my sent mails again.

However I still continue to see the Outlook Data File Popup with the message "This data file has not been configured. Select an existing file to configure or try the name of a new file to create". After I clicked "OK" then I got another pop up to prompting me to choose a file from the Libraries.Documents directory. I clicked "Cancel" then I got another pop up with "Properities for this data file must be defined prior to use". I clicked "OK" and then I got the Outlook Data File Popup and the same subsequent popups again. After clicking through I was able to start my Outlook but when use the registry Booster to scan I got more error messages. So apparently these errors from Outlook is mucking up my registry. Anyone has any idea about this problem? Please help. Your assistance is greatly appreciated. Thank you. Helen.

Answer:Outlook 2010 Error message "This data file has not been configured"

Hi Helen,

Firstly, you certainly do not need any registry boosters to solve Outlook data file issues - was this a recommendation made by someone, or was this suggested to you by an automated pop-up? If its the latter, is there any chance you could be infected by some sort of malware?

To solve the Outlook issue, do you know where your Outlook data file is being stored? Can you do a search on your computer for all files with this extension:


Post back here with your findings. Also, can you tell us about your current system : what anti-virus software are you using. I'm a bit concerned about this Registry Booster : generally speaking, in most cases you really do not need/want to be mucking with the registry at all.


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Relevance 78.31%

I installed a MSI MS-3871 WLAN 802.11b/g/n 1T1R+BT2.1 EDR Combo Slim Module on my Intel DX58SO running Win 7 Pro x64 and MS Office Pro 2007.

Desktop Boards &mdash; Wireless LAN (WiFi) and Bluetooth* module

The software/drivers for the module added Bluetooth features to the Office 2007 applications.

Every time I reply to an email for the first time, I get the following pop-up error box:

Custom UI Runtime Error in Send to Bluetooth

Error found in Custom UI XML of "Send to Bluetooth":
Line: 1
Column: 143
Error Code 0x8000405
Failed to find Office control by ID
ID: FileSendMenu

Two buttons: OK & OK to All

I can disable the pop-up error box by unchecking "Show add-in user interface errors" under "In all Microsoft Office Programs:" in Tools/Options/"Other" Tab/"Advanced Options..." button.

I'd like to know if there is a solution for this issue other than turning off the notification of the add-in user interface error?

How do I troubleshoot this issue?

I have the latest drivers installed. The drivers for the Bluetooth side of the module are from Motorola and the drivers for the WLAN 802.11bgn side of the module are from Ralink.

Bluetooth Devices:

Bluetooth 2.1+EDR USB Device

Driver Provider: Motorola, Inc., Driver Date: 22-Nov-10, Driver Version:

Network adapters:

802.11bgn 1T1R Wireless Adapter

Driver Provider: Ralink, Driver Date: 27-Jul-10, Driver ... Read more

Answer:Office 2007 Outlook "Send to Bluetooth" Error

This issue is resolve for now. The problem is a Bluetooth driver that causes issues with MS Office as well. See the link below for more details:

Word 2007 Copy and Paste Issue

In addition to disabling the "Show Add-In user interface errors" option as described in post 1, you can disable the "Send to Bluetooth" feature under Tools/Trust Center/Add-Ins/Manage: COM Add-ins (drop down menu and click "Go")/uncheck "Send to Bluetooth."

With Win 7, you need to right click the application exe file, select "Properties"/Compatibility and check the box to run the program as an administrator to be able to uncheck the "Send to Bluetooth" options in all the Office applications.


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Relevance 78.31%

Using Outlook 2003.When trying to open attachments we get the following error message"Can't create file: <filename>. Right click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder"This doesn't happen all the time, just with some attachments. We had a fix, by deleting Temporary Files that it created, now that's not working either.Any suggestions?Thanks! 

Answer:Outlook "Can't create file" error when trying to open attachments

What is the file extension on these attatchments ? ?You didn't happen to mention what you are using as an email client.

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All other functions work just fine. This hotlink failure occurs in email only. I now cannot open any hotlink within any email I receive. All was well until a few days ago when this hotlink failure began. Any help will be appreciated.The Outlook program is part of my Microsoft Office 2000, if this helps.Problem solved. Found the answer on this site as follows: Control Panel>Add/Remove Programs>set program access and defaults (Custom is normally highlighted) on custom>choose default web browser>pick the specific web browser you want (probably Internet Explorer)>OK.Worked perfectly. Thanks for all the help.

Answer:Microsoft Outlook hotlinks always give a "102" error message

Glad you found a solution...and Welcome to ComputerHope ! !

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Relevance 78.31%

Hey, y'all.This just started, and I don't know what the problem is--hopefully one of you does.Whenever I try to do just about anything in Outlook, either with mail or the calendar, I get an error box that says, "Could not install the custom actions".  Once I click the "OK" button, the process that was interrupted by the error message, e.g., maximizing a message from the preview pane, adding a calendar item, etc., resumes as if nothing had gone wrong.I've never instructed (or tried to instruct) Outlook to install any custom actions, so I'm really confused here.  And I haven't done anything unusual with the laptop lately, save to have the cable internet tech hook me up to my new internet provider three days ago.  Oh, I also ran a registry cleaner (RegSupreme) a few days ago, too.  Could either of these have messed up my Outlook?I'd appreciate any help that y'all could offer, even if the solution ultimately consists of either restoring my registry to a point prior to these strange occurrences or, the universe forbid, backing up all of my Outlook stuff and then uninstalling and reinstalling the program.Thanks!--yitzadP.S.--In case this information helps, I'm working on a Dell Inspiron 1420, with Windows Vista.

Answer:Outlook '07: Suddenly getting "Could not install the custom actions" error msg.

Read the last thread on the following URL:'s talking about "frmcache.dat" stay on the safe side, don't delete the file...just rename it to .old or what ever just in case so you could rename it back if this will not fix your issue.Cheers

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I have Windows XP and am using Office 2007. A week ago my Outlook calendar started showing the wrong date. Today is showing as 11/13/09 and it's 11/19/09. My inbox is grouping my email in "Next week" (It should list it as "today"). All todays outgoing email is dated 11/13/09 on the receiver's end (so my clients don't think they've received it because their email program is filing it under 11/13/09. All incoming email has the right date on it. My sent file has the wrong date. This is bizarre! Please somebody help me.....

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When I click on "Outlook Today" in MS Outlook 2002, I get "A runtime error has occured, do you wish to debug? Line 297, error: Library not registered."

How do I fix this?


Answer:MS Outlook 2002 runtime error: "library not regisitered"

Hello. If anyone is reading this post, please let me know how to fix the runtime error in my 8/17 post regarding MS Outlook 2002.



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OUTLOOK 2003: "the requested operation failed" error appears on Internet E-Mail Settings IMAP pop-up?

I have been using & setting up Outlook on 2 identical W7 pro 32 bit pc's for several yr with little or or problems.

My wife & I are moving to a new area and will have new email addresses and haven't been able to get past the above error (pix below). My ISP Charter & they are always making changes to their email program & settings. Also, after months of no W7 updates, I have just started rec'd updates for both PCs.

I'm trying to track this problem down: Am I making an operational error, or is Charter trying to get everyone using their web mail, or is MS slipping something into W7 updates to force customers to W10??
If you guys have any suggestions, etc, please advise as I will be with out an email client on my PC when our move is completed. Please see image below.


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Hi I run Windows Vista Home Premium and Outlook 2007. I've set up POP3 access for Gmail and to download mail from (an Australian ISP). Initial setup was fine and I can send test messages to myself.

Recently I've had trouble sending (but not receiving) email via Outlook. The following error message is shown:

Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) email server. If you continue to receive this message, contact your server administrator or Internet Service Provider (ISP).

This message occurs for both my email accounts.

If I reboot the computer, then sometimes the mail will be sent successfully. I've checked the "account settings" on Outlook- and they are exactly as those given by my ISP/Gmail. But when I click on "test account settings", the test message can't be sent.

What's going on?!

Answer:Outlook 2007 "Sending reported error"- can receive mail but can't send!!


Refer to the earlier query in this section dated 10th April under heading " OE suddenly asking for Logon Password" which shows possible ways of overcoming this . I reckon it's server problem as I had it re-occur a couple of days ago . My Mail is Btinternet which started rejecting my outward messages. I know that BT uses Yahoo so Isubstituted "" for "" ( OE/Tools/Accounts/Properties/Servers) and it immediately started working . So whatever the ISP says it IS their fault and somehow their systems start rejecting things for no valid reason .

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After reading this site and searching the net, I tried to rename the user, backed up files, started from scratch and tried to import the old files....still no success...I need some actual walk me through it help.....I went to the mail icon in the control panel...set-up a user then associated a data file, in the email section, I tried to switch the default file to the one I wanted....still no luck....Please, if you are very well knowledgeable about Outlook 2003, I need help....I have some business files which I am trying to restore and business contacts to contact so I'm in a bind because Outlook is not working....Stoe

I have a Toshiba Laptop running Windows Vista 32 bit Home Edition.

Answer:Solved: Outlook 2003 Error Message, "can't open the default folders"

Hi stoe2000

Is this a continuation of the same problem from this thread?

Does Outlook 2003 open for you?

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I've been having some problems with my computer and I've always somehow managed to work my way around the issues spyware/malware etc. have created but lately it's been getting out of hand.. Some time ago I got a virus or something that made the entire tab under "Processes" dissapear. So I could not see process-names in the task-manager. I have re-installed XP but this problem persists. I have been using a different application to monitor and handle processes.

The problem now is the constant pop-ups generated from this fake anti-virus program calling itself "Anti Virus Pro 2007" or something.. It pops up with fake commercials, and even attach itself into other explorer-windows while I view other pages.

As popups and messageboxes keep popping up, I close them, but after a while windows will open a messagebox telling me "Buffer overrun detected in e:\Windows\system32\explorer.exe" (or \\windows\explorer.exe I don't remember really but you get the idea) and explorer.exe will be terminated, sometimes taking some internet explorer windows along with it, other times explorer.exe just starts up again and all my windows remain.

I used to have Norton but was forced to remove it as it was sucking up all my CPU. It rendered my computer useless, as I mainly use it for gaming.

I've also experienced having the connection between me and my modem broken while beeing on the internet, and I don't know if my computer actually is offline or if -I'm- just... Read more

Answer:Infected - "Win Anti Spyware" "Buffer overrun error" and a fake dialer or something++

Hello and welcome to TSF

Please download ComboFix

Note: It is important that it is saved directly to your desktop.

Close all browsers. Double click combofix.exe & follow the prompts.
When finished, it will produce a log for you. Post that log in your next reply.
Note: Do not mouseclick combofix's window while it's running. That may cause it to stall.

You are using an older version of HijackThis. Please do the following to download and install the latest version of HijackThis v2.0.2:

CLICK HERE to download the HijackThis Installer:Save HJTInstall.exe to your desktop.
Double-click on HJTInstall.exe to run the program.
By default it will install to C:\Program Files\Trend Micro\HijackThis.
Accept the license agreement by clicking the "I Accept" button.
Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
Click "Save log" to save the log file and then the log will open in Notepad.
Click on "Edit -> Select All" then click on "Edit -> Copy" to copy the entire contents of the log.
Come back here to this thread and paste the log in your next reply.
Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

You may delete the older version once you have successfully downloaded and installed the latest version of HijackThis v2.0.2.

Expected logs:

HijackThis log

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Hope this query is in the right section -tried to use my LDS 1881 England Census CDs last night - but having problems with the Viewer.

I have V4 which up to now has worked perfectly - tried to re-install it
and I keep getting "Failed to extract file "Dll_ini" from binary table"
error message.

BUT no problems on my laptap which has the Viewer installed from the
same CD.

Have had a few problems with computer of late - it was in the workshop
3 weeks ago because of some corrupt Windows files - could that be the

Grateful for any advice, suggestions as to what to do!

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hello, let's just get to the point, i had this problem recently where my pc can load windows, it keep looping
pc's on - booting - then "Windows Loading Files" - restart
it's infinite i don't know what to do, i don't have a cd rom, and i can't reinstall my windows from USB because every time i tried it says : "disk error" or "disk read error"
even after i burn it to USB correctly, tried this on other pc and USB can load just fine.
i'm thinking, it's something wrong with my boot system in System Reserved, is there anyway i can do to fix this?

Answer:"Windows Loading Files" infinite loop, Can't Boot USB "disk error"


Have you tried changing the boot sequence inside the BIOS?

Normally pressing F2 or F12 on the computer will solve this.

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I'm running Windows 7 on a DELL XPS. Before this happened a disk scan was running and I reset the computer before it was finished. It restarted the first time, but by the time I got back to the computer it was on the "Strike f1 to retry boot" screen.I've tried turning on CAPS LOCK, NUM LOCK & SCROLL LOCK and hitting ALT - E,F,B, but that did not seem to work. I don't know if I did the combination work or something, but I tried a variety of combos and none of them seemed to work. I also tried reloading the default settings in the Boot options menu and that did not seem to help either. I've read resetting the BIOS is a possible solution, but I'm not sure what the next step is at this point.Any help would be greatly appreciated.* UPDATE: I just ran a diagnostics test and it said Error Code 0141 - No Drive Detected

Answer:Getting "Strike f1 to retry boot" "Error Code 0141 - No Drive Detected"

Its having issues detecting the hard drive. What is the exact make/model number of this computer?Curious as to why you didnt allow it to finish properly? Did it take forever getting hung at a certain point of the scandisk in which you told it to reboot because it was not progressing further? I have a strong feeling you will need to replace the hard drive. The system sensed an issue with the drive before it died and it attempted a scandisk to try to repair, and right now it sounds like the issue with the drive got worse from the point in which the system detected a scandisk was necessary to correct for errors.

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I am using a WD Proxkey DSC and while signing I am getting the following error"
"The Windows Cryptographic Service provider reported an error: The parameter is incorrect. Error Code: 2148073511"

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