Computer Support Forum

pc keeps turning off and getting worse

Question: pc keeps turning off and getting worse

I have recently assembled a new system and it was working fine until a week ago i noticed that sometimes when i am not at the system it had restarted and now its getting worse. It turns off and turns back on with a very little gap sometimes hours sometimes just after i turn it back on after the shutdown (it turns off immediately without any warning or shutting down screen). When it turns off, the pcs power turns back on like as if it restarts but nothing would happen, even after holding the power button to force shutdown and then turn back on it wont start but twice or so it loaded up till the boot menue i guess but thwn it would go blank. i would have to cut the power and turn the power back on so that it turns on. It happens when i watch video and even when i play games also while the pc is idling. Few days ago before it was this worse when i was using my system, a bluescreen appeared and it said critical process died or something like that..
My system spec is:
Asus Z170 pro gaming
Intel core i7 6700 3.4GHz
Power supply Cooler master 600w
Asus GTX960 2GB black
Kingston HX426C15FB Hyperx 8gb x2
Cpu cooler fan cooler master 120v

Relevance 100%
Preferred Solution: pc keeps turning off and getting worse

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: pc keeps turning off and getting worse

Run Bluescreen view
post the results back on this page.
Its possibly a bad driver
1]: [click here

10 more replies
Relevance 47.97%

My icons are disappearing
The computer is running slow
Viruses have completely taken over my computer
I am going through financial difficulties right now and would REALLY appreciate help.
I understand computers therefore I can take direction fairly well..
Just please tell me what I need to do.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:43 AM, on 5/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDO... Read more

Answer:It's Getting Worse & Worse. PLEASE. I cannot afford to bring it anywhere:( LOG INSIDE

7 more replies
Relevance 47.97%

Hi all,

I started the day on a high note, before turning on the computer that is, thinking I was going to get some things done. This was not to be: So we start at:

After XP loaded it said that it had recovered from a serious error Product ID _251... so I did some digging around and got some info from microsoft's web pages complete with registry fixes (deleting bad entries, etc.)

I did a quick scan with malwarebytes and it found some stuff that I deleted and when I did a restart it didn't come up correctly.

Went into safe mode and it came up.
(made a HUGE mistake here. Did not copy files I wanted to save when I had the opportunity)
Closed out of safe mode and let it start normally.
Would not boot normally.
Tried to boot in to safe mode and now its recycling back to POST, we have gone to...
Hmmm. So I thought how about putting the XP disk in and then do an install leaving file system intact.
When I got to the point of doing the install I chickened out because it said that it might delete the My Documents folder (had some things in there I didn't want to lose) I've done this procedure before and perhaps I should have taken the second opportunity to recover gracefully but I did not.

I hit F3 to cancel out of the install to try and boot from my other HD that has XP (but with some driver issues that I had yet fixed.)

I went into the CMOS to change boot order and notice that the hard drive (the one that I was trying to boot into is not showing ... Read more

Answer:HD/Filesystem prob:Went from fair to bad; then to worse, much worse

Test the HDD with the drive manufacturers disk tools (preferably using a different PC). Run the short and long tests. If either test fails or has errors, the drive is faulty.

4 more replies
Relevance 46.33%

i've had verizondsl for about half a year or so now, and from last month to present, the connection has been horrible.. sometimes it would just hang for up to a minute at a time, with the modem activity light blinking slowly (loss of connectivity).. before it started, speeds were decent, and although slow compared to the optimum cable i was used to, it was sufficient. now it's just pure garbage. if it weren't for the fact that we're getting free cable, i would immediately switch to roadrunner

i figure asking you guys is probly much more helpful than those scripted outsourced fools at tech support. i tried all that "reset your modem" "unplug the ethernet cord" "make sure you're computer is on" crap already and would like some REAL answers..

PS- at my old house, we used to have verizon as well, and after a while it just stopped all of a sudden and when we called to see what happened, they said since there was construction in the area, they must have switched our phone line over to one with a further CO, and we were now too far to service. verizon is teh gay.

Answer:verizondsl getting worse and worse speeds

Well try plugging the modem into the demark jack if you have one (by where the phone line comes into your house). See if this still happensl. If it doesn't maybe something happened to your internal phone lines. (this probalby won't be the issue I'm betting).

Beyond doing that phone your ISP and get them to file a support ticket or whatever they call it there. When I was having trouble with my DSL connection a couple years ago I phoned up, they sent a guy from the telephone company to test the line and they replaced a device at the CO and the connection has been perfect ever since.

The [H]orde needs You!

15 more replies
Relevance 46.33%

I bought a Think Pad in April last year which does not start anymore, no lights,nothing.I wanted to send it back to Lenovo for guarantee.Ther ist only ONE problem, there is no sticker on the laptop which shows me the serial numer. Obviously there supposed to be on, but it is missing!!!I do have the invoice which shows the purchase date, but no serial either.I already quit wasted some time to with this bull**bleep**, I hopefully do not need a layer for that.Here you see the last response of the "support" manager -Dear Michael Mueller,Unfortunately I have to inform you that you have no guarantee for this machine.Repair of machines that do not have a sticker can only be carried out by a Lenovo service partner.Lenovo Service Partner: you have any further questions about this service case, please send us an e-mail to [email protected] or call us on the free phone number DE 0800 - 500 4618 / AT 0810-100-654 / CH 0800-55-54-54. Lenovo regularly conducts customer surveys on service quality.If you are selected, please take a few minutes to answer the questions.We thank you in advance.  Yours sincerely, Davor KrpanLenovo Technical Support IBM Hrvatska d.o.o. za proizvodnju i trgovinuMiramarska 23, 10 000 Zagreb, HrvatskaUpisan kod Trgova?kog suda u Zagrebu pod br. 080011422Temeljni kapital: 788,000.00 kuna - upla?en u cijelostiDirektor: ?eljka Ti?i??iro ra?un kod: RAIFFEISENBANK AUSTRIA d.d. Zagreb,... Read more

Answer:guarantee handling - bad worse than worse

I just forgot to mentioned, that the purchase was done through the Leonovo online shop itself -  VERSANDBESTÄTIGUNG Ihre Bestellung wurde versendetSehr geehrte(r) Michael Müller,vielen Dank für Ihre Bestellung im Lenovo Online-Shop, der von Digital River unterstützt wird.Die folgenden Produkte wurden versendet.Bestelldatum14. April 2017Bestellnummer23856585462Tracking-nummer1ZAF68846704024055Folgende Artikel wurden versendet: BestellmengeProdukt-SKUProduktnameVersandmengeVersandmenge gesamtBetrag120J1CTO1WWThinkPad 13 2G11800,52EURWenn Sie per Kreditkarte bezahlt haben, wurde Ihre Karte nun belastet.

1 more replies
Relevance 46.33%

Hi everyone,
My bottom fan on my PC was being very loud, so I opened up my case and unplugged the power supply, and flicked off the power switch on the back. I unscrewed the bottom fan and dusted it a little bit, and then I put it back together how it was before.

The part that I unscrewed also contained my hard drive, and now that it is reseated I cannot boot.

At first I got an error when booting:
Loading operating system . . .
disk boot failure, insert system disk and press enter.

THEN, I tried making sure everything was connected well and tight, and now I am not getting anything displayed on my screen.

Apologies for the lack of knowledge and thanks for the help.


Answer:Boot problem, getting worse and worse

It is possible that when you removed the fan and hard drive, you plugged the hard drives SATA cable into a different SATA port on the motherboard. Get into the bios, and make sure that the hard drive is being detected properly

1 more replies
Relevance 46.33%

Initially it was Edge not working properly, now it mostly crashes. Even the new "amazing" feature of tab previews doesn't work properly. Imagine, I moved back to Chrome after so many years of being a happy IE user. Cortana was a bit iffy with "Hey Cortana". Now she doesn't listen to what I say at all, even when I press the button. The notification center has its own mood. Often decides to hide until I restart for absolutely no reason at all. Same goes for the sound volume and other flyouts on the desktop.
In short, there is massive degradation of various major features with every new build. And since I post all the issues I find using the feedback app, I know it is not just me experiencing these things. This is disastrous.
So, is it just me or you experience similar issues yourself?

Answer:Is it just me or does Windows 10 get worse and worse with every new build?

It's just you.

10 more replies
Relevance 46.33%

I was curious if anyone out there knows anything about this...

I have a self-built computer, three years old now...and day by day it's getting worse and worse!

AMD Athalon XP @ 1.1 GHz
Windows XP Pro.
Radeon 9500 Pro. 128MB DDR

The problems started about six months ago--every time I'd turn on the computer, it'd scan the hard drive for errors, claiming an improper shutdown. Then, two months ago, it started going to a black screen saying a windows file is corrupt, use the XP CD to restore the file--but simply restarting the computer at that point would get it going (only came up on a fresh start).

Then in the recent times, the screen is completely black. I turn on the computer, and no signal is sent (I'm guessing) to the monitor, so it's just flashing the power light...but after waiting approximently 10seconds, and restarting ('reset button'), it would go to the other problems--file corrupt screen, then the error scan...and this latest time, it took 4 resets for the screen to catch a signal...

All wires are plugged in good, and everything seems to be functioning properly, except for, of course, this problem I have...and I really have no idea where to start on fixing this. I planned on keeping this computer for another year or so--and hope this can be fixed! Anyways, any ideas/suggestions, please let me know!


Answer:My Computer - Getting Worse & Worse! Is there hope?

take the graphics card out and insert it back in firmly making sure it is sat properly in its slot. check the manufacturers websites for your motherboard and graphics card and see what the bios updates do, and see if they have any FAQ's to check if anyone else has been having similiar problems to you in terms of people who have the same motherboard or graphics card??

Email the manufacturer(s) for your motherboard company and graphics company.

2 more replies
Relevance 42.64%

Hello my new bestest friends. I need help ! (as does everyone who comes here) My computer has been running like a bag of you know what for about 3 weeks. IE became corrupt and will not start even after uninstalling and re installing Versions 6 & 7. However this is not the problem as I am currently using safari and finding it great. The problem lies with my computer and it's sluggishness, ever since IE became corrupt my computer seems to have slowed. I am getting occasional Internal memory (blue dos screen) errors and several other little glitches like windows XP's search program will not close after I perform a file search. I have performed several Virus & spyware checks such as AVG and Spyware Doctor also several registry progs like registry Booster.AVG comes up clean, however Spyware Doctor and Registry Booster both show a lot of Registry errors inluding heaps of lnk file and url files. I removed most of these the first time around but discovered it to have deleted all my shortcuts and bookmarks that I much needed (well not so much the shortcuts) It did not remove the actual .exe files but was a major hassle as my dektop shortcuts where wiped. So I performed a system restore and now have everything back.I am wondering are/have these files become corrupt or is this just overkill on the software (spyware Doc & reg booster) behalf?? I have also noticed in my Hijack this log that there are several (missing files).I am so in need of help as i use my computer to p... Read more

Answer:Need Help Computer Getting Worse And Worse!

Hello Krisso,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.


2 more replies
Relevance 39.36%

So my screen is displaying whites as cyan and blacks as red. When i hook it up to my tv, the picture is fine. So it is defintely a connection issue. I'm just wondering what connection that could be, any possible solutions, and maybe a price estimate of how much it would cost to get repaired. It is a ThinkPad Edge E420s btw thanks!

Answer:Blacks Turning red, whites turning cyan on my screen

Does it happen sitting at the BIOS screen?

3 more replies
Relevance 39.36%

Hi there, i have some issues with my monitor (awhhh).

It's working fine like 10-20-30 minutes and then it's turning off (for no reason) while the cumputer is running and the flash/button goes pink. I don't know what's this colour stands for. Blue is when the monitor is active, yellow is when the monitor is turn to sleep and when i shut down my computer, but PINK? What's that, anyone?

The monitor is turning OFF, not in a sleep mode or something.
I must remove the cable and push back in every 20 minutes. That's wrong.

Maybe it's the cabel, maybe something with drivers and stuff...i don't know.


please's my moms monitor and she's gonna kill me, i blew it up.



Answer:Monitor is turning off and the button in the right corner is turning pink

It would be nice to know the brand and model of the monitor

2 more replies
Relevance 39.36%

So I set in my Y470P last week because it would turn off when I would be running programs and I just got it back today. The inventory sheet said they cleaned the heat sink and fan and replaced the thermal paste.  However now my laptop will turn off when im not even running anything. I've been on the phone with support for the last hour trying to get a solution to my problem and they've been imcomptent at best. I've read a lot of horror stories with their support, but it sucks to have to actually experience it.

Answer:Y460P went from turning off when running programs to turning off even when idle?

Hi malickk,Welcome to Lenovo Community!I"m sorry that the first repair didn't solve the issue. Actually it's not easy to have a one-time fix for all issues especially when comes to sudden shut down case. I personally would do couple of troubleshooting including cleaning fan, replacing thermal paste, re-image, changing some parts,etc.I strongly advise you to send in the machine again for repair and if the issue persists, please let me know and I'll see what i could help.Thanks for feedback anyway. Wish to hear from you soon. Best regards,Cleo

1 more replies
Relevance 39.36%

I have a all-in-one desktop that isn't turn the screen on.  I have tried unplugging it but it just doesn't seem to want to turn on.  The power button comes on and the lights at the bottom of it go on, but the screen stays blank.  Also, the keyboard seems to be struggling to connect with the computer.  What the heck is going on???

Answer:My Lenovo All-In-One Desktop Touchscreen isn't turning on or at least the screen isn't turning on...

Hi Chantuay,
Welcome to Lenovo Community!
I?m sorry to hear that the Touch screen display is not working even if the power lights are ON, please let me know the model number of your All-In-One that you are using and if there is a port to connect External Display, check if the issue is same in that as well.
Hope to hear back soon
Best Regards

Shiva Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

1 more replies
Relevance 39.36%

My other half and son were using the computer yesterday, and then left it on to do some other things, upon returning to the laptop noticed that the power button was solid blue (should be flashing orange when in standby mode), with nothing on the screen, moved the mouse with nothing happening as well as CTRL+ALT+DELETE.

Powered computer down by holding the on/off button for 5 seconds, restarted but noticed that I could hear the DVD drive power up but that is where it stops/hangs, nothing comes on the screen. Have done this numerous times, as well as removing the battery and starting with just mains power on?

Can anyone help with what might be going on ??


Answer:Re: Satellite A100 - Won't reboot after turning off and turning back on ?


Can you enter Bios (f2 on startup) to check if the HDD recognized. Also, try to reinstall Windows with a recovery disk or Windows copy disk.

2 more replies
Relevance 39.36%

Here is the issue, when my computer goes to sleep after it's on for a while when I move the mouse to get the screen back up it shows the backround no icons or anything to click.
Same if I turn it off and turn it back on. I have to turn it off and on many times then go to safe mode and shut down then turn it on again for it to work. Just now I had to turn it on/off 4 times for it to show the icons and task bar. Usually it is left blank with nothing to click having no choice but to turn it off.
Norton says no viruses.
My computer is HP with windows 7. I bought it in 2011.
This problem has been happening for a long time. Please help.

Answer:When turning off computer & turning it back on again screen is blank

Hello squirrels and welcome to Seven Forums.

I think I'd start out by trying to do a startup repair. It's been suggested that the startup repair be done 3 times (regardless of what the notifications say) and the computer rebooted after each repair.

Startup Repair

If this doesn't fix the problem one of the Forum experts has prepared these troubleshooting guides with some additional suggestions.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

2 more replies
Relevance 37.31%

Hi, I'm building my first custom built PC and I finished yesterday and everything seemed to be working great. That is, until this morning when I decided to update the BIOS. The reason I did this is because I read on the Internet that for my particular board (an MSI z97-Gaming 5 motherboard), that it was a good idea to update it. So I did it, and then my computer started endlessly restarting itself after one second on it being turned on.

I've tried:
Reseating the CMOS battery
Reseating the motherboard
Connecting the motherboard together outside the case
Powering the motherboard with the bare essentials
Replacing the power supply

The interesting thing was, I also replaced the power supply, after not getting a full reading on a power supply tester. The motherboard originally didn't fully power on again, but I took it out of the case and it worked, so I put it back in the case but it didn't work again. So I took it out of the case and it didn't work anymore. So I don't know what to do anymore. I've narrowed it down to two options, either it's the CPU or I bricked the motherboard. Anyone out here have any ideas?

Answer:Computer turning on for one second and then turning off and back on again

Any beeps before it drops off? My guess is bricked the motherboard. Trying to Google around and see if there is a solution but you may have to RMA the board. Did anything go wrong with the BIOS flash? Did it ever boot at all after you did the flash or did it stop working as soon as you did it?

6 more replies
Relevance 37.31%

Hi there,
Just over 12 months ago I purchased a new computer with the following specifications:
InWin 503 ATX Chassis - Mid-tower - White - Tempered Glass
Gigabyte Z170-HD3 ATX Socket 1151
SanDisk 240GB SSD Plus 2.5" SATA III SSD
Microsoft Windows Home 10 32-bit/64-bit English USB
Deepcool GamMAXX 300
G.SKILL Ripjaws V Series 8GB (2 x 4GB) DDR4 2400Mhz CL15, For Z1
Seagate Barracuda ST1000DM003 64MB 1TB Hard Drive 3.5 inch S-AT
Gigabyte GeForce GTX 950 GV-N950WF2OC-2GD 2G Overclocking PCI-E
Deepcool Z5 Thermal Paste with 10% Silver Oxide Compounds
Intel SKYLAKE Core i5 6600K 3.5GHz Socket 1151 Box without Cooler
FSP Group Raider 650W 80 Plus Silver 120mm Fan 5 Years Warranty
A month ago it just turned itself off. For some time it wouldn't turn itself back on, but after I unplugged it, pulled all the cables out and plugged them back in it started working fine again. After a week or two I noticed that after shutting the computer down it would start back up. I sent the computer back to the supplier who advised the motherboard was faulty and it had been replaced. They said that following replacement they put it through a 3 hour, then a 1 hour stress test, and it was working fine.
Last night I got the computer back, set it up, and sure enough it was working fine. This morning it shut down on me again. Now when I turn the power on it all lights up, the fans are spinning, but nothing else happens. No beeps, the screen doesn't turn on, yet power is still running to the fans and mothe... Read more

More replies
Relevance 37.31%

hello !   is it bad if i never turn off a desk-top console, or even a laptop computer, if the equipment is not going to be used for several hours ?  is it bad for a computer if the computer is left in the "turned-on mode" forever, without being turned off, ever ?  i guess that it is necessary to define "bad for the computer".  does the computer wear out faster if it is not turned off and turned on regularly ?  thank you.

More replies
Relevance 37.31%


I thought I had my computer fixed untill this morning when I woke up,

I turned the monitor off last night with my ATI remote wonder before I went to sleep.
When I woke up I turned on my monitor but it wouldnt display anything.

I have the latest drivers for the remote and my Graphics card (Gigabyte ATI radeon 9600XT) and my harddrive was recently formated and windows installed so I dont know what is wrong.

It doesnt look like my computer has crashed since there are no system messages as to why the monitor wouldnt display.

Could this be a problem with my graphics card? maybe not enough power from the PSU to it? I allready know my PSU sucks and have orderd a new one from Antec.


Answer:Displaying turning off, not turning back on

bad card or bad monitor

3 more replies
Relevance 37.31%

My problem occured after i pluged in my phone.My screen froze and i restarted the PC. After restart PC turned on fine without weird sounds or any problems but my monitor is not going from sleep to active its not turning on at all.When i restart my monitor it says that there is no signal on DVI-D output.After that i tried my TV on HDMI output on my graphics card (i dont have integrated card) it has the same signal.Computer still runs fine but there is no display.
My configuration:
AMD FX-Series X8 8300 AM3+
Gigabyte GA-970A-UD3P,AM3+
Crucial 8GB 1600 MhZ
Gigabyte R9 390 GAMING 8GB
SanDisk Z400s 128GB SSD
Toshiba P300 1TB,high perf.
CoolerMaster G650M, 650W
Acer V226HQLABMD 21.5
I apologize for my bad english if you dont understand something feel free to ask.
P.S People suggested that thoes lights and pc starting does not mean that my PC is booting up.

Answer:Monitor not turning on but pc is turning on fine.

They may be right, however it may only be the Graphics Card that is at fault.

2 more replies
Relevance 36.08%

I bought an Acer Aspire 5532 notebook for my daughter which apparently came loaded with a temporary McAfee firewall. I'm getting a pop-up that says the computer is no longer protected, the trial version has expired. I went to the Control Center to see about turning on the built-in Windows 7 firewall, but I get the following message:These settings are being managed by vendor application McAfee Personal Firewall. Under the security settings, there is nowhere for me to turn on the Windows 7 firewall and turn off the McAfee.  Any ideas?

Answer:Turning off McAfee trial version firewall and turning on Windows 7 firewall

Uninstall McAfee through "Programs & Features" in Control Panel.Next, run McAfee Consumer Product Removal Tool: done, download and install one of these:- Avira free antivirus: Avast! free antivirus: free Comodo Internet Security (firewall + AV): During installation, Comodo will also allow you to install AV only, or firewall only, if you prefer to combine one Comodo product with some other product.If you decide to install Avast, or Avira, make sure, Windows firewall is turned on, or use Comodo firewall..If you decide to install Comodo Internet Security, or just Comodo firewall, make sure, Windows firewall is turned off.IMPORTANT! Make sure, you use only ONE antivirus, and ONE firewall.

14 more replies
Relevance 34.44%

Let me clarify. My brother brought his computer over for me to recable it. Simple process right? Not so much. Before I get into details, let me give you specs. Keep in mind since I did not build the system, I do not have all the information I usually would.

Windows Vista
4 GB of RAM (unknown brand)
Abit motherboard (unknown serial number)
AMD athlon 64 3.0 GHZ processor
4 250GB harddrives (In raid configuration to look like 2 hard drives @ 500GB each)
Antec 550 watt power supply
Nvidia Geforce 8600 GT Video card

Okay, so when I recabled everything and powered the system on, it would not boot at all. Everything was on and running, but the bios was not doing anything, and everything was at a standstill. Not knowing if the raid configuation and the motherboard had anything to do with it, I started swtiching the sata connections into different configurations based on what I think the individual would have done. In doing this I accidentally pulled a jumper from the motherboard. Setting it aside and not thinking it was important, I plugged everything back in and attempted to power on the computer.

This is where it gets interesting. Instead of even powering on like it did last time, it powered up for MAYBE one second before shutting off. Any other attempts to power it on were futile, and resulted in nothing.

After this, I replaced the jumper where it was supposed to go, and powered on the system again. The same thing happened. I want to think the power supply is toast, but I wou... Read more

Answer:Computer turning on, then not turning on

Make sure that you have the 24-pin main power connector and the 4-pin power connector both connected to the motherboard.

1 more replies
Relevance 34.44%

Whenever i turn the laptop on, in just 2 seconds it turns off by itself.

Answer:Help on laptop keeps turning off after turning it on?

Reseat Ram and HardDrive
Disconnect any externals especially USB
Test without the battery plugged in
Check for any build up of dust near where the fan is

4 more replies
Relevance 34.44%

Just few hours ago I was listening to songs on Napster. Then I played some online games. I had to reboot at one point since it was going slow on me.

For some reasons unknown, my computer turns off and tried to boot itself, but kept turning off and booted itself. Somehow it did that in a loop. I tried to wipe up some dirt from inside(it may not be completely wiped up). I even tried to rearrange the cables and such. Now, if I press the power button, it only shows the power indicator, but it won't boot. I'm just puttoping it to rest right now hoping that it would back up tomorrow when I turn it on.

I have Velocity Micro with Windows XP SP3 (update progression). Motherboard: ASUS. I posted this using my laptop. I appreciate any help or input.


Answer:My Computer Keeps Turning On and Off and Now It's Not Turning on

14 more replies
Relevance 34.44%
Question: Bad to Worse.

Hi all,  So not only does the Control Panel on my T520's nVidia card fail to work, but safe mode doesn't either. It gets stuck in a reboot loop for memory reasons. Using last known boot configuration I can get it to boot normally but the networking cards/drivers don't work. They are detected in Windows 7 but ipconfig only gives the Tunneling adapters.  Any ideas? Or should I just send it in for servicing?


Go to Solution.

Answer:Bad to Worse.

Hi kingofthering
If you need to use the machine temporary or to ensure your Nvidia GPU is defect, you could change the graphics settings in the BIOS to Integrated Graphics.
If you are not technical savvy or / and wish to save the hassle, it's probably good to send it in for servicing.
Have a nice day!
W520 (4284-A99)
Does someone?s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future
Sound Enthusiast and Enhancement (Post comments, share mixes, etc.)

9 more replies
Relevance 34.44%

dear all, any softwares that can fix this...

3 men go into a hotel for the night. The clerk informs them that it's $30 for the room, so they each take out a $10 bill to pay for the room. So far they paid $30, correct? You with me so far? Good.

A few moment after the men went up to the room, the manager reminds the clerk that there was a special promotion that night, and that the room was only $25. So the clerk gives the bell boy five dollars to bring back to the men. On his way up to the room, the bell boy says. "Hey, I'm not stupid, I'll give each of the man a dollar back and keep two for myself, $5 right, 30-5=25.

Well, since the bell boy gave each man a dollar back, that means each man only paid $9, correct?

Well, the last time I checked, 9x3=27, plus the 2 that the bell boy took makes 29, what happened to the other dollar??????

[This message has been edited by kokaik (edited 07-03-2000).]

Answer:the more you think, the worse it gets

7 more replies
Relevance 34.44%


I just wanted to start by saying a very big thankyou to all of you that help people on this forum. It is very generous of you and it is appreciated.

I have been infected by this fake security application that says "Windows Security has found critical process activity on your system". It keeps redirecting our web searches. In safe mode I have ran malware bytes, super anti spyware and created a hijack this log all before finding this forum. Both these scans found problems initially however upon following the instructions of this forum no more were found. I tightened up my zonealarm resetting it to default and searching programs that try to run as they popped up, mshta.exe was one of the programs.

I have followed the instruction on this web site to the best of my knowledge and i will attach the logs of the various scans. All scans went well except for the combo fix scan that ran through to stage 50, flashed a page suggesting it was deleting files and then restarted my computer. I repeated it with the same result.

I now have a message that says "SQL Server could not find the default instance (MSSQLSERVER) - please specify the name of an existing instance on the invocation of sqlservr.exe." whenever i start my computer and it takes a long time before all the applications are loaded and ready to be accessed. It seems to run faster if the internet is turned off?

I am posting this from another computer.

Here are the logs - Thankyou for yo... Read more

Answer:Please Help, its getting worse

I am not seeing much in the way of malware on your system. Let's do this and see where you are after:

Download The Avenger by Swandog469, and save it to your Desktop.

* Extract+ avenger.exe from the Zip file and save it to your desktop

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - (no file)
O3 - Toolbar: (no name) - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - (no file)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present --Unless you set this.
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present --Unless you set this.Click to expand...

After clicking Fix, exit HJT.

* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

Files to delete:
C:\WINDOWS\Ta... Read more

5 more replies
Relevance 34.44%
Question: from bad to worse

please help-got a new laptop trying to use the wi fi.there is no wireless connection icon any where.maybe there no driver,im guessing. do i need to use the disc that came with my other laptop works fine.maybe i need to use another keycode,i dont know please help.thanks

Answer:from bad to worse

I think you're already running a thread on this: click herePlease don't double-post.

1 more replies
Relevance 34.44%

Hello, I never write posts to ask questions when it comes computers, but this time I saw myself having to do so.
I have had many problems recently, and it just got to the point where stuff just doesnt work anymore.
I upgraded to Win 10 about 10 days after its launch. I loved it. I had that often problem everyone had but I could solve it.
About 20 days ago, everything worked greatly. Then, I don't remember what exactly happened, but all of a sudden I couldn't access the Groove Music App. Then I realized I couldnt open any other Windows built in apps, not even store worked. However, Edge and apps like calendar for some reason do work. So in an attempt to repair this, I messed up the Appdata folders's permissions. I had recently installed this context menu button when I right clicked, that let me take ownership of a folder, so I took the ownership "administrators."
Then, the hidden items check box in the View Tab on Explorer suddenly unchecked itself when I checked it. I looked up online and there it said it had to do with the Administrator account, but hell, I am the admin account on my PC, so this just didnt make sense. Then I read a simple reboot would help, so I rebooted and it was fixed.
This is where I mention my recent installs. Around the time, I installed this now piece of software on my pc, and this software was Bit defender Total Security. I had replaced my previous antivirus, Avast Internet Security, with this. Now, I highly doubt this program contributed to this in ... Read more

Answer:Help! My pc is getting worse

That last part went wrong somehow, here are the links:
click here

7 more replies
Relevance 34.44%

I've had 10 for a few months now. During that time I've had several automatic updates. Most have been unnoticeable, a few others were anti productive. The first and the last (two days ago) have been horrible. When I first downloaded 10 I immediately lost my CD/DVD drive. No matter where I look my computer can't find the old one. It also disabled sound from anything I recorded. The latest update is making me log in if I leave the computer for more than a couple of minutes. It also makes me wait before the log in window pops up. I'm beginning to think that switching from 8 to 10 was not a good decision.

Answer:Just when you think it can't be worse!

Would you consider doing an in-place upgrade install, also known as Repair install ?
Repair Install Windows 10 with an In-place Upgrade

9 more replies
Relevance 34.44%
Question: Gotten Worse...

I know i posted about it a couple days ago with my computer going down the pooper. Well it was running real smooth untill recently. i had lots of disk drive space open now today it says i have 55.6GB of free space now i have a total of 74.5. I have been running virus protectors and spyware programs but its not working and there are icons showing up on my desktop that i cannot get rid of.... Do i have to re install windows or something? Sorry to ask again but i need help. Also i forgot to mention in my add remove programs there is a new program called search plug in and also micromedia flash player which im unfimiliar with and they are the biggest files in there.

Answer:Gotten Worse...

Please don't start a new thread for the same issue

If you are not getting any responses bump the original back to the top by simply posting to it...

here's the oiriginal...

closing this one


1 more replies
Relevance 34.44%

Sorry to be such a bother but this problem is driving me bonkers!
Every turn develops into a new drama-here's the situation so far-

(1.) When I go to click on a program (any program) my computer either immediately or soon afterwards pops up a window that says "program error-process has already been exited-has generated errors and will be closed by windows. You will need to restart the program. An error log is being created." Of course restarting the process only sends me in circles-the same thing continues to happen-sometimes, obviously, I'm able to start the program but usually during the course of operation the "program error" window pops up and it's back to musical chairs again!
My system is, O/S Windows 2000 Pro, P4-1.6GHz 400MHz/P4FAN (P4-1600AR), Motherboard-D850MVL -MB Intel D850MV w/LAN, Rambus 256MB (2).

(2.) Now if I didn't already have enough problems I've apparently been infected with the Fortnight.E virus-it gets worse, in turn, I infected my ex-wife with the virus via an email (well, I'm sure you can imagine my situation-it would be better to have my nipples dipped in honey and dangled over a pool of hungry piranhas-she's pissed! Of course, the fact that the virus installed porno weblinks into her favorite file made matters even more unbearable-you'd think she was a nun or something! At any rate,
I have run a Panda On-Line AV-Scan-several Norton AV scans-SpyBot, Ad-Aware and SpySweeper-nothing works!
... Read more

Answer:Sos....from Bad 2 Worse!

6 more replies
Relevance 34.44%

I just finished a download that had some pretty nasty side effects. I am getting a pop up saying "It is recommended to update you antispyware protection to prevent data loss. Please install the most up-to-date antispyware for you" then an ok button. This isn't the only one, there are about 2 or 3 that seem random, none of which seem encouraging at all. Please help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:48:46 PM, on 1/26/2009Platform: Windows XP SP3, v.5657 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.20935)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\LSI SoftModem\agrsmsvc.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\TVersity\Media Server\MediaServer.exeC:\WINDOWS\explorer.exeC:\Program Files\Unlocker\Un... Read more

Answer:pop ups and probably worse

Hi,Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts. Actually, this doesn't suprise me at all.I notice that you never scanned with an Antivirus previously before starting this thread - because you don't even have an Antivirus installed!This is somewhat suicidal in today's digital world.That's why I want you to install one first!!* Please install Avira Antivirus: is a free Antivirus.Perform a full scan with Avira and let it delete everything it i... Read more

18 more replies
Relevance 34.44%

I tried to run a payment on a website and the submit button did nothing but make the cursor blink which it still is.  I looked under inspect Element and there was a JS file that downloaded.  I looked at it and it looked fishy.  I tried to run the normal cleaning techniques (ADW Cleaner, JRT, RKiill etc) and they all returned a messagge. "the service cannot accept control messages at this time "
It is slowly getting worse by the minute so I am not sure that this will even get to someone in tim,e cause I know u guys are backed up but if possible I dont know what to do I tried to use msconfig.exe , and the search functions to get safe mode to work but I just get either nothing happening or the same message.  I am afraid that if I turn off the computer to shift into safe mode that it will loack up..  Any helop would be appreciated.

Answer:I have something bad going on and ts getting worse byt the second

Sorry, but it seems that your pc is infected with a virus or malware which is going to take some more work and a deeper look. No sense running a bunch of tools here.Please follow this Preparation Guide, post in a new topic and include a link to this thread.Let me know if all went well.

3 more replies
Relevance 34.44%

I've been trying to fix this computer for several days now, and it keeps getting worse instead of better

I know from my Ad-Aware scans that it has coolwebsearch on it, but CWShredder doesnt find anything wrong when I run it. ad-Aware does and keeps fixing it, but it's back within seconds. I've also run spybot search, about buster, and pest patrol. My HJT logs are getting worse, not better.

I would be much obliged if someone could help me; I can't figure out what else to do.

Here is my HJT log, let me know what if anything else will help.

Logfile of HijackThis v1.97.7
Scan saved at 11:41:07 PM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program... Read more

Answer:It's Getting Worse....

I downloaded the newer version of log file is:

Logfile of HijackThis v1.99.0
Scan saved at 12:13:41 AM, on 2/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\DOCUME~1\ness\LOCALS~1\Temp\Temporary Directory 9 for\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system... Read more

3 more replies
Relevance 34.44%

 Can anyone help??? It all started when I installed a new game (well new for my old PC) the other day, when ever I tried to load it, once it got past the intro video it just returned to the desktop, most of the time, it did occasionally work. So I went to look on the web for advice and was told to update my sound and video drivers. My PC is an old PII 350 with windows 98. I went to ATI and downloaded what it said was the latest driver for my card, now when the game does play the colours are all wrong and blocky (I have also updated direct X above the one the game needs). So I tried a sligthly older driver, which was even worse, so I put the newer one back on. To add to this the company who made my sound card (Aureal) have gone out of business, so don't give drivers now. I have found on another page what was supposed to the the latest driver they did release, but when I load the diagnostic tool on my computer (some sort of direct X thing) when I test the sound, it says there is a fault there too. It seems that what ever I try to do, the thing just gets worse, I am starting to think about getting another PC, but when it works, it does everything I need. Does anyone have and advice how I should try and fix all this? Thanks James

Answer:It just keeps getting worse

Did you simply overwrite the videocard drivers? If yes, you may wish to thoroughly clean your computer by uninstalling them and running a program such Advanced System Optimizer V2 or Advanced Uninstaller Pro 2004 There is also a useful tool that removes drivers for you.. I'll get back to you on that once I recall the name. Even though your soundcard manufacturer has gone out of business, use Google to search for drivers. There is quite a high chance of still finding them.As for DirectX, see to it that you have the latest version from Mirosoft.Buying a new PC will not solve your problems. It is not the PC's fault, it is the users fault. Your problems will just start anew if you donot know what you're doing.

1 more replies
Relevance 34.44%

my topic is here and it has been a couple days since a reply, and i was told not to reply again until i get a reply from someone to help me. but my computer is now losing the whole task bar whenever i close anything...i can bring up the task manager and see everything there, and i can ALT+TAB between programs and they will come up, but when i press the windows button will not bring up the start menu. the HJT log is in that other topic. thank you for looking

Answer:I Think My Pc Is Getting Worse

Hi dizz15,I know it's frustrating, but please be patient. It may take a while to get a response, because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible.If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".To avoid confusion, I am closing this topic.

1 more replies
Relevance 34.44%

Hey all.
I am loaded with popups. I went through all my prelim scans, booted safe mode, all that jazz. I didn't notice anything for about three minutes, then it all came back. If anything, they just seem to be getting worse. Anyway, here's my log, thank you much for your time.

Logfile of HijackThis v1.97.7
Scan saved at 11:43:05 PM, on 11/27/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C... Read more

Answer:Keeps getting worse.

You will need to get rid of the Peper Trojan first so run the PeperFix from my list..

After that
Make sure you have already run Adaware, Spybot S & D(check for updates) as these will do a preliminary clean first.Some files below may not be present after running the above programs.

Turn off your System Restore SEE HERE Reinstate it when your log is cleaned and then create a new restore point.Close your browser window and run hjt in safe mode... HOW TO RUN SAFE MODE and have "Hijack This" fix all the following items by placing a check in the appropriate boxes and selecting "fix checked".
Folders that have been highlighted RED in the log will need to be uninstalled.Check first as some folders maybe uninstalled via the Add/Remove program. Files highlighted in BLACK in the log will need to be removed from your hard drive. Make sure to have your system set to show hidden files and folders.. HOW TO SHOW FILES ..Please post a new log when finished...

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\system32\SearchBar.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O4 - HKLM\..\Run: [W7ABA] c:\documents and settings\... Read more

5 more replies
Relevance 34.44%
Question: Bad to worse

I posted a previous problem in regards to my computer shutting down at random and suspect virus. It seems things have gone from bad to worse in rapid time. I have lost internet connection, I open a program "regedit" and it closes, same with "msconfig" I cannot boot in safe mode. Suddenly all that was in my "connections" are completely gone, that folder is now blank. I know in the past I have tested your patience here but am throwing myself at your mercy once more. Sorry if this should have been posted with my previous question but I am unsure as to how protocol is.

btw forgot to give the basics.
Medion computer.
should be current on updates.
again tia.

More replies
Relevance 34.44%

Ok my computer has been progressivly getting worse becuase before i wasnt able to enter my control panel becuase explorer would just crash. And now i started up my computer and restarted a couple of times and i cannot see my tool bar(the one with the start button) and my cousin is bringing my xp disk christmas.. what can i do in the meantime? oh and when i click my windows key it doesnt do anything.

Answer:it just got worse...

looks like a virus to me
what antivirus program are you using? and is it up to date?

9 more replies
Relevance 34.44%
Question: Getting worse

I followed your advise to rid my computer of a BHO and virus (red circle w/white X in system tray). Now my computer takes 20 minutes to boot, asks what mode to load in, (safe, normal, MS-DOS, etc), and only loads in 640 x 480 video. I've also lost the printer driver.

Logfile of HijackThis v1.99.1
Scan saved at 12:49:56 PM, on 12/12/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant ... Read more

Answer:Getting worse

hi, welcome to TSG.
you don't appear to have a firewall, even if you have a router you still need
a software frewall, downlaod the one from the link below!
Filseclab Personal Firewall Professional Edition
Download the pocket killbox
Download A2

update A2 and run a full scan.
*Download Cleanup from Here

* A window will open and choose SAVE, then DESKTOP as the destination.
* On your Desktop, click on Cleanup40.exe icon.
* Then, click RUN and place a checkmark beside "I Agree"
* Then click NEXT followed by START and OK.
* A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
* Click OK
* run cleanup

have hijack this fix these entries. close all browsers and programmes before
clicking FIX.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Ex... Read more

1 more replies
Relevance 34.44%
Question: It could be worse

I come to this forum and read all the time in search of knowledge . With the reading and help of the fine people here I have fixed many problems . Some posts I have read complain about a program taking a minute to start up . Some complain about a slow boot up . Well when I said it could be worse I found one that couldn't be . Uncle brought his PC out to me to see iffin I could make it work for him . HP Pailion with 128 ram and XP Home . Hooked it up to my monitor and turned it on . One hour and 15 minutes later I could finally do something . First thing I attempted to do was run defrag . It took 15 minutes for the menue to work enough to let me click on defrag and another 29 minutes to open defrag . Now I have it open and click on derag to run , 7 hours later it finished . Pc Was still slow . A bit better but not much . Started to empty temp folders . One temp folder took 15 minutes to empty . Emptied all the temp folders and the history then deleated some programs . Only deleted 3 small programs but with them and the temp folders I regained 17 gigs of hard drive . Did another defrag and this time it went much faster . Then I started on malware and viruses . Did the ususal scans I learned from here and took a bunch of them out . Got to the point that the PC was healthy again . Took out the 128 megs of ram and replaced it with 512 which is the max for this HP . Now it is running very smooth and probably as fast as it ever will . So when you think you are running slow do t... Read more

More replies
Relevance 34.44%
Question: Bad to Worse


It appears my browser (IE/XPpro non-sp2) has been hijacked - at boot time I get an IE page that advertises WinAnti-Virus and demands I purchase. I can close the window and continue, but there are 37 processes running and the drive is constantly active, where an identical box has 28 processes running. I have downloaded (but not run) all the software you recommend, but apparently nudged the wrong bad actor and now the system won't boot at all. I have backed up some data, but don't want to loose everything if I can help it. I don't know how to use command line recovery and I can't remember the Admin password to use it anyway.

This happened once before and I let the system just run and reboot itself and after about 4 hours it was successful. I have about 4 hours on it now and no luck. I will let it run all night to be sure it doesn't heal itself.

If I reload XP, will all my data still be there?

Things started to go south about 2months ago when McAfee found Vundo and couldn't seem to kill it off.....

thanks, GearHead.

Answer:Bad to Worse

Hi GearHead,

Check out this link and try the removal tool from Symantec.

READ ME: Virtumundo Problems/Resolution Threads

Should that fail, I would suggest following the steps here:

READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Best luck

2 more replies
Relevance 34.44%

I've had 10 for a few months now. During that time I've had several automatic updates. Most have been unnoticeable, a few others were anti productive. The first and the last (two days ago) have been horrible. When I first downloaded 10 I immediately lost my CD/DVD drive. No matter where I look my computer can't find the old one. It also disabled sound from anything I recorded. The latest update is making me log in if I leave the computer for more than a couple of minutes. It also makes me wait before the log in window pops up. I'm beginning to think that switching from 8 to 10 was not a good decision.

Answer:Just when you think it can't be worse!

Would you consider doing an in-place upgrade install, also known as Repair install ?
Repair Install Windows 10 with an In-place Upgrade

0 more replies
Relevance 34.44%

I have been workin on this for several days now and I am at my wits end. I am attaching my Bitdefender log and an HJT log. I have followed all of the instructions in the "Before Posting" page. And should tell you the following. My Add/Remove programs hasn't worked in years so when necessary I use the free trials downloadable from various places.
When I try and run Microsoft Windows Defender it says I need to perform an upgrade, and will not open.
I tried running Pandascan this morning and waited for over two hours and it never did complete downloading.
As I mentioned, I am at my wits end and believe it's time for some help.

Answer:The more I try the worse it gets! I need Help!

Welcome to Majorgeeks!

You did not attach your HJT log. Make sure you follow all instructions in step 7 properly and then attach your HJT log.

You should look at your Bitdefender log (change the .txt to .html and then double click on it and you can see it in your browser) You need to delete those items it is pointing out in your email.

Is your copy of Windows licensed to you and has it been activated with Microsoft?

What happens when you try to use Add/Remove programs? Be specific.

9 more replies
Relevance 34.44%

i now cannot access my e-mail since doing an update every time i click on the e-mail icon nothing happens its just blank, nutty norm again

Answer:its seems to get worse

What email icon?????????????

3 more replies
Relevance 34.44%

Is a 635 slower than a 640? Is the camera worse? Is there less internal memory? What are the differences?

Answer:How much worse is a 635 than a 640?

Here's the differences compared to the 640...
The 635...
...has half the RAM, which meant Facebook and Messenger refused to run in my case on W10M, multitasking is less smooth and whatnot. But it works for the basics.
HOWEVER, there are some 635's that have 1 GB of RAM, matching the 640. not supported currently so you won't be getting Windows 10 Mobile easily, although some 635's have indeed been getting it with little effort oddly enough.
...has an inferior, lower-resolution 5 MP camera with no LED flash. (the 640 has a flash and an 8 MP shooter) smaller than the 640.
...does not have a proximity sensor.
...does not have double-tap to wake or Glance.
...has a smaller and lower-resolution display.
...has a smaller battery.
Although the 635 and 640 share the same Snapdragon 400 processor and 8 GB of storage + microSD.
The 640 is the better all-around phone but I your needs are very basic and the 635 is significantly cheaper then the 635 may make sense.

2 more replies
Relevance 34.44%
Question: From Bad to Worse

Hello to all the experts here at Bleeping Computers.

I was in the process of following your steps from the "Preparation Guide" when my computer decided to crash big time.
Initially I had my homepage hijacked by something called That by itself didn't seem to be a big deal. I was proceeding through the steps and made it to step 8 (Create a GMER Log). Approximately 5 minutes into the scan my entire screen went all screwy. It looked like the GMER scan program filled the screen and scrambled itself.

Now my computer won't work at all. After a restart, the computer locks up on the black screen with the green progress bar (Microsoft Corp underneath). I tried a safe mode reboot but it stops loading at the following line of text, "Windows\System32\Drivers\avgidshx.sys" This was the same line of text that was being scanned during the GMER scan.

After another restart (so many I lost count) my computer reads the following, "Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:...." Several options are listed but even after inserting the original operating disc to repair, I can't get past the green progress bar thing.

Help!!! I'm moments away from turning this laptop into a very unaerodynamic flying brick.

(I'm typing this on my wife's Macbook, in case anyone was wondering how I could post)

More replies
Relevance 34.44%

Hi. I hate to be a nooge, but I posted a problem I had a week ago with a single search term being redirected in Google -- only that one search term was redirected. That much has stayed constant -- I've been using Google all week and only that one search term is redirected. My post has dropped down to page 12 and I think it's pretty much off the grid by now.Tonight I tried to run Hostsman to update my Hosts file and Avast! immediately put up the Warning notice that:12/2/2009 11:40:42 PM SYSTEM 2016 Sign of "Win32:Delf-MZG [Trj]" has been found in "C:\Program Files\HostsMan\hm.exe" file.I quarantined the file, but now I'm very concerned. When it was just the one redirect it was interesting, but this has me a bit panicked.I've copied last week's post here.Can anyone help?EDIT: Okay, it looks like Avast! may be reporting false positives right now with virus database 091203-0, the one I'm using right now, according to what I read in the various forums. I'll keep a good thought, anyway.But my redirect problem IS still there, and I'd like to get to the bottom of it, if anyone can help. Thanks!Hello again -- I was here with a severe problem about a year ago. It took several weeks, and a lot of help, but I got cleaned.I also learned a few things. I have since installed the NoScript and Cookie Whitelist addons to Firefox, I installed the free version of ZoneAlarm, and I installed a Hosts file manage... Read more

More replies
Relevance 34.44%

Hi, I have been using PC tools for the last couple of years with no bother. However, when I wanted to put it on my laptop I lost the ability to access the internet. They told me (eventuallY) to reboot using my windows XP home edition disc. having done that I was initially able to access the internet, but I could not open links or download any thing, and now explorer won't open at all, I just get error reporting. Things have gone from bad to worse and I need some help.Thanks

Answer:going from bad to worse

sorry - spyware doctor

2 more replies
Relevance 34.44%

I made a post about my windows 7 explorer crashing, it seem to only happen when I move files from my internal to my external hard drive. it was still happening, nothing i tried fixed it.but NOW its gotten worse. Its crashing on a loop...every single second.this happens as SOON as I SIGN seconds it crashing and looping
and I cannot do a thing but use my internet...I get a message that tells me my program
fences (stardock program) has detected that there is problem with 7, and it disables itself, Then windows7 explorer crashes. sends info. then restarts...If I start a video or a program before it closes (which is seconds) then it will run. I have been up for HOURS trying to get this solved. I have NO clue what is going on. I ran Anti-Spyware free edition, found 8 harmful things, had them deleted. I also ran my microsoft essentials...BEFORE that..and it Finds NEVER does. but anti does...that confuses me.

SO what is going on? what do I do? PLEASE anyone, I am computer illiterate...
I have windows 7 (genuine)
32bit home premium.
I was tryng to get the rest of the info. but I can't as the explorer is completely locked up as I type this...please help I am so frustrated, I want to make Bill Gates come fix my computer lol...who has his number!?
ASLO! After it crashes and re-opens it keeps bringing up the c drive file location library? every single time, so now i have a list of these file locations open...also I JUST get a message saying that my firewall is... Read more

Answer:Oh no its worse! Help!

Can you get into Safe mode instead? If so, does it happen in safe mode?
Safe Mode

Do you have a system restore point you can revert to?

Oops sorry just read last line of your post.

9 more replies
Relevance 34.44%

I have a virus on my computer in which my Windows Defender warning pops up every few minutes I remove it and it keeps coming back. I am also getting lots of internet pop-up ads. Please help before I throw my lap top out of my window. I ran hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:44:47 PM, on 12/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Softw... Read more

Answer:Please help! It's getting worse

it is:
browser modifier: win32/fotomoto

2 more replies
Relevance 34.44%
Question: It's worse

my computer has been acting up for awhile running really slow, but now it's started this trick of adjusting the screen every little bit. It either moves up or down. It changes the sizes of the window as well. Then i noticed down at the bottom in the task bar, a button appears for just a second with a little icon in it. Then it disappears before i can do anything. Now, my email has started bouncing and i can't get outlook express to connect. Also, i was kicked off yahoo messenger and then all i could get was page cannot be displayed on even my home page. Here is my HJT log. I would appreciate your help.


Logfile of HijackThis v1.99.1
Scan saved at 1:01:23 AM, on 3/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\Dig... Read more

Answer:It's worse

6 more replies
Relevance 34.44%

Like all AOL software, I'm wondering if the new AIM version is worse than the previous. Has anyone tried it yet?

It seems to have a lot of the features that AIM mods have introduced. I use DeadAIM myself, and have loved it for years. I tend to like things minimal. I've tried GAIM and Trillian, but I only use AIM, and GAIM messes up direct connections and profiles. I've tried AIMutation (sp?) and didn't like it much either.

What do you guys think?

Answer:AIM 6: worse because it's new?

i like it, but alot of people don't.
you just have to tweak it to the way you want it.

3 more replies
Relevance 34.44%

Just a curiosity question. I found an old AMD K6 chip in a scrap computer.
I would like to know if it is better/faster than my "Cyrix Instead" with MMX?
Both I think are 266's and socket 7.......

It's for my first PC that is now used for solitaire and surfing the net...

And what steps, if any, should I do to swap them, if the K-6 turns out better?

Answer:Better/Worse? Two old CPU's for old PC..

10 more replies
Relevance 34.44%
Question: bad to worse

Now I'm getting a little spooked.First it was just some irritating re-directs from Google searchers.Then multiple windows began propagating, sometimes blaring music, voices, phone sounds.Then, trying to work my way through the instructions in the preparation guide, I discovered that attempting to run the gmer.exe crashed me, locked up the processor, prevented me to restarting, the whole thing.Now, my touchpad has stopped responding. I uninstalled and restarted to replace the driver, but no effect. I am having to use a USB mouse, which works OK, but has not improved the touchpad.What's next?!Just curious. A question, for those of you who have experience with this forum--how long does it usually take to get help? Should I assume that all topics are addressed eventually, as folks find time? If I have failed to supply some bit of information, or violated some etiquette, I'd rather know, make my amends and start over that wait on the sidelines longer than necessary.Or should I just throw this piece-of-crap netbook out the window and get a real machine?

Answer:bad to worse

Hello pfosinger,It's hard to say how long it will take for a topic to get picked up. I know how frustrating it is when your computer isn't working properly. Let me assure you that your topic isn't lost, forgotten, or ignored. We work with hundreds of logs every day, so we have devised a means of seeing only those topics that don't have responses yet. At the moment, we have nearly 300 unanswered topics, the oldest dated Aug. 26, 2010 at 5:14 pm Eastern Daylight Savings time in the U.S.A. Your log topic is dated Aug. 30 2010 at 10:00 pm using the same time zone.Our volunteer MRT team members have various levels of expertise and training, so while we try to take the oldest DDS/HJT logs, it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us would want someone to assist you who is not familiar with your issue and attempt to fix it.Please be patient. It may take a few more days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.Orange ... Read more

2 more replies
Relevance 34.44%

new note pad mesgwhen I boot up.
[email protected]%SystemRoot%\system32\shell32.dll,-21787

I get this on start up and firefox is giving me an error

Well, this is embarrassing.

Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page
Can any one help me out?

Thank you so much

More replies
Relevance 34.03%

I have succesfully removed viruses in the past, and have been able to use system recovery to get around an issue not too long ago, but now I have some periodic issues causing my PC to run slow at times and even giving me coniptions with opening some programs. I cannot use Mozilla because of a ruined proxy server setup, I have to go without a proxy for Internet Explorer, and my Malware Bytes program is hit and miss. (Sometimes it opens and scans, other times it gives a failure message and I have to reload it.)

Bottom line: I got stupid and visited some sites, where my SpySweeper proteced my PC, but I got hit bad going into a site for my daughters animal husbandry class. (My wife and kid watched as a photo download of a giraffe crashed the whole deal and locked me out of Mozilla.) This time System Recovery did not help, so as mentioned, I reloaded IE without the proxy sever option and have been cruising along at an OK pace until just recently, where sometimes sites take FOREVER to load and I cannot always get Malware Bytes or Hijack This to work properly or show any issues.

If I clean everything out each time I start using the PC, it works fair at best. Any ideas??

More replies
Relevance 34.03%

My PC is having multiple issues, even after trying the R&R scans. Only SAS and Malwarebytes completed without any issues. The last scan, MGTools, ended with a blue screen. Combofix never started the scan portion, even after waiting 3 hours. Root Repeal seemed to finish, but came up with a message about an inaccessable memory block and then the computer shut down.

The current problems I'm having: Google redirect (IE); Hard drive errors (last one was right after power on); programs not opening over time; almost all files on computer are hidden; message about corrupt files in recycle bin (even though it's empty); volume doesn't work; some file on my desktop called "settings.dat" that was created today and, according to it's properties, opens with daemon tools pro.

These are the only logs I have. I'm not sure what the MGTools log will show after the blue screen incident. If there is any step that may seem like I missed it, trust me, I did everything I my PC would allow me to do in its current condition.

Answer:Need help! Computer going from bad to worse.

Also, Combofix started off by telling me that ESET antivirus was running. That can't be possible since I uninstalled it right before I started the R&R cleaning.

11 more replies
Relevance 34.03%

When I ask for Dos Prompt, the machine shuts down. A friend was given a Dell "Dimension E520" running XP Pro, desktop computer by his boss. Their business was replacing some older machines and giving the old machines to some of the employees. My friend has a very old CAD program called Anvil. It is a Dos program. It fits on a floppy disc. He has been using Anvil for many years an would be lost without it. He asked me to look at the machine to see if I could figure out why his Anvil program will not work. When he tries to run the executable, the machine shuts down. I thought perhaps the executable was corrupt. After a few hours of trying to make it work, I thought maybe if I started with a Dos prompt, I could get the executable to run properly. That's when I discovered that the machine will not provide a Dos prompt. The request causes the machine to shut down. I am at a loss. Can someone offer some help with this? In the "safe mode" the dos program works fine.

Thanks for looking,


More replies
Relevance 34.03%

Okay, so I have an ASUS Barebone Pundit P1-PH1 system, with a gig of ram, 3ghz processor, and lots of experience.

I usually have no problems getting rid of spyware, malware, etc, especially after looking in these forums countless times.

I have Rkill, mbam, dds, and hijack this. In case that helps.

Anyways, I seem to have aquired some viruses or malware or SOMETHING that is really wearing down my computer. I'm getting pop ups on firefox, i have 5 new processes all running under the name of lsass, im having some really slow times where it seems like nothing will work, my browser freezes, now im getting these error messages having to do with windows .net framework, and plenty of other problems.

My big thing is this. I have been trying to work on fixing everything, but im starting to get worn down. I cant even dfo a system restore point now, everytime i do it goes through the whole process and restarts the comp, but then boom. "System could not be restored to that point blah blah blah"

Please help. I'll upload whatever logs are needed, just please help me get my computer running like it once was :D

(And i'm sorry if this is the wrong forum :/, also I apologize for the grammar and spelling mistakes, its late, the babys crying, and im exhausted lol)

Answer:Need help!! Problems only getting worse!

Why is it that noone is helping me? Come on, I have so much faith in the techs of this site, what the heck

4 more replies
Relevance 34.03%

My problem with the computer just gets worse. The browser gets redirected. I can't load IE. The computer is running very slow. Any help would be appreciated.

More replies
Relevance 34.03%

I have several issues and am completely perplexed and need direction and your expertise badly.
Vista Home premium, 64 bit....SP 2.
AVG ...detected nothing
SuperAntiSpyware took an hour to removing 256 threats...usually takes 1-2 minutes.
Issues I am having.......
  * connecting to some/not all websites in IE.  Can connect to them in Google Chrome which I used out of desperation as I have it downloaded but never use it.
  *occasional 502 errors when clicking on a topic
  *back button is blocked by constant facebook/twitter plugin.
  *Windows Mail was wiped clean, and can no longer connect to server.  Yet it left my contacts in Mail intact.
  * slow and at times nonresponsive to some websites, especially Yahoo.
I do have a clean laptop (which does receive my Windows Mail) for backup use and research.
My computer knowledge, well I can follow directions pretty well.
My Windows Mail I am not worried about at this point, am trying to work with Verizon to restore it, but wanted to list everything I could remember.
Any help will be greatly appreciated.

Answer:Various symptoms and keeps getting worse

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-se... Read more

19 more replies
Relevance 34.03%

Ok so anyone who uses GMX knows that it's often down or bugged in some way or another, but this one just ices the cake:
And since GMX has zero tech support,

Tried saving it, logging out and back in and re-sending.

Recomposed it also to no avail.

What can I do?

Didn't want to change mail provider but I've had so many incidents with them now I'm really considering it. Anybody know any good ones (dont say gmail, my name has already been taken)

Answer:GMX mail is getting worse.


Clearing my cookies and restarting my browser resloved this.

1 more replies
Relevance 34.03%

Sorry if this is too long...Starting Problem:
xp Home has been slowing down for about 6 months. IE pages would close line by line, and there was always a slight sound delay. Thought I could help myself - Here's what Ive done and the results ( all suggested by forums):
1. Downloaded Drivermax to update drivers. Before I could finish updating I lost my Wintv2000. Had to start undoing to get it back. I know this screwed up other stuff too.
2. Did all windows updates. This gave me the res:\\ieframe.dll error. Could not access my connected internet. After so much fiddling and changing settings, I decided to do a system restore.
3. Did a system restore ( after learning thru all this that it wasnt even turned on!?!) On reboot it said it "could not load personal profile" , so I lost all saved data. Undid the restore back to where I was.
4. Now the error changed to res:\\ieframe.dll\dnserrordiagoff. Started undoing the windows updates til I found it - for me it was KB960714. Now I dont know which updates to do.
5. Lost Google toolbar during this. Twice it asked to repair, but it still does not work.
6. Ran CCleaner ( ok - shoot me now). Did do a backup. Cleaned everyting except tv entries. Im sure this has mucked this further, yes?

monitor goes black after random periods of time. On reboot it does chkdsk. Computer still slow. Systray icons load in different order every day.

7. Started at your READ ME OR YOU DIE page. Yes, I have ... Read more

Answer:Everything I do makes it worse!

Welcome to Major Geeks!

Actually none of this really sounds like malware problems. Yes you could have malware, but the problems you are mentioned do not sound like malware. Sounds like you problems within your Windows OS.

Attach the logs requested in the READ & RUN ME. Yes ComboFix too. Check to see if MBAM made a log. If not, just skip it for now.

11 more replies
Relevance 34.03%

Ok bear with me as I try to explain this.

-There was a power outage in my area and my computer restarted. After restarting it would hang at the Windows loading screen with the blue bar, and it would stay like that forever.

-I went into safe mode which works fine and tried a system restore to an earlier date, and still wouldn't load.

-Went back into safe mode and it said Restoration Complete. Ran msconfig to do a diagnostic boot...still no luck.

-Ran chkdsk /r using Recovery Console, said it fixed the errors but still hangs at the same screen. Ran Samsung HD utility and detected ECC errors.

-Tried to do a Repair Windows installation using an original Windows cd, so it was SP1 when I had SP2. I tried a Windows XP Pro SP2 cd but there was no repair option so I went to my original, which was Home.

-Through the install there was a few errors such as COM+, directdb.dll, inetcomm.dll,msoe.dll and wab32.dll. I clicked okay with all of them and installation completed fine.

-After restarting, loading would be REALLY slow, and actually wouldn't go past the wallpaper. I checked task manager and explorer.exe isn't even there.

-Went into safe mode, which was super slow as well, and same thing with the no icons. Ran safe mode with Command prompt and opened system restore, only to find no restore points.

I am now at a loss as to what I should do.
Any help guys?


Answer:problem that keeps getting worse

Got my hands on a Sp3 Windows Home cd, and got it to the Installing files screen where it shows a Do you wish to install this non verified SoundMAX HD audio driver, and it freezes.


4 more replies
Relevance 34.03%

Hello, thank you for taking the time to view this. For some reason some links don't work on my home computer but do at my school. I tried them in both FireFox and IE, and nothing worked.

Links like:

Grinler's HiJackThis Tutorial

Said: "Not Found

The requested URL /forums/HijackThis_Tutorial_How_to_use_HijackThis_to_remov e_Browser_Hijackers_and_Spyware-tut42.html was not found on this server."

But they work perfectly at my school, or at my friends house. I'm starting to think its Mal-Ware vs. a problem with my browsers.

But I have the best of the best (pretty much every program Geek to Go admin's and staff has recommended) Anti Mal-Ware applications, and have been scanning non stop all day, and yesterday. Some have detected 1 or 2 problems, others have not, but nothing is better. I think things are getting worse, because now things are slowing down a lot, and programs are taking longer to open up.....and such.

So here is a HiJackThis Log:

Edit by chaslang: Inline HJT log removed. READ & RUN ME sticky not followed.

Help me please this is pissing me off

Answer:Serious Problems getting worse

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.
Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
Downloading, Installing, and Running HijackThis​Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​
When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
CounterSpy - only for Windows XP, 2K, & NT users
AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
Bitdefender - from step 6
Panda Scan - from step 6
runkeys.txt - the log from GetRunKey.bat
newfiles.txt - the log from ShowNew.bat

NOTE: You can o... Read more

49 more replies
Relevance 34.03%

I have a customer who has a Compaq 7151wma which is running a problem plagued version of Windows ME.

My customer has the “Windows XP version 2000 Upgrade” and I am thinking of either upgrading or repartitioning the hard drive, formatting and doing a new install.

I am relatively new at computers although I have upgraded a few computers to Windows 98SE and am somewhat familiar with partitioning and formatting.

I am currently doing computer repair for a living in a small town in Mexico. This customer is very well connected socially and my reputation is riding on this project going smoothly.

First when the box says “upgrade” I assume it means I can do a fresh install on a clean hard drive not just run over the existing OS, is this correct?

Second I know this was one of the first versions of XP to come out, is it worth using? Are there better versions out now that make it wiser to buy the new version rather than go through XX MB of upgrades?

Is there any proprietary software on the Compaq 7151 wma that will prevent me from having a successful install if I were to format the hard drive?

I have used the Windows XP upgrade advisor and it reports this.......


Hard disk controllers - USB Optical storage Device (not currently present)
USB to ATAPI Adapter (not currently present)

Network Adapters - Wan Miniport (ATW)

WDM Modem Enumerator - Intel 537 Data Fax V.90 Modem

SOFTWAR... Read more

Answer:Bad Win ME to worse WinXP?

well you should probably ask the guy whether he wants it formatted or not but you should probbably uninstall ME, then install XP because Win ME has a lot of bugs
about 2 hours before i posted this i installed a backup of XP (from upgrade CD) and it only required me to put in the 98 CD for the time it needed to verify that i have an existing operating system, from there i had to replace "C:\Windows\System32\hal.dll" (copying from the Backup XP)
if you really prefer not having ME first just run the upgrade and it should prompt you for a Windows CD of previous Version

as for the errors they may or may not cause faults when you actually install XP but Drivers can always be a big issue with XP

9 more replies
Relevance 34.03%

First phishing and now something called pharming which apparently clones the url frpm dns servers and when you type in the url of the site you want to get to, it redirects your private info to these buggers/criminals etc. can't find a suitable description that is sufficient to demean them. Any way, just read this this in Cnet. What do we have to do to protect ourselves? I guess its up to the ISPs and site Hosts now.

Answer:Warning worse to come!

I wonder whether Microsoft's new version of Internet Explorer 7 will offer some protection against this, when it's finally released?

4 more replies
Relevance 34.03%

I am runing Windows ME operating system.Ever since a friend messed about with my computor (took files out moved some around) to try to help it run smoother, it has never run right..PROBS>>>When I switch the computor on I get an unusual start up sequence..Black screen, white words, headed Micresoft Windows Millenium Startup Menu.I an given 1-6 options and a timer is running 30seconds. If I let the time run out, it carries on as normal. The desktop opens as if all is well BUT ... I have Norton Systems Doctor that is very ill as it does very little. It just says things like Norton Intergrator could not initialize the currant class ect other things ...The screen freezes for 25 -30 seconds every few minutes sometimes but it can be ok for 30 mins...When I click on Launch Outlook Express, a dialog box tells me it cannot be started because MSOE.DLL could not be loaded...I have no sound what so ever from anything....The internet runs fine BUT ..I have no MSN Messenger or Hotmail...I have tried to run msnconfig from the run commandbut a dialog box pops up stating ...msnconfig cannot be found ... an I writing this in correctlyAlso System Restore will not restore anything, I have tried a number of dates...Should I put in the Recovery Disk or is this a last resort or am I there already ....I will check back every 20 mins or so...ThanksDerek

Answer:Problems now worse ..please help.

Well, for one thing, the command you are looking for isMSCONFIG

10 more replies
Relevance 34.03%

I tried everything in my power to get rid of this virus. This the third time I've been infected with this virus. Any help will be appreciated.Logfile of HijackThis v1.99.1Scan saved at 3:55:09 PM, on 5/21/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16441)Running processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\WINNT\System32\svchost.exeC:\WINNT\system32\svchost.exeC:\WINNT\System32\brsvc01a.exeC:\WINNT\System32\brss01a.exeC:\WINNT\system32\LEXBCES.EXEC:\WINNT\system32\spoolsv.exeC:\WINNT\system32\LEXPPS.EXEC:\WINNT\Explorer.EXEC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINNT\system32\CTsvcCDA.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\Program Files\Norton AntiVirus\IWP\NPFMntor.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\WINNT\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.... Read more

Answer:Vundo Getting Worse

Welcome to the BleepingComputer HijackThis Logs and Analysis forum Download KillBox,unzip/extract it to your desktop. up Killbox and place a check in 'Delete on Reboot'.In the 'Full path of file to delete' box,copy and paste:C:\WINNT\svhost.exeThen press the red button with the white cross.It will then provide a window for you to confirm the delete.Next it will ask if you now wish to reboot,select YES.Allow it to reboot.If it does'nt reboot automatically,reboot manually.****************************Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: are well advised to remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present:ViewpointViewpoint ManagerViewpoint Media PlayerThen restart your pc.****************************Please download VundoFix.exe to your desktop.Double-click VundoFix.exe to run it.When VundoFix re-opens,click the "Scan for Vundo" button.Once it's done scanning,click the "Remove Vundo" button.You will receive a prompt asking if you want to remove the files, click "YES".Once you click yes, your desktop will go blank as it starts removing Vundo.When completed,it will... Read more

9 more replies
Relevance 34.03%

Trying to help someone who needed to get on the net in a pinch, I put Zone Alarm on his laptop. It immediately caused slow downs, and wouldn't let me remove it with it's own uninstall because it was a demo. So, I used add/remove programs. Then I went to the ZA site and found out what might remain in the registry, searched for it, it wasn't there.
The whole system was paralysed. I used Advanced System Optimizer to clean the registry, and then the programs would work, but both startup and shutdown took about 8 minutes. I tried reinstalling ZA with my own reg code, just so I could do another uninstall, using the right tool. I did that, but there was no improvement. When I tried starting in Safe Mode, I got a screen saying something was "stuck" and was directed to a bios page. Here was my biggest stupidest mistake: I said restore default bios. Dumb, dumb dumb!!!
After that, it would boot (still 8 minutes), but do nothing. I mean, I couldn't click on a thing that would work. I have no start menu...wait, it just came up, it took about 10 minutes!
What can I do? He has important data on here. I can't just wipe the disk! Is there a way to put the bios back to where they were when I clicked "restore default bios"????? Does that even matter? If I can get the programs to work again with ASO, is there another way to get startup and shutdown to work? Have I ruined everything?
Seriously, I'm shaking...please help if you can!!!

Answer:Worse and scared after ZA!!!

6 more replies
Relevance 34.03%

My wife was on pintrest this morning and an alarm went off and a pop up came up saying our IP server was hacked and something about drivers, to call a phone # for Microsoft support. she called gave over control to the computer to the women on the phone. My wife was informed we had 2000 threats that we should take it to a Microsoft store where they will send it out for 400 $ or she can fix it on line for 2oo$. How bad of trouble am I in ? Thanks John

Answer:Help I maybe hacked or worse

16 more replies
Relevance 34.03%

Hi,Somehow I am being blocked from creating any log files and from running the suggested program "DSS.exe". My browser has been hyjacked. Things are progressivly getting worse. I ran the scan with Hyjackthis and I was able to save a copy that I sent to Trend for a comparasion to other users but I was not able to save it to a log file and I was not able to fix the log file because I could not see the text to erase it plus I could not save the file with another name. Here it is === I sure hope you can help. VictoriaIndex % of PCs with item Code Data1 0.2% O1 ::1 localhost2 0.2% O13 java script:void(0)3 0.0% O16 {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - 0.0% O17 NameServer = 0.8% O2 Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll6 0.5% O2 Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll7 0.2% O2 SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll8 0.1% O2 (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll9 0.0% O2 Spybot-S&D IE Protection - {... Read more

Answer:Please Help-it's Getting Worse By The Minute

HelloApologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.If you have since resolved the original problem you were having would appreciate you letting us know If not please perform the following below so I can have a look at the current condition of your machine.Thanks and again sorry for the delay.Please download Deckard's System Scanner (DSS) and save to your Desktop.alternate download siteDSS will do the following:Create a new System Restore point in Windows XP and Vista.Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.Check some important areas of your system and produce a report for an analyst to review.Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.You must be logged onto an account with administrator privileges when using.Close all applications and windows.Double-click on dss.exe to run it and follow the prompts.If your anti-virus or firewall complains, please allow this script to run as it is not
malicious.When the scan is complete, two text files will open in Notepad:main.txt <- this one will be maximizedextra.txt <- this one will be minimizedIf not, they both can be found in the C:\Deckard\System Scanner folder.Please copy (Ctrl+C) and paste (Ctrl+V) the c... Read more

4 more replies
Relevance 34.03%

Doesn't do anything when I press some links unless I reload a page and try again, when scrolling on image heavy sites, the screen blanks out and then a portion of the page (website title or corner of an image) multiply across the screen before edge closes or reloads the page, also in general just closes itself whenever, and the keyboard is slow to open or do anything. I Haven't downloaded anything and always clearing cache and data, it still seems to happen more over time.
Running build .164 on mobile if that's any help.

Answer:Edge is worse than IE

Im on same Build as you do. And Lumia 640 LTE, i had no issues with the Edge browser, and Edge is my Favourite tho. What is your Lumia Model?

8 more replies
Relevance 34.03%

I have a Toshiba Satalite laptop (from around 2001) running Windows XP Pro. I bought it 2nd hand. About a month ago, we came down with a few viruses because my Windows Live One Care subscription ran out so I was naked for awhile...a friend bought Webroot, after installing program...within a couple of minutes every thing was back to good. Within 2 weeks, Total Security was making more of a mess than ever. So much so that I uninstalled Webroot and figured I would go with CA security suite only for it to load with errors, therefore it wouldn't do anything...Now it will let me connect to the internet but if I try to access my e-mail it says access denied. I am wondering if I am going to have to erase my hard drive (which might br harder than anything I've thought about doing. I have another computer that I am using for now but it's very slow! Can I download anything, put it oin a disk and run it on my laptop to clean it up? I don't know how to go about erasing/ (re/formatting). I have a disk that I made that says back-up from 2007. Would that have all numbers/files neccesary as I didn't get an original disk. I also found a 'registration number' file...Any and all help will be greatly absorbed.   

Answer:2nd time is far worse!!!

do you have your xp install disk and cd key?if not do not reformatdo you have anything important on it?did you try malware bytes super anti malware?also try avria and or AVGp.s. i am tring to use free soultions()

14 more replies
Relevance 34.03%


I need your help guys. I have some kind of virus on my computer and i cant delete it. I cant run any program and a cant run " RUN m first pograms all i do virus desabeles the program. Right now i am running my computer in safe mode, and trying to turn on the Search and Destroy program but once i do it it tell me "Error Invalid floating point operation". Whats seems now i can only run SUPERAnitSpyware... Milware bites is messed up too. Whan i press scan it scans my computer and once scan is finnished i pre3ss delete all selected and it sends my computer to lala land. ( different colors start to pop out and then blue screen of death ). Whan i start my pc windows is not starting explorer.exe. Just to let u know this happend in 2 days. Things like "AntiVirus 2009, and all the things from that category showed up before this happend, tried to delete them, but nothing was a succes.

Please help me and sorry for my english.

Answer:!Please HELP... fast before something worse happens

This might help.... Malwarebytes worked.... here is the log from that

13 more replies
Relevance 34.03%

Hi Folks,

I somehow got nailed with Virtumonde two weeks ago and have been fighting with it ever since. Having tried everything I've been able to find on the web (short of attacking things in HJT), I've finally admitted defeat. I noticed some great postings here, so thought I'd ask for some help from the experts at Geeks. I've followed all of the steps in the READ & RUN ME FIRST sticky already, but have managed to end up worse off somehow. That's not a shot at the process, but typical of my last two weeks fighting this thing.

After finishing step 7 last night, I shut down. When I tried to boot into normal mode today, I am now getting a popup window with a title bar of RUNDLL and the message "Error loading C:\WINDOWS\system32\yekrmujm.dll. The specified file could not be found." When I click the OK button on that box, it pretty much causes the system to either grind to a halt or hang (can't tell which- the mouse moves, but nothing came back after an hour, and I can't get task manager to come up).

I can still get into safe mode OK, so I'm trying step 5 again in desperate hope it will at least let me boot into normal mode (it's my work laptop, so I'm a little unproductive right now...).

I've attached all the logs from yesterday's efforts and would greatly appreciate any help with getting back into normal mode, and even better, getting rid of Virtumonde. I was unable to get a log from Co... Read more

Answer:Virtumonde- From bad to worse

And the rest of the logs...

And I forgot to mention that I followed the additional step for Virtumonde and ran Vundofix, so that log is attached as well.

9 more replies
Relevance 34.03%

Kept trying to power up the computer-see latest posts:,87693.0.htmlAll of a sudden the motherboard started to power up, and the chip that reads "Nividia nForce" next to the graphics card started to smoke.  Shut down the system.Not good. 

Answer:Ouch---When bad goes to worse

The good news is we have a new suspect!  Sorry about the vid card.

4 more replies
Relevance 34.03%

A very interesting article on whether anti-virus software is getting worse in detection of both new and known threats.
What do you think?

Is anti-virus software getting worse at detecting both known and new threats?

Earlier this week, Stu Sjouwerman, CEO of security awareness training company KnowBe4, looked at the data published by the Virus Bulletin, a site that tracks anti-virus detection rates. And the numbers didn't look good.

Average detection rates for known malware went down a couple of percentage points slightly from 2015 to 2016, he said, while detection rates for zero-days dropped in a big way - from an average of 80 percent down to 70 percent or lower.

"If the industry as a whole is dropping 10 to 15 points in proactive protection, that's really bad," he said. "Anti-virus isn't exactly deal, but it sure smells funny."

According to Sjouwerman, the Virus Bulletin is the industry's premier testing site. The tests are comprehensive, and consistent from year to year, so that a historical comparison is valid.

? RELATED: 14 tips to secure cloud applications
Several major vendors aren't included in these statistics, he said, because they declined to participate -- and implied that there might be a reason for that.

What's happening is that current anti-virus vendors aren't able to keep up with the attackers, he said, who can generate new malware on the fly.

"The bad guys have completely automated this... Read more

More replies
Relevance 34.03%

I am having a problem with the Laptop An hp g7-2269. it does not boot up with the battery in and it will not charge the battery. It will however boot up and be fully functional if i remove the battery and plug in ac adapter. i can however replace the battery when it is running and it runs fine but still doesnt charge. uefi diagnostics battery test freezes when i try to run it so i get no information there. and the hp software battery tells me nothing either it just says that the battery or the charging adapter could be bad or to take in to see a hp specialist. my question then is can it be possible that its just a bad battery?

More replies
Relevance 34.03%

while surfing, with no real site preference I started getting this and it is getting worse.. now there are some sites that only open to this even after multiple tries..
any ideas.

I think I attached a file

More replies
Relevance 34.03%

Hi there! While I've been lurking here in the shadows learning from all of you, a nasty virus has decended upon my computer. It's the dreaded FBI virus, even though the pictures do not look exactly like the ones posted on this site, it's a moneygram, pay up or this will stay on your computer forever virus.

So I did some research here on what to do, but it's getting worse. Here are the steps I've taken:

Using Windows 7, Premium Home edition
Boot in safe mode with networking.
Downloaded Rkill and ran it.
Downloaded emsisoft antimal and ran it.
It quarantined 7 threats - 6 high risk, 1 medium risk.
I selected for it to quarantine, but it gave me a message that there was an error and it could not quarantine 3 of the files.
I tried to delete the items out of the recycle bin and it gave me the message that my recycle bin was corrupt.
I was trying to figure out what to do next when the white FBI screen took over in safe mode.
I rebooted in safe mode again, and every time, the FBI screen appears.
I'm also getting the message that emsisoft has encountered an error and it cannot load.

Please help. I'm at my wits end.

Answer:FBI Virus - getting worse!

Can you boot into safemode with networking?

Do not run any other tools when you are being assisted.

11 more replies
Relevance 34.03%
Question: Worse Virus EVER!

I am running Vista on my HP Pavilion e9150t and got a bad virus. I logged onto my computer and all my picture files are there and I can access them, however, when I go to save them onto thumb drive etc. everything is shut down. My internet is wiped out, as well as my Dvd drive. It will not let me open or send anything to my thumb drive, external hard drive or bluetooth. I can still use my camera cards though.

My Avast has been shut down and so has my security center. It wiped out Spybot and hackthis, Malebytes still scans (unsuccessfully). It will not let me boot in Safe Mode of any find. Firewall is shut down too.

This is one of the several error messages I get. "the dependency service or group failed to start"

I back-up my files once a month, but have about 100 pictures that have not been backed up and I have to try to save them. Please help!
UPDATE: Malware bytes completed a scan and this time found 2. They are Malware.Generic (file) and Disabled.Cryptsvc (Registry Data)

Answer:Worse Virus EVER!

You'd be best posting this under the Security & HJT section mate. Use "Report" at the bottom of your message and somebody will move it for you.

2 more replies
Relevance 34.03%

Hi, everyone....
A couple of weeks ago, someone overseas used my credit card number to buy themselves a free train ticket. Since I don't do much (and usually through PayPal anyway) Internet purchasing, there is only one other direct way they could have gotten it - by hijacking my Internet connection. (I could be wrong about this, but it's what I think anyway....)

I use AVG, but after this, I also installed Avast, which I allowed to do a full system scan. It found 4 Trojans on this system, all in the System Restore areas. Naturally, I deleted them.

Prior to this, I was having problems with MSI programs not loading right. After I scanned and got rid of a couple of viruses and those Trojans, this problem seems to have gone away. (In the midst of this, I also upgraded the system to SP3, which could have corrected the MSI problem anyway - no idea.)

What the system is doing now is breaking as I type, which implies that something may be making screen-shots in the background, and transmitting whatever to whoever is watching. This bugs me - what would be helpful is a raw logger that tracks everything transmitted or received via the Net, but I haven't seen such a tool for Microsoft. In Linux, sure, but....

System: 2.0 GHz HP Pavilion 533w, 512 MB RAM, Two 60 GB HDDs, USB 2.0 500 GB HDD, XP Home w/SP3, AVG, (Ad-Aware, Avast)

Here's my HijackThis log file:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:23:56 PM, on 9/23/2008
Platform: Windows X... Read more

More replies
Relevance 34.03%

Got a PC here that the lights on the MOBO come on, when you hit the power button, it clicks like it should, the green light comes on, but when you release the button, it goes back off. Initially I thought this was a PSU problem, but now I'm thinking maybe the power switch itself.

Answer:PSU, switch, or worse

Check the front panel header, to make sure the power switch wire is connected properly.

2 more replies
Relevance 34.03%

Ok I have several computers the one I am having a problem with now is a family computer used by me and my husband.
My AVG is saying I have a cryptor infection and that was four this morning tonight it is a whole list I downloaded Stopzilla but that did not really do anything.
I have no idea what Hijackthis is and am nervous about trying anything else without guidance.
Thank You!!!

Answer:Help... it is getting worse by the minute

I did the hijack this figured what the heck

1 more replies
Relevance 34.03%

Before when i had a different monitor i had 250-300 fps on CS:GO on max settings, now i just get 20-120 fps and it usually drops to 60 fps. Could this be a problem with the monitor or just the hardware.(I have checked VSync and also this problem applies to other games)

Answer:Got a new monitor but now my fps is worse???

Monitors have very variable response times - some just a few milliseconds, others much higher. It might be worth checking out the specs of your old and new monitors. In theory, though, that shouldn't affect fps - monitor response time would only affect how quickly what's on screen reacts to any action you take (e.g. shooting).

1 more replies
Relevance 34.03%

I'm pretty sure my Toshiba Satellite laptop (Windows XP, has Spybot and Symantec AV) has been hijacked by some hidden malware. It has started wreaking havoc on it. First it was keeping my internet uploading and downloading in the background. And now it won't allow my firewall to startup or give me access to the web through any browser.
I know other apps can access the web because I've updated Spybot and Symantec to try to clean this mess, but that has only partially helped.
The following is my Hijack this log. I'm hoping you can point my in the right direction on how to clean this. Hope to hear from you soon.

Thank you
Wizard Raz, Miami, Florida

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:14:00 PM, on 12/5/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symant... Read more

Answer:Hijacked and getting worse

16 more replies
Relevance 34.03%

Is it just me or do they make hotmail worse every time they update it?
If you have unread emails, filter the inbox to view the unread emails. Select an email off the list and up it comes, a second later hotmail suddenly realises that the email is now "read" and navigates you back to the list sans the email. If you didn't manage to actually read the email in the 1 second you were given then it's tough.


Answer:Hotmail keeps getting worse?

Doesn't do this to me when I go there. I find the hotmail interface loads much quicker then it did! I'm usin IE8.

7 more replies
Relevance 34.03%

Hi, I was wrestling with an infection of W32.trats!inf on a laptop - Windows XP home.

Norton Antivirus keeps finding it and has been unable to get rid of it, so I was attempting to remove it manually.

vtstr.dll is in the Windows/system32 folder along with various registry entries related to it

I just tried to boot into safe mode, and it now will not log in and says "Unable to log you on because of an account restriction" in both safe and normal boot modes

Any suggestions?


Answer:W32/Trats!inf gone from bad to worse

16 more replies