Computer Support Forum

(XP SP2) reboots after desktop loads, safe mode works okay.

Question: (XP SP2) reboots after desktop loads, safe mode works okay.

Hello and thank you in advance to anyone who takes the time to assist me with my problem.

Specs:
A8N32 SLI Deluxe mobo
Enermax 400w ATX PSU
1024mb Corsair Memory
Jaton 118PCI GeForce2 MX400 32MB
Win XP Pro SP 2

The story is about a week ago my computer that has been great for the past year started rebooting when the desktop would begin to load (all desktop icons would show, programs start to appear in system tray, and then it reboots). I adjusted some settings and the problem seemed to go away, only to reappear the next day.

Now, it happens every single time, in the same way that I described. I tried loading safe mode and it works fine, ran an online virus scan and apparently there were 5 viruses on my computer, unfortunately I can't install or update any AV software while in safe mode. I took turns removing both memory sticks from the system to see if that was the cause, and nothing changed. I tried uninstalling my video card drivers (in safe mode), and nothing changed. Could it be the PSU is dying? If it were wouldn't the computer reboot when using safe mode as well?

Much appreciation for anyones input...thank you.

EDIT
HiJackThis Log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 5:29:47 PM, on 10/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\mozilla.org\Mozilla\mozilla.exe
C:\Documents and Settings\Conor\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = google.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program Files\Logitech\G-series Software\LGDCore.exe" /SHOWHIDE
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Logitech\G-series Software\LCDMon.exe"
O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [amd_dc_opt] "C:\Program Files\AMD\amd_dc_opt\amd_dc_opt.exe"
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: M-Audio Sonica Theater Control Panel Launcher.lnk = C:\Program Files\M-Audio Sonica Theater\STTask.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - nvidia. com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Sonica Theater Installer (SonicaTheaterInstallerService) - Nemesis - C:\Program Files\M-Audio Sonica Theater\Install\STinst.exe

--
End of file - 4255 bytes

Relevance 100%
Preferred Solution: (XP SP2) reboots after desktop loads, safe mode works okay.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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Answer: (XP SP2) reboots after desktop loads, safe mode works okay.

You may still be infected with viruses, spyware and malware. Safe Mode doesn't require much to load... You could have damaged Windows files that aren't loaded in Safe Mode

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Answer:Xp constantly reboots but works in safe mode

if you can do a system restore when you first buy or installed the windows.
if you cant, unistall one program by one. specially one installed before the xp stop working.
also the drivers. unistall one then restart. if it does not boot up go to the safe mode again and unistall other program or driver.
up untill all the programs and drivers are removed.
did you change any bios settings? if you did reset the bios config to default.
also dont use ccleaner its really bad. here they dont like registry fixers.
 

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It's up to date on all microsoft updates but I think I have a several month old AV definition file

Answer:My desktop won't boot up..Only loads into safe mode

XP SP1 or 2? lsass.exe isnt the virus....You might want to try the windows repair. Check msconfig>startup and make sure nothing is in there that dont need to be. Download msconfig cleanup and remove everything but your antivirus and firewall entries and then try to boot

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Hi. This is my first post. Excited to be here. I've been having a problem for the last two days with my HP laptop running Windows XP. It started when I got a message from the Norton software saying spyware had been detected. I ran a complete Norton scan, it found the spyware virus, and removed it. After this, I rebooted, and everything looked okay. I was able to log in, all the desktop icons showed up. However, none of the icons along the bottom in the task bar showed up, and when I moved my cursor down there it turned into the hour glass, and nothing responded when I clicked on it. I let it go for about 45 minutes, and still got the hour glass, and still no response. I tried re-booting several times and had the same thing happen. Then I tried booting in Safe Mode and STILL had the same problem. It's frustrating because I can't access anything. The only thing that works is the Task Manager. I could list the processes that are running if someone thinks that might help. Also, when I reboot I get a message which says "Ending Program ccApp.exe" which I know is a Norton file. I'm not sure what to do. Any advice? Thank you so much.

Answer:Freezes After Desktop Loads, Even In Safe Mode, Norton Problem?

Welcome to Bleeping Computer, julie_emm:Try to run System Restore from the command prompt. Use a restore point just prior to when the problem appeared.The following steps came from http://bertk.mvps.org/How do I Start the System Restore tool at a command prompt?1.) Restart your computer, and then press F8 during the initial startup to start your computer in Safe Mode with a command prompt. 2.) Log on to your computer with an administrator account or with an account that has administrator credentials.3.) Type the following command at a command prompt, and then press ENTER:%systemroot%\system32\restore\rstrui.exe4.) Follow the instructions to restore your computer to an earlier state, or undo the last restore if available.For more information on System Restore, please see this Bleeping Computer tutorial.Windows XP System Restore GuideLet us know if that helped.

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On top of that I have lost the restore cd and emachines made me pay for a cd that i never recieved, shipping is expensive for a free restore cd. I remember a few pop-up ads after exiting from internet explorer. Thats all the info that i have perhaps not many clues to nail down what it is.

Thanks in advance for help

Answer:Desktop Computer Infection (reboots By Self In Safe Mode)

Hello. A couple of questions for you.
Are you now running Norton and Avast as antivirus' ?
Is this an Xp PC or another system?

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Answer:Dell desktop works only in Win 7 safe mode

It sounds like a driver update that was incorrect, possibly through windows update. Try doing a system restore in safe mode. If this does not help, try a scan with malwarebytes in safe mode. Then, remove anything from start up that is not absolutely needed. If there was any hardware or software you installed recently, uninstall it. If these do not help, you will probably need to do a repair install with your install disk or recovery disk/partition.You have to be a little bit crazy to keep you from going insane.

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Answer:Dell desktop only works in Safe Mode

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Hello all and thank you for taking the time to read and/or answer this question.

I've seen a few other topics like mine, but nothing that is the same. Here's what is going on: My friends computer has a virus, windows antivirus pro, and this virus has removed all items from the visible computer desktop. It loads the background and nothing else. No icons, no start menu, nothing. I CAN Ctrl + Alt + Del into task manager, HOWEVER, it won't let me run any programs through it. It says something like: This program failed to initialize, try reinstalling if the problem persists. If I boot into Safe Mode, the same thing happens. Can't see anything besides a black screen, I can open task manager, but I can't run any programs from it. Please help. My friend lost the Windows XP disk, so we can't reinstall. Thank you for your time and help.

Sincerely,

Helidead09

Answer:No desktop Icons, nothing works in normal and safe mode

I am moving this topic to the Am I Infected forum from the Windows XP forum. ~ OB

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In safe mode, everything works fine. I have no idea what the problem is but here are some things I've tried already.

1. Malwarebytes says nothing's wrong.
2. I rebooted using default options from the BIOS and that did nothing.

I have no idea what this problem is or what I should do and it's starting to get really annoying.

Edit: I also just tried to do a clean boot and that fixed nothing either.

Edit 2: Also did a Diagnostic Startup and the problem was still there

Answer:Windows freezes on desktop, only works in Safe Mode

Welcome to the forums!

Have you tried a system restore to a point before this started? Have you thought about a repair install or maybe even a complete reinstallation? We have many excellent tutorials here at the forums, here's a couple on how to do that if you're so inclined :

Repair Install

Clean Install Windows 7

Clean Reinstall - Factory OEM Windows 7

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Answer:Desktop has a triple screen but safe mode works

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This place I've heard, has an excellent reputation for helping poor technologically impaired haha, I hope I leave with that reputation in my head as positive still.

Anyways
A trojan on the computer is wrecking havoc
I had Symantec Security which kinda sucks and failed me.

Computer, loads up to desktop, everything seems fine, then it promptly BSOD about 2 minutes later.

Computer is able to start in Safe Mode.

I tried a restore point to before I was wrecked by the trojan. No avail
System recovery is also not an option, I have no Windows reinstall disks. (It is a rig, cousin built it, I'm going to see if I can get the disks) but in the mean time, I rather try to save my computer instead of renewing everything. Nom'sayin.
I have my sibling's computers for files too, if deleting a certain file then replacing it with one from another computer would work then yea, that's available as an option
I'll post anything you ask for, Event Logs, Diagnostics, etc.

Answer:Computer boots to desktop, then shortly BSOD (Safe Mode Works)

Quote:




A trojan on the computer is wrecking havoc




Due to Forum Rules we cannot assist or comment on Virus removal here. Please click on the link in my signature for Virus/Malware Help and do those things and post in that section of the forum.

2 more replies
Relevance 79.95%

This place I've heard, has an excellent reputation for helping poor technologically impaired haha, I hope I leave with that reputation in my head as positive still.

Anyways
A trojan on the computer is wrecking havoc
I had Symantec Security which kinda sucks and failed me.

Computer, loads up to desktop, everything seems fine, then it promptly BSOD about 2 minutes later.

Computer is able to start in Safe Mode.

I tried a restore point to before I was wrecked by the trojan. No avail
System recovery is also not an option, I have no Windows reinstall disks. (It is a rig, cousin built it, I'm going to see if I can get the disks) but in the mean time, I rather try to save my computer instead of renewing everything. Nom'sayin.
I have my sibling's computers for files too, if deleting a certain file then replacing it with one from another computer would work then yea, that's available as an option

Unable to launch Symantec Security in Safe Mode


.
DDS (Ver_2011-08-26.01) - NTFSAMD64 NETWORK
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.4.1
Run by Anthony at 17:28:44 on 2012-08-02
Microsoft Windows 7 Enterprise 6.1.7601.1.1252.1.1033.18.8190.6990 [GMT -5:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Symantec Endpoint Prot... Read more

Answer:Computer boots to desktop, then shortly BSOD (Safe Mode Works)

Hello junkfooded,


Quote:




A trojan on the computer is wrecking havoc
I had Symantec Security

Computer, loads up to desktop, everything seems fine, then it promptly BSOD about 2 minutes later.




Did Symantec detect and attempt to remove or quarantine anything? What symptoms were you experiencing before this happened?

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Relevance 79.95%

Hi there,

When I turn on my computer (running Windows XP), it seems to boot up fine, but a few seconds after the desktop appears, the screen goes black for a few seconds. Then the desktop appears for 4-5 seconds, then the screen goes black. This just reapeats over & over and the computer seems frozen. There is also a little red 'X' hanging out in my toolbar, who looks especially evil. As time passes, the toolbar becomes warbled.

I rebooted my computer in Safe Mode, which works fine & have been trying to fix it from here all day. I tried following the 8 steps to rid/protect your computer from malware/viruses, but some steps can't be completed in Safe Mode.

Can you please help?

Thanks!
 

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Relevance 79.13%

My desktop will not load when I boot regular, even if I leave it for like 15-20 minutes, if I leave it longer it may but I don't have the patience.
It will boot no problem in safe mode which I am using right now.

I have all of the logs here but for some reason couldn't get the malware bytes log, it saved an XML version, I thought I would be able to export it after I restarted my computer, I guess not.
 

Answer:desktop doesn't load in regular boot, but works fine in safe mode

I am probably going to send you to the software forum. But first, rerun Hitman and have it remove all that it found.
 

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Relevance 79.13%

My desktop will not load when I boot regular, even if I leave it for like 15-20 minutes, if I leave it longer it may boot but I don't have the patience.
It will boot no problem in safe mode which I am using right now.

also can not uninstall many programs

thanks.
 

Answer:desktop doesn't load in regular boot, but works fine in safe mode

blackscreen said:





My desktop will not load when I boot regular, even if I leave it for like 15-20 minutes, if I leave it longer it may boot but I don't have the patience.
It will boot no problem in safe mode which I am using right now.

also can not uninstall many programs

thanks.Click to expand...

What's the exact make and model of the computer and what version (including Service Pack) of Windows are you using?
 

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Relevance 76.26%

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

Answer:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

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Windows XP will freeze after about 10-15 seconds after starting up. I cannot move the cursor or right-click. I have no other choice but to hold down the power button and shut down. However, it loads OK in Safe Mode. Where do I go from here to fix this?

Answer:Windows XP freezes on startup in normal mode, but loads OK in safe mode. What do I do?

Arrrgh! Now when I go into Safe Mode none of the icons appear, and I can't see the Start menu! It's a totally black screen except for "Microsoft ® Windows XP Build..." and "Safe Mode" in the four corners. Please help!

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My brother's laptop has been infested with one of the nastiest malware i've ever encountered. Safe mode, of course, does NOT load, it BSODs there. Most web sites do NOT load, or re-direct to FAKE sites. Msconfig, regedit, and taskman will NOT load. What's worst, the menu to show hidden files, via Tools-> Folder Options has VANISHED, so they are NOT shown! Add/remove programs will NOT run, nor will Firefox. Now, after i deleted some gibberish named .exe files, XP just BSODs and then restarts, right after the desktop appears. He has A LOT of stuff on his lappy, so format is NOT an option, at least not yet. I think the problem is when the malware loads up on startup, some part of it is missing, and it BSODs. I told my bro to press and hold the SHIFT key, to see if he can by-pass startup apps, i have NOT heard from him since then. He does NOT have an XP CD's, boot CD's or the like. I tried "Debugging mode" and "Last Known Config" but it did NOT help. What else can be done?

Thanks in advance.
 

Answer:XP BSODs and reboots after desktop loads

Some help would be great....
 

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I have an IBM PC that came with Windows ME.  I've had no problem until recently when I loaded AOL and McAfee and then the computer kept rebooting.  I thought it was the software but could never get the Start Up program to stay on long enough to delete those programs.  Finally I decided to do start over and I did a recovery on the hard drive.  Now, the computer has no programs on except the ones installed on the recovery and the desk top comes up and then the machine goes into a reboot.  I'm so frustrated.  It worked great until this....   

Answer:Computer continuously reboots as soon as the desktop loads

If you re-installed Windows and it's still rebooting then its most probably a hardware problem.I would guess that it's the motherboard, but it could be the power supply, RAM, hard disk or CPU.If you have 2 Ram sticks, boot up with just one, then the other. Do you have access to another working PC?

10 more replies
Relevance 74.21%

I was browsing the internet the other day when I clicked on a link and my computer shut down. I immediately knew it was a bad link. My computer rebooted and it wouldn't let me on IE after that at all. I then did a restore to the previous day. I was about to get online so I went and downloaded Kaspersky IS and scanned my computer. My laptop messed up and rebooted itself. Then got Anti-Malware Bytes in Safe mode and ran a scan, still had issues Kaspersky not running right and my computer freezing after just a couple of minutes. Went back and did a restore again to the same spot and this time said forget Kaspersky and jsut did AMWB. It showed my computer is clean, yet about 2 minutes after booting, my computer reboots and the safe mode option pops up. I can run ok in safe mode but cannot get it to work in normal mode. I did trend micros housecall and another online scanner and all say my computer is clean. Yet, when I start IE, I am redirected on every link I click to scour..... or another site with links on it. Any help is greatly appreciated, as well as a recommendation for a better Anti-virus. I jsut had McAfree that came with this laptop. Thanks!






.
DDS (Ver_2011-06-12.02) - NTFSx86 NETWORK
Internet Explorer: 8.0.7600.16385
Run by Mom at 1631 on 2011-06-20
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2812.1805 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes =... Read more

Answer:Only runs in safe, redirects even in safe, reboots in normal mode..no virus' found

oh and Malwarebytes did block a 91-207-192-22 port 49179 svchost.exe

9 more replies
Relevance 73.39%

The problems started when I was watching a .avi file in windows media player 10, and the screen started blinking to black for about 2 seconds then it would go back to the video for about 2 seconds. The sound was freezing and unfreezing at the same time as the video. I could move the mouse around but only when the video and audio were unfreezed. So I tried restarting it and now whenever I boot up in normal mode, after the black screen with the Windows logo that says loading, my monitor turns off and says "no signal" as if it's been unplugged.

I can boot up in safe mode, but it's frozen up a couple times, over about 20 hours of usage, and I've had to restart.

I've tried running adaware, windows defender, housecall, kaspersky online scanner. They came up with 4-5 items but it didn't fix the problem.

I've got an amd athlon xp 1800, nvidia geforce 2 64mb, and 1gb of ram. And the computer is about 4.5 years old, the power supply is about 2 years old.
 

Answer:Win xp loads in safe mode but not normal mode

9 more replies
Relevance 73.39%

The problems started when I was watching a .avi file in windows media player 10, and the screen started blinking to black for about 2 seconds then it would go back to the video for about 2 seconds. The sound was freezing and unfreezing at the same time as the video. I could move the mouse around but only when the video and audio were unfreezed. So I tried restarting it and now whenever I boot up in normal mode, after the black screen with the Windows logo that says loading, my monitor turns off and says "no signal" as if it's been unplugged.

I can boot up in safe mode, but it's frozen up a couple times, over about 20 hours of usage, and I've had to restart.

I've tried running adaware, windows defender, housecall, kaspersky online scanner. They came up with 4-5 items but it didn't fix the problem.

I've got an amd athlon xp 1800, nvidia geforce 2 64mb, and 1gb of ram. And the computer is about 4.5 years old, the power supply is about 2 years old.

Answer:Win xp loads in safe mode but not normal mode

You might like to try this workaround (you will need your Windows? XP SP2 CD).

Insert the Windows? XP CD in your drive. (Hold down the Shift Key to prevent it from starting.)

Go Start > Run ...in the box type in sfc /scannow ?please take note of the space between the sfc and the /.

This is the System File Checker...it will scan all the Windows? core system files to ensure that they are in their respective correct places, and if not replace them from the CD.

During the scan you may be asked to Insert the CD, if this happens just go retry and let it do its thing.

One important point: While sfc is running, it is not advisable to do any other work, or have any browsers/programs running on the computer, until the scan is complete. (This process will generally take around 45-65 minutes to complete).

Once finished, remove the CD and reboot your machine...all should be "Normal" (hopefully).

Please post back with the result, or if there are any further queries/concerns.

6 more replies
Relevance 72.98%

I am helping a co-worker get his daughter's Dell computer (running XP) up and running again. He only told me that it was running slowly. When I boot it up it never seems to load completely. Task list is not accessible, several error reports come up asking if I want to send them and then twice I got booted to the blue and white screen telling me that windows was shut down due to errors. Each time that I booted a virus scan found and deleted a Trojan or two. Currently running in safe mode. Where should I begin? Hijack log attached below. Thanks for any help with this. Currently running Trend Micro scan but I don't know if it accually works in safe mode. Has been running over 35 minutes now on a DSL connection showing 99 % done for most of that time.

Jeff

Logfile of HijackThis v1.99.1
Scan saved at 4:59:37 PM, on 10/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\PROGRA~1\Toolbar\TBPSSvc.ex... Read more

Answer:XP loads only in safe mode

16 more replies
Relevance 72.57%

Hey, my new laptop all of the sudden gave me some sort of svchost.exe error in the middle of working on AutoCad, and no applications seem to work. The desktop loads, but nothing else works. I managed to get an HJT log though, this computer is about 3 days old. I hope u can help...

Logfile of HijackThis v1.99.1
Scan saved at 3:38:08 PM, on 9/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBI... Read more

Answer:Desktop loads, nothing works

Did you buy it online, or from a local store?
 

1 more replies
Relevance 72.16%

I tried to boot into safe mode to remove an aggravating program and my computer went through the steps, loading drivers, stopped at ClassPNP.sys and the log in screen appeared. Instantly it blinked off and rebooted into normal mode. This is a Sony Vaio VGN-FZ260E running Windows 7 Home Premium (recent in place upgrade) The problem was there with Vista as well, Sony support had decided it was corrupt Windows files that a reload would fix. I assumed the new OS would fix it, but no such luck. Can anyone help me figure it out, I might really need safe mode some day.
 

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Relevance 72.16%

Now here's a strange one... my computer will not reboot in safe mode. I turn on the computer, press F8, select Safe Mode (no networking), and the computer will reboot, give a message saying it was unable to successfully load windows, and ask me how I want to boot the system.

I have no problems loading windows normally.

Not sure if it will help any, but I'm also getting help in the HijackThis forum for some malware issues.

Any help would be greatly appreciated.
Matt

Answer:Win Xp Pro Will Not Start In Safe Mode... Reboots In Norm Mode

Let's wait until the HJT Team is finished with your log. Many "bad guys" will try to disable Safe Mode because it'll prevent their bad stuff from loading.

8 more replies
Relevance 72.16%

Windows security center and XP internet security 2012 still loads in safe mode so I cant get rid of it like i would any other virus? any suggestions?
 

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Relevance 72.16%

Just out of nowhere, I turn on my computer, starts as usual with the Windows XP logo with the scroll underneath. Then at the welcome page a box pops up titles User Environment. In the box it says: Windows can not load user's profile but has logged you on with the default profile for the system. It goes through a countdown and acts like it is going to load but the screen is just blue, no screen saver, nothing. I tried turning it on and off a few times. Other times on the blue screen it would have my icons, but will not open any of them, an error box comes up. Now, when I reboot in Safe mode it works fine, although I noticed audio does not work. So why work in safe mode and nothing else? If anyone could help me it would be greatly appreciated!!!! Thank you!!! I have to add, my computer is getting up there, I got it in 2001 for college. People tell my I should get a new one, but everything is on there, files, music, etc... I really don't need a new computer at this point in time, this was still getting me by.

Answer:Window XP only loads in 'Safe Mode'

Tried creating a new user account yet?http://support.microsoft.com/kb/279783

1 more replies
Relevance 72.16%

I'm working on sons dell demnssion 4400 with xp home edition.

I can only boot up in safe mode all other times screen is blank.

I've checked bios. It does seem to boot normal but i get nothing on the screen unless I'm in safe mode.

help

Answer:windows xp only loads in safe mode

Quote:





Originally Posted by ken_janssen


I'm working on sons dell demnssion 4400 with xp home edition.

I can only boot up in safe mode all other times screen is blank.

I've checked bios. It does seem to boot normal but i get nothing on the screen unless I'm in safe mode.

help




its the os,

in safe mode get you windows cd

run a sfc /scannow from the command promt this will correct all system files
(most likly the reason for the blaack screen)

it could also be drivers so you may want to remove all drivers ( everything but the network card so you can download the drivers again)

Test that and post back

thanks
Wolf~

1 more replies
Relevance 72.16%

Hi,

I have been fighting with my daughters computer for hours and hours.

It is an new model emachine with Windows XP.

The problem is I can load it everytime in safe mode and it works fine. Actually I use safe mode with networking for internet and it works fine.

When I just try to load windows normally it gets to the dark Windows screen and the blue loading thing runs across the screen for about 20 seconds then just stops and nothing happens. It just will not load.

The computer was bought refurbished so I do not have any kind of reload disk. I have used safe mode to restore to earlier points a month back and it still does the same thing. I just updated my video driver to make sure that was not the problem, same thing.

Could this be a virus or is it most likely drivers? I keep thinking it is a virus because safe mode works and I tried to load the computer normally with very minimal drivers and it still hung up.

Any help would be appreciated.
 

Answer:Windows XP only loads in safe mode?

How about trying a check disk repair from safe mode? This should correct any errors/corruptions in system files which would be a good start at eliminating some software possibilities. Here's how:

Disk/repair (Check Disk)
Left click on My Computer(open)
Right click on "C" or your OS drive if another letter.
Left click Properties and then click Tools Tab.
Left click on "Error Checking"> Check Now.
Left click to enter check mark in BOTH boxes offered.
Left click on "Start".
Computer will have to reboot to begin repairs.
Just leave alone (you're locked out anyway) 'til process finished.
If computer normal after process complete you might want to create a new
restore point and Label it POST ERROR REPAIR.
This is based on using an onboard copy of sys
files if copy is ok.
If copy is corrupted, it may tell you to insert XP or SP2(if patch applied) disk or to indicate location of SP2 info to get new,
clean copy inserted. Good to have disk at hand.

Could be CMOS battery but I would expect one to last 5 years from new (more or less by a month or two).
Also possible overheating (dead or clogged fans) or power supply dying. Likely if fans have never been cleaned. Check for this by removing side panels on unit and aiming a desk top fan at unit to help cooling. If symptom stops, overheat is likely problem
 

3 more replies
Relevance 71.34%

Topic says it all. Event viewer says msvcr80.dll faulting module. Lot of bsods lately. Run malwarebytes on every download. Zonealarm firewall. File properties show some 300 mb of files in my user folder that it can't account for when asking for visible and hidden files directly. I'm a pretty good geek, but this one has me in tears. No backups.

Answer:msvcr80.dll errors, FSX only loads in safe mode

Hello?

43 more replies
Relevance 71.34%

Hi

My Dads PC recently started freezing when loading windows XP (at the splash screen before the login screen). This seems to be an intimitant error at the moment. Windows also apears to load without problems in Safe Mode.

I have attempted a clean re-install of windows XP and he has informed me that the problem persists. Any help and suggestions in troubleshooting and solving this problem would be apreciated. Below is a list of the PC's hardware.

ASUS A8N-SLI Premium
AMD Athlon 64 X2 Dual Core @ 2.2GHz
2GB RAM
WDC WD2500AAKS-22VSA0
ATI Radeon HD 3400
Creative SB Audigy 2

Thanks in advance.
An Amateur
 

Answer:Win XP freeze before login, loads ok in safe mode

7 more replies
Relevance 71.34%

Hi, I've searched around for quite a long time on this one, and although I've seen a few people with similar problems, I haven't seen anyone posting a solution. So here goes...

My computer works! However, I really want to change some of the security settings and to do this I need to start in Safe Mode, which won't work.

(If anyone knows how to change the security in Windows XP Home without Safe Mode I'd like to know, but I really want to fix the Safe Mode problem).

When I boot up in Safe mode, it starts to load, runs a list of drivers down the screen, then just stops and freezes (at one called mup.sys, although I have a hunch the problem is caused by the driver immediatley following this one) and then restarts the computer.

I have been through a long toruous process of buying a new harddrive and reinstalling windows because this problem got worse (although that was probably my fault) and having reinstalled all of my software from scratch... it's there again!!!

There must be something different about the way that Safe mode uses the
drivers than a normal boot, which is causing this!

My best guess it's a hardware problem (I recently bought a mains powered 4-port usb hub) but I don't seem to be able to stop it be removing the hardware. It could also be a software thing, so to ease the process here's a list of the main things I run: (Windows XP SP2 Home, Panda Titanium 05, Zonealarm, Nero (all of it) and a whole bunch of (I think) harmless other stuff.

P... Read more

Answer:Window XP loads... but Safe Mode doesn't

have you an ups, as mups can be the advanced settings in it

11 more replies
Relevance 71.34%

Hi,

Had Issues for a while with being directed to random sites while using google and random pop ups,

Had the Yellow shield pop up in the task bar telling me i had to restart the system, after restart the Colour of the font in Firefox had changed to black and was running slow and freezing, 3-4 minutes in and the system would freeze only relief being the restart button.

3/4 restarts down the line im here , after the Windows XP loading screen goes off the screen just stays black no welcome page

EDIT EXTRA: It seems the wpa.dbl fil was modified at the time of the attack

Hijack This Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:40:42, on 15/07/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Safe mode with network support
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.micros... Read more

More replies
Relevance 71.34%

I've posted this whole story on another forum, but if anyone here has any suggestions then I'd love to hear them.

Basically, my computer seems to be fine, but I need to get into Safe Mode, and I can't! It runs the drivers down the page and then reboots itself!

http://www.techsupportforum.com/showthread.php?p=123358

Thank you everybody
 

Answer:Window XP loads... but Safe Mode doesn't

Have a gander here, but be very sure you know what you are doing if you choose to update the BIOS ...

http://www.mcpmag.com/columns/print.asp?EditorialsID=729

Find Ntbtlog.txt (in c:\windows) and see what the next driver is.

On my system it is: agp440.sys

Hangs here indicate a problem with the VGA drivers being loaded. I've seen this a few times and it can be resolved by updating the Video drivers.

http://support.microsoft.com/default.aspx?scid=kb;en-us;324764
 

1 more replies
Relevance 71.34%

Hello, my Vista Home Premium 32 bit is fast on normal, but when it goes to boot into safe mode, and shows the files and drivers it's loading, it goes SUPER slow, and just loads 1 line at a time for like 5 seconds.

And even when I go to choose an advanced option, it takes a while for the choice screen to load, it will load like 1 line at a time, and its very annoying.

The Picture below... It will load 1 line at a time, and it will take like 10 mins to boot to safe mode.

Answer:Vista SLOWLY loads to safe mode?

Hi

Seems that your problem is the reverse of most that I have seen. I can only think of one suggestion. The absence of a process that normally loads is slowing you down. Why not do a clean boot, to determine the culprit. You can possibly fix the problem, once you know the source.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Hope that this helps.

1 more replies
Relevance 70.52%

Hi, my computer wont load. it gets as far as teh loading screen, and at the poin where i would expect teh desktop to load, it resets. the only way i can get it running is in safe mode. i have scanned my comp using the newest definitions of my scan programs, but nothing works, here is my log:

Logfile of HijackThis v1.99.1
Scan saved at 21:58:52, on 23/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program file... Read more

Answer:Computer continually resets, only loads in safe mode

Let's have a look at Windows Event Viewer. It might give us a clue as to what is causing these issues

Go to Start > Run - type in eventvwr <Press Enter>


This is a picture of what the event viewer looks like. You will see Application, Security & System listed in the left pane. In the left pane click on System. Click the gray title “Type” at the top of the source name column in the right pane to sort by type name
Look for “Error” & double-click on recent events, and evaluate the event description for any indication of the cause of the problem.
Make note of the Description, EventID and Source of these Event Properties.
From the right pane, doubleclick on the line where it says error & you should get a window like the example below


In the upper right corner of this picture, you should see 2 arrows. One is pointing up & the other, pointing down. There is another button below the 2 arrows. Click once on it. (this will copy some information to clipboard)
Open notepad & paste the info there. Then, show me your findings

19 more replies
Relevance 70.52%

o, i was cleaning my sister notebook because it was full of unwanted programs,alot of unnecessary startup programs, so i downloaded tuneup utilities 2011(with registration key) and did all tuneup availables.
I also unninstalled like 40 programs plus++
I performed full avast scan, Full malwarebytes scan, Full trojan remover scan.
I had like 30+ restarting requests from the programs I was going to do them all in only one.
So after all the cleaning I've made, I decided to reboot it, But after that loading screen that says "Microsoft corporation", when it is going to enter account selection(doesn't show nothing) it gets black, blink, and then reboot.
I choosed to system not reboot in case of fail, then just stay a black screen, nothing else.
I can use safe mode normally(I'm posting from the notebook)
So I would apreciate some help, cuz if my sister know this, she would kill me because everything is always my fault.
And I don't have the vista installation CD(If there's no option i can download it no problem)
Things done so far:
-CHKDSK
-Prevent system from rebooting in case of system fail(Before this was just a reboot loop)
-Scan for Virus,Malware
-Driver update(Actually video driver only)
-Let it cooldown turned off
-Disable all startup programs at msconfig(Even thinking this wouldn't work because it doesn't even load windows)
Note: Tune up utilities made me delete alot of unused files, like old backups and system restores, and it cleaned alot of registr... Read more

Answer:Vista Loads only safe mode-BLACK SCREEN

Use Windows DVD or HDD recovery partition and boot into Recovery. Select "Windows System Restore" - choose restore point prior to commencement of cleanup.

4 more replies
Relevance 70.52%

Hello all,

My wife's laptop (which is running Windows XP service pack 2) recently got hit with super anti virus pro. I ran malware bytes on the computer and on restart the computer would hang on a black screen with the cursor. I restarted in safe mode and was able to get back into normal mode after I used msconfig to disable all the programs that were running on startup. After re-starting I was able to log in, in normal mode. I also used msconfig and changed the startup selection to diagnostic startup.

Now windows explorer wasn't running, so I restarted in safe mode. Windows explorer won't run now in safe mode either. I restarted one last time in safe mode with command prompt. The command prompt works and when I tried to use that to run explorer.exe it came up for a second under windows task manager and immediately closed. I'm pretty much at a loss of what to do now.

Answer:Windows Explorer neither loads in regular or safe mode

<<I also used msconfig and changed the startup selection to diagnostic startup.>>Did you ever take the system out of diagnostic startup mode, using MSCONFIG?http://support.microsoft.com/kb/310560Louis

3 more replies
Relevance 70.52%

Whenever I startup it locks up during the Windows XP Home Screen where the thing goes back and forth.

I really don't want to format but let me know if that's my only option. I can startup in Safe Mode with Networking so I know the problem can't be that serious since I'm posting from the computer right now.

I looked at my Event Viewer and here's what I found:

The following boot-start or system-start driver(s) failed to load:
cdudf_XP
Fips
intelppm
NPPTNT
UdfReadr_xp
VET-FILT
VET-REC
VETEFILE
VETMONNT

For more information, see Help and Support Center at
---------------------------------
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
------------------------------
The server could not bind to the transport \Device\NetBT_Tcpip_{9B1032C8-F9AD-4936-96AE-A41FFA75065A}.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
------------------------------
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments "" in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
---------------------------
The TCP/IP NetBIOS Helper servic... Read more

Answer:Windows XP Locks During Bootup - Only Loads in Safe Mode

Two choices
1) Do a System Restore to when it was last working.
2) Do an in place install as Rick's post.
 

1 more replies
Relevance 69.7%

There is no malicious software.I have gone through Malwarebytes,TDSSKiller,Kaspersky,etc.Nothing was found.
It doesn't entirely freeze.I can move the cursor which usually is a blue circle.Sometimes more things like highlight icons w/ the cursor or the clock keeps going.
Sometimes when I press ctrl+alt+del and open task manager,the programs that didn't open when I clicked on them will open up.Most times pressing ctrl+alt+del does nothing though.
It works fine in Safe Mode and Safe Mode with Networking.I have disabled all start ups and every service except Microsoft ones and restarted in Normal mode.Still the same problem.
I used checkdisk and it said nothing is wrong.
There are random times where it works fine.No specific time of day.It just happens.Most times it is this way though.

Answer:Laptop only works in safe mode.Hangs w/ blue circle in Normal mode.

Did you disable the startup items and services in Safe Mode, and then restart in normal mode?
 
Essentially what you are trying to do is a Clean Boot, this has to be performed in normal mode.
 
 
 
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
Step 1
 
(1)  Click on the Start orb , then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.
 

 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
Step 2
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 

 
Step 3
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
 
(3) ... Read more

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laptop has been randomly freezing. cursor disappears no keyboard function. only thing to do is manual shutdown.

Now getting a BSOD error 50.

any help?

Answer:BSOD BCCode 50. freezes in normal mode, works fine in safe mode

Code:
BugCheck 50, {fffff80040f9e3b0, 1, fffff80000b9a1aa, 5}

*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

Could not read faulting driver name
Probably caused by : ntoskrnl.exe ( nt_fffff80000b95000+51aa )

Followup: MachineOwner
---------
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made ... Read more

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Hi guys,
it is my first time to join to this forum. I really need the solution of my laptop Problem. I Have my
Gateway EC38 and it has been
freezing while I am using in normal mode.
But in Safe Mode works well. I tried uninstall my video card driver and also my sound card but nothing works. I also do
sfc/scannow in safe mode/safe mode with command prompt, but yet it says I have corrupted file but he doesnt show any file. I check in log file but I dont understand much.
Im always maintaining my laptop hardware status specially ventilation and change every year the cpu thermal gel.
Please help me find solutions to this kind of problem.
My Laptop Details:
Windows 7 64bit
x64 Base processor
factory OS windows Vista
Processor: Intel Centrino 2

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Not sure exactly what happened but couple days ago the laptop started to hang up or freeze when I tried to run any application, such as a browser, control panel, and even task manager. If I need to turn it off I have to hold the power button which I know is not good but otherwise I would not be able to reboot. If I go into safe mode I can use the computer somewhat sluggish but I can at least open up programs and even get on the internet. I cannot do system restore as this had been turned off. I had a conflicting driver issue that I installed, but that has not helped, I dont know what else to do. Please help this is my only computer.
 

Answer:Solved: Help, laptop only works in safe mode, hangs up in normal mode.

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Hello everyone,

I have a Dell Optiplex GX270 with a pentium 4 processor, yes I know, old, but it works. It is running on Windows XP Pro, version 2002 with service pack 3. I have cable internet connected to a Linksys WRT100 router. As of late, my computer has been acting a little funny. I cannot seem to browse the internet for more than 5 minutes (with either Firefox 3 or IE 8) in normal mode, but the computer shows that I am connected to the internet. I was connected via a usb wireless adaptor, but since it has been acting strange, I have removed the wireless adaptor with the software and am now connected through an ethernet cord to the router which is connected to the cable modem.

The internet works fine in safe mode with networking though. Plus, in normal mode, I am able to update services such as McAfee virus scan and Spybot, as well as remote connect to another computer, which require internet although the internet browsers say that it is not connected. I have ran Spybot, Ad-Aware, and McAfee virus scan already as well, all have not found anything. My roommate's laptop is able to connect to the network, via ethernet and wireless adapter, thus I do not believe it is either the router or modem. In device manager, my network adaptor icons did not show either an "x" or "!" icon. I have tried "WinsockxpFix" but that does not seem to solve my problem. I have tried going into "msconfig" to disable all of the "startup" pro... Read more

Answer:Internet only works in safe mode or for short time normal mode

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Win 7 Normal Mode won't start, will go past Starting up Screen and just hit a Black screen and will hit a Crash Dump (blue error screen)..... I can boot into safe mode fine and I have fun CHKSDK and after a reboot it fixed a few problems but I hit the same Crash Dump Screen. I have also made sure my whole pc is all clean and connected, no corroding parts etc etc, made sure my pci-e slot is default etc etc, no luck at all...

Its a new installation and worked fine last night and early this morning after separate boots. But as soon as I booted this afternoon it wouldn't load and would hit the blue error crash dump screen....

So any suggestions?

Just last night My main HDD died also which is why I had to use my secondary HDD as my main....

=\

Answer:Win7 Normal Mode wont boot, Safe Mode works though... Help?

1) When you "ran checkdisk" dis you run it with the "/r" switch? If not, please run chkdsk /r now.2) Download BlueScreenView:http://www.nirsoft.net/utils/blue_screen_view.htmlunzip downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

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Everytime i open my pc up in normal mode, it seems to restart itself within a few seconds to a few minutes, It tends to happen when i open up a program like Chrome. I',m currently on safe mode with networking and have done registry cleaners, updated video card drivers and looked for viruses, yet nothing has seemed wrong, I've also done a system restore to when my pc was working fine, but it still was happening, I saw on another post here that i should post my msinfo32 so here you go, Thanks.

Answer:BSOD only occurs in normal mode, Works fine on safe mode.

Just tried opening in normal mode again, got a blue screen within 2 minutes. Didn't open chrome, only programs i had opened was mozilla firefox, and startup programs

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Hi guys,

I am having this problem since couple of days, my wireless internet connection is working fine i can go in my messenger but i cant browse any websites at all in normal mode.. i tried piniging these websites it comes back fail. but it works totally fine in safe mode, pls pls help me out as I have to study for my exams.

Thanks guys
Sunny
 

Answer:My internet not working on normal mode but works fine in safe mode PLS HELP

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Hi All: I've been smashing my head against the wall with this one. I have uninstalled ALL unnecessary applications I could find. Basically all that is left is Windows XP, Drivers and Patches in Add/Remove Programs. I have removed the wireless driver, downloaded a newer one and installed it, still nothing. I have tried it using no Wireless Security on the AP, and also using WPA, and wouldn't work with either in Normal Mode, but worked with both in Safe Mode. I ran a virus and spyware check (before uninstalling Norton), and it came out clean. The weirest thing is, sometimes it does connect and get an IP in Normal Mode, but when I run a ping to my local gateway, half the packets are lost (timeout), and the ones that do reply I see a response time ranging from 2ms to 5000ms with no other traffic. I have no idea what can be causing this. Any help would be greatly appreciated. If all else fails, I will resort to formatting it and installing WinXP from scratch, since I doubt it's hardware.

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Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

Answer:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

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I am not able to connect to any webpages in normal mode, even after restarting i still have the same problem [However it works in safe mode with networking]. The network connections show that it is connected and the signal strength is excellent. I then have to keep restarting the laptop like 3 to 4 times and it works. Its kind of frustrating to keep doing this all the time and besides i am scared by restarting the laptop so many time can harm it.


System details:
Laptop - Lenovo Thinkpad E430
Antivirus - AVG 2013

Please help me.

Answer:Unable to access webpages in Normal Mode, however works in Safe Mode

moved to networking forum

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, kaspersky or Mcafee or any free security suites like zonealarm, AVG , Webroot etc

Lenovo will also come with a trial ware program - cant remember which
I would also remove AVG 2013 - using the removal tool - see below

have a read here and post back as much info as possible
Pre-posting Requirements - for both Wired and Wireless Connectivity Issues

Normally are you using wireless - and in safe mode with networking - are you still talking wireless

can you connect to the router with a cable and if so does that work in normal mode ?

Lets see an ipconfig /all in both normal and safemode with networking - make sure you also tell us which is which when you post

AVG Removal Tools
Download tools and utilities | AVG UK
Download tools and utilities | AVG Worldwide

> removal tool, that can be used with AVG 2013 Support tools and utilities 2013 | AVG Worldwide - > on Installation Tab > use the AvgRemover

------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug... Read more

1 more replies
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Hello,
I have this problem with my laptop - sometimes I cannot login - after choosing the user the screen freezes or after logging in it works only for a few minutes in regular mode (I can do things over those minutes like open firefox, but I cannot open folders, sometimes I can open the task manager or even some programs) but then it freezes and I have to shutdown the computer manually by pushing the power button. When I tried pushing crtl+alt+del I got a message "The logon process was unable to display security and logon options when ctrl+alt+delete was pressed. If the operatin system does not respond, press esc or restart the computer by using the power switch". I don't know if this helps, but I try to add as much as I can. Sorry it it's not relevant - my knowledge about computers and IT is minimal.
The computer runs fine in safe mode.
So I tried system restore to a week before when the computer was still fine and it didn't work. So I reinstalled a graphics driver (Intel HD Graphics Driver) as I found on the internet that similar problems got fixed by reinstalled videocard drivers. And it worked, everything started to run smoothly again in the regular mode. As normally I allowed windows updates and after restarting my computer, the problems came back.
I assumed that the problem was the updates so I uninstalled most of them (KB2930275; KB2923961; KB2925418; KB2929755; KB2929733 and KB2918077) but the problem was still there and I was unable to unin... Read more

Answer:Solved: Computer freezes in regular mode but works in safe mode

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Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

Answer:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

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Hi

I have this problem and do not know how to solve it. For some time and up to now I can?t enter in Safe Mode. I can login normally in normal mode, but when I restart and boot in Safe Mode (safe mode, safe mode with networking, or safe mode with command prompt, it is the same), few seconds after appearing in the login screen, Windows freezes. I can type the password + Enter fast and then I see the desktop, but it just then freezes, or I can type slowly and it will freeze during typing, or do nothing and wait in login/lock screen and it will freeze after few seconds...

I have made chkdsk c: /f /r at boot, all is ok!, I have done from admin command prompt sfc /scannow and all dism scan check and restore, everything is ok...I am desesperate as I need to make some tasks from safe mode (clean uninstallations, or simply to have it available in case of problem in normal mode!), and I can?t use it at all!

I have win10 pro with last updates.

Please could you point me to some solution or hint? Thanks a lot!

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When i enter windows in normal mode it will not let me connect to the internet explorer. But i do play an online game called World of Warcraft and it has no problem connecting me in game to the servers. Then i can enter windows under safe mode with networking and the internet explorer works fine. I went through all the steps of malware cleansing and will attach a hijacking log that i had scanned. Was just wondering what was keeping me from the internet explorer on regular windows.
 

Answer:IE only works in safe mode, but can connect to games online in normal mode

could be some addons on IE. try IE without addons or another browser. also make sure your firewall is off when troubleshooting.
 

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My Toshiba satellite will only boot in safe mode tried sfc/scannow getting this message

Windows resource protection found corrupt files but was unable to fix some of them.

I've tried a system restore but that wasnt very successful either, if I uploaded the CBS log of the scan could someone try help me with the problem. Thanks

Answer:BSOD when trying to boot in normal mode, safe mode works fine

You may need to run SFC up to 3 times for it to have a chance to repair all files.

If it won't then you can consider a Repair Install.

However be aware that factory preinstalled Win7 is one of the worst possible installs of Win7 one can have, larded with bloatware and duplicate utilties that intefere with better versions built into Win7. So I would strongly consider doing the vastly superior Clean Reinstall - Factory OEM Windows 7.

If you decide to try to repair you can also capture the BSOD file and post it up for one of our BSOD analysts as shown here: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

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I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps.
Could my registry tweak for sound have something to do with this?
Perfmon /report was run, but it says:


An error occured while attempting to generate the report.



The system cannot find the path specified.

Answer:BSOD booting into full mode, safe mode works stop error 0x0000003b

  
Quote: Originally Posted by nrabus


I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps.
Could my registry tweak for sound have something to do with this?
Perfmon /report was run, but it says:


An error occured while attempting to generate the report.



The system cannot find the path specified.


You have several issues. It might be easier to simply clean install.

You choice, here are the most obvious problems

Avg

Kaspersky

Pctools

Symantec

One or all of the above are causing an issue with tcpip.sys which need to be fixed.
If you decide you want to remove instead of clean install we have the removal tools inks.

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I would like to figure out why the video is so jerky running in normal mode.
Is there a way to find out?

Also the sound system does not start in safe mode.

Answer:safe mode online video works excellent, normal mode awful, unwatchable

Troubleshoot Application Conflicts by Performing a Clean Startup

Don't forget to do step three after troubleshooting. Is it running fine in clean startup?

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Hi everyone.I have strange issue with windows 7 32bit. I have tried searching for similar issues, but I couldn't find anything relevant to my problem.So here is my problem.

When I turn on the computer it loads windows, then the deskop & the taskbar icons starmenu icon, the clock etc but the tray items don't.

When I try to click over something it shows the loading mouse cursor (hourglass) ... and I cant click anywhere.
I also cannot enter ctrl+alt+del to enter task manager.

Then after I restart the computer from the button and I enter in safe mode ... after I shut it down from safe mode I turn the computer once again, and I enter in windows without any problems. But if I shut it down again the next time I boot, the same problem happens again .. so any ideas ?

Thanks.

Answer:Windows 7 only loads properly after i boot on safe mode previously

Do you have an antivirus software? If so which? Have you tried Microsoft Security Essentials (FREE)? If you want to, disable or remove any old antivirus and install it (You cannot run two AVs together; I am not sure if you can install it in safe mode or not either). Let it update and then do a full scan (will take some time).

If you have no viruses, you can try this: Optimize Windows 7
(remember, no one is asking you to buy anything or to change settings you do not feel comfortable changing. This is just an exhaustive list)

If none of these options work, let me know. Have you previously removed viruses or have changed important windows settings?

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I have a dell Inspiron 9100 (Intel Pentium 4 CPU 3.00GHz) desktop running Windows XP SP3 only. I have one fixed 160GB Hard Drive. I have not changed any settings/ installed/removed any programs recently. My last shut down was normal.
When i started up the pc i got as far as the xp splash screen which i believe it would have stayed on indefinitely. The scroll bar was still scrolling. So I attempted restart and tried again and the same problem occurred. I then attempted to start in safe mode were the BSOD occurred at what appeared to be the end of the driver loading. I got the message unmountable_boot_volume with the error code 0x000000ED (0X869C45CO, 0XC00000BS, 0X00000000, 0X00000000)
The first thing i did was dissemble my pc, unplug/replug all the insides, remove all dust and i even reinserted the drive battery. I tried restarting again and the same issue.
I then went on to google the issue to read what felt like hundreds of similar but never the same issue.

As i usually use my tv as a monitor i thought this could be the issue. So i put in an ordinary monitor and took out all my usb peripherals. Same issue again.
At the stage i thought i would post for help. Not wanting to seem like a newbie i went through all the steps that i did before so i could get the exact error messages to post when i noticed that when i retried safe mode it stopped at a certain point during the driver loading and along the bottom of the screen PRESS ESC TO CANCEL LOADING SPTD.SYS... I Hadnt notic... Read more

Answer:XP splash screen loads forever; Safe mode gives BSOD

SPTD.SYSClick to expand...

Remove your daemon tools program, restart and see if the problem goes away.
 

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I have a relatively new HP Pavilion p6610f w/ Windows 7 Home Premium. Nothing has been installed in it but I have tons of documents and pics.

All of a sudden, the PC stops loading completely. With safe mode and regular mode, it loads to the welcome screen (the light-blue screen displayed just before the logging icons), and it just stops there. The PC is not frozen because I can move the mouse and the caps/num keys turn on and off, but it just displays that screen.

I tried booting with another Windows DVD I have, and it also gets stuck.

What else can I do?

I was thinking that it could possibly have a virus, but I'm not sure how to run an AV if Windows doesn't load.

Any help is appreciated.

Thanks.

Answer:Win7 Home Premium never loads completely. Happens in safe mode also...

Howdy,

So absolutely nothing has been installed and only files have been transferred to it. How young is this system, and is it from retail? Are there any peripherals or extraneous USB devices (like an external HD) attached to the system?

Have ya tried running SFC at boot-up to ensure everything is in working order? You may wanna do that, as well as /chkdsk r while you're in the recovery console.

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Relevance 69.7%

I have a relatively new HP Pavilion p6610f w/ Win7 Home Premium. Nothing has been installed in it but I have tons of documents and pics.

All of a sudden, the thing stops loading. With safe mode and regular mode, it loads to the welcome screen (the light-blue screen displayed just before the logging icons), and it just stops there. The PC is not frozen because I can move the mouse and the caps/num keys turn on and off, but it just stays in the screen.

I tried booting with another Windows DVD I have, and it also gets stuck.

What else can I do?

I was thinking that it could possibly have a virus, but I'm not sure how to run an AV if Windows doesn't load.

Any help is appreciated.

Thanks.

Answer:Win7 Home Premium never loads completely. Happens in safe mode also...

Have you tried a startup repair ?

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I have a Toshiba A135-S4467 laptop that would freeze on the windows load screen so I replaced the hard drive after several attempts at formatting and reloading that were unsuccessful. I put in the new hard drive and completely installed windows but it still freezes at load up, I did get it to start a couple times but the CPU would peg at 100% and would freeze up after about 20 seconds. It will however start and run in safe mode.
 

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Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.

So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help
 

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Ok, I'm sure I'm missing something simple, but I have looked everywhere.I have a T60 running Windows XP Pro w/ SP3.  About 72 hours ago, I lost the ability to access the internet via my browser (IE7) while running in normal mode.  Works fine in safe mode with networking.  I am connected to a home network using wireless.  Router and modem all check out fine, and have been rebooted.  A 2nd laptop was brought in to verify and worked fine.  T60 will not allow internet access with wired port or wireless port in normal mode.  My desktop computer works fine on same network.The only update I've made recently is the update to the WiFi driver from Lenovo a few days ago.  I've even rolled back to the previous driver and still cannot stay connected to the internet for more than maybe 1 minute in normal mode after bootup and loggging in.I've run every Malware/anti-virus program known to man and have found nothing (Malwarebytes, Spybot, A-Squared, etc.)I've run several Rootkit tools and found nothing.I've disabled, removed and reinstalled my Norton Internet Security software and made no difference.  (same version running on my desktop and working fine.  Same version that has been running on this laptop for months and working fine.)I've done Registry restores (from a backup) and repairs and no change.I've removed and reinstalled IE7.I've run Hijackthis and had the info analyzed, found nothing.I've tried winsock repair tools, "netsh" reset co... Read more

Answer:Internet access works in safe mode, but not in normal mode

Hi mle724,I would suggest restoring your system to factory settings. On an aside note, have you tried using an alternative broswer like Safari, Mozilla, Opera, Chrome, yada, yada, yada?Hope it helps.





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaol Visit my YouTube Channel

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Hi there to who ever may be reading.

First of all thanks for taking a look at my issue, the problem as follows :

It shuts down (ie turns off, need to manually press the power button to boot up again) when getting to windows xp desktop.

what i have tried so far:
complete reformat windows xp home

complete reformat windows xp pro

taken the battery out of the motherboard for 30 secs then putting it back in(sometimes this works and it did for a while inabling me to install some softwarelike mobo drivers then after
reboot the problem persisted)

Following that i have tried different batterys and no battery at all each not solving the issue

started in safe mode and installed service pack 3

cleaned processor and heat sink

tried different psu

tried different hard drive (with fresh install)

I originally thought it would be a power issue but i have left it on overnight in safe mode as a test and it never shut down. It only seems to shut down in normal mode! i thought it might be a software issue but i have reinstalled it with different discs and different versions.

I dont think it is a hardware issue as it doesnt turn off when in safe mode, but then i dont think its a software issue because of the multiple clean installs that i have done. So i really dont know.

Please, sombody put me out of my misery. . . . What is wrong with my computer!

Answer:Help Please : Windows shuts down in normal mode, but works in safe mode.

Post all hardware specs, including power supply wattage and brand.

13 more replies
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Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.

So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help
 

Answer:laptop not working in normal mode. Only safe mode works

I have closed all your other POSTs
please only post in one forum
this is considered forum flooding - and will only slow down a response

this site is run by volunteers
and so it may take a while to get someone who knows your issue to answer -
If you need urgent response , then try one of the payfor sites that provide a rapid response or find a local technical support specialist in our area you can take the PC to
 

2 more replies
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Hi! I'm just a new here, hope someone can help and give advice here. (Sorry if this is not the right thread to start my topic)

Scenario: (this is my first time to encounter this problem)

While playing facebook games last monday, my computer get BSOD and restarts. After booting up on windows, I found out that my internet connection was gone.I tried to restart but still no connection. I use my laptop and other PC to checked if there's internet and yes they are still connected. I restart my pc again and found out after boot up a message box appear says "No AMD graphics driver is installed, or the AMD driver is not functioning properly. Please install the AMD driver appropriate for your amd hardware"

I did uninstall / install my driver but the message box still prompting after restart.
Still no internet connection.

Anyone experience this?
Sorry for my bad english.

Specs:
Intel i3 2120
Asrock H61 U3S3
Sapphire 7770 OC Edition
500 WD Blue
4GB Geil DDR3 1333mhz
550w Hec Cougar 80

Answer:No internet in normal mode but works in safe mode with networking

The first thing i would do is stay in safe mode and run a virus scan.

-edit-
Also check for a system restore point.

Use your Install DVD. When on the install now screen choose repair in the left side of screen. Select your OS. Then When at the GUI select system restore. Choose a date before all this happened.

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i have mozilla firefox 3 and yesterday, i did a system restore because my computer was not working, you know, the usual viruses etc. system restore has made my computer normal again except for some problems.

first, a message popped up every time i logged into my account: "one of the libraries needed to run this application could not be found." i'm not sure what application it was referring to! mozilla firefox is not working, every time i open it, it says the connection is interrupted. internet explorer also does not work but msn does work, so i am connected to the internet. mozilla does work in safe mode though. i've turned firewalls off as well. also, my trend micro internet security doesn't work, i can't open it, so i removed it frm my pc and installed avg free 8.

please, i'm not that great with computers so any help will be REALLY APPRECIATED!
 

Answer:Solved: Firefox Works in Safe Mode not in Normal Mode

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I am new to this forum. I have dell inspiron N5110 laptop that started acting up about a month ago. Internet works sometimes in normal mode. Works in safe mode every time. Have tried everything suggested on web to get working. Restored to factory defaults, tried removed and reinstalled drivers. Any help would be appreciated. Running in safe mode now.

Answer:[SOLVED] internet works in safe mode but not normal mode

I'd guess you have some kind of malware on your computer, have you run a virus scan? I'd followup with something like malwarebytes.

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OK, bit of a puzzle here. I work as a hardware/network technician, but I've never run into this problem before. System is running XP Pro SP2. I have eliminated hardware as an issue. Network card is set to pull a DHCP address from my firewall/router, just like all the other systems. In normal mode, the network connection has a splat on it, saying that it has limited or no connectivity. It shows an IP addy of 169.x.x.x instead of an address from the assigned scope. If I go to a command prompt and try to release/renew, it keeps coming back with a 169.x.x.x addy. In safe mode w/ networking, everything works fine. I can browse the network, get to the internet, etc. The network connection is correctly assigned an addy from the DHCP pool, and everything looks great.

I have used msconfig to disable all startup items as well as all of the non-Microsoft services, but it hasn't made a difference. I have tried using netsh to reset the TCP/IP stack and winsock = no change. I am currently scanning for spyware at ewido.com, but at this point it has mostly found cookies. There is an ActiveX plugin called Downloader.Zlob as well, but it hasn't finished scanning yet, so I don't know if it will find anything else.

I'm almost to the point of running a windows repair from CD just to reset everything, but at this point I'm not sure if anything short of a full reload will work. Any help would be greatly appreciated.
 

Answer:No network connection in normal mode, works in safe mode

Hi palad and Welcome to MajorGeeks,
I'm no network guru but it sounds like you have run through most of the troubleshooting steps.
Any new programs or updates added that may have affected the comp? Try uninstall and reinstall.
Any indications in the system logs?
Someone else may have some other options for you.

If you suspect malware, go through this procedure - http://forums.majorgeeks.com/showthread.php?t=35407
and post the requested logs. The guys in Malware can fix you up if you do have something.
Good Luck
 

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I am new to this forum. I have dell inspiron N5110 laptop that started acting up about a month ago. Internet works sometimes in normal mode. Works in safe mode every time. Have tried everything suggested on web to get working. Restored to factory defaults, tried removed and reinstalled drivers. Any help would be appreciated. Running in safe mode now.
Some background:
Wireless issue, have wired to router with no internet problem.
ISP is Comcast
Cable wireless gateway is a Xfinity Arris TC8305C
Came with McAffee which I removed. Was using Malwarebytes and Spybot search and destroy. Removed them only using Microsoft essentials. Have tried turning off firewall and essentials.
Kids have PC and Xbox wired to router. Also have another laptop and wireless XBOX connections, all with no problems.
Sys info: Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 4003 Mb
Graphics Card: Intel(R) HD Graphics 3000, 1809 Mb
Hard Drives: C: Total - 461838 MB, Free - 408628 MB;
Motherboard: Dell Inc., 02KWJK
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

Answer:Solved: internet works in safe mode but not normal mode

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Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.

So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help
 

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My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit. HELP!!!
 

Answer:Help: laptop only works in safe mode, hangs up in normal mode

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Relevance 69.7%

Hi,

My Internet is not working in normal but works fine in Safe mode. This weird thing started 2 months back and it's continuing. Its really frustrating. Could some body please help me...

I have followed the 5 steps that were mentioned ..

1) I have Installed AVG recently.

2) Run an Online scan
Could Not complete as I am unable to connect to Internet in Normal mode. I am able to connect Internet in Safe Mode Only.
Unable to run Panda Active Scan in Safe mode.

Step 3) Installing Immediate Protection
Installed Spy Blaster.
Installed IESPYPAD.
Step 4) Update your Operating System
I am on Microsoft XP Home SP2 and IE7.

Step 5) The log files

Deckard's System Scanner v20071014.68
Run by murthy on 2008-08-29 22:03:21
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- HijackThis (run as murthy.exe) ----------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:04:42 PM, on 8/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\sy... Read more

Answer:Internet working Safe mode not works in normal mode

Bump Please.
 

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Ive been having this problem for a few days now,when I start the computer,after a few minutes,no matter what I am doing or if I am not doing anything,it will freeze,the mouse and keyboard wont work and the clock stops,the 2 little monitors that show my internet connection stop flashing too...sometimes,it freezes for a few seconds and then works,and the same thing happens over and over again until it finally freezes forever...other times,it just freezes once and stays there,Ive waited hours for it to work and nothing...

the only solution is to shut down using the button,and I know that is not a good thing to do..I did a system restore,I restored it to a day before the problem started,but when it restarted to finish the restore it froze again and the restore wasnt completed,I had to shut it down pressing the button and I realized later that I lost all the restore points I had...

in all these days,Ive done everything we are supposed to do,Ive had problems with other computers,so Im used to it,this computer is about a year old and these are the specs:

HP Pavilion Slimline s3041la
Vista Home Premium Edition
AMD Athlon 64 X2 Dual-Core 4000+
2.00 GB ram
400GB HD
NVIDIA GeForce 6150 LE
AVG Antivirus
Ad-aware
I have both Firefox and IE, they are both used,because these computer is shared with other people..
when the problem started I hadnt installed anything new...

I dont know what else I should post...I already scanned it with AVG and also did an online scan with kaspe... Read more

Answer:vista freezing in normal mode,safe mode works ok

Liliana325 said:


computer is shared with other people..
when the problem started I hadnt installed anything new...Click to expand...

But one of those other people certainly could have, right?

You might look through Add/Remove programs for installs with dates in that range.

Also, look in the STARTUP group.
 

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I started having said problem during virus removal.
I had removed multiple virus via malware, SAS, aSquare, combofix, and, I could not connect to any websites.
Via my wireless connection, windows said my signal strength was good and it was connected to the wireless network.
I tried pinging different websites like yahoo.com, google.com, etc and all my requests timed out.

So I decided to trouble shoot.
Booting into safe mode w/ networking worked fine. I was able to ping and connect to websites via Internet Explorer.
I ran SpybotS&D, and it removed a win32.agent and some sort of malware that had firewall in the name... forgot exactly what it was, and I don't have the log on hand.
Anyways, after this removal I tried again to ping website like yahoo.com, google.com, etc, and the ping worked fine.
However, I still could not connect to any websites via Internet Explorer. I tried reinstalling IE, but its the same story.
During this whole process, I have been able to use Internet Explorer succesfully only in safe mode.

Any ideas? I doubt it is a virus directly causing my problems. It's had a thorough cleaning. Maybe some left over wreckage?
I doubt its a firewall issue. CA's personal firewall is installed on the machine. I know CA antivirus is running in safe mode, I'm not so sure if the firewall does or not. I'm assuming it does.
I don't know where to even start on this. Any help would be appreciated.

Answer:Can't browse in normal mode, works fine in safe mode.

Hello,You should not browse in Safe Mode because your security programs do not function in safe mode which means that more malware finds its way onto your computer.This issue is related to the issue you have posted here: http://www.bleepingcomputer.com/forums/t/240716/sdra64exe-uacinitdll-fakealert-vundo/ Because you have this log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response ... Read more

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Hey guys, I seem to be having trouble, and I'm not terribly inclined with laptops and computers, mine is an HP G62 laptop, and that's about as far as I know about it. The other day I went to use it, opened it up, I had 3 tabs open (google chrome), and I tried to open a new tab. All new tabs were freezing, and my itunes had frozen as well. I tried closing the laptop, hoping it would go into sleep mode, but it didn't, it stayed running. I reopened it and the screen stayed off, so I did a hard reset (holding the power button to turn it off) and started it back up. I started it in normal mode, and logged on, but after loading from the log on screen, it went to a black screen with just the cursor, and stayed there. I did another hard reset, and started it in safe mode, and now this is how I'm currently running. I've tried disabling the display drivers and restarting, that worked momentarily, but froze shortly after. Next, I tried a system restore, which did absolutely nothing, and then I ran chkdsk and, again, nothing. After all this, I decided to try uninstalling the display drivers, which, once again, did nothing. This seems to be all the info I have gathered from online, and through friends' help, there seems to be nothing left to do that may fix this problem. Anyone have any idea on where to go from here?

Answer:Black Screen in Normal Mode. Only Safe Mode Works.

Hello ericberard,

 

You?re having a problem with the computer going to a black screen.

 

First test the hardware.


Turn off the computer

As you power it back on, tap the F2 key. This will load hardware diagnostics.

Once the screen loads run the startup test.
 

If this is windows 7 and the startup test pass.


Power back off the computer.

As you power it back on, tap the F8 key. This will load Advanced Boot Options.

Select Last Known Good Configuration.
 

This will take the system back to when everything was working correctly.

 

Clicking the White Kudos star on the left is a way to say Thanks!

 

Let me know how everything goes.

Have a good day.

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i had this problem last month ran the entire malware process had some malware got rid of it thanks but this problem is reocurring. All scans show im clean but cant browse or use any internet apps in normal mode and alls fine in safe mode.

PLEASE HELP THANKS
 

Answer:Internet works in vista only in safe mode and not normal mode

My first suggestion would be to get into msconfig and uncheck as much as you can in the startup tab. See if you can then use IE or whichever browser you use. If it works, then slowly add items back until you find the culprit.
 

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Recently purchased this all in one PC on second hand. It initially had Windows 7 Home Premium 64 bit Japanese OS. I installed Windows 7 Ultimate 32 bit English OS after purchasing and installed the Drivers from the DVD which came along with the PC. Ran windows update till date. But got BSOD many times. Thinking of Hard drive issue, changed the hard disk first time with another used one and next time with newly purchased one.

All the time installed Windows 7 Ultimate 32 bit English OS and installed the Drivers from the DVD which came along with the PC. Ran windows update till date. But in all 3 hard disks getting the BSOD error.

Installed Microsoft Security Essentials each time and checked for virus. Ran Dell Diagnostics downloaded from Dell website and found no issues.

Got "Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D" error on Event viewer many times. After searching some forums deleted MSE.

Ran the SF diagnotic utility and uploading the file for your reference.

Please help me to overcome this issue.

Answer:BSOD in Normal mode but works fine in Safe mode

Attachment in the first thread gauti2009.zip is SF Diagnostic Tool run in Safe mode.
Attachment in the current thread SF_02-09-2013.rar is SF Diagnostic Tool run in Normal mode. (Somehow no BSOD during this short time, able to get the file and post it).

Hope this will help.

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Hi guys, I'm new to the forum and really hoping you can help me :)

My internet has not been working on my laptop, which happened very suddenly 2-3 days ago. The connection is fine on my other computer and phone, so I know its not the internet itself. Even on the laptop, it SAYS the wifi is connected, but its not working. Firefox was instantly crashing, it wouldn't even bring up the browser window. Chrome gives me a "DNS address not found" error for every site I try and IE wont load anything.

I've tried flushing my DNS, using that ipconfig /refresh and /renew thing. I've tried troubleshooting the wifi connection, disabling/enabling it. I ran a Malware Bytes scan and only found a couple of "pup" programs/cookies that have been deleted. Currently running a SuperAntiSpyware scan.

The thing is, I tried using the internet in Safe Mode with Networking and it works just fine! So that means a program or something on my computer is causing it, right? There were issues with my Teredo Tunneling Psuedo-Interface driver the other day, it had a yellow triangle with an exclamation mark, but I did a couple of fixes that I found on help sites and that exclamation is gone now.

Please help, I really want to use my laptop on the internet again ;_;

Oh, and the specs for my comp are:
Lenovo Win7 PC
Intel(R) Core(TM) i5-2410M CPU @ 2.30 GHz
RAM: 6 GB
Windows 7 - 64 bit operating system

Answer:Internet works in safe mode w/ networking but not normal mode

In Network and Sharing Center, there is a wizard to troubleshoot connection problems. If that doesn't work, you could "set up a new connection".

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Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.
So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help

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I was shocked when I downloaded TFC.EXE and installed it on my computer AND installed it on my friends computer too from THIS website.now we BOTH have the SAME problem. ha ha I boot to regular mode and nothing works. rightclick on taskbar and then click on taskmanager it stops. doubleclick on AOL or mirosoft update and the hourglass goes around forever. I tried to print something and the printer is gone.I cannot start adaware or avast. sometimes the taskbar loads but most of the time in does not. it is getting worse.. I hope you can help get this thing running.
windows xp home 32bit sp3 thanks again SAL

Answer:runs good in safe mode.nothing works in regular mode

Can you boot into Safe mode with Networking?You said that nothing works. Please offer more description, what does not work? Can you run or install apps?If you can get into safe mode with networking try a boot scan with Avast and post the results. (Make sure that Avast is up to date first)See here if you need help getting to Safe Mode.

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HELLO, IVE GOT A PROBLEM.. I WAS USING WINDOWS 8.1, IVE NOTICED THERE IS SOME PROBLEM WITH MY INTERNET CONNECTION... IT WAS SLOW, SITES DIDNT LOAD PROPERLY...I INSTALLED KASPERSKY, NORTON, I DID RUN DEEP SCAN AND FOUND NOTHING.AFTER THIS I DECIDED TO INSTAL WIN 7 64 BIT ( I WAS USING IT BEFORE WIN  8.1 FOR OVER 2 YEARS AND HAVE HAD NO PROBLEMS ATT ALL ), NOW IM WIN7 USER, WHEN I USE IT IN NORMAL MODE INTERNET WORKS REALLY SLOW... SITES WONT LOAD, SPEEEDTEST SHOW MY DL SPEED IS 0,6 MB/S.WHEN I LUNCH CP IN SAFE MODE, SPEEDTEST SHOWS 60 MB/S, SITES ARE LOADING NORMAL AND  I HAVE NO PROBLEMS WITH BROWSING INTERNET. I SCANNED MY CP WITH ANTI AD-WARE, MALWARE, AND KEYLOGGER SOFTWARE BUT FOUND NOTHING...PLEASE HELP ME.Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum.~ Animal

Answer:My Internet Works Really Slow In Normal Mode, In Safe Mode Works Normal

Chances are, you have Malware.  Programs that are using internet access that you can't see.  Run Malwarebytes, Hitman and AdWare cleaner.

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Hi
I recently download avg antivirus and updates which i then transfered to another pc that is not connected to the internet. Avg found a virus OBFUSKATED. anyway i tried removing it with sdfix but ran into a problem. When i tried to boot up in safe mode to use sdfix my computer got to the desktop and then rebooted itself. I cant find any info on safe mode restarting the computer on its own so can anyone help please?
 

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   My power supply fan broke about two weeks ago and it was under warranty so I sent it in to get fixed. Well I got it back today and plugged it in and now the computer restarts automatically after being on for about 40 seconds or so. If I boot up into safe mode however, this problem doesn't occur and it runs until I shut it off on my own. I tried doing a system restore and running the system repair that windows suggests and neither of these appear to have helped.  I'm running windows 7 ultimate 64-bit, my motherboard is a Gigabyte P55-USB3, with Intel i5 750 @ 2.67GHz, two sticks of 2GB ram, and a Nividia GTS 250. The computer worked just fine when I sent the power supply away (I haven't ran it at all for the week or so that I was waiting for the power supply to get back), and now I'm having this problem. I haven't installed anything new or removed anything either between now and then. Also I don't think that the computer is getting to hot either. I'm in a fairly cold room and also have a program that monitors the temperature, and in safe mode (the only way I can get to the desktop), it says it is cool, running around 34?C. I believe this is the correct place to post this, sorry if it's not. I included all the information I could think of, if there's anything else needed just let me know. Any help on the issue or suggestions would be greatly appreciated, thank you. - Mr. Moe

Answer:Computer reboots except in Safe Mode

You could start reading some guides here --> http://forums.techarena.in/guides-tutorials/481151.htm * Except for the "Clean the registry" 

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Well, the title pretty much explains it. I can load XP Pro just fine, but if I try to load safe mode, it will load about 30-40 files and then reboot. I've tried both Safe Mode and Safe Mode with Network Support.
 

Answer:XP Reboots when loading Safe Mode

try this....

Start>Run

Type in "msconfig"

Click the "Boot.INI" tab

Place a check in the /SAFEBOOT box and than Apply and OK.

Restart your computer and see what happens.
 

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Hi,

I think I have blown up my computer. I was having a problem getting rid of a nebuler s trojan. no matter what I did the virus would pop back up. I could not delete the winktu32.dll file in c:\windows\system32. I tried to delete the file in safe mode, which did not work. Then I could only start my computer in safe mode. I could not go back to regular mode (F8, Load Windows normally or something like that). It would always start in safe mode no matter what I selected from the advanced options

I got so frustrated that I reloaded XP from my Dell Dimension disk. After loading the computer tried to start the setup in safe mode. An error was returned that said something to the effect "Computer can not run restart in safe mode, restarting in regular mode" The computer would then restart but once again be in safe mode.

Should I buy a new computer? Or is there hope? Thanks, Warren

Answer:Computer Reboots In Safe Mode Over And Over

When you reloaded XP did you do a repair install or a complete format and re-install?

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Hello, I hope someone will be able to help me, I've been at my computer for days trying to fix it with no success. (I only have a basic understanding of computers).
The issue: When I turn my computer on, it starts to boot until the Windows XP Icon screen, then reboots itself, repeatedly. The power supply is staying on. I've tried to run the computer in Safe-Mode(w/command prompt), Last Best Config and every other option on that screen but does the same thing, starts, then reboots. I've taken my computer apart, cleaned all the dust off the fan, pulled out and inserted the memory card, made sure no cables were loose. This did nothing. Any ideas or suggestions? I'm not sure if I'm dealing with a virus from h*ll or a failing component?

Thank you!!!!!
 

Answer:Repeatedly reboots, can't get into Safe Mode

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