Computer Support Forum

In game, then blue screen restart.

Question: In game, then blue screen restart.

Hi all. Just a bit puzzled and getting quite peed of. Playing Silent Hunter III. Everything is fine until i get close to the action and watch my torpedoes blow up an enemy ship. Then i get a blue screen with alot of writing, then in a split second my machine restarts. I play on a laptop. My spec is as follows.AMD Athlon 64 30001 GB Ram80 GB HDDRadeon 128mb 9700XP Home with SP2Direct x 9.0cIt seems that the closer i get to what is going on then it crashes. Canmy system not handle so much action ?Any comments apreciated.Craig.

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Preferred Solution: In game, then blue screen restart.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: In game, then blue screen restart.

Right-click on My Computer, click Properties, click the Advanced tab. Under Startup & Recovery click Settings. Under System Failure untick the box in front of Automatically restart.The next time it crashes you will be able to read the error message. Please post it here, preferably in full including the error codes, not just the words.

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I'm having an odd issue when I try to run and 3D game on my PC, after about 5-10 minutes the image freezes up for a few seconds (Audio still works), then the screen goes to black (About a second worth of the last bit of audio played loops), then the computer simply restarts. There is no blue screen, and when windows starts back up, it does not give me the usual; "There was a problem and windows had to shut down" dialogue. However, upon reboot, I am asked whether to start Windows in safe mode or normally. The temperatures of the hardware are all at normal, so it doesn't appear to be overheating. I feel that the power supply may be suspect, but from what I've read, 750w-800w is enough for my configuration. I tried with a 1Kw PC Power and Cooling PSU I had lying around, and the same issue occurs. This problem does not present itself when I have run 3D games in Ubuntu on this system, so I would assume it is some issue with Windows 7. My chipset and video drivers are up to date. Any help is appreciated.

Answer:Random crashes while playing any 3D game, no blue screen, just restart

I dont think its the PSU, what are your temps sitting at?

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I have BSOD(blue screen of death) that say physical memory dump I had try changing my ram but its useless. I dunno whats the problem . please help ..
 

Answer:Blue Screen of death when starting game or alt tab when playing game

I cant upload my minidump file , its say there is a error of extention.
 

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Specs:
Intel® Centrino® processor technology
• Intel® Core™ 2 Duo processor T5450
• 1.67 GHz , Level 2 cache 2 MB
• Intel® PRO/Wireless 3945ABG Network Connection
Genuine Windows Vista® Home Premium 32-bit

Every time I start up, when it reaches the desktop, I get a blue screen, and it has writing in white, and I can't read it because as soon as it appears, it restarts the computer, and it happens again

I shut down the computer, restarted it, took out the battery, let is cool, and still no diffrence

Could it be a virus? I don't think so, because when I open it in Safe Mode, I run SpyBot Search and Destroy, and it can't find any problem

This is my first post here, so please tell me If I'm missing anything

Thank you
 

Answer:Start up, blue screen, crash, restart, blue screen...

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Hi all,

My computer's been acting really funny lately, and I was hoping someone might be able to help me out since I have no idea what's going on.

Recently, whenever I play a game, any game, after a bit the screen will go black and the computer restarts on its own for no apparent reason.

The computer I use is an AMD Athlon 1.5ghz, 512 MB RAM, and Radeon 9600 pro. I have the latest drivers installed. I've also ran a virus check using avast, used adaware to scan for spyware and adware, and defragmented my harddrive.

It started acting funny only recently. I know there might be a conflict somewhere but I can't figure out what the heck is causing it to do that. Here is my hijackthis log to give you an idea of what's running:

Logfile of HijackThis v1.98.0
Scan saved at 9:37:49 PM, on 8/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SM1BG.EXE
C:\Pro... Read more

Answer:Black screen and restart during game

Usually these problems are cured by updating to the latest drivers for chipset\graphics inc; DirectX, also there are very few games get released without needing a patch almost immediately to fix that kind of problem and I have to say its normally ATI drivers are worst for it (no I'm not a Nvidia devotee I run systems with each in, just pointing out a fact) the VPU recovery thingy I find causes more problems than it cures, but they promise the driver that's out in a couple of weeks will cure all problems forever, well it is 60Mb in size and requires .NET to be installed to run, just another 28Mb, hope the majority of ATI owners are on broadband!

The latest Catalyst was released 2 days ago, try it if you hav'n't already.

Are there some games more prone than others, trying to find out if OpenGL is the problem or D3D, ATI have a poor record with GL for some reason.

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Well after a few days pondering what the **** could be wrong with my rig, I've boiled it down to what I'm about to detail.

Initially when I first bought my LG 4167B DVD/RW BLACK optical drive it worked a treat, until recently where I've found that when using that particular drive my computer would just restart within a game, even Heroes of Might and Magic one! My new LG drive was the replacement of my BenQ cd-rom drive and I set it up just fine. I also have a Samsung cd/rw optical drive which works just fine when I use it in games. Now I am getting no system errors of any sort, I don't have the computer set to automatically restart so I thought to myself, faulty drive, hmmm I don't think so, otherwise it should've have started off faulty I assumed, so I boiled it down to this one thing, PSU problems, not a sufficient enough PSU, even though I THINK it's supposed to be a 500W Ritmo, which I have found to be a non-recommended PSU AT ALL, 'shifty' PSU so to say. ALso, when I shoved in my SWKotOR cd and the game started up, when I got to the menu the screen just went all fuzzy and weird and if I left it that way for a couple of seconds the computer would restart and if i quickly exited the computer screen stayed all fuzzy and weird, forcing me to restart or continue to lookat this weird and fuzzy screen.

Now I'm assuming this, the cdrw drive doesn't use as much power/ampage as the DVD drive, so when I use the DVD Drive in conjunction with my graphics card (which happens to... Read more

Answer:In game restarts/fuzzy screen restart

Well if you do get a new PSU, order one from newegg.com (or your favorite site) and install it yourself. Installing a PSU is very easy. All you have to do is unplug all the old wires, unscrew 4 screws from the back of the case, rip out old PSU, and then do everything in reverse.

Now, I don't think a bad PSU would give you a "fuzzy screen". So, I'm going to say that would be a video card problem. Whether the video card is actually bad or not, I can't really say...but it could be a driver issue as well. Have you tried different drivers?

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Sometime Blue screen error showing on screen and system restart

how can solve this problem

Answer:Satellite A60-102 - Blue screen error appears on screen and system restart

Hi

What BSOD code you get exactly?
Which OS you are using?

Maybe it?s a driver problem. Have you checked the device manager for yellow exclamation marks?

Can you boot in safe mode?

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Hello im receiving this message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80041EB130
BCP2: FFFFF88004771258
BCP3: FFFFFFFFC0000001
BCP4: 0000000000000003
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

gpu: asus ati 6950
windows 7 pro x64

any ideas of what may begoing on?

some times something happens when im on my desktop mode and windows say that ati driver has stopped responding and has been recovered.
when that occurs while playing games pc freezes and auto restart but the display doesnt response.
in order to start my computer i have to pull of the plug and wait a couple of minutes.

found in the .dmp file






Quote:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: dxgkrnl.sys

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode ... Read more

Answer:black screen and restart when playing game BCCode:116

Please reconfigure windows to collect the correct info
You want small memory dumps - "MiniDumps"

http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

And here are the instructions for posting:

http://www.sevenforums.com/crashes-d...tructions.html



   Tip
Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK

From what you posted looks like a STOP 0x116, please follow this guide for troubleshooting:

http://www.sevenforums.com/crash-lockup-debug-how/63320-stop-0x116-video_tdr_error-troubleshooting.html

Cheers

Dave

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This can happen at any time for me (including when I was re-installing windows in an attempt to fix the problem... did not go well ) but more often than not happens during web-browsing and especially when watching youtube vids. I'm going to assume it has something to do with my graphics card as the blue screen does not actually come up... instead the screen goes black and then I have to restart the computer. Anyways upon boot up and log in I get a windows message that tells me that windows has recovered from an unexpected shutdown ect.. and the numbers are:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: 85AA3510
BCP2: 93218A5E
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Answer:BSOD - Screen goes black and upon restart tells me I got a blue screen

Have you activated your Win 7?

Fully and completely update your Win7. Afterwards, I'll be asking you to submit a file which will show me all of the installed updates.

The update procedure will take qute a period of time since you do not have SP1 installed. This means there are updates to get you up to SP1 and then there about 100 updates post-SP1.

UPDATING YOUR WIN 7
1. ASSURE THAT YOU RECEIVE ALL UPDATES
WIN | type WINDOWS UPDATE | ENTER |
Change settings (left-hand column) |
checkmark all four of the boxes | OK button

Approve any dialog boxes presented. Let Windows install any update features.

WIN is the key with the Microsoft flag on top.

2. INSTALL CRITICAL UPDATES
Check for Updates (left-hand column)
Install ALL critical updates.
Restart your computer (even if not prompted)

Repeat this procedure until there are no more critical updates.

DO NOT TRUST the ?Windows is up to date? in center of dialog. until you see that TWICE IN A ROW!

3. INSTALL IMPORTANT UPDATES
Use the ?critical update? procedure until all important updates are installed.

4. INSTALL OPTIONAL UPDATES
Under Optional updates you will be presented with:
a) Microsoft Bing Desktop which is of questionable value
b) a list of about 34 language updates.

You can hide those updates so that aren't continually notified of those updates.
When you click on 34+ optional updates are available, then you
a) highlight all of the language updates,
b) right-click anywhere in the highlighted list.
c) click... Read more

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hey,
so every time i boot the computer i get that good ol' blue screen of death right where windows should open to my desktop.. instead it says "welcome" with the light blue background.. the screen goes black and then comes back with the blue screen.. the message on the screen says:
stop: 0x0000007a (0xe16dac70, 0xc0000185, 0xbf985c66, 0x20e18860)
win32k.sys - address bf985c66 base at bf800000, datestamp 41107f7a
beginning dump of physical memory dumping physical memory to disk: and counts up to 100 then the computer restarts.

i was able to get into safe mode to try a system restore but when the computer restarted it never finished the install (it actually gave me the confirmation that the restore was successful while i was doing a repair install later on)
i have tried going through the windows install disc repair utility and doing a chkdsk /p and a chkdsk /r upon doing /r it froze at 53 percent and did not move (i left it for a good 4 hours the first time before restarting it.. and then over night the second time.. and both times it never passed 53 percent.

after this i tried doing a repair installation of windows.. it completed the installation fine and then restarted the computer and tried to load windows (it got to the black screen windows logo "please wait screen" and then went to black and froze) i restarted the computer and it looked like all was well but upon getting to the light blue welcome screen it blinked and went to the blue screen a... Read more

Answer:windows blue screen and restart after light blue "welcome" screen

See if these links help.

http://support.microsoft.com/kb/130801
http://www.techimo.com/forum/showthread.php?t=112921
 

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Hello, I have an issue with my X61s Lenovo thinkpad. I normally use an additional screen to work on 2 screens. If I remove the screen then (doesn't matter if I remove it just by unplugging the 2nd screen or by removing it with the lenovo productivity center) the screen turns blue with some error messages (which i cant state cause it's gone within a sec.) and restarts it. I keep my system always up to date and have always the latest drivers installed. Also when i close the laptop so it's sleeping, and i remove the2nd screen, immediately when switching it on again the same happens. Here some information about my system: Graphiccard: Mobile Intel(R) 965 Express Chipset FamilyDriverversion: (Intel Corporation) 6.14.10.5002 Even if i  remove the second screen with Intel Graphics Media Accelerator Driver for mobile the same thing happens immediately. Have this problem from the very beginning but no system update solved the problem. If someone has any ideas/suggestions how to solve this issue I would be more than glad if u could tell me. Thank you very much in advance and if you need further information regarding my system/drivers etc. please let me know Cheers Justus btw am using XP proMessage Edited by Justus on 02-20-2009 08:32 AM

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I either play Left 4 Dead or Prototype and my computer crashes with a blue screen when I make a swift mouse motion to the right. It doesn't happen all the time, some days I can play L4D for hours and it won't crash.

Some say the most common thing is Logitech Mouseware. I do have a Logitech mouse, Mx510 Performance Optical Mouse (Blue). I am running on Vista, I have visited the driver site for Logitech and found out that Vista does not require any driver for my mouse, and I never had on in the first place for this Dell XPS M1530. I just plug and use.

So ingame, it would happen when I make a sharp turn with the character to look in first person view to the other side or behind me, with lots of things happening at the same time, such as attacks or explosions, screams etc.

This is what I got as the only info that I could possibly even remember during the 10 seconds before reboot during the blue screen.

IRQL_NOT_LESS_OR_EQUAL
0x0000000E(something like that)

Then when my computer started up completely, it showed this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: a
BCP1: 0000099E0000007E
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80001C7B443
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini061709-01.dmp
C:\Users\[NAME OF OWNER]\AppD... Read more

Answer:Vista Blue Screen crashes only in full screen game.

Here's a link to a brief description of the error: Troubleshooting Windows STOP Messages
There's not much info here to go on, but most BSOD's that occur during games are due to video problems, with audio problems coming behind them.

So, for starters:
- download the latest version of the video and audio drivers for your system.
- uninstall the current video and audio drivers through Control Panel...Programs...Uninstall a program.
- install the downloaded drivers.
- reboot and wait for another BSOD :0)

If this doesn't fix it, you'll have to navigate to C:\Windows\Minidump, zip up the contents of that folder and upload it with your next post.

2 more replies
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Hi, my laptop is a few weeks old. It is an ASUS K501J with Vista Home Premium installed. After about 2 weeks, it started to restart by itself on a daily basis. After doing a bit of research, i tried to solve it by disabling auto-restart via control panel. This stopped it from restarting, however now, i get blue screen errors daily.

The error message i receive on startup is:

Problem signature
Problem Event Name BlueScreen
OS Version 6.0.6002.2.2.0.768.3
Locale ID 2057

Additional information about the problem
BCCode d1
BCP1 0000001C
BCP2 00000002
BCP3 00000000
BCP4 8E5AC79F
OS Version 6_0_6002
Service Pack 2_0
Product 768_1

The error message does continue to name some files which may help describe the problem, am not sure if they are necessary to post here.

Will thank whoever helps me with this in advance since it is becoming quite annoying now. Will appreciate any help.

Regards
Nathan

Answer:Blue Screen/Restart

Originally Posted by NTH1


Hi, my laptop is a few weeks old. It is an ASUS K501J with Vista Home Premium installed. After about 2 weeks, it started to restart by itself on a daily basis. After doing a bit of research, i tried to solve it by disabling auto-restart via control panel. This stopped it from restarting, however now, i get blue screen errors daily.

The error message i receive on startup is:

Problem signature
Problem Event Name BlueScreen
OS Version 6.0.6002.2.2.0.768.3
Locale ID 2057

Additional information about the problem
BCCode d1
BCP1 0000001C
BCP2 00000002
BCP3 00000000
BCP4 8E5AC79F
OS Version 6_0_6002
Service Pack 2_0
Product 768_1

The error message does continue to name some files which may help describe the problem, am not sure if they are necessary to post here.

Will thank whoever helps me with this in advance since it is becoming quite annoying now. Will appreciate any help.

Regards
Nathan




Nathan

first can you go to c:\windows\minidump, zip the dump file (*.dmp) and upload it to us to analyze.

If you havent filled in your system specs (lower left corner of your posts) copuld you fill them in so we know what hardware you have

ken

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It started a few months ago, at random my computer will blue screen on me then restart. At first I thought it was over heating so I purchased a new case with more than enough cooing power, but alas it is still shutting down. I downloaded Speedfan to check temps and everything is fine. I updated my video card drivers as well as downloading the catalyst controller to check temps... good to go there also. Lastly I downloaded pass marks burn in full system stress test and everything checked fine. See, the odd thing about this problem is that it will blue screen even when there is zero demand on the comp like when I'm sleeping or in town. Well, anyways here is the error report.

My Rig:

ASRock X58 Extreme LGA 1366
Sapphire Radeon HD 5870 (Cypress XT) 1GB
Intel Core i7-920 Bloomfield 2.66GHz
OCZ Gold 6GB RAM 240 - pin DDR3 1600
Western digital Caviar Green 1.5T (Storage)
Western Digital Caviar Black 750GB (OS & Programs)
Cant remember what power supply I have and I do not feel it's necessary to pull the side of my case of to find out
Case: NZXT Phantom Full tower

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88004956817
BCP3: FFFFF8800A9C7900
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Thanks in advance for any help!!
Matthew

Answer:Blue screen restart need help please!

Hi -

Bugcheck = 0x3b (0xc0000005,,,) = system service threw an exception; excp = 0xc0000005 = memory access violation

If software related, Driver Verifier can help flush out rogue driver.

Run Driver Verifier - http://www.techsupportforum.com/f217...ed-473665.html

Provide full system info - http://www.techsupportforum.com/f217...ns-452654.html

Regards. . .

jcgriff2

`

7 more replies
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Hi I bought a new laptop from bestbuy and it keeps restarting on me for no apparent reason, the bluescreen threads didnt help I need to know what causes this and any possible fixes please



its an hp 2000 and heres the error message after the restart

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8003376038
BCP3: 00000000B6000000
BCP4: 0000000000010015
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\082311-21278-01.dmp
C:\Users\Kyle\AppData\Local\Temp\WER-55520-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
any help is very much appreciated please pm me asap!

Answer:blue screen then restart plz help

Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

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I am not completely helpless when it comes to computers. My laptop has been great for teh most part, had it for a year now. Yesterday I was just sitting and watching netflix and the computer went to a blue screen, said something about if it is the first time I have seen the message, etc, mentioned something about BIOS, but it went too fast to restart so I could not really read it very fast. When it restarted, the computer looked very similar to how it was when I first got it. The icons on the taskbar, back to default as was the desktop. I did system restore bc my mail program wanted me to set it up again as well as firefox lost all my add ons and bookmarks. That was successful, I suspect it is not a software problem since it just does not feel that way. Nothing is new, no new hardware, no new anything. Ran scans, nothing, cleaned up my hard drive a bit to get ready for a backup, etc. Then today same thing happened, but everything was still there when it came back up, no restore needed. I noticed the first time something on the bottom of the blue screen said something about dumping physical memory. Do not remember the second as I was searching for more info, specifics. I do not think it is overheating, the fan has easy access and is clean, does not feel overly hot. I have various experience with hardware replacement, etc, just not a ton of diagnostic experience. Any help would be great!
 

Answer:Blue screen, then restart, help!

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I am running Windows 7 Ultimate 32 bit. I started having blue screen errors a couple of months ago so I installed a new HD on my computer. Still getting blue screen. This is the information I found about the unexpected shut down:

Windows

Summary
Shut down unexpectedly

Date
‎1/‎6/‎2011 12:32 AM

Status
Report sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.28
Locale ID: 1033

Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 828B4928
BCP3: AA434700
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Bucket ID: 0x8E_Ntfs!NtfsFilterCallbackAcquireForCreateSection+31
Server information: 0228e21d-0b2d-4423-881c-f820d7fa28fd

What should I do?
 

Answer:Blue screen and restart

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Relevance 58.63%

Computer has been on all day, as usual. Screensaver was running...I moved the mouse, popped open Chrome and all of a sudden I got a blue screen (couldnt read what it said, was only there for a second) and the computer restarted. Its restarted fine, everythings up and running normal...should I be checking anything? Possible overheat?
Thanks
 

Answer:Blue screen/restart

Please post your minidump for analysis, you can find it in C:\windows\minidump.

What is the specs of this system? Have you had any such issues before?
 

1 more replies
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For quite a while, my computer randomly blue screens, then restarts. I managed to get the error code by disabling restart which is as follows:

STOP: 0x00000016, 0x0000001c. 0x00000000, 0x804E1745)

It's extremely random.Sometimes I can go days without it happening, sometimes it's really consistant. I've tried scanning for viruses, optimizing, etc, but to no avail. Please help, thanks.

For reference:
 

Answer:Blue Screen, then Restart

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I have a PC that keeps blue screening on standard and safe mode. I dont know what the error code is as it is there for a fraction of a second. I would usually look at the event viewer to find the cause but I can't access that due to reboots all the time.

Could it be a virus?

Can someone tell me where the log files are kept on the HDD and what I can use to view them.

If I can't fix this I was going to read the drive on my other PC, extract the data files and reformat-reinstall.

Any help most appreciated.

Ali

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My computer gets a blue screen that says its dumping physical memory then restarts itself. This is really annoying please help

It's an HP 2000 notebook pc

Answer:Blue screen restart please help

Hi Cameo19 ;

Please follow below link for your issue.
Also check your windows IMPOTANT/OPTIONAL updates

How to Clean Up System Error Memory Dump Files in Windows Vista | eHow.com

2 more replies
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During a voice chat with my friend, my system goes to Blue screen and asking for restart about every 10mins. In that point restart only possible.I am using Windows XP. Can anyone help me
 

Answer:blue screen and asking to restart

What does the BSoD read?

If you are able to get into safe mode, you may be able to try a system restore to return to a point before the problems started happening.
 

3 more replies
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This has been happening over the course of, I'd say, a few days. It's only happened three times, I think. I'm not doing anything when it happens, just normal use of internet.

My computer shuts off and I get a blue screen that says:

A problem has been detected and windows has been shut down to prevent damage to your computer.

BAD_POOL_CALLER

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, diasble or remove any newly installed software or hardware. Disable BIOs menu options such as caching or shadowing.

(Blah blah blah)

STOP 0x000000C2 (0x00000007, 0x00000CD4, 0x02060002, 0x854226E8)

I don't know how to do any of the stuff it recommended. I also haven't installed anything new in the past week.

I checked my event viewer and found this:

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c2 (0x00000007, 0x00000cd4, 0x02060002, 0x854226e8). A dump was saved in: C:\WINDOWS\Minidump\Mini091607-01.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Product: Windows Operating System
ID: 1001
Source: Save Dump
Version: 5.2
Symbolic Name: EVENT_BUGCHECK_SAVED
Message: The computer has r... Read more

Answer:Blue screen and restart, please help

Both bugchecks indicate that ZoneAlarm is the culprit (vsdatant.sys):

BugCheck C2, {7, cd4, 2060002, 854226e8}

Unable to load image vsdatant.sys, Win32 error 2

Probably caused by : vsdatant.sys ( vsdatant+44f21 )Click to expand...
 

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OK i got a problem when i log on to my computer and stay on it for a while then open a program the computer flashes blue for a sec then restarts sometimes when i just turn it on it does that. then when it loads up it says it recovered from a seriouse error.CaN any one tell me what could be wrong?
I got
Asrock Motherboard
AMD Anthlon Xp 2400+
2.02 GHZ
512 Ram but says 448
40 gb Hd

Answer:Blue Screen Restart

Start with the obvious stuff. Open it up, make sure all cables, expansion boards, and memory modules are firmly seated. While you're there, make sure that dust hasn't built up in the fans, I use canned air to blow them out.

Pick up one or both of these memory test, and run them for at least a couple of hours. You should NEVER see any errors, or you have a problem that has to be addressed.

Microsoft Memory Diagnostic

MEMtest86

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Turned on my computer and Norton antivirus update showed up.  Haven't used Norton in quite a while but did in the past.  Hit cancel and went to control panel to remove software.  Removed Live update. Got error message "problem due to recent hardwar/software issues.Computer restarts itself every 5 to 15 minites continually.  Went to recycle bin and restored symantec.  Still restarting.  Went to restore points after booting up in "last known good configuration". Restore points only let me go back in month of July, no earlier.  After 8 attempts restore point on July 10th was successful, however computer still just flashes blue screen error message for a split second before restarting itself after 2 to 3 minutes each time.  Can't get to a point where I can do anything. Please help.

Answer:Blue Screen and Restart

Download BlueScreenView:http://www.nirsoft.net/utils/blue_screen_view.htmlunzip downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

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My friend seems to have a problem with his XP system he just recieved a blue screen that comes up, does a memory dump test and tests other stuff, then as soon as the scan reaches 100% the system restarts. This just happened at the most random time, it happened almost everyday before his hard drive was reformatted too, it did it very frequently then to, he recently formatted his hard drive because of that problem, and even after the reformat it came up again today. any help would be greatly appreciated.
 

Answer:Blue screen and Restart

I would check two things right of the bat.

Run a Memory Tester.
http://www.memtest86.com/

Then find out what hard drive is in the computer, go to the manufacturers website and download their Diagnostic tools to see if the Hard Drive is bad. All the Major Manufacturers have one. (Maxtor, Seagate, WD, IBM, Hitatchi).

Over the years I have had two Maxtor drives crap out on me, which caused BSOD's.
 

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Hello guys.

Today i try to use my pc, but i get blue screen error and after i restart the pc i get another blue screen error.

i try to use windows repair from dvd/usb boot but after showing windows logo i get blue screen each time!

i also try to fix it from safe mode, but i can't bcz when windows logo appears after 3 or 4 sec. is blue screen with error.

I also try to install clean windows 10 on my harddrive with another pc but not working! i mean in another pc's my harddrive is working great but when i use it on my pc is not working and i get blue screen errors.

i can't see lock screen to login and use cmd to fix it!

can anyone help me!?

regards.

sorry for my bad english.

Answer:My pc Restart to blue screen!!!

Hello Beck and welcome to TenForums

There could be something wrong with the motherboard, CPU or RAM which is preventing the start-up. You do not give us any details of your system in the System Specs. Please fill this in as fully as you can.

Make sure all the RAM sticks are fully inserted and that all your connections are secure. Remove any attached devices for the time being apart from keyboard mouse and monitor. Note: You can't take a working hard drive with W10 from another machine and expect it to work in yours.

Try again to use a DVD or USB installation media to perform a clean install. If this fails see if you can run a test of your memory:


Diagnostic Test

 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


   Note


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it.

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Here is the BlueScreen report:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 00000003
BCP2: 873C5D90
BCP3: 873C5EDC
BCP4: 82462710
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini073110-01.dmp
C:\Users\Scott\AppData\Local\temp\WER-45599-0.sysdata.xml
C:\Users\Scott\AppData\Local\temp\WER1B0E.tmp.version.txt

Answer:Blue Screen and Restart

Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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My laptop will blue screen whilst I'm using it and automatically restart. I have the feeling this is due to a virus as it got one which I cleared not long before it started doing this. Is there any way to solve this problem?

Answer:Blue screen and restart

HiWe Need to Diagnose Your BlueScreenWhen you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enter Safe ModeSelect "Disable Automatic Restart on System Failure", as shown here:


When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:

Please post me the error(s).

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My laptop just starting crashing tonight. I have attached picture of the blue screen. I tried a system restore but it crashed again right after. I have also attached the crash details that come up after it restarts. It's letting me stay on in safe mode. I tried downloading and running the TSG SysInfo but can't get it to work while I'm in safe mode.

Please help
 

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Help a blue screen comes up saying that it is dumping physical memory to disk because of hardware, but I suspect some sort of Spyware, I posted an earlier log which wasn't replied too. I urgently need my computer fixed as I have coursework due in for my exams, please Help, Quick
Anything will be appreciated. Thanks

Logfile of HijackThis v1.99.1
Scan saved at 19:27:17, on 10/28/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\savedump.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\Ares\Ares.exe
C:\WINNT\System32\UAService7.exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Spy\HijackThis.exe
C:\WINNT\System32\wuauclt.exe
... Read more

Answer:Blue Screen, Restart.

Please DO NOT create a new thread for the same issue.

DO NOT bump if it's been less than 24 hours.

Return to your thread:

http://www.techsupportforum.com/showthread.php?t=74654

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Kernel Power 41 63

Computer turns black and automatically restarts when playing high demanding games, no BSOD, not overclocked.

Games that have crashed:

Far Cry 4The DivisionFortniteOverwatchCounter Strike GOLast Man Standing

Specs:

Cooler master 550w PSURX 470 4gbPentium g4560Asrock MATX b250m MOBO2x 4gb rip jaws RAMWD 1tb HDDGammamax 300 CPU Cooler

OS: Windows 10

I built the PC myself, errors started when playing high demanding games for the first time. Ran stress tests when first built, prime95 and heaven whilst logging temps for 8 hours, no crashes or high temps (max cup temp 54 C, max gpu temp 76 C). However, when playing games, within an hour, computer crashes (always kernel 41 63). I sent the PC to the outlet where I purchased the parts from, they had their own technicians run tests on all the parts. Initially, they found a fault with the PSU, which was at that time a 500w EVGA bronze. They replaced it with a 550w Cooler master gold. Still experienced 41 63, black out and restarts. Took it back, I said I suspected the MOBO was the issue, so they replaced it under warranty, problem persisted. I took it back for a third time, they took it to their head office, did extensive testing and found a fault with the CPU, they replaced it. Took them 3 weeks to complete... issue is still not resolved.

At this point, my computer has been disassembled and parts replaced multiple times.

Things I have done:

Updated all drivers (CPU, GPU, BIOS, sound etc)Clean installation o... Read more

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Lately I've been getting a "Display driver has stopped responding" warning on desktop for light applications.
On any game, whether running on low graphics (less power) or not, it will suddenly go Black and restrart my PC, then it will get to a BSOD after the windows loading logo is finished, forcing me to do a system repair which then lets me log back into windows. I don't know what's going on.

Included is my dump file using the forum diagnostics tool. Thanks in advance for any help.

Answer:BSOD on restart, Black screen when playing any game (dump included)

Hi rspkers,






Quote:
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught. This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.


Please stop Driver Verifier from running and disable if you have not done so already.






Quote:
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html







Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck C4, {91, 2, fffff8000364bcc0, 0}
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1b7221 )

0: kd> lmvm nvlddmkm
start end module name
fffff880`08464000 fffff880`08f02000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Sat Dec 29 06:47:52 2012 (50DE9... Read more

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Only when restarting. While running, it runs like a champ (beyond Cortana giving me the cold shoulder, verbally).
When restarting however, I get the error without any (file.dll).

Checking the log, it appears to be the ntkrnl, which has never spelled anything good for a system. So just looking for a few hints. Just upgraded from 7 Pro.
I did reboot to get my video drivers working after the upgrade, but at that time I did not notice if it was already crashing or not.
I suspected it might have come from trying to reinstall my drivers for sound, trying to get Cortana to speak with me - so I completely uninstalled the sound drivers and let Windows put it back, still no go. Again, it has not crashed while being used and it has not slowed/had errors. Only when I try to shut it down or restart.
Attachment 27037

Answer:Blue screen on restart - kmode_stop_exception

All of your dumps are blaming the same thing, Gigabyte On/Off Charge.

Code:
BugCheck 1E, {ffffffffc0000005, fffff800aa10a892, 0, 4e}

*** WARNING: Unable to verify timestamp for AppleCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AppleCharger.sys
Probably caused by : AppleCharger.sys ( AppleCharger+270c )

Followup: MachineOwner


It's not uncommon for Gigabyte utilities to cause BSODs, the only advice I can offer here is to uninstall that particular component.

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I keep having this problem where my computer will stop all tasks and just go to a blue screen error. I have seen 2 different blue screen messages though. I haven't been able to write down all the information yet. But one blue screen error says,
"If this is first time you've seen error screen, reboot. If it appears agains run system diagnostic utility (i don't know how) supplied by manufacturer. In particular, run a memory check, and check for faulty or mismatched memory. etc..." When the comp restarts this is the technical info on the error report.
"STOP: 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000). Error signature: BCCode: 7f BCP1: 00000000 BCP2: 00000000 BCP3: 00000000 BCP4: 00000000 OSVer: 5_1_2600 SP: 2_0 Product: 256_1 following files included in error report;
C:\ DOCUME~1/patrickg\LOCALS\Temp\Werb777.dir00\Mini062806-01.dmp
C:\ DOCUME~1/patrickg\LOCALS\Temp\Werb777.dir00\sysdata.xml"

The technical info for the other blue screen error is.
BCCode: 50 BCP1: FFBDF000 BCP2: 00000000 BCP3: F76BC9BE BCP4: 00000000 OSVer: 5_1_2600 SP: 2_0 Product: 256_1

If anyone out there is familiar with this, please help. THank you in advance.

Patrick
 

Answer:HELP!! Blue Screen/ Restart Problem

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Devil May Cry 4-Blue Screen/Restart
at the moment, I am beyond my own ability to solve this problem...

I recently bought Devil May Cry 4 for PC. I checked all the requirements and everything checks out well within my computer's capabilities. Here's where things get weird...

I can get into the game all the way to the title screen, but when I try to start a new game, or even change the settings, what seems to be a loading screen appears, which then takes about 10 minutes or so to...FLASH A BLUE SCREEN OF DEATH THEN RESTART AUTOMATICALLY?!?!

I've tried lowering the settings of the game manually, shutting down unnecessary background programs, and a few other minor things, but it isn't working!

Any help or advice would be adored. Please help if you can...
 

Answer:Devil May Cry 4-Blue Screen/Restart

Could be an overheating problem DMC4 is a demanding game, try to cool your tower a bit say, put a fan out it clean it out etc etc(no water of course lol)
 

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at the moment, I am beyond my own ability to solve this problem...

I recently bought Devil May Cry 4 for PC. I checked all the requirements and everything checks out well within my computer's capabilities. Here's where things get weird...

I can get into the game all the way to the title screen, but when I try to start a new game, or even change the settings, what seems to be a loading screen appears, which then takes about 10 minutes or so to...FLASH A BLUE SCREEN OF DEATH THEN RESTART AUTOMATICALLY?!?!

I've tried lowering the settings of the game manually, shutting down unnecessary background programs, and a few other minor things, but it isn't working!

Any help or advice would be adored. Please help if you can...
 

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So I've had this external hard drive for about 2 years now, and my problem is that whenever I plug it in, my computer goes really really slow, then fully crashes, and then restarts after blue screening. I thought it might be a problem with the enclosure, so I've taken it out, and plugged it in physically into the computer. When I do this, the computer boots up really really slowly, then just loads a blank black screen with my cursor on it, nothing else, the same happens when I boot it up plugged in with the USB. I tried plugging it into my dad's computer, which does the same thing, other than when I physically plug it in, it just boots up without recognising the drive's there.
The thing is, everyone's been saying, "haven't you backed everything up?" and the answer is "yes... to that device." So any help would be really really appreciated.
Thanks in advanced,
Goodwin24
 

Answer:External HDD causes blue screen restart

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Hello to everybody! My name is Simeon. I have a big issue with my PC, I am currently using my laptop to have access to this site.
I will be indefinately grateful if anybody can help me out on the following issue:
Everytime a start my computer, it restarts, no matter if I am doing something, or not. Without any notice whatsoever, it suddenly "cuts", and starts up again. In these conditions, it is neither possible to check what is wrong, nor do anything about it. I chose a start-up option where the computer doesn't just restart everytime it crashes so that I can be able to see the information in the bluescreen screen. The info is the following (summarized):
DRIVER_NOT_LESS_OR_EQUAL
Technical Information:
STOP: 0x000000D1 (0x000000A9, 0x00000006, 0x00000000, 0xF81CD867)
nv4_mini.sys - address F81CD867 base at F80B0000, DateStamp 4074b958
Beginning dump of physical memory
Physical memory dump complete.
I have no idea what these addresses mean nor what is nv4_mini.sys used for. I have bought and installed a new hard drive, a new power supply, and I have reinstalled Windows XP (Home Edition) but this problem has never interrupted. Absolutely everytime I start it up, this happens. I have a system with AMD Athlon 64-bit 3200+ 2.00Ghz, GeForce 5200 FX - 128MB, 512 MB DDR SDRAM - PC3200, 160GB Hard Drive, Windows XP, nVidia sound card and Do I need to change any other hardware, perform any check (hard to happen, since it just never allows... Read more

Answer:BLUE SCREEN and Restart Without a Reason

Are you monitoring your temperatures. It could be due to an overheated component. Also one of your ram modules could be causing a crash/restart. "Everest" program has system temp. monitoring on the desktop. Someone is going to have to open up your PC and look around. There are many reasons that this can happen.
 

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I got a new Lenovo laptop a while ago... it's been working well, until yesterday.  Everything was fine except that it wasn't able to connect to the internet when all the other computers I have could.  So I restarted hoping it would fix the problem.  Bad mistake..
After I restarted, it took about 5 minutes to start up and froze for a minute on the start and login screens and freezes a lot whenever I try to do anything.  Sometimes it functions normally for about 30 seconds but then freezes again.  Clicking on things does nothing, and applications frequently stop responding.
 
Once, it blue-screened with this message: PAGE_FAULT_IN_NONPAGED_AREA.  
 
Also, I managed to get the task manager running and the disk usage is at 100% percent, constantly, even though I am not running anything.  (There was a program called searchindexer.exe listed in the resrouce manager, which I shutdown, and that brought the disk usage down but it didn't seem to fix the problem)
 
I ran ccleaner to fix the registry, but that didn't solve anything.  Also, I tried running Malwarebytes and AVG antivirus but the computer froze so much that it wasn't working and I just gave up.  Should I try running them again?
(also idk if this is any useful information but even though the computer freezes the cursor is always able to move around freely)
 
Thanks for any help 
 
UPDATE: I managed to get it working ten minutes ago.  Nothing was ... Read more

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Hi when checking out my parents laptop, a blue screen appears after i press restart. The laptop appears fine, and restarts normally. No errors occur beyond that point. Just on restart a blue screen flashes, with error codes. I am currently not able to upload the dump file or get the bug check code, but i was wondering if anyone has an idea with why it would be doing that?

Answer:Blue screen flash on restart

When you say "press restart" do you mean: Start Menu -> Shutdown -> Restart?

It is very difficult to say what is causing it without the BugCheck code. There are hundreds of thousands of possible reasons. We really need the crash reports to know the culprit: http://www.sevenforums.com/crashes-d...tructions.html

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My vista computer is new, it's a compaq, and got it a few months ago. But about a month it's been going nuts, every so often I get a blue screen and it restarts, I did the computer restore system, I did a virus check and cleaned out viruses, I unintalled programs (by the way some I uninstalled don't disappear from the uninstall software thingy) I deleted stuff of mine, but still nothing...



Windows Vista Home Premium
Hp Compaq computer
2gb (ram)
Intel Pentium Dual CPU 2.00GHz
(C:) 151BG free of 226gb

What else u need, I'm not 2 good at pc's

Answer:Vista blue screen restart

Did you add any new components? It could be a driver problem. Updating them all may help.

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My laptop was annoying me in these days. Causing blue screen and restart many times. i did re-installed my OS and software but still the same.

I attached my BSOD file and system health report.

Here is my system information.





Quote:
x86 (32-bit)
- the original installed OS on the system
- an OEM version

- What is the age of system (hardware)?
over 2 years
- What is the age of OS installation (have you re-installed the OS?)
6months old and just re-installed after blue screen many times happened.



Thank you so much.

Answer:Blue Screen and restart with BSOD

Hi kokop; sorry you are having problems. There are no dumps in your upload. Read this tutorial, especially the last part of the first post, and make sure your computer is configured for mini dumps. If you have any mini dumps, upload them per the tutorial. If you are using a cleaning program such Ccleaner, make sure it is not set to delete dump files.

http://www.sevenforums.com/tutorials...en-forums.html

You have some outdated drivers loading on your system; some are XP drivers and quite obsolete. Outdated drivers can and do cause BSOD's. Update the following drivers from the links I have provided starting with those in red font.





Quote:
athr.sys 6/10/2009 - Atheros Extensible Wireless LAN driver for CB42/CB43/MB42/MB43 Network Adapter. OEM - none at http://www.atheros.com/pt/index.html. Update this driver from the HP website.

ISODrive.sys 2/10/2009 - ISO DVD/CD-ROM Device Driver. Create a MultiBoot CD, an ISO image file or a virtual CD - download FREE evaluation copies of our software!.

Rtnicxp.sys 5/30/2008 - Realtek 10/100/1000 NDIS 5.1 Driver. Realtek. This is an XP driver; update it.

VSTAZL3.SYS 10/16/2008 - Conexant SoftK56 Modem. Conexant: Support. This is an XP driver; update it.

VSTDPV3.SYS 10/16/2008 - Conexant SoftK56 Modem. Conexant: Support. This is an XP driver; update it.

VSTCNXT3.SYS 10/16/2008 - Conexant SoftK56 Modem. Conexant: Support. This is an XP driver; update it.


How to find drivers -




Quote:
... Read more

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Please Help, frequently my system shows blue screen and take restart automaticaly.after reboot it shows option to run the window in safe mode, after run in safe mode it shows windows has recovered from a unexpected shutdown. I attached the images of the popup which show after blue screen restart, please see that and please help me as soon as possible.

Answer:blue screen and take restart automaticaly

Hello Suman888, Welcome to SF,

Could you post the Dump file http://www.sevenforums.com/crash-loc...d-problem.html

Hope this helps,
Captain

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I keep getting a blue screen error when I try and shutdown my computer..and it ends up not shutting it down just restarting it. This error also happens when I restart my computer and also a bit after my screen saver has been on. Here are my specs:

Windows Vista Ultimate-32bit

AMD athlon 64 X2 Dual Core processor 4200+ 2.2GHz

ECS nVidia GeForce6100SM-M Motherboard

Western Digital 160GB 7200RPM 8MB Cache Serial ATA II

ATI Radeon 2600 Pro Super PCI Express, 512MB, DVI, VGA & HDTV HDMI Out

2 Gigs of ram

Here is the error that I keep getting
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8B14688A
BCP3: 87605B24
BCP4: 87605820
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Any suggestions please?
 

Answer:Blue Screen/Shutdown/Restart

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Not quite sure what's happening. Every time I shut down Vista I get a blue screen. Happens on restart as well. It seems to be after Vista has completely shutdown, as I can still run any installation that has to restart to finish the install. I'm new to Vista(I actually didn't want to get it, but the girlfriend did so we got Vista) so I'm not sure where I can find the error log. I recently built the machine, and it has been doing this since I built it. Any help would be appreciated.

EDIT: Ooops forgot to add the error:

Ati2dvag.dll

Stop:0x000000CF (0xFFFFF9600082e280, 0x0000000000000008, 0xFFFFF9600082e280, 0x0000000000000002)

Ati2gvag.dll – address FFFFF9600082e280 base at FFFFF96000800000, DateStamp 00000000
 

Answer:Blue Screen on shutdown or restart

Seems this is a new problem that a lot of people are having. The best advice from other boards seems to be remove the ATI drivers completely (go to ATI site for a complete removal tool) then install an older driver.
Sorry I cant be more help, if a solution or fix comes up I will be sure to let you know!!

At least you know it is noty something you have done, but apparently a major conflict in drivers.
 

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I installed a driver from a cd for graphic tablet. After that, it required restarting. Then it just goes into blue screen and restart loop over and over. I can't enter desktop. It says is preparing an automatic repair but then goes to another blue screen. I am currently travelling so I don't have a recovery cd.

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Ok, so my laptop boots up fine, and then a blue screen appears with a thick black line at the bottom and then restarts. I never receive an error message,  but when it restarts it says that Windows has experienced an improper shutdown and it will ask if I want to start Windows noramlly, so I do. It'll boot up again and then a few minutes later it'll do the same thing. Sometimes I'm able to reboot it just fine, after a few tries, but then I can be an hour into what I'm doing and it gives me the blue screen again and restarts. I never ever see any type of error message or any wording, even on the blue screen.I tried booting it in safe mode and it works fine, no problem at all. I ran my virus software and it hasn't found anything. I cannot for the life of me figure out what is going on, is it possible it's a hardware issue and not a software issue?

Answer:Blue Screen & Random Restart

To get the machine to BSOD next time it boots properly go to Control Panel/System/Advanced/Startup and Recovery....uncheck the box that says auto re-start on errors.Re-boot for the changes to take effect.Now instead of restarting you will get BSOD's ( blue screens of death ) and they will have cryptic error messages...Copy it down completely including the gibberish and post the info here...Welcome Aboard !

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Relevance 58.22%

hye ,    i m in big trouble..i have xp, last day i scan my computer from trojanhorse remover software for trojan virus..it scan all my  "c"  drive and found 3 trojan program ....then it automatically remove that, i feel well as the virus vr removed then it request for restart th os.i clk on restart....  but when i start my pc again .......it boot my bios screen then windows booting logo appear and a blue screen is flash less then a second , computer is start again.....this process is repated for as i start my computer....also i try it safe mode but it does not works.. note: i have not change any my hardware configration...i have 2gb ram,dual 2.0gz cpu,160gb hd

Answer:restart windows with blue screen

i would recommend you hook up your internal drive via a sata/ide cable and retrieve your photos and what not. then reformat with killdisk and reinstall windows

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I read the other blue screen threads, but none seemed to help me out. I did not want to interfere with the other person's problem so I started this thread and I will attach the zip file of the most recent blue screen.

This Blue screen is happening when My computer is barley running anything. I basically turned off all start up programs so that I could get to this forum and start this thread. Any help would be useful thanks.

Answer:Blue Screen almost instant on restart (Different)

  
Quote: Originally Posted by stw7651


I read the other blue screen threads, but none seemed to help me out. I did not want to interfere with the other person's problem so I started this thread and I will attach the zip file of the most recent blue screen.

This Blue screen is happening when My computer is barley running anything. I basically turned off all start up programs so that I could get to this forum and start this thread. Any help would be useful thanks.


STW

this one was caused by your netw5v64.sys realtek driver suggest you re-install it

Everything else looks ok


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\101109-19359-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a16000 PsLoadedModuleList = 0xfffff800`02c53e50
Debug session time: Sun Oct 11 16:03:30.034 2009 (GMT-4)
System Uptime: 0 days 0:05:29.016
Loading Kernel Symbols
...............................................................
................................................................
..............................................
Loading... Read more

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if anyone can help please:
everytime that i want to restart or shutdown the computer a blue screen appears before restarting again, so i changed the properties on my computer: my compter>advanced>startup and recovery>automaticaly restart(uncheked)
so i restarted again and this is what the blue screen sais:
A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUT DOWN TO PREVENT DAMAGE TO YOUR COMPUTER.
IRQL_NOT_LESS_OR_EQUAL
IF THIS IS THE FIRST TIME YOU'VE SEEN THIS ERROR SCREEN, RESTART YOUR COMPUTER. IF THIS SCREEN APPEARS AGAIN, FOLLOW THESE STEPS:
CHECK TO MAKE SURE ANY HARDWARE OR SOFTWARE IS PROPERLY INTALLED. IF THIS IS A NEW INSTALLATION, ASK YOUR HARDWARE OR SOFTWARE MANAGER FOR WINDOWS UPDATES YOU MIGHT NEED.
IF PROBLEMS CONTINUE REMOVE OR DISABLE ANY NEWLY INSTALLED HARDWARE OR SOFTWARE. DISABLE BIOS MEMORY OPTION SUCH AS CACHING AND SHADOWING. IF YOU NEED TO USE SAFE MODE TO REMOVE OR DISABLE COMPONENTS, RESTART YOUR COMPUTER, PRESS F8 TO SELECT ADVANCED STARTUP OPTIONS, AND SELECT SAFE MODE.
TECHNICAL INFORMATION:
***STOP: 0x0000000A (0x000002cc, 0x000000FF, 0x00000000, 0x80523912)

so what can i do? why is this?
 

Answer:blue screen before restart or shutdown

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I am working on an MSI laptop that is stuck in an endless restart loop. When you turn it on it gets to the windows logo with the process bar then flashes a blue screen error then restarts almost instantly. I messed around in the BIOS for a bit and found that the error has to do with the AHCI controller because when i disable AHCI in the BIOS everything starts fine.

Once i got into windows with AHCI disabled i tried to preform a system restore. That dint help.

I then updated the chipset and tried to install the intel AHCI/RAID matrix controller but when i go to install it it says that the hardware setup is incompatible. its a GM965 express chipset and i got the drivers to go with it from intel.

Any more ideas would be appreciated.

EDIT: Forgot to mention safe mode doesn't work either.

Answer:Blue Screen, Endless Restart

How to enable ACHI in Windows XP - Google Search

That will be some of the best answers i can provide. As each system is different on how to enable ACHI after Widnows in installed. You will just have to try out a couple of hte methods and see what works for you.

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Hi
When i go to restart on shut down my computer, I always get the same error.

I get a blue screen with the following on it

A problem has been detected
[RQL_NOT_LESS_OR_EQUAL]

Technical Info
* STOP 0x00000000A (0X0000002DC, 0X00000000, 0X80523912)

CHECK HARDWARE OR SOFTWARE
DISABLE OR REMOVE BIOS MEMORY OPTIONS SUCH AS CACHING OR SHADOWING

I have windows XP home, on a athlon 1800+ system

I am a total novice, can anyone explain in simple terms what the problem could be, or how to fix it.
Everything seems to work fine when the computers running, just this error when turning off

Many thanks
 

Answer:blue screen on restart / shut off

sorted !!!!

roxio easy cd is the problem
 

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I was using my laptop when all of a sudden the blue screen appeared and restarted automatically. and also additional info. my laptop's battery is broken for several years no so i used the adapter for power so i think that might have cause some problems with the way i used my laptop. i uploaded the files that might be helpful

THANKS IN ADVANCE

Answer:Random Blue Screen and Restart

1. Avast can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST.

http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows
2. I also suggest you run the System Update Readiness Tool (SURT) and then update to SP-1

32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)

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Hi guys, how are you??

I went into safemode and disabled the restart function at system failure but I thought that doesn't fix anything so I used hijackthis to get this info... not sure if I'm doing it correctly..
thank you so much for the read!!

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 10:40:35 AM, on 4/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Acer\Empowering Technology\admServ.exe
c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Symantec AntiVirus... Read more

Answer:Blue screen. constant restart.

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I'm not sure if there is another thread about this or not, but...

I'm having serious problems with my laptop. It was working completely normal the night before, but when my sister used it the next day, it was running very slowly. She said Internet Explorer kept opening up a blank tab, and I turned off the computer to try to fix it when it stopped responding. When I tried to turn it back on, I was taken to a black screen giving me 3 different safe mode options, a last configuration, and start Windows normally. I tried each of these, but it says there is an error, flashes a blue screen too fast for me to read it (something about my anti-virus software?) and then restarts itself to the same black screen.

I don't know what's wrong with it and cannot fix this problem. Can anyone help me please? Note that I am entirely ignorant when it comes to computers, so try to put everything in simple terms.

Also, I have some files on my computer I don't want to lose! It's very important. I can't access my username to back up all my files, but I don't want to have to have to get rid of everything.

My laptop is a Compaq, Windows XP.

Thanks in advance.
 

Answer:Flashing blue screen and restart??

Please help me? I really want to fix this problem, but I don't know what I'm doing... =(
 

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Ok, so on the weekend my computer decided to shut itself down and restart after a blue screen flashed in front of me. It was so fast I didn't have time to read anything. So, I let it do the "disk check" for consistency or whatever it was doing....but it's happened 6 times since then. I read another post about a similar thing happening to another poster and followed the instructions to post a "minidump check". So I'm going to do it here because it looks like we're probably having a different problem. My fan seems to be working fine....no problems with the monitor, etc.

Here's my dump check (see attached). I'm really nervous because I have a home business and can't afford to lose all my info! I've gone out and purchased an external harddrive with a USB to do a backup!!
 

Answer:Blue screen...restart....6th time!! HELP!

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ok well my pc is no **** box, it is of atleast decent quality and can run for long periods of time with no noticable impact on performance, anyway i had to go out today and when i came back to my pc all that was on it is was my auto run programs and this little popup with a message.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3081
Additional information about the problem:
BCCode: 74
BCP1: 0000000000000002
BCP2: FFFFF88002E4CB20
BCP3: 0000000000000002
BCP4: FFFFFFFFC000014D
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\070110-19562-01.dmp
C:\Users\User\AppData\Local\Temp\WER-42713-0.sysdata.xml

is there something wrong with my computer that i need to get fixed before it completely ****s up or is this just a 1 time occurence? if you know what caused the blue screen that would be helpful to .

if it helps i am running:
os: windows 7 ultimate 64bit
processor: intel core i7 920
motherboard: p6t asus
graphics: nvidia gtx 275
ram: 4gb ddr3

if you need the "files that help describe the problem" then let me know and i will upload them.
 

Answer:Solved: blue screen + restart while i was afk

Please follow these instructions: http://www.jcgriff2.com/BSODpostinstructions.html
 

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A blue screen flashes on startup then it resarts repeatedly. Not hardware problem. Can't read the error.

Don't have the WinXp boot cd, do I need to get my hands on one?

Answer:Computer Blue Screen, Restart

Buddy please let me know if you get any specific Error message so that I can try to Help you

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My Fujitsu Lifebook has given me 5 brief blue screens over the last few days. The blue screen appears briefly (2 or 3 seconds) and then the computer automatically restarts. Can someone please help me in determining the problem. I do have 5 minidump files that I can upload.
 

Answer:The Dreaded Blue Screen, and then a restart

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Ok so this problem started yesterday. What happens is when i turn my laptop on it starts to boot normally and all of a sudden a blue screen appears and on the bottom there is a percentage that counts up to 100 and when it gets to 100 it restarts. The message says something about BIOS and storage something or other. It starts in safe mode so i reinstalled Vista Ultimate and then updated the drivers and it happened again on restart. I upgraded the memory a few months ago and havnt had any problems till now so i dont think its that. I have researched it and i dont think its the motherboard as i have read because it runs fine untill i restart. Is it a virus? and if so how do i get rid of it. any and all help is appreciated. Thanks in advance.

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Specs: Windows XP Pro (SP3), 3 Gigs RAM, AMD Phenom Quad Core 2.5 GHz, Western Digital Caviar 250G HD

The machine I am trying to fix is not (typically) on the internet. So, I am not worried about viruses. This machine is used for DAW (Digital Audio Workstation) only. That is, I use this machine to record music, and that is all. As of recent, I was in the middle of loading drivers for a Presonus StudioLive 16.4.2. Just then, I received (what I thought) was the blue screen of death, only it came on (and then left) so fast that I could not see what it was. Since then, every time I attempt to start the machine it will (seemingly) start Windows fine. However, as soon as I enter my password to get into windows, only a few seconds goes by, and then I receive a very quick blue screen (with some white lettering on it) and then the machine shuts down and restarts. Any help on this would be much appreciated.

Thx,
median

Answer:Blue Screen of Death (then restart)

Please disable uuto restart in XP and post the message on your next reply.

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okay i'm going to try my hardest to explain this the best way i can... i'm inept so i'm really not sure what the technical terms are.

i run a hp pavilion dv8000 with media center. i don't have a disk, i have a partition that has the disk for media center on it? i don't know how to explain it, i just know i've used it to restore once before.

my computer was running just fine, i went to run the sims 2 and while it did run, i got a little pop-up and alert icon letting me know that the file was corrupted or missing and refereed to "c:/windows/system32". i closed the program and attempted to run skype and i got the same pop-up.

i went to restart my computer thinking that maybe it'd fix the problem but before it could restart, i got a blue screen that i didn't even have time to read before it turned off.

i went to restart my computer manually but once it'd get past the hp logo at start-up, it'd go black and the fan would run like it was loading but nothing would ever appear. i pressed the button and noticed i didn't have to hold it for it to turn off. it just turns off automatically as soon as the button is pressed. i've tried restarting it in safe mode, in command prompt, in last good configuration -- everytime it's the same.

i don't know what to do. is my computer dead? what do i do to restore it? i'm having a friend bring over an xp disk... is this even going to work?

please help, i... Read more

Answer:cannot restart windows after blue screen

Did you get any restore disc's with your HP purchase?

Don't let your friend use that XP disc just yet.

Which model DV8000?, there are a few, see here
http://h20180.www2.hp.com/apps/Look..._query=pavilion+dv8000&submit.x=1&submit.y=11
 

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I keep getting the blue screen and my laptop restarts. It happens at random times, over and over again. How can I fix this?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: e1
BCP1: FFFFF800035D3560
BCP2: 0000000000000002
BCP3: FFFFFA800B11C0D0
BCP4: FFFFFA800B11C0D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\101812-15444-01.dmp
C:\Users\Tabitha\AppData\Local\Temp\WER-46831-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 

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Hi ive recently been onto the device drivers forum and they suggested i try this forum now as ive exhausted everything on that forum! My problem is that 12mths ago i built my own pc with the help of an expert but ive never been able to use it! what happens is i can load up windows xp no problem really fast too (well was) but for some reason whatever i was doing the screen would just freeze for a split second then return to my windows screen saver and my programs have gone? this happens more when im playing games such as LMA Manager 2007 or Company of Heroes which are powerfull on the graffics card, tech spot said could be the card so i upgraded it but it still happens, ive spent more on having the pc checked by computer wizards than i did building it? none of them can find anything wrong with my motherboard, memory, graffics card etc, so tech spot said could be power supply but recommend i check the motherboard myself as it is more likely to be that pls help im not a computer wiz so any feedback please make its simple and plain english haha
 

Answer:Dreaded blue screen and restart

You could "have nothing wrong" but still have the incorrect driver for the video card or some other component.
When you go to the Device Manager, do you see any yellow or red flags?
If not, I would re-evaluate all the drivers.
It can also be the quality of the video graphics card does not match the needs of the games you are playing...
Others: too much or not enough thermal paste, Heatsink or cpu fan is not properly seated, one memory module is having trouble, or the power supply simply cannot deliver.
Also look at your event viewer to determine where the problem is occuring, and does it happen at the same spot... thus giving you a clue of where to start adjustments.
 

4 more replies
Relevance 58.22%

Hi,
I have a Windows 7 Home Premium and every time I log on to my use account, a blue screen pops up saying 'A problem has been detected and windows has been shut down to prevent your computer'. Before I can even do anything, it shuts off within 20 seconds.

At first, this was happening to everyone's users account on my computer, but now it's only happening to mine because earlier today, the two other users both were able to get on their accounts with no problems.

Does this mean that my account is the problem? Can someone help me and possibly go through the steps to help me fix this problem?

P.S. I been looking around and saw this Kaspersky Rescue Disk 10, so I downloaded it onto a disk. I tried running it on my computer, but I guess it doesn't work on Safe Mode. Any help is greatly needed, even if it doesn't involve the Kaspersky Disk.

I also have my re-installation DVD, but when I tried to run it in Safe Mode, it wasn't possible, and my computer shuts off too quickly before I can get a chance to run it in regular mode.
Thanks in advance,
Jas.

Answer:Blue Screen and Automatic Restart

Jas
If you cannot even get into safe mode there is a very good chance that your problem is due to hardware, ie memory, hard drive etc. I will give you the information necessary to allow us to help you, but you will have to boot.
Blue Screen of Death (BSOD) Posting Instructions
If you cant get it to boot, do you have an install CD?
If you have no install cd, do you have stuff that you want to save, before we proceed?

5 more replies
Relevance 58.22%

I don't know what is causing it, so i am not able to write about it much.
I am attaching the minidump.zip in addition to the other BS folder.
This is happening on the Ultimate.

Answer:NTFS.SYS (Blue Screen - No Restart)

BSODs caused by the ASUS Kernel Mode Driver which is used by Asus software, update such software


Code:
BugCheck 50, {fffff6fc4006a000, 1, fffff80002a64507, 9}

Unable to load image \SystemRoot\system32\DRIVERS\EIO64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for EIO64.sys
*** ERROR: Module load completed but symbols could not be loaded for EIO64.sys

Could not read faulting driver name
Probably caused by : EIO64.sys ( EIO64+1b33 )
Update Asus PcProbe, Go here: ASUSTeK Computer Inc.-Support- , it uses an outdated driver

Code:
ghaio.sys fffff880`073a2000 fffff880`073aa000 0x00008000 0x429ade0d 30/05/2005 13:34:05

9 more replies
Relevance 58.22%

Hello, I have a recurring problem that I have been experiencing for close to 2 months now.

I have a Dell dimension desktop with Sempron processor, I am running Win Xp home edition Service pack 2, and I have owned this machine for about 3 years. Lately I have seen the Blue Screen of death on too many occasions. I first noticed it with a series of restarts after our power had went out one night. So I started up the computer as usual and, when it got to loading my account, it restarted with the BSOD. It restarted too fast for me to get any information off of it, so I restarted, it stayed on long enough for me to disable automatic restart after the error, and I was able to copy down the error message, which I will detail below. I went through a restart loop a few times before, for whatever reason, it restarted normally and I did not have the problem for a few weeks.

Recently I got a new 3 in 1 Dell Scanner V305. This scanner is imperative for what I do. I hooked it up and put the installation and drivers disk in. I went properly up to about 97% complete, and when it said "installing new hardware" BSOD and restart. I tied a few more times with no better results, so i restarted in safe mode and then installed there. it worked but I got a bunch of "Runtime has requested the operation to terminate in an unusual way" errors I kept hitting ok and it installed fine. I restarted in normal mode and the scanner worked well. I knew I still had a problem, but I didn... Read more

Answer:Blue Screen and restart HELP Needed!

First, next BSOD, make note if there is a file mentioned, like a .sys file.


Check Device Manager, click "show hidden devices" & report all flagged devices here.

Check Event Viewer, report any relevant and/or chronic errors in System and Applications.

Run Start>Run>(type) "cmd">(type) "chkdsk /r" and schedule a chkdsk on reboot. Monitor the scan, and report if it finds any errors. If it does, re-run the scan until it runs without error. If it finds errors on 3 consecutive scans, assume your HD is failing and begin data recovery operations immediately.

Remove all unnecessary devices during troubleshooting, to include printers, usb drives ,etc...

8 more replies
Relevance 58.22%

So I'm working away and *BAM* the blue screen of death appears. It reads:
IRLO_NOT_LESS_OR_EQUAL
***STOP:X0000000A
(0X8CE8599C, OXOOOOOO2,OXOOOOOOO, OX804E29DD)

And then something about dump physical memory, diable BIOS memory etc...

When I tried to reboot, I got this error message:

TRAP000000006
tr 0028 cro=80000013 cr2=00000000 cr3=0039000
gdt limit=03FF base=003F000 idt limit=07FF base=003F400
cs:eip=008:004167A7 ss:esp=0010:005FF74 errcode:0000
flags=--21--46 NoCy Zr IntDis DownTrapDis
eax=0043D3AC ebx=00000004 ecx=0060024 edx 80000CFC ds:0010 es:0010
edi=185BE838 esi=0043D3AC ebp=0005FFA0 cr)=800000013 fs=0030 gs=0000

I've tried rebooting in safe mode, but that screen always appears. I am using another PC at the moment because i cannot get it to start at all.
Please help!
 

Answer:Blue Screen, restart and error HELP!

7 more replies
Relevance 58.22%

Hi!
 
I have been having a issue with my computer getting a BSOD when i try to restart/shutdown. The only time I get the blue screen on restart/shutdown is after the computer has been sleeping. I can wake the computer up from sleep fine and use it but as soon as I try to restart it after it has been hibernating I get the blue screen. If i don't let the computer sleep I can restart/shutdown with no problem. 
 
I have attached the .dmp files to this post and hope that someone can shed some light on my situation. 
 
Thanks!

Answer:blue screen on restart/shutdown

Hi
 
The issue you are experiencing seems to be caused by mausbop.sys which i think is the driver file for M-Audio MiDi device. The driver seems to be very old.
 
 Image name: mausbop.sys
 Timestamp:        Fri Mar 20 02:55:50 2009 (49C2B85E)
 
Which M-Audio device you are using ? ( M Audio Fast Track Pro ? ). 

3 more replies
Relevance 58.22%

Hi. I am getting a lot of BSOD's lately. 3-4 a day. And sometimes after the BSOD-restart, windows doesn't boot and keeps getting BSOD before the boot screen. So I just shut down the computer, wait for a while and then it starts normally again. It is not a hardware problem because I have tested everything and format/fresh install of windows wont help cause I have tried it 37 times. I think the problem lays in some driver or software, but how should I know which one? I am using the most latest drivers for everything.

I'm not sure if this could help a little, but i will upload few informations. I always get the same error message. :


Code:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 38 30 36 33 33 38 66 61 806338fa
0040: 2c 20 62 30 34 37 37 39 , b04779
0048: 32 38 2c 20 30 30 30 30 28, 0000
0050: 30 30 30 30 0000
I would be very happy if you could solve my problem.

Thanks in advance.

Answer:Blue Screen Of Death, restart

Hi there. . .

Welcome back to TSF - XP Support.

Nice hexadecimals in the code box.

The STOP error code or bugcheck from your post is 0x1000008e (0xc0000005, 0x806338fa, 0xb0477828, 0x00000000) with no probable cause listed (such as the name of a driver).

0x1000008e has the same meaning as 0x0000008e = 0x8e and indicates that a kernel mode application generated an exception. In this case, we look at the first parameter for the exception - 0xc0000005, which tells us that a memory access violation has occurred.

This is all great to know, but does not tell us very much to help solve your problem. My question based on your post is why you believe it could not be hardware related if you have re-installed XP 37 times? If not hardware, then your assumption that it is a driver would be on the money. It would be a 3rd party driver and I can give you 99:1 odds that it is not a Microsoft driver, even though one may be named.

So, lets take a look at the memory dumps that were hopefully generated by the BSODs and see what they tell me. Please gather them in c:\windows\minidumps - ALL of them - and I'll run them.

Also, please run msinfo32 and save as an NFO file -
START | Run | type msinfo32 (normally where you type cmd) and hit enter. Let the system gather information then save the file in NFO format - you will see the NFO default file extension when you go to save it.

Zip all of these files up and attach to your next post.

In the interim - if your system... Read more

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Hi,
I know there have been plenty of these but my new laptop running XP does the blue screen physical memory dump and instant restart thing, is anyone able to help? Attached is the latest minidump file, I´m worried this will mess up my whole new computer.
Thaks for any advice.
 

Answer:Another blue screen and restart thread

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Hello,

I am not much of a computer wizz, so i have a question. I was using my computer normally today and not too long ago, a blue screen appeared. By the time i read the first line it restarted. It said something about an error occuring. I have no idea what happened. i was just using FireFox browswer looking on youtube, and in the process of signing on AIM. Can somebody help me? should i be concerned about it restarting randomly again? What is a good site to get a free scan of my PC?

thanks
 

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Sir,I need your help to address this issue when a blue screen appears with a lot of text and just as suddenly the P.C.restarts.I work with Windows 7-Home Edition.This happens quite often.I have a paid edition of Bitdefender Internet SEcurity,Free Malwarebytes,Free Superantispyware.Till now, no conflict has been reported among them.Thanks,

Answer:Blue screen and instantaneous restart

stop restart
Follow these instructions
scroll down for bluescreen view follow instructions

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Game causes blue screen? I NEED HELP!

Ok so i was playing my league of legends and the screen went all weird on me then shut down when i tried to turn my computer back on everything was ok till I hit start windows normally then while loading the blue screen came back up and started all over again
I fixed the problem last time but wont work this time 2nd time this happened to me in past week

could i need a new video card or is it another problem?

Dell
Intel(R) core(TM)2 CPU 6300 @1.86GHz
RAM 2.00 GB
32 bit operating system

video card NVIDIA GeForce 8500 GT
 

Answer:Game causes blue screen?

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually.
 

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Introduction:
 
Hello, 
 
First off this site is amazing after looking around a bit online I decided that this is my best chance to find help. I was playing a game called CS:GO through Steam. I have never had this problem before but during it at some point my computer got loud with a blue screen of death. Usually I write down what I see but the Blue Screen was completely torn/shredded looking as if it was something out of a horror movie. The computer started up fine but I know there is probably a larger problem at hand that needs attention. Now that I did a quick intro to the problem from here on the post will follow what the posting instructions are. Also, I tried my best at filling in the information below but some of which I was unable to pull from system diagnostics (pc info/device manager/etc.) I can however open up if absolutely necessary. 
 
Blue Screen of Death Posting Instructions Template:
 
· OS - Windows 8.1 Pro
· x64· What was original installed OS on system? Windows 8.1· Full Retail Purchase· Age of system (hardware): 2.5 years· Age of OS installation - have you re-installed the OS?: Reinstalled approximately 3-4 months ago· CPU: i5-4690K @ 3.50GHz· Video Card: AMD Radeon 200 series· MotherBoard - Z97 pro4· Power Supply - Unsure· System Manufacturer - ?· Exact model number (if laptop, check label on bottom): N/A... Read more

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I have just refurbished my brother's old laptop with Vista is. Reinstalled is with an SSD hd and drivers
Everything working spot on over last couple of months.
Been an active old school gamer I have installed a ton of games, with no issues.
But one Rugby game, after installing is been a bit problematic.
When I click the exe, on the desktop,to begin the game, it mostly starts and plays fine. But sometimes it will cause the PC to blue screen. Just catching message I think it is XML sysdata error?
No other game does this. Plus if I uninstall the game and leave it out, I get no more blue screens
So I feel it must be this Rugby game. Which I think as Securom protection. Maybe that is the cause.
Obviously question is what this can be and is the game conflicting with my pc.
Other question is if I leave the game in and play it now and again,with the odd blue screen, will it wreck my system?
Anyway any help ,regarding this, would be greatly accepted !
Tinman
 

Answer:Blue Screen with game

Hello
Hopefully some of our members will chime in soon.
@phillpower2 @jmarket
 

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I'll start a clean thread since I forgot the SF diagnostic dump files

When I start a game. I get past the loading screen into the gameplay. First time I got a couple minutes in and the sound freezes up and BSOD happens. Second time I tried after the BIOS upgrade, it's within a matter of seconds.

here are the errors it displays after I boot back up:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88003731E30
BCP3: FFFFF8800A1F6060
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022414-16520-01.dmp
C:\Users\User\AppData\Local\Temp\WER-53648-0.sysdata

Answer:Blue screen in game

09 Mate first up some system specs please as we are working in the dark here a bit.

System Info - See Your System Specs

Also it would be good to take a look at the temps too - use Speccy for a guide.

Speccy - Download (download from piriform)

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I get a blue screen in game Please help
BSOD file
Attachment 365575

Answer:I get a blue screen in game

Hello and welcome Pendro mate there is an issue with the graphics driver suggest you uninstall it it after saving it to downloads and then reinstall it. Drivers | GeForce

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8006bb14e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800f91a51c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------

FAULTING_IP:
nvlddmkm+91951c
fffff880`0f91a51c 48ff255dc9ecff jmp qword ptr [nvlddmkm+0x7e5e80 (fffff880`0f7e6e80)]
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
STACK_TEXT:
fffff880`043fba48 fffff880`0fd32134 : 00000000`00000116 fffffa80`06bb14e0 fffff880`0f91a51c ffff... Read more

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I was playing bf2 and the game froze after 10 mins, blacked out screen then I got the blue screen. When I restarted I got this message...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8004132240
BCP2: FFFFFA6003A211B0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini052909-01.dmp
C:\Windows\Temp\WER-141836-0.sysdata.xml
C:\Windows\Temp\WER3487.tmp.version.txt


Can anyone make anything out of these details to what the cause might be?

Answer:Blue screen during game

did you write down the stop error on the blue screen?
If so could you post it up.

Overclocking?

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I've only had this problem for a while, i have windows xp and this hasen't happened to be before until yesterday. whenever i start up one of my big games(ie a more newer more demanding games) the screen pops up and my computer resets, i dont know what i could of don't to cause this nor what exactly whats going on
the screen has a error that says IRQL_NOT_LESS_OR_EQUAL
at first i thought my graphics drivers were buggered. so i went off and downloaded newer ones and put them on, but it didn't seem to do much

if anybody has any idea of what it is or what i can try to do.please post. also ill try to answer any questions.
 

Answer:the blue screen whenever i try to run a game ( XP )

can anybody help me. im still stuck with this.
 

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so far this has only happened once and this is the error that i got upon start up. any idea? im baffled.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 0000000000001097
BCP3: 0000000000000000
BCP4: FFFFF8A011831C80
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\021011-38173-01.dmp
C:\Users\Eddie\AppData\Local\Temp\WER-60278-0.sysdata.xml

Answer:Blue screen during game

  
Quote: Originally Posted by emnasty600


so far this has only happened once and this is the error that i got upon start up. any idea? im baffled.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 0000000000001097
BCP3: 0000000000000000
BCP4: FFFFF8A011831C80
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\021011-38173-01.dmp
C:\Users\Eddie\AppData\Local\Temp\WER-60278-0.sysdata.xml


If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

9 more replies
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Hi all,

The problem is occoring while i do a software re-start, or i have any power cut.
After the windows finish all the boot etc.., i always get a blue screen with a problem at
win32k.sys (in a diffrent memory addres e.g. 0xF86E5A54).

Only when i am doing a computer shut down, and wait for at least 2-3 min after the power is off i don't get any blue screen.

Re-installing windows won't solve this problem

Please Help me.
 

Answer:Windows continuously get BLUE screen after restart

Do you guys have any idea or clue what to do?

Thanks
 

2 more replies
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My system frequently hangs while working and suddenly blue screen appears, stating

stop : 0x0000008E (0X80000004, 0X806ECAE1, 0XBA226EEC, 0X00000000)

beginning physical memory dump.
Pls someone help me.
 

Answer:Blue Screen system restart - Windows XP SP3

Hello Mpsbabu, i've just joined techsupport because i had the same problem and i saw your thread. Sadly my computer has now totally crashed and i am in the process of repair/rescue, i still have much to learn but i can suggest that you copy any data that you dont want to loose now before your machine goes the way my did. I am now having to rescue my data and then reinstall my o.s. (at least i think thats what i need to do, so far). good luck, sorry i couldnt be of more help, i shall watch this thread with interest.
 

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My wife was given a used HP laptop a few months back for use when she starts her university course this month. She really hasn't used it until now except for connecting to the TV to watch back episodes of network TV shows. A couple of weeks ago, I was going to use it so I fired it up and found it to be very slow.

I updated AVG Free, installed and applied the recommended patches for XP since the last update, installed (but don't think I used) Glary Utilities and deleted my profile so It would only have her profile. Everything seemed to work but, by the time I got all that done, it was time to shut down.

When my wife fired it up a couple of days ago, it got as far as the login screen (sometimes) but, when she logged in, it would quickly flash something on a blue screen and then reboot. I've Googled everything that I could figure out as I've been trying to fix it, but now I've exhausted all options I can think of.

I can start it in Safe Mode, but only without networking support. According to other forum posts, some people have found this issue caused by a LAN driver, and were recommended to uninstall it or update it. In Safe Mode, I cannot uninstall anything. I can't even transfer photos (the only data I want to save) to a USB stick.

If I can get the photos off the system, I will try re-formatting, as an XP Recovery attempt did not solve the problem.

If anyone can help me solve the blue screen problem or help me get the photos off the hard drive, I would re... Read more

Answer:Windows XP blue screen and restart after login

Hi getlabels.ca and welcome to TSF.

Boot into Safe Mode as you normally would. When you are in Safe Mode do:

Window Key+R and type msconfig and hit OK. (or Start>Run and type msconfig and hit enter)
Under Services tab, tick Hide all Microsoft Services and then uncheck the remaining programs and Apply
Then under Startup tab - Uncheck anything not Microsoft related (especially AVG) then Apply and OK

Then reboot and see if that helps. Trying to see if a program or something else may be interfering. My guess would be AVG as I know that it can cause BSoD's on some machines from time to time due to one of it's drivers.

Just to check. You are only running 1 anti-virus product on your machine as running more than 1 can cause system conflicts.

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Hey guys,

I've been having this trouble for a few months now and I still can't figure it out. I've tried everything I know how to do and I'm finally bowing to the tech support gods for help! Here are my machine stats:

AMD 64 X2 Dual Core 4200+
Windows XP-64 Pro
MSI Geforce 7600 GT
MSI K8N SLI-F
2 GB (2x1 GB) Corsair XMS RAM

It started with a blue screen Bug Check 9C, and then my machine wouldn't restart, it would load the hard drives slowly, sometimes not recognize one of them and then freeze when the Win XP loading splash screen came up. I tried to the following things to remedy the problem:

Removed 1 stick of RAM - Computer loaded up fine while stick was out and didn't work when stick was in. I tried switching sticks, different combinations, different slots, but eventually the BSOD came back with even 1 stick of RAM in either slot.

Removed 1 hard drive - Computer loaded up fine at first. Played around a bit, removing one drive at a time, switching cables in case they were bad, etc...and believed my harddrive to be faulty. Even while unplugged the BSOD came back eventually.

Reinstalled/Removed drivers - Reinstalled the NVIDIA display drivers leaving out as much as possible. Removed all XP hotfixes, reinstalled mobo drivers, removed starforce drivers, etc...All worked for a while but eventually BSOD came back.

Numerous MEMTEST/harddrive diagnostic runs and temperature monitoring - No problems were ever found.

Reinstalled Windows on a di... Read more

Answer:Blue Screen w/ Many Dumps and Restart Problems!

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HiI've upgraded from W7 to W10 last year.  Recently I got the blue screen and brought to Best Buy who claimed that it was hard disk failure and suggest to change the disk.After changed to Kingston SSD and re-install W10, I encountered the blue or black screen whenever I need to restart my PC.I tried to restore to W7 using the original restore CD but it failed due to not recognising the hardware.  I have already reinstalled W10 many times but blue or black screen still exist.I contacted MS on this but they claimed that it is PC issue not W10.  Now I am stuck and don't know what to do.  Please help how to fix. Regards

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hello,

Recently I have had a problem after booting up on my laptop, win xp, sp 2, shortly after about five mins of starting up it will show a Blue screen that has something to do with the "symids.sys" about a memory dump, i only have about 2 secs before it restarts again. This will do this for about 3 times before it will stay on as normal. however recently it has been doing it constantly. I think this file has something to do with the symantecs live update service and this problem occured soon after i used it about a week ago.It's fine on safe mode.Any ideas on how to solve this please? thanks
 

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This has been happening for the last maybe 2 months I would take it in to a computer repair place and pay they would tell me its maleware, i did this 3 times already. Once in the same day cause the obviously didnt do crap.

Here is whats happening it randomly goes to a blue screen its quick but all i can read is "To prevent damage to your computer" then restarts. It doesn't happen in safemode. Constantly does this.

Any ideas?
 

Answer:Virus Keeps causing blue screen then restart?

It could be a virus, try this:

Please download Farbar Recovery Scan Tool and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:


Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.
On the System Recovery Options menu you will get the following options:





Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
Click to expand...


Select Command Prompt
In the command window type in notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and fin... Read more

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I have just rebuilt my pc after the processor overheated and killed itself on my original setup.

I now have a Extreme KV2 via k8t800 pro motherboard
an AMD Athlon 64bit 3200 processor (939 pin)

Geforce 6600 AGP Graphics

and I have used the old HD and operating system (80gb Maxtor HD)

I reinstalled windows with the setup disks of the original pc which had windows XP onboard (serial number on a sticker on the back).

I added each of the items one at a time on reboot, and there were no listed conflicts of the drivers.

I installed SP1, with no problems, then SP2. which downloaded from Microsoft no problem, installed no problem, started no problem, got to the Windows XP screen and then quit and rebooted.

I found out how to stop the reboot and have the error codes from the bsod.

0x0000007e (0x000000. . . . . .etc

I updated the drivers for everything on the pc and then because it mentioned the bios I flashed the bios.

I then restored to my save restore in case of failure point and once again the pc runs absolutely fine until I try and install sp2.

I did pick u a worm from somewhere during all my attempts at installing, but now have virus protection and a firewall running.

Is SP2 absolutely necessary, and do I need to purchase a stand alone version of Windows XP (not the bundled version I have currently installed).

I have also tried installing SP2 from disc with the same reboot problem.

All help would be greatly appreciated

Answer:SP2 restart blue screen error message

there is no need to install sp1 as it is incorporated into sp2
slipstream sp2 into your xp disk,using nlite
then run a repair install with the slipstreamed disk
http://www.nliteos.com/

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Log Name:      System
Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          15-01-2016 02:58:51
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Tabriz-PC
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffe000a133b060, 0xfffff80372ff1960, 0xffffe000b8ed29d0). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 011516-19437-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-01-15T09:28:51.000000000Z" />
    <EventRecordID>7798</EventRecordID>
    <Correlation />
    <Executio... Read more

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