Computer Support Forum

Why is Outlook telling me "There’s a problem with this website’s security certificate"

Question: Why is Outlook telling me "There’s a problem with this website’s security certificate"

Here's what happens when I click on OUTLOOK from my homepage:
? There?s a problem with this website?s security certificate
This might mean that someone?s trying to fool you or steal any info you send to the server. You should close this site immediately.
? Go to my homepage instead
? Continue to this webpage (not recommended)
What's up with this?

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Preferred Solution: Why is Outlook telling me "There’s a problem with this website’s security certificate"

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Why is Outlook telling me "There’s a problem with this website’s security certificate"

Is this when you try to sign in directly to your Outlook.com email account? If so, same happened to me using Edge. It may be MS changed something. Log in through, and point any browser bookmarks to http://www.outlook.com/owa and it won't show that message.

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Here's what happens when I click on OUTLOOK from my homepage:
? There?s a problem with this website?s security certificate
This might mean that someone?s trying to fool you or steal any info you send to the server. You should close this site immediately.
? Go to my homepage instead
? Continue to this webpage (not recommended)
What's up with this?

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Hi, I get this:

when I try to go to any https address in IE or Firefox.

However, Pale Moon (which I normally use) works.
That means I don't know when the problem started.

I've tried deleting cert8.db in my Firefox profile, and resetting IE and clearing history.

I doubt it can be a firewall issue - Pale Moon works. (I use Bitdefender).

Hope you can suggest a solution.. thanks.

Answer:"There is a problem with this websites security certificate"

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Hey guys! I've run into a problem with my laptop's (Asus Zenbook UX21E 11.6" Ultrabook) wifi connection. It's running a Windows 7 Home Premium OS and I wasn't sure if this was where to post this specific problem, but I don't think it's a browser issue neither since Internet Explorer and Firefox do the same thing. This also happens with other wifi connections, not just my home.

There are some sites that prompt me about a problem with the website's security certificate It then automatically re-directs me to this page here.
I have searched this up and it said that the workaround would be to install a certificate by these steps:

But it just keeps re-directing me to the first page I had posted when I try to install the certificate. It doesn't let me get past the first step. Any ways to solve this? I checked this link as well, but the solution did not work for me. SECURITY CERTIFICATE

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Hi, I get this:

when I try to go to any https address in IE or Firefox.

However, Pale Moon (which I normally use) works.
That means I don't know when the problem started.

I've tried deleting cert8.db in my Firefox profile, and resetting IE and clearing history.

I doubt it can be a firewall issue - Pale Moon works. (I use Bitdefender).

Hope you can suggest a solution.. thanks.

Answer:"There is a problem with this websites security certificate"

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of 0x80070b4 and something about time out. How do I re-install please?
 

Answer:Security check is telling me that Windows Defender is "off" Attempts to switch back on show an error

Have a loo at THIS link.
 

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I just reinstalled Win XP and now when I try to sign on to Hotmail and several other sites I get the following message:

login.live.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate has expired.
The certificate will not be valid until 6/18/2008 5:00 PM.

(Error code: sec_error_expired_issuer_certificate)
What gives?

Michael
 

Answer:Solved: "Invalid Security Certificate" alert when I try to open hotmail, others

Check your Windows Time & Date
 

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Lately, every time I boot up my computer, I'm getting a Security Alert on a certificate because "the name on the security certificate is invalid or does not match the name of the site."

If I view the certificate, I can see it was issued by GTE CyberTrust Global Root to "a248.e.akamai.net".

I've done some poking around on the web, and I've found that Akamai is a company that does Internet caching and that it's not uncommon for internet requests to be rerouted through an Akamai server.

However, I'm not using a browser when this happens. It just pops up as soon as the computer is booting up. So I'm thinking that some program on my computer is trying to access the internet on boot-up (possibly to check for updates), and there's this bad certificate.

My question is: How do I find the program that is causing this certificate to appear? Maybe I can reinstall it, or tell it to stop looking for updates or something. This happens every time on boot-up. If I don't accept the certificate, it reappears the next time on boot. If I do accept it, it reappears next boot anyway. Kinda annoying.

Any thoughts?

Thanks!
 

Answer:Security Alert for "a248.e.akamai.net" Certificate

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Hello,
I have ATT.NET. I use google chrome as my browser. For the last few weeks, when I go to ATT.NET and go to my mail,,,, a red screen appears and says " security sertificate not trusted, dont proceed. I proceed anyway to get to my email,, but I cant tell if im secure or not. Happens on some other sites as well. Someone said to check my time and date on my computer. I is up to date. Can anyone help me ???
Thanks
 

Answer:" security certificate not trusted "

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Got my computer back today (Windows XP), and my background is now all green with a black box in the middle saying "Your System Is Infected...etc"

Also a red circle with a white X in the task bar

I can't open the task manager

Can Anyone Help???...

Downloaded HiJackThis

My log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:04:51 AM, on 12/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\dlcqcoms.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\i... Read more

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Got my computer back today (Windows XP), and my background is now all green with a black box in the middle saying "Your System Is Infected...etc"

Also a red circle with a white X in the task bar

I can't open the task manager

Can Anyone Help???...

Downloaded HiJackThis

My log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:04:51 AM, on 12/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\dlcqcoms.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\sy... Read more

Answer:"Your System Is Infected" Background + "Internet Security 2010" virus/malware problem

Hi and welcome to TSF.

I'm afraid HijackThis no longer provides the information we require.

We want all our members to perform the steps outlined in the link given below, as far as they possibly can, before posting for assistance.

http://www.techsupportforum.com/f50/...lp-305963.html

If you have problems with any of the steps, simply move on to the next one and make a note of the problem in your reply.

Please note that the Security Forum is always busy, so I would ask for your patience while waiting for a reply - it may take a few days.

This thread will now be closed.

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Option "Find Certificate" is missed when I try to edit certificate on another computer using mmc.Could you please let me know how can I solve that? I'm sure I'm admin on the remote machine.

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Ive been getting random popups and my homepage has been reset to http://www.securitynetpage.com/. I also had two programs installed onto my desktop, Online Security Guide" and "Security Troubleshooting". I also have a yellow triangle sign in the lower right hand portion of my screen that says something about a system alert: popups. Help would be greatly appreciated. Thank You.

Logfile of HijackThis v1.99.1
Scan saved at 4:15:12 AM, on 8/17/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ishost.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\regscan.exe
C:\Program Files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\System32\ismon.exe
C:\Program Files\Java\jre1.5.0_03\bin\jucheck.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\issearch.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\isnotify.exe
C:\Program... Read more

Answer:Random popups, "Online Security Guide" and "Security Troubleshooting"

Hi and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

In the meantime, make sure you subscribe to this thread so that you will receive an instant email when I have replied with a fix to your problem. You may do this by clicking the Thread Tools option at the top of your post and then clicking Subscribe to this thread. Then, make sure Instant Notification by email is selected and click Add Subscription

Please be patient with me during this time.

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Seems like everyone at work has started clammoring for those cool "looks like you signed it" email sigtnatures. Our users are unable to view them becasue they get this nice prompt:


So everyone that's trying to set them up has a Red X signature in their emails. Has anyone who admins a decent sized company done any research as to how safe it would be to turn on Active X controls for these Outlook signatures? I'm not real keen on the idea, but if it's safe, we'll go for it.
 

Answer:Security Question: Digital "Signatures" in Outlook. Any admins allowing them?

Don't let Outook run any scripts, ActiveX or anything.. Unless you really like viruses.

==>Lazn
 

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The first problems I noticed was that Avira was not running properly, and I couldn't get into the task manager. These have since been resolved from following the Windows XP Cleaning Procedure running Malwarebytes.

I still have another problem where every time I try to go to www.google.com, they tell me "We're sorry... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now," and I have to type in random characters to prove "I'm human." Besides that, I think my internet might be a tad slower, but otherwise, I don't notice anything else. I'm sure it's some kind of malware, but I don't know how to remove it. Thanks for any help!
 

Answer:Google telling me my "computer or network may be sending automated queries"

Logs uploaded.
 

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Hello eddie,

I am just not able to access Windows Update - haven't been able to for ages. Have posted about it on the site before. I get a "done" message "but with errors on page" and then an error script. Anyway, re security fixes not being accepted because "IE6 need to be installed". I do have IE 6, as I said, and here is the version:

6.00.2800.1106.

Thanks for any light you can throw on this matter.
Penny
 

Answer:Latest "critical" Security patches: ... Oct 10: Outlook Express

Okay

It says:

The fix for this issue was included in Windows XP Service Pack 1, and in Internet Explorer 6.0 Service Pack 1.

Now, you have IE6 SP1:

6.00.2800.1106 Internet Explorer 6 Service Pack 1 (Windows XP SP1)

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q164539

So, it looks like you should have the update already. But, you should be able to check either via the Help again, or

To verify that the patch has been installed on the machine, open Internet Explorer, select Help, then select About Internet Explorer and confirm that Q328676 is listed in the Update Versions field. Alternatively, from Outlook Express select Help, then select About Outlook Express and confirm that the msoe.dll matches the version called out in Q328676.

eddie
 

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Hi People,

I was getting those irritating popups of security warning so i have installed this add-in called
"Advance Security for outlook"
now i want to deploy this add-in on my 28 computers in domain
how can i do that

Please help people

Thanks in advance
and wishing u all a very Happy diwali!!!
 

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I first notice my notebook begins to have this issue when I tried to update my Windows. It returned me with error code "80070008", which says that my computer might have run out of memory, however, there are 200GB space available
in my C: drive, and I am only using 27~30% of my RAM out of 8GB.
I tried to perform DISM 'ScanHealth' and it returned me "Error: 8 - Not enough storage is available to process this command".
At first, I tried to ignore this issue as I thought it did not cause me any major trouble. But I was wrong. Several USB devices become unresponsive (yellow exclamation icon at Device Manager).
When I tried to manually install drivers, that's when I found out it was this STORAGE insufficiency again that cause me trouble:

"Windows found driver software for your device but encountered error while attempting to install it.  - Not enough storage is available to process this command".
Some of my programs also become incredibly laggy ever since this issue arises, yet I don't know where the problem lies. 
At Event Viewer... I noticed several error messages regarding
"Windows was unable to load the registry. This problem is often caused by insufficient memory or insufficient security rights. - DETAIL: Not enough storage is available to process this command".
I also caught a glimpse of one error that I think stated more clearly:
"Application popup: Windows - Low On Registry Space: The system has reac... Read more

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Ok where do I begin?! I have been dealing with viruses, spyware/malware for the past week. It all started with Norton advising me that I had been infected with Trojan. Vundo and Trojan.Zonebac. After that I started receiving many different pop ups warning me about critical system alerts. I also had an annoying yellow triangle at the bottom of my screen warning me about different trojans and worms. More evil friends included 2 new icons that had made their home on my desktop one named "Live Safety Center" and the other "Online Security Guide", also installed was a new toolbar named "Security Toolbar 7.1". I have scanned my computer with many different programs and have somehow finally managed to get rid of the pop ups and toolbar, although I know I'm probably still infected somewhere. I'm sorry this is so long but, I wanted to explain EVERYTHING! I'm running Windows XP SP2, and have followed all steps to post. I downloaded DSS, but after many attempts to run, it just wouldn't let me. I do have a fresh hijackthis log and my Panda report, I hope this is good enough.
Many thanks in advance to whomever helps me, I am desperate!
Monica

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:58:35 PM, on 11/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe... Read more

Answer:2 evil friends on desktop "Live Safety Center" and "Online Security Guide" Help?

Hi, thanks for trying to perform all the steps.


Quote:




I downloaded DSS, but after many attempts to run, it just wouldn't let me.




At what stage does DSS stop working?

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I am soooo frustrated and hope someone can help me. I have never posted on this site but everyone seems very smart so here goes. The problem started when i could not install any anti-virus, then was unable to install internet explorer 7 and it just got worse from there.

I have attached my HijackThis log if someone could help i would be so happy.

I am also receiving the following error message:
The instructions at "0x777745b8" referenced memory of "0x01133648". The memory could not be read. Click on OK to Terminate the program.

Can anyone advise what that is and why i have it?
 

Answer:Cannot install any porgrams - telling me everything is not a "win32" format

Reset IE to it's default setting.

RIES IE6

Tools > Internet Options > Programs tab > Click reset web Settings.

Your log revealed that there is atleast one spyware on your system



OTXMedia.dllClick to expand...

Following the instructions found here; http://www.techspot.com/vb/topic109461.html
Post your logs here after you are done.
Please Note: Do not install another Anti-virus or Firewall program if you already have one installed, however you may replace them with another if you wish.

When exactly do you get the error message below?




The instructions at "0x777745b8" referenced memory of "0x01133648". The memory could not be read. Click on OK to Terminate the program.Click to expand...


 

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New member here. I hope you can help me with a problem I've been having for the past several months.

My home PC, built from an Asus P5K3 Deluxe motherboard and running Windows 10, has been sending me notifications and pop-ups recently asking me to "plug your PC in to charge the battery". It is, however, never unplugged nor even turned off except when I'm doing maintenance. I do periodically (once a week on average) reboot the PC to load software updates or run virus scans in which case I usually let my anti-virus program turn it off when it is done. I also use Sleep mode to keep online miscreants away while I'm out or not using it. This is a full-sized desktop computer so IT HAS NO BATTERY. Why the OS can't detect that fact is a complete mystery. It insists it is a laptop and there appears to be no way for me to force it to change its mind. The power icon in the System Tray never changes from saying "0% available (plugged in, not charging)." no matter what I do.

Recent changes that may or may not be related:

. I had an UPS attached several years ago but disconnected it because it became less reliable than my city power (I don't know why people use the things - they're just another point for failure and never work well for long). The S/W that came with the UPS was uninstalled as well.

. All OS Power & Sleep and screen-saver settings that I can find have been disabled or made "never", but I may not have gotten them al... Read more

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I am running windows 10 and last week I had a major update, now ver.1703 Build 15063.332
My wife has her own laptop running Windows 10 and still has ver.1607 build 14393.1198
When manually checking for updates it said: "Your device is up to date"

Q: Why is my wife's laptop not updating?

Answer:Win.Updates telling me "Device is up-to-date" with Ver.1607

Hi, this is quite frequently asked. It's nothing personal. MS has an extended roll-out program. Newer 'low risk' PCs may get the CU first. MS also has to distribute the downloads across
a. the internet
b. its servers

It may take several months from 1st release of a major build to all PCs being offered it.

If you had done a manual update - that is, download the CU iso, and use that to upgrade your PC, you could have used the same (assuming the base language of both PCs is the same and both are, say, x64) to upgrade your wife's, and then created a bootable medium which is useful for repairs.

Note: Upgrading carries risk. Some people find their PC unbootable or other problems.

We strongly recommend the routine use of disk imaging (e.g. Macrium Reflect (free) + its boot medium + external storage for images) so you
- have a full backup
- can restore all Windows and other partitions or disks quickly and without technical help

Helps even if your disk fails, becomes infected with ransomware etc - or your PC is stolen.

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Hello!
I just installed "Crystal Disk Mark" in my PC and run its scan then it show this statistic? What "Crystal Disk Mark" this statistic mean?
I never used this program.

Answer:What this "Crystal Disk Mark" statistic telling?

Its telling you the read and write speeds that the disk is capable of, for various size files/packets of information.

Regards,
Golden

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This began after dumbly going to some non-commercial website. NAV auto-protect did initially detect an infection, but indicated it could not quarantine or delete.

Now when launching IE6, it attempts to redirect to a fake virus software website. When I choose the "not recommended" link, IE crashes shortly afterward. Also, I get a fake "Security Center Alert" popup every few minutes. I stupidly clicked on the link to update the security center.

With System Restore deactivated, I have run (all updated, full scans in safe mode) NAV, Ad-aware, Spybot, SpySweeper, Avira and CCleaner. (Then I found this website and learned I should have waited to do this.) Spybot found a couple of registry entries, but that was the only detection made by any of the programs, other than NAV's initial auto-protect message. File gmer.txt is attached.

dds.txt:

DDS (Version 1.0) - NTFSx86
Run by Mike at 13:22:43.09 on Sat 12/06/2008
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2038.1399 [GMT -6:00]

============== Running Processes ===============

C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\... Read more

Answer:IE crash after "Insecure Internet activity", "Security Center Alert" popup

Before any work can be done on this machine, there is something that requires your immediate intervention.

This machine is messed up pretty badly because you have several anti-virus programs on your machine. That's not a good idea!!

Alike firewalls, anti-virus programs have conflicts co-existing with each other & produces undesirable results. Please uninstall ALL leaving only one of them.

ALL the antivirus programs must be removed via add/remove program.
For any program that doesn't have an add/remove entry, you will have to do this:re-install the program -> reboot -> uninstallPost a fresh logs when you have completed the above task.

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When I open an old (2003) Exel-file with VBA-code in it with Excel 2007, I get one of these two responses
and I do not know what causes Excel to make different choices
-----------------
1)
A Dialog Box: "Microsoft Excel Security Notce"
This one is very similar to the one in Excel 2003 and that is how I want Excel to behave.
The user has to Enable Macros to go on and work with the file.

2)
"Security Warning"
This one is new in 2007 and the user can continue to work with the file even if he does not see the security warning.
That means that VBA-code that I (the programmer) want to run when the file is opened, does not execute.
--------------------------

My problem is that I do not know what causes the two different behaviors and cannot force Excel to open files with the first Dialog box.
Can you?
 

Answer:Solved: Excel "Security Notice" vs "Security Warning"

I think most of the info will be in the dailog screen, i'sn't there's more text in the dialog box than the text you mentioned?

I think if you read through it it'll become clear.

It has all to do with the improved Security settings with 2007 and up

Found this in a simple search with Google:
http://peltiertech.com/WordPress/improved-macro-security-warning-in-excel-2010/
 

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I don't have a clue where to begin trying to fix this problem. Spybot doesn't seem to fix the problem. I keep getting random icons on my desktop and start menu called "online security guide" and "live saftey center". There are also many fake balloon warnings appearing and a window titled "Critical System Warning!" that wants me to download stuff. What process can I go through to clean my system. Any help would be great...thank you!

Answer:i need help - "online security guide" & "live safety center" icons!!

Please follow MicroBell's 5 Step process outlined here:

http://www.techsupportforum.com/secu...tml#post342651

After running through all the steps, please post the requested logs.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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Ran everything a few times. Still comes back.
 

Answer:"Online Security guide", "Live Safety Center" malware

a few more logs
 

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I'm having the same problem that a lot of people are having. These icons have showed up on my desktop and i keep getting pop ups telling me to download them because i have a virus. i would really applicate the help.
thanks!
John

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
91: 2007-11-17 16:39:03 UTC - RP554 - Deckard's System Scanner Restore Point
90: 2007-11-17 15:47:18 UTC - RP553 - System Checkpoint
89: 2007-11-16 15:05:33 UTC - RP552 - System Checkpoint
88: 2007-11-15 01:17:54 UTC - RP551 - Software Distribution Service 3.0
87: 2007-11-13 22:39:57 UTC - RP550 - Removed Banctec Service Agreement


-- First Restore Point --
1: 2007-11-12 23:17:11 UTC - RP464 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 81% (more than 75%).
Total Physical Memory: 510 MiB (512 MiB recommended).
System Drive C: has 2.78 GiB (less than 15%) free.


-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2007-11-17 11:42:27
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM32\SMSS.EXE
C:\WINDOWS\SYSTEM32\WINLOGON.EXE
C:\WINDOWS\SYSTEM32\SERVICES.EXE
C:\WINDOWS\SYSTEM32\LSASS.EXE
C:\... Read more

Answer:"online security guide" and "live safety center" deckard log here

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

---------------------------------------------------------------------------------------------

Please download VundoFix.exe to your desktop. We'll use this later.

Download SDFix and save it to your Desktop.

Please download & install - ERUNT (This is a utility that'll replicate a copy of your Registry)
Start ERUNT, confirm the Welcome message.

Next, select the backup options:

System registry
Current User Registry
Other open user registry

Click "OK" and wait until the backup process is complete. (Note that depending on your system configuration this may take some time, and that the first bar is NOT a progress bar, just an indicator that the program is still running.)
# Note: To ensure proper operation of ERUNT, you should be logged in a... Read more

13 more replies
Relevance 82%

Hello,

I'm running Windows XP SP 3. I have fake "Security Center Alert" popups and "Security Center" popups. A program called "Malware Defense" has also seemed to installed itself onto my computer. And I've just noticed porn icons appearing on my desktop. It's also disabled my Avira software.

GMER doesn't seem to run. I've clicked on it a couple of times but it doesn't seem to do anything. The DDS logs are attached/follows.

Thanks in advance!

DDS (Ver_09-12-01.01) - NTFSx86
Run by zili at 23:28:31.96 on Wed 01/06/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.1022.493 [GMT 11:00]

AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WI... Read more

Answer:"Security Center Alert" popups, "Malware Defense" self install

Let's try this version of gmer.


Download GMER Rootkit Scanner from here to your desktop. Double click the exe file.
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.



Click the image to enlarge it


In the right panel, you will see several boxes that have been checked. Ensure the following are unchecked Sections
IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

4 more replies
Relevance 81.59%

When I'm on fb and I click to read comments I get a pop-up saying Having trouble getting data.
Thank you

Answer:[Help] Phone telling me "Having trouble getting Data"

I'm having the same problem on my Lumia 635 Windows Phone the last few days connected through WiFi. Everything else works fine on Facebook but cannot read comments.

4 more replies
Relevance 81.59%

my antivirus software McAfee keep showing me that he need update . i check for updates and it say "your programs are up to date " and after a second it tell me again my computer is at risk . can any body tell me why ? afraid that im hacked i scanned my computer with malwarebytes but no malware found !! thank u

Answer:McAfee keep telling me "your computer is at risk"

Try doing full scans with Malwarebytes and McAfee in Safe Mode. If either find anything, let them remove it. You can also try uninstalling McAfee and downloading the most recent version from their site and installing it to see what happen's.

9 more replies
Relevance 81.59%

Here's one for you Outlook gurus. I have talked to a lot of people about this (including 2 Outlook trainers), and they cannot figure it out. I am about at the end of my rope...

Here's the challenge:

A new entry is put into the Outlook 2000 calendar (double click on the time of the event.)
In that window, there is a drop down menu, which is marked "show time as." In that drop down menu, "busy" is chosen.

After the entry is completed and saved, that date does NOT show in bold, on the calendar pane. Instead, there is a grey box around that date.
When clicking on the "attendee availability" tab, the newly entered calendar event, does not even show up. I know the event has been saved, as it DOES show up in the calendar pane (with a grey box around it - not bolded, as it should be.)

Now, here is the weird part-
The entries that I am having problems with, were done in the last week or so. If I enter one right now, it will appear correctly. This only seems to be happening with older dates I have already entered.
Also, if the "show time as" drop down menu is set to "out of office", saved, then set back to "busy", the date will now show correctly.
This is a community calendar which is used by more than one person.

This problem is causing events to be scheduled at the same time, as Outlook is not recognizing when events have already been scheduled for certain dates.

A couple of variables:
1. The PC was recentl... Read more

More replies
Relevance 81.18%

Outlook 2003:I'm a massive fan of outlooks Search folders, I receive in excess of 400 emails per day, of which approximately 250 need my attention, even if to reply back and give someone an answer.

A problem I find is that I am so busy with my emails, I often need to clean out my inbox. I do this by setting up basic search folders such as "all emails from my team which are in my inbox only" or "any email sent to me which was part of a distribution list in my inbox only" etc...

This is great for filtering my mail and I would like to create a rule as such:

"All mail within my inbox which has been either replied to forwarded by myself".

I can't seem to find any options and I'm hoping an Outlook guru can help

If you don't know the answer, can you try googling it for me to see if you can find anything, loads of heads are better one...

Thanks in advance
 

Answer:Outlook 2003 - Search Folder: viewing "replyed to" & "Forwarded" mail

52 views and no replys? - come on guys I thought this stuff was easy for you lot
 

1 more replies
Relevance 81.18%

I've run SuperAntiSpyware, Ad-Aware, SpyBot and Norton which removed some trojan files and registry items but I'm still getting pop-ups ("Security System Warning" and "System Integrity Scan Wizard"). Below is my HiJackThis log. Thanks in advance!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:00:21 PM, on 4/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\cryptainersrv.exe
C:\WIND... Read more

Answer:"Sys Integrity Scan Wizard" & "Security System Warning" Pop-ups

Hi Welcome to TSG!!
Please visit this webpage for instructions for downloading and running ComboFix.

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.
 

1 more replies
Relevance 81.18%

I'm on a friend's computer who felt it best (God knows why) to upgrade to XP. Not a week later, she gets this "antivirXP08" trojan that showed up hours ago. To get rid of it, she ended up downloading another fake anti-spyware finder called "Spyware Terminator" to get rid of it, which is a derivative of something called the "Crawler Toolbar." So now her security's been compromised and she's up to her ears in viruses, according to Spybot's TeaTimer.

She's run XP's anti-virus a number of times but, foreseeably, this didn't help the problem.

Before I used the anti-malware programs as suggested by the READ ME, I uninstalled any stray trojan or spyware detectors as well as Spybot so as to make sure I didn't leave the TeaTimer on. Thankfully, the original "antivirXP08" trojan that was showing up in my Control Panel is now gone, but for the life of me, I'm unable to remove this "Windows Security Center," which is obviously a fake anti-trojan/spyware program. "WSC" is also accompanied by a blue backdrop that says, "Warning! Spyware Detected on your computer."

The shear tenacity of the trojan was able to keep me from running ComboFix even after I renamed it. What it did exactly is manifest a prompt labeled as a disclaimer for the ComboFix software. I changed ComboFix executable's name to something more esoteric and it seemed to work, but I had to get rid of th... Read more

Answer:"AntivirXP08" Trojan and "Windows Security Alerts" Process

Rest of the logs.
 

4 more replies
Relevance 81.18%

I don't have a clue where to begin trying to fix this problem. I keep getting random icons on my desktop called "online security guide" and "live safety center". There are also many fake balloon warnings appearing and a window titled "Critical System Warning!" that wants me to download stuff. What process can I go through to clean my system. I didn't have this problem until I upgraded to Norton 2008. I am currently running IP tool antivirus and spyware, I also have ran Smitfraudfix, still getting pop ups like crazy. Also my IP tools is finding Trojan.Virtumonde. I use Quicken and it seems to have attacked it because I am no longer able to use it. Any help would be great...thank you!

Answer:"online security guide" and "live safety center"

Hi and welcome to TSF.

Apologies for any delay in replying, but we have been rather busy lately, and, of course, all our helpers are volunteers.

Since it has been a few days since you first posted, please follow these instructions if you still need assistance.

Download Deckard's System Scanner (DSS) to your Desktop . Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - minimised > extra.txt and maximised > main.txt.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt back in this thread (do not attach it).
Please attach extra.txt to your post.


To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.

I will monitor this thread for your reply.

Thank you for your patience.

1 more replies
Relevance 81.18%

My ASUS computer (Windows 7, 64 bit) was infected by "AV Security 2012". It seems that it is bundled with "ZeroAccess Rootkit" because it won't allow any program to run, claiming that they are infected. Besides poping up alerts and windows, it also disabled "System Restore" function and won't allow me to boot into Safe Mode. It does not allow me to delete AV Security 2012v121.exe either.

I read a bunch of articles online about how to remove it, but apparently, the people who developed this virus are reading them too! This version of virus has rendered these instruction useless. This is way beyond me now. I need help from a few Einsteins to kick this virus's butt.

Below is the HijackThis log. It won't let me run DDS, downloaded from the first link, probably killed by the "ZeroAccess Rootkit".

The complete HijackThis log:

===
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:25:14 PM, on 11/10/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Users\Shawn\AppData\Roaming\hAA11uvvS\AV Security 2012v121.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe
C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\Virtual Account Numbers\CitiVAN.exe
... Read more

Answer:Infected with "AV Security 2012" bundled with "ZeroAcess rootkit"

Oh, one more thing, after the infection, the computer told me that I need to restart the computer to install Windows updates and stupidly I did.
 

1 more replies
Relevance 81.18%

My son uses his computer on the net a lot and of course there is a virus out there waiting to serve its twisted master.

He got the wellknown "Live Safety Center" and "Online Security Guide" and it keeps comming back and hijacks his internet browser to redirect to the same page that promises peace and wellbeing for money ... of course.

Here is the DDS log:
"
Deckard's System Scanner v20071014.68
Run by Emil on 2007-11-10 20:43:53
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- HijackThis (run as Emil.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:44:39, on 10-11-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmer\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmer\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmer\F?lles filer\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\agsdyely.exe
C:\Programmer\F?lles filer\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Progra... Read more

Answer:Need to get rid of "Live Safety Center" and "Online Security Guide"

I did follow MicroBell's 5 Step process and the Panda scan said that no virus could be found. However, my Avast anti-virus warned me 5-6 times about files while I was running the Panda virus scanning. One of them was named "win.exe" and was in C:\temp\ but has now been deleted. Every time Avast issued a virus alert I chose the option to delete the file in question.

19 more replies
Relevance 81.18%

Hello y'all,
I'm using Windows 10 on my Asus Notebook, and I'm having difficulty connecting to a specific wifi network.
The error began appearing a couple days ago. Originally I ignored it and just connected to another available wifi, but seeing that the current one is substantially slower than the one I used to use, I wish to resolve the issue.
The wifi network I wish to connect to uses a login/password but I've connected to it many times before. However, now, when I click to connect, a message pops up, asking me to sign into "Windows Security". What account am I supposed to use to sign in?
I've tried my microsoft account, but it still didn't allow me to connect.

More replies
Relevance 81.18%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?
 

Answer:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

16 more replies
Relevance 80.77%

Hello,

I'm hoping someone can help me. I'm using Outlook 2003. I'm designing a new Contacts screen, which better suits the needs of my business.

I have been able to figure out how to everything except for this:

How to I design the "date" and "dollar amount" field values to default to blank/empty instead of defaulting to the word "None" in the case of the "date" field and "$0.00" in the case of the "dollar amount" field?

Any help or direction would be greatly appreciated!
 

More replies
Relevance 79.95%

This has been happening for weeks now and is driving me crazy. Every time I log into AIM after loosing internet connection for maybe a minute, it goes through connecting and transferring then says to me "connection lost". I have internet when I attempt this and have even tried unintalling and reinstalling AIM. I need the latest version for video conferencing, which is required for my work. I am running on Vista as well, but have only had it for a while so I don't know much about it just yet.

Can anyone help?

Thanks!
 

Answer:AIM keeps telling me "Connection Lost"

I have also tried restarting and waiting HOURS to try again.

Please, can someone help??
 

1 more replies
Relevance 79.95%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".


Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":




The second picture is of the properties window of the first .mp3 in the list above:




I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:




Also, the properties window correctly shows the duration also:





I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

Answer:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

8 more replies
Relevance 79.95%

My computer is a DELL Dimension 8200.  My OS is Windows XP,  Home Edition.  My ISP is PeoplePC and I use a dial-up connection.I am experiencing the following described problems with "Outlook Express" and with "Internet Explorer:"Outlook Express:When I attempt to use "Insert Picture" into the body of a new message by left clicking on the small box like icon, which contains mountains a rather large blank screen appears that has a blue border, white/blank interior, small red box with a white cross at the upper right corner (cancel facility) and the Internet Explorer icon (blue "e" with a gold band)  at the upper left corner.  There nothing about such screen that is functional and I remove it by left clicking on the red box with the white "x."  As a consequence of these circumstances, I am unable to insert / embed a picture within e-mails that I prepare to be sent.Internet Explorer:At the "Internet Explorer" screen when I left click on the "Tools" button and then on the "Internet Options" button that appears in the drop down menu only a small screen that very, very quickly flashes and goes away appears.  Consequently, I am unable to access / use those items contained in the "Internet Options" facility.When my home page is booting up after I have connected to the internet, a script error screen appears that includes this, "res//ieframe.dll/navcancl.htm&... Read more

Answer:Multiple Problems With Both "Internet Explorer" and "Outlook Express"

.... dialup.... you have my sympathy.  Do you have SP2 (Service Pack 2) for Windows XP installed?  What protections are you using against viruses and spyware?Have you been able insert pictures in the past?  I gather you're getting a glimpse of this panel for inserting a picture but it's faulty:Is that the panel you're referring to?

5 more replies
Relevance 79.95%

I'm in Active Directory and I see I can export list of folders and OU's but when I check a security group I am unable to get an exported list. anyone have a way of doing this?
 

Answer:AD 2003 Exporting "members" from a "Security Group"

You have to script it, if i find one of mine i'll post it.
 

1 more replies
Relevance 79.95%

Dear Geeks - I have done most of your recommendations trying to get rid of a virus that changes my homepage to topsecuritysite DOT com/ and continually sends me virus warnings and popups eg. "Error Safe" "Adpunisher" "your computer is infected! System detected virus activities" "Your system has critical errors, click here to fix them" type messages. I have run Spybot and Ad-Aware SE. One of the offending programs (not picked up by either of these two) seems to be something called 'Ultimate Defender' which when I try to use Add/remove programs, it won't let me remove it. I have run a 'Hijack this' scan and can send you the notepad file if this will help. It's just hard to know what to trust when the virus is telling me it will save me from viruses! I have never had a virus before - my techie dad advised me to try Hijack This.
Please help if you can.
 

Answer:"Top Security Site" and countless "anti" virus pop-ups

Welcome to MajorGeeks!

Please do not post click-able links to anything that has infected your computer. To do so you are increasing the likelihood of spreading the infection to anyone who inadvertently clicks the link.

HijackThis is not a malware removal tool it is simply a tool that may or may not help identify some of the things that are infecting your computer and it then has the ability to remove those registry entries. It is used as a final step as it does not show everything.

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
Downloading, Installing, and Running HijackThis



When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & ... Read more

1 more replies
Relevance 79.13%

Since I installed Kaspersky V6 to try, I have been receiving these "Certificate signer not found" messages on most secure pages. I use Opera, but I also receive messages using Firefox. I do NOT use IE, but have tried it and there aren't any messages using the same pages. I tried it on my Laptop and the same thing. Here are two examples (1st returns two, 2nd returns three messages);
https://www.ups.com/myups/login?returnto=ht...1&appid=IMS
https://www.fedex.com/fcl/?appName=fclfsm&a...gramIndicator=2

XP Pro sp2,
Opera V7.27,
Firefox V2,
Verizon DSL using Westell modem/router (ports open),
No M$ or other firewall.

It still does this when the program is closed. It doesn't do it on my other HDD (same box, same O/S, different install) using ZoneAlarm.

Ideas?
 

More replies
Relevance 79.13%

Since I installed Kaspersky V6 to try, I have been receiving these "Certificate signer not found" messages on most secure pages. I use Opera, but I also receive messages using Firefox. I do NOT use IE, but have tried it and there aren't any messages using the same pages. I tried it on my Laptop and the same thing. Here are two examples (1st returns two, 2nd returns three messages);
https://www.ups.com/myups/login?returnto=ht...1&appid=IMS
https://www.fedex.com/fcl/?appName=fclfsm&a...gramIndicator=2

XP Pro sp2,
Opera V7.27,
Firefox V2,
Verizon DSL using Westell modem/router (ports open),
No M$ or other firewall.

It still does this when the program is closed. It doesn't do it on my other HDD (same box, same O/S, different install) using ZoneAlarm.

Ideas?
 

Answer:"Certificate signer not found" messages on secure pages using Kaspersky AV

Hi

Kaspersky is fairly powerful application and does in some browsers read the HTTPS differently to some other security apps, dunno why it doesnt do this in IE over FF or Opera,


I note that you now have this fixed by in Kasperskys Network Settings unticking the encrypted connections setting.
 

3 more replies
Relevance 79.13%

OS Version:  Windows 7 Enterprise x 86
IE Version:  IE 11
When a file is being downloaded from an internal website, an error prompt occurs, "certificate is not trusted".
However, it occurs, file can be downloaded properly.
If it can be controlled by Group Policy, please advise
Best solution: an error prompt can be suppressed

More replies
Relevance 79.13%

Have been on 2 sites in the past week that have stopped working when an error message came up, telling me that the site's certificate was invalid, that another site might be trying to impersonate the site I was on, etc., etc. One site I was on at the time was FB, and I could not get to the FB site until I reset my cookies. Today it happened again while on the members.directbuy.com site. I could no longer get to the site once this error message started coming up, and clearing cookies did not help this time. I checked your forum, and there in a closed thread I found info on the problem, which helped me end this error message (thank you!!!) Here's what it said to do (it worked!...I can now get back to the site I was on, and it's back to functioning normally!):

1. Click Start and select Control Panel .
(Windows XP Classic View - click on Windows Start button and
select Settings and Control Panel ).
2. Double-click the Internet Options icon.
3. Select the Privacy tab.
4. Under Settings , click Advanced button.
5. Check the box Override automatic cookie handling under Cookies
section in Advanced Privacy Settings window.
6. Under First-party Cookies , select Accept .
7. Under Third-party Cookies , select Accept .
8. Check the box Always allow session cookies .
9. Click OK .
10. Click OK to exit.
 

Answer:Certificate error message that included "a248.e.akama.net "

Glad you found a solution on our forums!

And welcome to TSG!
 

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I have an issue with Excel, IE 6.0 and Apache 2.0.52. When I open a .xls file from the website that is running Apache 2.0.52, it opens the file within the Excel Plug-in in IE without any problems but when I try to save the file by clicking on File>Save As, it pops up a windows asking me to "Choose a digital certificate" with no certs listed. I have to click on Cancel about 20 times before it finally allows me to save the file. The site is using HTTPS. The strange thing is that I can save the file if I use FireFox.

Any help would be appreciated.....

Answer:"Choose a digital certificate" popup with IE and Excel Plug-in

Clicked on Tools
Clicked on Internet Options
Clicked Advanced
Scrolled down to "Check for publisher's certificate revocation." and unchecked this.
Clicked Apply
Clicked OK
Closed ie

if that fails please do this

Click Here to download IEdll.zip. Save it to your desktop.
Right click on IEdll.zip click on Extract all.
Go to the extracted files and double click on IEdll.bat
Follow the prompts.
It will tell you when it is done.
When finished please restart your computer.

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Annoying, isn't it?
HOW do we forever get rid of this pox upon humanity, oh woe?
Even after installing the certificate into the root store, and shutting off all the suggested "fixes" in IE Options (mixed content off, server revocation off, check this and that off, etc etc etc)
this stupid pointless annoying message (THEY ARE INTERNAL SERVERS HELLO GO AWAY STUPID RED BOX) won't leave.
Please don't waste everyone's time by suggesting putting the sites into trusted servers (like anyone wants to continually answer the also annoying popup asking if we want to open a site in the trusted zone
THAT'S EVEN WORSE).   THE QUESTION is how to shut off the warning on all browsers on all OS (except for Edge in W10 of course, they made it even worse there)   Like you know, in the registry, for example.  On Windows 7 IE 11, for example.
Hey, thanks ahead of time, you're great.

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Hi! I'm new here so sorry if this is in the wrong section... I just got my sony vaio laptop and it has wondows seven on it. I can see the green bar going up and down indicating that my sound is on, but I do not hear anything. Also everytime I try to go to a website it says certificate error and even when I click Proceed to this website it shows no graphics. IS there any way to get rid of that anti virus feature? THE MODEL NUMBER OF MY COMPUTER IS "VPCEB15FX" Also, a fast response is needed. I'm leaving for vacation on the 15th and need this fixed by then. Thanks!

Answer:No sound on Sony vaio Windows 7 and "Certificate Error"

Hello,

Try looking in the device manager under sound and video game controllers, You will need to click on the box with the X inside of it to expand the tree. Look for anything with either a red or yellow marking, these will be errors or warnings. You can usually right click on these and go to properties to see what the problem is. It may be a driver issue.

Start>Right click on my computer>Manage>Device manager.

Hope this helps!

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Answer:Solved: Linksys adapter "can't find certificate" when trying to connect to home netwo

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Am using OUtlook 2003 and wondered whether there is a way to simultaneously view the Calendar and Contacts folders on one screen. Thanks.
 

Answer:Outlook: Simultaneous View of "Calendar" & "Contacts"

Maybe someone else has a better idea, but you could open two instances of Outlook and size the screens so that you could view both windows next to each other.
 

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When you open any letter to view it there are 4 buttons below (ltr): Reply, Delete, Left, Right. Obviously for 'right-handed' people Right button should open next letter and Left - previous. But for some reasons order is reversed. Do you know what is the reason? Is it UI/UX based decision?

Answer:Why "next" and "back" buttons in Mobile Outlook are reversed?

The only sensible thing I can make of it is that you're looking at a list in reverse chronological order (newest at the top), so going forward would go to the next (older) message.

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Hi there,

Since yesterday Eset is warning me very frequently while on Yahoo and on some other websites (such as Stacksocial). I know it happens occasionally to Eset to warn from time to time about an untrusted certificate. What's unusual is how many alerts there are (on Yahoo there are up to 5 in a row and the regularly as long as i stay on the website).

This happens on our 3 PCs using the latest version of Eset Internet Security 10.1.210.2 with the latest database downloaded on Windows 10 CU (64 bit). Someone in my family using Eset is also experiencing the same warnings.

I've included a poll to know your opinions on this. I also included the screenshots of the warnings but since my systems are in French, i included as well a screenshot of the same alert in English that i found on a Eset forum somewhere.

Thanks for reading me, i was just curious to know your opinions on that
 

Answer:Eset throwing warnings about "Untrusted certificate" on Yahoo and other websites. False positive ?

What is being said by ESET - either by staff on the ESET forum or other places - about the issue ?
 

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Please help

I am trying to install OneBridge client onto my mobile phone & when i start to install i get the above error...... I have run a search on this error & cannot find any relevant info.

As always any help would be greatly appreciated x

 

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Hi everyone, my first post.

Just bought a used IBM T41 Thinkpad, which I have to say I'm more than satisfied with. Everything seems to be working fine, however I've yet to have it working on wireless lan. The signal is there, with the little ball swinging it's heart out in the icon tray. Problem is, I get this message coming up all the time saying: "No Certificate has been found". I thought at first that it just meant that I needed to put my DSL code in, but it appears that's not enough.

On further checking in the WLAN properties menu there is a certificate listed with the name "C&W HKT Securnet CA Root", with an expiry date 16.10.2010. When I try to uncheck the button that's next to it, it won't allow me.

Does anyone have any solutions for this?

Many thanks.......!

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On some machines in the company, a setup.exe runs fine but on many other machines the setup.exe shows a pop up that says:
Program name: setup.exe
Publisher: Unknown
File Origin: Network Drive

Why does my machine display Unknown publisher when I know it has a valid certificate because other machines show who the certificate is from and on this machine it doesn't. UAC is turned all the way up and the internet security zone is set to Medium/Low

Answer:setup.exe getting "Publisher: Unknown" when it has a valid certificate

Enable the Include all network paths (UNCs) setting in Internet Options applet.
Click Start, Run and type INETCPL.CPL
Select the Security tab, Local intranet
Click Sites button
Put a checkmark near the following option:
Include all network paths (UNCs)

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Running Windows XP Service Pack 3.

I set this up last night on my own wireless network and it worked fine. I have brought it to another location and I'm getting this error when attempting to log on wirelessly. Both routers are running the same type encryption with the same key.

"windows is unable to find a certificate to log you on to the network"

When the above error disappears, I see the list of available networks with the network I just attempted to connect saying "Validating Identity". That message stays there continuously and I have no throughput.

I have verified the time and date on the computer is correct. Other Windows 7 laptops at this location are working fine wirelessly.

I have tried the advice at this location with no luck.
 

Answer:Solved: "unable to find a certificate to log you on to the network"

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  How do I get -Active Directory Certificate Services "Windows 7"?


?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

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I'd like to learn more about why this was logged in the Event Viewer:  i.imgur.com/a2vTjwD.png
After looking it up, I found this article (https://technet.microsoft.com/library/security/2728973) which stated that "An attacker could use these certificates to spoof content, perform phishing attacks, or perform man-in-the-middle attacks."

I've never seen this logged in the Event Viewer before, and am not sure how to be protected from any of these vulnerabilities that Microsoft has outlined, now that a potential infection could have already happened.


So my question is: how do I remove the certificate? Where are these "disallowed certificates" located?

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Hello, I'm running Windows Vista with outlook 2007. Whenever I open outlook lately I'm getting the following message.
Its showing up under the "tumbleweed desktop validator" pop up. It says "unable to validate certificate". When I click on it I see the below

"DV even description"
Code:
Certificate Revocation Status
Calling Application: Microsoft Outlook
Certificate Name: /C=US/ST=Washington/L=Redmond/O=Microsoft Corporation/CN=Microsoft Corporation
Certificate Issuer: /C=US/ST=Washington/L=Redmond/O=Microsoft Corporation/OU=Copyright (c) 2000 Microsoft Corp./CN=Microsoft Code Signing PCA
Certificate Serial Number: 61469ECB000400000065
Revocation Status: Unable to verify
Validation Protocol: CRL
Validation Url: [URL="http://crl.microsoft.com/pki/crl/products/CodeSignPCA2.crl"][COLOR=#0066cc]http://crl.microsoft.com/pki/crl/products/CodeSignPCA2.crl[/COLOR][/URL]
Revocation information not yet valid

My boss is getting annoyed by it popping up everytime and wants me to find a way to make it go away. I can't uninstall the program as its part of the PKI, but is there a way to remove the certicate thats having problems?
 

Answer:"unable to validate certificate" message

Part of your error message says "Revocation information not yet valid"

Maybe your boss's machine's system date is not correct.
 

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Hi all- I'm operating on a computer with Windows Vista which has Norton 360 installed on it (I think that may be what's causing my problem). I've just hooked up my computer to a new internet source at my university, and the internet works fine- the only problem is when I go to www.hotmail.com and type in my user name and password, I get this error message:
There is a problem with this website's security certificate.

"This organization's certificate has been revoked.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
We recommend that you close this webpage and do not continue to this website.
Click here to close this webpage. "

I know it's not the internet because all my flatmates can sign into hotmail without trouble. And I don't think it's Vista because my flat mate runs on a Vista computer and she also has no problem logging in. Could it be a problem with Norton? I was on the phone with PC World forever (costing me about 30), and they basically told me to try on Mozilla Firefox (which I installed and tried), but had no success. I thought it might be my account but when my friends try on my computer they get the same error message. I've only been able to get into my Hotmail account once before through this long process, but that was before I moved to the new internet source. Does anyone know a way around this problem? I'd apprecia... Read more

Answer:Hotmail site - "certificate error"?

Try the steps below, see if it solves the problem.

1. Open up Norton 360,

2. click on TASKS & SETTINGS.

3. On the right handside click on CHANGE ADVANCE SETTINGS

4. Uncheck TRANSACTION SECURITY

(you might get a pop up asking how long would you like to disable Transaction Security. Check UNTIL I TURN IT BACK ON)

5. Click APPLY > OK

Steve
 

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Hi !
MalwareBytes AntiMalware (MBAM) has detected a new trojan ! New "banktrojan" uses a valid digital certificate !
"In the past few days we have heard several stories about major corporations getting hacked and their security systems completely bypassed.
If anything, that should remind us of how vulnerable our data and privacy are.
The fact of the matter is that there are so many angles one can get exploited that at the end of the day it can leave us wondering what or who to trust.
Take, for example, digital certificates which have been in the spotlight after Stuxnet used some or after Adobe’s servers were breached to sign malware.
The purpose of a digital signature is to guarantee the authenticity of a file from a particular vendor and is provided by one of a few certificate authorities.
Well, we just spotted a new malware sample (Brazilian banking/password stealer) which happens to be signed with a real and valid digital certificate issued by DigiCert.
This certificate is issued to a company called “Buster Paper Comercial Ltda”, a Brazilian company that actually does not exist and was registered with bogus data
"
full story: Digital certificates and malware: a dangerous mix | Malwarebytes Unpacked

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I'm working on a friend's old Dell Latitude D600.
I type in Google.com or Google and this thing keeps wanting to go to https://www.google.com (as in secure with an "s"). I also get an error message saying "Certificate Expired". What is causing this?

The hosts file is normal.

Answer:"Certificate expired" for https://www.Google.com

Google is now redirecting to https:// They are no longer using http. What browser are you using? (IE, Firefox, Chrome)? Delete all temporary internet cache, cookies etc. Do a full scan with Anti Virus software, and Malwarebytes, followed by CCleaner. Try a different browser. Make sure computer has all Windows Updates.

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I bought a Smart Card reader. Its instruction manual directs the user to "disable the 'Certificate Propagation' service from Service.msc in order for the card reader to function properly under Windows 7."

Should I do that?

Answer:Can I disable the "Certificate Propagation" service?

Is the smart card reader labeled as plug and play? If yes, see the first note in this TechNet bulletin:

Certificate Propagation Service

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i was wondering if i really NEED to install the certificate services role in 2008r2

what do i lose by not having it, and what do i gain by using it ?
 

Answer:do i really NEED "certificate services" for my 2008r2 domain ?

It's not something you just turn on, if you're not willing to plan out a proper PKI then I wouldn't worry about it.

The only time I have ever used them is for EAP-TLS wireless authentication. And if you go for PEAP instead you can just use a standalone CA.
 

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Hey everyone, I have somewhat of a puzzling problem and I'd very much appreciate some leads as to what's causing it.

For the past few months (maybe longer) I've been having spoadic internet connectivity issues. My service is AT&T and I have a 2Wire modem, although I'm not sure that has anything to do with it.

I'm beginning to wonder if it has to do with my browser or a problem with my computer's setup itself. What happens is, multiple times every hour (seemingly at random), no programs can establish a secure internet connection for a couple minutes. Skype calls drop, online games freeze, pages stop loading, that sort of thing.

If I try to open my browser again (Chrome mainly, but it happens on all of them), it tells me that the certificate of the page I'm trying to reach is invalid. My homepage is Google though, so I know that's not true.

I basically have to keep opening and closing my browser until that finally stops coming up and then everything will connect to the internet again.

Considering the large amount of time I spend in Skype calls or Google Plus meetings, this is very infuriating to deal with and nothing I'm finding online about the problem seems relevant. Any ideas?

Answer:Random "Certificate is not valid" error

Apologies for the bump, but I managed to replicate the problem and get a screenshot of exactly what it says, in case that helps at all.

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QUESTION (1)?should I perform all of the steps in that link?or start at some other point in the corrective steps because the only issue appears to be the missing ACTION CENTER icon ??

The real question...how do I proceed in order to restore proper function and re-activate the taskbar icon for "ACTION CENTER" that is "greyed out" ?
 

Answer:"Live Security Platinum" (?) virus zapped but problem remains

Hi and welcome to MalwareTips!

I'n Fiery and I would gladly assist you in removing the malware on your computer.

Before we start:

Note that the removal process is not immediate. Depending on the severity of your infection, it could take a long time.
Malware removal can be dangerous. I cannot guarantee the safety of your system as malware can be unpredictable. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system. Therefore, I would advise you to backup all your important files before we start.
Please be patient and stay with me until I give you the green lights and inform you that your PC is clean.
Some tools may be flagged by your antivirus as harmful. Rest assure that ALL the tools we use are safe, the detections are false positives.
The absence of symptoms does not mean your PC is fully disinfected.
If you are unclear about the instructions, please stop and ask. Following the steps in the order that I post them in is vital.
Lastly, if you have requested help on other sites, that will delay and hinder the removal process. Please only stick to one site.

<hr>
You still have a very nasty rootkit on your computer, let's get rid of it before we fix your other issues. We will start the process with the instruction below.

Open OTL. Under custom scan/fixes, copy and paste the following:

:Files
ipconfig /flushdns /c

:Commands
[EMPTYTEMP]
[RESETHOSTS]Click to expand...

Then click R... Read more

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Hello - back with a new XP system and a smorgasbord of new worries. In a way I'm almost tempted to stick with the Windows 98SE exclusively for 'Net browsing and leave this one as "pristine" as possible, but, alas - the lure of speed cannot be resisted...

Anyhow, I just updated and ran Spybot, and the only item that came up is:

"Windows Security Center.AntivirusDisableNotify - 1 entry"

I was only a couple days from the end of the free 90-day NAV trial period included with the new system, so I bought the Norton renewal earlier today, which may have something to do with this. I'm reluctant to have Spybot delete it for fear of disabling something legitimate that NAV needs? But then I've never had that particular item come up in S&D either.

Should I do the fix or leave it be?
Here's a new HJT log, and thanks in advance for any assistance:

Logfile of HijackThis v1.99.1
Scan saved at 8:49:37 PM, on 1/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton I... Read more

Answer:S&D found "Windows Security Center.AntivirusDisableNotify" - Real problem?

Check Here:

http://forums.techguy.org/showthread.php?t=386647&highlight=disable+notify+Spybot

Others (including myself) have experienced this 'problem'...
 

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hi constantly getting " windows security alert warning" application cannot br executed message.have windows 7 home and ie 8please HELP

Answer:windows security alert "application cannot be executed" malware problem

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your logs. 1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.2. The fixes are specific to your problem and should only be used for this issue on this machine.3. If you don't know or understand something, please don't hesitate to ask.4. Please DO NOT run any other tools or scans while I am helping you.5. It is important that you reply to this thread. Do not start a new topic.6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.7. Absence of symptoms does not mean that everything is clear.Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.Save Rkill to your desktop.There are 4 different versions. If one of them won't run then download and try to run the other one. Vista and Win7 users need to right click Rkill and choose Run as Administrator You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.* Rkill.exe* Rkill.com* Rkill.scr* Rkill.pifOnce you've gotten one of them to run then try to immediately run... Read more

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The two main malware items I think I have. I've already assumed I will do a total C: delete and re-install. I've tried lots of things in safemode, etc. with Spybot, Malwarebytes, a Norten scanner, etc. either directly running or downloading/renaming, or by downloading on another computer and using memory stick to transfer. Nothing stays launched, runs nor completes.

What a pain in the butt. I use AVG and whatever it did jumped right through in no time.......I've read lots of posts in cnet, pctools, a few here, etc.

What a mess.

Some people have way to much free time......maybe they ought to get a job somehow using these skills...they'd make a mint.

Pete
 

Answer:"Total Security" and "Antivirus Pro 2010"

simpler to just reformat the whole computer
 

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hey guys, i ended up with these on my pc yesterday and the pop-ups and bogus security warnings are starting to tick me off as i can't get rid of them. i've read some of the other posts on what i need to do and from what i can gather i need to use 'hijackthis' and 'combofix' and these are the logs i get:
HJT log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:45:27, on 05/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps... Read more

Answer:what to do next for removing "bestsellerantivirus" and "security toolbar 7.1"

forgot to add its windows xp sp2, please help as the "alerts" are really annoyingme now
 

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Hey, I don't know if anyone remembers me, but I had this sort of problem last year in December, and it is back again, except I'm pretty sure that is because of an infected svhost or something (the memory usage of one of my svhosts always skyrockets after the computer starts up, I think its the one that controls sound because the sound doesn't work after I was forced to always end te process). Usually, it didn't always crash right away, but now the computer usually can't start up in normal mode. I'm on a different computer now. Right after the desktop appears on my infected computer it will crash right away. Now I can get it to start up in safe mode, and I did a scan (with AVS) and got rid of a few viruses and whatnot, but that didn't solve the problem. Me, being so smart (haha), I already saved a log of a hijakthis sweep and an AVS AntiVirus sweep, just like last time. Here is the hijackthis log (after i did the virus scan):

Logfile of HijackThis v1.99.1
Scan saved at 10:23:19 PM, on 4/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\WINDOWS\Explorer... Read more

Answer:Solved: Computer immediate crash ("svhost" problem?) [moved from XP; Security Help needed]

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I have installed Outlook (which looks more like OE than Live mail, perhaps) and started using it. I am fairly happy. The only thing that bugs me is that it starts up with two windows and two tabs, one of which is the calendar functionality. I can close that down again but it is a pain. Is there a way of executing Outlook so that only Inbox appears? I want to disable the calendar completely and never see it again.

I use an online, cloud computing, calendar since I have many computers and waiting for calendars to synchronise is something I can do without.

Answer:Outlook without "Outlook Today" calendar, Just "Inbox"

Which version of Outlook are you using?

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Hey guys, recently my computer started behaving strangely and I believe I have some sort of a virus. Two icons, with the names of "Live Safety Center" and "Online Security Guide," downloaded themselves onto my desktop. Also I would receive random pop-ups in IE imploring me to "find true love," among other things. Also I would receive a flashing exclamation point on my desktop toolbar stating that I had some sort of a virus and that I should go to a certain site to download software to remove it. There were a few other notifications that would pop up that would say other things, but at the moment I can't remember exactly what they said (although I think it also had to do with a virus on the computer and asking me to click on something to get rid of it). Any ideas on what's happening here? Thank you in advance for taking a look for me.

Here's my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:37:06 AM, on 11/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system... Read more

Answer:Malware/Virus Problem ("Live Safety Center/Online Security Guide")

Please do this:

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your thread in the HijackThis Log Help Forum.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.

What DSS will do: create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

---------------------------------------------------------------------------------------------

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Hi all,

First, let me apologise in advanced if my posting is not very clear. Just woke up and haven't had a morning cuppa. OK, on to business.

Last night, my dad was browsing the Internet, then clicked on a link which redirected him to a malware infected site.

Now, since then, he's been getting popups to download supposed antivirus software, and a constant message in the taskbar: "You have a security problem!"

Running Spybot last night, it only detected 2 entries of SmitFraud.C which were subsequently deleted. I will attach the HJT log and the Spybot fixes log:
--- Report generated: 2009-01-04 06:39 ---

Hint of the Day: Click the bar at the right of this to see more information! ()
Smitfraud-C.: [SBI $73403668] Autorun settings (Registry value, fixed)
HKEY_USERS\S-1-5-21-569638502-533802062-3149673727-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\MSFox

Smitfraud-C.: [SBI $73403668] Program file (File, fixed)
C:\Users\Mark\AppData\Local\Temp\a.exe
--- Spybot - Search & Destroy version: 1.6.0 (build: 20080729) ---

2008-07-30 blindman.exe (1.0.0.8)
2008-01-28 SDDelFile.exe (1.0.2.4)
2008-07-30 SDFiles.exe (1.6.0.4)
2008-07-30 SDMain.exe (1.0.0.6)
2008-07-30 SDShred.exe (1.0.2.3)
2008-07-30 SDUpdate.exe (1.6.0.9)
2008-07-30 SDWinSec.exe (1.0.0.12)
2008-07-30 SpybotSD.exe (1.6.0.31)
2008-09-16 TeaTimer.exe (1.6.3.25)
2008-08-11 unins000.exe (51.49.0.0)
2008-07-30 Update.exe (1.6.0.7)
2008-10-22 advcheck.dll (1.6.2.13)
2007-04-02 aports.dll... Read more

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Relevance 77.49%

I'm visiting grandchildren, and they've acquired a horrible thing. I am unable to access many files, things disappear, especially anti-"anything" software. And I've got thousands of pop-ups re: "security tool". I'm really kind of a novice, especially on their computer, but I'd really like to get rid of this for them. As it is now, they are totally unable to use it. It has Win NT int epx 7. Thanks to anyone who can try to help me.......

Answer:"Security Tool" Problem--can't access fixes

Quote:





Originally Posted by stolensoul


I'm visiting grandchildren, and they've acquired a horrible thing. I am unable to access many files, things disappear, especially anti-"anything" software. And I've got thousands of pop-ups re: "security tool". I'm really kind of a novice, especially on their computer, but I'd really like to get rid of this for them. As it is now, they are totally unable to use it. It has Win NT int epx 7. Thanks to anyone who can try to help me.......




Sorry,I should have said at beginning--I am able to download DDS, but unable to do scan. Same with GMER. Is there any way I can get around this mess?

1 more replies
Relevance 77.49%

So I have this "Security Tool" that has downloaded itself onto my computer and I cannot get it off. It keeps giving me pop ups as to whats "wrong" with my computer. Along with that my Symmantic antivirus keeps finding viruses that I can't seem to get rid of either. They are Packed.Generic.258, Infostealer, and Backdoor.DMSpammer. File names for the last two show up as qtplugin.exe and rundl22.exe. And on top of it all my background is completely blacked out and I cannot get to my icons (or see them for that matter), the only things I can see is my menu bar and the start button. I've tried using system restore with no luck. symmantic antivirus with no luck, ad-aware with no luck, winfix and cleanup with no luck. Oh and I know that the Security tool is somewhere in my (documents and settings\all users\application data\83015219)

Here is my Hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 8:45:06 PM, on 10/21/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\CTs... Read more

Answer:Problem with "Security Tool" and possibly other problems

13 more replies
Relevance 77.49%

Hi people:

I have the problem of the virus shdocpe.dll/. I was looking at this web http://www.greyknight17.com/spyware.htm, I have managed to discharge the Hijackthis (v.199.1) and the Analyzer. I continue the instructions but when I give to "scan and save log" the the notepad keeps it me but said notebook is empties. That I am doing badly? The truth is that I have problems with the language (I am Spanish) is a quite complex level. I expect that me can to help to weigh of all, THANKS.

Answer:"res://C:\WINDOWS\system32\shdocpe.dll/security.htm" this is my problem. Help?

Welcome to TSF.

No problem with the language. We understand what you are saying here. Can you give us the original hijackthis.log file? That one shouldn't be empty.

7 more replies
Relevance 76.67%

Hey folks,

My first post on here but I'm in serious trouble. I got a "new" (to me anyway) desktop running XP today and found the audio hardware wasn't working. So I pillaged an old machine for its sound card, and inserted that onto the motherboard. Also connected the Aux and CD lines to the top of the daughterboard.

Since then, to my horror, the machine has failed to boot. All plugged in, keyboard working, screen on and being used on another box for this very post. All I get now is the usual chirps from the internal soundcard followed by a few very low notes, definitely depressing so I guess they're suggesting something's failed. There's no further action from the CPU, the fan still works, but there is no screen output whatever.

Have I fried the motherboard without realising?!

Also, ironically, the last failure tone was delivered by my speakers through the originally non-responsive audio hardware!

I'd love a bit of help on this one, because my knowledge of computers' insidey bits is pretty poor.

Many thanks,

Joe.
 

Answer:Desktop boot problem after sound card "meddling"... just a "beep" failure tone.

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I am using Norton Security 2005 on a DELL notebook running W2K. I noticed that the Norton Log Viewer had a very redundant entry under the Symantec Resource Center/Alerts section. The entry appears dozens and dozens of times timed a few seconds apart. The entry is preceded by a red circle with a cross in it and reads:

12/13/2004 11:16:11 AM Unauthorized access logged

"SymProtect Event Details:
Time: 12/13/2004 11:16:11 AM
Actor: C:\WINNT\system32\services.exe (PID=256)
Target: C:\Program Files\Common Files\Symantec Shared\ccApp.exe
Action: Unauthorized access
Reaction: Unauthorized access stopped

http://www.symantec.com"

It appears that Norton is stopping a normal Windows function from occurring.

Please note that the issue I have been battling is that my Norton Security software needs to be "activated" every few days which I think is a sympton of this stated problem.

Does this appear to be normal? The Norton web site offers very little help.
 

Answer:Norton Security 2005 "problem?"

11 more replies
Relevance 76.67%

New poster, however I've used your spyware removal process a dozen times, and its worked everytime, so a big thanks for being so articulate in your instructions.

I'm currently working on another PC that maybe infected with the HSA hijacker and I wanted to clarify something before I proceed. Your instructions are very explicit in the services to look for in your "READ ME FIRST..."on spyware removal i.e.

Network Security Service
Workstation Netlogon Service
Remote Procedure Call (RPC) Helper

I have found "Network Security Service (NSS)" running, and not "Network Security Service". Are these the same?

The reason I ask is that Network Security Service (NSS) is mentioned in other posts as a problem, but its not called out in your explicit instructions.

Thanks
Mutley
 

Answer:Is "Network Security Service (NSS)" a problem?

Yes! It is the same thing. At the current time, there is no valid service that is named:

Network Security Service or Network Security Service (NSS)
 

6 more replies
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So,as we all noticed couple a days ago,new version of MSE is offered to upgrade through Windows Update.
Since,I am a satisfied user of MSE,I decided to upgrade,but...there has to be at least one BUT
My system successfuly downloaded an upgrade,but somewhere near the end of the instalation,it raises a flag"There was a problem during an apgrade..."
OK,let's try again.Same thing.Tried couple more times,but same result.Then decided to completely uninstall MSE from my system,download new version through download center and start an installation again.
Validation check-passess,instalation starts,but again,after sometimes,instalation suddenly stops,acting like it is still installing,but there is no CPU usage for more then a 30 minutes.
Anybody else faces similar problem,or even better,anybody else faced similar problem and solved it?
Thanks in advance,
Cheers?

Answer:"New" Microsoft Security Essentials 1.1.193-problem

Well this threads going to get moved but anyway, yeah i had this issue no matter it failed tried 5 times..some how mine uninstalled itself and i just got the new version again and installed it..

so uninstall it and re-download it..

EDIT: Problem Solved all in the same day the upgrade became available.

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Relevance 76.67%

Keep getting popups about computer being infected. The windows are titled "Internet Security 2010". Can't open applications such as system restore. And I attached a screenshot of my unwanted desktop background. Seems to be a rather common problem with other users lately. Also, it won't let me run dds.

Answer:Have the "Internet Security 2010" problem

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Double-click dds to run it. When you get the warning, 'Application cannot be executed', leave it open, then double-click dds again. It should run. Post/attach the logs as requested.

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19 more replies
Relevance 76.67%

Hi

I'm trying to login to an account I have at this URL: https://newsaccount60.forteinc.com/

When I go to this link, I get a Windows Security panel asking for a Username & Password. When I input the correct credentials the panel just reappears and then the page goes to an "Invalid Credentials" page after a few retries.

I have contacted CS at Forte Inc and they tell me that I am presenting a blank username with the correct password.

I can login with the same credentials on a WinXP machine.

I'm using Outpost Security Suite which I've tried disabling to no avail (the same app is running on the XP machine). I've also checked for cookies but cannot find any referring to the Forte Inc site.

Has anyone got any idea what could be causing this problem?

Cheers - Andy

Answer:Win7/IE8 "Windows Security" Problem

Hi,

Maybe you can try this

In you IE go to Tool > Internet options > Advance > Then click on Reset and close

Go to Control Panel\All Control Panel Items\Credential Manager\Add generic credentials

Remove the credentials there and Add your then try

Hope that helps

9 more replies
Relevance 76.67%

Hi - I started getting this annoying popups today. There's a red sheild down by where the clock is and it keeps sending these popups for "a security problem." Any help would be appreciated!

Here is my hijackthis log (I hope I did this right)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:44:57, on 2008.09.18.
Platform: Windows XP Szervizcsomag 2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Security\Panda Antivirus 2008\pavsrv51.exe
C:\Program Files\Panda Security\Panda Antivirus 2008\AVENGINE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Panda Security\Panda Antivirus 2008\PsCtrls.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Security\Panda Antivirus 2008\PsImSvc.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\All Users\Application Data\lgjglkvg\dcjyxunu.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Panda Security\Panda Antivirus 2008\APVXDWIN.EXE
C:\Program Files\NoteBurner\VTBurnerGUI.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.... Read more

Answer:Solved: "You have a security problem" popups HELP

I REALLY need help with solving this!!!!! Please, please help someone -- I'm afraid my kids are going to hit one of these popups and screw things up even more.
 

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Relevance 76.67%

Hi everybody,

I suddenly lost the ability to connect to the internet through cable. I think it is related to the security update addressing a vulnerability in kerberus (http://support.microsoft.com/kb/3011780). I have no idea what it does, but I'm reasonably sure that it happened just after the update.

The network connection keeps cycling between "identifying" and "network cable unplugged" every 2-3 seconds.

I'm running windows 7 on an older lenovo laptop and I've tried rebooting, system restore, reinstalling the drivers, removing lenovo's connectivity program, uninstalling the security update manually but all to no avail.

A thread with a similar problem led me to try changing the "link speed and duplex" from "auto negotiation" to "10 mbps full duplex" under the advanced tab of the network connection properties, this gives me a network connection but no internet access.

Connecting the cable through the side of the computer changes nothing compared to connection through the docking station.

I can access the internet just fine through wifi.

Any ideas? Any help will be much appreciated. Thanks.
 

Answer:Mysterious "Identifying"/"cable unplugged" cycle Internet connection problem

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