Computer Support Forum

Black screen after start up

Question: Black screen after start up

Hi,After start up my computer reaches the Windows XP log-in screen and within a few seconds the screen goes completely black but the screen is not in stand-by mode. The computer is still whirring away as normal. The time from start up to black out has reduced, we were able to get logged in and use it for about 10 mins, but that time has got shorter and shorter until just getting to the log-in page.Any ideas? The computer is about 5 to 6 years old.thanks in anticipation

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Preferred Solution: Black screen after start up

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Black screen after start up

Maybe check the air vents are not clogged up with dust and fluff if so inside will also need cleaning.When inside check that all the fans are working properly.

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Can someone please help me? I'm a first-time forum user

I've got an Acer Aspire laptop here that has decided to stop loading/starting up.

When I turn the power button on:
- I can see the Acer logo screen (and also get into setup if I press F2)
- The cursor (_) blinks once or twice
- Then the screen just goes black/blank and stays that way

Twice (when I have left power on at the black screen), I have eventually seen this Windows Boot Manager message (maybe after 5 minutes each time):

Windows failed to start. A recent hardware of software change might be the cause. To fix the problem:

1.Insert your Windows installation disc and restart the computer.
2.Choose your language settings, and then click "Next".
3.Click "Repair your computer."

If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

Status: 0xc000000f

Info: The boot selection failed because a required device is inaccessible.
Unfortunately, I do not have the Windows installation disk.

I have tried using a System Repair Disk (on DVD, burnt from another laptop with same OS)....but got stuck when the broken laptop didn't detect or couldn't read the disk.

I also tried the Alt+F10 system recovery, but after 20 minutes on the "Please wait a moment..." screen, I gave up and turned the power off.

Please help. Thanks.

Answer:Acer won't start, Black screen / Windows failed to start

Hello noob and welcome to Seven Forums.

Can you get into Safe Mode via the Advanced Boot Options menu? If yes, you can check for damaged or corrupt system files by running a system file checker scan from an elevated command prompt (option two in the SFC tutorial.) If problems are found, run the scan 3 times and reboot the computer after each scan.

Safe Mode

SFC /SCANNOW Command - System File Checker

Another possibility from Safe Mode is to try rolling back your computer to a date/time prior to this problem occuring using a system restore point.

System Restore

If the above desn't help, one of the Forum experts prepared a troubleshooting guide for failure to start issues.

Troubleshooting Windows 7 Failure to Boot

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_sometimes_ my sattelite A660-10x (PSAW3E) wont start.
I turn it on, you hear the fan coming up, on screen you see blinking cursor on left top screen, than it sort of jumps more to left and top more into corner and stops. Nothing happens, after a while i turn off the laptop.
If i do this 3-5 times eventually it starts. Sometimes it starts on first attempt.

What i tried:
Reinstalling the PC from disc partition with Win7
Taking out HDD into my desktop PC and running CHKDSC with scanning and repairing errors.
Cleaning up the whole PC from dust, fans etc.
Pulling out/in battery/AC
Memory check (RAM)
Processor power management change the minimum processor state from 5% to 100%

I understand PC well but so far have no idea what can cause this. The only thing what comes to mind is that the partition at start of the disc has errors which i cant reach since there is boot partition, original-installation partition, and the rest which is the only one i cant reach with CHKDSC.
What i heard that someone tried is changing the Motherboard battery (the small round one), can it be it?

It doesnt seem to be disc or LCD problem, nor RAM memory.

Answer:Satellite A660-10X sometimes wont start - black screen at start-up

> I turn it on, you hear the fan coming up, on screen you see blinking cursor on left top screen, than it sort of jumps more to left and top more into corner and stops. Nothing happens, after a while i turn off the laptop.

Flashing cursor in the left upper corner is a known sign and could be related to faulty HDD or RAM memory problems.

Memory check could be performed and from my experience such memory checks provide approximately correct results. But even if the memory check would not find any RAM problems, it could be still an RAM related issue.

Of course, I cannot say for sure, if its RAM related issue or maybe its related to another faulty part.
Fact is that such issue is caused by hardware problems and in worst case the motherboard would need to be replaced.

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black screen on booting on emachine notebook em350, unable to get on any other page

Answer:black start up screen tried safety start and normal

NOTE that this site uses software that highlights certain words in the text so that they're blue and underlined. If a post is long enough to require scrolling down to see all of it, due to whatever bug or bugs, the highlighted words DO NOT move as you scroll down the text. When you have scrolled down and you see a blank space where it looks like text should be, hold your mouse cursor briefly over any blue highlighted and underlined word or words that are not in the right place to make them pop into the proper place in the text.The software seems to only highlight and underline the first occurrence of a word or words, in the entire Topic. The mis-placed blue highlighted and underlined words can be in the post, or above or below the post.In this case the blue words external and monitor appear below this post. .....Have you, or is it possible someone else who had access to this computer...- dropped it, or dropped anything on it, or otherwise exposed it to a physical jolt ?- spilled liquid on it, or sprayed it with liquid, or exposed it to liquid such as rain ?Since the video last worked properly all the time, has there been a power failure event that happened while the AC adapter was plugged in ?Those things are the most frequent reasons something inside the laptop has been damaged. .......You have NOT told us enough !I'm assuming you have NOT installed ram that has not been installed in this computer before just before this happened. (If you HAVE done that, if you still hav... Read more

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My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.

Answer:Unable to start - black screen or empty blue screen w cursor??

Hello JoLaRo and welcome to Seven Forums.

One of the Forum experts has prepared a couple of tutorials that might help you out.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

If you're still having issues after following the tutorials, please post back.

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My 2 weeks old T400 Vista home basic can start up successfully. But every time when I start or restart it, during the start process, after inputting the password, there are 4 times of black screen (or screen refresh). Is it normal? Thanks. 

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I received the following error message when I attempted to restart my computer:

C0000218 Unknown Hard Error

When I restarted after the blue screen it went into a check disk but would not finish the scan.

I have tried to start the computer in safe mode with internet connection and after a few minutes the screen goes black. I've tried to start it using last known configuration and the screen goes black. Everything I try ~ the screen goes black.


Answer:Blue screen & now won't start in safe mode, screen goes black

I'm writing from my husband's laptop because my desktop is completely dead.

We were out of town for several days and when we returned my desktop was running very slow so I attempted to restart it. It locked up, I pressed/held the power button and when it restarted it attempted to run a disk check. The disk check locked up and I had to press/hold the power button again. When it restarted I got a blue screen ~ stop: C0000218 unknown hard error.

Sometimes when I attempt to restart it I get: checking file system on C:
file system = NTFS

When I attempt to restart it in safe mode, safe mode with networking or starting in last known good configuration I get . . .

multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ . . . (various items)

Now it won't start, not even in safe mode. Everything I try ~ I just get a black screen.

** I just tried to restart AGAIN and it ran disk scan, said it had completed disk scan and would restart, the screen went black when it attempted to restart and the screen is still black and it won't restart.

What can I do to get my computer back?

Any help will be greatly appreciated!

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Hi I would really appreciate any advice i've been trying to fix for four hours without any luck.

I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that i did not have a system restore point. I cannot start in any safe mode.

I have all my pictures, uni work etc and im terrified i've lost it all. I've only had the laptop a year.

Any suggestion would be amazing

Thank you

Answer:Black screen after windows start up doesn't go to login screen

Hello seven11 and welcome to SevenForums!

I think this article will be fairly interesting to read.

Why is my screen black when I start Windows 7?

Carry on.

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My computer stopped connecting to wifi.  I decided to do a system reset.  Now the screen is black at start up and the hp logo just flashes on and off the screen.  I tried the BIOS update and that did not work either.  What else can I do before sending it in for repair.  I just bought it last November.

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Background: A week ago on vacation, I opened my HP Pavilion dv7-2173cl (a laptop running Vista Home Premium SP2) and suddenly, green and black lines began forming across its screen. I was later told this was a pressure crack, although that is not what I'm posting about. Freaked out, that day I turned the computer off and on several times using only the power button, once foolishly interrupting a "Startup Repair" process.

Problem: When I got home I hooked up the laptop to my TV so I could see what was going on. After attempting to turn it on many times, I eventually got the BSOD with a STOP:0x0000c1f5 error. I couldn't access the Recovery Module (even to backup) or Safe Mode. Going into personally uncharted territory, I booted from a Linux System Rescue CD to delete the $TxfLog file that was apparently the cause of the problem. I no longer get the BSOD, I get a black screen (KSOD?) (sometimes w/mouse, sometimes w/o) after the "yellow bar" loading screen. I still can't get into Safe Mode but I was able to use a Vista repair CD I downloaded to (finally) backup onto an external hard drive.

What I've Done So Far: I've run chkdsk, checked the memory and hard disk from BIOS options, and run Startup repair. I did the kind of Windows backup where everything goes to one file.

I'd prefer not to start from scratch if I can avoid it. Thanks so much for any and all help guys, I appreciate it a lot.


Answer:Vista won't start up, black screen before login screen.

I couldn't access the Recovery Module...Do you have a Recovery CD, Windows Vista CD, or Recovery Drive (partition)?What happened when you tried to access it?------------------------------------------------------------You said that you were able to backup onto an external harddrive, so important data is safe.The best option right now would probably be to re-format.

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A friend of mine asked me to look at his old XP machine because it simply will not fully startup. It does make it through the initial boot routine and the "Windows XP" splash screen appears but, shortly after that, the screen goes black. All you can see is a black screen with a white cursor in the middle of it. The system does not respond to mouse or keyboard input.

I used a Hiren's Boot CD boot disk to look around his system. He has about 40% free space left on the hard drive which seems to function correctly. I am presently running a virus scan (via the Hiren's Boot CD).

I've never seen an XP machine do this so I'm not sure what is going on. I believe he is running SP3 but I'm not certain of this because I can get it fully loaded to check.

Any help would be appreciated.

Answer:Windows XP Will Not Start - XP Spash Screen Then Black Screen

Can you boot into SAFE mode? If you can, try updating the video driver for starters.


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This is a laptop with Windows XP. The screen goes black as Dell is powering on. The message is DST log contains errors. Code 1000-0146

Is this a virus?

Answer:screen goes black during start up

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Hello, I have a frustrating problem ever since I did windows critical update and changed anti virus and this problem occurred yesterday. Every time I reboot my PC, a black screen appears with a cursor shows up for a few minutes before going onto login screen/welcome screen. I did system restore back to a month and it still doesn't work. I uninstalled anti virus to see if that might be the case and the black screen is still there. I then reformatted my pc by reinstalling windows 7 again using the disc and the problem is still there. My pc is only one year old as well and it's quite fast and quiet. Normally when I startup my PC it goes straight onto the welcome screen/desktop without this black screen. What can I do in this case? Much help will be appreciated.

Answer:Black screen upon start up

Black screen after login, cruiser still works,

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I turned my computer off corectley in the evening when I went to turn it on in the morning it turns on and goes to a black screen with a blinking mouse arrow. Safe mode does not work neither does disk repair.

Does anyone know what is happening or has anyone had this same problem? If so can you explain how to fix it?

Any help will be appreciated!!!

Answer:Black screen @ start up

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Hi, I am getting the black screen on start up, have tried holding down the power button, then turn it off and on, have tried pressing the esc button, then tried the control+alt+delete button, nothing is working? The on button is 'white' and not blinking.....? Any ideas?

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I am running XP and for some reason whenever i reset my computer it continously shows a black screen with nothing but "Enter password" on it. I know the password and once I enter it everything works fine but i was curious how might i get rid of it if its possible.

Answer:Black Start-up screen

That is probably a BIOS password you have set. Go into BIOS and see if you have set something up by mistake.

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Hi, I recently rebuilt my new pc putting in new psu (old one died) and watercooling, I temporarily put the hdd in a pentium 4 whilst the new pc was out of use.

When I put the hdd back into new pc and started up, the screen was black, and remained black until I was in xp and my desktop was visible.

I tried resetting bios, and this appeared to work at first as I saw the logo on boot up, and the windows screen with moving bar came on as well as the blue welcome screen. But now I don't see anything at all until I see the desktop.

The monitor light also flashes on and off a few times during start up.

My pc specs are:

Biostar TPower I45 motherboard
Intel E8600 core 2 duo (2 x 3.33GHz) o.c'd to 3.6GHz
Radeon HD 4870 1GB Sonic Dual Edition graphics card
4GB DDR2 1066 ram
Corsair TX650W PSU
Corsair H50 CPU Watercooler
NZXT hush case (Black)
Maxtor 250GB hard drive
LG dvd/cd writer
LG W2243S monitor (22 inch widescreen)
Wireless Mouse (logitech)
Wireless Router (belkin)
Wireless Headphones (Philips)
Also, I tried uninstalling then installing my graphics card drivers and associated software (like ATI catalyst control centre) as well as the monitor software.

But this doesn't seem to have helped, and sometimes on start up, the catalyst control center says there was a problem, but its not clear what it was, it gives a load of codes and stuff.

I think I need to try computer with a different monitor, but I can't do that until I can borrow one.

Any thoughts are a... Read more

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BLACK SCREEN @ STARTUP Using windows 10, Lenovo laptop....I was viewing current news on browser when screen went black. Shut laptop down and restarted, opened to black screen with white cursor. I tried right click then left click also tried the space bar - rec'd this error message: "Lenovo.,modern.imcontroller.pluginhost:werfault.exe. The exception unknown software exception (0xc000000d) occurred in the application at location 0x77630C41. Click on OK to terminate the program."
Clicked OK and screen went black again.
I cannot go any further than black screen. Please help!

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Windows 7 used to work just fine on my HP Pavilion zd8000 laptop, until a few weeks ago suddenly it decided to go into black screen mode whenever I start up. The "windows is starting" icon shows, then it goes black... i hear the little jingle, but the screen is still dead. I have tried all the fixes, including setting it back to a previous date, etc. Finally I gave up on all that and reinstalled everything. It worked okay until it finished all the updates, and then the same thing happened again. This sucks. Now its back to Ubuntu for me on my trustee little Toshiba. Windows, I give up!

Answer:Black screen after start-up


Did you do a clean install, incuding a format, if not go that route

If yes,
It may be hardware related.

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it's a toshiba satellite A355D how can i get it to boot up and make black screen go away it was working yesterday message edited by mistyangel

Answer:screen is black on start up

To isolate the problem, try/borrow another monitor.

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restarted computer last night but came home to find the splash screen with a "preparing auto repair" after 20 minutes I forced it to shut down. Now I get a black screen nothing works. HELP

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Hello a pc came in my shop today and starts up with no signal out to monitor (monitor recognizes pc but no input) the pc uses onboard gfx so i want to try it, go to my cabinet and i am out of pci-e cards, all i have that will fit is an old pci card, but still same... anything else i can try until i get another pci-e card?

Answer:Start up to a black screen

power supply or motherboard

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I have a desktop that when you try to restart, screen show up black with no icons but a bunch of virus warnings and pop ups. Sometimes when I try to restart, I can get to folders and run rkill, but cannot access Malwarebyes, which I downloaded the other day to kill another virus. Any suggestions???

Answer:black screen...on start up

Double post. Topic closed.

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Dell dimension e520

Start it and it goes directly to a black screen.

There are no flash drives or external anythings connected to it.

Next tried tapping F8 for safe mode..the screen comes up and I select safe mode then it goes to the black screen again.

Answer:On Start Up I Get A Black Screen

Black Screen (fixmbr) -;en-us;314503 Louis

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Hi all,
I have a Dell latitude D830, windows xp. I'm guessing I accidentally downloaded a virus onto my laptop because now, when I turn it on, after the Dell logo it goes to black and stays there. My knowledge of computers is minimal and if anyone could help me out, I'd appreciate it.

Answer:Black screen after start up

Hi and welcome to TSF this is one possibilty How to Perform a Windows XP Repair Install

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Thanks in advance for looking into my issue!!

I have been working on Toshiba L510 XP Home Edition with intel core duo processor.The system worked just fine untill my Anti virus expired and it came under attck from Think Point -Rogue antivirus Program.My system went crazy after the attack.It came up on the screen no matter what i tried to do on the system.It dint allow to use internet ,Task manager .system restore utility etc .I couldnt even shut down my computer.I had to do hard boot in order to restart my computer.After going through a few forums online from a diff computer I downloaded Malwarebytes' Anti-Malware.I did a full scan and removed all the threats that it detected.But the Think Point still kept coming up and my system was still going crazy.Did a few more scans and removed the the threats again but Think point was still on the system.After a few force shut downs the blue screen error started coming up"If this is the first time you have seen this error restart or remove any new hardware or software install by going into safemode.It also had a bunch of numbers on it and then it wud start dumping physical memory.Afte a few minutes it would restart on its own(Sorry dont have the exact error ).I tried restarting using last known good configuration ,it dint helpThe Blue screen errror started coming up instantly after logging in.I repaired windows installation using the original XP cd.The system started for once ,it went back to service pack 2 but ... Read more

Answer:Black Screen on start up

would do a full format installlation especially as you have the cd, will take less time than trying to keep repairing

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Just getting black screen ON start up.cannot even get to password there a rebooting options

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I have a Dell XPS 8500 Desktop. I have been running Win 10 (With Problems) . I downloaded an update for Kaspersky and needed to reboot. When I tried to reboot it came back to the start page without rebooting. I then shut down. When I restarted I got an error message stating System_Thread_Exception_Not_Handled. It also gave options to troubleshoot the problem. I choose Dell. After going through several steps It Froze. I shut down. I have nothing but a Black screen ever since. Help!

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Started up the PCand it booted to a black screen. I didn't change the configuration in any way, it just happened suddenly.
What it does:
The PC turns on like normal. I get the bios screen. I get the Windows logo screen. Then I get a black screen with a mouse cursor in the middle.
I can move the mouse, but the buttons don't do anything--left or right click. No keys on the keyboard change the screen. Ctrl+Alt+Del does nothing. Windows key does nothing. Esc does nothing, etc. At this point the only option is to hold down the power button and turn it off.

I heard its the driver problem but i couldn't find a proper update link to solve this problem.

Does anyone here has any good solution ?

Thank you.

Answer:Black screen on start up..

Try booting into Safe Mode (Tapping F8 On Boot Up) If you get in Follow the instructions here How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7

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Please someone help me... I got this computer from my brother who got it from his boss. It powers up but the screen stays black (monitor doesnt go out of stand by).It has: PC chips M848A rev:2.1 mother boardAMD Duron 800MHz-1300MHz/ Morgan processorATI radeon 9200 video card, ATI radeon 9200se, and a 3dfx video card it came with Maxtor DiamondMax 9 hard driveI have 3 diffrent video cards and all of them are working on my other desktop so i ruled that out.I am not sure if it has an OS installed previosly?please comment.

Answer:black screen on start up

You tried all the different graphics cards? All just one at a time? Have you tried a different monitor?

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as soon as I turn computer the screen goes black curser top left blinking no keys work.  the only keys that work are f2 on startup that gets me to the system setup.  F8 dosent work  help anyone   no recovery disc

Answer:black screen on start up ???????

Is the hard drive reported in system setup?

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When i turn on my Dell Inspiron Desktop, i get a black screen and a flashing white underscore at the top left, please help, i have tried ctrl-alt-delete, esc. and turning it on and off, but to no prevail. please help me.

Answer:Black-Screen start-up

Do you hear anything on startup? Any beeps? Does the hard drive spin?

It sounds like it can't find the boot loader for Vista. Do you have the installation CD? If so, you might be able to boot to it. Put it in your CD drive, and open your BIOS (press F2 at startup). Find the option that says something about boot sequence. Set your CD/DVD drive to be the first boot device. Save the settings and restart the computer. It should boot into the installation cd.

Look for an option that says "Repair an installation". You'll want to select that, and open a command prompt. Once in the command prompt, type fixmbr. Let it do it's thing, and restart the system. You'll have to re-enter BIOS and change the boot order again, this time set the first boot device to be the hard drive.

It should boot after that. If it doesn't, do all of the above again, except when in the command prompt, type fixboot and proceed as before.

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Well I just built my first ever computer build with:

PSU OCZ|OCZ600SXS 600W RT - Retail

CPU INTEL|C2Q Q6600 2.40G 775 8M R - Retail

MEM 2Gx2|OCZ DII800 OCZ2RPR800C44GK - Retail

VGA EVGA 512-P3-N801-AR 8800GT 512M - Retail



MB GIGABYTE GA-EP45-DS3L 775 P45 RT - Retail

HD 500G|SAMG 7K 16M SATA2 HD502lJ % - OEM

Every time i turn off this new computer and then try to turn it back on, i get a blank screen. So i need to open the case, clear the cosmos thing by holding something metal to the two little sticks and then i can turn it back on. So i just decided to clear the cosmos and then install my Windows Vista OEM 64-bit. after i did that i installed my motherboard disk. Then it told me to restart my computer, so i did. and I'm at the blank screen. I'm not sure whats wrong but i don't want to have to clear the cosmos every time i turn my computer on, so what do i need to do to fix this?

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This morning my comp downloaded a security update for IE;

Cumulative Security Update for Internet Explorer 8 for Windows XP (KB978207)

Security issues have been identified that could allow an attacker to compromise a system that is running Microsoft Internet Explorer and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this item, you may have to restart your computer.

Since it was installed whenever I turn my PC on it sticks at a black screen for a few mins before re-booting and loading properly.

It says I can remove this update if I want, but I'm not sure I should.

Help please?

Answer:Black Screen on start up.

mmm, after downloading this update my "each day" account reported that it was corrupt. I went in to my admin account, decided to do an Acronis disk image first and then tried my other account again - this time it worked. Have you tried your admin account, or even safe mode? If so do they load properly. Personally I'm not sure removing the update would be a good idea as it apparently plugs a vast hole in IE.

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Laptop went through an update and shutdown was slower than usual. Did a hard power off, and it worked fine the next day. The day after it would turn on, but the screen stays black. So far I've...*Performed a Hard Reset.*Tried BIOS recovery (Win +V and even B)*Tried System Diagnostic Test (f2)*Removed both RAM and tested each in different slots and even alone.*Black Magic (virgin sacrifice)Note: Screen is blank, no mouse arrow. Fan still runs. WiFi button is red (ever since Windows 10 update last year). Caps Lock button does blink, but only once every 3-4 seconds. So no light code that I've seen.This has happened from time to time after windows update, but the hard reset usually fixed it.Does anyone have anything else I can try? I'm running low on goats blood.

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I have an Acer Aspire 5542 laptop. Suddenly yesterday the screen went black and would not display anything.  I could hear that it started up, but no display.  I checked a few forum posts from the past and found information on this problem, and I followed the directions with no change.  I have the 3 discs from when I purchased it - I believe it was 6 years ago, and so I put them in 1 at a time and turned it on again.  The screen lit up and acted normally.I have the battery out and am using only ac power and I had tried with an external monitor prior to trying anything else and it did not work.  The fn/f6, fn/f5 did not do anything, nor did fn/esc held down help.  I let the laptop turn off on its own after getting it back, and the same thing happened again last night.  I got it back by the same method but want to find out the problem and the reason it is doing this.  Could it be the Bios need to be updated?  I don't even know what that is :-~, but saw it listed as maybe a problem???  I am not computer literate, but will try to solve problems if I can without going to a service center.  I restored my laptop a few months ago with no problem back to original, after backing up my files.  Sometimes I make mistakes.  I don't want to end up making one this time.Can you help?

Answer:Screen black on start up

I don't know why no one has responded to my post.  I thought this was a forum with help from other users and that at least the moderator or some Acer tech would have replied.  I have found a version of Bios update on the Acer site, but I have been told that the version 1.09 is harmful rather than helpful and that is the most recent update that they have listed from 2010 June 23.  Are there any other like forums that anyone would suggest to get some answers?Thanks for any help you can give.

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When starting up my computer, I am greeted with a bluish screen that shows something like a sunburst on it. I am unable to use the keyboard and the check disc screen shows but I do not have any control over it. Any help please?

Answer:Black Screen on start up

We need specific information to help answer your question so would you please repost this with appropriate answers to the questions that pertain to your problem, so we can better help you fix your problem quickly.

Computer: Brand Name & Model #

Age of system and relevant components if different :

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Network settings and IP configuration
Please state your specific problem and when it started

Did you change anything, install any hardware or software before the problem started?

List any recently installed software

List software running in background ie: anti-virus program, mail programs, backup software.
(Run,msconfig,ok,startup) and what is checked

Any power disruption or incomplete shutdowns

Failed Scandisk/chkdsk or defrag attempts

Use of any “tune-up” utilities, registry utilities, system diagnostics, other third party uti... Read more

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My daughter jus called me, I gave her my old Toshiba lap top with Vista, always was a good machine, now for no reason got a black screen with a curser, can any one help

Answer:Black screen on start up

Have you tried removing the hard drive and reinserting it back? Inspect for any dent/missing pins while doing the suggestion. The drive could have been slightly dislodge or worst case, failed.

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Had laptop for two days thirddayblack screen when turn on tried all suggestions through HP support plus some in this forum have some personal information on the laptop need it off please help me

Answer:Black screen at start up

Are you aware of how much memory you have left on your device? Also, Have you set any backups of your data?

I am a very busy person. PleasePlease click ?Accept as Solution" if I solve your Problem

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Hello There, I bought HP Envy 15z-ah100 last year. due to some reasons i got the computer today i.e. after 1 year. Anyway when i start the computer i get black screen. The computer works i.e. Caps lock light, key board light everything is ok but there is no display on screen. I got it checked with local venders. Even updated BIOS via Usb but nothing happened. Whats the problem?

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When my computer starts up, there is nothing but a black screen for approx. two minutes until the Welcome screen appears. Hence, I cannot get into Safe Mode. Also, the computer in general is very slow.

At start up I get the message "CNYHKey.exe - Component not found. The application couldn't be started, because HKCYDLL.dll couldn't be found."

I've followed Broni's instructions to start the "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help", but dds.scr freezes the computer and gmer crashes. So, unfortunately, I cannot post any of the requested logs here.

For further information, please refer to previous thread

Answer:Black screen at start up

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

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I have an Acer laptop with Windows XP. The problem is that when I turn on the computer logo appears "Windows XP", then the black screen that asks me if I choose
start automatically,
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
last working config Definitley
starts normally

well, I type any option for a tenth of a second you see a blue screen, which absolutely can not read something written for too short a time that appears, then return the black screen with the options above.
What to do?

Answer:W XP, start with black screen and nothing else.

Hi, what is the model number of your Acer laptop?
Do you have the install CD?

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So I wanted to disconnect my Microsoft account from my PC because I didn't that account on that PC and under the 3rd tab on the account preferences page in PC settings there was an account that went by the name of AHS-101[2] (that isn't the exact name of it just as close as I could remember) and i deleted it thinking it was the Microsoft account. I later found the Microsoft account and disconnected it from the PC. I then put the PC in sleep mode. When i attempted to turn it back on it would not display anything. I then proceeded to unplug the the PC entirely. When i tried to reboot the system there was nothing except a but a black screen with a flashing white underscore. Does anyone have any suggestions on how to fix this without loosing any of the files? Thanks for the help for anyone who replies!

Answer:Black screen upon start up!

Oh also i forgot to mention F8 will not boot it into safe mode either

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I'm trying to get my old pc to work, but my computer starts up with the fans and everything, but then the screen just stays black and says "Power Save." The tower has 2 lights on it, one green and one an organish color that stay there. I assumed I needed a new hard drive, but that did not work. Maybe a new motherboard??...any help would be appreciated.


Answer:Black Screen At Start Up

Make sure the video card is properly seated... you may also want to try a new monitor cord before going out and buying a new motherboard.

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Black screen with curser in center. Without clicking the mouse, dragging the mouse draws a blue box. Acts like the left click button is stuck. Control/alt/delete-task manager has Skype program running and some times another program. If I end all tasks, computer begins operating normally. Tried system restore to an ealier date would not complete. That was probably from not disableing virus protection. Any suggestion of cause?

Answer:Black screen on start up

Did you make any changes before the weird behavior? I'd undo them or try System REstore from System Recovery Options.

I would also establish a Clean Boot from Troubleshooting Steps for Windows 7.

If those fail then work through the other steps, report back results.

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One of my computers crashed yesterday when the circuits blew. It needs to be fixed.

So, I hooked up my other computer, Windows XP Media Center 2005, and upon starting the computer, I see the typical loading screen, but then when my desktop is due to show up, all I see is a tiny strip of my desktop at the top of the screen (or what I assume is such, because the strip is purple like my desktop). The cursor doesn't show up, and pressing Escape, Windows (by the Ctrl button) and the like, doesn't do anything. I even hooked up my other monitor, and the same thing happens.

The Windows XP was working fine in my old residence, if it is of importance. There have been no issues with either computer until the circuits blew yesterday. Everything is tightly connected, and I just can't figure this out with my manuals.

I am using my sister's computer to ask this, so thank you for being patient with my reply. I will be checking in periodically to see if anyone has a good answer. Thank you very much to anyone that can help.

Also, the Windows Xp 2005 was NOT hooked up at the time of circuit blow

Answer:black screen upon start-up

Time for some bench testing, look in the hardware section of the forum.
Have you observed anti-static measures? Try disabling some items and boot each time. If you have 2 ram boards, remove one at a time.
If you just moved, reseat everything carefully. Did you jar it or drop it when moving?

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Hi,My computer says disk error push control alt delete to start and then it goes right back to that screen. I did all the hard drive tests and they fail and system recovery stays black w a curser for over 4 hours . Any thoughts ?

Answer:Black screen and won't start

Hello @Kerridantuono Kerridantuono wrote:Hi,My computer says disk error push control alt delete to start and then it goes right back to that screen. I did all the hard drive tests and they fail and system recovery stays black w a curser for over 4 hours . Any thoughts ?You say that the Harddrive Tests failed.  Whenever the Hard Disk Short/Long DST test fails that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue  HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby Please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media) Note: Back up all the personal data to an external drive if it's possible. Otherwise you could connect the failed HDD via SATA to USB adapter with another PC or same PC after replacement of HDD & re-installation of OS and try copying /recovering the files. You can also refer to the below shown link for further support Please click on the link In order to Identify, Prevent, Diagnose & Recover from Drive Failures on HP Notebook Hard Drives & Solid State Drives : Read more

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I've a Packard Bell desktop PC running Vista Home Premium. Have had it for a couple of years. Have kept up to date with all relevant updates.
On Sunday when I turned on my PC and screen the screen did not display (remained black). Windows loaded and I then turned the screen off and turned it back on again and lo-and-behold the display was OK and remained OK thereafter. The same happened on Monday so I did a system restore to last Friday (when all was working OK). Today (tuesday) the same - black screen on start-up - occured. I had not added any software between Friday and Sunday, I do not use any 'hibernation' type functionality.
If I do a restart the screen displays OK.
Help I'm a bit lost as to what may be causing this behaviour ?
Any advice greatly received

Answer:Black screen at start up

Hello BazzaS and welcome to the forums

I think a good place to start is by doing a clean boot:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Follow the instructions in that link to establish what's the problematic startup entry


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Dear all,my T42 - Type 2373 does not start any more. After pressing the power button the control LEDs come on, however the screen stays black. The only sign of life is the CPU fan. DVD drive and hard drive stay quiet as if they are getting no power. Same behaviour with/without battery (just with connected power supply). Any idea what could be wrong?Thanks in advance!ctheisinger

Answer:T42 - does not start any more - black screen

have the same problem see the thread:  only black screen / T42

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Windows 10 was downloaded.PC was working ok for several weeks.When tried to start PC one day, just left with a black screen and it said Windows was missing. As Windows 10 was downloaded from internet it is not possible to reinstall it.  Why would it disappear and how do I begin to rectify the problem?

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I was using the computer and an update was taking place. I cancelled the update and now when I start up the computer, it goes through the start up process, but when it is done all I get is a black screen nothing comes up. I have a Dell Inspiron 1720 running Windows Vista and it is extremely important to get this back up and running. It is my husband's business computer. Anyone that can provide any help, I would greatly appreciate it.


Answer:After Start up all I get is a Black Screen Please Help!

Try a Startup repair as described in this article

If the system stops responding in a similar way during the startup repair, it is a very serious problem, read these articles very carefully

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when i turn on my laptop theres a black screen thar says insert correct disk and press enter

Answer:start up screen is black

Hi there,Please make sure there is no disk in your laptop cdrom tray. Get into BIOS and make sure hard drive is selected. If these 2 things are ok then there can be a problem with the operating system and it need to be re-installed / Repaired.Best of luckImran Khan

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every thing is as per normal untill after i type in my password and it finish loading. After it loads , it does'nt show me any application or my background. It only shows me a black screen and my mouse arrow. I can still see my mouse arrow moving and go to task manager . When i press and hold my power button and restart my laptop, the same thing happens. I can only use safe modes. Can someone help me? By the way im not a computer pro so simpler answers will help


Go to Solution.

Answer:Black screen after start up

Post you laptop model, and the Operating System you are using, please.

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My XP computer is not able to start properly. It will load up like normal until right after the XP logo screen. At that point, the screen stays black with the mouse pointer. Although I can move the mouse around the screen, I cannot left click or alt-cntrl-del to open up task manager. When I try to boot in safe mode I get the exact same problem - it won't get passed a black screen with a mouse pointer. Any help would be greatly appreciated. Thank you for your time.

Answer:XP Help - my pc won't start, black screen

Hi .Worth reading, Black Screen (fixmbr) -;en-us;314503 Louis

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I have a Gateway laptop with Vista. Before today it never really caused me any problems and there was no critical warning signs.

My problem is upon starting my computer the screen is black and nothing happens. I can hear the fan running but at a lower volume then usual. The keyboard does not respond at all so pressing F8 or any other commands is useless. The CDrom does respond if I press eject on the side.
There are two things that I did today that I normally never do. First, I ran a disk clean up and I also had a USB "F Drive" SanDisk inserted into my computer because ironically I was seeing if I could use it to back up all my work and notes but I had no success.

After turning off my computer, this problem occurred maybe 20 mins later after I turned it back on. Also, there is no cursor on the screen it just a blacks screen with nothing else on it so it doesnt even look like that my monitor is on. I tried plugging my laptop into another monitor to see if that was the issue but it wasn't.

If I find a recovery disk to use will I be able to recover my work? Any ideas?

Answer:Black Screen on Start up

Go with starting up with the recovery disk.
See if you can get into SafeMode and run SF Diagnostic Tool - Using for Troubleshooting - Windows 7 Forums
Then post back so we know how you are doing.

Welcome to Vista Forums

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I have an HP laptop with XP Home. The laptop is not booting into Windows. When I try to start it, it goes past the BIOS to a black screen with the safe mode and other start options. It allows me to make choices, but freezes after a choice is made. The laptop is out of warranty, so I would like to try to track down the problem without resorting to their tech support. My first impression is that the hard drive may be the problem as I know several other people with similar HP models who have experienced HD failures within the first year. The laptops of this model seem to run very hot as they have Celeron processors that are not of the M variety. Any suggestions as to where I can start to look for the solution?

Answer:Black Start Up Screen

jenks318 said:

I have an HP laptop with XP Home. The laptop is not booting into Windows. When I try to start it, it goes past the BIOS to a black screen with the safe mode and other start options. It allows me to make choices, but freezes after a choice is made. The laptop is out of warranty, so I would like to try to track down the problem without resorting to their tech support. My first impression is that the hard drive may be the problem as I know several other people with similar HP models who have experienced HD failures within the first year. The laptops of this model seem to run very hot as they have Celeron processors that are not of the M variety. Any suggestions as to where I can start to look for the solution?
JerryClick to expand...
IF it locks up no matter what choice you make [like even safe mode, last known good config etc] there's a few things you can do.

1. remove recently added hardware, reboot. fix? if no go to step 2.
2. get your copy of win xp [the cd] out and put it into the cd drive. turn off the computer. turn it back on, and boot to the cd [*****see note below]. while its booting to cd it could take a few mins. once at the setup screen chose R for repair, then on the next screen you hit the 1 for the os choice, then enter, then enter for the password, then you'll have a prompt.. just type chkdsk /r and hit enter. this'll take 45mins to run. when done turn computer off, turn back on.. let boot up if fix great if no then step 3.
3. r... Read more

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 My wife has a Pavvillion 13-s128nr.  When turning on the machine you get a black screen.  The power light is on but nothing shows up...totally black.  I rebooted the machine a few times same result.  I left the machine on to drain the battery.  Plugged it back in and restrted it same issue.  We bought the machine in November 2015.  What are my options with getting this back and running. thanks,Rob Topham

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Hi there,

I am running windows 7 on a Toshiba Equium P300, and am experiencing problems on start up. What I am getting is a black screen without a cursor, just after the Toshiba screen disappears, which then allows me to do nothing. I am able to get to the F2 & F12 screens but struggling from there. I have tried changing the boot priority, but nothing works, just the black screen. F8 does not work, it just bleeps at me when I press it.
Help me please, because I am starting to believe there is nothing I can do.

Answer:Win 7 Black screen at start up

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Hi, I have a HP laptop - Windows 7.  I closed my laptop and later when I reopened it, it froze up on sign in (cursor blinking but mouse wouldn't move).  I shut it off and restarted but now only goes to black screen - won't go to sign in at all and the fan runs. 

Answer:Screen is black on start up

Turn it on, then hit F8 immediately and keep tapping it and see if it will go into safe mode.

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Hello, I seem to have a problem with windows as it starts up it will get to the desktop, load the icons, and start bar, and then suddenly go black for a few seconds and then proceed as normal. I'm not sure I've noticed it before, and it get's to be quite annoying, as I've never seen it do it before. I have no unusual programs booting up at start up. I think it may be the ATI drivers, but I'm not sure.

Also, sometimes after I let my computer sit after a while, and wake it up, it will just shut itself down, and that REALLY pisses me off. I checked to see if i had it setup to turn my harddrive off after idle, but no, nothing is set to turn off after idle.

Hopefully someone can help me with this, and if anything sounds too vague, please ask me for more information, thanks guys.

Answer:Black Screen at Start

It is the Ati drivers.. They blanc the screen for a second right after boot.. I think it started with the .net catalyst control center versions of the drivers...
Your second problem, I am not sure about.. I don't think it is the Ati drivers doing that..

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Question: Black Start Screen

A friend (Win XP)cannot start correctly. He gets a blck screen with the usual options - start in safe mode, last configuration etc but which ever one he choose the same screen returns. His son who is an expert does not return to this country for a couple of days and I was asked if I could help. Well I cannot. If it will not load with any of the four options what can be the problem, please?

Answer:Black Start Screen

If he has the installation DVD you could try a repair install.
Follow the instructions EXACTLY and you will not lose data.

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I have been trying to fix my cousin's netbook for the past couple days. When I first got it they told me that it had a virus so I was thinking I could just run Malwarebytes and maybe a couple other things to fix the problem but when I got it it turned out to be something different.

First off its an Asus eee 1005HAB, from what I have found out it seems to be a recurring problem that eee computers have.

When I hit the power button sometimes they asus logo pops up(but most of the time it doesn't) like its going to start but it goes directly to a black screen with a blinking underscore in the top left corner. I can get to the BIOS but nothing else works. I don't have a back up cd (not that it would work no cd drive on a netbook).

Is there anyway I can fix this problem?

Answer:Black screen at start up.

If there is a Recovery Option then try to recover your lappy. For procedure of how to recover it read its instruction manual or Google it on web by visiting to ASUS site entering the model number. If this doesn't solve your problem and as you said u do not have the backup DVD with yourself....then at last I think you have to reinstall the OS........

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so i own a thinkpad model T61 with type 7663-13GI'm using windows vista sp1.It just happen that after the power button is press, it looks like its going to start up but then the LCD remain black and there is no beep at all. even the thinkpad version did not show up. since the battery and adapter is attach,the adapter led, the battery led and the "circle with Z inside" which i suppose it means the lcd are all on.i tried to force it to shut down by pressing the power for several second. i repeated the process but the lcd remain black at start up. i've check certain link and found that it might be the problem with DIMM.But i couldnt find a way to remove the DIMM anywhere.could anyone tell me whats wrong with my T61. This happen for the first time. 

Answer:T61 Screen black at start up

new development. so i try connecting with external LCD and it showed up. and i cant boot my windows. But the screen consist of greena and pink line and it seems the graphic card dont work at all.

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I am having trouble starting Windows XP.

My screen turns black after first seeing the 'Win' logo.

Most people with this problem, seem to have the screen turn black after the Windows XP logo, although mine is before.

I have no option to boot in Safe-mode, etc.

Answer:Black screen following start-up.

When did your pc start doing that on startup, have you intstalled any new programs recently?

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OK, posted a moment ago. Have finally been able to gain access to friends thinkpad (IBM T21). I'm in Safe Mode now. A normal start-up results in the Windows XP log, the grey bar, then nothing but black. Anyone know what this could be??? I'm in safe mode but not sure where to start troubleshooting.

Please help

Answer:xp black screen on start up

In "Safe Mode" click on "Last Known Good Configuration" or try system restore by typing msconfig in "Run" box and go back to last date computer was working. Welcome to Major Geeks sorry about the delay in response, Hope that helps

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Unsure of computer specs; I know that is a an HP computer.

This is my dad's computer, and he said that while he was watching "videos", the desktop PC popped up a BSOD of the Page_Fault_in_non_paged_area error type. After waiting several minutes to re-power the PC, the computer does not load anything, and the desktop emits out a loud and non-stop "whirring" noise. I decided to check the Ram one by one, and they all (individually and collectively) load up past the screen with F11,etc command options, but go no further when the screen becomes black (with a blinking underscore in the top left and an off-centered orange block). I've attached a picture of this.

Answer:Black Screen on Start Up

Did you try Alt + F10?

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Well, my main computer, upon bootup will sit with a black screen on the monitor. Now, the monitor doesnt even detect that the computer is sendign it a signal as it says "no signal input" when i turn the screen on and then remains black.

Normally when i turn my computer on there is a loud whirring noise that thend ies down to a softer noise and then boosts back up to a louder whirring noise again and remains that way through use untill shutdown. Now it doesnt even go past the first stage (it remains with the softer noise). Whats more, the flashing light on the PC case that normally goes crazy upon bott up and game use etc, to indicate hard drive access, doesn't flash once.

All this came after earlier that day i kept recieveing a blue screen of death after the vista loading screen. As a result i pulled out and plugged back in both my graphics cards (leaving them out for about 10 seconds) before reatching the 'crossfire' slide and tryign again, only to find the previously described black screen problem.

I then tried plugging my screen into a different socket (on the graphics card that previously had nothing plugged into it) and i still recieved the same problem with no variation. Upon trying to plug in my old screen (recieved my new one 2 days ago) there again, was no variation.

My system has the following specs:

- intel quad core CPU overclocked to 3.2ghz.
- 2x ATI radeaon HD 4870's om crossfire mode. Overclocked to have a comb... Read more

Answer:Black screen on start up

i kept recieveing a blue screen of death after the vista loading screenClick to expand...

What error(s) were on this?

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All i see is a black screen(it is even in sleep mode)
When i start my pc, all the fans start working, HDD too, but I dont see anything on screen.
My keyboard is not even active(i have back light) therefore i cant spam the bios button, but even if i could, my screen isnt turned on...
I tried removing hdd, placing the Win7 install CD but it still wont boot from the installation disk.
I removed the battery on the motherboard to reset bios but it didnt help.
From what I read MBR might have become defective(i have no idea what it is and how to fix it)
Specs are:
I5 4460
GTX 1060 6 GB
GA-B85-HD3 Gygabite motherboard
1TB seagate HDD
8GB ram
500W PSU.
Win10 64x.
Im really desperate, and need help.
I cant stand all the problems happening to my pc anymore.

Answer:Black screen on start up

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I was removing programs to free up space and now when I start up after windows starts all I get is a black screen and nothing more. I tried safe mode but got the same result....nothing. PLEASE HELP!!!

Answer:Screen is black and will not start

I think you've removed you display drivers. Can you boot in safe mode with VGA mode turned on? And also do you have a graphics card?

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I bought a zoostorm computer about a year and a half ago, turned it on the other week and get a black screen on the monitor and the mouse and keyboard dont work. I cleaned the psu etc tried a different monitor and vga cable and still nothing. So i then bought a new psu and motherboard with an intergrated graphics card but it is still not working. My pc doesnt beep when turning it on but it also never has. Any help would be great.
thank you.

Answer:black screen on pc start up

Any signs of life? fans spinning, LEDs, hard drive running?

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i am running a acer am1201 and i have a problem with my gts 250 1 gb oc but i get the acer screen with the f10 and f2 but after that it goes to a black screen and sits there for like 45 secs and then it goes to logon on screen wich takes like 2 seconds after it starts to load again and pic shows up just wondering what i can do about this

Answer:black screen on start up

The black screen is your start up screen. If you look through the tutorials you will find a few on the start up screen and how to change/ customize it.

Let us know,

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sorry if this question has been asked before.

I'm working on a computer that seems to boot up normally, but after the windows XP splash screen, it loads a black screen. I tried going into safe mode, but the screen is still black, but with the warnings on top and bottom of the screen that i'm currently in safe mode. I tried booting into safe with command, but still black. the task manage will not come up, the windows key will not bring up the start menu. I've tried a different monitor and it comes up the same. any thoughts before I ghost the drive and attempt a windows repair?

Answer:black screen at start up

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Start up in safe mode and reset your displaySee link here for how to start in safe mode

Answer:Re: Black screen after start up

Install video card drivers if you have not yet done so.

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I'm using a Dell Inspiron 1501 laptop computer running Windows XP. The problem I have been experiencing is during start up. When I turn on the computer, everything begins to load but I am not allowed to do anything until the screen "blinks" to black and then back to my desktop. I then can access programs. If I attempt to do anything before the black screen "blinks", the computer nearly crashes as it struggles to execute the command. Any idea's? Thanks

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When I start my laptop, it will start to load, the windows logo appears, and then it screen goes black.  I'm able to move the cursor .kindly solve my problem.
i have soNy vaio E series VPCEG35EN  laptop.
Windows 7 Home basic SP 1 64bit os.

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Sorry I don't have the specs for this computer as I am offsite but, when we start the computer it won't get to the Windows screen. After the normal initial screen it just goes black with the blinking cursor and never advances further. Weirdly if I opt to boot via the CD drive (even if there is nothing in the CD drive), it will advance and load Windows and function completely normally. The glitch is only apparent when booting up.

Answer:Black screen on start up

Go into the BIOS setup screen and then set the CD drive first in the boot order and then save the change and exit.
See if that helps.

What's the brand name and model name and complete model number of that computer?


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I have a presario f500 and when i try to start it up it will go though all the logos but when my desktop should start it just goes black i can get into the desktop if i use safemode does anyone know how to fix this or is the laptop done for. thanks for any help

Answer:black screen on start up

Graphics (video) driver is corrupted or could be related to it.Start here: to Software & Driver download, select your OS ( is it Vista?)There's only 1 graphics driver for Vista:   NVIDIA GeForce Go 6100 VGA Driver

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Hey all, I've been having a rather unusual start up problem, which I can't find relevant information on, through google:  
When I try to turn my laptop on, it only gets so far:
vaio logo

 logo.jpg   144.51KB
then black screen with tiny flashing dash

 dash.jpg   149.81KB
and that's where it stubbornly stops. Every time.
I can't even get to the boot menu. No amount of hitting F8 takes me to the boot menu, or produces ANY response (yes, it's definitely F8 on this computer). The only thing the computer responds to in this state is ALT+CTRL+DEL, which restarts it.
A bit of context:
Last night my computer had a small "blue screen" crash -- nothing unusual, this has happened to me before on this and other computers, without any serious damage. But this time, I'm having the problems described above. 
What I've tried so far
Here's what happens when I try to boot using my Windows Vista installation/recovery disk, downloaded and burned from this site.
Vaio logo, black screen with dash, and then upon hitting F8:

 penguin.jpg   204.87KB
I hear the CD drive spin (which is a good thing, means it's working), but then an image of the Ubuntu penguin and lots of commands that I don't understand. That's absolutely not what the CD is supposed to do.
I have n... Read more


One thing to check first is if the drive is not dead or still usable at this stage. Try reseatting the hard drive but first inspect the pins and contact points if they are not damaged or dirty. If everything is clear, reseat it properly with some or most laptops have screws to keep them firmly in place. Remove the laptop battery and press the power button for half a second. Now try booting it up again. If nothing happens go here and use the bootable disc to try and salvage your data. Let us know how it work out.

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Screen says this upon startup.
(Alert! OS Install Mode enabled. Amount of Available memory limited to 256MB. Strike the F1 key to continue, F2 to run setup utility)

Every tool I run on this machine says there is no HDD installed.
F1 does nothing and F2 just goes into the BIOS and shows no sign of a Hard Drive installed anywhere. Please help if anyone has had this problem.


System Info
Dell Dimension B110
Service Tag-30YWJ91
Celeron 2.53 Ghz.
Win XP Home

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Hello I have a Toshiba Satellite L305-S5921 with me and it seems that when I turn it on it takes a little while for the windows logo to appear and after it is done loading, it just turns into a black screen and that's it. The screen is still on but it is black. And I hear the system running like its supposed to. I can't put in any commands and I haven't tried safe mode yet because when I restarted the computer, it didn't even bother to load up the Windows logo screen like the last time I booted it up. Can anyone help me with this problem? I have a feeling its a problem with the video driver but I'm not sure.
Please help, thanks.

Answer:Black Screen after start up

Safe mode isn't working, it still gives me the black screen. :/ I have no idea how to get around this, please help.

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I have an hp computer with Windows xp pro. After it boots the screen flickers and then goes black...hangs...then eventually shuts down. I can start up in safemode fine. I've tried diffrent monitors and formatting and reinstalling windows but still nothing. Any help would be greatly appreciated.


Answer:Black Screen after start up

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hi u guys thanks for viewing

Whenever i start up counter-strike 1.6
it shows the 2 Cts holding their guns, u know when u load up CS it shows the 2 guys and then the menu pops up : find server, friends list ect.

well when that shows up EVERTHING TURNS BLACK everything i get a blank screen, i can only see my mouse. i move the mouse around i can hear the clicks of the menus when i go over them. i than have to alt+tab and click on counter-strike icon at the bottom. when the screen comes back up i get the black screen again.

i have to do this about 14 time until i get the CS screen back. it sucks....

a lot of people have this problem but i have searched the forums and came out empty handed. PLEASE HELP ME!!!

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Hi, I hope some of you can be of assistance to me.

This morning when I started my laptop I got the always pleasant black screen treatment...

It is an Asus F7SE, about two years old.

The computer starts, fans are running, lights for power and "on" working, the initial sound/beeps and the "ASUS" letters at the very beginning. Then black screen. I get no BIOS Post (info at the start) and Vista is not starting.

Have anyone experienced something similar or have any idea what I can do?

I have looked around on the net but not found anything helpful so far. I am not what you would call a computer expert but have some knowledge at a beginner/intermediate level.

Any helpful answers are much appreciated.

Answer:Black screen on start up

Hmm probably some virus or malware? Have you installed any software recently??Have you tried safemode? Is it working or the same blank screen their? If not try a virus scan or system restore.
You can also try this or either of these should help.

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My son's computer has a black screen when you turn it on. No splash screen, nothing when you hit any F keys. lights indicate machine is on. no fan spin. Is this possibly a bad hard drive? I tried plugging into an external monitor...nothing happened.

Answer:black screen on start up

What type of machine is it? Desktop / laptop? Make and model # would be a good start.

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Have a Sony Vaio VGC-RA820G Model PCV-A11L
Just getting a black screen,the vaio screen comes up and the intel inside then it goes black Have windows home xp
Any help.
Also looked at about 20 pages for the same issues and will look again

Answer:No start up Black Screen

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

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Please can someone help me? I am NOT technically minded and so find it hard to sort out problems or even understand the answers (not a good start).

My PC has been running well - until today! I switched on, the PC worked, it booted up normally and got to the 'windows loading' green bar at the bottom. The screen went blank - the monitor did not go 'off' and neither did the PC.

If I turn the monitor off and on, the screen display is all there - windows has started and there's my desktop. Before I can do much with it though everything goes black again. I tried this a few times and the same thing happened. I booted up with my finger on F8 - booting in safe mode is no different - the PC responds as it should but the screen still goes black. By switching the monitor on and off repeatedly I limp forward to the point where I can do a 'windows repair'. This appears to work and I am now using my PC (obviously).

I have no idea if this will happen again - I wondered if some automatic update has clashed with graphics drivers but I don't know what I'm talking about nor what to do with the thought :-)

Please could someone give me a best guess solution in easy speak - I stress - I'm not in the least bit techie - any help most gratefully received - I'm scared to switch off now in case I can't get back here! Thank you.


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Everytime i start my laptop i get a black screen saying windows did not start succesfully.And it gives me some options,safe mode with command,safe mode with prompt,safe mode,last known good configuration,and start windows normally.When i pick start normally it comes on with no problem,im just worried as to why im getting this black screen every time i boot up.

Answer:Black Screen At Start Up!

Do you know exactly when it started doing this?

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I Have Win. XP Professional

The last two days when I start my computer up in the mornings, I get a blank black screen. The first day I rebooted and held the f-8 button down and everything was back to normal. The system ran fine all day. Today, it started the same way. I hit the f-8 button, nothing. I find my xp disc, put it in, restart, everything back to normal again. What is going on with this? Also, I hit the f-1 button and got the bio screen up, but nothing else. I am afraid I have a virus working in there somewhere. Please advise!!!

Answer:Black screen at start-up

Go to the Virus section and go thru Osiris's guide. That will clean your system of all viruses and spyware.

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I have problem with black screen during start up on my laptop HP Pavilion g6 seriesWhat should i do to fix this

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I now have a black screen at startup. Before I had a blue screen at startup and it would say things like "Panic Stack Switch" or "No More IRP Stack Locations" or "Bad Pool Header". This would happen when I would start up the computer or when I had some down time and instead of going into my screen saver the blue screen would come up.

I ran Combofix and now I don't get the blue screen at all. I get a black screen at startup. If I turn off my moniter and then turn it back on I get my regular screen for a second and then it goes black. This is my system information.

Microsoft Windows XP
Home Edition
Version 2002
Service Pack 3

Gateway, INC
Intel ?
Pentium ? 4 CPU 2.4 GHz
2.40 GHz, 512MB of RAM

What should I do?

Answer:Need Help. Black Screen At Start Up

Can you boot into Safe Mode?How to start Windows in Safe ModeIf so, try running chkdsk:Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After it?s finished it will restart into Windows automatically.

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