Computer Support Forum

updates shutting computer[vista] down.

Question: updates shutting computer[vista] down.

since buying my new laptop, i'v had it shut down on me on numerous occasions with no warning, whilst in use.it go'es first to shutdown window & then to configering updates then shuts down.on restart it go'es into the configering updates phase again taking 10to15 minutes to boot up.any suggestions on how to over come this would be greatfully recieved.

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Preferred Solution: updates shutting computer[vista] down.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: updates shutting computer[vista] down.

Can you check to see if you have KB937287 click here update?

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Vista for some reason keeps wanted me to shut it down to install updates. every time i go to shut it down it says install updates then shut down computer. but I've down this constantly for about 15 times for an hour and its still saying it. any ideas why this is happening?

Answer:Vista keep's shutting down for updates.

please read my post is this the same as my problem?

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i keep getting this message. i have already disabled automatic updates through group policy editor.

Answer:updates preventing my computer from shutting down

With this batch script you can automatically close apps not responding at shutdown in windows. Please execute the batch script as a administrator.

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I just let Windows install todays updates. Everything except Skype (this included an NVidia driver). When the computer started up after the Windows update (with the "don't shut off computer completing updates. etc.) message, the computer shut off. First I thought it was part of the update (and machine would restart) but it was not. Something broke.

I restarted and as soon as hit windows start screen it shut off again. I restarted again and got the "Windows Did Not Start - repair message". I said "run startup repair". Windows shut off during that process. I restarted again, and was able to run the repair process. But once it finished and booted into Windows it shut off again. I was finally able to start Windows so went to command prompt and started to run SFC /Scannow. It shut off during this test.

lastly I thought maybe its an overheat issue. I booted into Windows Safe mode and started the program HWMonitor. It showed my CPU temps at 39 degrees C. Then it shut off again. At this rate I'm going to wear out the on/off button.

Any ideas?

Answer:After todays (7/19) Windows updates my computer keeps shutting off

Try a System Restore yet? Do it in Safe Mode (or repair disk/install DVD), hopefully no restarts to interfere the restore. Then install updates one by one (restart after each and wait a bit to make sure it is alright), Nvidia as last.

You can also try just downgrading GPU drivers first, and restore if it does restart like that.

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My computer is an XP home edition I believe, and it asked me to install some important updated. After doing so, it told me that I needed to restart or shut down my system in order for the updates to take place. When I tired doing so, It gets stuck. I get to a blue "log-off" screen, and it says 6 out of 14 updates are being installed... do not turn off your computer. But it stays like that for hours, and never updates, so I end up having to shut off my computer by hitting the power button. :/

I tried doing a system restore, but those updates have to be installed first. Before it even tries to restore, it deals with the updates. I'm not too sure what to do. Is there any way to bypass these updates, or get them installed some other way? I'd really apriciate the help. Thanks.
 

Answer:Updates for my computer are preventing me from shutting down my computer

Is this a new system? When you go to updates have you validated your copy of XP with Microsoft? Once you do that and make sure your settings are correct in your browser for downloads it does take time but not hours. Are you running firewalls, Zone Alarm etc., anything that would block the updates? Jazz
 

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My virus scan keeps picking up a trojan vundo. It deletes it but it keeps coming back. I am at my witts end. This of course was after my teenage stepdaughter used the computer. I have ads popping up constantly, my computer is ridicously slow, my automatic updates keep turing off on their own, my computer is a mess. I just don't know where to begin, as I am completely a NOVICE when it comes to computers. Any help and advice would be GREATLY appreciated.
Thanks

Answer:Trojan vundo, updates keep shutting off, I am computer illerate

Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to complet... Read more

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Hi Guys,

I have a serious problem. Whenever I go to the Microsoft web site and attempt to download updates my computer shuts down. Why is this?
I have Windows XP Professional (SP3)
Could somebody please assist me in solving this problem?

Thanks.

Compton

Answer:Computer Shutting Down During Attempts To Install Critical Updates

In Windows XP, the default setting is for the computer to reboot automatically when a fatal error occurs. An alternative is to turn off the automatic reboot feature so you can actually see the error code/STOP Message (which is also known as the Blue Screen Of Death (BSOD)).

To change the recovery settings and Disable Automatic Rebooting, right-click on My Computer and select Properties > Advanced tab. Under "Startup and Recovery", click on the "Settings" button and go to "System failure". Make sure that "Write an event to the system log" is checked and that "Automatically restart" is unchecked. Click "OK" and reboot for the changes to take effect.

This will not cure your problem but instead of crashing and restarting you will get a blue diagnostic screen with information displayed that will allow you to better trace your problem. Next time your computer crashes copy down the entire error message (including all the numbers) and post it back here.

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I'm looking at a computer for a friend. Whilst relatively experienced I pretty new to dealing with issues on Vista. I've had a good search around on Computing.Net and on-line but can't seem to find a resolution to the issue I've got.The computer boots up and gets to the scrolling bar page before it shuts down. However, when it shuts down the computer seems to go into some sort of sleep mode as the Num Lock light is still on on the keyboard (this may be a feature of VIsta/the computer). If I press a key on the keyboard the computer comes back to life and, via the Error Recovery screen. will start up until the same point before shutting down.I can enter the computer in Safe Mode and have turned off all Services and Startup components via MSCONFIG. This had no effect when I restart. I've also done a System Restore with no effect. I ran a Vista Recovery CD through as well, again, with no effect.Can anyone give me any hints?Many thanks in advance.edited by moderator: Post moved from Windows 7 Forum to Windows Vista Forum

Answer:Vista Computer shutting down on startup

Hello, It sound like you have a problem in your bootsect. If the system POST's fine, that pretty much eliminates hardware issue's but not ruling it out.I would run the the Recovery CD again and try to repair the MBR. If that don't work I recommend booting into safemode and gathering all important data from the machine, and perform a fresh install.If you still have a problem its mostly likely in the hardware. But like I said sounds like hardware is fine. Try out my recommendation and get back to me.

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Normally I am able to handle viral threats to my computer on my own, but this one has got me completely flustered. Last night I got the Vista 2012 virus from a video streaming website (I think VideoBB) and it began attacking my computer with a vengeance. Not only did I get all the alerts, but I also got like 30 "Windows cannot execute this file blah blah blah" alerts, and then my computer just flat out restarted. When I loaded it again it brought me to my desktop and the alerts came up almost immediately. I'm talking about like 15 - 20 alerts non-stop. It also started deleting things off my desktop, including my wallpaper, and deleting things out of my start window. Then about 2 minutes after my computer starts, it restarts again. This happens every time I start my computer, including in safe mode and basically every other alternative start up mode I've tried.

I already have RKill on my computer, and when I run it it does get rid of all the windows, but my computer restarts almost immediately afterward. It's driving me insane, is there any way to fix this other than the good ol' fashioned system reboot? I am tech literate, but not tech savvy at all, so please talk to me as though you're explaining to a toddler how to tie their shoes.

Thanks!

Answer:Vista 2012 virus shutting down my computer

Welcome aboard Which exact virus are you infected with? Vista Internet Security 2012?

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Not sure if this is the right area or not to make this inquiry or not.

Anyway I have a
HP Computer m8100n
Windows Vista Home Premium with Service Pack 2
AMD Athlon 64X2 Dual Core Processor 5600+ 2.80 GHz
RAM 3.00 GB

Recently I tried to burn a DVD worth of materials off of my external drive using Nero 8(been using for years) and after approximately an 1 hour the computer just suddenly went off. Not shut down it went off. so turned back on and it stated not shut down correctly. Had burned to dvd a couple of weeks ago with no issues. So went through usual start up and tried again using same material but same thing occurred. Cleaned out the browser Caches, performed Disk Clean up, Performed defrag. Also did a error checking of the drive(chk disk) which repaired a few files nothing major there. Tried again using different material. Same thing again. Ran Antivirus & Antispyware programs with no issues. So then thought that it might be the program so Uninstalled Nero 8 then reinstalled it and tried again but it still goes down while trying to burn to dvd. Checked Error reports and only found under "See Problems To Check" a service hang report stating "Service HP CUE DeviceDiscovery Service hung on starting" have several of those now. Also checked the systems update history and found that there were several windows updates starting from the 11th, 13th and 17th. Any ideas what causing the problem? Or how to fix it?





Description Of error was...
Se... Read more

Answer:Problem With Vista Computer Shutting down while burning with Nero 8

I am not really qualified to give you suggestions to solve this problem. But I noticed that this post does not have any replies, so here I go. Also, I do not have a specific solution to this problem. Bear with me :)

Is Nero 8 really necessary for you? If not, there are a plethora of free and lightweight(...as in wayy lightweight) software available to replicate the tasks that Nero can do. Also, you may try updating the driver for the DVD drive.
I'm sure that you may be already informed about the alternative software and are not switching as you may be used to Nero. However, if you haven't given them a try, give them a try; some of them are awesome. I use CD Burner XP, excellent software for beginners.
Sorry if this reply did not provide you with the desired solution. I am a beginner myself and just got started in this forum. Let me know if you actually tried out my suggestions! :)

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Is there a way to test the battery in the computer? I'm getting a message that the battery needs to be replaced in a desktop Gateway computer 4 years old.
 

Answer:Computer shutting down and Vista resumes when power button is pushed.

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Windows frequently shutsdown by itself (while closing my laptop)... and when I shutdown, it restarts itself... And my video options in skype frequently changes to Livecam avatar (and i have to change it manually to integrated laptop)

I have Mcafee Total protection and run MBAM once a week... and it shows no malicious items

Is this a windows vista problem or something deeper?

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I've had Vista on my computer for a little while now, I had to switch to it a while back when my motherboard died and XP Pro was tied to the old one. I figured I'd give Vista a try.

Anyway, for the last 2-3 months I've been having issues where Vista updates (I assume it updates, I wake up in the morning and find my computer has restarted over the night) and suddenly no programs work.

About a week and a half ago I woke up and found that my computer had restarted. I log in and tell it to open my browser and some music... wait wait wait.... nothing opens.

I try opening them again 2-3 minutes later and still no results.
I've had this happen a few times over the past 2-3 months. Every time I fix the problem by just doing a system restore to the day before.
Well this time when this happened that didn't fix it.... I restored a little earlier and still no results.

Ultimately the only system restores I had available to me were 2-3 of the most recent and several system restore undos. Not sure why suddenly I had no older ones available... but I tried doing the windows repair disk.... nothing at ALL worked for me once.

So then I found I could uninstall updates through my computer. But still no results. Actually the 2nd most recent Windows update I can't uninstall for some reason.
Is there any way at all I could fix this aside from just reinstalling Windows from scratch? I have all my files backed up, but don't want to go through all the issues of trying to set all my program... Read more

Answer:Vista updates killing my computer?

Do you have a firewall and antivirus programs?http://personalfirewall.comodo.com/http://www.avast.com/free-antivirus-download

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Just built a new PC, runs quite well, and really haven't had any issues with vista other than this. When I install a vista update and restart my computer it crashes, then I have to put the vista install disk in and reboot it from the cd drive. Then repair windows. After that it works fine, but every time I update Vista this happens.... ironic because seems like updates should be helping the computer...

I run Vista Home Premium 64-bit

Thanks,
Kevin

Answer:Vista Updates Crash Computer

any buddy? I just shut down my computer and when I turned it back on i got the error again.

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After I downloaded regular updates from Microsoft for windows Vista my computer Dell E520 lost internet. My homenetwork 3 computers hard wired thru Lynksys router. Only main computer has the problem, the others are fine! I opened update history folder and deleted about 16 items which were downloaded this day and time and restarted computer. Computer restarted with "startup repair" windows with low resolution like in safe mod.
Startup repaire run overnite with no results! After different ways and options I did system restore to a privies date and it did not help!
With Windiws Vista CD I performed windows repair. Diagnostic and repair details:
Code:
Number of root causes=1. Check for updates complited successfully. System disk is OK.
System disk test complited=OK. Disk failure diagnosis complited=OK.
Disk metadata test=OK. Target OS test=OK. Volume content check=OK!
System volume on disk is corrupt. Repair action: file system repair (chkdsk).
Result: Complited saccessfully. Error cod - 0x0.
Computer do not start normaly.
I did 2 times restor from CD. First to a previous day before update, and when it did not worked, I tried one week back. Restore take about 30min but finalizing files run for hours. Never stops.
I interrupted files finalizing because I lost my patience! After this restores I have message:

Code:
?A patch is preventing the system from starting?!!!
I made a boot disk from: http://neosmart.net/blog/2008/window...disc-download/ and di... Read more

Answer:How to save my computer after windows Vista updates!!

Quote:





Originally Posted by Val852


After I downloaded regular updates from Microsoft for windows Vista my computer Dell E520 lost internet. My homenetwork 3 computers hard wired thru Lynksys router. Only main computer has the problem, the others are fine! I opened update history folder and deleted about 16 items which were downloaded this day and time and restarted computer. Computer restarted with "startup repair" windows with low resolution like in safe mod.
Startup repaire run overnite with no results! After different ways and options I did system restore to a privies date and it did not help!
With Windiws Vista CD I performed windows repair. Diagnostic and repair details:
Code:
Number of root causes=1. Check for updates complited successfully. System disk is OK.
System disk test complited=OK. Disk failure diagnosis complited=OK.
Disk metadata test=OK. Target OS test=OK. Volume content check=OK!
System volume on disk is corrupt. Repair action: file system repair (chkdsk).
Result: Complited saccessfully. Error cod - 0x0.
Computer do not start normaly.
I did 2 times restor from CD. First to a previous day before update, and when it did not worked, I tried one week back. Restore take about 30min but finalizing files run for hours. Never stops.
I interrupted files finalizing because I lost my patience! After this restores I have message:

Code:
?A patch is preventing the system from starti... Read more

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Hi, does my new wireless laptop computer give me automatic Vista updates?
or
Do I have to go somewhere to get them. If so,
How do I do this exactly?

Thank you.
 

Answer:Does my computer give me Automatic Vista updates?

If you have a net connection, it certainly should. Click on Start, type "Upd", click on "Windows Update" then check your settings.
 

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After trying to rebbot my laptop to complete the installation of explorer 9, my computer simply stuck. System Restore doesn't work and neither does anything else. A Startup Repair message flashes on my screen saying "Windows cannot repair this computer automatically. If you have recently attached a device to this computer, such as a camera or portable music player, remove it and restart your computer. If you continue to see this message contact your system administrator or computer manufacturer for assistance." This problem concerns an Acer Aspire 6920, OS Vista ( SP1 i think ). Please do keep in mind that Acer had the great idea to sell products without a spair DVD/CD of Vista.

Please help me if it is possible. Thank you

Answer:Computer won't boot after receiving explorer 9 updates for vista

Hi and welcome to TSF nealy all computer makers provide software on your machine for making recovery discs they do not provide disc anymore,if you failed to make them you can go here and order them for a small fee https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer

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Updates froze in August. Can't get any new ones since then. Computer still working fine but how long can that last. The fix seemed a bit confusing to me so I let it go.

Answer:How long can I go without new updates on a Vista Home Premium 64 bit computer?

There is no definitive answer to your question. The only updates currently received by Vista are security updates. You will not have any problems until you have a security problem, virus or malware. You may also have your password or other pertinent information stolen. I suggest that you invest a few dollars and update to Windows 10. The problem will most likely come from a virus and/ or stolen information rather than a problem with the OS. Good Luck

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Windows Vista keeps rebooting on configurung updates 3 of 3, 0% complete. How do I fix this? dont have a repair cd, I ve tried the repair mode. need help.
 

Answer:Vista keeps rebooting computer, stuck on configuring updates,

Hi cbaehl,

This user had the exact same message you've reported - being stuck on 3 of 3. Seems like his situation was resolved by one of these two suggestions. Check them out and see if they help: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/9047f1a4-88f4-4dc5-9ef1-1eae9b1a2e62

Good luck!
Cheers,
Kim
 

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I don't want to hold the power button this time. What do I do? It is stuck at this screen.

Answer:Windows Vista computer, is stuck right now at "Shutting down..." screen

Sounds like my old ME. That crap would either hang or bsod everytime i tried to shut down. If its stuck at shutting down, you'll probably have to just hard boot it.

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Every time there is a windows update, my computer turns itself on and installs the update on its own. It's really annoying when I leave my home for a few days and come back to find the computer on at the log-in screen. How can I make it so the computer doesn't automatically turn itself on and install the updates?

Answer:Windows updates - Computer boots up on it's own and installs updates, how can I stop it doing updates on it's own?

In your PC settings, try setting Windows update to anything except "Automatic". However, with this setting change, you would need to regularly check for updates to ensure that your PC is up-to-date with regards to security.
You may create a Windows Central account to provide us with more information: what OS version are you referring to?

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Greetings,

I built my comp (with the help of several fine people on this forum) in July. Bought a new copy of Win7-64bit and everything has been running great. Lately, everytime I shut down it says it needs to install updates and it goes through 23 installations. I let it do it's thing and the next day is the same thing, installing updates 1 of 23. I've watched it and it does go through all 23 (can't see any details) and then shuts down like it should.

Anyone ever hear of this occurrence and if so, any tips? Thank you very much.

ok, I looked at the updated, and most of them are for XP??? Copied the details of one of them below and of course all of the XP upates failed, now after more digging, I did install Microsoft Office XP on my system as I didn't really want to buy a new office suite, but I looking at the update list, almost all of them refer to powerpoint or office or something. I bet you that is the issue.

_________________________________________________________________________________________________

Security Update for Microsoft Office XP (KB957646)

Installation date: ‎1/‎6/‎2011 11:16 PM

Installation status: Failed

Error details: Code 646

Update type: Important

A security vulnerability exists in Microsoft Office XP that could allow arbitrary code to run when a maliciously modified document is opened. This update resolves that vulnerability.

More information:
http://www.microsoft.com/downloads/details.aspx?FamilyId... Read more

Answer:Always installing updates when shutting down

Hey Zebug,

Just a visitor here at the site, but I was having that problem when I first starting using Win 7.
not those perticular updates, but updates in general. I kept thinking dang there are alot of updates to Win 7.
I found it was trying to install the same updates everyday because they were failing to install during shutdown.
I know go into the windows update and run them before shutting down and no more problems,all would install with no fails.

just thought Id share. thanks,

William.

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Hey,

My Toshiba Portege laptop needs some serious updating. I finally got it on to XP SP2 an now when I attempt to make the rest of the updates (such as IE 7 etc) the computer simply shuts down during installing these updates.

It's never really been used and has just been formatted. No virus signs whatsoever. Runs perfectly when not attempting to update.

Anyone know what may be causing this?
 

Answer:Windows Updates Shutting Down My PC

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Visiting a friend who complains that WIndows Update will shut down his PC without warning in the middle of his work, then install Updates. I figured he was missing the popup warning which enables user to extend timeout for Updates restart.

However this just happened to me in the middle of a forums post being done on his PC. The PC just shut down without warning and started installing a single Update.

I am wary to set his Updates from Automatic to Manual install since he may let them pile up. Is there anything I can do to assure he'll get the normal warning popup from System Tray?

WUD is set to Show Icon and Notifications in tray Notification settings.

Answer:Updates shutting down PC without warning

Hey Greg,

You could use the tutorial below to disable the automatic restart for Windows Updates without needing to change letting Windows Updates to automatically install.

You should still get the reminders that a restart is needed.

Windows Update - Enable or Disable Automatic Restart

Hope this helps.

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For some time now I've been plagued with messages regarding having to shutdown the computer to install 'important updates.' The computer says it's installing the updates and needs to shut down which takes for ever. It then reopens to say 'Updates were not configured correctly. Reverting changes' It then goes automatically to 'Switching off...installing updates.' After an age it reappears with 'The user profile service failed the logon. User profile cannot be loaded.' I then have to physically switch it off and it restarts successfully. That sequence has been ongoing for some time. I have Vista Home Premium Service Pack 2 and on a Dell Inspiron 1545 Laptop. Thanks for any assistance.

Answer:Shutting Down Problems with Updates

"The user profile service failed to log on" etc - I could suggest you try a "system restore" if you have an idea when the problem occurred and you can restore to a date BEFORE that. Otherwise have a look at this LINK - click here

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Win 8 ....
hello - yesterday wsn't the first occurrence: - after installing update(10) that require a 'restart' the process of 'installing' starts after the restart takes place - i see the warning not to shut-down the computer, see the percentage of installation and then all goes black at about 16%!! Tower is showing computer still 'on' but screen goes into 'sleep'.
i wait it out.
come back to computer to find still in 'stall' (what i call it)..
I Have 'shut-down' option set to ''turn off computer if i press the on/off button on the tower;
So i try that ! no response !! it won't shut down!
- i wait and wait several hours and finally the shut-down option responded .... and the installation of the 10 updates resumed.
This incident(s) is one of the reasons i'm hesitant to try installing Win 8.1....
Any ideas appreciated !

Answer:when shutting down to install updates-it stalls!

It's not that unusual, just few days ago I had a laptop with XP sit and simmer 36 hrs. before all the updates were done. Small, almost full HDD with bad case of fragmentation was the cause. Might also be a good idea to have "High performance set for "Never sleep" mode.

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Hi guys, can you help please. My daughters dell laptop is stuck on configure updates. Doesn't update and comp restarts over and over it is groundhog day on the lappy. I cannot get to anything. Any ideas please.
 

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When I try update WIndows XP it will say I cant get permission.
The computer also is slow shutting down when I use the start /shutdown option, If I use the task manager is shut rapidly.
I ran an antvirus scan in both the normal and safe mode,,no indication of any action .I'm using Kaspersky Internet Security 09..
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:13:09 PM, on 10/17/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\netdde.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Seagate\SeagateManager\Sync\MaxSync.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\Java\jre6\bin\jusc... Read more

Answer:Cant get to windows XP updates. also slow shutting down..

Microsoft help line solved the problem ,,I'm not sure how. but they did a super job. Their tech help line support was surprisingly good.
Best of all,,,NO CHARGE
 

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Hi,

Problem i am facing with Windows 7 is that whenever i shut down or restart my machine, it says "Please do not unplug your machine. Installing update 1 of 1...".This goes on for several hours(i tried once for almost 10 hours) and still it was in the same state and system never got shut down. Can you please let me know the reason for this and what i need to do in order to avoid this situation.

OS Details:- Windows 7 Home Premium 64 bit.

Thanks.

Answer:Windows not shutting down due to Install Updates problem

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

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There are two new updates (one for Skype desktop and one for Windows Framework 4.5.2-4.5.1 is already on the computer) that will not load. Of course, i'd like help with getting them to load, but until that time, the problem is that every time I go to put the computer to Sleep, I don't get Sleep in the field of "What do you want your computer to do," instead I get "Install Updates and Shut Down." Until these updates appeared, the field would always self-select Sleep. How can I hide or get rid of these updates (until I learn how to load them) so that I can go directly to Sleep and not have to scroll the field to Sleep?

Answer:Non-loading updates interfere with shutting down or going to Sleep?

When you open Windows Updates and download them, let it download the updates it won't install, then right click each each update and select "Hide Update,"  it should look like this: 
 
http://www.sevenforums.com/attachments/tutorials/27444d1252655242-windows-update-hide-restore-hidden-updates-step2.jpg
 
In order for Windows Updates to prevent you from continuing to ask for them, probably best to download the updates manually - Windows Framework shouldn't be a very hard google search for a download link and as for Skype - well you might have to re-download the program if they don't have the option to download updates individually. 
 
But, better that than to have Windows Updates constantly asking you to install updates that won't install. 

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There are two new updates (one for Skype desktop and one for Windows Framework 4.5.2 (KB2901983) - 4.5.1 is already on the computer) that will not load. Of course, i'd like help with getting them to load, but until that time, the problem is that every time I go to put the computer to Sleep, I don't get Sleep in the field of "What do you want your computer to do," instead I get "Install Updates and Shut Down." Until these updates appeared, the field would always self-select Sleep. How can I hide or get rid of these updates (until I learn how to load them) so that I can go directly to Sleep and not have to scroll the field to Sleep?

EDIT:
Got answer on how to hide unwanted or unloadable updates:

When you open Windows Updates and download them, let it download the updates it won't install, then right click each each update and select "Hide Update," it should look like this:

http://www.sevenforums.com/attachmen...ates-step2.jpg

I've got Skype Portable on my desktop (couldn't get the desktop version to work) and the Skype update (KB2876229) for Skype 7 won't load because it is probably for the desktop version of Skype?

Answer:Non-loading updates interfere with shutting down or going to Sleep?

As far as .NET is concerned, your best bet is probably to remove the existing installations completely first using Aaron Stebner's Cleanup tool, then install the 4.5.2 version with a clean base.
.NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs

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Hey everyone. Every time I restart my computer my Windows Update's Automatic Update setting keeps changing and shutting off. I then have to turn Automatic Updates back on. I do this in Standard Mode instead of Administrative Mode since I almost never log in to my administrator account. It does ask my administrator account's permission before changing the settings though and I put in my administrator password. So anyway, I'd really appreciate some help. My system information is below.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X2 215 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 4863 Mb
Graphics Card: NVIDIA GeForce 9100, 256 Mb
Hard Drives: C: Total - 599384 MB, Free - 539922 MB; D: Total - 10992 MB, Free - 1649 MB;
Motherboard: PEGATRON CORPORATION, VIOLET6
Antivirus: COMODO Antivirus, Updated and Enabled
 

Answer:Windows Update's Automatic Updates Keeps Shutting Off

This might be a Malware problem. Please run the scans below and post the logs.

SCAN 1
Download RogueKiller (by tigzy) and save direct to your Desktop.
On the web page select the 32bit or 64bit button to match the bit rate of your version of Windows.
Quit all running programs.
Start RogueKiller.exe by double clicking on the icon.
Wait until Prescan has finished.
Ensure all boxes are ticked under "Report" tab.
Click on Scan.
Click on Report when complete. Copy/paste the contents of the report and paste into your next reply.
NOTE: DO NOT attempt to remove anything that the scan detects.


SCAN 2
Please download RKill
There are three buttons to choose from with different names on, select the first one and save it to your desktop.

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7, right-click on it and select Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
A log pops up at the end of the run. This log file is located at C:\rkill.log. Please Copy & Paste the entire log in your next reply.
If you do not see the black box flash on the screen delete the icon from the desktop and go back to the link for the download, select the next button and try to run the tool again, continue to repeat this process using the remaining buttons until the tool runs. You will find further links if you scroll down the page with other names, try them one at a t... Read more

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I am thoroughly fed up with this problem.I run Win7 and have run all the available fixes I can find but the problem persists.Even when I click installed updates it says there are no updates installed on this machine.The updates though are shown many times over in the WU list.Any suggestions to help clear this frustration would be most welcome.

Answer:Windows Update keeps installing the same updates when shutting down

Try a Windows Update-Reset

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Hey guys, as the title says, i pushed the power button on my PC and ran out the door for school. Last thing I saw on my screen was updates being applied before it shut down. It was on update "10 out of 10"

I just got home and was met with a nice BSOD. My PC has blue-screened twice before, both of the previous blue-screens had the message: "KERNEL_DATA_INPAGE_ERROR"

However, this BSOD had no message, but gave me the following values.

STOP: 0X000000F4 (0x0000000000000003, 0xFFFFFA80082DAB30, 0xFFFFFA80082DAE10, 0xFFFFF800033E88BO)

Any help is greatly appreciated!

PC Specs

CASE: Cooler Master Storm Scout
MOTHERBOARD: ASRock Z68 Extreme3 Gen3
CPU: Intel Core i5-2500K Sandy Bridge 3.3GHz
CPU COOLER: Cooler Master Hyper 212+ with Additional Fan
RAM: G.SKILL Sniper 8GB (2 x 4GB) DDR3 1600MHz
GPU: XFX Radeon HD 6870
PSU: OCZ ModXStream Pro Modular 700Watt
SSD: 120GB OCZ Vertex 3 (Boot/Game Drive)
HDD: Western Digital Caviar Blue 500GB (Storage) X2 in RAID 0
OS: Windows 7 Ultimate 64-Bit

Answer:BSOD while shutting down, after recent Windows updates were applied

Please upload a report
http://www.techsupportforum.com/foru...ta-452654.html

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I have Dell N5010 in which is running on Windows 7 and today after not using the laptop for a few months I clicked it and I found out that there were a lot of updates in which needed to be installed, in which I did. After completeing the updates I wa sinstructed to restart it and when I cut it back on it will only tay on for a few mintues, does anybody have any ideas on what could wrong with it, because the laptop is only 2 years old and I hope I did not mess up with installing the updates!!!!!!!!
 

Answer:Solved: Dell N5010 Shutting after runnning Updates

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I very stupidly shut down my computer during the "system updates... do not power off or unplug" and now Windows 7 is exceptionally slow to log in or do anything at all.

I system restored it to a point a week before the shutdown incident and I also then installed all the missing updates but it is only marginally better. It still takes about 30 - 60 minutes to log in.

Any ideas on what is wrong would be greatly appreciated thank you! :)

Answer:[SOLVED] Windows v. slow after shutting down during system updates

Hi ariana44,

Is it the same when you boot in to Safe Mode? Tap F8 whilst the computer is first starting up and then choose Safe Mode when prompted. Report back whether this improves it or not.

Was it Service Pack 1 that you were installing? You could also try uninstalling it, then rebooting and then try re-installing it.

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I apologize in advance for my lack of tech knowledge.  I will try to explain my situation as thoroughly as possible.
 
I am running Windows 7 Home premium 64 bit.  A month ago i had a hard drive failure and had a new 4tb hard drive installed. My motherboard does not support UEFI and because of that the boot sector was moved to a thumb drive and pointed at the Windows installation on the 4tb. I don't think that has anything to do with the problem I'm having now but since it was a recent change, I'm mentioning it.
 
4 days ago my son was using DVD Shrink (an old and sometimes glitchy program) and it locked up. He opened task manager and attempted to force close the program.  It would not close.  After waiting several minutes he manually turned off the computer.
 
When I restarted the computer it said Preparing to configure Windows.  Do not turn off your computer.  I thought it was installing updates and i walked away from it.  When I came back it said:
Failure configuring Windows updates.  Reverting changes.  Do not turn off your computer.  It hung on this screen for more than 4 hours. 
 
At that time I turned it off with the button and booted into safe mode.  I tried to do a system restore but it says I have no restore points.  Apparently system restore was turned off when the new hard drive was installed.  When I couldn't restore I made a disc image backup of the hard drive and tried aga... Read more

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I am really flustrated with my T61P - a week ago it lost my user profile, so I installed a new hard drive and reloaded the OS (Vista Ultimate) from the recovery disks.  I have installed antivirus software, do all the MS updates, and then uninstalled all the ThinkAdvantage programs (except for Client Security).  Continuing to check for new Windows Updates works fine.  Then I installed ThinkAdvantage System Update - can still do Windows updates.  Run System Update, install 19 updates, reboot - Windows Updates no longer works!  I get the message "Windows Update cannot currently check for updates, because the service is not running/  You may need to restart your computer."  The service is running (I even restarted it from Admin tools).  Rebooting makes no difference.  I have reloaded the OS and updates about 6 times in the last week and always end up with this problem.  It does appear that since Windows Update was working before installing the Lenovo updates that there is a problem with the Lenovo updates. Help would be appreciated. David

Answer:T61P Vista SP2 no windows updates after Lenovo updates on fresh install

hey dfanslercurious to know which version of ThinkVantage System Update are you using ? Is it version 4.0.0046 ? If it isn't kindly download the latest version and install it.if it is, could you uninstall it. set msconfig to startup windows item only before reinstalling it.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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I apply MS Updates regularly and have no updates outstanding apart from two optional updates that I don't intend to install. However, when I visit >Programs and Features>View installed updates no Vista security updates are shown. The only updates displayed are those for M$ Office etc. The freeware product System Inspector for Windows shows Vista security updates as installed correctly! I have run the Fix It utility provided by Microsoft with no joy.

Any ideas?

Answer:Vista Updates not displayed in Installed Updates

Run the updater again.

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Relevance 42.23%

I've let my family use this computer for awhile, they started to complain it was "acting weird." When I jumped on to see, I noticed it was shutting down by itself and extremely slow. I got the computer to start up and tried to do a couple system restores. I then noticed then that the date/time on the computer was off. Saying some of the restore points were back in 2006, when I didn't even have this computer. After a couple failed attempts, I got the computer to restore. Its not randomly shutting off anymore but is still slower than it should be. I reseted the date and time, but I'm still worried something could be wrong. This computer has had a Root Kit, and a MBR infection before.I've run disk clean up, Spybot, AVG and CC cleaner. DDS log..DDS (Ver_11-03-05.01) - NTFSx86 Run by Administrator at 20:53:59.96 on Wed 05/18/2011Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.766.320 [GMT -4:00].AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}.============== Running Processes ===============.C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exesvchost.exeC:\Program Files\AVG\AV... Read more

Answer:Computer randomly shutting down. System restore messed up. Slow computer.

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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Relevance 42.23%

I was installing some windows updates and my laptop restarted. Now I cannot install any updates nor can I update my IE. Please any help is greatly needed.

Thank you,

Curtis
 

Answer:Computer Shutdown in the Middle of Updates now cannot Install updates

Do a system restore to before the problem occurred then ree-load the updates.
hope this helps
 

3 more replies
Relevance 42.23%

I have Vista loaded onto my laptop and when I am logged into a site then leave it open to return to later, my PC shuts down to desktop and takes ages to boot up again. As a beginner I have no idea how to rectify this irritating problem, can't seem to find anything in Control panel which helps, please can I have some advice.

Answer:SHUTTING DOWN ON VISTA

If so, left click it and select More Power Options. It's fairly intuitive from there, like "Change when the computer sleeps".Alternatively get there through Control Panel,Change Battery Settings under Mobile PC.Hope this helps.

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Relevance 42.23%

Help needed please. I have a new Acer computer with Vista on it. Unlike my old computer (not acer)running XP, when I set it to hibernate I cannot restart it by using any key, but neither can I restart it with the power button, without holding it down for 5 seconds then switching it on again - when the computer asks if I want to run windows in normal mode because it wasn't shut down properly. As it also seemed to have an annoying habit of shutting itself off if not being used I have set the power options to 'Never' for the display, hardrive and hibernate. Is this a software fault, or have I not set one of the power options properly?

Answer:vista shutting down when not in use

No. It was an issue with some who use the power saving function.Soon you should be offered the SP1 through updates which includes a fix for hibernation issues.

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Hi over the last few months download KB938371 has been failed to download now it has been accepted! This now allows all the other downloads to come including the Service Pack 1 Since I have updated my P.C keeps shutting down for no reason I am talking about 10 time a day.The pop up tells me its a unscheduled shut down then restarts and opens up,sometimes I get the Start up in the normal mode page.This as you can see makes the P.C. unusable for most of the time.I do not get any help from Microsoft( Nothing new here then) I agreed to let Microsoft "Spy" on my P.C. to help them with future updates,this was before all the trouble began!Daft or what? Regards.Sam Gee

Answer:Vista Shutting down

Tofind out what is causing your system to fail and restart you first need to disable the automatic restartin. You can do this by right clicking Computer, Properties, Advanced Settings, Startup and Recovery Settings and untick Automatically restart. You can then find the error in the .DMP file.

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Relevance 42.23%

I recently installed Vista Ultimate on my machine and a few other applications. Here is the dilemma, it won't shut down or restart. It hangs somewhere during the shutdown sequence and has to manually turned off.I believe this to be due to a service or process not shutting down; here is the kicker.When I log off my machine, through the menu I am then able to shut down or reboot normally after I have sucessfully logged off that user. I will post a dump of all running processes and services at a later time, in the meantime I can tell you recently installed software includes but is not limited to Nero burning software and Avast anti virus.Any insight or theories welcomed...Edit: Forgot to mention model 6366-4DUEdit #2:Edit #3: was due to added new memoryMessage Edited by elieaintabi on 05-18-2008 10:29 PM

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Relevance 42.23%

My computer has trouble shutting down. I'm running Windows Vista Ultimate 32 bit. For about a month now, it'll get all the way to the shutting down screen, then stay there all night. It used to be that if I manually logged off first, it would then shut down, but now it no longer shuts down unless I turn it off in the back. My other problem, is that whenever I have a dropdown menu, whether it is in the address bar of Mozilla, or the location bar of a folder, it just keeps blinking a lot. Also I have noticed a large decrease in the speed of my machine. Please I need some help.

Answer:Shutting Down Vista

Is there an extensive amount of red x's in the reliability monitor? Its bundled with Administrative Tools in the Control Panel. This might help you pinpoint the problem.

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Relevance 42.23%

Hi,

When I go to shut down my laptop, it comes up with "please to not turn the power off, windows updating 1 of 3". I shut down my laptop at 10pm last night and it was still on that window this morning!!!

What can I do?

Answer:Vista BIZ Shutting down

This issue seems to be caused due to update. I will suggest you to power cycle your laptop.

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Relevance 42.23%

I have an acer laptop running vista home premium. On occasion it will not shut down by itself...i have to actually hold the power button and manually power the computer down...then when i power it back up it wants to run check disk before booting to vista. i have let check disk run and it comes up with no errors...but yet it still wants to run it when i power up. has anybody ever dealt with a similar situation? if so i need some help on troubleshooting this issue. thanks for any and all assistance.

Answer:Vista not shutting down

When you try to shut down the computer, does the computer hang at desktop when you try or do you just press and go back to desktop and nothing happens?



Edit: What happens when you try to shut down?

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Relevance 42.23%

Hi,

I am running Vista SP1 on a Dell Inspiron 1525. I use Trend Micro PC-cillin internet security, but my subscription ran out so i have avast now. For the past week, my computer has been shutting down unexpectedly, most often while watching any type of videos, whether youtube or hulu or WMP. Just started yesterday shutting down after reboot unless Task Manager is open.

Just yesterday Trend Micro popped up about a dozen windows right before each time the pc shut down by itself. I cannot catch what they say because they pop up quickly then the pc shuts down. They are Trend Micro windows, and have a string of about 15 letters and numbers.

Here is my HJT log. Any help would be GREATLY appreciated.

Thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:12:56 PM, on 11/25/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Windows\Wi... Read more

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Lets say that i downloaded a pdf file. If i put that file on to the desktop it will be there. But when you restart your computer or shut down your computer, you log back on and its not there.If i download poweriso, i install it into c: drive and it will work. But when you turn the computer off or reboot it, you log back on and its not thereI know its not a virus. Its like a school computer you can only save it into your drive. If you save it into a desktop it wont be thereI think someone put a system restore or a default. so when you turn it off it will reset it to the what you had when you turned it onI have a dell computer running windows 10

Answer:Computer wont save anything after shutting down computer or restarting

Was this system ever joined to a corporate or a school network? It might be a group policy that is making your user profile act this way.

5 more replies
Relevance 41.82%

Lets say that i downloaded a pdf file. If i put that file on to the desktop it will be there. But when you restart your computer or shut down your computer, you log back on and its not there.If i download poweriso, i install it into c: drive and it will work. But when you turn the computer off or reboot it, you log back on and its not thereI know its not a virus. Its like a school computer you can only save it into your drive. If you save it into a desktop it wont be thereI think someone put a system restore or a default. so when you turn it off it will reset it to the what you had when you turned it onI have a dell computer running windows 10

Answer:Computer wont save anything after shutting down computer or restarting

Was this system ever joined to a corporate or a school network? It might be a group policy that is making your user profile act this way.

5 more replies
Relevance 41.82%

Hi, so today I unplugged my computer while it was still running by accident. Now it wont start at all, no lights, no fans, nothing. I am concerned that it may be a problem with my power supply (maybe fried it or something). And no its not a problem with the cord (I tried a different one), its not a problem with the power switch (the one that you switch to either circle or line) because I tried it both ways. However recently my computers power button stopped working so my brother hooked up an old keyboard to my computer so to start it I will press a key on that keyboard and it will start up my computer, so I have to keyboards one to start the computer up and one to type. So in summary im not really sure what the problem is but im 90% sure it has something to do with either my "power keyboard" of my Power Supply so yeah. Any help will be apreciated
 

Answer:Accidentaly unplugged computer without shutting down. Computer will not start.

Try and get a psu off a friend who might have a extra one. Go from there. This way you might be able to narrow it down. It really hard to say what happen .
 

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It sometimes takes my pc 2 hours to shut down since I installed the service release. Can anyone help?

Answer:Slow shutting down with Vista sr1

Check the event log, specifically System and Application events. click hereIf there are no clues there (and it's not always easy to pinpoint issues from the log) close all your running programs before choosing shutdown - not system tray things, just the actual desktop applications. If there's no change start shutting down system-tray applications aswell next time you shut down, one at a time until you find the culprit. Try disconnecting any USB hardware too (mouse/keyboard can be safely left plugged in). Check your drivers are fully up to date, especially audio drivers.

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I have a question on the new windows vista. I got a new computer for my niece, but it had to be Windows Vista . I set it up for her and it was running fine and shutting down fine. she started playing with it Christmas Eve and since then it would not shut down right. The screen would say shutting down for a few minutes with that circle logo moving and then it would stop and freeze and you could not hear any noise from the hard drive. First asked her what she had download and she said nothing and then I looked and she downloaded EZTUNE I think and a few other things. I did a restore back to where I gave it to her in the first place, but I think the damage is already down, because it still doesn't shut down right. Any suggestions?

Answer:Windows Vista Not Shutting Down

There should be a restore or recovery partition which can take it back to Factory defaults. Go to the manufacturer site and find out how to do that.

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My new pc is having a lot of problems this week. I have a freshly formatted hard drive with a clean install of vista home premium on it. Sometimes it will be ok if i just let the os sit and dont' do anything, but if I start browsing the internet, or installing something, or doing anything, it will freeze hard. At first programs will stop responding as well as explorer (task bar etc.) and then the mouse will stop being able to move, and eventually the pc will either bluescreen or shut down.
I've gotten a few different blue screens but now it seems to be just shutting down. I've formatted the drive and reinstalled like 3 times in the last few days. I bought spinrite and ran option 4 with it, which writes to ever bit on a hard drive to make sure they all work and all the tests came back fine. I'm thinking now either i have a serious hardware compatibility issue or there's some kind of problem with my copy of vista.

Anyone have any ideas or experience with a system like mine?
 

Answer:Vista Freezing / Shutting down

I've noticed (for me) that Vista is quite a bit more finnicky about my overclock, which is less agressive than what you have listed in your profile. (I've babied my E6600 to 2.8 right now). Does it behave like this running everything at stock speeds?
 

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Hello all!

My first time posting here -- I greatly appreciate anyone who can help me out. I'll try to be concise:

The Problem:

-- When playing music through Windows Media Player, the PC hard shuts off anywhere from 30 seconds to an hour during MP3/WMA playback. In order to turn the PC back on, I have to unplug it, discharge the power, and then it'll boot up as normal.

Note: I can play MP3s through Winamp all night long without any issue. Also games such as Command and Conquer and World of Warcraft all play fine for hours on end.

-- Similarly, the same problem usually occurs when trying to refresh the performance/index score for the PC (currently rated a 5.4). The same unplug, discharge, re-boot process has to take place to turn back on.
Attempted Remedies:

-- I have formatted, reinstalled Vista and I have the same issue. I also have an external SATA drive that I can boot to Windows XP and it still exhibits the same issue with WMP playback.

-- I thought it may be tied to the power supply, I replaced a 600W Rosewill with a 750W Corsair on sale. Same problems exhibited.

-- My previous video card (8800GTS) died within the past week (GPU went bad I believe) and has been replaced with a GTS 250. The same problem has persisted throughout the lifespan of both cards so far.
Systems Specifications:
Intel Core2Duo E6600 @ 2.4 Ghz (Coolmaster Hyper N520 CPU cooler)
4 GB total RAM
Foxcon C55A01 Motherboard (nVidia 680i chipset)
nVidia GTS250 PCI-E x16 video card... Read more

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Relevance 41.41%

I've got a vista Home Pemium that came installed on my pc, a gateway gm5664. Because of a continuos crashing I've tried to reinstall it using the original gateway operating system CD but cannot go further than "gathering files" step, after that it shuts down my pc. It already did it 20 times so I gave up. Anyone with experience on what can it be?
I've done a memory test before the disc was reformatted but it came up fine. I checked the disc for error but seems okay as well.
Help will be highly appreciated since I have a dead pc with data on a second hard drive inside that contains info regarding very important documents that i need so much.

Answer:Cannot reinstall vista, keeps shutting down

Welcome
Sounds like hard drive problems, even though you said that you tested. That being said, save your stuff, then post and we will talk
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

14 more replies
Relevance 41.41%

Due to a problem trying to install a Windows Update (always fails) MS have advised me to uninstall SP1 in Vista. This I have done, which took an hour or so, the laptop went to 'Shutting Down' and is still shutting down after 2 hours! Should I just hold the power button and hope for the best or is there something going on which I shouldn't interrupt? Thanks in advance, Graham

Answer:Shutting Down hangs in Vista

i would leave it as i remember installing sp1 did seem to take its time doing the 3 stages.if it is taking its time and you abort could cause a problem

2 more replies
Relevance 41.41%

help! Vista is shutting down after one minute, i.a. the PC freezes- I have to pull the plug.
- I read the info in one forum thread- BUT: what if the minute is not long enough to DO anything?
How do I download a program? How do I get into system restore etc?
 

Answer:VISTA shutting down after one minute

please ignore the previous post-it is now a moot point. The computer guys in town are trying to save whatever is possible. It sounds like a virus- I am having VISTA replaced with XP- too high maintenance!
Thanks.
 

1 more replies
Relevance 41.41%

Hello,
 
I am having an issue with my Dell desktop computer (Vista operating system).  When working in programs, especially Excel (happens in Word and Acrobat as well), the program will stop working.  Error message will say "Microsoft Excel Has Stopped Working".  It will then re-start, and frequently, will continue this loop for a while until it seems to be OK.  Most often, the shutdowns are triggered by my use of keystroke shortcuts (Control C for copy).
 
Not sure if there is a virus causing this, or a setting, or what the issue is.  I cannot pinpoint the problem to a certain event, as this has been occurring for years, and I have just been dealing with it.  The problem exists in safe mode as well for excel.
 
Please advise.  I greatly appreciate it.
 
Thanks.
 
Matt

Answer:Vista and Programs Shutting Down

1.  Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  

 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis

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I am currently dual booting on my HP dv2500t with Vista Home Premium and Ubuntu. The computer shuts down fine with Ubuntu, but whenever I try to shut down using Vista, it always restarts instead. Is the computer mistakenly running the "restart" command when I click "shut down"? If so, how can I fix it?
 

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After logging in to Vista I get an error message that reads:

"Windows has had a critical error, and will shutdown in 1 minute. Please save all of your work"

It has happened while connected and disconnected to the internet, after varying intervals of time (as soon as in seconds, or could run seemingly 'stable' for hours), and while running different programs (I can't narrow down exactly which program may or may not be causing the error/corruption...but so far has only happened while booted into normal mode. I'm currently monitoring it in safe mode to see if the error happens again.

Anyone have any ideas?
Thanks,
Blake

Answer:Vista Randomly Shutting Down

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming process, but it is the best way to determine if some process loading with the system is the cause of your problem.

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Hi all,
I have Vista Ultimate 32bit.
I've been using sleep, and it's been working great, for several months.
All of the sudden, during long sleep periods, I cannot wake the machine and it turns out it had shut down at some point during the sleep.

If I put it to sleep and try to wake it after a few minutes, it wakes fine.
If I let it sleep all day, while at work, or all night I have to actually power it back on as it is no longer in sleep mode.

I've checked the logs and see nothing unsual in there, I've verified that the settings for sleep have not changed, hibernate is not on, the disk goes to sleep before the PC, etc...

I don't remember adding any software before this started happening and I definitely haven't changed my hardware or BIOS settings.

Hopefully someone has some suggestions on what I might try.
Thanks!

Answer:Vista shutting down during sleep

Well, I figured this out.
In my case something on the network was waking this machine up via Wake On LAN.
I disabled that and now it sleeps and wakes normally.

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Hey guys - I'm apparently having problems shutting down windows. Windows seems to shut down properly, it stays with the "shutting down" screen / cursor thinking for about 30s then the computer turns off. It's a Vista x64 Home Premium build; the OS has been on there for a few months since I last reinstalled and I'm not having any obvious problems at all save this one. I keep my anti-virus (avast home) and windows updates constantly updated. I've tried cleaning the reg using CC Cleaner.

Here's the problem as windows reports it on start-up:


Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 50
BCP1: FFFFFA5FD1050BD8
BCP2: 0000000000000000
BCP3: FFFFFA60010EE9FF
BCP4: 0000000000000005
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini093008-01.dmp
C:\Users\Bouchehog\AppData\Local\Temp\WER-141773-0.sysdata.xml
C:\Users\Bouchehog\AppData\Local\Temp\WER4AD4.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Now I ignored the warning a few times because I've been too busy to do anything about it. Unfortunatley yesterday windows started BSODing just as the loading bar came on (it restarted after the BSOD). This occurred regardless of the start-up mode (safe mode, etc.). I therefore... Read more

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Hi,

I recently reinstalled Vista Home Premium on my personal laptop and it looks great. However sometimes when I try to shut it down, it gets stuck at "Shutting down" sign and stays there for ever. I then have to hold my power down down to force shut it.

this does not happen everytime but sometimes.

Any solution?
 

Answer:Vista Shutting down issue

Sound like some files are missed up in Vista I have Vista Home Premium and I dont have this problem are you using service pack 1?
 

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Hi All

Every time I shut down my computer I get an error Message.

Operating system Vista 64.

Error:-

Windows Bad Image Ox0000007b

Parameters

Ox000007FEFE097240 Ox000007FEFE097240 Ox000007FEFE097240 Ox000007FEFE097240

Anyone have any Idea how to fix this please ?

Sorry if I have posted in the wrong forum

Thank you in advance

Regards

Al

Answer:Error when Shutting down Vista ?

al69

we are going to have to do some digging.

Can you look in event viewer (type event viewer in search) and go to windows log, applications tab. Look for errors (red "X" in the left hand column) that relate to shutdown. if there are any could you use the snipping tool (built in type snipping in search) to take a snap shot of the error and upload it to us.

thanks

Ken

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Hello there

I'm having problem with Vista.
when I'm trying to shut it down, my computer walks into something like sleep (tho I can't wake it from it)

what exactly happens is:
my monitor lets "beep" 3 times and goes black (as it usually does when it's turned off), but power LED on monitor stays green (after turning it off should be yellow)
on keyboard num lock/caps lock/scroll lock legs keeps blinking
power led on PC stays green
all fans are working
and I hear that HDD has stopped working (at least I think it is )

I've run safe mode and tried to shut it down from there, everything stays exactly same, with one exception
monitor doesn't "beep", isn't going black, but stays on "shutting down" screen which is frozen (animation of "work in progress" circle has stopped)
rest is as described above

it doesn't matter whether I shut down from windows or just after system start before even logging in (both in normal and safe mode)

I've tried uninstalling GPU drivers, installing newest MB drivers, restoration to the 1st point possible, still happens the same

anyone had similar problems or can provide me some solution to this?
I'm thinking about reinstalling vista and then installing soft and drivers one by one checking if it still happens (or even if it happens on fresh vista, which I think wasn't broken)

thanks in advance for any help
sincerely
goki

Answer:vista shutting down problem

so I did format and reinstall, and same thing happens on fresh system
I upgraded all drivers, still same
tried on other power supply, same
did memory test, no errors

help?

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Hello everyone,
I have a small, yet annoying new problem. My Vista Home Premium keeps shutting down after it either goes to sleep according to it's power plan, or when I actually put it to sleep. When I come back to use my PC, when I move the mouse, or touch the keyboard, it starts from a fresh bootup. I don't actually have to press the main power button, but I only have to touch the mouse or keyboard---so it's like it's asleep, but when it wakes up, it starts fresh, from the HP logo, and the password logon, etc........

I've checked my power settings in the control panel, and it's set correctly. At least, nothing I can see is amiss. Any ideas on this? Nothing else seems to be going wrong. No crashes, nothing. I've got AVS running all the time, and frequently run spyware removal also. No problems.

Any ideas? Thanks! ~Molly
 

Answer:My Vista keeps shutting down when I put it to sleep. Why?

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does anyone have an answer why vista is so slow shutting down when i log off its normal just as quick as xp but when i go to the turn off computer screen it takes an age to shut down

Answer:vista slow shutting down

Recent updates or newly installed programs may do that but not each time just the first time. The general issue with slow shutdown is a hanging program wich will not close such as email checking your in box..

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Please help. My new Zoostorm is in a continuous loop of shutting down and rebooting, getting as far as the Vista logo and stating "Updates were not configured correctly. Reverting changes. Do not turn off your computer", before shutting down again. Any advice would be gratefully received. Thanks.

Answer:Vista PC Keeps Shutting Down & Rebooting

Will it start in safe mode.And maybe last good configuration or a system restore to a date before you had the problems.Or maybe closing automatic updates.

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My hp slimline s5120f computer started shutting down as soon as I started typing in my password at the password entry screen a number of months ago. A computer repairman first said it was due to a faulty power supply which was replaced and after it still kept shutting down. He later said it was due to malware and viruses which he reportedly took off, but it still kept shutting down at the same point. I tried the 4 hp recovery disks I was sent to reset it to factory settings hoping that it would take care of any viruses, but it still won't work and shuts down here.

http://www.youtube.com/watch?v=DsNVg51LJwQ
 

Answer:Windows vista keeps shutting down

6 more replies
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Hello,
 
I am having an issue with my Dell desktop computer (Vista operating system).  When working in programs, especially Excel (happens in Word and Acrobat as well), the program will stop working.  Error message will say "Microsoft Excel Has Stopped Working".  It will then re-start, and frequently, will continue this loop for a while until it seems to be OK.  Most often, the shutdowns are triggered by my use of keystroke shortcuts (Control C for copy).
 
Not sure if there is a virus causing this, or a setting, or what the issue is.  I cannot pinpoint the problem to a certain event, as this has been occurring for years, and I have just been dealing with it.  The problem exists in safe mode as well for excel.
 
Please advise.  I greatly appreciate it.
 
Thanks.
 
Matt

Answer:Vista and Programs Shutting Down

1.  Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  

 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis

4 more replies
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Is there a way that I can shut down Vista on my laptop, using one of the function keys? I thought that there was, but can't find it in the help files. Sheila

Answer:Shortcut key(s) for shutting down Vista?

Sorry dont know,but it wouldent be any quicker than the normal method would it?

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hi everyone,as im not the most computer savvy i will try to fully explain my fault.what happens is my computer shuts down(no warning just turns off instantly) but will also restart straight away (with the option of safe mode etc) this fault will only happen when playing games ie modern warfare 2 the computer is 3 months old and has not been touched in any way,are there any programs out there which will run in backround and record computer history or is this a common fault? thanks in advance
 

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I have searched the threads on this topic....most of which have to do with lap tops. I couldn't find a fix for my PC. I have a an E machine desk top. This is an intermintent problem, mainly during Automatic update procedures. But it does occure at other times when I am rebooting or shutting down to leave for vacation etc...The PC won't shut down....I end up unplugging power chord. Restart and everying is ok. Contrary to the systems report below I use Norton Security. Not sure why the report shows Mcafee???

Any help is greatly apprecaited

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Basic , Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz, x64 Family 15 Model 6 Stepping 5
Processor Count: 2
RAM: 2036 Mb
Graphics Card: Intel(R) 82945G Express Chipset Family, 256 Mb
Hard Drives: C: Total - 144043 MB, Free - 80936 MB; D: Total - 8581 MB, Free - 3610 MB;
Motherboard: Intel Corporation, D945GCCRG1, AAD86518-300, BTCR70600WXT
Antivirus: McAfee VirusScan, Updated: Yes, On-Demand Scanner: Enabled
.
 

Answer:Windows Vista not shutting down

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Hi, I have a IntelCore 2 Duo E6600 running Windows Vista. The problem I am having is Windows keeps shutting down & restarting. It happens randomly and not all the time.
When it shuts down I get a blue screen with this message:

http://attachments.techguy.org/attachment.php?attachmentid=110934&stc=1&d=1184535751
Windows Error.jpg

Thank You,
Collectorman
 

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hello
i have recently rebuilt my computer with new motherboard and psu
i replaced the motherboard with same one because it was broken
i installed same hard drive same copy of vista and it worked fine then screwed up bout hour later shutting down after while so i got spare hard drive
formatted it and installed vista fresh and its shutting down now after a while im not doing anything wrong im just surfing the internet on msn
i only have the windows updates on msn firefox and avg there the only programs i have installed and its shutting down

can someone please help me its reli anoying me i just want a stable system i can play games surf net and chat.
if you need anymore info lemme know thanks

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I have a problem shutting down Vista home premium after a sleep session. I can shut the computer down with no problems at all unless it has gone to sleep and then been awaken. Even if I accidentally put the computer to sleep and then right away try to shut it down it just hangs at the "shutting Down" page. This is a 3 month old HP pavilion m9717c and has done this since new.

Answer:I have a problem shutting down vista

You may want to contact HP about this problem since its probably under warranty.I just turn those problem modes off and run 'always on' myself or 1st lessen the severity of the mode to see if that helps.

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I purchased an Inspiron 1525 6/08. It started shutting down randomly when I would start to key in p/w or a web address. When I turned it back on it either goes to safe mode page or, p/w screen, then it goes back to exactly where I was keying in. Shop determined it was a hd failure and replaced. It is still doing the same thing. Please help!

Answer:Vista shutting down randomly

Hi. . .

Check the Event Viewer (eventvwr.msc) Filtered Admin 1st to see what events prior to "crash". WERCON (wercon.exe) - most likely no solutions there, but it should list the detail on apps. Then go to Reliability Monitor (perfmon /rel) - look at detail on app hangs - are your in there?

Test your IE7 connection and stability in SAFEMODE w/ Networking. Do you get kicked off here like in normal windows operation? If not, look at anti-virus & 3rd party firewall product.

Does the same happen if using Firefox for Internet? Reset IE7 (inetcpl.cpl). Click on Advanced tab & restore to default settings.

Regards. . .

jcgriff2

.

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When I go to Windows Updates and click for the express scan for updates I get an error message.  The number of the error message is 0x80248011.  I have tried a couple of the solutions that Microsoft recommends on its Update site, but have not been successful in completing them.  For one it asks me to rename a file, but it won't let me change the name.  I have used the Protection Scan/Disc Cleanup Scan on the Microsoft site and they report there are no virus problems, and I have used my Norton scan with the same results.I have also been having a problem with shutting down my computer and have to do it by turning the power off, so I have not been receiving automatic updates.  How can I solve this problem? Thanks for remembering that I am not very computer literate, so please use the most simplistic explanation as to how to remedy this situation.  Could the problem I have getting updates be connected to the shutdown problem?I appreciate any help you can give me on these problem.  Thank you.

Answer:Microsoft Updates will not scan my computer for updates

Have you tried renaming the file under safe mode?

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When I go to Windows Updates and click for the express scan for updates I get an error message.  The number of the error message is 0x80248011.  I have tried a couple of the solutions that Microsoft recommends on its Update site, but have not been successful in completing them.  For one it asks me to rename a file, but it won't let me change the name. I have also been having a problem with shutting down my computer and have to do it by turning the power off, so I have not been receiving automatic updates.  How can I solve this problem? Thanks for remembering that I am not very computer literate, so please use the most simplistic explanation as to how to remedy this situation.  Could the problem I have getting updates be connected to the shutdown problem?I appreciate any help you can give me on these problem.  Thank you.

Answer:Windows Updates Does Not Scan my Computer for Updates

did you run a virus san, the conficker virus can cause update problems.

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So here's the story, which has me completely frustrated:My machine X60 Tablet shipped with XP Tablet Edition and an Express Upgrade to Vista Business.As part of the Lenovo documented upgrade process, I had to uninstall 3rd-party apps like Sonic and WinDVD.  While Vista-compatible updates to these apps are available for download from the Lenovo support site, all of the updates require that the product already be installed.While I suspect this is a licensing/$$ issue, it seems very unfair that functionality would be taken away from users that take advantage of a free software upgrade.Any suggestions on what to do, or do I (and all others who upgraded to Vista from XP) fall into a category that Lenovo has chosen to ignore?Any insights appreciated!

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My laptop recently just all of a sudden shut down on me. When I went to reboot it, it came to a menu thatrecommended windows to repair or start normally. I did both and the problem seems to keep happening. Ive received fatal system error and i tried uninstalling a bunch of stuff thinking it might help bc this roxio media manager box keeps popping up with error and looks like might be the problem. I tried everything possible and thats the one thing that keep popping up before my laptop crashes. Is this because its corrupted or could it just maybe be the hard drive. i downloaded the uninstall program thinking maybe that would help, but the errors wont allow me to fully uninstall these programs before shutting down. Please help this is driving me nuts.

Answer:My windows vista Emachine shutting down

When a computer shuts down spontaneously it is usually due to hardware problems. This is particularly true for eMachines. This could be due to overheating, power issues, and other causes. Aside from ensuring that all vents are clear and the battery is good, there isn't much that you can do yourself.

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Hi. Everytime I restart or shutdown my computer, I get a message saying "The following programs are still running: TaskEng- Task Scheduler Engine Process"

I also get the option to restart/shutdown or to cancel. Either option restarts/shutdowns my computer just fine. Its a minor annoyance since its an extra step when shutting down, but I want to get rid of it. Thanks.

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I have Acer Aspire 5520g, vista 32 bit. It is about 4 years old and have worked fine for most of time. Two days ago, I tried to turn it on for several times and it shut down automatically everytime after it ran for a few seconds. Sometimes it just shut down without the screen lighting up. I have noticed that if I left the laptop alone for a longer time before trying to turn it on again, it will be on for a longer time to actually let the screen lights up and run. (But never long enough for me to press F2.) Today I tried to turn it on several times and the BSOD came up once, but I didn't get the chance to look at it since the computer turned off right after I saw the BSOD. Then I took out the battery and put it back on again, nothing changed. Then I pressed Alt + F10, but it still does not work. Also, I don't have the Vista Repair System disc with me. I did not install any new software or hardware recently, either. Does my computer have a virus, a hardware problem, or a software problem? What can I do?
 

Answer:Vista keep shutting down when turned on for only a few seconds

Did you leave the battery out for a while? Is the battery the original that came with the laptop?
 

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Hello and thanks for helping me with my question.

I have a Dell Inspiron 1525 laptop purchased last August with Windows Vista Home Premium installed.

About every 3rd or 4th time I want to shut down, it will re-boot to the sign-in page. This happens both when I click on the "sleep" icon off the start menu and when I click on "shut down."

I will re-shut down -- and maybe after two or three times it will ultimately shut off. Example: I click on the "sleep" button; boots back up; click on the "sleep" button again; boots back up again; I'm getting frustrated and so I do a "shut down" or maybe I try "sleep" again. Might work, might not. Usually after three or four frustrating iterations I get it to shut down. This same sequence of "head-banging" has also occurred with the "shut down" button.

I searched for this topic, and I found similar situations but none that is intermittent like what I'm experiencing.

I have a wireless mouse, but very little additional software other than what came with it. Haven't even installed MS Office yet, although I'm planning to. I installed digital camera software a few months ago to allow me to upload from my camera, a Canon PowerShot A580.

I got this laptop last August, but this problem did not present right away. I've noticed it since late October.

Thanks for helping me get a clue.
 

Answer:Intermittent Vista Problems on Shutting Down

After I posted my problem on Friday, my laptop has not once done the re-booting upon shut down! Go figure. Does seem that others are experiencing related issues; those posts and replies have been helpful to me.

Appreciate this great forum; thanks!
 

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Hi everyone. AVG Antivirus 8.0 Free Edition keeps shutting down on my friend's Windows Vista Home Edition Basic computer. Could you please tell us how to fix this problem?
 

Answer:AVG Antivirus Keeps Shutting Off On Windows Vista

The first thing I would try is to uninstall then reinstalling AVG. If it still keeps turning off then I would suspect that some malware is trying to turn it off. Then I would try some of the online scanners like the ones listed in the sticky Security Help Tools.( near the top of all messages in this forum )
 

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My Laptop has started shutting down. Once the desktop loads within a minute a box pops up saying WONDOWS EXPLORER HAS STOPPED WORKING. Then the blue screen appears and the laptop shuts off and goes to the screen asking whether to boot in safe mode, normal, last good configuration etc.

Any ideas on how this can be fixed? I've got a Dell Inspiron 1525 / Windows Vista.

Thanks.
 

Answer:Laptop shutting down (bluescreen, Vista

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually.
 

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Hello, I bought a new PC with Vista Ultimate 32 bit and I have a Canon Pixma mx850 all-in-one machine, which I had before I got the new PC. Somehow, Vista powers down my Canon mx850 when I turn off my computer. The mx850 gets it own power separately off of the power strip. I didn't have this problem with my old PC using MS XP. Before the mx850 stayed on unless you manually shut it off, which I liked, since sometimes we just want to copy something without the PC being on. Does anyone know of a solution? I've already reloaded the printer driver and one update, which didn't help. Thanks.

George

Answer:Vista powering off my printer when shutting down

Is there anything in the Printer properties about Power Management? If it's being shut down from a signal by the PC then it must support power saver features. You might try the forum of the printer manufacturer. Somebody will likely know where the checkbox is to turn the power management off.

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My Acer 5050 laptop runs windows vista - includes SP1.

On shut down either via the start key or the menu it takes a long time then crashes.

The help file it creates is as follows

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: fe
BCP1: 00000008
BCP2: 00000006
BCP3: 00000006
BCP4: 861F5000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini072908-02.dmp
C:\Users\Andrew\AppData\Local\Temp\WER-55765-0.sysdata.xml
C:\Users\Andrew\AppData\Local\Temp\WER754A.tmp.version.txt

A previous post mentioned there may be an issue with Acer recovery software.

Any help would be really appreciated . Thank you

Andy

Answer:Windows VISTA crashs when shutting down

Hi zacandy. . .

Welcome to TSF Vista Support.

The BCCode listed is the STOP error code for the BSOD - 0x000000fe (0x00000008, 0x00000006, 0x861F5000). A 0xfe bugcheck indicates that an error has occurred in a USB driver.

I see this particular system crash is the second one on July 29. Remove any USB devices like memory sticks, external HDDs, etc... and boot-up. There are a few areas within Vista that you can look into:

? The Device Manager
START | type dev man into the Start Search box | right-click on Device Manager that appears up top | select Run as Administrator | look for any red/yellow flags.

? Problem Reports and Solutions (WERCON)
START | type wercon.exe into the Start Search box | right-click on wercon.exe that appears up top | select Run as Administrator | view "See Problems to Check".

? The Event Viewer -
START | type eventvwr into the Start Search box | right-click on eventvwr.exe that appears up top | select Run as Administrator | view the various logs starting with the Administrative logs.

Also be sure to check Windows Updates as well as your manufacturer's web site for any driver updates.

Regards. . .

jcgriff2

.

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To turn on, i need to remove battery and plug in, other wise it will just be "idle" or on but black screen. Same to turn off... Have already done an 11 day restore point to no avail.... Anyone no how to solve this... Also the power went out today... while my laptop was in sleep mode plug in with the battery inside...Dont know that caused anything...

Any help would be greatly appreciated...

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