Computer Support Forum

Transfer text messages from Nokia Lumia 1020

Question: Transfer text messages from Nokia Lumia 1020

Hey guys,
I am not able to find any information on this. Maybe it isn't possible.
I have a Nokia Lumia 1020 on Windows Phone 8.10.14176.243 and I have Cyan.
I am wanting to know if there was any way of transferring my text messages from the 1020 to my computer. I could go through and just do screenshots, but that would take too long. The reason I am wanting to find this out is because of the possibility of taking my former landlord to small claims court and I may be able to give the text messages as evidence.
Any suggestions would be appreciated. Just to note, the "transfer my data" app doesn't give me the option of transferring my text messages to my computer. That may be due to my phone or my computer. I'll have to test with someone else's computer.

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Preferred Solution: Transfer text messages from Nokia Lumia 1020

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Transfer text messages from Nokia Lumia 1020

Don't think you can do it to a computer. I think its only between Windows Phones via message sync?

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on my old phone (925) I have turned on the backup but when I pressed the 'backup now' it came back with an error message saying the backup failed (error code 0x8019019d). What does this mean?

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I haven't sent these texts. All I can find are comments that its not possible to get infected with a virus.. if this is the case how did these texts get sent... and is there anything I can do to fix the issue? Thanks in advance!

Answer:My Nokia Lumia has sent text messages inviting friends to click on a video link..how did these text messages get sent?

Do originals show up as sent texts on your phone? Taking a guess that someone is spoofing your phone number on their own device.

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After spending over two hours with an ATT tech on the phone, still haven't been able to resolve my issue. I can send texts, but not with an attachment. Can't send pictures. Started this morning, and phone, Lumia 1020 was updated to Windows10 over the Christmas holidays by techie grandchild. Worked okay till this morning. Any help or suggestions, most appreciated. Grandma D.

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I have bought new lumia 730, now I wanna transfer contacts & messages from Nokia E7 to LUMIA 730.
please reply me ON : <mod edit e-mail address removed>

Answer:How can I transfer contacts & messages from my Nokia E7 to NOKIA LUMIA 730?

Use the transfer my data app that comes pre installed in your new phone.
Follow the steps in the app.

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Hello,
I tried to research this on my own, but I didn't find any answers.
I need to save my text messages from one conversation on my phone to my PC. The person I have been texting with is a guy who owns a company and they didn't do the right job for what I paid for. I want to take this to a Small Claims Court.
Thanks in advance.

Answer:Saving my text messages from my Nokia Lumia 920 to my PC

Screen capture is I think the only way to do it.

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Hello, i'm a windows phone user, my phone is nokia lumia 610, been trying to transfer the text messages from my nokia lumia 610 to my pc. Help me guys.

Answer:Texts messages transfer from nokia lumia 610 to android

Title says Lumia to android while description says phone to PC... make up where you want to transfer to first.

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Receiving calls is not a single problem, but I can't receive texts. does anyone have the same issue? Or has anybody solvee this problem theirselves?

Answer:Why is my Nokia Lumia 625 so slow receiving text messages?

Text lag and failure to receive are carrier issues...
If the problem has been ongoing, ask for a new SIM or ask for a reprovision (which is having your account access to the network refreshed).

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My phone has been stolen and the sim card in it which i value like hell. Before I have broken my phone, i was able to transfer the photos and text messages onto a new phone with bluetooth, but i had the old phone there and it was on. If i never get my stolen phone back, i want to be able to get the text message swhich were on there and put them on my new phone. All of the photos that i want are on onedrive, so i can put them on a new phone, but i value my text messages and i really want them. I turned on 'text message backup' on my phone but i never saw any thing come out of it. Nothing shows up on my account here on the internet, just photos and my contacts and thats all. This is driving me crazy. I want advice on how to retrieve the text messages and i also want my same number if i cant ever get that phone and sim card back. I desp[erately need help. Will somebody help me??!!

Answer:My nokia lumia 635 has been stolen, can I get some help with retrieving text messages?

When you get any Windows phone replacement with the same carrier. Your text messages will be restored.

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The older phone is a ATT flip phone. The phone was set up in the ATT store today. But my text messages with pictures didn't transfer to my new phone

Answer:How do I transfers old text messages to my new Nokia Lumia 635 smartphone?

You can use the app TRANSFER MY DATA. This app is standard installed on your phone. So swipe to the app list and you find it.

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Is there a way to do this at all? Any help would be greatly appreciated?

Answer:How do I retrieve deleted text messages from my Nokia lumia 610?

Sadly once deleted, it's gone.
Unless it hasn't synced thus you would need to do a Hard Reset and hope the text message was in the OneDrive backup. However odds are slim, and a bit extreme...
G.

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I want to transfer text messages from Nokia Lumia 635 to Samsung 7.

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i have lumia 920.now i want to change in to apple.i want to transfer the data to apple phone .is it possible to transfer my text messages also

Answer:How do I transfer the text messages from my Lumia 920?

There is no way to save your sms messages to your SIM card or anything like that on WP.
However, there is this thread - http://forums.windowscentral.com/win...ed-online.html
Have a read through that (probably closer to the end which may be more relevant) and see if you can get your SMS from Outlook.

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My thread of messages for one of my contacts disappeared

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My Nokia Lumia 635 was purchased unlocked and I set it up with straight talk, it worked great for 2 months and I noticed I couldn't send my fiancee text messages but she could send them to me and I could messages everyone else.my service expired and I renewed the service and asked straight talk if they could fix the texting problem, now I can't send or receive text messages from anyone. I did a hard reset and redid all the apn,port,URL settings for straight talk as I did when I first got the phone and still nothing. Someone said to replace the SIM card. Any ideas or solutions would be greatly appreciated

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I can recieve message from others but not her

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hey all. i've recently switched to android from windows phone so all i want to know is that how can i transfer/copy/move all of my text messages from lumia 620 windows phone to note 3 android phone?
Any help will be appreciated :)

Answer:How do I transfer text messages from my Lumia 620 to my Note 3?

I dont think you can do that unfortunately
as it is, you can only backup and sync text messages between Windows Phones, because those hook into MS's backup services.
I don't think I've heard anything different, and if you had searched, I believe you would have found many people before you, with the same inquiry.

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Thank you for assisting here. I've had the Nokia Lumia 1020 US Version for many years now, it works even with a cracked screen but I love the features so much so I purchased another Nokia Lumia 1020 (exact specs). Since ATT no longer carries the phone they cannot assist in the transfer.
How do I (besides backing up on the SIM card) transfer all data (texts, contacts, photos) to my new Nokia 1020. Seems like it would be easy I've tried many basics and followed the transfer data apps but nothing seems to be working. Help please. thanks :)

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please help me to transfer the text messages me

Answer:how to transfer text messages from my samsung android phone GT-B5512 to lumia 730

I hope your Samsung phone has Bluetooth capability. Turn on Bluetooth. On your L730, open the app called transfer my data (if not there dload from store). It will connect with your old phone and you can transfer contacts /sms etc. Follow on screen instructions. It's easy to understand.

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Recently i have updated Nokia Camera to Lumia Camera for my Nokia 1020. Lumia camera opens very slow and image also appearing as blur. Can some one please help me to recover my Nokia Camera ? I have uninstalled Lumia Camera even i tried in store for Nokia Camera app it isn't available in store.
Please help me to recover Nokia Camera app. :(
Thanks in Advance!!!

Answer:Why isn't my Lumia Camera supported on a Nokia Lumia 1020?

Can you try to find for Lumia camera classic? That version is supposed to be the same with Nokia camera.

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So... I have a Lumia 1020 (ATT), and I was trying to roll it back to Windows 8 so that I could get the Cyan update. I know I should have been patient, but I wasn't. I knew that the mini USB connection on my phone was kinda quirky, and sometimes it would connect to my computer when I plugged it in and sometimes it wouldn't (Windows would tell me that it would connect and disconnect, repeatedly, and sometimes it said it didn't recognize the device.)
So while I was trying to do the recovery, it connected and disconnected, and the Nokia Recovery Tool didn't go anywhere. I was hoping that it would but after a long while, it didn't go anywhere again. (it was stuck at 0%...)
I restarted the Nokia Recovery Tool and my Phone...but the recovery tool won't pick up my phone, and my phone is stuck on the red nokia screen.
Is there anything I can do? :(

Answer:Nokia Lumia 1020 Lumia Recovery Red screen

Oh, and I don't know I wasn't logged in. This is my username.
Please help me. I love my Lumia 1020 :(
This is all it looks like, and I can't make it do anything at all...

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Question: Nokia lumia 1020

How do I unlook my nokia lumia 1020 . I purchased a motherboard to my nokia lumia 1020 from USA on ebay , it was operated by AT&T

Answer:Nokia lumia 1020

http://www.bing.com/videos/search?q=...961&FORM=VIRE2
Here's a decent video

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My Nokia Lumia 1020 froze, which happens a lot, so I let it die. I put it on the charger and the little window on the bottom of the phone came on, so I thought all was good. It's been on the charger for 2 days and hasn't turned on and I can't get it turned on.The little window is still on though. My power key is broken and I can't find a way to fix is, so I've been holding down my camera key for a while now to turn on my phone. I've put my phone on different chargers, too. Nothing. Just the little window lighting up.
I need help!

Answer:Nokia Lumia 1020 won't turn on?

Welcome to Windows Central.
Take your phone to a service center and have them diagnose the problem - it sounds like a dead battery issue, but it could be more (the service center should be able to tell you exactly what's wrong with your phone).

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Hello, I want to know if your facing any problems, because I want to buy Nokia Lumia 1020. Does it lag? What about the games you played, do they run smooth? Is the front facing camera good?

Answer:What's your opinion on Nokia Lumia 1020?

The 1020 has the best camera of any current phone. In the other respects that you mention, I myself have no problems with it.
Posted via Windows Phone Central App

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I've read alot of the threads about nokia lumia 1020 battery issuses and i still cant find a solution for my problem. So when i first bought i noticed that battery even when fully charged wouldn't last me even half a day without charging it even when i'm not using its still keeps draining the battery, and i did turn off all the background programs. Then i decided to take it to the store two weeks ago and they changed the heater thing and the battery and finally got it yesterday, But still the same problem this morning (9:30am) it was 100% and now its down too (11:29am) 66% and all i've used was the radio and temple run (game) and few minutes of facebook is it suppose to do that or do i take it back the store. Are there any defualt programs thats causing this?....Anyone with the same issues?...Would apperciate any help.

Answer:Nokia lumia 1020 Battery HELP!!!!!!

I would suggest to take it back to the store.
Sent from my NeverAndroidAgain**1020** via Tapatalk

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hi dear
i m using Nokia Lumia 1020 Windows 8.1 then i convert to upgrade windows 10
after installation my Wi-Fi Its Not Working when i turn on Wi Fi Network So Showing Error Can't do this right now restart Phone try again
i restart many time but same error I really
plz give me answer

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I just got a recent update to Windows 8.1 last month. Today I received several calls from my husband's number, but he was at home and didn't call me. I received the third call and it was a recorded voice of the infamous Kerpal prank call. I hung up, and then my husband got several calls to his iPhone 6 from my number, and I of course didn't call. I turned my phone off and took out my SIM card... I don't know what to do now. I already changed my google and facebook password. What else can I do? Should I do a factory reset on my phone, or change my SIM card?

Answer:Nokia lumia 1020 hacked?

Call your carrier's customer service. Now.

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me phone started make a clicking noise and when I looked at an email was being typed on the phone
telling me some young lady was single
I delete the email and restart the phone can you tell me how somebody can get access to me phone
Also my internet banking has been hacked using call forwarding on my phone, I did not get any of the texts changing my passwords and security details, but they were sent to my phone ..??

Answer:Has my Nokia Lumia 1020 been hacked?

If you've been hacked you're the first person with a WP for it to happen to.
The security is rather high on a WP this shouldn't be a possibility as far as I know.

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I'm trying to replace the battery on a Nokia Lumia 1020, a video shows that the a piece of tape(heatsink?) has to be cut. It goes between the battery and processor. A picture of the tape is included. Does anyone where a replacement can be purchased?

Answer:Nokia Lumia 1020 Repair

Try this:10 Lot Original Battery Heat Sink Dissipation Tape Sticker for iPhone 4 A108 | eBay

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I have installed 6snap on Nokia Lumia 1020 but it is saying my number is invalid when I type it into my profile so I can add friends. I have tried using the UK code at the beginning but it still doesn't work. Please help.

Answer:How do I use 6snap on Nokia Lumia 1020?

The contact method seems to be a prevalent error within 6Snap, however this thread has a possible fix for you. 6snap Contacts fix.

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I have Nokia Lumia 920 right now and I wanna upgrade but I wanna know does Nokia Lumia 1020 gave same battery as Nokia Lumia 920 or is it a little better?

Answer:How is Nokia Lumia 1020's battery?

If your a heavy user, better be ready to charge it midday.

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I have had my Nokia Lumia 1020 for almost 2 yrs now and it has frozen here and there, however I have been solving the problem by just powering down and restarting after about a minute or so...but today my son was playing with it, trying to unlock my pass code, and it froze! It has been stuck like this over 2 hrs now...I have tried turningit off nothing will work ...i even had a call but couldn't answer it as my phone is stuck on the same screen...can anyone help me with this problem? ...

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Hey guys. Im still rocking my Lumia 710 and my contract ends in August. These two phones are my two favourite. The HTC has better Specs but the Lumia 1020 obviously has that killer camera. But what one should i get. I like both and can't really decide. What do you guys think. (Also please dont be too biased to WP as i know this is a WP forum)
Thanks in advance :)
Posted via Windows Phone Central App

Answer:Nokia Lumia 1020 or HTC Desire 816

if you want the camera and snappy experience, go for Nokia Lumia 1020
if you want to play games, go for the Android thing

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My phone was working fine when all of a sudden it just froze upon receiving a whatsapp message. I tried to hard reset it by holding the volume down and power button together. after the phone restarted the screen went completely black and the phone was unable to power on again. I tried using Nokia Software Recovery Tools but the phone is unable to even be detected by my PC. Do i have to send this phone to Nokia Care centre for servicing?

Answer:How can I get my Nokia Lumia 1020 to power on?

If it is to be serviced, yes. Try plugging the phone up to the wall charger it came with for a few minutes then trying the button combination again while still plugged in.

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Sorry if this is a repeat question. I tried setting up an account but when I try to log in my password is not accepted.
Any way, I am having to keep hard setting my phone. Usually it's in the morning after it's been charging all night. Does anyone know why this is happening? So far I've had to do it 3 times in the past 4 days. Any help or insight would be greatly appreciated.
Please reply to [email protected]

Answer:Having to keep Hard setting my Nokia Lumia 1020

Try setting up a new account. You charge your phone all night? I would suggest you don't overcharge your phone. You might get a faulty battery with that which could lead to unstable performance and could potentially damage your phone. You should've also mentioned your current OS and firmware installed. That would help other people trying to help you.

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Hi all,
I am new here. Please help me out.
I just bought lumia 1020, I am getting so many problems in what's app. Like I am not able to find my what's app media in my phone videos songs.
Any help would be really appreciated.
Thanks.
Posted via the Windows Central App for Android

Answer:What's app bugs and defects in Nokia lumia 1020

There has been a recent update I think it addressed the issues.

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if yes, how can I do it??

Answer:can i connect my nokia lumia 1020 with my tv by hdmi??

No you can't

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I mean with the camera updates and firmware and all. I want to know with the new devices coming, 1020 still gets the support.

Answer:Does Nokia/Microsoft still supports Lumia 1020

Microsoft does with the OS
Whereas the Nokia aka Microsoft's mobile division doesn't.
You will not get any new FIRMWARE specials due to weak processor. Other than that,MS will still give you OS updates.

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after aug.2 all device enrolled to release preview ring program need to go back to windows 8.1 like 1020 because thiscdevice is not windows 10 supported

Answer:nokia lumia 1020 release preview

Originally Posted by Windows Central Question after aug.2 all device enrolled to release preview ring program need to go back to windows 8.1 like 1020 because thiscdevice is not windows 10 supported Absolutely NOT. You can stay in Threshold as long as you want

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My Nokia Lumia 1020 both flash stopped working and I don't know why. Any solution please?

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So I see mostly people really like the Nokia Lumia 1020 because of the Camera( which is obvious) but then again there comes a question....
HOW MUCH TIME DOES IT TAKE IN SHOT TO SHOT?
Sure one can say the time a pic 38/34 Mpx takes is ~3 to 5 seconds but I have recently searched bout the Oppo's 50 Mpx.
The Oppo's technology is like this...it takes ten 13 Mpx shots and combine them in ONE FULL UHD RESOLUTION which is 50 Mpx. Great right? But that comes at a cost.... It takes ~7 to 8 SECONDS to stich them. And plus it has a Snapdragon 800 where the 1020 has S4 plus. Also the picture taken in 1020 is dual capture (5 plus 38/34) and unlimited reframing. Something which Oppo does not offer AND SHOULD BE CONSIDERED A GREAT FEATURE.
Also one thing to be noted, the 1020 uses A MECHANICAL SHUTTER which can also slow down things but that doesn't matter as I personally like the shutter.
So there you have it. I did a little research of my own so I though I should share.
Sure any mistakes can be corrected!
So anyone interested in buying 1020 whom were holding their decision or need any more help?

Answer:Nokia Lumia 1020 and Oppo Find 7

I love the reframing option in Lumia 1020. Just take a quick shot and then reframe it. I also like to set the shutter speed to capture some jaw dropping images (waterfall, river or at night light trails).oh you forgot Lumia 1020 can capture and save RAW images

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The phone only vibrates quietly which is of no great help!

Answer:Why don't I have ring signal on my Nokia Lumia 1020?

Ring your phone and as it rings select the volume up button

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after updating my nokia lumia 1020 it will not charge anymore. however it turns on nicely.

Answer:why is my nokia lumia 1020 not charging after updating

What have you updated it to? Are you running 10 on it etc?

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My brother thought it would be a great joke to change the language on my phone from English to Greek just before he boarded a plane for overseas. And while I like a good joke as much as the next person, I and a bit over this one... plus I really don't think I can wait 6 months til I see him again for him to fix it :/
So - I need some help. I can't understand Greek and I have no idea what to do...
HELP!

Answer:How do I change the language on my Nokia Lumia 1020?

On my 1520, language is the 32nd option downwards in settings, and the English languages start at the 16th item down. Hopefully that helps

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I am experiencing this problem with my Lumia 1020, it was already reported to Nokia care and they picked up the set and returned after 2 weeks. now again same issue recurs.
does anybody faced similar issue, if yes? let me know if there is settings issue?

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This started about a week ago - when I went to my carrier they simply restarted it and it fixed the problem. But since then, every other time I receive a phone call the screen turns fuzzy with black and white static noise. I have been restarting it every time that happens - but it seems like a short term fix. Is there anything else I can do? Or is it a faulty phone?

Answer:How can I fix my Nokia Lumia 1020 static screen?

Have you tried a hard reset?

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I went to Advance Telecom and there is One Nokia Lumia 1020 Red which Is AT&T Exclusive while there is a 64GB which Is Telefonica Exclusive so I wanna ask Is 32 GB good with 7 GB Cloud Storage or Should I Ignore Red for 64GB?

Answer:Nokia Lumia 1020 In Red Color or In 64GB

It depends if you capture lot of photos (raw image files does occupy lot of storage ) and hd videos then go for 64GB. It does not have expandable storage so if your requirement needs are too high (photos , videos , music and lot of apps/games ) then go for 64GB

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Yesterday, I went to a concert and took a bunch of photos and videos. The photos are all there, but the videos seem to have disappeared! I realized it this morning and tried to take a short test video. It didn't show up in my camera roll at all! For some reason, the videos that I take are not saving to my camera roll. Can anybody help with this?
On another note, I tried downloading a recovery software to see if I could recover these videos, but my mac doesn't recognize my windows phone as a drive. Does anybody know how I can fix this as well?

Answer:Nokia Lumia 1020 Videos Not Saving!

Hi. Me again. I made an account to add more info.
Before, my phone had absolutely no problem taking video. It still has 13gb of free space, so I know that's not the problem. I tried plugging it in and searching for the videos through the windows phone mac app by "browse files" and I even imported all my files to iPhoto and searched for them there. My videos are nowhere to be found.

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Nokia Lumia 1020 will be able to take pictures with a DSLR-like

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Answer:(#602) error code nokia lumia 1020 - what does this mean?

Just saw another question with this error. Can you explain what you ere doing when you got the error?
The other person eluded o trying Facebook Messaging. I replied to them that I just saw a post on the front page of Windows Central reporting some users having Facebook Messenger issues. If this isn't your issue, please add more data to help us help you.

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I'm going to be traveling to Aruba and plan on getting a Lumia 1020 as my next phone...taking the plunge from the Iphone 5. My question is: can I operate the camera while the phone is in the "Airplane Mode On"? I do not plan on using cell or text on my trip because I don't want to get hit with ANY roaming fees. We'll use the free WI-FI in the resort.
Thanks for any help you can give me. Otherwise, I'll be dragging along my Canon camera that seems so out dated now!
Nancy

Answer:International Travel with Nokia Lumia 1020

Short answer: Yes :)

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I have nokia lumia 1020 black, 32 gb three mobile uk. does anyone help me to find ROM and product code, please?

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I've already bought a new recommended data /charging cable thinking that would solve it but it hasn't? I've also tried the soft reset which worked for the freezing problems and my time and dates are messing up again now there's no battery for it to come back on ..

Answer:Why has my Nokia Lumia 1020 has stopped charging?

Originally Posted by Windows Central Question I've already bought a new recommended data /charging cable thinking that would solve it but it hasn't? I've also tried the soft reset which worked for the freezing problems and my time and dates are messing up again now there's no battery for it to come back on .. Soft reset includes resetting the date and time, so that is normal.
For your charging issue. Is your phone really not charging or won't it just power up? The phone needs a minimum charge for it to power up, so when the battery gets fully drained (especially immediately after a few restarts/resets) it is expected that the phone won't start up. Just leave it plugged in to a charger for around 30 minutes and try to power it up again.
If this still doesn't work, then the battery might have been damaged especially if it has been drained completely repeatedly. In this case, the battery needs to be replaced.

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BSD
How do you pin a pdf or other document to the start menu in Windows Phone 8.1. I have a Nokia Lumia 1020. As of right now I cant find a way. Any help. Thanks in advance

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i have windows developer preview of 8.1 installed on my lumia 1020. i am in canada and i got this phone from india . While the news state that the official 8.1 update for the lumia 1020 already has been rolled out, but i havent got it yet !! please help

Answer:Nokia Lumia 1020 windows 8.1 update?

You may need to downgrade to WP8 in order to get the official WP8.1 + Cyan. For now, DP users can't install Cyan for the Bitlocker (Encryption feature) problem... so you can wait until MS relaunch the Cyan update for DP users (Will take a time) or you can downgrade to WP8 and get the WP8.1 offcial.

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I do not want to lose, near on 6000 pictures and videos on my one drive. However, I am passing my phone onto a family member to use and want to reset it for them. If i go ahead with a factory reset, will I still be able to use my onedrive to access all my pictures and videos on my laptop?

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Hi.
I have my old Nokia Lumia 1020 with a broken USB connector. I have tried to replace it but failed. From what I know, the phone still works. I want to just buy the wireless charging case and all that BUT I cannot find anyone anywhere that sells it. If I can't find a wireless charger case - has anyone ever replaced the USB connector on a 1020 before? I would love some tips etc.

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Hi.
I have my old Nokia Lumia 1020 with a broken USB connector. I have tried to replace it but failed. From what I know, the phone still works. I want to just buy the wireless charging case and all that BUT I cannot find anyone anywhere that sells it. If I can't find a wireless charger case - has anyone ever replaced the USB connector on a 1020 before? I would love some tips etc.

Answer:Nokia Lumia 1020 Charging Alternatives?

Ouch: Nokia Lumia 1020 Wireless Charging Cover (CC-3066,Black) | eBay

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I have nokia lumia 1020 and I was on D.P 8.1 Update 1 . I wanted to install Cyan so I downloaded Nokia Recovery tool and connected phone for downloading firmware. it downloaded the firmware and i clicked on install it went on 1% and showed error while my phone was showing a red screen and a progress bar. The installation fail twice and the phone did not start again. Now its only being detected as qhsusb_dload device. Could any one help how do I solve this problem. I also have download nokia care suit and in that it shows device in download mode.
Please help urgently

Answer:Nokia Lumia 1020 Bricked Need help urgently

some problems. help please!

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I have a Nokia Lumia 1020 and recently I am not able to take screen shots? The phone keeps saying couldn't take screen shot. What is the problem and how can I fix this?

Answer:Why am I not able to take Screen shots on Nokia Lumia 1020?

I take it you already know that the screenshots are taken with Vol up + power button? :p

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I have had my Lumia 1020 since around May 2014. At first it worked great and I had no problems with it, but a few months ago as I started to use the camera more and more, the shutter started getting stuck. It can happen at the worst such as when I'm at a concert or a family party. I usually have to restart the phone, re-open any app that uses the camera, and close it out.
My girlfriend got her Lumia 1020 before I did, but she always had the problem. I thought that getting the preview for developers would help, but it didn't. I have also tried resetting the camera. If anyone has any ideas on why this is happening or what I can do, I will gladly listen.
Thank you :)

Answer:The shutter on my Nokia Lumia 1020 gets stuck?

Originally Posted by Windows Central Question I have had my Lumia 1020 since around May 2014. At first it worked great and I had no problems with it, but a few months ago as I started to use the camera more and more, the shutter started getting stuck. It can happen at the worst such as when I'm at a concert or a family party. I usually have to restart the phone, re-open any app that uses the camera, and close it out.
My girlfriend got her Lumia 1020 before I did, but she always had the problem. I thought that getting the preview for developers would help, but it didn't. I have also tried resetting the camera. If anyone has any ideas on why this is happening or what I can do, I will gladly listen.
Thank you :) I've been experiencing the same issue a few weeks back, and I've posted a thread on it with "Heart-stopping experience" in the title. However, the latest Preview for Developers update (8.10.14203.306) seems to have resolved the problem since I have not yet encountered it again - I just took over 400 shots in one day without experiencing it.

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Hello,
I am just trying to figure out why my Nokia Lumia 1020 is giving me trouble with storage.
Here is what happened;
I take pictures of everything...to the point where I had to dump my phone a couple times with 20 or so gbs worth of memory.
Last week I hit my storage cap and linked it up to my computer to import all the photos. After all was said and done, I highlighted all the photos and albums like I usually do and pressed delete.
Although this time around, my phone continued to say the storage space was full!
This problem has been persisting ever since.
-I have checked everywhere for any photos, none to be found. (Except photos that appear on live tiles that are synced up to facebook)
-I have already done a soft reset of my phone.
Here is what I am looking at.
-Apps- 4 gb
-Maps- 76 mb
-Temporary Files-336 mb
*-Photos- 19gb
-Music- 796 mb
-Videos-90 mb
-Office documents- 3.3 mb
-Email+contacts- 439 mb
-Ringtones- 0kb
-System- 2 gb
-Other- 2.3 gb
Overall is this something other users had a problem with?
Is this just a bug, or am I missing something completely?
Thanks!

Answer:Nokia Lumia 1020 Full Storage? Help!

Okay, connect your phone to PC and delete your files from there, or you can go ahead and use Files if you're on the 8.1DP.

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Hi,
I have just had my mobile phone serviced through an authorised repair centre for Microsoft phones. They told me my phone had been "upgraded" but the phone I received in the mail was not my 1020 at all, but a 930.
The problem I have with this, along with losing all my data and personalised settings for various apps, is that the 1020 is a 41mp camera, whereas the 930 has only a 20mp camera. I had purchased the 1020 specifically for the camera and now have accessories that do not fit the 930 at all, and even if they did, why would I want 20mp photos?
The advice that they had to replace the 1020 with a 930 came from Microsoft and no doubt relates mostly to the software. But there was only one problem with the existing 1020 mobile phone so I don't see why the whole thing had to be replaced, especially since I paid over $600 for it to be serviced.
I would have preferred to purchase another 1020 than have a 930.
Could you please advise me how I can have this issue addressed now.
The phone company gave me the number for Microsoft but unfortunately after 19minutes waiting time I was cut off.
Thank you

Answer:Why was a Nokia Lumia 1020 was replaced with a 930 as an Upgrade???

I'm sure that the difference was no availability of any 1020 devices to give you.
Best you could do would be to get them to send your 1020 back, but obviously they were unable to fix it... Not knowing what was wrong with the 1020 you sent in, I would imagine it was not software as they would have just flashed it back to stock with the original ROM.
Just to be clear, this is a fan based news and discussion site that is in no way run by Microsoft, Lumia or any developer.
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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For the last two mornings, I have had problems with the alarm on my Nokia Lumia 1020. It will let me press snooze one or two times, and then when it goes off again, nothing I do will silence the alarm. Both the snooze and off buttons are completely unresponsive. The only way I can silence it is to hold the power button and force the entire phone to turn off. But at that point, it's already woken my husband up. Anyone else having this problem all of the sudden?

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I know this subject has been covered before but hoping some one out there can give me some info I haven't tried. I bought the 1020 a few days ago and put my at&t straight talk sim in. I have data and text but no mms. I have tried every setting I could find out there and nothing seems to work. I took my phone into some "phone guys" and they couldn't even figure it out! Any advise?

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I was told by a Radio Shack salesperson that their mhl to hdmi adapter will work fine on my windows phone/nokia lunia 1020. I am interested in doing everything I do on my phone on a larger and bigger tv screen. Is this possible? Can I do that?

Answer:Does MHL micro to HDMI operates on Nokia Lumia 1020?

Nope, it won't work. DLNA works though if your TV supports it

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I want to purchase a digital radio for home. It should have a dock for my Nokia Lumia 1020 (Windows 8 phone) as well. The only way I can see that this can be done is by purchasing the antenna and then an external speaker. Does the speaker even work with the radio antenna?
I am ideally looking for a DAB radio with a Windows Phone dock.
Therefore I have three questions:
1) Is the approach in paragraph one valid?
2) Is there a DAB radio available with a Nokia Lumia 1020 Windows Phone dock?
3) Is there another approach?

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Ok so basically I just bought a 1020 from the Microsoft store in canada unlocked. I had a 920 from rogers, so I put that sim in the 1020. I tried updating to cyan and 8.1 but it can't find anything. I've checked everywhere and I am 100% sure that it is available for the 1020 for rogers, so I just wanted to know if unlocked phones get updated after carrier locked phones, and if so, is there any site that shows if and when they will be released, like they have for carriers. (I don't want to do the dev preview on this phone, I have my 920 to test out new stuff)

Answer:nokia lumia 1020 cyan update in canada

I have an unlocked 1020.
Was using the 8.1 Developer Preview for some time (no Cyan). Decided today to remove it today using the 'Nokia Software Recovery Tool'.
Expected this would take me back to Phone 8, so I could get the update at some point. But to my surprise it upgraded me to 8.1, with cyan (ver 3051.50009.1424.0000). So I guess this may be a manual update route, though you really are wiping your phone, which is a bit nerve racking.
Backup allowed me to restore just about everything (apps included, also adding a few Nokia ones I didn't want) but my photos did not seem to sync back with phone even though I see them in onedrive (not sure what is up with that yet).

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How do I access Nokia Lumia 1020 Saved Pictures album via computer to copy them off of my phone?

Answer:Nokia Lumia 1020 Saved Pictures album help

Beat way is to make sure you can save them to cloud automatically. Then every pic you will take will get transferred to your PC. Or just use the USB cable and transfer, or email your pics and open them on your pc

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Phone switched off during night now wont switch back on just dead it was on charge when it switched off. I've tried different charges but this hasn't made a difference

Answer:My Nokia Lumia 1020 has turned off and won't turn back on what can I try?

The same thing happened to me also. I fixed it by doing a soft-reset (hold the power-button and the volume down-button for a few seconds).
You could give that a try ?

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HI. I have a Nokia Lumia 1020 and I recently forgot my passcode. It is now locked for over 1000 minutes. Is there a way I can get all my photos back? I do not want to hard reset my phone as I have alot of memories that are saved in there. My phone is also not backed up in any way, :( Thank you!

Answer:Is it possible to get all photos from locked phone? Nokia Lumia 1020.

Originally posted by Windows Central Question
HI. I have a Nokia Lumia 1020 and I recently forgot my passcode. It is now locked for over 1000 minutes. Is there a way I can get all my photos back? I do not want to hard reset my phone as I have alot of memories that are saved in there. My phone is also not backed up in any way, :( Thank you!
Do you remember your PIN now, unfortunately you either have to wait or do a hard reset. Why did you turn off OneDrive as that backs up photos automatically?

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From today morning, Instagram Beta App is not working properly in my Nokia Lumia 1020. As I try to open Instagram App, immediately it is closing. I had uninstall the app and re download it. but problem is not solved. Please give suggestions to rectifie issue.

Answer:Why Instagram Beta is not opening in Nokia Lumia 1020

Originally Posted by Windows Central Question From today morning, Instagram Beta App is not working properly in my Nokia Lumia 1020. As I try to open Instagram App, immediately it is closing. I had uninstall the app and re download it. but problem is not solved. Please give suggestions to rectifie issue. is this the old instagram beta app or the new one?
Also, you can try using 6tag, it's pretty great
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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Hello I have a Nokia Lumia 1020 but, I have some hearing problems in my right ear. On my iphone I adjust it in accessibility options to be slightly louder in the right speaker so I can hear the music balanced. I cannot seem to find this in Windows Phone.
Is this possible or is their an app to do so?

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If i were to buy one off of ebay and inserted my virgin mobile sim card, do you think it would work out fine?

Answer:Unlocked Nokia Lumia 1020 with Virgin Mobile

It's not going to ride on Virgin's CDMA network if you are talking about Virgin USA which piggybacks on Sprint towers.Use of a cell phone from a different carrier
If you mean Virgin in another country, please specify.
If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made. Please see this link for instructions on how to join Windows Central.

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ok using internet explorer i open a web page read it then close it but when i want to use the web again that page is still there even hours after i thought that i had closed it.

Answer:How can I turn off internet explorer on my Nokia Lumia 1020?

it starts off at the last open page I believe. if you want to close it, just go to tab view and close the page so you see a blank page.
it doesnt really use extra power or data though.

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After updating my pc to windows 10 I decided to try out the OS for my Lumia too. After I installed it I ran straight into my first problem that my internet no longer works, both WiFi and mobile, in fact, WiFi doesn't even turn on! The next problem I have is that the Here Maps and Drive don't work, I select them and they just kick me back to the home screen. I want to know if anyone else has experienced this or knows anything to fix it, I don't want to factory reset because I have important messages that cannot be lost. Thank you in advance for any help.
Jamie

Answer:Can I get some help with some Windows 10 mobile problems - Nokia Lumia 1020?

Factory Reset is your only option. It's always best to start preview software from scratch :)

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Hi
I have been having a serious issue with me Lumia 1020 there is no audio from the phone what so ever. I cant hear people when they ring and they cant hear me. The phone does not let me play music on it or play videos unless I go onto the internet and look at a video but there is still no sound from it. Another issue is that when I go onto the camera app and select to take a video the phone closes its self out of the app. It does this same thing in other apps were I try to play any type of audio. Also the volume buttons do appear to work, as when pressed a small gray strip across the top of the screen appears and goes away after a couple of seconds. Mechanically the buttons work as a have performed multiple master resets on the phone which involves using the volume down button. I have replaced the main loud speaker on the phone, the microphone earpiece and headphone jack and the problem still persists. Also plugging headphones in has no effect on the phone it does not recognize them.
I have updated the phone to the latest software.
I would appreciate any help or advise anyone has.
Thanks

Answer:Nokia Lumia 1020 no audio or volume control.

Originally Posted by WPCentral Question Hi
I have been having a serious issue with me Lumia 1020 there is no audio from the phone what so ever. I cant hear people when they ring and they cant hear me. The phone does not let me play music on it or play videos unless I go onto the internet and look at a video but there is still no sound from it. Another issue is that when I go onto the camera app and select to take a video the phone closes its self out of the app. It does this same thing in other apps were I try to play any type of audio. Also the volume buttons do appear to work, as when pressed a small gray strip across the top of the screen appears and goes away after a couple of seconds. Mechanically the buttons work as a have performed multiple master resets on the phone which involves using the volume down button. I have replaced the main loud speaker on the phone, the microphone earpiece and headphone jack and the problem still persists. Also plugging headphones in has no effect on the phone it does not recognize them.
I have updated the phone to the latest software.
I would appreciate any help or advise anyone has.
Thanks Welcome to Windows Central.
It seems like a driver problem. However, since you have already performed a master reset - the holy grail of electronic device solutions - you may want to consider sending your device to a service center... at least while you can still power your device on. The qualified technicians in the service center will be the for... Read more

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I wanna grab a 64GB Nokia 1020 from Ebay, but I heard that all 64GB is from O2, and there is no upgrade from O2 for Lumia Cyan.
AM I right? Even if I dont use O2, I wont able to get the Lumia Cyan right?

Answer:Urgent is Nokia 1020 64 GB from O2? If yes, they dont have Lumia Cyan yet right?

Nope - you're completely and utterly wrong. Whoever told you that is talking rubbish!
I have the yellow Lumia 1020 o2 edition (64GB) and have been upgraded to Lumia Cyan. The only issues I've really heard are those who have Developer Preview installed rather than the main release version (which is the default normally installed).
FYI - my current OS version is 8.10.12393.890)

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I've lost one important note (I was editing it) in Evernote, and I can't find it anywhere. I hope it is in temporary files, but I can't access temporary files! Someone know how can I do that?

Answer:How do I access my nokia lumia 1020's temporary files?

Welcome to Windows Central.
Unfortunately, since there's no way to directly connect the storage drive of the L1020 to a PC (unlike removable SD Cards), those temporary files cannot be browsed through or accessed*. The only that the user can do about those temporary files is to clear them.
*- Note that even if the storage drive could be directly be connected to a PC, there's still no guarantee as to how the temporary files can be accessed or if those files can be useful at all. Re-writing the note itself would be easier rather than trying to recover the lost file.

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Also the phone doesn't focalize.
Can someone help me?

Answer:Nokia lumia 1020 flashlight led stuck on forever!

are you saying that you can't turn off the flash?

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Hi
My L1020 suddenly stopped working. Currently it is as if it is turned off. When I plug it into the wall nothing happens. When I plugged it into my computer the home button lit up (no flashing) for about 1 minute before turning off. It doesn't seem to do that anymore. I have tried soft resetting it multiple times but nothing happens. I tried the Recovery Tool but it doesn't recognise my phone and tells me to soft reset it. I would really rather not return it as I ordered it online and am running the developer preview. Any suggestions?

Answer:Nokia Lumia 1020 not turning on / soft resetting

Run the Nokia Software Recovery Tool and when you get the screen with: plug in your phone, there is also a message that says something like this: My phone does not start up or respond. Click that one and it should restore from there

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cant access phone because of damage Screen so unable to Login...

Answer:How can I retrieve my pics and data from my broken Nokia Lumia 1020?

You can transfer your files with connect your phone with pc

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Hello, I want to delete unwanted videos on my Nokia Lumia 1020 windows 8.1 phone,I have signed into my Microsoft account and also my X Box account.When I select a video to delete the more at the top left hand corner of the screen is not enabled as taping it does not open the menu I need to delete a video,Your help is much appreciated, thanks Eoin.

Answer:Deleting videos on a Nokia Lumia 1020 Windows 8.1 phone.

The simplest way to delete videos off your phone is to long press on the video and tap delete.
Alternatively you can connect your phone to a PC/Laptop via usb -> navigate to the folder and delete them that way.
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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i recently purchased nokia lumia 1020 with 41 mp camera . But it turned out it is having issues with focusing. i cant take a pic of any thing close to the camera it doesnt focus ...it looks like it is set to focus on infinity no diferrence in manual focusing...i need help

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hallo,
I can't connect my Lumia 1020 to my PC. When I cable it in, I see in device manager under "other device" that the phone is listed with a yellow point. I tried to uninstall it and the replug it in but this does not work. I followed the instructions at: support.microsoft.com/en-us/kb/2749484 but without success. My phone still won't be recognized.
Same phone with same cable is recognized on another machine (running windows 7)... so it cannot be the phone or the cable.
Any suggestion ? Idea ? Thanks

Answer:Nokia Lumia 1020 not recognized when connected via usb cable to windows 8

Double post see.http://forums.windowscentral.com/ask...usb-cable.html

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I downloaded an album on my nokia lumia 1020 and it's a ip file and i cannot find it anywhere? please help me as the download code has now expired so i cant re-download on my laptop :(( it is a zip file with mp3 files in it

Answer:Nokia lumia 1020 bandcamp downloaded zip file that i cant find???

If your lumia 1020 is running windows phone 8.1 , you will be able to download files via internet explorer 11 mobile. Connect your phone to a PC via USB cable. Check the downloads folder for the zip file.

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Hi there, my understanding of receiving the Lumia Cyan update is that I have to rollback the developer preview. I have downloaded the Nokia Recovery Tool and run it, it tells me I can install version 3051.400000.1345.1003, that is the firmware version I already have installed, should I wait for the update or do this anyway?

Answer:Nokia Recovery Tool for Lumia 1020 showing same version

8.1 is software not firmware. Cyan is the firmware.

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I have a Lumia 1020. And I cannot remove the Facebook contacts from the phone dialer app. When trying to make an outbound call using the PHONE app, all my FACEBOOK contacts are showing up.
I have the FACEBOOK contacts filtered out using the PEOPLE app settings...
The FACEBOOK CONTACTS DO NOT SHOW IN THE PEOPLE APP, JUST IN THE282 PHONE DIALER in the contacts part.

Answer:How do I remove Facebook contacts from Phone App? [Nokia Lumia 1020]

What OS version and firmware version are you running on your 1020?

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Hi, i am having some trouble connecting to wifi if the wifi dont have internet access. This is for all wifi i have tried. If the wifi is connected to internet there is no problems. Anyone know a workaround for this?

Answer:Nokia lumia 1020 not connecting to wifi unless it has internet access

I do not understand your question.
Are you saying that you cannot connect to any WiFi networks unless you also have mobile data turned on?

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I want buy either nokia 1020 or 920

Answer:Which country manufacture nokia lumia 1020 and 920 mobile phones

China? Taiwan? I think it depends.
Why does it matter? Those phones are not being produced anymore.

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sending and receiving emails works fine from website. Used to work fine until yesterday. have done hard reset.

Answer:i can access my Nokia mail on web but not on Lumia 1020. Keeps rejecting password.

Originally Posted by WPCentral Question sending and receiving emails works fine from website. Used to work fine until yesterday. have done hard reset. I'm seeing this issue since last 3-4 months even Nokia's support couldnt help

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