Computer Support Forum

"White Screen", "FBI Warning" Malware!

Question: "White Screen", "FBI Warning" Malware!

My work laptop has picked up this virus/malware. What it does is blocks your desktop and all programs with a white screen, and if you are connected to the internet it brings up a bogus FBI warning that says you have to pay a fine. Task Manager is unavailable. I cannot remove it because I cannot get to the BIOS without an admin password, nor can I boot in safe mode w/o this. I do not want to give it to the I.T. of my work place because they will probably just wipe the drive and re-install the programs of my work place. I hate to have that happen because I have installed on this computer several programs I need for my work, and if the drive gets wiped I'll have to spend hours hunting down these programs again and re-installing them. Is there some way around the "admin rights" stuff so that I can run Kaspersky's WindowsUnlocker and be done with it?

Relevance 100%
Preferred Solution: "White Screen", "FBI Warning" Malware!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: "White Screen", "FBI Warning" Malware!

Really, you should just take it to your IT department to let them deal with it so you don't make it worse.

I work in a corporate IT environment right now, and much prefer a user come to us before they tried to fix it on their own..

Yes, you'll most likely get the drive wiped, however you can tell them to back up your data for you, and possibly even reinstall those programs that you need; especially if its for work, they should have the licenses and/or installers for the software.

3 more replies
Relevance 114.84%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?
 

Answer:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

16 more replies
Relevance 113.39%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".


Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":




The second picture is of the properties window of the first .mp3 in the list above:




I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:




Also, the properties window correctly shows the duration also:





I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

Answer:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

8 more replies
Relevance 110.2%

Hi all

Ill cut to the chase.

What I am asking is someway of turning the Entire Windows Desktop/Screen "Black and White" not simply High Contrast.

I am one of those unfortunate ones, like many, that suffer from quite severe migraines from time to time. Couple this with frequent headaches, sometimes daily. This obviously isnt helped by the fact that my hobby and career are both in IT. I have tried every possible solution to alleviate the headaches. Lay off certain foods, make sure to have a balanced diet. Turn off any strong lighting around my computer screen, remove any strong colours from the desktop etc......

Windows XP / Vista have tried to address this issue with the accessibility wizard, where you can select the High Contrast Options to take any strong colours off the screen. Unfortunately this still doesnt get rid of everything.

When you make any major changes or "logoff" in XP/Vista, the screen fades to "black and white" for a short period. If you know what I am on about, thats the effect I am after.

More than likely a black and white layer is laid over the desktop to create this effect, unfortunately you would not be able to access anything underneath.

I need a fully functional XP machine in complete black and white.

On old CRT monitors you were able to remove the colour, making the screen B&W, but with alot of LCD screens this function is not available.

If anyone has any ideas, you would be helping so many people.

Any assist... Read more

Answer:Turning the Windows Desktop completely "Black and White" not just "High Contrast"

9 more replies
Relevance 109.91%

hello,

This site helped me cure my Laptop in the past and now I am in the process of aiding a friend whose IE is being hijacked to a suspected Anti-malware site for a product known as "Ultimate Cleaner 2007". He also keeps getting repetative pop-ups for an alleged virus known as "Worm.Win32.NetSky" which redirects you again to an unknown site.

here is his HJT log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 8:27:09 PM, on 11/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HPQ\shared\hpqwmi.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Docume... Read more

Answer:HJT log for "Ultimate Cleaner 2007" browser hijacking and "Worm.Win32.NetSky" warning

Welcome to TSG

Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
 

3 more replies
Relevance 108.17%

My office just upgraded, and I can no longer use Windows XP. On this system, I was able to add a separate taskbar to facilitate quick access to commonly-browsed folder locations on our vast network, and another one expedited the launching of useful programs and lists. Each task on each taskbar was represented with a big custom icon to save eye strain. I had them installed in opposite vertical margins, and they were set on auto-hide to keep them out of the way when not being used. Just move your mouse pointer to the left or right margin, and BAM! Sorry for the cliche, but I really got used to the convenience of what I had set up, and I just don't think I can be as efficient without anything comparable.

Now there appears to be nothing comparable in the Windows 7 GUI, and it's making me sick with rage! I see only the option to put a "toolbar" on an existing "taskbar", and no option to create any additional taskbars! This cramps up your one-and-only taskbar, plus the tiny toolbar access buttons require way too much precision for anything that's supposed to be quick. When you've figured out how to bring up that ridiculous button, the list that it yields is small enough to cause painful eyestrain - nothing efficient, much less cool about this at all! I have seen customization options in other OS GUIs that may have resolved some of these issues, but I see none such in W7.

I have tried every google search string that I can think of, and found... Read more

Answer:Need to add "TASKBARS" (MSese for "Launchpads", "Docks" NOT "Toolbars"

Several possibilities here: Second taskbar in windows7? [Solved] - Windows 7 - Windows 7

1 more replies
Relevance 107.88%

Hi,

When our website users click on an html attachment embedded on a web-page in IE9, the download manager will not display the "Open" option. It will only display "Save" and "Cancel" which our users don't like, having to save the
html document in a folder to open it. Whereas, when downloading attachments like pdf, word etc. all three options are displayed. 

Is there any setting to tweak , which will display all the 3 options for HTML attachments as well?

Answer:IE9 download manager will not display "Open" option (only "Save" and "Cancel" is displayed) for downloading HTML documents.

Hi,
As you know, the Open-Save-Cancel dialog box helps you prevent your computer from affecting by virus while downloading. 
So I suggest you test to reset all zones to a lower level temporarily and then please attempt to download this html attachment again.

However, since you can normally download the other documents, I suspect there is some restriction in the website which you are trying to view. I recommend you to contact the administrator of that website if possible.
could you please send me the link of the website from where you are trying to download the html attachment?
Thanks!


We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

6 more replies
Relevance 107.88%

I've run SuperAntiSpyware, Ad-Aware, SpyBot and Norton which removed some trojan files and registry items but I'm still getting pop-ups ("Security System Warning" and "System Integrity Scan Wizard"). Below is my HiJackThis log. Thanks in advance!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:00:21 PM, on 4/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\cryptainersrv.exe
C:\WIND... Read more

Answer:"Sys Integrity Scan Wizard" & "Security System Warning" Pop-ups

Hi Welcome to TSG!!
Please visit this webpage for instructions for downloading and running ComboFix.

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.
 

1 more replies
Relevance 107.88%

I have run webroot antivirus with antispyware, several times. Every time I do, it finds the same virus (sometimes others with similar names). This is from the latest scan:

Mal/EncPk-CZ
Troj/FakeAle-FK

and some cookies. However often I quarantine them, they reappear on the next scan and I also can't get the desktop to go back to its normal appearance, it's gone white with a big warning (as above) and refers to:

win32/adware.virtumonde
win32/privacyremover.M64

having been detected on my computer.

I have gone through the 5 steps.

This is the active scan log:

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-08-21 18:37:14
PROTECTIONS: 1
MALWARE: 13
SUSPECTS: 1
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
Webroot AntiVirus with AntiSpyware 5.8.1.55 Yes Yes
;==============================================================================================... Read more

Answer:Can't get rid of "Troj/FakeAle-FK" and "Warning! Spyware detected on your Computer!"

Hi Henry


Disable SpySweeper's realtime protection. Open Spysweeper and click on Options
Choose Program Options and uncheck
load at windows
startup
.
On the left click
shields
and then uncheck everything.
Uncheck
home page shield
.
Uncheck
automatically restore default without notification
.
Exit the program.


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/comb...o-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
Remember to re-enable them afterwards.

Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New HijackThis log.

A word of warning: Neither I nor sUBs are responsible for any... Read more

19 more replies
Relevance 107.88%

I got my dell few days ago. Installed it with Samsung EVO 850 SSD 500 Gb and Kingston 8GB PC3L - 12800 SODIMM.The Windows 10 Home OEM home is installed on HDD 1TB so I decided to use Samsung Data Migration software to clone the data to SSD. However, the OS crashed and decided to install a fresh Windows 10 Enterprise to SSD and deleted the previous OS on HDD using diskpart.Now after Installing Windows 10 Ent OS files. Every after BIOS run, I got BSOD errors "MEMORY MANAGEMENT" + "Page Fault it non paged area" + "IRQL NOT LESS OR EQUAL" 

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Relevance 107.3%

I am infected with this crap and have used the following tools to try to get rid of it:
Windows Defender, Unible PowerSuite (SpeedUpMyPC, Registry Booster & Spyware Protector) and Norton's One Button Checkup and WinDoctor.

Not sure if it's related, but my DISPLAY is locked at 640 X 480.

Atempted the 5 Step Process before posting and Panda ActiveScan froze and crashed after scanning 59253 files, but not before identifying 28 spyware files.

Here's my extra.txt log from Deckard's:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
Percentage of Memory in Use: 36%
Physical Memory (total/avail): 1277.95 MiB / 810.39 MiB
Pagefile Memory (total/avail): 1516.89 MiB / 1165.44 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1930.88 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 37.21 GiB total, 18.7 GiB free.
D: is CDROM (CDFS)

\\.\PHYSICALDRIVE0 - ST340014A - 37.25 GiB - 1 partition
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 37.21 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled... Read more

Answer:Netsky Worm-Popups-The Three Icons - "Error Cleaner" "Privacy Protector" "Spyware..."

Bump.

14 more replies
Relevance 106.72%

I double-click and get "search" instead of "open"--only when I click a disk, like Hard Drive C: or Floppy A: or CD F: and so on.

It didn't used to do this, so I must've inadvertently changed some setting somewhere, but darned if I can find it now.

Any ideas?
 

Answer:Solved: On the "my computer" list, I double-click on disks and get "search" instead of "open"

12 more replies
Relevance 106.72%

It seems that no matter how I set this, after the next start-up it reverts to "15 minutes".  What registry key controls this?

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Relevance 106.72%

Ok, so im new here so hey everybody..

to the point: my laptop is "stuttering"/lagging/skipping.
whatever you wanna call it its doing it.
my video/music/and cursor skip every second for a splt second it starts on start-up and dont stop til i turn my laptop off. it happens in a pattern its not random, ive done checked my drivers, spyware, and m RAM is good.. so can someone please help me? ***could it be because my battery wont hold a charger? so it has to be hooked up to the charger at ALL times or it dies Example: is the charger not got the "juice" to run the laptop by itself so it studders/skips..*** i dont know if this has anything to do with my problem but i ran "event viewer" and found this : The following boot-start or system-start driver(s) failed to load:
Cdrom
Imapi
redbook

PLEASE HELP




OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 39723 MB, Free - 23484 MB; D: Total - 12684 MB, Free - 3633 MB;
Motherboard: Dell Inc., 0FF049, , .HWPLLB1.CN1296167S5169.
Antivirus: McAfee VirusScan, Updated: Yes, On-Demand Scanner: Disable
 

Answer:Solved: Whole computer "studders"/"skips"/"lags" .. have event viewer report (PLEASE

6 more replies
Relevance 105.85%

i have a big problem, 2days ago 2 icons appeared on my desktop called "live safety centre"+"online sercurity guide" and im geting sercurity alerts in my task bar telling me to download antiviruses and system performance monitor and also im geting loads of pop ups, iv tryed every thing i can think off is der any1 da can help me.

Thx :confused
 

Answer:malware 2 icons on my dt called"live safety centre"+"online sercurity guide" plz help

Re: malware 2 icons on my dt called"live safety centre"+"online sercurity guide" plz

Welcome to Major Geeks!


I'm going to post two sets of instructions below. Each will be enclosed in separate Quote boxes. Make sure to complete the first one 100% before moving on to the second one.





STEP 1: Complete this procedure completely including attaching the requested log before doing the second procedure.

Download SmitfraudFix (by S!Ri) to your Desktop.

Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please attach that log in your next reply.

Note:process.exe ( which is used my SmitFraudFIx ) is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. The below is a link to what process.exe is.

http://www.be... Read more

6 more replies
Relevance 105.85%

Got my computer back today (Windows XP), and my background is now all green with a black box in the middle saying "Your System Is Infected...etc"

Also a red circle with a white X in the task bar

I can't open the task manager

Can Anyone Help???...

Downloaded HiJackThis

My log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:04:51 AM, on 12/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\dlcqcoms.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\sy... Read more

Answer:"Your System Is Infected" Background + "Internet Security 2010" virus/malware problem

Hi and welcome to TSF.

I'm afraid HijackThis no longer provides the information we require.

We want all our members to perform the steps outlined in the link given below, as far as they possibly can, before posting for assistance.

http://www.techsupportforum.com/f50/...lp-305963.html

If you have problems with any of the steps, simply move on to the next one and make a note of the problem in your reply.

Please note that the Security Forum is always busy, so I would ask for your patience while waiting for a reply - it may take a few days.

This thread will now be closed.

1 more replies
Relevance 105.85%

Got my computer back today (Windows XP), and my background is now all green with a black box in the middle saying "Your System Is Infected...etc"

Also a red circle with a white X in the task bar

I can't open the task manager

Can Anyone Help???...

Downloaded HiJackThis

My log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:04:51 AM, on 12/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\dlcqcoms.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\i... Read more

More replies
Relevance 105.56%

MODS MOVE THIS TO THE RIGHT SECTION IF ITS IN THE WRONG?..thanks!

help me please! about "POP""IMAP""SMTP" incoming/outgoing mail server for Tbird....

i have no clue on what to do.. im stuck at a screen that says this





?..? said:



"Server Infomation"
"Select the type of incoming server you are using"
"[_??_] POP [_??_] IMAP"

"Enter the name of your incoming server (for example, "mail.example.net")."

"Incoming Server: [___????????????????___]"
______________________________________________________________________

"Uncheck this checkbox to store mail for this account in its own directory. that will make this account appear as a top-level acount."

"[_??_] Use Global Inbox (Store mail in Local Folders}"

"Enter the name of your outgoing server (SMTP)(for example, "smtp.example.net")."

"outgoing Server: [___????????????????___]"Click to expand...


 

Answer:help me please! about "POP""IMAP""SMTP" incoming/outgoing mail server for Tbird...

afaik hotmail does not provide pop\imap or smtp for free you may get it if you pay for the hotmail service but i would not recommend you do that just so you can get pop\imap or smtp

hrrm tbird and hotmail from the thunderbird faq
Can I access my Netscape WebMail or Hotmail accounts through Thunderbird?

No. Netscape WebMail and Hotmail use proprietary protocols. To access WebMail directly through an e-mail client requires you to use Netscape 6+ with AIM; to do so with Hotmail requires either Microsoft Outlook or Outlook Express. Of course, you can access your WebMail account on the Web at http://webmail.netscape.com/, or Hotmail at http://www.hotmail.com/.
 

8 more replies
Relevance 105.56%

Ok, so im new here so hey everybody..

to the point: my laptop is "stuttering"/lagging/skipping.
whatever you wanna call it its doing it.
my video/music/and cursor skip every second for a splt second it starts on start-up and dont stop til i turn my laptop off. it happens in a pattern its not random, ive done checked my drivers, spyware, and m RAM is good.. so can someone please help me? ***could it be because my battery wont hold a charger? so it has to be hooked up to the charger at ALL times or it dies Example: is the charger not got the "juice" to run the laptop by itself so it studders/skips..*** i dont know if this has anything to do with my problem but i ran "event viewer" and found this : The following boot-start or system-start driver(s) failed to load:
Cdrom
Imapi
redbook

PLEASE HELP
 

Answer:Whole computer "studders"/"skips"/"lags" .. have event viewer report (PLEASE HELP)

**(DONT KNOW IF THIS WILL HELP..)***

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 39723 MB, Free - 23484 MB; D: Total - 12684 MB, Free - 3633 MB;
 

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virus.. popup "Malware Wipe" "the spy guard" and alot of commercials like porn poker and more crap..
this is what I get when I start internetexplorer
Recommended Anti-Spyware Software: Pest Trap, Malware Wipe, Spy Guard Internet Security

TOP RATED
Pest Trap
Most popular spyware/adware cleaner software all over the world. Cleans all known viruses and worms.

Visit Website Free Scan
Malware Wipe
Became one of the most popular programs very fast. It`s really easy to use and at the same time very effective.

Visit Website Free Scan
The Spy Guard
Developed as the most efficient spyware cleaner with realtime protection.

Visit Website Free Scan
Brave Sentry
Award-winning spyware removal utility that will help you fighting all kinds of spyware including keyloggers, trojans and password thieves.

Visit Website Free Scan
AD Protect
World's leading software application that checks, protects and re-checks spyware and spam vulnerability in your home computer.

Visit Website Free Scan

WARNING! YOUR SYSTEM IS VULNERABLE TO HACKERS' ATTACKS AND BREAKDOWNS!
Attention! Your system is currently exposed. Any remote computer can easily browse following folders and files on your computer:
- \Windows\System32
- \Program Files\Internet Explorer
- \My Documents
- Drive C:\ files
Click here to download official intrusion detection system (IDS software)
YOUR PRIVATE INFORMATION IS IN OPEN ACCESS TO OTHER COMPUTERS
Your... Read more

Answer:Solved: virus.. popup "Malware Wipe" "the spy guard" and alot of commercials

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ok!!!!!!!!!! what is it and how do i fix it,,,, eyes crossed knees woobly help?????????????????????
 

Answer:[Solved] mplay32.exe,1"/play/close"%L"." and sndrec32.exe"%L"."

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Ran everything a few times. Still comes back.
 

Answer:"Online Security guide", "Live Safety Center" malware

a few more logs
 

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Hello,

I'm running Windows XP SP 3. I have fake "Security Center Alert" popups and "Security Center" popups. A program called "Malware Defense" has also seemed to installed itself onto my computer. And I've just noticed porn icons appearing on my desktop. It's also disabled my Avira software.

GMER doesn't seem to run. I've clicked on it a couple of times but it doesn't seem to do anything. The DDS logs are attached/follows.

Thanks in advance!

DDS (Ver_09-12-01.01) - NTFSx86
Run by zili at 23:28:31.96 on Wed 01/06/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.1022.493 [GMT 11:00]

AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WI... Read more

Answer:"Security Center Alert" popups, "Malware Defense" self install

Let's try this version of gmer.


Download GMER Rootkit Scanner from here to your desktop. Double click the exe file.
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.



Click the image to enlarge it


In the right panel, you will see several boxes that have been checked. Ensure the following are unchecked Sections
IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

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Hiya,

I am exhausted and frustrated. I have infected PC with malware "shopping assistant" and pop up ads powered by GREAt FIND. I have followed your removal guide but it has not worked. Is there something I'm missing or not doing to get rid of this pain the butt.

Your expertise in this miatter would be highly appreciated
 

Answer:PROBLEM REMOVING "SHOPPING ASSISTANT" PUP & "GREAT FIND" MALWARE

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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I am running Windows XP Professional version 2002, service pack2. Dell Dimension 2350 Pentium 4 CPU 2.00Ghz 1.99 Ghz 512RAMwith 7.31GB free of 27.9GB.
Using "Internet Explorer 8 and/or "Mozilla 3.0.12".
95% of the time i use Firefox.
I have Glary Utlities and PC-Tools Spyware Doctor. Just REcently added UniBlue Registry Booster2009. I do not want to pay for removal and it reports over 400 registry problems(will only remove 15)
?? What to Do? please help.
Originally i recieved this error/alert:

~Aug 1 09:
re: VIrus : "W32/Gaobot.worm.gen.u"
______________________________
Today: Aug 22 09:
Spyware Dr. scan reports:
19 threats and 3455 infections in my computer. :

[ high-Trojan.CWS(3 infection). 422(low)application.tracking cookies. high-Trojan.FakeAlert(100 infec.) Elavated-Adware.Component.Claria (2479 infec.)
Adware.BHO.GEN(19) Adware.eBates ~ Trojan.WinShow ~ Adware.IE_Driver,.. etc. etc.]


AVG never downloaded properly to get req'd updates needed to even start it. (i have downloaded & removed it several times.) Same problem with Avira. (connection to server failed/access denied )

Another Quirk i'm having is:
Other than being slow(at times) and Browser hanging/or crashing,...
Upon Reboot a black screen appears with only this text: E.S.C.D. updating ,, (Extended System Configuration Data) in which it started to hang. i reboot F2 or F10, exit the diagnostic test, hit F2 again and Widows started.

When u... Read more

Answer:Malware-Virus re:"W32/Gaobot.worm.gen.u"/re:"feriopsedi.com" alert-...Protocol

Welcome to Major Geeks!

Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.
If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First. If TDSSserv is not found, just continue on with the READ & RUN ME.

TDSSserv Non-Plug & Play Driver Disable

READ & RUN ME FIRST. Malware Removal Guide
If something does not run, write down the info to explain to us later but keep on going.
Do not assume that because one step does not work that they all will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:
If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to s... Read more

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Hey there...I found a folder that I've never seen in my D partition before...I partition my hdd into 3 parts...C=OS installation...D=Programs and Games...E=Misc downloads and music and pr0n ...

Well I've never had a virus or anything in my D partition before...I just found this folder named "winnt" and it had some bat files and some kind of Airline JScript and something that looks like an airplane tracker...

Then in a folder named sdata (still in the winnt folder) there's files like 911, police, air, fire, etc...OMFG!!! This is like some terrorist thing or something...FBI is gonna find me and I'll never see the light of day again!!! I'll miss the [H] and I haven't even watched LOTR Extended Platinum Collectors DVD thing (the big ass package with those book holder things)...I haven't even completed Doom 3 or started playing HL2 or even had a chance to buy an X-Box and play Halo 2!!!

AHHHHHH!!!!!! WTF is this crap on my computer??? I'm gonna delete this...I should delete it right??? Scans say it isn't a virus but what do they know...I'm screwed...

THANX
C'YA
 

Answer:OMG!!! Found some folder with files like "911" "police" "air" and a airplane tracker!

if youre os is on C: there shouldn't be a winnt dir on d:, should be safe to delete it.
 

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Hi everyone!

Yesterday my HP laptop (Windows 7) started getting BSOD with various types of errors (mostly "STOP: 0x00000F4", "STOP: 0x0000007A", "c00021a" and one "missing %hs, c0000135"). Most of the time it restarts without any issues and works fine right after the BSOD and then an hour or two later I get a BSOD again.

I have tried restoring to Last Known Good Configuration, startup repair, hard disk check, virus scans and I also uninstalled any recently added programs I could think of and cleared up more than 50% of my hard disk space. None of these seem to have helped and I still get BSOD regularly.

I have attached the folder from the SF Diagnostic Tool and would appreciate any advice!
Thank you!

Answer:BSOD every few hours: mostly "STOP: 0x00000F4", "c00021a" & "c0000135"

Welcome to the forum.

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).
------------------------
Upload a screenshot using: CrystalDiskInfo For how to upload a screenshot or file, read here
Test your Hard Drive(s) by running: Hard Drive Diagnostic Procedure
------------------------
Test and Diagnose RAM Issues with Memtest86+: RAM - Test with Memtest86+


   Tip
Pay close attention to Part 3 of the tutorial "If you have errors"
Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.


------------------------
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:Piriform - Speccy
CPUID - HWMonitor
For how to upload a screenshot or file, read here

Code:
*******************************************************************************
* *
* Bugche... Read more

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Windows 7 Home Premium

I would provide a screenshot (or three) however that is at the crux of my problem - I should perhaps say my current problem...now, with "7" (I am beginning to tire RAPIDLY of 7, much more quickly than I did with either XP, or Vista).

PROBLEM: When I attempt to "Save As" a document (Notepad, for instance), or even a Paint image, I get a window/page/screen/whatever, that has no "Buttons" ... no button to "Save", no button to "Cancel". Simply NO BUTTONS???

I had this problem the other night, and we "faked" or cheated our way through it, by using the Enter (Return?) Key to advance the cursor (cursor??) to where we wanted to be (well, we "hoped" we were "there", anyway, since we could not "see" what button or drop-down dialog box was selected or highlighted).

It's almost as if I had a "Resolution" problem, whereby the resolution is set too low (say, 800 x 600), things are too big to be seen/won't FIT on the page. However, my resolution is set to the "Recommended" 1366 x 768.

Please help...this Netbook would be a WHOLE LOT easier to throw against a wall than my desktops ever were . . .

Thanks in advance,
glenn . . .
PS, Hoping I was/am clear here...under the drop-down boxes of "File Name" and "Save as Type", there is nothing to select - not "Save" or "OK" or "Cancel" ... NOTHING????... Read more

Answer:No "Buttons" to "Save" or "Cancel" in Dialog Boxes WIN7

Hi,

Type dpi into the Search box and choose "Make text smaller or larger" at the top of the search result list. In the window that opens see what it is set to. You want it at 100% rather than 125% or 150%. So if higher than 100% change it back to 100%. Hit Apply. You will need to reboot. See if that helps.
 

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Please help review my HijackThis File. My computer has problems with "Redirected Searches", "Advertising Pop-Ups", "Fake Anti-Virus Pop-Ups".

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:46:28 PM, on 10/24/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Edit by chaslang: Inline HJT log removed. READ & RUN ME FIRST. Malware Removal Guide sticky not followed.
 

Answer:"Redirected Searches", "Advertising Pop-Ups", "Fake Anti-Virus Pop-Ups"

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide
and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.
After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using a different user... Read more

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Ok so I'm using a custom visual style made by another user however I don't really like the buttons used that I mentioned above. The creator states it is acceptable to change the theme to however you like as long as you don't redistribute it anywhere.

Ok so I opened up the .msstyles file (using Restorator) located in the theme folder of this VS. I went into the images directory and located what seems to be the images used for the buttons. Intuitively, it seems like it would make sense to replace those images with different ones (perhaps from another visual style) and it should change them. However, would this actually work? Could the theme get messed up in some other way (like proportions or something if the new button images are smaller)? I don't know of any other way to change them that would be easy.

But I did run into another problem. For some visual styles I can't even locate those buttons in the images directory. Where else would they be?

Answer:Changing the "minimize" "maximize" and "close" buttons of a theme

Use Windows Style Builder to do that...

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Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

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I am using Windows 7 on my laptop and I have question about when to use "Home", "Work" and "Public" profile.

If I am logging in without setting password, and I am logging in network with "Public" profile, then will any other user, who can see my computer, be able to enter my computer and check the contents on my computer ?

I am connecting to a network and there are 6 other users connected to this network. In the set network location window, if I select the netwoek as "Home", does it mean that other 6 users will not be able to see my computer on network and if I use "Public", then all other six users will be able to see my computer on network ?

Thanks

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Hello guys, the last week I've been strugling with these nasty BSODs. At first I thought it was my HDDs as ntoskrn.exe somewhat hinted towards that from googling it. My HDDs have been causing a lot of trouble earlier as well due to their somewhat long years of service. However, I've recently reformated my computer and installed W7 on a brand new Corsair Force GT 120GB SSD hoping the BSODs would go away, they didn't.

I googled BSOD and I stumbled upon this forum and I thought I'd give it a try. I'm somewhat desperate, as I need my computer working for both work, school and amusement.

I've been trying to run Memtest in order to test my memory but without any results. I'm also currently running on only on 4GB chip instead of two, to see if the problem still exists. Also, without any results.

This is the second time I'm writing this thread btw, I was just about to post it and my PC crashed.

Here is my two logs + dxdiag (last crash didn't generate a log oddly enough).

Here is additional hardware/gear that I use:

Razer Megalodon 7.1 Headset
Razer Naga
Logitech G19
Logitech C920 (Webcam)
Corsair 750W PSU

My temperatures are also good. Both CPU and MB idles at around ~25. GPU's all good too. I'm also using a Corsair 650D chassi with dustfilters at both air-income so dust is minimal. On top off this, I use airpressure to clean away dust somewhat regularly and I also did exactly this 2 days ago when I reinstalled the pc.
... Read more

Answer:BSOD - "Memory management", "Bad pool header", "ntoskrnl.exe"

Are you over-clocking? Is the bios set to its defaults? Is the SSD set on a SATA 3 port in AHCI mode?
 

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Example sentence: vrytim I prss ths kys, nothing happns. Now I'm writing with my on-sreen keyboard. I'm clueless when it comes to computer stuff. How do I fix this? Is this a software problem, or a hardware problem?Help is much appreciated!

Answer:Kyboard deos not respond to the keys: "e", "d", "c" and "3"

My keyboard hath the thame problem with the thupid eth key. The blathted thing ith driving me nutth.

All theriousneth...er...seriousness aside, usually, that is a hardware problem. Can you find or borrow another keyboard and see if it will work correctly on your machine?

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Hi, my sister dropped off a gateway MT3432 laptop and when i turned it on, nothing works, It starts up but nothing shows on the screen. I hear the system booting up and spinning off the hard drive but cant get to the BIOS screen or nothing. I tried plugging in an external monitor and still nothing. I don't know what the deal is. Plz Help. I replaced the ram and the harddrive and still doing the same thing.

Answer:GATEWAY LAPTOP WONT BOOT """"HELP""""

Did your sister say she had did anything to the machine?  Played with registry? dropped it?

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Howdy everybody!
When I hit the Windows & Print Screen keys, it is supposed to generate a picture of my Desktop into a Folder, within Pictures, labelled “Screenshots.”
But there is no such "ScreenShots" folder there!
What should I do? If I simply create a new folder, and label it “Screenshots,” will do that do the trick?  Or is there a more complicated fix?
Your help would be appreciated. Thanks!

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Howdy everybody! I have a new XPS 8910 with Windows 10.  When I hit the Windows & Print Screen keys, it is supposed to generate a picture of my Desktop into a Folder, within Pictures, labelled “Screenshots.” But there is no such "ScreenShots" folder there! What should I do? If I simply create a new folder, and label it “Screenshots,” will do that do the trick? Or is there a more complicated fix? Your help would be appreciated. Thanks!

Answer:No "ScreenShots" Folder in Pictures To Hold " Print Screen" Images!

Is it just saving the screenshots somewhere else or is it just not taking screenshots at all? Don't know about your specific system, but on my Win 10 lappy, the screen blinks (dims) when the screenshot is taken.  
Did you look in all the subfolders in Pictures to see if Screenshots folder is buried in one of them?
Win 10 also has a Snipping Tool which will allow you to put a box around the part of the screen you want to capture and then you can save it wherever you want. Maybe that's easier, and you can pin the Snipping Tool to the Start menu so it's easy to find.

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Ok, so basically, whenever I turn the computer on, 3 error messages appear:

- A virtual driver failed to inicialize DLL. Chose close to end the program. H:/Windows/system32/code/pRee.exe

- A virtual driver failed to inicialize DLL. Chose close to end the program. H:/Windows/system32/code/pRee1.exe

- Error loading H:/Archiv~/GBPLUG~/gbiehcef.dll. Couldn't find specific module.

(sorry if some terms are incorrect, my computer is in Spanish, to I tried to translate as best as possible)

Please help me solve this terrible problem, it is really getting me on my nerves! (oh, and if this helps, I've recently donwloaded this so called "Limewire acceleration", and whenever I ran the setup, it didn't work. I don't really remember the name of the website I downloaded it from, sorry...)

Answer:Can't Open "My Documents", "Trash" or other files in "My Computer"!?

Hi and Welcome to the forum

I am almost certain that you have malware problems. Most like caused by you doing file sharing/ P2P - Limewire.

Suggest that you go here and follow the directions:

http://www.techsupportforum.com/secu...oval-help.html

Please be advised that the malware people are very busy and it could take a couple days to assist you.

BG

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Hi
I have recently updated to the creator version
My files end up in unintended destinations. When I click in the documents tab in the sidebar of the documents screen, it takes me to a ?Documents? folder that appears in ?One Drive? group. Any files that I send from my desktop end up there
Those files are also shown when I open the first ?Documents? folder that appears in the ?Quick Access? group. I have similar problems with ?Pictures? folders
I have attached screen shots that I hope will explain. I want all my files of any description to end up in the ?Documents? folder contained in the ?This PC? group. Can anyone help please?
Incidentally, I don?t understand the purpose of ?One Drive?, and don?t believe that I will have a use for it. Can I remove/disable it?

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I tried to associate the file extension .txt to a new editor program
with the well known cmdline programs ASSOC and FTYPE.

No, assigning them through WinExplorer menu does not work.
But this is another problem which should not discussed here.

When I type now one of the following alternative commands at the CommandPrompt then Win7 returns me something like:

assoc .txt=txtfile

"Access denied"
The following error occurs: .txt"

or

ftype txtfile=D:\notepad++\notepad++.exe "%%1"

"Access denied"
The following error occurs: txtfile"

Why?

The command above work fine under WinXP

Peter

Answer:"access denied" when using "assoc" and "ftype" from cmdline?

Question:

Did you run cmd.exe with administrative previlliges?
Elevated Command Prompt

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hi,

OK, this is a weird one.

I wanted to move the "My Music", "My Pictures", "My Videos" folders to another HDD. I moved the "My Documents" Folder to this HDD without a problem but the others I accidentally set the whole HDD as the folder (if that makes sense). So now the music, videos and pictures folders are set to this HDD and dont have an actual folder to change the properties of. Therein lies my dilema.

If anyone can offer any advice on this curly issue it would be greatly appreciated.

Shane

Answer:Remaking "My Music", "My Pictures", "My Videos" folders

  
Quote: Originally Posted by Legume


hi,

OK, this is a weird one.

I wanted to move the "My Music", "My Pictures", "My Videos" folders to another HDD. I moved the "My Documents" Folder to this HDD without a problem but the others I accidentally set the whole HDD as the folder (if that makes sense). So now the music, videos and pictures folders are set to this HDD and dont have an actual folder to change the properties of. Therein lies my dilema.

If anyone can offer any advice on this curly issue it would be greatly appreciated.

Shane


You have a backup from before the problem started? a win 7 dvd to do a repair install?
ken

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OK.....
As I said I am new.....
Hope this info is the way you need it.
MANY MANY THANKS IN ADVANCE FOR THE TIME & HELP !!!
Check out the following .....HHEELLLPPP


Logfile of HijackThis v1.98.2
Scan saved at 12:38:36 PM, on 11/12/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\logonui.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\System32\Promon.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\interMute\AdSubtract\AdSub.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\McAfee.com\VSO\mcshield.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Frank M. Gazzo\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Micro... Read more

Answer:NEW THREAD / "xads", "xlime", "Context3.kanoodle"

hi

how to create a folder ?

right click anywhere in your desktop
click new,a tab opens ,click folder ,name it hjtantivirus .

download again hijackthis and install it in the new created folder .

your hjt is here now
C:\Documents and Settings\Frank M. Gazzo\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

it will not work properly if it stays there .

and don t create a new thread ,keep only one thread .this one ,now .

1 more replies
Relevance 101.79%

I thought I was computer savvy until this problem came up. When I double click my computer, recycle bin, control panel, etc, the hourglass comes up for a few seconds, goes off, and nothing else. No error messages or anything, just nothing. I have viewed a few of the threads covering this and a common link was the hijack this result. I have posted that here, and really hope that someone can help me with this. I have run SpyBotSD and adaware, I have run mutiple virus scans, I did an SFC, and the final thing was to repair windows using the original disk, none of which has help. I am running Window XP w/SP2. Any other suggestions would be certainly appreciated. Hope to here from someone soon. MTCS, out.

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TDSTEL~1\ENTERN~1\app\pppoeservice.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusCl... Read more

Answer:I cannot open "my computer" "control panel" "recycle bin", etc...

You may want to reinstall the operating system.

Backupthe files that are importantto you before you reinstall.

The "New" installation will overwrite the current one

If you do not format your hard drive before the reinstall the installation should not harm your files (That's why I suggest backingup your files) and will speed up the installation process.
 

1 more replies
Relevance 101.79%

Hi:

Looking for insight/advice re: KB3054476.

According to Infoworld, it was "Optional" in May, but I was not offered it then.
This week, it was offered as "Important" and "Recommended" (!), but only for one of my 2 Win7/64 boxes.

I have read the MS KB article, as well as THIS FORUM THREAD, the latter of which includes a report of a BSOD due to this particular update.

However, there isn't much out on the web about it.
And most of the discussion about it is overly technical for me.
And I am confused as to why it was previously offered as "Optional", but now is "Important" or "Recommended".

I don't *think* I "need" it (as I have no webcam on this box). And I don't like to tempt fate by fixing things that are not broken.

So, 3 questions:
Is it safe to install?
Is it really necessary/important?
Or would I be OK to hide it?
Thanks very much in advance!

Answer:KB3054476 offered as "Important"/"Recommended"/"Optional"

The status of updates changes with circumstances.
If an update isn't relevant, it won't be offered at all.
If however it's relevant but the related software is not apparently in use, it may be 'optional' - and gravitate to 'Recommended' or 'Important' if the related software is in use.
It can also be promoted through the hierarchy by MS depending on feedback through WU and error-trapped feedback.


If you have (and use) a webcam, then it's probably best to install the update.

4 more replies
Relevance 101.79%

Guys,

I am a little confused with regard to some of the mail options in Outlook Express. (I have version 6) What is the difference between the "Drafts" and "Outbox" folders?

Further how does the "Send Later" option work from the file menu? I always thought that "Send Later" was the same as using "Drafts" but what happend was that I was doing an e-mail, went to Drafts, or clicked on "Send Later" or Outbox and then after I clicked on "Send" doing a regular send, I checked my Sent folder and about 3 copies of the same message were delivered to the same person! (I only sent one message-not 3!)

What is the deal with the "Outbox" folder? Apparently that is not like the Drafts folder....correct?

What's the difference between doing a Save, Save As, and Send Later with regard to OE functions? If I want to save a message that isn't done yet, which of these 3 options should I use? (I.e, I want the message to go to the Drafts folder for example and stay there until I TELL OE to send it.) I think whatever I did above was that I modified my message and then click on where it just automatically sent next time I opened the message. A review of these features would be helpful!

Just for the record, I also use Yahoo Mail and find that so much easier!

Jack
 

Answer:Please Review OE "Send", "Drafts", and "Outbox" Options

Jack
To save an E-Mail to your Drafts folder for work on later then you use the File\Save option.
If you wish to save the E-Mail in another format such as .EML or .TXT or .HTM then you use the Save as function. You will also be required to specify a folder to save in or use its "My Documents" default.
Send later function if only one e-mail account exists will place the e-mail in the outbox and send it the next time you click on the send receive button. If you have multiple accounts then you can specify which account to send it from.

Dave
 

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Relevance 101.5%

So got windows 8 Dev installed so far so good, I thought I would like the left screen bump to go to last app or program used feature till I installed some games and tried to play them suddenly my left side of my screen is no good if needing to scroll to the side say in a game like Starcraft II, Civilization, ect. Anyone know how to disable it?

Answer:Disabling the left screen "Bump" or "quick switch"

I want to know how to activate it, sometimes my quick switch is unavailable

7 more replies
Relevance 101.5%

Vote for this suggestion
windowsphone.uservoice.com/forums/101801-feature-suggestions/suggestions/6478870-add-never-and-only-on-startup-options-in-the-d]Add "Never" and "only on startup" options in the drop down menu of "require a password after" option of lock screen setting. ? Feature Suggestions for Windows Phone

Answer:There should be "never" option in "require password a after" lock screen setting.

I personally think this option is about as niche as something can get.

2 more replies
Relevance 101.5%

Hi.

I accidentally pulled the plug out of my computer when it was in the middle of shutting down. Now that I've tried to reboot it, I get a screen saying:

Safe Mode
Safe Mode With Networking
Safe Mode With Command Prompt
Last Known Good Configuration
Start Windows Normally

Whenever I click on any of the options above, I always ends up back at the same screen, suggest the above options again. I've tried rebooting I again a few times but nothing works?

Any ideas?
Thanks.
 

Answer:Stuck on "Safe Mode"/"Last Known Good Configuration" Screen

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Hi

Is it possible to start the app without "Security Worning" window ("Cancel. Open, More Info" buttons)? If yes, how you can make changes then?

Is it possible to start the app without "Microsoft Access" window on the background?

Thanks,
Barbos
 

Answer:Solved: Access 2003 - To start the app w/o "Security Warning" and "Microsoft Access"

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"";"C:\Windows\System32\services.exe";"Trojan horse Dropper.Generic_c.MMI";"Object is white-listed (critical/system file that should not be removed)"

There are a lot of other trojan horse walkthroughs, if someone can point in the right direction more specific to my horse droppings... :cry

Brand new computer... and AV wasnt the first thing to get downloaded... doh!
 

Answer:C:\Windows\System32\services.exe";"Trojan horse Dropper.Generic_c.MMI"";"Object is

Re: C:\Windows\System32\services.exe";"Trojan horse Dropper.Generic_c.MMI"";"Object i

Welcome to MajorGeeks, thernbear

Delete items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[3].txt
Attach RKreport[3].txt to your next message. (How to attach)

__

- Rescan with HitmanPro, when it finds services.exe - Virus, allow it to Replace by clicking the down arrow next to the detection and choosing Replace.
If Desktop.ini - Trojan if detected again, you can allow HitmanPro to Delete this but Ignore any other detections from the time being.
Afterwards, click the Next button.
HitmanPro may want to reboot the PC in order for the changes to take affect, please do so.

__

Once you are back in Windows, run another scan with HitmanPro and then attach the latest hitmanpro.zip log. (How to attach)

__

Completely delete these two folders manually using Windows Explorer:
c:\windows\installer\{0f7e99ff-f00f-32b4-d531-ecd74ed08177}
c:\users\#2\appdata\local\{0f7e99ff-f00f-32b4-d531-ecd74ed08177}

Let me know if you were successful or not.
 

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Relevance 101.5%

First things first, thanks to all who can help.....





I need to programmatically make some adjustments to the Internet Explorer security settings. Most of these settings I have found but there are a few I have not been able to get a clear exact location for in the registry. I will be using a .BAT file to make
the adjustments on 100+ PCs.





Here is what I am looking for.....





Under the "Internet  Properties" found in control panel, under the "Privacy" tab there is an "Advanced" option button. When I click on it I get an "Advance Privacy Settings" options box. On it are several settings.
The first setting, "Override automatic cookie handling" needs to be checked in order to access the other options. I can do that by adjusting the DWord value of "PrivacyAdvanced" under the "Internet Settings" key in the registry,
"HKCU\Software\Microsoft\Windows\CurrentVersion\Internet settings", to be specific.





What I have not been able to find are the registry entries for the "First-party Cookies" "Accept, Block, or Prompt" options, the "Third-party Cookies" "Accept, Block, or Prompt" options, and the "Always allow
session cookies" check box. Please see picture below....















I have seen references to the following settings as being where those options exist, but nothing that explains ... Read more

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Relevance 100.63%

My Apply Button in Internet Options is "white-out" or grayed-out" in my Internet Explorer brozer , therefore I cannot make any changes in my Internet Options. Please explain how to fix this problem in very simple steps being that I am not a computer wiz !
 

Answer:Apply Button in Internet Options is "white-out" or grayed-out"

closing duplicate, please respond at http://forums.techguy.org/windows-vista/1041319-internet-options-apply-button-grayed.html .

please do not create duplicate threads for the same issues.
 

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Relevance 100.05%

These are in Firefox. I'd like to turn off all of these dumbo messages. If you know how, please let me know how too.

Thanks,
Burt

Answer:How do I turn off "Share Location," "Allow Full screen,"

Follow this guide from Mozilla support: https://Permissions Manager - Give certain websites the ability to store passwords, set cookies and more | support.mozilla.org
You can set individual web sites or you can do like I did and follow the second part of the guide and set for "all sites". You'll see the settings to ask or block either request to the right.

For further exploration try typing about:about into the address bar, be careful using the resulting page, all the links are mozilla/firefox related; Some of the links are benign, and others can get you into trouble.

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Relevance 100.05%

Hey guys.
Can you pleas explain me what does Hardware Acceleration means and why is that when it is turned on, it causes a green screen on the video (with audio working).
It happened to me once in YouTube, where I had to go in to settings and unpick the "Enable Hardware Acceleration", then it worked!
And 2nd time similar thing happened in Cyberlink PowerDirector 10, when I imported .mp4 and flv video files and it showed me green screen with audio. After unpicking "Enable Hardware Decoding " it was fixed.
My Sony VAIO has:
CPU - Intel Core i5 M430 2.27GHz
RAM - 4GB
GPU - AMD Radeon HD 6500M/5600/5700
Does this mean that I have a problem with my hardware, or maybe I need to set up something??? to ba able to use Hardware Acceleration. As I understand I should be able to use it!!??

Thank you
Have a nice day

Answer:Enabled "Hardware Acceleration" causes "green screen"

I don't know what the problem is but the only time I had this issue is when I installed a VM and get black screen on youtube so I had to enable that.

6 more replies
Relevance 99.47%

So... my Windows Defender gave me a warning earlier ago. It said I had an infected system file named "hosts". I already removed the file from my computer, but it can still be found on my history. Look:

What is that malware about anyway? I know I already removed it, but I worry a lot about my computer so I want to make sure everything is fine.

So... can someone tell me why I got it? Is it really dangerous?

Answer:Windows Defender gave me a malware warning (file name = "hosts")

First of all the threat has been removed. You are no longer in danger from that particular threat. Malware is used to describe harmful software that has been installed on your computer. It can be very dangerous with the capability of hacking into your system, harvesting passwords, bank accounts, etc. In your case it was a medium threat. It usually means, pop ups, advertisements. Since it has been uninstalled it is no longer a threat.
For the future, download the free Malwarebytes and scan once a week.
Be sure that you have a quality Anti Virus such as Avast.
Stay away from sites that may be dangerous. Those are the ones that you really want to visit.

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Relevance 99.47%

I was browsing through the internet today and this bloody thing infected my computer. It removed my McAfee and I couldnt access my Task Manager, I could not uninstall the program, I tried deleting it's associated files (But by this time,as I had guessed, that that would not work either, as the programmer of this virus seems to have done everything possible to prevent it stopping)
Because I had no antivirus software I looked up on the internet and did a very stupid thing. I came across this website - http://www.bleepingcomputer.com/virus-removal/remove-my-security-engine
After reading another write up it seems that the solution that was on this site is linked with my original site of "My Security Engine".
As I had no other anti virus, i took a stupid risk and downloaded the software to get rid of the virus.
Ever since I cannot open McAfee and even after I have reinstalled it.
Please tell me what risks are my computer under and what can I do to completely get rid of this off my system, and how do I know the checks that are being done are covering every part that this virus has accessed.

Urgent!!!!!!!!! Please help!!!!
Thnks Recessionbuster
 

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Relevance 99.47%

About a month ago Computer Associates' internet security suite (free through my ISP) told me it couldn't update. Tried a couple of things and gave up. Uninstalled CA and installed AVG Free. Same thing. AVG Free can't update. Today I got a message "attention...trojan spm/lx...etc." with a prompt for a web page, but instead I closed the window from the top right corner. Today I also got a background on my desktop that said "your system is infected, system has been stopped due to a serious malfunction".

I started through some of the threads on this site, and was looking at a promising thread (855938-trojan-spm-lx-infection..) that cybertech posted and instructing kramer8886 to run malwarebytes. I installed malwarebytes and it opens but self closes in a matter of seconds (regardless if I hit quick scan or not).

Some additional symptoms:
1. Can't open computer in Safe Mode
2. Can't use "run" from start menu
3. Can't use volume on computer
4. Malware is redirecting my url choice to its own choices

This is the first virus that I can't seem to deal with myself. Any help is appreciated
 

Answer:Malware indicates "trojan spm/lx" and "your system is infected"

Windows XP operating system
It has also disabled my Task Manager and is currently running something in the background
 

2 more replies
Relevance 99.47%

I copied this from another post, as it is exactly the same problem I am having:

virus.. popup "Malware Wipe" "the spy guard" and alot of commercials like porn poker and more crap..
this is what I get when I start internetexplorer
Recommended Anti-Spyware Software: Pest Trap, Malware Wipe, Spy Guard Internet Security

TOP RATED
Pest Trap
Most popular spyware/adware cleaner software all over the world. Cleans all known viruses and worms.

Visit Website Free Scan
Malware Wipe
Became one of the most popular programs very fast. It`s really easy to use and at the same time very effective.

Visit Website Free Scan
The Spy Guard
Developed as the most efficient spyware cleaner with realtime protection.

Visit Website Free Scan
Brave Sentry
Award-winning spyware removal utility that will help you fighting all kinds of spyware including keyloggers, trojans and password thieves.

Visit Website Free Scan
AD Protect
World's leading software application that checks, protects and re-checks spyware and spam vulnerability in your home computer.

Visit Website Free Scan
Here is my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 8:40:21 PM, on 6/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.... Read more

Answer:Solved: "Malware Wipe" "the spy guard"

16 more replies
Relevance 99.47%

Hi Guys, any ideas how to access my external hard drive [TOSHIBA MK3029GACE] device manager can see it but it does not appear in disc management.

I use this HDD perfectly in my car HDD player. But when I try to connect it to my Laptop, it does not show up in disk management.

Please check the attached screen shot..

Thanks for the help....

Answer:HDD shows in "Device Manager" but not in "DiskPart"or" Disk Management

Specs show that drive has a ATA-6 interface (P-ATA, or IDE). How are you connecting this drive to your laptop? Does the laptop have a PATA or SATA connection? Does it use an adapter?

1 more replies
Relevance 99.47%

Hello everyone
I have this problem for more than 3 months for now...

The INSTRUCTION AT "0x00a96ce0"referenced memory at "000000000" couldn't be written".

That's always what i get when i restart my computer,just before screen goes dark.
I believe that it has to do something with Microsoft updates.The reason i believe this, is that i once reinstalled my PC and didn't have any problem until i didn't update my PC.
And i posted here that thinking my problem was solved but unfortunately i was wrong.

Please if you have any tips on this one let me know it would be greatly appreciated.

Thank you!
 

More replies
Relevance 99.18%

I'm trying to fix my brother's computer after he opened a trojan attached to an email. The email was the one saying your credit card had been charged for airline tickets.

The computer is a Dell Dimension 3100 running Windows XP SP2.

The first problem is that after normal login there is a blue screen with a yellow window in the window with the message

"Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer."

There are no icons visible. The only action I can perform is CTL-ALT-DEL to bring up the Windows Task Manager. I told my brother to start in Safe Mode from which he scanned the computer using AVG Free Edition which was installed before the infection. This did not fix the problem.

Starting Safe Mode I now get a black screen with Safe Mode in the corners and the operating system name at top. The blue login screen then comes up with Administrator and my brothers account. I click on Administrator and I get the same black screen as before with Safe Mode in the corners and the writing at top. My brothers account does the same. There are no icons or Start button visible.

Again, the only program I can bring up is the Windows Task Manager. Using that, I managed to install and run SmitfraudFix which was given as a solution to "Spyware detected" screen. After rebooting this did not fix the problem. I also installed SpyHunter 3.5.11 which found Zlob.Trojan, Rogue.AntivirusXP 2008 plus some other ... Read more

Answer:Safe Mode "Black Screen" and "Spyware detected" screen

Anyone want to answer this?

1 more replies
Relevance 98.89%

Any help and advice will be greatly appreciated!

Does the Windows Firewall Warning pop-up indicate that I have multiple malwares on my computer?

Thank you very much in advance!!
 

Answer:Multiple malware? -trouble removing "Ads by Shopping Deals" & Windows Firewall Warning

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

14 more replies
Relevance 98.89%

Hi, I just recieved malware this morning when I was checking online where to watch baseball online on reddit. I have never done this before and won't after this encounter. lol Hopefully I can attach files correctly. Thanks for the hopeful anticipated positive results.
Best Regards, James
 

Answer:Just got malware, "Warning Flash Player is out of date"

Hello,
You're missing FRST.txt report.
 

0 more replies
Relevance 98.6%

Hi all
Previously the  "Save Picture"  box would put a web generated title in the box and automatically selected JPEG.  Now the title box reads "untitled" and the only file options offered are "png" & "bmp" 

Please note that a similar post has appeared, but the solution did not match the fault.  I'm seeking to restore the automatic response to save picture, that might have been upset by antivirus clean-up programme.

Thank youin advance for considering my problem

More replies
Relevance 98.6%

I have been playing the game for a few weeks now in my spare time on my Windows 10 desktop and have acquired some bonus packs, a dozen vehicles, upgrades, unlocked 5 seasons, and moved my user rank up to 4824 in the multiplayer ranks amongst various other things. I do not want to lose my progress but for the first time i wanted to upload a ghost the other day and seen that (it seems) I will lose all progress if I log into Facebook now. Also, I noticed that my "local account" doesn't transfer my save data when I log into the game on my Windows 10 laptop (which is super inconvenient because I am rarely home). I seen topics posted that a Facebook sync fixes this but I am afraid I will lose all my progress.
Anyone have any experience with this?

Answer:On Windows 10: "Asphalt 8 Airborne" can I sync my "local account" with my "Facebook Account?"

I am with you on this. I'm having the same problem, and the Customer Care form at Gameloft is not set-up yet for inquiries on desktop platforms. Also, search engines are hard to trigger relative informaiton on the subject. I have no intention of changing over to my Facebook "version" if the progress isn't going to be transferred.
It's just a new problem brought around to headline the Windows 10 updates. I'm sure there will be a wait time, but there has got to be a flood of new Win10 users that are firing up their CC services for a fix.
If I find out that it fixable, I'll get back to this thread.
Jerry

2 more replies
Relevance 98.31%

How do I change the font of "Welcome", "Logging Off" and "Shutting down"? Is it hard coded in a uifile? Which file are the words in? Is the file written in XML?? John

Answer:Change font of "Welcome", "Logging Off" and "Shutting down"?

  
Quote: Originally Posted by RBCC


How do I change the font of "Welcome", "Logging Off" and "Shutting down"? Is it hard coded in a uifile? Which file are the words in? Is the file written in XML?? John


I am not sure you can change the fonts though if you wish you can change the text from "Shutting Down" to "Bye Bye" or so, by editing, winlogon.exe.mui.

3 more replies
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hi. i'm new here. nice to meet all of you!
just like a lot of folks i'm sure, i've come here because there are some weird things running on my pc that shouldnt be in there.
please help!!!!!!

heres the hijack log
(thanks in advance. i don't know much about this computer virus stuff.)
~eric

Logfile of HijackThis v1.99.1
Scan saved at 10:06:40 AM, on 9/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SYSTEM32\qttask.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe
C:\Program Files\Windows Media Components\Encoder\Wmencagt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\Program Files\Common Files\Verizon Online\AppMgr\vz... Read more

Answer:"windows no disk" and "winsilly" "win956temp"

11 more replies
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Hey guys. This morning I got a really strange error code. When I tryed to update Steam on my PC, this error message popped up;

"The instruction at "0x00172058" referenced memory at "0x00d1004". The memory could not be "read".

Click OK to terminate the program.

Lately, I have'nt been able to install WoW either, I install it all the way to 100% and then when I try to launch it, I obviously have to re-download all the patches but it prompts me that I have to install it again, even though it is all there.

Tryed downloading the full game digitally off of wow-europe.com too, I click run to get it started, nothing happens and then this message pops up.

"The instruction at "0x00182058" referenced memory at "0x0f070014". The memory could not be "read".

Click OK to terminate the program.

I don't know what's up with it. My freind told me to run a CHKDSK /R to see if there was anything wrong with my drive and it ran smoothly, although I must say it took about an hour or so.

So, that was complete, tryed to do it again and I still kept getting these error messages. But I saw something on my desktop that wasn't there previously. It is an error log. Here is the error log;
#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d5ecb6d, pid=1584, tid=1248
#
# Java VM: Java HotSpot(TM) Client VM (11.0-b16 mixed mode, sharing wi... Read more

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Hi - I have a thinkpad x61t. When it's in the docking station, whenever I press "shift" "alt" or "ctrl" a little pop up window tells me that key is being pressed. The laptop does not do this when it's out of the docking station. I've looked all over the control panel in vista and can't find any setting.

Any ideas how to switch it off? Driving me nuts! Thanks.
 

Answer:"shift", "alt", "ctrl" appear onscreen when pressed (see pic)

You mentioned that you have looked in the Control Panel so this may be something you tried already:

Control Panel - Ease of Access Center - Make the keyboard eaiser use - uncheck 'Turn on sticky keys'.
 

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Recently after updating Windows 10 to Fall Creators Update (1709) (I think this started to happen after clicking the "forgot password" button on the sign in screen, just a theory), all messages on the shutdown/boot screen in Windows (for example "Shutting down", "Restarting", "Welcome", ...) became replaced with "Just a moment". It isn't a huge inconvenience, but "Working with updates" also got replaced by it, so I don't know if the computer is installing updates or is stuck at shutting down for example if it takes a long time.
I don't expect anyone to have a solution, I'm just wondering if someone else has this problem. SFC and DISM didn't help me, changing the system language did not help.
 

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Hey everyone,

Unfortunately, my computer has been infected with a particularly virulent, or relatively new, virus (for which I am currently awaiting help on the Malware removal sub-forum). I wanted to ask, though, if anyone else has had to deal with this particular Trojan before because, from what I have been able to find out, it (i.e. Trojan_Win32.Generic, or "TidyNetwork.com") doesn't seem to have a remedy as of yet. I've checked just about every virus database I could and have come up empty handed every time. What's more, I've downloaded and ran half a dozen different top-shelf Anti-virus' scans and removal programs, only to end up disappointed.

Does anyone know what the deal with this thing is?

Best,

John
 

Answer:"Trojan_Win32.Generic" a.k.a. "TidyNetwork.com" & "Strongvault"

Please do not start another thread for the same issue.

I'm sure someone will be along to help you in your other thread soon.

Closing duplicate.
 

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Windows XP SP3
WMP 11

When I open a media folder & select Play All on the Explorer left pane I get the "Copy to" selection window and then the "Move to" window. When I cancel these the files load into WMP 11.

Anyway to get rid of the "Copy to" & "Move to" commands, so that it just loads the media files in WMP 11?
 

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OK...
I'm looking for some help getting rid of theses creeps!
I have tried several programs including Spybot, Spyblaster, Lavasoft, Mcafee, etc. etc. with no luck.
I'm new to HijackThis but here we go..... ]

Logfile of HijackThis v1.97.7
Scan saved at 11:59:09 AM, on 11/12/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)SIZE=5]

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\System32\Promon.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\interMute\AdSubtract\AdSub.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\McAfee.com\VSO\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
G:\HijackThis.exe
G:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Mi... Read more

Answer:(I'm new here) help w/ "xads", "xlime", "Context3.kanoodle"

hi pdx

please download the new hijackthis from here
http://www.majorgeeks.com/download3155.html


and install it in it s own folder like this :

C:\hjtantivirus\hijackthis.exe

scan again with the new hjt and post a new log .

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One feature I really liked in XP was the ability to look in a folder through My Computer and sort the files by extension. For example if I wanted to get all .jpg files to one side of the folder as I looked for a file, I could click View, Arrange Icons By, Type and make that happen. I don't see that feature in Windows 7. I'm using W7Pro and can't find that or a similar feature anywhere. Is it here and I just haven't found it? TIA

Answer:Where is "VIEW", "ARRANGE ICONS BY", "TYPE"

open a window ,click organise/layout /menubar.
then when you click view in the menu bar group by is in the list

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One of our Win10 laptops has a context menu with "Properties" that uses shortcut key "r". The other uses key "o" which conflicts with "open". I have no idea how it got corrupted. Suggested locations in the registry for context menu doesn't list it. Software tools work on old windows or only delete/disable context menu items.
How can I fix this?

Answer:Context menu "Properties" uses "o" shortcut instead of "r"

I have no idea if this will work but the following tutorial has often helped me fix corrupted file & folder associations. Use option 2 for a few specific cases like Drive and Folder.

Default File Type Associations - Restore in Windows 10

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Hardware: Toshiba Satellite P105-S6177 System: Vista Home PremiumMemory: 2GB RAM, 120GB DriveProcessor: Centrino Duo 1.73GHzChip Set: Intel 945GM ExpressFurther Explanation:User Choice:      System ActionShut Down      RebootHibernate         RebootSleep         Sleeps... but won't come out of SleepFurther Explanation and Attempts:Using the Toshiba Power Management feature does change choices of action but the outcome is the same as choices from Vista menu. For instance, if I choose to have the system Hibernate when the lid is closed, the system goes into hibernation momentarily then restarts, or if I press the power button, the system shuts down then immediately restarts.I can use the command line: ?rundll32.exe powrprof.dll,SetSuspendState? and the system will go into hibernation but then immediately restarts.The only way to turn-off this computer is to hold the power button for 5 seconds or more and then when powering-up again, I get the nasty Microsoft warning that the system didn't shut down properly last time and do I want to start in safe mode or normal, etc, etc with all it's slow checks with this type of startup.The Sordid Story:I just purchased this Toshiba Satellite P105-S6177 from RefurbDepot. I know, that's my first problem. Secondly, they did not include a manual or recovery disks. When calling ... Read more

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Hi There,

I've been having major problems with my laptop over the last few weeks, it constantly is running extremely slowly, and the CPU and Physical Memory are both running at high percentages (right now
at around 75% each) - I've running the Hijack this log (below), any help would be much appreciated.

Thanks in Advance

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:48:09, on 06/02/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Windows\vsnpstd3.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\sttray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\P... Read more

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Got a problem with a compaq presario CQ56, in that whenever I log on to my main profile, it will start normally, and the desktop and icons will appear for a second, after which all the icons disappear and a few seconds later, so does the background, leaving me with a blank white screen. All the programs seem to work fine though, just "underneath" the white screen, as when I ctrl+alt+del, it returns to how it should be untilI perform an action

So far I've tried restarts, full shutdowns, emergency shutdowns(battery removal), switching users back and forth just about everything from taking it apart, which I don't think needs to be done

Any and all help would be appreciated
 

Answer:White "cover" on screen (compaq presario cq56)

If you can, try hooking the laptop to a computer monitor (should have a video input jack on the side somewhere) and booting the computer, then hitting FN until you get a picture on the monitor.

EDIT: I missed a few elements of the original post, sorry
 

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Very odd problem. I was looking at website: wiki.ffxiclopedia.org I am usingthe newest IE, and OS is Windows 7.

The site was working fine. I went to search for something an it broght me to a white screen that had text in the upper left hand. The text said "Too much of something"

Thats it.

I thought the website was hacked or crashing, so i tried to do the same on a differen computer. The site worked fine on a different computer. The site also works fin on the computer with the problem if i enter through "InPrivate"

I rebooted the computer and still get the same problem, I find this odd because it works with in private filter, but not the normal way.

All other sites work.

I am running a full scan for malware and viruses now.

Any thoughts on what is going on, I can't find anything through internet searches on this.
 

Answer:Solved: Problem: "Too much of something" is written at top left of a white screen

i just had this same problem ... to fix it i just deleted ALL my browsing history, including favorites website data. hope this helps
 

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I took my notebook to Bestbuy last week because it was greatly overheating... it was going as hot as 82 degrees celcius. A few months after purchasing this laptop, my screen began to have this faint mark on it, which almost looked like dust was stuck inside the screen, scattered inside a 1cm circle on the top-center of my screen. It is very faint and can only be seen when I tilt my screen, but it's very visible when in the dark. Over the months, it grew larger and now it's almost an inch large. I figure its due to the overheating, so I decided to send it into Best Buy with only 5 months left on my warranty.

Anyways, I got the call of Friday that it was ready to be picked up, so I drove down there yesterday and the screen wasn't replaced and the mark was still there. They Geeksquad guy told me they won't replace it because its what they call a "white spot" which is created from me banging my finger or an object into that part of the screen. I never touch my screen and nor does it make any sense it can be this "white spot" because it's just getting bigger.

What should I do? Is Bestbuy right, or are they trying to just get out of a repair? Have any of you had a similar issue with your screen?
 

Answer:Notebook screen "white spot"? huh? Bestbuy's messing with me, I think.

If you know you have honestly never touched the screen go back and tell them what you told us here. You never touched it and it got worse. Tell them you have warranty left and you want the laptop fixed. If they start making up excuses and such just say something like this...

Warranty is for Defective products which this is & was not caused my myself so I would like this fixed under warranty or I'm going to get head office involved and so on.

Just dont start yelling at them because then you will get no where.
 

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My sister (in a distant city) got a new computer running XP called me. Her kids got into the computer and now the screen is black except for a white stripe along the top withe words written there, "out of range."

No mouse control and no cursur.

Any ideas on how to fix?

Thanks, shortcut
 

Answer:Black screen except for white strip reading "out of range"

The out of range error is usually generated by the computers memory having problems. try taking the cover off the pc and re-seating the memory. If you can get a memory diagnostic tool off the net somewhere use it. The other guys who post here may be able to tell you of a good one.
 

3 more replies
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Hi,

Have read the instructions at: Blue Screen of Death (BSOD) Posting Instructions tried to download the SF_Diagnostic_Tool, but it seemed to hang. There are several enquiry posts on that thread which have not been addressed I also noticed. I do not know which other 'configure dump file settings' will be likely to shed some light on my crashes.

My dual core 32 bit, Windows 7 Home Premium (4GB Ram) which I upgraded to several years ago - away from Vista - is now crashing on a regular basis, at least once a day. I get the following.

"STOP: 0x000000F4" blue screen with white script.

The pc will restart after about 10-20 minutes if I let it stand. The full blue screen crash seems to happen when I have one or several browsers open. Activities will suddenly freeze, the clock will stop, the mouse become unresponsive, then a complete freeze, then after about 30 seconds, blue screen.


Is there a pc log to tell me what is going wrong & how I can correct whatever it is that is causing these crashes please? The crashes are becoming more frequent over the last 3 months or so.

For the record, my Windows 7 is now less stable than Vista was, crashes more often, crashes playing music (wav), crashes playing videos (Power DVD), and blue screen crashes when I surf the Internet.

I am pretty sure Win7 compiles some form of "crash dump" record before it restarts. Please specify or kindly suggest which crash recording module will tell me what is happening here?... Read more

Answer:Multiple crashing - "STOP: 0x000000F4", blue screen with white script.

If you need to let machine stand before it will reboot then probably be an overheating issue have you checked/been monitoring temperatures at all

Have a look in C:\Windows\Minidump for any dump files generated
Dump Files - Configure Windows to Create on BSOD you want method 2 step 2 IMO (its easiest)

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A while ago, ALL my htm and html file icons in Windows Explorer changed to white paper icons with the corners turned town.

I do not have this problem with any other icons--just htm and html.
I do not have this problem with other file managers, such as XYplorer or Shelless.

The problem is only htm and html file icons in Windows Explorer.

Any suggestions appreciated.
Thanks,
Janet
Windows 7 Home Premium 64-bit

Answer:"Internet Explorer icon" = "white paper icon"

try the fixes suggested here: Incorrect or generic Windows icon displayed for HTM and HTML files

Please update your OS details as it currently shows as "XPPro":
Top of forum page > Quick Links >> Edit Your Details

If you post for help in future and forget to include your Windows version in your post, we assume it's the version shown under your username, so keeping it up to date is important to avoid giving you irrelevant advice.

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The System Fix Virus & Privacy Protection Virus hijacked and infected my system: WinXP (64-bit). They've caused my default web browser to change frequently (each time I reboot my PC). So I've been having trouble getting rid of all of this malware/viruses from my system, since I use Windows XP x64.

ComboFix.exe and TDSSKiller.exe are not compatible with my Windows XP 64-bit system. So how do I get rid of the malware/viruses from this computer without those apps that were made to get rid of the following problems on other Windows OS's?:

:cry: The latest version(s) of ComboFix and TDSSKiller don't work on the 64-bit version of Windows XP, but they are compatible with the 64-bit versions of Windows 98, XP, VISTA, 2000, 2003, 2008 and Windows 7!

1. System Fix Virus (the first virus that affected my Windows system, 2 days ago.)
2. Privacy Protection Virus (behaves almost exactly like the aforementioned virus)
3. Google-Redirect Malware (redirects all my searches to this site: 63.209.69.107)

Thanks in advance to the MajorGeeks.com users for helping me and others with this malware/virus problem: I understand and read the previous pinned-thread about the revelant malware/virus issue that Windows-users solved with the programs I've been unable to install on my system. The aforementioned malware/viruses began to infect my PC on December 14, 2011 (since that day, I haven't found a single anti-virus program that can detect the Google-redirect malware/... Read more

Answer:Infected WinXP 64-bit with "System Fix Virus" & "Privacy Protection Virus" (Malware)

Re: Infected WinXP 64-bit with "System Fix Virus" & "Privacy Protection Virus" (Malwa

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link. Just skip the part with ComboFix.

READ & RUN ME FIRST. Malware Removal Guide
and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.
After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but ... Read more

1 more replies
Relevance 97.44%

The System Fix Virus & Privacy Protection Virus hijacked and infected my system: WinXP (64-bit). They've caused my default web browser to change frequently (each time I reboot my PC). So I've been having trouble getting rid of all of this malware/viruses from my system, since I use Windows XP x64.

ComboFix.exe and TDSSKiller.exe are not compatible with my Windows XP 64-bit system. So how do I get rid of the malware/viruses from this computer without those apps that were made to get rid of the following problems on other Windows OS's?:

The latest version(s) of ComboFix and TDSSKiller don't work on the 64-bit version of Windows XP, but they are compatible with other versions of Windows: 98, XP, VISTA, 2000, 2003, 2008 and Windows 7!

1. System Fix Virus (the first virus that affected my Windows system, 2 days ago.)
2. Privacy Protection Virus (behaves almost exactly like the aforementioned virus)
3. Google-Redirect Malware (redirects all my searches to this site: 63.209.69.107)

Thanks in advance to ANY users for helping me and others with this malware/virus problem: I understand and read the previous pinned-thread about the revelant malware/virus issue that Windows-users solved with the programs I've been unable to install on my system. The aforementioned malware/viruses began to infect my PC on December 14, 2011 (since that day, I haven't found a single anti-virus program that can detect the Google-redirect malware/virus on my system).
&nbs... Read more

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Made a HUGE mistake, messed with the settings under "My Computer" > "Manage" > "Services> and also the "Local Users". Now having trouble, can not see my "Start and Task Bar", the "windows"+ ''e" is no longer working.

How can I restore the Services & the Local Users account without having to reinstall my whole computer? I am afraid I will loose lots of files... I do not remember what exactly I changed, but some of the "Services" I changed to "disable" now when I try to open properties and change them back, I am unable. The right click to get to properties is not working.

Your help is highly appreciated.

Answer:How to restore the defaults for "services" under "My Computer" > "Manage>

I am not sure about the "quick" way of restoring, but what you can do is go back to services, "RIGHT-CLICK" the white area select "HELP" then the third option is "Default settings for services"

you can see what the default was and manually restore it. I have tried to copy and paste it below

==========================================================

Service Startup Type Log On As Additional information
Alerter Manual Local Service
Application Layer Gateway Manual Local Service
Application Management Manual Local System
Automatic Updates Automatic Local System
ClipBook Manual Local System
COM+ Event System Manual Local System
COM+ System Application Manual Local System
Computer Browser Automatic Local System
Cryptographic Services Automatic Local System
DHCP Client Automatic Local System
Distributed Link Tracking Client Automatic Local System
Error Reporting Automatic Local System
Event Log Automatic Local System
Help and Support Automatic Local System
IMAPI CD-Burning COM Manual Local System
Internet Connection Sharing Manual Local System
IPSec Services Automatic Local System
Logical Disk Manager Automatic Local System
Logical Disk Manager Administrative Service Manual Local System
MS Software Shadow Copy Provider Manual Local System
Net Logon Automatic Local System
NetMeeting Remote Desktop Sharing Manual Local System
Network Connections Manual Local System
... Read more

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Answer:"msvcr80.dll is missing from your computer." WindowsUpdate_00000643" "WindowsUpdate_dt000"

Hi,

Please share more information with us, when did you found this iussue? what action are you doing when you found this issue?
Plese first refer to this KB, does it fit this issue?
NET Framework update installation error: "0x80070643" or "0x643"
http://support.microsoft.com/kb/976982/en-us
More information will be appreciate.
Regards
Yolanda
TechNet Community Support

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Relevance 97.44%

Hey all,

Got a computer from a friend and we are trying to get it to work.

It will work fine and then suddenly, a white screen, or a white screen with vertical "bars" appears as if it is frozen and the only thing to do is to un plug it. ctrl +alt+del does not work. there is no way to get through to it when it does this.

Strange thing is, when it does this, it seems to keep "working". For example, if I have a download going when it happens, it seems to keep going and when I start it up again there is more downloaded then when the screen first turned white.

So I am wondering if this could be a video card problem. The computer was plugged into another Monitor and it did the same thing so we ruled that out.

Thanks guys. Any idea of where to start is appretiated.
 

Answer:white screen suddenly, but computer keeps "working"

First we need a bit of information.
What is the make/model of the computer?
Is the graphics card "onboard" (built into the motherboard) or a (PCI/AGP etc.) card?
What is your operating system (XP/Vista etc.)
 

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my girlfriends sisters hp laptop 32 bit has a white screen saying"please wait while connection is being established ive read the other threads on this issue but they can do one thing i cant... and that is in the command prompt of the system recovery tools when i try to access my flash drive to run FRST.exe i get "the subsystem needed to support the image type is not present"

any help would be appreciated
 

Answer:white screen "please wait while connection is being established"

Welcome to Major Geeks!

You may have additional OS problems beyond the malware. What version of Windows are you using?

You should try the below procedure.

The Kaspersky WindowsUnlocker utility to fight ransom malware
 

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Hi All,

Since Friday, i have this message on a white screen, even in Safe mode. I tried System Restore, System Repair but nothing is fixing this issue.

I scanned my computer through FRST in System Recovery Options (using command prompt, notepad, flash drive, etc.), here is the FRST.txt log :

View attachment FRST.txt



I'm waiting for the fixlist.txt please, I need my laptop for work.
Thank you very much.

Regards.
 

Answer:"Please wait while the connection is being establised" White screen

Please, help me I need my laptop to be working tomorrow :/
 

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Hi,

I have been reading some threads about this virus. I also did follow all instructions and have a frst.txt created by the scan tool. Would you be so kind to create a fixlist.txt for me with all further instructions?

Thanks in advance!
 

Answer:White screen "... connections beeing established"

Welcome to MajorGeeks, Ssc3010

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Attached is fixlist.txt

Save fixlist.txt to your flash drive.
You should now have both fixlist.txt and FRST64.exe on your flash drive.

Now re-enter System Recovery Options.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt).
Please attach this to your next message. (How to attach)

Now attempt to boot normally.
 

3 more replies