Computer Support Forum

Hard Drive Issues - External Drive

Question: Hard Drive Issues - External Drive

I need advice here.
One of my Internal Hard Drives was playing up and running real slow I think it was the same issue in the I've placed into my thread Here:
click here formatted this drive as I knew I had backed up the image of this drive using EausTodoBackup Free Edition the day before and it told that the image backed up successfuly onto my external drive.
I had then brought another hard drive to replace the current one but that was faulty so had to rma it back to ebuyer for a replacement.
So I the ran a recovery program EasuUS Data Recovery to recover my files which saw all my files and I recoverd them over to the external drive. Took a while, but when It was done I needed to look through what it found. Then the Drive wasn't recognised!!!
When I went into event viewer click here that's what's telling me, and I've tried a chkdsk on it to repair the "Bad Sector" and it's on going and I gave up so unless there is another way of going about this?
At the moment I've ran another recovery on the internal drive and I'm currently saving the recovered files on another external drive. Again this taking a bit of time.
So my question is this, is my external drive the one showing this error on its way out? I've had this drive for 3 Years it was replaced by Novatech.
And would there be any ways to try and get to the data on that drive?
I am currently thinking on running HDD Regenerator from Hirens Boot CD to see if that would fix it, or I could format the drive and try and run a recovery program on this drive.
I've also ordered a spare Hard Drive to use this to recover the data more efficently.
Any input welcomed.

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Preferred Solution: Hard Drive Issues - External Drive

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Hard Drive Issues - External Drive

Getting all the data now but running into another snag some of my picture files have become corrupt is there a tool that I can use to repair them?

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Hello, I've been struggling with this on and off for a while now... but basically I have an External Hard Drive (Mad Dog Multimedia) which was previously reformatted to work for a mac which has since died. I now need the External Hard Drive to work on my Windows Xp based laptop (which doesn't have enough free space to clean up space), but can't even get it to show up in 'my computer' and cannot figure out how to reformat it again. I've managed to locate it under 'Computer Management', but can't seem to assign it a Drive Letter or Path.  Please Help! 

Answer:External Hard Drive Issues!

Do you want to save any of the stuff on the drive or just wipe it out and start fresh?

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I've been having issues with my external hard drive as of late. It freezes up whenever I attempt to transfer files from it so I ran a disk error check. I let it run and I came back home to find my computer in sleep mode. When I turned it back on it showed me it had completed the check but now my drive is a bit strange.It shows in the computer tab to have 0 bytes of space and I can't access it at all. I've attempted to format it and delete it's volume but it refuses to even try. In the disk management tab it shows the appropriate size and space it should have but I'm still unable to do anything to it. It shows itself as a RAW system type which I haven't seen before.Any assistance would be appreciated.

Answer:External Hard Drive issues.

I'd run crystaldisk info on it the ad-free version that is at this site. And see what it reports. The drive might be junk and you might want to exercise a warranty replacement on it. Drives depending on brad can have anywhere from 1 year to 5 year replacement warranty on them. Also some drives that the company gets bought out by others inherit the warranty of the company inheriting the obsolete brand such as Maxtor drives bought out by Seagate and a drive that under Maxtor's warranty was a paperweight and out of warranty, when Seagate bought out Maxtor I heard that they were offering 5 year warranty on Maxtor drives in which my 500GB Maxtor that failed was then covered by seagate and for the cost of shipping around $8, I got a replacement 500GB SATA drive from seagate in about 2 weeks under their warranty.

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Hi Folks,
maybe somebody can help me please.
I have just put to-gether an external hard drive consisting of an 80Gb hitatchi Deskstar HD in a Zynet USB2 HD enclosure.
Now my need for this was to put all my music albums on, so i can listen to my albums on my laptop and at work.putting the music on the EHD via WMA 10 was no problem on my Desktop PC but, when i try to play the albums on my laptop i keep getting the error msg saying the files are on another computer also, my laptop keeps crashing if i switch on the EHD.., i'm confused at this stage i thought it was going to be a very simple process but obviously i was wrong.can u help me please??

INTEL P4, 3.OGhz


Answer:External Hard Drive Issues

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I have a WD External Hard Drive 500GB (WD5000d032-002). I've had this for some time now. I've used it on both my desktop and laptop and it's worked fine, it's full of material that i need.

However one day i plug t in and it powers up, i feel it boot up, yet nothing shows up. Doesn't show up in computer. I go into device manager and all it shows is "USB Mass Storage Device". When i plug it in it shows that it installed fine so im not sure what the issue is.

Can anyone help? I'll check back here frequently to try to get this fixed if not im usually on aim most of the night you can just check my profile and send me a message it would be greatly appreciated.


Answer:WD External Hard Drive Issues

Also when i plug it in it shows up as "This device is installed and ready to use" but i also get the safety removal icon too.

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Hello,I am not sure if this problem belongs in this section or in the OS section, because I have a suspicion that the problem isn't with the hardware, but with the windows XP. Anyway, please let me know if I need to move it.First, I have an external hardrive that is a 1TB buffalo combostation 4, that I have been using for more than 6 months just fine. I have about 500GB of data backed up onto the drive at the moment, several gigs of which is irreplaceable. Unfortunately, within the past month I have started to have some serious problems. First, the drive started freezing up. I would simply be navigating trough the folders/files, not even opening anything, and sometime between 2 minutes and 10 minutes it would freeze, and explorer would freeze and I couldn't terminate any processes in task manager. The only way to solve the problem was to unplug or turn off the drive, after which my computer would function again and I would get an error saying something like "the $MFT was inaccessible or corrupted and could not be written to." This error was most common when the drive was plugged in with a firewire cable (it has multiple different plugs in the back of the casing).Recently, I plugged it into my computer with the included USB cable and it seemed to work a lot better for about an hour until the system tray started giving different errors about $MFT, saying "_____ file is corrupt" or something like that. When I opened the drive all of the folders were... Read more

Answer:External Hard Drive Issues

When you transfer the HDD to the "laptop" are all the files on it as they should be? If so as an immediate measure until other issues are resolved (if the files that are "irreplaceable" are viewable) i urge you to transfer them to a cd or dvd burnable disc. They may not be as convenient as on the external HDD but at least they are permanently saved regardless of what eventually happens with the removable HDD.   Now when you remove/stop the external from the PC (where you are having the problem) how are you doing that? Are you shutting it down via the "safely remove hardware" protocol? If not that has been known to render the data on the device flashdrive/hdd/ to be irretrievably lost or corrupted (personal experience speaking here). The external HDD; is it partitioned or is it all one honkin HDD? truenorth

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My OS is Win xp, sp3, home ed., Toshiba USB external hard drive
I have a Toshiba 320 GB USB external hard drive which has been performing very well until lately. Because of the symptoms, I suspect the problems are coming from Win Explorer or the computer rather than the Toshiba drive.
Among the issues, the Toshiba runs almost all the time in "Autoplay" and an autoplay box comes up for me to choose what to do with the drive, so I always choose "take no action". Then the Toshiba sits still for a while but sometimes I can not get into it to save or change things so It's quite risky to continue using it as a back up/storage device.
There isn't much more to say here except to ask if anyone can shed some light on what Win Explorer can do to make using the Toshiba device more reliable. I have gone into Win Exp. and selected "default" settings where possible but have no clear idea why Win Explorer or whatever is not able to operate the Toshiba device in a more predictable and reliable way.
Thanks for your feedback and help in this matter,

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I recently purchased a new Seagate 200gb internal drive that I installed in an enclosure. I'm having some trouble getting it formatted and working properly.

When I plug it in the drive is immediately detected and shows up in explorer, it also is shown in disk manager to be "healthy" and "active." But when I click on the drive it says that it needs to be formatted. I've tried to partition and format the drive through XP, after a half hour it looks to be done, but it says that it can't format the drive. I've even tried to use Seagate's DiscWizard utility but after that's finished it says the drive still needs formatting. I've tried it on two seperate computers (one running XP, the other XP pro) and it's the same on both machines.

I've had this same problem with another one of my external hard drives last year (just stopped being recognized one day) so I'm convinced it's something with XP, but I can't be certain.

Any help would be greatly appreciated.

Answer:External Hard drive Issues

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I have a 1 TB external hard drive which does not sound to good as the drive does not even read and the drive sounds like the drive is trying to spin.

So I opened the case to find 2 500GB hard drive so I put them into my other external case and the hard drive spin up fine how ever it as no letters assigned to either of ther - I can format them however is there anyway I can get the data off of them?


Answer:External hard drive issues

If you formatted

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I have an external hard drive from HP (model number HPBAAD0010HBK-00). Up until recently I was using it to store photos, movies, music etc. It has decided to stop working recently. I run windows seven and after plugging it in to the usb, the computer fails to recognize it exists. the hard drive itself has a flashing blue light under it and makes some noise as it boots up, but it can't be found anywhere in the computer, i.e. as an extra drive, under device manager.
What can I do to make it work, and if I can't make it work, how can I recover my pictures?
I am not the most technologically literate, so please describe any ideas fully, else I will get confused.

Answer:External Hard drive issues

Try it on another computer. If it's not recognized there, you'll need a professional data recovery firm to work on it.

If it is recognized, copy the contents to another location IMMEDIATELY.

Then, run a hard drive diagnostic on it to see if it's failing. Try this free program: FWIW - here's a free generic test that runs in Windows (select HDTune, not HDTune Pro):

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hey people wondering if u can help me with this ****ty problem
i have a 1tb western digital caviar green externaly, like 4 days ago i realized that some folders were damaged (the could not acces H:/my pictures it may be damaged or something like that) but didnt cared alot, but the next day, when i turned on my hd nothing happened, windows makes the tilin! but nothing else, so went to devices and printers

recognized it as usb to ata bridge wtf?
the went to disc managment to see if at least is detected

disc 1 unknown/not initialized?!
well the initial problem may be that i don't remove it safetly because it never works, always says "could not remove blabla" so i turn it on direclty from the power button in the case, dunno if this may be the reason
well please someone have any ideas?

Answer:external hard drive issues

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Hello Everyone, This will be my first post here and I'm looking for alittle help on why my exteranl hard drive can't be accessed on any other computer other than my own laptop?

When it is plugged into any other laptop or computer, that new computer tells me that the drive is bad, and needs to be formated...

But if i were to plug it into my own Gateway laptop it's just fine???

Sorry I don't really have full details on my own laptop right now since i don't have it with me at the moment.. the external is a Western Digital 500gb hard drive, and I haven't had any problems with it til now... so

anyone with help or an idea what might be the problem i'm all ears...

thanks in advance for any help...

- Brad

Answer:External Hard Drive issues

Windows XP Won't Recognize WD Ext Hard Drive

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I have an 80gb Freecom Classic external hard drive and recently I've had trouble trying to access certain files on it. I have about 40gb of music on it and the majority of it appeared to be unaffected, but when my pc tries to access certain files it freezes and then I either have to reboot or disconnect the hard drive to continue. I have tried to run chkdsk, but it will get only so far through the scan and then freeze. Are there any applications i could use to help recover the files that i can't seem to access is there another way I could go about it?Thanks for your help.

Answer:External hard drive issues

Have you tried in safe mode?

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I have an Iomega hard drive that is fairly new. It serves as a backup for all of my documents, pictures and music files. I just purchased a new HP laptop and was in the process of organizing all of my music files on the hard drive. The other day I tried to transfer a file to another folder but it told me that the file could not be accessed. I also tried deleting the file, but that would not work either. After this happened, I began to get messages about my G:/ drive (the Iomega) not being able to be accessed and it keeps telling me that it needs to be formatted. I know that this will erase all of my files and I am trying to find a way around this. I also noticed one time when I plugged the Iomega in that it said NTFS. So I'm wondering if maybe my computer has reformatted the drive or something? I really don't know what to do and I don't want to lose hours of work that I have done to get my files organized!! Please help!!!! Thank you!

Answer:External Hard Drive Issues

Make sure if it's in corrupt Partition or some virus attack! If virus then use it in some virus free computer and search your data using search. If a partition corrupt then try fixing partition using utility I don't recommend anyone but you can find plenty over internet.

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I have a 20 GB external hard drive. I added several files to it on my laptop. I then unplugged it and hooked it up to my PC. Suddenly it doesn't work. I have gone into device manager and tried uninstalling and reinstalling, updating the driver, and then throwing it out the window.  Sometimes it tells me the device can't start (code 10), the device is working properly, and sometimes it tells me there is no driver. I don't know what else to try and any new suggestions would be greatly appreciated. I have probably 5,000 files on it and would like to at least save those if nothing else. Thank you in advance.

Answer:External Hard Drive Issues

Does it still work with your laptop or is it pretty much dead on all systems?

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I have an external hard drive in a cradle. It works fine at home but I just brought it over to my gf's place and now I can't get it to read. I know whenever I restart my computer at home I have to reactivate it in disk management but when I open up disk management here it comes up as foreign. The only option it gives is to convert to basic disc, which it says will erase data. Am I missing something? Do I need some sort of driver or something? And if so, can I download one? Only other thing is I don't know all the specs of the hard drive or cradle, is there a way of finding out? Any help would be much appreciated.

Answer:External hard drive issues! Please help?

What operating system are you and your gf using? It could be the disk is formated in a file type the other computer does not recognize.


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Hello everyone, I recently purchased an external USB hard drive for data transfer between school and home, and have run into a major issue. After purchasing it, I formated the drive and copied over all of the files that I wanted transfered, so far so good. Once I began to use it regularly I began to run into some issues.

The computers at school were giving me the error: "The USB device attached to this computer has malfunctioned and Windows cannot recognize it." Ok, so maybe it was just the school computers, better try it at home, only to realize that upon any sort of write (read was fine...) operation, the computer would lock up and would need to be restarted manually, also when trying to eject the drive (system tray) I would receive the error: "The device 'Generic Volume' cannot be stopped right now." Finally I began to run some checks on the drive, chkdsk told me that there were some corrupt clusters, so I decided to run chkdsk again with the /f option (forgetting that upon any sort of write operation, the computer would lock up and need to be manually restarted).

After attempting this multiple times, using different hard drive repair software, etc. I tried on my mothers laptop, and alas was successful, the drive worked again. To my dismay, the drive began to return the same errors once again. After looking around while the drive was connected, I discovered that the instance of svchost.exe responsible for system restore was accessing the dri... Read more

Answer:External USB Hard Drive Issues

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I have a problem with a external hard drive.
It used to work fine on my XP machine and still does but it is crashing this Vista machine every time its plugged in.


Stop 0x0000007E (0xFFFFFFFFc0000005, 0xFFFFFA600098607D, 0xFFFFFA6001BDB7E8, 0xFFFFFA6001BDB1c0)

Partmgr.sys - Address FFFFFA600098607D Base at FFFFFA6000985000, Datestamp 479198BA

I ran these instructions as they looked promising but nothing happened.

Run the driver verifier. Bring up an Elevated command prompt -
START | type cmd.exe | right-click on cmd.exe uptop under programs | Run as Administrator | type verifier & hit enter - the Verifier screen will appear | do the following:

1. Select 2nd option - Create custom settings (for code developers)
2. Select 2nd option - Select individual settings from a full list.
3. Check the boxes

? Special Pool ? Pool Tracking ? Force IRQL checking

4. Select last option - Select driver names from a list
5. Click on the Provider heading - sorts list by Provider
6. Check ALL boxes where Microsoft is not the Provider
7. Click on Finish
8. Re-boot
After reboot I tried to run the verifier again thinking maybe I had made a mistake but it told me the settings were already in place and didn't change anything so I got it right the first time.

Anyone got any ideas to fix this?

Answer:External Hard Drive issues

Hi -

It appears that you did just fine in running the driver verifier. The verifier will continue to run in the background until all selected drivers have been processed. One reason the verifier did not help here is that the driver mentioned in your 0x7e BSOD - partmgr.sys - is a Microsoft Partition Management driver. Those instructions exclude MS drivers. A driver listed on a BSOD is simply a probable cause - not necessarily THE cause of a crash. Vista had problems with USB drives before SP1 came out. The timestamp on partmgr.sys is 0x479198ba = Sat Jan 19 01:29:14 2008, which is all I need to see to know you are running Vista SP1.

I noticed that the 0x7e bugcheck has a 1st parm of 0xc0000005 - a memory access violation - usually by a 3rd party driver.

A few questions, please -

1. Did you install any drivers for the ext HDD?
2. If so, how old are they?
3. Does the ext HDD cause other Vista systems to crash? (this is hard one, I know, if only 1 Vista system. Not easy to ask friend to test this one.)
4. Is the drive partitioned?
5. Is format NTFS or FAT32?
6. What anti-virus product(s) are you running?
7. What are specs on ext HDD - manufacturer, model, size, etc...?
8. Does the ext hdd have an autorun file or a program that starts when it is plugged into USB port?

Boot into safemode and see if 0x7e BSOD occurs.
Run chkdsk /r on ext hdd on XP system.

Regards. . .



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I'm sure you've all heard this before but i'm a complete novice in search of help from kind folks that know what they're talking about.

I have recently purchased a starview 4 box in order to watch chipped tv. I used my external hard drive to download the required firmware. when i tried plugging my external back into my laptop afterwards it doesn't come up under my computer! Then when i plugged it back into the starview box it asks me if i want to reformat!?!

My external is recognised still as my laptop makes a noise everytime it is plugged back in and it can be seen under the disk drives on device management and it is also visible on the USB controllers.

When i right click on my hard drive it says that the device is working properly??? but i cannot access it

Any help would be greatly appreciated a I have years worth of photos and music on there and really not like to lose them!

Thanks in advance

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i have an hp probook 4520s running win 7 and a number of WD hard drives. when i first got the pc, everything was fine and i could read/write data easily to the WD's.
after a few months of use, i found only one of the drives was working with any reliability, the 1tb 'passport' drive.
as an experiment, i booted my pc with ubuntu from a cd. the drives were once again working smoothly. so i figured i had to re-install my win system. after that, things started working normally.
after about a month, i started having the same problems. after searching thru some forums and the microsoft site, i found some possible solutions.
i also guessed that since the wd passport was the only one working normally, the software that came with it could be blocking the other drives. i turned it off.
i was then able to get one of the other drives working with some help from 'computer management' to assign a drive letter.
now, the drive will work for a few minutes then i get the box saying that i need to format before using. when i cancel, it then goes to autoplay and the data is once again accessible for a few minutes anyway.

i hope to avoid re-installing windows and reformatting my hard discs.

Answer:external hard drive issues

That sounds to me as though it is dropping the port or connection.
I would try it with a different cable. Power to the drive may also be a problem.

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You all have been so helpful to me in the past, I am hoping you can help me again. I am having issues with my EHD.

It is a Smart-Drive USB 2.0 High Speed hard drive. I don't see a manufacturer's name anywhere, but the model number is HD3-U2.

One day a couple of weeks ago, my computer, with the EHD plugged in encountered some kind of error, and I got the horrible blue screen. I had to restart in safe mode, and I finally had to unplug the EHD. My computer has operated fine since then, but it will not recognize my EHD. When I plug it in, it does not show up under "My Computer", although I do get the "Safely remove hardware" symbol at the bottom of my screen. When I try to safely remove the hardware, it hangs up and the circle just rotates forever. I have tried updating my device drivers, but that hasn't helped yet.

Any other ideas?

I'm using an HP Pavilion dv6000
Intel(R) Core(TM) Duo CPU T2450 @ 2.00GHz
Memory RAM 2.00 GB
32-bit OS
Windows Vista Home Premium

Answer:External Hard Drive Issues

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Alrighty, so here is my dilemma.. I have this iPRO drive 500gb external hard drive. It is a usb one and it has NTFS as its type. Recently it has become extremely slow (Like 10 minutes to delete a 0 byte file) , I have already optimized it in the properties for high performance, I tried doing a specific  chkdsk /f and it didn't work. I can't seem to "Eject" it because it says it in use. So what I am trying to figure out is how can I fix it so its as fast as it used to be and if I have to reformat it or something what can I do to keep all the files on it.It has 350gb free out of 465gb, it has frozen my computer a couple of times and whenever I enter of the folders I have it just stops working. Same as when I select 2 specific folders in there, the porn ones haha. (I can't delete them either -_-)Thanks in advance. Ask for any extra information and it will be given ^.^

Answer:External Hard Drive issues

Myself, I would stop using it.External USB Hard drive is not a good chose for regular use. It should be used as a one-a-day backup device. And even then whit a caveat or two. The exception is well-designed commercial external things that has very good software support. If this was from a mahjor maker, you should contact them and find out what went wrong.

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I found an older thread with a similar problem and was advised to start a new one as the older doesn't get checked.

So here's my issue. I'm running service pack 2, I hear the two tone when I plug in the drive, a few bubbles show up in the lower right corner ending with "Your hardware is installed." I can't find the drive in My Computer or in the Computer Management. The drive is, however, being recognized by the Device Manager as both USB and Disk Drive, but I can't access them.

Answer:External USB 2.0 Hard Drive issues

What does Device Manager say about it? Drivers, status, etc.

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I took the hard drive (a barracuda 7200.7 30 gig by seagate) out of my Dell PC when I got this Gateway laptop Windows XP for Christamas(wife). I was told that I could take the hard drive out put it in an external hard drive case. I did so, however, it recognizes it as Mass storage device/ then it says the new hardware is installed and ready to use/ then it says there was a problem during install and the hardware my not work. I have been through MS Support /Seagate/ support/ Gateway support. Please I have so much data on the drive it is extremely important. Any help would be incredible!!!!!!! Thanks

Answer:External Hard drive issues

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I have a 500 GB Samsung eHDD (Model: HM500JI)

It was having something copied onto it. Then I received an error message saying that there wasn't enough space. Though there was at least 280 GB and I was shifting around 1-2 GB.

My drive stopped working after that. By this I mean:
When connected with the USB cable, the LED lights up
But, my laptop wont recognise that it is attached.

I have tried a different cable, different USB ports ect.

The lights go Green / Red / Red / Red and repeat. (If this is of any purpose)

Answer:External Hard Drive Issues

Can you see it in Computer Manager? (Disk Management)

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I installed an external HD the actual HD came from an old sytem. I did this in hopes of recovering data that was on the computer when it crashed. All of the folders are there however, I cannot open them it says access denied, I tried going to folder options and changing the settings to allow sharing. However, it still give me the same message. Any clues, hints or suggestions would be deeply appreciated.

Answer:External Hard drive issues

See if this will help you.

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I have an external hard drive that I use for back up that had the following items come up on the virus scan:

Remote access: win32/realvnc
Remote access: win32ultravnc

Windows one care attempted to quarantine and it didn't work.

Any advice on removal would be helpful.

Answer:External Hard Drive Issues

Your not providing much information. What does the complete Windows Live OneCare log say?1. Under Common Tasks, click Change OneCare settings.2. On the Logging tab, click Create support log.Trojan:JS/redirector.A is often related to malicious applets so try this first.If your using Sun Java, follow the instructions for Clearing the Java Runtime Environment (JRE) Cache.If your using IE, Netscape, Mozilla, Opera, or AOL, follow the instructions for Clearing your Web Browser Cache.

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I have a Vantec NexStar 3 that has both a USB and an eSATA connection, and the USB connection works just fine. However, the computer does not recognize that I have connected the drive when I use only the eSATA connecting cable, and when I have the eSATA cable AND the USB cable in at the same time, the computer cannot see the hard drive either...but, with both connected, if I unplug the eSATA connection, leaving the USB connection in, the computer instantly recognizes the drive. What gives?

Answer:ESATA external hard drive issues

Is this a external that you made yourself? Because I believe that the hard drive itself has to be sata to be able to use the esata. If it is IDE then it won't work.

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OK, so about 3 weeks ago, I bought a 250gb Seagate External HDD. I plugged it in and it worked... last night, all of a sudden, it stopped working. I've tried plugging it into another PC, and nothing... it doesn't even find it. I've tried going to "Manage" and "Removable Storage" and it comes back saying "The service cannot be starter, either because it is disabled or because it has no enabled devices associated with it. This snapin's display may be inconsistent with the Removable Storage Service. If the problem persists please restart the snapin."

I'm assuming it's the external, because, like I said, I tried hooking it up to another PC and that PC can't find it either. HELP, I have EVERYTHING on this external, and I don't want to lose it. Could it be the USB cable? It's only 3 weeks old! (BTW, I have Windows XP)

Answer:Seagate External Hard Drive ISSUES

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Hi there, I was just wondering if anyone can suggest what I should do about my AC adapter problem. I use an HP Pavilion Dv5000 (just over 3 years old) and today my 5th AC Adapter in the past 12 months has just given up the ghost. It still functions in itself, the LED is on and constant etc, the problem seems to lie in the (excuse my lack of technical vocabulary) bit that goes into the laptop. I occasionally get a nano-second of charge if I wiggle it in the sockety bit    I'm almost completely computer illiterate so please excuse me if I'm demonstrating this in an embarrassing fashion. Is this problem likely to be of my own making? I can't think what I'd be doing wrong but y'never know!Anyway, rather then forking out every few months for a replacement AC adapter, am I better off just getting a new laptop?If I do this, is it possible to transfer the entire contents of my laptop onto an external hard drive and put it on the new laptop?Thanks for reading if you made it this far, I know it's a really boring problem.Laura.

Answer:AC Adapter Issues and External Hard Drive Qu.

Hi LauraG no such thing as a boring problem it's still a problem to you. Ok couple of question first. When you replace the adapter (full chord, both parts I assume) does the new adapter then work fine to begin with? When you say it charges for a nano-second is it just the battery not charging up or will the laptop not power on at all?The reason why I ask is the first question helps us to know if its the socket in the actual laptop that is faulty or the adapters you have been purchasing. Second question will tell us if the battery is at fault or again the adapter/port in the laptop.Let's not think about changing your laptop just yet but yes you can transfer all your data to a new laptop with an external hard drive. But not just yet.Anyway let us know what you can and welcome to Computer Hope 

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Hey guys,

I bought the 1TB WD external HDD a couple of months ago and it has been working like a charm. Today, however, it seemed to have stopped working. I believe it is more of a software issue than a hardware one because the HDD boots up when connected and sounds to be spinning and everything it usually does. When I heard some bad clicking, probably skipping between files on the HDD, I checked the partition for errors. Windows said it found and corrected all of them. I then rebooted my computer, but then the HDD didn't show up on "My Computer". It was nowhere to be found on Disk Managment as well. I know how to find hidden drives and ones without letter but this one didn't show up anywhere.

In Device Manager, it was under Disk Drives. So i checked it out. Apparently, the drive was disabled. Naturally, I tried to enable it. I tried by clicking on the enable button in the "General" tab and the "Driver" tab. Neither did the job. Windows told be that it could not enable the drive... but didn't specify why.

I have all the most recent drivers for this HDD, but for some reason, enabling the drive doesn't work. I assume there is some error in my HDD, but no the Western Digital Diagnostics tool does not even see the HDD there... because it is disabled. The problem is simple, how do I enable a disabled drive?

Thanks for the help in advance, and I will check back often if there are any clarifications needed, which doubtless the... Read more

Answer:Code 22 and External Hard Drive issues

I think I know the answer.

There are two things the operating system has to do in order to show you the contents of a hard drive. Number one is recognizing the hard drive is there, which Windows is doing. Number two is mounting the hard drive, which Windows oddly enough seems to be failing to do. That's why the hard drive is showing up as disabled. When Windows reports it's unable to "enable" it what it's actually saying is it's unable to mount it.

That clicking noise you heard may have indicated that the drive was about to fail. Another possibility is that the connection was failing and the drive was clicking because it wasn't getting sufficient power to run smoothly. It's not very likely that it's a Windows issue or an issue with your computer because you haven't reported any other drive or USB issues.

One thing you can try doing to recover the hard drive if it's no longer under warranty is take it out of the encasement and put it in to a stand alone external hard drive enclosure (a decent one will run you at least $20-$30). A lot of times unless the hard drive has been dropped the hardware failure is in the connection and not in the hard drive itself... changing cases on the hard drive will fix this issue as you're getting a new converter and connector for the hard drive.

Your WD Passport may be different from mine and actually have a "disable" feature hidden away somewhere but I must admit I seriously doubt it.

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I have a WD 1 tb external hard drive...
at first i was able to safely remove the hardware by clicking in the taskbar as we all know..

the problem is that now, the safely remove hardware button in the taskbar wont show anymore.....
i tried searching the feature in the control panel, and in my computer trying to eject the disk by right clicking it and looking for the option eject as de cd/dvd drives allow........

so now i dont know how to safely remove the drive since the option is not anywhere....
i know its not a HD problem because if windows wouldnt recognise it it wouldnt show in my computer.. besides the same thing happens with my ipod but i really dont care since i can eject it from itunes
please help!

thnx in adv

Answer:Issues while ejecting external usb hard drive

First make sure that the icon hasn't just been hidden.

Right click the Start button and click properties. On the task bar tab, click the Customize... button (check the Hide inactive icons box if needed).

Search the list and make sure Safely Remove Hardware is not set to Always hide

If that's not it, with the drive connected, open Device Manager (right click My Computer, click Manage, Click Device Manager) , and find the drive
under the drives heading. Right click and choose Properties, then click the Policies tab. (Note, there should be an underlined link for Safely Remove Hardware. Clicking this should bring up the dialog) Change the setting, ok back to the desktop, then go back in and change it back (default is Optimize for performance). Sometimes toggling this setting will get it working again.

If not, you can access the Safely remove dialog from here. You can also access it from Start | Run
Enter rundll32 shell32.dll,Control_RunDLL hotplug.dll, that should also start the dialog. You can put that into a shortcut as a workaround too.



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I have a Seagate Free Agent Desk ITB and there is some issue with it on my new dell, anyone have any suggestions. A search of the web found numerous similiar issues. I need an external storage solution of 1 to 2 TB with 2 drives. Suggestions? I have given up on the Seagate I guess.

Answer:External Hard Drive Issues with Vista 64 bit

What is the "some issue"?

You forgot to describe the actual problem.

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I have a problem/question about LaCie external hard drives. I took a 12 year old external hard drive to an independent data recovery guy. He recovered some stuff and said he repaired the drive. It still does not work, but when I took the casing off, the hard drive inside was a Western Digital drive. Did this "tech" switch hard drives? Would LaCie use a Western digital hard drive in their products? How can I find out if this is the original hard drive?

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I bought an external hard drive enclosure and took out my slave drive that was in the computer installed it into the enclosure. Thought all would go good , but when I plugged in the power cord and usb cable Windows XP did not recognize it. The instuction booklet that came with the enclosure does not help at all neither does the cd. I am running Windows XP home edition on a HP pavilion xt 963 ,Intel Celeron CPU 1200mhz, 256 mb ram ,not sure if usb ports are 1.0 or 2.0 but according to the box the enclosure is a 2.0 but backward compliant. I have also unsuccessfully tried to install it on a computer running windows 98, 184 mb ram , AMD 3d processor. It comes up on both as being an unknown device. Any help is greatly appreciated.

Answer:Solved: USB external Hard drive issues

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I have an Ideapad Y560p and my notebook doesn't seem to read large usb 2.5" external drives .I'm trying to use a 500gb, and the drive spins but does not fully power up and open in Windows. The external drive works on another notebook.Both computers use Windows 7.I can (sometimes) access my 320gb ext hdd, but that drive also has issues. I also have a "BTT Tray" error that pops up often, and these problems might be related.Any ideas on how I can fix these problems?


Go to Solution.

Answer:Y560p External hard drive issues

Hi Chris,
have you tried with a USB Y-Cable?

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I bought a new laptop yesterday because my old one broke(was running on XP). I took my old hard drive out of the old laptop and bought an enclosure for it so i could transfer all my crap over. When i connect it to the new laptop, it shows up fine and i can see everything however i try and access folders and then the following message comes up:
You currently don't have permission to access this folder. Click continue to get access.

I press continue and then this message pops up:
You have been denied permission to access this folder. To gain access you will need to go into SECURITY TAB.

When i go into security tab there's stuff that i don't know much about so i don't wanna click anything in case i mess something up. Can anyone help?

Answer:External hard drive privacy issues

Taking Ownership - Win7:
Right click on the folder and select Properties
Click on the Security tab, then on the Advanced button
Then on the Owner tab, then on the Edit button
Click once on your account name, then put a checkmark in the "Replace owner on subcontainers and objects" Then click on OK.
Click OK on the warning dialog about reopening, then click on OK 2 more times to exit the dialog.

Close everything and then you'll be able to open the files

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I got a Western Digital 120GB external hard drive last night, to supplement my laptop's 30GB drive. I intend to use it mainly to store mp3s (right now I have around 40 gigs, but I anticipate it growing rapidly soon), and perhaps some movies too, occasionally. My question is, should I partition the drive? I've read some guides on parititioning hard drives, but since mine will be almost exclusively for mp3s and video files, most of the online guides and articles are kind of irrelevant (since they assume broader use of the drive).

A side issue -- I don't know if anyone with a WD external drive has had this issue, but when I press the power button off to shutdown the drive, the blue light around the switch blinks 10 times, then stays on. It does not turn off -- even after I close all applications. What I can do is either hold the switch down for a few seconds (which I assume is not good for the drive), or put my laptop on sleep mode, then turn the drive off (pressing the power switch once to turn it off works just fine now), and revive my laptop. Roundabout, but it works. WD's online reference section suggests I turn off all applications (tried it, didn't work), or turn off indexing on the drive (didn't find a way to do that). Any suggestions?

Thanks in advance!

Answer:Issues with WD 120GB External USB Hard Drive

My family's PC has a relatively new WD drive and NONE of your symptom. XP powers off the PC in 10 seconds. More or less.

Indexing is a service. When turned off, it can't run. Start > Control... > Admin... > Services > Indexing... > Disable it.

Yes, Indexing option shows in the hard disk property. I wouldn't touch that.

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About 6 months ago I installed a 500-Gig Maxtor External HD I use as a "back-up" source.When I first installed it, it worked fine. Then I had a system crash and had to re-install WindowsXP Pro. Now this external drive is not recognized. A drive icon is also not displayed in My Computer.

In System Hwde Devices, there is a yellow exclamation mark next to the (Maxtor 500-Gig) USB Mas Storage Device. I have made several attempts to uninstall this drive and re-install it but the same identical message appears each time: Mass Storage Device Not Recognized.

I'm also getting a Code 39 error code informing me that the drivers for this device are either missing or corrupted.

Some time ago I was told that I would have to uninstall and re-install Windows XP Pro if I wanted to correct this issue. Is this true?

Answer:Maxtor External Hard Drive Issues

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I'm running an AcomData 160GB external hard drive via USB through an external USB 4-port hub. A few days ago, I noticed that the external hard drive will receive power, but the the desktop cannot read it. Other times the desktop will read it, but the external hard drive will keep resetting itself. I can hear the external hard drive start up, but then it will shut off. I've tried deleting some files that were recently downloaded and also have tried a different USB cable. I managed to run an antivirus program on it, but that came back clean. I know the USB port from the hub to the desktop works because I have a printer and a bluetooth device activated through that hub. Any ideas besides throwing the component through my window? I don't want to reformat because there are games and music that I cannot retreive or replace on that drive. Please help, thanks.


Answer:Solved: AcomData External Hard Drive Issues

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I have some NTFS partition issues when sharing a external SATA hard drive with XP and the Vista Home Premium 64 bit version. I have one 22 GB NTFS partition on that drive, which is used only for storage, also it has 3 Linux installed that are booted from a grub on the XP PC. So when I just got a newly built good Intel core 2 dual based computer with Vista, and connected that external drive by eSATA, all I did was to save some Vista files onto that partition. Then when I booted the XP PC and did connect that external drive to it by eSATA, when I attempt to open that NTFS partition, which is seen as drive D:/, it hung up lots, and the mouse froze some, but finally opened to access the folders and files. Is that issue due to the new and improved Vista NTFS file system not fully compatible with the XP type? Would the best solution to this be to just create and format a 2nd NTFS partition from in Vista, and use them separately, ( the first one use only for XP) ? Or do I need to buy a 2nd external HD?

Answer:issues when sharing a external SATA hard drive

I think this issue is due to some incompatibility with the Vista boot files, such as the BCD, which is; "boot configuration data", and I also save copies of the 2 main Vista boot loader files; bootmgr and winload.exe. I had used a program called; easyBCD to back up the BCD files to that external hard drive shared with XP. When it did freeze up the XP PC, the CPU did stay near the maximum of 100%, which caused the mouse to barely work. But now I will only connect and use that external SATA hard drive only with the older XP computer.

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I recently bought an external hard drive (WD Elements 1TB). The drive itself is fully functional, I've tested it with my XP desktop and it all works perfectly. When I connect it up to Vista Home Premium though, thing's start going wrong.

1) Everytime in Vista that I disconnect the drive then re-connect it it will not be recognized in Computer, despite being in the 'Safely remove...' tool in the task bar. I have to restart my laptop just to get the hard drive recognized again. How can I plug and play the hard drive on Vista like I can on my XP computer?

2) The transfer rate is relatively slow in Vista (12 mb/s), whereas earlier in Vista safe mode I easily achieved upwards of 40mb/s. How can I reach this speed all the time?

Please, someone help me...

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Hi All,

Hope you can help me!!!
I have had my wd 500gb External Hard Drive some months now, which was re formatted to fat 32 by a friend, so I could download movies off friends.
Anyways it had just stopped letting me download saying: "Error: former volume not mounted".
I checked my hard drive and it says it has "no driver installed".
I did notice some of my last movies I download didnt have sound when watched on a friends computer using my hard drive? I am not great with computers in case you didnt know so if you can help..easy enough even a blonde could Still getting the hang of all the technic side...
Hope you can help I am lost with hard drive not working properly..
In case you need to know...I used a little Samsung N220 Laptop with
Windows *7 Starter..
Hope to hear from you soon

Answer:New to site - WD 500GB external hard drive issues

Take a look at this:
Recovering Data

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I have a 4 terabyte Seagate external hard drive. I am on Windows 8. I had the hard drive encrypted with TrueCrypt and still have the correct password. A few weeks ago, the power supply on the enclosure went bad, so I had to get a new enclosure/power supply. When I reconnected the hard drive, TrueCrypt will no longer decrypt it.

In My Computer it says (as it always would), that the hard drive needs to be formatted. It did this before as well, as it does with all TrueCrypt encrypted hard drives. However, it appears that the partitions on the drive somehow got changed. In Disk Management it is showing only 465 MB as "Healthy (Primary Partition)" and then it shows 2 additional partitions as "Unallocated". One of the unallocated partitions is 1582 MB and the other is 1678 MB. Disk Management shows the Healthy partition on the far left, and then the other 2 unallocated partitions follow it on the right.

How can I "combine" these 3 partitions to get the original, single partition back? I don't want to lose or change any data, since I still want to be able to decrypt it once the sections are combined again. I know it is *not* a problem with the password. I would appreciate any help as I'm at a loss as to what to do!

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This is a bit weird this one.

I have had my external for a few years and worked like a gem with XP. When I got my new laptop with vista it recognised it and installed the drivers. No problem there. The one attempt to connect it showed an error, couldn't connect. Trying later, vista didn't even recognise it (not in the computer section but was under device manager but only stated 'unknown device'). Sometimes if left for a bit Vista will pick it up but only shows the empty folders (as is partitioned). When I check the properties, states both have 0bytes in memory and both full.
I have tried all USB ports to no avail.
I checked the error checking through the computer properties.
I don't know if a manual install is necessary but I'm sure I chucked the cd driver away when I got it so thats not an option.

Any ideas? Anything like this happened before to anyone?


Answer:Vista issues with external hard drive recognition

You should not need to load any drivers as they native to vista.
Can you try the drive on another machine to work out whether it is the external drive or the pc at fault?

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Just tried using itunes with all my songs on an external hard drive and it's pretty obvious that my hard drive is only running at 1.1 instead of 2.0. It's running at normal speed in XP so it's not an issue with the hard drive.

I know it's probably an issue with the drivers but I have tried updating them in device manager but it says the driver is up to date.

I'm also pretty sure it was running normal speed up until quite recently on vista but I can't remember what I did that has caused it to run slow.

Any ideas? This is driving me mad as it's sooo slow. Thanks!

Answer:Slow External Hard Drive Issues with Vista

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I installed a Z turbo drive on my new HP Z440 as a data drive. After installation my WD My book external USB 3.0 hard drives either disapeared or would not read/write. I uninstalled the external hard drives, then reinstalled and have the same problem. I removed the Z Turbo drive and the external hard drives are working normally again. There is obviously a coflict somewhere. How do I resovle?

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I'm at my wit's end with this one, I can't seem to find the same issue discussed anywhere online and just tried Seagate's Help Centre who seemed far more interested in selling me data recovery services than even attempting to figure this out

Yesterday, all of a sudden my Maxtor Basics 500GB External Hard Drive started coming up with a message saying something like "E: is not accessible, access denied"

After much reading of forums and finding people with similar issues I tried a few things (the one that kept coming up most was going into disk management and renaming the letter of the drive). None of the stuff worked but at some point the error I was getting changed from the accessibility error to "You need to format the drive in E: before you can use it".

I should point out that there's quite a lot of stuff on the drive, I don't want to format it!

What interesting is that I have downloaded a demo of some recovery software and all my files are still there and appear to be fine. However I can't really afford 80 dollars for the license key and am desperately hoping there must be another way around this without resorting to data recovery?

Not sure what other info I can give at the moment - I'm on Vista. Also when I go into Disk Management it says that the type is RAW - I am reasonably, but not entirely certain, that yesterday up until the point when the error message changed it was saying that the type was NTFS... Read more

Answer:Solved: External hard drive issues: not accessible, now needs formatting.

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Hi there,

I won't get too deeply into the harrowing saga of how two external hard drives of mine died within days of each other. Rather, I'll just say that I would like to do a virus scan on several external hard drives (including/especially the one I just got to replace the others). In other words, I want to find out if there was a virus or something in the material that I'm putting on the hard drives that makes them die. Could this be possible? If so, how can I conduct a virus scan specifically on the external drives?


Answer:Scanning an external hard drive for viruses? External Hard drive DRAMA!

In My Computer . . right click the external drive and select Scan with { name of AV }

1 more replies
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Hi guys,
I recently bought a Toshiba satellite click mini, tried to use my external hard drive but its not showing up at all. Any ideas on how to fix this?
its a Seagate 250gb hard drive. Thanks in advance

Answer:Satellite click mini not reconising external hard drive or external DVD drive

Originally Posted by rachel.nickells

Hi guys,
I recently bought a Toshiba satellite click mini, tried to use my external hard drive but its not showing up at all. Any ideas on how to fix this?
its a Seagate 250gb hard drive. Thanks in advance

Is it usb powered? If so does the hard drive spin up? Are there any clicking noises from the drive?

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I am trying to move all my files from my computer to my new external hard drive, but whenever I try and move a file over 4 GB in size i get this error message...
"The file is too large for the destination file system"... anyone know how I can get around this so I can move those files over?

Answer:Problem transfering large file from hard drive to external hard drive

Get ahold of some software that will break up the file into chunks.

1 more replies
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Hey guys!

My Zune 80gb stopped working a while back. It wouldn't charge. So I thought I would take out the hard drive and use it as an external 80gb hard drive. So I bought an 1.8" ZIF encolsure for it and installed the hard drive into it.

All appears good with the installation. When I plug the hard drive into the PC the light on the hard drive enclosure comes on and stays on & the disk starts spinning. Then Windows Vista does the whole "Install new Hardware" thing and calls it a "Disk Drive" and a "USB Mass Storage Device" and says hardware is installed and ready for use.

But the problem is I can't seem to access the drive. I can't find it anywhere. It doesn't show up as a drive I can use or anything. I tried a third party partitioning prgram to try and find the disk so I could reformat it but it wouldn't it couldn't find it either. I even plugged the drive into my Mac thinking that Disk Utility might be able to recognize it and let me wipe it, but the Mac doesn't recognize it as anything.

Back in Vista, Using Device Manager, Vista notices the drive under the "Disk Drives" option as a "Disk Drive" and that it is elecronically signed by Microsoft (since it has the Zune firmware on it) but I can't do anything with it ... And this is the only place where I can see that the drive even exists. I can't reformat it or anything.

Can anyone help me? I thought I read somewhere... Read more

Answer:Putting a Zune 80gb Hard Drive in an External Hard Drive Enclosure, help please!


3 more replies
Relevance 77.9%

I see it can be done from an installed to an external, but can it be done in reverse, taking the external cased hard drive and cloning it to an internal? The old hard drive is from an xp laptop, and I can aquire another xp laptop if I can clone this way. Perhaps if I set the enclosure hard drive as master? All ideas are greatly appreciated. Many thanks

Answer:Clone a laptop hard drive from an external case to an internal hard drive

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Relevance 77.08%

I want to get an external hard drive/dvd burner combo if there is such a thing. To make this question as simple as possible...I need a hard drive that my camera can be plugged into with the firewire. I also need the hard drive that is able to plug in to the USB2 slot on my computer, because
my new Dell doesn't seem to tolerate a firewire card which I installed and then took out and returned to the store. It froze my computer and I tried everything to stabilize it but had no luck. It did work long enough to download 10 min. or so of video and I burned that onto a cd. Thats when I found out I had a dvd-rom not a dvd burner......long story I know. Sorry. I just want to figure out the most economical way now to save my movies and burn them to dvd also using either another external dvd burner or maybe there is a hard drive/dvd burner combo?? Or should I just get two separate externals?
Again: I need the hard drive/burner to plug into my computer with usb2.
Then the firewire from the camera would go into the hard drive/burner to download the movies.

Answer:Solved: External Hard drive OR External Hard drive/dvd-rw combo?

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Relevance 76.26%

I need an external hard drive for taking regular backups of all of my data.
When i searched the internet I got two options:
1. Porable HDD [high cost, slower speed but don't need external power]
2. Desktop HDD [low cost, higher speed but need external power]

I want to know that...
1. Which hard disk's live longer? Porable or Desktop.
2. I heared that pulling off USB cable of Portable HDD may cause data lose because it also supplies power to hdd.
What will happpen if Power goes off from Desktop HDD? Will my data/Hard disk remain protected?
3. Level of safety of data on moving or shaking on both Desktop and Portable HDD.
4. Can we install os and boot from portable and desktop external hdd?

Answer:Need Advice : External Desktop Hard drive vs Portable Hard drive?

Unless you really need to go portable with a Laptop .. I'd not use a USB powered External.
You cannot boot from a USB External .. But there's another option if you're capable of physically changing HDDs ..

Get a good external Enclosure (with a fan for cooling) .. Install a good HDD ... with a 5 year warranty
and make the HDD in the enclosure a bootable backup .. where you could swap HDDs if/when needed ..

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I recently formatted my c drive and now i am reinstalling all the software. I keep all the setups of software in my external hard drive. For installing the software I coy the setup folder of the required software on my laptop, then install it.

Is straightaway installing the software by accessing the external hard drive okay? Does it make any difference in the installation time or any reduction in life of hard disk performance.

Or should I always install through my laptop hard drive?

I am running windows 8.1 pro

Answer:installation software from external hard drive or internal hard drive

Your method is as good as any. If it works, keep doing it.

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Hi, recently my lenovo T61's video card fizzled out right after the warranty expired. I have information on the laptop's hard drive that i need to get off of it. I have a hard drive enclosure for my old hp laptop's hard drive but the two drive have different connectors. I was hoping someone could point me in the right direction to find a lenovo T61 hard drive compatible external hard drive enclosure. The hard drive is a 100 GB 7200 RPM driveModel: HTS722010K9SA00HDD: 7K200-100LENOVO P/N: 42T1056HITACHI P/N: 0A53257MLC: DA2141

Answer:Need help finding correct external hard drive enclosure for a T61 hard drive

There is a lot to choose from. Any USB SATA external hard drive enclosure should work. Since i don't live in the US i don't know where the best place to buy such a enclosure would be in your case. If you cannot find any maybe someone else that live in the US could help you out.

5 more replies
Relevance 76.26%

my macbook pro is currently our of commission due to a mishap with a cup of water. the person i spoke to on the phone at the apple store said to have the hard drive transferred to an external one in case they need to reformat it. is this even possible if my laptop won't turn on?

Answer:transfer data from laptop hard drive to external hard drive

Depends on the type of water damage has been done.
If your laptop has been a small puddle of water for a little bit of time, yes it will mess up your hdd's connectors and possibly damage it.
If the water spill was like a splash on the keyboard and quickly cleaned up, you have a good chance of the hdd working.
Just depends on what got damaged badly enough for something not to turn on for quite awhile.

Also get rid of that macbooks battery, I have a bad feeling it might not work with your macbook anymore.

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Relevance 76.26%

I bought a esata-sata cable and tried to connect a esata external hard drive througn a sata 2nd hard drive caddy. The result is that my T42 can not detect the external hard drive. The caddy, cable, and the external hard drive are all functional with other setups. As I know, the signal of esata and sata are the same. It should be just passing through. I don't understand why it fails. I observed that both the leds on the caddy and above the caddy are lighting when I boots T42. However, both leds dims after that. Any suggestion?PS. I know using a pcmcia will be easier. However, several reviews confirmed that the writing speed is limited to 30 MB/s through pcmcia. The writing speed on the caddy is at least 55 MB/s when I tested it with a 2.5 in hard drive.

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I have a very straightforward question: I am running WinXP Pro on my computer and I just got an external USB hard-drive to back up my data before I upgrade to VISTA.

My internal hard drive is NTFS file system, and the external drive is FAT32. My data backed-up perfectly.

However, I understand that VISTA is NTFS only (for the drive that it's installed on, which in my case will be the internal drive). I will be installing the VISTA OS on the internal drive, and using the external drive solely for backing up data.

I don't want to back up my data externally, upgrade my PC to VISTA, and then discover that I can't access the data on the external drive.

Here's my only question: will VISTA work with a FAT32 external drive, or do I have to convert that external drive to NTFS *before* I attempt to connect it to VISTA?

awaiting your replies - I'll appreciate all the help I can get!

Answer:will VISTA read a FAT32 external hard drive,or do I have to format the drive to NTFS?

6 more replies
Relevance 74.62%

I have a USB external hard drive that I keep all my documents etc on (had it for years)

I upgraded from Vista Home to & Home Premium then had to upgrade recently to Professional to run my Sage. Through all these upgrades my ext. drive ran fine. Occasionally the drvie letter would change if I had something else plugged into the USB, this was always easily corected in disk management by changing the drive path.

The connection on the case packed up so I had to get the drive put into a new case, now when I plug it in the drive is assigned G instead of F, I tried to change the drive letter allocation in Disk Management but it won't let me as the program still thinks I have a second ext. hard drive which is labelled F. I suspect this has happened because when the usb connection broke the drive was disconnected suddenly instead of a proper eject.

How do I get Disk Management to remove the inactive drive - i can't find any obvious way - eject, delete etc are all missing when I click on tools or tasks.

If there is no easy way then how do I stop program updates for Adobe etc. failing because they can not find the F drive. I don't know why they look at that drive anyway.


Answer:External Hard Drive - Drive Letter changed - unable to change back


Welcome aboard.

Try this:

Download V 0.8.1 from

Drive Tools for Windows

Unzip to a folder. In it you will have two folders Win32 and x64, each containing DriveCleanup.exe for Windows 32bit and 64 bit respectively.

Now unplug all the USB devices from your PC (except of course the Keyboard and mouse), right click on the appropriate DriveCleanup.exe for your system and run it as an administrator.

This will remove all non-present drives from the registry.

Reboot and then plug-in your external drive.

The drive will be installed and hopefully you should be able to assign any free drive letter to it.

Please report whether it resolved your problem.

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I have a Samsung s2 1tb external hard drive.

Today when I hooked it up to my laptop it would not load. It will shows local F drive when it usually will say samsung Drive.

A pop up box will then appear stating "you need to format drive"

I know if I reformat it I will lose all my data which I will not do.

When I look in device manager it states that the external hard drive is installed.

I attempted to go through start menu and type cmd then F: and it states "The volume does not recognize this system file. Please make sure all required system drivers are loaded and the volume is not corrupted."


Answer:Samsung s2 external hard drive not loading showing local disk F drive

With the external drive connected, Go to Disk Management (Start > type: "computer" > click on Computer Management > click on Disk Management)

Determine which disk is the external drive.
If the external drive shows here as a healthy volume, Right click on the large box to the right of the "Disk 1" / "Disk 2" lable and choose: Change Drive Letter and Path.

If there is nothing but a grey box or "Unallocated Space" next to the disk number then Right click on the disk number (the box) and choose: Change Drive Letter and Path.

Change the drive letter to anything else > OK.

If you can't do any of the above post back. If you can post a screen shot of the Disk Management window that can help.
Do not initialize the disk or format it or you will lose your data.

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Hell0need help,I need the dos commands to copy my c drive onto a portable USB drive.Any help greatly appreciated,dave

Answer:Copying hard drive to external drive using msdos command tool

If you are thinking this will back up your system, it won't. You would need a drive imaging tool such as Paragon Backup And Recovery Free Edition

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Recently bought a new Laptop, and went through all the setting up process, one of which was Windows 7 back up. At the time I just went for the partitioned drive option, but after a week, I've decided to buy an external Hard drive for my back ups instead.
My questions are:
1. Can I easily change the destination of the back up files?
2. Do I just delete everything on Drive D once I'm backing up to an external Hard Drive, or will Windows give me this option when I change to external Hard Drive?
3. The Back up is done on a schedule, so how do I get on when the date passes? Will it ask me to plug my external Hard Drive in the next time I boot up?
4. Finally, I'd like to back up our Desktop too, running on Vista. Can I just partition the external Hard Drive, and keep our laptop, and Desktop backed up on the same hard drive??

Cheers, Matthew

Answer:Change back up files from D Partitioned Drive to External Hard Drive?

Hi Matthew -

You don't need to partition the HD to keep your different backups on it.

The WindowsImageBackup file needs to be named only that and in the root of the external to reimage from the booted DVD or Repair CD, however you can click on it to see which PC it is for.

Backup Complete Computer - Create an Image Backup
Backup User and System Files

I don't like the way Win7 file backup works so I drag the active User folder from each computer here to external once per month, then update the backup image every few months. You may decide to go Manual after trying the automated backup, since you'll need to move the external to catch the backup anyway.

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I have a 2TB Western Digital My Book Essentials, it's filled with tons of old photos, movies, docs, games, and I'm scared to think of what else. The SATA to USB connector broke on it, so I took the drive apart and put it inside my computer. I opened up device manager because it wasn't showing up automatically and the 2TB is showing up as unallocated, I'm freaking out now because I'm scared the data was somehow deleted.

What do I do?

edit: I realize also this isn't directly related to Windows 8 (besides the fact it's the OS I'm on), but I don't know where else to post it. I'd also like to say that I had a really deep feeling the drive was going to break continually for about two weeks before it happened, so if you have a similar feeling about something, don't ignore it!

Answer:External hard drive shell broke, salvaged internal drive

As long as your hard disk is still spinning & recognized by Windows, the data in your hard disk is still there, just the File Allocation Table got corrupted, You'll have a good chance to recover your data. What you need is a data recovery program, I use this program in the past:

Data Recovery Software Products - Runtime Software Products

In the mean time, leave this hard disk alone, do not initialize or format it when Windows offers to do so.

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I have heard that enterprise hard drives are more reliable than the standard hard drives in retail or consumer computers. I want to get an external hard drive for extra storage and backup purposes. My desktop and notebooks are the typical computers that are sold to retail customers. Will there be any problems having it access and drive an enterprise hard drive in an external hard drive case? I am thinking to get a fairly large size around 1T so I figure it would have its own power supply and not be powered by the USB drive. Data access will probably be via USB and/or eSata.

Answer:enterprise hard drive as an extra external drive-any problem with this idea

I believe Enterprise drives are more performance based then reliability based. The mechanics are still the same. Usually an enterprise application requires a fast drive, something like a 16MB cache and 15k RPMs is the norm, even if the drive is only 150GB, put those in RAID and you have a very fast access source for a large network.

There of course are slower, and larger backup drives, and tape backups as well... but again I can't imagine that they are any more reliable, if the two drives are comarable in other regards. SATA is Still SATA, though Fibre and SAS might be more reliable than SATA or PATA.

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I am trying to re-install xp pro on my Toshiba Notebook with an external DVD drive. I am able to boot from the drive and the blue "windows setup" screen begins to load.

After I press enter to set up Window XP, it says "setup did not find any hard disk drives installed on your comptuer...Press F3 to quit.

I am stumped. If I quit setup and I can reboot and load my original windows. Therefore, the hard disk is present and works fine.

How do I get the windows setup to see the hard drive and proceed with setup?


Answer:Solved: Install Windows with External Dvd Drive - Hard drive not found?

It is usually because the installation cannot recognise the SATA driver for the hard disc
If you have a usb drive load from Toshiba the sata controller drivers
so on the screen for the install you press F6 load drivers and then load the sata driver from the usb - I say usb as I presume you do not have a floppy drive
OR you can include them in a reburnt CD using nLite but that is a longer way round the problem

OR you can TRY try this

Enter your BIOS/Setup Utility
Locate the Serial ATA or SATA configuration section
I’ve seen this section called ‘On Chip Config’ on some Phoenix Award BIOS

On Lenovo/IBM ThinkPads it’s in Config > Serial ATA (Sata)
Change the mode of the SATA controller from AHCI to IDE or Compatibility
Save & Exit
Reboot and begin the Windows Setup again.
If Windows Setup successfully detects your hard disk this time then go ahead and perform the Windows Setup.
When Windows setup completes change the mode back to AHCI in the BIOS


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I have a Dell Inspiron 1520 laptop. I have an image of the entire hard drive that I created when I first got the computer (using Acronis TrueImage), and I'd like to restore that image, returning the laptop back to that fresh, clean original state. I've done this two or three times before and it worked great each time.

But now there's a problem. Normally I would connect to the laptop a USB storage/backup drive that has the disk image, boot the laptop from a Rescue Media CD created by Acronis, then restore that disk image from the back-up drive onto the laptop's HDD.

When I tried it this time round, the laptop's HDD was not listed in TrueImage at all. I created a new rescue media disk, tried it again, and got the same result.

I then took the HDD out of the laptop, connected it to an adapter kit that let's you power up and plug in the drive via a USB port and external power supply, and tried the same procedure using my desktop to run the operation. Same result. The drive was not detected by Acronis.

The drive does not seem to spin up at all when it is connected.

** Keep in mind the drive still works when installed in the laptop -- it boots into Windows XP etc. **

When I plug the drive into my desktop, the drive does not show up in Disk Management (Start | Right-click My Computer | Manage | Disk Management). It doesn't show up in either of the two right-side windows. (so there's no way I know of to format it or d... Read more

Answer:Primary hard drive boots in laptop but isn't recognized when used as external drive

It's a power issue. Had the same issue taking a 2.5" laptop hdd and attempting to hook up w/ a passive usb sata hdd cable. my recommendation is to use a powered usb sata cable. like this one: having proper power will allow the USB bus to detect and power the hdd correctly. Hope this helps, take care!

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i can't get my puter to read the data on an external hard drive. wants me to format it even though it recognizes the drive letter i gave it when i did format it. don't want to lose the 100+ gigs of data i have on this drive.

Answer:my computer recognizes the drive letter but not the data on external hard drive

Does the external drive work on another machine?

Also, while the drive is still connected, can you go into Device Manager (right-click My Computer, click on 'Manage...', click on 'Device Manager') to check for any yellow exclamation marks or red crosses next to anything in there?

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My External Hard Drive (My Book) was always Drive letter F.

I went to sleep and woke up to find Windows 7 Pro had updated and rebooted and I was welcomed by my login screen.

Consequently now my My Book external HDD now reads as Drive letter G.

I went into Administrative Tools > Computer Management > Disk Management

Drive letter F is not available.

F is assigned to a drive that does not exist and never has. I am confused. I only have one CD drive and it says now that I have 2 even though the one addressed as F doesn't have any information. If I click on F it says "Insert Disk"

Answer:External Hard Drive (F) Drive Letter changed to G - Can't change back

Update: The mysterious other CD Rom drive seems to be MagicJack.

I did some research but the following tech help did NOT work as you can see by the previous post picture that it doesn't not show it up in Disk Management:

MagicJack/Support Resources/How-To/Assign Drive Letters - Wikibooks, open books for an open world

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xp cannot find it.......disk manager format and no drive letter help please.....thank you

#1 (permalink)
Registered User

Join Date: Apr 2008
Posts: 1
OS: xp

help trying to initialize an external hard drive on xp home ed


i may not know enough about the problem to completly describe it...but i will 80 gig external hard drive was given to was rebuilt on a win 2000 home edition of win xp--reconginzes disk 1- in disk manager....however it is not formatted or able to be found, and does not have a drive letter assigend to it... i logged on as "administrator" safe mode, to see if i could get the drive path settings option to come up in disk manager ...i could not-------does any of this make any sense to anyone?.......that option still does not come up..under user or disk managment--so it is unformatted and has no drive letter......thus xp cannot find it......

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name System Manufacturer Dell Inc.
System Model ME051
System Type X86-based PC
Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1396 Mhz
BIOS Version/Date Dell Inc. A04, 12/22/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot ... Read more

Answer:maxtor external hard drive unformatted and undesignated by drive letter

What size is the hard drive?

Do you know what motherboard you have?

STEP 1: CHECK POWER (click for expanded instructions further down the page)

Verify that the drive light and the light on the AC adapter (power supply) is illuminated normally.
It is sometimes necessary to contact Technical Support for troubleshooting and/or possibly to replace the power supply if it behaves unusually.

STEP 2: CHECK CABLING (click for expanded instructions further down the page)

Confirm that your USB/Firewire cable is firmly connected in a port that is on the rear of your desktop computer (if you have a desktop).
Try another USB or Firewire port.
If your drive is powered only by USB, such as the FreeAgent Go, the Maxtor OneTouch mini, and the Seagate Portable drive, then the drive's cable has two USB connectors. Try connecting both of the free USB connectors into a USB port for maximum power availability.
Avoid connecting the drive via a USB hub for now.


Follow these instructions to ensure that your installation of Windows XP/2000 has been updated to the latest Windows Service Pack.

Right-click on My Computer and choose Properties.

The System Properties window will appear. On the General tab (which will be at the front), see the "System:" information.

For Windows 2000: Update to Service Pack 4.

For Windows XP: Update to Service Pack 2.

Allow your computer to complete the installation ... Read more

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Is it possible to have pre-installed vista on your internal drive then buy a new external drive, install XP on it and then boot that drive to use XP?

Answer:Running Xp on an external hard drive with Vista installed on internal drive.

Yes this is possible as long as your BIOS supports booting from USB.

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Hi all,
I recently bought a WD My Book Essential Edition external hard drive and wanted to change it from FAT32 to NTFS. I was following instructions given on WDs website, however the directions weren't entirely clear (of course only noticed after the fact). I right clicked on My Computer, clicked manage and used Disk Manager. The instructions said to find the drive, right click on it and click delete partition. It didn't mention however, to do that with bottom part of the screen and not the top. So, I think I just deleted the logical drive.

It shows up on the device manager and the "Safely Remove Hardware" window, but the drive letter no longer shows up under My Computer.

Is there a way to fix this? Or did I just buy a $120 paper weight?



Answer:Solved: External Hard Drive - Deleting partition, but accidently deleted logical drive

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I currently am running windows 8.1 x64 bit, and I am thinking of copying my entire hard drive (consisting of C & D drives using a total of 929.2 GB of space.  And wanting to get a Western Digital External Hard Drive with 1.5 TB of space.  I have been led to believe that windows 8.1 has a utility called System Image Back Up Utility (located in the Control Panel).  I have also been led to believe that this can be done completely using a bit by bit copy of the entire hard drive (programs, files, drivers, apps, utilities, etc),  But I can not fine enough info on doing this. And there are still questions, such as How do you transfer the copy from the external hard drive back onto the PC if it should completely crash? (I do have a five disk recovery set I made when I purchased my PC, but still want an additional source of a back up system.)  I can not find the procedures for copying the copy from the external hard drive to the crashed PC, and are ther better and safer programs out there to use instead of the windows system Image back up utility?  I would add that I am somewhat of an intermediate user, useing PCs since windows 95. but there are obviously issues that I need to research before attempting something this complicated and advanced.  Any help would be greatly appreciated.  Thanks in Advance !

View Solution.

Answer:Copying Complete Hard Drive to an external hard drive as a b...

A description of System Image Backup can be found here.  If you want both C and D, I would suggest a clone program. Both Seagate and WD offer a free Disk Wizard Program. With the cloning process, you use an external case to perform the clone.  When disaster strikes, you swap out the drives, and continue. Personally, I make clones of my primary desktops every 30-45 days.

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I am unsure about what happens after you convert your internal hard drive to an external hard drive... Let's say the internal HDD was your only laptop HDD and you replaced it with a SSD. If you convert your old internal HDD to an external HDD, what would happen when you open it up on your newly installed OS (on the SSD)?

I am trying to download a new OS but us my old internal HDD as an external drive just to access specific files. However, I don't want any other data/programs/settings/etc. downloaded onto my new SSD. Do I need to delete my old OS when I convert my old internal HDD into an external HDD or does the OS simply get "reduced" to a bunch of files that I will see on my newly installed OS?

If anyone is able to clarify these questions that would be fantastic!

Answer:What happens after you convert your internal hard drive to an external hard drive?

does the OS simply get "reduced" to a bunch of files that I will see on my newly installed OS?Click to expand...

it will just be seen as a data drive and you would need to goto the directory for your data
it wont run as an OS at all

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Hi guys,

I'm new on any sort of forums so go easy if it's a stupid question..but here goes.

Me and my brother built me a new computer from scratch (he did the building - i did the watching).

To cut a long story short - I purchased an internal hard drive from Overclockers UK. It's a Samsung 1TB drive. I also have a 64 Solid-state drive in there as my primary hard drive that Windows was installed on and a couple of programs are installed on. My storage disk (the 1TB disk) is for all my music/films etc. Whenever I drag and drop a file into the Samsung hard-drive - it copies it rather than moves it instantly.

When I had a laptop, I had 3 external hard drives and this is the way it copied files onto them.

Does anyone know how I can get the internal drive to stop acting like an external drive?

Any help would be greatly appreciated.

Answer:Internal Hard Drive acting like an External Hard Drive

This is the way it works. I have an 80GB SSD and an internal HDD and the same happens if the file/folder is large enough. If you just copy a few MBs, you will not see the window with the green stripe running. But if e.g. you copy 500MBs, you will see it. It physically moves the data. That is different if you copy on the same volume from one folder to another. Then it only makes an entry in the MFT.

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Hi, for nearly a year now I've been using a Buffalo 500GB external hard drive.
Just yesterday though, after unplugging it from my PC, using it on another Windows 7 machine and then attempting to reconnect it the my PC, it began to show up on My Computer as a Local Disk rather than an external. In addition, when I try to access it, it gives me this message: E:\ is not accessible. The file or directory is corrupted and unreadable. My question is, is there any way to return the drive to it's original state or recover the data inside? The data is of extreme importance.
Thanks for any help.

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I had been using my Hitachi 320g external HD for 2yrs.It had not problem until yesterday I transfering some files from my Drive C to Hitachi HD when the computer hang.I unpluged the external HD and restart PC.When I pluged in the external HD again it was recognised as interrnal HD.I've problem accessing the files.The PC detected it was FAT32 since my system was NTFS and asked me to reformat my external HD.I tried connect to other PC but no different.

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I am trying to move my files from the hard drive I removed from my old computer to the external hard drive. I want to be able to view the files before moving. Thanks

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I earlier posted about the Aspire AST690-UP925A having 250GB hard drive. I since then contacted Aspire chat support. Apparently, not being tech savy we didn't realize 250 gb hard drive only 112 c drive is able to be used, the d data drive holds the programs to run the computer.

I didn't mean can I use the external hard drive internally. I meant, if I hook it up externally would it work in place of the internal hard drive that is nearly full except for around 10 GB?

So, unfortunately the computer isn't as big as you believe. But...I wanted to know if I purchase (I was looking at western digital elements 2TB external hard drive). Can we use it for this computer. It will not run itunes or anything like that, but we can obviously go online.

My brother wants to buy a new computer, but I know that is probably not the way to go. Should we get an internal hard drive installed and other memory or something or can we use the external hard drive?

I would appreciate any informed help on this since we do not no technical info on computers. Can't really afford to buy another computer right now.

Thanks in advance

Answer:Can external hard drive be used for full internal hard drive?

If you want to take out the drive from external hard drive case and install it in your desktop/laptop, then usually you can. Usually external hard drives are just ordinary hard drives accompanied by some extra controller to make it able to "talk" via general ports (e.g. USB). However I am not familiar with digital elements 2TB , so I can not confirm it. But I do have WD external drive, which I had positively confirm that its real drive is just ordinary hard drive.

Note that if you decide to do this, I suggest to find experience people to work on extracting the drive. If you do it yourself you will risk to damage it, and you don't want that since usually opening the closure means voiding the warranty.

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I have an internal hard disk not in use ,and I would like to make it as external disk !
I looked on the net and I found I should have the " encelsure " butt I think I wont find it here in my city .
So is there another way ? like usb -esata cable ?

Answer:how to make your internal hard drive into and external hard drive ?

Firstly, where are you based (Which country)? I would get the part of the internet, I trust we are talking about a 3.5" drive? Do you have an esata port on your pc? I would get something similar to this, I think: - Buy CiT 35M17SEF 3.5 inch SATA / USB / Firewire / eSATA External Hard Drive Enclosure online at and read reviews. Free delivery to UK and Europe!

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How can I use an external hard drive to boot windows?My newer computer has a now-defunct hard drive.I want to use the files on this computer and use it on my newer one,which has the better memory and better processor.Now I'm not sure if copying files from another computer to an external hard drive to make it work with another computer will make some hardware conflict.

Answer:External Hard Drive as Main Hard Drive?(Changed)

I don't know about older versions of Windows but XP and newer doesn't like being booted from external hard drives will not at all without some serious customization. Since you haven't told us what version of windows you plan on using it is hard to guide you further except to say that the general advice is to not attempt it.

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Windows 7 desk top computer stopped during use. It would not restart when button pressed. External power supply ok. Possible internal Power Supply Unit failure. Can the pc hard drive data be backed up to an external USB hard drive enclosure before testing to find the fault in these circumstances?

Answer:Hard drive backup to external USB hard drive enclosure

Yes, most HDD is use on laptop and desktops units are pretty standard. The desktops use 3.5 inch internal drives and the laptops are mostlt 2.5 inch. The Sata interface is almost universal. Suitable enclosures are sold by major vendors. Be aware that the very lost cost kits are not real enclosure, just the power and interface components. Not recommended. To easy make a mistake.You will need a working PC or laptop to read the data. And enough free drive space to store your data files. Recovering program files is not piratical, unless the programs were  portable programs. Which is not likely.This video is basic and helpful. (Ignore the lead in advertisement.) you will see in then video, you can buy an enclosure for  any starred hard drive. So just pick out a good enclosure and you can get you data back!EDIT: On of the best tutorials I have seen lately.  He makes it plain and simple and very useful information.  Geek-9pm recommends you watch. That guy is even better that me.

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I have an HP dv6810us. its 7200 rpm and only has 160 gigabytes of space. I just bought a Western Digital My Book Essential 2TB external hard drive, at 7200 rpm; model: WDBAAF0020HBK-NESN. I have put ALL my movies, documents, music, pictures, and everything other than my programs and stuff that came with my computer. I only have 20 gigabytes left on my computer i was wondering how i could somehow turn my external hard drive into my internal hard drive....and how. any websites of videos that could lead me to the right place would be very helpful. i have used 140 gigs of space on my computer mostly due to the sims 3 and programs. please help!

Answer:Making an external hard drive your internal hard drive

Hang on, so if I understand you correctly you've got a 160Gb drive installed in your laptop and it's only got 20Gb free space left. So now you want to put the 2TB drive into the laptop? Sorry, but that won't work. You'll need to buy another 2.5" drive.Is the drive inside your laptop SATA or IDE?

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if I use accessories system tools and back up it looks like I also have to insert floppy disc and I do not have a floppy drive. How can I back-up entire C drive onto external hard drive without this

Answer:back up c drive onto external hard drive with no floppy driv

I use Seagate Disk Wizard on a bootable CD.Goin' Fishin' (Some day)

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Hard drive crash enquiry
My hard drive recently crashed on my desktop running XP and due to the discontinuation of support for XP, I decided to upgrade with a new motherboard, memory, hard drive etc., now running Win 8.1, which has been working fine so far. My problem is that there is data and pictures on the old hard drive which I would like to recover. Can someone advise whether it would be practical to re-install the failed drive along side my new HD in my desktop and reboot as normal and then try and access the failed drive like an external drive? I have already tried booting from the failed drive alone which did not get past the BIOS stage before switching off. Any suggestions would be helpful.

Answer:Create an external drive from a hard driveHard drive crash

IIf the drive is Sata I or II then you can get a USB 2.0 Docking Station for around $20. Plug it in the USB port and slide the drive in. See if you can read it. If it doesn't work the dock is still handy to have.

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hi guys. the external hard drive, here at work, cannot be detected by any of the computers. my thoughts are that the data was wiped clean. i've removed the hard drive from the case and installed it onto my computer as a slave drive. a) how can i view if these files still exist. and b) if they are missing, can you recommend a software recovery program?

Answer:Solved: external hard drive/slave drive recovery

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My Fujitsu Amilo Li1705 laptop has been reaching full capacity (80gb) for a while so I decided to get a new hard drive.

I've updated the RAM from 1gb to 2gb with no problem.

My hard drive has arrived but with no cables, instructions etc. and searching the web has proved just as unfruitful as most sites refer to external hard drives.

I don't have an external disc so was wondering if there's any way of copying everything over. I've heard of temporarily taking the CD drive out to have the two drives at once but wouldn't know where to start.

Any help/ instructions would be much appreciated.

Many thanks,


Answer:Replacing Fujitsu hard drive - how to copy without external drive?

Obviously you did not build a Recovery Disc originally?

You can just order a Recovery Disc from HERE

If your machine is not supported, then then sometimes the Fujitsu forum members will help, at Their Forum

That's 3 ways of getting your Recovery media. I hope it helps

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Hi all, I purchased a external drive to back up files on our desktop and laptops. I am looking for easy way to do this, do I do all files or do I have to go into all of them one at a time. I say this because one laptop is my daughters, can I just send all her pic and music files all at once. Our main computer(desktop)is windows vista, everyday it's getting louder and louder and each morning its shows a message says configuring and it's like counting down. This takes long time. I looked at the space left. It shows space available on (c) and on d it's full which is recovery so I don't have a clue how files got on there. My hubby doesn't know much about even getting on computer, but when he does it seems something goes wrong. I want to clean up and get rid of files so my son who's 11 can use it for games. It's so slow and I don't want to delete wrong things.  From reading here and just knowing not to delete recovery. How do I clear out space on D...I tried opening some files on it but they all seem to do with the windows system. What can I do with my desktop ?And is it possible to clear out all files from is about 5 yrs old...and she has alot of music and pics on there..just wondering if it's worth time to clean out the files. It takes forever to get online and when we do its so slow. Hope I'm not sounding to confusing.any suggestionstygreat site so far

Answer:need help with using external hard drive also my recovery drive(d)showing full?

Welcome!Computer Hope is the number one location for free computer help. The forum will help everyone with all computer questions. You have presented more that one issue. The forum will help you, but some detail is needed. What OS are you using?  What make and model of eternal drive do you use?The proper way to remove programs is in the con control  panel. But Music and pictures files can be copied to a CD-R or DVD-R and removed from the computer. The external drive can also be used to transport files from on PC to another. But using DVD-R or CD-R is preferable. The best use of an external drive is to make a backup of the operating system and programs.Avoid putting files on the recovery partition.

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I got errors from Google that my computer had a virus but nothing I ran could find a virus, then the machine would not boot. It would get to point about the time windows tried to load and hit a blue screen. When it rebooted it would ask if I wanted to boot normal or safe mode and then start the whole fail blue screen over. I tried taking the drive out and connecting to my other machines as an external hard drive. When the drive connects to my other machines it brings the other machines down hard - blue screen exactly as if I had tried to boot on the original machine.

The goal is to get the files off the bad drive. I was just shocked that connecting it to my laptop or my other desktop took those machines down just like I was trying to boot the bad drive from the original machine. I am open to suggestions on recovery of any kind.

The original machine is a Dell XPS 8300 Intel Core i5-2320 processor Windows 7 64 bit
The drive is a Seagate 1 Tb 7200.12
The machines I tried to connect faulty drive to as external hard drive were both Win 7 64.
The external hard drive bay is Sabrent USB 3.0 to SATA External Hard Drive

Thank you

Answer:Hard Drive Crash - Trying to connect as external drive crashes all

There may be a couple of vectors to the virus. One for the boot sequence, another as an autorun in its root folder. I would try usb tethering the drive to a machine on which autorun or autoplay is completely turned off (as in, no exploration), or maybe better, run a Linux live session off a usb stick or dvd. I recommend LinuxLite.

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