Computer Support Forum

Unable to read incoming emails in Outlook Express

Question: Unable to read incoming emails in Outlook Express

I must have inadvertently altered the configuration but even though the monitor bar that pops up when you click on the read/send button, indicates there are emails, they do not show in the In box nor any other box. I have the latest version OECan anyone please guide me.

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Answer: Unable to read incoming emails in Outlook Express

The easiest way will be to go into OE, tools, accounts, mail and set up a new account using your details from the ISP - then delete the one that is thereclick here click here

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Hi..this is a problem that has only developed today. A quick message said that 1 to 18 messages downloaded, but I was unable to read or see them. A relative was asked to send me an email and this too could not be read. I am using Win XP. Would appreciate any assistance. Thanks..Ray

Answer:Unable to read downloaded emails ..Outlook Express

Hi..problem solved. With several hundred emails in the Inbox did not notice that the downloaded emails were randomly distributed. After wasting much time checked on "View" then "Sort by" and found out that original settings had changed. All OK

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Some messages received at my email address do not show up in Outlook Express. However, I know they are somewhere in OE because the missing emails can be read on mail2web, a program which simply allows me to read my messages in Outlook. This problem occurs on about half my emails unless my computer is shut off. When shutoff, all messages turn up in Outlook Express. Anyone have any idea on what causes my problem?

Answer:some incoming emails missing from Outlook Express

If you can access the mails using `mail2web`, the emails don't show up in Outlook Express, and your Outlook Express settings are such that you retain copies of the emails on the server until you delete them, then it means those emails haven't been picked up by Outlook Express. Hit F5 to Send/Receive? Are the problem emails especially large?

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I use 2 identities for receiving emails (Outlook Express) - one is working fine, the other, the main identity is not. A few days ago, about 10 of the most recently received emails vanished, and took me back to June 21st. The computer is receiving emails, as it will tell me how many have arrived, for example, 3 new messages. When I click to open and read these, nothing appears,and the number 3 or whatever disappears. Of the many emails received today, then lost without being viewed, two have ended up in my deleted folder! I have checked all the other folders to see if other emails have been misplaced, but they haven't. We have been having interruptions to our Broadband(BT cable problems) which are now fixed, and I am wondering if this could have "upset" our Outlook Express and damaged files. Any help would be much appreciated, as I am losing business - and perhaps friends. Is there a software programme you could recommend which would fix this? Thank you very much - Hilary

Answer:Incoming emails not displaying - Outlook Express

Are both identities against one ISP account or are you mixing 'normal' mail with an ISP address with an online account?
Also have you set any mail rules (Tools/Message Rules) which are affecting incoming mail?
Have you checked 'View/Current View/Show All Messages' is selected?
I think it unlikely that BT cable problems would damage any software on your PC; it may interrupt transmission and corrupt messages though. The fact that one identity is functioning correctly and the other is not tends to indicate a setup problem of some sort.

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Have been having trouble with my incoming emails going directly to the delete box instead of the inbox. I can open them in the delete box. This happens MOST of the time. Cannot find where to correct this in Outlook Express 6. Many thanks for any help you can give me.

Answer:Outlook Express 6 Incoming Emails Going to Delete Box

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Am using Outlook Express 5. When trying to book Venice hotel yesterday I realised I can send emails but incoming emails are not diplayed in inbox or take hours to appear. My ISP is but am also with AOL. I get 7 error messages along following lines. The host 'pop3' could not be found. Please verify that you have entered the server name correctly. Account: 'pop3 (2)', Server: 'pop3', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D The connection to the server has failed. Account: '', Server: '', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E AM VERY IGNORANT OF COMPUTERS and do not understand what above means or how to correct it but am having great problems booking hotel and want to avoid confusion of pidgin English conversation with Italian hotel! Please help.

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Though I am receiving emails in Outlook Express 6, they are not being displayed, as before. Creating and sending messages, Outbox, Sent Box are not affected.

Answer:Incoming emails not displaying - Outlook Express

Have a look at this, it looks similar to your problem.

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Going abroad (very soon)I need to read my OE emails while awayCan anyone point me in the right direction, on how to do this.or is there a way to (tempoarily) divert the OE to a Hotmail account ??Alan

Answer:Read Outlook Express emails- abroad??

You can read your e-mails by logging into your account with your ISP, navigate to the e-mail center and read them there. They can be downloaded later by leaving them marked as unread or deleted when you have finished with them.

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Hi. I am so glad I found this site! I have tried everything!

My trouble is with OutLook Express 6 email.
I am running Windows XP,and IE6.
I can receive emails, but they do not display in the
message box. It is totally blank. I have checked all
my settings with my husband's laptop (in Tools, then Options) and all are the same. The only way I can read
the email, in text only, is to check the "Read" box in the Options that says "read all messages in plain text".
Then the text can only be read as an attachment.
It apprears as if the HTML function is not there any more.

Also, I cannot compose, reply, or forward emails at all.

I hope this makes sense and you can help me.
Please let me know if you need anything else to diagnose
my problem.

And thank you so much for your response.

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When using Outlook Express (Note: EXPRESS, not MS Outlook) I often use the 'Find' function to search for old sent or received emails. However I'm not able to open the emails from this feature (message reads: 'Message could not be Displayed - Check your comp for low memory or low disc space'). I have plenty of both - I'm using a near new comp with 80GB hard drive, only 35GB of which is used. I have 2GB of RAM with 1GB or more of head room when running usual applications.

This is a time-wasting hassle, as I need to write down the date and time the email was sent, close the find box, then search for the email chronologically. If that's not the one I was looking for I have to do the same thing all over again.

Would this have anything to do with the size of my Outlook Express folder, which has about 7GB of emails stored.

Answer:Can't Read Emails from Search List on Outlook Express

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Since I received the spam email from business review, which resulted in 4 virus alerts from AVG, my computer has been running slow. Suddenly today I am only able to read the last three days of my emails, although the inbox folder indicates nearly 800K of saved files.

I am using Windows 98 Second Edition
I have loaded the outlook 6 upgrade from microsoft.

I have copied over the inbox file as a backup, but don't know how to read this.


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I wonder if any one can help me please I'm unable to receive any e-mail's in to Outlook Express, I use this programme on a daily basisThe error message states "The connection to the server has failed. Account: '', Server: '', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E"My internet connection is functioning as normal and I can access my mail if I go directly to BT Yahoo.How do I rectify this, how has it happened and does the fault lay with BT or Microsoftnaissonej

Answer:unable to receive emails in to Outlook Express

Try here

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD FX(tm)-4100 Quad-Core Processor, x86 Family 21 Model 1 Stepping 2
Processor Count: 4
RAM: 3327 Mb
Graphics Card: AMD 760G, 700 Mb
Hard Drives: C: Total - 52199 MB, Free - 14001 MB; D: Total - 100426 MB, Free - 95870 MB;
Motherboard: ASRock, 960GM-GS3 FX
Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled

Can you give me any advice as to why my sister can't delete her emails but my wife and I can? When she tries to delete her emails she get a message in a pop up window that says.- (yellow warning triangle) "THE MESSAGE COULD NOT BE DELETED". We are all using the same computer with email accounts in outlook express but she is the only one who can't delete her emails? Any ideas or solutions would be much appreciated.
Many thanks.
Wee Yano.

Answer:Unable to delete emails on outlook express.

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Having just sorted out one problem I find I have another.
I have just got another PC.
On my old PC when I saved an email (.eml file) outside of Outlook Express,when I double clicked it in my docs, it automatically opened in Outlook Express.
On my new PC when I try to open an email it doesn't open automatically, rather I get asked what program to open it with, when I browse to Outlook Express in Program Files and select msimn.exe (which I think is the right .exe, it just opens Outlook Express, it does not open the email?
Can anyone suggest what I can do to get the email to open please?
Thank you

Answer:unable to open emails saved outside Outlook Express

Is outlook Express your default e-mail client? It would seem that the file association may not be correct. Are you right clicking on the file and then choosing Outlook Express? You are using XP?

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No matter what we try, the message doesn't come up. Don't do email. We will have to come to this site for answers. TKS

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Using Office 2013 and just downloaded Windows 10. Some incoming emails are shown in the inbox, others not!
How can I fix it?

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After I successfully activated this MS office 2010 on Mom's PC, I had to reinstall the Lexmark inkjet printer software from its accompanying CD a couple of weeks ago so that her printer would be able to print out photos (incl. email attachments, etc) but right after this, Mom told me she stopped getting incoming email (this happened about a week ago).So I sent a test letter from one of my gmail acc'ts to see if it would go thru to Mom's Outlook, but (just checked her PC) she never got it.How can I troubleshoot and fix this problem so Mom can have her incoming emails back? I know this is a software problem not a hardware problem (doing the Divide the Problem).Thanks in advance.__________________

Answer:MS-Outlook - no longer any incoming emails - help?

Only snaffu I can think of is if the printer came with a mailto registration feature to register and it set your browsers mail handler to Outlook Express vs MS Outlook 2010. Check Browser properties to see if Outlook 2010 is still the designated handler of eMail.

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I use Outlook 2003 for my emails. I have several different email addresses which are forwarded from the inbox to a specific folder. Until recently when send/receive was activated the emails would transfer without a problem and remain as un-read emails in the specific folder. However now the emails flash up in the reading pane and are no longer shown as un-read emails. Although it is not a major problem I have missed some emails. Perhaps there is something I have activated, or de-activated, by mistake.
Thanks for any suggestions

Answer:incoming emails in Outlook 2003

Have a look at your message rule and make sure that "mark it as read" isn't checked.

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Since August last year I have not been able to receive e mails in Junk Mail Section of my .
I have Windows 7 and use Incredimail 2
I discovered that important (Non Junk) mail was being directed to Junk Mail before the end of August 2010.
So now, besides not receiving mail on my Junk mail, am Also losing a lot of e mails which I see
coming through on my Blackberry cellphone but are not reaching my In box.
Can someone please help solve this problem as I`m sure I`m missing a lot of important e mails.

Looking forward to the solution.

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Hi -

I spent a while categorizing emails and setting up rules (in Outlook 2007). After each rule I created or edited, I ran the rule in the box to test it and it worked. But now, when the emails come in that should be auto-categorized from the rule, they aren't.

Subject: so and so commented on your status...

Rule: Apply this rule after the message arrives with 'your status' or 'commented on your status...' or 'status' in the subject assign it to the Social category. ​
It's not just this one, it's any category one. They all work when I test/run after creating it, but they aren't running when they come in. The rules are all enabled and there aren't any errors. I have various other rules, but none are conflicting and the category ones are at the top of the list.

Any help/suggestions would be great.


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I used to have sound on incoming emails when using 98SE. I have now upgraded to XP and there is no sound even though in the options I have ticked the box for the sound. All other sounds on my PC work and I also get sound notification in Outlook Express. Any ideas? Thanks.

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I use Outlook Express. for email. I have about 30 folders besides Inbox,Sent and Drafts, and I have made about 30 rules to direct incoming mail into the folders. Sometimes messages come into one particular folder ( which I happen to call Phone and Broadband ) instead of Inbox although there`s no rule telling them to. I see no pattern in it except that they are always rare or new senders. Has Microsoft got a secret limit to Folders or rules ? What can I do ?

Answer:Wayward incoming emails rules for Outlook Exp

If you do'nt find anything here, detail your rule for email address to bypass rules & go to inbox

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ok, how do i stop my incoming emails from duplicating

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I'm not talking saving/archiving old emails but actually keeping live/active emails on my 'D' drive rather than the'C' system drive, somthing that I previously had with Windows XP.
I've search the archives but cannot find how to arrange this with MS Outlook 2003 runnig in Windows 7.
I've recently installed a limited capacity SSD system drive but have stacks of storage available on a 1TB HDD.

Answer:How to run Outlook program & incoming/outgoing emails on a different drives?

See Outlook data file to another location

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Hi allI have set up a password and message rules to ensure privacy for my emais using .pst personal folder. All emails addressed to me should end up in my password protected folder which indeed happens.However, I have tested this and when I choose not to enter a password, Outlook 2000 inbox still opens and emails addressed to me go into the default Inbox with an error message saying the password protected folder is not available which makes a nonsense of the privacy. In other words, anyone could decline to enter a password, and choose cancel with my emails being placed in the default folder.Can anyone suggest a better arrangement to maintain privacy? Thanks

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The Windows 7 system clock is correct, but incoming emails (on Outlook 7) are consistently showing a time that is 19 hours behind. (I have tested this by sending myself emails.) How do I fix this problem?

Answer:Outlook 2007, Incorrect time on incoming emails

You most likely do not have the correct time zone set.
Otherwise, it could be an email server error...check
with your email provider

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All was great on my old laptop until the HD crashed. My new staff guy was able to get it back, install a new HD, back up and restore the contents of the old drive, and re-install software applications. But now I can't pick up any email. I just need to know where to look to find conflicts. Or, if it is unreasonable to expect Windows to tell me this, to know if there is a repair utility somewhere I can download that can analyze, find, and fix conflicts. I know just enough about this cursed machine to sound vaguely knowledgeable, but not enough to actually do anything (know-what, but no know-how). Thank you for any assistance.

Problem: Outlook Express is not able to download POP3 email from any incoming mail servers (the request is not getting out of my laptop). Outgoing mail is not a problem, and IE has a good internet connection.

Facts: 1) All server settings, addresses, and passwords in the OE Account Properties boxes are correct; 2) the error message reads "The connection to the server has failed. Account: 'WH/clay', Server: '', Protocol: POP3, Port: 38445, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E"; 3) I was told there is a conflict with, I think he said, port 110.

Tried: 1) Turned off firewalls and popup blockers--no change; 2) downloaded and ran all updates and rebooted (more than once)--no change; 3) scowled, rebuked, threatened, and cursed my computer--no change.

Answer:Outlook Express--No Incoming

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I have a new laptop. I set up OE with, but every time I come back to check mail, it says instead of I have to go to account properties every time to check mail. Any thoughts? Thanks.

Answer:incoming help for outlook express is the local host address, ie every outgoing request with this address actually never get out from your computer.
Assuming you're running XP, go to C:\Windows\System32\Drivers\Etc\ and open the Host file with a text editor (notepad, wordpad..). Check out to find and if so, delete the entry. Check out also your firewall or antivirus settings, since they may have installed a mail filter on the local host.
Hope that will help you.

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I hope somebody can help. I seem to be having real email problems. There are some emails that seem to be pulled off the server, I can see the progress in the lower right hand corner of the screen, and then the emails don't show up in my inbox. It baffles me. The odd thing is that I can see the emails on my Treo. I am beginning to think that there must be a configuration problem between the applications I am using. Can somebody help. I have the following setup:

Outlook 2003
Treo Chattermail
Optimum Online

The other problem is that I cannot delete certain emails. Whenever I try it I get an error message that I already mentioned in a previous mail:
"The messaging interface has returned an unknown error. If the problem persists restart Outlook"
but this does not solve the problem. Those messages also "cannot be displayed in the Reading Pane", so I see nothing but a blank screen on the preview side of Outlook.

Any ideas?

Answer:Outlook Problems - incoming messages disappear / can't delete some emails

I have moved this over to the Web & Email forum.

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...and if passable record all Microsoft office file activity such as creating/Editing a Word file. Thanks

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my incoming mail pop3 110 mail port has to be renewed on accounts each time i start up. it keeps going back to the 200 port on startup.? HELP. !!!!!!

Answer:incoming mail- outlook express

If you run McAfee Spamkiller, this will occur.

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I have installed McAfee Internet Security. Not sure if that applies to my issue...but thought it was worth a mention.

Whenever I log onto my Outlook express for the first time the incoming mail server and account name change to I presume some default setting.

I change it back to what it should be, apply it and everything is fine until I relog on.

Any ideas on how to get my correct settings to stick?

Answer:outlook express incoming server changes

Does McAfee Internet Security have an email scanning feature? If so, try disabling it and try OE again. If that fixes it, you'll at least have identified the culprit. If you want to keep the scanning, poke around in MIS's options to see if it can be configured to work correctly.

If it's not MIS, do you have an anti-virus program running full time? If so, disable its email scan and see if that solves the problem. If it does, poke around in the AV program's settings to see if you can find a way to configure it to work correctly.

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90% of my incoming e-mails have an attachment which ,on opening,turn out to be identical to the displayed message.Any ideas how I can stop this please?

Answer:Incoming attachments on Outlook Express

Do you have OE set to receive all messages in text format (Tools / Options / Read / "read all messages in plain text") ?? This might cause all HTML messages to show the HTML content as an attachment.

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I created a third email address with OE, it is not my default option, I am sure that I have done it correctly (obviously haven't).I can send mail o.k. but I am not receiving any, I also use yahoo, which I have sent mail to, but when I reply to the new OE address, it does not arrive, any ideas please?

Answer:Outlook Express - incoming mail

There seems to be some confusion here. Extra Email addresses are set up on request by your ISP.Accounts have to be set up in OE to send and receive Emails using these addresses. Have you done this ?

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When connected to my car Bluetooth I find the volume level of incoming calls and text read outs too low to hear and unable to increase volume

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hello everyone,
I have come across something that I have never seen before nor can I find any info on it. First the system specs are as follows:
PIII 800 mhz, 256+ MEM, Windows 98, outlook express 6.0 (with all security updates) ie 6.0 (same as oe).
Ok here goes the best explaination of what is happening: under the main identity there are two email addresses setup one works flawlessly both incoming and outgoing, the second one sends fine but will not receive anything times out with error code ox800ccc0f. I can set this account up on another computer with the same exact settings and it works fine/flawlessly.

Things recently done to pc: AVG detected the presence of a Trojan virus which I used housecall on trendmicro's site to remove, ran Ad-aware and removed some spyware files. All worked fine prior to removing the trojan which was in the c:\windows\temp directory. This is really all the information that I have.

Things done to try and fix it so far:
1. created new identity under different mailbox.
2. renamed inbox, outbox several other dbx files.
3. completely uninstalled (using add/remove programs and deleting registery values and program files not the folders themselves)and reinstalled OE 6.0
4. tried running scanreg /fix (failed about halfway through due to corrupt files)
5. checked for spyware and viruses again.
Note none of these thing seem to correct the problem and really this is more for my own knowledge now as the person who is experiencing this... Read more

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im trying to set my tesco internet acount up using out look i have all of the settings correct but when ive turned my computer off and then come back to it the incoming mail server has changed from to a number somthing like so every time i go into out look the server has changed and it wont recive any new email i have contacted tesco but there taking ages to respond so i thought id ask on here

thanks danger man

Answer:Outlook express incoming mail server

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hi guys, newbie here so be kind
forf months now i have been inputting my works e-mail passwords etc, to receive my works e-mails at home. all of a sudden, in the last few weeks, i have had problems in receiving my messages. it seems to download x amount and the hangs (lets say on message 10 of 120) and then just keeps timing out. i have pressed contime loads and loads and loads of times, but still it hangs!!!

its frustrating because i live in birmingham, but work in nottingham, so if i want to keep in touch with my messages it means driving the 50 miles, just to read them. as i say for a few months i have had no probs until recently. is tehr anything i can do?
many thanks

Answer:outlook express incoming messages hanging

How do you connect? (dial-up or broadband)?

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Something is keeping my incoming emails from downloading on Outlook Express. Outgoing is fine. I had suspicioned it was files or pictures that were too large. Several times I had deleted some through my ISP email and that took care of it then, but now there is none on there and something is keeping it from finishing dowloading on Outlook Express. My system is Windows XP. The error message is:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: '', Server: '', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

Any suggestions?

Answer:Incoming email won't download on Outlook Express

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I have re installed a pals xp home machine and after restoring all her old emails and addys etc I have set up her BT Internet account. When I clicked send and recieve I get new mails coming in but the outgoing ones fail details:

Which is odd as there are no yahoo users on this machine?

Any help greatly appriciated!

Answer:Outlook express - incoming mail but not outgoing!

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I have just started using Outlook Express on my XP machine. I have no problem getting onto the internet using IE and other browsers but I do have a problem receiving any e-mails in OE which I know have been sent to me. I can send e-mails no problem.I have contacted the server and we checked the settings and reset the password but still no joy. They don't know why I'm having this problem.I've turned off both AVG and Zonealarm and tried again and still nothing. I even configured Microsoft Outlook but fared no better with it. Network Diagnostics tells me that it passed both pinging tests etc. so I'm still in the dark. Ideas anyone?? (P.s. My apologies in advance but I won't be able to reply to this thread until the morning- thank you).

Answer:Outlook Express incoming mail problem

Have you got OE set as the default browser?Options > General

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When I receive emails, instead of going into the in-box, they are going into

deleted items ? But I can open and read !!!!



Answer:Solved: Outlook Express 6 Incoming mail

Take a look at your rules . . Tools . . Message Rules

See if you have everything set to be blocked

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A new problem has arisen today with Outlook Express. It started with it asking for the password and then ignoring it if put in. I checked my email Accounts under Properties and the Incoming mail (POP3) had been changed from the service provider, to the number value changed this back to and got my emails as I should have initially. But now every time I log back on I get the same problem where the incoming server has changed to the number.Another step I have taken was to install a huge 130MB service pack from Microsoft, found after following this link click here;en-us;309216 when I put in my error code but that did nothing. Any ideas as to why these changes are happening and how to stop them?

Answer:Outlook Express keeps cahnging my incoming server

Sorry link was[url=click here;en-us;309216]click here[/url]And topic title was 'changing'. Silly me!

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Using a netbook as well as a laptop, email from laptop to netbook works fine except when sending using one particular outgoing account. Emails using this account simply do not arrive, using a secondary account they arrive.

Both devices use XP and OE6. Used to work OK.

The user tried to block email from a friend who has had her OE hijacked, but (touchpad too sensitive ) may have blocked her own contact ID in the address book on the receiving laptop!!! I guess this is the problem, but how can I first check, and then repair, please?

All suggestions welcome


Answer:Outlook Express - blocked incoming contact

Hi, just answering my own question -
In OE go to tools, message rules, select tab of blocked accounts, highlight the one to be unblocked, click remove, and magically the contact is restored.
Here is the link to the site which gave me the answer -

I love the internet!


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I have Outlook Express 5 and Windows 98SE.
I deleted 4 emails from the server but when I open Outlook Express it says it is downloading 1 of 4 messages and it just hangs so nothing comes in or can go out.

Answer:Incoming email stuck Outlook Express

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I have 2 email addresses through and when I added them to my Outlook Express 5 I get all the mail at one address no matter which one it was sent to. Please let me know how to solve this problem. Thank you.

Answer:Outlook Express incoming mail problem

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Hi all
My outlook express trashes incoming email from one address - my brother. When I start OE an unread mail shows in deleted items folder. I have set up a mail rule indicating that all mail from him go to a specific folder but the deleted items folder gets it first.

Any clues?

Answer:outlook express trashes incoming email

Hi jdansam..

Have you tried deleting the rule and recreating it?

Also, do you have any other rules that may be conflicting i.e have matching words that may appear in your brother's email address or headers?

Hope that helps :-)

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I have just set up my mates laptop with bt broadband using an adsl 205 router. I have set up his email account, and it sends and receives fine, but on a restart the incoming mail server changes from the corroect address which is to I have rentered the correct details and it works fine, I am sure I have all the write boxes ticked and can connect to the internet and send mail ok but the incoming mail server still defaults back to on a restart or reboot. Can anybody help get to stay as the default.many thanks

Answer:outlook express incoming mail server

What anti spam / anti virus does he have installed? McAfee and some others change the incoming address to which is the Loop Back Address and the location of the Anti Spam/ Virus software.That way the Anti Spam / Virus can scan the incoming mail first and then pass it to Outlook.Leave it at

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Outlook Express has suddenly commenced to receive multiple copies of the same E-Mail (either 2 copies or sometimes blocks of 3)It is also resending multiple copies of E-Mails already received. I am using XP Professional with release of 6 of Outlook Express. I have not yet installed Service Pack 2.

Answer:Outlook Express incoming message problem

delete the account and recreate it should solve your probs failing that have a word with your isp.johnny.

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Some genius decided that I should not see certain part of my incoming e-mails. It's not porno or anything like that. It's from people and businesses with which I correspond. I know I can click on the warning to get some of the info back but not all af it. I shouldn't have to deal with that, it's a nuisance. How can I make it so that this doesn't interfere with my life?

Thank you for helping me.

Answer:Solved: Outlook Express incoming e-mails

Sorry if I insult your intelligence but if you are talking about attachments.
Tools>options>Security. Untick "Do not allow attachments to be saved or opened that could potentially be a virus".

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Outlook Express 6 keeps asking for my password when checking for (POP3) incoming mail, it keeps rejecting my pw as invalid . However I am able to send all my outgoing (SMTP) mail via Outlook Express. I have called my ISP, they reset my pw but it failed too.

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I don't know for sure what I did, but in opening an e-mail somehow I changed the order in which I receive them. Now they are randomly popping up in no order and I have to hunt for them instead of them coming in at the bottom of the last one received. How can I correct this?

Answer:Solved: outlook express incoming mail

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On my Windows XP system, links in incoming e-mails that I recieve in Outlook Express don't work. I always have to copy and paste them into Internet Explorer. What am I supposed to do to fix that?

Answer:Links don't work in incoming Outlook Express e-mail

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i cannot find the directory in which my 600 inbox messages are stored

i wish to back them all up as a precaution against operating system or hard disk failure but can't find them anywhere.

in eudora, there is a directory for the inbox and attachments/downloads

any suggestions

Answer:where are incoming (inbox) messages stored in outlook express 5

stored in c:\windows\application data\identities\....

search for .dbx files

open OE, tools, options, maintenance, store folders

they are there if you look

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Does anyone know whether there's a way to disable HTML-coded mails from accessing the internet in Outlook Express? I occasionally open a message from a spammer that's contains HTML, and I realize it's an easy matter to set a web bug in the message that would track whether I opened the mail or not.

Note: I am not concerned with the SENDing of messages, but rather the READING of messages. I'd prefer to have them display formatted, but NOT be allowed to access the internet, but would settle for viewing the raw HTML.

This seems like an easy feature to implement. If it's not there, any ideas as to why?


Answer:Disable HTML on INCOMING Outlook Express Msgs?

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I'm sure there is an obvious answer to this query but at the moment I'm feeling very dim.!I'm using 'Freeserve' as my ISP and the Incoming Mail address is ''.Each time I use the mailing system this address is change to 'Local Host' and the original mail address is added onto my 'Account Name'.This causes failures and I have to correct before I can receive my mail.Any ideas out there.? Many thanks in anticipation. Greg Askey.

Answer:Outlook Express, Incoming Mail address change.

It's usually caused by your email virus scanning software. Disable that part, see if it helps. Are you using PC-Cillin by any chance?

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Hi, Just recently my Incoming Mail default set up has changed from "" to "local host" whenever I start up my system. I have a 2 PC network, using TCP/IP. I would appreciate knowing how to amend/delete whatever is causing the change. I can reset to "" once the pc is up and running, but it always boots up to "local host". Regards,

Answer:[SOLVED] Outlook Express - incoming mail problem

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I am trying to set up a Comcast mail account. Comcast Live Chat is no help. I have the servers and ports right. I have checked off for both incoming and outgoing "server requires authentication".I've done everything right, still I can not connect. I get:The server you are connected to is using a security certificatethat could not be verified. A certificate processed correctly,but terminated in a root certificate which is not trusted by thetrust provider. Do you want to continue using this server?Then, I get recurrent times-out, as the server tries to re-connectevery 60 seconds. What am I doing wrong?

Answer:Pop3 (incoming) sever not responding in Outlook Express 6

"The server you are connected to is using a security certificatethat could not be verified." - I had a problem like that once when my date/time was not set correctly."Then, I get recurrent times-out, as the server tries to re-connectevery 60 seconds" - That is probably due to the fact that it has refused a secure connection. Once the security certificate can be verified it will fetch the mail

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Help please.I've been using ccleaner lately (excellent) but since I ran it the other day (might be coincidentslly) every time I log off the machine the incoming mail server address which should be mail, is set to (or similar). It's a hassle to have to keep changing it back to what it should be using the route: Tools/Accounts/Properties/Servers/Incoming mailand I did not have to do this previously. Any ideas please.By the way it's OE 6.

Answer:Outlook Express - Incoming mail addres resets

Normally its your AV or antispam settings that causes this known as a loopback.May be of help click hereand click here

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This is a weird one. Just started this week. Outlook Express puts a little paperclip by incoming emails indicating an attachment. But in fact there is no attachment. I checked with those who sent the emails, and indeed they never sent an attachment.
How do I convey the truth to Outlook Express?

Answer:Solved: Outlook Express Indicates Attachments on Incoming Email. But there are no Att

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Hi Gang,

I just switched to Yahoo Plus from AOL so the world of Pop3 and webmail is new to me.

I have four new Yahoo mail accounts and one default account. I have to sign in and sign out every time I want to check mail from one account to the other.

I was wondering if there was an easier way to do that. Specifically, is there a way to configure Outlook Express to automatically check my Yahoo mail for me on each of my screen names..???


Answer:How Do I configure Outlook Express to Retrieve Incoming Mail?

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My Sent Items and Inbox folders became filled with emails on Tuesday and I was unable to send or receive emails until I removed several thousand old emails from both folders (which I did, then the system was running fine again as of late Tuesday). I discovered this problem when I attempted to send 3 emails with attachments, making the emails around 5 megabytes each in size (I did not realize that the recipient's system could not handle any email more than 2 megabytes - thus, my Outlook Express kept trying to send these emails every 1 minute for 3 hours until I discovered the problem). I had to delete around 100 email notifications that the recipient could not receive emails at that size and that my email boxes were full.

I corrected these problems and relocated the emails from my Outlook Box to Drafts (until the recipient can change his settings).

All day Wednesday (yesterday) I was able to send & receive emails without a problem. This morning I was sending & recieving as well, then all of a sudden, I was unable to receive any emails. When Outlook attempts to receive, I briefly see a box with the number of emails attempting to be received, then I get an Unknown Error message. I am able to send emails without any problem and my Internet connection has been stable all day.

I've rebooted, turned on & off Outlook. I even disconnected my Internet connection, then reconnected it. I've checked my Outlook settings and they are fine. I also turned off my ... Read more

Answer:Outlook Express Won't Receive Emails - but Sends Emails with good Internet Connection

Hi rherrygers

Welcome to Tech Support Guy Forums!

Have you attempted to logon to your ISP's mail server to see what messages are still on the mail server along with determining the size of the messages?
Outlook Express may be timing out trying to download a message that is larger than normal.
Did you also send yourself a copy of the message with the attachment?

Can you post the exact error message please?
If the Send/Receive window is not appearing, you can make it appear by double clicking the area marked in red here:
When the Send/Receive window appears, click the Errors tab, right click on the error message and select Copy and paste the error message here.

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I have an irritating problem with Outlook Express in that it won't collect mail from my BT Internet account without manual interference . The problem is that when I input the name of the server for incoming mail i.e. it won't stay there and everytime that I close and re-open my PC this reverts to a numeric "name" which BT obviously wont accept ( The same number appears for my Supanet mail which happily gets delivered . Every day I have to re-enter the hit the "apply" button and OK ( on the "Servers" panel ( Tools/Accounts/Properties/Servers) and while I'm cionnected , the mail comes through OK .

Somewhere there is an overriding default problem but how do I get the system to accept my instructions on a permanent basis ??

Answer:Outlook Express - default problems in accessing incoming mail

In order to better respond to your question or problem

We require more detailed and specific information

Please repost your request with:

Computer: Brand Name

Age of system:

CPU: Brand, speed

Ram: Type, amount, speed

Peripheral devices

Operating system: Windows 98, 98SE, ME, XP Home, XP Pro, Other

Do you run Anti-Virus software: Brand Name, version #, date of most recent AV signature file

For Video or Graphic problems

Video Card: Brand Name, type, speed, Chipset, driver version and date

Video settings: resolution, advanced settings

For Internet problems:

Modem: Brand name and date of driver

Type connection: dial-up, cable, sat/DSL, other

Browser: IE, Netscape, version #

For Network problems:

LAN card(s): Brand, # of cards

Router: Brand name, type

# machines on network

Network settings and IP configuration

Please state your specific problem and when it started

Did you change anything, install anything before the problem started?

List any recently installed software

List software running in background ie: anti-virus program, mail programs, backup software.

Any power disruption or incomplete shutdowns

Failed Scandisk/chkdsk or defrag attempts

Use of any “tune-up” utilities, registry utilities, system diagnostics, other third party utility software

Recent downloaded software

Any new programs or files that have recently appeared in your STARTUP menu or msconfig STARTUP listing

This information may be of critical import... Read more

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If I go to Outlook Express, tools, accounts, properties, servers. Incoming Mail keeps putting in numbers and it should read I keep changing it but it won't stick ie everytime I switch off the computer and start it again, I have to reset it.

Answer:outlook express incoming mail server address probl ?Do you have some sort of anti-spam / anti-virus installed? If so, what is it?

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How do I increase the 10mb limit for incoming files in Ms Outlook Express?

Answer:How do I increase the 10mb limit for incoming files in Ms Outlook Express?

OE doesn't limit. Your ISP does. OE allows you to break up large E-mail into smaller parcels so you can send large files.When receiving have sender compress the attachment.

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A friend has Outlook Express. She uses the pay service at Yahoo so we imported her Yahoo into her OE client. No problem with that.
However, it requires her to log-in and password for every email she sends, as well as receives.
It's a nightmare.
We've used every variation of settings we can think of in the account settings but it wont change.
She does not want to ever have to log in and password.
Please help.

she also has another email that comes in through OE (her roadrunner account) but rarely uses that. I dont know if that may have something to do with it or not. Her Yahoo account IS set up as Default.

She's runnin XP-Home


Answer:Outlook Express forcing login for Incoming and Outgoing Mail

just so I understand correcly, you are able to login to yahoo mail services via OE? is this correct?

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I posted on this problem previously but have way more debug time now to narrow down the issue.
Hoping one of you smarter people can help me with this.

it would be a fun challenge if not so serious.....

Several people who work together routinely email one another. they all use Outlook Express, and they all have their email addresses on one domain via their ISP, Grande Communications. One by one, the various folk reported they no longer were getting emails from their buddies. I tested things every which way and found only these qualifiers:
- Webmail is fine. no issues at all if they login via browser and work their mail that way.
- Outgoing mail sent from inside OE6 works fine. no issues, no error messages, things show up in the 'Sent' folder as they should, etc. however......
- Mail sent to any of the buddies does not arrive. However mail sent to anyone "outside" that circle [me for instance] arrives just dandy.
- Disabling Firewalls and Scanners [avast] has no effect.
- Several good long chats with the Grande tech support yield no clues - there are no errors or anomalies that they can see. biz as usual....
- Setting up new/additional identities in OE produces the same results. Send fine, receive fine from anyone OTHER than the buddies.

To say I'm stumped is an understatement. If it were a port issue [server port... i.e. 110 or 995 or whatever] it would seem ALL incoming messages would be adversely affected. Similarly if the router were having issue... Read more

Answer:Solved: Outlook Express sends, but selectively fails to receive incoming

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On HP laptop.  OE recently started receiving mail as above, like this:9j/4AAQSkZJRgABAQEAYABgAAD/2wBDAAoHBwgHBgoICAgLCgoLDhgQDg0NDh0VFhEYIx8lJCIfIiEmKzcvJik0KSEiMEExNDk7Pj4+JS5ESUM8SDc9Pjvor this------=_NextPart_000_007D_01C9D97C.C799B040--or this   </STRONG></SPAN></TD>    <TD width=3D351>&nbsp;</TD></TR></TBODY></TABLE><TABLE border=3D0 cellSpacing=3D0 cellPadding=3D1 width=3D540>  <TBODY>  <TR>    <TD height=3D1></TD></TR></TBODY></TABLE><TABLE id=3DCart class=3D"regularCopy bodyAllBorder" border=3D0 =can you help?thanks, Nero

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I already know how to create a "read" receipt for sent emails. From my understanding, when you set the function, I will received read receipts for all email that was read. I was wondering if this setting could be set on individual emails instead of all of them. Thanks!

Answer:Read receipt for read emails in Outlook 98

In the compose area of Outlook go to Options and check the box for that email.

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i am having problems reading my emails on outlook express. all i am getting is checked for virus using spamjab.i have not had this problem until the last few days.i have windows xp home all latest downloads from microsoft. the title is downloaded and thats as far as it goes. can anybody help me with this it would be much appreciated. thankyou

Answer:unable to read emails

See click here

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Out of the blue my wlm has stopped working correctly. I can see all my emails in my Comcast & Hotmail accounts (the subject line) but when I try to open them I get an error message saying: 'There is an error opening this message & that's' it!
I also noticed that the following options are greyed out (not available) Reply Reply All Forward.
I'm not sure what's going on but it's been like this for 2 days & for a brief moment I was actually able to open & read an email today.
Can anyone help please? I don't know what infomation about my PC to post but I'm sure whoever answers this will let me know.

Windows Vista Ultimate 32 bit
Windows Live Mail version 2009 Build: (14.0.8064.0206)

Thanx in advance for any help

Answer:Unable to open & read emails

Have you checked to see that your settings for that account are still the same? Right click on each of the accounts in the left-hand pane and check to make sure thing are set up properly under the ?properties? option.

If things looks like they?re on the up-and-up, you might try removing the account and re-adding the account.

Let me know if either of these helps out.


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Runing Microsoft Office 2007 in Vista can you import outlook express emails into office outlook and be able to read emails and access outlook express address book as well.

Answer:inport outlook express emails and address book into office outlook in vista

Yes. OUTLOOK - FILE - IMPORT / EXPORT - IMPORT FROM ANOTHER PROGRAM OR FILE - OUTLOOK EXPRESS BTW - I've never tried it (I don't use Outlook Express). You can also try Exporting from Express and Importing to Outlook, though I'd guess the above method will work.

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I just installed Microsoft Outlook on my new 64 bit Laptop running Windows 7.

I am trying to import my previous emails from Outlook Express6 which is installed on another computer running Windows XP

I copied all account settings from my old computer to my new Laptop

When I start import/export wizard it gives me the following error.

No Internet Accounts were found to Import

I want to transfer all Email account settings, messages, emails and contacts from Outlook Express 6 to Microsoft Outlook.

Can anyone tell me how can I do it?


Answer:How to import Emails Accounts Settings from Outlook Express 6 to Microsoft Outlook?

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I use OE 6 on my desktop running XP pro, but use Outlook 2007 on my laptop running XP home. I cannot receive attachments sent from my Outlook 2007 to my OE 6 when I send it to myself. They are stripped off, not even showing an attachment. The attachment comes through to other recipients as far as I know, INCLUDING my alternate email address (through at&t). So OE 6 receives the attachment when I send it from my default email account to my at&t account, but not when I send it to from and to my default account. I have checked with my email provider, who has checked the server (IMAP) and they do not see any problem--the attachment is on the server. I have already unchecked all potential blocks under the Security Tab--image blocking and attachment blocking--and am operating in the Internet Zone. And, as far as I know, I am receiving attachments from everyone else in the world. I know there are ways to work around this problem, but it is irritating and I have concerns that my email attachments to clients may be unknowingly blocked. Also, I cannot receive those attachments on my Blackberry either.

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WinXP Pro SP3 - Office 2007 - the owner of this PC uses both Outlook Express (OE) and Outlook for email. Why? Who knows. OE is working fine, but all incoming mail messages in Outlook are listed twice in the Inbox. Outgoing messages are sent just fine. I've never been a fan of Outlook (or OE for that matter) as it seems to be cumbersome and problematic (IMO rolleyes ). Anyway - I haven't had much success Googling this problem; I can't quite come up with the right set of serch terms.... so - why the heck are all incoming messages listed twice in the Outlook Inbox??? And how do I get it back to single listings?


Answer:Outlook 2007 - incoming emails are "doubled"

Googling 'duplicate messages in outlook' throws up quite a lot of results, though whether any will actually be of any use is ????????????

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I wonder if anyone can help me? A colleague of mine is trying to read emails from Hotmail. When the email appears, after the user clicks on the email from the inbox, an error message appears saying 'Microsoft has encountered a problem and needs to close'. This closes Internet Explorer. I then log onto Hotmail as myself and am able to view emails without any problems whilst logged on as the user's Windows XP login.

The user in question uses I.E. Version 6. I have tried deleting temporary Internet files and also cookies. I have also tried restarting the PC and also restarting the default settings on Internet Explorer which hasn't fixed the problem. Do you think upgrading the browser to version 7 would be the best way to fix this issue as the user has said he can access his Hotmail emails from home without any problems?

I would be grateful for any help.

Answer:User unable to read emails on Hotmail

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Suddenly, Microsoft Outlook won't send or receive emails, but Outlook Express will. It's not the default---- cuz I turned that on. Any ideas?????

Answer:Outlook won't send/receive emails,Outlook express will.

Do you get an error message?

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Hello, I hope you can help!

I have installed Outlook 2010 as an update to my Outlook Express.

I can send /receive fine having manuallt set-up the incoming/outgoing server info etc, but when I send test messages or from my separate O2 email account, all sent and newly received emails are all going to the old Outlook Express, and not into the new Outlook 2010.

Why is this, I hope you know as I do not.

Thanks in advance for any helpful suggestions.

Answer:Outlook 2010 - received emails are going to Outlook Express

one program at a time?

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I have a friend who just purchased a Windows 10 laptop.

It came with Office 365.

She has for many year been using Outlook Express in Windows XP.

She wants to move all of her outlook express emails (and sub folder of the Inbox) to the Outlook program on the new windows 10 computer.

Is this possible ??

I have succeed in getting her address book exported and imported but cannot find any info or instructions on how to move the emails and folders.

I do remember that some years back I did a transfer from outlook express XP email to a Windows 7 computer running outlook. But I seem to remember having to have some kind of special software to make this possible.

Can anyone tell me if I am wasting my time or is this transfer a possibility ?

She really does not want to give up all of her old emails.

Thanks in advance,

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I am having a problem with opening some emails. When I click on some emails, the reading pane is greyed out and when I attempt to open those same emails, they give the following error: "Can't open this item. The text formatting command is not available. It may not be installed correctly. Please install outlook again." I've uninstalled outlook, renamed the reg keys, reinstalled outlook, and still recieve the same error. I tried changing the email editor, still not working. I'm not sure what to do next.

Answer:Cannot read some outlook emails

If it was an Outlook issue, all your email messages would be equally affected, but since only some of them are affected, they are probably damaged or corrupt. Nothing you can do about that.

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I have a customer who is having problems receiving text emails.
When a text email is sent to her the body is blank. However if I send her a html email she can read it fine.

What would cause this? What are some things I can look at to fix this?

I have looked through the tools>options and didnt find anything that would seem to cause this.

Any help will be appreciated.

Thanks in advance!!

Answer:Can't read text emails in Outlook

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Hi All,One of my user is having an issue where his emails become marked as read even though he has not selected it.  It's not happening to all of his emails and for the ones that do occur, it happens after a couple of minutes.. usually within 10 minutes.  The 'mark as read' option is turned off on his Preview Pane within Tools > Options.  We are using Outlook 2002 with an exchange server.  Has anyone ever come across this issue?  Thanks in advance for any help/advice.Sfatsura

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i have just got a new pc with windows 7 on it and have installed office 2007
my old pc was windows xp and outlook express 6

how do i get the emails from my old pc into outlook 2007 on my new pc?
i can copy the pst and dbx files but are these the right ones and wht ever i seem to do i can get outlook 2007 to import the emails

thank you in advance


Answer:how do i get emails from outlook express 6 into outlook 2007?

I don't use Outlook, but I'd think the general procedure would be to:

1: Export from Outlook Express to location X

2: Open Outlook, use the import function, and navigate to location X.

Is that what you are doing?

Can you export in more than 1 format? If so, try another format.

It's also a good idea to make manual copies of all of your Outlook Express files (dbx, etc) in case your corrupt the originals during the export/import process.

Email export and import functions haven't improved in the last 10 years, so welcome to reality. I hate changing email programs for that reason.

There are applications out there designed to convert DBX to PST, but I don't know if they are required.

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Hi there Geeks can anyone instruct me or show a link with a gui application that does this task for non computer guru

Answer:importing emails from Outlook Express to Ms Outlook on Win 7

I don't know of an application that will do this for you. The procedure normally requires some rarely taken steps to be employed by the computer user. Here's a reference: Or, this may be a better reference:

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I would like to go from using Outlook Express to using Outlook for email.  Does someone have a conversion procedure or tool?Thanks,DC4580

Answer:Convert Outlook Express emails to Outlook

Follow the procedure explained at

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i need to start using outlook is it possible to transfer all my emails, addresses and accounts to outlook from outlook express?thanks for any help

Answer:transfer emails etc from outlook express 2 outlook

In outlook click on File import/export this will open a wizard. I think the bottom two from list will import most of what you require.

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I just recently added a second, larger Hard Drive and didn't format the old one I had in here before so I could attach it later and pull the old files off onto the new one and then format it. Is there anyway to find the old emails in the Inbox, etc. from the older drive?

Answer:Outlook Express Emails

You would have to get in Outlook and save them, then import them onto your new drive.

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If this has been posted already then I spologise for my repeat query, but here it is.

My friend has a laptop running Windows 2000, with OE6 running on it. Everything was working fine until Windows downloaded a new update, at which point all of his internet explorer favorites were gone and all outlook settings were back to default. No messages, contacts, nothing.

The user profiles in Documents and Settings also differ. Before, there was one profile for his account, John. Now, there's also John.E500. I have imported the emails and contacts back from his old profile to the new one, and the internet favorites, and everything worked fine.

Now, he called me this morning and said the problem had occurred again, all emails and contacts lost. Could someone who knows about OE6 please give me some advice on how to stop this from occurring?

Any help would be greatly appreciated.


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Hi there,

I have an Outlook Express DBX file over 2GB. Suddenly, I can't see the emails.

I need to retrieve the emails.

I tried to import it using Windows Live Mail = NO GO
I tried to view them using MailView.exe = NO GO

Thanks for your help,

Answer:Cannot see emails: Outlook Express DBX > 2GB

If no one has a better solution, there are 3rd party programs that solve the problem. I don't know of any free ones. If you didn't try it, search *.dbx.

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I am using outlook express 6 and presently it recieves emails okay but will not send and email. When an email is ready to send and you push send
the email goes to the outbox but is not sent.

Answer:outlook express emails

what isp e-mail are you using eg EE virgin etc.
you need to check the settings for smpt

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