Computer Support Forum

Windows Update keeps installing the same updates when shutting down

Question: Windows Update keeps installing the same updates when shutting down

I am thoroughly fed up with this problem.I run Win7 and have run all the available fixes I can find but the problem persists.Even when I click installed updates it says there are no updates installed on this machine.The updates though are shown many times over in the WU list.Any suggestions to help clear this frustration would be most welcome.

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Preferred Solution: Windows Update keeps installing the same updates when shutting down

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Windows Update keeps installing the same updates when shutting down

Try a Windows Update-Reset

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Hey everyone. Every time I restart my computer my Windows Update's Automatic Update setting keeps changing and shutting off. I then have to turn Automatic Updates back on. I do this in Standard Mode instead of Administrative Mode since I almost never log in to my administrator account. It does ask my administrator account's permission before changing the settings though and I put in my administrator password. So anyway, I'd really appreciate some help. My system information is below.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X2 215 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 4863 Mb
Graphics Card: NVIDIA GeForce 9100, 256 Mb
Hard Drives: C: Total - 599384 MB, Free - 539922 MB; D: Total - 10992 MB, Free - 1649 MB;
Antivirus: COMODO Antivirus, Updated and Enabled

Answer:Windows Update's Automatic Updates Keeps Shutting Off

This might be a Malware problem. Please run the scans below and post the logs.

Download RogueKiller (by tigzy) and save direct to your Desktop.
On the web page select the 32bit or 64bit button to match the bit rate of your version of Windows.
Quit all running programs.
Start RogueKiller.exe by double clicking on the icon.
Wait until Prescan has finished.
Ensure all boxes are ticked under "Report" tab.
Click on Scan.
Click on Report when complete. Copy/paste the contents of the report and paste into your next reply.
NOTE: DO NOT attempt to remove anything that the scan detects.

Please download RKill
There are three buttons to choose from with different names on, select the first one and save it to your desktop.

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7, right-click on it and select Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
A log pops up at the end of the run. This log file is located at C:\rkill.log. Please Copy & Paste the entire log in your next reply.
If you do not see the black box flash on the screen delete the icon from the desktop and go back to the link for the download, select the next button and try to run the tool again, continue to repeat this process using the remaining buttons until the tool runs. You will find further links if you scroll down the page with other names, try them one at a t... Read more

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Windows updates keeps installing/reinstalling the same update over and over again. I looked in my update history and it shows that they are installed successfully every time. What should I do and is this using space on my laptop by re-installing over and over again?

Answer:Solved: Windows updates keeps installing/re-installing the same update over and over

It is not using any space. Right-click the ones you already have and hide them so they don't come back.

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I built my comp (with the help of several fine people on this forum) in July. Bought a new copy of Win7-64bit and everything has been running great. Lately, everytime I shut down it says it needs to install updates and it goes through 23 installations. I let it do it's thing and the next day is the same thing, installing updates 1 of 23. I've watched it and it does go through all 23 (can't see any details) and then shuts down like it should.

Anyone ever hear of this occurrence and if so, any tips? Thank you very much.

ok, I looked at the updated, and most of them are for XP??? Copied the details of one of them below and of course all of the XP upates failed, now after more digging, I did install Microsoft Office XP on my system as I didn't really want to buy a new office suite, but I looking at the update list, almost all of them refer to powerpoint or office or something. I bet you that is the issue.


Security Update for Microsoft Office XP (KB957646)

Installation date: ‎1/‎6/‎2011 11:16 PM

Installation status: Failed

Error details: Code 646

Update type: Important

A security vulnerability exists in Microsoft Office XP that could allow arbitrary code to run when a maliciously modified document is opened. This update resolves that vulnerability.

More information: Read more

Answer:Always installing updates when shutting down

Hey Zebug,

Just a visitor here at the site, but I was having that problem when I first starting using Win 7.
not those perticular updates, but updates in general. I kept thinking dang there are alot of updates to Win 7.
I found it was trying to install the same updates everyday because they were failing to install during shutdown.
I know go into the windows update and run them before shutting down and no more problems,all would install with no fails.

just thought Id share. thanks,


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Hi forum. I'm hoping somebody can help with my pc issues. I have a toshiba sattelite running Windows 7 sp1 64 bit. For the last couple of weeks Ive had issues with updates not installing and now installing successfully but then installing again. One of the updates is IE 11 which fails to load but I have anyway running. I have tried lots of stuff like Fix it and microsofts hotfix and the latest thing was the repair thing from all to no avail. My system appears clean as I have done lots of scans with all the recommended stuff. Any help would be greatly appreciated. Thanks in advance Jay

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My windows update has not been downloading/installing anything for a few weeks now, and is always using about 25 percent of my CPU. I just did a SCF scan and here are the results. It did say something was corrupt.

Here is the Log
EDIT: I no longer have a problem. I was doing a bunch of things and then finally noticed that shutdown button had that little symbol that said it would install updates. I guess the reason why my WU download was always at 0kb was because the files were all there.

No more problems, however the scan still said something was corrupt, i would really appreciate it if someone looked through and see what i'm missing.

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So I did a fresh install of Windows 7 (again), and I shut it down last night and it started installing some updates. 211? I thought it wouldn't take too long. Usually when I have installed all the updates for a fresh install it took no more than 3 hours. But 11??? This is pretty insane. Since I woke up which is about 1 hour ago, it has been stuck on update 177 of 211. I suspect this update has been causing the system to be updating all night because when I last checked before going to sleep last night at 10:30, it was at update 118 or so. My question is why is it taking so long and when will it be finished? Also, is there a way to interrupt this without corrupting the hard drive?
The specs of the machine are as follows:
Intel Core i5-4440 3.1 GHz
8 GB Kingston HyperX Fury RAM (DDR3-1600)
EVGA GeForce GTX 750 Ti SC
1 TB 7200 RPM Seagate Barracuda
EDIT: I shouldn't say Windows Update, it is supposed to be updating then shutting down.

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I am having a problem with Windows 10 Updates not installing. The last update that was successfully installed was KB3074680 on 17/2/17. Everything since then has failed to install. Can anyone help as I do not have a lot of Windows 10 experience.

Answer:Windows Update Has Stopped Installing Updates

Hi, first check your disk.
Download and run Hard Disk Sentinel (trial) (assuming you have some sort of conventional disk with SMART parameters). Post the result.

Then check the file system
From an admin command prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Post back the result, which you can get after a restart as follows:
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
Make sure the result is clear or fixed- else do not proceed.

Then post a screenshot of Disk Management (Windows key + X, click Disk Management).

Is there sufficient free space on C: ?

From an admin command prompt run
SFC /scannow
This will take some time.
Report the result on the screen.
If this fails, stop here.

Have you tried doing updates with all unnecessary peripherals disconnected?

Try the Windows update troubleshooter. (Bottom rt)
Screenshots: please use the icon to the left of the Video Icon 'Insert Image'.

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Hi forum. I'm hoping somebody can help with my pc issues. I have a toshiba sattelite running Windows 7 sp1 64 bit. For the last couple of weeks Ive had issues with updates not installing and now installing successfully but then installing again. One of the updates is IE 11 which fails to load but I have anyway running. I have tried lots of stuff like Fix it and microsofts hotfix and the latest thing was the repair thing from all to no avail. My system appears clean as I have done lots of scans with all the recommended stuff. Any help would be greatly appreciated. I have uploaded some updates screen shots and some logs Thanks in advance Jay

Answer:windows update installing same updates repeatedly

Here's what is possibly the cause of your problem...

Checking Package Watchlist
(f) CBS Registry Error 0x00000002 Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect Failed to open store key
Checking Component Watchlist
Checking Packages
Checking Component Store
Seconds executed: 1287
Found 1 errors
CBS Registry Error Total count: 1
This error usually indicates corruption in the registry - and could be the thin end of the wedge.

I would suggest checking your RAM with Memtest86+, using the instructions here... RAM - Test with Memtest86+
Run at least 3 passes - ANY error is one too many!

post back with your results, and I'll see what I can do.

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Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656351)
Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2600217)

Both updates keep installing after successful installing over the last two weeks +. No errors. Ran scannow, no errors. Ran command prompt. fsutil resource setautoreset true %systemdrive%\ and it didn't do anything either. Have uninstalled several times, but it keeps coming back. Ran Fix PC or whatever the Microsoft troubleshooter is and it didn't do anything either. ?

Answer:Windows Update Framework 4 updates keep installing

Welcome to the Seven Forums.

There are lots of thread about these updates repeatedly installing.

I would suggest doing what I posted here:
update never go away after installing??

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I updated my Windows and it said I had some updates that needed to be downloaded and installed. I went ahead and downloaded and installed them and was asked to restart my PC. When I restarted my PC, it said

"Preparing To Configure Windows. Please Do Not Turn Off Your Computer"

I waited for over an hour now and decided that something was wrong. I decided to restart my PC and everything was fine. Windows update didn't find any new updates so I checked my installed update history. It shows that those updates that I was suppose to install didn't install. The status for those updates show up as "Cancelled".

I was curious to know how do I download those specific updates (Security updates) and install them on my PC?

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hey guys, im trying to update my computer with updates but it is refusing to move, i left it alone for an hour and refuses to move, i ran a sfc/scannow and it said it found some files but was unable to fix all of them im downloading and installing that feb 2013 thing now, but does anyone have a step by step solution or anything like that?

Answer:windows update installing 157 updates 0kb of 0% complete

Hiyya MF is this a new install or not? and take a look at htis too

Windows Update Posting Instructions

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I upgraded to 7 from Vista, using an original manufacturer disk. It was not a clean install, I installed on top of Vista.

Works fine and I started installing about 200 updates in series of 5-10. Went great until one failed.

It is KB3075220 and error code is 800F0902

I attach a printscreen.

What can I do to fix this?

Answer:Installing 200 updates after upgrade to Windows 7 -first failed update

Hi Johnny,
That error code is not really a problem.
That KB has been superceeded, but not yet recognised by your system, it may clear itself after a reboot if not you can hide it and carry on updating the rest.


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So I built up a new system a few days ago, clean install of Win 7 Pro 64-bit on a new SSD.

Then I ran Windows update. Got something like 134 updates the first time I ran it. I figured that this was a big catchup, but I was wrong. I keep running Update and it keeps finding "new" updates. Thing is, many of them are from 2011.

Why didn't Windows install every single outstanding update the first time I ran it.

Any way to identify outstanding updates and force them to be installed?

Answer:Windows 7 update installing updates from 2011, after being run repeatedly

Because some updates are incremental and require others to be installed first.

One thing you can do is slipstream Service Pack 1 into your install disc. This will take care of a lot of the updates.

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Hey guys,
Tonight i built and set up the aforementioned Nuc pc and installed windows 7. However some of the drivers arent installing like the integrated hd 5500 graphics driver and the engine management one. These 2 pop up in my windows update as "important updates" but i get failed messages when i try and install them.
Thank you,

Answer:Intel NUC5i3RYH, Windows 7 Update not installing important updates

I regard Windows Update as a last resort for installing drivers, and suggest installing the drivers supplied by Intel for the board:
If you have had driver installs fail, it may be necessary to boot into Safe Mode and delete failed installations from Device Manager and install again if you continue to have installs fail.

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Using Windows 7 x64. For several months now I have been hiding windows updates related to IE 9 cumulative security updates. Windows Update would hang during the installation; the progress bar would get stuck at around 50% and I'd eventually have to reboot the machine. The machine would boot and try to continue the update, which would also hang. I'd have to power off the machine and when it restarted, it would roll back the failed update. Sometimes in the course of doing this my machine would end up with Aero turned off and I'd have to get that re-enabled, or restore from a restore point. All other Windows updates work fine. I tried all sorts of things to get past this, from running FixIt for Windows Update to uninstalling IE 9 (so that I could try to install it cleanly; no luck, this too hung) without success. So I finally hid the update.

Since, then however, more IE 9 security updates have appeared and from time to time I try to install them with the same results: hang, reboot, hide the update. Last night I tried installing the IE 10 preview, figuring it would supersede IE 9 and I'd be rid of the issue. No soap; IE 10 wouldn't install.

I'm at the point where this has gone beyond annoying and I'm starting to worry about not having these security updates. I always keep my machine updated religiously via Windows Update and have never seen such an issue before.

Any help would be appreciated!
Tech Support Guy System Info Utility version 1.0... Read more

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I have Windows 7, SP1, with Windows Update configured to:

"Check for updates but let me choose whether to download and install them"

I am now unable to work on my computer when first setting Windows Update to download updates.

This is because once Windows Update has installed updates, a Windows Update screen showing a "Restart" button flashes on to the screen but then without any input from me, the computer reboots, losing me all my personal work that was in progress.

When I say "without any input from me", I mean that I do NOT click any reboot button.

This issue seems to have occurred for the first time, following the installation of Security Update
KB3185319, but of course I do not know if it really is connected with that.

I would appreciate a solution to this issue.

Thank you.


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I have 3 Updates I've been trying to install for a while, however they seem to keep failing. I've never had any issues previously with Windows Update, and I keep the computer relatively clean. I've tried a few troubleshooting steps ( Such as running my Registry Cleaner, Fix-its from Microsoft )

I am getting the Error 80070643. I ran the Fix-it from the Microsoft Website - Windows Update error 80070643 and the Microsoft Office Source Engine Service is already running.
I also went here, and ran the Fix-it which resets Windows Update, In Aggressive Mode - How do I reset Windows Update components?

Ran Windows Update again, Same error.

I’m running Windows Seven x64 Home Premium, I have not made any recent changes to my computer.

Either the Updates are bugged, or there's something else going on here. I'm going to try installing them from the Administrator Account - I am going to try in Normal Mode and In Safe Mode With Networking and post back the results. If anyone has any suggestions I'd be very grateful. Thanks

I've honestly never really had an issue with Updates. This is very odd.

**I tried Windows Update on Administrator with no success. I also tried to run it in Safe Mode, but it would not open.**

I'm going out - I will be back later.

Answer:Windows Update Error 80070643, Installing Updates for MS Office 2003 S&T Edition.

In this article You receive an "Error 80070643" error message when you try to update Office 2003 by using Software Update Services
there are more offered solutions

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Hello All,

This is yet another issue with Windows Update on 7; I recently (a couple of weeks or so ago) upgraded my father's computer to Windows 7 and he loves it.

However, whenever either of us try and use Windows Update, it sits there for hours and hours on "Installing Updates 1 of 2."

Does anybody have any ideas where I could look as to why this is happening?

I will post more information on this when I can find more detailed account of what's going on with 7.
- Robert

Answer:Windows Update on 7 stalls while "Installing Updates (2/3)" on AMD64 m

you could try :-

go to services (click start and type SER

stop windows update service

go to c:/windows/software distribution/data store

empty this folder

restart/start windows update service

open windows update and it should be red indicating never searched for updates
then try again

also check installed programs and make sure what your trying to install hasn't already automatically installed when you first installed Windows 7

just an idea

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Why is Windows 7 doing the BIG HAUL? usually it only does 10 or so then restart, 10 or so more, etc. etc. etc. when a new install comes in. but Windows is doing 173 ALL AT ONCE!!! it has been a half an hour and it's only on 15 of 173!!!

I Googled the problem but nothing relevant came up!!! but a bunch of odd results for programs or websites that have 173 in the name but NOTHING Windows 7 or Windows Update in the results!!! even though I included 'Windows 7' in the search query

Answer:installing update x of 173?! (173 updates???)

how long has it been since you updated windows, and have you changed anything recently, like upgraded office from 2007 to a newer version?

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My Toshiba Portege laptop needs some serious updating. I finally got it on to XP SP2 an now when I attempt to make the rest of the updates (such as IE 7 etc) the computer simply shuts down during installing these updates.

It's never really been used and has just been formatted. No virus signs whatsoever. Runs perfectly when not attempting to update.

Anyone know what may be causing this?

Answer:Windows Updates Shutting Down My PC

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hi there basically as the title says my computer is not allowing me to install updates from microsoft update, it will download them then will come up with a box saying could not install the following updates, any help?

Answer:microsoft update not installing updates

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Every time I shut down, Windows Update installs the same 2 updates. It never gives an error message saying that the install failed... it just insists on doing it again. This is the update from last week, I guess. I'm afraid I'm at work and away from the affected computer.

It's not critical, it's just annoying, bc shutdown now takes too long.

I'm betting it's an easy enough fix, but I don't know 7 well enough to start guessing.


Answer:Update keeps installing the same 2 updates on shutdown

Welcome to SF!

Look in your Update history to see if the updates are actually installed. If they are, you can right-click on the updates that say they need to be installed, and select Hide.

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Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430)Installation date: ?22/?01/?2009 10:57Installation status: SuccessfulUpdate type: Important-------------------hello people, the above is an update for vista, my problem with it is it keeps onn installing a total of 19 times now, it installs the icon on the task bar dissappears 5 minutes later its back and begins the installation of the same file, any ideas?

Answer:vista updates keep installing the same update

Maybe try and remove it from add remove. and then reinstall here Have you got IE8 Beta downloaded as it can be a problem with that.

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When I try update WIndows XP it will say I cant get permission.
The computer also is slow shutting down when I use the start /shutdown option, If I use the task manager is shut rapidly.
I ran an antvirus scan in both the normal and safe mode,,no indication of any action .I'm using Kaspersky Internet Security 09..
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:13:09 PM, on 10/17/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Seagate\SeagateManager\Sync\MaxSync.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\Java\jre6\bin\jusc... Read more

Answer:Cant get to windows XP updates. also slow shutting down..

Microsoft help line solved the problem ,,I'm not sure how. but they did a super job. Their tech help line support was surprisingly good.
Best of all,,,NO CHARGE

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How do I installing something during the Windows Setup Menu's Installing features and Installing updates? John

Answer:Installing Updates and Installing features part of windows setup menu

Please correct your sentence. It is not readable.

How do you do what during that phase of install? You don't need to do anything except wait.

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I just let Windows install todays updates. Everything except Skype (this included an NVidia driver). When the computer started up after the Windows update (with the "don't shut off computer completing updates. etc.) message, the computer shut off. First I thought it was part of the update (and machine would restart) but it was not. Something broke.

I restarted and as soon as hit windows start screen it shut off again. I restarted again and got the "Windows Did Not Start - repair message". I said "run startup repair". Windows shut off during that process. I restarted again, and was able to run the repair process. But once it finished and booted into Windows it shut off again. I was finally able to start Windows so went to command prompt and started to run SFC /Scannow. It shut off during this test.

lastly I thought maybe its an overheat issue. I booted into Windows Safe mode and started the program HWMonitor. It showed my CPU temps at 39 degrees C. Then it shut off again. At this rate I'm going to wear out the on/off button.

Any ideas?

Answer:After todays (7/19) Windows updates my computer keeps shutting off

Try a System Restore yet? Do it in Safe Mode (or repair disk/install DVD), hopefully no restarts to interfere the restore. Then install updates one by one (restart after each and wait a bit to make sure it is alright), Nvidia as last.

You can also try just downgrading GPU drivers first, and restore if it does restart like that.

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Problem i am facing with Windows 7 is that whenever i shut down or restart my machine, it says "Please do not unplug your machine. Installing update 1 of 1...".This goes on for several hours(i tried once for almost 10 hours) and still it was in the same state and system never got shut down. Can you please let me know the reason for this and what i need to do in order to avoid this situation.

OS Details:- Windows 7 Home Premium 64 bit.


Answer:Windows not shutting down due to Install Updates problem

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

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I just upgraded my laptop from Windows 8.1 to 10 build-10240 and any new app I attempt to install says it completes but wont open. In the start menu under all apps the new apps have no logo, a line underneath them, and clicking on them sends me to the
update/install screen with no action to perform. When I check for updates, the same 31 updates come up and one fails on the first attempt, on the second attempt all 31 complete. This goes on every time I check for updates. Any help, or did I
upgrade too early??? 

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To give you some back story, I built my computer the end of August 2012. Ran Smoothly. I decided to get a 60 gig SSD to be the partition that stored Windows. I didnt have much stored on the Main HD so I deleted my original 2TB HD and tried installing on the SSD... found that the SSD was bad and sent it back. Decided just to stick with the 2TB HD. Had some issues installing windows back onto the HD as it would just hang up. Finally managed to get windows installed, had some "Not genuine" issues but that resolved after multiple restarts. That brings me to where I am at today and I feel as though the system has been getting worse. I would normally be fine with just a clean install but with all the issues I had with that initially I am very skeptical of trying it again. I have 5 important updates and 7 optional updates all of which do not install. The Installer just sits on Downloading updates and I have left it overnight with still no result. I am not sure if this is even my main issue but I am beyond the point of figuring it out myself so any help would be appreciated

I downloaded the System Readiness Tool and it Ran. I tried running the sfc /scannow in Admin cmd prompt mode and get a "Windows Resource Protection could not perform the requested operation" I attached my CBS file. Any help you could give or guidance you can provide would be greatly appreciated.

Answer:Windows Updates Not Installing : Error Unknown (Sits on Installing)

Hello and welcome Faticus just as matter of interest why did you give up on the SSD? was not it under warranty?

That is heck of a drive to be installing on mate just how did you prepare it for the install?

You can run a chkdsk in Windows too > My Computer > right click on the drive > Properties > Tools > Check now - then follow the points in my pic.
You then reboot and it will start a chkdsk (in DOS).

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Hey guys, as the title says, i pushed the power button on my PC and ran out the door for school. Last thing I saw on my screen was updates being applied before it shut down. It was on update "10 out of 10"

I just got home and was met with a nice BSOD. My PC has blue-screened twice before, both of the previous blue-screens had the message: "KERNEL_DATA_INPAGE_ERROR"

However, this BSOD had no message, but gave me the following values.

STOP: 0X000000F4 (0x0000000000000003, 0xFFFFFA80082DAB30, 0xFFFFFA80082DAE10, 0xFFFFF800033E88BO)

Any help is greatly appreciated!

PC Specs

CASE: Cooler Master Storm Scout
MOTHERBOARD: ASRock Z68 Extreme3 Gen3
CPU: Intel Core i5-2500K Sandy Bridge 3.3GHz
CPU COOLER: Cooler Master Hyper 212+ with Additional Fan
RAM: G.SKILL Sniper 8GB (2 x 4GB) DDR3 1600MHz
GPU: XFX Radeon HD 6870
PSU: OCZ ModXStream Pro Modular 700Watt
SSD: 120GB OCZ Vertex 3 (Boot/Game Drive)
HDD: Western Digital Caviar Blue 500GB (Storage) X2 in RAID 0
OS: Windows 7 Ultimate 64-Bit

Answer:BSOD while shutting down, after recent Windows updates were applied

Please upload a report

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I very stupidly shut down my computer during the "system updates... do not power off or unplug" and now Windows 7 is exceptionally slow to log in or do anything at all.

I system restored it to a point a week before the shutdown incident and I also then installed all the missing updates but it is only marginally better. It still takes about 30 - 60 minutes to log in.

Any ideas on what is wrong would be greatly appreciated thank you! :)

Answer:[SOLVED] Windows v. slow after shutting down during system updates

Hi ariana44,

Is it the same when you boot in to Safe Mode? Tap F8 whilst the computer is first starting up and then choose Safe Mode when prompted. Report back whether this improves it or not.

Was it Service Pack 1 that you were installing? You could also try uninstalling it, then rebooting and then try re-installing it.

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I apologize in advance for my lack of tech knowledge.  I will try to explain my situation as thoroughly as possible.
I am running Windows 7 Home premium 64 bit.  A month ago i had a hard drive failure and had a new 4tb hard drive installed. My motherboard does not support UEFI and because of that the boot sector was moved to a thumb drive and pointed at the Windows installation on the 4tb. I don't think that has anything to do with the problem I'm having now but since it was a recent change, I'm mentioning it.
4 days ago my son was using DVD Shrink (an old and sometimes glitchy program) and it locked up. He opened task manager and attempted to force close the program.  It would not close.  After waiting several minutes he manually turned off the computer.
When I restarted the computer it said Preparing to configure Windows.  Do not turn off your computer.  I thought it was installing updates and i walked away from it.  When I came back it said:
Failure configuring Windows updates.  Reverting changes.  Do not turn off your computer.  It hung on this screen for more than 4 hours. 
At that time I turned it off with the button and booted into safe mode.  I tried to do a system restore but it says I have no restore points.  Apparently system restore was turned off when the new hard drive was installed.  When I couldn't restore I made a disc image backup of the hard drive and tried aga... Read more

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I have a legal copy of XP which has been registered. There are 92 updates that will not install. I isolated KB892130 as the validation tool that will not validate with Microsoft before the other updates can be installed. I have turned off Avast (antivirus), but did not disable it. I have a laptop with Avast on it which has updated perfectly. I have forced validation from DOS but this still doesn't let the updates go ahead.
Any ideas?

Answer:Solved: XP update KB892130 will not validate and stops updates installing

I manually updated each one of the 97, (by now), updates with a shutdown inbetween each one...phew... took 6 hours but it is now updating. So the forced validation from DOS did work after all.

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Relevance 54.12%

I have been trying to install Windows 7 64bit on to my desktop and my PC keeps cutting off and rebooting. I know this is most likely some hardware problem and I have tried a few things already.

Machine: Acer Aspire m3802

I have cleaned the fan and applied new thermal paste to the CPU, I have tested the Power supply and it seems to be working fine. This machine is pretty much new and is clean inside.

Can anyone give me some ideas to try please?

Answer:Windows 7 64bit - installing and PC keeps shutting down

try testing the harddrive. go to the manufacturers website and download their diagnostic utility.

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

1 more replies
Relevance 54.12%

I have a hp and have done the drivers update and took off anti virus protection and updated it to micro soft defender . But still it keeps shutting off for no reason that I can see?

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I'm clean installing Windows 7 Pro SP1 64 bit on some Dell Vostro 3560 laptops, after installing the drivers I run Windows Update, it detects 200+ critical updates, downloads them and nearly installs them all before I get "Failure To Install
Windows Updates - Rolling Back Windows Updates" and they roll back.
It's been two years or so since I've clean installed Windows 7, is there some prerequisite that's required now that I'm missing?

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I recently (one week ago) made myself a dual-boot to Windows Vista SP2. I installed everything I needed and set the Windows updates to Automatically install updates. When I needed to make a video smaller (no need to talk about this in this thread) on Handbrake it said I needed Microsoft .NET Framework 4.0. I was surprised to see that. I went to see what Windows updates does and it wasn't checking for updates, as I set it to do. I started the check myself. I left it like that 30 minutes. When I closed my game, it was in the same state: checking for updates. So, I went to my .NET Framework 4 installer and, after 15 minutes, it gave an error: another installer is running. There were no installers, besides Windows update. So, I closed its process and let the installer run. After 15 minutes, it gave me an error (I don't remember the name of the error, I'll post it ASAP). So, I started researching, tried everything (MS FIXIT 50202, reset windows update history, reregister windows update components which gave me error 1060 and error 5 - error 5 is after trying MS FIXIT). I tried to "force" the .NET Framework 4 install by installing it step-by-step: 1.1  1.1 SP1  3.5  4. No succes. I AT LEAST need to install that .Net Framwork somehow. And the most interesting part is that my antivirus doesn't say that my OS is not up-to-date . SPECS: 6GB RAMAMD Athlon ll X4 750K 3.2-4.0 GHzAMD Radeon R7 240 4GB GDDR3

Answer:Windows update stuck at Checking for updates and can't install updates manually

Now it doesn't even give the error anymore. It just sits there and fake-installing .Net Framework.

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As the title says, I have problems with Windows Update. I tried some fixes like: Reset_Reregister_Windows_Update_Components, Reset_Windows_Update_History, MicrosoftFixit50362 (which is a Microsoft Installer Fixer that couldn't install PowerShell), MicrosoftFixit50202. But what I really need is installing .NET Framework 4. I tried forcing it to install, installing it step by step, but it couldn't go further than .NET Framework 3.5. I need that Framework, the other updates don't really matter. And the interesting thing is that my antivirus doesn't say that Windows is not up-to-date, which is not normal, in ESET Smart Security, if Windows is not up-to-date.
If specs matter:
AMD Athlon ll X4 750K
AMD Radeon R7 240 4GB GDDR3
Vista SP2
I don't know how to obtain CheckSUR.log.

Answer:Windows Update stuck at Checking for Updates and can't install Updates manually

Hi antoniu200:
Many other Vista users have reported that Windows Update seems to get stuck at "Checking for updates..." for long periods of time, and this problem dates back to the August 2015 Patch Tuesday updates - see my screenshots in ScousaJAY's thread windows update just seems to hang while checking in the VistaForums. This month's December 2015 Patch Tuesday updates required a full hour on my machine before it finished the  "Checking for updates..." phase and finally presented a list of available updates, so you might want to try running a manual Windows Update and leaving your computer alone for an hour or so to see if it eventually runs to completion.
You might also want to read Nikilet's recent thread Updates were not configured correctly in that same forum.  Some Vista users, including myself, received an error message this month stating "Updates were not configured correctly. Reverting changes. Please do not turn off your computer" when they tried to install the December 2015 Patch Tuesday updates.  Six updates for the Vista OS and one cumulative update for IE9 were marked as "Failed" on my machine after Windows forced an automatic rollback and re-boot of my machine.  I re-ran Windows Update today and all Important updates that failed yesterday eventually installed successfully ("Checking for updates..." still took about one hour and I declined one Recommended update KB3112148 for Vista and one Optional update KB3106614 for Silver... Read more

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We have another site whic has internet access limited. So all client computer windows udpates are turned off.

Since there is ransome wanncry issue, they will apply the needed update pack manually.

From this site, check that there are two newer update in this month.
2017-05 Monthly Rollup - KB4019264
2017-05 Security-only update - KB4019263

Can we install these two update only instead of install all older one? Will it include update-kb4012215 which fix smb issue? Please advise

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I'm trying to add the latest updates on my Windows 8 (64-bit) laptop (Asus Q400A-BHI7N03) and the checking for updates... never completes. I've even tried leaving it over night with no success.
Any help would be greatly appreciated!

Answer:Windows Update never finds updates (Checking for updates never ends)

 try running the Windows Update Troubleshooter:"A programmer is just a tool which converts caffeine into code"

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MS Defender updates from Windows Update in settings fail, other Updates successful, but MS Defender from Control panel can update the same definition updates without problems (why, oh, why? can't I just select and copy from settings? )

Over this time, I need to fix insider builds, but have a problem:

SFC and Dism component store health fix report no problems

Any Ideas?

Answer:MS Defender updates from Windows Update fail, other Updates successful

I seen your pic - it seems like MS wants us out of preview - no advanced options either..
Looks like we get to keep 10240 - just forget a clean re-installation of it - Key is blocked

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I have an issue with my Windows 7 x64 Pro installation.
After I installed the HP LaserJet Professional CM1415fn drivers the pc became very slow at restarting or shutting down. The problem is printer related because I found a temporary workaround by stopping the spooler service and then the restart-shut down speed is normal again.
The printer is connected by ethernet and maybe this is the problem? I haven't tried with USB connection but I prefer not because it will mess up the printer devices.
If there is another permanent solution please tell me.

Answer:Windows slow shutting down-restart after installing HP drivers.

See if Shut Down -Speed Up helps

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Hello Tech Support Guy forums!

Here's the story:
After cleaning (read - deleting things I shouldn't have) my PC I had to re-install Win7.
Now when I want to play a video game that ran just fine the day before I get maybe 15 minutes of play in and my computer just overheats and shuts down. I read somewhere that the BIOS version was the problem so I updated it to the latest version but the problem still persists.

Here are some specs:

Operating System : Windows 7 Home Premium Home Edition Media Center 6.01.7601 Service Pack 1 (64-bit)
Processor : Intel Core i5 2410M @ 2300 MHz
Video Card : Intel(R) HD Graphics 3000
Physical Memory : 4096 MB (1 x 4096 DDR3-SDRAM )

EDIT: After shutting off my computer and letting it cool off for quite a while next to an open window and turning it back on yields me this the second I turn it back on:
THM_ : 61.5 C
Core 1 : 53 C
Core 2 : 61 C
Package : 53 C
Hard Disk WDC WD5000BPVT-75HXZT1 : 34 C

Answer:Dell Inspiron 15R N5110 keeps shutting down after re-installing Windows

Updating the BIOS will never cure an overheating problem. Open up the case and give it a careful but thorough clean out with one of those purpose-made cans of dry compressed air.

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This girl on our floor is getting all of the symptoms of the good ole blaster worm and it's 1 minute to reboot issues. I figured I could just windows update until I fix it.
So I install the updates. They install fine, no errors, and windows update says they're installed. Reboot, the same updates are listed. Try once again, and again it says the same ones are listed after I reboot. So I try through automatic updates, and, once again, the same thing. The updates just aren't installing besides saying that they are installed.
I then download the stand-alone blaster worm patch. Run it, and right after I click "I Agree" and hit next, the window just closes, no errors or anything. Try again, same thing. Try in safe mode, same thing.
I've never had a problem with this before, does anyone have any recommendations?

Answer:Windows Update installs updates, but they're still listed under updates

I had the same thing on a system I was working on. I ran Spybot and Ad-aware and cleaned off so much crap... But I had to let Spybot start at reboot to catch the app-killer. Try that and see if you can get those updates to take. It may be some nastiness in the box. Umm, no pun intended.

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I did search out this problem...very old posts recommended I start a new thread.

For the last 2 weeks every time I shut down automatic install...installs the same 8 updates.

I'd appreciate any help in solving this problem.


Answer:Windows 7 Updates keeps installing same 8 updates over and over

Which updates, and do you have any other odd symptoms?

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Relevance 51.66%

i upgraded from win 7 to win 10 in early august. no problems. i've been installing all updates since then and installed updates always showed status of updates. after installing fall update i noticed my update history was erased and any updates since, like defender definition files, don't appear in the list. only one update is listed: Security Update for Internet Explorer Flash Player for Windows 10 Version 1511 for x64-based Systems (KB3103688) installed on 11/14/2015.

Answer:Windows 10 fall update erased the Windows Update history plus new installed updates don't appear. What do I do?

I have exactly the same problem; no update history except the flash one.

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My wife's laptop has got Windows 7 on it.

Today when she booted it up it started installing updates.....7619 of them!

Its just a black screen with the Windows logo in the middle and updating text underneath keeping track of the updates.

It gets to about 5000 then just the laptop just shuts down.....well the screen goes completely blank and it looks like it has shut down. It does not respond to mouse input or anything else?


Answer:Windows 7 update shutting down

There is something seriously wrong here, I am assuming these updates are from Microsoft's Windows update?

It is not possible for there to be 5000 updates from Microsoft even if hardware and program updates are included.

You laptop may be a victim of malware.

Can you boot this computer up in safe mode with networking by hitting the F8 key at the windows splash screen?

Please post back and we'll see what we can do for you, you came to the right place for professional help.

Kind regards.


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Relevance 51.66%

Hello All,

I was referred here by NeonFx from the TechGuy Security forum. He had me run a slew of anti-virus/anti-spyware diagnostics. According to NeonFx my system is currently infection free and he states the problem lies elsewhere.

He also had me run the Windows Update FixIt tool in both Default and Aggressive mode - both of which did not fix the problem. So what is the problem??


When I run the install Windows updates, the updates do not install, and I receive the following message (not verbatim, but close):

"Some updates were unable to be installed..."

This problem "came out of no where" and there has been no suspicious activity prior to it starting other than an IE7 redirect rootkit that NeonFx helped me remove (if I recall correctly an infection of agp440)...

Stumped, stumped and stumped...

Answer:Problem Installing Windows Updates: "Some Updates Were Unable to be Installed"

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Relevance 51.25%

When I try to install KB3182373, a "Security Update for Microsoft Silverlight", Windows Update reports failure with the message "Code 643 Windows Update encountered an unknown error".
I ran WindowsUpdateDiagnostic.diagcab. It reported that "Troubleshooting couldn't identify the problem".
What can I do to fix this? I'm running Windows 7 Professional.

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I am having trouble with xp pro when I try to go to update using internet explorer update tool as well as the windows update icon in the programs list it freezes, also when I go to system properties all the tabs work execpt the Automatic updates tab when selected it freezes the screen of the properties view. Other programs still work I, in both cases I can go to Task Manager and shut down the program. I am also having porblems when I shut down the computer freezes at the windows is shutting down message.
Any ideas?

Hijack log:
Logfile of HijackThis v1.99.1
Scan saved at 08:55:29, on 05/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ViRobotXP\vrmonsvc.exe
C:\Program Files\PCSecurityShield\The Shield Firewall\FireWall.exe
C:\Program Files\Logitech\Desktop Messenger\8... Read more

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Relevance 51.25%

I have a Gateway GM 5664 desktop PC running Windows 7.
System specs:
AMD Phenom 9600 quad core processor
2.3 Ghz
3584 MB Ram
Bios Version P01-A2, release 12/10/2009
Recently after performing a Windows update and restarting the computer I'm getting the screen where it says "Windows failed to start. A recent hardware or software change might be the cause.
Then it presents two options:
Launch startup repair
Start Windows normally
When I choose either option the computer will shut off after about 5 seconds. It does this every time.
Here are some things I've tried thus far:
I tried changing the boot order and using a Windows startup repair disc and it appeared to load but then the same message above would come up and the pc would shut off.
I checked inside and all the fans are working and everything seems to be secure. 
Some system spec I can access before getting the screen with the windows failed to start message. Readings after about 10 min of computer being on.
CPU temp: 50c
System temp: 41c
CPU fan speed: 1700 rpm
System fan speed: 1000 rpm
Cpu core: 1.248 V
Note I did replace the motherboard about a year ago but I haven't used this computer very often.
Anyone have some idea on what I can do to get it to work?
Thanks in advance.

Answer:PC won't boot all the way after Windows update.. keeps shutting down

When performing that update did you let it finish all the way (very important) also if you let it stay at the "Launch startup repair Start Windows normally" screen will it shut off after awhile. I really don't think its a hardware issue at all but a corrupted update that didn't get to finish.

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Relevance 50.84%

T460p here. After I updated my Windows 10 to Fall Creator Update - Lenovo System Update Shows 11 Updates that are already installed - so it want's to install the same drivers over and over again. Probably a bug. Anyone with the same experience?

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I have shut down the system while it was updating the system (Microsoft update). Now it hangs, telling that update nr 11 of 13 is busy

what should I do?

The os is windows 8.1

Answer:Windows update hangs the system after shutting it down

The system should be able to start an automatic repair.

First of all you should perform a complete shut down of Win 8.1 as described in this document:

After that you should reboot the notebook…. Usually the system would start a self-repair procedure which should fix the update issue.

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I'm having a problem with my laptop. I run Windows 7 Professional 64bit on it. An hour and a half ago I shut down my computer and Windows installed an update, but I stuck around because I wanted my computer off and I know that the computer restarts itself after installing an update. The computer restarted itself and configured the update, but when I chose to shut down the computer it actually restarted itself. I've tried shutting it down several times, but every time it starts right back up. I've run a virus scan, the Power troubleshooter, disabled automatic restart upon System failure, and searched Google and Windows help files for similar-sounding problems, all to no effect. My attempts to fix the issue so far represent the extent of my comfort in dealing with computer issues by myself, so I found this forum and decided to ask for some help. Thanks in advance.
-- Robert

Answer:Computer restarts instead of shutting down after Windows Update.

Are you shutting the computer down by pressing the power button or by using the start > shutdown method?
If it is by pressing the power button, have a check to see what the power button is set to do when pressed.
(Control panel > Hardware and Sound > Power options > Choose What the power buttons do)

If this isn't the case,
I've experienced this problem and fixed it by clearing the CMOS. (Removing the CMOS battery, leaving for 10 seconds, then placing it back in.)

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I first did an update from Windows 10, was working perfectly fine. But after the last update it heated up my laptop that it shut off by itself. I suppose its an issue with drivers not supporting with the last windows update.

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So, I don't really know any details of what malware I may have on my computer other than its symptoms and the likelihood that it came through utorrent (which has since been taken off the computer). Basically, the problem began manifesting itself with the BSOD in Windows Vista Home Premium 32-bit. I think I have taken care of that problem. The remaining symptoms of the malware are that windows and windows defender cannot update itself. Also, I cannot download any type of anti-virus update software or even the programs themselves. The updates just say they were unsuccessful. When I attempt to do a manual install/update of anti-virus or windows updates I get a "cannot connect to webpage". Sometimes, I will be redirected from an anti-virus download site to a random unaffiliated site. When I attempt to run a free online virus scan, the update will not work and therefore there is no ability to scan.

Thanks for whatever help you can offer. Eric

Here is my DDS.txt
DDS (Version 1.1.0) - NTFSx86
Run by LeBlanc at 22:14:03.31 on Thu 01/01/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_11
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3070.1904 [GMT -5:00]

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\Syste... Read more

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I would like to delete the failed updates list in Windows 7 Update.  I have done this in the past but forget exactly the process.
I think you go to Windows Folder-Software Distribution.  After deleting everyhting in the folder., i think you are to restart the computer.  Once finished the list of updates in Windows Update will be cleared. 
Please correct if I am wrong.  Thanks in advance for your assistance.

Answer:Failed Updates in Windows Update. Want to clear update list?

This is the way I suggest :
Go to start > type in cmd > right click at cmd.exe > Run as Administrator.
Type in "net stop WuAuServ" without quotes > hit enter.
Type in "start %windir%\SoftwareDistribution\DataStore" without quotes > hit enter. A folder will come up. Don't close that black window.
Rename file "DataStore" to "DataStoreold" without quotes.
Go to that black screen, Type in "net Start WuAuServ" without quotes > hit Enter. After it finished you can close it.
Now your Windows Update logs will now cleared.
Thank you.

3 more replies
Relevance 50.02%

I'm currently on holiday and am connected through an expensive 3G modem plan. Whenever I try to connect, Windows update starts to download files. Every now and then I need to update MSE virus defs but Windows update downloads files GRR! What do I do about this pest? I just disabled the windows update service which obviously prevented me from downloading MSE defs

Answer:How to stop Windows update from downloading updates when I update MSE

Have you tried setting Windows Update to not Download updates?
You could also set it to not check for updates while you are on holiday.
For MSE definitions, open MSE and update from there.

1 more replies
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I haven't been able to install any updates since jan 11 of this year. I have been on the road for a few weeks and I tried to figure out the problem once I got back.

When a update is being installed it will stall we will say at 95%. I have looked in the log files and this is what I find.
From the Application Log;

Faulting application name: TrustedInstaller.exe, version: 6.1.7601.17514, time stamp: 0x4ce7989b
Faulting module name: wcp.dll, version: 6.1.7601.17592, time stamp: 0x4da00342
Exception code: 0x80000003
Fault offset: 0x00000000001d448a
Faulting process id: 0x3ec
Faulting application start time: 0x01ccf8bae7fccb80
Faulting application path: C:\Windows\servicing\TrustedInstaller.exe
Faulting module path: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\wcp.dll
Report Id: 3a7ff4f9-64ae-11e1-a405-002421577fd5
From the setup log;

Windows update "Update for Windows (KB2660075)" could not be installed because of error 2149842974 "" (Command line: ""C:\Windows\system32\wusa.exe"
"C:\Users\Les\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KXQDWOEH\Windows6.1-KB2660075-x64.msu" ")
When I try to run sfc /now or verify only I get this error;

C:\Windows\system32>sfc /verifyonly
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 10% complete.
Win... Read more

Answer:Can't install updates using windows update or standalone update

Try running the System Updates Readiness Tool.

This is the link for the 64-bit version: Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

This Microsoft article may help too:

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After installing Windows 7 Home Premium Upgrade on a new seagate 320 g hdd on a Toshiba L300 Laptop with 32 bit that had Vista with latest SP on a 120gb hdd.then installing the sp1, the windows updater will not download and install updates. As it was I had to manually download the sp1 to a flash drive from my desktop and put it on the laptop. No problems there, but was hoping it would solve the Update problem, but didn't. I get the "Fail" error codes. 1. 80070570 and 2. 8007001F. I have 52+ KB updates and not one of them will download and install. Called MS help and for two days they had me try different things. They even took control of the computer and couldn't figure it out. I checked memory and did a chkdsk on the new HDD. In desperation for trouble shooting I put the Vista HHD back in and ran updates with no problems at all then I reinstalled the 320 G HHD. I didn't have a BSOD at all. But I downloaded and installed Microsoft Security Essentials and when I did that I would get the BSOD for what ever reason. I had a hard time getting it uninstalled because as soon as you would start windows, within a few seconds I would get the BSOD. When I finally got the Security Essentials uninstalled the BSOD Went away. Have no Idea what one had to do with the other. I just want to get the updater to work. Any Help

Answer:Windows 7 Update fails to update when running updates


After installing Windows 7 Home Premium Upgrade on a new seagate 320 g hdd on a Toshiba L300 Laptop with 32 bit


That makes zero sense.

one thing at a time.

Which computer do you want to install Win 7 on?

Do you have license?

One license = 1 machine.
1 machine = 1 license.

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In short,I need some serious help because this is how the forced update to windows 10 starts.
My updates are set to Off but it updates anyway. I feel like i'm being straight hacked by microsoft.
After it updates,Anytime i turn my computer back on it finished whatever update it downloaded behind
my back. Now it's at a point where if i try to kill the "Windows Update Module" through task manager. I
get a Blue screen of death "IRQL not less or equal". This only happens when i kill the windows update
Module in task manager. I often kill this process for 2 core reasons.

1.It's not supposed to be updating anything,Especially since i have the updates set to off.
2.It takes up way too much CPU and Disk which causes this laptop to run even worse then what
it already does.

I say it runs worse because the CPU and Disk are already high because of McAfee alone. This just dog-piles
the crappy performance which irritates me to no end because at this point when all this is going on i can't even
play basic games like Sims 2 without serious lag issues. There is no winning. i guess eventually my laptop
will just eventually shut off and update to windows 10 then?

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The following updates are not installing on my Windows 7 32 bit laptop:

KB2973351 KB2952664
I have tried everything from Ccleaner to the Readiness Tool and scanned my SFC files and got this:
Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~x86~~

Checking Component Store
(f) CSI Payload File Missing 0x00000000 Kalimba.mp3 x86_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_aa2ab686137b7805
(f) CSI Payload File Missing 0x00000000 desktop.ini x86_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_aa2ab686137b7805
(f) CSI Payload File Missing 0x00000000 Maid with the Flaxen Hair.mp3 x86_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_aa2ab686137b7805
(f) CSI Payload File Missing 0x00000000 Sleep Away.mp3 x86_microsoft-windows-musicsamples_31bf3856ad364... Read more

Answer:Windows 7 Updates not installing

By the looks of it, you've been using Advanced System Destruction Care.

I'll post a fix for the package errors a bit later, and a second for the payload files after that. (Have to set up a different VM for x86)

9 more replies
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I am having some issues with windows update. The last couple weeks every time i shut down my laptop, there is a message in the screen " installing updates 1/1". I must let you know that in the past i always had my laptop on sleep mode, as a result i missed some updates. Moreover, sometimes because i was in a hurry despite the fact that windows mentioned that i must not power off the laptop when installing updates, i did.

Thank you for your time and patience

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Sorry if this is a repost I could not find an article on this but I cant believe I am the only one with this problem.
I want to control when Windows installs updates not have it done for me. Yesterday I had my sales people sitting on their hands because Windows decided to download and install updates.
Just to be clear, I do not want the updates to even download until I tell it to. Any assistance would be appreciated.

Answer:Windows 10 installing updates

What version of W10 are you running?
on some versions you have control over the updates
But on others , very limited as to what you can control - although the latest updates gives a little more control over when to restart the PC
a 12hr window during the day
Professional, Enterprise, and Education editions of Windows 10 have access to group policy and registry settings for this, but even Home editions of Windows 10 give you a way to stop updates from automatically downloading.Click to expand...

1 more replies
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Gudday all
A few weeks ago I noticed 2 issues with my Windows XP Home.
1. The Window firewall warning comes up that the firewall wall is turned off despite being turned on when going to it. Eventually (5-7 mins) the warning disappears. This occurs everytime we turn the computer on.
2. We have 6 updates that always come up as needing to be installed but when we try to install the updates the computer wanders of to do it. Eventually it returns the message that these updates could not be installed.
The updates areKB975958
If there are extra updates (i.e. > these six) the extra ones are installed successfully.
I have tried a few times to install these updates.
The computer is a desktop with XP SP3.
I also have a latop with XP Pro SP3 but have not noticed all of these issues.

I have the setting of 'Download updates, but let me choose when to install them'.

Is there anywhere in Windows that might suggest why these updates are not being installed?
I have had a look at Microsoft support pages but a search revealed nothing (I was not really sure how to phrase the question which might have make the search next to impossible).

Has anyone had this problem or similar and any suggestions? A virus has crossed my mind.

Answer:Windows updates not installing

I had this problem a few times before and have managed to solve it by downloading Microsoft Fix it 50199 from the website
You may also try these websites
Good luck to you.

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Please help,I have an official copy of Widows XP Home edition on a brand new Dell computer which can download the updates for Windows both manual and automatically but the files will not install on to the computer and all fail installation.Is there a checkbox I have missed or some other Microsoft tool I need to overcome this?I have had to re-install operating system to cure a CD writing problem but previous to this the Automatic updates worked with no problems originally.Absolute beginner- thanks for any advice.

Answer:Windows Updates not installing

Run DialaFix, reboot and try updates. click here

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I just downloaded and installed windows xp home updates on my computer. After installing, my computer restarted itself and now I can't log in. After I enter my password it says loading my settings and then promptly logs me off. I cant even log in from safe mode.

Answer:cant log on after installing windows updates

Hello and Welcome to TSF,

Do you have a genuine copy of xp home windows cd for the pc?

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Old laptop HP win7 32bit was not updated more than an year. Auto updating doesn't work so the only way is downloading the updates manually and installing  them using windows standalone installer one by one. So the computer works much better and faster but there blinking black screens that appear at starting. After the win logo few black blinking screens than black screen with cursor after that welcome screen than again blinking black screen and the computer starts and works fine. Same problem at shutting down. So my question is should i continue installing updates? Also i disabled avast twice to install net framework security updates. Thanks for any help.

Answer:installing too many windows updates

 Install all the updates and keep current.  I've never had a problem with that practice with Windows 7, 8, or 10.  However I don't install optional updates except in very rare circumstances where I'm sure I need to.
 Good luck. 

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I recently had my Windows 7 O/S re-installed.  This required that I install all important updates (>100).  This took for ever, as you can imagine, and "froze" on numerous occasions.  In the meantime other recent updates were
being installed without my knowledge...same problem...freezing.  Windows update is now set to install updates automatically and I cannot change this setting back to "Check for updates but let me choose when to install them".  The message
reads "Some settings are managed by your system administrator". I
am the administrator with full permissions (I believe) and am not aware of any "Group Policies" preventing me from making the change.  Can someone please assist me?

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i just got a used quad desktop, i think it has a fresh windows 7 install, as one of the updates was sp1 : windows keeps installing new updates ? is this normal ? i bought this computer 5 days ago, been through about 3 rounds of updates; i was playing a game yesterday when i had told the windows message to postpone the update installation for the max of 4 hrs, i got a blue screen during the game, i don't know if it was the game or the postponed updates; the computer seems fine , other than this situation; call of duty 4 (demo) crashed once, i restarted it in safe-mode and seems ok; what can i do ? thanks

Answer:windows keeps installing updates ?

When I did a clean install of Win 7 on my XP computer a few weeks ago, there were over 100 updates that needed to be installed. Maybe your computer is working on those.

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Hi everyone, I've installed windows 10 9926 build....i want to upgrade to new build. While downloading updates I saw that windows is downloading 10049 professional. Updates have been downloaded. While installing updates the installation bar was showing "preparing to install updates 33%". I remember it has been 3 hours the installation progress was struck at 33%. Does anyone is facing the same issues?

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Hi Everyone!
My Windows Vista updates arent installing. Whenever i try to manually update it, it gives the following error:
Windows could not search for new updates
Errors found:
Code 800736B1

Any help please?!!! Thank You!


Answer:Windows Updates not installing

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Just installed windows 7 and went to windows updates, windows automatically detected my roccat kone mouse and razor keyboard. So downloaded the drivers and some other drivers, all were succesful but when I go to installed updates, say to remove one there are none there. On top of this I downloaded the mouse drivers direct from roccat but I cannot install them.

Any ideas would be much appriated.

Ps also downloaded windows mail and reploced the downloaded file with the orginal mail file but when I hit the mail icon programme will not work, circle just keeps going round and round.

Many thanks in advance


Answer:windows updates not installing

I used to get the samething with the chinese guy's build leak.
What build do you have though?

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Hi all, I have recently been put in charge of formatting all the laptops at work before they go back on sale.

One thing that I have found frustrating is installing the drivers. I have had some laptops sitting for around 4-5 hours, just simply updating the system bit by bit, and I was wondering if there is a way to just download all the drivers at once, and do a mass install.

Doing this on 7 or 8 laptops is painful

Thanks for any help in advance :)

Answer:Installing all Windows 7 updates ate once

If they are all the same drivers or you know which ones you need, then just download them onto a Flash or DVD and then copy them onto their respective machines.

It's the downloading bit that is time consuming so by doing it that way, you only need to download them once - although video drivers can take some time installing unless you choose the express option.

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hi Guys... I last night did a repair install of windows XP after having graphics driver problems, new installation works well, but after downloading critical updates(89 of them) it will not instal them. I have tried again, retried, tried installing one at a time, both with firewall and virus sofware on and off... the ambiguous message I get from windows upon failure of installation is... something on your computer is stopping update instal..etc.. well DUR!!! smiles... can anyone point me in the right direction?? oh.. and I use second life.. even with all drivers working, second life refuses to load, saying that my graphics drivers are not up to date or supported, even though they worked fine until 2 days ago... sorrry for the long post.. I'm patiently trawling my way through every piece of advice I can get... ty in anticipation.. Huskym6

Answer:Windows XP not installing updates


now this is just for starters

now what i need to do is go to your (device manager)

now once there you will want to select from the toolbar of the window(veiw) then a drop down menu / from it you will select (show all hidden devices)

now if you see any (red or yellow) quotation marks , make a note of what they

now go to the (event veiwer) this is thru the (administrator tools) in the control panel
here you will find 3 to 4 subcatagories

you will want to check each of them for this is where windows keeps track of all errors
now you will want to make notes of the errors that have been recorded ( you do not have to make notes of double entries just of the dates of their happenings & how many there is)
you will get more information on the errors if you (right) click them / then select properties


do you have a Windows Xp cd, not the restore cd's that come with some systems, the cd will have the Windows logo & 3D hollowgram/image on it

if you do not maybe you can barrow one from a friend/family member/co-worker as long as it is the same version that is on your system

if you have (Windows XP Home Ed. sp2 ) then the cd will have to be that / if you have a cd with (Windows XP Home Ed. )you will have to slipstream (SP2 ) onto a disk that you create

this also applies to (Windows XP Professsional ) Read more

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i have reinstalled windows 8 on my Toshiba laptop and found that windows updates wont download and install How do I fix this problem

Answer:windows 8 Installing updates

what is the EXACT error number you get when trying in install the updates?HELP in posting on plus free progs and instructions

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Hi ,
All of a sudden , windows 7 SP1 (32bit) keep installing the same updates concerning MS Office 2007,
the updates are KB2760411 , KB2760583 , KB2760588 .
How could I fix it ? Any help appreciated ! ! !

Answer:windows keep installing the same updates

Microsoft is well aware of the issue and should offer a fix next week,

September 2013 Office Update Release - Office Sustained Engineering - Site Home - TechNet Blogs

You can leave the reoccurring updates in the queue or hide them, "ie" change the way you receive windows updates temporarily. Check for update but let me choose whether to download and install them.

Windows Update Settings - Change

How to Hide or Restore Hidden Windows Updates in Windows 7

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I am having issues with installing updates on Windows 7 x64. The start menu always has "Shut down and install updates", I click to install and sometimes the system says installing and then just hangs and sometimes it says it has installed the 2 updates. However when I turn the machine back on the same "Shut down and install updates" message is there. This has been going on everyday for the best part of 6 months.

Any suggestions please?

Many thanks!

Answer:Windows 7 not installing updates


Try deleting the old updates and trying again, Delete Windows update files to regain hard-drive space - CNET, as sometimes this can force computer to hang.

Also try installing your updates through control panel, and see how that works.

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I have a dell e7250 laptop that refuses to install updates (specifically IE11 and it's prerequisites). I have ensured that the laptop is in the proper OU in AD to receive updates.  I have restarted the Windows Update service and run wuauclt
/resetauthorization /detectnow.  I have tried to install IE11 manually but it fails out as the prerequisites will not install.  I have been receiving code 80073701 and for IE 9C59.  My research shows that SP1 has been improperly installed
or is corrupted.  We would like to avoid rebuilding this machine from scratch as it is in a remote location. 

Does anyone have a solution other than wiping the machine and starting from scratch?


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Dell Inspiron One 2305
4.00 gb memory - AMD Athlon II x2 250u processor
On 4/13, I downloaded and successfully installed 13 windows security updates. On 4/16, I thought I would run a Disk Cleanup since it had been a while. On 4/17, I received notice that 2 important windows upates (3019978 & 3075220) were ready to download and install. After trying to do the install, they both failed. Many times I tried to no avail. I then thought maybe the disk cleanup removed some file I needed for this process. I then ran a system restore back to 4/13 and prior to the disk cleanup. It took about an hour for that process to complete but it did and now system runs a little slower but it runs. Unfortunately, the system restore did not solve the update install problem. They still fail and I am in a loop now where they keep showing up and asking to be installed before shutdown. I have tried a few fixes on my own: Services -- where you reset the update services process. No deal. Microsoft FixIt tool. No deal. Troubleshoot problems - no deal. Would taking it back to prior 4/13 with system restore do any good? Could some help be offered for this dilemma?? Thank you.MWB premium and Avast Free anti-virus - also Malware anti-exploit free

Answer:Windows updates not installing

Thank you. I managed to get a solution from Microsoft so all is solved.

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Windows notifies me that there are updates available. When I select to install the updates it takes a long time and I get a message stating that windows has detected that my computer is running on battery power and to plug my computer into an outlet. I get this message even when my computer is plugged into an AC outlet at the beginnig of the update dowload attept.

What could be the problem? I had to have Windows 7 reinstalled on my computer by someone at a local charitable company but I've noticed little weird things that didn't happen when I had my original version. Internet sessions closing suddenly and cursor skipping around the page eventhough I updated my touchpad drivers.

Any help with these issues is greatly apprecieated

Answer:Windows Updates not installing

At the outset you could seek the help of the person who installed Windows 7. That said the other way out is to reinstall Windows 7 with your original genuine DVD yourself.

But before you do that, please check that the installed copy of Windows 7 is genuine. If you find that it is genuine then please make the downloading and installation of the updates automatic. Wait for a day or two and check if all the updates are installed. If yes then leave the settings as they are and take no further action except keep using the computer normally.

If not then please reinstall Windows as suggested in the opening para.

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My computer is supposed to update itself automatically, but the little yellow shield keeps appearing in the taskbar saying it's downloading updates, but then disappearing almost straight away. I've no idea if it's downloading updates or not.

Obviously I'm a bit worried. If anyone knows what would cause this or how I could bypass it I'd be *very* grateful.

Okay, edit. I can now access Windows Update manually and it turns out I'm missing lots of security updates, which my computer should have downloaded automatically. It hasn't. Any ideas why this could be?



Answer:I don't think my Windows Updates are installing

See if this will be of any help:

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Ive recently come across a problem all starting after using windows xp disc to recover from a virus that made the pc not log in (some virus called ntso.exe which i got rid of)....
I used the windows xp disc with SP2 to do a non destructive install which kept all my files but had to reinstall gfx drivers / sound / mobo chipset and ai gear for asus mobo.
I then came across the problem , windows update says it was downloading , downloaded then said "express install" so I did install them but after about a minute it says error installing these updates and just closes and then update.exe keeps coming on and off in processes.

If anyone can help me solve this id be gratefull as its getting on my nerves.

Answer:Windows Xp updates not installing.....

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I have several machines that I am restoring for friends but I'm having a problem with windows 7 updates. I can receive and install updates all the way up to and including SP1 but as soon as SP1 is installed no more updates come down. I have left the update check running for several hours with no success. It just keeps running, I don't get any message to say no updates available. I have tried a couple of Microsoft fix it's without any success either. Is this a problem on Microsoft end or could there be something I'm doing wrong. All laptops are genuine with licence codes and Internet is working fine. If anyone has any ideas or experience with this I would be grateful.

Answer:No updates after installing Windows 7 SP1

Every sense W-10 give away started Window 7 updates have been very slow. I mean very very slow.
Members have posted from 8 hours up to over 24 hours after a Clean Install or Repair Install. It just keep searching and searching.
If it's still in the Search stage you can reboot and try updates again. If things go well you might get a Microsoft server that isn't so busy.

Have these system been activated?

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I cannot seem to install several updates relating to Office 2003. I receive both these error codes 80070020 & 80070643.I am running Windows Vista Home Premium and Office 2003.I receive all other updates but any relating to Office 2003 do not install. I have tried deleting and re-installing Office 2003 but to no avail, Is there any point in uninstalling Office 2003 and reverting to Office 2000, or will this give me problems with running Vista. I do not use Outlook for e-mail but use windows mail with bt broadband

Answer:Installing windows updates

click hereclick here or click here should sort out both problemsG

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I will soon be upgrading my ME machine to XP Pro, and as I am stuck with dial-up at home I have downloaded and saved to CD all the critical updates using the office BB connection. I will have to install each one separately which will take time, but I would like to know if the sequence of installation matters for each update, or can they just be installed randomly.Thanks for your help.

Answer:Installing Windows Updates.

I think you have to install them in order of oldest date 1st, and some require rebooting each time.

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Having a problem with a Dell XPS 8300 and hoping someone here has the answer as I seem to have tried many potential fixes without success. Originally tried to install Office 2010 but it got about 80% of the way through and through up an error. 1935 I think. Further investigation showed that my windows updates seem to have stopped installing as well. I followed lots of advise on many websites but still had the problem. Eventually I restored the pc back to factory settings which included a format to remove any problem. Much to my surprise I am still having exactly the same issues, so far I have tried the following:-
carried out numerous Microsoft "Fix it" programs
ran sfc /scannow
turned off Mcafee
booted the pc in "clean" mode
carried out repair of Net framework
uninstalled and reloaded Net framework
reregistered update files
stopped and restarted BITS
ran the system update readiness tool
renamed the software distribution folder
Cleared the BITS queue of any current jobs
reset the contents of the catroot2 folder
checked for incorrect registry values

Probably several other fixes but can't remember them all.
At the moment the windows update wants to install the update to the windows update but after restarting the windows update it tells me it has failed. If I turn off the pc it tells me there are numerous updates to install but it goes through the list very quickly and when it check windows update after restarting they have all failed.
I am at my wits... Read more

Answer:Windows 7 SP1 updates not installing

I had the same problem with a win 7 computer . I then tried just downloading about ten updates at a time. This worked. Takes a little longer but they installed. I think the problem is on Microsoft update site.

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i have a windows 7 and this morning when i turned on th laptop it said " installing update 2 of 6".after one hour or less it was "4 of 6"..i waited another 3 hours and it showed "6 of 6"..and i keep waiting for already 4 hours or more to finish! whats happening? will it start again so i can have access to my desktop?

Answer:installing updates on windows 7

just shut down and restart, it will tell you its installing for another 10 mins, then all should be okto shut down press the power button for about 10 secsi hate computers!but cant help myself....

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i just got a used quad desktop, i think it has a fresh windows 7 install, as one of the updates was sp1 : windows keeps installing new updates ? is this normal ? i bought this computer 5 days ago, been through about 3 rounds of updates; i was playing a game yesterday when i had told the windows message to postpone the update installation for the max of 4 hrs, i got a blue screen during the game, i don't know if it was the game or the postponed updates; the computer seems fine , other than this situation; call of duty 4 (demo) crashed once, i restarted it in safe-mode and seems ok; what can i do ? thanks

Answer:windows keeps installing updates ?

how do i 'uninstall installed updates ' ? i checked the control panel, uninstall section , i didn't find any 'installed updates' ? windows keeps trying to install updates; discussion from google seach said to uninstall installed updates, then re-install 64-bit version of updates kb2647753; i can't find the installed updates, to uninstall them, before i install kb2647753 ? thanks

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