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CD Drive not recognised

Question: CD Drive not recognised

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Preferred Solution: CD Drive not recognised

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Answer: CD Drive not recognised

In a phone chat with a friend today, she said that her CD drive won't work and that she will have to call someone out. "Don't do that" says I, "I know some very nice people who I'm sure will be able to help..."So, I'm posting the exact contents of her subsequent email, in the hopes that someone will come up with a solution, please. "Any assistance would be gratefully received.My operating system is Win 98 2nd edition. I have two hard drives C: and D:. My CD drive is E: I went through some kind of wizard recently and there was confusion (on my part probably) in one of the final steps when both the C & D drives were indicated & I did not resolve it correctly. Now, although Explorer shows the contents of the CD, I cannot open or transfer anything from it. A rude note in Explorer says 'Cannot copy. Cannot read from specified defice.'"

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Hi all

I had an old laptop that died by water damage, its OS was Vista. I removed its internal hard drive as it contains valuable photos. I read that you can convert internal hard drives into external USB ones so I purchased the necessary 2.5" sata case from ebay, put it all together and plugged it into my new Windows 10 laptop. The new laptop does not want to acknowledge the drive. I changed the drive letter to one that wasn't used, 'M' in this case, it shows as Drive M on my file manager but when I click on it it only asks me to put a disk into the drive. I have run a couple of scanning programs on it, Stellar Phoenix data recovery and Recuva with no luck. I do not want to lose the data that was on there so can anyone help with any solutions?
Many thanks!!
Sarah
 

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Hi - I have just completed a new build [Asus P6X58D-E; 12Gb Ram; Corsair Tx750; i7-950; Gigabyte GTX460] to which I put a 2T SATA3 HDD. The build went perfectly and loaded windows 7 just fine. Reboots and runs well.

After all the drivers and everything were loaded and the system was stable I added two data drives with all my data on them. A Seagate 1T SATA2 drive and a Samsung 500G SATA2 drive. Neither of these were ever boot drives.

When I restart the system it tries to boot of the 500G drive and doesn't show the 2T SATA 3 drive at all in bios. If I take the SATA2 drives out it boots normally again. It also runs fine if I put the SATA2 drives in a caddy and plug it in vial USB.

Have I missed something in the initial setup/first start that is causing this? Any help would be appreciated.

Answer:SATA3 drive only recognised when SATA2 drive disconnected

There are no such thing as SATA 2. They are SATA3 or SATA6.

Go into BIOS and set the boot priority, those drives could have overridden it.

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Hi all, new member here and am very emotional lol!!

I recently had to reinstall windows on my pc, and had to swop the drives over as it wouldn't install windows over the original c: disk.

I got windows installed fine onto the master disk and all works well until I try to plug in my second drive (which has all the original windows files on it and needs formatting). It then tells me there is a system disk error, or it just wont boot up at all.

I've checked all my cables, power leads and the master/slave switches on both drives and all seems fine there.

In the advances cmos it has the following listings -

first master - none (won't auto detect either)
first slave - samsung (this is what windows is now installed on, and should be set as master)
second master - dvd-rw
second slave - cd-rom drive

am at a loss as to what else I can do now, any advice is appreciated, thanks!
Tess
 

Answer:2nd Hard Drive Not Recognised after Master drive was Formatted!

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I have 6 yr old Dell Dimension 6400 with a failing hard drive so I bought a new hard drive and decided to clone my drive before it failed, but I've ran into a few problems and I hope someone can help me before my old drive breaks!

I fitted the new drive as a slave drive using the "cable select" jumper setting as suggested in my Dell manual and managed to get the drive running fine. I can see it in the bios and my computer.

I cloned the drive using the free version of HDClone which appeared to run smoothly and afterwards I could see all the information from my old drive was on the new drive.

I opened the computer and unplugged the power from the old drive and changed the ribbon cable so the new drive would be the master drive and booted the computer but it said "boot disc failure" several times and a black screen.

I checked on the internet and found a post in a forum that said you could boot off the windows XP disc and run fixmbr which might work so I changed the boot order to boot from the CD rom, but when I tried it couldn't find the CD rom and wouldn't boot up.

After I removed the CD rom and changed the boot order back I tried booting again and this time the Dell logo came up followed by the Bios information and it said "cannot find Disc (0) cannot find disc (1)"

I decided to give up for the day so plugged the old hard drive back in, set it the master disc and the new drive as the slave disc and my computer booted first tim... Read more

Answer:New hard drive not recognised when I remove old drive

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Have had this external drive for over 3 years and have had no such problems until now.Drive was not seen under Windows XP and device manager had a exclamation mark beside the hardware with the foollowing error "This device cannot start. (Code 10)Click Troubleshoot to start the troubleshooter for this device."Have unisntalled the Mass Storage Device and unplugged the USB Cable. When I insert the USB Cable in, Windows finds the USB Mass Storage Devicee. However it then brings up the error message: " A problem occurred during hardware installation. Your hardware may not function correctly"

Answer:USB External Hard Drive - Drive not recognised

uninstall all the USB devices in Device manager,Action scan for hardware changes and let windows find a reinstall all the usb equipment.

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When i click on my computer the 3 1/2 floppy drive is recognised as a removable disk drive. When i try to use the floppy drive it just freezes. Can anyone help please?

Answer:3 1/2 drive recognised as a removable disk drive?

Try removing it via the device manager and reboot; it may recognise it correctly. Otherwise post more info on about your machine.

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hey all, I was hoping someone could help me with a usb drive problem. i plugged in my usb drive and my pc does not recognise it. A message comes up saying that "the usb could not be recognised" and nothing else happens. I have used the usb before on many occassions.

how could this have happened and how can i fix it? hope someone can help
 

Answer:USB Drive Not Recognised

Hi

usual cause is the drive is broken, or your running windows 98 and you need to install drivers for it, XP and the like dont need drivers but you dont say what type of device it is...

more info is needed first
 

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Hello
I have a problem with my usb flash drive not being recognised when I plug it in. It works fine on our other pc's. It is not showing up in my computer either.
I had this problem a few years ago, but I forget how I solved it...apart from asking on this forum. I think it involved a piece of software called usb view...which I still have.
So, here we go again.
Thank you.
Richard

Answer:USB drive not being recognised

If you put your header title into a Google search, there are a number of solutions, including videos on YouTube.
Here is a Google offering on the subject click here

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I have an Acer CDRW drive attached to my PC.It will usually play audio CDs but other wise the pc says that it has no CDrom drive attached.However sometimes it shows on My Computer, other times it doesn't. When it doesn't I have tried running add new hatdware prog to see if it recognises it but no luck. Do I need a new CDrom or just new drivers?

Answer:CD rom drive not recognised

If you are aufait with looking inside your PC i would look for loose connections first (shows on My Computer, other times it doesn't.)

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hey
got a pocket digital keychain for xmas, first time i used there was no hassle,
but now when i connect it , it is being recognised as a cd drive and will not let me acces it?
running windows xp
thanks
 

Answer:recognised as cd drive

Is the true cd drive showing up also? what drive letter?
 

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i bought an NEC 2500-A DVD RW drive and installed it into my Dell 4300. i had to disconnect ribbon and power cables to remove old and install new drives. when i turned on p.c. i got "keyboard failure", then when XP (!) loaded, my new drive wasnt recognised, and my existing DVD-ROM drive had disappeared. the package contained nothing more than the drive and a delivery docket. Who can help me? Anyone?

Answer:DVD RW drive not recognised

The DVD drive will have a selector on the rear which can be set to Master, Slave or auto select.If you were replacing a drive with this new one, you should set the selector to the same setting as the old unit.

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Weird problem here. Did a clean install of Win XP Home, installed from my DVD Rom drive. When I try and load windows it crashes during the loading process, however, I can load into safe mode with the DVD drive recognised and working. Also, when i disconnect the power from the DVD drive I can load windows into normal mode fine, so this tells me it must be something to do with the DVD drive. Anyone have any ideas?

Answer:DVD Drive not recognised in XP

Any error messages?

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Hi,I wondered if anyone could help with problem I'm having with my Fujitsu M1425 laptop.Something appears to have corrupted my computer so that when i turn it on if i press the letter 'a' i get a nonsense string of characters and letters appearing on screen (and no 'a'!). I think the string is: #;k=ljf#;k=ljf#;k=ljf. In addition, the internal CD drive is suddenly not being recognised by the laptop anymore. Any idea what is happening and how I can rectify it? The laptop is only 11 months old.Thanks for reading

Answer:CD drive not recognised - help

Anything to do with Nepal? All that comes up on Google is nepalese

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HiI had problems with IE crashing in a previous thread (click here).Also went to HP support (fat lot of good).I had already tried their ?solutions?. Off my own bat I tried full system recovery and the pc seemed to be working fine. But then they asked me to do a few more steps and it?s buggered up quite differently ? all sorts of things have randomly started disappearing from my computer (it?s a big surprise each time I switch it on to see what is/is not there!).I?ve managed to find a few and reinstall them but suddenly my CD/DVD drive stopped being recognised. Error 39 in Device manager etc?Have read some of your previous corresponding threads.I?ve tried removing/reinstalling it and searching for better drivers all to no avail. Question: if I perform a full system recovery (again) ? will the system boot up from the CD drive even though Win XP does not recognise it?I can?t think of anything better to do ? and there are other weird things going on after I tried HP?s latest ?fix? (f*** it xtra-good).Thanks

Answer:HP "fix" now DVD/CD drive not recognised!

Hi QinesiQ. If your computer BIOS recognises the CD drive and has the CD drive set as the first boot device, then the computer should boot from CD regardless of the condition of the Windows installation. If. on the other hand, the root of the problem is a faulty CD drive then only a new drive will solve that problem. What I have done with a computer with a severely corrupted Windows installation is to fit a new hard drive as master (C), and the old drive as slave (D). This enabled me to install a totally clean Windows XP and still have access to all the saved files on the old drive.

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windows 7 32bit has been giving me this error message last few days that it does not recognise my usb flash drive.this happens no matter which usb port i plug it into.my external hdd works no problem as does my usb mouse,the flash drive did work with no issues occuring until about two days ago.
i have not updated anything with at least a week and neither has auto updates. when flash drive is attached under device manager it reads "unknown device" for the flash drive?
i uninstalled all usb drivers,restarted windows,windows then detected and installed drivers, attached flash drive again and still same message.i have searched for solutions on this site but i just want to know what might have caused this problem? the fact that the flash drive did work and now will not is what is bugging me.i do not want to go updating bios and stuff like that as i am nervous of messing with things that could wreck the os

Answer:usb drive not recognised

Try unplugging the computer from the power outlet, wait for a few minutes, then power on again, then try using the flash drive.

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I have a Western Digital drive - WD3000JB - I wiped the hard drive on my computer (an 80GB one) and reformatted it a while back - when I got everything back up, the computer doesn't recognise the 300 gb drive. I just got an external enclosure, and put that in there, and it does the same thing on several computers. It is there in the device manager, and there is no updated driver available. It is enabled. In the administrator tools, it shows the drive as having a partition of 300 GB, but won't assign it a letter or allow me to force it to assign one or change it from none to having one. WD Lifeguard tools only gives me the option to repartition or reformat it - recognises it, but gives it no letter either. What can I do? I have some stuff on here I'd rather not lose by reformatting and repartitioning it. Is there a program to pull stuff off a damaged partition?

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Hi, I inserted a disk into the d: drive and the message came up that basically i don;t have a d: drive but i did have one yesterday can anybody please help

Answer:d drive not recognised

Go into Control Panel > Administrative Tools > Computer Management.

Select Device Manager, then DVD/CD-ROM Drives.

Is the make of your D: drive there?

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I have a new PC with an Asus P5Q Deluxe motherboard. The MB has a 40-1 pin PRI EIDE connector.My question: Should it be possible to connect an older Lite-on DVD RW ATAPI/E-IDE Drive (Model DH-20A4P) to the MB?I can't see any reason why it shouldn't work...But, I can't get the drive to show in "Computer" or in the BIOS.The drive is set to Master, the correct connector is connected to the MB and drive (I've checked and double checked). I've tried a different cable...still, no joy.The drive has power - the draw opens and closes OK.Any help much appreciated.SteveVista Home Premium SP2

Answer:DVD drive not recognised

it could be that if the pc came with just sata drives connected that the ide drive[s] are disabled in the bios. You should be able to find this in the bios and alter it. Often pressing the delete key at startup gets you into the bios.

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I have a Sony computer running on Windows XP, Pentium 4 and have 2 disc drives, a DVD RW and DVD drive. My main DVD RW Drive is fine but the other DVD drive is not being recognised. Device manager says all is fine. In Windows Explorer, again any disc inserted is not recognised. Never been a problem before...Any ideas anyone? Any help appreciated Amer

Answer:My ROM drive not recognised What should I?

I had exactly the same problem. It sounds like the drive is dead I'm afraid. I had a Sony DVD rom drive pack up after only 6 mths. The replacement provided under warranty also failed within minutes. I then had it swapped for an LG and that's been fine.

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Have a Toshiba laptop with Windows Vista. Had to wipe clean and re-set laptop due to virus. That worked ok and CD drive seemed to be working but tried today and doesn't recognise that it exists. Any solutions?

Oh, and can't access the internet on the laptop as the Belkin security key for the wireless router isn't recognised and need to find a way to re-set that...
 

Answer:CD Drive not recognised

http://laptopforums.toshiba.com/ try reset button on the router
 

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i have to restart my computer 3 0r 4 times before it recognises drive d drive e is my writer master drive drive d is the slave it takes an age to get going

Answer:drive not recognised

have u checked cables and the bios settings?

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Ok, i was using my DVD / CDRW Drive fine, but suddenly it is not displayed in my computer, and when i try and type D:\ as teh path, it says it is no available. Any help is greatly apreciated, thanks!
 

Answer:DVD Drive not recognised...

Is your drive detected in Bios?

If not, I would check the connections. Make sure the ribbon cable is firmly in place along with the power.

If it is, you might try removing it from your device listing, and re-installing it. To do so, right click on My Computer, and click properties. In Win 9x/Me, you will simply select the Device manager tab. In Win XP, you will have to click the hardware tab, and then click the 'Device Manager' button.

In Win 9x...you can select the device and click the remove button. In Windows XP, you can only uninstall the drivers.

After that, you have to reinstall. There's an Add Hardware Wizard in Control Panel. Hope this helps.
 

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Hi I recently upgraded from Windows 7 to Windows 10 on a Sony All in One. Everything seems to be fine apart from the computer no longer recognising the D Drive (CD / DVD Drive). The drive appears to be working fine as the lights flash on when a CD is inserted but then zilch. Tried various CD's without success. Wonder if there is an easy fix to this issue?
Thanks

Answer:CD / DVD Drive not recognised

Open device manager (right click the start icon and select from list). Expand DVD/CD-ROM drives. If it's showing there then right click and uninstall. Close Device manager and open again. Click the Acton tab. If you only get 'help' showing then click a blank space and click on the Action tab again. Now select ' Scan for hardware changes'. It should re-show in the list. Close device manager and try the Optical drive again.

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Ok, so this may be a long story...
Had a prob a few months ago with my optical drives as they werent recognised.
Have an exclamation mark in the device manager, and both are not in My Computer.
Both work because when the Windows CD is in before windows starts, can access the Windows installation and repair.
Cannot update drivers because both are OEM.
Drives are - Sony CD-RW CRX230EE and Sony DVD-ROM DDU1622
(I like Sony as you can tell)
I could not find any solutions to the problem and so I refomatted, I like my games and I rely heavily on these optical drives to give me my kick
After the format, both drives worked, yay! Installed all the drivers for other hardware and all was great again.
Often when Windows is loading I get the Blue Screen Of Death and Windows loads fine after a few times of restarting.
But then about a week ago I got the message asking to check the disk for 'consistency' before start-up, and I kept skipping it until yesterday.
So I let it 'check' my disks, and it seemed to delete lots of registry entries.
Hmmmm...I thought, that can't be totally good.
Suddenly my optical drives werent recognised again! My sound driver seems to be messed up because I can't play music now aswell. It's onboard sound. AC'97. I can't install drivers for the sound because the optical drives don't work! A Visious Circle.
I don't want to reformat again, but it may have to be a last resort!
Does anyone know of a... Read more

Answer:CD and DVD drive not recognised!!!!

For starters you could doing a 'driver rollback' from within the device manager.

While you are in the device manager what is the condition of your hardware?

Remove the roms & bootup again if necessary.

Also what file system are you using? Maybe NTFS would be more secure.
 

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My laptop stopped recognising a cd in the drive about eight months ago. On inserting a cd the drive ran for a few seconds and stopped. I took the laptop to my professional man who knows and after observing the symptons he removed the drive to look into it further. After a few days he said that the news was bad and a new drive was required at a cost of 250. This I knew was cheaper than one from Acers,as I had checked myself. I told him to go ahead and after a week he turned up full of confidence, fitted the drive and of coarse it did not work. Just the same symptons again. I then considered at buying a new laptop as the prices were getting closer at 1/3 the cost of a new one. Before I commited I put the laptop in the hands of an Acer repair specialist in Swindon. After 10 days they too decided a new drive was required at 450. I then decided that at that it was worth my while to get another Laptop at 650 so I am now the owner of two Acers. Now a couple of weeks ago I was playing about with cd in the drive. I must have switched off leaving the cd in the drive. When I next booted up I found that the cd in the drive ran. I can now run the cd drive providing I boot up with a cd in situ.This proves that the cd drive is servicable. Can anyone please advise on what I can do to get Windows to recognise the cd drive in the normal way.

Answer:CD Rom drive not being recognised

The first thing most people would try is to go into Device Manager, and delete the drive, then reboot to let Windows re-detect the drive. This has been known to resolve some issues such as yours.

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Hello,
I have a pc which the CD drives are no longer showing within my computer.

They were working then yesterday they seem to have just gone!!!

I have tried changing IDE cables etc and no joy.

Any ideas?
 

Answer:CD and DVD drive not being recognised

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HiWould appreciate any help on this one.I was attempting to burn some pics to a CD but the process froze. I then manually stopped it and tried again. But now thw drive is not recognising any disc I put into it. Won't even play a music CD. When I put any disc into it and view on explorer, it shows nothing and computer dsays, 'please insert disc'. The second DVD drive in bay below is fine (this is not a recording one). Any help much appreciatedAmer Khalil

Answer:DVD Drive not being recognised on PC

right click my computer - properties - hardware - device manager - left click the plus sign for cd/dvd drives - highlight the drive - properties - uninstall. Reboot the pc and with luck it will be found and reinstalled correctly.

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I recently wiped a drive and installed Wxp on it. If I use the drive on it's own it works ok but, when I install it as a slave drive alongside the M drive and try to use it, I get the message..'drive not formatted' Any ideas please ?Thanks

Answer:drive not recognised

To start, you don't need XP on it if it is going to be used as a slave drive.What is on the M drive? Do you have an operating system installed there?Does it show up in disk management? Right click my computer, choose manage and then disk managment.

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The drive will play a retail DVD but refuses to recognise a DVD burned with DVDFlick. This was my first try at burning a DVD.Is there an easy answer?

Answer:DVD+R not recognised by DVD drive

is it recognise the dvd or the file format?what file format did you burn it to ie mpeg,avi etcdoes your burner accept dvd+r?

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m/b FIC, Award bios,AMDK6 with Fujitsu 4MB HDD running 98SE. Obtained a Seagate 10MB HDD & firmatted & loaded WinXP with Seagate as the only drive. Now when I connect dual ide cable with Seagate as master & Fujitsu as slave it doesn't recognise the master drive only the slave drive & loads Win98. I would like to use the Fujitsu as a data storage & backup but how do I get the puter to recognise the master drive before I reformat the old drive. Any suggestions would be welcome

Answer:Drive not recognised

Have you got the drives connected correctly?Master at the end connector, slave on the centre connector closest to the master end, motherboard on the farthest connector.

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I made the mistake of connecting a portable HD to a mate's PC, which was infected. Now my drive shows up in 'My Computer', but when I try to format or recover the data, it comes up with 'please insert drive'. Same for Disk Manager.
What I need to do is 'force' a reformat, even though this will lose all my stuff. But at least I get my portable HD back.
Can any kind Geek steer me to where I need to go?
 

Answer:Drive recognised - but that's all

Do you know for sure it was a virus,have you cleaned any infection with AV software?If so do you know the name of the virus?

Try and run an anti virus software on the drive first and completely scan it AVG,avast are good and are available here at MG's.If you have already connected the drive to your home computer and it is a virus you may have already infected your home computer so follow these guides to check your both your computer and your friends computers are not infected,if you could ask your friend to scan his computer and isolate the virus this would be good also then we can work out if one the symptoms of the virus is disabling access to a volume.

http://forums.majorgeeks.com/showthread.php?t=35407

http://forums.majorgeeks.com/showthread.php?t=44525

The error can also be caused by duplicate drive letters so follow this guide

http://www.troublefixers.com/how-to-fix-please-insert-a-disk-into-drive-error-in-windows/

The next step is to run manufacturers diagnostic software on the drive,without knowing what kind of drive or operating system you use I would just be guessing as to what else to try so post your OS and service pack,the make and model of the drive and any other spec's that are relevant.
 

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Hi,I am trying to copy a DVD using the copy section of Roxio Easy media creator and get the message that no destination drive is recognised. The drive shows up in My Computer and I am able to burn DVDs from ordinary videos. Any help appreciated.Regards Carper

Answer:No drive recognised

Bump

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Hello

I have a strange problem which has arisen with my internal Pioneer DVD burner/Rom. It has been installed for about 2 years with no problems until now.

I have created a number of Backup DVD's of all my digital photos using Picasa. I also created a few VCD's using Picasa as well, all using my Pioneer burner. No problems - they all played back no problem until a few days ago.

Now, the PC will not recognise the pioneer drive when I insert any of the DVD's created with Picasa. Recognising the VCD's is no problem, and it will also readily recognise and play DVD movies, data DVD's etc - everything except the Picasa backups.

I took them to my brother's and tried them in his DVD-Rom. No problem, they are recognised and I can open the folders, view photos etc.

I was about to uninstall my DVDRom drivers and try a reboot to have XP reinstall them but I thought I would try this forum first in case I am overlooking something obvious. Device Manager says the device is working properly.

All advice gratefully accepted.
 

Answer:DVD Drive not Recognised Sometimes

Well, you can't go wrong uninstalling the drive and rebooting.

Other possibilities could be drive dying, or software. Are you getting any errors?
 

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himy Western Digital 500 gb has stopped being recognised by my xp home desktop which asks for cd rom driver data to be loaded.The portable drive is not supplied with driver software and relies on thw xp drivers built in to the OS. What can be wrong?Thanks

Answer:wd drive not recognised

Refresh USB PortsUse Drive clean up to remove USB device drive info from the registryclick hereorIn device manager Uninstall EVERYTHING under the heading USB, reboot the PC let XP find and install new hardware.Your equipment should now be recognised.

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hi, I have for the last 3 years been running ECCD creator6 Platinum, Last year I got a DVD/RW for Christmas, I left the ECCD software on even though the drive came with Nero burning.Every thing worked fine but a couple of months ago I decided to give the Nero Software a go, I'd heard a lot about it in magazines and from my son.The Nero worked ok but after a couple of months decided I wasnt keen on it,I removed it and installed my Roxio software back on but the drive was not recognized by Creator Classic and Copy disc, I tried drag to disc and it worked fine, I reinstaled it a few times and at first it recognized it untill I put the first update on, the Engine update.I even took the Computer back to day one, it still did the same thing, the only thing I've done is update the Firware for the drive, would this have affected the software hence it not recognizing the drive ?I put Nero back on and it works fine.Could any one tell me if there is any cure for my problem or Am i stuck with Nero.

Answer:Drive not recognised

There is an update availablestill for V6 which when I got it some time ago included additional drivers for drives that weren't recognised by the original program click here You can give it a try.

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my pcs been fine up until now but for some resaon now, both the dvd rom AND the dvd r/rw aren't been recogised anymore.

I went to device manager and there was a yellow circle with an exclamation mark next to each of the drives.

When I went into their properties it sed...

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Click Troubleshoot to start the troubleshooter for this device."

I went through all of troubleshootin and nothin worked, and i cant find the drivers on da web.

the drives are...

NEC DVD RW ND-1300A
SAMSUNG DVD-ROM SD-816B

Can n e one help me, id be eternally greatful if ne one could

cheers,

xplsivchocolate
 

Answer:dvd drive not recognised any more, can n e 1 help

Hello and welcome to Techspot.

Go into your device manager, and uninstall both drives.

Reboot your system and let Windows redetect them. If that doesn`t work post back.

Regards Howard :wave: :wave:
 

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Laptop not recognising CD ROM drive.
Inserted CD into drive, it spins but not loading.
All USBs OK.
Speccy software states NO optical drives !!
OS XP Prof SP3
PC HP Omnibook xe4100
Thank you

Answer:CD ROM drive not recognised

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager.
(This is sometimes caused by the removal of Roxio or other writing software.)
http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip
Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect.
This utility is only intended for Windows® XP, but also appears to work for Vista and Windows 7.
You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.
Similar fixes
http://support.microsoft.com/kb/314060/ works for W7 Vista or XP
http://aumha.org/downloads/cdgone.zip
or manual fix
Run regedit and navigate to registry key
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}.
Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.
If in doubt make a restore point before making changes.

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My DVD drive is not being recognised by my computer.I deleted the upper and lower registry and it still does not work.It was working before and then I had to use system restore and since then the DVD does not work.The drives have power.The BIOS is on auto.When compter boots Secondary Master and Slave say none. Any suggestions?Thanks.

Answer:Dvd Drive not recognised

If the BIOS does not see it then check tour cable connections...Otherwise the drive is probably dead.

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For no apparent reason, my DVD Drive suddenly will not read any CDs or DVDs after working for months; in fact, the icon for it in "My Computer" has disappeared. In the Device Manager, it has yellow exclamation marks next to it.I've tried uninstalling it and then doing a "Scan for hardware changes" but this just brings up the same yellow exclamation marks.I've tried attaching a new DVD ROM Drive but get the same yellow exclamation marks in the Device Manager.I've tried loading Optimised Defaults in the BIOS but that hasn't worked either.Any ideas how I can get it back?

Answer:CD Drive not recognised

P.S. I've also tried a System Restore, but that hasn't worked either.

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I have tried to load Adobe Photoshop Elements 4 from my CD Drive (D).
An error message pops up saying "Drive E not found" ??????
Any suggestions.
Eddie Thomas
 

Answer:CD Drive not recognised

For some reason, Windows thinks that your primary CD Drive is Drive E. If you go to My Computer, can you see your CD drive listed there? If you can, just double-click it and your CD should load. If double-clicking it doesn't work, right-click it and choose "Explore", then find "setup.exe" and run that.

If your drive is not listed, try putting in another CD (even a music CD) and see if it appears. If it does, then your Photoshop disc might be bad (scratched, etc), but if nothing appears, then your drive might be dying or Windows has lost the drivers for the CD drive. Go online and search for the manufacturer of your CD drive, and find drivers for it.
 

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I have two identical dvd drives - TSST Corp SH222 AB. Windows 8 will only detect one. I've tried different SATA ports, cables. I can get it not to recognise any (as shown in Device Manager) if I use certain SATA ports! Each device is recognised in BIOS and each can work in Windows by using certain ports but only one at a time. The MB is a Gigabyte 970A-D3. I've installed the latest MB drivers. Both work fine under Win 7. Any help appreciated.

Answer:1 DVD drive not recognised

Thanks - the registry edit did the trick

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I recently bought a USB 3.0 dual-bay drive caddy and installed 2 x 1TB drives. The drive functions as a 2TB drive and I use it for system backups. I had no USB 3.0 on my PC, and using it in USB 2.0 is painfully slow, a backup taking overnight and half the next day. So I bought a USB 3.0 PCI x 1 express card and installed it in the appropriate slot. After running the installation software the USB 3.0 hub is recognised in Device Manager, but the drive is not recognised when plugged into it, nor does it appear in Disc Management. The drive has its own power supply, and is seen OK in a USB 2.0 port. The PCI card is unpowered, as it needs a 4-pin Molex connection, and there are none in my PC, however I was assured that it is not a requirement for a data-only connection. Any suggestions? Thanks for reading.

Answer:USB 3.0 drive not recognised

duplicate click here please close your other thread to prevnt confusion.
Using a USB3 cable?
I think your going to have to power the card - what spare power conntions do you have from the PSU? you can get adaptor s for sata to molex click here

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Hi,

I have two issues I wish someone would help me with -

a) I had burnt a CD sometime in 2003 on my older PC using Roxio I think, (I'm really not sure). Back then, I remember the data CD worked perfectly. But now, it is not recognized by either of the following 2 drives on my Vista Home Premium PC
E: HL-DT-ST DVDRRW GSA-H30L
F: TOSHIBA DVD/HD SD-H802A

The CD is also not recognized via IsoBuster in either drive. Please let me know what I can do to access and retrieve files on this CD. There are no scratches whatsoever on the surface and it was always stored away safely in its case.

b) The other problem I have is identical to the one above except that some of the CDs burnt back then (using Roxio, I think) won't run or play on the DVD-RW drive but can be accessed via the HD-DVD drive and/or with IsoBuster. I guess they won't run in 'writer' drives ONLY. Should I be making duplicate copies of these CDs or can I rest assured that all drives on future PCs will recognize and run these CDs?

I would be grateful if you guys could tell me if there's a software that I need to install that will help me run these CDs

Thanks

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Hi there,

I have recently purchased a new DVD +/- RW drive when my DVD ROM called it a day. I have installed it without too many problems, but when I go into Safe Mode on Windows 98SE, I cannot see the drive. The jumpers are still set to Master (did not change them from factory setting).

Can anybody give me any advice??

Thanks.
 

Answer:DVD +/- RW drive not recognised

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New to all this...go easy on me..but i want to wipe my hard drive and re-install windows 98..only problem is that my d:\ drive is not recognised at dos level. thanks in advancemrbluevelvet.

Answer:d: drive not recognised

Can you be a little clearer please?Is your D: drive your CD-ROM? If so, did you boot with a W98 boot floppy, and then try to access your D: drive?If so, you are one drive out, because the W98 creates a temporary RAM drive, which then means that your CD-ROM drive becomes your E: drive.This assumes that you have one Hard Drive and one CD-ROM.

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Thanks for looking.A few days a go i tried to play a dvd on my pc, nothing happened. I restarted my pc with the dvd still in the drive but still nothing. I checked in 'my computer' but drive d had just dissapeared. Since then i've tried cd's and games but nothings happening. I've checked in device manager but it states that the drive is working properly, i go through the troubleshooting anyway but it doesnt help at all. The only thing i've downloaded lately is a few updates from Microsoft, surely it cant be those causing the problem???????Many thanks.

Answer:Drive D not recognised - Please help!!

If you have Windows XP, have you run System Restore back to a point before the problem arose?

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I think this is the correct place, if not could someone please move it.

Now to the problem. If I insert a CD or DVD it is not being detected and there is no icon showing on the 'My Computer' screen.

When I go into device manager, there is a yellow exclamation mark icon on the drive name.

When I go into it and onto 'Device Status', I get the message "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Click Troubleshoot to start the troubleshooter for this device."

Does anyone know if how I would sort the problem?


Thanks in advance.

Answer:CD/CVD Drive not being recognised

Did you add another drive recently?

If not then check if the IDE connector is loose and attach it securely. Also check for bends on the IDE ribbon cable.

If you have added another drive, check if the master/slave jumper settings for your drive and cd/dvd are correct.

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My CD drive isnt being recognised Im using an acer aspire 1700, It just stopped working.
The thing is when I put in my CD it doesnt read so i tried unistalling it from the device manager... no luck, when I press eject without a disc the actual part that disc goes on makes a noise like it was spinning around.
:(
Any ideas? thanks

Oh yeah well, its not listed in the my computer bit, only the floppy drive is, yet when i click on properties of my computer and go to hardware the cd drive is listed an it says its functioning.??

Answer:CD Drive not recognised

See if this helps you out.

http://support.riverdeep.net/techtips_detail.asp?id=85

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Hi All - treat me gently
I have an old Advent 5301 Laptop with XP installed.
It no longer recognises the DVD Drive.
If I put a disc in the drive it starts to run but nothing is showing on screen. The same thing happens if I use an external DVD Drive.
I have tried to restore to a previous time/date but without any luck.
So I thought I'd best ask the experts....
 

Answer:DVD Drive not recognised ?

Hello

Hopefully some of our members will chime in soon..

@phillpower2 @Evan Omo @DOUGIE
 

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I am having a problem with my computer not recognising the two CD drives that are installed. It seemed to be fine until after I installed windows (XP) updates and if I now go to Device Manager and click on the CD then properties I see the following message:-------------------------------------Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)Click Troubleshoot to start the troubleshooter for this device.----------------------------------------I have tried Troubleshooter and also uninstalling the drives and rebooting but I still can't seem to make them work. The computer is a Compaq and I don't have any software for the CDs so can't try installing drivers again.

Answer:CD drive not recognised-XP

Try uninstalling the IDE channel running the drives and reboot

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My friend has just had a new CD drive fitted but now it cannot be recognised.The disk drawer will open and close but the CD cannot be read.In Device Manager, the disk drive is listed as 'Generic IDE Disk Type 47' and it states that the device is working properly (lol!)When I click the 'Options' tab of Device Manager, all the options are greyed out except 'Removable' and 'DMA'. These have a small box into which a tick can be inserted.The current drive letter assignment is shown to be 'C:, D:' but I want this to be 'E:' as C: and D: are already allocated to the hard drive. The reserved drive letters are all greyed out.If anyone can help on this problem it will be much appreciated

Answer:CD-ROM Drive not recognised

What OS are you using?

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Hi all.I have been having a problem with a computer I have bought of someone. The DVD drive does not seem to be recognised. When I go into device manager the DVD drive is there and it says it is working properly but when I go into "my computer" there seems to be a cd rom drive allocated to drive "D" although I don't have a cd ron drive, and a CDWriter drive allocated to drive E. Also, when I click on the cd-rom drive, it is my CDWriter drive that boots up. I have just re-installed windows regarding an unrelated matter but I am still having the same problem.Any help greatly appreciatedCheersImzyAny help greatly appreciated.

Answer:dvd drive not recognised

have you tried using your dvd yet?

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The CD drive in my HP Pavilion 15 Notebook PC (serial number: 5CD4232L25) is not recognised by the computer. It does not show up in the File Explorer and the driver does not show up in Device Manager. The disk drive opens sometimes when the open button is pressed and it does not do so many other times. But the CD inside is not read when it is put inside and the drive is closed. Please help ASAP.

Answer:CD drive not recognised.

Hi: The only suggestion I can offer would be to see if running through each of the resolution steps at the link below resolves the problem. https://support.microsoft.com/en-us/kb/314060

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Hi,

I have two issues I wish someone would help me with -

a) I had burnt a CD sometime in 2003 on my older PC using Roxio I think, (I'm really not sure). Back then, I remember the data CD worked perfectly. But now, it is not recognized by either of the following 2 drives on my Vista Home Premium PC
E: HL-DT-ST DVDRRW GSA-H30L
F: TOSHIBA DVD/HD SD-H802A

The CD is also not recognized via IsoBuster in either drive. Please let me know what I can do to access and retrieve files on this CD. There are no scratches whatsoever on the surface and it was always stored away safely in its case.

b) The other problem I have is identical to the one above except that some of the CDs burnt back then (using Roxio, I think) won't run or play on the DVD-RW drive but can be accessed via the HD-DVD drive and/or with IsoBuster. I guess they won't run in 'writer' drives ONLY. Should I be making duplicate copies of these CDs or can I rest assured that all drives on future PCs will recognize and run these CDs?

I would be grateful if you guys could tell me if there's a software that I need to install that will help me run these CDs

Thanks
 

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My computer won't recognise any USB stuff, not the external floppy disk drive or the USB key. in My Computer it only shows D and E drives. how do i go about making it take the others? Please!
 

Answer:A: drive not recognised

try removing all usb entries in the device manager.

reboot, let windows reset
 

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Hello

I have taken apart my old computer and I took the hard drive in the hope of installing it on another computer and still have the operating system and programs that I had before. When I installed the hard drive, it wouldnt recognise it and I was told by someone that nothing could be done since I could not remember what motherboard i had on the other computer. Is there a way i can use my old hard drive on my new computer and have the programmes i had before running?

Thanks and best regards,
Alex
 

Answer:Drive not recognised

If the drive still works should be no problem. You can either
> Get a USB to SATA/PATA/IDE cable to connect it (example) which is good for more temporary access OR
> Get a suitable USB drive enclosure to access it and use it as one of your USB external hard drives (example)

If you get an enclosure, you might be best to get one at your local brick and mortar store (to make sure you get the right connectors) so you can also easily return it if you get the wrong one
 

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For the past few weeks my CD drive has not been listed in my computer, putting a disk in has beheld no response and deleting various virtual drive programs has had no effect, I'm starting to wonder if this is a hardware problem or a software problem.

Can anyone help?

Answer:CD drive not recognised?

im guessing that u havent touched anything in the pc,
1. the ribbon cable might of been gotten loose (IDE)
2. the ribbon cable died on u
3. check if jumpers are correctly plugged

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I have a new 60GB Hard disk to put inBefore doing this i have downloaded a copy of the windows 98 boot desk and then copied it onto floppy. Before actually taking out my old hard drive i restarted my computer with the floppy and operating system disk in, the prompt a: comes up, when i type in d: i get the message drive not recognisedAny help or suggestions appreciated

Answer:D DRIVE NOT BEEN RECOGNISED

Do you have a D:/drive at the moment?

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Answer:DVD Drive not recognised

I have tried to replace a CD Drive with a DVD Drive but the Drive is not recognised. I have connected the DVD in place of the CD carefully checking that all cables are properly in. On bootup the busy light comes on but nothing else happens. The CD was secondary master with a CD-RW as slave and this set-up works well.The DVD Drive has been tested on another machine and is perfect. I have tried removing the CD listing in Devise Manager before installing the DVD hoping it would find the new drive on bootup but no good. Put the CD back in again and everything is back to normal.I run WIN ME and have an AMD 800 processor.

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Hi,

I've been having problems with a new Advent Vista laptop, i've only had it 3 months and i've had a few problems with it, the latest being the cd/dvd drive is not being recognised. I have searched for solutions on here and tried the removing the uppersfilter in the registery (there was no lowerfilter) and it's not worked. I've tried updating the driver and performing a system restore to no avail. My brother who is quite tech-savvy is stumped too! I'm going to take it back to PC world if the problem persists as obviously it's still under warranty but i thought i'd check here first.
 

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Hi,I've recently had a problem with my dvd-rw drive as it doesn't show up in 'my computer' anymore and in device manager it says windows successfully loaded the device driver but cannot find the hardware device. There is power to the unit and you can still open and close the draw.I've tried another drive and this is doing exactly the same thing.Any suggestions as to how I can resolve this will be gratefully received.Thanks,Mike

Answer:DVD drive not recognised

Missing cd/dvd drives can normally be associated with the removal of Nero/roxio etc (burning software)Restore Missing CD/Dvd DrivesMissing cd/dvd driveIf it is showing an error code, 10, 39, etc., delete the drive.Then follow these directions for clearing the Upper/Lower Filters: (might want to print this out)1. Click on Start --> Run --> and type in 'regedit' followed by the enter key2. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or3. clicking the "+" next to it.)4. Expand the "SYSTEM" Key5. Expand the "CurrentControlSet" Key6. Expand the "Control" Key7. Expand the "Class" Key8. Please look for a key containing the following string of letter and numbers:{4D36E965-E325-11CE-BFC1-08002BE10318}9. High light this key by left clicking once on it10. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these please delete them by right clicking on them and choosing "delete"11. Please exit the registry by clicking on the "X" in the top right hand corner of the screenReboot your computer

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a dell laptop,with vista home.does not show any e-drive in,,, my computerany body got any ideas,or is it off to the repair shop

Answer:e-drive,not recognised

What are you expecting it to be? C and possibly D will usually be your hard drive/s and remaining letters will be allocated to other removable drives. Which drive letters do you see in My Computer (with descriptions)?

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HelloI am running out of ideas for a new cd-r/rw drive I have installed. It is for a five year old amd500 windows 98 system. It seems to have lost the D drive altogether, windows cannot find it nor can I and it is not listed under hardware. The confiruration jumper is set at slave but I have also tred it set at master. Thanks for any ideas.SmokeyonePS The leeds are all pluged into the back of the drive and it runs because I tried it with a disc but the pc does not know it's there.

Answer:new cd-r/rw drive not recognised

Go into BIOS and redetect the drive

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Hi There,
I have just fitted a new hard drive to an old P2 200 computer. Unfortunately since fitting it the computer no longer recognises the Cd Rom drive. The old hard drive was partitioned, so the CD was E: The new hard drive is the same make, but slightly larger. The hard drive and the CD Rom have separate connections to the motherboard. I've looked in the Bios but can't find any mention of a CD drive, although I can find the hard drive and floppy disk. Has anybody got any suggestions please?

Regards.
Milack.
 

Answer:Cd Rom Drive not recognised

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W7 C drive (SSD) not recognised.
I am unable to start my W7 computer. On examination the C drive is not recognised by either the BIOS or the boot manager. If I attempt to repair using original W7 disk, system restore does not work, because all the restore points are on the C disk. The other option in repair asks me to load drivers. I have no idea which drivers to load, but when I browse to look for drivers, the C drive is shown, and I can navigate around the drive. All the expected files are there, except the Windows folder. I have run bootrec /scanos and it reports that there are no installations of W7.
How can I get the C drive,which is an SSD, to be recognised, so that I can do a re-install of W7?

Answer:W7 C drive (SSD) not recognised.

Juat Cancel/OK the Load Drivers and go onto Repair.

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its me again, I have an old 95 computer that I have given to my mum. The only problem is that the cd drive doesn't work and I cant find the drivers and every cd drive install, windows doesn't recognise. There is power as the drive can be opened and closed.I'm not sure the make and model of the drive but I think its some sort of generic brand and its old.any help would be appreciated

Answer:CD drive not recognised in 95

you need to put an entry into the autoexec,bat file it is to do with mscdex look here for info on it click here, sorry I can not remember the exact command.

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I am trying to make my PC wifi compatible . I purchased a D-Link wireless Ac1200 duel band USB adaptor. The kit comes with a Cd-rom installation guide that is supposed to self load with Wizard, but my windows XP will not recognise the disc is in the D drive. If I put in another Disc it works normally, what do I need to do ?

Many thanks Skipper....
 

Answer:D drive not recognised.

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Ihave a WDPassport 120gb external hard drive, but it is not recognised by my computer.My motherboard is Abit VA-20 and the spec says it has 8 USB 2.0.The drive is recognised by other computers and laptops.Is there any simple remedy.

Answer:USB drive not recognised

Try it in a different USB Slot. If you are trying to use it via a USB hub, use a USB slot on the computer instead.

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I have 3 DVD decoders which previously worked well.Now, none will detect that a DVD is in the D:\ drive.Double clicking the drive in 'My Computer' with a DVD loaded results in "Please insert a disk into Drive D:".Data and Audio CD's are no problem.In Add/Remove Hardware, Media Control Devices, Legacy Video Capture Devices and Video Codecs all check out as "This device is working properly".So why has my system stopped detecting DVD's?Any suggestions appreciated.RegardsStuart

Answer:DVD's not recognised in drive

I seem to recall that there may be two separate lasers in some (all?) comb-units (combi-unit being one that can read/write both CD and DVD). If I'm correct then possibly the laser for DVD hath failed/died a death..;or may at least need cleaning (suitable cleaning disk kits cost a few /$$$ only)?http://www.cdrfaq.org/faq02.html#S2-13The above link/reference seems to support this to some degree?as does the last contributor at this site immediately below (and the initial post there is not unsimilar to your situation?):http://en.allexperts.com/q/CD-ROMS-...This one is a general discussion on both readers and burner...http://en.wikipedia.org/wiki/Optica...If you do manage to determine what/why etc... would be useful if you were to post back here; so "we" all know for future reference?

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we have a pavilion 15 notebook and we have just noticed that the cd\dvd drive is not listed in my computer or is in device manager could anyone help us get the drive back.it is working as we can push the button and the tray ejects, we can put a disc in and shut the tray and you can hear the disc going round.i have looked on the bios set up and the cd\dvd drive is their for boot up.any help gratefully receivedthanksDavid & Lynn

Answer:cd\dvd drive not recognised

Hi: See if performing one of the Resolution steps listed at the link below are of help to you. Normally Resolution #6 is the one that fixes missing drives, but try #2 first. https://support.microsoft.com/en-us/kb/314060

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I am having problems installing a second hard drive (IDE). It shows up under hardware/device manager in Control Panel but not when I open My Computer.All that is shown is the primary drive C:.Any suggestions?I have been into the BIOS and set values manually but stll no joy, even on auto recognition. Regards Mikmal

Answer:hard drive not recognised

Right-click 'My Computer' >> Manage >> Disk Management and your drive will be listed there. Right-click on the unallocated space area and create a partition then right-click again and choose quick format. It will then appear in My Computer and be ready for use.

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just installed floppy drive - not replacement. PC does not acknowledge disk when inserted. I have added A drive to bios. Devices/driver says all ok.Any ideas?

Answer:floppy drive not recognised

Roland. Are you sure you have not reversed the floppy lead?Normally there is a red marker running down the lead. This should connect to pin 1 on the floppy.If it has been reversed, normally no damage will be caused to the floppy drive.Arnie.

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I've just finished building my system which is an MSI K7N2 with a Maxtor Diamond Sata Drive, at XP install it wont recognise the SATA drive.Can anyone offer any suggestions of whats wrong?

Answer:SATA Drive not being recognised.

Had similar problem.When XP set-up runs, press F6 key. Insert floppy disk with sata/raid drivers when asked for.XP should now see the drive & continue intalling.This works for a new XP install.Anyone know how to copy existing C: drive to new sata drive? (both NTFS)Have tried Ghost v7 No LuckAny advice/links appreciatedThanks,TJG

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Hard drive not recognised!!I have just got hold of this old PC, I removed the hard drive to see what it was then refitted it, and then tried to boot the PC , but it just hangs were it says PCI device Listing...and at the bottom it says Verifying DMI Pool Date...System spec:Windows 98seInter celeron 400 (Socket 370)32 MB SDRAM DIMM PC100Sparkle Power Micro ATX PSUChaintech 6wiv BareboneIDE Hard Drive: Samsung SV0432A 4.3GB Booting sequenceFloppy, CD-ROM, HDD-O

Answer:Hard drive not recognised!!

if ur comp loads in bos make sure u named the hard drive"c:" for example..if not u can name it from there..

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Got windows 7 for xmas, 32 and 64 bit, been all over the internet trying to find a solution to this problem !!

the problem is basically when i put in my windows installation disc, its not recognised or appearing in the dvd drive on my computer.

The dvd works as i tried it on my friends pc last night to see if maybe they'd sent me a blank one or something lol
It shows up as having nothing in the drive

My mobo is Asus p5n-d and my dvd is optiarc ad-1707S

Please help i can't take windows xp any longer

Answer:Windows 7 DVD not recognised by my dvd drive

Hello, Welcome!

Can you confirm that the drive works? Try another DVD in the drive.

Thanks,
~Jonathan

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A few days ago i disconnected my second hard drive because i was experiencing "freeze up" when i would try to open a file on the second drive.  This morning I opened up the machine and checked the jumpers.  They were set for master and slave.   I reset them both to CS enable after deciding that the cable was an ATA cable that could be used for that.      Then when I restarted tje machine it would not boot.   I went to BIOS and set the bboot sequence for drive 0 first then floppy, CD rom in that order.   After several tries, the machine finally booted.  But it will not recognise the second drive.  It is not on "my computer" or on the device manager.  I am running Windows XP Home ed.  Does anyone have any ideas???a   Thanks

Answer:Second hard drive not recognised

Is 2nd drive (Drive 1) shown in BIOS?

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After downloading the free Drive Sentry programme, Windows Security sent an alert saying that it had no digital signature and warning me not to install it. Is this an issue? Is there any point in having Windows Security with this Anti-Virus software or vice versa - are they ever going to get along?

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ive been hleping a friend out a couple of days now with his pc cos it screwed up.
the day his comp screwed he rang the company for his pc, the told him to go on the setup and the HD was not recognised, so they told him to do something to delete somethin go the HD but couldn't, so the person on the phone told him to put the restore disk in and redo windows and that worked fine.

So today i installed the broadband modem for him and the PC worked fine. Then i downloaded and installed Norton Anti-virus and internet security wich worked fine. Then i updated it and restarted it like it said, Then it just wouldn't load up, i looked on the setup screen and the HD wasn't recognised.

Any ideas why its not working ?

Thx for the help
 

Answer:Hard drive not recognised

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I have one USB hard drive on my desktop which functions normally, but a second USB hard drive (Western Digital WD800b014) no longer is seen by the PC. It does work when plugged into a netbook running Win7, but is not recognised by my desktop running Win10. It does appear in Device Manager (which says it is working properly). I have tried removing the other hard drive but this makes no difference, neither does changing to another USB port.

Answer:USB hard drive not recognised

I just found the answer by searching on this forum! I needed to get into Manage the drive and give it a drive letter. For some reason the drive letter had disappeared.

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I have a sea gate ext drive that is not recognised this happens every 3/4 weeks regular as clockwork
i have to uninstall and reinstall then all is good for another month any ideas why would be appreciated. This drive has been installed for 18 mths. Just started dipoing this 3 mtago

Answer:seagate ext drive that is not recognised

Have you tried anything else with that USB port? - or the USB plug itself? try cleaning both and getting a fresh driver.

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I bought a new hard drive for my computer, i am using windows xp, i connected it all up, and the computer is not recognising it, my primary hard drive is almost full and i really need this hard drive to work.
 

Answer:New hard drive not recognised

you can make sure that the drivers you have are compatible.
 

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I have had to rebuild a PC with a severely corrupted installation of Windows ME. I completedly reformatted the C: drive and then installed Windows XP.All seemed normal, including the CD drive (from which i did the installation). However, after using the CD drive once, Windows refuses to accept that the disk in it has changed. Autorun does not work. If you click on it in Windows Explorer after changing the CD, it displays previous CD contents. Refresh (F5) does nothing, and trying to run (for example) D:\Setup.exe results in a black DOS windo appearing for a second or two, then shutting, and absolutely no activity on the CD drive.If you reboot, the drive then behaves normally for the first CD (either Autorun or via Explorer.Device Manager shows the driv as working correctly, and it is using the (current) generic driver from Windowsm (as I would expect).Anybody got any bright ideas?

Answer:Change of CD in drive is not recognised.

click hereand use site search, then search for cd drive and find try the fix 'Restore CD/DVD Drives to Explorer'? Perhaps worth a try?

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Belarc shows it as part of my system. I have uninstalled it in the System files and rebooted hoping it would reactivate but it did not.

Answer:floppy drive not recognised

I have uninstalled it in the System files and rebooted hoping it would reactivate but it did not.
 
Please explain exactly what you did.
 
I'm guessing you wanted to uninstall the driver for the floppy disk drive?
 
To do this you need to go to the Device Manager, open Floppy Disk Drive, double click on your fdd, click on the Driver tab and uninstall the driver.  When you restart the computer in installation wizard will recognize the fdd as new hardware and assign the proper driver for it.

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I have just purchased a new seagate external USB drive. When first connected to my Dell Dimension there came a 'found new hardware' message, but then came a message that the device could not be recognised. It shows up in device manager as an unknown device under usb controllers. If I click on the properties for this it says that no driver is installed, but if I run the update driver option then it reports that no better driver can be found for the currently installed one. I am confused!There sometimes comes a message to unplug and plug in the device again, but this doesn't solve anything either.I am running Windows XP with service pack 2. I have several other usb devices that run with no problems when connected to the same port.I have also tried connecting the drive to a HP laptop running XP with service pack 2, but it gives the excact same problem.Any suggestions greatly appreciated. I don't want to return the drive as faulty if it is me doing something wrong!Thanks.

Answer:New Seagate USB drive not recognised

Try it in a friends XP pc. If it still wont work return it. You might be able to format it & it would be ok but no return then!

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yet it worksIn trying to set up a routine the instruction asked the a disk be inserted in the optical drive and a line typed into the 'Run'Having done this I get the drive not recognised warning.However the CD drive on that letter works perfectly well in all aspects otherwise.I have done the Admin/Computer management/storage /change driver letter thingBut still I get cant access - even under the new letter.So what is up?

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Motherboard: gigabyte GA-EP43-UD3L

i have installed windows 7 and it will not show the second hdd under my computer. it says in my bios that the drives are in channel 1 master and slave. my drive with windows 7 is master and the other with my files is in slave (in the bios, cmos setings)

should i put the sata in AHCI mode or leave as ide also should i enable port 0-3 native mode?

right now on the mobo my drives are hooked up like this:

motherboard connections

[sata2_3] sata2_0
sata2_4 ^sata2_1^
sata2_5 sata2_2

^xxxx^ is master [xxxx] is slave i hope this is clear enough

thanks in advance im getting a bit confused
 

Answer:Help getting second sata drive recognised?

Have you formatted the SATA drive? Is that where tho OS is?

A un-formatted HDD will NOT show in "My Computer", or "Computer" in Win 7.

Disconnect the IDE drive altogether. Set the HDD detection mode of the board to auto.

Win 7 will run a SATA drive as SATA natively.
I think your board has an auto detect mode for the HDDs. Let me know if this isn't so.

See, here's where I'm confused. If Windows can't detect the hard drive, then Windows can't be installed on it. Because if it was, Windows would have formatted it during the install. And it OBVIOUSLY would be detected.

So, (at least given the context of your original post), of course the computer won't boot from the new drive, since it doesn't have an OS to boot from. Capesh?
 

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Up until today my DvD/CD-Rom drive has been working perfectly, although a couple of hours ago I went to play a game and it said that it couldn't start because the CD was not in the drive. I found this odd, as the CD was definitely in the drive. I then tried opening the drive by pressing the button on it, but nothing happened, so I went to My Computer in order to try & right click the drive and click "eject". Upon going into My Computer, I realised that the drive wasn't even there anymore which was weird.

I looked for solutions on Google but couldn't really find any. I found one that suggested deleting the upper & lower filters in the registry, but when I did this & restarted the PC the problem was still there. I then opened up the PC to make sure all the cables were attached properly, and they're definitely all connected.

I can't think of anything that might have caused this apart from the fact that only a few hours ago I attached a brand new USB keyboard to my PC. Could this have anything to do with it? I'm not sure.

I've attached a screenshot that shows it's not being recognised in Device Manager or My Computer.

I'd greatly appreciate any help I can get with this, thanks in advance.


Screenshot - http://i43.tinypic.com/jpvuoo.jpg
 

Answer:DvD/CD-Rom Drive Not Being Recognised & Won't Open

Also, I noticed that the light on the front of the drive isn't on anymore. In the past it was on near enough all the time, at least when the PC would start up anyway.
 

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I have installed a second hard drive on my machine which is running on Windows XP Home Edition. As the administrator, I can't see the new drive. However, if I logg on as one of the other users, there it appears with no problems. I have been scratching my head for many hours now and can't understand the problem. Any Ideas? Your help would be very welcomed. Thanks in advance.

Answer:New Hard Drive - Not Recognised

have you got a program installed on your account that is hiding it, programs like tweakxp, tweak ui ect. just a thought

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