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seagate external harddrive doesnt spin up

Question: seagate external harddrive doesnt spin up

My external hard drive isn't being recognised by the laptop. It is just making beeping noises. Is there anything I can do to get it to work, and if not, who should I send it off to, and how much can I expect it to cost?

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Preferred Solution: seagate external harddrive doesnt spin up

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Answer: seagate external harddrive doesnt spin up

Could be any of several causes:
Harddrive dead
not enough power (try with laptop plugged into mains - not on battery power)
faulty cable
faulty usb port
Is it making the same noise as in this youtube vid?
read posts on seagate forum

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I Have A Dell Laptop Inspiron 6000 With 150mb Space Left. I Backup All Files To My Seagate And Transfer My Itunes Folder. I Then Deleted My Itunes From My Laptop For More Space But Not I Have Lost My Itunes. When I Connect My Seagate It Shows My Music But Not In A Way To Connect My Ipod To Transfer The Music And The Seagate Dont Show Up To Give Me More Hard Drive.

Answer:300 Seagate External Harddrive

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Could a USB port be damaged when trying to attach the cable from a 1.5 T external harddrive. this harddrive was attached before I got this computer a few days ago.

Answer:Seagate external harddrive 1.5 T

Can't see why it would be?Which having said... if the drive demands more power than the pc - particularly a laptop - can deliver then possibly; but have never come across it.If the drive requires serious power i/p then use an external usb-power adapter to power it?Have you experienced this and this is why you're posting here now?

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I have a problem with my Seagate external harddrive. It won't let my computer start. It stops at the BIOS screen and does nothing. I tried pressing the BIOS setup or System recovery but it doesn't work. I found out that my external harddrive was the problem after serveral tries. I took the plug out of my computer and restarted it. It worked fine. I plugged it back in again to the computer and it was detected in Device Manager but not detected on Windows. In Device Manager it said there was no problem at all. However when I clicked computer the external harddrive didn't show up. I also have to mention that I dropped my harddrive accidentally. It keeps making a beeping noise every other second. It was a regular beep, nothing out of the ordinary. I also tried diagnosticing my drive. However that was a problem too. It made another error. I also tried to plug the external harddrive to another computer and it also made the beeping noise and it didn't show up on the otehr computer. I'm starting to think that this is an external error with the parts inside than internal with software and other stuff. I don't think that I like recovering my data with experts because it costs a lot of cash. The ohter option is to replace my drive with another one from seagate. The warranty is still on and won't expire in a while. Oh yeah and I just recently discovered that on the other computer I tested the drive on it starts up when I plug it in before I start the computer.

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I have a problem with my Seagate external harddrive. It won't let my computer start. It stops at the BIOS screen and does nothing. I tried pressing the BIOS setup or System recovery but it doesn't work. I found out that my external harddrive was the problem after serveral tries. I took the plug out of my computer and restarted it. It worked fine. I plugged it back in again to the computer and it was detected in Device Manager but not detected on Windows. In Device Manager it said there was no problem at all. However when I clicked computer the external harddrive didn't show up. I also have to mention that I dropped my harddrive accidentally. It keeps making a beeping noise every other second. It was a regular beep, nothing out of the ordinary. I also tried diagnosticing my drive. However that was a problem too. It made another error. I also tried to plug the external harddrive to another computer and it also made the beeping noise and it didn't show up on the otehr computer. I'm starting to think that this is an external error with the parts inside than internal with software and other stuff. I don't think that I like recovering my data with experts because it costs a lot of cash. The ohter option is to replace my drive with another one from seagate. The warranty is still on and won't expire in a while.

Answer:Seagate External Harddrive error

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So I have a seagate External drive which had been working perfectly fine for me right upto yesterday.
My kids were watching a film via the drive connected to my ps4 and all worked well but when I went to connect it to my netbook to manage some files it was no longer visible.
I've done extensive google searches but not come across anything that would seem to fix my problem.
The drive is visible in drive management but not in disk management. I have tried or in all the uso ports but that makes no difference.
The drive now no longer shows up when I plug it into the ps4 which leafs me to suspect that it's had it and I've lost whatever was on it.
One other thing to note is that when I connect it to my netbook it makes a noise like the drive inside is spinning to try and come to life.
Having said this however it had just decided to show up on my netbook so I am copying the files off of it right now to make sure they're not lost. I'm going to say however that this is going to need replacing right?

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As the title says, my new Seagate Expansion Portable Drive is not working in the 3.0 slots in the front of my computer. It only works when i plug it into one of my two 2.0 slots on the back of my computer, which are both occupied by my mouse and keyboard, both of them are not backwards compatible. When my Drive is plugged into a 3.0, absolutely nothing happens. i get a green light on the drive, but it does not show up in my bios or in "My Computer". Works perfectly fine in a 2.0 though.

My motherboard is made by gigabyte, and is only about 2 months old, and my drive is 5 months old.

Answer:External seagate 1tb harddrive not working with 3.0 usb slot.

Did you install the 3.0 drivers and enable it in the BIOS? All versions of USB are backwards compatible.

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- My 500GB Seagate external harddrive can't be recognized in the computer (as if it wasn't there) when plugged via USB
- It makes a repeated beep when connected to a plug
- I called technical support and they charge $300 for data recovery

- If my external harddrive has failed, then what are some methods would Seagate use to recover the data?
- Can't I just open the casing and remove the SATA drive and plug it in with my SATA adapter (i know it voids warranty, but I'd rather have my data back at a cheaper price than to get a replacement harddrive)
- Isn't it possible that the casing might've broke, not the hard drive itself?
- What are your thoughts on this one?

A note from the Customer Service Representative:


Originally Posted by csr

Thank you for sending your Seagate E-mail inquiry.

It sounds like your drive has failed. Anytime a drive makes noise such as those, it means the read/write head is bouncing across the data platters.

You may wish to look into Data Recovery or to return the drive to us for an exchange

If you have any additional questions, please let me know.

What does that mean?

Answer:Seagate External harddrive failed, back for $300?

There is the possibility that it could be the encloser that has died.
The only way find out is to purchase another enclosure. However you will void any change at warranty if you pop open seagate's enclosure.

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Hi, and thanks in advance to any help. Today I noticed that my Seagate 250gb harddrive is not showing up under my computer as a disk. This happened after a reboot. It is the only usb device plugged into my computer and my taskbar recognizes it with the safely remove hardware icon. Under. It also shows up in disk management as unallocated with no partition. It has been fussy before but has worked fine for awhile now. Is there anything I can do or have I lost all of my data? Also it was pretty full with just 5% freespace on it before this happened. I know I probably should have backed up this data but now I am nervous because I have important stuff on there. Any help would be greatly appreciated.

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I have taken delivery of a Seagate FreeAgent pro 750.I have created a backup plan and put my pictures in to it.Every time I modify a file (JPG/.doc & .psd are the ones I have tried so far) it refuses to back it up and the log shows error 8. In fact I just downloaded some jpegs from my camera and they havbe been rejected as well.I cannot find the solution and there are limited help files.Can anyone help please?

Answer:Seagate external harddrive rejects amended files.

Autobackup.Maybe someone has used or is using this.I need to sort this out because the drive is useless to me if I cannot add extra files to the plan.It is meant to monitor changes and automatically write them to the drive.I think I might be missing something obvious but the manual/help is not very helpful.Please somebody point me in the right direction.

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I have Windows 7 Home premium 64bit as I recently got a new computer, and to my surprise my seagate external Harddisk did not work. If I go to the Devices section, it is listed as Desktop. I have tried many things such as, rebooting, trying different USB, Assigning A letter to the Expansion and a few others as you will see in my screenshots. Just before I forget my old PC 32bit Windows 7 Ultimate, automatically detected my 500gb Seagate 500gb External Harddisk so I cannot see a problem with the Harddrive or with my computer as it is brand new and fully functioning. Below are my screenshots.

As you can see from these images non of the fixes on the fourm, or on seagate work. If you have any fix please reply to this post as soon as you can, or on the other hand any questions. I will be very grateful.

Sorry about the thumbnail, Not sure what happened there.

Answer:Seagate 500gb External Harddrive, Windows 7 Will Not Read?

Cheers m8
SATA or PATA????

Have you tried to remove it from the ext case and installed it into the check if any of the electronics in the external case failed.
could be something with the usb drivers in the new machine... might try unstalling from the device manager the usb controllers, maybe the composite device then turn the machine off and let windows reinstall 'em again and see if the drive is picked up.
At this point I'd be asking just how important is the data on this HD... I'd even go so far as see if I could put the HD into a friends machine,(or old 'puter), to see if it could be picked up???? Be sure and copy the data off the HD while you continue to trouble shoot the drive.
From experience..... the only drive I've not been able to finally detect ended up as a dead drive, "bfh"
luk to you.....

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Anyone use the Seagate Replica software that comes with the 2T External Hardrive? This is the GoFlex Desk series of external harddrives.

The software does an automatic backup of all your computers harddrives and logical drives and backs up any changes periodically to the external hardrive. It is suppose to allow full recovery (it includes a boot disk, linux based for restoring from the backed up 'image').

Anyone use it, and does it successfully restore the 'image' in case of a full crash?

Answer:Seagate Replica (2T External Harddrive) GoFlex Desk

Why bother using third-party disk-imaging (especially from Seagate) when Windows 7 has it built-in?
The built-in one works well, I've used it.

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I recently upgraded to Windows 10 and post that It was working fine without any issues. I have two external drive connected to it.

1. 1 TB Iomega powered drive. - now RAW
2. 2TB seagate external drive.

The 1tb drive suddenly became RAW and I wasn't able to access it. before it happened, I had removed some virus detected in the drive by the AVG antivirus. Post that once or twice it got disconnected and after that the drive became RAW. I understand the file system might have got corrupted since couple of times my system faced powercuts and before I could shut it down the system cut off from electricity as my UPS died on me.

I haven't formatted the disk at all, as I have all my important data in this HD as it was my backup drive for office and personal use.

Disk Management: shows the drive is RAW but a healthy Partition.

I opened the hard drive casing, tried connecting the drive directly to the internal sata cable but the same didn't read even then and still shows as RAW drive. I got a Storite USB to SATA adapter and tried that, the drive is now running fine(as it sounds) with intermittent kind of noise (clicking etc.,) for sometime and then disappears. After directly connecting the drive atleast the below softwares are able to read the data in the drive but unable to recover it.

I have tried recovering data using the below softwares.

1. EaseUS DAta recovery - took too much time to complete reading - 17% in more than 24 hours- stopped it.
2. M3 DAta recover... Read more

Answer:External 1TB harddrive(Iomega - seagate inside) RAW drive

My recommendation is to use [email protected] Recovery Pro. I had a similar situation (raw indication) on a drive a few months back and I tried several of the leading data recovery apps, and the one I recommended is the one that found the most stuff -- nearly everything. It took nearly a whole day to do an in-depth scan, but in the end, it was worth it. It's free to install and try out, but you need to buy a license to do any serious recovery work.

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I have just purchased the Lenovo IdeaCentre 510 Tower PC [i7]. It came with Windows 10 Home OS. Within the set up, it asked me whether I wanted to install updates to Windows 10 - i said 'yes'. It took a good couple of hours to complete the whole set up of the desktop, but according to the log, all Windows updates appear to have been successfully installed. (I mention this because I later found something on Lenovo's website about updating to Windows 10 when setting up your Lenovo for the first time - it mentioned trouble which may include the damaging or disabling of hardware? I can't seem to find this again, or else i would post a link. I think this may have been referring to upgrades to earlier windows versions rather than upgrades for Windows 10 applied to a machine which is sold with Windows 10 already installed.) My desktop seems to be up and running but I have just attempted to connect my Seagate Backup Plus portable drive using the USB port and it will not recognise it (I tried this on several ports).  I can feel the Seagate working but it does not show up under My Computer or anywhere else I can see.  I have tested the USB port by inserting a regular USB pen drive and it DOES recognise this. The Seagate previously worked on my Windows Surface Pro 3 with no trouble and I have all of my files backed up on it.  Hope somebody can help me figure out what is going wrong...  Many thanks!

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Hello my external harddrive does not show up in my computer and in device manager? I know its plugged in and on and the usb cable in brand new.

Answer:Why doesnt my external harddrive show up in my computer?

Does it show in Disk Management and is it initialized.

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Hi everyone,

this has really confused me!

I bought a network external hard drive case (NAS)

removed the Maxtor hard drive from its original external casing and put it in the new NAS, and it wont work. it says.. "device found!" then "device may not work"

however!, i put the maxtor back into the original casing, it works!

i put a WD hard drive into the new casing and that worked also!

any ideas at all?

i was thinking it might be something in the maxtor hard drives firmware or something nasty?

cheers! (and many thanks),


Answer:Maxtor HardDrive Problem (changed external case - doesnt work now)

ok problem fixed,

the jumpers MUST be set to MASTER.

unlike the WD hard drives and other makes, leaving the jumper out will not make it work.

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I have this WD My Passport external portable harddrive which I have used for a couple of years. I was writing something to the drive one day when the USB connection seems to be somewhat loose and the drive disconnected momentarily and reconnected itself but the file I was trying to write ended prematurely...

Now when I try to use the Seagate Harddrive test tool for windows and do a Short Generic test and the result failed.. I am fear it might have been caused by the disconnection and might eventually corrupt the entire drive... I try to run chkdsk but there aren't any errors detected it seems and files seems to be accessible as normal... Is there a way to fix the harddrive without losing data in the drive or confirm the drive is indeed failing?

Answer:Seagate Harddrive test tool fail but harddrive data seems intact

Run the most thorough and extensive test available with the WD hard drive utilities.

If it fails the thorough test, you may have a warranty claim.

Or the Seagate tool. Whatever you have. Your title is confusing.

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I had a Maxtor 320gb external drive that has a Seagate 320gb drive inside.
Last night, after having this about 40 days, my pc wouldn't recognize it.
The green light on the outside would blink intermittently but I heard no sounds from the drive.
Upon disassembling the enclosure, I found that the device seemed to get power but the drive just wasn't running.
I took the drive out and plugged it back in just for kicks.
The odd thing: when I plugged in the drive back into the 4 prong power supply cord, and slid it back into the case entirely, and turned it on, the green light wouldn't come back on.
When I unplugged the drive again from the pins and plugged the main power cable back in, the green light came back on with a constant light.
I put it all back in, plugged the main power cord in and the light wouldn't come back on while the drive was installed.
I bought another enclosure to see if it was a bug of some sort.
It wasn't.
The same thing happens with the new enclosure.

Am I looking at a fried drive since it seems to just not want to come back up at all?

When I plug the new enclosure into a USB port, the system doesn't recognize it as the drive isn't humming and the indicator light is off on the enclosure.
I talked with a couple friends and did some searching before here.
Apparently, in modern human history since the ENIAC, this has never happened before ever.

Any suggestions on how to "fix" this so I'm not looking at... Read more

Answer:Solved: Seagate Hard drive won't spin up

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Alright, so Im not too knowledgable about the hardware side of things - more into the software side of things.
Ive got an HP DV2000 laptop that I bought last year that seems to be wanting a rest now. I was using it this morning with no ill-effects. Grabbed a bite to eat, came back - and nothing. I had hibernated it as usuall when I got up, and when I came back the power light was on, all the blue lights under the volume buttons and such were lit up, but the harddrive was not spinning and the fans were off. Not too strange - since it was hibernating, but nothing seemed to wake it up. So after a while I gave up and turned it off, waited 5 minutes or so for good measure, and turned it back on. This time the hardrive seemed to make an effort - spinning for about a half second or so, then shutting off. Admittidly I have not tried to troubleshoot it too much on my own, out of fear of making things worse, so I figured I'd see what people with more experience in the area would reccomend. Thanks for the help!

Answer:Powers on - but harddrive seems to only spin once

disconnect the battery, HDD and cdrom from the laptop and turn on the notebook.

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Hello, When i try to start my computer i see the blue power light is on but the screen doesnt light up.I tried hard reset.Should i try to pull the battery out or it isnt removable? Thanks a lot 

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Ok, so here it is. I have a Seagate Barracuda 750GB external HD that hums off and on, but doesn't seem to spin the drive.

I have looked all over for information on this, and found pretty much nothing in the way of humming except one sound clip...

My hard drive was literally tapped by a book from about 6 inches up. It was on the floor, and didn't even tip. However, it was on at the time.

Now, when I plug it in, it gives a literal rhythmic hum. "Hum (pause, pause, pause) Hum etc) and the computer isn't recognizing it.

Can anyone give me a suggestion? If necessary I will record it and upload the sound. Is this fixable by someone other than a clean room tech (so I'm not stuck paying 700 dollars or more)



Answer:My Seagate HD "hums", and it doesn't spin, nor can be read by the computer..

If it's not spinning up then it's probably not something you can repair yourself.

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Question: Seagate Harddrive

Bought this 60 gig hd second hand and after detecting drives on boot screen i get the message that the NTLR is missing ,press cont/alt/delete to restart but then it just does the same again.Anyone know what this means.Also brother has keyboard which will not bring up the @ sign when shift or control is held down. Any help on either welcome.Cheers.

Answer:Seagate Harddrive

click here click here

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Hi, I have a 500gb, harddrive wich doesn't start, it worked perfectly before, and now just suddenly it wont start at all. I'm not angry about it yet becuase I still have hope this can get fixed.

I pop the adapter in, nothing happens, plug the stuff to the computer, nothing happens. I got no clue what to do really. IF it can destroy the adapter if I put a ac adapter for a portable computer inte it while it was off, that can be it. OR if it got broken by safely lying in my bag. Just tell me how I can fix this, Please. I'm So thankful for anyone who can help me with this.

Seagate FreeAgent 500GB USB2.

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I'm considering a new harddrive, but until I ran across an attractive offer for the 1.5TB, I had been thinking of the 1TB instead. The larger drive has the following specs:

Formatted Capacity : 1.5TB
Interface Type: Serial ATA-300
Buffer Size: 32MB
Spindle Speed: (RPM) 5900 RPM
Average Latency: 4.16 ms
Data Transfer Rate: Buffer to Host Up to 300MBps
Sustained Throughput: Up to 115MBps
Ports and Connectors: 7-pin Serial ATA Connector
Manufacturer Warranty: 5 Year Limited Warranty

The thing that stands out in my eye is that the spindle speed is slow compared to the 1TB, which is 7200 RPM, but I think the warranty is a bit longer.

I recall recently reading an article posted in the forums news board that said that the 1 TB was the fastest drive in it's class, but the sustained throughput of this drive is slightly faster...I think.

The extra 500GBs would definitely be a plus, but would it really perform as well as the 1TB? Is there any other aspect to consider?

Answer:Seagate 1.5TB Harddrive an odd RPM value for a HD

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Hello, I own a Lenovo W530 (Machine Type 2438).After installing Windows 10 the Lenovo Solution Center recommended a battery update, which I did, but didnt work. Since that I had some problems with my BIOS, but they stopped (re-enter date) . About two weeks ago, my battery was empty and my laptop crashed.When restarting it my display didn`t work any more. I thought that my display / display cable broke (i had reordered a display a week before due to stripes on my lcd caused by dumb cleaning).After the new display didnt work I noticed that one cable of the intern display connection broke:so I ordered a new intern display connection  After installing it, it didnt work too and I observed, that I can connect and work via an external monitor problemless, but when trying to "duplicate" the laptop screen to the monitor it stays black, as the display does... What do you recommend?  Best regards!

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I was on newegg and found a nice seagate harddrive for 149.00 for a 400gb harddrive. My wife loves frys and told me to check out and i found a maxtor 500 gb for 129.00 and these are the specs it has!

Serial ATA/300
16MB Buffer
8.5ms Seek Time

i know ppl love the raptors and im hoping this is an okay cuz i always bought a seagate with every harddrive ive ever bought.

Do u think this is a good hard drive brand?

wait i think raptors r from WD :\

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I noticed on these two drives they have a jumper pin on them
with jumper pin 1.5 g/sec
without jumper pin 3.0 g/sec

If my motherboard is compatible with the 3.0 g/sec transfer rate
can I pull the jumper out, or do the drives only operate at that speed in a raid configuration or is it even worth the hassle ?

Answer:Seagate 500 & 750 gig Harddrive queston

THat jumper is so that the faster Sata 2 (300Gb/s) drives will work on the older Sata (150Gb/s) sata controllers. If your controllers are Sata 2 then yo can remove the jumper and not worry about it.

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Hi guys,

I'm really in desperate need of help right now. My harddrive just died and all my essays and school stuff are in it and the due dates are within days.

So I turned on my pc this afternoon,did some stuff and turned it off,then i wanted to turn it on again but the harddrive is no longer detected by BIOS.The bios gives the typical message of no harddrive detected,plz insert boot media and press a key blah blah blah.i also noticed that the whole start up becomes incredibly slow,even for loading the bios setup. I bought this new pc during xmas and its just been a lil bit over 3 months.

seagate barracuda 7200.11 500Gbytes
motherboard is Asus P5QL Pro
4gig mem.
geforce 9800gt
intel 2.5Ghz

the machine's been perfectly normal for 3 months except very occassional blue screens,and now the hd is not dectected all of a sudden.

i did not install anything or remove anything in hardware/software,i tried a different sata cable for dvd-rw which is recognized by bios,plugging into a different sata plug on the motherboard,and nothing happens.

when i start the machine i can hear that there's a couple clicks in the harddrive,so obviously its still running,but after that its all silence and there's no activity at all thereafter.

does this indicate a dead harddrive that can only be replaced?is there any chance i can recover the data on the harddrive?

thx tons for any reply!!!

Answer:seagate harddrive problem

This happened like a day ago for me with the same drive. I fixed it by resetting the cmos, it was either that or the cable was loose (because i took it out and put it back in) so check the cables, if that does not do it, try a cmos flash.

EDIT: wait, the cmos flash fixed my 1tb drive, not the 7200.11, my bad.

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I have a seagate barracuda 500GB harddrive that I'm using as a secondary harddrive. My main boot drive with my os is a 150GB raptor. this drive works find, however I cannot detect my seagate. When I go into the BIOS, it looks like its detected there, but when I log into windows I can't see it. Thanks in advance for the help

Answer:problems with my seagate harddrive

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A while back I bought a Seagate 1TB harddrive, but until recently it was just stored away and not used.
Recently I wanted to expand a XP system I have containing a M4A79XTD Evo mboard, so I just popped in the 1TB. But, to my surprise, the harddrive showed up as only 32MB. So I went into Ubuntu(dualboot with XP) and format the drive, then restart. Back in XP it finally showed up as 939GB. Then I turned off the computer. When I turned it back on later, the drive was back at showing 32MB.

The only thing that worked was when I used ext2 on Ubuntu to format the drive. I wanted to do a clean OS install on the 1TB, but no OS under the sun wants to install, because it jumps back to showing 32MB. I can only store files with Ubuntu under ext2.

I've tried the drive in other computers, with various cables, external enclosures, etc.

So now my question is, do I have a nice looking paperweight, or do I miss something important?

PS: Seagate ST31000528AS

Answer:Problem with Seagate 1TB harddrive

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After searching the entirety of the internet I have come here to try to resolve my problem. I have a Seagate barracuda 1.5tb 3.5" 7200rpm hard drive which i was previously using to run windows server 2008. I am now trying to use it as an external hard drive for my laptop, however the laptop does not seem to recognize it. I tried using two different cases, three different usb ports, and i confirmed that everything was properly plugged in and powered on. The hard drive does not appear in disk manager, my computer, or the BIOS. Any help would be greatly appreciated.

Answer:Seagate HDD doesnt show up in disk managment

Hi smknowles,

Welcome to SevenForums.

More details about how the HDD was performing in the Windows Server 2008 would be helpful.

Particularly, the reason why you removed it.

Are you trying to beat a dead snake?

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i have three hard drives connected in my system, my seagate is basically where i store my audio, and video files, whenever i access a file or play a file i've recently noticed the harddrive is making alot of noise. is this normal , my other drive dont make any noise ?

Answer:My 120 gb seagate serial sata harddrive

That's not normal. Sounds like its dying.

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A couple weeks ago my USB External harddrive got unplugged and when i plugged it back in, it asked me to Format it. It game me a "2HC015KJ" Error code. Its 500GB but now appears as 2000GB. Ive tried to use Partiton Wizard 7, but when doing a quick scan for a couple days, it was only at 163608 sectors, and still at 0%.

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Good Morning Sirs
We got a Seagate USB Harddrive , which is not getting recognised as File System is RAW
Kindly advice how to fix this issue so that harddrive gets recognised in Desktop/Laptop with Windowsxp/Windows 7

Answer:Seagate USB Harddrive - File System RAW

Thanks a lot
I need to find out an Indian dealer so that the software can be bought because now we r only able to see the data and can not recover in trial version
Thanks again

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I have the following model Seagate Hardrive and was wondering if anyone knew of reliable resources to get a new circuit board for this item. I have been checking ebay, online sites, any additional assistane woul dbe helpful.
Model ST340823A
U Series 5
IDE drive
Seagate 40 GB
Firmware 3.07
I have seen a lot of models that are close - just not exact match. I'd toss the drive, but there is about a years worth of photos on there that I unfortunately did not have a backup for.

Thanks in advance

Answer:Seagate Harddrive PC Board Replacement

Could you explain what is wrong with the drive?

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Relevance 57.4%

Today, my external hard drive stopped working in windows 10.
On my first attempt at connecting via usb, it spun down after around 5 seconds. The power light showed upon connection, and didn't spin for long, before finally switching off completely. Upon my second attempt, the power and fan remained on, but with no reading-spinning of the drive itself, so I was able to take the usb lead back out with no chance of error. The external drive did not show under devices on the last occasion.
On amazon there are reports of power switcher problems inside this model, but as with every external hdd, there are always bad reviews relating to power issues with every single popular drive. Perhaps I should simply leave the drive for now until I purchase a new system or external to copy my files over assuming it allows me to connect again in 7 or perhaps even 10 after an update, as I do not have room to back them all up. I normally have a backup of everything, but the external is currently temporary storage.
I have had a problem with the same drive in the past, but the issue was the power supply smoking, which I was able to swap for another adapter under guarantee. Certainly not a model I would consider buying again, but at best it could just be (another) windows 10 bug, this time with usb2 or 3 rather than what is currently being complained about the most (incompatible security software causing interface issues).
It's a Seagate 2 TB USB 3, 3.5 Inch external. What does anyone believe the iss... Read more

Answer:external hdd on win 10, power (fan) but no spin up

I forgot to state that after the 10 issue, I had then taken it upstairs to connect to the 7 system, which worked with it fine. No switch off or spin down in 7, only in 10. I no longer have 8.1 to test.
I normally use HDDSpin to spin down my external drive when it is not being read or written to, rather than simply removing any cable, avoiding that clicking sound of a drive stopped suddenly. Thanks

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Relevance 56.99%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz, x86 Family 15 Model 3 Stepping 4
Processor Count: 2
RAM: 1022 Mb
Graphics Card: RADEON X300 SE 128MB HyperMemory, 128 Mb
Hard Drives: C: Total - 71468 MB, Free - 24974 MB;
Motherboard: Dell Inc., 0YC523
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated: Yes, On-Demand Scanner: Enabled

Before I purchase an SATA Interface Cable and power adaptor cable, is this project doable ? and will there be a SATA host adaptor when I open my PC up ?

Answer:adding Seagate SATA harddrive 1TB 32MB

Open it up and check. I doubt it on a computer that old.

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I bought a new Seagate 250GB EIDE HD 7200/8MB/ATA-100 and would like to replace my old drive with it in my Dell? Dimension? 4400 (Pent 4 1.80GHz, 768mb Ram, running Windows XP Home). I need some advice on how I should format this new drive and then clone and replace my old drive with the new Seagate drive using Norton Ghost 2003.

What is best way to format the harddrive to get it ready to clone - using (Control panel > Administrative tools > Computer management > Disk Management) or formating it via Windows XP CD or is there a better way/easier??? Thanks.

Answer:Formating and cloning to a new Seagate 250gb harddrive

You can use Seagates Disk Wizzard ( IMO the easiest & free)\
How to use Disk Wizzard

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My brand new hard disk slid off the sideboard on to the floor
Now it does not spin - has anybody stripped down a Seagate hard disk?
Apart from throwing it away, can anybody give me some advice as to how I might get it working again?


I would pull it out of the enclosure and hook it directly to your computer in case the issue is with the enclosure and not the hard drive.

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Hi Guys,

Hopefully someone can help me with this, because its been driving me insane!

About 1 - 2 weeks ago I bought a Western Digital 500GB HDD with an external enclosure SATA. It operates via USB & has its own power adapter. I plugged it in the first time & it went fine, no problems. But since then its gone to hell. Sometimes it works, sometimes it doesnt. It is always recognised by windows when it works, but the problem is that it doesnt spin up. So after investigation i have found that it spins up fine when the USB cable is not plugged in & I only have the power adapter in. At this point i can plug the USB cable in, while its running & it will continue to operate no problem (Is this even safe to do??). But if i plug the USB cable in & then switch it on, it wont spin up. I put my ear up right next to it to hear if theres any sound at all, and i can hear a very very faint noise, like a continuous beeping noise, or possibly something spinning but very quietly. To ensure it wasnt a problem with my PC or USB drivers, I have tried it on my brothers PC which is only 2 months old & i got the same problem. I took it back to the store & the guy kept it for 2 days, & he claims he expirienced no problems with it at all. He said he turned it on and off many times, kept it on for almost the whole day, etc to check it (He tested it in a laptop). I pick it up from him today, bring it home & the same problem!!! Im really going crazy with this, & i... Read more

Answer:External HDD - wont spin when usb plugged in

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Can I automatically power down a usb external HDD.I use an USB external HDD for backup only. I have the backup program scheduled to run at 2 in the morning and the backup takes less than an hour.So the external HDD needs to be powered up only during that hour.Is there a utility available that will "spin up" the drive when it is accessed and then "spin down" after an idle time?William Lockie

Answer:Is there a utility avai able to Spin Down an external HDD?

My ext USB HDD does just that by itself. No need to run any program.CoolGuy

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Relevance 56.17%

Good Morning Everyone,
I have a Western Digital SATA HDD 500gb that was in an external "my book" enclosure that has died on me. The case itself powers up but the drive does not spin up and is not recognized in windows or linux. I have tried the following;

1. Removed drive from case and plugged in as second drive in my desktop with no luck in seeing it.
2. Booted the computer using a BartPE disk and tried to see if I could see the disk through the utility with no luck.

I am guessing my last resorts are to either find a logic board that matches and try to save the data or send to a company that will require my first born child as payment!

I would like to replace the logic board if that is the case, but want to make SURE what I am looking for before I randomly go spending money on HDD's that I think will work because of model, DCM# etc.

any help is appreciated from everyone!!

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Im replacing my harddrive and these two seem to be the best so far

Also Im looking at the 500gb hardrives if there is another better one you guys can prefer

Answer:What is a better harddrive Seagate Momentus or Western Digital Scorpio Blue?

If I can ask, why are you choosing between low performance 5400rpm hard drives when you could have a higher performing 7200rpm hard drive. Just curious.

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Hi, can someone help a guy in pain?

I have a problem after reinstalling XP. I formatted my primary harddrive and installed XP. By mistake i almost created a new partition on the secondary harddrive, but i aborted..... Afterwards I used killdisk to show me if the data is still on the drive, and it does list all the files i need on it, so it looks like everything is still there. But now I cant find the drive in windows, and when I use Fdisk, it only shows my C drive. How can I repair my other drive without losing its contents?


Answer:My sec. harddrive doesnt appear in XP

on boot does the new install see the other drive
you may have damaged the MFT
do you have tool to fix ,hiron's boot cd or the ultimate boot may fix that
if not don't write to disc get a recovery app and you may get most of your files back.
windows may have a repair mbr or mft on the install disc
I have never used it

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Recently bought a Spin 7 (SP714-51) from Costco. When using it at home, I keep the labtop hooked up to a 42" Acer monitor using the hdmi dongle that comes with the labtop. The labtop is shutdown overnight, but goes to sleep during the day when I'm away. Annoyingly, when returning to work after a long break, the labtop doesn't wakes up the sleeping external display! I have to turn off and then on the monitor itself to see the active display. Anyone has a solution?

Answer:spin 7 SP714-51 doesn't wake up the external hdmi ...

Did you try pressing the Windows key and P at the same time ? Select Diplicate, Extend, or Second Screen only if the second monitor shows up.

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Relevance 54.94%

Hello guys! I have a situation here. Since I reinstall my OS. I have 2 external hard drives put in external enclousers connected. One is  ST4000DM005 ( connected throw esata, other is ST4000VN008 connected throw usb 2.0. The external enclousers are same brand and models: IB-319StUS2-B. The sitiuantion when there is no activity the the drive connected throw usb 2.0 is in idle the notebook spin it down after exact 15 min tried everything is pas last month:1.Power managment - high perfomance2.Registry modifiactions3.Power managment high perfomance throw Lenovo Power Managment3.Turn off Hard Drives Set to : Never4.Allow USB to put this device uncked5.USB suspend settings DIsabled.6.Turn off monitor after (it was set throw 15 min - never)7.Tried NoSleep HDD - working its not a solution and remove the program. The only alternative left is reset cmost battery but when i opened i can't put out the socket and destoy some of the cmos socket that goes into MB, get scarried and put back rear panel and close it.When i tested on 2 other notebooks (one on fedora other on win7x64) (only throw usb same symptoms.Interesting is that when i connected only 1 external hard drive everything works fine no spin down (autosleep etc).I tried switch enclousers no luck , teseted with seagete 3tb in usb 2.0 same enclousure same result.To Z570 currently connected: 2 external drives (1 to esata port other to usb 2.0), cooling pad and mouse receiver, tried disconnection cooling pad and mo... Read more

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Relevance 54.94%

Hello guys! I have a situation here. Since I reinstall my OS. I have 2 external hard drives put in external enclousers connected. One is  ST4000DM005 ( connected throw esata, other is ST4000VN008 connected throw usb 2.0. The external enclousers are same brand and models: IB-319StUS2-B. The sitiuantion when there is no activity the the drive connected throw usb 2.0 is in idle the notebook spin it down after exact 15 min tried everything is pas last month:1.Power managment - high perfomance2.Registry modifiactions3.Power managment high perfomance throw Lenovo Power Managment3.Turn off Hard Drives Set to : Never4.Allow USB to put this device uncked5.USB suspend settings DIsabled.6.Turn off monitor after (it was set throw 15 min - never)7.Tried NoSleep HDD - working its not a solution and remove the program. The only alternative left is reset cmost battery but when i opened i can't put out the socket and destoy some of the cmos socket that goes into MB, get scarried and put back rear panel and close it.When i tested on 2 other notebooks (one on fedora other on win7x64) (only throw usb same symptoms.Interesting is that when i connected only 1 external hard drive everything works fine no spin down (autosleep etc).I tried switch enclousers no luck , teseted with seagete 3tb in usb 2.0 same enclousure same result.To Z570 currently connected: 2 external drives (1 to esata port other to usb 2.0), cooling pad and mouse receiver, tried disconnection cooling pad and mo... Read more

Answer:Lenovo Z570 Spin Down (Autosleep interval 15 min) 2nd External Drive usb 2.0

I had the same problem after upgrading to Win 10 with Z510 and upgrading from old power management program to new. The laptop didn't turn off when:Application was on (e.g. photoshop, blender, games). When laptop was idle it turned off.Try checking that out on balanced power plan using the lenovo power management(as I didn't have any issues with sleeping).

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Hi all

i'd like to have more informations about the *spin up/spin off/spin down* of the hard drive of my *a300-1mz PSAGCE*.

As already discussed on this same forum, about its noise and clickiking, I'm thinking about *+some ways to verify and also modify the spin off/on/down+* of its.
I've felt to say that the *_parking of the head/s_* of the hd generate such of this boring noise.

I'm trying to find some tools or others ways to reach to a solution for disable completely the spin off.
I don't find anything of that in toshiba applications, so I've decide to ask your support.
I hope in you.


Answer:How to verify/modify spin off/spin up of HDD in Satellite A300


After a short investigation I found some useful tools:

- "HD Tune" or ?HDD Health"
This tools controls the SMART values and reports about some errors on the HDD

- "Hitachi Feature Tool"
This tool is more as an HDD diagnostic tool and it support more settings.

I didn?t test it but maybe it could be useful for you!

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Newer G-tech mini raid drives will not spin up and get recognized when connected to my t61p via firewire. But, when they are connected by USB they spin up normally and are properly recognized. Older G-tech mini raid drives spin up properly. I have noticed that the older drives spin up as soon as power is applied by the wall adapter. However, newer drives wait to get some kind of signal from the computer before the spin up. I am running Windows 7 64 bit. I have run Windows update. G-tech suggests seeing if there is a chipset update for the t61p. So, my question is: what kinds of updates to drivers or chipsets--or anything else--might fix this problem. Does Lenovo supply these updates. Where do I get them? Thanks for the help.  

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I currently have a laptop that is a few years old, anyhow I am building my own computer with a friend of mine. I have a external 120 gig Western Digital External Harddrive hooked up to my laptop now. (The external harddrive is brand new) I need a harddrive for the new computer I am building and was wondering would it work if i opened up the external harddrive casing and removed it from there and installed it in my computer i am building. Whats your thoughts on the change in power supply and could it work and what?


Answer:External Harddrive into Interal Harddrive

if you are building a laptop... no. it is built completely differently.
with a desktop computer you would not be able to either because the connection inside its casing is different. its better to keep your external the way it is and get an internal. you could then use your external as a backup.

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Relevance 53.71%

I realize one is just an enclosure and you provide the harddrive, and one is a true harddrive, but which is better and whats really the difference?

Answer:usb harddrive enclosure -vs- usb external harddrive

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My desktop computer's motherboard was fried in a tragic lightning accident, but the hard drive is intact. I would like to purchase an enclosure for the hard drive and use it as an external hard drive. I'm posting here because I'm worried about compatibility.

Here are the hard drive details:
Seagate, S/N 90Z7588X
ST 380215A
P/N 9CY011-305
Firmware 3.AAD
Date code 08257
Barracude 7200.10
80 Gbytes

Will that work with any of these enclosures:

Thank you in advance for any help!

Answer:External Harddrive from Old Computer Harddrive

Any 3.5" IDE compatible drive enclosure will do the trick. I use a ThermalTake enclosure myself (same as MadDog and CompUSAs no-name brand).


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Hi all,

I resntly bought myself a new harddrive for my PC. Nothing special, its a 40 Gig Seagate Barracuda 7200. When i tried to install it it didnt work. The PC just cant see it. A mate sugested a bios update but ive heard they can ruin the PC if they go wrong. Can someone explain exactly what a bios update does and how to do it. Ive got the update just deciding whether to get someone to do it or not. Or if someone has some other sugestions as to getting the new harddrive working...



Answer:New Harddrive doesnt work... Bios update???

it's pretty unlikely that you're going to need a bios update to use a second harddrive. it's far more likely that the cabling and jumper scheme is flawed, check that out first.

a bios update (aka 'flashing' the bios) is the process of changing the bios code stored on a special chip onboard (aka cmos chip) to a different version. it is performed by executing a program supplied by your motherboard maker, and may or may not require the use of floppies. running an update program designed for another motherboard can easily cause fatal errors that make the board unbootable. losing power during the bios upgrading process can corrupt the cmos code and render the system unbootable. should a board become unbootable, it will not be able to execute the correct update program and cannot be fixed.

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Ive been building pc's for a while now, but this time i bought asamsung serial ata harddrive to my motherboard that supports it. PC is built but when loading operating system xp pro, sp2. My system keep stating that "no hardrive has been detected" I went into the bios and same thing not seeing the sata1 connection.

Is there anything I need to do b4 it will see my harddrive. configure etc.

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Relevance 52.07%
Question: Seagate external

Why does my seagate 3tb external not show up for a long while and then get message saying "you need to format the disk in drive F: before you can use it", and sometimes very rarely i can access the external and copy files at a very slow speed

The drive shows under disk drives but disk management does not load up.

Answer:Seagate external

Your Seagate 3 TB external drive is a GPT drive.

I shall straight away get into Data Recovery mode using Test Disk. You must have an empty formatted drive of adequate capacity connected to copy all data into it. If that drive does not have sufficient capacity then you have to select only the important files and copy those to it when we come to that ( and if we come to it . Yep, Data Recovery is a dirty job with results unpredictable,except in most simple cases.)

Read Part 1 and Part 2 of my guide here Regain a lost drive using Test Disk - An Illustrated Guide

Download TestDisk Windows version 6.14 TestDisk Download - CGSecurity , extract it to your C drive. Right click on testdisk.exe in Testdisk-6.14 folder and run as administrator.

Ready to go?

First screen - No Log [ENTER]

Second Screen: You must be seeing three drives. Your system drive , your faulty drive and your destination drive to copy from your faulty drive.
( As a matter of fact you can go upto this stage without a destination drive connected just to make sure that your faulty drive is visible to TestDisk. If it is visible then close TestDisk by clicking on X on top right corner, connect your destination drive and start TestDisk all over again.)

Select your faulty drive , Proceed [ENTER]

Third Screen :Here you will select [EFI GPT] [ENTER]

Fourth Screen: Analyse [ENTER]

Fifth Screen: 1. If TestDisk is able to find the valid Partition Table, the partition/s will be indicated followed by the mess... Read more

9 more replies
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Hi, Ive been having problems with my external hd, whenever I try to put files on it i get an i/o error, how do i fix this?

Answer:Seagate external H-D

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A few days ago I tried transferring data from one of my external drives to another. Everything went fine at first but I noticed that the transfer rate was varying wildly and would sometimes come to a halt for awhile and then resume. When I tried transferring more files the behavior continued except that it now stops and the drive 'disappears' (is no longer recognized) by my computer. The external drive's blue light continues to blink although the file transfer stops. If I unplug the drive and wait a few minutes I am able to reconnect and the drive is recognized again but it repeats the behavior after a minute or so. The drive doesn't make any strange noises but seems to slow down prior to stopping. I'm trying to get as many of my files off of it before it stops working completely. Is there a fix out there?

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How can I see what i have backed up? How can I delete some of the backups? Sorry, but i don't understand the manual. Any good info sources out there? thanks

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Well this isn't so much of a problem as just a heads up, or umm, me *****ing. If you ever buy a Seagate External Drive, at least the new ones that are square and ugly, don't ever hope to take it apart! I had to take one apart for a customer today that blew her circuitry and needed the data and these things are just not meant to be played with. The cover is a plastic nightmare to take off, which will definately result in broken tabs and then they use tamper proof screws to keep you from getting any further. Had to drill the screws to get at it. I can understand the desire to keep poeple out of the product to make RMA's better for the company but, well I dont like it. So in the event that you were thinking of buying a pre-assembled external drive (bad idea anyway) with thoughts of maybe one day putting the drive into your computer, don't buy a Seagate!

Oh and don't plug your laptop power supply with 19 volts into an external hard drive meant to handle 12 volts either. Who would have thought that would be a bad idea??

Answer:Seagate External 160's

lmao, i had the same problem about 2 weeks ago. There are some stupid people out there. A guy plugged in his laptop power supply directly into the external, fried the circuitry, and brought it to me with the laptop power suplly still attached. What a moron!

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Yesterday my Seagate 250 GB FreeAgent HDD was working fine. This morning I started to play music from a file in the HDD and it was all glitchy... like a scratched CD. This evening I plugged the drive into my usb port and nothing. My computer doesnt recognise it, I tried to find it in device manager and nothing. The light comes on the driver when i plug it into the usb but the computer doesnt make that "dun der" sound when I plug it in. I did the latest vista update and everything but to no avail. The usb port is working cos the computer recognises my ipod and camera fine. I am running a Toshiba Satelite A135 with Vista. Help please

Answer:Seagate External HDD Problems

had anything happened to the hdd inbetween this time? did you drop it or shake it?

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Every since I updated to Windows 8.1 my seagate external hdd has been randomly turning off and coming back on when I start to use it or open a program again, do you know what this could be maybe? Thanks.

Answer:Seagate external hdd problem

People have been reporting this sort of issue since upgrading a lot.

The only things you can try is making sure your power options don't have 'turn hard drive off' set to anything but 'never' and that the system properties for the drive don't allow it to be powered down , other than that there doesn't seem to be anything that helps.

Many people have checked these options and their external drives STILL power down after a period of non-use.

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Now this hardrive is good and holds 160 GB, and i had it for atleast a year. Today my computer had froze on me, and gave me some sort of error. I reboot my computer and found that my seagate wasn't detected by my computer. I tried replugging everything in and rebooting my computer. Now it makes this strange buzz / hum noise constantly and i hope its not broken. Any advice is welcome.

Answer:Seagate External hardrive.

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My External HD won't show up in My Computer anymore.

It does not show in device manager or disk manager to even assign a letter path to it

I've Tried these steps and still no luck
- restarting computer
- refreshing content of my computer
- un plug and re plug
- device manager settings
- disk manager settings

in my device manager i see this under Disk Drives:
ST3320620AS ATA Device (working properly)

Disk manager errors -

Base System Device PCI\VEN_1180&DEV_0592&SUBSYS_028A1028&REV_12\4&B4D00C5&0&32F0 The drivers for this device are not installed.
PCI Simple Communications Controller PCI\VEN_8086&DEV_2E24&SUBSYS_028A1028&REV_03\3&11583659&0&18 The drivers for this device are not installed.

Don't think either of these are it.
Can it just be dead? the green lights show its on and i believe is working

Answer:External Seagate HD won't be recognized

The green lights don't mean anything more than 5 volts is being supplied to the drive, but the drive can still be bad or corrupted... You must back up important data to non-volatile media like CD, DVD or Blu-Ray discs, and not rely on mechanical devices like hard disk drives or even solid state media

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i had a 300 GB Seagate external HDD which was working fine until now.. have lots of important data on it.. was transferrin some files to a friend's pc today and worked totally fine... once it was done disconnected it using the safely remove hardware option and turned it off... then had to connect again to transfer some data but the hard disk never came on.. a removable disk was detected in xp but when i double clicked it got the error I/O device error... tried all sort of stuff with it.. removed the casing and again tried it using the usb connector alone.. the power cable is fine.. and the hard disk dint turn on.. earlier whenever power was given it used to have d normal hdd vibration and sounds.. now absolutely nothing.. except a small continuous ticking like from a clock.. tats it.. pls tel me wat the issue could be .. is the hdd dead or is it a problem with the external interfacing... i tried connecting it to 3 pcs wit same result.. pls help

Answer:problem with external seagate hdd

It may be the case or the drive. You'll need to connect the drive to a PC internally to test it and see if it works. You may need an adapter.

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Just Seagate 320Gb external hard drive. Laptop won't recognise it. Any ideas?

Answer:Seagate 320Gb external HD

Plug it in

Welcome to MG!

Some more info might help

Is this a new HDD?
Have your tryed it on a desktop?
How is it connected?
Mabe Bios setting to enable USB or?

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1.0 2GHJ7ECG ST310005EXA101 Seagate Desktop External Drive 1000GB

In summer 2008 I bought the above drive (from Best But I think)

Last month the drive started going out - the green light would go off and it would no longer be recognized by my laptop. To reinterate, this problem only started a month or so...

I have not changed anything in my configuration..

I have tried the USB drive in a different port and have the same problem.. besides the power on the drive goes out so I don?t think it?s a USB issue.

I chatted with a Seagate tech today who told me I needed to go to radio shack and have something done with the AC adapter but I didn?t buy it there. Also Seagate rep told me to try another PC but I don?t have one..

I am concerned that I spent good hard earned money on this drive and its lasting only a year and that I might lose my data..

Answer:External USB Seagate Drive

Good possibility it has failed, does it work at all now?

Or does it just fail at the first hurdle?

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Hello. I can't decide on an external hard drive to buy. I have a MacBook Pro.

I would like a firewire/usb drive. I'm thinking


(both 750GB drives. same price)

they're both firewire 400 not 800. I feel like that's not that big of a deal. i'll run some software off of the external hd,

your suggestions will be greatly appreciated.


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New here - hello! So, i have taken the plunge and fully opened up my Seagate Barracuda 2TB External HD. It is making some strange noises and i was curious as to what was going on inside.

I have made a video of power up with the case fully off:

As you can see the arm goes across, but then the spindle appears to lose power completely and i am left with a blue flashing light and a drive which isn't read by my PC.

I would be so grateful if someone could shed some light on what i'm sure is a fairly common problem, particularly with Seagate drives it seems!
Many many thanks in advance!

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Hi all

I have recently purchased a 2nd hand 750Gb External Hard drive.

I scanned it and rand file restore software to make sure it was totally clean. Then I formatted it too (you cant be too safe). Anyway, it worked long enough for me to put all of my family photos on and music, films work and other photos.

However now it has stopped working. When I plug it in it crashes the computer, and it does the same to the boot up whenever I plug it in. I have tried to use the safe remove hardware, and this is where it gets confusing.

The computer is recognising it in Device manager and the safe removal, but it wont let me safe remove (crashes) and it also wont let me populate the volume to see if that works (crashes again). Sending it off to be fixed isn't an option (my girlfriend would kill me......the photos you see......).

Is there anything I can try, I'm rapidly loosing hair at pulling it out.

Cheers Guys

This forum is great


Answer:Seagate FreeAgent External HDD

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Free Agent 500 GB.
Purchased in May 2008.

Used to image C Drive.

The Drive was containing many images and so I did delete some of them. Some of those deletes told me that the file was too big for the recycle bin but I clicked yes anyway.

Now I did a defrag of the drive yesterday (8 hours!). Also found out that there seems to be a lot more space used than what I have in total amount (GB) in images. Perhaps I ruined the drive? Were these deleted images not really deleted?

What can I do

Total Free space: 465 GB (new)
Total used space 241

But there are only about a total of 117 GB worth of images I made. So there is a big difference. I have the feeling that the ones deleted are still on that external drive somewhere yet I can't see them.

What are your suggestions please? Have no clue what if any solution can be found for this, other than throwing that external drive in the garbage even though it still works fine.

I'm a complete noob in this so please be gentle and precise. TIA!

PS: I used EaseUS Todo Backup version 2.5

Answer:Seagate External HD questions

Does this drive have its own recycle bin? That's what happens on my NAS drive and I have to clear its bin if I want the space back.

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I just bought an external Seagate FreeAgent GoFlex 1 TB External HDD and when I plug it into the USB 3.0 on my motherboard, it recognizes the device and the autoplay comes up. However, after about 2 seconds it disconnects and I cannot see the device. When I plug into any other USB 2.0 port, it works just fine but when I plug into my USB 3.0 port, it doesn't stay connected. I am not a newbie and I am not missing anything here. I have all the proper drivers, updated, etc. I have checked the cable but I do not have any more USB 3.0 devices to troubleshoot it with. Please help if I am missing anything here...

VVV Click the "My System Specs" link that this forum provides to see what I am working with.

Answer:Seagate 1 TB External HDD Trouble

Don't know if this will help or not but not too long ago I bought a 1TB freeagent goflex usb 2.0 with an extra esata cable. When using the esata cable I'd get a momentary autoplay dialog box and then nothing. The usb 2.0 cable worked fine. I contacted Seagate customer support, explained the problem, and they over-nighted me a new esata cable. Seems they had a run of defective cables where it attaches to the drive itself.

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Hi guys,

I am trying to move a file that is about 29 gigs on to an external HD that has about 90 gig worth of free space; however, it says there isnt enough room on the hd to move the file.


Answer:Seagate external HD problem

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I recently purchased a Seagate 1 TB External Hard Drive to use in conjuction with my Acronis True Image 9 backup software. When I open the latter I get the following warning:"Some partitions contain errors and can be imaged only sector-by-sector. It is recommended that you exit Acronis True Image Home and check the partions with your system's disk-checking tools. Are you sure you want to continue imaging?"I have used the Windows Error Checking utility and it has eliminated the warning and I have now managed to backup my C drive but I am still concerned with the warning I received as up to the point that I received the warning I had not used the drive. In addition the drive makes a clicking noise and I now see that quite a few Amazon buyers of the same drive have reported faults, including the clicking noise. Should I be concerned?

Answer:Seagate External Drive (1 TB)

Wot no suggestions? Whereas at one time I seemed to get responses to my problems I rarely do now.

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Its possible this discussion has already made headlines in the forum, but I can't find an exact replica of my issue.

I purchased a Seagate 1Tb External HD (SRD00F2) about a year ago and it was working fine on my Windows 7 desktop PC. I had not used it in a good 6 months and tried to access it this weekend. However, nothing happened at all. I tried the following

- Use a multi-meter to check the 12V from the power supply. That was fine.
- Cleaned the connection contacts on mains and cable.
- Re-Booted the PC with the drive plugged in, still not good.
- Connected to another Windows 7 desktop PC, nothing again.

It does nothing at all, no detection of any kind (I know some people can see the drive, but it does not mount).

I have run out of ideas. Should I be seeing a power light appear on the Seagate drive itself? I can't remember?

I have a lot of data on the drive (family photos) and really need to access all the info without loss.

Hoping for genius enlightenment

Answer:Seagate external HD not detected

Hi and Welcome to TSF!

Does the BIOS and/or Disk Management see the disk at all?

Where did the drive sit for the last six months?

How did you go about cleaning the contacts?

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My new computer has OP Vista, it will not read the files on he external drive, photos, docs. etc.However if I use it in my old computer it reads OK. Can you advise me if it is Vista problem or the computer problem ? Thank you.

Answer:Seagate external drive

" will not read the files on he external drive"Won't read in what way? - You can't see them, or they won't open when you double-click them?

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I have a 200 gig seagate external drive. I've been using it for about 2 years without any issues. Yesterday a friend of mine asked me to upload some songs onto his Zen micro, so I upgraded to media player 10 and uploaded the songs. Ever since then windows no longer sees the drive. I've followed the "trouble shooting" guide on seagates site to no effect. I even went and re-inistialized (my computer was due anyways) and it still doesn't show up. I got an error once or twice saying that the hardware had errors or something like that, not the usuall install thing when it doesn't have the drivers. I've gone through device manager and it doesn't show up, nor does it show up under the disk manager as a partitioned drive or an unpartitioned. If I plug it into my laptop it works just fine. I've tried every port on my PC and the same thing happens. But things like thumb drives, printers, and even my Ipod work just fine. It will even show up when I reboot and I get the drive postings in the bios of my PC. I'm running windows XP pro service pack 2. I've also tried booting in safe mode to see if device manager will find it there. No luck. The only thing I can find is under USB devices there is an unknown device that shows up as an installed item. If I uninstall it and scan for changes it automatically re-installs. I beleive this is the USB mass storage device item that they say will show up under there, but since I don't have a w... Read more

Answer:Seagate external HD issue

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I saved all my documents, music and photos from the school laptop (Mac) and now I need to use them on my home PC. The problem is when I connect my Seagate to the PC, I'm not getting the drive icon to select the things from the Seagate. What should I do?

Answer:Seagate external drive: from Mac to PC

Check Disk Management and see if the drive is visible. You may just need to assign a drive letter to it.

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We have a Seagate 9SEAN3-500E that connects to the computer but wont open when we click on the drive. We can see it connects but nothing opens. Also when we plug it in, the computer freezes. How can we fix this please?

Answer:Seagate external HDD does not open

Is it a new drive? Also if it is a older drive have you tried another computer?

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My 8Gb HP PC will not recognise my new 4Tb Seagate 2.5" STEA4000400 external HDD. I get the following message when I try to install DISCWIZARD.
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86"'.

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I have recently had a new desktop PC. Prior to that I had a laptop where Seagate external drive was permanently connected via a USB port. I was running Win7, using FF browser and WLM.
With the new pc if I leave Seagate connected I can't boot up - the screen stops at BIOS. Everything seems to be running properly as long as I don't keep the external hard drive connected until boot up is complete.
What can I do so that I don't have to keep disconnecting Seagate each time I shut down?

Hope someone can help and that the solution is an easy one. Thanks.

Answer:Seagate external hard drive

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Okay, so this is how it started. I had my Android tablet (Acer A500) hooked to my x64 Windows 7 PC, to transfer a file to it. After that, I tried to safety remove it, but since it uses MTP, it was not in the connected devices list, so I accidentally safety removed my Ext HDD, a Seagate 1 TB HDD with a power outlet. Since the PC said it's safe to remove the hardware, i removed the HDD, and my tablet, and hooked the HDD back on, but ever since, my computer says it needs to be formatted... while my tablet that has a USB port, and on Linux Ubuntu on my computer, it's recognized and it works fine. I've also tried another computer, running x86 Windows 7, but it doesn't work on that one either. I tried changing USB ports, no game, I also tried a reboot... no dice. I've also tried removing it in device manager list and installing it back, but it didn't help.

Please help me, I've got over 800 GB of precious data on my HDD I can't afford to lose. Since in works on Android and Linux, I don't think it really needs a format...

Answer:External Seagate 1 TB HDD suddenly needs formatting

How does this external drive show up in Disk Management?

Disk Management - Post a Screen Capture Image

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I have a Seagate Free Agent desktop external HD.
I don't know how to use it! I plugged it in and it appears to have imported all of my photos.

How do I back up my files? I have no instructions and thought it would prompt me on what to do. I hasn't. I also do not see it's icon on my desktop, just at the bottom of the screen
Toshiba Satellite with Vista home premium.
I am not computer savvy but use it 8-10 hrs a day, so really need to know how to back up files.
Thank you for your help.

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2310 @ 1.46GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2038 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 112970 MB, Free - 37620 MB; E: Total - 476937 MB, Free - 468391 MB;
Motherboard: TOSHIBA, Satellite L45, 1.0 , BSN12345678901234567
Antivirus: Norton AntiVirus, Updated and Enabled

Answer:Seagate Free Agent external HD

Have you looked at the Seagate Tutorials ??? >> Here

I do not use any backup software .. But just Copy > Paste anything I want to backup to my External(s)..
As I collect or create it.

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Okay, hey guy, here is my problem.

I've had this drive for a little while now, worked flawlessly for ages. I put movies and stuff on it and then watch it on my Xbox, I had about 30GB worth of data on it.

Now, what I want to do is: Format/reset the drive BACK to FAT32, it is currently in the "RAW" state. I have NO idea how this happened, I havent dropped it or anything it literally happened overnight. Have tried formatting at least 6 times, it always says "Format could not complete".

When I try to open it in my computer it just says "H: is not accesible, the parameter is incorrect". Have tried deleting the voume in disk management, that doesn't work either. Tried formatting through CMD, doesnt work.

I'm lost for ideas. Is my drive just screwed? I'm not bothered about getting the data back, I just want it to work again so I can get it back to FAT32 format.

Many thanks.

Answer:Please help with 500GB Seagate External drive ! :(

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I have 2 Seagate Free Agent external hard drives that I use for backup.
One is that older brown case type, that stands vertically.
The other is a newer style; silver case, lighted logo, and lays flat.

I am running Windows 7, the 64 bit version.

I now have these hard drives plugged in continuously as it is a pain to plug them in and out. They are used for backing up and storage very infrequently, so they just grind away all the time for really no good reason.

No sleep or hibernate software came with the units, but I did see the following on the Seagate site:

FreeAgent Classic Desktop Software
File Version:

Apparently this download provides the sleep function that I would like.

Question: it says for 32 bit systems ONLY.

But, I am running a 64 bit OS, although I imagine nearly all my applications
are 32 bit. How does this work; is the OS smart enough to know that the Seagate application is 32 bit only, or does Seagate truly mean that you have to have an (only) 32 bit OS ? Think it'll work ?

Anyone happen to know of any other software available to provide a sleep or hibernate type function for external HD's ?


Answer:Seagate External HD Software & 64 Bits ?

FreeAgent | Go, FreeAgent | Desk, FreeAgent | XTreme | Seagate

there is seagate's very own solution

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i need help to recover my old photos and videos that were accidentally deleted in my seagate external harddrive while i was trying to format using my macbook 2011. what would i do?

Answer:Seagate external hard drive

Give this a try

Good Luck I hope it finds them all used it on the wife's system once and it did recover almost all .
I'm not sure if it works on usb drives or not though worth a try to see if it discovers it .
Yes it does .

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I am using an 80G Seagate external HD on my Dell PC (using XP).

it was working great, but suddenly I cannot access it. I can see is through the Disk Manager, but when I double clisk on it it says the drive is not formatted. I don't want to reformat it since there is so much data. Others have said that somehow the partitions have been removed. Does anybody know how to fix this?

Answer:Seagate External HD stopped apearing


Testdisk Documentation
Testdisk Download
Partition Find & Mount


Diskinternals Partition Recovery (Demo)
[email protected] Partition Recovery
Bootmaster Partition Recovery
ZAR Partition Recovery
DIY DataRecovery DiskPatch
Partition Table Doctor

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Hi all,

We have a Seagate FreeAgent Desktop USB backup external drive. I just noticed when deleting files it does not ask "are you sure you want to delete the file".

Can I change the settings on this drive to do that?

Any help is greatly appreciated...

Answer:Seagate External HD: not asking if you want to delete files

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I had a 2 TB, and 3TB Seagate Go HDs and decided they would be best used as internal drives, turns out they both crashed completely upon SATA connection in the motherboard, I first guessed probably due to the difference in boot record.

Upon reformatting in NTFS, I have found that the drives run very sluggish, I have been debating on just buying a new USB drive and copying my files, then getting rid of these 2 HDs.

This doesn't make sense to me as I used to think all HDs were the same, does anyone know any reason why these 2 external drives are killing my system performance after they were made into internal drives (also why would they completely crash before).

Event Viewer has this entry "The driver detected a controller error on \Device\Harddisk3\DR3."

Answer:Seagate GO External HD into Internal HD - Bad Idea

There is no normal reason they would behave that way. I agree with you, a SATA drive is a SATA drive.

Are these 3.5 inch drives or 2.5 inch?

That sort of behavior could be explained by poor power or electrical connection. Check to be sure that all of the cables are securely attached. Try using alternate SATA power connectors if you have them.

If you fill out your system specs we could see at a glace if you have any obvious power over-use issues.

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My seagate expansion desktop external drive seems to be dying. Its only a year old but i've filled it upto 90% of its capacity and that is when the problem started. Drive will show in my computer, disk management and even folders/files are visible/accessible but somehow i cant copy them. If i try copying, i'm slapped with extremely slow transfer speeds as below. Besides that it wont read some of the files so i have to skip them

I have even tried recovery programs and all of them recognized the drive properly but couldnt recover anything. I'm on win7 x64 and I feel there is a problem with the usb enclosure and so i want to pry it open and connect to the computer just like an internal drive. Can i do that without voiding the warranty?

Answer:Seagate 1tb external drive failing?

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I have a Seagate FreeAgent 1tb external hd that is no longer working properly. When I plug it in to my comp, it takes forever to be recognized, luckily it's being recognized at all, I guess. Unfortunately, it's being recognized as "Local Disk: (G)" as opposed to FreeAgent. When I click on it to look at the files, the bar at the top seems as though it's reading and progressing, but when it gets close to the end, it stops. Sometimes it says "not responding." Yet other times I get some sort of I/O error. Other times still it says that I need to format the hd.

I really, really need to be able to access these files as they contain home videos and pictures of my little ones that I do not have anywhere else. =/ Yes, completely my bad because I hadn't backed them up anywhere.

I tried the Seatools diagnostic long generic test, and it failed. I also tried r-studio and I got as far as the scan. The screen says that there are read errors at position 0, 512, 1024, etc. Every one of them in multiples of 512. The request could not be performed because of an I/O device error (1117).

Any suggestions, please?

Also, I took it out of the case and plugged it into a desktop sata connection; but when I go to boot it up and the computer is running through its normal bootup process (when it's doing the DOS-looking stuff before it gets to the Windows processing then follow-up login screen), it recognizes the other hd but stops at the Seagate as... Read more

Answer:Seagate FreeAgent 1tb external hd issues

Since the drive failed the Seagate test, it doesn't look good for getting to your files through windows.
Linux is sometimes successful at getting things that windows can't.

You need to download a linux live CD and burn the ISO. (If you don't understand, post again and someone will guide you).
You'll boot your computer with the live CD - it will not change anything in your windows, then attach the Seagate drive. Depending on the live distro, it might be seen automatically. You will need some other hard drive or a large USB stick to copy the files you want over to another device.

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