Computer Support Forum

Paypal Here not working [Nokia Lumia 929]

Question: Paypal Here not working [Nokia Lumia 929]

Anyone have trouble getting the Paypal Here card reader to connect to the app? I plug it in and the phone recognizes that something is plugged in however the app doesn't think it is. Really frustrating. Wondering what a fix might be. Already uninstalled/Reinstalled and am on the latest update of WM 10.

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Preferred Solution: Paypal Here not working [Nokia Lumia 929]

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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Answer: Paypal Here not working [Nokia Lumia 929]

Couple things come to mind.
1. Is the volume on the phone turned up?
2. PayPal Here on the Icon may simply not be compatible with W10. (It works fine on my Icon running 8.1)

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My Lumia 920 does not connect with the PayPal card reader, please help, it appear its connecting for 2 seconds but then I still get the "connect card reader", please help, by the way my wife's HTC one does mot connect to the card reader either

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The downloading and installation works perfectly but then it immediately says that it's not recognizing my Nokia Lumia Phone! They say elsewhere that there is a special app for the Lumia but this app is limited to music, pictures, videos, podcasts and
ringtones. So contacts, the most important for a Phone, is not even included. There are surely other makes where this is possible and where you can easily see and manage all contacts. On which cellphones this Nokia Suite is really working then?

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I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ?

Answer:How do I clear error codes 800704CF from Nokia Lumia 530 and 80072F30 from Nokia Lumia 530

Originally Posted by Windows Central Question I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ? If you're trying using data carrier, check your APN Internet settings, ask your carrier for correct ones.
Elsewhere, use Wifi and do a soft reset

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I can't switch the screen on or off. I can only use my phone if I switch it off then on again.

Answer:My standby button stopped working on my 2 week old Nokia Lumia 735, how can I get it working again?

Originally Posted by Windows Central Question I can't switch the screen on or off. I can only use my phone if I switch it off then on again. I would advice you go to go back to the shop for a replacement or repair.

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Hey guys!
I have decided to switch to nokia and i just love lumia 930 . Shall i bye bye it or wait it for a new handset.
Does anyone have any idea of the release of 1530 or 1030??

Answer:Decided to switch to Nokia: Shall I buy Lumia 930 or or wait for a new Nokia Lumia handset?

there's no rumors of any 1030, 1530, or any new top-of-the-line device.
I'd just pull the trigger now and get a 930.

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I have Nokia lumia 625. Today it was at 5% battery and i turn it off. Suddenly i put my phone on charger and it isn't working , actually it isn't charging. I tried to press all the buttons at the same time and it isn't working . i pulled charger on my phone several times and it still is'nt working,just vibrating after pluging in . I really don't know what is happening .... I really need help ... I will appreciate the help.

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Windows 8.1 update started on my phone but it has been running for the whole day (about 12 hours) I tried turning it on but every time I just see the spinning gears and then it shuts down again

Answer:Why is my Nokia Lumia 520 not working?

Power it down and remove the SD card.
Plug into the AC charger, it will boot and let the update roll. If it gets stuck again do a soft reset. (Hold Volume Down + Power until the phone vibrates and then release the buttons.)

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Hi,
im having call issues with my lumia 630 Single sim.
When i call or someone calls me they cannot hear me at all.
I have checked the forums and it was suggested that i update my phone. I have downloaded the preview for developers and updated my phone to the version : 8.10.14192.280 but this didn't help at all. I also rebooted/reset my phone removed sim and battery, re-inserted and none of this worked. I still cant use the MIC. i have tested sending a voice message in whatsapp as well but doesn't work. can someone please give me a solution to this problem as it is very very frustrating and unfortunately i do not have a backup phone to use.
Thanks Nicholas

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I turned off my phone because I had an exam. After the exam I tried to turn it back on again and it turned on but is stuck on the screen with the nokia logo. The nokia logo has been flashing on and off repeatedly. I had tried charging it all day and it says its charging but stays on the nokia logo.

Answer:Why isn't my Nokia Lumia 520 working?

Have you tried a soft reset (hold down volume down and power key)?

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I have Nokia lumia 625. Today it was at 5% battery and i turn it off. Suddenly i put my phone on charger and it isn't working , actually it isn't charging. I tried to press all the buttons at the same time and it isn't working . i pulled charger on my phone several times and it still is'nt working,just vibrating after pluging in . I really don't know what is happening .... I really need help ... I will appreciate the help.

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My Nokia lumia 735 comes on ith no problem and even sends me updates but when I try to use the screen it doesn't work I've tried soft reset and it still doesn't work.

Answer:Why isn't my Nokia Lumia 735 screen working?

I think you say you can read text but if you tab on the screen it does not respond.
In this case you have a defect of your touch panel. (Do you maybe see a small crack). I would recommend to backup your data (connect it with your pc) and send it for repair/ replacement.
PS
Using a hard reset or the Lumia software recovery tool may help if it is software (but than the soft reset should have help)

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gps stuck at a point, here drive not working, same issue with all lumia 730 phones, you can find reviews on net. i want to know that with windows 10 update, is gps working with lumia 730. if it is not, can you tell me any solution for this?.i am running phone on 8.1 denim update.

Answer:gps problem in nokia lumia 730. gps is not working

Unfortunately it seems that many new Lumias have problem with bad GPS.
Problem is not in HERE drive.
Test Your GPS with GPS test tool in Hardware tests (get for free from Windows Store). Switch internet and GPS off, move a couple miles away from Your place, switch GPS on (but not internet !). Count seconds until GPS gets ready. If You live on place with good satellite view, GPS should start for 3-5 sec.
Share Your test results with us !

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the vibration is shown on but it doesn't vibrate so what should i do

Answer:in my nokia lumia 730 the vibration is not working

is ti happening during calls and notifications or overall the device vibration is affected? please tell us more about the issue.
Are you an insider? Since when did this start happening?
If you need additional help or want to reply to this thread , learn how to join windows central.

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Hey guys, so I've noticed a lot of kinks in this phone since I got it about a year ago, but since updating to 8.1, the problems have gotten worse. This morning when I woke up I noticed airplane mode was on. I cant get it off, and then on top of that, my volume isn't working, and I have reason to believe the mic is dysfunctional as well, because when using the bing voice search it will not activate, and I cant record videos. Id love to say I could test the mic issue by calling someone, but alas, airplane mode cant be disabled so no calls/texts can be made.
I was told by a friend that downgrading back to 8.0 or lower could help, however I am unsure on how to do this, or unsure of where I can go online to do it.
If their is anything I can do to fix this besides sending my phone in for replacement, help would be appreciative.
I would prefer not to spend anymore money on this seeing as it hasn't lasted very long :/
Thanks in advance.

Answer:Why is my Nokia Lumia 928 not working properly?

There have been some "Airplane Mode" bugs... But it should have been patched. You can't download the patch as you are stuck in airplane mode.
Use the second tool on this page to reflash your device. (Lumia Software Recovery Tool.) It should put you up to date at 8.1 + patches. FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA
If that does not solve it, you would need either the repair or a trip to XDA forums (search that) to get the instructions on flashing firmware and you also have to find the right 8.0 ROM...

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When i open my Nokia Lumia 630 Camera, it shows black screen. What to do?

Answer:How can I get my Nokia Lumia 630 camera working?

Have you tried restarting your phone or reinstalling the camera app?

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I've had this 520 for about 3 years and it has recently been showing some problems. Two of which are, whenever I turn off/on the phone, it makes no noise indicating that it has turned off. (I checked the settings, it's on). And whenever I plug in the charger, it will charge, but it will not make a noise indicating that it has been plugged in. I restarted it, didn't work, I turned my volume to max, it didn't work. It is running Lumia Cyan. (8.1)

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My camera has not been working on my nokia lumia 820 since the update which changed to lumia black .i can't take pictures or record videos what i see is a black screen,what is the use of a update when you can't use some of the functions on your phone?pls give me a solution because i have done soft reset and hard recent but no solution .thanks

Answer:camera not working on my nokia lumia 820

Me also faced this problem today morning but after a soft reset it's solved

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I bought my nokia lumia 520 couple of months back. All of a sudden, from 10 days, the ring tone for incoming calls, alarm, message notification or any kind of notification that needs audio is not working:(. I have tried reboot, installing latest windows 8.1 and other settings like increase the volume to max. Nothing is working. Hope someone can help.

Answer:Why isn't the audio on my Nokia Lumia 520 working?

Is there audio when you are playing Music or Videos?

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My phone kept turning itself on and off so I did a hard reset but when it restarted it only showed the screensaver and the notifications bar. Everything else is black. The notifications are also glitchy (they have numbers in brackets instead of actual notifications) and the date changed to the 25th November at 5 am. What's going on? Any help please?

Answer:Why is my nokia lumia 930 screen not working?

Sounds like you may need to use the WDRT.https://www.windowsphone.com/en-gb/h...cover-my-phone

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i got an update for my nokia lumia 635 recently, when i tried to install the denim update it was working fine until after the phone restarted, it went to a red screen with bold NOKIA in white letters, so i tried to do a software restore, but it is not detecting my phone , and now the phone just keeps restarting by it's self. I tried everything from a soft reset to a master reset, but nothing works, its just not going past that red screen no matter what i do PLEASE HELP!..

Answer:Why has my Nokia Lumia 635 stopped working?

Have you tried the Lumia Software Recovery Tool? FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

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So, I downloaded the most modern version of it. The version fit for 8.1 cellular smartphones. Then I used a two way cable. I plugged the first side into the place my phone charger would go on my cellular phone. The second side into the USB port on the back side of my PC box (not the mainframe/monitor). Then it said no connection found, so I redid it. I did this two more times, and it did not work. I did notice the cellular phone side didn't fit fully in though.

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My screen on nokia lumia820 smashed I ordered new lcd screen fitted it allwas fine then few week later my screen went as bright as it could then went off not come back on since... phone powers up when charging just no screen??

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i updated my phone through wifi and now the phone turns on and off loads the vodaphone screen then nokia screen then i see two gears working on my screen then it just repeats this the volume and power button doesnt work !

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Hi My Nokia Lumia is 9 months old. Suddenly touch has stopped working. Akll the other buttons like volume, power and camera is working fine. Please let me know any solution for the same.

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I just recently installed 8.1 on my windows nokia lumia 8.1 phone and now my internet wont work at all without wifi! I have tried resetting it and it didnt work

Answer:Why isn't my internet working on my Nokia Lumia 8.1?

Check if your phone was block on by the router--> go to your router settings--> mac filtering, some router may have different settings UI. Restart your phone, connect to power source--> reconnect to your wifi if that didn't help you may have to connect it to your PC and recover to the original OS version using the recovery tool, see if the wifi works after you recover it, if it didn't work it may need a repair.
Other info: Sometimes it lose connection be sure you're not blocking the antenna on your phone or the router, I experience it sometimes why I'm doing is I restart my router by removing the power source for about 10 sec and reconnect it again. It should work.

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i have tried to hard reset my phone but it is not of any use.
when i perform last step of hard reset its not of any use its just restarting.

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Few years back my Nokia lumia 920's screen broke.But now I got the interest to revive it.So,I ordered a LCD digitizer and replaced the screen myself.But after I plugged in, I noticed the power button wasn't working.Then I did a soft reset but still didn't resolve.After few hours of usage,I noticed even the auto brightness and the capacitive icons on the lower screen wasn't working/glowing.I can't do a hard reset as I need the power button for it.Please help & thanks in advance.

Answer:Nokia lumia 920 power button not working

Originally Posted by Windows Central Question Few years back my Nokia lumia 920's screen broke.But now I got the interest to revive it.So,I ordered a LCD digitizer and replaced the screen myself.But after I plugged in, I noticed the power button wasn't working.Then I did a soft reset but still didn't resolve.After few hours of usage,I noticed even the auto brightness and the capacitive icons on the lower screen wasn't working/glowing.I can't do a hard reset as I need the power button for it.Please help & thanks in advance. I fear something gone wrong during reassemble, only way is opening the case again

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Nokia Lumia 920 Vibration Not Working With Windows 10 !!
Help Me Please!

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the phone is brand new, i used the speaker jack to connect to my stereo and it worked fine. After unplugging it, the speaker on the phone is not working for music,phone ring, voice mail, etc. but does make sound for alerts, texts. also earpiece not working (i cant hear anyone if they call) everything does work if i use the speaker jack. its as if its not switching back after unplugging from the jack. help !!

Answer:Why is my speaker and earpiece not working on my Nokia Lumia 928 ?

Tried to reboot? If contiua does not work you might try doing a reset

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My nokia lumia 730 charge port is not working.How it will get to work ? Or have repair it.

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I lost my phone two days ago and I am trying to erase the data but it keeps saying ''we cannot reach your phone right now". Is there another way for me to delete data?

Answer:Find my phone on Nokia Lumia 925 not working. Why?

I presume you enabled the "Find my phone" setting in your phone.
This only works if your phone is not switched off, has internet connection and has still your ms account.
The only other way is if you used a PIN. In this case a hard reset is needed to get in your phone.

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My phone Nokia Lumia 730 I will call and video call switch is not working
Setting phone switch to video call is not working

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Hi All,
I'm having terrible experience with Lumia 730, I bought a phone 2 days ago and I noticed that the filter on the ear piece is missing, when I approached Nokia Care they said it's a manufacturing defect and asked the vendor to replace the phone. Today I got a replacement and in this phone the rear camera doesn't work. Microsoft Camera/Nokia Camera doesn't work, they just open and then get closed without doing anything. I tried resetting the phone 3 times, still it didn't help. The front cam works fine in Nokia Selfie app, but when I click on switch camera it gets stuck there. Now I have to go to the Vendor and then to Nokia Care again. :(
I was using Lumia 520 before, but I decided to switch to Lumia 730 as 520 was intermittently rebooting itself. Pretty bad experience.
I'm pretty sad that the brand I trust the most is no more providing good quality phones.

Answer:Why isn't my Nokia Lumia 730 rear camera working?

They handed you another defective/refurbished phone, it appears. 730 is a cool phone and it certainly does not have such defects. Just have it replaced again and hopefully you'll get the perfect one then:-)

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A week ago while on vacation I dropped my Nokia 521 in the toilet. I immediately took it apart and dried it including where the battery and SIM card are located. When I put the battery back in it turned on so i thought it was okay. Later, I noticed that it had the fire bolt and gear on the screen. Not knowing what this meant, I plugged the phone in the charger and I then got the battery symbol with question mark. The phone has not worked since and will not turn on. I ordered a new battery but that is not the issue either. After doing some research, I saw something that said you can open it up and take out the battery and SIM card and put the phone in 99% alcohol. Has anyone heard of this? I am trying to get enough power to get my contacts and pictures transferred off of the phone. No, I never backed it up on the Microsoft Windows site.

Answer:Nokia Lumia 521 not working after dropping in toilet

Chances are it's gone completely, however this might work.
Get a air tight container or zip lock back fill it with rice, place the phone inside turned off and leave it alone for a few days or more (could take several weeks). I had a bold 9700 which met it's demise in a pocket full of Coca Cola. Long story short, a open can fell straight into my raincoat pocket at work when I was reaching for the phone (had a mountain of paperwork on my desk lol) - this happened several years ago.
I left the phone in there for several weeks, impatiently I took it out in a few days - nothing, 1 week - nothing, two weeks - nothing, then I left it there for 8 weeks. Phone turned on, but the screen was dead. I was able to recovery my data using the disconnect trick.

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sir i purchase new nokia lumia 520 and also charge 4 h-5 hours and also press power+volume down together, and also put a piece of paper at back , but my mobile screen show only written NOKIA.

Answer:Why aren't my new purchase working on my Nokia Lumia 520?

That phone is slow to first start so give it time. If it never starts after 30 minutes, you could return it for replacement or if that is hard, perhaps try the Nokia Recovery Tool: Nokia Software Recovery Tool - Nokia Support Discussions

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I recently updated to the new Windows Phone 8.1 update, and when I try putting an app over another, it just doesn't create a folder. I tried many times, but it won't work. What is the problem? plzzzzzz tell me how to do? plzz rpely anyone plzz

Answer:live folders not working in nokia lumia 520 8.1

Do you have 8.1 or 8.1 with update 1 ??

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how much does it cost to repair my nokia lumia 520 touch

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my Nokia lumia 720 is 3 months old. working good. but from past 1 month its touch working automatically. so i hard reset ted my mobile. updated to 8.1 nothing resolved the touch problem. so took it Nokia authorized service center there they are saying some plates inside the mobile is missing so warranty is not available for my mobile. but this is my first service so plzz anyone help.. where is the plate? i want free service since i has warranty. its their manufacturing defect?

Answer:nokia lumia 720 automatic touch working?

Could you please clarify what is wrong?
Is your touchscreen not working when you touch it, or is your touchscreen opening apps on its own without you needing to touch it?
Was the device dropped or exposed to water?

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Whenever I make a phone call and try to speak to someone they always say they can't hear me I'm pretty sure it's my microphone.any suggestions beside calling nokia?
Btw it's on AT&T

Answer:Nokia lumia 1520.3 microphone not working

Pardon? I can't hear you!
/jk
Sounds like a Nokia Care call is required. Although power the phone Off and then after a few minutes On with no charger attached. And try a soft reset too if that doesn't help. Just in case it's something software based.

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Im Benjamin.I have Nokia Lumia 925. i installed viber; but, why viber 'video calling' is not working . Tell me, have any solution...?? [email protected] . facebook : benjamin.varghese2.

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My phone nokia lumia 520 did fall down from my bed and there did come 2 cracks
then i turned it on and the power button works and volume buttons too
but the screen is untouchable nothing happens?

Answer:How can I fix my Nokia Lumia 520 that fell down from my bed and the digitizer isnt working?

The cracks damaged your touch panel so it does not work anymore.
You have to replace the touch panel to let it work again.
But at the moment the 520 is very cheap so i do not know what is cheaper.
Send your 520 for repair or buy a new one.
And if you send it to repair be sure that they use a genuine original OEM part to replace the broken touch panel.

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Hi! I couldn't find any answers to this, so I cam here.
So I was just wandering why Cortana is not working on my phone, if you could please help or know anything about it- that would be much apreciated.
Details: When I enter "Cortana" in settings, it tells me "not available in this region". My friend has a Samsung Ativ S, and it works perfectly for him (BUT we live not only in the same region, but the same house!).
Any Ideas,
Thanks - J

Answer:Why isn't Cortana UK working on my Nokia Lumia 268 since the latest update (as of 20 Nov. 14)?

Bro, I'm pretty sure that's not even a phone, lol.

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When I launch the apps corner after select the wanted apps, nothing happen. It is loading few seconds about 40 and then show where I was in the settings(in the apps corner). But kids corner is working fine. It's just not working.

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I ve installed the WP 8.1 in my lumia 925, and i noticed that the three soft buttons don't light any more......What's the problem???

Answer:Why aren't my three soft buttons working on my Nokia Lumia 925?

Is battery saver active?
Is the ambient area dark enough?
have you done a soft reset?

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My Lumia 720 handset is hung and not able to hord rset because my volume down is not working

Answer:My Nokia Lumia 720 is hung and my volume down button is not working.What can i do now?

You only option left would be using the Windows Phone recovery tool if you want hard reset that 720.

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Hi all
I have bought a new Lumia 630 from an iPhone 5 and as a whole liking the phone to be honest. But having one problem and that is when i transferred all my contacts from my IOS device some of my contacts i am not able to text and i do not know why and is getting quite annoying as i cannot receive texts from those individuals
thanks in advance

Answer:text message contacts not working from IOS nokia lumia 639

Did you turn off imessage on your iPhone 5? I'm betting the contacts you are having issues with are iPhones. Try turning off imessage on the iPhone. If that doesn't work you might have to make some changes to your Apple account. And if that doesn't work. Have your friends make sure they do not have your phone # setup as an iPhone. I know this because one of my friend has went thru this issue.. imessage is a pain in the **** when going to a different OS.
Here is an article back from May about apple getting sued over it. I haven't seen or heard anything since. Apple sued over disappearing iMessage texts sent to Android users - CNET

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Microphone no longer works on lumia icon after update to demin

Answer:Why isn't my microphone working since the Demin update on my Nokia Lumia Icon?

may be u need a reset.after resetting also if ur phone has the same problem then go for nokia care

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i have updated the phone yet nothing changes in the keys.they cant work.

Answer:On my Nokia Lumia 720, why has the back,search and menu stopped working?

Originally Posted by Windows Central Question i have updated the phone yet nothing changes in the keys.they cant work. Looks like some form of hardware failure. Have it checked in an accredited service center.

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In past few days, I witness that many apps have stopped working for Windows Phone. This is the worst thing. Messenger app is no longer working for Windows Phone. Amazon shut down their app on windows phone long ago. Many other apps are showing a message that very soon they will shut down their app on windows phone. What the hell. No one will buy your older windows phone even. It is the complete loss of the windows phone user. Microsoft should say something on this. Even they are not releasing windows 10 build for the windows phone 8.1 users.
:(

Answer:Many apps has stopped working on my Nokia Lumia 625. It has Windows Phone 8.1 OS.

MS should say something, but their actions have made, at least their short term intentions, abundantly clear. It's likely time to move on.

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All contacts are visible in phone but if i search means it is showing that , no contacts are there in it

Answer:i updated my nokia lumia 625 to 8.1 os, contacts search option is not working in it

I think you should know about contact filter

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In both the phones specification is almost same ,but only difference is screen sizes, n camera pixels..so please suggest me which phone us better for using n having good response?

Answer:Want to buy a Nokia Lumia 535 and Nokia Lumia 435,but I am confused which phone is better?

It depends on ur need really.
Do u need a large screen, FFC and flash?
Or u just want a compact easy to pocket phone?

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Hi! Yesterday I started having some issues with the whatsapp and messenger apps, in case of the messenger app it stays at the "connecting to network" stage even though my internet is working properly.
In the whatsapp case, images and audios would not download regardless of the fact that I have over 1GB of free space in my sd card, I tried to unistall and reinstall the app but now it wont verify my number, it displays a message telling me that it cant connect to the network.
I checked today and both apps are having the same issues, I have a nokia lumia 625 with windows 8.1.
If anyone could help me with this issue I would appreciate it! Thank you all.

Answer:Whatsapp and messenger apps nots working on nokia lumia 625 with windows 8.1 update

This a double post.forums.windowscentral.com/windows-phone-8-1/407290-apps-not-working-lumia-625-a.html

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In trying to install the PayPal App, it gets to about 80% and then stops. Tried re-install many times - always the same. In the UK.

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After witnessing success with NOKIA Lumia 920, the Finnish mobile giant NOKIA is once again ready with its latest offering-NOKIA Lumia 920 windows mobile.
As the name suggests the phone will be powered by Windows operating system. Plus, it will feature 4.5 inch HD display, 1GB RAM and 32 GB of storage capacity.
Under the hood, the phone will run powerful 1.5 GHZ Dual core processor. The main highlight of the phone will be its radically distinctive charging support, which will be provided via an inductive method – Qi wireless power standard.
Besides this , NOKIA Lumia920 will feature 8 MP Camera at its rear for capturing some high quality videos and images and 1.3 MP camera at its front for enabling video chating.
It is slated to be launched on 5th September, tomorrow!

Answer:Nokia's Latest Offering - Nokia Lumia 920 Windows Phone with Wireless Charging

The wireless charging feature is pretty exciting. But it looks like a WP 7.5 phone, right?

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Is the bluetooth function on the Nokia Purity Pro by Monster (over-ear) compatible with a Nokia Lumia 520 cellphone?
I mean, can I use the headphones wirelessly?
Thanks in advance.

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Hi,I bought this Nokia Lumia 820 in Jan,2013 from Chennai,India.After 6 months I faced some issues like low battery life and also a line at the center of the screen.So I went to Nokia Care, Taramani, Chennai-India,they told me that they will send it to their head office and may take a week time.I agreed and went back on the desired date .Then they told that Company has decided to give me a new Lumia 820 instead of my old Lumia 820 as they were not able to get the accurate solution.But the warranty will be carry forward.I agreed and came back home.From then onwards, I didn't faced any issues.Now after 2 years,I broke my LCD of same Lumia 820 accidentally in San Francisco,CA-USA.I went to one of the repair center here and the first question he asked me was "Did anybody tried to open it?".I replied no after in Chennai,India and that too was new.To my shock he said "It's a fake copy ...the screws were stripped."They cheated and gave me used phone instead of my new phone.
Is this the way they are cheating customers.
I need an answer for this from Nokia India.

Answer:Fraud:Nokia Care ,Chennai have given me fake copy of Nokia Lumia 820 after I faced some issues. What do I do?

I refurbished phone isn't a fake phone. It's a refurbished phone.
I don't know about international, but in the US, its common to get a refurbished phone as an exchange.

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I've read some similar (but not identical issues) on the forum. Hopefully someone can assist.
My phone battery went dead while using GMAPS which ate up the battery very quickly.
Been trying to charge it for hours, but all I get is a flashing WINDOWS symbol at the bottom of the phone, then the NOKIA logo appears about every 30 seconds, but then nothing else happens.
Tried pressing the POWER OFF and VOLUME BUTTON simultaneously for extended periods, but no joy.
I have too much stuff on the phone to do a hard reset, and I'm on the road, so kind of in need in a quick and easy solution that doesn't affect my data (if one exists).
Thanks
Al

Answer:Windows 10 Nokia Lumia 930 - NOKIA logo flashes up, but does not boot

Maybe the device is on a reboot loop somehow, when you try to charge it keeps on trying to reboot but fails because the battery is out of enough power to finish the boot.
Leave the device connected to the charger for a while as the device is deeply discharged then try the soft reset combo power off and volume button.
If you need additional help or want to reply to this thread , learn how to join windows central.

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Hi guys, greetings from Nairobi. I've had my Nokia Lumia 620 for a little over 6 months now. I was on 8.1 through the developer's preview. So I was just sitting there, hadn't used my phone for around 15 minutes. When I checked the phone, it was stuck on the Nokia screen. I assumed that it was restarting so I left it for a couple more minutes. It's been on the screen for around 5 hours. I have tried the soft and hard reset several times but still nothing works. I'm still stuck on the Nokia screen and the device is not detected when I plug it on the laptop through the USB cable. Seen a couple of videos on using Navifirm but can't do much because the device isn't being detected. Hoping I won't have to take it to the care center. Anything else I can try? Looking forward to your responses. Much thanks.
By hard resetting I followed the following steps:
Turn off the Lumia,
Pressed and held the Power Button, did not release until the phone vibrates.
Pressed and held the Volume Down Button, did not release until the LCD showed the exclamation mark.
Pressed Volume Up Button Key and released
Pressed Volume Down Button Key and released
Pressed Power Button Key and released
Pressed Volume Down Button Key and released.
The soft reset was simply power button and volume down button.
I should also point out that the USB cable I'm using isn't the one that I got the phone with :) lost that one.
Thanks guys.:)

Answer:My Nokia Lumia 620 has been stuck on the Nokia startup screen for 5 hours now.

Try a different cable and use Nokia Care Suite to reset the phone, you will lose everything on the phone but it should reset it to factory settings. You will then probably need to get it updated via Developer preview again...good luck.

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Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions?

Answer:Windows Phone Nokia Lumia 920 Nokia Pro Camera App not recording

Originally Posted by WPCentral Question Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions? Have you tried plugging the phone into a computer and going to the camera roll folder in Explorer and seeing if it's there? Also make sure the app has been updated to the latest version (now called Nokia Camera), and then go to settings, scroll to the bottom and click 'find photos and videos shot with Nokia Camera'

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I have bought new lumia 730, now I wanna transfer contacts & messages from Nokia E7 to LUMIA 730.
please reply me ON : <mod edit e-mail address removed>

Answer:How can I transfer contacts & messages from my Nokia E7 to NOKIA LUMIA 730?

Use the transfer my data app that comes pre installed in your new phone.
Follow the steps in the app.

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This is a question that may have been asked previously so I apologize if this is a reoccurring thing. I've finally decided to leave the Apple ecosystem and start looking for a windows phone. Its come down to the Lumia 925 and the Lumia 1520 on AT&T. I've reports and blogs about problems with each, more so with the 925. I have small hands for a guy so the 1520 is somewhat intimidating. The 925 however, I've read has poor reception problems, battery issues, and heating problems. Would anyone be able to inform me if the 925 issues have been resolved through updates or if the problems still continue? Also, if either of the two phones developed problems with 8.1? (beta or if you received the update today since it has been released). Thanks so much

Answer:Nokia lumia 925 vs Nokia lumia 1520

Well I have the 925, was part of the dp and now have cyan as well... When I first received my phone the battery life was horrible, but after switching off some of the background tasks, draining it (a few times) and charging it again the battery life stabilized :) With 8.1 the battery life for most 925-ers improved a bit more. The heating issue did remain tho, however I should note that the 925 was made for casual use and not for intense gaming (anything that requires a lot of ram usage).. Personally i solved this problem by purchasing a terrapin back cover case :D The heating is still there (yes Im a gamer from time to time), but with the cover on you will barely notice it! My reception is pretty good, but I don't live in the US so we have that.. Wifi has been an issue, but apparently that was a general issue (not limited to the 925)...
I can't say anything about cyan yet, because I just updated lol

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Hello. I currently use a Nokia Lumia 1520 and the device is great but the size doesn't work for me as its uncomfortable carrying it in my back pocket doing truck at a large department store so I was wondering which device should I look into getting the Nokia Lumia Icon or the Nokia Lumia 930? I can easily afford the Icon once i return my 1520 but I will need to save up more to get the 930.

Answer:Nokia Lumia Icon or Nokia Lumia 930

Basically the same phone, except the Icon was made for Verizon. Where are you? The 930 won't get LTE in the US.

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Answer:Nokia Lumia 930 not available on nokia india website :(

When was it available??

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if my microsoft account is involved i dont remember my account name, or the password, i dont know how to save to icloud, or access it back again, when i try to move things from my phone to pc, i can move videos, playlists etc but not my contacts. there is an option on settings to transfer my data from your old phone to yr nokia 920, but i dont know if this will work transferring from one nokia to another nokia

Answer:how do i transfer my contacts from my nokia lumia 920 to my new nokia 425,

Transfer my data app. Or reset your password for your email by clicking forgot password on the login page on a computer.

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Hi. Having a problem with Nokia Lumia 520 and Nokia CK-100 Car Kit.
Was connecting & running fine while phione was Windows 8.
Immediately after the Windows 8.1 upgrade this changed.
Now every time I start the car the phone "connects" multiple times (used to do so just once).
So it goes "Phone Connected", followed by "Player Connected" about 2/3/4/5 times at the start of every journey.
PS. RThe phone stils works properly on the kit etc... - its just the nusiance of listening to it connect (& disrupting radio/music eytc... while doing so).
Tried un-pairing & re-pairing the devices etc... - no joy.
Any ideas?

Answer:Nokia Lumia 520 with Nokia CK-100 Car Kit - Windows 8.1 problem

Hi,
I have the same phone/car kit combination with the same issue...
Did you find a solution to this?
Thanks

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Hello, I bought a Nokia Lumia 520 a while back (About two years ago or something i'm not too sure) It was perfectly fine until all of the sudden I couldn't hear anything apart from Ringtones (Couldn't listen to songs, couldn't hear people when calling etc) after messing around with the phone it turned out to be the earbud jack (can't remember the correct word at the moment) anyhow, I fixed it by basically shoving a tooth pick in it. So i'm like okay fine. But recently the phone got stuck in Airplane mode, I tried literally everything apart from going to the store to get it fixed because my warranty ran out and i'm not going to pay for this piece of crap. So, today I tried the "Windows Phone Recovery Tool", I let it do its thing while I take a shower but when I came back it was stuck on the red Nokia title screen. Unplugged the battery, re-connected it with my PC, pressed the Volume down button etc. Nothing works! And when it's plugged into the PC, the Windows Recovery Tool says "Acces is Denied. Verify Credentials"
So yeah. I am furious. I have never, ever had so many problem with a phone before..
Here are some screenshots:
Windows Recovery Tool: prntscr.com/69p0vf
The Red Nokia Title Screen (My Phone): prntscr.com/69p3wj

Answer:Can I get some help with my Nokia Lumia 520 (Red Nokia Title Screen)(8.1)?

1. Calm down ( you gotta have patience while working with gadgets )
2. You shouldn't shove things other than the hp jack into the hp port.
3. Airplane mode ? (tried going to settings and trying to disable it or remove the sim and put it back in / restart ?? )
4. That "Red Nokia Tile Screen" you saw was the firmware download screen.
5. One does not simply don't pull out a phone while its undergoing firmware loading.
6. Try with Windows Phone Recovery Tool again. (This time wait ... and have patience.)
7. The only and last solution is Lumia Software Recovery Tool. Be patient !

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I installed win 10 preview on my nokia lumia 635 recently, but when i tried to do a rollback to windows 8.1 using the recovery tool my phone got stuck on a red screen with nokia logo in white with infinite restarting by itself, and i can't figure out what to do. I wish i hadn't installed that damn windows 10 in the first place.

Answer:nokia lumia 635 red screen with nokia logo.

Be sure to report the feedback to Microsoft

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When my phone begins to boot up, it crashes a couple seconds after the nokia logo pops up. Also, I don't think that the software is telling the hardware to charge the battery correctly because it has been charging for several hours but when detached from a charger, it immediately dies.
When on the charger, I tried a soft reset by holding the power button and volume down keys for 10-15 seconds which was ineffective I also tried a hard reset by holding the power button until the nokia screen appears, then holding the volume down button for the exclamation mark to appear but it shuts down before this happens.
Other notes: It shows the flashing icon light when on the charger and at times tries to boot up but when at the nokia screen shuts down.

Answer:Why is my nokia lumia 925 crashing at the nokia screen?

Hi, I had a similar problem. First I thought it was the battery, until I eventually figured out that it was the motherboard. Changing it won't be easy, so take it to a shop

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Lumia 520 says
ERROR : Unable to find a bootable option. Press any key to shut dawn
How to fix it?

Answer:Nokia Lumia 520 Error: Unable to find a bootable option. Press any key to shut dawn on Lumia 520

Reset my Windows Phone 8.1 | Windows Phone How-to (United States)

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Lumia Denim update has not come yet in Bangladesh for nokia lumia 630 smartphone.

Answer:When will the Lumia Denim update come for the Nokia Lumia 630 in Asian countries?

Indeed and nobody except Microsoft and carriers know when this is going to happen. So you just need to wait till it is made available.

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I received Lumia Cyan update yesterday for my Nokia Lumia 720. After updating I received another update which was windows 8.1 update.
I updated that too successfully. Now everything seems to work fine except the facebook app. when I started it for the first time, It asked for Id and pwd. I entered correctly and successfully logged in. Then in next window it asked for syncing my facebook account with my windows phone. This page had two buttons "configure" and "not now". I chose configure. Then moments later next page comes up which asks for "using facebook photos on your lock screen".
This page also has two buttons like previous page "configure" and "not now". Problem is none of these two buttons are sensitive. Not able to proceed further from this page as not able to press any of these buttons. When I close the app and open it again the same page comes up. I tried uninstalling and reinstalling the app but the problem persists.
Please help

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I have Nokia Lumia 521 in developer mode Windows 8.1, I just realize all my "get media content now" does not work no matter how many times I click on it. I've already tried turning on/off the airplane mode, wifi, & power button. I have my cellular on too. Someone please help me solve this, because I would really love NOT to reset it.......I feel like I'm on the verge of frustration....is anyone with 521 having the same problem?....please me me.... :(...thanks in advance!

Answer:Nokia Lumia 521 "get media content now" not working

you're talking about MMS aren't you.
Something's might be amiss with your cellular data, does that work?
Are you on T-Mobile as a service provider? or another like Straight Talk?
You may have to fiddle with the Access Point settings.

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It has been 2 weeks now with no sign for the update on my phone except for the settings updates from the store, when will it come out ?
Thx in advance

Answer:Lumia Cyan for Nokia Lumia 520 release date ?

If you're on AT&T, you've got it already, just check for updates. If you've got the developer preview installed, you need to use the Nokia Software Updater for Retail to roll back to 8.0 first, then update to Cyan.

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Recently i have updated Nokia Camera to Lumia Camera for my Nokia 1020. Lumia camera opens very slow and image also appearing as blur. Can some one please help me to recover my Nokia Camera ? I have uninstalled Lumia Camera even i tried in store for Nokia Camera app it isn't available in store.
Please help me to recover Nokia Camera app. :(
Thanks in Advance!!!

Answer:Why isn't my Lumia Camera supported on a Nokia Lumia 1020?

Can you try to find for Lumia camera classic? That version is supposed to be the same with Nokia camera.

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I have a Nokia Lumia 630 running Lumia Cyan on Cricket Wireless and can you give me a guess on when I should receive the update. Thank You for your feedback.

Answer:When will the Nokia Lumia 630 receive the Lumia Denim update?

No clue.
First, we'd have the see the rollout begin, meaning the 630 probably won't be too far behind. My best guess is 8.1 Update 1 + Denim going out later this year, albeit starting.
Second, given the track record of US carriers in rolling out updates, you're probably looking at a few extra weeks or months.

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My Nokia Lumia 520 has an notification today that an phone update is available which is Lumia denim update(I'm in India).I need to know the exact size of the update as i do not have much internet data left.Please someone help me......

Answer:What's The Size Of Lumia Denim Update For Nokia Lumia 520!

Use wifi

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can u tell me the latest nokia cyan os version & firmware version no. ???????
so that i will check that they will install correct version.

Answer:nokia lumia cyan 8.1 update for lumia 625 in india

can u tell me the nokia cyan os version & firmware version no. ???????
so that i will check that they will install correct version.

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I don't know which one I should choose: lumia 630 ' 720 or galaxy s4 mini.
What I find important:
1. Privacy
2. Speed
3. Screen
4. Battery life
5. Camera
Can you guys please help me?

Answer:Nokia lumia 630, lumia 720 or samsung galaxy s4 mini?

Go for Lumia 720 and you'll have it all. Camera is terrific. And enjoy a lagfree amazing smooth experience as compared to what touch viz has to offer.

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So... I have a Lumia 1020 (ATT), and I was trying to roll it back to Windows 8 so that I could get the Cyan update. I know I should have been patient, but I wasn't. I knew that the mini USB connection on my phone was kinda quirky, and sometimes it would connect to my computer when I plugged it in and sometimes it wouldn't (Windows would tell me that it would connect and disconnect, repeatedly, and sometimes it said it didn't recognize the device.)
So while I was trying to do the recovery, it connected and disconnected, and the Nokia Recovery Tool didn't go anywhere. I was hoping that it would but after a long while, it didn't go anywhere again. (it was stuck at 0%...)
I restarted the Nokia Recovery Tool and my Phone...but the recovery tool won't pick up my phone, and my phone is stuck on the red nokia screen.
Is there anything I can do? :(

Answer:Nokia Lumia 1020 Lumia Recovery Red screen

Oh, and I don't know I wasn't logged in. This is my username.
Please help me. I love my Lumia 1020 :(
This is all it looks like, and I can't make it do anything at all...

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Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time?

Answer:Nokia Lumia 930/Nokia Icon

Originally Posted by Zachary Boddy Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time? From what I can tell, the difference is the OS it came with. Icon (aka 929)=8.0, 930=8.1

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I turned my phone off. (Nokia Lumia 630) Now it keeps flashing the Nokia logo and vibrating. Its like it is caught in a loop. It is unresponsive to soft reset. I took the battery and Sim card out for awhile but once the battery goes back in the loop begins again. I've had the phone for approx 7 months. I like the phone and would like to resolve this. I'm not sure if it is running Cyan or Denim. Thank for any help.

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i have lumia 630.when i will get update for my phone.

Answer:When will the Lumia Denim come out for the Nokia Lumia 630 in India?

We do not know only Microsoft knows and we are not Microsoft.
But it will come if Microsoft did all the release tests which are needed.

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my nokia lumia 625 is not starting only monogram of NOKIA appears and vanishd and appears

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Which one is advisable to buy lumia 1320 or 920.

Answer:Nokia Lumia 1320 vs lumia 925

Right now, I'd say the 1320. The 920 has served admirably all these years, but is the more dated of the two.

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Question: nokia lumia 520

how to attach web cam to nokia lumia 520 ?..

Answer:nokia lumia 520

You can't. Basically web cam has software built in that gets installed on laptop/pc to work. Microsoft won't allow anything outside its OS to be installed

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Question: Nokia Lumia 520

Hello, I downloaded an update and now I cannot get facebook messages through my messaging threads. How do I fix this???

Answer:Nokia Lumia 520

Originally Posted by WPCentral Question Hello, I downloaded an update and now I cannot get facebook messages through my messaging threads. How do I fix this??? You now have windows phone 8.1,with lumia cyan. You have to download Facebook messenger now. They removed it from the messaging app.

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Question: Nokia Lumia 635

My wife has just received her new Nokia Lumia 635. I have tried to transfer her contacts and SMS messages from her old Nokia Lumia 610 to the Lumia 635. The contacts transferred OK, but only approximately half of the SMS messages transferred over to the Lumia 635. For some strange reason, the SMS messages dated prior to 22 May 2014 did not transfer over to the Lumia 635.
Not sure if this is a date issue or perhaps memory, surely the memory available in the 635 exceeds thew 610!
The SMS/Contacts transfer was made via Bluetooth.
Any assistance would appreciated.
Bob P

Answer:Nokia Lumia 635

I would think it could sync messages via the account, but I dont know about WP7.
Check her messages, make sure its set to sync any time.

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Question: nokia lumia 625

how to transfer files from nokia lumia 625 voice recorder pro+ to pc

Answer:nokia lumia 625

it can't be done by just plugging in the phone, so check in the options for the possibility to upload it to OneDrive/SkyDrive where you can easily pluck it from there and download it to any device you want.

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Question: Nokia lumia 520

My camera in Nokia Lumia 520 is not functioning. I tried to open but it return to the main screen again and again I have tried the soft and hard reset still my camera is not working plz help me...... :(

Answer:Nokia lumia 520

My wife's 720 had the same issue. Turned out the camera sensor was broken. Take it to Nokia care

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Question: nokia lumia 820

how to install themes in nokia lumia 820
?

Answer:nokia lumia 820

What do you mean by themes?

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