Computer Support Forum

Error Message - LOAD DLL - Hook Load Failed

Question: Error Message - LOAD DLL - Hook Load Failed

Started receiving this message a few months ago???? I read another similar thread that said to search hidden folders and files so here's my results:(mag_hook.dll ----- C:\WINDOWS\system32)(narrhook.dll ----- C:\WINDOWS\system32)(NeroSearchTrayHook.dll----C:\Program Files\Common Files\Ahead\Lib)(QOEHook.dll ---- C:\Program Files\eTrust Internet Security Suite\etrust Anti-Spam\QSP- ---- C:\Program Files\CA\SharedComponents\PPRT\bin)(mslhook.dll ---- C:\Program Files\Common Files\InstallShield\Ebgube\6\Intel 32) Any suggestions as to how to stop the error message? Thanks, Jill

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Preferred Solution: Error Message - LOAD DLL - Hook Load Failed

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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When I boot my PC I get an error message "Hook Load Failed."  OS is Windows XP.  What does this mean and how do I fix it? :-?

Answer:Error Message:  Hook Load Failed

Probably a missing or damaged .dll file. More information would be helpful. When did it start, what happened before it, etc.?See below.

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Right this tiny wee box loads with error message above right after Avast loads up and before Ewidothen the laptop loads as normalAcer aspire3003LMI 6months old - Windows XP Home sp2 - Avast AV -Spybot search and destroy - Adware 6 personal - Spyware blaster all fully updated, connects to the Internet via BT Yahoo Broadband through Voyager 2091 Router,the most recent installation was Ewido the resident sheild never loads and it seems to update several times a day hope you can help as it has got me stumped.thanks in advance Mammak.

Answer:Load dll hook load failed

Hi MammakI have read recently there is a problem with Ewido's resident shield loading on startup and has to be done manually.I do believe ewido are trying to fix this issue.I have exactly the same problem,but this does not worry me to much.Maybe a reinstallation of Avast and Ewido will help,Remove from add and remove programs.Good luck Ma :-))

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Right this tiny wee box loads with error message above right after Avast loads up and before Ewidothen the laptop loads as normalAcer aspire3003LMI 6months old - Windows XP Home sp2 - Avast AV -Spybot search and destroy - Adware 6 personal - Spyware blaster all fully updated, connects to the Internet via BT Yahoo Broadband through Voyager 2091 Router,the most recent installation was Ewido the resident shield never loads and it seems to update several times a day hope you can help as it has got me stumped.Thanks in advance Mammak.PS. this my second attempt at this thread I have aince uninstalled Ewido and reinstalled Avast still the same is happening?

Answer:Hook DLL failed to load

Hi mammakMake sure that you can see hidden files and folders:1. Click Start.2. Click My Computer.3. Select the Tools menu and click Folder Options.4. Select the View Tab.5. Under the Hidden files and folders heading select Show hidden files and folders.6. Click Yes to confirm.7. Uncheck the Hide file extensions for known file types.8. Click OK.Search for Hidden FilesBy default, the Search companion does not search for hidden files. Because of this, you may be unable to find files, even though they exist on the drive.To search for hidden or system files in Windows XP:Click Start, click Search, click All files and folders, and then click More advanced options.Click to select the Search hidden files and folders check boxes.Now look for hook.dll - where is it located?

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Hi guys, I come to you like the guilty little children do... I had a Spyware problem which I solved with Lavasoft Ad-Aware 2008, but now I have this little boring message appearing at every startup.I know the cause is a process which should not be run, but what one?Hope you may help finding it out...Thank you,Fabio from Milan Logfile of Trend Micro HijackThis v2.0.2Scan saved at 18.53.04, on 05/02/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Programmi\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\Programmi\File comuni\Acronis\Schedule2\schedul2.exeC:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exeC:\Programmi\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exeC:\WINDOWS\system32\svchost.exeC:\Programmi\Java\jre6\bin\jqs.exeC:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXEC:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exeC:\Programmi\NVIDIA Corporation\NetworkAccessManager&... Read more

Answer:"Hook load failed" DLL problem

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the ... Read more

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when i copy sth in window explorer, this error message 'failed to load resource DLL' appears occassionally when i paste it. click ok and everything still functions normally. any solution?

Answer:error message 'failed to load resource DLL'

failed to load resource DLL

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A few days ago, my Outlook Express started sending me error messages that read, "Address Book failed to load. Outlook Express is incorrectly configured, please re-install."

So I did some research, and came across three possibilities as to how to fix this problem.

#1. From Microsoft Support (who couldn't possibly have made this any more difficult and confusing, talking about a security update that has to be uninstalled which I never installed in the first place but must be an automatic update, yes?? Yikes, scary stuff for a barely computer literate old gal!), and,
#2. Fred Langa's letter, from InformationWeek, about rebuilding/refreshing/reinstalling XP, and
#3. From the Help and Support resource on Windows XP Home Edition in the Start menu.

And here's where it gets confusing for me.

#1. Microsoft Support talks about uninstalling software updates, something about "patches" which sounds dangerous to me because who knows what else can be uninstalled along with those patches ... plus, I can't find the wab file in the C drive where they say it's supposed to be located ...

#2. The Help and Support resource in my Start menu, which is a completely different set of instructions altogether than #1 and #3 and seems quite straightforward, not mentioning anything about uninstalling software updates, but simply offering instructions on the procedure to rename and replace the wab32.dll file.

So which is the right way to do this? It seems th... Read more

Answer:error message: Address Book on OE failed to load

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I have Toshiba Satellite PRO U200 notebook with pre-installed VISTA Business
after restart, even for the first time, have the following error in Event Log:

Log Name: System
Source: Service Control Manager
Date: 07.07.2007 01:29:15
Event ID: 7026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: toshiba
The following boot-start or system-start driver(s) failed to load:


cannot find any solution !

knows someone howto solve this problem ?

Answer:Error message "failed to load Tosrfcom" on Satellite Pro U200

Hi buddy,

did you already recovered the system (installed it completely new from scratch)? If not already did, then do it and watch if the same error appears again.
Maybe it?s just an software problem and could be resolved by re-installing the operating system.


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failed to load library 'd3d9.dll

Answer:can not load skype with this error failed to load library 'd

failed to load library 'd3d9.dll

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Purchased a copy of office 2003 (downloaded from the internet complete with serial number) - loaded over the top of an office 2000 program - loaded no bother - now I am unable to access Outlook Express and get the message "The address book failed to load. Outlook express is incorrectly configured, please reinstall". When I attempt to open emails I get a message "There was an error opening this message. An error has occurred". My operating system is Windows XP with the latest patch. Any assistance in resolving this would be much appreciated

Answer:Error message "The address book failed to load. Outlook express is incorrectly config

Found a solution - not the quickest but it worked - uninstalled Office 2003 and reinstalled XP over the top as per Microsoft article ID 315341 - the real time waste was having to reinstall all the XP patches

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Windows Update Won't Load--gets error-"This page failed to load". My system=32 bit operating system which is Vista Ultimate.

Answer:Windows Update Won't Load--gets error-"This page failed to load"

Hello sgibbins,
Try here, people have had some good results doing this. please post your results. Good luck.

JSI Tip 2805. Windows Update 'Cannot Display Page'?

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I keep getting the following message which I don't understand:

" Output Firewall
Output Firewall
Failed to load Output Firewall netwark operation driver.
Output Firewall functionality is limited: failed to load AFW.SYS driver."

I'm using the free Outpost Firewall which I downloaded from the Majorgeeks site.


Answer:message: failed to load AFW.SYS driver

Go here and see if this helps.

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I use Vista home edition.
When booting up I get the above message.
Can someone help me on this one

Answer:Message: c:\programdata\IcNuyIgiby.dat failed to load

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer. Make sure that Addition.txt is ticked as well.
Press Scan button.
It will make a log (FRST.txt) in th... Read more

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When booting up on Vista Home edition I am now getting the above message.
Can someone help me get rid of it

Thank you

Answer:Message: c:\programdata\IcNuyIgiby.dat failed to load

You are being answered here, no need for multiple posts.

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In my event viewer over the last few day i have been getting and error that states The following boot-start or system-start driver(s) failed to load: atapiPCIIdeWhen i check the online help it tells me that the driver may not be in the expected place,but i have no idea where it is now or where it should be,there seems to be no ill effects of this driver not loading,at least not yet can anyone point me to where this driver should be and where it might be now.

Answer:Failed to load error

As know one answered i tracked it down it wasn't easy but it turned out to be the nvidea drivers ATA driver that wasn't installed correctly.

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I am in the process of moving files from my old computer to an external hard drive to put on my new computer. I put a bunch of folders with pictures in them into just one folder. I moved this folder to the desktop. (I wasn't thinking-I should have just copied the folder from 'My Pictures' to my external hard drive). I also moved a folder of mine containing word documents. Now I am unable to view the pictures (Error "Failed to load photo" comes up) and I can no longer view my word documents anymore. Any suggestions?

Answer:"Failed to load photo" error

Did you check the default programs for opening these files?

What's the Word error message?

In any case...move the folder from the desktop...then run chkdsk /r command on the partition to which you move the folder.

How much RAM installed? How much free space on Windows partition?


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In Windows 8.1, whenever I start Windows Explorer, an error dialog box opens that says:

"Failed to load resource DLL"

I click on the OK button and Windows Explorer starts.

This also happens when I right-click on a file.

It does not happen when I click on shortcuts that I made for particular folders.

It is annoying.

Does anyone here know how to stop this?

Thank you for your help.

Answer:Error: Failed to load resource DLL ???

This is one of the cases where running this command is actually appropriate.
Open cmd as administrator and run:

sfc /scannow

Report back with what happens.

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C:\WINNT\SoftwareDistribution\Download\6ca7b3a8efd 5a9b6f87fff395a2eb989

I am having intermittent problems booting due to a "NTDETECT failed to load" error. Sometimes the machine boots and sometimes it doesn't. I did a search for "" and found several copies including one in the above directory. Can I delete this? . Any help would be greatly appreciated.

A couple of things I should clarify and add:

The computer eventually boots after several attempts.

Once it has booted, it will reboot repeatedly, until it has been shut down for several hours, then it gives the NTDETECT error again.

My XP installation in configured to that I get the Recovery Console as a startup option. When I tried to boot to the Recovery Console, I got the same error.

I found one registry key that points to the folder mentioned:


The value "AutoRecoverMOFs has several files listed including:
c:\winnt\softwaredistribution\download\6ca7b3a8efd 5a9b6f87fff395a2eb989\licwmi.mof

I have a Hijack This log, but the guys in the security forum say it does not seem to be a virus or spyware.

Answer:NTDETECT Failed to Load error

im not a genius or an expert.....but this sounds like a virus or a corrupted system file......that NTdetect should not be in that folder...thats why i think its a virus......why not format and re-install OS. that always is a bottom line fixer. thats what i would do to save time, but thats the network admin in me :p

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In Windows 8.1 whenever I start Windows Explorer, or right-click on a file, a dialog box opens that says "Failed to load resource DLL." Then everything works normally. It is annoying.

In my searches I found that this may be caused by WS-FTP, which I do have loaded.

Does anyone here know how to get rid of this?

Thank you for your help.

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tracking down and getting rid of things that cause error to appear in event log. one of the few left is the rx filter failed to load issue. seems to be due to roxio program somehow and perhaps related to 32/64 bit issues. suggestions or ignore?


Answer:rx Filter failed to load? - error in events log

Roxio tends to be buggy, do you have a Roxio CD/DVD burning program that is certified Win 7 compatible? If not it is time for an upgrade to the Win 7 compatible version (or do what I did and dump Roxio for Nero).

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Google chrome wont let me download it says, "Virus scan failed", Windows Vista Home Basic, IE8.Wont download anything not even from Windows update

Answer:cannot down load error virus scan failed

Hi,Please refer to the link mentioned below:, perform complete scan using the antivirus installed on the system.Thanks & RegardsManshu S#iworkfordell

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New user here.  I'm a self-taught webmaster (, &others) for almost twenty years now.
I think this problem is unique to AOL's browser inside their Desktop.
I have a form on my web site that loads another page in the same folder upon clicking the submit button.  This file is part of the "<form action=" parameter.  One of my users is getting this error when he keys submit:
Load Failed
Load of URL****.php failed with error code -101. 
I hid the name of the file because I don't think it's relevant to the problem.  But will show it if needed.  I have searched for this verbiage and error number of days with no success.  Try as I may, I have been unable to duplicate the problem, even when I use the form inside AOL's desktop!
Does anyone here know what could be the cause for this error?
Friendly Webmaster

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I was making copy of some family pics. Burned 1 disk and started the second one and the computer rebooted. Error message appered LOAD FAILED.Tried to backup data...nothing.Used recovery disk to clear all and start all over again...again the same message..I need help pls. Tried a lot of things from the WWW but am unable to resolve the error and start the Recovery of my Computer.Thanks,MONY

Answer:Load failed error @ startup in Windows ME

Mony,A clearer explaination would really help  Error message appered LOAD FAILED.   When did this happen,  when the system rebooted? when your application tried to start?Tried to backup data...nothing.   If the system didn't boot all the way (you're not clear on this) you couldn't back up your data anyway.Used recovery disk to clear all and start all over again... How far did it get?  recovery disk being the ME cd or a diskette you made?Alan <><  

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I'm running Windows 7 64 bit on a custom built computer with 8 GB ram, AMD Phenom II 3.7 GHz processor, Asus Motherboard, and a 1 GB HDMI graphics card.  The program I'm trying to use is Eclipse 64 bit edition.  I have JDK and JRE v6 u29 installed to my computer.  When I run the program I get the following error:Code: [Select]Failed to load the JNI shared library "C:\Program Files\Java\jre6\bin\client\jvm.dll"My internet security is IObit Advanced System Care and Malware Defender.  I've tried reinstalling JRE and JDK 6u29 a few times as well as Eclipse.  All of the solutions I've seen on Google you had to pay for.

Answer:Windows 7 jvm.dll file failed to load error

try this:in eclipse.ini,after:Code: [Select]org.eclipse.platform
add:Code: [Select]-vm
C:\Program Files\Java\<your jdk version folder>\bin\javaw.exe

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I am new user bu mistake I have removed internet explorer, I have downloaded internet explorer 8 again but while installing it the error comes -- loadlibrary failed to load ieframe dll. pls suggest how to install internet explorer 8 again.

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Hey Im wondering if anyone can help
I did do a search but couldn't find the answer and I hope I am posting on the right forum
I have a Vista laptop and I tried to install PC studio 3 from the samsung fun club place and it doesnt work just says its removing but Im trying to install and when I go to unistall it I get this msg
error number 0x80040702 Failed to load DLL:ISUtil
So I cant uninstall it to try to reinstall it
Can anyone Help

Thank you!

Answer:error number 0x80040702 Failed to load DLL:ISUtil

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Hi guys,

My freind has a dell computer with windows XP, which was running very slow. I carried out some maintenance i.e. uninstalled some unnecessary programs. I also ran 'msconfig' and unchecked some programs under the startup tab. Now when the computer starts, I am getting a very strange message to the effect of:-

'cannot load &#9632;&#9632;&#9632;&#9632;&#9632;&#9632;&#9632; '

Thats right a bunch of squares or ascii characters. I clicked 'o'k and got a similar message another three times. The computer is working but obviously not too pleased with the error message.

Any ideas about this ? Many thanks.

Answer:cannot load error message

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I'm trying to load WIN XP onto a new clean hard drive (40G).

I have an IBM VetVista P4, 1.6 G.

I"m using a new recovery cd I got directly from IBM for my NetVista model.

It begins to load the files and an error message come up on a blue screen that says "The file adpu160m.sys is corrupt. Press any key to continue"

When I press any key it come up wtih the same message.

Appreciate your help; of course I'm sending this note from another PC.


Answer:Cannot load WIN XP, Error message

I'm not sure you can install it on a new hd from recovery disc. The recovery disc is linked to a 'hidden' partition on original hd which, when instigated, will revert to factory settings.

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I have a Tisiba A65 S126 It was working like a champ Then the blue screen came on. As of recent I have install a new hard drive and expanded the memory. Istill can't load the OS system I get the message BIO I386 KDCOM DLL > what do I do Please advise

Answer:error message while trying to load OS

What service pack is integrated onto the OS disk? Do you have another disk to try?

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i keep getting an error message can't load res dll. the problem started after some old games were being deleated

Answer:error message, can't load res dll

can somone please help me

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Helping a friend with their Windows 7 system.. they DON'T Remember what they were installing or uninstalling.. or if they had a power outtage during a microsoft update?.. they can't remember..
That said.. when their system powers up now.. they get 2 very small pop-up boxes in the centre of the screen - the first one announces that a .DLL Failed to load only 2 options are the RED "X" or the [OK] button. As soon as you close it.. a second box pops up..this time identifying itself as ""HOTKEY KEYBOARD.." and only giving the message "Failed" and no other details, error codes..only Red "X" and/or [OK] button
Upon closing that box.. everything else.. works just fine..
..Any idea what ELSE i could run.. to eliminate this .DLL pop-up.. and its' annoying sidekick?
I ran.. finds nothing rogue..nothing suspicious.. nothing comes up.. yellow nor pink.. (no flags.. nothing..i mean.. really clean.. tight.. lean)
i DID find 2 entries ? ???? and ? ??????? one which had the "status/description" listed as missing file.removed the "check-marks"..from their resepective boxes.. .exited out.. did a REBOOT.. no change.. still there..
ALSO RAN the following..just to make sure
Malwarebytes - Anti-Rootkit = 0
Malwarebytes Anti-Malware = 0
Comodo Anti-Virus = 0
Spybot Search and Destroy = initially 71 issues most of those cookies (now turned off)
Eusing Free Registry Cleaner = found and removed - 141.. first pass 56..second pass..
Combofix = found 3 infections 1 orphan,
Comod... Read more

Answer:Win7 boots up fine with Failed to load .DLL error dialog box your ComboFix log and the requested FRST a new topic, following Steps 6-8 of Preparation Guide, Before Using Malware Removal Tools and Requesting Help - .  Note that the new topic is to be posted in the same forum which reflects the Preparation Guide.  If you do not have access to the ComboFix log at this time...please post the FRST log data requested in the Prep Guide.
Thanks .

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I got this error message when trying to open a PDF.

"Acrobat failed to load it's core DLL" error.

I have looked on thier website, but I could not find help there.

Any ideas ?

Answer:Solved: Adobe Reader 8 failed to load it's core DLL ERROR


I solved this my self by doing a little more research on Adobe's forums.

Link :

It turns out it was a conflict with CA antivirus and Adobe. It matters what order they are installed .
To fix I unistalled CA anti-virus> rebooted> Uninstalled Adobe Reader>downloaded Reader 8.0>installed Reader.

Now no more error messages.
Plus my system seems a little faster.

I am considering NOT installing CA Anti-virus back on my system.
Maybe I'll try AVG Free Anti-virus for a while.

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MDT 6.3.8330.1000 , ADK 10, CM07 (work in progress to upgrade)

Hi All,

      i just caputure windows 7 x64 ent from MDT and trying to deploy with CM07, getting error  in setuperr.log"Error [DJOIN.EXE] Unattended Join: Failed to load all required input parameters, error occured processing [Username]: 0x57"
and " [DJOIN.EXE] Unattended Join: Unable to join; gdwError = 0x57". I am not using "Apply Network Settings" to join computer not unattend.xml file. After install driver, image stop at set up windows (looking for computername). I have
setup my osdcomputername in collection. 

   My production image works fine with osdcomputername. i just update this image with IE11 and rebuild the Unattend.xml file.

link is for my log files ...

thanks for help in advance.


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I keep getting this error message everytime i try to load it up , the program its requesting is running , im clueless as normal  It worked before and now it dosent ive made no changes to my system whats so ever.....

Answer:Error message upon load of halo

you're running DXDIAG while you're trying to play? 

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I recently installed an update of the fingerprint reader and now it doesn't seem to work (I just keep getting this Truesuite could not load error. I'm using Chrome and I checked that I'm using the lastest version of the fingerprint reader. Can anyone help? Thanks.

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error message: Can't load msmgr32.dll

Answer:Keep getting error message: Can't load msmgr3

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I've been trying to get onto a website that I've been on many times before, but keep getting a "done, with errors on page " message at the bottom of the screen, and it won't let me log onto my account. It's a rewards site, and I don't want to lose my points! It isn't always the same error, right now it just has Object doesn't support this property or method line:49
Code:0 Char:5

Earlier it was a whole string of letters and numbers.
Someone sugested that I need Flash, but I have Flash 10
I've tried deleting cookies, and restarting the computer.
I use windows xp, and internet explorer.
I have dsl.

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I am using Windows XP Pro and Office 2007. Every time I open PowerPoint, I get the error message "PowerPoint couldn't load the add-in." There is no file name mentioned with this message. When I check the PowerPoint options, and look at Add-Ins, under COM ADD-INS there is nothing; under PowerPoint Add-Ins there is nothing. i do not see any add-ins that i have put there... I attach the initial screen when I open the Add-ins in the options. Can you help me find out why this error message and how to get rid of it?

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I have just upgraded my friends computer from win 98 to win 98 SE. All is going reasonably well but I can't seem to get past an error to reload her Hp psc 750 all in one (printer, scanner,copier I think!LOL) When I try to load the software an error message comes up that says "Error cannot find HPolngo7.dll" At this point the install aborts. Any ideas on what I can do or where I can go to get the missing dll?
One other question I have. Think I have the answer to it after much time searching on the internet today but just want to double check with you all. When the computer is started up we get an error message that says"RUNDLL cannot find the file Loading C:\progra~newdot~newdot~2 DLL. So far what I have found says it is spyware. Is that right?
Thanks very much for your help.
Dorothy E

Answer:Error message when trying to load a printer

1) Newdot~2 is spyware. Get a copy of Spybot and scan your system.

2) Don't use the install cd that came with the printer. Go to HP's website and grab the latest copy of the drivers.

*Note* The driver file is approximately 50MB so if you are not on broadband either order the Cd or be prepared for a long wait =:0

Also, HP's can be picky. Follow the instructions exactly.
If that doesn't help post back.

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Relevance 76.67%

On some occasions when I start my computer I recieve a error mesage i.e. Validation failed for C:\PROGRA~1\ZONEALA~1\ZONEAL~1privacy.zap. The firewall then does not load, and on some occasions the message stays on the screen and will not delete, which means re-starting the computer two or three times before it loads properly. I run Windows XP with an Athlone 1800 processor, I have removed the Programme and re-installed it, but still the problem persists. I would appreciate any help to rectify this annoying problem. Regards johnbull

Answer:ZONEALARM will not load after error message

Is this ZA pro with the passwords set in id lock?it may be telling u someone has tried to find out your info,when u reinstall u need to delete the file that is usually in a temp file in doc settings/your user name/temp they dont show up unless u set show all files and then if the file is corrupt may not anyway.You could always try reinstalling your info.Regards.

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Relevance 76.67%

Brothers computer has an issue....

Compaq Presario v2000 laptop. Turned it off last night before i went to bed and everythings working fine. So i go to turn it on this morning and this black screen comes up that says:

Intel UNTI, PXE-2.0 (build 082) Copyright ( c ) 1997-2000 Intel Corporation
For Realtek RTL8139 ( x)/8130/810X PCI Fast Ethernet Controller v2.13 (020326)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM

then it flashes really quickly, "operating system not found"

and the message starts over and will not load Windows.

Answer:Windows XP Won't Load - Error Message

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Relevance 76.67%

I was asked to look at a computer. It is over a year old. The girl claims she was messing with her computer (not sure what that means) but she claims she was prompted to put in the Cd that came with her e-machine. Apparently, earlier in the week, she had her cd-rom drive opened and the dog hit it by accident. Her complaint was the cd-rom door wouldn't open. I took off the side and the front panel. Pressed the start button. A screen came up and said about scanning the system for errors and that it would repair them and not effect the files. Ok, I did that. Then I got a black screen with the following message:
! ! Qcx0000034 ! ! 251/69108 (_0000000000000000.cdf-ms)

What's amazing is that the door opened without a problem for me. So there was nothing wrong with the cdrom door. Now this is the first time I've really had to deal with Vista because I've heard too many bad things about it. So does anyone out there have any idea what this code means?
The computer is over a year old and it is out of warranty or else I would have told them to call the manufacturer.

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Yesterday after installing Google computer began to snag and hang and then it just froze up. I rebooted it and now my desktop won't start menu, no tool bar, etc...just the wall paper and nothing else.

An error box pops up saying that Windows has encountered a problem and needs to close, then nada....just the wallpaper.

The error says:

faulting application explorer.exe version 6.002900.3156, faulting module deskbar.dll, version, faulting address 0x000060sf

I got here by doing ctrl + alt + del and then chose Mozilla foxfire.....

Under task manager, explorer.exe is not showing, so I can't end the process there

I tried to restart in safe mode and do a system restore, but when I got there, it said that I could not restore to any date other than today's date?

I can't think of anything else to do. Also, when I restarted in safe mode...all my icons are there.

Any advice would be welcome.

ETA: Please....16 views and no one has any thoughts here??? I just need to know how to fix the error.

I did run RegEdit in safe mode and deleted a bunch of stuff related to the google tool bar and rebooted, but still have no desktop, icons, toolbar, etc. showing....only wallpaper.

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Whenever I start my computer the Windows 98 screen shows up then it goes black and says "Windows Protection Error: Please press any key to restart" I press any key and that crappy looking orange lettering from Windows 95 comes up: "It is now safe to restart your computer"Well I restart my computer and tusn out its not safe. I get the message saying Windows was shut down right and I can choose if I want to start in Safe Mode. I can get into safe mode all right but if I start in normal mode I get the same "Protection Error" message. I have Windows 98 SE HP Pavilion191 MB RAMGeForce 2 MX 32MB

Answer:Windows Won't Load - Error Message

How long have you been running 98se?Did you reload or re-install the OS recently?Do you have virus protection?Do you still have the 98se OEM disk?What was the last task you were doing before this happened?

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When I try to start firefox this is the error message I get

Proxy Server Refused Connection

Firefox is configured to use a proxy server that is refusing connections.

The browser is configured to use a proxy server, but the proxy refused a connection.

* Is the browser's proxy configuration correct? Check the settings and try again.
* Does the proxy service allow connections from this network?
* Still having trouble? Consult your network administrator or Internet provider for assistance.

Answer:Firefox won't load error message

nevermind i resolved the issue.

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hi everyone
i have a problem with my computer..i get this error it is called a "wjview error " and the message is "error: could not execute main: the system cannot find the file specified", and also my windows loads sooo slowly i mean i see my desktop but it takes like a min before i actually see my firewall and nav icons. this error message comes up during that process of loading...i am running windows xp pro...
thanks in advance

Answer:error message and slow load

look here

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When I try to load a program, like AVG I get an error message with XUL Runner at top then message box with Error App: Name not specified in application.ini

Not sure what is going on here. Anyone know how to move on with this?

Bob Hagan

Answer:When I try to load a program I get error message

Are you using Mozilla?


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On booting up Windows ME I receive the message "Unable to load sys.dll". Tried Scandisc to repair damaged file. Tried a registry cleaner. Tried the Restore function. All to no avail Though it appears to not adversely effect the working of the computer. It is quite irritating.Any suggestions very gratefully received

Answer:Error message "Unable to load Sys.dll"

Selective startup options in MSCONFIG including,Load Startup group items ? Process System.ini file "checking"Process Win.ini file Load static VxDs Load environment variables

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Relevance 76.26%

Our users have IE 7 and 8. We keep them locked into place by pointing IE to our firewall product (tools > internet options > connections > lan settings), so that only approved sites are the ones that our people can access.In the last few days, several of them report issues with specific websites loading very slowly - load times of over an hour just to get the log-in screen to appear.Troubleshooting Steps:1.) Unchecked the "use proxy server for your LAN" under the IE menus---> Site resolves instantly, as it should---> This pointed me to the direction that perhaps the site wasn't configured for our firewall2.) Re-checked the "use proxy server" box, and specifically configured the site in our firewall---> Site continues to resolve slowly, with the same load times as before performing step 1That would normally indicate that the problem is on the vendor's end. Something may be wrong with their site. And that's the line of thought I was pursuing until I was reported back to that the users are having the same problem on other websites. These new websites they're having problems with are, and have been for a long time, configured properly in the firewall.I'm not sure what my next step is to pursue. What am I looking for now? I don't know enough about networking to figure out where to track next.

Answer:Users are unable to load websites - no error, just 1-hour+ load times for pages


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When I start the game "DiRT", press enter, the message like that, saying, that load profile is aborted, appears. Why? What I did wrong? Is this a bug in the game? I dont want to create a new profile. I wanna go on, but I can't because of this stupid issue.

Im running windows XP SP2. 2.33 GHz / 1,98 GB of RAM / NVIDIA GeForce 8800 GTS

I have a patch 1.2 installed to my DiRT.

Hope somebody will answer.


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Relevance 76.26%

It seems like some dll faulty or some program's "Get#####" Funcation failed. Anyone have ideas how to fix it?

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Avira Antivirus Error: Load Plugin Failed after Windows 7 Upgrada? Hi guys,I updated my operating system to Windows 7 Ultimate.After updating it I received an error message frequently with my Avira Antivirus Personal. Look at the screenshot. It failed to load plugin. I took necessary measures to get it ok. However, the same message remained unchanged.If you have any idea for the issue, please help.Thanks in advance.

Answer:Avira Antivirus Error: Load Plugin Failed after Windows 7 Upgrada…

Did you try re-installing Avira? Completely remove Avira from your computer. Restart the computer once. Install Avira from its setup. If you have tried the above, then Uninstall Avira. Download and run/install the free version of Revo Uninstaller to remove all left overs of Avira anywhere in your windows setup. Restart the computer. Download the latest setup of Avira and install.

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Hi. i have a problem few days now.i try to open my windows 7 firewall but nothing happen's.i'm trying then to open the windows firewall advanced security but i get an error that the 'snap-in failed to load with error code 0x6D9 .i'm searching for a solution for hours,i try a several tips but i get no results.I also did a full scan with security essentials,super antispyware,Malware bytes,Eset on line scanner,TDSS rootkit removing tool but the computer seems to be clean.
Everytime now i restart i take message on start up that the " the windows could not connect to the group policy client service" and when i open a program after some resets on the firewall i did while try various tips from forum's,i get the message if i want to allow on the firewall the each connection of specific program.
Can somebody help me ?thanks

Answer:snap-in failed to load with error code 0x6D9 at windows 7 firewall

See if what "Mow Green" posted here will help you, too: Windows Firewall with advanced Security snap-in failed to load. Error Code 0x6D9

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Relevance 76.26%

I have a NB100 And when it trys to boot i get Windows could not start because the following file is missing or corrupt: System32\Drivers\Ntfs.sys

I have connected a DVD drive with the product recovery disc GMR400882EN0 inside it and powered on, on booting i keep F12 pressed and I get the options for setting it to boot from HD FDD CD/DVD USB Memory, I set it to boot from CD/DVD

When it loads it gets to loading RAM image I get Error 32768 File PEBASE ISO Could Not Load.

I am suspecting faulty recovery disc? and a new one is £29.99? But the laptop is under warranty but they told me to do this.

My daughter has a Asus 904HD and once she had a problem... She had none of the poor support of go and do it yourself... Asus sent a courier very fast-confirmed pick by text-fixed-delivered back confirmed drop off by text within 5 days!!

Answer:NB100 Recovery Disc wont load - Error 32768 File PEBASE could not load

>I am suspecting faulty recovery disc? and a new one is £29.99? But the laptop is under warranty but they told me to do this.

I doubt it?s a faulty recovery disk.
The error message: missing or corrupt: System32\Drivers\Ntfs.sys could be caused by faulty HDD or another hardware component.
In your case I recommend contacting the Toshiba ASP for hardware check and new OS installation. The notebook is under warranty (as you suggested in the posting above) and therefore everything should be done for free because it?s covered by warranty


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Relevance 75.85%

Having finally bought myself an ipod I now cant seem to download iTunes fully! Every time I do I get "Apple application support was not found.
Apple application support is required to run iTunesHelper. Please unistall iTunes, then install iTunes again. Error 2. 5 tries later and i am still no nearer using my new toy!! Any help PLEASE!!! ??

Answer:Error message 2 every time I try and load iTunes

Take a look here to uninstall/reinstall enter link description here

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windows installer service not accessed


trying to load new soft ware (roxio easy cd/dvd creater / photo suite/ a game for my daughter etc etc ) that i purchased and i get the message when i start to try and load the software off the cd's.

" The windows installer service can not be accessed. this can occur if you are running windows on the safe mode, or if the windows installer is not correctly installed. contact your support personel for assistance"

Is there something i can get off my xp install disk to make this error message go away....i don't think i changed any settings recently

system notes: windows xp / pent.III/ 512 meg ram/ and a cd-rw in as the "d" drive.... master
the new dvd burner is in as slave in the "E" drive and windows DOES recognize it
__________________ Thanks all

Answer:can't load new soft ware....error message

this will help,if that doesnt work try this
nice sig

2 more replies
Relevance 75.85%

when i load internet explorer i get an error message saying internet explorer has encountered a problem and needs to close. can someone please help me with this? i have windows xp.

thanks, erika

Answer:when i try to load internet explorer i get an error message

erika84 said:

when i load internet explorer i get an error message saying internet explorer has encountered a problem and needs to close. can someone please help me with this? i have windows xp.

thanks, erikaClick to expand...

Hi there and welcome!

What version of Internet Explorer are you using?? Perhaps your browser has been hijacked or corrupted in some way. If it's possible, see if you can provide a little more detail or insight to this problem. (Did IE ever work properly.....what else is running or active as far as programs when this happens...etc. etc.) One of our experts may have you run and produce a HijackThis log for further diagnosis but don't do it unless someone specifically asks you to.

Good Luck !

Pete C.

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Relevance 75.85%

When I am on the internet and just looking at regular sites like yahoo or local news sites using IE I get strange error messages like:

"Sorry, we couldn't find http://%24pixelhost/serve/fb/pdc%3FuatFilter%3Dtrue"

I get different messages but it always starts Sorry, we couldn't find http://......

The page is mostly loaded then I get the message and a list of suggested sites. Its not always pixelhost but this is the most recent error I recieved. It almost seems to be random because I can not make it happen but it happens enough to be annoying.

Any suggestions would be great.

Answer:Web pages don't fully load before error message

This looks like DNS redirection.

The concept is whenever a webserver reports Error 404 (page not found), many ISPs
will intercept the Error 404 and reproduce what they think is a user friendly help reply
which clearly it AINT!

Suggest you change the DNS settings in your router or manually on the PC itself
to as the first DNS entry - - this is the google DNS
and a request for will reply

Server not found

Firefox can't find the server at
For page content like scripts and graphics, the missing webresource is just ignored

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Relevance 75.85%

computer was full of spyware and viruses. ran adaware and tried to run norton but said i had to delete and reinstall.

after i deleted norton i now get 2 error message boxes when i boot up can not load script control and an ok box.

i also can no longer access in my windows xp system restore and help and support.

Any ideas would be appreciated im at a loss.

Answer:Error message can not load script control

jade367 said:

computer was full of spyware and viruses. ran adaware and tried to run norton but said i had to delete and reinstall.

after i deleted norton i now get 2 error message boxes when i boot up can not load script control and an ok box.

i also can no longer access in my windows xp system restore and help and support.

Any ideas would be appreciated im at a loss.Click to expand...


I have exactly the same problem. [email protected] I promise if I figure it out I can email you...or try to send you a message here. Can you do the same. It is a very frustrating problem. It has also affected me using email and chat programs.


3 more replies
Relevance 75.85%

Can't install anything because it want let me access the internet. I tried Google chrome but it tells me my proxy server. So I followed those direction and my computer still want access the INTERNET.. I went to my control panel to try to uninstall Firefox but it's not in my files, but displays as an icon. Please please please help me...message edited by awilliams

Answer:getting a error message that says couldn't load xpcom

3 more replies
Relevance 75.85%

Windows XP boots with error 'Cant Load Res_dll'.

Answer:on boot up error message, cant load Res_dll

Uninstall your Linksys software & then reinstall.Uninstall Linksys software

2 more replies
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how can i get rid of this message at start up of XP

Answer:error message cannot load windows 16-bit prog

click Start /Run and type msconfig. Click the Startup tab and uncheck the program it's trying to load.

2 more replies
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This is a Sony Viao Laptop. It is not equiped with an integrated floppy disk drive. The CDrom does not work, however it is equiped with an external CDrom. All bios settings have been reset to factory specs but its does not boot XP. always get msg "cannot load operating system" The question is this. It seem the harddrive may have been formated and there is no way to use a startup disk or the recovery cd's to reinstall XP. Is there anything that can be done? Network to another sys, etc. Any ideas? This puzzles me. I am worried that the computer does not recognize the external cd rom and recovery cannot proceed. Infact, I do not know how to install the neccessary drivers for the external cdrom much less installing XP. I want to try everything short of replacing the factory cdrom which broke. (read expensive, prolly can replace it with labor). Any Ideas? Humorous comments expected.

Answer:Error Message "cannot Load Operating System"

Humorous comments expectedDid you hear the one about the....Welcome to Bleeping Computer!I need some clarification. How did you reformat the hard drive, I mean, how did this happen? Are we SURE the hard drive in this laptop still works?Is the external CD ROM connected via a USB port?

4 more replies
Relevance 75.85%

I have a huge document in AMI Pro 3.1 that I have been working with for years, All the sudden the photos in the frames won't load. Error message reads "Cannot Create Temporary file or Frame. Frame content will not be displayed." It does this on all my back-up copies too. How can I fix this and get the pictures back?

Answer:Error Message...Framed photos won't load

Use this to clear out your temp files.ATF Cleaner Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button.If you use Firefox browser Click Firefox at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser Click Opera at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.For Technical Support, double-click the e-mail address located at the bottom of each menu.This will remove all files from the items that are checked so if you have some cookies you'd like to save, please move them to a different directory first, or use CCleaner.

4 more replies
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High spec XP desktop - suddenly developed this problem - on starting up loads pages ok - after 10 - 15 minutes or so it takes ages to come up with an error message unable to load pages - it applies to any pages or emails - when restarted it works OK again for a time then the message comes up again - it drives me nuts - I am completely at a loss what to do or where to look -help please

Answer:error message unable to load pages

jarani - if this has just happened recently you could try a "system restore" - restore to a date prior to the problem occurring.

3 more replies
Relevance 75.44%

DDS (Ver_10-10-21.02) - NTFSx86
Run by Admin at 21:32:05.09 on Wed 10/27/2010
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_15

============== Running Processes ===============
============== Pseudo HJT Report ===============

uSearch Page = hxxp://
uSearch Bar = hxxp://
mDefault_Search_URL = hxxp://
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://
uSearchURL,(Default) = hxxp://
mSearchAssistant = hxxp://
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
mRun: [TMRUBottedTray] "c:\program files\trend micro\rubotted\TMRUBottedTray.exe"
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admin\applic~1\mozilla\firefox\profiles\hkmje5qd.default\
FF - prefs.js: browser.startup.homepage - hxxp://
FF - prefs.js: keyword.URL - about:neterror?e=query&u=
FF - prefs.js: network.proxy.http - 219.93... Read more

Answer:Firefox - google links redirect, Chrome - failed to load website Error 105

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The ... Read more

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Relevance 75.44%

I have noticed a strange error in Event Viewer relating to printing.

Every time I print a document two identical errors are produced in the Event Viewer as below:-

The print spooler failed to load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\E_IUICHQE.D​LL, error code 0xc1. See the event user data for context information.

The printer works fine - its not slow to start and all seems OK.

The printer is an Epson Stylus Photo PX730WD. It is connected wirelessly to a Belkin router. The computer has a wired connection to the router.

The printer works fine with networked laptops & even a wireless Samsung galaxy NOTE Tablet.

The above mentioned DLL file exists in the stated directory. It is an Application Extension For Epson Colour Printing System.

As everything seems to be working OK, is there any way I can stop these errors from appearing ?



Answer:The print spooler failed to load a plug-in module - Error Code 0xc1

Hi ... You could try Uninstalling the Software for the Printer ...

And then Re-Install ... Though if i was having this issue as every thing seems to working ...
I would just Ignore the error ...

6 more replies
Relevance 75.44%

I have the Blue Screen, and this message
[load key failed with error 1017 (STHIVE#0)]

It runs the start up repair but doesnt fix it,
It looks like he ran an Update just before this happened. Vista.

Problem Event Name: StartupRepairV2
Problem Signature 01: AuoFailover
Problem Signature 02: 6.0.6000.16386.6.0.6001.18000
Problem Signature 03: 3
Problem Signature 04: 262147
Problem Signature 05: Corrupt Registry
Problem Signature 06: NoBootFailure
Problem Signature 07: 0
Problem Signature 08: 0
Problem Signature 09: unknown
Problem Signature 10: 1168
OS Version 6.0.600.
Local ID: 1033

Any Ideas?? I can fix if it was XP but I haven had much experience with Vista

Answer:Dreaded Blue Screen, Vista, load key failed with error 1017 (STHIVE#0)

Pleae note it has gotten worse, I now only have the Err1Err3 on the black screen.

I feat the HDD has stuffed itself

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Has anyone ran into the Event ID in the Title?
(Event ID: 7026, Message: The Following boot-start or System-start Driver(s) failed to load: TMEBC)

The user is getting CHKDSK every time they boot up the machine and it fails within seconds of it starting.
I removed the Scheduled task under the AutoChk area in the Task Scheduler.

Anyone have anything on this driver or able to assist?


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I've tried scanning my friends computer with CCleaner and Spybot as well as anti-virus and nothing was solved.The computer prompts "Application Failed to Load" errors upon log in. Then a program called PhotoGallery tries to install automatically but fails repeatedly. There is no internet connection either. The wireless signal shows it is connected but it can not load any websites. Here is the HiJackThis log please be aware that I probably will not be able to get to the computer until at least Friday at the latest. So please list every step to follow in order so I can take proper and prompts action so I don't hold up anyones time.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:43:16 PM, on 8/4/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16674)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOW... Read more

Answer:Application Fails To Load Error/websites Don't Load

::Edit::Replied to the following topic about issue.

2 more replies
Relevance 75.03%


I was running the "windows live onecare safety scanner" (which doesn't seem to be particularly safe to me!) on my desktop and when I came back to check on the scan I found the following error message on my black screen:

"Windows could not start because of an error in the software. Please report this problem as: load needed DLLs for kernel. Please contact your support person to report this problem."

XP is not able to boot, not even in safe mode. Every time I start the computer I get the same error message.
Does anyone know how to fix this problem?


Answer:error message: load needed DLLs for kernel

I really suspect this is a hardware problem -- such as a failed motherboard or ram -- but you might want to try reloading the operating system if you have a Windows CD with the current version.;en-us;812450

1 more replies
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I had installed "Adobe Premiere Elements 1.0" and it worked fine. I tried to use it several months later and it wouldn't start up, stating that it could not load any audio drivers. It suggested a reinstall, which I have tried several times, and still does not work. All other programs related to audio seem to work fine. Thought that maybe some virus junk messed it up somewhere inbetween my first use and subsquent tries. Anything in the log look like it could be related? Or for that matter anything else bad in the log that is/could cause me trouble?Thanks!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:37:31 AM, on 12/5/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVG7\avgamsvr.exeC:\PROGRA~1\Grisoft\AVG7\avgupsvc.exeC:\PROGRA~1\Grisoft\AVG7\avgemc.exeC:\Program Files\Common Files\... Read more

Answer:Error Message Stating Can't Load Audio Driver

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you.
I apologize for the delay getting to your log, the helpers here are very busy.

I don't see anything in your log that indicates malware, but if you still have reason to believe that malware may be present post back here with a new log and any additional information that you have and we'll take a look at it.

2 more replies
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I was running the "windows live onecare safety scanner" (which doesn't seem to be particularly safe to me!) on my desktop and when I came back to check on the scan I found the following error message on my black screen:

"Windows could not start because of an error in the software. Please report this problem as: load needed DLLs for kernel. Please contact your support person to report this problem."

XP home is not able to boot, not even in safe mode. Every time I start the computer I get the same error message.

Does anyone know how to fix this problem?



Answer:error message: load needed DLLs for kernel

run windows repair using the windows disc

1 more replies
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Upon start screen computer gives message: "error loading operating system"
Computer: Dell D-600 laptop
xp pro

Answer:error: unable to load operating system message

6 more replies
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Hi Plzzz Help I Try To Get In A Pogo Room And No Matter What Game Room I Enter I Get A Error Message Saying

Cannot Load Game Images!!!!!!!!!!!!!!

Plz Plz Plz Help Me!!!!!!!!!!
I Have Latest Java Everything Can Some 1 Plz Help Me!!!

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The message ?Fail to load module C:\Users\Ron Wolpa\AppData\Local\Icdrsoft\hpboidps.DLL? pops up just after Win 8 starts up.
It started to happen after AVG anti virus cleaned a possible threaten.
I was about to remove from registry then , before doing stupid things , I made up my mind to post a message here ; it is located @ HKEY_CURRENT_USER > SOFTWARE > MICROSOFT > WINDOWS > CURRENT VERSION > RUN under the name ICDRSOFT and data : regsvr32.exe "C:\Users\Ron Wolpa\AppData\Local\Icdrsoft\hpboidps.DLL".
If deleting from registry is not the solution what else can be done ?
Thank you for your support.

Answer:fail to load error message just after windows 8 starts up

It is possible that the threat was a false positive and warrants more investigation.
Select a system restore point prior to when the problem started.

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heres the message I get when I try to launch Yahoo Instant Messenger

Error: Signature
APP.NAME: Ypager.exe
ModName: Unknown
Offset 00000000

what is causing this?

Answer:Yahoo Messenger WONT LOAD ERROR MESSAGE

try a re-install

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Once in a while, I would try to load an application, for example, a Setup.exe file to install Nero, but the mouse loading icon would display for a second or two, and then go back to normal again without the application starting. No error message whatsoever.

When I check the task manager, I can see the process has started, but I can't actually access the application. What could be the problem?

BTW, I'm using Windows XP.

Answer:Some applications fail to load, but no error message displayed

This is happening to me as well, but with almost every single application.

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We've had two computers networked together with both using Win XP. My wife's computer died and the new one came with Windows 7. I tried to re-install the Office 2003 again and I keep getting an error message. It says:

Script: D:\autorun.vbs
Line 12
Char: 1
Code: 800702E4
Error: The requested operation requires elevation
Source: WSH Shell.exe

Since I couldn't install the Office 2003, I did install Office 97. Then I installed the upgrade to Office 2000. Outlook keeps stating that it is "Unable to Find WAB DLL."

I also haven't been able to print from my XP computer because It says I cannot have access to the network printer attached to her Win 7 machine.

Any suggestions???

Answer:New computer won't load Office 2003: error message

Can't help with the Office issue. However, I had the same issue with the printer after getting a new computer with Windoze 7. Make sure the windoze XP machine is on the same Workgroup as the 7 machine. My XP machine was on MSHome so I just switched it from MSHome to Workgroup and was able to print. Also make sure the XP machine has the drivers for the printer installed.

Hope this helps somewhat. Hopefully someone else will be along to help with the Office Issue.


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After several days of frustration I am turning to the experts for help with this error message/ possible virus.
this is on a Dell PC, OS: Windows XP Media Edition, Service Pack 3

Last week started getting the following error message upon start up
"The application or DLL C:\WINDOWS\system32\POWRPROF.dll is not a valid Windows image. Please check this against your installation diskette."

I checked AVAST, it was stopped and could not be restarted I have the(most recent version of Avast). Tried to load Boot Scan of Avast, but after trying to enter the options for boot scan, Avast wouldn't "take" the options and nothing happened. Could not repair AVAST from Control Panel.
Downloaded the Avast uninstaller to uninstall Avast uninstalled Avast
Downloaded a new copy of Avast, when I try to install it I get the same POWRPROF.dll error message.

Using MSCONFIG, I clicked startup and chose "Disable All" so that nothing loads automatically, (previously when all the installed programs were loaded at startup the Error message started every time I turned on the PC

Updated and ran Malewarebytes, perfomed Quick Scan scan found two problems, one a virus one a cookie issue, Malewarebytes deleted both for me.

Tried using Restore from main menu (Accessories, System Tools) cold not access Restore.

Today I downloaded Avira (which I had been using on this comp before Avast), Avira downloaded fine, performed a scan automatically which found noth... Read more

Answer:powrprf.dll error message, avast and other programs won't load

Might be fixed, after running CC cleaner and Glary to clean up the registry and delete temp files (over 2000 registry problems found in Glary!), I uninstalled Avira, and copied the POWRPROF.dll file from my other XP machine, I renamed the one on the problem computer with "OLD" and copied the new one in the system32 location.

I was then able to successfully install Avast, so maybe somehow that one file was corrupt....

I will now schedule an Avast boot scan just to be safe.

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I have Windows XP SP3. I have been infected with WINPC Defender. I went on line and checked out some sites they recomended Spy Blaster I installed this and the computer re-booted and now it gives and error message Booting GRLDR turning on gate A20 ..... Success and a black screen. XP Will not load

Answer:XP won't load error message Booting GRLDR error

Close this thread and mark it as resolved - then stick to your duplicate one.

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ok this is gonna be a bit long but i want the details there. the issue pc is my old pc. it has windows 7 its an asus msn-la motherboard i cloned this drive and used it in my new pc. after a few months my new pc's drive died and i took the old drive from the issue pc(witch was not giving issues at this time) and stuck it into my new pc until my replacement drive came. when i got the replacement drive i cloned the drive again onto the replacement drive and then put the new drive in the new pc had no issues there. put the old drive back into the issue pc (this is when issues started) the pc booted up to the windows desktop loading screen fast but once it got there it sat there for like 5 min before loading into windows. once it loaded into windows it was un usable for around 10 min while it loaded background stuff. once it finally loads into windows if i try to open anything its still responding extremely slow. is there anything i could do to fix this or is this going to me a re install only situation? i did try to use a windows 7 disk to do a startup repair but it claimed i couldn't do it because i dident install from that disk.

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I'm trying to turn on my firewall and I get the the Error " Windows can't change Some of your settings. Error Code 0x80070422" When I try to go to advanced settings I gfet the error above "Windows Firewall with advanced Security snap-in failed to load. Error
Code 0x6D9". I'm thinking that error in settings is why the firwall won't turn on. How can I get to the settings and check them?

Answer:Windows Firewall with advanced Security snap-in failed to load. Error Code 0x6D9

You're welcome, CardGunner. See if this update is listed in Installed Updates 
 KB976902 - Description of the Windows 7 and Windows Server 2008 R2 installation software feature update
 I suspect that is the update that may have restored the firewall.

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Hello, I hope I am posting this in the right thread. I have a Toshiba satellite laptop with windows xp. Recently, at startup I started receiving a message that says" One or more modules failed to load." "This process will be terminated." All of a sudden, most of my programs are not working correctly either. They won't open and each has their own message. For instance, Adobe Photoshop says they a registry file is missing, please reinstall. Another program says something about a runtime error. I can't even open my Norton anti virus software. This is so frustrating, does anyone know what could have happened and how I can fix this problem? My guess would be some sort of virus, but I really have no clue. Please help!! Thanks

Answer:message, "One or more modules failed to load"

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Hey Guys,

Just recently I have being receiving error messages when I start up my laptop every day.
There has never been any problems with my laptop until now, although it doesn't really affect the laptop at all it still pops up?

I get an error message when I move to the desktop that says "BIOS Load Fail" but then i can close it and nothing happens to my computer. I am running Windows 8.1 and I just installed the new Toshiba Service Station Apps. I also checked to see if the BIOS was up to date, and it was.

Any help here? It would be much appreciated, thanks.

Just an update: I just tried to open up my GPU tweaking software, and it can't open because the Error Message shows up. But my CPU monitor still works.

Answer:Satellite P870/026 - BIOS Load Fail Error Message popups

> I get an error message when I move to the desktop that says "BIOS Load Fail" but then i can close it and nothing happens to my computer. I am running Windows 8.1 and I just installed the new Toshiba Service Station Apps

Could it be possible that this alert (message) is coming from the Service Station utility?

The service station software allows your computer to automatically search for TOSHIBA software updates or other alerts from toshiba that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited amount of system information required to perform these updates or alerts.

Probably the message ?BIOS load fail? means that service station was not able to download (load) the information about the latest available BIOS.
From my point of few this is not a serious problem. If you want try to uninstall the service station tool from the system just to check if this would cancel the notification

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Hi All,

I just booted up a brand new PC this morning with Windows 10 installed. I can connect to the internet via WIFI but when using any of my 2 browsers (Edge & Firefox) neither of them will load any pages. Edge did initially after a few mins of loading but now won't at all.

When I troubleshoot (right clicking the Wifi icon) I get this error message: "The device or resource ( is not set up to accept connections on port "The World Wide Web (HTTP)"

I tried changing DNS settings (didn't work) So I found this solution posted by Microsoft:

a. Open Internet Explorer 10 desktop version.
b. Click on Tools and select Internet Options.
c. Click on the Connections tab and click on LAN Settings button.
d. Uncheck the option: Automatically detect settings, then click on OK to exit the window.
e. Click on OK again to save the settings and exit the Internet Options window.
f. Restart the computer and check if the issue is resolved.

I couldn't find these options in Microsoft Edge so I opened Internet Options in Windows 10 and did it there... but no joy. I've also disabled proxies in Firefox which had no effect.

I'm on a UPC Horizon Box, WIFI connection, 300mps with a strong connection (full bars). I'm typing this on my other laptop which has no connections issues at all.

Any ideas on how I can resolve this?? It's driving me nuts!!

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The problem is this; when attempting to startup, I receive An error message: "Load DLLs needed for kernel".
Re-install? I've done that countless times.

Following forums, I discovered this could be a memory problem. However, my laptop has an inbuilt RAM and I cannot change it. I have changed the one in the expansion slot to no avail.

Any suggestions on how to deal with this problem will be greatly appreciated.
Blessings on you.

Answer:Equium A60 won't start up - error message: Load DLLs needed for kernel

It could also mean that the file system has become corrupt. If you have a 2K/XP install CD then use the recovery console mode and run chkdsk to correct any errors.

Richard S.

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I recently upgraded my PC to Windows 7 Ultimate. I did a fresh install on a brand new WD 500gb IDE hard drive. I tested the system and everything was running great. I went to plug in my other hard drives. I did the install with only the new drive attached. When I plug in the two additional IDE hard drives, windows recognized them right away and everything ran as it should. However, when I plug in either sata drive drive (one at a time or both). I get a blue screen or death and windows fails to load. I have the chipset drivers for my mother board installed (Gigabyte GA-KU8-939). My BIOS sees the drives. What could be causing them to prevent windows from loading?

Answer:Windows fails to load when I hook up sata hard drives

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new to this and not to good on the technical jargon..

basically i used to be able to load websites up then they stopped loading now and again and now they dont load at all.\
for eg: ebay i can go to the website search it all but click on the sign in and it just wont load.
there are other web pages which just wont load at all and just get the load thing and a blank screen.. and then time out.

ive done the AVG thing, spybot search and destroy, spyblaster.. and reset my router but stil nothing!!!

using windows xp and IE8

Answer:Can't load websites, or can load main page but then links don't load

How are you connected to the internet?

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