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Startup error 0xc000021a in windows 8

Question: Startup error 0xc000021a in windows 8

I tried different methods in this error like, refresh pc(can't refresh),system restore (can't restore), CMD - bootrec/fixboot, bootrec/scanos.....etc. and SFC/scannow(didn't work) , I tried the startup settings where you can see F1-F9, tried safe mode to disable driver signature options but it won't work, same error pops up in the startup (0xc000021a). I tried using the windows 8 installer- repair my computer option- but startup settings is not there. i can't go to safe mode. please help how to fix this error without losing my files. THANK YOU

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Preferred Solution: Startup error 0xc000021a in windows 8

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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my sister did force shut down to my PC while he was updating and now I have that error 0xc000021a I have tried safe mode ,autoreprair someone know how to solve it

Answer:Windows 8.1 0xc000021a error

What is the exact error message?
 
Can you boot into Windows at all?

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So it all started last night when i accidentally tripped on my power cord, unplugging it from tthe tower during the login screen. At first, I thought nothing of it, and I just restarted the computer. But unfortunately I was met with the BSOD with that error code. All of the online solutions I have encountered that don't involve removing all my files or using a windows 8 installation disk I have tried.
So then after the BSOD I restart and get to a screen saying automatic repair failed. I try to refresh the PC- no luck. I'm definitely not resetting my PC and losing all my files so I go into advanced options. Foolishly I have no backup USB or anything so I try a system restore. Nothing happens, same old BSOD. Then I try the various command console solutions i found in the advanced settings command prompt.All of them don't work and give me a reply saying that the image was not found or "drwtsn32.exe" was not found in the image specified or whatever. It is always prefaced with "x:\windows\system32", not C:\. I cannot start in safe mode and disabling driver signature enforcement also didn't work. Any help before i just buy a windows 8 installation disk would be greatly appreciated.

Answer:Windows 8 0xc000021a Error

I have an asus btw, so the uefi/bios is kind of weird.

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Yesterday I successfully installed Windows 10 as per Microsoft instructions only to find today an error message stating “Error 0xc000021a Terminate yes or no”. I clicked yes thinking this was the correct course of action, but unfortunately, I have not been able to connect to Windows since.
When starting my PC a message appears stating there has been a problem and will restart in a few moments. An automatic repair screen appears followed by a screen asking “Choose your keyboard layout”. This screen is frozen and I’m unable to use the mouse or touchscreen. I can proceed no further.
My PC affected is an HP Touch smart 310
Regards
George Briggs

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Help!
 
I reboot my PC last week as the computer seemed not responding and I ended up like this:
 
First, it was a black screen with 'autochk program not found - skipping AUTOCHECK
 
Then, the blue screen appeared, revealing the error code 0xc000021a
 
The computer automatically restarted and directed me to the automatic repair screen. Choosing restart will cause the PC to repeat the error again.
 
I tried the method stated in http://appuals.com/best-fix-steps-fix-error-0xc000021a/ but it does not work.
 
I downloaded GTA V from steam on the day before the PC crashed and I ran it. This was the only program I download recently before the PC crash
 
Please Help.
 
James

Answer:Help! Windows 10 won't start. Error: 0xC000021A

Start with these free, bootable hardware diagnostics:  http://www.carrona.org/initdiag.html

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Hi All..

I was reviewing my windows updates and saw two optional updates that were pending. First one was for MS office and it went through fine. Second one was some update to AMD vision control center. During that update screen flashed couple of times and went for re-start. After that I am unable to get into the system. I tried safe mode/debugging/low resolution mode etc.. But all resulted in the same blue screen with the 0xc000021a error message.

I am able to go only to command prompt. Nothing else (fortunately I am able to backup my photos by connecting external hard drive and using command prompt). I checked the SRT log file but it doesn't say any issue. All passed.

I tried refresh PC but it came back and said "There was a problem refreshing your PC. No changes made".

I tried using win ISO image bootable flash drive. It couldn't get through me in (I just tried with PC repair option when I booted with ISO image).

Is there a way I can get over it without re-installing?

Thanks in advance...

Krishnan V

Answer:Windows 8.1 - Error 0XC000021A after optional updates

try.....
STEP 1: Enter cmd
STEP 2: Now in the Command prompt just type System Root\System32\Drwtsn32.exe -I?. This process will register the Dr.Watson as the default system debugger which has to be -> Press Enter.
STEP 3: Again type System Root\System32\Drwtsn32.exe and then in the window choose the option which are Append to existing log file, Create crash dump and Visual Notification.
STEP 4: After setting it up restart the computer by pressing F8 in the startup and select Last known good configuration.
STEP 5: Once it got booted up, again restart the system in the normal and now try to look at your optional updates to make sure not to install whatever may have broken it before.

If this does not work then you may have to reinstall.

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As this is my first post, I did look for similar issues, but didn't find one.


I am by no means a computer expert, but have grown up around them, and have used them actively for the majority of my life, so I have a fair familiarity with them.

I recently completed my first PC build, and everything worked flawlessly. Windows 10 installed and ran fine, all my hardware was recognized without issue, and everything updated automatically upon startup. My goal was a strictly game-centric build, no overclocking or anything.

I come home today, and realize that my PC goes into the windows auto repair immediately, prompting me with an 0xc000021a error. My motherboard debug LCD was prompting me with b2 (short) 99 (short) a2 (long) my manual is very vague about it, but from what I have gleaned, it has to do with my peripherals, so I unplugged mouse and keyboard (supposedly 99 represents one or the other), no luck.

I initially tried to do a system reset, and it got to about 20% (both with and without saving personal files) and said that the process could not be completed, so I resorted to safe mode.I tried booting the computer in safe mode just to try to make some progress, and then upon rebooting to enter safe mode, it froze. I let it sit for several minutes before I manually reset the computer. Now it cycles between black screen, and MSI logo back and forth. I can enter BIOS, if I time it right. I can't get it to bring up the windows advanced options screen (to do system... Read more

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I own Dell laptop (windows 8 pro with media centre -- GENUNE , NO PIRATING,nothing cracked) which is hardly 3 years old.. it juat worked fine till yesterday evening.. i was playing saints row 4 and after closing that game noticed that the battery is about to get low to 10 %.. i just kept it in sleep mode to charge it later as the current was not there in home.. when i juat make it resume u juat got a blue screen saying "Your PC ran into a problem and needs to restart.We're collecting some info,and then we'll restart for u(100 % complete)" and iam stuck here with no change in screen in the meantime the area of the processor fan gets heated to such an extenct that we cant even able to touch it...

Answer:Windows 8 wont start with error : 0xc000021a

Try this:---http://www.regmender.com/how-to-fix-windows-8-error-0xc000021a.html

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Asus S200E notebook, Win 8 Pro

I recently took in this laptop for my neighbor. The original idea was to scan and clean up the system. I set the laptop up in my office, ran an MSE full scan with no issues. Then ran a full Malwarebytes scan, which returned a few pups, which were removed.

After tending to other matters, I turned back to the laptop to find notification that there was a problem and windows had to restart. I ran another MWB scan only to have the system restart again. This time, the system tried to repair itself with automatic repair. No go. All reboots ended up back at the advanced startup options screen. No ability to restore the system image, no system restore. All I could get to was the cmd prompt.

Googling turned up all sorts of people with this issue (mostly older posts), but very few solutions.

This fix got my system booted again by removing pending update operations.

Apparently, an MS update is the source of the problem. To further reinforce this, until I turned off automatic updating, it would happen again. I also disconnected the machine from my network to revoke its internet access.

So the machine is no longer having start issues, but I'm not sure which update it is. I have 17 pending optional updates, but those haven't installed, so I doubt they're an issue.

I checked update history and there are 29 failed updates. All are dated within the period that the laptop has been in my possession.

I think it would be quit tedious to hide each one individ... Read more

Answer:Stop Error 0xc000021a after windows updates

Just in case it helps, here's a list of the failed updates. Again, using DISM to remove pending updates got me back into windows. Turning off Auto Update prevented reoccurrences:

Failed updates part 1:

Failed updates part 2:

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Asus S200E notebook, Win 8 Pro, UEFI.
I recently took in this laptop for my neighbor. The original idea was to scan and clean up the system. I set the laptop up in my office, ran an MSE full scan with no issues. Then ran a full Malwarebytes scan, which returned a few pups, which were removed.
After tending to other matters, I turned back to the laptop to find notification that there was a problem and windows had to restart. I ran another MWB scan only to have the system restart again. This time, the system tried to repair itself with automatic repair. No go. All reboots ended up back at the advanced startup options screen. No ability to restore the system image, no system restore. All I could get to was the cmd prompt.
Googling turned up all sorts of people with this issue (mostly older posts), but very few solutions.This fix got my system booted again by removing pending update operations.
Apparently, an MS update is the source of the problem. To further reinforce this, until I turned off automatic updating, it would happen again. I also disconnected the machine from my network to revoke its internet access.
So the machine is no longer having start issues, but I'm not sure which update it is. I have 17 pending optional updates, but those haven't installed, so I doubt they're an issue.
I checked update history and there are 29 failed updates. All are dated within the period that the laptop has been in my possession.
I think it would be quit tedious to hide each one individual... Read more

Answer:Stop Error 0xc000021a after windows updates

Microsoft pulled some botched updates after people got BSOD's. Specifically

KB 2982791, KB 2970228, KB 2975719, and KB 2975331

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I have a g75vw Asus laptop which for the most part has worked fine. Late June the computer simply wouldn't boot into windows giving the error 0xc000021a next to the " " icon. This computer was originally using windows 7 but I upgraded soon after windows 8 was released in October. For about a week before the crashing, I had been using a ubuntu 12.04 live boot jump drive for learning python. It was after a linux boot that the computer crashed but I do not think the events are related. I had also installed connectify.me, a program that turns a laptops wi-fi adapter into a router which worked well for about a week before the crash. I have gone through all of the generic hoops including safe mode(s) system recovery using a usb flash drive, refresh, and the existent yet worthless self diagnosing tool. Microsoft was unable to help without a 100 dollar fee. 

Answer:Windows 8 doesn't boot. Error 0xc000021a

0xc000021a error usually means some issue with crucial system files, which could be actually caused by some bad hardware as well. I'd start with checking hard drive... Run hard drive diagnostics: http://www.bleepingcomputer.com/forums/topic28744.html/page__view__findpost__p__160520Make sure, you select tool, which is appropriate for the brand of your hard drive.Depending on the program, it'll create bootable floppy, or bootable CD.If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.For Toshiba hard drives, see here: http://storage.toshiba.com/storage-services-support/warranty-support/software-utilities#diagnosticNote : If you do not know how to set your computer to boot from CD follow the steps here

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I need help with this error code every time I run my laptop i get this blue screen and I don't know what to do. I researched online and some said something about a DVD which I don't have so can anyone help please!?

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Today, I've been racking my brain trying to figure out how to recover from a problem with winlogon.exe which caused a "Windows logon process terminated" error with codes 0xc00021a and 0xc000034.

I found this article and it helped but didn't solve the problem. I thought I was faced with having to run a repair of the Windows installation, if not re-install.

That is until I decided to scan winlogon.exe using one of the online scanning services, like Jotti or Virus Total, to see if winlogon.exe had been infected. That's when I discovered the file was MISSING from \windows\system32. A Google search on a missing winlogon.exe file turned up this thread which provided the solution I needed!!!!

Many thanks to "coderitr" for your post! Copying winlogon.exe from \windows\servicepackfiles to \windows\system32 solved the problem beautifully!

Thanks!!!!!

Peace...
 

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I booted my backup PC with Windows 10 Preview on it after seeing the availability of build 10041 announced. The update was there along with a lot of other invalid updates. I boot up WIN10 at at least every other day to see what's new. So I was surprised see so many of these other updates. Many of them were for Intel HD 4600 graphics and ASUS Bluetooth hardware that would be imbedded on the MB. But my Win10 PC is AMD based and has AMD Radeon 3300 on-board graphics and no on-board Bluetooth. The strange thing is that those updates that cause the error are appropriate for my other main PC which is ASUS Z97-PRO and Intel i-469K based with Intel on-board HD4600 graphics... and ASUS on-board Bluetooth. It's spooky but it is as if windows update is confusing its search with my other Windows 7 PC. In WIN10 9926 Windows Update you can't decline an update that the system finds for you.

The system suddenly does a restart and then it can't find the C: drive. I have to power off the power supply for 10 sec and restart to get back to being able to see the SATA1 drive. I had to work through three cycles of those invalid updates and on the last I got the final 21a error code... after that on the next Win10 boot the build 10041 started to install normally.

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Not really tech savy so any help is appreciated...
Receiving the error code upon start up and unable to access normal functions.

Answer:Windows 8 Issue: Error 0xc000021a: Dell Inspirion N4111

By "unable to access normal functions" do you mean you can't boot into Windows?

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had one last week that was a little different and it just magically disappeared (I'm building a new computer as soon as this semester ends if this computer will last that long).

I have MOST everything backed up on an external hard drive, but when i had tried to copy the my documents folder, it kept giving me an error, and I don't remember if I copied any of it over or not. The programs are all backed up, but AFAIK any documents I had are still on there, and I'd REALLY REALLY like to make a clean sweep through the computer and get as much copied over as possible.

It's windows xp home with SP3. It started after running an AVG scan overnight and the computer went on standby during the scan. My mom tried to wake the computer up and it froze and when i rebooted it (hit the power button once and it gave me the option to shut down, restart or go to standby like it would if i had gone to the start menu and done it) it gave me a BSOD (process1_initialization_failed), and i tried again and it gave me a different BSOD (the one im posting about).

I have a recovery console.ISO on a CD that I found off of these forums and it works, but I DO NOT have the windows XP CD. It's a Dell dimension 4600 (from late 2003 hehe).

I'd rather not have to wipe the HD or buy a new one because I don't want to spend money on this computer...If I can fix it with recovery console or by getting a windows cd from someone (if i can find one) that would be ideal.

please tell... Read more

Answer:Solved: BSOD 0xc000021a {fatal system error} windows xp home

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Hi,
My laptop on startup will BSOD (started last week), windows will repair and eventually, I can use F8 then F7 to boot.
Really appreciate the help in isolating what apps/drivers are causing this.

Thanks in advance!

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I recently updated my PC to windows 10. It worked fine for a couple of weeks, but then it stopped booting. I started it regularly, and it showed the HP logo with the spinning circle, but then it just loaded into a flashing grey and black screen. Booting it in safe mode only got me a blue screen error, with the 0xc000021a error. I've looked pretty much everywhere, and I can't find a fix that works. Sfc scans stop at 100% verification and say "Windows resource protection could not perform the requested operation." I tried "CHKDSK C: /R, but it found no errors. Any other fixes seemed to require launching windows for downloads / file access, and I can't appear to do that. Any help would be much appreciated, so thank you to anyone who replies!

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Question: Error 0xc000021a

Dear BC,
 
My system is windows 8.1, notebook is asus k55a, 4GB RAM.
 
I had some problem in that notebook:
 
When i turn it on after metro style display got blue color with that ,,Error 0xc000021a" title.
 
After i turn it of manually and after it booted fine.
 
what happened, why it had such error first?
 
Please need ur advises.
 
Thanks in advanced.

Answer:Error 0xc000021a

Sometimes BSODs just happen. As long as the fault isn't chronic there is no worry.

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Question: 0xc000021a error

I was using my computer everyday till about a week ago.  I woke up to find my computer turned off.  Maybe a power outage in the middle of the night.  I hit the power button and it went to the loading screen with the rotating icon at the bottom of the screen.Since then i have tried almost all ideals i could find on the web.  I can not download or go into files as i can not load windows to do so.  i cant even get into safe mode unless you have a way that works.  I have alot of information on my computer and would like to keep it.

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Question: Error: 0xc000021a

Please assist with error on blue screen 0xc000021a it keeps going to the diagnosing and restart. What do I do to fix this and work as normal? Please help

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Question: Error 0xc000021a

Hi,

My brother turned on is computer and got this code 0xc000021a , I wondered if anybody can help please.

He tells me that he has tried all different options but nothing works.

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hello everybody, suddenly today when i tried to boot my pc pc i faced the "0xC000021A" error. I have tried a lot of things such as safe mode, windows auto repair and "bootrec /fixmbr" & "bootrec /fixboot" commands but nothing worked...I am desperate... Thanks in advance for your help

Answer:Windows 8.1 pro "0xC000021A" error at boot

This page seems to have the most useful info:
Windows 8 Pro cannot boot - Error 0xC000021a - Microsoft Community

The post with heading: AmirOveisi replied on January 12, 2013

seems to have a fix that didn't require a Windows install. I'm not sure what he's referring to Must be in the boot option screen.

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By "dead" I mean it is not doing anything.
Hi. I started my Samsung laptop today to find the entitled error. No "help" I have come across has worked, especially on microbrain's website. It says it is collecting some "error info" and has not moved from 0% since it started nearly 25 minutes ago. As soon as I saw it I knew it was a fake non-error, not doing anything, and certainly not fixing anything.
Pressing F8 is ignored by this wonderful piece of nothing, and I can't make the drive work via a USB dock using another windose OS on another drive, either.
How can I fix it?
Thanks.

Answer:'0xc000021a' dead error

I'm on mobile so I can't see the edit button.
I don't have this installation disc and I can't make a boot USB disk, either, because I can't get into it st all. It keeps on either going to the Samsung splash screen with the rotating icon then not doing anything, yo the error/error info-"collecting" screen immediately where it reboots immediately and alleges to try again, or it mentions it is "preparing automatic repair", which I don't know why it's called that because it does NOTHING automatically/by default, and does NOT repair ANYTHING.

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Hey guys I keep getting the following BSOD 0xc000021a error at boot on Win 8.1 Pro wmc x64. I cannot log on to windows, as I have computer background, I have tried to diagnose it myself but unfortunately I am at a dead end and need help. The only way I can gain access is by running Win 8.1 with driver signature enforcement disabled at start-up.

My computer is Vaio VPCCB15fa Win 8.1 pro x64 and Win 7 ult. x64 dual boot.

Answer:0xc000021a error at boot Win 8.1 Pro wmc x64

I have run the dm log collector but the zip file it outputs is insanely small, well here it is.

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Ok, I clicked 'update and restart' while turning off my Surface RT, and instead of booting my OS, Windows collecte 'some error information' and restarted to a BitLocker error screen asking me for my recovery key. So, I went on the microsoft website with my phone and found the recovery key, typed it in and tapped 'Continue', but it eventually says 'Automatic Repair couldn't repair your PC'. I tap 'Advanced options' and then 'Continue:Exit and continue to Windows RT'', but I just end up at the original BitLocker error screen. If I go to 'Troubleshoot' and try 'Refresh your PC', it says 'the drive where Windows is installed is locked. Unlock the drive and try again. I tap 'Cancel' (the only option) and try 'Advanced options' then 'Automatic Repair', I get the same error screen as before, so I tap 'Startup Settings' and then 'Restart'. Eventually, I get a BitLocker screen that says ''you must enter your recovery key to access Startup Settings: to protect the privacy of your data, BitLocker has prevented the unlocking of your drive. You'll need to enter the recovery key.' Then there's nothing but some text at the bottom telling me to 'press enter or the windows key'. The problem here is that when I press enter or the Windows key, nothing happens. It just stays on that screen for a minute or so, and then ... Read more

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My Lenovo keeps going around in a circle of issues. Only over 12 months. I've tried everything but I still get the same error.  

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I've downloaded Windows 8 Developer Preview With Developer Tools 64bit Image file and burn it into a usb hdd.
Whenever i want to install it says like that..........
Your PC ran into a problem that it couldn't
handle, and now it needs to restart.

You can search for the error online: 0xc000021a
Can any one help me to resolve the problem.............My Laptop is Dell Latitude E5410. Core i3 CPU, 6GB of Ram, Intel HD Graphics,

Answer:Installation error 0xc000021a

May be a faulty USB stick.

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I kept my computer on over night and I accidentally hit the print screen button. I have a special program called 'Greenshot' so it overlays the screen with a grid region selector and lets you drag and save. I didn't drag and save so I left it like that over night.

As soon as I woke the computer up it froze the entire screen nothing could be down. Also a message pop up about failed nvidia drivers. I decided to just force reset my computer since their was nothing I could do.

Boot it up and got all the way to the logo and loading screen. A few seconds after I BSOD with the error 0xc000021a.

Reset the computer and the auto repair screen came up. I won't let me reinstall windows w/ keeping personal files, safe mode doesn't help nor does the force drivers option, I have no idea if windows have "Boot from last known boot" or have it verity all system64 files like windows 7. Nothing work in the repair menu but the command prompt which is label X Drive instead of C drive by default.

I heard windows 10 likes to secretly update bios so I don't know it that could be the problem. Anyways I have had boot loops in the past where if I plug too many usb devices in the back IO panel the computer will just boot loop.

Answer:BSOD error 0xc000021a

Hi Zersuit,

Welcome to the 10forums.

As you are unable to boot proper into the system, please try the bootable tests from Hardware Diagnostics

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Alright so here I go... I get home from work and boot my PC, only to find it wasn't responding to anything and the clock dissappeared from the welcome screen. So, as most other people would, I hard reset it as it would not respond to the power button.

However, I seem to have created a problem for myself... I'm now stuck in a bootloop in which the PC refuses to fix itself. I start it... I get error 0xc000021a in a bsod and it reboots to try and repair, in which that fails. I have tried a 2 separate system restores, both 28th and 23rd of January, to no avail.

Sorry that I cannot create any dump of any kind, as I can't even access any part of my PC.

I've tried other methods such as the DISM command, only to get some error stating that I'm supposed to use an /online command. Eh?
I've tried booting into safe mode, only to get the exact same error.
I cannot refresh or reboot as I do not have access to a disk or flash drive at this point (my kid sister snapped my disc in a fit of rage, irrelevant but worth noting.)

I can't even chkdsk because it says something about the HDD being locked?

For future reference, this is a custom built PC so there's no telling what I did.

My system specs are as follows:
Gigabyte GA-H81M-HD3 mobo
Windows 8.1 Pro 64-bit
8gb DDR3 ADATA Ram.
Core-i5 4460 @3.2gh.
Sapphire HD 5850 1gb
500w psu.
2x 500gb WD Caviar green and 1x 500gb Seagate.

I've got 4 fans cooling the system so I doubt anything is fried?

I've literal... Read more

Answer:Error 0xc000021a unsolvable?!?!?!

Try booting with "force drivers to have signature disabled" option. Here's the guide: How to Disable Driver Signature Verification on 64-Bit Windows 8.1 (So That You Can Install Unsigned Drivers)

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Hello ,
I have a Surface RT with Windows 8. I have the dreaded "blue screen of death" with a 0xc000021a error. I understand Microsoft no longer provides support for the Surface RT. In the simplest terms possible (because I am a computer neophyte) how can
I fix this? If this error was caused due to a MicroSoft update, do I really have to pay MicroSoft support to walk me thru the steps to undo their mess?

Help...

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My computer type is thinkpad x240NOw, my computer existed the error 0xc000021a, and i cannot go any mode such as recover mode, safe mode. I don't know what should i do. Please, anyone helps me or gives suggestions for this situation.      

Answer:Please help about the computer error 0xc000021a

What operating system?  First thing, I would run built-in diagnostics.  (hit F10 at start-up)

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Hello,
I have installed Windows 8 Pro on my PC and on my Laptop. The problem is since yesterday the laptop ist showing the error 0XC000021A. It only writes that my PC ran into a problem and needs to restart. After a restart it just writes the system must be recovered and if I click on "Recover" it only shows the Win8 logo and nothing happens. I tried it several times and always get the same error.
The biggest Problem is I cant access the BIOS and change the boot device, so its not so easy to reinstall Windows. I always have to open the device and to format the hard disk on an other PC.
Is there any way to solve this problem without reinstalling Windows? I cant access the PC so all the other ways written in the internet don't work in my case.
Here you can see a photo of the error: http://tinyurl.com/cx5n48f
Please help me!

blackmax07

Answer:Bluescreen error 0xC000021A

Why can't you access the BIOS? I suspect a hardware problem because of this statement.
If you can get into Windows, Please provide this information so we can provide a complete analysis: https://www.eightforums.com/bsod-cra...tructions.html

If you can't get into Windows, please start with these free, bootable diagnostics: Initial Hardware Diagnostics
Post back with the results and we'll move on from there.

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Thankfully I have a secondary laptop to report my issues on. 
My problem is located on my Vizio all in One PC. Model is CA 27.  I am running windows 8.  Installed from windows store.
Using microsoft security essentials.  I do not have any other antivirus program or software installed.
 
I received notification that updates were available and ready for installation (I have the computer notifying me when windows updates are available for installation) - all other program updates are a notification only, I believe.
 
So, I hit the install updates and restart pc. Once the pc initiated the restart phase, the black screen with windows logo appears, with the spinning circle.  It then shoots to a blue screen with the following message:  Your PC ran into a problem restarting.  We are collecting information for you (then the percentage bar of information collection).  Below this notification is the following BSOD errorr number:  0xc000021a. 
It then loops to Preparing Automatic Repair, Diagnosing your PC, then sends me to Blue Screen of Automatic Repair:  Your PC did not start correctly.  Press restart to restart your PC, which can somtimes fix the problem.  You can also press advnaced option to try othe roptions to repair your PC.
 
I hit restart and it loops back again (reread my beginning post).
I hit advanced options, I have continue, troubleshoot and turn off PC.
So when I hit continue, it loops back t... Read more

Answer:BSOD with error 0xc000021a

I just now attempted to use the start up repair option on the advanced options tab.  Naturally, the pc couldn't be repaired.  the Log file listed is:
C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

2 more replies
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I kept my computer on over night and I accidentally hit the print screen button. I have a special program called 'Greenshot' so it overlays the screen with a grid region selector and lets you drag and save. I didn't drag and save so I left it like that over night.

As soon as I woke the computer up it froze the entire screen nothing could be down. Also a message pop up about failed nvidia drivers. I decided to just force reset my computer since their was nothing I could do.

Boot it up and got all the way to the logo and loading screen. A few seconds after I BSOD with the error 0xc000021a.

Reset the computer and the auto repair screen came up. I won't let me reinstall windows w/ keeping personal files, safe mode doesn't help nor does the force drivers option, I have no idea if windows have "Boot from last known boot" or have it verity all system64 files like windows 7. Nothing work in the repair menu but the command prompt which is label X Drive instead of C drive by default.

I heard windows 10 likes to secretly update bios so I don't know it that could be the problem. Anyways I have had boot loops in the past where if I plug too many usb devices in the back IO panel the computer will just boot loop.

Answer:BSOD error 0xc000021a

Hi Zersuit,

Welcome to the 10forums.

As you are unable to boot proper into the system, please try the bootable tests from Hardware Diagnostics

9 more replies
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sfcdetails.txt
dism.log

Hi,
I have been struggling with error 0xc000021a for a while now and can not find a way to fix the issue. I tried using sfc /scannow, but all I get is a message saying:

Windows Resource Protection found corrupt files but was unable to fix someof them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. Forexample C:\Windows\Logs\CBS\CBS.log. Note that logging is currently notsupported in offline servicing scenarios.

the sfcdetails is attached.

I also tried using dism /online /cleanup-image /restorehealth , but get Error: 3017 when at around 75% during the process.

dism log file is attached as well

I tried resetting my laptop, but get Error: There was a problem resetting your pc

The only way I have found to get past error 0xc000021a is to disable driver signature enforcement, but this is only a temporary solution. Every time I restart or reboot my pc it will give me the error which is really annoying. I have went through the repair my computer scans many times and every time it will say that it couldn't repair the pc. The hardware scans never find any issues as well.

Answer:BSOD, error 0xc000021a

Attention:

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

0 more replies
Relevance 54.53%

sfcdetails.txt
dism.log
DESKTOP-T1C520B-Tue_08_01_2017_104958_15.zip

Hi,
I have been struggling with error 0xc000021a for a while now and can not find a way to fix the issue. I tried using sfc /scannow, but all I get is a message saying:

Windows Resource Protection found corrupt files but was unable to fix someof them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. Forexample C:\Windows\Logs\CBS\CBS.log. Note that logging is currently notsupported in offline servicing scenarios.

the sfcdetails is attached.

I also tried using dism /online /cleanup-image /restorehealth , but get Error: 3017 when at around 75% during the process.

dism log file is attached as well

I tried resetting my laptop, but get Error: There was a problem resetting your pc

The only way I have found to get past error 0xc000021a is to disable driver signature enforcement, but this is only a temporary solution. Every time I restart or reboot my pc it will give me the error which is really annoying. I have went through the repair my computer scans many times and every time it will say that it couldn't repair the pc. The hardware scans never find any issues as well.

Answer:BSOD, error 0xc000021a

Attention:

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

more replies
Relevance 54.53%

the problem is with my acer laptop till yesterday it was working properly until suddenly 2day when i try starting windows normally a massage appear saying "insufficient system resources exit to complete the API"i tried logging into safe mode or any other mode this msg appearedSTOP: c000021a {Fatal System Error}The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000034 (0x00000000 0x0000000)The system has been shutdown. i read in other sites that i can fix it with command prompt which i cannot access from the F8 menu and i think i need a boot disk for it :sthen there was another solution that is to setup a new xp since my laptop has no floppy disk drive ill have to use a cd boot disk for windows xp plz if anybody has a quicker solution or know how to download the data for the boot xp cd plz help and try to keep it simple coz am a new in all this also if there is a way to get the data off the laptop hard drive onto my pc plz tell me coz i need this data ASAP :S

Answer:"stop 0xc000021a" Error

Hi Kivvi, and welcome to BleepingComputer.

How about trying a system restore.

Start> All Programs> Accessories> System Tools> System Restore. Choose one of the highlighted dates on the calendar prior to the problem and follow the prompts.

Let us know if you have any trouble.

7 more replies
Relevance 54.53%

Blue screen with a message " your system did not start correctly"I tried to reset but afer few minutes into reset I got another message saying unable to resetCould you please help?Many thanks

Answer:Error code 0xc000021a

Hi,Your laptop came with Windows 8.1 64 bit from factory.https://support.hp.com/in-en/document/c04556587Have you created HP Recovery USB using HP Recovery Manager after first setup of this notebook?I see that your current installed OS is Windows 10, so have you upgraded and activated to Windows 10 successfully?If you've upgraded Windows, HP recovery partition might have got corrupted - this is the reason for the message "unable to reset".Now, please perform extensive hard drive and memory tests from System Diagnostics UEFI by tapping F2 or ESC key as soon as you power on laptop. Let it finish.Report back with resultsRegardsVisruth

1 more replies
Relevance 54.12%

Help!
 
My PC worked this morning but when I returned from work it now displays on the main Windows load up screen.
 
 
"fatal error c0000034 applying update operation 3 of 20816 (_00000...)"
 
It then says that PC ran into problem and needs to restart and displays error message 0xc000021a
 
Automatic repair/Diagnosing pc screen runs but then stats it can't repair it. It gives other options like a refresh etc which I tried.
Also mentions Log file D:\Windows\System32\Logfiles\Srt\SrtTrail.txt
 
I don't have a recovery or back up and I have some very important music files I have been working on so cannot do a reboot.  
 
Please help!!!
 
 
Graeme

Answer:HELP! computer won't boot error: 0xc000021a

Start the computer in Safe Mode -
Start Command Prompt with Administrator Privileges -
Type the command -
a. DISM /image:C:\ /cleanup-image /revertpendingactions
b. cd to Windows\WinSxS folder
c. move pending.xml pending.old
Restart the computer in Normal Mode and you will be able to work in the
computer else again start the computer in Safe Mode and try to perform a
System Restore to a working date
 

5 more replies
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Using Windows 8.1 digital purchase, no CD.

This classic error just started happening yesterday. Had no problem with the pc in the morning, came home late and when I tried to turn it on it didnt got pass the error screen. All I remeber doing in the morning is an adobe flash update which I did not install, just dowloaded to install later. Then nothing else, I was using firefox and did nothing else.

Tried almost everything to solve it.
Every cmd command that is around.
Sfc scannow
Bcdedit into safe mode, with and without cmd, and bootmenu policy.

Pc just wont start in safe mode either.

Tried to restore to previous version, an error comes up saying it was not possible. Tried all three of the available dates.

Tried pressing F8 and starting safe mode from there and still no result.

None of the "repair" options work of course.

I can acsess the BIOS, on the gygabyte screen. Not sure what to chabge in there. Anyways, tried with "fast boot" and same error occurs.

The copy is a digital purchase, so no CD.

Any ideas? Appreciate it

Answer:Error 0xc000021A PC wont boot

Do you have any dump files under C:\Windows\Minidump ? If so, please copy them from that directory and upload them here. You should be able to copy them via command line if that's all you can access (if you're not sure how to do this, let me know and I can help) - either that, or you can burn a Linux LiveCD (such as Ubuntu or Mint), boot off of it, and use a GUI environment to copy them to an external storage device.

https://msdn.microsoft.com/en-us/lib...=vs.85%29.aspx
Try Last Known Good Config boot option.

When you ran SFC, did it find anything? Usually it will only repair stuff if you have a disc in the drive for it to reference.

Have you tried running a disk check? At the command prompt:
chkdsk c: /f /r

Seen somewhere that disabling Driver Signature Verification could also help: How to Disable Driver Signature Verification on 64-Bit Windows 8.1 (So That You Can Install Unsigned Drivers)

Failing those suggestions: https://support.microsoft.com/en-us/...?wa=wsignin1.0

As for not having a CD... Create installation media for Windows 8.1 - Windows Help

6 more replies
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I'm currently using my laptop for 2 months and today when I shut down my Dell Inspiron 15 a while ago and open it again after an hour I continuously get this error

:(
Your PC ran into Problem and it needs to restart. We're just collecting some error info, and then we'll restart for you.
If you'd like to know more you can search online later for this error. 0xc000021a


After it automatically restart it says


RECOVERY
Your PC couldn't start properly
After multiple tries, the operating system on your pc failed to start, so it needs to be repaired
Error code: 0xc0000001
You'll need to use the recovery tools on your installation media. If you don't have an installation media (like a disc or USB devices), contact your system administrator or PC manufacturer.


Whats should I do I encounter this problem about 3 hours ago help me please!!!
Thank you!!

Answer:HELP!!! Error Code 0xc0000001 and 0xc000021a!!!

What machine type and operating system do you have?
Is there any text with the error.
Try the following:  
- Boot to Safe Mode, if that works, then it is a problem with non-essential startup drivers, services, or startup programs.
- If no go, try Last Known Good Configuration, then run a malware and rootkit scans.

36 more replies
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Hi
I upgraded from Windows 7 to Windows 10 and it was working fine for a few days but now whenever I try to boot it up I get BSOD with error code 0xc000021a.
I've tried the following 'fixes':
System restore --- Runs for a few minutes and then says "Could not restore your computer. No changes were made"
Clicking on any of the advanced startup options --- BSOD
Reinstalling windows 10 with a usb --- Results in it going into circles with this messagea "The computer started using the Windows installation media. Remove the installation medial and restart your computer so that Windows starts normally. Then, insert the installation media and restart the upgrade. [Do not select iCustom [advanced]I to perform an upgrade. iCustom [advanced]I installs a new copy of Windows and deletes your programs and settings.)"
I've taken the usb out and restarted the computer several times, even called Microsoft Technical Support. They had no idea what to do.
I used to be able to access the command prompt and I tried everything suggested in this article here 0xC000021A Fix for Windows XP, Vista, 7, 8, 8.1. The reason I say "used to" is because things recently got alot worse when I changed the boot order and now it just turns black after the bios screen. I've tried to restore the BIOS setup to default settings and I also tried everything suggested in this article 3 Ways to Reset Your BIOS - wikiHow but nothing works.
To recap, it all started 2 days af... Read more

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Hello all, Im new here an need some help. I am trying to fix a friends Dell Dimension 8300. It was filled with tons of viruses. I got most of them, but after a restart I keep getting the BSOD error 0xC000021A followed by Cx0000034. I can't boot into any of the options when I press F8. I still get the message regardless. His CD drive doesn't work, so I cant boot from a disk. I removed the HD and put it in an enclosure and hooked it up to my computer to try and diagnose the problem from my computer. Is there anyone that can help me Can I replace files on his HD from my Windows XP Home Edition SP2 that will make it work again?? (He is running XP home SP2). I have not added any hardware or Ram. Just Windows live onecare to remove the viruses. Thanks in advance for whoever replies!

And yes, I have search all the knowledge bases and this forum and nothing has worked so far.
 

Answer:BSOD 0xC000021A Fatal Error

For anyone who has or will have the same problem. Here is what I did.

I opened up the tower for the Dell 8300 and took out the HD and the CD drive. (the CD drive didnt have the right drivers and can't find them, but it ran).

I plugged the IDE cable (master) into the CD drive and power cable.

Then I plugged the Slave end of the IDE cable into the HD.

Under settings (F2) I changed all the settings to "Auto" under the drive configuration settings. And changed the boot order to boot from the CD drive.

Then I inserted the Win XP CD into the drive, and rebooted.

Then I pressed "R" after the Win XP CD loaded all the files. The "R" is the repair Win XP installation. Everything loaded onto the HD without any data loss! The computer finally boots up now. Now I just have to put it back together LOL.
 

1 more replies
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Hi

I upgraded from Windows 7 to Windows 10 and it was working fine for a few days but now whenever I try to boot it up I get BSOD with error code 0xc000021a.

I've tried the following 'fixes':

System restore --- Runs for a few minutes and then says "Could not restore your computer. No changes were made"

Clicking on any of the advanced startup options --- BSOD

Reinstalling windows 10 with a usb --- Results in it going into circles with this messagea "The computer started using the Windows installation media. Remove the installation medial and restart your computer so that Windows starts normally. Then, insert the installation media and restart the upgrade. [Do not select iCustom [advanced]I to perform an upgrade. iCustom [advanced]I installs a new copy of Windows and deletes your programs and settings.)"

I've taken the usb out and restarted the computer several times, even called Microsoft Technical Support. They had no idea what to do.

I used to be able to access the command prompt and I tried everything suggested in this article here https://neosmart.net/wiki/0xc000021a/. The reason I say "used to" is because things recently got alot worse when I changed the boot order and now it just turns black after the bios screen. I've tried to restore the BIOS setup to default settings and I also tried everything suggested in this article 3 Ways to Reset Your BIOS - wikiHow but nothing works.

To recap, it started out as an unsolvable BSOD with... Read more

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This morning, I needed to check my emails so tried booting up my laptop only for the BSOD saying "Your PC ran into a problem and needs to restart. We are just collecting some error info and then we will restart for you." I allow it to reach 100% but whenever it starts to restart my laptop just freezes. No matter how many times I boot my computer this always seem to happen which is why I am unable to follow the BSOD posting instructions. Is there anyway I can fix this as I need certain data that is on my hard drive?

Answer:BSOD error 0xc000021a crash

Diagnostics Test

 HDD TEST

Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html


   Note
Do not run SeaTools on an SSD as the results will be invalid.

Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html

19 more replies
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Hello guys,

I was on chrome and all of a sudden I got a BSOD with the error code 0xc000021a

Dump file attached, thanks for all your help in advance. This community has always been amazing at helping me fix my BSOD issues. I appreciate it!

020815-18906-01.zip

The full memory dump https://www.dropbox.com/s/elu2e2yu39...EMORY.zip?dl=0

Answer:BSOD error 0xc000021a while on Chrome

Code:
2: kd> .bugcheck
Bugcheck code C000021A
Arguments ffffc000`4acdc200 00000000`00000000 00000000`00000000 00000000`00000000

2: kd> kn
# Child-SP RetAddr Call Site
00 ffffd000`258cc6b8 fffff803`e1da19a1 nt!KeBugCheckEx
01 ffffd000`258cc6c0 fffff803`e1d9b4fa nt!PopGracefulShutdown+0x2c9
02 ffffd000`258cc700 fffff803`e1b722b3 nt!NtSetSystemPowerState+0x269a
03 ffffd000`258cc840 fffff803`e1b6a700 nt!KiSystemServiceCopyEnd+0x13
04 ffffd000`258cc9d8 fffff803`e1fb88fd nt!KiServiceLinkage
05 ffffd000`258cc9e0 fffff803`e1eeb9f3 nt!PopIssueActionRequest+0x746bd
06 ffffd000`258ccaa0 fffff803`e1b121b2 nt!PopPolicyWorkerAction+0x63
07 ffffd000`258ccb10 fffff803`e1a93acc nt!PopPolicyWorkerThread+0xba
08 ffffd000`258ccb50 fffff803`e1b17440 nt!ExpWorkerThread+0x28c
09 ffffd000`258ccc00 fffff803`e1b6d0c6 nt!PspSystemThreadStartup+0x58
0a ffffd000`258ccc60 00000000`00000000 nt!KiStartSystemThread+0x16

2: kd> dc ffffc0004acdc200
ffffc000`4acdc200 646e6957 2073776f 7473756d 776f6e20 Windows must now
ffffc000`4acdc210 73657220 74726174 63656220 65737561 restart because
ffffc000`4acdc220 65687420 4f434420 6553204d 72657672 the DCOM Server
ffffc000`4acdc230 6f725020 73736563 75614c20 6568636e Process Launche
ffffc000`4acdc240 65732072 63697672 65742065 6e696d72 r service termin
ffffc000`4acdc250 64657461 656e7520 63657078 6c646574 ated unexpectedl
ffffc000`4acdc260 00450079 0064002e 006c006c 00740078 y.E...d.l.l.x.t.
ffffc000`4acdc270 03130208 ... Read more

3 more replies
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I went to use my computer this afternoon and it locked up and now I get "error 0X000021A" I have been unable to get it to boot into safe mode or anything else. It has an SSD and I have the original HD which I installed and the computer will boot to that. However it has windows 8 as the operating system. I had done the upgrades to 8.1 and 10 but they are not on the HD? Is there any way to get the windows 10 loaded again? If not, I will continue to get by with Windows 8. I can't get the log information because it won't boot up.
CPeter

Answer:Computer won't boot, get error 0xc000021a

See if you can boot this Win10PE, if you can use HDTune and do the following please.


Diagnostics Test

 HDD TEST


   Note
Run the tests on all hard drives/partitions!


   Note
Please run HDTune first, in the order posted!
Run HDTune to
check the health,scan for errors, no quick scan but full scanrun a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
the health,the error scan,the benchmark incl. following
transfer rate,access time,burst rate,cpu usage.

9 more replies
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I was trying to restore to earlier ate n to pc went to blue screen look online later for error 0XC000021A n keeps restarting it goes from On to esc blue scren to black windows booting or rotating beads ro error 0XC000021A screen. I tried F8 but i can pnly access windows starting screen from system recovery either wise it never reaches Starting Windows point. Help

More replies
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WinXP pro SP2
Can't log in safe mode nor normal mode. When trying to log in normally or safemode i get bsod with: c000021a Fatal System Error and cannot log in. error message: 0xc0000022

No system restore available as well lack of information received friend said she got after she opened a link on her facebook account

Computer infected with trojans, worms, adwares but cleaned with ultimate boot disk used Superantispyware.
I have no clue on how to solve this so any advice will be appreciated. If i could log into safemode would be great.

Dont want to lean towards formatting the HD but not sure if that is the route to take
 

More replies
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I've literally tried everything. command codes. restore.... thought I had a restore point apparently I don't. It won't let me erase all my files and start over I am very frustrated 

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Hello, I got this error (0xc000021a) some times on my Lenovo ThinkPad S540 with win 8.1.I don't know if is a windows error or something else.What I can do to fix this error? Because it's very uncomfortable when i play music for hundreds of people and the pc is died... Thank You!Peter

More replies
Relevance 53.71%

Hi

I upgraded from Windows 7 to Windows 10 and it was working fine for a few days but now I get BSOD with error code 0xc000021a everytime I boot it. I've tried the following 'fixes':

System restore --- Runs for a few minutes and then says "Could not restore your computer. No changes were made"

Clicking on any of the advanced startup options --- BSOD

Reinstalling windows 10 with a usb --- Results in it going into circles with this message "The computer started using the Windows installation media. Remove the installation medial and restart your computer so that Windows starts normally. Then, insert the installation media and restart the upgrade. [Do not select iCustom [advanced]I to perform an upgrade. iCustom [advanced]I installs a new copy of Windows and deletes your programs and settings.)"

I've taken the usb out and restarted the computer several times, even called Microsoft Technical Support. They had no idea what to do.

I used to be able to access the command prompt and I tried everything suggested in this article here https://neosmart.net/wiki/0xc000021a/. The reason I say "used to" is because things recently got alot worse when I changed the boot order and now it just turns black after the bios screen. I've tried to restore to default and I also tried everything suggested in this article 3 Ways to Reset Your BIOS - wikiHow

Nothing works. Please help.

Answer:Cannot boot and no fixes works - Error 0xc000021a

If you have access to a working PC, the NeoSmart link might help: https://neosmart.net/wiki/0xc000021a/

2 more replies
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Hello again!

I'm fixing a computer for a friend of mine. The computer at issue is running Windows XP, and suffers from the apparently not-so-uncommon STOP: 0XC000021a error with WINLOGON.exe. The computer was infected with a virus that caused the problem, NOT a hardware or new software installation.

I've spent hours researching a solution to the problem with no avail. Most guides reccommend reverting to the "Last Known Good Configuration". I tried this first, and it didn't work. He also has no Windows restore points to use.

The second common solution is to use a Windows XP CD to do a repair installation. As luck would have it, he doesn't have his Windows XP CD. I don't have one, either, since I've been using Vista for a while.

I've definitely isolated the problem to WINLOGON.exe, using DrWatson. I CAN boot the computer into Safe Mode, but I cannot boot it normally. The restart and BSOD occur roughly 1-2 minutes after the XP login screen appears.

Any tips or ideas?
 

Answer:Virus caused STOP: 0XC000021a error in XP

I'd also like to note that I've used AVG anti-virus and Spybot on the computer in Safe Mode, as well as Malware Bytes. I believe that the initial virus is gone, but I can't be sure until the problem is fully resolved.
 

3 more replies
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I have a bootable USB with Windows 10, and another hard-drive plugged in running Windows 7. I have used the W7 boot to save my personal files which is lucky.

What I have tried:
- Boot to safe mode, disable driver signature
- Bootable USB -> "sfc /scannow /offbootdir=c:\ /offwindir=g:\windows" returns "Microsoft Resource Protection could not perform the requested operation"
- Registry replaced with backups

The SSD seems 'healthy'. Screenshot. CHKDSK passed but "failed to transfer log messages status 50". Are there logs I can locate manually on the troublesome drive and upload?

Any help would be appreciated, let me know if I can provide more information.

Answer:Computer boots to BSOD, error 0xC000021A

What is the K partition?

How much free space does each partition have? Not enough can cause quite some issues, at least 10-15% free space is recommended.

0 more replies
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My X230 has recently started to display the 0xc000021a error code and blue screen when I restart.Any advice on how I remedy this situation?I am not a technical engineer so please no jargon.Thanks

Answer:X230 Error Code 0xc000021a on restart only.

Hi Michaeljsteer,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with Blue screen error on your ThinkPad X230.
 

Run Microsoft fix it tool and scan for file and folder problems automatically.
Download and install ThinkVantage system update utility from Lenovo support site, and run the application to update all the latest drivers and application for your system.
Run system scan from Lenovo solution center.
Please go to my computer ? C drive ? Windows ? System32 ? copy Minidump folder to desktop with compressed format, upload it to any 3 rd party cloud drive and provide us the link, so that we can verify the error file and assist you further.   

Hope this helps.
 
Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hi. I helped my friend install windows 10 on his desktop pc. but after installation, it wont boot, rather showing bsod error 0xc000021a, we have tried reinstalling for a couple of times, but the error persisted. BTW, the previous os was windows 7. We deleted the previous OS's partition and installed it there, but it seems like nothing happened. please help.

Answer:BSOD Error code 0xc000021a after clean install Win 10 x32

Hi keityrobins,

I'm very sorry for the delay, there aren't many people in this section.
Are you still requiring help?
If so, please read BSOD Posting Instructions

Please fill in your system specsPlease go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

1 more replies
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Hi  I have a Lenovo U320 Touch runing Windows 8.1 and everytime I try to shut id down , it  1) Takes a very long time ( > 10 mts ) 2) Does not shut down cleanly and reaches a light blue screen which says " toy PC ran into a problem and needs to restart. We're just collecting some error info and then we'll restart for you. Error Code - 0xc000021aHangs there and does not re-start  If rather than "Shut Down" I try and restart  1) The system just hangs on "restarting" message for over 10 mts and I have to long press the power key to shut it down  Does anybody has this problem ? 

Answer:Lenovo Touch 430 | Shut Down Error Code | 0xc000021a

Dear Apache05
 
Welcome in lenovo community
 
Such error is considered to be windows worms that's worth than the normally viruses , in all way the best solution is to make Refresh My PC .
 
however there is an application called Cleaner you can install it and make PC full cleanup check . it may solve the issue .
 
Thanks
Alaa





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I've done a quick search to try and find a solution to this but it seems like everyone else has had this issue with logging in.Unfortunately for me this happens at what seems to be quite random.There is a minidump that I have if that helps of my latest crash.http://www.speedyshare.com/8eAWJ/03...I have Windows 8 Pro on a SSD. Seems to happen mostly when playing games but one time i came back to my PC and it was BSODed.Any solution other than "Reinstall Windows" would be great! ThanksMore about : 0xc000021a bsod error login related win8

Answer:0xc000021a BSOD Error (Not login related) Win8

I threw the dump into the debugger, and it tells me, "Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly." This is bad for you because it means your dump doesn't have enough information to explain RPC's crash. Given the age and popularity of Win8, I'd suspect some third party driver / service is mucking things up. It could be the copy protection (SafeDisc) some game installed.Try updating drivers (your sound driver was released a year before your OS) and / or uninstalling customized drivers (the Razer stuff).How To Ask Questions The Smart Way

2 more replies
Relevance 52.89%

I bought my yoga 2 13 in November 2014. It has worked well till last week. Now it freezes for 10-20 seconds on the simplest click to another window. I got an error xode 0xc00021a. I rebooted and it seems to be working but occasionally it freezes. I noticed my SSD space was low at 16GB so I deleted files and got it back to 32GB but the freezing still continues. Any help is appreciated. Thanks Rajesh

Answer:error code 0xc000021a and freezing for a few seconds on yoga 2 13

Hi rajeshprasad1 , 
 
 
Welcome to the Community Forums.
 
Error 0xc000021a  may be a system file error on base check but may also hide underlying issue  like bad sectors or drive. On other scenarios , this error can cause system not to boot to Windows .
 
Best that you take time to back up everything that is important or if that would be hard, try to get data recovery tech / center to slave the harddrive for the back up if possible and have then run a harddrive diagnostics at the same time. 
 
Would it work ok on safe mode?  
Would you be able to run individual Storage test using this link .
 
Update us how it goes .
 
 
Regards

9 more replies
Relevance 52.48%

Hello all,

I was asked to disinfect a friend's computer that was absolutely infested with virii, malware, spyware, and the like. I began by installing and running AVGh antivirus. After running a full scan, I was asked how I wanted to proceed regarding a particular infected file (unfortunately I did not write down the filename) and I choose either delete/qyuantine. Immediately
following, I was greeted with a blue screen that read 0xC000021A error. Since then, I have tried every possible way to boot: Safe Mode, Last previous configuration, etc. I also tried booting from the Dell utility partitiion and all those tests Passed (even the OS/Boot up test- go figure). Because all of these boots were unsuccessful, I decided the only way to fix this would be a fresh format. Well I can't even do that! I choose boot from CD and still get the blue screen with the same error! How in the world can I fix this if I can't even format and reinstall the OS? Any ideas?

I have googled endlessly and failed to come up with a solution. I read Microsoft's documentation but there is no way for me to follow the steps since I cannot access any kind of prompt.

Thanks so much in advance.
 

Answer:Help!! Absolutely baffled by 0xC000021A error and Blue Screen. Can't even format!

12 more replies
Relevance 52.48%

Hi everyone,

My friend just began getting a fatal system error when he tries turning his computer on. It loads up all and displays the background, and then crashes. The error is a blue screen:

STOP: C0000021a {Fatal System Error}
The Windows Logon Process System process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000).
The system has been shut down.

I've been unable to find anything to correct this problem. It can boot up into safe mode but not safe mode with networking capabilities (it then does the same thing). Anyone know of any solutions? Thanks!
 

Answer:Blue Screen: STOP 0xC000021A {Fatal System Error}

16 more replies
Relevance 52.48%

blue screen and error 0xc000021a and the continuous repair loop
please help
Attachment 50235

Attachment 50236

Answer:blue screen and error 0xc000021a and the continuous repair loop

Hi RayB63,

I have a few questions for you thanks to my own experience with this crash.

When started the crash to occur?
In my experience, people weren't able to boot into the system to run the tool with this crash.
Are you running in safe mode to run the dm log collector?

16 more replies
Relevance 52.48%

Where do I even start?
A client of mine came to me with their HP desktop and were saying it could not boot and restore points were not even working. I thought I would have this worked out in no time. I was wrong.

Here is the details for everything:
- Error code is 0X000021a and I can only see it when I, attempt to, boot into Safe Mode (Which all Safe Mode options do not work.)
- Normal booting into the OS results in a mainly blue screen with thin lines and streaks cutting through the screen and nothing is distinguishable.
- I tried System Restore and there is nothing there to access, says Windows.
In this next section, I run commands from the Command Prompt in the Windows Troubleshooting section of the boot.
- SFC scans result in this now: "Windows Resource Protection could not perform the requested operation."
- Chkdsk: Regular Read-Only mode tells me "No further Action is required" and running the extended commands, such as /f /r, takes a huge amount of time and I only did that once. No dice.
- DISM commands seem like such a good idea but I can run only one of them and it does not help me in any way. Say I run "DISM /Online /Cleanup-Image /CheckHealth" it gives me "Deployment Image Servicing and Management Tool. Version 10.0.14393.0.
Error: 50. DISM does not support servicing Windows PE with the /Online option."
And if I try any other DISM commands, more errors, like Error 2.
- System Repair does not work.
I like to fix com... Read more

Answer:BSOD Error Code 0xc000021a after attempting to install updates

Download an ISO from this post (Win10PE with preinstalled software that could help troubleshooting) and in the file explorer search for dump files in C:\Windows\Minidump. Copy these files to a different storage device. Then upload the dumps via a working system after zipping the dumps (the site does not support the dump extension)

5 more replies
Relevance 51.66%

Hey all, long-time lurker here. I wanted to start off by saying thank you, as I've found the info posted here (regarding other misc. problems I've had) to be very helpful

I'll start off with my specs:
Laptop: MSI GX640
CPU: Intel Core i5-430M
Memory: DDR3 2 GBx2
Video Card: ATI Radeon HD 5850 w/ 1 GB DDR5 VRAM

I don't know if any other information is necessary for this particular problem, but if there's any relevant info that I missed please do let me know.

Anyway, right now I have a problem with the above mentioned error. It first started while playing XCOM, and it pretty much happened every XCOM session thereafter, so I tried looking for some ways to DIY troubleshoot it. To that end, I've tried sfc, disk check, virus and malware scans, and also updating my drivers. All the scans didn't find anything unusual, and currently I'm pretty sure my drivers are up-to-date.

I want to add a couple of things here, just in the interest of providing as much info as possible, though I'm not sure if it will be pertinent. Anyway, for updating my drivers I used a third-party program called SlimDrivers, and I think it worked properly. I realize driver update software can be sketchy, but it had good reviews on cnet, which I suppose was as reputable a review source as I could find. But moving on, I goofed when updating my video card drivers, as I downloaded a version that, it turned out, was incompatible for my laptop. This became apparent when the top of my screen started flic... Read more

Answer:BSOD while playing games: fatal system error 0xc000021a + Event ID 86

Welcome

Thanks for the very nice first post, lets start with problematic software:


Code:
Start Menu\Programs\Check Point Public:Start Menu\Programs\Check Point Public
Start Menu\Programs\Check Point\ZoneAlarm Public:Start Menu\Programs\Check Point\ZoneAlarm Public
Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public
ZA is known to cause BSODs, suggest you to uninstall it while troubleshooting. (Google for Zone Alarm removal tool and uninstall everything related to it.) Google

Daemon tools is known to cause BSODs, search our forum for evidence. (uninstall it!)

The usual causes on your bug check:

Code:
STOP 0xC000021A: WINLOGON_FATAL_ERROR
Usual causes: User-mode device driver, system service, or third-party application, Mismatched system files
WINLOGON_FATAL_ERROR (c000021a)
BugCheck C000021A, {fffff8a006eab590, 0, ffffffffc0000001, 1006f0}
----- ETW minidump data unavailable-----
Probably caused by : ntkrnlmp.exe ( nt!ExpSystemErrorHandler2+5e1 )
I'd also like to know what antivirus are you using?

Recommended antivirus program for Windows 7 based on stability compared to others:-
Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - The Free version
Good and Free system security combination.
Run a full scan with both (separately) once downloaded, installed and updated.


Code:
Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6091, 156.50 KB (160,256 bytes), 3/17/2010... Read more

9 more replies
Relevance 50.02%

Please Delete

Answer:Windows 10 BSOD 0xc000021a

Why Move the thread? am not looking for help at fixing the BSOD. Am looking for advice on new install of Windows 10
The BSOD I have done everything I know to fix it without luck.

1 more replies
Relevance 50.02%

Hi, i built my PC back in august and have had no issues, until now.
I got a windows update notification

-updates
"Cumulative Update for Windows 10 for x64-based Systems"
"Update for Windows 10 for x64-based Systems (KB3106932)"

as always i reset my PC when there's a windows update and when i do it cannot access the boot drive, so i proceed to go into the command prompt and input the "DISM /image:c:\ / cleanup-image /revertpendingactions" which puts me into the Deployment Image Servicing and Management tool

i move the pending.xml and pending.old
(via the "move C:\Windows\WinSxS\pending.xml C:\Windows\WinSxS\pending.old" command) the folders and it works until i restart my PC and it brings me back to the inaccessible boot drive window and i have to move the folders again.... is there a permanent fix for this? it's really annoying and i'm totally lost

More replies
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Hello all!

I have a friends PC (C2D 8400, Intel x38MB, nvidia 660gtx, 8GB ddr3, 2xhdd in raid 0) with Win10
Everything worked fine half year until few days ago, updates installed fine and after few restarts BSOD 0xc000021a
happened.

I tried every single option in Win RE
Startuprepair - fail
Every setting in startupsettings - fail
Safe mode - fail
Reset PC - fail
Booted USB Win10 iso, tried reset, starturepair - fail

SFC offbootdir offwindir found integrity violations but can't repair them because WRP can't start repair etc etc....
DISM "sourcedrive:windows" /cleanup-image /restorehealth "source:wimfileinmyusb" - fails because RPC no running, but it is running

I can upload logs if needed.

Answer:BSOD 0xc000021a Windows 10

Please upload the dump(s) if possible, you'll need to zip it to upload.
Please read How to upload files

6 more replies
Relevance 50.02%

Hello all!

I have a friends PC (C2D 8400, Intel x38MB, nvidia 660gtx, 8GB ddr3, 2xhdd in raid 0) with Win10
Everything worked fine half year until few days ago, updates installed fine and after few restarts BSOD 0xc000021a
happened.

I tried every single option in Win RE
Startuprepair - fail
Every setting in startupsettings - fail
Safe mode - fail
Reset PC - fail
Booted USB Win10 iso, tried reset, starturepair - fail

SFC offbootdir offwindir found integrity violations but can't repair them because WRP can't start repair etc etc....
DISM "sourcedrive:windows" /cleanup-image /restorehealth "source:wimfileinmyusb" - fails because RPC no running, but it is running

I can upload logs if needed.

More replies
Relevance 50.02%

Hello all!

I have a friends PC (C2D 8400, Intel x38MB, nvidia 660gtx, 8GB ddr3, 2xhdd in raid 0) with Win10
Everything worked fine half year until few days ago, updates installed fine and after few restarts BSOD 0xc000021a
happened.

I tried every single option in Win RE
Startuprepair - fail
Every setting in startupsettings - fail
Safe mode - fail
Reset PC - fail
Booted USB Win10 iso, tried reset, starturepair - fail

SFC offbootdir offwindir found integrity violations but can't repair them because WRP can't start repair etc etc....
DISM "sourcedrive:windows" /cleanup-image /restorehealth "source:wimfileinmyusb" - fails because RPC no running, but it is running

I can upload logs if needed.

Answer:BSOD 0xc000021a Windows 10

Please upload the dump(s) if possible, you'll need to zip it to upload.
Please read How to upload files

more replies
Relevance 49.61%

Greetings all,

I love your forums and been searching them for the last several hours. I've seen some great advice, however I haven't done anything due to the fact that all the situations seem different.

Here goes.

I booted up my comp this am and was greeted by the beloved BSOD... Windows Stop: 0xc000021a(0xc0000034) Error.

I cannot log on in Normal, SafeMode, Last Known good Configuration

I have an SP2 XP Pro Disc. I have access to the recovery console. I have done chkdsk. Alot of the posts have mentioned things like FIXBOOT or verifying I have certain files and etc. Anyone able to give me a hand getting this thing back up and running. One other piece of possibly relevant information. I ran a malware bytes scan on the comp. It found 1 error. I didn't pay attention to it, fixed it. Restarted and everything was good. 24 hours later, the BSOD came up.
Thanks

Answer:Windows Pro BSOD 0xC000021a(0xc0000034) Help

Hi .Microsoft Says...Louis

13 more replies
Relevance 49.61%

My computer came with windows 7 and I got a free upgrade to 8 and everything has been good up until 2 weeks ago.....the computer won't boot. It tells me there's a problem and that it's collecting data and will restart automatically and also has the code 0xc000021a. I can't get it to boot into safe mode and I also can't get past the error screen it just keeps trying to boot up. What can I do

Answer:0xc000021a windows won't boot on my desktop

Here is a guide on HOW TO FIX THIS. I do not/have not used Windows 8 or 8.1, so cannot verify this guide.

5 more replies
Relevance 49.2%

My laptop hasn't been in use for about a few weeks and all of a sudden, I am getting a Windows Error Recovery on Startup. I am given two options: Launch Startup Repair (recommended) and Start Windows Normally. Nothing happens when I try to restart Windows normally -- I only see a black screen. Upon selecting System Recovery, a teal screen pops up with "System Recovery Options" telling me to select a keyboard layout. Then it tells me to select my OS, but it comes up blank, telling me to load drivers for my hard disks. I stopped right there.

I am a little hesitant about using the System Recovery in fear of losing important files. If this is a possibility, I may try to backup my files using an alternate OS, like Ubuntu. Or are my files already long gone? Is this just a restore for important Windows files or a complete restore of Windows back to factory settings?

I have not installed any new software or devices. Running Windows Vista x64.

Answer:Windows Startup Error - System Recovery Launch Startup Repair

Definitely try to backup your files before doing anything else.

2 more replies
Relevance 49.2%

Hi I've been experiencing BSODs for the past week and was using Windows 8. As many system files was corrupted I thought it was causing by my faulty hard drive. So, I freshly installed Windows 8.1 Pro x64 on my PC. Then, I installed all required drivers, Avast! Free Antivirus, Comodo Firewall and some softwares. Now again I am getting occasional BSODs. Even sometimes when my computer becomes active from idle mode it automatically restarts and after reboot it shows information about last BSOD.

I checked minidumps with nirsoft's BlueScreenView and got that those BSODs are caused by the same ntoskrnl.exe error 0xc000021a. I am no expert when tackling BSODs. I would greatly appreciate any help offered on this matter.

Thank you.

Answer:BSOD caused by ntoskrnl.exe 0xc000021a on Windows 8.1 Pro

Hi RickDutta & Welcome to the forums ^_^,

I apologize for the late reply but there are not many BSOD analysts and sometimes we do get overwhelmed as well . Your patience is appreciated.

I have analyzed your dump files and below has been provided an analysis of them for informative purposes :-

Code:
**************************Sun Aug 17 06:20:56.295 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+e30 )

BugCheck C000021A, {ffffc0000b43a660, 0, 0, 0}
BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)

Arg2: 0000000000000000, Error Code.

BUGCHECK_STR: 0xc000021a_RPC_Terminated

PROCESS_NAME: services.exe

FAILURE_BUCKET_ID: 0xc000021a_RPC_Terminated_nt!_??_::OKHAJAOM::_string_

MaxSpeed: 2530

CurrentSpeed: 2533

BIOS Version 080012

BIOS Release Date 07/18/2008

Manufacturer Kobian

Product Name PI945GCM

??????????????????????????????????????????????????????????????????????????????????????``
**************************Sat Aug 16 12:42:42.718 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+e30 )

BugCheck C000021A, {ffffc0000b3a2860, 0, 0, 0}
BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)

Arg2: 0000000000000000, Error Code.

BUGCHECK_STR: 0xc000021a_RPC_Terminated

PROCESS_NAME: services.exe

FAILURE_BUCKET_ID: 0xc000021a_RPC_Terminated_nt!_??_::OKHAJAOM:... Read more

3 more replies
Relevance 49.2%

My computer lost power yesterday and is now stuck in a BSOD loop.

It gives me error 0xc000021a, restarts, fails automatic repair, then BSODs again.

Methods I've tried

chkdsk /f /r
sfc /scannow
system restore


Safe Mode does not launch and goes rigth back to the BSOD

Reset This PC also does not work, as it says it ran into a problem.

Because I can't even log in, I can't download Sysnative BSOD Dump + System File Collection App.

OS: Windows 10
64 bit
Updated from 8.1
System is around 9 years old
CPU AMD Athlon(tm) II X4 635 Processor
GTX 760
Motherboard: Unknown
PSU: Antec 400w
System Manufacturer: Unknown
Exact model number: Unknown
Desktop

More replies
Relevance 49.2%

Greetings,

I receive a BSOD everytime I restart windows 8.1 or whenever windows restarts automatically to install updates (although it finishes updating successfully on reboot) with error code 0xc000021a. Besides that, the PC works normally. A few days ago the problem was reversed, i.e. Windows crashed on shut down with the same error but not on restart, this happened after I uncheched the Turn on fast startup option in power options which apparently solved similar problems for other people. I had to perform a Windows Refresh, keeping both files and installed apps intact, to reverse the PC in the previous condition so now it crashes again on restart but afterwards boots normally, though with some delay. I tracked the problem to Winlogon process terminating unexpectedly but I don't know how to fix the problem since a reinstallation of Windows didn't solve it. I suspect that a third party program is causing the problem and since I kept all of them after the refresh it still causes problems. Since I am not an expert however I could be totally wrong. The last incident happened today (18/02/2014) on restart due to a windows update. I would greatly appreciate any help offered on this matter.

Thank you

Answer:BSOD on restart Windows 8.1 0xc000021a WINLOGON_FATALERROR

Hi,

Uninstall Freeride Games or whatever software you have made by them etc...


Code:
4: kd> lmvm X5XSEx_Pr148
start end module name
fffff800`04e12000 fffff800`04e24000 X5XSEx_Pr148 (deferred)
Image path: \??\C:\Program Files (x86)\FreeRide Games\X5XSEx_Pr148.Sys
Image name: X5XSEx_Pr148.Sys
Timestamp: Thu Aug 02 08:51:27 2012 (501A77CF)
CheckSum: 00017C75
ImageSize: 00012000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


Update Realtek HD Audio codec driver:

RTKVHD64 RTKVHD64.sys Tue Nov 27 08:48:01 2012 (50B4C491)

Update Synaptics touchpad driver:

SynTP SynTP.sys Fri Nov 30 02:38:37 2012 (50B8627D)

Uninstall Rapport:

RapportCerberus64_59849 RapportCerberus64_59849.sys Sat Sep 21 17:47:05 2013 (523E13D9)
RapportEI64 RapportEI64.sys Wed Jan 22 13:35:14 2014 (52E00F62)
RapportHades64 RapportHades64.sys Wed Jan 22 13:35:12 2014 (52E00F60)
RapportKE64 RapportKE64.sys Wed Jan 22 13:35:12 2014 (52E00F60)
RapportPG64 RapportPG64.sys Wed Jan 22 13:35:32 2014 (52E00F74)

Update from Lenovo (you'll have to e-mail them or something. Nobody knows how to update this and it seems to cause issues on 8(.1) universally):

LhdX64 LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)

Uninstall Daemon Tools Lite and replace it with PowerISO:

dtsoftbus01 dtsoftbus01.sys Thu Jun 20 03:22:51 2013 (51C2ADCB)

Uninstall Avast. Use removal tool for it after. Set Windows Firewa... Read more

19 more replies
Relevance 49.2%

I am upgrading some machines, most go without a hitch but some have a mysterious BSOD.

I attached the dumps of a Windows 8 machine, i use MDT to upgrade to Windows 10 v1607 + do windows updates. BSOD happens after the first real boot (which means upgrade + updates have been done)

GHUM-L-E82PHJ12-Thu_11_24_2016_173811_42.zip

Already tried swapping the disk in a very simular machine (same model, different bios) but the problem follows the disk.

Anyone who can help me or point me in the right direction?

EDIT: Something i forgot, these systems still boot in Safe mode! Tried cleanboot but no luck.

Answer:BSOD after upgrading 7/8/10 to Windows 10 V1607 => 0xc000021a

Hello and welcome to TenForums

The error seems to be related to a problem with the session manager initialisation.


Code:
WINLOGON_FATAL_ERROR (c000021a)
The Winlogon process terminated unexpectedly.
Arguments:
Arg1: ffffde8e0026d0b0, String that identifies the problem.
Arg2: 00000000c0000022, Error Code.

2: kd> da ffffde8e0026d0b0
ffffde8e`0026d0b0 "Session Manager Initialization"


If you can boot into safe mode please try to run the system file checker and repair the system files. It might also be worth running a disk check with repair as well.

https://www.tenforums.com/tutorials/2895-sfc-command-run-windows-10-a.html
Drive Error Checking in Windows 10

3 more replies
Relevance 49.2%

Hi, today - after installing a firmware upgrade for windows10 on my surface 2 and a first successful reboot - I checked again for updates and found a new one that failed to install (didn't write down the error code, there was no specific explanation).
After a second shutdown I've got a 0xc00021a on reboot.
I don't have a backup or a restore point. I then followed the suggested steps to troubleshoot this error. I tried the "verify.exe" utility for drivers, which did not help.
I tried the Windows Settings "Troubleshoot" options: "Reboot" and "Safe mode with network", then I tried to "Disable driver signature enforcement" with no luck (same error).
Then I tried to reset the system from a Windows 10 USB installation, with the option "keep my files", but, surprisingly, I got the same error again and the process rolled back.
I really appreciate any help to solve this problem!

More replies
Relevance 49.2%

I am upgrading some machines, most go without a hitch but some have a mysterious BSOD.

I attached the dumps of a Windows 8 machine, i use MDT to upgrade to Windows 10 v1607 + do windows updates. BSOD happens after the first real boot (which means upgrade + updates have been done)

GHUM-L-E82PHJ12-Thu_11_24_2016_173811_42.zip

Already tried swapping the disk in a very simular machine (same model, different bios) but the problem follows the disk.

Anyone who can help me or point me in the right direction?

More replies
Relevance 48.38%

I have a Windows 2000 Advanced Server system that is crashing on boot with a STOP 0xc000021a (abnormal winlogon or csrss exit) with exit status 0x00000080. It is on an Integrated xSeries Server in an iSeries 270, but I'm pretty sure that this is a Windows problem, not one with the host AS/400 system, because I was able to install a Windows system in a new image, and use it to look at the contents of the original image (AS/400 PC compatibility cards allow you to switch between multiple PC OS images). I checked the system logs for the original Windows system, and there were no messages relating to the crash. Dr. Watson was set as the debugger in the registry, but it doesn't appear to be saving a log or memory dump. No msgina replacement is installed. I bought the system used, and it was crashing like this when I got it, so I am not sure what change triggered this crash. How do I find out what is causing this crash so I can fix it?

Answer:Windows 2000 Advanced Server STOP 0xc000021a

You problem c000021a error is from winlogon.exe crashing.If none of these work, you might have to reinstall windows and use backups to restore the files.I1.) Download the UBCD 4 Windows and if you have access to another server with the same OS, copy the file winlogon.exe to a flash drive, the file is located under C:\WINNT\System32\winlogon.exe. Boot to the UBCD, It will ask you what you want to boot to, use your arrow keys on your keyboard to highlight Ultimate Boot CD 4 Windows, press enter, and it will load a windows XP interface. If it asks you any questions about starting drivers, network is unneeded, and is it askes you about USB, press yes. You will need to insert the flash drive, and, go to my computer. Locate the flash drive, and, copy the winlogon.exe from the flash drive to C:\WINNT\System32. It may ask you if you want to replace an existing file, press yes. Now, restart the server and boot from the hard drive. If this fixes your problem, your are in luck, if not, follow these instructions. 2.) If you use a backup program that makes a bootable disk for recovering data, and you backed up the entire hard drive, try to use that. If your winlogon.exe file was deleted, this could recover it. 3.) If you use the backup program that comes with windows, and, you backed up the entire hard drive, you can repair windows be booting to your Windows 2000 server disk, when the screen comes up with the options, about 5 minutes after booting from the disk, hit "R" on your keyboard f... Read more

3 more replies
Relevance 47.56%

My win 10 computer has just started giving me the above error code.
I can log in using mouse & keyboard, but when I get to the start screen I get the above error code 0XC000021a.

I have tried several times to do a fix, like shutting off the power supply, rebooting, waiting etc.

Any solutions out there?

I am sending this Email on my Win 8.1 desk top.

Tully

Answer:Error code 0XC000021a "Keyboard & Mouse stopped working"

Can you boot in Safe Mode?

5 more replies
Relevance 47.56%

Tried booting 3 times with same result. Dual booting 10TP with 8.1 Pro. 10TP boots, I log in fine, and about 20 seconds in it states that MS Mouse & Keyboard Center has failed. It writes a report to send. Then about 10/15 seconds later I get a blue reboot/collecting data screen with a "STOP 0xC000021A" error. So I look that up: ttp://support.microsoft.com/kb/156669

That states some causes.

?Mismatched system files have been installed.
?A Service Pack installation has failed.
?A backup program that is used to restore a hard disk did not correctly restore files that may have been in use.
?An incompatible third-party program has been installed.

I do have an MS Arc mouse. This all runs fine in 8.1. I?m thinking OK, MS Mouse & Keyboard Center had installed via Windows Update automatically and perhaps it didn't load correctly or it?s incompatible. I look to see that it?s not working in JDobbsy1987 thread of working/not working apps. Sure enough it's there, although that thread hasn?t been updated lately. Windows 10 Preview Tested Apps Trouble is that I don?t know when it installed. Usually I get a settings screen after it installs, but I just don?t remember that.

Anywho, I know I won?t have time to go in and uninstall or any other task. Also keeping in mind the other potential causes and suggestions/remedies. So I go back to 8.1 and make a 10TP Safe Mode. Boot into it with a warning off the bat that states "explorer.exe warning. Unknown hard error&q... Read more

Answer:Mouse & Keyboard Center/"STOP 0xC000021A" error

You can uncheck that it is not greyed out you can also uncheck get recommended updates also.

2 more replies
Relevance 45.51%

  I hope someone can help... I have an LG laptop computer, its a vista, I am unable to access well anything,  when I turn on the computer it seems it will work normally, then it goes to a screen that recommends to start " Launch start up repair ( reccomended) so I click on it...the screen goes black and stays that way for a while nearly 15 min, then a blue screen appears with: STOP: C000021a {Fatal system error}The verification of a knownDLL failed. system process terminated unexpectedly with a status of 0xc0000221 (0x8d5c768 0x00000000) The system has been shut down.thats as far as it goes, I can not get antfurther..I really need help, all my work is on that computer...please please help!!!! PUZZERWOP

Answer:Windows error recovery/ blue screen fatal system error c0000021a at startup...

Just posting for latter if i can find it.  sorry that I cant help right off but I dont have the code book with me.

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On WinXP when I shut my computer down, at the end of shutdown process I get a blue screen message saying:

STOP: c000021a Fatal system error. The Windows Logon Process system process terminated unexpectidly with a state of 0x00000000 (0x00000000 0x00000000)
The system has been shut down.

It is doing no harm to my computer but I have to turn off the power to shut it down. Does anyone know how to fix it?
Thanks
 

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Hi All,

I'm having a serious issue. I left my desktop on last night and I think it automatically tried installing a critical update. Now the the computer is in a continuous reboot.

1 - Gateway logo comes up
2 - Windows logo appears
3 - Just a blank screen
4 - BSOD flashes for 1/2 a second and goes back to Gateway
5 - Then goes into "Windows Error Recovery"

Keeps rebooting into "Windows Error Recovery" and there are two choices:

1 - Launch Startup Recover
2 - Launch Windows Normally

I've tried all the options under startup recovery but my desktop keeps rebooting into that mode.

I am running Windows Vista x64. Any ideas why this is happening? I do have the Gateway OS disk but I do not want to reformat as there are a lot of things I did not back up.

I've tried the del pending.xml but that doesn't work.

Any help will be greatly appreciated.

Answer:Windows Vista keeps rebooting into Windows Error Recover - Startup Repair

One thing to mention is that the last thing I downloaded was AVG's free antivirus program. I also downloaded their PC Tuneup package and ran it once. It was doing some registry cleaning.

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I?m having a major problem booting up my PC. I keep getting the error message ?mbr error 1 Press any key to boot from floppy? every time I reboot my PC.
The PC is running Windows 7 Professional 64-bit, and everything was working fine until I started to do some cleaning up in preparation for moving my OS from an existing HDD to a new SSD. My PC has a Gigabyte X58A-UD3r motherboard.
I cleaned up my files using Windows System Cleanup and also defragmented the C: drive. All of this seemed to go successfully. On rebooting my PC, and with the SSD installed in an external caddy connected via eSata (because I wanted to clone my existing C: drive across to it to avoid a new installation of Windows 7), I entered BIOS and changed the SATA from IDE to AHCI. (As far as I am aware I didn?t change anything else). Then I booted up the PC and got the error suggesting that there was mbr error 1 etc.
I turned off the PC and went back into BIOS and reset the SATA back to IDE, and rebooted. Same error. I tried rebooting a number of times ? no success.
I then put my Windows 7 installation disc into the DVD drive and rebooted from the DVD (after selecting the DVD drive as the boot option in the BIOS startup). It seemed to boot up right into some version of Windows (note: it did not ask me if I wanted to install or repair windows; it just came up with a standard Windows 7 wallpaper and nothing else).
I rebooted again, with the Windows 7 disc in the DVD drive, but when it asked me if I want... Read more

Answer:Windows 7 - MBR Error 1 on startup

Somewhere in your BIOS (probably in the Boot section) is an entry saying something like "Stop on error" Make sure that is disabled and you should be able to boot as normal.

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When i start my comp i immediately get multiple windows and errors .I look up msconfig and i see that there are lot of these startups name j57 , e94 etc.. all have something to do with registry i would like to send some screen shots if you could tell me how to do so.
 

Answer:Windows Startup error

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Hello, I recently upgraded my Laptop with Windows 10. For the first few months, I didn't face any error. However, for last 2 weeks when I start my Laptop I get a message "Preparing Automatic Repair" and than "Diasnosing your PC" followed with message " Your PC did not start Correctly" and gives option to either Restart or Advanced Option. Under Advanced option it gives 6 options to either "Troubleshoot" or "Restrat" or "Turnoff PC".  when under "Troubleshoot", I try option to restore System Image or System Restore or Repair, none of the option work. Please guide me how to repair this problem, Thanks 

Answer:Windows 10 Startup error

Hi, Shut down the notebook.  Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Bios option ( f10 ) and under the Advanced or Diagnostic tab you should find the facility to run tests on the Hard Drive. Note:  If the option to run these tests is not available in the Bios Menu, use the f2 diagnostic menu instead. Post back with the details of any error messages. Can you also post back with the full Model No. and Product No. of your notebook - see Here for a guide on locating this information. Regards, DP-K

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Hello,

I did a clean install of window 7 yesterday and it was working fine until today when I rebooted it goes to a error screen that says "windows failed to start. A recent hardware or software change might be the cause" I have tried to go into safe mode to restore but it will just take me back to the error screen....I have tried to boot up from window 7 DVD and it again takes me back to the error screen...I have tried everything i would do another reinstall if I could but I CANT.. this is very frustrating any help would be appreciated.

I have a sony vaio VGN-FW230J if that is important...

Answer:Windows 7 Startup Error

U rencently did a Windows 7 install. Did this computer have Windows 7 originally?

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When I install Microsoft Visual Studio 6 on Windows XP and run C++, I get a error and C++ crashes. (See Image).

This is to do with "devbied" does anyone know what it is?

Thank you very much if you can help.
 

Answer:C++ 6 Startup Error on Windows XP

You did not include your image correctly.

This may help.
http://www.experts-exchange.com/Programming/Programming_Languages/MFC/Q_20293266.html
 

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