Computer Support Forum

Why can't I access my Nokia account to my phone Nokia N8?

Question: Why can't I access my Nokia account to my phone Nokia N8?

i cant access to my nokia account to my phone nokia n8

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Preferred Solution: Why can't I access my Nokia account to my phone Nokia N8?

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Answer: Why can't I access my Nokia account to my phone Nokia N8?

Nokia has been going through some changes lately. They are uncoupling things that were synced between hardware and software.
The support pages for N8 are now under the Microsoft umbrella as part of the buy up of Nokia hardware divisions. I'd start there: Nokia N8-00 - Support, Updates, Downloads and User Guides, Troubleshooting - Microsoft - UK
At a guess... Your Nokia Account log in is no longer valid on that phone because of the transition. Have you tried logging into your Nokia Account via PC browser? Have you tried the Ovi Store on PC?
You could try establishing a Microsoft Account (or use an existing one) and try to sync that on the phone...
My Nokia Account log in is still good, but I've long had it linked to a Microsoft Account. I also see Microsoft has taken ownership of Ovi...

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I have tried deleting and reloading yahoo but it will not accept my old or my new password. All it says is "Attention required" then asks for my password, which is rejected. No emails have loaded for 10 days now.
I have had this phone 2 years now and have never had problems with my emails before.

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guys i have recently updated my nokia L520 den after it my phone starts up and den shows nokia n den blank n den again nokia dis is repeatin continuosly please help

Answer:guys i have recently updated my nokia L520 den after it my phone starts up and den shows nokia n

I just answered something similar on another thread. You can go through this.
You can try to soft reset first.
Volume down and power button until the phone vibrates. Phone will restart if it works.
Otherwise -
This is from the support site -
The problem you are experiencing may be caused by a software problem on your phone. You will need to perform a factory reset to try and resolve the problem.
Please note: All information on your phone will be deleted and anything that has not been backed up will be lost during this process. If you cannot access your phone's menu, unfortunately you will not be able to back-up any data.
Make sure your phone is powered off.
Press and hold the 'volume down' button.
Press the 'power' button until the phone vibrates, then release the 'power' button.
Keep the 'volume down' button held until you see an '!' on the screen, then release the 'volume down' button.
When the '!' appears, press the following buttons in order:
'volume up'
'volume down'
'volume down'
You should see rotating gears on your screen for around 5 minutes.
Your display will then turn blank for 30 seconds while your phone restarts.
It will take several minutes for your phone to restart. Once your phone has restarted you will need to follow the on-screen instructions and complete the initial set-up process on your phone.

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After witnessing success with NOKIA Lumia 920, the Finnish mobile giant NOKIA is once again ready with its latest offering-NOKIA Lumia 920 windows mobile.
As the name suggests the phone will be powered by Windows operating system. Plus, it will feature 4.5 inch HD display, 1GB RAM and 32 GB of storage capacity.
Under the hood, the phone will run powerful 1.5 GHZ Dual core processor. The main highlight of the phone will be its radically distinctive charging support, which will be provided via an inductive method – Qi wireless power standard.
Besides this , NOKIA Lumia920 will feature 8 MP Camera at its rear for capturing some high quality videos and images and 1.3 MP camera at its front for enabling video chating.
It is slated to be launched on 5th September, tomorrow!

Answer:Nokia's Latest Offering - Nokia Lumia 920 Windows Phone with Wireless Charging

The wireless charging feature is pretty exciting. But it looks like a WP 7.5 phone, right?

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Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions?

Answer:Windows Phone Nokia Lumia 920 Nokia Pro Camera App not recording

Originally Posted by WPCentral Question Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions? Have you tried plugging the phone into a computer and going to the camera roll folder in Explorer and seeing if it's there? Also make sure the app has been updated to the latest version (now called Nokia Camera), and then go to settings, scroll to the bottom and click 'find photos and videos shot with Nokia Camera'

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Hellow, Guys !
I'm trying to flash my Nokia phone Using Nokia Suite, but every time I face a problem that cause restart my System.
I face this problem both on Windows 8 64-bit and Windows 8.1 64-bit.
I"ve all updated drivers and also update my Windows.
But, I cannot solve the problem
Please, check my files and provide me useful support and I"m waiting for Your response.

Answer:BSOD while Flashing Nokia Phone Using Nokia Suite

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs. Make sure that you let the app run for at least 15 minutes (or until the app itself says that it's done).

The first step here is to check in Device Manager for the xHCI controller. If you find that it has errors, right click on it and select "Uninstall". If presented with a check box to delete the driver software, please check it. Then click on the "OK" box to remove it.
Reboot and see if the xHCI device still has problems. If not, wait to see if the system BSOD's. Finally, let us know what happens.

Update the drivers for your HSPADataCard USB Modem/Serial Device to the latest, Win8.1 compatible version. Your HSPADataCardusbnmea.sys driver dates from 2011 and is likely not compatible w/Win8.1

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The drivers that are struckout don't have updates available (AFAIK).

If al... Read more

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My daughter locked da phone nd can't remember da password...also I don't have an account. ..

Answer:How do I unlock my Nokia Windows phone if i don't have an account?

Your best option will be to hard reset.
Follow ME on Twitter.

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AT&T store employees can't solve the problem. Re-set phone a number of times. Very frustrating.

Answer:Why won't my Nokia Phone sync to my Hotmail account?

Do you have two factor authentication on? I remember that would cause problems for me and you need to get a one use password for it. I'm not exactly sure where to do that anymore but it should be from your account on your computer.

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When I purchased a Lenovo tablet with windows 8 I set up an identical Microsoft account on both devices. Now the Nokia phone will only find another Microsoft account set up to access Skype (password not remembered) when I try to save things to Onedrive even though it shows the original account under names in my contact list. I am reluctant to reset my phone which is what microsoft recommend as nothing has been saved to Onedrive since this started.
Any ideas, please?

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I've recently changed my email provider so I changed my email and alias in my windows account.

My Xbox etc stopped working until I signed in with the new email address and now works perfectly.

My Nokia 920 has obviously also stopped connecting to the store/music and Xbox until I change to the new email address of the new windows account.

The problem is I just see how to change it, it doesn't seem to have an option to change sign in email address.

Am I being daft?


Answer:Microsoft Account issue on Windows 8 Phone Nokia 920

How to change the Microsoft account on your Windows Phone

Unfortunately, you have to RESET your phone to do it, so you might have to re-purchase any apps that are not added to the new MS account.

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I am using Nokia Lumia 720 phone and I am using the same with the window preview update. I have reset my phone and login to microsoft account it works, but this time is not working. when i try to login it says:
can't connect
we are having trouble signing in.
This service isn't available at the moment, please try again later.
I am sick of it. kindly resolve this problem

Answer:Why am I not able to connect my Microsoft account on my Nokia Lumia 720 phone?

Try again a little later.

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i used my friend account to download some thing and now i can't because he changed his password account what i can do do delete his account from my phone ?

Answer:how can i delete microsoft account from my phone nokia lumia 520

You have to factory reset the phone. It's the only way.

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I am unable to configure my organization mail (Zimbra web mail client) on my Mobile (OS Windows 8.1). I entered all details such as incomming and outgoing server ip addresses etc. corecetly (Error Code : 80072F30)
Appreciate if you could help to overcome this.

Answer:Why I can't set up IMAP/POP mail account on my Nokia Lumia 735 phone?

Check with your IT guys as to the correct settings etc.
Take them beer too.

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I forgot my password of Microsoft account of my nokia phone .when I tray to install programs ,it requests Microsoft account but i could not come with the password .pleas if there is some thing to do I am waiting expectantly.

Answer:how to recover lost password of microsoft account nokia phone

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Answer:Nokia Lumia 710 phone will not sync with yahoo mail account

I've had this exact same problem since the same date. No issue for 3 years, I haven't changed any settings then suddenly no sync on either yahoo email accounts linked to the phone. I've contacted Talkmobile in case it's a fault at their end and they say not, they reckon it's with Nokia. Can't find a solution anywhere. Frustrating!

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i created a micro soft account to my nokia lumia 530 phone but i forgoted password

Answer:i forgoted my windows phone nokia lumia 530 microsoft account password

Log into and follow the steps to reset your password. If you can't get the password back, then just scrap the account and start over. This means that you'll have to perform a hard reset of your phone to associated it with the new account.
If it's your phone's PIN code that you've forgotten, you will need to perform a hard reset to get control of your phone again.

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Recently got a Nokia N9, updated the firmware to version PR1.3 and can't sign into Nokia account to access the store, maps, etc. I'm using my Microsoft account because I saw somewhere that the Nokia account had been discontinued in April 2015. Just keeps giving response: Service currently unavailable. I am using Cell C service provider in South Africa.

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I have a nokia 200 with nokia music app preinstalled, I not activated yet, can I use its free subscription on my Lumia 720's mix radio app. My Lumia's mix radio free subscription has been finished. Please reply soon asap.

Answer:Nokia mixRadio account of nokia 200

You can have a music subscription which is linked to your account activated on only one phone at a time.
If you have a voucher from your Nokia 200, you can use that voucher code to renew the subscription on your Lumia 720.
If you didn't get a voucher code, and you just have to sign in on your Nokia 200 to activate the subscription, then you can't use it on your Lumia 720.
If you want, you sign out of mix radio on your 720, and then sign in on you Nokia 200 using the same username as you did on the Lumia.

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I have a Nokia 6730 Classic, and for some reason the phone memory is full. As a result my phone sometimes refuses to open 'Create a Message' due to lack of space. I save all my pics, videos and apps. I always delete my messages and clear internet privacy. The files I need to access to delete is not accessible from the phone, but when I plug it into my PC it can only see the memory card. Is there any way I can view the phone memory on a PC or any help about why I only have 2.1 Mb free? (The memory available varies during the day, from 3.5 Mb to 1.5 Mb) Thanks.

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I need to access the files inside Minecraft: Pocket Edition so I can copy a folder from the app to my computer. Any way to do this?
I'm using a Nokia Lumia 521 running Windows Phone 8.1

Answer:How can I access the files inside of an app on Windows Phone 8.1? (Nokia Lumia 521)

Originally Posted by Windows Central Question I need to access the files inside Minecraft: Pocket Edition so I can copy a folder from the app to my computer. Any way to do this?
I'm using a Nokia Lumia 521 running Windows Phone 8.1 from within the app there's no option for export?
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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it shown "no devices" each time on attempt

Answer:how can i access google play on my nokia lumia 735 windows phone?

Well, you have a Microsoft device, not an Android.

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i forgot my access code to use my phone i want help to unblock my phone

Answer:How can I unblock my Nokia Lumia 510 phone if I forgot my access code?

I take it you mean your PIN to unlock the phone? If you've forgot it, the only way is to Hard Reset your phone, no other way around it. You will lose all your data except any saved via the backup (if enabled)...
Try to remember the pin, though don't test to much else you will lock your phone completely...

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How can I access my phone it has locked up and I can't access it

Answer:My Nokia 640xl has locked up and my 4 digit code will not work, how can I access my phone?

Probably have to use the recovery tool

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In both the phones specification is almost same ,but only difference is screen sizes, n camera please suggest me which phone us better for using n having good response?

Answer:Want to buy a Nokia Lumia 535 and Nokia Lumia 435,but I am confused which phone is better?

It depends on ur need really.
Do u need a large screen, FFC and flash?
Or u just want a compact easy to pocket phone?

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My phone does not rings when a call comes in, how to make my windows Nokia luminia phone ring

Answer:My phone does not rings when a call comes in, how to make my windows Nokia Lumia phone ring?

1.Make sure your Ringer+Notification volume isn' turned off
2. Make sure you have choosen a Ringtone in settings, maybe you have accidentally choosen 'none'.
3. Check if Driving mode is on, and is it blocking your calls.

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I changed the digitizer as it broke and after doing so I had slightly damaged the power/volume camera button strip, so there was a little problem as the on/off button stopped working this was fine initially as it powered up once plugged in, so all fine then about 30 minutes later it was off and very hot at the top/back of the phone and would not power up when plugged in i decided as it was becoming hot to detach the internal battery, on closer inspection I had noticed the on off button strip thing had broke completely so I ordered a new part and replaced etc but the same problem exists
Have i shorted out the ecb or was the digitizer I replaced faulty causing the over heating as where this plugs in is where it becomes hot

Answer:My Nokia Lumia 625 will not turn on, when on charge it heats up very quick at the top of the phone, what's going on with my phone?

How can we know because we where not present during your repair. But a digitizer can not cause overheating so you must have damaged something during your repair.

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Does your phone have that too? Im worried that mine might be the only one because I haven't seen a single complaint about it. It's irritating sometimes. I pick the sides with a piece of thin paper to take the dust out. Am I the only one????

Answer:On the Nokia Lumia 630 there is gap around the phone small enough for dust to lodge in, does anyone else's phone have this problem?

That does sound pretty original as an issue.
Make sure the cover is seated properly. You could also try getting a replacement cover online. Search eBay and Amazon for them. It would be a chance to change color as well.

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Hello all. First time poster, forgive me if this issue has arisen before, but it's kind of a difficult one to search for.
A few weeks ago, I installed Windows Phone 8.1 Developer Preview on my Nokia Lumia 1020. I subsequently dropped the phone, broke the screen and had to send it off to my insurer to be repaired. I was not keen on my photos etc. being on my phone during this time, so I reset the phone (through settings -> about -> reset your phone).
I got the phone back today with a shiny new screen. Reset it again, entered my account details, and restored my settings/data. But all of the Nokia apps on my home screen, including Nokia Camera, now have an exclamation mark icon in the top right hand corner. When I click this, it says that the apps are no longer available.
In the about menu, there is no mention of Lumia Black. In short, my phone seems to now be running standard Windows Phone 8.1, with no Lumia add-ons. Has anyone else had this problem, and does anyone know of a solution? I really hope this isn't going to be permanent. I suspect I'll get an unsympathetic ear from Nokia on the matter too, when it's in the Developer Preview T&Cs that you may void your warranty by installing it.

Answer:Installed 8.1 Developer Preview -> reset phone -> phone not recognised as Nokia

Open store >> downloads >> ... >> manually check for updates. That would update all the apps on your phone which have a ! mark
Download SysApp Pusher, update all Nokia System apps using it, you'll see Black in the extras+info after installing all updates

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Since ZUNE is no longer available how can i get my pictures off my phone?

Answer:How can I get my pictures off my phone with Zune on the Nokia Lumia 900 phone?

The Zune software is still available online. at
click "support" tab, then "xbox on other devices", then "windows Phone 7."
You should be able to get Zune from there.

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the phone freezes on my nokia lumnia 1320.if i soft reboot it switches off till i release the power button when it restarts on its own and again freezes on the nokia logo.i tried hard reboot again and again but after the reboot it restarts and freezes on the nokia logo

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Hi there,

i would like to use GPS Navigation with my Nokia 6600 via Bluetooth GPS (Model Royaltek GPS x-Mini).
Prior usage i've to install the software on the MMC-Card of the mobile Phone via Nokia PC Suite (for Nokia 6600).

For BT i'm using the Toshiba SD Card 2 within Portege.

With the Toshiba Bluetooth Manager (3.20.01) i can discover and establish a serial connection via BT without problems.

When starting the Nokia PC Suite (that automatically "see's" the new BT Port ...) the connection failes.

Any idea ? Thanks ...

Answer:Portege R100 + BT SD Card 2 + Nokia 6600 with Nokia PC Suite ? NO CONNECT !


Unfortunately I can not give you a proper answer. The fact is that the Bluetooth works properly and notebook can communicate with the unit. Why the connection fails after starting Nokia PC suite is not easy to say.

In my opinion you should try to contact Nokia support. They have more experience with own software products and it is probably tested by Nokia. If you have a solution please let us know.

Good luck!

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Or is it not?
I have seen other colors on internet as well. Blue, pink... Are they all genuine Nokia products?

Answer:Is the white Nokia CA-189CD data cable a real Nokia product?

It's a genuine Nokia parts number... Remember you're looking at teh interwebz.

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Is the bluetooth function on the Nokia Purity Pro by Monster (over-ear) compatible with a Nokia Lumia 520 cellphone?
I mean, can I use the headphones wirelessly?
Thanks in advance.

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Hi,I bought this Nokia Lumia 820 in Jan,2013 from Chennai,India.After 6 months I faced some issues like low battery life and also a line at the center of the screen.So I went to Nokia Care, Taramani, Chennai-India,they told me that they will send it to their head office and may take a week time.I agreed and went back on the desired date .Then they told that Company has decided to give me a new Lumia 820 instead of my old Lumia 820 as they were not able to get the accurate solution.But the warranty will be carry forward.I agreed and came back home.From then onwards, I didn't faced any issues.Now after 2 years,I broke my LCD of same Lumia 820 accidentally in San Francisco,CA-USA.I went to one of the repair center here and the first question he asked me was "Did anybody tried to open it?".I replied no after in Chennai,India and that too was new.To my shock he said "It's a fake copy ...the screws were stripped."They cheated and gave me used phone instead of my new phone.
Is this the way they are cheating customers.
I need an answer for this from Nokia India.

Answer:Fraud:Nokia Care ,Chennai have given me fake copy of Nokia Lumia 820 after I faced some issues. What do I do?

I refurbished phone isn't a fake phone. It's a refurbished phone.
I don't know about international, but in the US, its common to get a refurbished phone as an exchange.

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Few days back i connected my lumia with a power bank,after 10 minutes it restarted and wasnt moving past the nokia logo.
After some time battery was drained.
Now when i connect my nokia to a charger It gets stuck on logo and lines appear on the screen,and it isnt saving charge.

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Hi guys, greetings from Nairobi. I've had my Nokia Lumia 620 for a little over 6 months now. I was on 8.1 through the developer's preview. So I was just sitting there, hadn't used my phone for around 15 minutes. When I checked the phone, it was stuck on the Nokia screen. I assumed that it was restarting so I left it for a couple more minutes. It's been on the screen for around 5 hours. I have tried the soft and hard reset several times but still nothing works. I'm still stuck on the Nokia screen and the device is not detected when I plug it on the laptop through the USB cable. Seen a couple of videos on using Navifirm but can't do much because the device isn't being detected. Hoping I won't have to take it to the care center. Anything else I can try? Looking forward to your responses. Much thanks.
By hard resetting I followed the following steps:
Turn off the Lumia,
Pressed and held the Power Button, did not release until the phone vibrates.
Pressed and held the Volume Down Button, did not release until the LCD showed the exclamation mark.
Pressed Volume Up Button Key and released
Pressed Volume Down Button Key and released
Pressed Power Button Key and released
Pressed Volume Down Button Key and released.
The soft reset was simply power button and volume down button.
I should also point out that the USB cable I'm using isn't the one that I got the phone with :) lost that one.
Thanks guys.:)

Answer:My Nokia Lumia 620 has been stuck on the Nokia startup screen for 5 hours now.

Try a different cable and use Nokia Care Suite to reset the phone, you will lose everything on the phone but it should reset it to factory settings. You will then probably need to get it updated via Developer preview again...good luck.

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Does anyone knows when to expect Win Mobile 8.1 Update for Nokia 1020 and Nokia 1520 in the U.S.?

Answer:Does anyone know when to expect Win Mobile 8.1 Update for Nokia 1020 and Nokia 1520 in the U.S.?

Eventually, we don't know. If anything comes up it'll be written about on the front page.

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Windows and android started a new beginning in 2011
Windows phone 7x
Android 2.3
So in that beginning time why apps developer went to develop apps for android not for Windows phone?
. . . . . . . .
Because If in the beginning itself developer would have decided to go with windows phone instead of android.
Than today's image of widows would be different.
. . . . . . . .
Than why developer went with android not with windows to develop huge n classy apps .
Is there any term n condition by MS/Nokia for app development which Google didn't forced on apps designers?
Does MS/nokia harmed itself by putting their T&C which Google left n pulled the developers attention to do job freely.??
Hope you'll understand what exactly I wanna ask?

Answer:MS/NOKIA VS ANDROID. Does Ms/Nokia made mistake in the past for which they paid.

What was it about Android that started with 2.3 that marks it as a "new beginning"? Google Play started way back in 2008, they had a full 3 years worth of commerce and sharing the market with Apple before Windows Phone 7 came along.

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I've read some similar (but not identical issues) on the forum. Hopefully someone can assist.
My phone battery went dead while using GMAPS which ate up the battery very quickly.
Been trying to charge it for hours, but all I get is a flashing WINDOWS symbol at the bottom of the phone, then the NOKIA logo appears about every 30 seconds, but then nothing else happens.
Tried pressing the POWER OFF and VOLUME BUTTON simultaneously for extended periods, but no joy.
I have too much stuff on the phone to do a hard reset, and I'm on the road, so kind of in need in a quick and easy solution that doesn't affect my data (if one exists).

Answer:Windows 10 Nokia Lumia 930 - NOKIA logo flashes up, but does not boot

Maybe the device is on a reboot loop somehow, when you try to charge it keeps on trying to reboot but fails because the battery is out of enough power to finish the boot.
Leave the device connected to the charger for a while as the device is deeply discharged then try the soft reset combo power off and volume button.
If you need additional help or want to reply to this thread , learn how to join windows central.

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So what can we look forward to seeing on Surface Pro/RT with MS grabbing the mobile section of Nokia??
Will any of the apps from Nokia get a re-brand and jump to Surface?
I would be interested in the movie maker from Nokia on RT......any chance?

Answer:Microsoft and Nokia deal....did MS licence any of the Nokia apps?

This is a really interesting question. I'm not sure whether MS bought out Nokia's apps to be honest. I know the main crux of the deal is hardware related but I'm sure its been discussed how Nokia's exclusivity on their apps will most likely be dissolved, which can't be a bad things for the platform, as Nokia's apps really do stand out among the crowd. No matter if it's Nokia that's developing them or if it's MS developing them, as long as they do keep getting updated I think we're in a good position.

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I have NSRT 6.2.55 on Windows 8.1. My Nokia 222 (RM 1136) is connected with the PC via data cable but the tool says "Could not read phone information".
I have the sd card as well so when i connect the cable, phone shows me "charge only" and "mass storage" options, on selection of mass storage, the phone is shown as a drive on my PC and data of sd card is shown so the connection/cable seems OK.
I have tried both "charge only" and "mass storage" options while phone is connected to the PC.

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I have bought new lumia 730, now I wanna transfer contacts & messages from Nokia E7 to LUMIA 730.
please reply me ON : <mod edit e-mail address removed>

Answer:How can I transfer contacts & messages from my Nokia E7 to NOKIA LUMIA 730?

Use the transfer my data app that comes pre installed in your new phone.
Follow the steps in the app.

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error:
There was a problem signing in. check your phone's date and time settings.

Answer:Why I am unable to download apps from the Nokia store on my NOKIA C7?

Set your date and time right then...

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why nokia 215 not support whatsapp and you tube like nokia 206

Answer:Why doesn't my Nokia 215 support Whatsapp and YouTube like the Nokia 206?

Why nokia 215 not support you tube & whats app

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Its been over a month, since the nokia mix radio subscription renewal has been unavailable from both the online store as well as the care centres.

Answer:Nokia India, Nokia Mix Radio Renewal out of order.

Did they say what happened or when it will be available again?

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Pretty much just the question in the title, I know this is a windows website but most people on here seem to know a lot about Nokia too!

Answer:More of a Nokia question, rather than Windows - Does anybody have any clue when the Nokia N1 tablet

I would love the N1 to be release in the US but we are just waiting to see it.

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Hi everyone, I've got T61 and Nokia 6230i. I'm not able to establish connection between T61 and Nokia 6230i via Nokia Pc Suite. When I try to connect those two devices via Nokia Ps Suite. I've got error message that connection can't be established. BT is in both devices enabled.-> IBM T61 - XP PROF ENG SP3 BIOS NEWEST VERSION-> NOKIA 6230i - OS VER. 3.89   The funniest thing is this that I can connect T61 and Nokia 6230i without Nokia Pc Suite. What could be wrong? Why I'm not able to connect via Nokia Pc Suite? How can I solve this problem? This is not a simlar problem as in post; ! ! !  Message Edited by cubus1981 on 12-07-2008 12:04 PMMessage Edited by cubus1981 on 12-07-2008 12:05 PMMessage Edited by cubus1981 on 12-07-2008 12:14 PMMessage Edited by cubus1981 on 12-07-2008 12:15 PM

Tak rób, jakby? mia? wiecznie ?y?, a ?yj tak, jakby? mia? jutro umrze?

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Dear Gurus, First, I apologize if there is a mobile phone forum elsewhere
I seem to have got into a chicken and egg situation.

Using Nokia PC suite for file transfer from PC to Nokia 7520 supernova, my problem is the bluetooth works but the USB cable CA-126, doesn't!

Nokia PC suite can communicate with my nokia 7510 supernova using bluetooth which is painfully slow.

Nokia PC suite doesn't seem to find the mobile when I use the CA-126 cable for a USB connection.

Suspecting something wrong with USB I checked the XP USB hardware and got a list of 4;
generic USB CF reader USB device
generic USB MS reader USB device
generic USB SD reader USB device
generic USB SM reader USB device

According to XP the above are all working correctly.

I did note that when PC suite was installing it mentioned USB2. Using freshdevices, it lists
as part of the installed drivers
system32\drivers\usbport.sys description usb 1.1 and 2.0 driver

I tried to run 'driver whiz'. it sticks when it is listing and comes to generic sm usb reader.

Which leaves me where I started.

My only consolation, printer, scanner, mouse, webcam, all with usb connections work perfectly.

Help if possible to get me cable connected 7520 to PC

Bye and thanks


Answer:Nokia PC suite can't find Nokia 7510 USB cable

How old is your machine?

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I have a large number of contacts in Phone memory of Nokia 625. How to transfer these to either my PC or to my I Phone?

Answer:How to transfer Phone contacts from my Nokia 625 to my new I phone 6 plus?

Hi and welcome to Windows Central.
Please see this article from our sister site iMore: How to switch from Windows Phone to iPhone | iMore

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Hello, I bought a Nokia Lumia 520 a while back (About two years ago or something i'm not too sure) It was perfectly fine until all of the sudden I couldn't hear anything apart from Ringtones (Couldn't listen to songs, couldn't hear people when calling etc) after messing around with the phone it turned out to be the earbud jack (can't remember the correct word at the moment) anyhow, I fixed it by basically shoving a tooth pick in it. So i'm like okay fine. But recently the phone got stuck in Airplane mode, I tried literally everything apart from going to the store to get it fixed because my warranty ran out and i'm not going to pay for this piece of crap. So, today I tried the "Windows Phone Recovery Tool", I let it do its thing while I take a shower but when I came back it was stuck on the red Nokia title screen. Unplugged the battery, re-connected it with my PC, pressed the Volume down button etc. Nothing works! And when it's plugged into the PC, the Windows Recovery Tool says "Acces is Denied. Verify Credentials"
So yeah. I am furious. I have never, ever had so many problem with a phone before..
Here are some screenshots:
Windows Recovery Tool:
The Red Nokia Title Screen (My Phone):

Answer:Can I get some help with my Nokia Lumia 520 (Red Nokia Title Screen)(8.1)?

1. Calm down ( you gotta have patience while working with gadgets )
2. You shouldn't shove things other than the hp jack into the hp port.
3. Airplane mode ? (tried going to settings and trying to disable it or remove the sim and put it back in / restart ?? )
4. That "Red Nokia Tile Screen" you saw was the firmware download screen.
5. One does not simply don't pull out a phone while its undergoing firmware loading.
6. Try with Windows Phone Recovery Tool again. (This time wait ... and have patience.)
7. The only and last solution is Lumia Software Recovery Tool. Be patient !

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Why will Nokia Suite running under Windows 10, not connect to the internet using my old C5 phone. It used to work under Windows 7. Now I get the message "FAILED TO ESTABLISH A NETWORK CONNECTION ".
Please help. Need to be able to connect in remote areas.

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When my phone begins to boot up, it crashes a couple seconds after the nokia logo pops up. Also, I don't think that the software is telling the hardware to charge the battery correctly because it has been charging for several hours but when detached from a charger, it immediately dies.
When on the charger, I tried a soft reset by holding the power button and volume down keys for 10-15 seconds which was ineffective I also tried a hard reset by holding the power button until the nokia screen appears, then holding the volume down button for the exclamation mark to appear but it shuts down before this happens.
Other notes: It shows the flashing icon light when on the charger and at times tries to boot up but when at the nokia screen shuts down.

Answer:Why is my nokia lumia 925 crashing at the nokia screen?

Hi, I had a similar problem. First I thought it was the battery, until I eventually figured out that it was the motherboard. Changing it won't be easy, so take it to a shop

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Recently installed Windows 7 build 7600.
After installing i updated the system using windows update by connecting to the internet via my nokia n70 usb modem by installing the latest nokia pc suite,
during the update it was working fine, but after i restarted the system and again tried to connect to net via same, the nokia one touch access kept on showing opening port and then nothing is happening.
I went to the network adapter setting and clicked on nokia n70 usb modem(OTA)
It shows error 711 that remote access connection manager(RACM) failed to start in time.
Then checked my services there i found that the dependencies of RACM ie secure socket tunneling protocol is not running. I tried to start the service but was showing that sstp starts when it is used by some specific program or else then it automatically turns off.
I am unable to solve this problem please help me.

Answer:Can't connect to net via Nokia One touch/nokia pc suite

Going to be 10hours and no one has replied

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Hi. Having a problem with Nokia Lumia 520 and Nokia CK-100 Car Kit.
Was connecting & running fine while phione was Windows 8.
Immediately after the Windows 8.1 upgrade this changed.
Now every time I start the car the phone "connects" multiple times (used to do so just once).
So it goes "Phone Connected", followed by "Player Connected" about 2/3/4/5 times at the start of every journey.
PS. RThe phone stils works properly on the kit etc... - its just the nusiance of listening to it connect (& disrupting radio/music eytc... while doing so).
Tried un-pairing & re-pairing the devices etc... - no joy.
Any ideas?

Answer:Nokia Lumia 520 with Nokia CK-100 Car Kit - Windows 8.1 problem

I have the same phone/car kit combination with the same issue...
Did you find a solution to this?

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I download and installed nokia pc suit latest drivers.but error message have came showing "your mobile is in file transfer mode " and "device connecten in non-compatible mode"

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The downloading and installation works perfectly but then it immediately says that it's not recognizing my Nokia Lumia Phone! They say elsewhere that there is a special app for the Lumia but this app is limited to music, pictures, videos, podcasts and
ringtones. So contacts, the most important for a Phone, is not even included. There are surely other makes where this is possible and where you can easily see and manage all contacts. On which cellphones this Nokia Suite is really working then?

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I currently have a Nokia Lumia 825, running 8.1
I am looking for a way to transfer all my text messages to a Nokia Lumia 950XL
1) there is no micro sd card slot in the 825
2) Transfer My Data app does NOT work fully on the 825. It transfers all my contacts, but that is it
3) I called the 1-800 # for the Microsoft store for tech support. They told me to go to the nearest Microsoft Store and they would be able to help me out. I called the nearest store, before I made the drive in. The tech said don't bother coming in because they have no means to transfer texts messages. He acknowledge that MS's own data transfer app does not work fully on all phones, even if you're running the latest 8.1 available.
Sooooooo..................does anyone know how to transfer my texts from the 825, to the 950XL?
Or will I have to move to the 950XL without any of my texts messages?

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I installed win 10 preview on my nokia lumia 635 recently, but when i tried to do a rollback to windows 8.1 using the recovery tool my phone got stuck on a red screen with nokia logo in white with infinite restarting by itself, and i can't figure out what to do. I wish i hadn't installed that damn windows 10 in the first place.

Answer:nokia lumia 635 red screen with nokia logo.

Be sure to report the feedback to Microsoft

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if my microsoft account is involved i dont remember my account name, or the password, i dont know how to save to icloud, or access it back again, when i try to move things from my phone to pc, i can move videos, playlists etc but not my contacts. there is an option on settings to transfer my data from your old phone to yr nokia 920, but i dont know if this will work transferring from one nokia to another nokia

Answer:how do i transfer my contacts from my nokia lumia 920 to my new nokia 425,

Transfer my data app. Or reset your password for your email by clicking forgot password on the login page on a computer.

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Answer:Nokia Lumia 930 not available on nokia india website :(

When was it available??

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I currently have a Nokia Lumia 925, running 8.1
I am looking for a way to transfer all my text messages to a Nokia Lumia 950XL
1) there is no micro sd card slot in the 925
2) Transfer My Data app does NOT work fully on the 8925. It transfers all my contacts, but that is it
3) I called the 1-800 # for the Microsoft store for tech support. They told me to go to the nearest Microsoft Store and they would be able to help me out. I called the nearest store, before I made the drive in. The tech said don't bother coming in because they have no means to transfer texts messages. He acknowledge that MS's own data transfer app does not work fully on all phones, even if you're running the latest 8.1 available.
Sooooooo..................does anyone know how to transfer my texts from the 925, to the 950XL?
Or will I have to move to the 950XL without any of my texts messages?

Answer:How to transfer data from a Nokia 925 to Nokia 950XL


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Ive been having a problem with a new Nokia Lumia 925 which I purchased a week ago , it had the symptom of the Grip of Death ( the signal disappearing when you touched the phone ) . I took the Lumia 925 to my local official Nokia Care Center and the technician checked the phone and came to the conclusion that an internal antenna may be faulty , and the phone has to be returned to the main Nokia head service center for repair , which I'm happy with .
When The Nokia Care Center receptionists entered the phones IMEI number into the Nokia database computer , it showed that the phones warranty would end in two months time . When I told the Nokia Care receptionists I had purchased the phone brand new , only one week ago, and asked her how can the phone only have two months warranty left , the receptionists said that when a Nokia phone is purchased by a Nokia phone reseller , that reseller then submits the phones IMEI number to Nokia , and the phones warranty period ( one year ) starts from the date that the Nokia phone reseller submits the IMIE to Nokia .
So if the the Nokia Care Center receptionists is correct , then if a Nokia phone reseller purchases a Nokia phone to re sell and registers the phones IMEI with Nokia , then the Nokia phone reseller keeps the phone in his stock for 11 months , then sells it , the buyer will only get one months warranty .
Surely this can't be correct - Can it ?

Answer:Nokia Phone Warranty - Can this be right - What do You Think ?

Sound wrong to me .

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When I am typing messages in Whatsapp I cannot see what I am typing the paperclip icon is on where I type the message and I do not know how to remove it so I can just type normally

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i am currently a iPhone 5 uses and my contract expires on the 23rd september so other than jumping on the iPhone 6 bandwagon i was looking at what's out and the nokia lumia 930 interests me a lot - looks polished - looks fast - does what i need it to do.
I know changing to any phone will be strange due to have the iphone since iphone 4 so i expect changes.
my question is from a users perspective...what's it really like? battery performance? just overall what's your opinion? to get or not to get.
Thanks any input will be helpful!

Answer:Nokia Lumia 930 ? Next phone

To be honest I would go for the 1520. It may be bigger but the 930 doesn't come with glance and most sd card slot which to me is a deal breaker

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my nokia phone turns of and on by itself

Answer:my nokia phone turns of and on by itself

You might have a loose fitting battery.
Make a small paper shim (about 3-4 thicknesses of paper) and insert it between the battery and frame on the end of the battery opposite the connector pins. Make another (3-4 thickness) and lay it on top of the battery to help the cover push down harder.
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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When I am typing messages in Whatsapp I cannot see what I am typing the paperclip icon is on where I type the message and I do not know how to remove it so I can just type normally

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Hi Guys,

a friend of mine is having trouble connecting his nokia phone to his computer and I'm supposed to be his 'tech savvy' friend so I want to help him. Details follow.

He has a PC with Windows 98 installed. He has a Nokia 6610 phone and a DKU-5 cable to attach it to his computer. The software is on the Nokia 6610 PC Suite 5.0 CD. Apparently he has installed the drivers attached the cable and the phone using a USB port, and it won't detect the phone.

He has apparently also tried to use an eval version of the 'Oxygen' program to run the connection, and that won't detect the phone either.

Incidentally, he doesn't have an internet connection at home (hence why I'm 'helping' him), but apparently he has some games for the phone on CD and wants to load them into the phone, hence the whole bother in the first place.

Any suggestions about how to proceed, or questions about what further info is necessary to get towards a solution would be greatly appreciated.



Answer:Nokia Phone connection

LOTS of info related to that problem here:

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I tried going on the Nokia Forum. Went back three times and I still couldn't find out how to post a thread so gave up. Can anyone here help me with the following two things please?

1. How can I increase the backlight time? It goes off far too quickly. I wonder when Nokia is going to redress this problem because all their phones have short lighting times and it's a pain.

2. With other Nokias I've had I was able to create a welcome message. I can't find out how to do it on the C3. Have they taken this facility away?

Thank you.

Answer:help with Nokia C3 cell phone

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my nokia keeps showing the nokia logo and windows logo, but wont show the home screen. i have reset it multiple times, it resets and contiously shows the sign and windows logo again. does anyone know how to fix this?
please tell me.

Answer:Why won't my Nokia Phone turn on?

If you are doing a Hard Reset (the button push method) that won't work if your boot file is corrupted.
Al the reboots are hard on battery too... Plug into AC for a couple hours to give the battery a chance to charge up a bit.
Use WDRT to restore a working OS. Find it here:
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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Hi, I'm new to these forums, hope some one can advise.

I have just installed the new RC version of Win 7 and getting to grips with it and along the way discovering which software or existing applications will run on/with the new OS, so far not that many problems and Win 7 has XP mode/virtulisation, a very good application but something to be wary of IMO.

My problem lays with my Nokia N 95 8gb phone.

There are no more firmware updates for my phone, but I use the Nokia software to make back ups of my phone contents to my PC, again no problems, under Windows XP home or under Win 7.

I have the most recent Nokia software but am running into problems under Win 7, my Belkin bluetooth dongle and my phone can no longer find each other.

What I do get sometimes is a window informing me some Bluetooth peripheral is missing or can't be found, basically there are some drivers missing but I'm not sure if it's in the nokia software/updater or Win 7, iIf I try to update drivers, I can't boxes are greyed out.

The next issue and I guess connected to the above and a lot more troublesome for me is I use my phone a lot as a camera and upload my pictures using a Belkin Bluetooth dongle, never had a problem until today,

I can not get the phone to recognise or connect to the dongle or vice versa under WIN 7, I cannot transfer a photo from my phone to my PC using Bluetooth, the phone informs me of a failed connection.

The dongle firmware has been updated.

Not a problem I thought, I'... Read more

Answer:Win 7, Bluetooth & Nokia N95 8GB phone.

Try this,

Go to Control panel/Administrative Tools/Service
Then find "Bluetooth Support Service" and then change start-up type from Manual to Automatic.
Restart pc and then see if Win7 find your phone.

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Question: Nokia phone synch

I have phone synch on my PC for the Nokia 6210 which works great to back-up phone numbers to Outlook. I now have a 6310i but cannot get a Synch Now message when I launch the programme. Do I need the exact 6310 CD or is there something I need to do to make the 6210 programme work with the 6310i?

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Yesterday my phone was working fine then it cut off. So I took off my back and took the battery out and put it back in then tried to cut it on, but nothing. So I left the battery out overnight. Then put it back in when it was morning nothing happened. So I put it on the charger and nothing happened. Can you help me?

Answer:why isn't my nokia phone turn on?

If you get no display then it's a faulty phone or battery/charger.

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how to increase ram on my nokialumia 630 from 512mb to 1gb or more

Answer:how to increase ram on nokia 630 phone

This is not possible.

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Does anyone have a step by step guide to transferring Contact tel numbers frm a Nokia N95 phone to an iphone. It has to be done through the Nokia suite an Itunes and there are procedures out there but I get lost half way through when I have to export them to IE hence the problem with my earlire post just now !!

Answer:Nokia contacts to I phone

I don't know anything about the iPhone, but does it offer you the option of storing your contact numbers on the phone or on the SIM card (like most ordinary phones)?I so, then I think the way I would tackle your requirement is to transfer all contact numbers on the Nokia on to the SIM card, then put the SIM into the iPhone and tranfer them all into the phone.But - as I said - that's a suggestion that assumes all these functions are available on both phones.

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i believe i have set it up already but I'm not able to recieve mms msgs. i can't receive texts with pictures attached

Answer:How do I set up mms on this phone, nokia lumia 928?

What carrier are you using it on? If you're on Verizon, it should work perfectly. If it ISN'T on Verizon (you have it on AT&T or T-Mobile), I believe there is no way to set it up.

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I suppose that being a phone question on the pc advisor website that this one could be described as a bit of a cross dresser - but here goes.I am running a p3800 512ram pc with win me, and have a mobile phone data cable installed so that I can back up my phone stuff and delete all the dodgy rintones and put on dodgier ones - the only thing is that it doesn't seem to work.Firstly, using oxygen phone manager II (trial version)some of the ringtones would not load or play despite me reading the instructions, but the data cable did as it recognised my phone.Stuff this I thought - Install the Nokia data suite software instead, and I did - but it does not recognise my phone.The oxygen software mentioned conflicts with the nokia software and so I have now uninstalled both and am awaiting some sound advice from someone out there who has been here before me.Help please.

Answer:Help with nokia phone software please

You replied to an earlier thread and said you didn't know how to create a link, here's how>find the appropiate website and in the address bar(http:/click here etc)right click and copy(this will copy it to the clipboard)> then in the pca message reply box right click and paste and the website address will appear in full.When you post the response the web address will be turned into a link.Sorry but this does not help you with the above.bretsky ;0)

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Question: Nokia lumia phone

I recently installed a software update on my nokia lumia 625 phone, and now it won't recognise my memory card. Can anyone please help me.

Answer:Nokia lumia phone

Copy any data to a pc in windows explorer or something via memory card reader, format the card via phone then copy it back to the memory card?

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Hiya,I've searched other postings on this & no advice given seems to be applicable.I have a new Nokia 2720 to which I want to transfer pics & tones from my old 3120. I kmow I have the correct cables - CA-42 for the 3120 & micro USB for the 2720, as well as the necessary drivers. I have also downloaded & installed the correct version of PC Suite (7.1) which is supposed to be compatible with both phones. However, the software doesn't see either phone. The only clue I may have is in the form of a hint on the connection wizard that tells the user to ensure the phone is unlocked. Now according to Nokia support, this refers to the keypad & apart from uninstalling & re-installing PC Suite, Nokia support has been woeful. The connection trouble shooter advises to check the phone settings, but neither the software or phone manual tells you how to do this! I suspect that the "unlocked" referred to actually means that the phone has to be unlocked, not just the keypad.So before I run up my phone bill by talking directly with Nokia support, can anyone give me any idea of where to go from here.Cheers

Answer:Nokia PC Suite can't "see" my phone

I think that you will find that you need the Nokia OVI suite rather than the Nokia PC Suite. You probably got a disc with the PC suite on but it has been replaced for many phone hereThe other thing to try is temporarily turn off your firewall. What is your OS?

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I would like to download pictures, Office notes, contacts and past texts from my Nokia 710 phone onto my Windows 10 laptop.

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I am having trouble with the connection of my Nokia 3220 phone with a USB CA-42 cable data cable. I have installed the driver and the software. The computer still does not detect that the phone is connected. If I go to Sync it says it is not connnected. I have right clicked on the sync Icon and gone to phone selector and there is no phone on the list where it should say Nokia 3220, so I clicked on connection and selected usb and gone back to the selector and the phone is still not there. I have completely unistalled every thing and started over but get the same results. Has any one had problems with connectivity like this. I am running a P4 3.4 GHz on XP Home and Media center. Oh, I do have a Palm OS installed, don't know if this could cause probs or not.
Thanks for any help.

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Hi Guys just 2 days before i read specifation of Nokia Lumia 630. What i see while reading specification that in Sharing and Internet Nokia beamer is available for Nokia Lumia 630 ? But Nokia Lumia 630 have 512 MB RAM ? What do you think about Nokia Beamer will it available for low end device ?

Answer:Does Nokia Beamer will available for 512 MB RAM phone ?

They mention in specification !

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I have just bought a data cable for my nokia 5210 and am now looking for free software so that I can download graphics and ringtones to my phone. I have installed a demo version of "logo manager" but they will want paying if I want graphics without the word "demo" in the corner! Any help would be great, thanks, Boon.

Answer:Nokia phone software

If you want to do a search, I posted a thread to you the other day with a site. Just put your name in the search box to the left.

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i believe i have set it up already but I'm not able to recieve mms msgs. i can't receive texts with pictures attached

Answer:how do i set up mms on this phone, nokia lumia 928, AT&T?

I have this phone on Tmobile. And also don't have mms working. The only thing I know of you could try is to install Access Point app (1st you need to install Lumia System Updater or SysApp Pusher - inside you'll find Access Point app) Then restart your phone (optional). If it works it will if it doesn't you are out of luck

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I need to do a hard reset on the phone and get a imei number

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Recently purchased Nokia Asha 530 phone. Despite having home wi-fi, keep getting messages saying there is no connectivity or wi-fi and therefore cannot download apps or anything else it seems. Any ideas what is wrong?

Answer:Nokia Asha 530 phone

Have you switched WiFi on? Once it finds your connection you will need to type in your security key.

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okay, the stats. nokia n-gage qd, iogear 211 usb bluetooth adapter, win xp pro sp2 on abit an7 mobo, amd 3200 xp, 512 ddr ram. mac os x 10.3.9 on g4 466.
i need bluetooth to link to the phone, and the sw is win only. installed the bluetooth as per the instrutions, but when i plugged the thing in, the ms drivers were used, not the iogear. went into the hardware manager and didi driver update and pointed to the install cd to get it to use the iogear drivers. when i search for the phone, after a while, win tells me that there is no adaptor. but the phone saw the pc. uninstalled the iogear sw, and used the ms drivers, when search for phone, it tells meafter a while that there are not bluetooth devices near by, but the phone does see the pc. plugged it into my mac, and the os x bluetooth drivers see it and work. the mac sees the phone, and the phone sees the mac, and i can transfer pics between the two, so the adaptor works just fine. what do i need to do to get win xp to see and use this thing? i need it because the nokia sw is pc only, and i hate the onboard ringtones, and i have a custom one i want on it.


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Question: Nokia account

I cant synchronize my phone and the Nokia account.Because of this i cant download the new songs from the Nokia MixRadio. Its showing an activation problem that there is a problem in activating your unlimited data.If i go to Settings->emails+accounts->Nokia Account and enter my mail and password the account is not getting synchronized.

Answer:Nokia account

Have you tried to login online at

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After connecting the update the operating system to my Nokia Windows phone I got an error message about 'data loos'. Now when I try a hard boot I get the following: ERROR: Unable to find a bootable option. Press any key to shut down." How can I connect the phone to my laptop and download a new operating system?

Answer:Why won't my Nokia Windows phone boot?

If you have access to a computer, download the Nokia Retail care app and install. Connect your phone via USB cable when the app instructs you to do so. This will load the latest software available and should solve your problem.
By the way, always tell us what phone, what you did to get the errors and what you have tried to solve the problem. Your title tells us very little to help you with.
Use this link to download, open and allow any updates to be added. Then connect your phone and follow instructions.Nokia Software Updater For Retail 4.1.0 ? Seidea

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What do I have to do to find my 'sent' emails on my Nokia Lumia phone please

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hi everyone i'm new here , i am feel very excited to join this forum because i has a lot of question :D
now my question is 1. when window phone have game like android like hay day, candy crush and other funny game i really wait , can u tell me when window phone release this game to nokia lumia
2, i has use lumia 625 the main problem is brightness slide i do not have this function
3, my nokia lumia 625 problem internet explorer i really angry while my phone connect to wifi but it not smooth , when i play video on youtube it said no internet connection but my laptop really can use internet this is problem on my phone wifi or internet explorer and i also try on other browser it the same problem it said that no internet connection
help me please :D

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