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Office 2010 is great BUT it's missing MS Office Document Image Writer

Question: Office 2010 is great BUT it's missing MS Office Document Image Writer

Does anyone know if there is a way to find and install the DIW?

I found it to be a very usefull tool for things like passwords and product keys etc.


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Preferred Solution: Office 2010 is great BUT it's missing MS Office Document Image Writer

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Office 2010 is great BUT it's missing MS Office Document Image Writer

It is not missing. It is just that there is nothing out there that uses the newest version. Go under Control Panel>Devices and Printers. You will see the Microsoft XPS Document Writer. That is the same thing.

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I have been using document image writer to print web pages to my desktop for veiwing, but now for some reason its stopped producing a file.All seems to work ok but no file is produced?I am using XP PRO SP2, any one go any ideas?

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I have Office 2010 Standard Open License Version installed on 7 XP Pro machines. We discovered, when trying to open a .tif file, that Document Imaging has been removed from Office 2010. I found and followed instructions in KB982760 from the MS web site. I got lots of parts of Office 2007, including Word, but still no Document Imaging. I tried going through Add/Remove Programs to add the feature; still no luck. Has anyone been successful getting Document Imaging from a previous version of Office to run under 2010?


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Need "Microsoft Office Document Image Writer"

Previously used WinXPsp2.

Now I've formatted and installed winXPsp3, after installing office2003 as usual.

The problem is I can not print using the "Microsoft Office Document Image Writer" which is a virtual printer office2003 and "Printers and Faxes" does not appear, as I set it up or I can do.

If I have installed the "Microsoft Office Document Imaging"

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In Windows XP and Windows Vista 32 bit I when I installed MSO 2003 a Microsoft Office Document Imaging Writer was installed as a virtual printer and was visible in my Contral Panel Printers folder. This was handy as a printer for files for later printing as described at the link below. In Windows 7 64 bit I cannot get Microsoft Office Document Imaging Writer to install as a printer although Microsoft Office Document Imaging does install and work as a program available to open view and scan files.
A solution is suggested in the article at the link below but it does not seem to work. does anyone here have a workaround for this issue?

Answer:Microsoft Office Document Imaging Writer

After reading your post I check to see if the same problem exist on my system; it doesn't. Looked up your problem on MS Office forums and couldn't find anything there either. Wish I could help. Have you attempted to repair the installation, or check to see if you can reinstall office; if you attempt a reinstall check the office tools to see if this has been checked off. Good luck.

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Accidentally deleted the Microsoft Office Doument Image Writer and now cannot get it back. Machine is Windows XP with Office 2003. I have tried uninstalling & re-installing office. I renamed the mdimon.dll and removed and re-added Microsoft Document Imaging from within Office 2003. The printer still does not exist.

I tried to manually add it. The Microsoft Document Imaging port is available but the drivers are not. I compared to a second machine to determine what drivers are needed (mdiui.dll & mdigraph.dll) and they are installed in c:\windows\system32\spool\drivers\w32x86. But they do not appear in the drop down as valid drivers for a printer.

Any suggestions on how I can get the drivers to appear or to get the printer back?


Answer:Document Image Writer missing

Someone must have a suggestion for this problem.

Please help.

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I have this document sent to me via email and at the begining of every text line there is a grey shadow.Is there a simple way of deleting these shadows please.
Image of shadows here.
....... [IMG][/IMG]

Answer:Open Office Writer Format Confusing a document

I haven't got a copy of OpenOffice on any of my machines at the moment having moved on to the offshoot LibreOffice which is developing much faster. Here's some questions;
Do these grey marks print? Are they evident on other documents you open at the same time? If so I'm thinking aloud the lines that the document has the option to show non printing paragraph marks and formatting. On the toolbars look for the Backward "P" symbol likened by some to a musical clef. That toggles these on/off.

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I've just created a letter using Office 2010, saved it in this program and printed a copy - but I want to put a copy also in "My Documents".
I can't seem to find how to do this?
Any help?

Answer:MS Office 2010 document to My Documents

Copy and Paste it in.
I would have thought that your Documents Folders was the default save location?
Can you explain what you mean by "created a letter using Office 2010, saved it in this program"
Are you using XP, Vista or Windows 7 or 8 ?

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For some reason, the document inspector in Word 2010 is only partially completing: custom xml data; headers footers etc, invisible content and Hidden text all show the message 'This inspection did not complete successfully'. It is the same on old documents that were previously inspected ok, and completely new documents. A quick check shows the same problem in Excel, although Word docs are the only ones sent to other people, so I need to make sure metadata is removed.
I have repaired Word, and un-installed it, the problem remains after re-installation.
Anyone any ideas or other sources of help? Because a lot of the docs are sent to other people, I must do the inspection to make sure they are sanitised, so I need to fix this asap. I have no idea why this has happened, and can't think of anything I may have done to cause it, and I am surprised that a new installation didn't fix it.

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I saved a MS Word document in MS Office 2010, Home and Student, to a folder. Later when I tried to open the .docx document. I got the message that it could not open the document and I needed to identify the program which should be used.I seem to have a problem with linksI tried to carry out a diagnostics check on the Word 2010 installation but could not find how to do it.Please can you help.Regards,George.

Answer:I saved a MS Word document in MS Office 2010,

Did you check the Properties of the file?Go to the directory/folder where the file is located.Select the file, but do not open it, just highlight it.Right click on the file.A window/menu should open.At the bottom click on PropertiesAnother window/menu should open.Near the top will be two lines:Type of File:Should say something like, Microsoft Office Word Document.Open With:Should say Microsoft WordIf the Open With: does NOT say MS Word,click the Change button next to it and select MS Word from the window/menu that should appear.MIKE

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For some reason I cant edit footer and header in my document. Any suggestions?



Ctrl + a doesnt work.
table of contens can not be selected.
header/footer cannot be edited.

Those problems are only with document linked above. Anyone got Idea what might cause this?

1 way to solve this is to save it as odt and then back to doc. but I want to know what causes this.

Answer:Office 2010 cant edit footer for specific document.

Your document is protected - remove the protection and you can edit the footer (I just edited your file).


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Upon starting a new document, I entered the margins prior to typing. I entered the Title of the document and centered it horizontally 1.0" from top. I do my work using Print Layout and when I did this particular one, the title is at the top edge with no space even though the top margin is set at 1.0". Then when I viewed it by going to the Print mode, the margin is 2.0", and the bar at the bottom shows the amount of the "line" at 1.5". So I've got all these different top margins and the one I formatted my document with doesn't even show up in any view. White space is checked, I have no columns and rows setup, I deleted the title and typed it again and it still shows the different margins. I have spent over 1.5 hours today looking for the problem and doing research online. You're my last hope. Can you help me so that I'll know what to do when it happens again? Thank you

Answer:Solved: Different Margins on Document in Office Starter 2010

Drag the cursor to the top edge of the white paper, and when it turns into a double arrow, double click.

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Today marks the official release date to retail stores for Office 2010 and with that Microsoft is launching a $80 Million Dollar Ad Campaign they are calling the Make it Great Campaign. The ad's will focus on selected people from the 9 million who Beta Tested Office 2010. Seventy percent of the ad's will be via online channels, with the rest spent on print ads and billboards.
With the ad's, Today, Microsoft is circulating a list of Reasons to Try Office 2010.
1. Outlook Social Connector, providing a ?people-centric view of e-mail?
2. Linked Notes in the OneNote note-taking program (enabling users to ?dock? OneNote to the side of the screen, take notes and map those notes in the presentation.
3. Sparklines in Excel which are charts that fit into a single cell to show a trend at a glance
4. Photo editing in Word
5. Video and broadcast capabilities in PowerPoint
6. Office Web Apps, which are the Webified versions of Word, Excel, PowerPoint and OneNote. Microsoft is beginning to roll out a new version of Hotmail today (Windows Live Wave 4 Hotmail) that allows users to share these Office Web Apps documents via Hotmail
7. A Ribbon you can personalize by adding often-used commands (or by collapsing it to take up less space)
With the release, Microsoft is focusing on getting users to upgrade from previous versions of Office including Office XP, Office 2003 and Office 2007
Check out the Make it Great site Microsoft Office 2010: Make It Great with Office 2010
Office 2... Read more

Answer:Microsoft launches $80Million Office 2010 Ad Campaign With todays Office 2010 Release

this time surprisingly,no office 2010 ultimate version like earlier..only upto professional plus..

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We are wanting to up-grade our current Office suite Office 2003 to either Office 2010 or Office 2013.  Our PC's are running Windows 7
I would just like to know what peoples opinions and advice is on this?

Answer:Up-grade from Office 2003 to Office 2010 or Office 2013

 I can't speak to Office 2013, but I've done numerous upgrades to Office through 2010.  When you install the new version, you have the option to keep the old version or just replace it.  Starting with Office 2007 the familiar menu bar has been replaced with the ribbons which take a lot of getting used to for folks used to older versions.  There's a little program called UbitMenu that will add most of the menu bar functions back in the 2007 and 2010 versions that a lot of folks find helpful.  If you do opt to have two different versions installed at the same time, what happens is that when you switch from one to the other, it goes through a juggling act that takes a minute or so.  It's a bit of a pain, but if you need it, it could be a convenience.
Good luck.

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there is supposed to be an option in the tools tab of the office suite to access document and image scanner yet it doesn't appear to be there.

the software that came with the printer isn't compatable and no updates are available for the software which isn't very good anyway.

has anyone seen a link or know of a link to download this side of office as an addon or plug in?

any help would be great thanks.

edit: oh i should add it's for a vista 32 bit system not my own system.

Answer:Office 2007 document and image scanner

Apparently Microsoft says the scanning option is not available in Office 2007. Here's the quote from the Office 2007 Help section search result for scanning:

The "From Scanner or Camera" option for scanning documents and pictures is not available in Microsoft Office Word 2007. Instead, you can use your scanner to scan the document, and then you can save the file to your computer.
After you scan the document, you can use Microsoft Office Document Imaging to create a version of the document that you can edit.

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Hi all new to this forum and the Yoga. Awesome laptop/tablet so far. I do have one issue...In Laptop mode after I open any Office 2010 program (excel, word), the two finger scrolling or any of the touchpad gestures such as pinch to zoom etc stops working. The touch pad still works as well as everything  on the yoga. If I reboot touchpad works again. Any ideas...I already tried uninstalling and reinstalling the synaptics driver.
Moderator Note: Edited subject to match content.


Go to Solution.

Answer:Yoga 13 Office 2010 - touchpad issues after open any document

You can reenable the gestures again by going to C:\Program Files\Synaptics and running the individual programs. I believe SynTPEnh will do it but it might be SynLenovoGestureMgr. For some reason Office 13 seems to kill the app in charge of gestures. I have no clue how to fix it but at least this way you don't have to reboot every time. (Note: once you go back to office it will kill it again so get your office stuff out of the way first, then launch the program)

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I've always used MS Photo Editor (PE) as a quick and easy way to paste cropped images into a document or email. I do a print screen, open PE, Click Edit > Paste As New Image, crop the image to size and then copy the cropped image into a document or email. This used to work well 100% of the time but now, after copying the cropped image and pasting it into a doc or email the entire printed screen will paste, not the cropped image. It's driving me nuts because I use this method a lot. I appreciate any suggestions.


Brian ([email protected])

Answer:Problem pasting a cropped image into an Office document

Hi, and welcome to the TSG forum

have you upgraded / updated any of the software.
how do you copy - have you tried edit

I have found that sometimes I need to use the edit / copy/paste rather than cntrl C / contrl C or even right clicking.

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I had a problem with Outlook emails hanging up in the outbox and then sending as many as 14 copies of the same message. I was unable to fix this Using the "Repair" function of the upgrade installation disk (created from the downloaded file). I removed Office completely and tried to reload; however, my disk got corrupted and Outlook is no longer available. Is there a way to recover Outlook without having to purchase it separately? I am using Office Professional Plus 2010 Home Use Program. The email that came with the original download from Digital River states to go to the "Account Management Console" to reload; however, this is on a hard copy and the original email with the link is no longer available. Any help will be greatly appreciated.

Answer:Solved: Outlook 2010 missing from Office Professional Plus 2010

If you downloaded this from Digital River, then you may be able to download it again, contact them and ask.

If you can download the install file again and it works, burn yourself a CD of the downloaded install file.

Also write the keycode on the CD.

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I have Windows 7 and Office 2010.  Some months ago, I was doing a Windows update and lost power in the middle.  I believe the update included a major update to MS Office, maybe a service pack.  After I recovered, everything worked OK, but I no longer have MS Office icons for any Office documents (.doc, .xls, etc.).  I instead see a generic Windows document icon.
I've put up with it for a while, but it sure would be nice if I could get those icons back so that I could easily recognize documents on my desktop, in Explorer, and elsewhere.  Is there any way to restore them?

Answer:Missing MS Office Document Icons

Let's give this a try...
Click Start
Type programs and features in the search field.
Click Programs and Features from the Control Panel list.
When the Programs and Features window opens find and right click the Microsoft Office Installation entry.

The exact entry will vary by the version installed... mine is Microsoft Office Home and Business 2010.
From the displayed menu choose Change.
From the Change window choose Repair and click Continue.
Let the repair complete (this may take a few minutes) Click Close on the window and although not mandatory, reboot the computer.
Visit the Microsoft Update Site and install any missing updates.
Best of luck and Please keep BC posted!

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MS Office 2007 - Microsoft Office Document Scanning is not able to recognize the scanner.
Every time when given scan its giving error message "Scanner not responding".
But scanner working fine when using MS Office 2003 - Microsoft Office Document Scanning. Also it works with software called Desktop Bind V2.

OS: Windows XP 32-bit
Scanner: RICOH IS200e Network Scanner.

Answer:Scanner not detected by MS Office 2007 - Microsoft Office Document Scanning

check if you have installed all the office updates.
check if there are any latest scanner drivers, update the drivers for your scanner.
run office diagnostic and check if there are any errors

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System Info: I have an Asus G73S laptop, running Windows 7 Ultimate SP1 and
Microsoft Word 2010 (14.0.7121.5004) SP2 MSO (14.0.7116.5000)
Part of Microsoft Office Professional 2010

I installed MS Office 2010 when I first got this system up and running and all went well. Some months ago I started having a problem which I just put up with, then researched with no useful outcomes and kept on putting up with. Now I've researched it again and have a diagnosis, but don't know how to put it right.

So: initial problem. I found that when I tried to open Word 2010, I got a Windows Installer message box saying "Preparing to install" and then another saying "Please wait while Windows configures Microsoft Single Image 2010" and a bar underneath a line saying "Gathering required information". This would eventually get to the end, start another green line which quite rapidly got to the end and then Word would open, seemingly just as I wanted it. The whole process takes about 30 seconds - irritating but not impossible to live with if you don't keep needing to open different documents. When opening documents from Explorer the results appear the same whether I'm opening doc or docx version.

This happens whenever I start a new Word document from the Start menu, from the shortcut on the task bar or desktop, every time I try to open an exisiting document from Windows Explorer. The only exception is when I open a document from inside... Read more

Answer:Microsoft Office Single Image 2010 - Again


What type of installer is this Office version is it off DVD or a digital download and if digital where did you download it from?

Did you try uninstalling Office completely then install it as admin, so right click the setup/install file and choose "Run as Administrator", you should not need this route but worth a try as you keep getting the prepare to install messages,

In normal usage you should not need to deal with the registry to fix Office, if you do you have issues with your version or 3rd party software installed and generally the issues what could affect Office are anti-virus/malware apps, so disable them and install Office and run in Safe Mode and see if Office works ok, that will then lead you to the issue is not with Office but a 3rd party app.

Also what HDD cleaner applications do you have installed as in CCleaner. WinPatrol etc?

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Hi all
can you tell me if it is possible or not to use Office web App server 2013 alone without going through SharePoint, Lync, or exchange 2013?
Let me explain:
in a society where there is an infrastructure SharePoint, Lync and exchange 2013 with office web app server 2013, is a user that does not have office on his Computer, can open office (word excel..) document, bypassing SharePoint, Lync and exchange?
If it is possible thanks to guide me on how I can find nothing on the net...

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The issue is specific to Office 2016 on Win 10 (Office 2016 on Win 7, no problem, Office 2010 on Win 10, no problem). Certain documents (reported by a user who receives documents with Japanese text, haven't seen it happen with others) have the layout messed up, a 2 page Word doc gets spread over 4 pages, and I've been given some sample powerpoint slides which have text overflowing the end of the slide.

Word doc was originally in Legacy 2003 format, I did manage to make this particular document display correctly by saving it in .docx format, then enabling compatibility changes via vba, setting to 2010 compatibility and enabling "Use printer metrics to lay out document" based on what I read here: BUG!! Word 2016 fails to print margins correctly / messes - Microsoft Community

The other sample file I received was a .pptx - haven't been able to find corresponding compatibility options in Powerpoint.

Wouldn't be quite so annoying if they didn't both display perfectly in Windows 7.

Answer:Office Document layout/margins overflow on Office 2016 + Win 10

Turns out it was some sort of font substitution issue. I noticed the fonts in Word/Powerpoint weren't present in the Windows font dir. Copied them over from another Win 7 machine, suddenly everything looks fine.

Not sure why Office 2010 did a better job of it than 2016, I couldn't really pick if there was a difference in the Japanese characters before and after the font, only that the page layout was stuffed...

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Hi all

I am using Windows XP and office 2003. I am using Microsoft Office Picture Manager to view tif files.


1. I open a tif file.
2. I make an annotation change eg: Use the hightlighting tool to hightlight some text. Fine, no problem!
3. I save the document.
4. I close the document and try reopening it:

I get this error:

"The file selected is not a valid Microsoft Document Imaging file"

I recreated my Windows XP profile and this resolved the problem

That was two weeks the problem is back!

Any ideas?


Answer:Problems with Microsoft office document imaging in Office 2003

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It seems that there may be a problem in Office 2010. I just installed it to the standard MS default/recommended settings .........all looked good...used Word great..until I use Excel and each time I try to use excel it sets off an 'Office Configuration' screen which I can not take a few minutes and then loads OK. I tried to launch it from the installed prgrams icon but there is no files on 'start in' etc..I tied to create a shortcut to the desktop from the excel.exe file and get the same reconfigure seem that somehow I don't have either permissions or I have a corrupt install..all Office suite works eventually Anyone know how to fix it..please?

Answer:Office 2010 Pro Plus Win7 x 64 Excel reconfigures Office 2010

Have you ever had a previous version of Office on this copy of win7?

Do you have any component of a previous office suite installed still

I have seen this in the past with Viso that was due to remnents of an earlier trial remaining on disk and in the registry.

I also found that if I cancelled the configuration screen the Viso would load without problems without the need to wait for completion.

There are some rather involved solution stems on Microsoft website - cannot find them at the present but will try to look for them.

The problem was that I could never get the removal steps to actually cure the issue and I put up with the error until my next re-install of Win7, which was not to long in the case of that system

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I don't know if maybe I'm the only one who runs into this problem or if it happens to a lot of people, but it seems to come up a lot for me.

I have had this issue on many computers but right now I am setting up an old Dell Latitude E5510 for an employee and I have reformatted, installed all drivers, and programs needed. I installed Office 2007, because this employee won't really be using the computer much.

I start up Windows Updates today and it has me downloading 3 updates for Windows 2010. This computer had Office 2010 on it before it was reformatted. Is it still sensing Office 2010 buried somewhere in the files and that's why it's asking me to install updates for it? Does Office 2007 use updates that are also made for 2010(and are only labled 2010)? Anyone have any ideas? I don't believe it's hurting anything, but I am curious!


Answer:Find Office 2010 Updates, When Office 2010 Isn't Installed?

I get those type of updates for my Office 2003. There are some later updates that can be applicable. For example, I installed a converter that lets me open later MSWord formats (2003 is doc) and now I get updates for later Office versions.

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Windws 10 x64 is Offering me 4 Office 2010 updates: KB2553347, 4011188, 4011055, 2553338.

The catch is, I don't have Office 2010 installed.

I have been running Office 2016 (via Office 365) since it was released.

Answer:Office 2010 Updates Offered but Office 2010 Not Installed

May try this information:

I did install the updates and they do not seem to have any effect on Office 2016 Insiders version on my system.

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I am trying to set up a MDT Deployment that will install Win 7 and MS Office 2010. With the Win 7 install I am able to have the system ask for the Windows Key after the install has completed. I would like to do the same for MS Office. I am going to be using this deployment tool for every new computer we get going forward and don't want to have to update my deployment every time I run one. I simply would like to deploy the image and then enter the Product key and activate it. Is this possible?

Answer:Installing MS Office 2010 via MDT image Deployment with out Prod Key

Is what I am wanting to do even possible?

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I am wondering if anyone knows how to customize the "Open Office Document" program in Office 2000... this is the small program that archives shortcuts and has a tool bar on the left hand side with options that include : Web folders, Favorites, Desktop, Personal and History. I want to customize the "Look In:" tool bar...


Answer:Office 2000: Open Office Document Shortcut

I can't find a single way to change that setting. So, here's what I'd do.

Go to your (default) folder in Windows Explorer. Right-click it and hit Create Shortcut. Then, right-click the shortcut and hit Properties. Hit Change Icon. Give it the Open Office Document icon and also rename it to Open Office Document.

Copy or cut the shortcut.

Go to C:\windows\start menu and delete the old Open Office Document Shortcut and paste the new one in there.

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I am operating on Windows Vista Home Edition. I received an email with an application form for a job as an attachement. I completed the form off of the attachement and pressed the floppy disc icon to save it. I then made an alteration and when I went to close it I was prompted whether or not to save the changes. I pressed save. When I went to open the document as an attachement my additions were not there. I have done the following to try and find it on my laptop. Whilst on the document pressed save as instead to see where it would save it to. I have then tracked that up to local/microsoft/windows but then I am requested to go into Temporary Internet then Content IE5. These last 2 folders do not show up on my hard drive. I have show hidden files open. Can you please help. Spent hours completing this form. Ta Johanne

Answer:Missing Windows Mail/Microsoft Office 2003 Document

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I'm trying to figure out the best way to permanently delete Microsoft Office Document Image Writer & Microsoft XPS Document Writer. Getting rid of them once doesn't seem to be enough, as they always reappear. I guess Windows Update brings them back. I've found a couple of vbs lines that can be added to the login script, but they involve running prnmngr.vbs, which is apparently very long and can cause system delays. Maybe there's something simpler?

If this has been covered before, I'm sorry to repeat it. I did some forum searches and came up empty. Thanks for your time!

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So, I'll be reimaging my PC shortly to Win7 64 bit, and I am just not certain if I'll be able to re-use my Office 2010 key once the new image is applied and the PC is ready to go. Any one else done this? I'm not 100 percent on how these keys are tracked, and the best way to do this. Thanks for any suggestions!

Answer:Laying down new image, dont want to ruin current Office 2010 key

I found this article, so I'd think I could get a backup copy made using my current key and save it to an external hard drive or email. Does anyone see why this wouldnt work with a completely new Windows 7 image?

Microsoft Office 2010 backup frequently asked questions - Products -

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First of all, hi, this is my first post here. I have a major problem. My Office 2010 icons are missing. I checked the internet for solutions and none worked and right now i have two options, manually uninstall office 2010 (which i rather won't because last time i had to reinstall the os because of that) and manually copying the c:\windows:\installer\{} folder.

I changed a lot of icons and after changing an icon or something my office icons were gone (along with a couple others) and after checking i saw that it was because the folders in c:\windows:\installer were somehow deleted. So what i ask you is please upload and send me the C:\Windows\Installer\{90140000-0011-0000-0000-0000000FF1CE} if you have Office 2010 (professional plus) so i can have my icons back again. Please. Thank you!!

P.S: Repair or uninstall doesn't work, deleting and creating an icon cache doesn't work.

Answer:Office 2010 missing icons - PLEASE Help!

This may be a year or two late but the approach I used was to download ShadowExplorer, and I was able to find the Installer subfolder for MS Word there and I just exported it back to my Installer folder and reset my icons with FileTypesMan.

I don't have the same version of Office as you but hopefully this can help you or anyone else who might get this problem down the line.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X2 250u Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3835 Mb
Graphics Card: ATI Mobility Radeon HD 4200, 256 Mb
Hard Drives: C: 921 GB (865 GB Free); E: 149 GB (101 GB Free);
Motherboard: Dell Inc., 0DPRF9
Antivirus: Avira Antivirus, Enabled and Updated

When my desktop recently had win7 reinstalled, the program above did not make it back onto my system. I know it came with the original purchase of the desktop and the OS as it is on my laptop which I purchased around the same time. I am trying to copy the "guts" of the starter from my laptop to my desktop with a jump drive. I only want the excel piece. I found it in the "program data" file on my laptop. I copied the whole folder which included 4 files one of which was "Excel MUI" and is described as a windows installer package. Thinking this would install the excel program it did not! I receive the following msg: "error 1713 cannot install one of the required products". Can someone help me get this program copied from my laptop to my desktop. This is a legal process as it was on both of my systems until I lost my drive on the desktop. Thanks very much.

Answer:Office 2010 starter missing

According to the original system configuration section for that Dell Inspiron One 2305 all-in-one desktop, it came with Microsoft Office 2010 Starter with limited functionality.

Unless you used a recovery media disc kit that's specifically for that Dell, all the programs and extras that came pre-installed in it no longer exist.

What you're trying to do isn't going to work.


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In Outlook and Word, the cursor looks like it's behind the letters being printed, and not visible on a blank page. I have no add ins that are active. Using the desktop in Windows 8. Any ideas?

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I have been loking all over the web ... also here

and for all you .... deleting Iconcache.db doesnt work !!!!!!

all icons are missing ... and after reinstall and repair ... it failed to bring them back ...

and using resource hacker and edit and put back icons is also NO SOLUTION

one guy somwhere supposed that all office icons are stored in windows /.../ {Installer} folder wt(fals)idea ...

if you have a solution than pls pls pls if not than dont full this tread

Answer:office 2010 icons missing

Hi! kjub6, welcome to 7F

Use SFC /SCANNOW Command - System File Checker to make sure your files are okay.

Then try a system restore to before the date that you started having trouble with your Icons.
System Restore

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I found an expired thread on this subject that was written a few years ago. I followed mastersnoopy's advice and it worked out great to get into my Microsoft Office 2010 programs, but I'm still getting the same message every time I open a specific file such as a Word document or an Excel spreadsheet. I tried to follow the same steps (more or less), but they didn't work out for specific files. Can someone please tell me how to get rid of this annoying message when opening MS Office 2010 documents. Thank you!

Answer:please wait while windows configures Microsoft Office Single Image 2010

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In office 2010 after reading email they disappear. I suspect it is my settings but cannot work out how to change them. Thanks for suggestions

Answer:missing email after reading office 2010

Assuming you're using Outlook, click View, Reset View. Let me know if that helps.

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Some how I might have clicked on something that made the insert tab vanish,
Where do I click on to get the insert tab back.

thank You


Answer:Office outlook 2010 insert tab missing

Quote: Originally Posted by Franklin214


Some how I might have clicked on something that made the insert tab vanish,
Where do I click on to get the insert tab back.

thank You


Welcome to the forum,

How about if you go to File, Options, then on the left choose customize ribbon, over on the right side there should be a check in the insert box like so,

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We have one user with a really strange issue. When accessing Office 2010 application on Windows 7 the save button is missing from the save-as box.

I have tried various different things to get it to come back i.e. re-installing office, installing latest updates but still nothing. I have also tried to see if changing the size of the save as box brings it back but it doesn't.

Originally the save button wasn't visible at all and after re-creating the user profile on Windows 7 it is now partially visible (as you can see in the screenshot attached).

Anyone come across this issue before? if so, does anyone know how to solve it so that the save button is completely visible and working?

Thanks in advance.

Answer:Save Button Missing In Office 2010

Hi and Welcome to TSF!

Are all their video settings correct?

Have you tried to repair Office?

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Win 7 x64. Office 2010. Icons missing on both desktop and start up menu, managed to restore my adobe ones but still unable to sort my office icons out.
I've tried other ideas off multiple forums but as yet I've been unsuccessful.

Can not repair/uninstall office. tried to rebuild icon cache.db , used replacement icon files that were posted on a forum and copied them over.

The problem was either linked to ccleaner (over reaching its bounds) or when I made changes to windows and registry folders (probably the latter).

Any walkthroughs or advice that anyone has would be greatly appreciated, i wouldn't mind so much if the 'missing icon' icon wasn't so damn ugly...

Thanks in advance.

Answer:Office 2010 icons have gone missing! Out of ideas!

Try this tutorial.> Icon Cache - Rebuild

This is a Sevenforums tutorial.
Use Option One Step 1-5. If Step 1-4 do not work then go to Step 5 as posted in the tutorial.

Good luck.

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Hello All,

I am having an issue with Excel 2010 in trying to add the Data Analysis toolpak tab, I go into file, options, add-ins, excel add-ins click go. I then check the analysis toolpak and analysis toolpak VBA. Then I check on the data ribbon and still do not see the solver ribbon.

I was wondering if anybody had this before and if they have a possible solution.

Thank You,

Answer:Missing Office 2010 Data Analysis tab

have you added solver
have a read here

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Hey guys, This is my first post so if i screw up let me know... this has happened now several times... The first time was when i downloaded my webcam driver from Microsoft, i have a Microsoft VX-3000. BTW i am using Windows 7 ultimate 64bit. I solved it by getting angry backing up and reformatting.

I should explain myself a bit, I am using the Office 2010 Official Beta that i downloaded from the microsoft website.

When I install My webcam driver (this happened again the second time when i install Wizards of the Coast Character Builder) Many of my icons disappear.

Adobe Reader, Skype, Steam, windows live messenger, All my office icons and iTunes

Now normally i just go into Add/Remove and just repair the program and the Icons come back, but for office, they are not... First off when i repair it says the repair failed, when i try to remove or add/remove option, i get the same thing... I was told this is because i am missing the office folder in C:/windows/installer/

Now i have tried one reformating and repairing... it work... but now it won't work... 3rd time it has happened.

I am at the point were system reformat seems like my only option left... what do you guys think, what can i do, i was thinking of installing it on a new harddrive and copying the installer folder and just bringing it back to this harddrive.

btw this is what i get as missing icons (attachement)

If any of you know whats up help you be greatly appreciated

Answer:Microsoft office 2010 icons missing

Your icons are most likely missing because they were stored in:


If a software deletes these folders icons will be missing.

See my posts in:

I added a ZIP file with the Icons for Office 2007 in the above Thread.

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I was wondering if anyone knew what I could do about this? I opened PowerPoint up this morning to make a presentation for work, and when I went under the design tab, all of the templates were missing. Same with Word, and Publisher. What should I do? I've re installed the program twice, but they still don't come back. Can I download them from Microsoft? I'm using Office 2010 Professional Plus x64, on Windows 7 Ultimate x64.

Answer:Office 2010 missing default templates

They dont come with any templates. You have to download them all now. Saves on the amount of install space.

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Just bought a new laptop with Windows7 64bit installed-my first exposure to Windows7. I had Office 2007 installed on my old Dell 32 bit machine. I had also recently pruchased Office 2010 and installed that on my new machine.

Now, when I try to open those 32bit 2007 files with 64bt 2011, Iget an error message that "no picture file is available", or words to that effect. When I try to "open with", the only option displayed is "Microsoft Office" with an icon that looks like a picture file. When I try to browse to the proper office program(Excel, for example), there are none of teh Office suite programs displayed, only "Microsoft Office".

I can navigate seperately to the proper progran, Excel, etc., and drag the file into the application, and it opens, and all seems to work OK. I "save as" the proper application file, but it still will not open with double-click on the file name.

I have not seen this particular item in the forums and would appreciate very much some help in fixing this issue.



Answer:Office 2010(Win7, 64bit) won't open Office 2007(WinXPr3 32 bit) files

Hello Grubby76, welcome to the forum.

We have an excellent Window 7 File Association Tutorial here:
Open With - Change Default Program

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Hi all. I hope i'm on a correct thread as this is for IdeaPad S serier netbook. Currently on Windows 7 Starter (netbook) that comes preloaded with MS Office Starter 2010. I do have a genuine MS Office 2003 which previous comes with my PC i bought many years ago. I'm wondering can i install it on top of the current MS Office Starter 2010 OR do i need to uninstall the preloaded MS Office Starter 2010 first? What if i would need the MS Office Starter 2010 again next time? I dare not to do it because i worry i will crash all the MS Office apps... Any idea? Thank you... 

Answer:Can install lower version of MS Office ontop of the preloaded MS Office Starter 2010?

Relating to the old version.  Do you have an Office cd or is it a part of a restore cd?  If the former you might be in luck, if the latter, probably not. Secondly, you may or may not be able to do what you want.  I would uninstall the starter first then install the older.  Even this you may be in for a problem.  I did a beta of 2010, then installed an older version and it took MS two days over the phone to get things straightened out and they did that by having me restore windows and that only worked for a few months.  in the process of this mess I found dozens of forums filled with people with the same problem I was having. For some reason the first newer install leaves something in the registry that - even though the older one installs right - makes the system think it needs to reinstall one of them and it will go through a long process of configuring etc. As to whether you can reinstall the 2010, again you would have to have a separate cd to do so unless you wanted to restore your entire drive and lose all yoiur stuff plus the older office. Others, my wife included on her computer, have had no problem going from one version to the other. One other fact.  If youi have an older version and install a 2010 version they can install as separate installs and work together or on ours it gave us the option of uninstalling the older portions of office that came on the new office.  (Wife had office pro older version, in... Read more

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Free Office 2007 To Office 2010 Upgrade Period Starts Today

Microsoft plans to release the final version of Microsoft Office 2010 on June 15 and is ? as always ? offering free upgrades for users who happen to purchase the previous version of the Office suite shortly before that release. In a blog post over at Technet Microsoft announced that the free upgrade period starts today which means that users who purchase Office 2007 from today on will be eligible for a free upgrade to Microsoft Office 2010 once it comes out.
The process works the following way:
Purchase Office 2007, or a new PC with Office 2007, and activate it between March 5, 2010 and September 30, 2010.
Have, or create a Windows Live ID.
Redeem your Tech Guarantee before October 31, 2010 by visiting

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Okay, I've never posted on anything like this before so bear with me please. I've got an issue and it's driving me nuts because I can't resolve it. I'll try and give a description of what I did. Any help would be greatly appreciated!

I purchased a new Dell computer (Windows 7 Home Premium 64bit) that came with a trial version of Office 2010. I had previously purchased an Office 2010 Pro so I wanted to install the full version on my computer. When I did, I had both versions installed, so I uninstalled the trial version. That's when I think my problem arose, but I can't say for sure that it didn't exist before that because I hadn't even looked.

Here's the problem:
When I'm in Windows Explorer looking at my files, my Excel and Word files (.doc, .docx, .xls, .xlsx) show up with an improper file type description. Instead of saying "Microsoft Word Document" or "Microsoft Excel 1997-2003 Worksheet" (or whatever they're supposed to say) the simply say "DOCX File" or "XLS File". Not only that, but the icons don't look right either. They sort of look right, but they're smaller and sort of greyed out (Except the .docx icon is just a white page with lines object).

The strange thing is, is that ALL my other Office files show up with correct descriptions and icons etc. (.ppt, .pptx, .csv....etc - ALL of them!)

What I've tried to fix it:
I uninstalled all Office Products and then reinstalled Office 2010.

I tried MS's little bug finder pr... Read more

Answer:Office 2010 Office File Type Descriptions & Icons Incorrect


Welcome to SevenForums.

If you right-click on one of your Word documents and choose properties, does the icon look correct in that panel? Like this:


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i remember with windows xp and office, you could go to a different part of the microsoft windows update website in Internet Explorer, and it would prompt you with ActiveX to allow updates for Office, and after you did that then when you went to the normal windows (xp) update site there would be a whole other section of updates for microsoft office available. That was with office 2007 anyway.

i use a dell restore cd for windows 7 professional, on a dell pc obviously, to install win7 from scratch.
I can do windows updates no problem.
I have microsoft office 2010 professional plus with a valid license key, these are provided by my IT dept.
Office installs fine, during the install i can go through the options and install excel, powerpoint, all shared tools, and so on. Once installed, it works fine. There is no service pack installed at this point.

From here if I go windows update, I never see anything for office.
From within office, Microsoft Word file menu help for example, it shows office is activated and if i click on check for updates there it then opens an IE window which says updates can be done from start menu - programs - windows update. If i do that, it's a normal windows operating system update and I get nothing for office.

I have manually downloaded from microsoft, Office 2010 SP1 and SP2, and have installed either one.
When i go to the help menu it then shows office 2010 SP # so the service pack seems to have installed no problem. But I still never see any upd... Read more

Answer:not showing office updates thru windows update for office 2010 win7

You mean what's called Microsoft Update. If you go in to the settings in Windows Update, do you have this checked:

I have Office 2013 Pro Plus, but the click-to-run version which updates itself and is not part of Windows Update. But I don't think there's a click-to-run version for 2010 Pro Plus so that is probably not the issue here.

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I'm running Windows 7 on my new computer, which came with a trial version of Office 2010. Rather than buy the full version when the trial expired, I installed the Office 2003 I had on my old -- now dead -- computer. I now find that I can't open the Word and Excel files I created with the 2010 version. Is there a 'cloud' site where I could send the 2010 files and have them returned to me as standard .xls and .doc files? Or is there a free converter available for download?

Answer:Solved: How can I open Office 2010 documents on a computer that has only Office 2003?

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Good Evening Everyone,

I have a few questions concerning the Installation of 2010 Office. I know that I have to uninstall Office 2007. I have no clue on how to save or where to save my documents from Office 2007. The documents consist of Word, Excel, Powerpoint and a few various folders. Should I from the Start Menue click on Documents select all and copy. Where should I place this copy? Can It be left on my hard drive? After I install Office 2010 can I then copy the "Document File" and place in Documents. Will all the files end up in the proper place for their programs, Word files go to Word, Excel goes to Excel so on and so forth. Thank you so much for all your help and cooperation. It is greatly appreciated. I hope I described my situation correctly. I look forward to hearing from you.

Answer:2010 Office Professional Plus to Replace 2007 Office Small Business

But you don't have to uninstall Office 2007 to upgrade to 2010. That's the general rule as you can generally upgrade from lower SKUs to higher SKUs (Small Business to Pro Plus). As far as saving your documents, you can really save them wherever you like on your hard drive or on any CD or flash drive if you wish to do so. As far as file types, after 2010 is installed, they should all register properly for their programs so that Word documents open in Word, Excel Documents in Excel, etc.

Though if you have all of you documents already saved within "Documents" or "My Documents" or some other folder you've set aside and you want to uninstall 2007 before upgrading to 2010, the documents themselves will be retained when you uninstall, you just won't be able to really do much with them until you install 2010.

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My MS Office files have generic icons, and when I open them, Windows asks me which program to use. Office 2010 isn't even on the list. A trial version of Office 2007 came with my laptop. I downloaded the Office 2010 beta, then uninstalled 2007. Since I uninstalled the old Office, all my Office files are no longer associated with Office, and there seems to be no way to remarry them. Office 2010 (beta) doesn't appear in the default programs control panel. The only way I can open those files is to open Word/Excel/etc, and File>Open. I feel like this should be simple. Any ideas?

Answer:Solved: Cannot associate Office 2010 (beta) with Office file types

Did you uninstall 2007 after you installed 2010?
If so you messed things up and you need to do a repair. Open Word, then the Office button, and then Word Options.
There on the Resources area, run diagnostics and do a repair.

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I have windows 7 X64 and Office 2003 Sp3 with latest patches installed. I had to roll my machine backwards to a previous date and it was succesful. Afterwards, I went to Manage, event viewer and noticed that Office diagnostics and Office sessions were now missing in event viewer under manage.

Is there supposed to be Microsoft Office Diagnostics and Microsoft Office Sessions in Event viewer? If there is, how do I get it back in event viewer?

Any help would be appreciated

Answer:Missing office diagnostics and sessions missing in Event Viewer for Office 2003

Office Diagnostics and Office Sessions are added to the Event Viewer with Office 2007.
Earlier versions of Office do not add anything to the Event Viewer.

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I don't want to lose all my information that is currently in word format.
Do I install Libreoffice first then use add remove to remove MS to switch and keep my files?
I do not know how to make the transition and not lose my data in my desktop and also two flash drives.
Thank you

Answer:replace MS office Home and Student 2010 with Libre office

Don't worry about it, just install LibreOffice and if prompted choose to Associate the Office/Word/Excel files with LO. Or in Control Panel or Settings locate Default Programs and re-associate as desired. Both suites can reside on the computer, at least that's the way I do it.

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Hi, hope someone can help me..

We have installed Office 2013 (64bit) on 13workstations, but found out that clients require Office 2010 (32bit) for some programs that are linked.

We removed the Office 2013 (64bit) and installed Office 2010 (32bit).

Everything looks okay up until we try to do Office 2010 repair process.
We are getting the attached error screen..

I tried Wiindows Installer Cleanup utility but i couldnt find any traces of Office 2013.
Pls help..

Answer:Office 2013 (64bit) downgraded to Office 2010 (32bit)

Hi majorbaluga, welcome to Windows Seven Forums.

Removing Office completely can be difficult. Refer to the website below. This explains how to remove Office 2013. You may have to remove office 2010 as well & then reinstall office 2010.

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it's possible that Office was installed improperly, i cannot open any other non Windows app, they all open to Office Word. is this a virus?
System Restore opens to Office, Control Panel works normally. How can I fix this?

Answer:Office 2010- the other apps have Word icons and open to Office.

Is this a legally liensed version of MS Office?
Sounds as if you didn't install Office...who did, in that case?
When was Office installed?
System manufacturer and model?

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I did an upgrade installation from Office 2003 PRO to Office 2010 PRO. I had several issues with Access denied on C:\Config.msi. I usually select retry and all is well. I think I may have missed one of the retries before I did the system restart.
Now I get an error 2203 whenever I reboot, and the Office 2003 installer keeps popping up anytime I try to do anything.
I tried uninstalling Office 2003 and was told that I had a corrupted install. I tried re-installing it and it seems to just hang.
I also tried to uninstall and repair Office 2010.

I'm at a loss at this point.


Answer:Problems after Upgrade Installation from Office 2003 to Office 2010

Do a restore point to before you installed office 2010. then uninstall the office 2003 and do not upgrade.

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As my old Office has more stuff on it than Home and Student, should I uninstall the old programme before installing the nwq 2010 Home and Student version or can I retain the benefit of Outlook,Access and Publisher from the old versions if I install Home and Student without uninstalling the old version?

Answer:Changing from MS Office 2003 pro to MS Office Home and Student 2010

You can run both on the same PC with no problems. Just put the shortcuts you want from each programme on the desktop.

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upgraded to 2013

I told it to remove 2010 and install 2013

durning the install my nvidia drivers kept stopped responding. this problem stopped after office 2013 was installed and updated.

and later I found out my vmware installation was messed up and missing files. was working before.

what the heck happpend, I dont 2010 decided to take revenge? if it was going out . it was taking everyone out with it. lol

Answer:office 2010 to office 2013 weird thing happend

Are you running Windows in your VMWare installation or is your WMWare installation on your Windows machine?

It sounds like (drivers aside) there were some shared filed that may have been wiped that VMWare was using that belonged to Office 2010.

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Hi everyone,

When I first got my computer (Windows 7 Home Premium SP1), it had a preinstalled trial version of Microsoft Office 2007. I removed it via the control panel (Programs and Features) and installed Office 2010. However, I still get Office 2007 updates via Windows Update. They even installed successfully.
There are no Office 2007 components listed under Programs and Features.

Why am I getting Office 2007 updates although I've got only Office 2010?...

Answer:receiving Office 2007 updates but have got Office 2010 installed

This should help:
How do I uninstall the 2007 Office suites if I cannot uninstall it by using the "Add or Remove Programs" feature?

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Hey guys, my wife is taking a course that requires her to install Office 2010. The issue is that she wants to preserve her current setup which includes Office 2003 and 2007 existing side-by-side on her Windows 7 (64-bit Home Edition) notebook.
The 2003/2007 setup is not one that she really wants to mess with (i.e., she has no interest whatsoever in uninstalling the two Office suites that she currently has), so ideally she would like to have Office 2010 installed temporarily (for the duration of her course) on the machine without interfering with the current setup.
What is the most painless way of doing this that does not involve shelling out for a second computer?

Answer:Installing Office 2010 on a machine with Office 2003/2007

Hi, welcome to the forum,
I had a similar situation here but in the end I opted out.

I removed both Office 2003 and 2007 and installed 2010, I then used virtual XP and installed 2003 there, 2007 and 2010 are too similar and the dll's will 'bite' along the way.

Even my 2003 and 2007 gave me issues after some time.

Have you checekd what the Microsoft Support site says?

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Any idea when Office 2013 will be available for download / upgrade?


Answer:Purchased Office 2010 w/ free upgrade to Office 2013

Hi there
it's in the Ms store already -- although IMO I'd stick to Office 2010 if I were you.
Anyway YMMV so here's the link (UK store) .

Microsoft Store United Kingdom Online Store - Office Suites

What you'd do to get the upgrade price I don't know but Office 2013 IS available for download. Try phoning / emailing -- actually a better option these days is to use a FAX believe it or not for this type of question. Emails tend to get lost as people have 100'000's to deal with, phone calls are diabolical --endless menu systems, loads of waiting and people on the other side of the planet who are incredibly difficult to understand.

The lowly fax machine when it chatters into life usually gets INSTANT attention these days . !!


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Am not sure what to do with these updates:

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition

Windows Updates says they are important.

I do not have Office 2010 installed. Office 2007 is installed.

My security software keeps telling me I am at risk because my operating system is not up to date.

Any thoughts on what I should do?

Answer:Receiving updates for Office 2010 but Office 2007 is installed.

If your computer is relatively new, it may have come with a trial install of Office 2010 - check the Start menu, and the Programs & Features listing.
You may also have installed Viewers for things like PowerPoint 2010, which still require updates.

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I am running a copy of Office 2007 Ultimate that I got through an academic program. I need to install a key for Office 2010 on a new system. The cost for the key only is about $20 less than a 3 license traditional disk version, so I am considering upgrading every system.

However, I don't want to lose MS Access or MS Publisher to upgrade.

If I install Office 2010 Home & Student over Office 2007 Ultimate, will the extra programs from Office 2007 still be available to me? I know they will not be upgraded, but having a few different versions floating around doesn't bother me.

Answer:Office 2007 Ultimate to Office 2010 Home & Student

No... those two programs are not available in the student version...

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My PC OS is Windows 7 Pro and I am using Office 2003
I want to install Office 2010 on it.
I don't want two Office programs but I do want to keep My Doc's etc in the new Office 2010.
What is the procedure? 

Answer:Installing Office 2010 on a PC that is running Windows 7 and Office 2003

Hi fred93 The documents you created with Office programs aren't related to it. You can simply uninstall Microsoft Office 2003, and install Office 2010 and you'll be able to use them again. Simple as that.

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Having upgraded my desktop PC to Office 2010, I need to import three seperate letter template files for use in Word. These were lost during the upgrade but are on my laptop, which still runs Office 2003, as .dot type files and I also have them copied to a memory stick. However, I am at a loss as to how and where to save them into the new programme on my desktop PC. If it makes a difference, I should add that I do not use Libraries and have disabled them.
Can anyone advise please?

Answer:Importing template files from Office 2003 to Office 2010

Problem solved - with a bit of advice from a friend! Unsurprisingly, it's very simple.

- Open the document in Word
- Click "Save As"
- Scroll to top of folder list and, under "Microsoft Word", click "Templates"
- Name the template and select "Word Template" in the "Save As Type" list
- Save it

I still don't know where they are saved to but I can now call them up and use them.


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Every time I start Outlook there is an installer which runs telling me it is installing Microsoft Office Single Image 2010. When I close down the system there is frequently a message to say that a program is still open and a button to click on to force a shutdown. There is no program listed and if I leave it for a while it will close down anyway.
Other office programs run okay without the installer running. I have found lots of references to this problem but none of the solutions work for me - many of them are for Office 2007 so this seems to be something which has been around for a while. Anyone know how to fix it?

Answer:Configures Miscrosoft Office Single Image 2010 every time I start Outlook

Okay - you can stop looking - I finally solved it! My solution: Go to Control Panel, Uninstall Programs, Select Office 2010 and Change. Find the Outlook listing and expand it. Enable ALL components to run from the Computer.

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I recently installed the Microsoft Office 2010 Beta, but this morning its intro screen stays stuck at "Starting Microsoft Office Click-to-Run." Googling it resulted in only two threads, neither of them having the answer.

I'm back to using Office 2007, by simply setting my Word and Excel documents to open by Office 2007 by default, but now my Word and Excel icons have become much less pretty, such as my Word icons becoming a very plain "DOCX" icon instead of the normal "blue W" icon. I checked, and the file types are still regular Word documents. Is there a way to get the pretty icons back?

Answer:Office 2010 Problems: "Starting Microsoft Office Click-to-Run" & Unattractive DOCX icons for Word documents.

Regarding changing the icon:
Go to either My Computer or Windows Explorer.
Click Tools, Folder Options, File Types tab.
Scroll down to the DOCX file type (file types are in alphabetical order), click on it one time to highlight it.
Click the Advanced button.
The "Edit File Type" screen appears.
There is a Change Icon button in the top right area.
Click the Change Icon button.
You should have other icon choices to pick from.
Side note: If you don't like any of those icons, you can always hit the Browse button,
and browse to where other icons are, (you can assign any icon to any file type that you want, it is a matter of personal preference).
Icons are found in .exe files (executables), some (not all) .dll (dynamic link library) files, and .ico files.

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Ive got probably a basic issue here, the program icons for OneNote and Excel are the generic file icons. Any ideas on how to fix?

Answer:Office 2010 OneNote and Excel Icons Missing

We have covered the missing icons already. Do a search in the forum you will see many posts with a few different ways to fix that. I will see if I can find a few and post back. -WS

Office Icons ? Change or Repair
My Office Icons are broken

Wow! one of my posts:
Microsoft office 2010 icons missing

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missing data tab in excel starter 2010 on a toshiba laptop has windows7 I am a clark college assignment asks us to insert column to left,then to click the data tab on ribbon, then click text to columns in the data tools group supposed to open convert text to columns wizard.THERE IS NO DATA TAB!! please help i need to do my homework!

Answer:Missing Data Tab In office starter 2010 excel

Try clicking the 'file' tab, select 'options', select 'customise ribbon' and make sure there is a tick in the 'data' box on the right-hand side."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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Running Windows 7 64bit Pro with Office 2010 32bit. It's a new computer and when transferring office documents from one user to another the file associations are missing. You can't open up office documents on the new computer unless you manually associate it. This occurs with all user profiles on the computer except for the local administrator account. Is there a registry fix to run to associate all office extensions to default. It's not a big deal to manually do this but users can't save to sharepoint as it just creates a temp file. Thanks for any help.

Answer:MS Office 2010 default file associations missing

Have you tired running the Office Repair function in the Office Setup?

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First, thank you to the forum and contributors namely Brink for helps, tips to Win 7.

I am trying to fix OEM Genuine MS Office Starter 2010
running on Win 7 x64 on Asus N55S i5-2430M since 2011

It crashes and won't allow use bcos specific file missing.

Last wk, Panda failed and notebk was infected, explorer crash.
I fix the infection/virus but lost some SYS, registry files.
Since then, I tried w/o success:
- Control Panel/Prog & feature/ Uninstall Repair = Repair
- restore Win 7 image,
- factory restore OS

Appreciate help.

Answer:OEM Office 2010 crash, missing file, hope to fix

Have you tried doing a system file check:
SFC /SCANNOW Command - System File Checker

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I run windows 7 ultimate 32 bit. I previously had office 2010 beta which i did a complete clean uninstall and removed registries. Office 2010 Professional was downloaded from the MS Office website and so was the key.

But when i tried installing Office 2010 professional plus trial i got an error - Error attaching to OSE, error 0x00000000.

i was asked to check whether ose.exe was running. For some odd reason i am unable to find OSE in services.exe.

I understand its supposed to be in "\Program Files\Common Files\Microsoft Shared\Source Engine\" , but there is no folder called "source engine" in the Microsoft Shared folder. I did a complete search for ose.exe and source engine folder in hidden and system folders but unable to find it.

Please advice. I dont have an installation cd. I downloaded office 2010 from the website link given above. Also i dont have any virus on my system which could have corrupted or deleted ose.


Answer:Office 2010 Professional Trial on Windows 7 - ose.exe missing

You could try downloading the file again from microsoft. It is possible your download was corrupted by something or other.

Microsoft Office Online

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I need to find the data tab on my excel and I can't seem to find it. I I have looked in the options tab in file and I have looked in menu and I cant seem to find it anywhere. I have to get this assignment done ASAP so any input would be appreciated. Help!!

Answer:Missing Data Tab In office starter 2010 excel

Apparently it is not present in Starter edition - see here: pop back and let us know the outcome - thanks

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I have Windows 7 Home Premium 64 and Microsoft Office 2007 Small Business. I will be receiving Office 2010 Professional Plus. Do I have to uninstall Office 2007 Small Business or can I install Office 2010 over it. What is the best way to handle the upgrade. I have a lot of files on word and excell. Will they transfer over.

Thanks in advance for all your help and cooperation.


Answer:Microsoft Office 2010/ Replace Office 2010

Quote: Originally Posted by rottikid

I have Windows 7 Home Premium 64 and Microsoft Office 2007 Small Business. I will be receiving Office 2010 Professional Plus. Do I have to uninstall Office 2007 Small Business or can I install Office 2010 over it. What is the best way to handle the upgrade. I have a lot of files on word and excell. Will they transfer over.

Thanks in advance for all your help and cooperation.


Hi rottikid & welcome,

You are strongly advised to uninstall Office 2007 first.
Links below for you to peruse.

Make sure you have a copy of all that you wish to transfer / use on the new Office 2010.

If you require more help let us know.


How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?

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hi guys,

well i just installed office 2010 and during install you get the option to click for the free Office 2013 download.

Office 2013 is far more interesting dan 2007 or 2010.


Answer:just installed Office 2010 X64 to get Office 2013 free

You've just installed or just boght and installed?

As you can see, are 2 different things.

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In 2012 I purchased (by email) and received a letter from M/Office to download Microsoft Office 2010.I am now trying to download (as I am entitled to) a copy for my new notebook (Windows 10) assuming it will accept the program.I am having difficulty in completing a download.   I now cannot contact the people in question (I can attach a copy of the email if wanted)I cannot ring the US as I am in Australia and would prefer to email anyway.Judy

Answer:Email address required for M/Office re Office 2010

Surely someone in the US knows the address of Microsoft (email address that is) - as I cannot ring from Australia.

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I just installed a copy of Office 2013 on a Pc (actually Win7) that already had Office 2010 on it. I was having problems getting an Exchange logon working and for some reason, upgrading to 2013 fixed the problem. I am working with 32-bit in both cases.

The copy of Office 2013 is working great. It noted there was a copy of 2010 there and copied all the information from the 2010, essentially doing an upgrade.

Now I'd like to remove the copy of 2010 and I'm wondering if that will destroy 2013 as well, somehow. The only strange thing I noted is I initially went into Mail-32 in the control panel to add the exchange logon and it added it to Outlook 2010 (sure, now it works on 2010...grrrh!), so I had to go into Outlook 2010 and remove the exchange account and then add the exchange account inside of Outlook 2013, which worked just fine.

So, I'm thinking if I uninstall Office 2010, then mail-32 will auto point to the 2013 version of Outlook. And I'd just like to get the 2010 version off anyway. But not if it's going to be a problem for Office 2013.

I've looked around the Internet and didn't find anything pointing directly at this situation. If leaving 2010 out there is the simplest solution, I'm OK with that. Thanks ahead of time.

Answer:Will Uninstall of Office 2010 destroy Office 2013?

I have been in the situation where I bought a new pc that had a trial version of MS Office 2010 already installed. I installed a full version of MS Office 2007 and uninstalled the MS 2010 trial version later with no problems.

This was a case where I had MS Office 2007 installed on my work computer and my company had a site license that allowed you to also install a copy at home. That's why I choose the 2007 version over the 2010 version.

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I installed office 2010 independent of 2007..Installed OK..but when I clcik on office docx or pptx files the system goes to reconfigure each time and gather info..then open the file..annoying..can I set the system default to say recognize 2010 as default..I need to keep 2007 until I am sure that 2010 is working Ok..add-ins etc.. Windows 7 64 bit..32 bit install

Answer:Office 2010 and Office 2007 same machin 7x64

Yes you can. The only condition is that you only have one version of outlook installed on your computer at a time.

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On my husbands computer we are running Office pro 2010 on Windows 7.I would like to upgrade it to Office pro 2013. But in Outlook 2010 he has like 40 folders with subfolders full of emails. When i upgrade will Outlook 2013 grab all the settings, folders, emails and put them in correctly? I know office 2013 does not go onto of office 2010 because i did it on my own computer but i do not use outlook on mine, i use WLM so i do not remember what it did for outlook because i do not remember if i put an account in there after i installed it or not. I did mine months ago, call it a senior moment.

Does anyone here using Office 2013, did it as an upgrade and found all their settings, folders, emails, calendar and everything else get transferred into outlook 2013 correctly?

I do have a .pst backup just in case but sometimes when putting this back it messes up everything and i do not want to spend hours fixing it nor a divorce (lol) over this.

Answer:Upgrading from Office 2010 to office 2013 question

Oh also, i remember i got in program and features Office 2010 and office 2013, once i knew all was well i uninstalled office 2010, but then again i do not use outlook but for only one exchange account, and everything went fine with uninstalling office 2010, i am hoping from the answer you give me above, this would be the case here to?

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I now have a new problem, before I managed to open 2007 files by opening Office 2010 and then from inside the application choosing to open a file. The problem I have though is if I just try to open an Office 2007 file then I can't open it, and I can't change the default program to open it.

How do you get Office 2010 to open all the Office 2007 files such as word, excel etc?

Answer:Can't open Office 2007 files with Office 2010!

please don't cross post

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My laptop came preinstalled with the 2007 compatibility pack. I installed Office 2010 the day I bought the laptop. Have been running for many months and never noticed this: the default application to open docx files in the Microsoft Open XML Converter. The default for doc files is Microsoft Word. The only version of Word I have on my computer is 2010. If I remember correctly, the laptop came with a 2007 trial version but I deleted that - I still have a link to "reinstall MS Office trial." Whenever I click on a docx file, it opens in Word. I'm running Win 7 64-bit Home Premium but the 32-bit version of Office 2010.

Here's the strange part: if I set Word as the default application for opening docx files, I lose the Word icon and get what I believe is the Wordpad icon (the standard sheet of paper with corner turned over and lines on it) as my icon for docx files. The registry tells me that the defaulticon for docx files is Wordpad.exe. The icon for doc files is still the Word icon. Same thing happens if I uninstall the compatibility pack, which of course I don't even need, and then I also lose my Excel icon and am "iconless" for Excel files. If I try to set the default icon in the registry to the Word icon, I get a tiny Word icon in lieu of the normal Word icon.

I discovered all this by following this advice for being able to open Word docs stored on Microsoft's Skydrive:
You should not need the "Compatibility Pack for the Office 20... Read more

Answer:Office 2007 compatibility pack and Office 2010

Uninstall everything relating to Microsoft Office (both Office 2010 & the Office 2007 Compatibility Pack, & anythng else to do with Office.

Restart Windows.

Now re-install Office 2010

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I'm trying to upgrade from Office 2010 to Office Pro Plus 2013 trial which I downloaded from Technet.Apparently I get to the end of installation and then it all rolls back with the following error: MS encountered an error during setup. Win 8 Setup failed rolling back changes. I've tried running as administrator but the issue persists. I would appreciate your help Arturo

Answer:Update from Office 2010 to Office Pro Plus 2013 fails

I don't think you can upgrade with a trial version. You need to uninstall Office 2010, then install the trial.

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Recently installed Office 2010 (32 bit becuz it was recommended to do so my MS) and now when I send an Office 2007 file to that PC (both PCs are Win 7 64 it) it tries to open the file in Windows Media!!

What the heck am I doing wrong? I'm beginning to think I should not have purchased Office 2010 Pro and stayed with the Office 2007 on all my machines.

Any help would be greatly appreciated.

Answer:Office 2007 files will not open in Office 2010

That is weird.
Could you please describe step by step how you are sending the file to another PC.
Also, please provide more details on what type of the file that is. And if you create a similar file on recipient PC, will it be opened in Windows Media as well?

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Neowin has posted some statistics of Office 2007 and Office 2010 beta. So here are the details
Office and Office 2007 Momentum
o 41 billion minutes in Outlook
o 31 billion minutes in Word
o 18 billion minutes in Excel
o 3 billion minutes in PowerPoint
o In October 2009, US online PC users spent more time in PowerPoint than in Halo 2 on the PC
o In October 2009, US online PC users spent more time in Excel than QuickBooks
o >500 M people worldwide use Office at work, home and school
o Approximately 250 M people worldwide use Office at home
Office 2010 Beta momentum
o More than 2.5 million people have downloaded the Office 2010 beta so far
o Over 80% of beta users have encouraged others to download the Office 2010 beta
o Over 75% of beta users are satisfied with the Office 2010 beta
o 9 out of 10 beta users feel that the Office 2010 beta is an improvement over their current productivity suite
o More than 2 out of 3 beta users think the Ribbon makes it easier to discover new features
o 75% think BackStage view makes Office a better overall experience
o More than 4 out of 5 beta users who have used Sparklines in Excel 2010 say it makes their data in Excel easier to interpret
o 90% of beta users who have used PowerPoint photo editing believe they have saved time by not using another application
o 3 of 4 beta users who use Outlook conversation management say it makes their inbox less cluttered
o More than 75% of beta users who have used OneNote say it he... Read more

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My Dell Inspiron came with Microsoft Office Starter 2010. It has only Word and Excel. I have an Office 2007 Ultimate disk which has all the goodies. Can I install 2007 over Starter 2010, or should I remove Starter 2010 (if that's possible) first? Thanks.

Answer:Office Starter 2010 and Office 2007 Ultimate

Remove and then install 2007. Otherwise, 2k10 takes precedent over older versions.

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I purcased MS OFiice 2010 Professional through the MS Home Use Program to replace MS Office 2007.

I received the link and product key via e-mail; I've ordered the CD's but they won't arrive for another 2 weeks.

Several posts indicated that I should uninstall the 2007 version, then install the 2010 version. If I do that, I won't have access to the e-mail for the download.

Should i just install 2010 over 2007, or wait for the CD's?

Answer:Installing MS Office 2010 to replace Office 2007

Wait for the DVD, or download the ISO then write it to DVD for installation. After installation, activate it with the licence key you purchased.
Dell Community

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Hello please help me. well I have office 2007 and office 2003 on my PC. So my friwnd gave me a ppt file that is in office 2010 and unfortunatly i dont have office 2010. if there are any converters to convert this file in offive 2007??? or if there is other way to open this 2010 file?

Answer:Open office 2010 PPT files with Office 2007

2010 doesn't have different file extensions from 2007. docx, xlsx, pptx, accdb. You should be able to open those files in 2007 without issue.Also, it's not really the best idea to have two different versions of Office installed. They can conflict, especially when it comes to macros and equations.

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In 2012 I purchased (by email) and received a letter from M/Office to download Microsoft Office 2010.I am now trying to download (as I am entitled to) a copy for my new notebook (Windows 10) assuming it will accept the program.I am having difficulty in completing a download.   I now cannot contact the people in question (I can attach a copy of the email if wanted)I cannot ring the US as I am in Australia and would prefer to email anyway.Judy

Answer:Email address required for M/Office re Office 2010

Surely someone in the US knows the address of Microsoft (email address that is) - as I cannot ring from Australia.

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Hi, all. I hope you can help me.
1. I was previously working on a 32-bit Compaq computer that ran Windows XP, and I used Microsoft Office Student and Teacher Edition 2003 for my work.
2. I bought a new computer, a 64-bit Dell running Windows 7 Professional, which came equipped with Microsoft Office Home and Business 2010.
3. Because I prefer the MS Word program on Office 2003 to 2010, I installed that on my new computer with the proper keycode. (During setup, I chose only to install the old Word 2003 -- not the old Outlook, Excel or Powerpoint programs.)
4. Installation was successful. The Office 2010 files reside in the Programs directory; the Office 2003 files reside in the Programs (x86) directory.
5. I then instructed Windows 7 to open .doc and .docx files with the 2003 Office Word program.
6. The problem is: Whenever I choose Word 2003 from the Program menu (or click on an actual doc file), I receive the msinstall message, "Please wait while Windows configures Microsoft Office Standard Edition" for about ten seconds. Then Word 2003 opens. I checked the Windows Event Viewer, which indicates that during this hang, either Word 2003 or Word 2010 is apparently looking for components it can't find.
7. Curiously, if I navigate directly to the Office 2003 folder (called OFFICE 11) and double-click directly on the Winword.exe file, Word comes up immediately. It's only when I double-click on an actual file (or invoke Word 2003 from ... Read more


 When you switch between an Office 2010 program and an older Office program, it goes through that configuring process.  I read somewhere that this is because each version of Office has entries in the registry with the same names but are set differently so it has to go through this little gooney bird dance.  If it's the ribbons (and lack of the menu bar) you don't like in Office 2010, there's a neat little program called Ubitmenu you can download and install that gives you an old style menu bar with most of the Office 2003 features on it.
Good luck.

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I'm trying to upgrade from Office 2010 to Office Pro Plus 2013 trial which I downloaded from Technet. Win 8

Apparently I get to the end of installation and then it all rolls back with the following error:

MS encountered an error during setup

Setup failed rolling back changes.

I've tried running as administrator but the issue persists.

I would appreciate your help


Answer:Update from Office 2010 to Office Pro Plus 2013 fails

Uninstall 2010 and then try installing 2013. Upgrades don't always work that well.

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