Computer Support Forum

Missing System Information

Question: Missing System Information

When I open System Information I get a messageCan't Collect InformationCannot access the Windows Management Instumentation Software. Windows Management files may be moved or mising.What can I do to return to normal.Russell

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Preferred Solution: Missing System Information

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Missing System Information

System Restore?

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Hey, everyone!

Looking for some advice on getting my GB back, if possible.
I hope I'm posting in the right area.

The other day I had to do a System Restore on my Compaq (Windows XP) so far everything is working fine now. Though, I noticed my computer was running slower than usual. I checked my overall GB usage and found that it had dropped 20GB since the System Restore. My computer is currently 140GB in total and right now only 50% of it is left, making my computer run...not so quickly.

I used TreeSize and found that the missing 20GB was being used in "System Volume Information". I don't mean to sound like a newbie, but what exactly could be suddenly taking up 20GB of my space since the system restore? Is it possible for me to get it back without harming my computer? How do I go about doing that?

Someone mentioned that I should make sure it wasn't trojan/virus related, so I've run anti-virus, anti-malware, PC tuneups, etc. Everything is clean. Any advice?

Thanks so much!

EDIT: Okay well, after searching deeper into the "System Volume Information" I see that all the used GB is coming from a folder inside called "_restore{" and there must be 70+ different files inside, I'm guessing these are system restore points? Most of them are less than 1GB (though there are so many it apparently adds up) but one of them is a whopping 13.3GB by itself. What can I do about all these?

 

Answer:Help! Missing 20GB after System Restore, found in System Volume Information -- Why?

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Windows XP. When I select System Information in System Tools, it opens up the Help screen. If I enter msinfo32.exe in run, it also opens up the Help screen. Have I got a screw loose?

Answer:System Information missing?

Maybe running sfc /scanow will replace a dodgy file.

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Under system information in control panel the cpu and ram information is missing. Its not important nor does it impact performance in any way just curious why?

Answer:Missing information under system.

hmm...
is the windows management insturmentation (WMI) service running?

Have you tried just rebooting and re-running the index score as well?

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After running msinfo32, I find out that my System Information isn't there.
Can somebody tell me get it back?
Thanks in advance.
 

Answer:My System Information is missing.

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Hi,today i've got an msg on my startupPhoto in the linkhttps://s22.postimg.org/8t8ime5k1/20161109_202957.jpg

Answer:Missing system information

Any help on fixing it ?

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i went to look at system info before buying a external dvd burner and instead of system info ..i saw this



tried hardware ..got this



tried to restore ..but sys will not go past 5/22

have no clue....have had stroke...can do some things..but on new things...like this...need step by step...sorry for the slowness of my grey matter

thanks for any help
 

Answer:system information missing???

Go to the following webpage and read the information at the Microsoft Knowledge Base link listed below:

MSKB Article ID: 323209: Msinfo32.exe Generates a "Can't Collect Information" Error Message​
Good Luck! -- COMP​
 

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Hello,Please i have a Hp probook 4320s laptop, at the start up he show system board 00A. missing product system information not valid.i have download Rufus and creat a bootable disk wirh hpbq138.exe file. but still i'm unable to fix it. please what should i do?

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Hello, I'm new here... need some assistance for my Windows... After I updated to Service Pack 1 from Windows Update (online update), I founded there's no OS name and OS version in System Properties like usual. Same with System Information.

Is there any solution for this? Thanks before...

tridentcore

-----------------------------
this is the first time I posted in sevenforums, after a year just became a reader of sevenforums. sorry if my English bad...

Answer:missing OS name in system properties and system information

Hello tridentcore and welcome to Seven Forums.

I noticed from your snips that System Information (snip # 2) does show under Version that SP1 was in fact installed. So at least part of your system is showing correct information. Have you completely shut down your system and rebooted since you did the SP1 update? (Not just a restart.) And your English is fine!

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Can someone help me to solve this problem? I cannot get any information everytime I go to my computer's system information. Thanks!
 

Answer:System Information (msinfo32) Missing

Click Start - All Programs - Accessories - Command Prompt and then type in msinfo32 at the command prompt window. You'll get the System Information app running.
 

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I have run into a problem with my computer where I run msinfo32.exe, my dialog says "Can't Collect Information: Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing."

Also my Windows Rating disappeared from the system properties screen, but not from the performance information and tools window. Also my system information appears at the bottom of the my computer window, but not in the system properties.

Ever since this disappeared I have having trouble with my remote desktop connection into my computer before this wasn't an issue and nothing new was installed or removed.

Can anyone help???

I am using Vista Ultimate 32bit version.
 

Answer:System Information (msinfo32) Missing

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I have tried to access system information in system tools. The window opens and a system summary list is shown in the left pane. But in the right pain the message. "cannot access the windows management instumentation software. windows management files may be moved or missing". I have done a search for the files on my hd. but cant find them.help pleaseIam running win xp pro

Answer:system information missing in winxp

click here may help.

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Can someone help me to solve this problem? I cannot get any information everytime I go to my computer's system information. Thanks!
 

Answer:System Information Missing (msinfo32)

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Hi, my HP Pavillion notepad has just applied the 1607 patch on Window 10 Home edition, and now every time I startup my notepad, it errors with 00A system board information missing.
How do I fix this? And how has an Windows patch overwritten this information?
Thank you.
Regards,
Sheryl.

Answer:System board 00A information missing - HP laptop

The HP Support site says - You need to have the missing information re-tattooed to the BIOS chip using a DMI Tool at an authorised HP service center.
Contact HP here - Contact HP | Workdwide
Regards,

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After batery failure of my laptop when i start again then it says product information programmed into system board missing or invalid after power failure ..  How to solve this issue.

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My screen is black, error message comes up product info missing or invalid

Answer:Product information missing or invalid,system board 00A-prod...

Contact HP Sounds like you might need to get the motherboard re-tatooed or replaced




_________________________________________________________I am an HP employee."I'm looking for a laptop that looks like it's wrapped in super-rich, smoothed out tangerine peels." -TheMusicMaker

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Hi, my HP Pavillion notepad has just applied the 1607 patch on Window 10 Home edition, and now every time I startup my notepad, it errors with 00A system board information missing. How do I fix this? And how has an Windows patch overwritten this information?
Thank you.
Regards,
Sheryl

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"Cannot access the Windows Management Instrumentation Software. Windows management files may be moved or missing"

This is the error that i get when accessing system information built into the system tools.!!

Any solutions for the above problem??Thanks for any kind of help in advance....
 

Answer:Cant Collect Information: System Information problem

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Hey guys:

I'm an idiot!!! Last night I deleted my System Volume Information folder off of a Raid-0 set of hard drives. As I mentioned, this raid set is not drive with my XP on it. This is just a drive for storage of pictures, video, and other programs I prefer not to have on my C:\. I did take go as far as to turn off System Restore before deleting it. Now when I boot up I cannot access the drive at all. It tells me that "The drive is not formatted. Do I want to format it now?."

I don't want to do that and I am wondering if there is a way to create a new System Volume Information folder so I can access the drive again???

Thanks

Answer:Deleted System Volume Information Folder on a Non-Operating system drive???

I think you are connecting the dots...where there is no connection.

Deleting a system volume folder...isn't possible by me, even when system restore is not used (I always disable SR immediately after a clean install). Even though the folders are empty and I don't have SR employed, the system won't allow me to delete these empty folders.

I believe that the problem is your RAID setup...perhaps you ought to try to repair it.

Louis

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I am using Windows XP Pro and recently created a restore point in my System Restore program. This was over a month ago, and I no longer need that restore point. When I defrag with either Diskeeper or Norton Speedisk, I get a report on a good number of defragmented/defragmentable files, most of which are in the Restore folder in my System Volume Information folder. I was able to access my System Volume folder and found the offending file but hesitate to delete that file unless I can be assured that I can do so safely.

Would a simple delete be okay?

Attached is a screenshot of the folder in my Systems Information folder.
 

Answer:Safe to a Delete System Restore Folder from System Volume Information?

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Hello I have Windows 7 starter on my HP Mini Laptop

I'm just wondering is there something wrong with my Windows 7 or could it be a virus?

I cannot:
enter safe mode
system restore back to factory settings
view system information

I attached how my pc looks when I click on things like firewall, system restore, system information etc.

Also, I often see corrupt disk notices and there was a notification on my desktop that said my WIndows version was unlicensed or something like that.

My Windows come up and I can get on the Internet with no problem, but the first thing that made me realize something was wrong was when I kept getting corrupt disk messages. Chrome corrupt disk etc.

What I have tried: was running AVG scan, nothing found AND pressing F2 and running all the test and everything passed, hardware etc.

Could this be a virus or a windows 7 software problem.

Answer:Can't See System Information or System Restore, Can't Enter Safe Mode

Hi please follow the instructions here NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum then make a new thread here Virus/Trojan/Spyware Help - Tech Support Forum
post all the info you can gather and mention anything you could not in that thread not here

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I had trouble defragging {dbcbca6a-9a27-11df-94f4-028037000300}{3808876b-c176-4e48-b7ae-04046e6cc752} in C:\System Volume Information using defragler. It is more than 2GB large. Is it normal for one system restore to be that large? Norton and MBAM says the my system is clean. Only 31.1 GB total used. Abou 250 GB (I think) total hard drive space

Also the tracking folder is showing weird characters:
?Cf????? ?O?8m   windellstudio15 NW?Dc`A??$??{?? =?e? ? ? ????  ?             ... Read more

Answer:ONE System File in System Volume Information more than 3GB large. Can't Defrag

Defragging does not reduce file size, it only moves files to improve speeds.

Do a disk cleanup maybe its system error storage, or something the operating system stores
Unless it is a virus that is hogging your hard drive space (Inwhich case I would do a scan with Malwarebytes anti malware from malwarebytes.org)
It could be a crucial file, but I would think it would be a bit smaller.

your hard drive has enough space to make that 3 GB look like megabytes....

Keep your eye on that file. If it continually gets bigger, chances are, it could be a virus.

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from first post in xp:
Hello all...new user here
When I click on System Information (System Tools>System Information) nothing happens. I get a very quick hour glass and then nothing. When I Run msconfig, the window for system.ini and boot.ini is empty as well. A third problem is when I tried to install Nero 7, I recieved an error saying: "Unable to access shell manager"
This is what I've done so far/other info:
1. Ran System Restore to about a week ago (didn't have the problem then)
2. Ran "search and destroy" and all is good there
3. I've had problem with Media Player 10. Windows Update wants me to install a security update. After I install it, I get a problem running video. At that point, the computer gives me a link to install the latest version of media player 10 (which I do) and works fine until Windows Update asks me to install the very same security update. If I install the update, the problem starts all over again.
Any help, greatly appreciated.
Thanks!

Hi there
System information will not display, and I get a blank screen when I open either system.ini or boot.ini in msconfig. I've completed the 5 step process and this is my hijack log. Please help!

Logfile of HijackThis v1.99.1
Scan saved at 3:36:27 PM, on 26/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe... Read more

Answer:Unable to open System Information, no system.ini, boot.ini screen

i added your first post from the xp section
good luck

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Have an annoying quirk with my Windows 10 Pro 64 bit PC

If I go into 'settings' - then update and security - fine.
But when I click on View installed update history, up comes a blank page with no detail. Your suggestions on how to overcome this annoyance appreciated.
Thanks in advance

Answer:Missing Information.

Hi, what's your current Windows build?
(Windows key + R, winver).

Have a look here too:
If you've done an upgrade without further updates, the Update History will be wiped.

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I go on one site regularly and fill in lots of boxes
with information but the programme is not saving it now as it used to.
Any help in resolving this will be appreciated
Cheers
Ian

Answer:Information missing

Operating system?
Browser?
Site?
Might help us to diagnose the problem!

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Have an annoying quirk with my Windows 10 Pro 64 bit PC

If I go into 'settings' - then update and security - fine.
But when I click on View installed update history, up comes a blank page with no detail. Your suggestions on how to overcome this annoyance appreciated.
Thanks in advance

Answer:Missing Information.

Hi, what's your current Windows build?
(Windows key + R, winver).

Have a look here too:
If you've done an upgrade without further updates, the Update History will be wiped.

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Hello, I am a new member and I have a problem, I use utorrent as download manager and everyday when I open my pc all the previous days downloads and any other action completed on my pc are gone and anything I downloaded on utorrent is gone and 2 specific things I downloaded and deleted from utorrent keep coming back and they have been deleted and cleared from trashbin, I am running win 7 ultimate 32bit  os, I am in school on line and this is scary stuff any ideas?? thank you

Answer:missing information

Please run the ESET OnlineScan
Hold down Control and click on this link to open ESET OnlineScan in a new window.
Click the button.
For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
Double click on the icon on your desktop.

Check "YES, I accept the Terms of Use."
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology

ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.
 
 
 
Please download Malwarebytes Anti-Malware.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 

 
Click on Update Now, after Malwa... Read more

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Sometime last week, I noticed that my Favourites were no longer accessible, even though the yellow star is there. Also, I cannot download any updates due to the fact the ACTIVE X bar is missing, along with Tools, File, etc which used to sit on top. I cannot access the Advanced option as I cannot enter Tools from the top. Any help much appreciated. Thanks

Answer:INFORMATION BAR MISSING ON IE

With IE open...go View/Toolbars. Tell us what is checked.

There is also a quirk in IE that makes your upper panel disappear if you hit the F11 key accidentally. To bring everything back, hit the F11 key again in IE.

If you get any error messages...please post the exact wording of same.

Louis

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I bought my computer used and have never been able to make a System Image disc for back-up purposes and I've had some other problems with "Backup and Restore" as well. I always get this error: "The backup application could not start due to an internal error: Server execution failed (0x80080005)." By doing research I discovered that this happens because the SYSTEM does not own the "System Volume Information" file, the user does instead (me).
When I got the computer I took ownership of the entire C drive because I kept having permission problems. Now I know better and would not do that again, but I guess the only problem it caused was with "Backup and Restore" - two years on and I haven't had any other problems.
Anyways, I've tried changing ownership of System Volume Information, but it won't let me. I've found several ways to take ownership, but how can I get Windows to let me give ownership back to the SYSTEM? Or is there a way to return the file to its default state, or maybe copy a new version and delete the old one? Thanks for your help.

Here is the post where I found the solution to my backup problem:
Starting Windows 7 Backup : Server execution failed(0x80080005) ????

I apologize if I'm not supposed to post links - I'm new here

Answer:Need to give ownership of System Volume Information to SYSTEM

Links are OK as long as they're not advertising, objectionable material, solutions that would harm a computer etc.

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This is what it looks like it realizes I have a dual core aka two processors, but it can't figure out what it is exactly.
 

Answer:Dxdiag is missing information

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Hi to everyone who reads this.

When I want do a CHKDSK on C, I get prompt to schedule this task the next time my pc boots, no problems here though.
But after booting up I don't see the CHKDSK-information displayed as it should in normal circumstances. My screen stays black during the CHKDSK Scan, whilst I believe the scan runs as it should be. I derive that thought from the fact that I had a disk surface issue, and after doing the CHKDSK scan the problem was gone.
So the only thing I'm lacking is the information while in progress.

Does anyone have a clue on how to fix that?

Thanks for your time and advice.

Best regards Carlo

Answer:CHKDSK Information is missing...

Hello Carlo,

Did you change your boot screen by chance? Doing so results in a blank screen while chkdsk runs as boot. The information at the top of the tutorial at this link above can give more details about how you can use the sfc/ scannow command to restore the default boot screen to see chkdsk afterwards.

For now though, the tutorial below can show you how to read the chkdsk log to see what it said.

Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Forums

Hope this helps,
Shawn

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hi guys...I use windows 98 on my laptop and recently every time I boot the windows I get the message (missing regestry information.continue loading) and I have to press ok to continue.Any body knows how to get rid of this annoying message.thanx

Answer:missing registry information

A limp answer but.......If the problem has occured within the last 5 days you can boot to the command prompt only and type.... Scanreg /restore -then pick a date before the present trouble and you should be home free.

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Hello,

I recently recovered from a trojan on my Windows XP machine, and had to re install. Everything worked perfectly, now I'm setting up my internet and after that I will update my new anti virus program.

So here's the problem, my friend Rob is helping me set up my internet and asked for my motherboard information, so I followed his instructions and launched the DirectX Diagnostic Tool. I went to the Display tab, and under the "Device" section, everything was entered in as n/a or just nothing.

The actual text:

Device

Name:
Manufacturer: n/a
Chip type: n/a
DAC Type: n/a
Approx. Total Memory: n/a
Current Display Mode: 1400 x 1050 (16 bit) (1Hz)
Monitor:

How can I find my information and put it back in? If I have to download something I can just transfer it from my notebook to the machine itself, I'm just really confused and need some help. My computer is made by Dell and the model name is XPS 630i.

I also have the information in the Sound tab missing too... But I do have my Realtek stuff plugged in from my monitor, but that's all I know.

Any help would be appreciated.

Answer:dxdiag information missing

Have you installed all the required drivers?

Open Device Manager and post any device errors.

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Hi all!

Hi I hope someone can advise me, I have attached a snap shot of what I'm referring to, basically, in the folder that I have music in, some info seems to be missing, for example the duration of the songs don't seem to be showing, I've gone through everything i can think of, I only noticed when I put the cursor over the file then seeing it only the last seconds rather than see the full track length. Please can someone advise me. Thanks

Answer:Information on file missing

Hello Dubstar, and welcome to TSF!


Quote:





Originally Posted by Dubstar


Hi all!

Hi I hope someone can advise me, I have attached a snap shot of what I'm referring to, basically, in the folder that I have music in, some info seems to be missing, for example the duration of the songs don't seem to be showing, I've gone through everything i can think of, I only noticed when I put the cursor over the file then seeing it only the last seconds rather than see the full track length. Please can someone advise me. Thanks




If you right-click on the headers, can't you "customize" the headers there, and add the missing information?

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Hi I just got my lenovo G50-70 From the service center,The reason why i send my laptop because the screen is totally blackEverytime im trying to turn it ON And i heard some beep sound everytime im connecting the power  So the technician told me that they reflash my bios, and my laptop now is working But when i tried to go to bios i notice some imformation is not showing PRODUCT NAME INVALID LENOVO SN INVALID I just want to know if this is normal?  Thank you


























DSC_0727.JPG ?3664 KB

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I am using Home Premium, and since getting the OS I have felt as though my graphics performance rating was quite low (2.0 for a GeForce 6200 256MB AGP). This was confirmed when I saw other people with the same card, with lesser systems getting higher ratings.

To resolve this I have been trying to get the newest drivers, etc... Well a few days ago, to compound this issue I went to go look at my Windows Experience Rating, and it was gone... Here is what I see when I go to Peformance Rating and Tools.

I talked to Microsoft on live chat for over 2 hours last night, but it took that long for them to even begin to troubleshoot this. They had me register jscript and vbscript dlls, but to no avail.

Anyone have any ideas?
 

Answer:Performance and Rating Information Missing?!?!

I'd see if you can do a System Restore back to when it was working.

The drivers for that card should be located here: http://www.nvidia.com/content/drivers/drivers.asp

What kind of score would you be expecting, most 6100/6200's I've seen score in the 2x range.
 

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I have a Acer Aspire 5733z-4851 500gb HD & 8gb ram, using windows 7. When I connect to the internet the page loads up but each page is missing some information, Any page with a box saying click here to continue the box does not show (I have no way to continue). Checking email is a problem, PCH with a yellow or blue box "click here to continue" the box does not show up. On ebay alot of information is missing on the selling page. This problem is not just limited to the internet, when I try to trouble shoot this issue some information is missing on some pages. Can any body help me with this issue. Thank you all for any help.

Answer:Problem with missing information on internet

When did the issue first start? Have you tried a different web browser (firefox, chrome)? Have you tried going back to a previous restore point, clearing the web browser cache or resetting the browser back to defaults.

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Good evening,
Some days ago, after a badfunctioning, my computers does not boot, and the error that appears is BootMGR Missing.
I have been reading in many forums about the error.
I also wrote to Toshiba, as my computer is a Toshiba Satellite T130-T132. They told me that I would have to reinstall the Windows 7, AND that if I wanted to recover the info in C I had to take the disk out of the computer.
As I'm working in Haiti until de end of the year, and I need to recover important information that I could not back up - and against Toshibas' technique recommendation - we took the disk out of the laptop.
The problem is that we could recover all the disc D, but not the disc C, which is the one that I need (My Documents).
Could somebody advice me on how recover this information in the disc C before reinstalling Windows? It is important to say that we tried to boot from CD. The laptop does not have CD reader, and it does not recognize the external one.
Many thanks in advance for your advice.
Best regards,
Paola

Answer:BootMGR Missing and Information Recovery in C

http://www.techist.com/forums/f127/h...a-win7-155100/

Take ownership of the folders on the new PC and you will be able to access the files. If they are showing up. If they are not then you have an entirely different problem.

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I have two alerts for Sensitive Account Credentials Exposed, "Credentials were exposed in cleartext using LDAP simple bind.  He of these alerts are showing as being from several source machines using several different user accounts.  When
the alerts first started the console would should the first date detected 1/10 and the last date detected 1/23.  If I would export the data to Excel I would see all of the detected events 1/10 - 1/23.  I fixed all the problems and marked the events
as Resolved.  
Several days later the events showed back in the ATA console as detected and the date range was up to the current date 2/3.  However if I export this data to Excel the last date displayed is 1/23.  I see a new user on the Exposed tab, but on the
Network Activities tab I do not the new date, only up to 1/23.  I have 10001 rows on the Network Activities tab.

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I've used Adobe's Framemaker 8.x for several years on a Dell Inspiron running Vista Home Premium. Lately, when I try to open the program I get the message "Registry information invalid or missing."

I tried all the things in Adobe's knowledge base, to no avail.

I tried disabling everything except the FrameMaker program; still didn't work.

I would like to re-install and start over. However, I purchased it as a download and I copied the information they sent me to a backup disk. That disk has on,y "repair" "modify" or "uninstall" as choices. I choose "repair" or "modify" and then Framemaker will open.

Does anybody know how to fix the registry editor? I downloaded and used Registry Mechanic, but that didn't work.

From what I read, I don't want to be messing in the registry unless I really know what I'm doing!

Thanks,
Granny.Nerd
 

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Answer:directplay registry information missing

Hi to anyone who might help.I have been having problems with windows registry. I turned my computer on the other day and a lot of the drivers had corrupted. All the files were still there, but wouldnt run for one reason or another, various error messages. Managed to sort most out by reinstalling, but directplay in directx doesnt seem to want to play!I have a hercules prophet 4000xt.Also some games freshly installed still have error messages. eg lego game, invalid page fault at A3D.DLL.Any ideas out there?ThanksMike

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I woke this morning and the green thing that appear when we change the sound level or the luminosity level doesn't appear anymore. Where can I put this back?

Answer:Light and sound information missing

Hello Trunks_01, please take a look here. The problem seems to be arrived within the newest updates. May be the hints in that thread are helpfull to your problem.Message Edited by Agotthelf on 03-02-2009 10:49 AM

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As the title says, all of a sudden i have missing file info in the details pane, i have a lot of digital media and usually when i click on it it shows me every from its name to audio type, date modified etc..all of a sudden it no longer shows me what audio, chapters or subtitles etc..from the screenshot below a lot of info that used to be there now isnt....any help would be appreciated

Answer:missing information in the details pane

How to Customize the Details Pane in Windows 10

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I am trying to install Adobe Photoshop cs4 on a new computer in my network. I paid for it online and I have all the legal work and recite but one small problem; the email that had all of the information for it was deleted. I have cs4 installed on another computer so I still have it all but what I don’t know is how the serial number is ordered.

By that I mean I have this
Example: ###########

and need to know the grouping of the numbers in order to submit it
example: ###-###-###

is there anywhere I can go or look in the program itself to find out? ---thanks
 

Answer:Solved: Photoshop: missing information

I am sure if you contact seller with receipt and invoice #, they will gladly resend an e-mail with required info.
 

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I am looking for the components/parts used in the T500 Model 2082-52G. Normally I can find them on the lenovo Hompage, but there is only very less Information for that Model (how come?). Where do I find out more about the exact product and model numbers used as components like the video cards, the modem, the motherboard, the chipset, the dvd, the lan card, the wlan card, the wwan card and all the other parts used?Any Ideas? I normally used the search function here: http://www-307.ibm.com/pc/support/site.wss/homeLenovo.do and entering the modell number in the Enter a product number text-field on top.

Answer:T500 Parts information missing

Please take a look in your T500 HMM. I think the parts look up information will be restored in a while.

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Why is the System Model displayed as INVALID in System Information?This question is in reference to a Y510.Message Edited by Oberkanone on 02-27-2008 10:34 PM

Answer:System Model INVALID in System Information

i am also facing same problem i have lenovo B560 laptop and using windows 7 on it  

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I'm using XP Pro.

I've gone to START/ Programs/Accessories/System Tools....5 times now and can't get System Information to show up.

What can be the problem?
 

Answer:[Solved] Why won't System Tools/System Information come up?

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When I try to retrieve System Information I get nothing plus I loose my Quick Launch Toolbar! Using Windows XP Sp 3
 

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Well, the thread title says it all. I can't get either of these to open. I have heard that a shortage of memory will cause System Restore to not open, but I know for a fact that is not the case.

I just got a new laptop, secondhand, and installed Windows XP SP1 off the disc. I did all the SP2 updates, and both apps worked as of that. I downloaded some programs that I had on my old machine, and now I can't open either. I'm not sure if its related or not. I would roll back my system to fix it, but of course, I cannot. Is there a simple way to reinstall or restore these apps? I looked around the Microsoft website, but their tech support kinda sucks. Thanks
 

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Hello ol wise ones! I recently encountered a weird problem when I try to run my System Information from my System Tools menu as well as going Start-Help and Support. I get the following message when I attempt to access it. Any suggestions?

Windows cannot open Help and Support because a system service is not running.
To Fix this problem, start the service named 'Help and Support'

Thank you so much

Scott

Answer:System Tools-System Information-Not Working

Help and Support Error - Service not started

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When I start System Information (msinfo32.msc) it gives me, in the info panel, the following message:
Can't collect information
Cannot access the Windows Management Information software. Windows Mangement files might be moved or missing.

I checked if the WMI service is not disabled (it is automatically started, the default).

In Microsoft Mangement Console, under Services and Application, I have WMI Control. R-click, properties, and:
Failed to connect to <local computer>
because "Interface: class not registered"

What can i do?
 

Answer:System Information "can't collect information"

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Just wandering why Lenovo/IBM do not provide description/documentation on the custom services they developed and configured for ThinkPads. For example "ThinkPad HDD APS Logging Service" - there is no description provided in Windows Services app.And even more confusing - Nothing returned by Search on Lenovo web site. All IBM products have always been well-documented! And I wish Lenovo to use this approach for ThinkPads!  any advise regarding "ThinkPad HDD APS Logging Service" -- highly appreciated!

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I have a customer laptop HP 15-ac109na win 10 . This unit displays the product information missing error that seems Very Common and the lack of support for this issue is dreadful. I have tried ndbmifit across most board platforms none work HPSET  seems to run but shows 0x86 error and no information can be entered. Now this error is only displayed when charger is plugged in during bootup. On battery only this NEVER arises AT ALL! So it led me to believe voltages issue. I tested the charger voltage and its bordering +-5% tolerance and rated at 19.5v but outputting 20.01v. I think that when the charger is plugged in the DC in line component is failing possible MOSFET to the bios supplying too much voltage and protection mechanism kicks in resulting as bios corruption which in turn displays the error. On battery power this never happens ! So all components seem to be fine on the DC_batt line. Can anyone confirm my theory and or provide the HPB**.exe file for this unit board to allow the information to be tattooed to the board. This was a brand new purchase from high street retailer with a replaced system board!!!! Not good!

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A while back, I deleted the header and footer information by clicking on the little "sprocket" icon and then clearing headers and footers...so that I could printer a flyer with no internet information with the date and website. Well,... long story short, I am looking to put the header and footer information back and can't figure out how to do it. Does anyone have any suggestions as to how to get the web info and date etc. to print on the page like it used to?
 

Answer:PRINTING ??? header and footer information is missing

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When i start up the computer and run the internet explorer, a strange message popup box tells me that I inserted an invalid credit card number for my bank and I need to re enter my credit card number and pin number? Is this real?? It show my bank logo and it display my name and address too!

Answer:HELP? I get strange error that I am missing credit card information.

This is a spam!!!!
Do not enter anything.
Print what you can and contact your bank.

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I've got a windows 8 laptop which gives me this error message when i try to switch it on:
"Your PC needs to be repaired The boot configuration data file is missing some required information.
File:\BCD Error Code : 0xc000000d ............................" I'm sure you are all familiar with the rest of this dreaded error code.
I've tried all the repair options, recovery disks to a windows 8 bootable flash disk, the command prompt fix boot commands as well but still I get the same error message whenever i try to boot windows.
Now I'd like to know, can't i just copy the boot folders from another similar windows 8 pc and paste them into my harddrive to fix this??

Answer:BCD error boot file missing required information

Can you restore it to factory settings ?

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Hi, anyone know if it is possible to enable the 'Stop error information screen'  in Windows 8.1? My computer crashed and I just got a just a short mesage with a ' '.
 
?

Answer:Missing 'Stop error information screen' Windows 8.1

You really don't want to do this, you may miss an important message which needs your attention.
 
Please do the following so we can get an idea of what is going on with this computer.
 

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

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Hi

I have setup an email address to open up in Outlook 2010. My host provider has asked that I set it up so that emails can be deleted from server after x amount of days. Unfortunately, unlike on my other laptops, I cannot find this option. I have gone into Advanced Settings etc but it appears to be missing. (Please see print screen image.)

Does anyone know how I can access this information?

Answer:Outlook 2010 - Missing Delete From Server Information

Hello Natasha007, welcome to Seven Forums.

The reason is because you have set your account up as IMAP. The option you are looking for comes with a POP3 account, which is set up like this:
Microsoft Outlook 2010 Email Account Settings [Setup]

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I recently used IOBit uninstaller to remove all traces of a program from the registry. I'm assuming it removed something that caused this issue, because after I used it all my program information in Add/Remove programs was missing. However, other users on my PC show all information in Add/Remove programs. Is there a way to repopulate this or would I have to create a new user? Thank you

Answer:Missing Program information/details in Add/Remove programs

Use a restore point before this happened.

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Alright, I have one of these:

http://www.wdc.com/en/products/Products.asp?DriveID=333

And I need to get a new enclosure to fix a recurring problem (on the recommendation of the people here). I'm looking on eBay and all of them require IDE 2.5" or SATA 2.5" and other things that aren't in the product specs. Can someone please spare a minute or two to link me to an eBay listing for an enclosure that would work with this?
 

Answer:Specs missing information?; need to buy new enclosure for external HD (newbie)

Not a lot of info on that link.
Probably need to take the drive out of the enclosure
and see what type it is.
An IDE drive will use a flat ribbon cable.
A sata will use a small thin connector.
 

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Just got a new thinkpad with Win 8, upgraded to 8.1. When looking at the power options in the Lenovo Settings App it looks like a lot of functionality is missing compared to the old Power Manager days. Is there anyway to get the detailed battery health information. Design Wh, Max Wh, Current Wh, Current power usage in W etc. The ability to track the battery's max capacity over time help me decide when to replace it. The "good" condition indication Lenovo Settings gives me is not very useful. Am I missing some magic options somewhere to get into advanced mode? Or has this functionality been killed.

Answer:Win 8(.1) Lenovo Settings detailed battery information missing.

Power Manager as we knew it is gone from W8/8.1 and won't be returning from what I'm to understand...

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Hi All,

Am Running Windows XP home with SP2 on a P4 machine,
everything running smoothly except that I tried to uninstall a program
through the control panel-add/remove route and even though most programs are listed
there, only a few of them (like 5 out of 40 odd) have the change/remove
button when the particular program name is clicked. It just shows size,
used frequency and last used on... So, I cannot uninstall those
programs incl. the officeXP package. I am absolutely sure all this was
possible few days back and tried to get my system back to a 7-8 day
restore point but this does not help as well. In the registry key
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall"
only 5-6 programs are listed and the change/remove button only shows up
for these. Where did the rest go?..as all these other programs are
running on my computer. What could be the problem and how can I resolve
it without re-formatting. Any help would be greatly appreciated.

Thanks...
 

Answer:program uninstall information missing in the registry and add/remove

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I have a HP  g62-339wm laptop replaced the bad motherboard i get a boot up error Product Information not valid hp site says conntact support   You might see this message after the system board is replaced. The message indicates that the serial number was not entered, or was entered incorrectly, after replacing the system board or other component.To resolve this issue,. You will be asked to provide the fourteen-digit System Board Commodity Tracking (CT) Number = .PX11T011Z0C0A2 i HOPE someone can help me I NEED THE CORRECT serial number

Answer:PRODUCT INFORMATION INVALID, serial number etc. is missing

Hi,You've to contact HP technical support in your region directly for tattooing BIOS of motherboard with information.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlhttp://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlRegardsVisruth

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I restarted my laptop today and then I get a blue screen with the following message
Your PC needs to be repaired
The boot configuration data file is missing some required information
file :\BCD
error code: 0xc0000034

you'll need to use the recovery tools on your installation media. if you don't have any installation media (like a disc or usb device), contact your system administrator or pc manufacturer.

press esc for uefi firmware settings
when i bought my laptop, windows 8 was already installed and i did not get any installation disc

how do i fix this problem?

Answer:boot configuration data file missing required information

Look over this procedure and see if you feel comfortable in using it.

How To Fix The Windows Bootloader ? TweakHound

I know you don't have a Win 8 disc at this point but I am more concerned with your level of comfort in executing the above.

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My ideapad U310 doesn't boot any more after the boot procedure was interrupted by power outage.A blue screen shows the following:RecoveryYour PC needs to be repairedThe Boot Configuration Data file is missing some required information.File: \BCDError Code: 0xc000000dYou'll need to use the recovery Tools on your installation Media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer.Press ESC for UEFI Firmware Settings

Answer:The Boot Configuration Data file is missing requires Information

I can only make one suggestion. Boot from usb Recovery flash drive and hope that the startup repair will do their magic to your unit.

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i'm getting problems with my broswer. the prompt says" please check your content advisor settings for missing information. when i do what it says it doesnt help i still cant use my internet-explorer browser.please help me fix soon i'm starting to have withdrawal symptoms.
 

Answer:{Resolved}Check Your Content Advisor Settings for Missing Information

<a href=http://support.microsoft.com/support/kb/articles/Q242/0/37.ASP?LN=EN-US&SD=gn&FR=0&qry=advisor&rnk=13&src=DHCS_MSPSS_gn_SRCH&SPR=IE> This</a> should help. Let us know what happens.
 

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I have a Lenovo idea pad P500. It is running windows 10. I am missing /BCD. The blue screen has an error code 0xc0000034. no idea what to do

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How does one get a New Audio CD added to the "fai.music.metaservices.microsoft.com" sever.  I have the New Audio CD for the "Original Motion Picture Soundtrack - Disney Moana" and the service has no matching Albums.  Disc
was released 18 Nov 2016 and I am using Windows Media Player 12.  Thanks!

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Well the best way to describe my problem is through a screen shot of it.



All start when I was trying to do a stream in Windows media Player. So when I went to the Network and Sharing center I couldn?t find a lot of info there, such as :
Basic network info, it show only - Unknown-
No - View your Active networks and connect or disconnect
No ? Access type info
No ? Home Group Info
No ? Connections info
Also full map is missing too.

Just below -Unknown- I have:

The service to detect this status is disabled.
More information?..

When I click on More information I have the following screen.





I click on -Turn this on- and nothing happens.

So, I need some help to fix this issue,
Tk?s in advance for any help
Carlos

Answer:Missing information in the Network and Sharing Center screen Windows 7

Forget to say, besides this problem all the system is working fine, except for streaming and sharing stuff.
Carlos

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My Windows Media Player 9 Music Library settings will not automatically update media information for files which were copied from CD's. These CD's were copied over several months but the missing media data i.e. '01 Track 1' is intact. I have done this successfully in the past with no issues.

I added the correct folder for monitoring with the following settings in Tools - Options - Media Library:
Update files by retrieving missing information from internet.
Only add missing information.
Find media information for music copied with another program.

I restarted the computer and started the browser before opening WMP9 and waited several hours for it to update with no changes appearing. I tried this with both Explorer and Firefox.

There is no menu item to force media information updates.

Is reinstalling WMP9 the best option at this point?
 

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This morning I tried to boot up Windows Vista on my Satellite Pro, and I get the following displayed on the screen :-

----------------------------------
Windows Boot Manager
----------------------------------

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

1. Insert your Windows installation disc and restart your computer.
2. Choose your language settings and then click "next."
3. Click "repair youe computer."

If you do not have this disc, contact your system administrator or computer manufactuer for assistance.

File : \Boot\BCD

Status: 0xc000000d

Info: The Windows Boot Configuration Data file is missing required information

-----
ENTER=Continue ESC=exit
-----




I have found something similar on the Microsoft KnowledgeBase (http://support.microsoft.com/kb/927391) but as per the Windows Vista startup message, all of the suggested solutions require Vista installation media and I just have the basic Toshiba recovery CD.

When I try booting from my Toshiba Recovery CD, if I select "English (Windows Vista )" on the menu and go into settings, the only selectable option is a slider bar to select how big I want the partition to be - the option for "Expert Mode: Recovers WinRE and the OS to the drives of the ORIGINAL TOSHIBA installation without affecting an additional data drive" is greyed out.

All I can do with the Toshiba recovery CD ... Read more

Answer:Re: Visa fails to start - \boot\bcd missing required information

The Toshiba Recovery disk is not the same like the Microsoft Vista disk!!!
Recovery disk contains an image which will be not able to repair your computer.

The error message says that the boot manager is corrupt or it?s damage and you will need to boot from ORIGINAL Microsoft vista DVD in order to repair this.

If? you don?t have a such MS Vista DVD then I don?t see big chances to repair the OS.
So in such case you will have to reinstall the OS using the Recovery disk.

By the way; what happens if you press F8 immediately after notebook has been booted up?

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I googled the problem and NOTHING!!!!! many information NO LONGER is displayed in my details pane in Windows Explorer!!!!!! song length is one of them gone missing (& total length if multiple files are selected) and I use that frequently!!!!! it ONLY shows basic information now such as artist, title, album, and genre!!! but total length is GONE!!! also MANY UNRELATED INFORMATION is now in the details pane for media files!!!!!!! mood of music has been added (never heard of that tag), song rating, and composer now have been added!!!! it even displays ALL THIS SAME INFORMATION for WAV files when it used to be ONLY file size and length for WAV files!!!!!!! WAV is NOT capable of tags so I don't know why Windows Explorer shows this information for WAV files!!!!!!
 
HOW DO I GET MY DETAILS PANE BACK TO NORMAL???????

Answer:missing information in details pane for media files (such as song length)

Can you post a screen shot of what you are seeing?

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Hi All,
We've had MSFT Threat running over 30 days now.  2 virtual VMs, one running console the other gateway.  The gateway has a mirrored network port back to 1 of 2 virtual domain controllers.  I did a packet capture on the mirrored port and
traffic is coming through from the domain controller.  I see users, memberships and password info but I'm missing a lot of other stuff.  What could be causing this?  Thank you.

Some things I can't see are:
User Activity - No activity
Computers recently logged onto by this user - None
Recently accessed resources - None

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Question: System Information

Under Windows XP clicking System Information a message is returned: Can't Collect Information
cannot access the Windows Management Instrumentation Software. Windows management files may be moved or missing.

How do I correct this problem? Thanks
 

Answer:System Information

open the run box and run
sfc /scannow
 

2 more replies
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Anyone know how to get my System Information working. If I click on Start/All programs/Accessories/System tools/System Information, the dialogue box comes up but instead of displaying all the info about my computer it says, "Can't Collect Information" 'Cannot access the Windows Management Information software. Windows Management files may be moved or missing.'I have compared these with my other computer and they seem to be in the right place. Iam running Windows XP Home edition.

Answer:WMI system information

Reregistration possibly?

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I got a problem that I have researched quite a bit on the web and found many others with the same problem but no fix has been found.When I open System Information it says Default Outlook Express Mail Not Configured Default Outlook Express News Not Configured - Internet Explorer Web Proxy WMI Error FAILED Unable to connect to WMI namespace 'netdiagnostics' Computer Information - Computer System WMI Error FAILED Unable to connect to WMI namespace 'win32_computersystem' - Operating System WMI Error FAILED Unable to connect to WMI namespace 'win32_operatingsystem' - Version WMI Error FAILED Unable to connect to WMI namespace 'win32_operatingsystem' Modems and Network Adapters - Modems WMI Error FAILED Unable to connect to WMI namespace 'win32_potsmodem' - Network Adapters WMI Error FAILED Unable to connect to WMI namespace 'win32_networkadapterconfiguration' - Network Clients WMI Error FAILED Unable to connect to WMI namespace 'win32_networkclient' any help will b appreciated.. thank u(Moderator edit: added topic description and clarified title. jgweed)

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Question: System Information

XP Home, if I request this program from System Tools, or Run msinfo32.exe, the help and support service opens instead. Nothing obvious in Microsoft K/B. Any ideas, please?

Answer:System Information

See here:click here

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Question: system information

Answer:system information

please can somebody help i am running windows 98 se with all the up grades i had a big system crash at the weekend and did a clean reinstalli tried to access system information and get this error come up c:\programmesfiles\commonfiles\microsoftshared\msinfo\msinfo32exe a device attached to the system is not functioning then when i push enter i get the msvcirt.dllfile linged to missing export [email protected]@z is there any one out there that can help me regards michael

4 more replies
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Question: system information

Why cant I access system information from start menu or typing
msinfo32.exe in run box? Nothing happens
 

Answer:system information

I found that after using easy cleaner it deleted what I needed to view system information.....this is the link to the fix
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm
 

2 more replies
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Question: System Information

Hi The question is can and do i need bigger processor, this is my pc system, Item ValueOS Name Microsoft Windows xp editionVersion 5.1 service pack 2 build 2600OS Manufacturer Microsoft Corp,System manufact, Packard Bell NEC" model 0000000000000000000" Type X 86-Based PC Processor X 86 family 15 model 4 stepping 1 Genuinelntel ~2814 Mhz.Bios version date award software international Inc2.oeSmbios version 2.3Total Physical Memory 768.00MbAvailable Phsical memory 370.34 MbTotal Physical memory 2.00 GBAvailable Virtual Memory 1.96 GB Page file space 1.68 GB With this could it be the Processor thats is freezing my pc, as the memory check's out ok, or am i clutching at straws Scolley

Answer:System Information

Up the ram to 1G and it should do anything except the latest ganes.

10 more replies
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Question: system information

im looking for a free programme i can download that will give me all the information about my computer. i am running vista. please does anyone know any good software?

Answer:system information

click here

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Question: System information

I am unable to access "System Information" in System Tools. Nothing happens when I click on it.
 

Answer:System information

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Question: system information

Where do i look for my system information. ie what processsor et c that i have...Thanks

Answer:system information

Couple of programs that give a more detailed explaination of your system PCWizard 2008 click hereSIW click hereOr via your control panel and System

9 more replies
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How to fix this problem as I can't access my system Info. to rebuild AC adapter I get a box stating it is not working--How do I fix this??---TY
 

Answer:AOL- System Information

Please do not start more than one thread for the same issue.

Closing duplicate.
 

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Question: System Information

I used to use Everest to get system information on program license codes, system specs, and the such, but I see it is no longer supported in the free edition. Any recommendations on the best free utility for this now??
 

Answer:System Information

Speccy 1.29.714 will do the job for you.
http://www.majorgeeks.com/files/details/speccy.html

It will find and locate a lot of info.Even the serial key it will even give your temp readings.
 

4 more replies
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Question: system information

hi i was looking through my system information via system tools on windows xp home edition everything was fine till i got to the problem devices tab, in this window was a message usb mass storage error code 47 any ideas what that means anybody, i have a internal card reader classed as a usb mass storage device but it seems to be working ok

Answer:system information

click here

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Question: System information

Good morning.

I get a "insufficient virtual memory" occasionally when I try to print some color pictures.

The pc is an older Pent 2 300 megahertz with XP just recently installed.

I printed out a page listing the systems memoriy capabilities and need an explanation of :

Total physical memory 64mb
Total virtual memory213.16 mb
Available virtual memory 33.51 mb

I've assumed, possibly incorrectly, that I need to order mofr "modules" from Crucial.com to add to the 64 mb presently
installed.

I emailed Crucial with copy of systems' "innards" using Belarc and they returned a reply showing several module sizes from which I am to select one.

If this is the "fix" I need, will the least expensive(64 mb) be adequate for simple home use needs...i.e..printing

Thanx

Oneoldman
 

Answer:System information

16 more replies
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Question: System Information

I have recently built my own PC. Is there any way of entering details for System Manufacturer and System Model so that these details appear in System Information Summary.

Answer:System Information

click here

2 more replies
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Question: System information

when i open system information i get this message:
"
Cannot access the windows management instrumentation software. Windows management files may be moved or missing.
"

does any1 know how to fix this?
 

Answer:System information

7 more replies
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Question: System Information

Apparently AIDA32 isn't going to be developed any further.However, click here looks almost identical to AIDA and has a few more features added- it's free too.

Answer:System Information

ta

10 more replies