Computer Support Forum

Battery not showing up or charging

Question: Battery not showing up or charging

I just purchased a new battery for my ThinkPad laptop. Since IBM is no longer producing ThinkPads, I had to buy a 3rd party replacement. I found a 6600MAh battery that was supposed to be compatible with my laptop. However, when I insert it, the laptop shows "Error" on the battery screen. The battery indicator on the laptop blinks, then goes steady (which means charging) but about 5 to 10 seconds later, starts blinking (I looked in the A21p guide, and it didn't mention blinking yellow when plugged in, so I'm assuming it's an error code). The battery works, because when I unplug the computer, it stays powered on, despite Windows reporting 0% capacity and IBM's utility saying Battery Error.

If it works...why won't my computer charge it!?! If it needs recalibrated, how might I do this (should I drain it until it runs dead and then try?). If it doesn't fix soon I'll try to get a replacement.

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Preferred Solution: Battery not showing up or charging

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You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Battery not showing up or charging

I ran it down completely, and then the laptop charges it, but it only charges it to like 5 minutes worth of power and then goes back to showing errors. Windows can't detect the battery power level or anything, but it knows there's a battery.

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Battary not charging showing plug in not charging , laop top was purchase in july 2015 from Vijay Sales mumbai chembur. Pl give some solution

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my HPprobook 4540s laptop's battery is showing plugged in not charging, it is not able to start until i plugged it in but even after plugging in, its not charging a single %, plz resolve this problem. i m using windows 10.

Answer:battery is showing 'plugged in not charging'

Hello preet4, Welcome to Forum !!  Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon. NOTE : Update the latest BIOS for your Notebook from HP Support Site Testing and Calibrating the Battery (Windows 10)http://support.hp.com/my-en/document/c04700771  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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I just did a clean install of Windows 8 Pro on my 3 years old Asus Laptop.

Everything seems to be working fine, except for the battery indicator and some Asus Fn keys..

The battery cannot be charged, it keeps showing 0% charging even after a few hours.

I tried disabling and re-enabling the Microsoft ACPI-compliant battery driver, but to no avail.

Any help is appreciated. Thanks =)

Answer:Battery Indicator keeps showing 0% charging.

uninstall the battery in device manager

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 I have about 20 or so R60's in a cart at that is checked out for use daily. I was just informed that the battery critical lights on the laptops are coming on and staying on even while charging and at full charge??  Anyone have an idea why this is happening and what I can do to fix it? I am thinnking that it may be a problem with the power strip or the power outlet, but have never seen this before... Thanks!

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In my new HP Spectre is not showing in power option (battery icon) time how long can notebook work and also how long will take for complete charging battery. There is all time only "calculating...".....How can be possible? Notebook is brand new, just 2 days.....

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This morning when I plugged my HP G62 into the mains nothing happened. I knew the battery was flat but there appeared to be nothing going through the charger. Several attempts later it started to charge and the machine booted up as normal. There were 18 windows upgrades to go through on restart and when the machine was back on again I noticed that the charging symbol was absent from the battery icon and has remained so ever since. Also, the battery seems to be losing power quicker than before.The machine is only 17 months old and I have had no previous problems.

Answer:Battery symbol not showing as charging when plugged into mai...

Hi, Have you tried the small arrow at the right hand corner ? Just click it,Click CustomizeSelect your prepered option Regards.   

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hey my system is 2 years old.my battery went dead so i ordered new battery...but since the time my battery went dead my laptop has not been working smoothly...sometimes it beeps ...i thought it might be due to absence of battery so i brought new battery and it started..but the problem is that after the first time use of battery of battery ,the laptop never ran on battery again...either it ran only on ac power or battery attached with ac power...it shows 8% available(plugged in, charging)...if i remove power cord it directly turns off without warning or shutting down...plzz help...its pissing me off...i have already spent on new battery which i believe is a genuine one...plzz help.. 

Answer:Battery showing 8% charging,plugged in still not getting charged

Hi
 
Welcome to community.
 
I understand your concerned issue,in order to get the recovery from the respective issue you need to re-install the Lenovo Energy Management software, afterwards please perform the Gauge Reset, to do so, undergo the mentioned steps:
 
1. Open Lenovo Energy Management.
2. Under Battery Health, Click on Start for Battery Gauge Reset.
3. That should refresh the gauge and let the system finish through the cycle.
 
Performing the Gauge Reset will take more time, so please do not close the laptop by that  time.
 
Regards,
Sameer
 
 





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I just bought a new hp pavilion notebook Product No#L8V46AV. when i start the notebook battery not charging, shows plugging, not charging 0% . Is there any way to slove this issue?

Answer:my new hp laptop battery showing plugging, not charging 0%

Dear Customer,  Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board http://support.hp.com/us-en/document/c04700771http://support.hp.com/us-en/document/c01297640http://support.hp.com/us-en/document/c00259897  Hope this helps, for any further queries reply ... Read more

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Hi anyone getting this? Any way to resolve?

Thanks

Answer:HP G60 120US battery showing plugged in 0% not charging

There are a few steps that need to be done to troubleshoot this.

Firstly, does your laptop run fine on battery power? Have you charged it long enough as usual and let it run on the battery? And if so, does it last as long as it should?

If it doesn't run long on battery power after charging it for a while, this may mean your battery is faulty and needs replacing.

Secondly, if your battery does work fine, if maybe a software glitch. Go the Device Manger, (Start key and X then click on Device Manger, or type it in at Start) double click on Battery and right click on Microsoft ACPI-Compliant Control Method Battery, and hit Uninstall. Then click on Action, and hit Scan for hardware changes and the driver will reinstall itself.

If this solves it, then it's a software glitch. This is sometimes common, but in all of my experiences with battery related issues and charging, it's ALWAYS been the battery or some type of hardware issue. My gut feeling is that since your laptop is probably four to six years old, you probably do need a new battery.
Solutions to common battery problems
Some additional battery resources.

A tip I'll don off, I always clean the contact fins on the motherboard of the laptop with about 90 percent rubbing alcohol. This cleans the contacts and can help the battery in some cases and prevents weirdness in general.

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I have to charge my phone every day now that H+ has apeared

Answer:Now that H+ is showing on my screen the battery needs charging more often is this normal

U have mobile data turned on, and it drains the battery faster. Thats normal

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Hello,
I am using dell Inspiron 15R laptop. Some time ago my charger was broken out and my battery was also showing needs replacement. So, recently i bought new Original Dell Battery and Charger both. But when I plugged in both, it is showing plugged in not charging. I took battery out and again inserted it but it is still not working. Now tell me what to do. How to fix this issue.

Answer:My laptop is showing Plugged in Not charging even after new battery and charger

Does the computer power on with the AC adapter and without the battery? If no, does power indicator light on the AC Adapter lit up ? Do hear a series of beeps or see any lights on the system? By the way, what your Dell model number and version of windows? Example: Dell Inspiron 3543, windows 10

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I have dell inspiron 3521, few days before my laptop was working fine. But suddenly "plugin not charging" message i got in tray. I also checked on Battery meter it showing "Battery charging disabled"
Attached is the screenshot of the Battery meter.

Answer:Battery chargind disabled as well its showing (85% available, plugin not charging)

Hi, 
Try doing a system restore. 
Update the BIOS and let us know how it goes. 
Go to f2 menu and check for the ac adapter status . 
Do we have another adapter or a battery to try.??
Do keep us posted.

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Hello friend .... Please i m very upset...........
i had sony vaio E series with Windows 7 Home premium 64 bit.
its just 1 year .........
all was well last night.. when morning i press power button it was not on i put battery connection then it worked and i htought that battery discharge problem.
But
its almost 2 hours battery status still showing
44% available(plugged in , charging)
and not charging ........ i think as without battery laptop not working........
Please help me with the solution..........
its almost a year to buy laptop.
Hope someone understand what i want to convey...........

With best Regards'
rubal

Answer:SONY battery issue Its showing 44% available(plugged in , charging)

High chance your battery has gone bad. Contact Sony Support they should be able to help you.

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I have got problem on my laptop, I already had a problem where my laptop used to go on sleep mode whenever I plugged the charger or press the brightness increase or decrease button, but i managed to work despite the problem. But, now my laptop has stopped charging at all,
whenever i put the charger my laptops shows sign of charging but donot actually charges, as the charging light remains off ... if i try to move the charger tip then the charging light glows sometime. I am really in a problem so plz help me.

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Good day,I have reached the next problem: after I've returned back from a vacation, I have inserted AC adapter into my laptop and the orange battery indicator was not displayed. I have turned on my laptop and found, that the battery doesn't charge - there is "Plugged in and not charging" message near the battery indicator in the tray. I have tried to follow the steps from the http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Ideapad-Z400-or-Z500-battery-will-not-cha... , but it didn't hepl - the program freezes on the first step "Now configuring the program..." http://take.ms/k0TBi Have also tried to delete/reinstall Energy Management - nothing helped. OS - Windows 8.1 x64.Power Management Version 8.0.2.14. (have also tried to reset battery via that toold - didn't help). Thanks in advance.

Answer:Z500: After full discharge battery is not charging - "Plugged in and not charging" message is shown

After 6 hours I have unplugged AC and then plugged in it againg - everything works well.Do not know what really happened The topic can be closed.

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Hello,please help me  Laptop: Lenovo 3000 N200  Laptop Battery not charging "plugged in, not charging" Please say how to fix?  

Answer:Laptop Battery not charging "plugged in, not charging" Lenovo 3000 N200

Hey Matrix4478,      Welcome to the forums,    First of all I would suggest you to completely drain out the battery, and then once it is completely drained out, while your N200 isd powered off let it charge.     keep me postedregards





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I have a Thinkpad X1 Carbon (Gen3) Model 20BS touchscreen  running Windows 7 64 bit. The battery is not charging -- it's in a perpetual state of "plugged in not charging"  and even when plugged in, it?s losing appr 1 percent per day (down to 31%). This has happened a few times over the past 3-4 months since I got the machine, but I've managed to find things that "fixed" it (at least temporarily): - Resetting the power gauge worked once - Changing the custom battery charge threshold worked a few times - Plugging in the power cord at different stages of reboot seemed to fix it once (although not sure why / how) Based on previous thread posts, I've uninstalled and reinstalled Power Manager and then tried to run Battery Gauge Reset, but to no avail. And the reset only appears to run for about 30 sec before the system tray icon switches back to normal. Thanks in advance. Karl

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Good day, I bought my Lenovo G580H 1 week before, and before few days i saw, that the battery is not charging. First time the battery was on 61%, later when i was watching the film without AC adapter and after it pluged the AC adapter i saw, that the battery is on 7% and not charging. So no it's not charging too and when you want to watch a film or something without ac adapter laptop is truns off autmatically. So for what i should be angry? For Lenovo or for Windows? Thanks for your help, and sorry for my bad language .Regards from Lithuania.

Answer:(Win 7) Lenovo G580 Battery problem ''Plugged in, charging'' but not charging

Hi Alabama,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the Battery is not charging and also not providing backup as expected in your G580 Laptop, I suggest you to open the LEM (Lenovo Energy Management) and perform ?Battery Gauge Reset? to get the issue confirmed.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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So lately I've been having an issue with my laptop.  The charger is plugged in but the computer doesn't seem to recognize it unless I shift the laptop to a certain position.  This seems to have little to do with the position of the AC plug in the DC port at all as it's not the same positions that will actually get the computer to recognize the charger is plugged in. I don't think this has anything to do with the battery itself as removing the battery does not make the connection more consistent.  The computer will still not recognize the AC adapter is plugged in.  I had the same problem with my old laptop, a V570. It will also briefly lose connection and restore it before my display can process it.  I know this by the CPU throttle in the BIOS (which I can't access to turn off because of the version of BIOS used) will randomly slow my computer down and won't restore to full speed when the charger is making connection again. What just happened lately which is making me wonder about this more is that my laptop stopped recognizing the charger as being plugged in in the tray icon but the charger light on my laptop started flashing orange.  The blue power light was also flashing. Sometimes when I restart my computer to reset the CPU throttle, I will get a pop-up message from the Battery Management Software stating, "Adapter has limited support: performance will be affected ..." Full specs available on the purchase page here. &n... Read more

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X220 - after clean win install, battery charger does not say "charging" or "not charging" any more. On factory install it would say 'not charging' and drain battery below 100% until 95% or similar.

Answer:X220 - after clean win install, battery charger does not say "charging" or "not charging" any more.

Do you have the Thinkvantage Power Manager installed?

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Hi everyone,I am facing a problem here. My G505 doesnt show battery charging animation; when i boot up the animaion shows upto 5 cycles, and then stops. My lenovo enerygy management is in the 'Maximum battery life'mode. The AC power adaptor works when I remove the battery and start up the computer. The indicator lights for battery remains amber colored with slow blinking.Please help me with my problem.Thanks, Vicky


























battery.jpg ?30 KB

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Hi...

I am having a problem with my laptop computer. I figured out that my laptop, when being charged or using the Power Outlet, runs at 100% CPU at times, and slows me down when running and working on some open applications. At first I thought I had tons of spyware or even a virus, and even posted a Hijackthis file here. Nothing was found.
I figured out that my cpu runs at 100% when using the power outlet, or when my computer is chargnig. When I unplug the powercord and use the battery life, everything runs GREAT!!!!! my cpu drops to a normal 4-8% usage with multiple applications running. WEIRD huh? Can anyone relate to this ?? Is this and indication that my battery is going bad???? Can someone help me with this or suggest what is going on? I am running windows XP home edition, and have a compac presario 1500 series. Pent 4..

HELP!!!
 

Answer:CPU runs at 100% when charging laptop battery, when not charging its fine. HELP!!!

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Hi, I upgraded my Sony Vaio to Windows 10. Since the upgrade, battery icon showing "Plugged in, Charging" but not actually charging. Always it is in 3% and when unplug the power, system shutdowns.

Answer:Sony Vaio - shows charging, but not charging the battery?

From: Recovery and Troubleshooting Guide
Connect to a Power Outlet in the Startup Guide.
When you intend to run your VAIO computer on battery power, the battery pack may have run out of power. Connect the computer to a power outlet. For details, refer to Connect to a Power Outlet in the Startup Guide.
If you did not previously follow the standard procedure to turn off your VAIO computer, the power controller may be suspended due to a program error.
Do as follow:
- On the models with a built-in battery pack, unplug all cables and peripheral devices, including the AC adapter and USB devices, from the computer, push and hold the battery off button for at least three seconds with a thin, straight object (such as a paper clip), and leave the computer for at least
five minutes. Then, plug the AC adapter and turn on the computer once again. For the location of the battery off button, refer to Locating Parts and Controls in the Startup Guide.
- On the models with a removable battery pack, unplug all cables and peripheral devices, including the AC adapter and USB devices, from the computer, remove the battery pack, and leave the computer for at least five minutes. Then, reinstall the battery pack and turn on the computer once again.
? If the charge indictor is blinking or the ? power button does not work, a battery error may have occurred or the battery pack may not be detected.
Do as follow:
- On the models with a built-in battery pack, unplug all cables and peripheral devices,... Read more

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Please help me,I have a Lenovo laptop G series with windows 8,my laptop problem is that the battery is not charging but when I click battery icon "plug in charging" but it still not charging,why?

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Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

Answer:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

Answer:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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Hey, I really need help. I'm having problems with my laptop. It's a dell inspiron 7559 and was bought around January. Recently I have seen that the battery has no longer been as hot as it used to be when I first started using it. Along with the sleeve on the tip of the screen power adapter (below the part where the adapter lights up) has started to come off, exposing the wires. The battery has continually dropped down its percentage rate ever since I bought it, and it won't go back up. It is currently at 0% battery life and it says when you highlight over the battery icon ( plugged in, not charging). It also happens to show the BIO setup when I start the computer and shows that the batteries wattage and type cannot be determined. In the BIOS setup, the ac adapter type is unknown. The battery has not been through any harsh conditions along with the laptop. I have tried removing the battery, starting up the computer with the ac adapter (which is 130 watts), then adding the battery back, and ac adapter, then turning it on, but it had no effects. If I remove my ac adapter while my computer is on ,it instantly turns off. If someone can support me with this issue, it would be gladly appreciated. Thanks.

Answer:Laptop battery not charging, battery not identified, 0% battery life

It sounds likely the charge circuit on the mainboard is damaged.  Contact Dell to have the mainboard replaced under warranty.

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Hi guys, I ran into this problem a few days ago where the laptop is plugged in, it says its charging, but the battery % won't go up at all. It started around 16% and each time I unplugged it for whatever reason it would go down but when I would plug it back in it wouldn't charge it back up. So now I'm at 8% and afraid to unplug it again.  I have the Energy Management set to Balanced, Maximum Battery Life, and it's status is "Charging" and "Good". Any help is appreciated, thank you guys.

Answer:Y510P "plugged in, charging" but battery is not charging

hi kanyewest,
 
Welcome to the Forums.
 
Can you try the following:
1. While having the battery and AC adapter plugged-in, boot into the BIOS (by pressing F2) and unplug the AC adapter until the system shuts off (this is to compete the discharge the battery).
 
2. Once the machine shuts down, remove and reinsert the battery and plugin the AC adapter then let the battery charge for about 2hrs while the machine is off and observe the battery lifght indicator. After 2hrs, power up the machine and observe the battery percentage.
     - Link to picture
 
If the battery is stucked at 0%, I recommend you contact lenovo and report your findings as the battery may need to be replaced.
 
Support phone list
 
 
Regards

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For some time have received the error message regarding under power smart adaptor with newer replacement HP adaptor matching original.  Battery icon lists % charge & "not charging".  Battery tests good in HP Support Assistant battery check.  Power adaptor will power my older Pavillion laptop but not  the Envy with or without battery installed.  Battery charging LED does not light.  Have tried re-calibration by deleting Microsoft devices in Device Manager.  Envy will operate with and without battery while using Dell power adaptor. Computer repair shop says Smart adaptor produces 0 voltage (even though it powers Pavillion) and I need a new battery (even though diagnostic test indicates good). Help!!!

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Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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I've had my HP Envy laptop for about 3 months, and yesterday I noticed that when it was plugged in it wasn't charging (the battery icon says "plugged in, not charging"). I turned it off overnight, plugged in, and this morning the battery was fully charged. It only seems to not charge when it is turned on. I have tried removing the battery, turning on, deleting the ACPI-compliant control method battery, turning off, and turning back on again (as advised in other forum responses), but with no joy. At first I thought it could either be a battery issue, but the fact it fully charged overnight whilst off would lead me to believe it's not, and is probably a software / settings issue. Any ideas please, I've run out of google search ideas!!

Answer:HP Envy Battery Problems - not charging when on, charging fu...

Hello HowfenClaret, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number we can provide you with accurate information. How Do I Find My Model Number or Product Number?Which Windows operating system am I running?Is the Windows Version on My Computer 32-bit or 64-bit? Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!

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Running Windows 7 x64.One of my end users' T410 would say that it was charging, but the battery percentage would never change unless you unplugged it. Then it would get lower, but plugging it in would not recharge the battery. We tried putting her HD in a working T410, but the problem carried over. I ended up giving her a new laptop, but I would like to fix the errant T410 if at all possible. Since the problem carried over with the HD in a working T410, I figured it was a software issue.  Reinstalled Windows. No good.Did a wipe of the HD (everything 0's). Reinstalled Windows. No Good.Booted from Linux liveCD. Charging worked, but once I booted into a fresh copy of Windows, it stopped charging. So it seems that the hardware is capable of charging the battery, but not on a fresh copy of Windows: only Linux. Is there anything else I could try to get it working on Windows? Thank you for your time and have a great day.

Answer:T410 says "battery plugged in, charging" but not actually charging

Hi Hang,
 
Welcome to Lenovo Forums.
 
As you are facing the improper charging of battery , in that case you please need to perform the following steps and check  if the issue gets resolved.
 

Open Lenovo Energy Management
Click on the bottom gear icon between i and ?.
Under Battery Health, Click on Start for Battery Gauge Reset.
That should refresh the gauge and let the system finish through the cycle.

 
I hope the above information helps.
 
Regards,
Shashi
 
------------------------------------------------------------------------------------------------------------------------------------
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Hi, I have an X220 Tablet that's about 3 and a half years old -- so unfortunately just out of warranty -- and I'm having battery/charging problems. A few months ago the original 6-cell battery that came with the laptop died: Power Manager reported it as dead and needing replacing. It had had 500-something cycles, so it seemed reasonable. I went ahead and bought a new 6-cell battery from Lenovo, the 67+, and then my system was fine again. But one day a few weeks ago this battery suddenly stopped charging. Power Manager reported that "The battery is in good condition", and it was reported as "Status: Charging", but it was not actually charging and was instead very slowly discharging its way to 0%. Something suspicious is perhaps that PM reported "Current: 0.00 A". I thought it might be the battery, so I got another one, but that has exactly the same issue -- now I have two batteries, each discharged completely and with no way to charge them. Charging doesn't happen regardless of whether the computer is on or off, or whether I'm in Windows (7) or Linux. I checked the AC adapter/charger with a multimeter and it is reporting 20V as it's supposed to, so I guess that's okay. Plus, the laptop runs fine on just the AC adapter, even if it's a little bit slower (which I gather is due to it being 65W rather than 90W). The only slightly unusual thing I can remember from the day charging stopped functioning is that I was using the 'always on' USB port to charge my ... Read more

Answer:Battery not charging despite being reported as good and as charging

It is hard for me to be certain without seeing it, and Sweden is a long way from San Francisco. The symptom point to a blown fuse or power transistor (mosfet). Either can cause your problem, and usually require motherboard replacement. If nothing was going on when the problem started, (no power failure, lightning storm, failure of power adapter, tripping over the cord) I would guess mosfet. Some shops can repair fuses, but they require fairly good soldering equipment. I have had much poorer luck fixing mosfets, because usually, more than one chip is bad. You might be able to find a motherboard for a reasonable price. I have one for sale on eBay for under $100, but international shipping is expensive and you might do better locally. Send me a private message if you wish to discuss

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Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

Answer:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

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It looks like the problem is pretty the same as with "Ideapad Z400 or Z500 battery will not charge - plugged in not charging". My battery worked fine when the OS was Vista , Windows 8, but after windows 8.1 installation it was "plugged but no charging". I already have reinstalled the windows, nothing happened. I tried to install the same firmware as Z500, but it isn't work. Lenovo Solution Center displays battery as "Battery software not installed". Downloading and running Settings Dependency Package does not help. I can't find a new firmware in any place  Please Help! By the way, I checked my windows version, and it appears Windows 8 Pro (like it was before I tried to upgrade to win 8.1)













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Answer:Thinkpad SL500 battery problem - plugged in not charging, No battery software found

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are facing battery issues in your Lenovo ThinkPad SL500.
 
I would suggest you to follow the below troubleshooting steps.
 
Go to control panel -> Device manager. Under batteries tab, uninstall Microsoft ACPI Compliant control method battery, restart the system and check if battery charges properly.
 
If the above said didn?t help, shutdown, unplug AC and remove battery. Press and hold power button for several seconds. Then re-install battery and AC, restart and see.
 
Update BIOS to the latest level.
 
Please post back with the results!
 
Best regards,
Mithun.





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Hello.  I would be grateful if someone can help me with solving the following battery issue.
My XPS13 9343 (with Windows 10, 2015 model) recently stopped charging when connected.  I have conducted BIOS test, stress test, system test, battery test recommended on Dell forum, but could not find any issues.
Then ran device manager and checked & updated drivers, tested for virus, scanned the system, but could not detect any issues.
Lights on AC adopter is on (static) , and the front light under the touch pad turn on white briefly when connected then turn off immediately when plugged in (when disconnected, orange light comes on).
It seems charging is disabled...I might have touched keys without realizing (I checked whether there were hot key to enable/disable charging, but could not find one).
Since it is an ultrabook, and the battery has no issues, I have not opened the back to take out the battery.
I brew into the connecting hole, but it did not solve the issue.
Please help!

Answer:XPS 9343 (2015) battery not charging - no issues with battery or AC adopter when tested

If the system doesn't detect the AC adapter correctly, the battery won't charge.  That's the first thing to check - F2 at powerup.  If the adapter shows unknown, either it, the DC jack, or the mainboard is bad.  Replace parts in that order.
If the system DOES correctly identify the AC adapter, but the battery won't charge, odds are (particularly given the amber light), the battery is the faulty part.

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The battery status toggles between not charging, not used, and unauthorized battery after it was calibrated using one key. Before that, the battery was working perfectly, lasting close to 5 hours. Now the laptop shuts off when unplugged and the battery status is constantly changing. I've had this laptop for approximately a year now and it was unused and left in an unopened box for the first 8 months. 

Answer:Lenovo Yoga 500: battery status toggles between not charging, not used, and unauthorized battery

Hi, Denkendale ?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Do this test -
 
1) Switch off the laptop.
2) Disconnect power supply. Keep the battery connected.
3) Try to Turn ON the laptop.
 
If the laptop does not turn ON, the battery is faulty.
 
Also, Try turning the laptop off, removing the battery, unplug the AC adapter, press and hold the power button for thirty seconds, install the battery back into the laptop but don't connect the power cable and try to start the laptop on battery power. 
 
Update us how it goes.
 
 
 
 
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful. Give Kudos to a post which you think is helpful and reply oriented

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 Still having problems.... I was hoping someone at Lenovo/ IBM could help me... I am unable to register a service request online. I have found the Lenovo website very difficult to use and there does not seem to be anybody to contact by email. Product: Lenovo Helix: 36971A1 I have done a lot of research about this - I have read all the Lenovo help forums and have thoroughly been through their websites to try and resolve this issue but alas no luck. ... I have a battery issue - I realise that this has been written about extensively but like I said none of the methods suggested (i.e. software updates, BIOS update, uninstalling drivers etc) has solved my problem. I purchased my machine in June and up until 3 weeks ago it was working perfectly. But now... In short, the tablet part of my Lenovo Helix seems not to charge. Also Lenovo Settings app sems to have changed - now no option for maximising battery or to fully charge like people have been mentioning. I simply can't find this option anymore. -Computer seems to only run on battery from the keyboard dock-Once seperated from the keyboard dock, the Tablet section (having been plugged in to power point for hours only lasts about 30mins)-Battery level for tablet shows 0% plugged in - not charging-Keyboard dock seems to charge fine and shows true battery power level - charges to 100%-Once separated tablet part only works for short period before it di... Read more

Answer:Helix Tablet battery problems - invalid, 0%, not charging, battery error

hi, I'm exactly similar problem.  it is really annoying. I have sent it to service centre once, they simply don't know and just reset the unit by pressing small hole at the tablet, the they do full recharge.  some how it works. later, at the same day occurred again and I tried replicate same process but no luck. then I follow instruction from one of the suggestion in this forum, it solved. it was 2-3 mth ago. now, after I upgrade to windows 8.1, the problem came back. all of this problem created from lenovo power management software together with their metro apps which setting what power management should do. the real culprits when you have setup some setting, then you undock or dock the tablet.. so I believe the software got confuse between the current setting with two unit (keyboard and tablet) especially if you ever play around with setting to extend the battery life which the power management will allow the battery to be charged not more than 50%. what the bad idea ... may not so bad but bad execution... we dont want this stupid geniuses ... we just want our unit working as when we purchase it. your latest driver is suck... big time... u should fire your engineer. .. pay 2k but got monkey ....     

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Hi, I suddenly encountered a battery problem in my laptop, IdeaPad Y510P. It seems like other folks have the same problem in Ideapad series.   When I plug in a charger, the laptop shows that battery is charing but, it never goes above 7% (w/ max battery life mode). According to Energy Management, battery status is fine.  After searching similar issues, I think it may be a problem with firmware, but I was not able to find a firmware update for IdeaPad series, Windows 8.1.... I have been using my laptop over a year, but never had this problem before. Can you please guide me through how to fix this issue?  Thanks for your help..! 

Answer:IdeaPad battery firmware problem (not charging. battery status is fine)

Taehyung wrote:Hi, I suddenly encountered a battery problem in my laptop, IdeaPad Y510P. It seems like other folks have the same problem in Ideapad series.   When I plug in a charger, the laptop shows that battery is charing but, it never goes above 7% (w/ max battery life mode). According to Energy Management, battery status is fine.  After searching similar issues, I think it may be a problem with firmware, but I was not able to find a firmware update for IdeaPad series, Windows 8.1.... I have been using my laptop over a year, but never had this problem before. Can you please guide me through how to fix this issue?  Thanks for your help..! As suggested in your other posting before making a final conclusion that it is a defective battery firmware, can you try to uninstall the Energy management program? After that reboot and install it back and see if there is a difference specially on the battery status. Also basing on your statement that the unit is with you for more than a year and you have not encountered any problem except recently it would seem that a battery replacement might be in order. Again before jumping into conclusion check the ac adapter and battery based on the procedure given in your hardware maintenance manual.

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Hello

I just purchased a Satellite L775-15q and I want to know the best plan to charge my battery, so it can last as long as possible.
Should I leave the laptop always connected on the charger power cord, no matter if it has full battery or not? Should I always let the battery drop to 10% and then charge it up to 100% and then remove the cord? Or should I do that from time to time and not every day?

Thanks!

Answer:Satellite L775-15Q - Battery Charging plan for long battery life

Hi,

I think the best that you can do is discharge the battery two-three times a month not everyday.

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Hi, I set my laptop to "Battery protection mode" which is supposed to limit charging to 60%. I noticed that once my laptop is at 60%, it switches to A/C for a few minutes, then it discharges by 1% and then charges again to 60%. This process repeats every few minutes. Is this supposed to happen? I'm worried that each time it discharges and charges again, I am wasting a charge cycle.  When I allow it to charge to 100% under "Battery Fully charged mode", it will switch to A/C when fully charged and does not discharge again so I don't think there's an issue with my battery.  Thanks for any help!

Answer:Battery Protection Mode - U410 Battery fluctuates around 60%, keeps charging and discharging.

It is fine for the laptop dont worry.





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I am facing the below given 2 problems with the battery of a brand new lenovo U41-70 i5 Red model.
 
1. The plugged in but not charging error. Some suggestions in the web ask the user to remove the battery and change some stuff in the device drivers, but in my model the battery is not removable.
 
2. The battery dissipates a lot of charge while in complete switched off mode (not in sleep, nor hibernated). I have also disabled the windows fast boot mode from the power options, but doesn't work.
To give an estimate, in approximately 9 hours of shutdown (and the charging removed) the battery dissipates from a full 100 to 70%.
 
Note: I have updated the laptop which came with Windows 8.1 to Windows 10. Hence, the system is running on windows 10 now. The laptop is 10 days old.
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Answer:U41-70 - 2 battery problems (Battery not charging and charge loss in shutdown mode): Model Lenovo U4...

Hi Rudranil,
 
Welcome to the Forums  
 
As per the query we understood that you are facing issue with battery in your Lenovo U41-70 laptop.
 
Check with different battery and different adapter if available, check if there are any damage in the port, also try to uninstall the Microsoft ACPI and check for the issue. To uninstall go to device manager and select batteries option and select the drop down and select Microsoft ACPI control method battery option and right click and select uninstall.
 
Let us know the result.
 
Best regards,         
 
Ashwin.S





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Yeasterday day I performed Battery gauge reset. After full discharge of battery my laptop turned off. I was unable to turn on. I removed battery, DVD room etc after doing many things don't know how I was able to turn on the laptop.  From today I am facing another problem. When I switch the Battery mode from Maximum to Optimize or vice versa my Laptop stops charging the battery and Laptop is turning off after discharge of full battery. I do same things after doing these things many time I become able to turn on laptop back. Now again my laptop is not charging battery because I changed the mode. Any Idea how to fix this issue? Is there any easy way to enable charging and disable charging? Like Dell utility? My OS details.: Windows 8.1 Pro

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HI , I'm have ing trouble with my HP Pavilion 15p077TX  Notebook (1yr 6 months old), its battery charge got stucked at 2% (nor further charge loss nither is it getting charged), I'm currently using it via my AC Adaptor and the irony is that I'm posting this from it in the same condition. Things i've tried so far:- Updating the bios (Current BIOS Version/Date : Insyde F.42, 18-03-2015) {I have a doubt about the bios version here cause when I tried to check the current bios its showed me this one and F.7 for Intel Processor, not sure If its the proble with this case.}- Uninstialling the ACPI -Compliant Control Method Battery andn then redetecting it- Updating the support assistant and running the battery check which gives an unknown 93 error (tried both VERSION:  8.2.8.25 and VERSION: 7.7.34.34 )- Unpluging the battery and the ac adapter and holding the power button for a whole minute-Tried HP Diagnostic Tools' Battery Check which took like 10-15 minutes and responded as no battery is pluged in. Right now I don't have much in my mind to try on this, If anyone knows anything please do share, that might me helpful.Thanks in Advance.Enigma 











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Answer:Battery check Unknown 93 status, Battery not charging, stuck...

Hey @EnigmaDimirti, Welcome to the forums. I'm here to help. I would strongly suggest Testing and Calibrating the Battery. Should that not solve the issue, I would suggest calling in for support to see about replacing the battery, as it should not be displaying "no battery is pluged in" when you run a battery check. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html If this helps, please hit that Thumbs Up, and Accept as Solution. Cheers,TechSurge.

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I've had my Yoga 13 for a few years now, but it wasn't until last fall or so that I started to get 'Unauthorized Battery' warnings upon start-up from the Energy Management program. This is a bit ludicrous to me, as the Yoga 13's design makes it impossible to switch out the battery on your own (ie. it's the original battery, and not an unauthorized replacement). As a result, my laptop stops charging, which is a concern for me as I am a university student who doesn't always have a power outlet handy. I understand this is a serious bug or issue. The first time (and subsequent times) it happened, I found a similar thread here on the community board which advised numerous fixes which have worked for me in the past whenever my laptop starts displaying the unauthorized battery warnings. This time, however, nothing I do seems to work and I'm getting ridiculously frustrated. The things I have tried thus far (that previously worked, but this time around, did not):- Uninstalling and reinstalling Lenovo's Energy Management program - NOTE: Usually uninstalling this program removes the 'block' on battery charging, but this time around it doesn't seem to be working. - Fiddling around with the Energy Management program's power settings - Uninstalling Notebook FanControl (which I used to control the random fan accelerations that the Yoga 13 is prone to)- Doing a hard boot by holding the power button - Booting from BIOSThe last time this happened, I had the unit sent i... Read more

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Hi, My Lenovo G570 battery is stuck at 90%. It says plugged in, not charging. It just happened over night. Next day battery refuse to work. In windows it says battery 90% and is not charging but battery has no charge at all. When I disconnet the A/C power laptop just shutdown immediately. As soon as I unplug the power laptop just shutdown as there is no charge in the battery. I did reinstalled the Power managment and also updated it. I all unpluged reboot in OS, restart, put battery back and boot into the OS back. Nothing seems to work. Is there any suggestions?  UPDATE: I just installed Lenovo Enery Managment in windows 8 before I was trying in windows 7. In the battery tab there are two options Maximun battery LifeOptimized battery HealthIt is selected to "Optimized battery Health" and won't change regardless of power plan. I click on  "Maximun battery Life" and when I open the app again it reset it to "Optimized battery Health". UPDATE # 2: Lenovo Solution Center say that battery life is GOOD. "Your battery is in good condition".













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Answer:Lenovo G570 battery not charging. Battery stuck at 90% but has no charge at all.

Hi Katag570,   Considering the age of the G570, I belive you might have to replace the battery   





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Hello All, I'll try to keep it brief. I recently purchased a B560 system and noticed the Battery Indicator (located on the left side palmrest) is flashing orange constantly. In addition to this, the Windows Battery Icon (on the system tray) is indicating that the battery is not charging at all. I've done some basic troubleshooting: Rebooting the system. Removed the battery, reseated it. Unplugged the system from the power connector etc. and the system still indicates the battery isn't charging. More details:The system was manufactured March 03, 2011 and purchased new from on Bestbuy May, 2011.Windows 7 64bit, recently upgraded to SP1, no other issues to report 

Answer:Lenovo B560 Battery Indicator flashing and Battery not charging

http://forum.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/Lenovo-Ideapad-Y560D-AC-Adapter-Battery-Prob...

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Hi,I have an IBM T60, my battery works fine. Lost an hour of battery life from when it was first bought, but that's not the issue.When I plug in my charger sometimes (most times), I check the battery thing in the taskbar and it says "Plugged in, not charging". I worked out how to resolve this by taking my battery out, leaving it out, while the laptop is plugged in, and then putting it back in Sometimes I get home from school and the battery is at 20%, I just charge it over night, or think i am, and it doesn't. That's the issue, I don't realise it!  please help. Thankyou.

Answer:T60 Battery ; Plugged in, not charging, I get it to work eventually, but it can drain my battery!!

Oh, and another thing. This happens to my brother aswell (also owns a T60); the laptop would be working fine, until it decides to give us a black screen. Only way out of this is to put it to sleep, and wake it up again. Nothing in particular starts this issue. Thanks

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I am using a G500s laptop and  it was having the following issues *laptop was not charging * both battery and power indicator keeps on blinking when the laptop is connected to power. Even when the laptop is switched off and when it is connected to a charger the power and power indicators are blinking. I gave my laptop for repair and they informed that they had replaced the motherboard and the laptop was working fine for 2 months. Again the same issue is happening. Please advise me what can be the issue?  

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I am having Y500 laptop. It is almost 16-18 months old with no problem till last week.Suddenly I found that i can not start my laptop without AC power in. After starting using AC power I found that my battery icon shows that is is "70% charged,, not charging."  Now the battery indicator shows blinking but battery doe not get charged and also now AC power is always needed for working on laptop.. I am not able to change power options too. They are disabled in advaces power setting tab in power option. I am logged in through administrator rights.. My laptop can not draw power from battery ..even though it is charged to 70%..

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HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

Answer:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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Client's relatively new Yoga 500 is exhibiting a weird problem in Windows 10 anniversary edition. The battery is currently at 47% but keeps flickering between charging and not charging. The icon changes every second, possibly faster. Tried swapping power supplies so it's not that. When first reported, the battery was at 40% but then got to 47% during a reboot. The battery on the Yoga 500 is internal so not possible to try swapping batteries. Any ideas or suggestions?

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The new replacement battery for my T40 is not charging at all. in spite of the fact that the T40 battery statistics state the battery is healthy , charging and behaving normally  (with currently 0 % charge, 8.64 voltage, 24 C temperature (not hot)).  The T40 works just fine when plugged into a wall outlet so the problem is not the A/C adapter.  The T40 device manager gives correct manufacturing date 2/09 and correct T40 plug in date of 4/09, serial number, etc.  the design voltage is 10.80 V so it knows what is there.  I am using windows XP prof... This battery is  6 cell..  The original battery was a 9 cell. The manufacturer contends this battery will work on any T40 and the manual indicates that either 6 cell or 9 cell can be used... The only abnormal indication so far is that when I asked  the Lenovo site to automatically identify the specs of my T40, it listed  a 9 cell battery instead of a 6 cell one.   Does that tell us anything about what might be wrong?  with respect to the suggestions on the regular lenovo site, I already did all  that I could do  including sending the first replacement battery back to the manufacturer who then sent a second one to me.  I couldn't upgrade the battery controller because that first required an upgrade of the Bios and I can't do the Bios upgrade without a fully charged battery.  Thanks very much for any help.  

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My G50-70 of less than a year just got a dead battery. The battery is constantly at 7%. It says "Plugged in, charging" but it doesn't actually charge. Please help!

Answer:G50-70 Battery says "Plugged in, Charging" but not charging

Hi Mistwild82,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with battery plugged in charging in your Lenovo Y50-70 laptop.
 
 Please try to perform the gauge reset, under power manager select maintenance guide and select gauge reset and check for the issue.
 
Also try to uninstall the Microsoft ACPI driver, uninstall the drivers under ACPI and restart the system and check for the issue.
 
Also shut down the system and try to charge the system for 1 or 2 hours and check if the charging percentage has increased. If the charging percentage has increased in Linux then it?s a issue with operating system please reinstall the operating system and check for the issue.
 
Hope this helps. Do post back if issue persists!
 
Best regards,       
                                     
Ashwin.S
 





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Client's relatively new Yoga 500 is exhibiting a weird problem in Windows 10 anniversary edition. The battery is currently at 47% but keeps flickering between charging and not charging. The icon changes every second, possibly faster. Tried swapping power supplies so it's not that. When first reported, the battery was at 40% but then got to 47% during a reboot. The battery on the Yoga 500 is internal so not possible to try swapping batteries. Any ideas or suggestions?

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Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

Answer:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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This posting was created to give credit to Lenovo98 for the solution that was posted and to facilitate other owners searching for a similar solution.
 
Thanks Lenovo98 !

Answer:G50-70 says "battery plugged in, charging" but not actually charging

Hello,
 
I have read a few other similar posts but none of their solutions worked on my laptop.  The battery percentage stays the same when plugged into the charger.  I first noticed the issue this morning when I powered the laptop on and the percentage was at 44% with the charger plugged in overnight, and it was at 44% when I plugged the charger in last night.  I only put the battery in the laptop a couple days during the week when I'm in school, otherwise I just leave it out and have it powered through the adapter.  The laptop is 7 months old.
 
I tried the Gauge Reset for 8 hours today and it wasn't doing anything so I cancelled it.   I have reinstalled the Energy Management software.  I have also tried shutting it down for 20 minutes and charging it at a different wall outlet.
 
What else can I do?
 
Thank you
 
 
Edit:
******Solution******
 
I just tried this from another post and it worked!  Battery is charging again.
 
a. turn off the computer and remove the battery and AC adapter.
b. press and hold the power button for 30 secs and reconnect the AC adapter
c. turn ON the computer and continuously tap F2 to boot into the BIOS, when you're in, press F9 to load defaults and press F10 to save and exit.
d. boot into Windows (while still having just the AC adapter plugged-in) then reinsert the battery.

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I have an older SL510 laptop, which has been working very well. But recently the battery power was continuing to diminish until recently, it stopped holding a charge altogether. At this stage, the orange battery indicator started to blink continuously at a rapid rate. I am still able to power up the laptop with my power cord connected. Purchased a new battery to replace the old and assumed light would go to green after charging. Unfortunately, after several hours connected to the charger, the battery light continues its constant orange blinking. Went through the process of uninstalling the ACPI file as noted in another post. Followed these steps:1. Disconnect AC2. Shut down3. Remove battery4. Connect AC5. Startup6. Under the Batteries category, right-click all of Microsoft's ACPI Compliant Control Method Battery, and select Uninstall (note that it is all right if you only have one).7. Shutdown8. Disconnect AC9. Insert battery10. Connect AC11. Restart your computerAfter completed this process, battery light continues to blink rapidly and battery doesn't seem to want to charge, or provide any indication that battery is inserted in computer. This happens whether I'm using either of the 2-power adapters I have for this laptop.What can I do to get this fixed??? Thank you in advance for any assistence provided!!!

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So uh, my warranty expired, and I did not find out abou this until a year or two after I purchased the laptop. Is there any other way to fix besides sending it for repairs? Otherwise I just bought a faulty laptop. :c 

Answer:y580 battery not charging after using battery gauge reset

hi I have lenovo y580 bought in 2012 December. I did a battery gauge reset 2 days back. When the procees of discharging battery, at 2% reamaning suddenly lap turn off. after then, if i want to charge the battery. first i need to remove the battery. then i need to plug ac adapter to lap, after that only i can insert battery again. otherwise it won't charge. i check the charger it works fine. i also tried out holding power button for 30 sec. it also din't work for me. if some one comeup with a issue and solved or some one know a way to solve, please let me know. thanks

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HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?

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Hi,

I have Dell ispiron 5537 , i5 CPU , 6GB Memory.
My battery suddenly stops charging. And in bios it say not dell type battery.
And if i turn on my computer than it says not charging.

Is there any way to fix this battery issue?

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Laptop will only charge to a max of 86%. Battery test indicates OK. After recalibrating batterythe max charge was reduced to 76%. Will a new battery solve this or could this be something more die?If new battery is necessary, can HP provide it or am I forced to go to 3rd party supplier?

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Hello I am trying a power gauge reset in the first instance but wanted to find out if the battery is covered under the warranty as it shows plugged in charging but does not go above 8% 

Answer:Lenovo G50-70 not charging is the battery is the battery covered under warranty?

Hi sasman20,
 
Welcome to Lenovo Community Forums!
 
To answer your question first.
(Yes the battery is covered under the Base warranty of 1 Year)
Call Lenovo Technical Hotline for assistance 
 
 
Also try this step as this helped other with battery problems
1. Turn OFF the Computer and Remove th AC adapter (Leave the battery connected)
2. TURN the computer back ON and start hitting F2 (This will boot the computer into BIOS)
3. Let the computer ON inside the BIOS and let it turn off by itself due to Battery loss of Power.
4.  Now charge the battery again and check.
 
Hope this helps
Cheers!
 





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Relevance 52.89%

I have an old T23. Two months ago it suddenly stopped charging the battery. It seems as an IC problem. Therefore, I decided to buy an external battery charger (ThinkPad Multiple Battery Charger II, P/N: 22P9040), and a new battery, since the old one could drive the T23 for less than, say, 15 minutes. After receiving the charger and a new battery (from two different suppliers in USA), I found a strange problem: the old battery is charging normally, but operates for 15 minutes, or less, and the new one is not charging - the orange light flashes permanently. After that, I decided to buy another new battery, this time from Hong Kong, but the whole story repeated. Any suggestions? Thanks in advance.  

Answer:T23 Battery not charging, strange battery/charger behavior

Re-solder the coils:
http://translate.google.de/translate?sl=de&tl=en&js=n&prev=_t&hl=de&ie=UTF-8&layout=2&eotf=1&u=http%...

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I am becoming more and more concerned about my laptop's battery each and every passing day. When I check the bottom right of my computer screen to check if my computer battery is completely charged, it says "0% available (plugged in, not charging)". I have had to buy two new batteries because of the same thing and they also read "0% available (plugged in, not charging)". When I unplug my laptop from the power source, it turns off automatically. I cannot even bother calling Dell to check this issue for me because I bought this computer off the street for $35.

My question in general is how do I get this problem fixed and how do I keep an eye on how my laptop computer charges correctly (or not)???

Answer:General Question about laptop battery charging AND 0% battery

Some reading and testing for you

Why is my Laptop battery not charging? – Drivers.com updates

Laptop Battery Not Charging | PCWorld

https://www.youtube.com/watch?v=XcDvp2A7Fss

The common method is:
- Create a System restore point
- Uninstall (Under the Batteries category in Device Manager) the Microsoft ACPI Compliant Control Method Battery.
- WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
- click Scan for hardware changes

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Relevance 52.89%

I have just replaced my CMOS/BIOS battery today, as , I have faced some critical problem regarding regular BIOS date/time reset after system shutdown. But I want to know how do i recognize, that my new batter is totally ok or functional.

Battery Meter gadget shows that "battery Not charging"
Is it a gadget problem?

Is there any method available so that I can track that my new installed CMOS battery in PC is working fine?

Please help me.

Answer:Battery Meter shows CMOS battery not charging

The battery you have replaced is solely there to maintain the clock and other BIOS settings (if you have changed them from their defaults). It will not prevent you from booting your system if it is dead/missing; all it means is that you will have to enter the BIOS each time and make the correct settings and time. This battery is not rechargeable.

Do you still have to enter the correct time, or is the BIOS maintaining this now you've changed the battery?

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Hi,I own an Ideapad Z-500 notebook with Win 8.1 pro.My battery is at locked at 59% of charge and even if i connect the power plug it doesn't charge any more.I had the same problem a few months ago and I run run the "Battery Firmware Update" i found here:http://support.lenovo.com/us/en/downloads/ds035310It worked for then, but now I have the same problem once again and firmware update doesnt work anymore because my firmware is already up to date.Any solution?ThankyouAlessio













Solved!

Go to Solution.

Answer:Ideapad Z-500 - Battery firmware updated but still battery not charging

hi Aledef,
 
If you have the Lenovo Energy Management installed, can you check the following:
 
1. For Windows 7:
Ensure that Maximum Battery Life is selected
 
For Windows 8:
Ensure that Conservation Mode is disabled.
 
2. Uninstall the Microsoft ACPI Compliant Control Method under the Device Manager > Battery
   - Link to picture
 
When finished, reboot the machine and observe if the battery is now charing above 59%. If the problem remains, try charging the battery while the computer (about 30mins) and see if it goes pass the 59% mark.
 
If the problem persists, I recommend you contact lenovo on how to go about getting a replacement battery.
 
Support phone list
 
 
Regards

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Relevance 52.48%

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

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Relevance 52.07%

Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

Answer:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

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My computer was unplugged and closed, but it ran out of power and now will not charge. I can't find a solution in search. Not wanting this to become a part time job. (Camera not working either...great.)

Answer:T440 Battery 1 missing and battery 2 not charging

Does it turn on? Sometimes if you run completely out of power it takes a few hours for it to get to 1% charged.Did you order your T440 with an internal battery? It's an optional component.Has your webcam ever worked?

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i am getting this error today morning please help me why my battery is not charging?

Answer:Consider Replacing Battery / Battery not Charging G560

on the energy (power) management, there should be an option for battery gauge reset. can you please try it first?

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For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

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I was notified of the battery recall and removed the battery to get its serial number.  After putting the battery back in it will no longer charge.  The light next to the power cord plug in also is no longer lit even with the power cord in.  I ensured the powere cord was properly pluged in.  Everything was fine pior to removing it and putting it back in.  Very strange.  Is there something that has to be done once a battery is taken out and put back it?

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I know that a battery not holding a charge can sometimes be a motherboard problem, I don't want to spend the extra $50 on a new battery if it is the motherboard. Is there any way to decipher which one is the culprit.
 

Answer:Motherboard not charging battery or battery dead

Batteries are consumables... They should always be changed first if a charging problem appears
 

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So I just downloaded OneKey Optimizer for my Lenovo Z50-70 and there's a green battery icon on the lower right corner of my desktop. Sometimes it'll display the battery percentage, but most of the time it'll display the predicted amount of time the battery has left to sustain my laptop. How can I change the program so that it only displays percentage?

Answer:OneKey Optimizer: Showing battery time instead of battery percentage

I'm having the same problem too. My mom has a Yoga 2 13 and for some reason it did not come with OneKey Optimizer already on it. I downloaded it today from Lenovo's website and though some of the options on that app are on my computer but not on her app on hers, it works just fine. However, I can't seem to figure out how to change her battery icon from telling her the approximate time until the battery dies to showing the battery percentage, like it does on mine.Every time she plugs in the charger, though, the battery percentage displays itself on her battery icon, no doubt because it can't exactly tell how long it will take the battery to run out when it is plugged in, but when she unplugs the charger cord, it reverts back to showing how many hours and minutes it will last. This is very frustrating to her. I haven't been able to find answers to this question anywhere on the internet, so I hope someone will promptly repost a solution to this problem.

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When I pin the battery saver tile to the start screen it doesn't show the battery life in percent. Although it used to.

Answer:battery Saver tile not showing battery life

It does show in my 620.It needs The Denim Update

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I was charging my laptop (without using it but display was on) ,after charge level reached 96% it stayed in 96% for 20 min and after that immediately it reached 100% and then I disconnected my laptop and charge level decreased to 96% immediately.Now i started using my laptop and it was discharging normally after reaching 93% ,I shut downed my laptop.Then I opened it after 12 hours and the battery level was 97% (I didn't charged my laptop during shut down).My laptop is 8 months old.Battery backup is 3 hours in normal use.Cycle count is 36/300.I ran battery test it passed.

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I have a T420S.  I opened it up to clean out the dust from the cooling fan, and now my computer isn't showing that it's charging. The power cord is okay according to my multimeter, and the battery stays at 100% while the power cord is in so I know it's getting power. Any thoughts on why the computer might be doing this?

Answer:Not showing charging

Ermmm ... If battery stays at 100% I guess the AC is working correctly and supplying power to the laptop. Do you lose power when you unplug the AC?

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Case 1: Recently few days ago my pc is showing  pluged in charging but battry % not increasing but some time it shows not charging and battry % started increasing slowly.Case 2: Now it shows nothing on display (charging or not charging) but now also sometime started charging slowly charging light is on but showing full charged light.between case1 and case 2 one tine it chargeing normaly.i did all general thin like rmoved battry for some time.chacked by another adapter and battry but nothig happenedEven! one day i opend all it parts . but i did nothig.

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i bought a brand new ProBook 440 G3 recently. but i couldn't use it since the battery is not working. it is shown that "battery is plugged in but not charging", when i tried to connect to charge it. please help

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Hi! i have an Hp eliteBook 8560p and when the battery is plug it shows me this thing Battery #1:1% available(plugged in,not charging) Battery #2:Not present what are my to do to resolve this?please help

Answer:Battery #1:1% available(plugged in,not charging) Battery #2:...

How old is the battery? You do not have a Battery #2 more than likely. That would be the optional modular battery not the regular main battery. 

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I have a toshiba sat pro L450-13L and the battery dosent charge and i would like help trying to diagnose the problem.
The laptop works as long as the charger is pluged in.

this is what i have tried so far.
changed battery into different laptop and it charges
changed charger onto different laptop and it charges
changed battery from other laptop and it dosent charge
changed charger from other laptop and it dosent charge

conclusion battery and charger work

I have also unistalled the ACPI compliant control method battery. Then scaned for hardware changes which reinstalls it.

As the laptop works with the charger plugged in the internal connections must be ok.

does anyone have ideas on what could be wrong
Thanks
 

Answer:laptop battery not charging battery ok

Hi

It's apparent that the connection from the (internal) power supply to the battery connection on the laptop is faulty. This will be very difficult for you to repair, I'm guessing.
 

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good day,this issue started not quite long. my laptop starts plugged in not charging and i have tried several methods. i have removed the battery and pressed down power button but still the same thing. also i have removed the battery and uninstalled microsoft ACPI Compliant Control Method Battery and even tried to restore bios and some sorts. i have also used someone's adapter ,same thing but the strange thing i am witnessing now is anytime i plug the charger,it will indicate charging for like 12 secs and after it goes off. i just want to know what to do. i still think the battery and the adapter is ok i'll appreciate your answers . thanks

Answer:Laptop showing plugged in not charging

Run a battery test in the diagnostics....tap F2 as you power up and let us know the outcome, please. Symptoms point to a bad battery, which does happen too early sometimes but would be covered by waranty if applicable. 

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Yesterday I encountered a problem. My Dell laptop not charging. But is showing in notification area charger plug in but not charging. I check my battery heath from bios. It's showing battery health normal. But adapter type showing as a unknown. I am confused If my adapter is going to dead, then why it is showing "plug in" in notification area.


Please help to resolved that.

Answer:My laptop is not charging but showing plug in.

Right.. Well there's only a few ways to test this, but both involve a kind friend or money lol.

The free way is to borrow someone elses power supply. As long as its 19v and about 3a it should be fine.
If it charges off that, its your psu, if it doesn't, its possibly battery.

The other method is to take the battery out and get a vault meter on the terminals on the laptop. 2 of these in some combination should kick out 19v DC. If it doesnt then an internal fault could be to blame.

The 3rd is to ignore the battery health meter (as at the end of the day as long as it has a charge its going to say its fine) and buy a new battery.

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my hp pavilion 250 g3 shows plugged in but no charging

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I am having a dell inspiron 15 3558 laptop for 2 months. Now the problem is, while i plug out the charger it's showing charging also.The flash light down the touchpad (which shows charging) is also flashing even when the laptop is not set to the charger. The charging time have also increased. It takes 1hrs long for merely 8 to 9%. When i shut it down then also the light is flashing. What the solution???please   

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Relevance 49.61%

Recently i noticed that my battery was not charging and i was getting a message "plugged in not charging". So i performed a solution as given on youtube and it worked fine. But i thought the problem was solved but it continued to happen after several days. Now every time the problem occurs i have to run through the same solution. It is getting really annoying. Is there any fix to this?

I currently use this fix.
Uninstall the "microsoft acpi-compliant control method battery" driver
Shut down laptop
Remove battery
Startup laptop and then insert the battery when laptop turns on

The other problem i noticed when this occurs my PC becomes really really slow. Only after performing the above procedure it works fine.

I have a lenovo z50-70 laptop which is hardly 3 months old and works really well apart from this problem

Answer:Laptop showing plugged in not charging

Contact Lenovo. Make sure that the battery is properly seated also.

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