Computer Support Forum

urgent help needed

Question: urgent help needed

I am trying to access my companies website files through ftp, but the files are not being displayed as icons, only as text. There is also a warning from the provider (BT) telling me that changing any files could be illegal etc.. I have done this without any problem on the works computer which runs Win'98. I am using XP. So far I have tried deleting cookies and all temporary internet Files, I have also turned off Firewall in security settings in the 'connect to' sub directory. Could this simply be a a case of changing the view options? I need Icons, not text!!

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Preferred Solution: urgent help needed

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: urgent help needed

What is your ftp program? There should be an option there to do what you want.If you are getting there via the ftp option in IE, what is the version?(I am not quite sure, but you may not get many answers because of the title of your thread - people seem to react against it. But as there are so many new posters each day, I try to give an answer if I can.)

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ok...
so i got my gts, and was gonna just install it, then i wanted to clean some wires and install another case fan.
Next thing you know...the yelow sata cable is not attached to the hdd, i take alook and...THE BLACK THING IS GONE...only the pins are there.

WTF WTF WTF should i do???? I cant afford to loose ANY DATA.
All my music, movies, games, GAMES SAVES, ETC ETC.

IDK HOW IT BROKE, pls someone...im in desperate need here.
I need someway to get the data out...idc about the hdd, i need the data..i can get an rma for the hdd but i need that data.

Im on way way to bb to get a 320gb sata hdd for 60 bucks..yeah i know...great deal.

But pls..ill even pay someone to do this.
Im having hope on you apok, your good with this stuff.

PLSS.
thank you so much.

Answer:Big Big Urgent Urgent Urgent Help Needed...plssssss

What broke? Can you provide pics? But really, the chance of data loss should be low if you just leave it alone and fix it when you are given instructions.

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Question: Urgent Help Needed

sound card didn't work, removed to find make, replaced and now comp won't boot up, get long beep short pause, long beep short pause.......etc etc

HHEEELLLPPPPPP!!!!!
 

Answer:Urgent Help Needed

Sounds (no pun intended ) like you bumped the video card loose......
 

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Question: Urgent help needed

I stupidly installed xp on my acer aspire 9300, unknowing that they do not support xp

Huge problem being, that none of the drivers are reconised...

My main concern is getting the internet so i can solve the problem myself.. I need the "ethernet controller" driver i think,

I tried to install driver detective, but of course it couldnt scan because it needs to connect to the internet to complete it..

I am connected with a netgear wireless router..

I just want the internet driver so that i can recover all the other ones with tedious processes, which i have the time to do.. But this is not my computer, so i need to burn the main ones onto a disk.

Any help would be very very much appreciated.

-its the wireless card driver i think

Answer:Urgent help needed

Worth reading, IMO: http://skyjuiceiswater.blogspot.com/2008/0...-computers.htmlLouis

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Question: URGENT HELP NEEDED

I've a 3000 N200 notebook and cant get it to work withthe recovery disc. Can someone give me some advise

Answer:URGENT HELP NEEDED

Ywaine, welcome to the forum, You will need to provide some more information in order that members can help you. I suggest you try to describe exactly what you have been trying, and where the  problem(s) arise. Thanks

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Hi, i am a n00b at computers, and i delted something from my registy thinkin it was a .exe loader for a trojan or someting but now all my .exe's wont open! not even MsPaint or anything!! is thier anyway i could fix this without Reformatting my HD?? thnx.. btw im using Windows XP Home on a P4 2.8 1gb ram

EDIT: When i try open a .exe i get this error message

"c:\\WINDOWS\System32\****.exe" (*** being the program)

This file does not have a program associated with it for performing this action. Create an association in the folder options Control Panel.

Answer:Urgent Help Needed Please!

boot the PC and press F8 continually until the boot screen arrives, if you look at the list of choices choose the one that says 'last known configuration that worked', or probably a more certain option is go for the restore to earlier date, choose a date before you messed up the registry and that should get things running again.
As a noob there are a number of things you need to know and some you will learn, you have just demonstrated one of Windows strict unwritten laws, never change anything in the registry unless you are absolutely sure of what you are doing and then make a back up of the registry before you start so any problems can be rectified.(actually you can just back up the one key you are going to change\delete by selecting 'export' from the right click menu, save it somewhere obvious and if things dont go according to plan you have only to click the .reg file a couple of times to import the key and data back where it came from.
hope you get sorted.
(BTW being new is nothing very terrible, everyone was once and most peeps have made the same sort of mistake.)

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Hey, recently, I've discovered that I may have contracted a virus. My AV won't run, along with other misc. applications such as origin and windows desktop gadgets. All help is appreciated - Rkill and MalwareByte was also run smoothly, but had no effect on these issues.

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 7:01:36 PM, on 29/05/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16576)
CHROME: 27.0.1453.94
FIREFOX: 19.0 (en-US)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Samsung\Easy Display Manager\dmhkcore.exe
C:\Users\Alex C\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\History Channel Games\kgsystray\Kuma_tray.exe
C:\Program Files (x86)\MagicDisc\MagicDisc.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Users\Alex C\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\windows\SysWOW64\RunDll32.exe
C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\SAMSUNG\EasySpeedUpManager\EasySpeedUpManager.exe
... Read more

Answer:Urgent Help Needed.

Please run the following:

Please create a new system restore point before running Malwarebytes Anti-Rootkit if you can.

MBAR tutorial

Download Malwarebytes Anti-Rootkit from HERE
Unzip the contents to a folder in a convenient location.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

~~~~~~~~~~~~~~~~~~~~~~~

Note:
If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
Internet access
Windows Update
Windows Firewall
If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.
Verify that your system is now functioning normally.
 

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Question: help needed urgent

hi,

on saturday, i have upgraded my pc to the follwoing config:

CPU: intel c2d, E6550 @ 2.33MHZ
BUS SPEED 1332MHZ
MOTHERBOARD INTEL DG33FB
RAM 2GB TRANSCEND @667MHZ
HDD SEAGATE 500GB SATA
HDD SAMSUNG 160GB PATA
SOUND, GRFX AND GIGALAN ONBOARD
400W VIP SMPS

i have a heating issue with the motherboard, the intel desktop utility software is indicating me that the I/O controller hub is at 83*c and the memory controller hub MCH is at 70*c. the motherboard is at 44*c and the cpu is at 46*c.

what i wanna know is , is this sort of temprature normal?
 

Answer:help needed urgent

Does sound a bit high, but it could always be a faulty temp sensor. The CPU and M/B temps sound ok though.

If it has always been that high and your system aint crashing then you should be alright (just out of intrest have you overclocked at all?)
 

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Question: urgent help needed

hi there, i hope i have placed this in the right section,
i need help, i am unable to download anything, i had a problem with my mcafee not being up to date, so i was told to remove it and download it again from the website, but when i click on the download button, i get the message internet explorer cannot display the webpage, so now im left with no mcafee virus protection, the same problem applies when trying to download superantispyware. I really need help with this.

Im running windows vista home premium service pack 2, IE8

Please help
 

Answer:urgent help needed

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First off, I am sure that I have no virus, trojan, etc.
 
In the last 4-5 days my recycle bin has been acting a little strange.
 
1. Deleted files not showing up in bin but were deleted
2. Files that were in recycle bin could not be deleted, always due to some error
3. The errors are different, but similar:
 
Error Deleting File Or Folder
Cannot remove folder Dc330: access is denied
 
Make sure that the disk is not full or write-protected
and that the file is not in use
 
I have tried many ways to DELETE the Recycle Bin but
even the CMD prompts either cant delete this or will now.
 
This file  C:\RECYCLER
has this in it   S-1-5-21-776561741-1592454029-1801674531-1004
 
It looks like a huge directory with many files are here
One is c:\WINDOWS
It looks like this is my Windows directory
 
Also, when I boot windows I see a black screen. The screen similar to what
you see in booting to safe mode. One entry is Windows. If I wait 30-45 seconds
Windows boots normally
 
This has me worried as I do not want to reinstall windows
 
Thanks in advance
 
Mike
 
 
 

Answer:Urgent - Help Needed

The black screen you are seeing before Windows starts is the 'Boot Options Screen'. I suggest that the next time you boot your computer, assuming you get to this screen, don't just let it time out but use the up and Down arrow keys to select an entry near the bottom 'Start in last known good configuration', then press the 'Enter' key. This should restore your computer to a time before this trouble started.
 
When you select 'Last good config' it can take a few minutes before your computer starts itself - this is normal.
 
Chris Cosgrove

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Question: urgent help needed

PLEASE HELP URGENTLYI HAVE A TOSHIBA SATELLITE PRO WITH A TRACKPOINT MOUSE     *censored* IN THE MIDDLE OF THE KEYBOARDIT HAS SOME TYPE OF FLAW WHERE WHEN I TYPE ON THE KEYBOARD IT GOES CRAZY AND GETS STUCK EITHER AT THE TOP OF MY SCREEN OR BOTTOM. CAN SOMEONE PLEASE LET ME KNOW HOW TO DISABLE SO THAT I MAY JUST USE A WIRELESS MOUSE. I AM CURRENTLY TRYING TO USE A USB MOUSE BUT WITHOUT DISABLING THE TRACKPOINT MOUSE IT CONTINUES TO DO THE SAME THING.THANKS FOR YOUR URGENT HELP

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Hello, Please help if u can ... I have w windows vista desktop that has went into powersave mode, I have tried everything what can I do?

Answer:Urgent Help Needed!

Don't Post in the FAQ section,

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Question: URGENT Help needed

Hello again I recently (today) got a Samsung N310, I downloaded and mounted a RTM version of Windows 7, However when I try to run the setup I get this message, saying that I have tyhe wrong version for this version of windows im running? what do I do the ISO is a x64bit and the netbook Has 2GB of memory can someone help me please How do I get this bloody thing to run Ive searched google to no avail

Answer:URGENT Help needed

  
Quote: Originally Posted by Samsung7Buff


Hello again I recently (today) got a Samsung N310, I downloaded and mounted a RTM version of Windows 7, However when I try to run the setup I get this message, saying that I have tyhe wrong version for this version of windows im running? what do I do the ISO is a x64bit and the netbook Has 2GB of memory can someone help me please How do I get this bloody thing to run Ive searched google to no avail



You really dont want to install 64bit in 2 gigs of ram. That is the absolute minimum. It will crawl

That being said you need to boot from the dvd not try to launch it from within an OS.

Ken J+

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Hello, Please help if u can ... I have w windows vista desktop that has went into powersave mode, I have tried everything what can I do?

Answer:Urgent Help Needed!

Don't Post in the FAQ section,

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i have a problem with my laptop.....

windows defender says i have a vundo trojan, but doesnt seem to get rid of it. i have tried some removal programs and now Win Def doesnt throw up the message ( so i presume it has gone ) however, whenever i boot my laptop i get a Rundll error ( c:\Users\Kerie\AppData\Local\Temp\cbXOFwXO.dll The specified module could not be found ).

i have alo run spybot S&D and it gives me a virtumonde problem, but it never seems to get rid of it.

Q1 - are vundo and virtumonde the same or even related in some way

Q2 - when i run Virtumondebegone it doesnt find anything

Q3 - how do i repair the Rundll probs

please help me as i do not want to put this laptop online until i am confident that these problems are resolved.

thanks in advance

kerie
PS
my OS is Win Vista Home Premium
runing Spybot S&D and Nod32
 

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ok so is happening with my pc Is this:

1.when a boot up it hangs up the welcome screen(ushally that doesn't evn show up)
2. there is a 'grating' sound coming from my pc
3. it is really slow

last night i saw that the front panel was out 2cm and i just nudged it in could that be anything to do wth it

thanks for your help

Tim

Answer:Urgent Help Needed With Pc

Check the inside of the computer for obstruction or loose parts.

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hello there, before i continue id like to just make you all aware that i have very little technical knowledge of all this stuff, but i will do my best to explain

so i think i have a key logger on my pc as my wow account was hacked

theses are the steps i took

full norton internet security scan
full spyware doctor scan
i used CCleaner
Ad-aware Free Anti-Malware 8
Spybot Search & Destroy
MBAM (MalwareBytes' Anti-Malware)

i then restarted my PC

i then downloaded hijack this, when i clicked on do a scan and save a log file i get an error message saying that my system denied access to the host file and it wont properly create a log so i can show you all what it says. for some reason it wont let me run the file as administrator when i right click it as im using vista :s

here is the MBAM log :

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4148

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

27/05/2010 17:54:19
mbam-log-2010-05-27 (17-54-19).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|)
Objects scanned: 299664
Time elapsed: 1 hour(s), 17 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infect... Read more

Answer:urgent help needed please

Hello & Welcome to TSF

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

It is important not to make any further changes or run any other tools/updates unless instructed to. This may hinder the cleaning process of your machine.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


Before we proceed, please take the time to read this topic: http://www.techsupportforum.com/f50/...lp-305963.html

Then reply with the required reports and we will begin from there. Thanks

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Question: urgent help needed

Right firstly my laptop disk drive doesn't work so a factory restore is out of the question.

Disk checker was running and my laptop shut off midway through, since then my laptop hasn't been working because windows explorer is not responding. Safe mode works perfectly fine.

What could be the problem and how should I resolve it?

Answer:urgent help needed

Before anything else I would try running Disc Checker in safe mode which I guess you have.

Other than that, windows restore via the windows CD comes to my mind. I believe there are better options out there though which I'm not aware of.

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OK I had a major Vista meltdown today.

Diskeeper Pro damaged my Vista install, causing my PC to BSOD cycle on startup.

After my initial panic I sat down and thought things through..

I ran the repair routine from my Vista Install CD, this got me as far as a black screen with a mouse pointer :-(

So I realised that my vista install was dead an buried, although the command line showed me that all my data (there is a huge amount) is all intact.

Vista wont let me install over the top of itself like XP used too. So I had to plug in another SATA drive to enable me to install a fresh copy of Vista on the 2nd disk without trashing the 1st.

Now I can boot Vista YAY!! well almost YAY!!.

I can see the original disk as D: but I cant access it.

I have tried setting the permissions on the drive, which went off and listed all my files as it set the new perms but afterwards I still could not access it (Access Denied).

I have a backstore drive standing by to copy across the 1TB of data (yes you read correctly), but I need to be able to access the data before I can back it up.

Any ideas?

Answer:Urgent Help needed pls. I am nearly there...

Hi. . .

I would run a chkdsk on drive d: at an elevated cmd ("DOS") prompt -
START | tyrp cmd.exe into the start search box | right-click on cmd.exe | select Run as Administrator - then type the following and hit enter -


Code:
chkdsk d: /r
Then re-boot.

Regards. . .

jcgriff2

.

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i just f***** up my laptop.

I'm getting several virus detections from Windows Defender and on startup its telling me some .dll file is missing. I'm pretty sure that has to do with the trojan. I think it was named gugvatja.dll or something like that.

Also, I was playing a game, went full screen, and couldn't get back to normal res. Everytime I tried to go back to the half screen or whatever its called it wouldn't do anything. I put my res higher but it still isn't right. The res I needed is like in between what happened after I went full screen and what it is now.

I'm thinking of restoring unless you guys have any better ideas. Thanks in advance for your help.

Answer:URGENT Help Needed.

More info:

Apparently I have a trojan called virtumonde.a
I'm downloading the spyware scanner that wiki-security recommended and i'll scan now.

Edit: Well this is convinient, it doesn't even work.

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I am having trouble with starting McAfee security center. I recently downloaded a game file that contained a trojan detected by McAfee as Generic.dx and then I downloaded Vundo.exe to try and get it off, only to learn it contained another trojan detected by McAfee. Please help! Here is a HJT log.Logfile of HijackThis v1.99.1Scan saved at 10:47:46 PM, on 9/19/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exec:\program files\common files\mcafee\mna\mcnasvc.exec:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exeC:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exeC:\Program Files\McAfee\MPF\MPFSrv.exeC:\Program Files\McAfee\MSK\MskSrver.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\stsystra.exeC:\WINDOWS\System32\DLA\DLACTRLW.EXEC:\Program Files\Common Files\InstallShield\UpdateService\issc... Read more

Answer:Hjt Log! Urgent Help Needed.

Update and bump: I can no longer access my usual games like World of Warcraft and ijji.com games. I ran a search with Ad-Aware 2007 and Spybot Search and Destroy, but it only came up with tracking cookies. Please help me Bleeping computer team.

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OK Here's my problem, I was using Syamntec Ghost to Ghost four machines when the ghostcast session crashed. I decided to build the machines the old fashioned way and use the XP CD. Now I can't get any of the machines to boot from the CD or the Hard drive. The message I'm getting is a disk read error occured press CTRL-ALT-DEL to reboot. this is when I boot from a CD or the Hard disk, the CD appears to be reading.

Answer:Urgent Help Needed !

reset your CMOS back to deafult. also make sure you delete the existing partition once you get in the windows setup.

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Question: Help Needed Urgent

Hi all,i have been locked out of my computor! Starts up then as far as loading screen pic and tool bar icons then freezes? he only thing i acsessed last night was windows update and downloaded 2 security update files. In fact i never asked for them the Windows updater just appeared on screen whilst i was on one of my regular forums.Since then i have been unable to access my best friend!!
At this time im in the local library using thier computors. Will check back soon Thanks peeps.
Wild.
 

Answer:Help Needed Urgent

i'd try booting in safe mode, and while your going there, it'll ask you if you want to restore to an earlier time. see if you can restore your system to a time before you did the update. - sos
 

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I recently used a program called "RegSeeker" to clean my registry. After I used this my computer started malfuncioning. I couldn't use any things on the start bar like run, help and support. Then I restarted my computer and the windows taskbar and none of the icons on my desktop or the system tray appeared, only the background. I had to press cntrl+alt+delete to run firefox. I created a backup when i cleaned the registry but when i try to restore it it says error accessing registry. I've zipped the backup and uploaded it as it was too big to upload regularly. Please help me I have no idea how to get my pc back to how it was before.

Any help appreciated,
Thanks.

Answer:Urgent Help Needed!

Hi, and welcome to TSF!
Try doing a system restore. If you can't access it, try doing it in safe mode.

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Question: Urgent help needed

Hi all newbie here
Need some help on the best laptop/PC to buy my daughter
What's the best i5 laptop to play room scape on ?
That's the only game she plays and the grafix are not to hot on that game
Any help would be greatly appreciated
She is always saying her present laptop is to slow

Answer:Urgent help needed

Anyone ?

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Hi, I'm running Vista home premium 64 bit with the latest SP.

I just installed an old game (Sniper Elite) and after installation it asked for a reboot. I did this and got the message that windows couldn't start, this could be down to a change recently made etc etc.

It then said to fix it

1- insert windows disk and reboot
2- select language and click next
3- Choose repair my computer

I did this but when I clicked repair my computer it didn't show any OS in the box to repair! It just says "If you did not see your OS in the list, click load drivers to load drivers for your hard disk"

I have no idea what to do now, please help me!

Thanks

Answer:Urgent help needed please

If you did not see your OS in the list, click load drivers to load drivers for your hard diskc



If you do not see Vista, then hit the tab to load the drivers; Vista will show up and you can then select it.

Here's a guide to repairing: How to dual boot Vista and XP (with Vista installed first) -- the step-by-step guide with screenshots

You're not dual booting, but the link is to the repair section, which will guide you through the steps you need to take right now.

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Question: URGENT help needed

my computer ran its normal scheduled virus scan with norton, but after the scan all of my incoming email are being deleted with the message "symantec email proxy deleted the following message"from........to.........subject.....i have not touched anything to do with the anti virus program, it just seems to have done it itself,AND i am expecting some important emails, hence the urgency,so please please please does any one know how to undo this problemthanks in advance

Answer:URGENT help needed

What about switching E-Mail scanning off in Norton Antivirus?Does this help? Kev.

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Question: Urgent help needed

Hi friends, my computer is in serious trouble. It works OK when I start it but the moment I connect to the internet, it restarts immediately without any warning. It seems I have a serious virus problem.

I am unable to run the online scans but the other logs are attached. I have run C Cleaner, Counterspy and Spybot.

I have not attached the logs of Counterspy since it shows absolutely no malware on it's scans. Same for Spybot.

Chaslang,if you are seeing this, please help again. You helped to get one of my computers up and running, please help solve the issues of this computer too.


Edit by chaslang: Inline HJT log removed. READ & RUN ME sticky not followed.
 

Answer:Urgent help needed

Since you have already been here before, you should be aware of the rules and should be following them.

No inline logs
I see that MegauploadToolbar was install around Dec 30th. When did problems begin? Is this toolbar something that was knowingly installed.

Delete the below files in safe mode:
C:\WINDOWS\10523110096.exe
C:\WINDOWS\service32.exe
C:\WINDOWS\system32\97E4651266.sys

Everything else was clean. Problems may not be malware.
 

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Hi everyone,
When I open up my Internet Explorer it instantly freezes. I have to click the task manager to close it. I have scanned my computer with Norton, AdAware, Spy Sweeper and Sophos Anti-Virus. I opened up my msconfig and saw that lsasss is listed there. I unchecked the box, but nothing was fixed. After much research, I think i have the GEEKMY-A trojan aka Backdoor.Win32.Agent.kz. If anyone can help, I would appreciate them forever.

Answer:Help Needed! Plz Urgent

Run this scan and let us know if you're still infectedDownload,install,update then reboot into safe mode and scan.Use the Free Home user versionhttp://www.superantispyware.com/......How to enter safe mode(XP)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. Do whatever tasks you require and when you are done reboot to boot back into normal mode.

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Question: Urgent Help Needed

I have Windows Xp. I ran into a problem last week with my computer and a nasty virus hit my system. (I forgot what it was) However, this thing would not even let me pull up my security software or download a new one under safe mode. Long story short... I did a system restore. Since then, my system is just not back to what it was. I did hit the backup file selection. All of my pictures are gone. My daughter is 9 and every single pic I had of her is gone, all of my coursework is gone, and I am just sick and don't know what to do.

I have tried to actually go back and restore manually but, it will not allow me to restore before the actual date that I did the restore.

Can someoone help me? Also, I have no sound coming from my speakers. I went into the control panel and it is not even picing up that there are speakers there. I plugged in my headphones to see if they would work and they are not working either. I cannot manually go into my control panel because it is not picking up anything there in the sound department.

Someone please help me retrieve my pictures and files... Please.... Can someone help me get my system back to normal??? Thank you somuch for anyone who can help me.

Snicklefritz

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Question: URGENT help needed

Ive just tried to system restore my computer becuz certain things were odd since installing a certain software.Problem is though i had a power surge when it was in process of restroing and the compute restarted.Now windows will not load up. It boots up and gets to the Windows screen where windows xp and the loading bar shows then it just goes black and will not proceed to my desktop screen!I now get options when i try and re-boot that they are sorry for any inconvienience caused but windows couldnt start or end properly and gives me 4 options.safe mode, safe mode with command, start normally, or start using last working settings.Whenever i choose last working settings the system still will not load up and just goes blank afetr the windows kp loading screen and loading up my desktop.Please help.Thanks

Answer:URGENT help needed

Start computer and keep pressing F8. choose last known good configuration

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Question: Urgent help needed

Computer will not boot due to disk read error occured

a Disk read error occured
please cntrl alt delte to restart

im going in circles

Answer:Urgent help needed

is it laptop or a desktop?

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Question: Urgent help needed

Well, I installed the beta version of Windows 7 on my HP Pavilion a810n PC. It was good, but all my drivers were disabled. I went to revert back to Windows XP, since in the Boot menu it had the option now to revert to previous Windows. I went into it, and it opened the HP recovery. Now, I've had to do HP recovery twice in the past, but now, it looks way different. Now it just gives me options to go into a sort of command-promt type thing, where I pick a place and can implement commands. That's about all I can do. At one point, I typed in "FIXMBR", not knowing completely what it did. Now, when I start my computer back up, it goes into that same recovery type thing. How do I get back on Windows 7, or better yet, Windows XP? Also, I thought I should add, that in the restart thing, where it's the HP logo and at the bottom it says "press F10 for system recovery", the button no longer works, and I have to let it restart to go into recovery. I need the computer, ASAP, so the sooner you can help me, the better. Thank you in advance!

Answer:Urgent help needed

sounds like your os and recovery may be corrupted...Probably going to have to do a fresh install. If there is data you need on your computer about the only thing I can suggest(assuming you have another computer available) is to get an external hard drive enclosure. Put your drive in it, hook it up to the secondary machine and copy everything you need off of it.

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Question: Urgent Help Needed

So right now I have a Trojan. I am trying to get rid of it. Earlier I went into the WTM, and looked at my processes that I had running. What I am doing is going through all of the processes and looking up what they are, what they do, and if they could be a potential danger to my computer. I came across a program called SVCHOST.exe. I typed it in at the UniBlue process library, andI got mixed results. Apparently, SVCHOST is a essential program that is harmless, But, it seems that alot of Trojans and harmful things alike disguise themselves as SVCHOST. I currently have 8 different svchost.exe's running, with mem usage ranging from 3,000 kb, to 28,000. Do you think that I have a problem?

I tried to download something earlier (not porn, promise) but immediately after i pressed download, it redirected me to a porn site. At the time, I had AVG antivirus, but I uninstalled that and downloaded Avast! I ran the test and it did find a trojan, it also found a buch of spyware. I did what it recommended me to do ( being that i was unfamiliar with avast), and I moved them to the chest, but some of them werent able to go to the chest, i am not sure that one of them was the trojan though, but I am nearly certain because after I put the bad stuff in the chest, I chose to delete them, but, after I deleted them, I still have the Trojan. What the trojan is doing is when I try to get on IE, it says Blank page and tells me to download a fake antivirus. Obviously, I did not. Also, when I try to ... Read more

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tonight i made the biggest mistake of my life by letting someone who i at first trusted and thought was helping me and then he took control of my computer via freeloop and f**ked everything. i was asking him to help me put a theme on my ipod and then he deleted system restore and a bunch of other things all quickly and left. i can access system restore but when it asks you to pick an earlier date you cant click on them. also the internet connection is screwed up, the internet is there, and im typing this using my nintendo wii running off a router which still works, but when you try to open the internet, it brings you up to dial-up, asking for a username and password. to reiterate, we obviously don't have dial up. Everything is much larger, and the resolution makes everything look pixelated. Last but not least he removed everything from my ipod touch, and it won't connect to itunes, due to an 'unknown error.' Lastly, on the main screen of my ipod there are no buttons. He stripped it. Any help of any kind, pretaining ti either my ipod or my computer would be greatly appreciated. i'm just a kid that made a bad mistake and a lapse in judgement. please help.....

Answer:Urgent Help Needed!

I don't think you can get your system restore back, but some one may know how. Check your recycle bin see if he deleted anything to that. You can restore them from that.

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Hi my pc already served me good for almost 2 years.. Back 2 weeks ago, ive been experiencing lock ups and crashes during games (wow and such) so i took measures to recover this(wiping the fan, shift my pc to an air-cond room etc etc).. but the prob still persists until it reached the max state, unable to display a thing and whenever i power on, a long beep follows up by 2 short ones (bios beeps proven something wrong with my gpu)so i assured it must be old enough already and should be replaced.. Yesterday i picked up a brand new msi 7600gs 256mb.. To my surprise, the 3 ****** beeps sound again.. Im now so confused and dont know what should i do.. Please help, thanks

Amd 3500+ venice 939
512 kingston x 2
Sapphire x800gt (faulty ??) and msi 7600gs (faulty too..??)
msi k8n neo4
450W

Answer:Urgent Help needed on my gpu

the three beeps sound like a ram error, run your system with only one sick in, then take that stick out and put the other stick in,

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This is a 1.8ghz/128k Cache/400FSB/1.75 volt Celeron:




Which socket is it? 478?

Answer:Urgent help needed.

No Celerons were ever manufactured as Socket 423, so Socket 478.

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Question: Urgent Help needed

I have serious problems;

Alt+Ctrl+Del dus nothing!!!?

Limewire just keeps opening again when i shut it down!!!?

When i do an Ad-Aware scan or a Spy Sweeper scan they dont find any "Critical Objects" wich is unheaderd of for my system.


I think its a Virus or Spy Ware cus i opened an .exe that was an install. But instead of instaling it said "Out of date, update!"



How can i get rid. My nortan's subscription has run out and it cant find anthing anyway.

Answer:Urgent Help needed

Download and Install HighJackThis.

Post the log in the Analyze thread they have setup.
There are a few spyware people that will help you out.

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Question: urgent help needed

I need to send two .wave files to someone by the end of today all i have is their email adress. what are my options?
i have a gmail accont
is there a website i can upload them to?
need suggestions thx

Answer:urgent help needed

http://www.yousendit.com/

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Question: URGENT HELP NEEDED

Hi, I have a Acer Aspire Laptop that I just bought off someone. I am trying to do a facorty reset on it and I have been on the internet since this morning trying to find an answer.I have seen people saying press alt + F10 on boot up, nothing happens and I have tried it about 20 times.There is nothing in progroammes or when I search called recovery or anything. I have tried everything I would be very grateful if someone could point me in the right direction of how to restore my laptop to how it would have been when it left the factory. I do not need anything that is on the laptop because I got it off someone else so I want to set it up as my own laptop. ThanksEmma

Answer:URGENT HELP NEEDED

Check this instructions:https://www.youtube.com/watch?v=pmVT0Z9r6_Q

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I changed my default use profile or something accidentally and now I don't know how to get my bookmarks and stuff back.

Please help, I completely freeked out. I had a lot of school work and stuff on there and I can't figure out what to do.

Answer:Please, urgent help needed

NVM I fixed it.

Here is the link to the fix if any one was curious about what I was ranting about
http://forums.mozillazine.org/viewto...26f6ea238fe4fd

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Question: URGENT Help Needed

SPECS ASUS P5N-E SLI MBOARD (SOCKET 775 CHIPSET NVIDAI 650I) - INTEL CORE2DUO E6600, SMASUNG 250 GB INTERNAL SATA HARDDRIVE, AKASA CASE, HYPER PSU, COOLERMASTER HYPER CPU COOLER.Hi I rec got a new motherboard,chassis,cpu and psu from SCAN.co.uk. I wanted to change the motherboard so took it back and they refitted me one, however they said it wouldnt boot with 2 512 stick of my memory. At this point they also fitted my coolermaster cpu cooler.They also said they did something to my SATA internal harddrive to make it go faster or something(using dual cables).MY PROBLEMS ARE:1) it keeps crashing evry so often, or programs close down, or has blue screen. The last one was firefox the error report is at the END of this thread.2) I need to no if the problem is my memory or there installation(my memory isnt that great anyway) and ill be replacing it on wednesday with corsair but need to know if its the mem. thats problem or there installation.3). on bottom of windows on task bar there is a safely remove hardware icone( when i click on it, its my HARDDRIVE!!!, its not removable !!! lo)- Is this normal PLEASE HELP IM DESPERATEIf Its def my mem thats fine but how do I find out what problem is???PLEASE HELP

Answer:URGENT Help Needed

PATH C:\DOCUME~1\TOUCHU~1\LOCALS~1\Temp\ec9c_appcompat.txt<?xml version="1.0" encoding="UTF-16"?><DATABASE><EXE NAME="firefox.exe" FILTER="GRABMI_FILTER_PRIVACY"> <MATCHING_FILE NAME="AccessibleMarshal.dll" SIZE="13928" CHECKSUM="0xD9FE97BD" BIN_FILE_VERSION="1.8.20061.20418" BIN_PRODUCT_VERSION="1.8.0.0" PRODUCT_VERSION="1.8.1.1: 2006120418" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Firefox" FILE_VERSION="1.8.1.1: 2006120418" ORIGINAL_FILENAME="" INTERNAL_NAME="accessibility" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x38BA" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.8.20061.20418" UPTO_BIN_PRODUCT_VERSION="1.8.0.0" LINK_DATE="12/05/2006 04:12:18" UPTO_LINK_DATE="12/05/2006 04:12:18" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="firefox.exe" SIZE="7620696" CHECKSUM="0xDA2C8060" BIN_FILE_VERSION="1.8.20061.20418" BIN_PRODUCT_VERSION="2.0.0.1" PRODUCT_VERSION="2.0.0.1" FILE_DESCRIPTION="Firefox" COMPANY_NAME="Mozilla Corporation" PRODUCT_NAME="Firefox" FILE_VERSION="1.8.1.1: 2006120418" ORIGINAL_FILENAME="firefox.exe" INTERNAL_NAME="Firefox" LEGAL_COPYRIGHT="Mozilla Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x74D931" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.8.20061.20418" UPTO_BIN_PRODUCT_VERSION="2.0.0.1" LINK_DATE="12/0... Read more

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I have some sort of virus attack on my computer, I think it is caused by Microsoft. It block or disables programs, and produces hundreds of pop-ups. It doesn't allow me to go on most websites.

I tried to run the diagnostic, but it blocks that too.

Please help!

Answer:Help needed - urgent!!!

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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Yesterday i accentially went into sleep mode, after resuming, my icons in taskbar are missing, also any thing i click on says something about programme assoications.

Only way i can do things i right clicking and run as admin, whats happen to vista 64.

Sometimes i bloody hate it, Can someone please help, i want to get back to normal,

Thanks, really urgent

Answer:Urgent help needed, please look ?

Hello raks,

Have you given this a look?

Power Options and Sleep Mode Problems







Originally Posted by raks


Yesterday i accentially went into sleep mode, after resuming, my icons in taskbar are missing, also any thing i click on says something about programme assoications.

Only way i can do things i right clicking and run as admin, whats happen to vista 64.

Sometimes i bloody hate it, Can someone please help, i want to get back to normal,

Thanks, really urgent




Later Ted

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Hi,
I need some help please, I've recently noticed a loss in harddrive space and I have narrowed the causes down to a malware..... I found it in the programs and features list and it is called "favorit" I thought it would be as simple as uninstalling it but when I click it, CMD runs for 1 second then closes and the program doesn't install

Does anyone know how I would get rid of it???
I've tried:
-Norton Virus Scans
-Ad-aware scans
-SUPERantispyware scans .....


PLEASE HELP BECAUSE I NEED MY LAPTOP WORKING WELL URGENTLY


Thanks in advance

Sean

Answer:Urgent help needed please!

Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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Right. My Wireless LAN Adapter is USB. So is my printer. Whenever I try to print something from the internet (such as sheet music with Sibelius Scorch, different to simply clicking File-Print I can do that but need to press print button to get all sheet music). I have a problem, because I can't use my printer and Wireless Adapter at the same time, I think it overloads the USB or something. How can I fix this?

Answer:***URGENT*** Help Needed!!!

If this is a desktop get a wireless PCI card to free up a USB port...If it's a laptop well that's another issue.

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Question: Urgent Help Needed

I was on my laptop today on the internet and out of the blue it blue screened. It said something about _KERNEL_ but the screen was only up for a split second before the screen went black. I shut the laptop off and restarted it but after the Compaq screen, before windows even boots, I get a message in the top left hand corner that says:

A disk read error occurred.
Press ctrl + alt + delete to restart.

Anyways, I went into Bios and ran the "Primary HDD Self-Test" and it failed. I'm not really sure what I'm doing in BIOS Ill admit, but I'm pretty sure that has something to do with it. Is my hard drive dead?

The computer is a Compaq Presario if that makes a difference.

Any help you could give me would be much appreciated.

Answer:Urgent Help Needed

If you can, can you boot up into Safe Mode? If so, anything that is important please transfer to either Flash Drive or burn to CD/DVD as soon as possible.

Others will come along and give sound advice but if your harddrive is failing you need to get your important stuff copied to other sources A.S.A.P.

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Question: Help needed urgent

Here is the log of HijackThis. Tried to scan and clean NOD32 4.0 (found nothing), Microsoft Tool (found and cleaned something), Spybot (only tracing cookies), AdAware (only tracing cookies), Malwarebytes (found some trojan download agent, removed)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:13:49, on 27.7.2009Platform: Windows 2003 SP2 (WinNT 5.02.3790)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exeC:\PROGRA~2\APC\PowerChute Business Edition\agent\pbeagent.exeC:\WINDOWS\SysWOW64\DWRCS.EXEC:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exeC:\Program Files (x86)\GFI\MailArchiver\Core\bin\MArc.Core.exeC:\Program Files (x86)\GFI\MailArchiver\MAIS\bin\MArc.MAIS.exeC:\Program Files (x86)\GFI\MailArchiver\Search\bin\MArc.Search.exeC:\Program Files (x86)\GFI\MailArchiver\Store\bin\MArc.Store.exeC:\WINDOWS\SysWOW64\megaserv.exeC:\WINDOWS\SysWOW64\raidserv.exeC:\Program Files (x86)\RAID Web Console\Javaraid.exeC:\WINDOWS\system32\javaw.exeC:\WINDOWS\SysWOW64\ctfmon.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC: ... Read more

Answer:Help needed urgent

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I got a new computer case for xmas. I thought i would be able to build into new case myself so got to work, I put it all in and then got to the pins, (sw power, Led, etc) i guessed where to put them (yes i no im an idiot) and plugged it in. As i turned on the power at the wall the cpu fan started going, i dont no if this is normal or noT! When i tried to turn it on at the front button none of the light came on and i didnt hear any bleeping sounds that i usually get. I have not plugged it into the monitor yet as cleary there is somthing not right. I have a gigabyte ga-8i915pm motherboard and dont know where to put the pins, also i do not no still why the cpu pan turns even when its only on at the wall!! PLEASE HELP IM A NOOB!!! HAVE I RUINED MY SYSTEM!!?!?!?
MAKE MY FESTIVE HOLIDAYS BETTER BY POSTING AND GET MY PC WORKING

HAPPY X MAS ALL
 

Answer:Urgent Help Needed!

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Question: Urgent Help Needed

Holy ****, hey folks. Got a real problem. Today i booted up my Computer only to notice that it said my CPU was running at 1.2ghz, this is NOT right as it normally runs at 2080ghz (being an AMD XP 2800+)

What the hell is going on? Both Everest and DXDIAG are showing this, please help me.

I recently updated my BIOS but there were no errrors. Also, you may know if you've been following my threads that my CPU was overheating not that long ago could my BIOS have dropped the speed to 1.2ghz to 'cool' the PC down? My PSU is also not supplying enough power and so ordered a new one, which should arrive tommorow.

Will adding my new PSU set the CPU clock back to 2080ghz, god i hope so.

C'mon, need your help desperately.

:O :O :O

Answer:Urgent Help Needed

Hello,

It seems that your FSB has been lowered.... It should be 12.5 x 166 for an AMD Athlon XP 2800+.

Post a screenshot or a report of the Motherboard page to show the Front Side Bus Properties and Memory Bus Properties.

Perhaps your BIOS hasn't detected your CPU correctly. Try resetting your BIOS, or see if you can correct the FSB in BIOS.

Oh and...how many watts is your current PSU? If it's 400W that is more, than enough...

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can someone please tell me what i need to get rid of and how to..


Edit by bjgarrick: Unrequested, Inline HJT log removed!

 

Answer:urgent help needed plz

Your Operating System and Internet Explorer versions are WAY out of date and represent a major security risk. After we fix your current problems, you must get updated. You need to install Service Pack 2 for security purposes.

You have not completed the READ ME, please follow the steps below:

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support


Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

Downloading, Installing, and Running HijackThis
 

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Hi I am on my windows xp laptop and I have not been on it in a while and I have forgot the password to the account what with administrator permissions. Is there anyway I can get these back?

Thanks,.
 

Answer:Urgent Help Needed!

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Question: Urgent Help Needed

my computer changed its background to a warning symbol and says my privacy is in danger, when i try and click anything on my desktop it takes me to a page on the internet that is expired. if i try and right click my desktop and click properties to change my desktop it shows me the file path file:///C:/WINDOWS/privacy_danger/images/spacer.gif
its messing up my entire computer and i need to get rid of this virus now, please someone hel p
 

Answer:Urgent Help Needed

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Hi, I'm not sure whether this should be posted here or in the Hijack this.

The laptop is for our G.M, he uses AOL 9.1, he said that from sometime whenever he logs on with his credentials it loads for a while then the ie freezes and the whole of the pc freezes afterwards, then the blue screen comes up and sometimes you have to detach the battery to have it re-started.
when i 1st logged to his machine, an error notification message appeared saying ((skype.exe-corrupt file.The file or directory C:\windows\tracing\RASAPI32.LOG is corrupt or missing.Please run the Chkdsk utility.

The same message repeated when i opened ie, (ieuser.exe-corrupt file.The file or directory ........).

I'm currently running Kaspersky online scanner.

follows is the hijackthis log


Logfile of HijackThis v1.99.1
Scan saved at 2:47:37 PM, on 6/3/2008
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\LG Software\LG Magnifier\MagnifyingGlass.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\LG Software\On Screen Display\HotKey.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\LG Software\BatteryMiser\BatteryMiser5.exe
C:\Program Files\Common File... Read more

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Question: URGENT help needed

I have infected my computer with a virus that continues to regenerate itself. I have ran combofix as well as SDfix. I have also ran SUPERantiSpyware. These are the logs and the system I'm operating on is Windows XP Pro.


SDFix: Version 1.183
Run by Motorola on Mon 05/19/2008 at 10:39 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\WINDOWS\SYSTEM32\HOAIP60.DLL - Deleted





Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1359.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-05-19 22:44:03
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Prefetcher]
"TracesProcessed"=dword:00000096
"TracesSuccessful"=dword:00000004
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{F2662254-71F7-94A4-7E88-CF1E858EBBCB}]

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\servic... Read more

Answer:URGENT help needed

Hello Buzz1443,

I do still see malware in the logs you posted. If you still require assistance, I'd like to see the current state of your system.

Download Deckard's System Scanner (DSS) to your Desktop.

What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review.
DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.

Please include the following in your next reply:

main.txt
an attached extra... Read more

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My friends computer is having major problems, when she clicks on any programs (Firefox, IE, AVG, ANYTHING!) they dont open, unless she clicks them loads of times! I have done a bit of research and it sounds like a virus, but i have no idea which or how to find/remove it. I have included a hijack this log, but i dont know how to read these things, any help would be great, she needs this computer for university studies! Thanks

Logfile of HijackThis v1.99.1
Scan saved at 22:07:13, on 04/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Kontiki\KService.exe
C:\WINDOWS\system32\o2flash.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\svchost.ex... Read more

Answer:Urgent help needed!!!

Hi, alnic123

Welcome.

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.
Running SDFix in Safe Mode:

Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

 

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Question: Urgent Help Needed

First let me start by introducing myself to this forum. I've lurked on and off for a while and now i'm a member. So hi every one i'm Ty Dye
 
Now to my problem. This could get very long winded because i don't want to leave out a single detail, so i apologize for my lack of brevity in advance.
 
Okay my computer, which was given to me is programmed to wipe away everything to a certain point when it is turned off. So i have to reinstall my web browser everytime i get on it. Which is fine but lately it's been acting up.
 
The default browser on my computer is Internet Explorer. I usually use the IE browser to get on Google in order to access FireFox and download it; here's the problem(s). First IE suddenly stopped letting me access Google everytime i would try it would send me to the Cannot Find Server page that says "Page cannot be displayed" You know like when your internet is cut off so i had to start using Bing to get to FireFox.
 
Then for some reason IE started displaying a stripped down version of the Mozilla site. My default IE is an old version and doesn't have Flash Player so i figured that was the problem but it wasn't doing that before. But i didn't fret because i could still download FireFox from the Mozilla site even in it's stripped down state, but now IE stopped letting me download FireFox from Mozilla all together.
 
When i attempt to download FireFox from Mozilla the same Cannot Find Server page that pops up when i try to use Googl... Read more

Answer:Urgent Help Needed

Please Help

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This evening i received an email from an unknown source which had an attatchment (.pif). I stupidly opened it. I subsequently ran a virus check using Housecall's online virus scan and it has shwon that there is a worm on my system which is known as 'FIZZER A'. Housecall says it in uncleanable. If anybody can help with this situation i would really appreciate it, i'm terrified to turn my comp of incase it wipes the hard drive or something. Please help :(((

Answer:URGENT HELP NEEDED!

The worm spreads via e-mail and includes its own SMTP engine to bypass any security your e-mail client may have. Fizzer also spreads via Kazaa, a popular file-sharing application. The worm establishes its own accounts on Internet Relay Chat (IRC) and AOL Instant Messenger, in order to await further instructions from the virus author. Fizzer attempts to disable any antivirus program running at the time of infection. Systems infected with Fizzer could be used in distributed denial-of-service (DDoS) attacks on other computers. Fizzer includes a keystroke-logging Trojan horse, which can be used to steal passwords words and credit card information. Because Fizzer spreads via e-mail and Kazaa, contains a keystroke-logging Trojan horse, and could be used in a DDoS attack, this worm rates a 7 on the ZDNet Virus Meter. How it worksFizzer arrives as e-mail with several possible subject lines and body texts. The From: address can be forged and therefore should not be trusted. Fizzer's attached files contain one of the following extensions: .com, .exe, .pif and .scr. If a user opens the attached file or otherwise activates the worm, three files are added to the Windows directory:Most antivirus software companies have updated their signature files to include this worm. This will stop the infection upon contact and in some cases will remove an active infection from your system. For more information, see Central Command, F-Secure, McAfee, MessageLabs, Sophos, Symantec, or Trend Micro.

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Question: Urgent Help Needed

HI, on my other computer when i turn on the computer it says theres an error loading up the login screen (the screen that allows you to choose the user you are) and says you need to debug, however, if you go to debug it restarts the computer, if you choose to close the log in screen application it restarts the computer, and if you don't do anything it will restart the computer in a few seconds!!!!


What should i do, i cant even get on the computer!!!

I have windows XP by the way
 

Answer:Urgent Help Needed

Can you boot your PC in safe mode? Something may be loading at the same time that causes it to crash.

Just keep hitting F8 after the BIOS loads and select safe mode.
 

5 more replies
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Question: Urgent help needed

Ok sometimes it works sometimes it doesnt. When i doesn't work, sometimes a simple computer restart is the solution. However this is not always the case.For some reason it says there is a problem with my internet connnection when there clearly isnt seeing as i am on the internet right now.Iv looked at ll firewall and secrurity settings and they are not the cause of the problem.Please Help.(P.s. I would like to moan about how little help Microsoft have been for help on their own product)

Answer:Urgent help needed

Not a good idea to post a duplicate threadclick hereStick to the same thread, and bump it up the list if you want to.

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Hi,

I need your help please. My pc all of a sudden has started to go bonkas. It opened up every contact on my msn lost and posted a link to each one. Ads have appeared in bucket loads. Kaspersky is detecting a LOT fo virus activity.

I'll do what it takes, please, just help!

My friend sent me a link (this is where it started) in msn. He actually wrote the message..so it wasn't the virus speaking. He said for me to open the link as it was something funny..when in actuality he wanted me to be a test subject to see what the link did...-.-
 

Answer:URGENT HELP needed! Thanks.

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Two problems:

1. Wireless router - I temporarily disabled the wireless ability on my router two weeks ago by accident, so immediately tried to correct it but the family computer wouldn't turn on stupid dell.. I used an ethernet cable to connect to the router and turned wireless back on. I hadn't used the wireless since then as I went on holiday a couple of hours after. Low and behold I get back and wireless isn't working, I have tried restarting the router manually, restarting the router through the control console, reconfiguring the router from factory settings. Wireless just won't work. The router is a belkin G+ router

2. My main desktop now has an exceptionally long boot time it loads up into the bios start screen and then seems to freeze and you can hear it power down ,then 5 minutes later it will continue with boot. It gets frozen between the boot screen and xp screen and after that it is perfectly fine.

Answer:urgent help needed :D

bump both problems still prevalent

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pc re install went badly wrong, ended up with missing ntldr message, no floppy bootdisk, xp disc cant use , got windows 98start up disc , now at point of mssge error loading operating system, have spare tower and want to do quick fix, do i swap hard drive? and which one is hard drive?, i am blind here and need solution quick need to make a working pc out of two tonight
urgent, thanks in anticipation

 

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Question: Urgent Help Needed

*EDIT* LMAO THE DISC DRIVE SCRATCHED THE XP DISC!!!!!, it was a perfect half cirlce so i know that was the cause. Thank F*** i made a backup copy lol *EDIT*


When the Windows XP disc loads up it gives the message PCI.sys Corrupted and doesnt let me go onto blue scren where gives you the options:

Install windows
repair windows etc

This happened because i uninstalled service pack 2.

I get this message when XP trys to boot from hdd:

STOP:c000021a fatal systen error

The system manager initialiaztion system process terminated unexpected error with a status of 0xc0000263( 0x00000000 0x00000000)
 

Answer:Urgent Help Needed

Well I can't picture exactly what is going on there. I have never had a problem with formatting using the XP CD, maybe you selected a wrong option somewehre, hard to say, as far as I know that's pretty independant of what is actually on the hard drive(s) that are in the computer....

Anyhow you could try making a bootdisk win98 and putting format.com and fdisk on it and just doing it that way. Windows XP shoud automatically be able to convert it durring install if you want NTFS.

If your not sure how to make a bootdisk with win98 this is what you do...

1. Create the bootable disk:
Put a floppy disk in your drive. Go to windows explorer->right click on your floppy drive (a:\) -> select format->select the check box that says "system files"->click format->click yes.

2. Add format.com and fdisk on it
Click start->find ->select c:\ ->type in the file you need->click search
(copy it to the floppy):
When you find the file you need, click copy and then paste it onto your floppy disk.

3. Fdisk(wipe out your partition)
Keep the floppy in your drive, restart and wait for it to boot until you see the a:\ prompt. (if it doesn't boot and just boots your OS, try going into the BIOS and changing the boot order so that the floppy drive is before the hard drive).
Now type fdisk and press enter->press y and then enter->select "delete non-dos partition" (or similar, sorry I havn't done it in a wh... Read more

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Well, last night I was faffing around with the user accounts, and I deleted a couple. I don't know if this is relevant or not to the problem, but here it is;

I rebooted my computer this morning afer I made changes to the start up, I know it wasn't anything to do with anything I did in there, as I have done that many many many times before.

Before it gave me the logon screen a message box popped up saying that I could not be logged on as my password and domain or something were incorrect. So I clicked ok and it took me to the normal logon screen. There is normally an account for my wife, my sister in law and before I removed them, my two lodgers. The difference was in this that there was only a user account for Administrator. So I tried to log on, but whenever I put in a password I thought it was, it wasn't.

So I tried logging on without a password, and it says I cannot access my account due to account restrictions
Is there a way to fix this?

I know this subject has been posted on here before, but no one has given sufficient answers, so if anyone knows and wants to share the solution, please help me!

Thanks guys and gals

 

Answer:XP log on, urgent help needed.

Are you trying to log into a network or just windows? Your first error sound like a network error. Try logging into safe mode and let us know
 

3 more replies
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Question: Urgent Help Needed

Logfile of HijackThis v1.99.1Scan saved at 9:50:08 PM, on 10/12/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\SYSTEM32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Archivos de programa\MMediaCodec\isamonitor.exeC:\Archivos de programa\Zone Labs\ZoneAlarm\zlclient.exeC:\Archivos de programa\Messenger\msmsgs.exeC:\Archivos de programa\Skype\Phone\Skype.exeC:\Archivos de programa\MMediaCodec\isamini.exeC:\Archivos de programa\ewido anti-spyware 4.0\guard.exeC:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7Debug\mdm.exeC:\WINDOWS\system32\nvsvc32.exeC:\Archivos de programa\Spyware Doctor\sdhelp.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\System32\alg.exeC:\Archivos de programa\I... Read more

Answer:Urgent Help Needed

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.Please download SmitfraudFix (by S!Ri)Extract the content (a folder named SmitfraudFix) to your Desktop.Next, please reboot your computer in Safe Mode by doing the following :Restart your computerAfter hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;Instead of Windows loading as normal, a menu with options should appear;Select the first option, to run Windows in Safe Mode, then press "Enter".Choose your usual account.Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmdSelect option #2 - Clean by typing 2 and press "Enter" to delete infected files.You will be prompted: "Registry cleaning - Do you want to clean the registry?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.A text file will appear onscreen, with results from the cleaning process; please copy/pa... Read more

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Right, here is my problem, yesterday my computer was doing fine, now I turned it on today it boots up, but the screen doesn't do anything. It could be the screen but I think it is the computer, I think a virus deleted my screen drivers?
Is there any why I can fix this quickly and safely?

Answer:Urgent PC Help Needed!

Do you mean that the monitor doesn't come on? If so, check that all connections are secure. Does it have any lights on it?

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Question: urgent help needed

When I open up explorer I get the following on my homepage:

System Security Status: Warning
Attention! Your system is currently vulnerable to computer attacks. Remote intruders can gain access to following files and folders on your PC:
- \Windows\System32
- \Program Files\Internet Explorer
- \My Documents
- Drive C:\ files
To enhance the security on your PC Download and run Intrusion Detection System (IDS software)


Investigation Report: Summary
Your IP address: 74.135.51.250

Your Country: --, N/A

Your Browser: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)

Your Operation System: Windows XP SP2 VULNERABLE

System Security Status: CAUTION

Time of investigation: Thu Jul 27 16:39:19 PDT 2006


Scan and Protect Your PC
Download and install one of the following approved software products:
Spy Heal
? Over 40,000 threats in the database
? Exclusive algorythm of cleaning
? IE Safe Mode - simply cleans your browser!
? Manual / automatic update system
? Autostart items / IE Objects / Running Processes manager
? Dialer blocker, Popup blocker

? Visit Website ? Free Download Pest Trap
? Daily updated threat databases
? Intelligent threat scanner
? Application advanced firewall
? IE security improvements
? Advanced system securty features
? Multiple scan options (fast / normal / deep)

? Visit Website ? Free Download


Your help will be appreciated.

Thanks

Answer:urgent help needed

Don't panic it is a fake warning to get you to install spyware.
Go here and run these

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Hi all new here

The boss' computer has went down and this message is displayed at start up. C:\windows\system32\system missing or corrupt. Windows wont boot. I've looked around on the forum and found a few fixes but the problem is we have no recovery disk of any kind and no backup disk (ducks to avoid intense lectures). Is there anything I can do or will he need to take it to the manufacturer or place he bought it.

OS is XP SP2 if this helps but beyond that I have no other specs.

Thanks in advance if anyone can help.

Answer:Urgent help needed please.

ok, couple of things, take the hard drive out and attach it to another pc that is the same make and model and operating system on it, you can make the drive a slave, then copy the "system" file from that pc to the slave hard drive.

thne you can just reinsert the hard drive back in the pc and it will boot up, remember it has to be the same pc.

i have done this before and it works

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I have been contacted from a client who stupidly opened an attachment that appeared to be sent from UPS parcel service. This has then installed a few different viruses on the system. Using AVG Free it detects the following

Braviax.exe and Ntos.exe which are files infected. It reports i have various trojan horses. I am accessing the machine remotely at the minute but i am visiting the site in the next hour or so.

I have run a hijackthis log which is below

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:59:35, on 24/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nvraidservice.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Pr... Read more

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My computer refuses to start (it won't turn on), so I've transplanted the SATA hard drive to my brother's desktop. He has an IDE hard drive. All I get when I try to boot on his computer is a black screen....Help! I have to get files off of it for tomorrow, or I fail....
 

Answer:Urgent Help Needed. Now.

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Question: URGENT HELP NEEDED

Please help all of my Norton 2003 software has just stopped working where or how do I get a online virus check?Or how do I get it all working again?

Answer:URGENT HELP NEEDED

Can't help with norton but you could download the free AVG for now. click hereDon't forget once you fix norton to turn AVG off. Don't run 2 av progs together. They confuse each other - K

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Hi Folks, I'm having really trouble after upgrading from a 850 Duron Cpu to a Duron 1,3GHZ.After installing the new cpu my PC want start up .I'm using a Gigabite Motherboard GA-7IXE4. I removed it again and reinstalled it, but nothing happen.I also reinserted all Pci cards and Vga cars and Ram.Another problem is that you can't hear the powergood Signal but that is normal on this Pc. I really need some assistance with this problem. Thank you in addvance!Raffy

Answer:Urgent Help needed!

Have you got the latest bios version for your motherboard? It may not be able to handle the faster processor if you havnt.

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Yesterday I decided to install the latest Windows Updates. After doing so, I experienced some lag and some programs wasnt working, I left it. This morning I decided I wanted to uninstall the Updates, I started to do so, but they only removed 1 by 1 requiring a restart every time. Finally I got fed up and decided to do a System Restore to the previous Friday (16th). After that, when my computer restarts, I get just a black screen and my cursor, I can move my cursor, but cannot select anything. Ive tried repairing and reinstalling Windows XP by booting from the CD, but it hasnt worked. In the middle of my first attempt to reinstall Windows XP, System Restore appeared and said the restore was successful. I carried on with the installation and have tried repairing a fresh start of Windows Aswell. Again, the same blank screen with the cursor. Ive tried entering in safe mode and last good settings. Safe mode loads up but I cant select anything, there is no start menu. The same for safe mode with networking and safe mode with command prompt. I really dont want to have to format my drive again, I have thousands of files which I dont have backed up, tons of software and customisations. Please help me!

Answer:Urgent Help Needed!

Please someone

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Question: Urgent Help Needed

I have a Vista computer. I went to the microsoft website and downloaded 'Visual c++ 2008 express edition'.The setup came up. It began downloading all of the 9 different components (96mb in total). It did this and once it had finished (without me doing anything) it proceeded to install each of the components. But it does not work and I get this error message:Setup could not install the following component:Microsoft .NET Framework v3.5 SP1Setup did not attempt to install the following components:then it lists the other 7 components, so I think it must have installed the first component.Can anybody help me? All I want to do is create C++ programs using visual c++ 2008 express edition, on my vista computer.

Answer:Urgent Help Needed

this is urgent =[

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Question: Urgent help needed

ok so last night i turned off my comp and everything was normal. but this morning when i wake up i turned on the com but the monitor was just black and nothing came up. i tried checking the plugs and cables and all that but everything was just as normal. the cpu was still running and the indicator lights on the cpu are on but not blinking. there were no weird sounds. everything just seem normal but the monitor displays nothing. and i couldn't turn the cpu off unless i unplug it. it seems like the monitor cannot detect the graphic settings or something but i'm a newb so i'm not sure.

could anyone help and give suggestion as in what's going on? the nearest comp shop is miles away from my place and i don't have the necessary transport to get my cpu there so i hope it can be solved at home if possible. >.<

thanks in advance.
 

Answer:Urgent help needed

8 more replies
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Question: Urgent help needed

Hello...I was just on my PC (Windows XP) and I accidentally unplugged the power cord to the outlet, ever since then my computer will not startup, not even in safe mode. I'm not really the best at computers so please bear with me. thanks in advance

Answer:Urgent help needed

Hi,

I need to know what your make and model of your computer is and also if you have your original restore CD's that came with the machine?

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Question: Urgent help needed

Hi all
please help removing these adwares and spywares from my system
here is my hijack this log file

Logfile of HijackThis v1.99.1
Scan saved at 12:47:24 ص, on 18/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Fi... Read more

Answer:Urgent help needed

I've been waiting for 5 days now and there is no reply I'm wondering no one here can help
Please I'm still suffering

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Hi there,

I'm trying to fix my fathers computer which is a Dell Desktop running on Windows XP using window eyes screen reader. The problem started when we couldn't start the computer at all we kept getting the NTLDR error. I followed the steps to fix that, (copied it from the disk) but then after that we keep getting the hal.dll error. Before the first error started, I had used comodo system cleaner on the computer as it had become very slow and kept crashing. I also used the delete duplicate files. Finally on the same day he had received an email from avast saying one of the messages he had received contained a very suspicious extension. We deleted that email without opening it.

I've tried the fixboot, options, I've run the chkdsk which found no problems but when I run the bootcfg/rebuild, it finds no windows installation and basically I can't get any further than that.

Any help would be greatly appreciated as my father is blind and re-installing XP would not be ideal as he knows his way around the files currently on there and also he has various programs for the blind downloaded and installed which would be very difficult to replace.

thanks Yazd
 

Answer:hal.dll urgent help needed.

Pls clarify, am I correct in thinking that the computer will not now load Windows even in Safe Mode.
If that is correct where does the process actually get to and what exactly is the message on the screen
Also pls provide the exact model of the Dell

Check if it will boot to Safe Mode with Command Prompt and then see this
http://pcsupport.about.com/od/findbyerrormessage/a/missinghaldll.htm
 

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Question: Urgent Help Needed

I recently bought command and conquer delux edition and half life 2 but while playing (completely randomly) they hang. It happens everytime i play the maximum time i have played is 2 hours. My sytem specs are:
512MB RAM
Direct x 9.0c
RADEON 9600 SERIES 128.0 MB
Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
1mb internet connection
so i dont think i should have any problems playing but also to get even an ok frame rate i need to put it on low everything. Please help i have tried everything i can think even cleaning the inside of the computer to get rid of dust.
 

Answer:Urgent Help Needed

Have you downloaded the newest Catalyst Drivers? for your video card?

I had the same problem with Generals, but it went away when I downloaded the latest drivers.
 

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Question: Urgent Help Needed

I was using my PC as normal, when suddenly my computer restared!! this happened right now!!
The memory wasnt being heavily used or anything. it just restarted.

once windows started up, I got this error message;


I clicked on send error message, and then this page came up;
http://oca.microsoft.com/en/response.aspx?SGD=914db501-0bd2-45f0-aa19-aac198d8e867&SID=79

It says maybe a recent hardware or software change caused this.
But I haven't had any hardware change, and the most recent thing I installed was iTunes 6

I'm on windows Xp pro, SP Beta. After posting this message I will do a thorough spyware and virus scan
 

Answer:Urgent Help Needed

SP Beta ?
 

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im having major problems with my dell inspiron 1545 laptop. ill try be a s breif but as descriptive as needed. i recently carried out a full dell system restore due to the computer freezing. once the restore had been completed the laptop then played up ont the start up with a blue screen carrying out a system dump. once this had finished the laptop operated asif it was brand new?

It then downloaded some automatic updates when connected to the internet and i downloaded vlc media player and everything seemed fine. i then shut down the laptop once more.

on start up the laptop will not proceed past the windows error recovery page!!??!! no matter what option i choose, in any of the menus either by hitting F2 F12 or F5. non of the repair tools work or anything??

the laptop just processes the choice and temporarily reboots and brings me straight back to the windows error recover page.

So i dont know whats going on? is my hard drive still ok? its still saying i have windows 7 but wont load it!

do i need a recovery disk? re install windows?

im not sure, hopefully someone out the might have some sort of idea or advice that i can take to getting it sorted.

any suggestions are welcome

Kind regards

Brett

Answer:Urgent help needed!!!!

Welcome Bret,
Not much that I can do but take an educated guess. You had a problem which resulted in you making a restore. This resulted in a blue screen and the problem continued. It seems to be a hardware problem with the computer. It can be the hard drive; as well as many other problems.
Do you hear any beeps when you try to boot? Try with speakers on.

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Question: URGENT Help Needed

I was installing the windows 2000 service pack 4 onto a laptop which only had sp1. But now when I try to start the laptop I receive the following message: A Disk error occurred.

Can anyone tell me how to fix this as I need to resolve the problem as soon as possible.

I really need help in fixing this problem.
 

Answer:URGENT Help Needed

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Question: Urgent Help Needed

Lately, I have been getting notifications from my AVG (9.0 full version) that I have had a "Trojan Generic 17" infection on my computer several times (so I suspect its spreading. My last scan found nothing, however, pretty strange things (random internet pages opening, programmes not opening) are still happening, so I thought I would ask for advice. Any help would be great.Hijack this logLogfile of Trend Micro HijackThis v2.0.4Scan saved at 17:44:42, on 23/04/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exeC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\InstallShield\UpdateService\issch.exeC:\Program Files\D-Link\AirPlus G DWL-G510\AirGCFG.exeC:\Program Files\ANI\ANIWZCS2 Service&... Read more

Answer:Urgent Help Needed

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

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Question: Urgent Help Needed

the following message i have been getting since last couple of weeks...i re-typed the product key..bt it didnt work...and my pc restrt after 2 - 2.5 hrs interval...what will i do now???

Answer:Urgent Help Needed

if ^dnt work..clik below
ImageShack? - Online Photo and Video Hosting

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Question: urgent help needed

my computer started laggin a lot and msconfig, taskmanager, and most things wouldnt open that were to do with my system, then i noticed

ntsysman.exe

and i deleted it and everything to do with it, and my system was fine again, but it has come back again! i was just wonderin if i could get rid of this file for good, it is definatly this that is causing the problem, coz my computer worked perfectly, everything opend etc etc, and today it started lagging again, i look on processes and B00M it's there again. hmmmmm not cool,

please help, jimbob
 

Answer:urgent help needed

Please follow all the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Since this appears to be a trojan it would good idea for you to run the "Alternative Scans - If still having problems" section given in the READ ME FIRST thread.

If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.
 

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Question: Urgent Help Needed

My computer is acting up, and while i am surfing the internet windows pop up. PLEASE HELP! Also, norton keeps detecting trojans andother viruses. HELP. THX
 

Answer:Urgent Help Needed

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