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Broken laptop - recover harddrive data

Question: Broken laptop - recover harddrive data


I recently broke my laptop and as it was fairly old decided to upgrade instead of trying to fix it, however I want to get the data from my old laptop to upload onot my new one.

I have a external enclosure for a laptop harddrive that I can slave off but my issue is that the drive from my old laptop is partitioned (C:\ & D:\). My new laptop's system drive is C:\ so when I plug in the harddrive it detects but does not come up as a drive. I've tried to change the drive letter of the C:\ drive but as it's the system drive it won't let me, anyone know what I can do?

Any suggestions would be most welcome, I have 3 years worth of emails on my old harddrive which I really don't want to lose.



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Preferred Solution: Broken laptop - recover harddrive data

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Broken laptop - recover harddrive data

Not sure why the partitions aren't showing up, but I can tell you there is absolutely no point in changing the drive letter as it wouldn't help you access the external drive and could really screw up your current system. What operating sytem were you running on the old drive? If the partitions are formatted as NTFS, they could be refusing to mount due to an "unclean shutdown".

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Hi, Can anyone recommend the best data recovery company. I had dropped my external hard drive and opened it to recover, but failed. It is serious, difficult job. There are so many data recovery company in UK, but i do not know which one can do such difficult job.
Many thanks

Answer:data recover from broken harddrive

If you have opened it game over!
and spam springs to mind.

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Any way to take the data from a good hard drive off, when the laptop it was installed in is defective?
The laptop used windows 98 and I want to connect it's hard drive to my desktop PC (which is running XP) and save some or all the data thats on it. Is this possible?

Answer:Recover Data From Hard drive on broken Laptop

if the drive's not damaged you just connect it to your other computer and copy any data you want off of it.

assuming its an IDE connection, just set it as the slave, not master. and boot with your normal drive. then once everything's booted up you should be able to goto my computer and have full access to your laptop's drive.

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Hey all ... I need to recover data from a crashed HD. What can I try to get it off. I noticed that it wasn't mounting if I would leave windows and log back in later. I was [planning on moving the data but of course now XP doesn't see it at all ... ran a CHKDSK on it during boot up and then it showed. But when I went to access the data it wouldn't let me. Rebooted and now it doesn't show up.

Suggestons and guidance needed!

Answer:Recover Data From Crashed HardDrive

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Hi guys,
well heres the story: My sister brought me a computer to fix for her friend who owns a restaurant. So all i did was an easy fix formatted the hard drive and installed windows. Well i brought it back to the owner and she is very sad that i have deleted all the files on the computer. If i knew she wanted to recover the data i would have installed the hard drive into my computer and backed it up for her but i didn't know.
Heres the problem: She had a lot of records stored on the computer she needs and I was wondering if there was a way to restore some of her data that i formatted? I am willing to buy the software because i am getting more ppl who ask me to fix their computer. I know that since i installed windows on it, that it is impossible to recover all the formatted data but I think if i just get some she will be happy. I thank you for any help. Thank you.

Answer:Recover Data from Formatted HardDrive?

Runtime software's get data back seems to work the best for me,

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My dell laptop HD crushed. I sent it to one of online HD recovery program and was willing to pay $2k. However they could not fix it in their laboratory due to the "mechanical problem" of the disk.

I would like to try another recovery service. Which online HD recovery companies do you recommend?


Answer:Recover data from a broken HD

you might be able to recover the data yourself if the hdd is not badly damaged.

you could take it out of the laptop and hook it up to a desktop as a secondary data drive and see what you can recover.

edit: $2k??, as in $2000?

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I am trying to recover some data from a damaged laptop drive. I plugged it in externally and 2 partitions show up, the main one and RECOVERY. the RECOVERY parition opens and works fine, but the main drive with all the data is not accesible, when i right click on the drive or double click the computer just stalls. I realize the the drive is damaged but what can be done to recover the data? i found some serives that cost a ton of money that can recover
data from broken hard drives. how do they do it? what tools do i need to recover data
from a broken HD?

The idea i have is to buy an identical HD, take apart the broken drive,
take out the platter, and put it in the working drive. what do you think?
what else can i do if this is not a good idea? is that what the pros do?

Answer:How to recover data from broken HD

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got a pc which wont work, it keeps asking fr the boot disk. this doesnt matter - its an old heap of junk which doesnt need fixing. i dont even know which OS it was using at present. (i will find out tomorrow)

I need to get the data off the the harddrive which it used.

the drive is only 10gb, its a fujitsu MP3102AT drive.

i tried ubcd4win but the pc kept asking for floppy, i set the boot options in the bios to cd, but it still wont load.

EDIT: got it to load the cd drive - ubcd loaded, but isnt recognising the hard drive.

This hard drive just wont be picked up or recognised in any machine i have, is it just fuked completley?
this all adds to experience!

Answer:Solved: trying to recover data from harddrive - unsucessfully...

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I'm desperate here, really need some ideas.

We offer B&B accommodation at home.
All our bookings until October were on the hard disk.
That hard disk no longer works!
It does not boot the computer, nor can it be accessed from another computer.
I took it to the shop where I bought it and they were unable to get it to work.

The disk turns, but for some reason is not recognized.
Then the message comes up asking if we want to format it.

The problem began this morning when the computer got blocked up.
I rebooted and got a message about a missing or corrupt ntfs.sys file in system32/drivers (the OS is Windows XP Professional).

I tried all the suggestions I found, like trying to restore from CD etc., but to no avail.
According to the shop where I bought it (the disk is a MAXTOR HD) there is something defective.

Is there any way to recover this data? I really need to or else we cannot make any more bookings.
Would the manufacturer be able to do so?
Are there services that might be able to help?

Answer:Help! Broken hard disk, I need to recover data!!

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I know and understand that once a hard drive crashes it can be very hard to recover the data...what my problem is that when i decided to wipe out my computer and install a fresh windows i backed up all my data onto a slave hard drive that i had no idea was going bad....then when i get everyting up and running and when i hook up the slave hard drive and during the boot the slave hard drive is making clicking sounds (ouch) so i knew then and there i was going to have problems....then windows boots and it had not detected it, then i try to do the add hardware thing..then it will just take forever to detect far it hasnt detected anything its checking for new hardware the slave drive will make the clicking sound so i know theres some sort of what i would like to know is if there is any sort of recovery software that i can get my stuff off of the hard drive.

Answer:Need to recover data from my broken hard drive!!!?

I guess the only thing you can do is to ask the manufacturer of the unit to retrieve the information for you.  Sounds likes the head is not functioning properly.  The manufacturer could test the disk out and read it.  But it is going to cost you.

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So I just got a new PC, because my last one had essentially exploded (well it blew a fuse or something... I'm not sure, but I got it working in a very unstable conditio again now) and now I'm trying to recover my data onto the new PC.

I'm trying to burn it DVD by DVD but it keeps crashing mid disk, I've gotten to disks of content vs eight ruined ones. That's no good obviously.

I had hoped to simply put the old hdd into the new pc as an expansion drive or something, but I'm concerned that it'll just infect my new computer with all sorts of malware as, well, it's probably riddled at this point. In fact I'm pretty sure of it.

Is there a safe way to easily recover my data without infecting my new PC?

New pc specs, BTW, are:

AMD Phenom Triple-core processor 2.20 GHz
4.0 gig ram
500 gig hdd
running Vista

Thanks for any help that can be offered

Answer:How can I easily recover data from a hdd off a broken computer safely?

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The mini USB plug on my Freecom external hard drive has come loose and broken off, rendering the thing useless. I opened the case and can see exactly what the problem is... the little pins from the plug itself are not making sufficient contact with the circuit board.

If I hold the plug and press tightly towards the circuit board, the hard drive gets powered on (or at least the LED turns on), but it doesn't seem to be sufficient for Windows to recognize the drive.

I'm wondering if I should take the thing apart some more, remove the drive from the circuit board, and try connecting the hard drive to my computer directly using a hard drive cable... What do you think?

Alternatively, could I purchase a replacement enclosure and "transplant" my disk-drive into the new enclosure? If so, where could I buy something like that?

Please help.. I am freaking out here! :banghead

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My old laptop's motherboard died, probably as a result of overheating.  The harddrive is RAID 0; two drives stacked on top of each other.  I've had some friends look at it, and they recommended a 2.5" PATA/IDE enclosure kit.  I found this one at tigerdirect - Sabrent 2.5" USB 2.0 to IDE/PATA Aluminum Hard Drive Enclosure.  Will I still be able to recover the data one drive at a time, even though it is RAID 0?  I also looked into IDE cable adaptors, but again, the IDE cable adaptors I've found only connect to one harddrive at a time.  Thank your for any help you can give me. 

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I desperately need to recover information on a hard drive in my broken laptop. I just took out the hard drive and it doesn't look damaged on the outside at least...

I'm wondering if it is possible to buy some kind of adapter so that i can plug it into the USB port on my other computer? The hard drive has two rows of gold pins on it. Here are the specs that i have read off the bottom of the drive...

Hitachi Travelstar

Model: HTS541660J9AT00 5400RPM
5V 600mA DC 60GB ATA/IDE

P/N 0A50679 MLC DA1574
16383CYL 16HEADS. 63SEC/T

Any help would be greatly appreciated! Thank you.

Answer:please help, just removed harddrive from my broken laptop...

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I got a harddrive enclosure, and plugged in into the computer I am going to put the files on, but it shows up on the computer as system reserved K: 70.3 MB free of 99.9MB
My hard drive is 500GB

Answer:Need help backing up harddrive from broken laptop

What you are seeing is the system partition and should not be edited at all. Everyone should have one if they have Windows 7.

Could you go to Start > Computer and show me the list of drives that you can see available? To attach a screenshot follow this tutorial - Screenshots and Files - Upload and Post in Seven Forums

After that could you also upload a screenshot of your disk management similar to my one. To do this follow this tutorial - Disk Management - Post a Screen Capture Image

Many Thanks,

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Is my harddrive broken, although the computer is completely new?

I have bought a new Lenovo Thinkpad x230 (with a traditional harddrive). The first thing I did was going to Windows Update to download the available updates for Windows 7 professional 64 bit. (There were some problems with the installation of the updates, but I could solve them with the help of information from internet. One of the update files had to be installed separately first, otherwise it would block the whole package of update files from installing.)

During a reboot CHKDSK is started and gives me the message below. I am sorry that it is in Swedish, but if I translate a summary it says:
- the disk has to be controlled for inconsequences
- takes away the damaged attribute post (128, "")
- takes away a couple of index posts
- CHKDSK restores some unindexed files to

What does this mean? Is my harddrive broken? Should I return it to the shop immediately?

Kontrollerar filsystemet p? C:
Filsystemet ?r av typen NTFS.
Volymetiketten ?r Windows7_OS.
En av diskarna beh?ver inkonsekvenskontrolleras. Du kan
avbryta diskkontrollen, men du rekommenderas att
l?ta den forts?tta.
Disken kommer nu att kontrolleras.
CHKDSK verifierar filer (steg 1 av 3)...
Attributposten av typen 0x80 med instanstaggen 0x4 ?r korsl?nkad
f?r 0x1 kluster (med start vid 0x3095c2).
En del kluster upptagna av attribut av typen 0x80 och med instans-ID 0x4
i filen 0x2b4a7 anv?nds redan.
Tar bort den skadade... Read more

Answer:CHKDSK was started on new laptop. Is the harddrive broken?

Hello electricity and welcome to Seven Forums.

Others may disagree because it's a challenge to diagnose and repair problems. But in my opinion a new computer should not be running CHKDSK after installing Windows Updates and rebooting. I would take the computer back to the shop immediately. Otherwise they might try to blame you for damaging the laptop and not honor the warranty.

Google Translate:
Andra kan inte komma ?verens eftersom det ?r en utmaning att diagnostisera och reparera problem. Men enligt min mening en ny dator b?r inte k?ra CHKDSK efter installation Windows-uppdateringar och starta om. Jag skulle ta datorn tillbaka till butiken direkt. Annars butiken kan klandra dig f?r att skada den b?rbara datorn och inte hedra garantin.

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Hi, any help on this matter greatly appreciated! though not looking for any answers telling me to take it to a specialist or buy a certain part at all, I know about all that.
So my desktop runs smooth, win7 as well. Got a toshiba brand laptop harddrive that I'm sure is broken, connects perfectly to the motherboard and is detected in the BIOS aswell.
When I run the PC with both harddrives connected it goes to the motherboard splash screen then proceeds to "Starting Windows", doesn't freeze, but doesn't make it passed that point.
I have it set in the BIOS to run my main harddrive. If I unplug the laptop hardddrive, it boots perfectly to windows desktop. I've tried safe mode, same thing happens as above.
The main thing is I'm only trying to retreive data off of the broken laptop harddrive and don't actually want it to boot, but it appears to be loading it's drivers and attempting to boot both.
I'm not a total proffesional, understand computers to a good degree, but not on this matter. So a tech savy response is welcome. I realise I may be looking at things completely wrong and this might be completely impossible but hey it's worth a shot.
Thank you in advance bleeping computer community. If you don't have an account to login to to comment here, my email is [removed to protect from spambots] (without the spaces )
(both harddrives are win7 if that is of convenience)

Answer:How do you load a broken laptop harddrive from a desktop, win7

IME...when a failing hard drive is attached to a Windows times, Windows cannot boot properly because the system mechanism for detecting working components (hard drive, RAM, etc.) cannot detect the failing drive.
Thus the system can boot normally if the questionable drive is removed...cannot complete boot cycle if failing drive is attached.

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Hi Everyone,
I have a Dell Inspiron 1545 which i have recently cracked the screen so i cant get a display.
I have bought a new laptop instead of screen replacement because they no longer make the screen for my laptop but i need to recover some files from it. I have tried running it through a TV but couldn't get a display so i am now at an impasse not wanting to pay extortionate fees for a HDD Recovery service.
I have thought about purchasing a adapter to plug the old HDD into in order to open it in my new laptop but i want to be certain this will work if it is even possible?
Any help or suggestions would be much appreciated :)

Answer:How to Recover Files from a laptop with a broken screen?

adapter to plug the old HDD into in order to open it in my new laptop but i want to be certain this will work if it is even possible
Yes, that's the way to do it. If you buy a caddy to put it in, then you can make the old Harddrive into a very useful External Harddrive.

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My old laptop suffered a fall and unfortuantly will not work. I have been told that there is no problem with the hard drive just something else and it is terminal, my insurance company has provided me with a new laptop. The problem is it contains all my old files, pictures, music etc.How can I get the files off my old hard drive and put it onto my new laptop. Do I need to take either of the laptops apart?PLEASE HELP!!!!!

Answer:Data Transfer between old and new Laptop harddrive

If your old laptop is totally dead, you will need to get at the old HDD to rescue data. Unless you know what you are doing it might be best left to a professional.

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My toshiba laptop seems to have died. Turned it on last night and video was black. When i went to internet via quick connect button I could see a faint image of home page.
Is there some way I can get the data off this hard drive to install on new laptop or desktop machine? Usb to another computer of removal of hard drive? I cannot click on any thing on laptop as it is for all purposes invisible.

Answer:getting data off harddrive laptop W/no video

First i would try connecting a monitor and see if its the screen or main video bad, [2] With an adapter you can hook up that hard drive to a desktop and recover your data. ed

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A friend at work wants me to try to recover some data from a laptop with a broken screen and windows isn't booting.
What i want to know is whats the easiest way to do this.
i think i read some were that you can use a linux cd to recover stuff from a pc i do have a 1 therabite external drive will that be good to use if so what linux OS should i use?
I don't know the model of the laptop ill be picking it up tomorrow and post the specs of it.

thank you for your time.

Answer:Data recovery from laptop harddrive.

Take the hard drive out of the laptop. Get an external enclosure that accepts 2.5". Put it into your system and transfer away.

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I have earlier successfully used a SATA\IDE adapter with a 12v=2A/5 V=2A power source (don't know what the two values actually mean here) for saving some data from a harddrive in a broken PC. Can I use the same adapter for saving data from a laptop harddrive? The adapters seem to fit with the extensions I have, but the specs on the harddrive says 5V 700mA. Or will the output of the power source be "too strong" here?

Answer:Saving data from laptop harddrive

that should be OK -
you have an adapter - 5V 2A - so the max current is 2amps
and you only need to provide 700mA or 0.7amps

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Friend of mine has a Samsung laptop with a defective power connector. Cannot boot the laptop. She has 200 valuable photos on the hard disk. Any idea how I can recover those for her.Thanks in advance

Answer:Recover data from a Laptop

it really does need to be powered up before you can try anything, unless you know anybody else with the same machine

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I have an old laptop hard drive I want to recover pictures from onto my desktop pc which is running windows 8.1. I bought an ez-connect for 2.5" IDE this one here Kingwin USB 2.0 to SATA and IDE Adapter for 2.5 Inches and 3.5 Inches Hard Drive with One Touch Back-Up: Computers & Accessories
But when I connect it to my hard drive and then the usb to my computer. I go into disk management and can see the device connected as Disk 1. But it shows as unknown and not initialized. Also when I go into device and printers it shows up as USB storage device. It doesnt show up under devices and drives like my normal Hard drive which is Local C; drive . But my question is how do I view the files on there and how do I access them?

The Hard drive is is a Hitachi Model: HTS548080M9AT00

I've got the jumpers attached so that it is a slave following these setups

here is a picture of what it shows up as in device and printers
Gyazo - f19e1e96a86805cdc0b51513cdc59e14.png
and here is a picture of what shows up in device management high lighted in red the specific fields
Gyazo - f86c8b4ff33c5163adb3424de80e4163.png
any and all help would be greatly appreciated
I hope I provided enough info for an answer thanks.

Answer:Old laptop HDD 2.5 IDE need to recover data on it.

Hook it up to a Windows 7 machine.

Or make a Linux Live boot cd, boot up with that on your Windows 8 PC with the old drive hooked up, mount the old drive, explore it and you should be able to copy and paste your data to the Windows 8 drive, which may also have to be mounted.

You may or may not have to disable secure boot in the bios of the Windows 8 PC before you can boot the Linux disc.

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my laptop hdd is not visible in windows wehn i connect via usb to sata. the laptop wont boot so i thought to connect to another pc and recover data. the hdd is shown in windows but only as a drive letter windows or dos both cannot read from it. help pls!

Answer:recover my data from laptop hdd

The fact that it shows with a drive letter is good news, means the drive is probably physically OK
Bad news is the file structure is corrupt
first try check disk on it
chkdsk /f /r x:
in the search box where x is the drive letter of the usb connected drive.

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I have a laptop that was damaged badly. I need to get the pictures and documents off of the hard drive, the hard drive it's self seems fine. I took teh HDD out and used a SATA to USB converter to hook it up to my windows XP machine. When i hook it up, nothing appears in my computer. Looking at device manager, i can see the drive. Looking in disk management, i can also see the drive, but it wont let me mount it or anything.

IS there some way that i need to mount a windows 8 HDD. I also have a second windows 8 laptop that i hooked it up to. The same thing happened. I can see it in device manager, and in disk manager, it looks like one drive.

please help

Answer:Recover data from bad laptop

In Device Manager you may try to change the drive letter and make sure it is active. Worth a shot.

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I need to recover some data from an Hitachi Travelstar laptop harddrive that crashed. It's a model HTS548040M9AT00, with P/N #08K0856. I bought an R-Driver brand "USB 2.0 to IDE Cable" adapter to do this (see attachement). I removed the drive from the laptop and connected the adapter to it and the electrical power. I can hear the disk spinning. However, the computer doesn't indicate it has recognized the harddrive; i.e nothing happens. When I go to the file manager (Windows XP), it doesn't show it's connected. Any ideas on how to get this going? Thanks in advance for any help.

Answer:Hitachi Laptop Harddrive Data Recovery

at first get in the bios of the pc and see if the hard disk is recognized. if is ok, then see if is recognized by windows. if not, check if windows show the drive in the device manager. r-click (on my computer) ->properties -> hardware-> device manager. (under disk drives). if this is ok, the problem is that the drive doesn't have a partition. this is the reason why you don't see it in my computer. if is not recognised even in bios or device manager, then you have a serious problem with the drive... electronic problem, or something burned...
reply again for any news.. good work!

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I have a Toshiba laptop, but it will not startup ina any mode. Whether I try in safe mode or last known... it goes to the BSOD.

How do irecover the data from the hard drive. I do not care about the laptop,
I just want the information.

Plese advise me on how I acn extract the information.



Answer:Recover data from a laptop that will not starup?

Do you have a working computer with a CD burner, your original Windows XP CD (SP1 or later if your hard drive was over 128GB), and a USB flash drive?
If so, get BartPE and build a bootable CD. Be sure to include A34. It's the file browser similar to Windows Explorer. Before you start your computer, be sure to have the flash drive already plugged in. Then boot from the CD. Go to the "start menu" and look for A43. Then copy your files from your C: drive (if it's not completely dead) over to the flash drive.

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Thi is my first post so I hope someone can help.
I have a dell inspiron 1721 which has 2 x 160GB HDD's configured as RAID 0. The laptop is broken but I'm almost positive the hdd's are ok.
Is there something I can buy like an external dock that I can plug the 2 drives into and access the data? Maybe there is a sw solution? I thought about looking on eBay for a 2nd hand inspiron 1721 and poping in my drives but thats a bit pricey.
Any solutions appreciated.

Answer:Laptop with Raid 0 - need to recover data

Welcome Mikeoem,

Ouch! I'm guessing the critical issue is getting data off these disks? In theory, an external enclosure like some of the NAS servers that are capable of RAID configurations might allow you to read the data on the disks, but its no guarantee. Some NAS servers also require the disks to be formatted before it will allow them to be read, and you don't want its a bit hit & miss.

Another possibility is to add these disks into a RAID0 configuration on a friends desktop have to also be careful here as I'm not sure whether the disks will be formatted once you add them.

Lets see if other more knowledgeable members can offer alternate suggestions.


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Hi, I have a failed SATA 80G internal toshiba hard drive. I am trying to recover data on to a different computer by using a connector that connects to the USB drive. When I connect the usb to the computer the hard disk is recognized for a few seconds and before trying to take any actions it goes away. It also looks like the hard disk is running(giving some revolving noise).
Any help is appreciated.

Answer:Data recovery from a failed Internal Harddrive of a laptop

Hey Oldorchard.
So, just to understand this, you have a Sata 80GB internal HD, and are using a Sata to USB connector to transfer the files?

Do you have all the proper drivers for the USB connector?

Also, is there any knocking noises, or just a nice hum?


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The other day a cup of tea was spilt into my laptop (sugar and milk - both of which I have read are the worst things to spill into a laptop). It turned itself off and was immediately tipped upside down, unplugged and battery removed. The excess tea was dried up with kitchen roll and it was put into the airing cupboard for 24 hours to dry.

The following evening we took the laptop out of the airing cupboard and plugged it in and it worked. But today I was using it and it just suddenly turned itself off and will not turn on again. The battery charging light is working though so it must be getting power.

Have put it back into the airing cupboard for a few hours just in case that helped but it hasn't.

Any ideas if there's anything I could do to fix it?

I am now trying to back up the data from the laptop hard disk by connecting it to a desktop computer. I bought a kit from Maplin that converts IDE hard drives to USB but when I connect it to my computer it starts the detected new hardware thing and then blue screens. I am running my desktop in safe mode because of other problems. Could that be causing the blue screen? On the HDD there are 2 pairs of connector pins slighly separate from the others that aren't connected to anything. Not sure if that could also have something to do with the blue screen?


Answer:Rescuing data from the HDD of a broken laptop

Well it sounds like the HDD is definitly the cause of the blue screen. If you have a bunch of USB devices already plugged in, try to unplug some so that the laptop HDD is the only device needed (minus keyboard and mouse, if USB).

Or you can try to plug it into another machine to see if it blue screens too. I have seen this happen a couple times when I tried to back up machines with an IDE to USB converter because the drive letters were taken up by other devices.

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My wife's laptop no longer works after an incident on Friday night involving a glass of red wine! On the laptop are documents and emails she needs to deal with before she goes to work tomorrow. The laptop "was" an HP DV4145 running XP Home with all her messages stored in Outlook. My initial solution was to buy a 2.5inch to 3.5 inch adaptor so that I could drag/export the documents/emails I need onto the hard drive of my desktop (running XP Pro). I then intended to insert the hard drive from my laptop (HP ze4800) and drag/import the files back on to that so that it would be usable until my insurance company provide me with a replacement. When I did this however, although the contents of the laptop hard drive were visible I could not find "My Documents" or Outlook - although Programme Files, Windows, Documents and Settings etc were visible. My second attempt at a solution was to put the laptop hard drive into my ze4800 to see if I could use the "Repair" function to make the drive work in that laptop but it doesn't "see" the other windows installation so the Repair option isn't available. When I boot the laptop I get the "Windows was unable to start properly" options of Safe Mode etc, Last known good configuration, start windows normally etc - buut none of these get me anywhere. I've now spent several hours on this and am getting increasingly desperate! Can anyone help please?

Answer:Urgently need to recover data from damaged laptop

When you tried the first method, did you have Explorer set to show hidden and system files?click here

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I have hit a stumbling block... Am helping a friend recover her data from her laptop hard drive that's gone belly up...

It's a Toshiba Laptop HD 320gb...

It isn't being seen by windows and makes a click click click noise. Yea, I know not good... It DOES spin and the arm does slide across, but seems to get stuck in the center and then tries a few times before it finally slides back to its resting position...

I've tried everything I can think of -- I really appreciate any suggestions or discussion you may have...

I've tried whacking it, tapping it, putting it in the freezer, putting it on a hard surface with something on top of it, putting it on it's side, back, and front, singing to it, cuddling it, and threatening it with complete dis-assembly to be put in my hard drive box of horrors that will never be again collection lol... I would have thought that last technique would have worked -- but it didn't... Both inside an external usb case and internally in my pc -- it's a sata drive. Tried it both on my desktop running xp and laptop running windows 7. no dice. Again it does run, I can hear/feel it spin -- I feel the spindle sliding across hitting the center then tap tap tap several tries before it slides back home again...

I didn't bother spinning the drive at it starts up as it spins fine... Unless that helps this issue too?

So what's the problem with it? I know it's not the card on the hd... it's not a power is... Read more

Answer:Toshiba Laptop HD having issues... can i recover the data still?

You'll need professional recovery services if its clicking and won't stay running without doing so, not much you can do without a clean room and proper equipment.

As we always mention, backups are critical.

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My HP Pavilion dv2000 went crazy and started beeping when I turned it on and there's no display. I don't have the knowldge or cash to fix it but I do need some stuff from the hard drive

Some specs

Samsung HM120JI
2.5 inch HD
Serial ATA (?)
DC+5V 0.85A

I tried putting a SATA or SATA II (not sure) cable from my desktop into it but it didn't fit anywhere.

what's the quickest and cheapest way to get the data off of it?


Answer:Need to recover data from a laptop's hard drive

Are you sure the laptop drive is sata?
If its a few years old, and has several small pins, it is probably e(ide)
Get an external caddy for the laptop hard drive, I have these -(fl 'ebay, is one source)- and that will connect via a usb port on your pc.
I will see if I can find your laptop details, and come back.

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Hi, I suppose you get this all the time but I have searched the internet and have only found one method of recovery.

Basically A virus has destroyed my operating system and I need a method of getting the data my laptop's hard drive. I have tried to install a new operating system using Ubuntu however once trying to install it says that there is not enough room on the hard drive which is understandable as it was pretty much full and when I installed ubuntu onto a USB stick It loaded through however I don't know how to access the original hard drive data when it loads through.

I wanted to know whether if there was an external method of taking the data off using another computer. The laptop is a Satellite A210 - 1C0.

Any Information would be great. Thanks.

Answer:How To Recover My Data Off My Laptop Hard Drive

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My laptop one day decided that it no longer wanted to boot up Windows.. Normally this wouldn't be a problem and I'd format and forget about it but the drive has some important stuff on it I was stupid enough to not back up.

When I plug the drive into my PC it won't boot so I got a USB hard drive caddy. The hard drive shows up in device manager as it should, it's a 640GB Seagate drive so under device manager it says STXXXXXXXXX or whatever but under Computer it just says "H:" and nothing else. When I double click it explorer ceases to respond. I've tried using 'Recuva' but that too stops responding when I select to recover files from it. At a bit of a loss as to what to so any help is greatly appreciated!


Answer:Trying to recover data from Laptop hard drive

Try booting off of a linux LiveCD and see if you can pull the data off that way. Some of the data might be on bad sectors and trying to be accessed.

After doing that, run a Chkdsk /f /r on it the drive from Windows.

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Hi Everyone,

Today was a bad day for me as i lost every single file in my Hp laptop. I think it is all my mistake. let me explain what happend.

My laptop have 500GB HD. Laptop came up with 456GB of "C" Drive partition. Other 3 paritions were HP_Tools, Recovery and System.

"C" drive was half full when i decided to divide it into more drives to save important data from "C" to another drive. After searching on internet i came to know that windows 7 has a limit of 4 parititons. then i started searching for a quick solution to avoid full new windows installation. I installed a Mini Tool Parition manager and Set the "C" drive as Logical and shrinked more drives from C. Computer restarted Partition manager takes 10 minutes to do everything and then WIndows started and all was ok. But I wanted to have one more 100 gb partition from "C". I did it again using Parition manager and computer started all stuff was going well. Parition manager finshed everything and when computer restart nothing works. Every time computer restart from windows 7 Logo. I was sure that something goes wrong. i tried to repair it but repair takes 30 minutes and solved nothing for me. i canceled repair and try to install fresh windows 7. when i was selecting the "C" disk to install windows in it. An error appeas saying "windows could not format a partition on disk 0. The error occurred while preparing the partition selected for installatio... Read more

Answer:Full HardDrive Cleaned Important data lost - Hp Laptop

If you ran clean ALL, you are SOL.

Perhaps you can ask the NSA for their backup copy.

Too late this time, but in future, good idea to make an image backup every so often.

This is great free program which you can use to prevent getting in trouble in future:

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I have a HP Pavillon dv7 laptop. The screen went black, and when connected to an external monitor, it didn't work. Does that mean that the issue is from the motherboard.

If that is the case, the most important thing here is, can I retrieve the information stored on the hard disk? How can this be done with such circumstance?


Answer:Retrieving back data from a broken laptop

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Recently bought a business, included laptop (all programs and data needed are installed/ entered no software provided....)......
Now said laptop screen has broke, can't get into the computer, all our client database etc is on there as well as usb, old owners used Lotus approach, which I don't have on my computer and unable to get this program for a few weeks due to shipping time is there anyway I can transfer all info off old laptop onto personal laptop so we can still work? Or any ideas on what program may support the usb with our client files on them??
Sorry it's long winded, please help I'm desperate....or can I attach a temporary monitor to the laptop??
I know I sound like a dumb arse

Answer:Laptop screen broken - how to access data

plug in a monitor


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I have a DELL, XPS Ultrabook (Intel Core i5, Windows 8) laptop and everything was fine until today morning when my screen just turned grey-ish black. I had dropped my laptop and slightly broken the top right edge of the screen months back but everything was working fine. I don't know why this suddenly happened. I have important data in my laptop so I would like to know if there is any way to retrieve the data without fixing the screen? Maybe remove the hard drive? My laptop has an SSD actually instead of a hard drive. I am in desperate need of help as I might have to pay around 650 dollars to fix the screen! I might as well buy a new laptop. But I really need to get the data from my old one.
Thank you

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I bought a SATA to USB cable and power source to try and recover the data from a Dell Inspiron 6400 I ruined by spilling liquid on the keyboard. The message on the ruined laptop screen is: HARDWARE FAILURE. PLEASE CONTACT HARDWARE VENDOR if I remember correctly. I have a few questions, and from my searching on Tech Forums, I could not find answers. But please forgive me if this is repeat material.

1) Am I going to need a SATA enclosure, or will I be able to (hopefully)
directly transfer data from my old hard disk to my new laptop?

2) Does any one know of relatively easy instructions that can be found
online? I have searched, but not found anything that explains how to do

3) Am I going to need any software to do this? I found some information
here about Free Data Recovery, File and Partition Recovery, Undelete and
Unformat Utilities from Free Country, but I don't know if I need something
like that. Does anyone know?

Yes, I am very much a beginner, but hopefully I can acquire the needed information to recover my data. I lost so many picture and music files. I am determined to try and get them and cannot afford to pay someone to do it.

Any help would be greatly appreciated.


Answer:Help needed re: use of SATA to USB to recover data from ruined laptop

if ur new laptop is a 17 inch.. you can just shove ur old harddrive in it

but if ur hdd was wet from the spill.. i advice not putting it in.. lol

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Hi all,

I've got a good for ya:

My bone-head brother-in-law has let viri and trojans run amuck in his lap top for nearly 6 month.

Yesterday, he finally brought it too me for repair. Usually I can clean-up and salvage things before wiping the mess clean and reinstalling the OS. This time, I believe he's went to far.

The system is so corrupt that I'm unable to boot up to Windows 2000 pro. I tried booting in via safe mode, going to the 'last working configuration, but no luck. I also re-wrote the MBR.

At first the error message read that the ntoskrnl.exe was missing or corrupt.

So, I made a boot-up CD (there is no floppy drive in this laptop) and 'injected' the ntoskrnl.exe into the bootimage with winimage.

I was able to naviagate in DOS to the system32 folder and replace the destroyed ntoskrnl.exe file with a new version.

Unfortunately, it still won't boot up and says to replace/load the .dlls for the kernal for they are corrupt. This is going to be impossible since boot CDs only hold 2.88mb of data and I have no clue as to what files this system needs.

He really needs some of the information (especially a bunch of pictures and .docs) but I'm out of ideas how to retrieve it.

I'm scared to hook this up to my home network for fear that it will infect my home network.

I suppose I could reinstall the OS but choose NOT to overwrite the existing windows folder, although this trick doesn't always seem to work.

Any Ideas? (o... Read more

Answer:Virii infected laptop (win2000 pro): How to recover data?

There are a lot of data recovery tools available, so that is not the major problem. Either of these 2 free programs will find all intact files on the disk, even if the MFT and file system is destroyed:

Both of these can be run from a Windows environment.

Your real problem is how to prevent transferring the virus without realizing it.

If you have a spare hard drive around, put it in a machine and install XP, or 2000, or any OS you have that can burn CD's and have access to NTFS volumes. Install some AV. Put the damaged drive in as a secondary and recover the files you want. Put them on a CD or some other medium. Scan the medium for viruses. When you are done, format the drive with the new XP installation to be sure that a possibly infected installation is destroyed.

Re-scan the data with another AV, if available. A free, on-line one will do it perfectly well.

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My sons dell laptop harddrive failed, they sent out a tech who replaced the hard drive with a new one. they have left me the old one for 7 days to allow me to try to get the data off it. I have bought a cradle and can see the drive, but have no tools to try and analyse the disk or try and recover data.  any thoughts please?

Answer:Dell Laptop Hard Drive failed - need to recover data

If you look at the drive in Windows Explorer are the files there ? ?If so just copy/move them to another drive...

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Hi, I have been given a laptop that has a faulty motherboard. *I have been asked to backup all the data off the hard drive such as pictures and documents.*

I would like to know what is the easiest way to do this. I don't mind buying a device if need be.*


Answer:Quickest and easiest way to backup/retrieve data from a broken laptop.*

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So my laptop's motherboard broke and unfortunately the only way to fix it at Best Buy is if I pay 700-800 dollars which is just not going to happen. In fact, I don't even need the actual laptop anymore; I just need one very important document from the HDD. (Which I'm sure still functions fine). I trawled around the internet for guides on getting data from a working HDD written in "English" but the only thing I could find was a reference to something called a "hard drive caddy."

I can't seem to find much about this "caddy" except that it holds the HDD in place, and I couldn't find any mention of if I could connect it to another working computer via USB. Can these caddies be purchased at a local Best Buy? Because this is the first time I've ever heard of one. And is there any other way to get this one document from the HDD? It is very important to me...


Answer:Retrieve data from broken laptop but working hard disk

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My laptop was stolen. :-( However I made frequent use of the recovery software, and used my external USB-harddrive for this matter. Now I am about to purchase a new laptop...probably a new ThinkPad (that would also depend on this issue). Can I use the restore-functionality of the recovery software to get the data of my stolen laptop, and copy it to the new machine? If so, how? I never had to restore anything, so I don't know about the options, functionality, etc. given by the lenovo recovery software. Please let me know asap. As I said, it will have an effect on which Laptop I am going to buy in the next few days. Cheers,Audiodroid 


Go to Solution.

Answer:Recover new laptop with old laptop's data

 audiodroid wrote:  Can I use the restore-functionality of the recovery software to get the data of my stolen laptop, and copy it to the new machine? If so, how? I never had to restore anything, so I don't know about the options, functionality, etc. given by the lenovo recovery software. Please let me know asap. As I said, it will have an effect on which Laptop I am going to buy in the next few days. Cheers,Audiodroid  Hi and welcome to the forum!Sorry to hear about your loss , you should contact lenovo to notify them about this given if you still have serial number and 7 character product number with you, they will probably blacklist the notebook and hold it the next time someone tries to make use of warranty services. As for recovery, any good recovery solution should have this option, however since I haven't used rescue and recovery much so I honestly can't say whether it will let you do this. Hope this helps.

------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Español Visit my YouTube Channel

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I have this WD My Passport external portable harddrive which I have used for a couple of years. I was writing something to the drive one day when the USB connection seems to be somewhat loose and the drive disconnected momentarily and reconnected itself but the file I was trying to write ended prematurely...

Now when I try to use the Seagate Harddrive test tool for windows and do a Short Generic test and the result failed.. I am fear it might have been caused by the disconnection and might eventually corrupt the entire drive... I try to run chkdsk but there aren't any errors detected it seems and files seems to be accessible as normal... Is there a way to fix the harddrive without losing data in the drive or confirm the drive is indeed failing?

Answer:Seagate Harddrive test tool fail but harddrive data seems intact

Run the most thorough and extensive test available with the WD hard drive utilities.

If it fails the thorough test, you may have a warranty claim.

Or the Seagate tool. Whatever you have. Your title is confusing.

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I just recently bought a used computer to replace the one I had which died on me. For some reason, my old harddrive isn't being recognized as the main hard drive when I remove the new one and plug my old one in. Both harddrives are recognized when I have my old one plugged up with the extra power and IDE cable, so I was wondering if it is possible to copy the contents of my old drive to the new one and have it where it transfers all of my installed software over without having to reinstall everything?

Answer:Harddrive to harddrive data transfer?

So what you tried to do is get WinXP to boot after it was installed on a different computer. This usually does not work well unless the Motherboard onthe new computer is almost identical to the old one. At the very least you would want to uninstall all drivers that were istalled as part of the old motherboard then do a repair installation of Windows XP. Then again if your installation of Windows is an OEM version of Windows it is not legal to use it on a second computer even if the second computer is a replacement for the first. If this is a retail copy of Windows then you can do it. You would need also the drivers for the new system.. As far as transfering installed programs from one hard drive to another and have them work properly if at all, it is not likely that you will succeed in doing so as installed programs make changes to the registry so that windows will know where to go look for the files to operate these programs. Just transferring the programs will not make the changes needed to your registry that an installation would make.

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Came across this article that might be useful for others.
"In this article we will describe logical data recovery from a hard disk drive or other storage device in perfect physical conditions. If you suspect your storage device has any kind of physical damage ? do not try to use any recovery or test software on it. Provided methods can be used right away and without any special knowledge."
Read the rest here: Data Recovery for Dummies: simple way to rescue your files

Answer:How to rescue files and recover data - Data Recovery Guide

Sounds interesting. Thanks for sharing.

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I have an android phone with data and an app called pdanet+. However, my phone isn't compatible with the wifi hotspot feature of the app. Therefore, I decided to use the Bluetooth internet feature of planet+, but it won't show up on my iPhone. Does anyone know what jailbreak tweak I can get to be able to make the connection between the phones?

Answer:How do I Bluetooth tether an android with data (using pdanet+) to an iPhone 4 w/o data (jail broken)

BTW, I've already tried ibluever from Cydia but it shuts down my wifi connection; the app needs wifi to activate.

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Well I had a laptop (Dell 5000e I use every day my buddy crashed his for like the 40th time so being the nice guy that i an i told him to bring me his PC and lend him my backup laptop it just got a new fresh copy of XP Pro Corp on a new 80 gig HDD well i fixed his and when he brought mine back guess what it was down also now every time i get into XP Load it says cant complete format tried deleting partitions and reformatting but it fail using the XP Pro install disk any software that would get my new hard drive back in XP installable shape???? (Don’t Loan out your Computer what a headache

Answer:Recover My HardDrive

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Question: Recover Harddrive

Hey  My laptop recently died on me the Graphics Card inside it has broken and it has to be sent for repair so that is some good news for me today however the repair guy says that all the data will have to be erased from the computer but i ain't being ripped off to pay a fortune to recover my hard drive when i could do it myself so this is my question?How could i recover am laptop hard drive with a broken graphics card? I know some programs can let you see what files you want but the Grpahics Card has broken so that idea is out the window, I was wondering if i could just plug my portable USB  hard drive in to the computer via USB and it would just start grabbing the data off the computer?Or would i have to go around this a different way optionally i would like it if i could just plug the portable HDD in the computer and then it will copy all the files without any hassle?Thanks for your time!

Answer:Recover Harddrive

WAIT STOP!!!If the Graphics Card is broken, ask him 'why the heck would you need to erase the computer's hard drive??'

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i have lost my tally recovery data wheni pasted from pendrive tally data to computer was replaced

Answer:tally recovery data how i recover my replace data from my pc

Recover your data in Tally - Some Tips & Tricks to Recover Tally Data

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i need data off an old pc which was windows 98 word97
so i put it in my comp (xp. office suite 8) i want to access files from old harddrive but wheni click word it says data might be currupt? plz help

Answer:old harddrive. need data off it. put as slave. cant access data

iLLegaL89 said:


i need data off an old pc which was windows 98 word97
so i put it in my comp (xp. office suite 8) i want to access files from old harddrive but wheni click word it says data might be currupt? plz helpClick to expand...

Well, generally all the office suits are backward there's should not be any problem. Can you open that word file(s) on the old PC (World 97 as u mentioned?) If it is so, you might have some problem with this new PC office suit.
Try, making copy of the old files in old PC using save as or may be you can convert doc files (if you don't have some hi level formating) to rtf files. That can be opened in Wordpad comes with every Windows OS.
This might help, i guess..
- Nirav

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I was attaching a drive, with all my movies, shows and game + add on's to a new unit that I was making for multimedia when I broke off the part that secures the power sata to the board.  I bought a replacement drive and switched the boards only it's showing a small portion of the drive and clicks slightly as well.  Seagate Barracuda 7200 1.5 TB 7200RPM SATA 3Gb/s 32MB Cache 3.5 Inch Internal Hard Drive ST31500341AS-Bare Drive

Answer:Harddrive Recover Files

Swapping the boards is only part of the process. You need to make sure the rev of the board and firmware is exact for both drives controller boards ... Do they match?

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Hi guys and gals.  A friend asked me to retrieve some pictures from his Dell computer which won't boot. I thought I could slave the harddrive to my pc and save the pictures but the Western Digital connection is not the same as what's on my pc. Is there an adapter available for this type of harddrive? When I boot the computer I get a black screen saying that there is a hardware or software problem and recommends I do a "Launch Setup Repair". I hit enter and it just comes back to the same message. I can choose "start Windows Normally" but it just goes to a black screen. I ran a diagnostic on the harddrive and it passed. I also ran a Memtest86 on the RAM which also passed the test. I have a Recovery Disk but I'm more concerned with saving the pictures first. Any ideas?

Answer:Recover pictures from the harddrive like this.

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I install a new harddrive in my computer like a hundred times befor, I have factor disk (easy ok )  ha!Put in disk 1  and up pop this error.       this cd contains a backup software of the originally  installed on a hp pavilion pc,If you are receving this message on a hp pavilion,please call hp support. that it no way out . all they want is  $$$$$$                                     Thanks   Floyd

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I was attaching a drive, with all my movies, shows and game + add on's to a new unit that I was making for multimedia when I broke off the part that secures the power sata to the board.  I bought a replacement drive and switched the boards only it's showing a small portion of the drive and clicks slightly as well.  Seagate Barracuda 7200 1.5 TB 7200RPM SATA 3Gb/s 32MB Cache 3.5 Inch Internal Hard Drive ST31500341AS-Bare Drive

Answer:Harddrive Recover Files

Swapping the boards is only part of the process. You need to make sure the rev of the board and firmware is exact for both drives controller boards ... Do they match?

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if this is posted in the wrong forum, then please move it to the right place...

My problem is that I ran the recovery CDs (for XP) on my harddrive, believing that I had all data securely backed up. Big mistake. It turns out that I cannot read/find the files (pics) on the DVD (my backup). Some files and folders have been copied onto the DVD correctly, but other files appear to be missing and in many cases entire folders are labelled "Folder is Empty" when trying to open them. On one of my DVDs containing the backup, the info provided in "my computer" says that it contains 4.22GB data, but when going onto the DVD itself and adding together all the files and folders, then it adds up to no more than 3GB. It clearly seems like data has been copied, but somehow I cannot see it (same result on 2 different computers).

What could be the problem? Is there an easy way to recover my files on the DVD?

If not, how much of a chance would I have when it comes to recover the files from the harddrive on which I have run the recovery CDs? After running the recovery CDs, nothing has been written or deleted onto the harddrive. The harddrive is 80GB and the pic files I'd like to recover are no more than 1-2GB in total, so there should be a good chance that the new Windows+applications is not going to sit on top of my files.

Apart from an estimate on how much of my files on the harddrive I can hope to recover, can I expect my recovered files be complete, i.e not p... Read more

Answer:Recover pics from harddrive or DVD

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I defraged my Windows ME partition, and all ok until I tried to load Mandrake Linux, which had be corrupted by the defrag. I then attempted to re install Linux, but it took the whole drive (39G). so I did not have Windows. After a great deal of trouble attempting to reformat drive using Fdisk, I resorted again to the recover CD, which announced that the Media in drive C was not recognised. But in frustration I pressed escape and return a number of time and the drive was re formatted, but only approx 29G. I have now a working Windows system but not enough room on the partition to fully load Linux. Somewhere on the Drive there is about 9G unacconted for, which neither windows or linux appear to recognise. Fdisk displays :partition status type vollabel mb system usage 1 EXT DOS %C: 2 A PRI DOS HPPavilion30602Mb 80%System FAT32Whilst I understand what is displayed none of the Fdisk functions will recover the lost 9Mb, Can any one help, Ido not want to re format the whole drive again. but would like to run linux in the lost partition.

Answer:How do I recover a partition on my harddrive?

and chose option 4 "view partitions" as Linux uses (I think) a non-DOS partition which looks like its not being recognized by windows.If you find the non-DOS partition delete it and format the partition.Don't trust me - I'm sure more knowledgeable people will respond

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Question: Broken Harddrive

I recently had a virus on one of my harddrives, and when i went to format it i accedentally started to format the wrong drive. I dont think it really even started to format, but I quickly turned off my computer when i saw it was the wrong drive. Now when i put my harddrive in another computer it wont work. Is there anyway to get my data back, or fix it?

Answer:Broken Harddrive

Just an opinion. but the short bit was probably enough to erase critical information needed by the drive to function properly.

You could try booting the machine with a startup disk and from the dos prompt type

sys c:


fdisk /mbr

The first will rewrite the system files to the drive, the second will rewrite the master boot record.

But it's a long shot and I doubt it will work.

Wait to see if anyone else has a better answer for you

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Question: Broken Harddrive

I left the laptop on (running a virus scan and download) while i was out, and it had shut itself down while i was gone, my hard drive is no longer recognized, makes a pretty weird sound (I am on using a ubuntu boot disk) and as well as that, my wireless card doesn't seem to connect (I had to plug in directly to router).

Any ideas? I've never had any hard drive problems before, and don't have a clue where to start.

Answer:Broken Harddrive

Do you hear continuous clicking sounds while the HDD is running? Have you check your BIOS to see if the HDD is there?

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Question: Broken Harddrive

I'm having issues with a Seagate Freeagent 500 GB external hard drive (Vista computer). Namely, my stupid dog knocked it off the desk. It probably fell about four feet onto a hard wood floor the other day.

I panicked but it seemed to still be working. Until today for some reason. The computer started prompting me to format it, and I clicked on 'no', and it seemed to still find it, so I kept using it until it suddenly couldn't find anything on the hard drive.

The hard drive doesn't seem to be making any unusual noises. When I plug it into the computer, the computer makes that little "USB device detected" noise, but then seems to freeze up when I attempt to browse for it. If I attempt to disconnect it safely, it tells me I can't because it's 'in use'.

In the device manager, it seems to find the hard drive, but tells me it's working properly (ha).

Any idea what's wrong? Any idea what I can do to get the data off of it? Please note that taking it to a data recovery service is completely out of the question.

Thank you for taking the time to read this, please let me know if you can help.

Answer:Broken Harddrive

what os are you using?

Have you gone into diskmangegement (start > run > diskmgmt.msc) and see if the OS is seeing it as a drive?

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I accidentally deleted my second hard drive. Is there a way to reverse to accident? Preferable Free.

OS: WinXP installed on HDD1: 40 Gig
HDD2: 200 GIG - Deleted

Answer:how to recover deleted secondary harddrive

or you could just download Winhex and that will solve all your issues even if there are no hard drive flags on the drive you will still be able to get most of the info back.

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Alright well first let me direct you to my previous cry for help:

I originally thought I had some sort of virus, but it turns out my disk is failing...

I need some help on how to recover everything.

Here is what I have.

C: (Failing drive) with Vista Home Premium
D: 1TB storage Hard Drive with some games on it (Steam)
E: Old Harddrive I pulled from an old pc, with windows xp on it except it won't run without a BSOD unless in safemode

I don't have a vista installation disk or anything, but I do have the OS Key.

Should I move over my important files to my D: and then install vista on there to make it my new C:? or should I format my failing drive and reinstall vista? I'm not sure if it will just fail again or not. Any tips or help would be greatly appreciated

Thank you very much for any help

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My cousin's laptop recently went to crap. The windows system startup folder got corrupted. Anyway, I pulled the harddrive and plugged it into my desktop to pull off her personal files (System restore/repair with CD did Not work)
Anyway, I got it to show up fine on my machine, but every single folder, subfolder, and file requires me to go through the arduous process of about 7-10 clicks to 'acquire the security permissions'
Since there are a good 4-600 photos alone, and numerous folders and subfolders, this obviously is not a very efficient method.
After poking around some, it seems like running the takeown commands through the disk would solve this I correct in assuming that or do I need to run down a different avenue?


Answer:takeown cmd to recover harddrive files?

See /r switch

recursive through sub folders and all included files.

Or get everything onto an external USB this way

Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

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I'm looking for a good software to recover files from a formated hard drive?

Answer:Recover files a formated harddrive

GetDataBack, worth every penny if you buy it.

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I need to help someone recover data from a dead scusi harddrive,

I have not yet inspected the device but I am told the computer makes a beep when it starts then fails to read the disk and wont load the operating system.

I was under the impression that a single beep indicated it had found your harddrive, but I maybe wrong.

It also has a scusi card so could it be possible that the card has failed?

I have the ultimate boot CD so I will possibly be able to do some scans on it with this, but is it possible to recover the data myself without sending it off and paying a small fortune?

If so then how do I go about doing this do I need to connect another harddrive to it to transfer the data?

and what software will I need???

Any help would be greatly appreciated!

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A couple weeks ago my USB External harddrive got unplugged and when i plugged it back in, it asked me to Format it. It game me a "2HC015KJ" Error code. Its 500GB but now appears as 2000GB. Ive tried to use Partiton Wizard 7, but when doing a quick scan for a couple days, it was only at 163608 sectors, and still at 0%.

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On my new ThinkCenter A57 i have installed more than one Harddrives.So i have tried to save also the second and .. Harddrives with Rescue and Recovery but i was not able to do so.Only the first Harddrive with all the Part. can be saved with Rescue and Recovery is that normal ?My opinion is  that an Thinkcenter may have more than one Harddrives and Rescue and Recovery must be able to save all. 

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Well hey there, Eight Forums!
My first post over here! I think I'm posting in the right place!
Not sure if you guys will remember me from over at VF, well, I've made the jump from Seven to Eight, and I'm loving it so far, so much smoother!

Now, I'm having a bit of an issue with the laptop I bought back in February, an Acer Aspire V5-571G, specs should be in sig.
The laptop came pre-installed with Windows 8, I'm now starting to notice it performing slowly, taking it's time to do things, etc etc.
I bought a Kingston SSD-Now200 128GB SSD and drive adapter so I can replace the DVD drive in the laptop with the SSD. This had been working fine for the past few months where I was using it to store my Steam Library and other files that needed quick access.

Last week I bought a copy of Windows 8 Pro and a 1TB 7200RPM 2.5" drive with the intentions of replacing the OEM drive with the SSD, putting the 1TB in the drive adapter in the DVD drive slot, and installing a dualboot on the SSD of W8Pro and ElementaryOS using the 1TB as a data drive.

The installation of W8 and eOS went fine on the SSD, no problems at all.
I was able to use half of the space on the SSD for Windows and the other half for eOS, likewise I was able to partition the 1TB in half, one ntfs partition for Windows and an ext4 for eOS with no problems. Now, here comes the problems.

When copying files back over from the old harddrive, which was plugged in via a USB adapter, I noticed that the copy speed would keep j... Read more

Answer:Broken harddrive or not being patient?

Welp, thought I'd drop a reply here.

Emailed the Amazon seller and they was more than happy for me to return the drive for a refund, which was sent off last week.
Last week I also borrowed a WD Blue 1TB 2.5" from a friend to test with, this returned no problems at all which I went on to buy from him, so that's now sitting in the laptop.

All of my files copied over to the WD absolutely fine, I was able to setup the partitions and swap for eOS, and I managed to setup the libraries and such for windows with no problems. The only thing I need to do it make eOS auto-mount the NTFS Data partition at boot, but everything is working fine now.

So, solved now!

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It seems my hard drive has broken down. Are there any free software that you would recommend for repairing a broken hard drive?

Answer:How can I repair my broken harddrive?

Broken down how? What exactly is the trouble?

If it's hardware failure, you can't repair it via software.

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I had been using this brand of external harddrive without any problems for about 6 months, when it dropped once (while connected) and broke. It still reads somewhat, but takes very long periods to access certain files.

The ebay seller has no repair services and I do not know where or how to get it fixed. Please help!
*same brand different seller

Answer:Broken External Harddrive

You would like to get it repaired?Well basically you cant,you can only get hardrives replaced,the good news is you can still access it so you can back up your important files,contact the store you bought it from it should still be under warranty they should replace it,or contact IBM, last time I checked they had a 3 years manufacturers warranty on everything they make so replacement shouldn't be a problem in either case

P.S Dont tell them you dropped it click this link and follow the instructions,"the drive is manufactured by hitachi for IBM" if the retailer refuses to take the drive back,if you live in the UK read the link in my sig for your right of replacement


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Hello!! I have a problem with my ideapad s10-2. The HDD left this world and along with it the recovery partition.I have another hard disc, but I can't find a suitable version of Windows XP that work with my registration key.Is there a way to solve this, other than buying a new copy of Windows???

Answer:Broken HDD - How to recover my s10-2?

You sure your old drive is properly dead? sometimes if it's the controller that's gone you can use the drive in a caddy or as a slave in another machine. There are other tricks that have been said to work too, like freezing the drive, tapping it... even if it only works for a short while you could copy the contents.

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Whilst trying to reformat one hard drive i didnt realise that an external hardrive was still connected. Noticing a second harddrive on the screen i just thought that xp was being weird. and like an idiot i deleted the partiton before realising. Now the drive dosnt show in my computer.

What steps can i take to make this drive accessible again?

thanks for your time

Answer:recover a deleted partition on external harddrive

In Disk Management, RIght click on the drive and set a partition and format it . . this will erase all data so be sure that is ok!

Right click on My Computer . . select Manage . . Disc Management

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I got a client with their Mac OS screwing up on them with this sort of "Whiting out" of the MacBook screen past login and I'm trying to recover these internal files locked away from the Apple OS format. HFS can detect the recovery, but not the main disk of 222.22 GB of storage that's just locked away there, unable to be labeled or opened for as far as I can tell. What do I do to read this Hard drive? It's not an external one either, it's straight from a mac laptop.

Answer:Trying to recover Some Files From a MacBook harddrive through Windows

Originally Posted by SotoPrior

I got a client with their Mac OS screwing up on them with this sort of "Whiting out" of the MacBook screen past login and I'm trying to recover these internal files locked away from the Apple OS format. HFS can detect the recovery, but not the main disk of 222.22 GB of storage that's just locked away there, unable to be labeled or opened for as far as I can tell. What do I do to read this Hard drive? It's not an external one either, it's straight from a mac laptop.

A Linux Distro booted from a thumb?

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Hi all,  I bough, almost a year ago this a upga 2 13  ssd 256.Since begining, I had issues with the hardrive who diseaperd (though it was windows ... but installing linux on it didn't help) and now it's worths day after day. here pictures of what I have System error Error deviceAnd mostly bluescreen of ... If I have luck, I just reboot until he launch the OS, if not -> fsck if I can or raining dance , whatever.  Another point is that there are more probably crashing when I look a youtube video (long) like something is filled and once it's full. Boum... Sometimes also, everything is freezing and only the shiftLock touch is blinking with the fan full speed. Only option is force reboot. the reference of the harddrive is Device Model: LITEONIT LGT-256M6G
Serial Number: S0C41198Z1ZSVE018161
Firmware Version: DG86201 QUESTION : My question is simple, : IS IT the Harddrive  ?? (not the mother board, the ram, etc...) and if yes, can I just buy thatkingspec, plug it and this story is over.  A big Thanks to your answers.

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My neighbour's laptop one day stopped downloading; got really slow to start up with 'scandisk' always wanting to run; sound crackling, no flash. PC repair shop said it needed (can't remember which) new motherboard/harddrive and hundreds of pounds. PC whizz kid came today, managed somehow to get it to download again -even downloaded flash and firefox and limewire.We switched it off - and when it switched on again, it was just the same. It said firefox and limewire were corrupted and wouldn't run; it won't download anything again - system restore no help. So -is the PC shop right? Is it a hardware issue of several hundred pounds? Answers by payday please!!

Answer:can't download - is harddrive/motherboard broken?

The key word in there is 'limewire'.It is probably riddled with malware. Run HJT click here and post the log on this specialised forum click here

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I have a major problem. Because my laptop was having problems involving the 'blue screen of death', I chose to backup my files to an external portable harddrive before reformatting the entire drive.

However, when opening the backup folder, I discovered that my art folder, located in the 'PUBLIC PICTURES' folder was not to be found.

What is the BEST method to recover the files from the 'PUBLIC PICTURES' folder? I had almost 5GIGS worth of pictures.

I KNOW there is a way to recover the files, but not sure if they will even be located in the Public Pictures folder. Is it possible that after reformatting, Windows 7 relocated the contents of the 'Public Pictures' folder to another place on the drive?

Is it possible to restore the folder to previous versions AFTER reformatting the drive?

Can someone PLEASE help me?? This is seven years worth of photos I saved that I'm desperately trying to recover.

THANK YOU VERY VERY MUCH for your patience and assistance.

Answer:HELP!!! RECOVER Public Pictures Folder AFTER reformatting harddrive!!!

Can someone please help me? I'd really need to recovery these files WITH the exact file names associated to them.

Does anyone know of a free method to recover them from the 'PUBLIC PICTURES' folder AFTER reformatting the harddrive?

Would appreciate any help!!

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I'm in desperate need to recover things from my corrupted D drive. When I click on it, it says D:\ is not accessible. The disk structure is corrupted and unreadable. When I restart it always does chkdsk for that drive, but it can't repair the corrupt master file table, and it's the same result where the drive is unreadable. I used the Getdata recover my files software to recover the drive. It didn't find the things I desperately need, and I noticed a bunch of files it recovered is now corrupt.

The most important thing I need to recover is a windows movie maker project that I've spent hours upon hours upon hours on for a music video. I so desperately need that .mswmm file. This software found just about all of my windows movie maker projects except that one, just my luck.

The second most important thing I need is my Adobe Audition session files along with the wav's for the sessions. I have a new computer I should be getting today, and my friend will be over in 2 days. I need to figure something out quickly cause he will need to format the drive which will make it lose everything. He is pretty sure that the drive will be unreadable on his laptop which he's bringing over.

It recovered 2 936gb files and a 465 gb file with no file extensions that were labeled $BadClus~$Bad_1 $BadClus~$Bad_3 & $BadClus~$Bad_4 Is there anything I can do to open these files to try to retrieve anything from it?

Answer:Need to recover files from a corrupt unreadable NTFS harddrive

Actually the programs to recover deleted and corrupted files from a drive are not very professional inspite of what they claim. In my experience they hardly ever do a good and professional job.

Only a real professional can make a good and acceptable recovery of corrupted files from a corrupted drive. These professionals charge the earth for it. For Home Users it is hardly ever worth it. But that is my opinion. May be there are others who can give good guidance on this subject so that you are able to recover your data.

I wish you Good Luck

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Please assist...

I have had a recent laptop failure. I put the hard drive in an enclosure and was able to copy it to another hard drive.

How can i recover my outlook inbox, contacts and calendar from the hard drive when outlook is reinstalled on the laptop?

note - I have not backed up in a couple on months and need to recover the non backed up information.

Thank you.

Answer:Solved: recover outlook inbox from external harddrive

Search for your PST file. This contains all of the data for Outlook (except accounts, but it'll have emails, calendars, tasks, etc). Exchange accounts use OST files.

Edit: And welcome to the board!

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My computer crashed.  It went right back so it looked the second you take it out of the box when it was new... register with gateway, set up internet, install programs, etc. The sad thing is I wasn't the one using it when it happened so, I really don't know what happened. I tried to go back to a restore point but there isn't any. I've got the computer up and running.  Internet is back on.  My question is:  How do I recover what I had on there before?  Can I recover things I had saved like Microsoft word or excel documents?  Can I recover pictures or other files? Any help is greatly appreciated!  Thank You.

Answer:Compute crashed.... Help to recover harddrive files... virus???

It's unclear what you have done...but if the CD or hidden recovery partition were used to revert back to Day One status then your data is gone...

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I am using self booting Spotmau 2009 it found 2000000 files in the unformat mode but then it switched to a window with an orange bar that keeps refilling saying constructing a file list, it has been doing so for nearly a full day now. Is this time too long or normal for such a thing? Should I be looking into another program?

I was installing linux mint and it was not suppose to delete windows and my mp3s but I must have made a mistake. Oh please help me, Ive lost photos and mp3s, books, papers, so much, please help.

Answer:erased harddrive, using Spotmau to recover,taking too long

I'd try another recovery program like Test Disk.

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Something happened, I thought perhaps it was a consequence of installing an update. but I did a system restore and the start menu still won't open.

I can right click the windows icon

but left-click does nothing. What can I do to restore this?

Answer:Start menu broken - how to recover?


Welcome to the forum!

Let's give the following a whirl...

Please press the Windows key and the R key at the same time.
This opens the Run box
In the Open area, type: msconfig
Press: OK

In System Configuration console, select the Boot tab
Check the box for: Safe boot
Make sure Minimal is also ticked.

Press the OK button
When asked if you want to Restart now or wait until later, Restart now
The restart takes you into Safe Mode.

In Safe Mode, try to left click and right click the Start button, and see if it works.

Once done turn off Safe Mode and go back to normal mode.
Open up msconfig the same way as above.
On the Boot tab uncheck: Safe boot
Press the OK button

When asked if you want to Restart now or wait until later, Restart now
The restart takes you back to normal.

Check the issue again, and see if the left click on the Start button works.

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I have recently suffered a crash of my external 1Tb Western Digital hard drive.

The local computer firm said it was not recoverable but as I had over 300Gb of mp3 and jpegs on it I thought I would plug it in and see.

After a short while looking my computer found the drive again and I transfered about 200Gb to mine and my wife's internal hard drives.

Now it has stopped working again and shows up in my computer as Local disk - Unlabeled volume 2.

Can you recommend any software that might give me a chance of recovering the other 100Gb - it doesn't have to be free software as I am happy to pay for it if it is gauranteed to work.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: AMD Phenom(tm) 9950 Quad-Core Processor, x64 Family 16 Model 2 Stepping 3
Processor Count: 4
RAM: 3583 Mb
Graphics Card: ATI Radeon HD 3600 Series, 512 Mb
Hard Drives: C: Total - 305141 MB, Free - 106174 MB;
Motherboard: ASRock, N68C-S UCC
Antivirus: Microsoft Security Essentials, Updated and Enabled

Answer:Software to recover files from broken HDD

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I was using Lumia 520 but its broken now. Its touchscreen doesn't work . But i needed my one note files so i downloaded one note on my PC but it doesn't show any of the files of my cellphone one note . Is there anything i can do to recover my files. Please help me. They are very important to me. Thank you!

Answer:I was using Lumia 520 but its broken now & i cannot recover my files.

It would directly appear in your pc onenote program/application if you signed your phone and pc with same ms account and connected your phone to internet at least once so they can sync to your onedrive

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The disk from an old Compaq has stopped working and I can't find any original cds, so now I've put an old HDD in it and I have the Windows 7 key on a sticker on the side, but if I try to get the ISO from Microsoft, they say that it's a pre-installed OS and that I should get it from the manufacturer instead. Already searched HP support but I can't find any downloads for the OS. Any ideas on how to recover it now?

Answer:HDD broken and I can't find the original cds; how to recover...

@GSC, welcome back to the forum. HP can't provide Product Keys for the original preinstalled version of Windows.  Microsoft prevents HP from doing it.  You will have to buy a full version of Windows or try this company to see if they have the disks available.  I know that several members have been able to buy the disks from them. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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My son has managed to break Vista by trying to change the SID and rendering all the user accounts except a guest account account unusable. After many hours of searching i seem to find that the only solution is to reinstall Vista. I cannot log into any administrator account to gain access to or take possession of the files from the inaccessible accounts that are still on the hard drive but i don't want to lose them as a result of reinstalling.

I have come up with a plan but have now idea if it will work. If i re-size and move the partition with the busted OS on and reinstall vista on the new partition i will create, will i be able to access the moved partition, take ownership of the files on it from my shiny new administrators account and copy them to the new partition. If anyone has a clue whether this will work please tell me or if there is another solution, i really don't want to lose the photos i hadn't yet managed to back up. if nothing will work does anyone want a new son?

Answer:Want to recover files from broken Vista install


Hi and welcome to vistax64

There may be one last trick to get you logged in. there is a hidden super administrator account in the machine. If you want I can walk you thru it. want to try it?

Instruction are here Administrator Account

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no need to throw it away, i figured a link to a thread i've made elsewhere might be useful for those discussing laptops.

Find information on how to make your laptops screen into an external or primary monitor for your new PC or laptop here:

(no hardware knowledge required)
Building a monitor from scratch

be creative, not just another consumer who buys everything from new.

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Hi there - I have an Aspire V5 touchscreen - when I went to close the lid, the screen cracked and I spotted that the left hinge has come apart (risen and cracked the screen). Now the laptop wont work (touch screen is flashing, mouse doesnt work - exactly the same issue as the other posts on this forum). I see on this forum and google search that this is fairly common with Acer laptops (going back to 2010) and wondering why this wasnt fixed. Has there been a recall on this, does anyone know?  I see from a google search that HP fixed a design flaw on their laptops to stop this from happening once it was reported, several years ago (2008) (I wish I had known about this problem before I purchased). If you google that you'll get the information. I've only had my laptop a couple of years. I take excellent care of my laptops, and never had this issue. (I dont travel with it, and dont close the lid often - it sits stationary on my desk and is only 2 years old).   I've sent emails out to my friends working in technology this afternoon - and so far no one has ever had this issue although no one has Acer.  Its a huge inconvenience as I use this laptop for work.  So I'm just waiting to hear back from Acer.Any suggestions on getting this fixed or replaced asap?

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Once you have upgraded Win XP, Vista or 7 to Win 8, you need to be able to start, recover or re-install Win 8 with a recovery disk or original installation disk, preferably a disk that will boot the computer despite the fact that the Windows operating system has been knocked out. (I'm thinking of a situation where even Windows Safe Mode won't provide relief.) If you made a Win 8 Upgrade disk from the ISO provided on purchasing Win 8 online, you will have only that. Can the Win 8 Upgrade disk recover/re-install Windows 8 when it breaks down? If so, how can the Win 8 Upgrade disk be modified to boot the computer in order to start recovery or re-installation of Windows?

Answer:Can Win 8 Upgrade disk recover/re-install broken Windows?

Originally Posted by ecbritz

Can the Win 8 Upgrade disk recover/re-install Windows 8 when it breaks down? If so, how can the Win 8 Upgrade disk be modified to boot the computer in order to start recovery or re-installation of Windows?

Short answer yes...

It's basically a full retail version of Windows in an upgrade package. You can still do clean installs and everything.

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