Computer Support Forum

Black Computer Screen

Question: Black Computer Screen

Hello,

I have a Compaq Presario CQ62 w/ AMD Processor. I've had it for about 2 years now, recently the screen has not turned on, it is black. I have tried a "hard reset" and it actually worked for a while, but when I tried to turn it back on, same problem occurred, the "hard reset" does not work anymore. The lights on the caps lock button keep blinking, and the power button light also turns on. I tried connecting to an external monitor and it does not work as well. What are the possibles reasons for this problem?

Thank you

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Preferred Solution: Black Computer Screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Black Computer Screen

What do you mean by "not work as well"?

Well, if the external works fine, you LCD screen is shot, most likely a bad backlight. But if both you LCD and external don't work, that normally is a video card problem. Could also be another system fault.

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HI,
I was being helped by Quads on the norton community. I know he helps out here too. Quads was helping me but I screwed up, thought I was helping to save time(yes, I know I saved you alot of time now) but I did not follow complete instructions.



This is what was done so far

OTL scan was run

adwcleaner was run

had adwcleaner delete all and reboot

ran combofix

when computer was rebooting it got stuck on the black screen for about an hour

Had to restart it again and when it did it restored to a previous date

This is where I screwed up

Since it was a previous date it seemed like nothing had taken place, no downloads on the desktop.

Ran the otl scan again

adwcleaner again, log looked the same as first time so I deleted all again

Ran combofix and rebooted and it gave me a log

That is where I am stuck, I dont know whether to leave these downloads on the computer, delete them

I dont think that Quads is going to help me anymore since I messed up, so I was wondering if anyone else could help. I just really want to finish what was started. The computer was stuck on the black screen this morning and finally got it restarted after about 5 times. But I do think there is some kind of virus. Still have adwcleaner and combofix downloaded on the computer. Dont know if I should delete them or what.

Thanks

Kim

Answer:Screen Freezing, search engine redirect and black screen when starting the computer

Read the guide here on preparing logs

http://www.bleepingcomputer.com/forums/topic34773.html

and create a topic here

http://www.bleepingcomputer.com/forums/forum22.html

Good luck

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I am thinking the computer is slow because the driver or video card or something is not working right.  My problem is.  I had this Lenovo computer for a couple of years now.  I just bought a 23" HP S2331a  flat screen monitor.  What do you need to know for me to be able to fix the problem I am having?  The information on the side of the tower is 3000 H210 57091130, Intel GMA3100 graphics.  I am not sure why the computer is doing what is it doing, but I hope you can help me more than HP. The black screen issue happens on startup.  I can see things on the screen up until the login screen attempts to come up and then the screen does not recognize a signal.  I bypass this currently by connecting the old crt screen on until I log in.  Then reconnect the HP screen and wahlah it works.  I can't change the resolution or anyhting like that...... Any thoughts on corredting this so I cna have a working monitor and not have to keep the old crt unit around on startup?Mark

Answer:New HP S2331a 23" flat screen show a black screen and slow computer

try to flash bios & graphic card drivers from the link below.
http://consumersupport.lenovo.com/uk/en/DriversDownloads/drivers_list.aspx?CategoryID=46

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A friend of mine started having a problem with his old dual core computer where the computer seemed like it was booting up but the screen stayed black. This started when he got back from a weeks vacation and found out he lost power in his house. The power was back on when he got home but he could tell with clock being wrong, and neighbors telling him about the outage.He leaves his computer on all the time and when he got home he saw that it was off. When he booted up the only thing he could get was a screen with the XFX logo from the maker of his Geforce GTX 460 video card. Sometimes he wouldn't even get that, just a black screen.
He also connects his usb keyboard in the front and hit the connect to his computer and bent up the keyboard usb connector. I got him another keyboard and replaced the PSU thinking maybe with the power outage the PSU was effected. The computer seemed to boot up and work. Problem is it only worked for about a day (he played video games all day). That night he started with the problem again of black screen.
I thought maybe it was the motherboard then ( the system is an older dual core from 2007), so he purchased the following:

Gateway ModelX4870-UB318
SKU: 6835451
Windows 8 64-bit
Technical details: 3rd Gen Intel® Core? i5 processor; 8GB memory; 1TB hard drive
Special features: Built-in wireless networking; onboard video with HDMI output
300 watt PSU

Being a gamer he needed more then the onboard video and I didn't think th... Read more

Answer:Screen goes black. Bought new computer and installed video card and still screen is

Re: Screen goes black. Bought new computer and installed video card and still screen

If a new computer begins to exhibit behavior from the old one, I'd remove the commonalities between the both.

You really should have tested the new computer with the onboard GPU and PSU first. Now you need to remove those two and put it back to the original config and test it.

It is also possible that the PSU isn't enough for the video card, if it is multirail and 450W, or low quality PSU. However, it seems more likely if that was the cause, the computer would shut off, not go to a black screen.
 

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Hello, originally my problem is that my internet browsers (Internet explorer, firefox) can not display any kind of pages because of some kind of virus. Also I had some kind of fake Microsoft Security Essentials (MSE) asking me to download more fake AV's onto my computer but I knew well enough that it was fake so I close it. This also shows up in safe mode. MSE block me from opening things such as iexplorer.exe or sometimes it would say tskmanager is a virus and it wouldn't let me open anything. So eventually I google this up, and I read somewhere that told me to rename hotfix.exe to hotfix1.exe when I run %APPDATA% so the annoying MSE would stop showing up. It also told me to update my Malwarebyte which I still can not do because I still do not have access to the internet. By the way I am using another computer to type this. So again, I tried to do some more research to fix my internet problem and I found this site that told me to download KillGodzilla.exe and run it and reboot my computer, after that I should update my Malwarebyte but of course, I can't do that because after the WINDOWS loading screen, the blue log in screen doesn't show and displays a black screen which flickers sometimes, after a few minutes it would restart my computer. Also same thing for safe mode. Does anyone know what is going on? Did I screw up my computer to badly? Do I need to reset my BIOS? I am using Windows XP if that helps. I also hav ESET smart security on my computer but I can... Read more

Answer:Computer blue login screen displays black screen after using KillGodzilla.exe

Anyone have any ideas at all? I waited a few days, and gave as much information as possible already, please?

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hi all, a recent problem has occurred with my computer. whilst playing games, i can play for a few minutes, and then a black screen appears, with sound looping and the screen status colour changes from solid green to flickering green. This is XP Professional by the way.My system is as follows:P5N-E Sli MoboC2D E750 2.66ghz2.0 gb ramXFX 8800GTS 320mbThe games in which this occur are as follows:Team Fortress 2Grand Theft Auto: San AndreasThe Elder Scrolls IV: OblivionGuild WarsHowever, what is strikingly odd about this problem is that it only occurs about 80% of the time. Yesterday, I managed to play Guild Wars, Star Wars: Knights of the Old Republic 2, Grand Theft Auto: San Andreas and The Elder Scrolls IV: Oblivion absolutely perfectly.I have searched forums, and it seems this can be linked to overheating, but my temperature gauge on the front of the computer says I run at about 30 C most of the time, and the computer itself is not hot inside at all. All fans are spinning fine, no dust.I have heard other issues such as graphics card drivers, and i have tried 3 different drivers, all of which did not overcome this problem.Could it possibly be sound drivers? Or possibly something wrong with the motherboard?Thanks in advance.Mod Edit: Topic moved to more appropriate forum~ TMacK

Answer:Computer Screen Goes Black, Screen Seemingly Loses Connection

it may be bugs in those games, I'd check for any patches or fixes for them 1st.

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Last night I downloaded a file from a Torrent site - Blackberry stuff (I'm pretty sure most or all was freeware stuff). I just noticed that that file has been removed. Kinda unfortunately because I did leave a comment on what happened to me and I asked if anyone else had the same issue. I'm guessing maybe they did because it is gone now.

I ran my AVG scan on it before opening it. It didn't find anything so I ran the executable. It locked up at one point after I started getting virus warnings from some new program (I did not write down what any of it was :-( ).

I had to do a hard shutdown. When it came up to my choices window, i.e. choose Safe Mode, Last Know, etc. I was unable to make any selections with my keyboard so it continued to boot Windows normally. The XP splash screen comes on and then the screen turns black with nothing further happening.

I can do a hard reboot but I can't get into Safe Mode because the keyboard isn't working and normal windows isn't working either.

Got any suggestions? Do I have some serious funk? Did some piece of hardware decide to stop functioning properly (power supply)?

I have been Googling this issue without any success. Sometimes it feels like you are the only one to ever have a particular issue.

This happened very late last night and now I am at work so I'm not able to touch it for the next 5 hours or so. The only two things that I can do right now is go into the BIOS settings or watch it go into Windows and then get the... Read more

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I have another issue with my desktop running Windows 7 . the laptop starts up fine and monitor screen works but when it gets to desktop the screen is black. Any ideas?????
I have another laptop where it starts up fine but monitor is black . helppppppp
 

Answer:Screen works when starting computer but when it gets to desktop screen is black

What happens in safe mode?
 

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I recently upgraded to Windows 10 from the taskbar on my desktop. The upgrade was successful and I was able to use my computer normally. Today, when I started my computer, a disk check was started. After a long time of being stuck at 10%, I force booted the computer off. Now, the computer boots past the Windows 10 logo and goes to a black screen with the cursor. This screen appears before the login screen does. I am able to move the mouse but that is the limit of my control. The mouse is also showing the little blue loading circle next to it blinking over and over.

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Dell vostro 220

My computer was lagging and wasn't connecting to the internet properly, and then it froze so I shut it down. When I started it back up, the BIOS loaded but then went to a blank black screen with a mouse. I can move the mouse around. It won't load any further. I've tried all the safe modes and it does the same thing. And I tried cleaning all the dust off the computer. I've tried waiting at that screen for longer than 3 hours. It just stays there.

It's possible that it's a virus but I don't know. How can I solve this problem? Because I can't get into the computer to do a system restore. Please help, thank you!

Answer:Computer problem - computer froze, when restarted, blank black screen w/ mouse

Try a start-up repair from the Vista install disk - Startup Repair: frequently asked questions

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My computer is maybe 2 years old, and this problem only starting occuring recently. I turn on the computer and all is well until it gets to my desktop when the screen just goes black. I tried blowing the dust out and my computer worked again for a couple of hours, but now blowing the dust out doesn't work. I can login to safe mode, but I cannot get into my regular settings. What do I do to fix this!!
 

Answer:When I turn on the computer, the screen just goes black but the computer is on!

Hi and welcome to TSG try using your install or recovery disc to run a repair http://www.google.co.uk/url?sa=t&source=web&cd=2&ved=0CB0QFjAB&url=http%3A%2F%2Fwww.vistax64.com%2Ftutorials%2F91467-startup-repair.html&ei=jjkZTLHJM5z60wTm4MDQCw&usg=AFQjCNFF8Qw4KfElupT6ouPZpnIehttTTw
 

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my computer screen periodically turns black and there is nothing i can do to revive it. i'm leaning towards a video card issue right now.... it happened twice just when i moved a meter away from my computer, when it happens the screen turns black and the little green light on the lcd blinks to tell you that its not getting a signal.. any suggestions/help would be appreciated

Answer:Computer screen goes black

Replace vid card and check to see if connections are tight.

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Hey guys,

I've been having problems with my Dell Inspiron 6000 for a while now. It's a great computer when it works- which it rarely does.

I'm going to explain my problem:

--Basically when I start the computer it goes straight to black screen. Windows does not start-up.

--I've called the Dell people at least 6 times over the last few years, and they've talked me through reinstalling the operating system, which I do. After the operating system is reinstalled the computer usually works for a few weeks, then goes back to the black screen.

--I have a virus protector on the computer, so I don't think i'm just catching new virus' with every reinstallation.

--I'm really not sure what to do. Do I need a new motherboard, harddrive? I don't know, but it's odd because after I reinstall the operating system I do get a few weeks where it works properly... then it breaks down again.

Any advice would be great!

thanks

Answer:Computer Goes To Black Screen

Sounds like the MBR is corrupthttp://www.microsoft.com/resources/documen...r.mspx?mfr=trueYou can create your own Recovery Console disk with this file:http://www.thecomputerparamedic.com/files/rc.isoYou must burn this file to a CD as an ISO. Post back if you need more information on how to do this.Insert the Recovery Console CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

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After my computer is on for approx 15 min. the screen goes black. After I
reset/reboot it comes on and runs ok the rest of the day.
The next morning when I turn it on it's the same thing to do over.
I've run all my virus programs and can't find anything.
Note: the computer power indicator never goes out. I push the switch to reset, computer comes on and runs normally the rest of day.
Looks like I still have a virus/bug somewhere.
Any help would be appreciated. Windows XP Home

Sam
 

Answer:Computer screen goes black

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Hello,
my computer comes up hp with the press f11 etc and starts to load, then before it gets to the log on screen it just goes black. ive tried f11 so i could try flattening it but it just wont work and goes back to the black screen. i cant afford a new computer and want to know what might help? its driving me crazy! it is also a vista run computer. any advice would help
 

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I BOUGHT AN OLDER COMPUTER FROM SURPLUS STORE. IT DIDNT HAVE A HARD DRIVE. HAD NEW HARD DRIVE AND WINDOWS XP INSTALLED. I DOWNLOADED AOL SOFTWARE BY FLASH DRIVE. WOULD NEVER SIGN ON. THEN SCREEN WENT BLACK. COMPUTER COMES ON BUT NO SCREEN. WHAT HAS HAPPENED?

Answer:COMPUTER SCREEN BLACK

Check your connections, monitor power comes on?......check the monitor on another PC.

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I have an FIC K7MNF-64 motherboard and I tried to install it into the computer I have been putting together but something isn't working. The first time I put everything together and turned it on a giant e came on the monitor, I'm guessing it's for emachines since the motherboard I am using is used in them a lot. After the e came up there was nothing, just black. I pushed every button people have told me to push to bring up the BIOS screen but nothing. Ever since that first time of turning it on not even the e screen will show up. I can hear the computer booting up but I see nothing on the monitor. The monitor power button always flashes like its on standby and its not getting anything from the computer. Also there is a beeping noise that repeats and repeats when I turn the computer on. I looked up the BIOS beep codes but it didn't have anything for the beeping that I hear. The only thing I bought used is the motherboard. I was wondering if there is any configurations I have to do for the motherboard to get it to work. Any special installation CD to configure it to the cpu?? I just need to get this computer working since my laptop stopped working. Any help would be greatfully appreciated.
 

Answer:my computer screen is black...I need help

Try booting with just 1 stick of RAM in and see what happens.
 

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So I tried to Update and Restart my computer about an hour ago. After it updated it tried to restart for solid 15minutes until it said there was a problem of some sort and tried to fix it. Once it got to 100% on trying to fix it the screen went black. The screen has been black since and the power light is still on. I've tried to turn it off multiple times but it doesn't seem to work. Any help on this would be great!
 

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my computer sometimes has this problem, when i on my computer: the little light with the bulb turns green indicating that the computer is on, but the screen is just black and the computer doesn't make any " starting up noises". and when
i try to charge it the battery light turns orange then green , but still a black screen. When i plug my mouse in the mouses infared and light display do turn on even though the srceen is black.

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So recently my computer has had overheating issues a fan was not working it would even restart a couple of times evently just got a outside fan and it was smooth sailing for two weeks but then it started doing it again at random and now it just comes up with nothing at all theres a tiny bit of light at the side of the screen mom says she hears the hard drive working  for some reason the caps lock is going on and off and besides that nothing elseNote this is most likey not the cause but i got a blue screen of death 3 weeks back which was something about a error of the operation system i restarted it to a early date however

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how do I keep my screen from going black after only a few minutes if I don't move the mouse, windows 8.1 Dell inspiron 350, originally came with win7... TIA GaryD..

Answer:my computer screen keeps going black

What does the power settings show, for the time settings for blanking the display and powering off the display to sleep.

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I have a toshiba labtop M35X-S309, the computer is on, but the screen is black.  I have tried clicking the Fn and F5 to try to go through screen options, pushed on the little white (screen on and off) button, putting in the recovery CD, try to restart in safe mode, the safe mode screen won't even come on.  Does anyone have any other recommendations??? 

Answer:computer on screen black

If you tilt the screen at an angle or put a light to it, can you see anything on it?It is possible the blacklight is damaged.

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The computer powers on, the fans spin on but a couple of mins later the fans turn off.
The monitor screen is totally black..no post up happens.
There are not post up beeps to trouble shoot.

Now after all my trial and error work on the computer, after putting it back together and saving the
data, it started up. It continued to start up and work fine for 1 day. now it is back to having a
black screen again.

Any one have any sugggestions?I am beginning to think it is a motherboard short?

thank you for your help in advance
 

Answer:Computer screen black. How to fix?

Does it show the bios image?
 

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Hi so um my pc is a custom built and ive had it for almost a year now. So um whenever i play graphic demanding games such as the witcher it goes to a black screen on my monitor, and i have to hold the power button down for it to stop. I can still hear people talking on discord and such I juts cant get it to show the screen without turning it comletely off. pls help. I juts got a 1200 power supply so and I also have a gtx 1080.
 

Answer:computer black screen

Could be overheating or could be a power supply issue. Hopefully, you bought a QUALITY brand power supply to power that "hungry" GTX 1080.

What is the full make and model of the power supply? Also full computer specs would help as well.
 

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Hello,
First when I turn it on it shows the Windows XP startup and then the computer screen goes black, I tried going on safe mode but it didn't work. and I tried formatting the computer but, problem is that windows XP Disk wont even load. i can press bottons to go into boot menu but once it says "Press any botton to load from boot" Or what ever i cant it wont load >.< HELP Please!

Help?= D Please

Answer:Computer black screen?

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and temperatures and post them

have you tried
last known good configuration

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The computer that I have, had an operating system, motherboard and restore CDs that were innerconnected and then I changed the motherboard and the restore CDs stopped working. I then bought a new version of XP. This Version was professional and the old version was home edition. I got another old computer and tried to get age of empires 2 to run with a lan with the first computer described. I then concluded that microsoft wont allow different versions of windows to inner connect on a lan caming connection. I then decided to put the old motherboard back in the computer so the restore CD's should work again, and I then installed the other version of windows on the other old computer. I deleted the hard-drive of the motherboard first computer, and then reinstalled the installation CDs, because it failed to boot the first time before the hard-drive deletion. It is still failing to boot, and I am trying to delete the hard-drive again, incase I deleted the other one; (Because there was some swapping and some master/slave slot determining that had been forgotten by me.) Now when I say it doesn't boot, what I mean is, it shows the screen that states my graphic card, then scans for hard-drive, then it says "Found" or whatever it says, and then when it tries to load up window, it freezes at a black screen.

I hope you find the problem before I pull my hair out.

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This started happening recently, but Ill be on my computer sometimes playing games, sometimes just talking to people on AIM, and then out of nowhere the screen goes black. I click and hit the keyboard but nothing happens, the power is still on, but my screen is black and I'm forced to restart my computer. The only way that I have found that works is this: I unplug all the cords and take off the case, then I take a small vacume and just vacum the motherboard and video card, and then it will work for about 1 week. 1 week later I have to do the same thing.. its getting annoying. I have a Radeon 9600, XP, Pent 4, 1 gig of RAM. The computers about 1 year old.
 

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Hi all I downloaded windows 10 almost a month ago and have been having issues. I finally got it to work then I could not connect to the Internet card.It said something like part of my retry was gone. So I did a system restore and for whatever reason it completely screwed up my computer and I have nothing but a black screen. I tried turning it off and tapping f4 to do a total recovery but it will noT let me to that page. Help!!!! I am texting u from my phone
 

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Hiya to all who read this. My mom's computer screen will suddenly turn black. You can't do anything to bring it back except manual shut down. My Q is....monitor or video card? I believe I have my old video card that came with my computer that I could swap out to check, and I could always take over my monitor to check that also. Would there be anything else that may cause such a thing? Any advise or suggestions would be greatly appreciated.

Thanks,
Yee

Answer:Black Computer Screen

Both good ideas.

Try swapping the monitor first, since you don't have to do as much work.

If you still have the problem, then swapping video cards would make sense.

Let us know, OK?

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I will be surfing the web or playing a game when my computer just goes to a black screen like it is not communicating with my monitor anymore. I have tried a diffrent video card, diffrent monitor and diffrent cord and still get the same problem.

It appears that it does not shut off as my hard drive is still spinning and one time when it was at the blackscreen I heard a sound of my router conenction being dropped and re-established.

I am thinking it might be the ram as one time when I couldn't get it to boot back up after doing this I removed and re-seated the ram and it was fine. I am not sure though as it is pretty new ram so I thought I'd run my log here first.

Any help will be much appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:05:55 PM, on 8/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\Logi_MwX.Exe
C:... Read more

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Hello,

I have recently bought a barbones kit from TigerDirect and got it all hooked up and running. Worked great for 2days then before I went to work today as I was logged into World Of Warcraft the screen went full orange then black. Computer stayed on just black screen and no response from the keyboard and mouse. So I decide ok its not going to come back on turn it off. Turn it back on fans kick on everything sounds like its going to get back up and going but.... Screen just stays black nothing is going to it. So I call up my buddy who knows a few things about computers and he says to go ahead and switch the ram around. I switch it around to vaious spots doesn't work. He says ok take the video card out and try another or use onboard video. The motherboard I have has an onboard so I take out the video card and try the onboard same thing nothing on the screen. By this time im running out of time before work so he says to unplug the unplug the power and the atx plugs in the mobo and let it sit while im at work. 4hours pass I come back home plug it all back in try again fail. So I think ok well lets see if this ram really does work throw it into my second computer here and it loads up just fine. So as I see it right now it is not the ram. so we are down to it either being the CPU, MOBO, Video Card or Power supply. I am in the process right now of taking the cmos out and from what I have read from my Mobo Manual I have it set to reset the cmos right now as well.

List of t... Read more

Answer:New Computer Black Screen

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hi, can anyone please help,

well my screen keeps going black, i restarted, then it stopped bt wanted to make sure the monitor is working fine, well, i installed skimcleaner, a few days ago or maybe earlier, computer hasnt speeded up, so i dono if thats the prob.

thanks.

Answer:computer screen keeps going black!

Hi 1234e, Welcome to the forums, Do a system restore prior to before you installed Skimcleaner System Restore If this does not solve the problem please post back

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i have a black screen but the internet explorer logo is still there but nothing else i have all these pop up saying hard drive under attack ram in excesive use it wants me to download this program from microsoft for 69.99 that says will fix it.my anti-virius say my system is fine but when i run a scan it gets half way done and the computer shuts down.help

Answer:why does my computer have a black screen and

DONT BUY ANYTHING! sorry, just wanted to get your attention. Can you boot into safe mode, this can be done with the f8 key I believe, go into safe mode with networking, and download malware bytes www.malwarebytes.org. the free version is pretty good, see if it works then post the log here. thanksmike

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hi to all of you.. i really really need your help...
beacause i have a problem with my computer...and this how it goes....

when i open my computer..the windows normally starts but after the welcome note of the microsoft...the icons and the desktop shortcuts are not appearing....the only thing that you can see is the wallpaper iteself....

i really don't know what's happening to my computer...i don't know if its attacked by virus or it's corrupted...
another thing thing is there is no task bar menu...the only thing that i can do is CTRL-ALT-DEL....and the TASK MANAGER apear..and via RUN, i can't access the DRIVE C: and D: of my computer...i don't know whats goin on here...so please help me....

ONE THING...when i scan my computer wit my KASPERSKY ANTI-VIRUS...it detected this SH** (TROJAN-PSW.Win32.OnLineGames.pgs)..i really don't know what is this..

i'l wait for your replies..
thank you so much....

Answer:Black Screen Computer...

Your malware is a variant of this infection. Backdoor Trojans, IRCBots and Infostealers are very dangerous because they provide a means of accessing a computer system that bypasses security mechanisms and steal sensitive information like passwords, personal and financial data which they send back to the hacker. Remote attackers use backdoor Trojans as part of an exploit to to gain unauthorized access to a computer and take control of it without your knowledge. Read the Danger: Remote Access Trojans.If your computer was used for online banking, has credit card information or other sensitive data on it, you should immediately disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach.Although the backdoor Trojan has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the backdoor Trojan has been removed the computer is now secure. Many experts in the security community believe that once infected with this type of malware, the best... Read more

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Hi everyone! I'm not sure if I am posting this in the correct forum, but I need your help!

I have an old (meaning I got it in 2000) Gateway Essential. It was working fine until Monday afternoon. My mom was using it and the screen went black. The monitor was still on and the power light on the tower was on, but it wasn't doing anything. When I restarted the computer, it brings up an error with my GoBack feature, saying that there could be a corrupt file in some software or a problem with the drive. It says to go through scandisk, which I do and it goes through and starts up fine. Then if I try running the anti-virus, log on to AOL to go on line, it will work for a few minutes, and then the same thing happens again. I restart it again and go through the whole process. I've run the defragger, uninstalled AOL and my Kodak Easyshare software and my Scanner Software, and am still having issues. I'm not sure what to try next--I'm not sure if its a software thing or a virus. Any and all help would be appreciated. Thank you!
 

Answer:Screen Goes Black, computer is on

You should post this problem in the Security thread of this forum so howard could look at it and see if you have a virus or not

Just copy and paste it into a new topic in the security thread
 

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hp computer about 1 year old windows 7 wouldnt power on yesterday tried day after powers on now but screen is black and wireless wont turn on

Answer:computer screen black

This wouldn't happen to be a few days after the warranty ran out would it???Seriously, from your brief description, this a number of things, but I would first think power supply. If this is still under warranty (or extended warranty), you should bring it in for warranty service while you still have it. If you are going to diagnose this and need our help, please include model and more details including any changed to hardware (upgraded video card, etc), recent changes to software, recent problems, and more details on what you see and hear (fans, lights, beeps, monitor lights, etc.You have to be a little bit crazy to keep you from going insane.

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i've had a laptop for 8 year now (Evesham Voyager X5) and about 3 years back, knocked it off a table which messed up the screen so it wouldn?t light up. however everything else works fine on it and i?ve been hooking it up to an old block monitor, but i find it annoying now as i have lots of valuable software on the machine. i?m not too great on the hardware side of computing, however i did a bit of research today, watched some utube videos and found out it?s most likely either the inverter or backlight gone bust. the thing is though, as the computer so old, i can?t seem to find anything about its spec and i was wondering if it matter what make/model inverter i bought if i was to buy one too the computer's voltage and the lcd screen it has on it already?

Answer:Old computer and black screen!

I would say it's more likely screen/backlight.
If it was just the inverter, the screen would still work but be very dim (almost black).
Shine a torch to see if you can see anything.
When I knocked my 2 yr old laptop (3 months at time) off an 18" side table onto carpet, it actually cracked the screen fairly obviously.
New screen cost me £70 from amazon
They are bit cheaper now, but you might have trouble with an 8 yr old laptop.
Replacement was easy for me (I am an electronic engineer). There are loads of Youtube vids and of course mfrs Service and Maintenance Manual Guide pdfs to help.
If you are practical, it is certainly doable.
But if pennies allow, you might want to consider a new laptop and connect your old Hard Drive in a caddy via USB to transfer everything over.
Old applications won't transfer, but there are lots of Freeware sites for most things (unless you have something special)

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Hi everyone! I'm not sure if I am posting this in the correct forum, but I need your help!

I have an old (meaning I got it in 2000) Gateway Essential. It was working fine until Monday afternoon. My mom was using it and the screen went black. The monitor was still on and the power light on the tower was on, but it wasn't doing anything. When I restarted the computer, it brings up an error with my GoBack feature, saying that there could be a corrupt file in some software or a problem with the drive. It says to go through scandisk, which I do and it goes through and starts up fine. Then if I try running the anti-virus, log on to AOL to go on line, it will work for a few minutes, and then the same thing happens again. I restart it again and go through the whole process. I've run the defragger, uninstalled AOL and my Kodak Easyshare software and my Scanner Software, and am still having issues. I'm not sure what to try next--I'm not sure if its a software thing or a virus. Any and all help would be appreciated. Thank you!
 

Answer:Screen Goes Black, computer is on

You should post this problem in the Security thread of this forum so howard could look at it and see if you have a virus or not

Just copy and paste it into a new topic in the security thread
 

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My computer will suddenly make a numerous amounts loud beeps and then my screen will go black. If I do a hard shut down, then reboot. Everything is fine, then after a while, the same thing happens. I did a system check and everything is O.K. I hear the fans going and the light on my monitor goes a red color as if it isnt responding. Also it happened about 2 weeks ago then just stopped and now its started doing it again.

Answer:My screen goes black but my computer is still on

Beep codes http://en.kioskea.net/contents/pc/b...http://www.bioscentral.com/beepcode...Curing Laptop/Notebook Overheatinghttp://is.gd/ck0tXAhttp://is.gd/SKlNjghttp://is.gd/vkq6Izhttp://is.gd/cNfZzKhttp://is.gd/N8ZLiYCleaning a Laptop/Notebook Computerhttp://mobileoffice.about.com/od/us...http://lifehacker.com/software/life...Information about cleaning computer componentshttp://www.computerhope.com/cleanin...http://www.wiscocomputing.com/artic...http://www.librarysupportstaff.com/...http://www.bleepingcomputer.com/tut...http://pcgyaan.wordpress.com/2009/0...Getting The Grunge Out Of Your PC, Fred Langa cleans the dirtiest PC he can find, and along the way shows you how you can easily tackle yours. There are 7 pages.http://www.informationweek.com/news...Quiet noisy computer fans with a drop of oilhttp://techrepublic.com.com/5100-62...

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 Hi all,First post!  My Dad's Lenovo laptop goes to a black screen when starting up, so is unusable.I haven't seen it in the flesh yet but have started to research things for him and have found that 'black screen' shows up quite a lot for Windows 10 and Lenovo PCs! We were so impressed with my Dad's PC I've ended up with the same model myself:Lenovo YOGA 500 Convertible Laptop, Intel Core i7, 8GB RAM, 256GB SSD, 15.6" Touch Screen.Also labelled as: Yoga 500-15IBD Laptop (ideapad)  I see some people mentioning hardware failures and others device driver problems with the graphic card etc. but haven't read a definite cause/fix for this so far. I've just found this recent critical BIOS update for this PC which mentions the black screen problem:Software name: BDCN63WW Version 63[Important updates] Fix Win 10 lid close black screen issue.http://support.lenovo.com/gb/en/products/Laptops-and-netbooks/Yoga-Series/yoga-500-15ibd/downloads/D...I haven't seen this mentioned in the forums? Has anyone else used this?If the PC always boots to a black screen I'll obviously have trouble installing this! I'm hoping that it will boot in Safe Mode or I'm going to have some trouble installing it?! I don't know whether to install the BIOS update on my own machine which is running fine - I think I'll wait until I see my Dad's laptop first which will be in a few weeks. Has anyone had any experience of this BIOS update or other comments on this?Thanks. &nb... Read more

Answer:Yoga 500 'BLACK SCREEN' - BIOS update: "[Important updates] Fix Win 10 lid close black screen issue"

I'm still wondering about this... I've just updated the Lenovo Companion after seeing it mentioned in another thread. It looks like this s/w is supposed to scan the PC and recommend Lenovo updates - critical and nice to have ones. Initially the Companion was showing a critical update for Lenovo SHAREit and a recommended one for my BIOS. It says I'm currently on BDCN28WW and offered something like v61 and not the 63 I mentioned in my first post? After letting it update SHAREit and re-scanning the BIOS update is no longer being offered and still shows me on v28 ??? I'm not sure I trust this 'Companion' app!My laptop seems to be running fine so I don't want to break it updating the BIOS if it's not required. For all I know my Dad's broken one may be broken because it upgraded?! Does anyone else use/trust the Companion app?And has anyone else seen it change it's mind on recommended BIOS updates?Thanks.

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I have a HP computer with XP and every time I leave and shut it down for several days I cannot boot back up. I was gone for 3 1/2 days. I shut the computer down during my leave. I came back and started it back up and it was fine for about 1 hour and then went to black screen every since. I have had this happen in the past and did all - the unplug keyboard/ mouse etc and got it started but no sound. This time I tried everything but all I get is the fan starts up the little on/off light blinks, it goes into window XP start up and then after about a minute of this it turns to black screen before my desk top shows and the on/off light stops blinking. It will not start up in safe mode; I cannot perform Alt.- Ctrl- Delete.

Thanks in advance
Crewblu
 

Answer:Help-Hp Computer / Black Screen at start-up

Have you tried taking the battery out and try using the AC power if it does work it could be battery.
 

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hey guys,

I was attempting to clean my computer screen today by wiping it off with a tissue paper but I accidently wiped over a bunch of buttons on my screen, and I have no idea what the function of those is lol.
My PC screen went black, and I don't know to get things back to normal. I still hear the computers noise so I know it's on. I already tried to turn off the PC and unplug it, but that didn't fix the problem. When I start it up again the screen remains black.

I've also managed to lose the manual. Any idea's? here's a pic FYI


 

Answer:My computer suddenly has a black screen?

alright so apparently one of the buttons turns the screen on/off but once I press it nothing happens. fml

its a lenovo A730 one btw
 

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I have a Hp pavillion which is a gold color, and it was working fine. Then the laptop powered off and when i plugged in the charger to turn it back on the screen stayed black. The power button on the side was on and the fans were running ut still the screen stayed black. I tried to put the brightness up, still did not work. After it fully charged i tried again and it did not work. Then I plugged in the HDMI cable and hooked it to my TV and I could see then screen on the TV but not on the laptop. How do i fix this problem

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Hello there, to keep this post as short as possible heres the long story short...

I a fairly old computer, I got some upgraded parts for it a few weeks ago, here are the statistics of the computer, Old means its been there for a long time 1 year + and new is the stuff I got recently:

Pentium 4 3.4 Ghz Processor (Old)
2GB Corsair DD2 RAM (New)
NVIDIA GeForce 8800 GTS (New)
2x 250MB Hard Drives (New)
Windows XP
And the motherboard is old, and Im not sure what model sry...


The problem is sometimes when I am playing my games, the computer sometimes freezes, as in... I'm playing the game, and suddenly the game freezes and the screen goes black, and indicates theres "no signal" on the monitor dispite the computer still making running noises... also if I bang the computer by accident eg bumping into it, I also goes to a black screen... usally after restarting after this error I does not load, just gives multiple beeps so I have to leave it offline for about 10minutes before it loads again...

I doubt its overheating as I checked for blockage, dust on the fans, non-working fans etc, but they are all running fine... anyone know what wrong with my computer

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I got a new graphics card today (GTS 450) and I slotted it in, when I start it up the screen stays black, however, if I leave it for 20 seconds or so I can hear the windows start up sound.. I know my screen isnt gone because I've connected it to my laptop and it works fine. I have the Blue and White cable plugged in my monitor and my computer and still nothing, thanks.

Answer:Computer screen stays black

Do you get any signs of "life" (like the BIOS Info screen etc)
If so it's probably a driver issue (did you remove the old drivers before the switch) ?

If not, there are IMHO only 5 possibilities:
#1 The card wasn't seated properly -- reseat it
#2 The card draws more power than your PSU can handle -- get a better PSU
#3 you forgot to connect the extra power cable --connect it
#4 you bend one or more pins in the video cable -- replace
#5 The card is defective -- RMA

-DG

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Hello!Recently I got Avast AV and it said that I had a virus and so on, Something about Kavos and a rootkit, so it tried deleting it, but failed, told me it was gonna do a boot scan, so it did that, found the viruses and when i logged back into windows, same thing, it found the viruses. So I read that Trend Micro Systems is better then Avast so I uninstalled Avast and installed Trend Micro Systems Pro 2009, at that point I did a update for the new AV I had and it told me to restart to complete the update, so I do that, but once my computer starts and it says Toshiba, it tells me to choose between: Safe Mode, Safe Mode with networking, Safe Mode with Command Prompt, Last known good config, or start windows normally, if I choose last known good configuration or start normally, my screen goes black, and I never reach the windows logo with the bar, if I choose safe mod, I get a bunch of text, and the text just stays there.Any help is GREATLY appreciatedMuch Thanks

Answer:Computer Problems/Black Screen

Read thishttp://www.computerhope.com/forum/index.php/topic,46313.0.htmlStart a new topic herehttp://www.computerhope.com/forum/index.php/board,7.0.html

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I'm working on two different computers today. The one here, is my son's computer. This is a windows XP with only 248 MB RAM and 40GB space, with only 12.2 GB space left to it. That is probably the whole problem--we need more RAM and more storage. Right now, we don't have a whole lot of money to spend on computers, so I'm wondering if I should do a whole reformat (if that is the correct term for wiping everything out and reinstalling everything from the cd that came with the computer)
Here is what I have done:
Ran PC Doctor--everything is fine
Updated and ran Avast! antivirus, Adaware, Spybot, ccleaner

Did the msconfig startup item list, turning off a bunch of stuff.
Ran Disc defrag, checkdisk, compressed old files
uninstalled many unused programs and am starting to load some other stuff on a pen drive and cds
There was one virus in the av scan, a win32:CTX, which was in a system restore file. That was quarantined.
We have owned this computer from the start, it was at one time the whole family's computer, so various levels of games and school programs (we homeschool) have been loaded and eventually removed via add/remove programs. Eventually it became a shared computer for my sons' school and games, and then only one son's computer, for school and games. I thought I read somewhere that despite being removed, lots of programs still have left "bits and pieces" on the 'puter, and that eventually I would have to do a &qu... Read more

Answer:Slow Computer, Getting Black Screen

Doing what you describe here is called a "clean install", and while there may be other solutions to your problem, a clean install may be the easiest. Simply back up all the important files to a CD-R/RW or a USB flash drive (don't back up any programs though, they won't work) and then put the Windows CD into the drive and reboot. Follow the onscreen directions to reinstall the operating system, make sure you have the Windows licence key BEFORE you do this though, or the install won't work.

About the licence thing, a licence means that you have the permission to put the program on ONE computer at any ONE time per licence. Uninstall the program on the computer, and you get your licence back.

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Hey guys recently my computer started restarting by it self and show black screen, the monitor wont detect anything it will just blink like there is no signal going to it, and the pc wont boot back up untill i unplug it from the psu and wait or unplug the sata cables from the hdd's what do you guys think this is?

Answer:Computer Restarts and Black Screen Help

This sounds like your PSU is failing. It doesn't have enough power to run the system.

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my computer will start up but will just go to a black screen and wont show the desktop. Now it still is black but this "Enter a product Key" pops up saying "Your prouduct key should be in an email from whoever sold or distributed Windows to you, or on the box the windows USB came in" . And I cant click anywhere on the screen the mouse keeps saying it loading. Help please?!?!

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Hi please someone help me , the problem with my laptop is that a few days ago I start up the computer and shows an image of preparing automatic repair and then turns off, then I opened the pc and remove the BIOS battery now when you turn it shows a black screen and then turns off but the light of the home screen stays on . I would appreciate any help thanks

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Our computer was working fine. We were having trouble with the wireless mice on another computer so we tried some troubleshooting with the laptop. We unplugged one mouse (that was working fine) and plugged in a different mouse. It worked fine (the drivers for it had already been installed). When we plugged the original mouse back in it would not work even after trying the "connect" buttons. So we restarted the computer using the Windows menu and "restart".On restart we got a black screen. I read the "Boot Up" trouble shooting on this forum but I am unable to do any of the following because we cannot get past either a black screen or mup.sys. or I don't know how to get around my problems to try all of these...Black Screen Hang (before splash screen shows)- Disk Diagnostic- CHKDSK /F /R (try to boot)- fixmbr (try to boot)- fixboot (try to boot)- Safe Mode (try to boot)Here is what I have done:Regular Startup = Black ScreenRecovery Console = Hangs up at "Please Wait"Safe Mode (with or without netwoking) = hangs up at mup.sysLast Known Good Config = Black ScreenI inserted our Toshiba Recovery disk and hit the F12 Boot Menu on restart and selected the CD/DVD driveGot a message "Loading RAMDISK image...." and once it was complete it got hung up at "Please Wait"Any help would be greatly appreciated

Answer:Computer Won't Boot - Black Screen

Hard Drive Diagnostic Tools:http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/Recovery Console:http://www.bleepingcomputer.com/forums/t/276527/how-to-create-a-bootable-xp-recovery-console-cd/Recovery Console is where you can use the chkdsk /r, FixBoot, and other commands... You must be able to burn an ISO Image to do this...Not the same as burning a CD...

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after the welcome screen comes on the screen goes black and a windows recovery window opens runs a check and says my hard drive is critical and needs to be fixed. I also get a error msg that says Hard Drive Failure detected a problem withone or more ide/SATA hard drive

Answer:when i start computer screen goes black

Maybe this could help,Open your computer, once you are on the first screen of your computer repeatedly press f8 and a new screen comes out with options like run in safe mode, reboot etc.run it in debugging mode and your windows will start...if that doesnt help maybe give a few more info about it

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Hello,
When i turn on my computer, it just goes to a black screen, no sign of the bio's screen or windows xp screen. No flickering or anything, no indication its connected except for the fact when i unplug the monitor the screen saying there is no cable on the monitor shows up. i tried a different monitor on it, same thing happens. It is connected to the on-board graphics card. I tried removing the hard drive to see if that was the problem, no luck. Shouldn't it at least show the bios screen? I tried removing the battery without any luck hoping it would reset any bios, I tried removing the ram, no luck. The power supply works, fans spinning on CPU and HD. I tried connecting my PCI GeForce fx5200 128mb graphics card to see if it was the intergrated graphics with the problem, but same thing, just a black screen. I also tried connecting another HD to it, no luck. I also tried connect this HD to another computer and it just comes up showing a recent hardware change made the computer start like this asking me to boot into safe mode or normally, but neither of them work, just freeze the computer once clicked on. Any ideas on what is wrong with it?
System Specs:
Widows XP Home
HP Pavilion a804n
Intel Celeron D Processor 335 (2.8GHz)
512mb pc 2700 DDR SDRAM
80GB Hard Drive IDE
CD-RW Drive
DVD-ROM Drive
Intel Exteeme Integrated Graphics 64mb

Any help would be greatly appreciated. Thanks!
 

Answer:HELP!!! Computer boots to a black screen!

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Hello,

I have an laptop HP Pavilion ze5600 with Windows XP home edition. I received an error message regarding Memory dumping while I was on line answering e-mail. The message did not stay long enough for me to write down error codes but did say if this was the first time this happend to restart the computer which I did. Worked for a couple of minutes and then same message. When tried to restart computer this time, just black screen. No cursor, no message, did not move to any further screen. I know this sounds ridiculous but if the computer sits over night, I am able for one time to hit F8 and get safe mode and other options. First time I was able to get in I went to Last Known Good Configuration and did a system restore but computer froze at tail end, so bad date choice. I did try numerous times to get in again, but could not. Second time I got in I backed up information I needed using Roxio but had to go to work, get kids to school etc so after inserting second CD, I didn't watch what happened and came back to a screen discussing memory dumping and then could not get into my computer. This morning able to get to Last Known Configuration but then computer froze at window showing Window logo, am going to try and get into to Safe Mode tommorrow and try to run virus software. I have tried numerous different things trying to get past black screen. Boot with only ac, Boot only with battery, hold down power button without battery or ac and then use both to boo... Read more

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HiIm having problems with my computer which is most likely affected by virus...I now cannot boot my computer on it goes to login screen and when i try to click on user computer starts to freeze or it just gives black screen when i boot n freezess...I tried to boot to safe mode but still no luck it doesnt work. somehow the safemode option does not appear..Therefore i cant post hjackthis log yet ;\Kind of dont know what to do now ? is there anything i could do to avoid reinstalling window ?even tried reinstalling but doesnt seem to load cuz it also freezes n give black screen

Answer:Computer gives black screen and freezes

Hello there,Please try to follow the steps below. I will move this topic to the appropriate forum.Please download OTLPE (filesize 120,9 MB)When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.Reboot your system using the boot CD you just created.Note : If you do not know how to set your computer to boot from CD follow the steps hereYour system should now display a REATOGO-X-PE desktop.Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.Double-click on the OTLPE icon.Ensure the box "Automatically Load All Remaining Users" is checked and press OKOTL should now start.Press Run Scan to start the scan.When finished, the file will be saved in drive C:\OTL.txtCopy this file to your USB drive if you do not have internet connection on this systemPlease post the contents of the OTL.txt file in your reply.

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Every time I turn on my computer for the first time it loads to windows logo and stays loading. After a little bit it just freezes and proceeds to go black. Now when I power it off and turn it back on the second time it works absolutely fine. I can go and use the computer with out troubles. It always done this and is consistent in doing so. Any ideas on what might be wrong?

Specs:
Processor: AMD-FX6100
Motherboard: MSI 760GM-P23(FX) (MS-7641)
RAM: 8gb DDR3
Video Card: AMD 470
 

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My computer is showing black screen with cursor blinking. I guess system is not booting. Problem is my cd rom is not working . But i have protable DVD writer available with me. How do i format my computer. As i wish to format it now.Pls advice.

Answer:My computer is showing black screen

Boot into Safe Mode, uninstall the current drivers and try using drivers that were released previously. If this doesn't work, uninstall the drivers totally, boot into Safe Mode with Networking and see if Microsoft offers drivers for the card during Windows Update. You'll see it on the left after it finishes searching to see what updates you need. It'll say something like "Hardware Optional".

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This problem only started a few days ago.

My computer started up to a black screen, and after a few seconds my monitor went to sleep. No cursor, nothing. I had do a hard reboot to get it to work properly. Yesterday, it happened twice. I hit Google to see what I could find but nothing worked. Here's what I found:

1. Some threads suggested it could be a problem with the video card or some other driver. My video card driver is up to date, my most recent driver installation was my printer, however, that was done over a week ago, and the black screen problem didn't occur then.

2. Startup programs, I checked to see if it might be something attempting to load, but it was just the update service for my printer, and the digital imaging software for my printer(both disabled, as of right now). It was neither of these as the problem occurred again.

3. I ran malware bytes and it came back clean, no malware detected. Running Norton to see if it could find anything but I highly doubt it.

The black screen only happens some of the time. When I make it to the login screen, my machine runs normally, nothing strange occurs, I can use my machine as if there isn't a problem.

My monitor is fairly new, closer to a year old.

I ran chkdsk /f and it was completed, no errors or interruptions.

I really don't want to replace my hard drive, I have a back up solution in place so I'm not worried about my files. My real problem is, if I have to re-install windows I need a new CD key for Windows 7... Read more

Answer:Computer Sometimes Starts Up with A Black Screen

Hello and welcome Annabelle looks like a similar problem I had a while ago with my Sandy Bridge build - tried all the usual stuff like you have and in the end it was solved by just reseating the GPU card.

Try that first along with most of the major cables power and board connectors and have a good general clean out inside the case.
Edit: Don't forget the static electricity rules - ground yourself on the case while it is plugged in before diving inside the case and then unplug the thing before you dos so.

The chkdsk (you could try the /r switch with that) I see you have run but try this as well if you haven't already

SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2
Run these in safe mode and the sfc often best run for two to three runs

then these if necessary
SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Malwarebytes Anti-Malware Premium
AdwCleaner Download
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If you are running Kaspersky as the main AV then it might need disabling it when trying ADW because it does not like it at times)

The Norton I am not a fan off so I'd leave that and as for the 7 key it really is worth a phone call to Microsoft and explain your predicament and as a general rule they are normally happy to let you use the key again.

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So my computer goes to sleep every 10 minutes and I have to restart it , which takes a long time because my laptop is a low end com. Anyone know how to fix the black screen when I come back ? I tried to move my mouse no cursor no nothing just the screen flashing.

Answer:How do i fix black screen when my computer is sleeping?

Hello Gamerzgaming!
I suppose I also having this kind of problem after upgrading to Windows 10. Although I didn't let my computer to go sleep every 10 min, if I manually press Sleep it just takes too long. And when there is a black screen I also cannot resume and I have to shutdown and restart again.

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Hi Lenovo forum, I have a problem with my X120e laptop screen. My laptop is old, 5 years old now. So, let's think about other causes than that. Whenever I start the computer, the monitor does not show anything. It stays black as if it was not turned on. I may have missed some very subtle light changes on the screen when the computer is running, though. However, the computer itself is running. For instance, I am able to use my TV HDMI plug to see the graphic display of the computer, and I could litterally ignore this issue by using the TV as my new monitor, but that's not what I want. This is not the first time this is happening. Last time, I just opened/closed the computer to get the screen working in about three tries. Ever since then, I never shut down my laptop until yesterday night I accidentally did so.  Any fixes? I tried the battery removal method, but it didn't work. 

Answer:Black screen upon starting computer

Hi and welcome, ThedancerIs the laptop screen(s) behavior the same if the OS is loaded and in the BIOS Setup, for example?Did you check out BIOS Setup -> Config menu -> Display setting? What is the boot display type?

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Yesterday my other compuer was running smoothly, suddenly the computer restarts by itself and what happened next is that the monitor was black screen and my hard drive LED light is lit on solid along with several irregular beeping sound. So i shut it down and turn it back on after a few minutes, and the problem is still the same it just wont boot normally as you would, one other thing that i forgot to mention is that normally two types of LED lights showing, the hdd light and the power light but my hdd LED light is showing and my power LED light isn't showing that its indicating on.

Today i try turn the computer but its the same, so i took the VGA card out and clean the fan (all fans are working fine when powering on) and also took one of my ram stick out as well as try both hard drives individually so to see which hard drive is dead.

So i would like to know what happens if your hard drive dies that would cause this sort of problem that im experiencing or that it might be the VGA card problem.
Any help would be very very appreciated. Thx in advance
 

Answer:Computer won`t boot and has a black screen.

Uh...what are your specs (including power supply)? Do you overclock and have you changed anything recently? Are the temperatures okay?
 

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My Notebook will not boot from HP Logo black screen and when try to Press F9 OR F10 or F12; It does nothing. After several attempts it finallys boots up. I also had ran a diagnostic test and 7 things failed but it doesnt tell me what has failed and how to resolve it. I think my hard drive is failing.

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Hey I'm working on a friends computer. He said he got a error message then a blue screen. He then rebooted and now it only goes to a black screen. I can see the bios start and I can get into the bios setup screen. I have also tried going into the boot up menu and tried the hard drive diagnostics which passed. I won't have his xp disk until tomorrow is there any other testing I can do until I get the disk??? It's a dell dimension 8400. Mabey something on their website or can I make a boot disk(not sure if that will help without the xp disk). Any help would be great and thank you in advance!!
 

Answer:Computer is booting to a black screen????

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Hia there,

I have a friend who is using windows xp.When they boot the computer up.They encounter a black screen with some wording.He tells me that the wording is to do with ms dos.Then the screen goes black,with just the cusor showing in the top hand left corner.
I have an idea of what the problem is,and think that someone has gone into his settings and asked the machine to boot up in dos.
Can anyone tell if i am right.Or if there is another solution to this problem.
Thankyou for your help.
 

Answer:Computer Starts Up In MS Dos Then Just Black Screen

First thing to try is disconnect all peripherals (especially printers with card readers), ensure no disks are in the drives and try booting. Next -
-Disconnect all peripherals and mains power
-Press & hold power button for 15 sec
-Reconnect mains power only, power up

If that too fails, boot to BIOS, reset defaults, and try booting again.
 

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(first im not sure if this is in the right thread, move if you can, and thank you. Also sorry my english isnt so good either)Every time I turn on my computer(windows xp) it runs good until after the gateway logo. After the logo, the screen has nothing on it, but the line thingy that flashes and appears when you are typing. I try to push a letter but the computer makes the same npise whe i push any buttom.
 

Answer:Black screen after computer is turned on

shameless bump

i meant to type noise not npise. Any help, ideas, or suggestions? And ive had my computer for 4 years.
 

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Just a little backround on my laptop.  It's about six years old, and has 8 gig of RAM and optional ATI Radeon graphics.  It has been used heavily as I do electronic medical records with it as well as personal stuff.  It's not turned off very often; I just keep it in hibernation. One day a couple of weeks ago I had several tabs open in Chrome, one of them being SiriusXM streaming.  My back was turned as I was with a patient and all of a sudden I heard a buzz coming from the audio that lasted a few seconds, then no sound.  When I finally looked at the computer, the screen was black, but everything else was running (leds, hard drive, fan, etc). I pulled the AC power and the battery, restarted Windows in safe mode, and had a display.  I then deleted the video drivers for ATI and Intel, then restarted the computer.  It came back with the screen looking fairly normal to before it went belly up, and also had sound.  Windows then automatically reloaded the video drivers (during which time a box came up and told me the ATI driver didn't exist) and then prompted me to restart.  I did, and sound, leds, hard drive, everything came up except black screen again. Well, I repeated this several times, even went and downloaded the ATI driver off of the site, with the same result.  At that point I decided to use the computer as it was after the first restart and select "restart later" so it wouldn't go back to the black screen.  I... Read more

Answer:Computer runs, screen is black.

Hi, I'm not sure what the problem might be, it might help to plug in a VGA or HDMI display to see if you can get a display there to help diagnose it?  You might also check if a BIOS firmware upgrade is available also.

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hello
I have a pc computer with vispa ultimate 32 sp1
yesterday when i restart my computer after taring making home network between 2 computer in my house (the other computer was XP) i got black screen but i could see the mouse icon and the dush bur (withe the clock and other gadgets)
Icant push the start batten and there is strange line(not like the black screen-it was grey line)
i started in safe mode and i made my last recover point -it worked but the problem didn't disappear when i restart my computer again
i scan for virus but there wasn't

Iam sorry on my poor english
thanks

yair
 

Answer:black screen when restarting the computer

hi and welcome since you can start in safe mode you can try running sfc/ scnw http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html you can also try chkdsk http://searchenterprisedesktop.techtarget.com/generic/0,295582,sid192_gci1276029,00.html# and if needed a start up repair http://www.vistax64.com/tutorials/91467-startup-repair.html i hope this is useful
 

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I'm having numerous issues on my computer, all of them starting a couple weeks ago. The problems include: random shut downs, missing desktop icons, applications hang when starting, unable to stop processes using task manager (and sometimes unable to even start task manager), unable to shut down computer (hangs at "shutting down" message), unable to install Windows updates, Windows Explorer frequently stops responding, corrupt emails, and general slowness.

Today the computer just stopped booting. It gets to the "Loading Operating System..." message, then goes black and nothing happens. I tried booting from my Windows 7 DVD, with the same results. At first I figured my SSD boot drive just failed, but I'm a bit concerned that I can't even boot from my Win 7 disk. It doesn't even sound like the drive is spinning up. I'm completely stuck and don't know what to try next.

I'm running Windows 7 SP1, 64 bit version.

Any ideas on what to try would be appreciated.

Thanks!

Answer:Computer won't boot -- black screen

Firstly, your SSD wont make any noise when booting or while running.
Secondly, what malware scans have you tried, or anti-virus scans?

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Help my screen is black but it works on my TV how do I get my black screen off my computer it's only 2 weeks old

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my Hp computer is saying somthing wierd the error has some happy faces numbers ,characters ,letters ,and so on

Answer:My computer is saying somthin in black screen

When is it saying this error?What are you doing prior to the error?Need a lot more info to help you.

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Hello,
When i turn on my computer, it just goes to a black screen, no sign of the bio's screen or windows xp screen. No flickering or anything, no indication its connected except for the fact when i unplug the monitor the screen saying there is no cable on the monitor shows up. i tried a different monitor on it, same thing happens. It is connected to the on-board graphics card. I tried removing the hard drive to see if that was the problem, no luck. Shouldn't it at least show the bios screen? I tried removing the battery without any luck hoping it would reset any bios, I tried removing the ram, no luck. Any ideas on what is wrong with it?
System Specs:
HP Pavilion a804n
Intel Celeron D Processor 335 (2.8GHz)
512mb pc 2700 DDR SDRAM
80GB Hard Drive IDE
CD-RW Drive
DVD-ROM Drive
Intel Exteeme Integrated Graphics 64mb

Any help would be greatly appreciated. Thanks!
 

Answer:Computer starts up at a black screen?

Did this start after any kind of an update? Have you checked for a new driver for the video and chipset? Did you make any changes to any software? If so try to revert back.
 

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Okii dokii. I was sitting there playing Half-Life 2 (It's not spammed or virused or anything, I've had it for a year now) and right in the middle of my game the screen goes totally black, and a bar at the top left corner is blinking, like it's waiting for me to type something. So I hit the Windows key. Nothing happens. Control+Alt+Delete, again, nothing happens. I went into a frenzy and hit everything on my keyboard, and still nothing happened! I know it's still connected and on and stuff, 'Cos whenever I hit like Control+C or something it'll beep. I can't reboot, I have other important things on there. Like essays that took me weeks to work on. And science fair. (which I negected to save...) So. Anyone know what to do?
 

Answer:Black Computer Screen! Won't Respond! Help?

I have a windows XP, by the way.
 

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I have an Asus Eee PC that I got last year for my birthday. It has Windows 7 as the operating system. When I turn to computer on it seems to be working normal. When it comes time to log into a user profile and I click on the administrator profile (which is the one I use) and type in the password. The computer logs onto the profile but the screen stays completely black. I can still hear the computer running but the screen doesn't change. This has happened before but the toolbar was always visible at the bottom of the screen and now it's not. The only thing I can do with the screen black is type in Ctrl Alt and Delete to get the menu. Nothing on the menu seems to be helping with the issue.
I decided that I better see if the same thing was happening with my guest profile too. When I logged into my guest profile everything is working fine and that's what I'm on right now. However, the administrator profile has all my documents that I need for school and work so factory resetting or the possibly of wiping the computer isn't really an option.
Thank you for your time.
 

Answer:Computer Screen Stays Black

Is explorer.exe running when you look at the processes?
If it is, end the process.
Next press Ctrl+Shift+Esc to bring up Task Manager, and then go to File \ New Task (Run) and type in explorer into the run box.
Does your desktop appear?
 

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Last night my wife was on the computer and a message appeared. It sayed hard drive is almost full and windows XP was shutting down. Since then everytime I reboot the computer I get nothing but a black screen. I clicked Ctrl Alt Delete and tried booting in Safe Mode and still a black screen. I tried the Last Known Good Configuration, Debugging Mode still black screen. Any suggestions would be greatly appreciated. My best guess is that I need to delete some files, but i cant get in to do that.

Thanks
 

Answer:Computer boots to black screen?

Do you have any friends who have some tech knowledge/experience?

If her harddrive is as full as you say it is that is going to cause issues as you are experiencing. Suggest for the future you invest in an external harddrive to store items you want to save. And it seems you will need to delete a lot of files, etc. to free up space. basically Windows can't work.
 

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I have a problem with my computer in the last few weeks where up to 4/5 times a day my computer crashes. There is a momentary freeze and the screen goes black and 'DVI No Signal' flashes up on my monitor. This has happened in Chrome, in games and when the computer has been idle so it is not an application issue. I am fairly certain that it's nothing to do with the monitor as if I press the Caps Lock button on the keyboard after the crash the light does not come on. Also if I am playing again the sound will freeze.
 
I am running Windows 10 Home on a Dell XPS 8700.
 
Processor: Intel® Core™ i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 16384MB RAM
Card name: AMD Radeon ™ R9 200 Series
Monitor Model: VE247
 
Thanks in advance.

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when i turn the power switch on the lights come on on the motherboard. the computer will start, harddisk runs and fans are spinning. i dont have a speaker for beep noises. screen is just blank, no signal. tried setting the graphics card in another computer where it runs fine. tried 2 different harddisks, tried powering up without harddisks, tried reseating components and removing ram sticks to check. nothing works. i can afford a new mobo or cpu, but how do i know which of them is faulty? i suspect the motherboard. also tried setting the graphics card in another slot, no luck. normally on my other computer when i turn it on, the graphic card fan will run hard for a few secs then settle once entering bios or post or what it is u call it, when setting it in the bad computer it just runs hard until i shut it off again. any help is greatly appreciated. thanks.
 

Answer:computer runs but black screen

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Computer info: Gateway 835 GM               Windows XP   Before I present my problem, I want to say that I am pretty much a noob here at trying to fix a computer, and the only thing I've done with a computer as far as with my expertise with computers is install a hard-drive.So before the bigger problem came about, the computer was already infected with a Trojan , so I tried to find some solutions but with no luck- so I was stuck with the Trojan but the pc was still kind of operative but with slow internet speed.After more than a half a year, still operating in the same condition, it came to an end when my sister turned on the computer and it started abnormally.  All it does it goes in to a black screen with things saying         "We apologize...recent hardware/ software change might have cause this."         "Computer stopped responding, restarted unexpectedly, or was automatically shut down to protect you        files...start up attempt was interrupted due to a power failure.."         Then it has the options:            Safe Mode            Safe Mode with networking            Safe Mode with Command Prompt                        or         ... Read more

Answer:Computer Only Restarts with Black Screen, and thats all it does.

QuoteMy father took it to get it fixed but to no availWhat kind of place was it? What happened?Do you have Windows CD?

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I'm using an HP notebook nw9440 with windows XP SP2 and an external monitor ViewsonicVX2025 WM. When I am working, it could be several hours or less at times, I suddenly get a black screen. There is no warning, no error messages, the computer seems to be functioning normally. The power for the laptop is still on, just the screen is black. The system seems to be in a hybernate state, but it does not come back on by pressing any keys. The only way to power back is to press and hold the power button for several minutes. Then everything loads fine and I start working again and several hours later the same thing happens. I was told it could be a virus, or something so I completed steps 1-9 to rule this out. Thanks in advance.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:42:53 AM, on 12/8/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16544)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exec:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Common ... Read more

Answer:Computer Screen Goes Black - Power Still On

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. I apologize for the delay getting to your log, the helpers here are very busy.I don't see any signs of malware in your log. I recommend that you post into the XP forum if you are still having problems.http://www.bleepingcomputer.com/forums/ind...amp;s=&f=56

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Hello,
When i turn on my computer, it just goes to a black screen, no sign of the bio's screen or windows xp screen. No flickering or anything, no indication its connected except for the fact when i unplug the monitor the screen saying there is no cable on the monitor shows up. i tried a different monitor on it, same thing happens. It is connected to the on-board graphics card. I tried removing the hard drive to see if that was the problem, no luck. Shouldn't it at least show the bios screen? I tried removing the battery without any luck hoping it would reset any bios, I tried removing the ram, no luck. Any ideas on what is wrong with it?
System Specs:
HP Pavilion a804n
Intel Celeron D Processor 335 (2.8GHz)
512mb pc 2700 DDR SDRAM
80GB Hard Drive IDE
CD-RW Drive
DVD-ROM Drive
Intel Exteeme Integrated Graphics 64mb

Any help would be greatly appreciated. Thanks!
 

Answer:Computer starts up at a black screen?

I even tried connecting it to my PCI graphics card, and no luck, same black screen
 

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Okay so my computer became unresponsive while browsing the internet multiple tabs. So i was forced to turn it off by pressing the button on the computer. Then when i went to turn it on it will display the sony vaio screen, then the intell pentium processor screen(normal for booth up, both of those), but then it just goes blank. Please, how cna i fix this !! Thank you so much!
 

Answer:Computer Screen Blank/Black

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Hello!

I set up a new PC 3 days ago. Occasionally it displays a black screen, the image flicker for like 0.5 seconds and then that's it - windows doesnt react to anything after that.

It doesn't happen on a special load situation, just out of nothing - while surfing, listen to iTunes....

Things I did:

Logged all the temperatures/voltages of the system, nothing special here before it crashes.
Looked at the windows logs, again nothing special/recurring before it crashes.
Tested the RAMs for 4 hours, no crash while doing that.
Ran the CPU/GPU on 100% load for a few hours, no crash while doing that.
Check for virusses using ClamAV -> no virus found.

I kinda don't know what else I can do, any help would be appreciated.

Thanks!

Answer:New Computer, just freezes with Black Screen

well to head you in the right direction, it always may be a malicious virus or root kit, but it's almost always a faulty or failing piece of H/W...HDD / MOBO most likely place to start

Mike

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I'm using Vista home premium and everything was working fine up until the other day. My computer froze up and I shut it down to restart. Upon restarting, I was given the option to start windows normally or in safe mode. I selected to start up windows. After that all I got was a black screen. The computer is still running, I can hear the fans and the ligts are on.

I have been looking for a solution to this problem and would really like to fix it myself. I have tried all of the F-menu options, but all I get is the black screen. Vista came pre installed on my computer, so I don't have the Vista cd/dvd.

Please help me if you can.

Answer:Computer won't boot, all I get is a black screen

Hi

May I ask you what ?computer ?you? have?
Why you don?t post this important information?

Can you boot in safe mode? Maybe a driver or virus has something muddled up in Windows registry and so the computer can?t boot properly anymore.

In worst case you have to reinstall Windows using Toshiba recovery disk. :(

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My laptop has a black screen at boot up. I amrunning Windows xp sp3. I have hooked it to an external monitor to attempt system restore, but can't get there. It won't boot up with any of the options - safe mode, last good, etc. Is there any way to bring this pc back to life? I don't have the startup or restore disk - bought it used and it didn't come with any. Also tried taking the battery out and just plugging it into ac power. Same problem. Any help would be greatly appreciated.
Thanks
 

Answer:Computer won't boot - black screen

I'm confused. You are telling us all this extra information and we just need the basics right now.

Can you see anything on the external monitor when you hook it up?

If not, you could try removing ram (unlikely) but your options are VERY limited if you have a black screen because the video card or motherboard might have failed making it a paperweight.

Try booting from a Live Linux CD maybe.
 

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Hey, just put together a new computer and I'm having trouble booting it up. All the lights on the MoBo, and the fans are running, the fan on my GPU seems like its going at max speed.

When I try to start up, the computer starts, then turns off for about 2 seconds, then starts up again, and stays on until i turn it off. Theres only 1 short beep when I start it up.
I am using a HDMI cable from my monitor to my graphics card, and it just says " no signal "

Heres the new system i've put together.
ASUS Maximus IV Extreme-Z, Socket-1155
E-ATX, Z68, DDR3, 4xPCIe(2.0)x16, CFX&SLI, NF200, SATA 6Gb/s, USB 3.0,EFI
Corsair SSD Force Series? 3, 60GB
SATA 6 Gb/s (SATA3.0), 550MB/490MB/s read/write, SandForce? SF-2200
Corsair TX V2 850W PSU
ATX 12V V2.3, 80 Plus Bronze, Standard. 4x 6+2-pin PCIe, 8x SATA,
140mm fan

Corsair Vengeance? DDR3 1600MHz 8GB CL9
Kit w/2x 4GB XMS3 modules, CL9-9-9-24, 1.5V, Vengeance Heatspreader,
240 pin

Intel? Core i7-2600K Processor
Socket-LGA1155, Quad Core, 3.4Ghz, 8MB, 95W, Boxed w/fan
XFX Radeon HD 6970 2GB GDDR5
PCI-Express 2.1, 2xDVI, HDMI, 2xmini-DisplayPort, 880MHz

All help is appreciated!

Answer:New Computer, black screen + GPU Fan at max speed

First of all search for beep codes for your MB, # of beeps will tell you what fails during bootup. I build quiet few desktops myself and usually in case like yours is good to recheck all the connections, especially seating of the video card, more than once the card seemed to be in but not really. Also all the power supply cables, RAM and pretty much redo whole assembly from scratch. Also it's often helpful to boot computer with minimum components: for example disconnect hard drive and it should still get you into BIOS and to "can't find boot drive" message, but the beep and no video at all would indicate it stops at the very beginning of sequence and that's where beep codes are helpful. Could be one of the components is not compatible or outright broken also.

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I got the laptop from my brother the screen is black and won't come on the computer is on and getting power I changed the screen out and the RaM I did the 30 sec test and the 1 minute and 2 test also nothing I rotated the RaM around to nothing yet I know the video card out because it doesn't come out it's attached to the mother board it's a L745 Toshiba satellite
 

Answer:Laptop screen is black computer is on

Ram sorry
 

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Hi

Im having problems with my computer which is most likely affected by virus...
I now cannot boot my computer on it goes to login screen and when i try to click on user computer starts to freeze or it just gives black screen when i boot n freezess...
I tried to boot to safe mode but still no luck it doesnt work. somehow the safemode option does not appear..

Therefore i cant post hjackthis log yet ;\

Kind of dont know what to do now ? is there anything i could do to avoid reinstalling window ?

btw this is not same computer as my previous history.
 

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Hi, at first I thought this might be virus related. I went through with help from Howard_Hopkinso, and removed all virus' and malware. But my problem persists.

I have an Alienware Area 51 m7700, 120 Gig HD, 3 Gig memory, 3.8 GHz Pentium 4 HT duo processor. NVIDIA GeForce Go 6800 Ultra.

What happens is when i try and playing a source game for little while the screen goes black, sound skips, but the laptop still runs. Also happens when i click on certain internet links.

I assume that i need updated drivers, which i did. but that didn't work either.

I am lost, any help would be greatly appreciated.
 

Answer:Screen Turns Black, but computer still on

Try doing a system restore... If this doesn't work, you will have to wipe the laptop's hard drive and do a fresh install of Windows
 

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Turn on Acer computer and only black screen comes up Del: Enter Setup F12: Boot MenuHave tried both, but nothing happens

Answer:acer computer only comes up with black screen

Sounds like a hardware problem - guessing the motherboard or processor or both are dying. But, possibly something else. If this is a desktop machine, open the case and disconnect hard drive(s) and optical drives and try booting again. If still the same, try to locate the clear cmos jumper on the motherboard (usually labelled jbat or jcmos or cmos reset). Usually 3 pins with 2 covered. Remove cover and cover the 2 currently uncovered then put it back as was and try booting again. If no good again, motherboard (or processor or both) likely culprit - you'd be best getting professional advice if you want to repair the machine (could also be power supply).If its a laptop, try removing the battery and booting with just mains power. Also if no good, and you can find where the hard drive is, try removing that and booting again, see if it gets any further (if it does, suggests hard drive is problem). resetting cmos is more problematical in a laptop - really need a manual to find out where/how to do this.

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My computer was dusty and may have been overheating. The fans were operating very loudly and i tried to turn on the screen but it is black. I cleaned the dust, and it still will not bring anything up on the screen. The fans work and i can hear the drives working. I tried changing the psu, cleaning the heatsink, and reseating everything. and removed the battery and put it back in to reset the bios. Nothing has worked so far. Any ideas will be greatly appreciated? Is it possible that i fried my motherboard or processor?
 

Answer:When I turn on my computer the screen is black

Tell me about your computer specs.
 

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Help me please!

Well, I push the power button on the modem and it's fine... right after the screen does the Windows XP with the loading bar at the bottom screen it turns black and I even left it on for like 10 minutes and it still wont work. I also tried to start windows in SAFE MODE and LAST GOOD CONFIGURATION plus many others, but it wont work. I still have valuable information in the computer so, I want to try to keep "reboot" out of the answers...

Please help me!
 

Answer:Computer Freezes at Black Screen

Have you recently downloaded the "Service Pack 3" from Microsoft?

It would have showed-up as a little reminder in your task bar stating that "updates are ready to be installed" every time you turn your machine on.
 

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Hi I was using laptop yesterday when it just crashed. Now the screen is black I cant shut it down properly so power light is blinking. When I turn it on I see the arrow but can't do anything. I have it less than a year.

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