Computer Support Forum

Why is my nokia lumia 925 crashing at the nokia screen?

Question: Why is my nokia lumia 925 crashing at the nokia screen?

When my phone begins to boot up, it crashes a couple seconds after the nokia logo pops up. Also, I don't think that the software is telling the hardware to charge the battery correctly because it has been charging for several hours but when detached from a charger, it immediately dies.
When on the charger, I tried a soft reset by holding the power button and volume down keys for 10-15 seconds which was ineffective I also tried a hard reset by holding the power button until the nokia screen appears, then holding the volume down button for the exclamation mark to appear but it shuts down before this happens.
Other notes: It shows the flashing icon light when on the charger and at times tries to boot up but when at the nokia screen shuts down.

Relevance 100%
Preferred Solution: Why is my nokia lumia 925 crashing at the nokia screen?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Why is my nokia lumia 925 crashing at the nokia screen?

Hi, I had a similar problem. First I thought it was the battery, until I eventually figured out that it was the motherboard. Changing it won't be easy, so take it to a shop

4 more replies
Relevance 80.62%

Hi guys, greetings from Nairobi. I've had my Nokia Lumia 620 for a little over 6 months now. I was on 8.1 through the developer's preview. So I was just sitting there, hadn't used my phone for around 15 minutes. When I checked the phone, it was stuck on the Nokia screen. I assumed that it was restarting so I left it for a couple more minutes. It's been on the screen for around 5 hours. I have tried the soft and hard reset several times but still nothing works. I'm still stuck on the Nokia screen and the device is not detected when I plug it on the laptop through the USB cable. Seen a couple of videos on using Navifirm but can't do much because the device isn't being detected. Hoping I won't have to take it to the care center. Anything else I can try? Looking forward to your responses. Much thanks.
By hard resetting I followed the following steps:
Turn off the Lumia,
Pressed and held the Power Button, did not release until the phone vibrates.
Pressed and held the Volume Down Button, did not release until the LCD showed the exclamation mark.
Pressed Volume Up Button Key and released
Pressed Volume Down Button Key and released
Pressed Power Button Key and released
Pressed Volume Down Button Key and released.
The soft reset was simply power button and volume down button.
I should also point out that the USB cable I'm using isn't the one that I got the phone with :) lost that one.
Thanks guys.:)

Answer:My Nokia Lumia 620 has been stuck on the Nokia startup screen for 5 hours now.

Try a different cable and use Nokia Care Suite to reset the phone, you will lose everything on the phone but it should reset it to factory settings. You will then probably need to get it updated via Developer preview again...good luck.

5 more replies
Relevance 78.3%

I installed win 10 preview on my nokia lumia 635 recently, but when i tried to do a rollback to windows 8.1 using the recovery tool my phone got stuck on a red screen with nokia logo in white with infinite restarting by itself, and i can't figure out what to do. I wish i hadn't installed that damn windows 10 in the first place.

Answer:nokia lumia 635 red screen with nokia logo.

Be sure to report the feedback to Microsoft

5 more replies
Relevance 78.3%

Hello, I bought a Nokia Lumia 520 a while back (About two years ago or something i'm not too sure) It was perfectly fine until all of the sudden I couldn't hear anything apart from Ringtones (Couldn't listen to songs, couldn't hear people when calling etc) after messing around with the phone it turned out to be the earbud jack (can't remember the correct word at the moment) anyhow, I fixed it by basically shoving a tooth pick in it. So i'm like okay fine. But recently the phone got stuck in Airplane mode, I tried literally everything apart from going to the store to get it fixed because my warranty ran out and i'm not going to pay for this piece of crap. So, today I tried the "Windows Phone Recovery Tool", I let it do its thing while I take a shower but when I came back it was stuck on the red Nokia title screen. Unplugged the battery, re-connected it with my PC, pressed the Volume down button etc. Nothing works! And when it's plugged into the PC, the Windows Recovery Tool says "Acces is Denied. Verify Credentials"
So yeah. I am furious. I have never, ever had so many problem with a phone before..
Here are some screenshots:
Windows Recovery Tool: prntscr.com/69p0vf
The Red Nokia Title Screen (My Phone): prntscr.com/69p3wj

Answer:Can I get some help with my Nokia Lumia 520 (Red Nokia Title Screen)(8.1)?

1. Calm down ( you gotta have patience while working with gadgets )
2. You shouldn't shove things other than the hp jack into the hp port.
3. Airplane mode ? (tried going to settings and trying to disable it or remove the sim and put it back in / restart ?? )
4. That "Red Nokia Tile Screen" you saw was the firmware download screen.
5. One does not simply don't pull out a phone while its undergoing firmware loading.
6. Try with Windows Phone Recovery Tool again. (This time wait ... and have patience.)
7. The only and last solution is Lumia Software Recovery Tool. Be patient !

7 more replies
Relevance 106.19%

I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ?

Answer:How do I clear error codes 800704CF from Nokia Lumia 530 and 80072F30 from Nokia Lumia 530

Originally Posted by Windows Central Question I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ? If you're trying using data carrier, check your APN Internet settings, ask your carrier for correct ones.
Elsewhere, use Wifi and do a soft reset

more replies
Relevance 104.55%

Hey guys!
I have decided to switch to nokia and i just love lumia 930 . Shall i bye bye it or wait it for a new handset.
Does anyone have any idea of the release of 1530 or 1030??

Answer:Decided to switch to Nokia: Shall I buy Lumia 930 or or wait for a new Nokia Lumia handset?

there's no rumors of any 1030, 1530, or any new top-of-the-line device.
I'd just pull the trigger now and get a 930.

4 more replies
Relevance 101.68%

After witnessing success with NOKIA Lumia 920, the Finnish mobile giant NOKIA is once again ready with its latest offering-NOKIA Lumia 920 windows mobile.
As the name suggests the phone will be powered by Windows operating system. Plus, it will feature 4.5 inch HD display, 1GB RAM and 32 GB of storage capacity.
Under the hood, the phone will run powerful 1.5 GHZ Dual core processor. The main highlight of the phone will be its radically distinctive charging support, which will be provided via an inductive method – Qi wireless power standard.
Besides this , NOKIA Lumia920 will feature 8 MP Camera at its rear for capturing some high quality videos and images and 1.3 MP camera at its front for enabling video chating.
It is slated to be launched on 5th September, tomorrow!

Answer:Nokia's Latest Offering - Nokia Lumia 920 Windows Phone with Wireless Charging

The wireless charging feature is pretty exciting. But it looks like a WP 7.5 phone, right?

1 more replies
Relevance 101.68%

Is the bluetooth function on the Nokia Purity Pro by Monster (over-ear) compatible with a Nokia Lumia 520 cellphone?
I mean, can I use the headphones wirelessly?
Thanks in advance.

More replies
Relevance 101.68%

I have a Nokia Lumia 635, which I bought 2 years ago. The call and message functions work well, but Internet Explorer has been chronically crashing. Also, in the past week or two, Facebook Messenger kept crashing a few seconds after startup, no matter what I did (even when I uninstalled and reinstalled)!
I was thinking that the crashing may have been caused by downloading many photos and apps that take up a lot of space. I tried uninstalling many of them, as well as deleting photos I don't want anymore. However, it hasn't solved the problem! Please help!

More replies
Relevance 101.68%

Hi,I bought this Nokia Lumia 820 in Jan,2013 from Chennai,India.After 6 months I faced some issues like low battery life and also a line at the center of the screen.So I went to Nokia Care, Taramani, Chennai-India,they told me that they will send it to their head office and may take a week time.I agreed and went back on the desired date .Then they told that Company has decided to give me a new Lumia 820 instead of my old Lumia 820 as they were not able to get the accurate solution.But the warranty will be carry forward.I agreed and came back home.From then onwards, I didn't faced any issues.Now after 2 years,I broke my LCD of same Lumia 820 accidentally in San Francisco,CA-USA.I went to one of the repair center here and the first question he asked me was "Did anybody tried to open it?".I replied no after in Chennai,India and that too was new.To my shock he said "It's a fake copy ...the screws were stripped."They cheated and gave me used phone instead of my new phone.
Is this the way they are cheating customers.
I need an answer for this from Nokia India.

Answer:Fraud:Nokia Care ,Chennai have given me fake copy of Nokia Lumia 820 after I faced some issues. What do I do?

I refurbished phone isn't a fake phone. It's a refurbished phone.
I don't know about international, but in the US, its common to get a refurbished phone as an exchange.

4 more replies
Relevance 101.27%

Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions?

Answer:Windows Phone Nokia Lumia 920 Nokia Pro Camera App not recording

Originally Posted by WPCentral Question Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions? Have you tried plugging the phone into a computer and going to the camera roll folder in Explorer and seeing if it's there? Also make sure the app has been updated to the latest version (now called Nokia Camera), and then go to settings, scroll to the bottom and click 'find photos and videos shot with Nokia Camera'

2 more replies
Relevance 101.27%

I've read some similar (but not identical issues) on the forum. Hopefully someone can assist.
My phone battery went dead while using GMAPS which ate up the battery very quickly.
Been trying to charge it for hours, but all I get is a flashing WINDOWS symbol at the bottom of the phone, then the NOKIA logo appears about every 30 seconds, but then nothing else happens.
Tried pressing the POWER OFF and VOLUME BUTTON simultaneously for extended periods, but no joy.
I have too much stuff on the phone to do a hard reset, and I'm on the road, so kind of in need in a quick and easy solution that doesn't affect my data (if one exists).
Thanks
Al

Answer:Windows 10 Nokia Lumia 930 - NOKIA logo flashes up, but does not boot

Maybe the device is on a reboot loop somehow, when you try to charge it keeps on trying to reboot but fails because the battery is out of enough power to finish the boot.
Leave the device connected to the charger for a while as the device is deeply discharged then try the soft reset combo power off and volume button.
If you need additional help or want to reply to this thread , learn how to join windows central.

1 more replies
Relevance 100.45%

my Netflix has started crashing.It will let me see the platform and it seems like it is going to start playing then crashes.When im browsing a site it willsometimes crash as I read

Answer:Nokia Lumia 635 keeps crashing netflix

I have same issue. I think problem is not in our phone its in Netflix servers or something like that

more replies
Relevance 100.45%

I have bought new lumia 730, now I wanna transfer contacts & messages from Nokia E7 to LUMIA 730.
please reply me ON : <mod edit e-mail address removed>

Answer:How can I transfer contacts & messages from my Nokia E7 to NOKIA LUMIA 730?

Use the transfer my data app that comes pre installed in your new phone.
Follow the steps in the app.

3 more replies
Relevance 99.63%

not able to run whatsapp.
app crashes without touching...
Application reinstalled. switched phone on and off: No effect.
Still crashing. All other apps on phone are working correctly.
system is windows 7.5. ( not upgradable anymore)
All tips are welcome.

Answer:Whatsapp crashing on startup on Nokia Lumia 800

I got the same problem since today/yesterday.
Updated Whatsapp on 05/20/2016 and I could not start the app anymore.
Restarted, Reinstalled and nothing happened.
Reset my entire Lumia 800 and re-installed only whatsapp - same problem. Freezing during startup.
Really hope, that this will get fixed soon!

more replies
Relevance 98.4%

if my microsoft account is involved i dont remember my account name, or the password, i dont know how to save to icloud, or access it back again, when i try to move things from my phone to pc, i can move videos, playlists etc but not my contacts. there is an option on settings to transfer my data from your old phone to yr nokia 920, but i dont know if this will work transferring from one nokia to another nokia

Answer:how do i transfer my contacts from my nokia lumia 920 to my new nokia 425,

Transfer my data app. Or reset your password for your email by clicking forgot password on the login page on a computer.

2 more replies
Relevance 98.4%
Answer:Nokia Lumia 930 not available on nokia india website :(

When was it available??

5 more replies
Relevance 98.4%

Hi. Having a problem with Nokia Lumia 520 and Nokia CK-100 Car Kit.
Was connecting & running fine while phione was Windows 8.
Immediately after the Windows 8.1 upgrade this changed.
Now every time I start the car the phone "connects" multiple times (used to do so just once).
So it goes "Phone Connected", followed by "Player Connected" about 2/3/4/5 times at the start of every journey.
PS. RThe phone stils works properly on the kit etc... - its just the nusiance of listening to it connect (& disrupting radio/music eytc... while doing so).
Tried un-pairing & re-pairing the devices etc... - no joy.
Any ideas?

Answer:Nokia Lumia 520 with Nokia CK-100 Car Kit - Windows 8.1 problem

Hi,
I have the same phone/car kit combination with the same issue...
Did you find a solution to this?
Thanks

2 more replies
Relevance 98.4%

The downloading and installation works perfectly but then it immediately says that it's not recognizing my Nokia Lumia Phone! They say elsewhere that there is a special app for the Lumia but this app is limited to music, pictures, videos, podcasts and
ringtones. So contacts, the most important for a Phone, is not even included. There are surely other makes where this is possible and where you can easily see and manage all contacts. On which cellphones this Nokia Suite is really working then?

More replies
Relevance 98.4%

I just got a Nokia Lumia 920 (behind the times I know) and it worked great until I installed the latest wp 8.1 update. Directly after the update the first thing I tried was the camera,,, it loaded for a second then a message appeared. SOMETHING WENT WRONG cannot load camera. No camera apps work at all! Brand new phone, 1st day of use. I tried everything, hard reset, soft reset, letting the battery completely die (heard that worked for someone), resetting camera in settings, re-flashed the firmware with the Lumia recovery tool... you name it I have tried it. Any suggestions?

Answer:Why are all my camera apps crashing on my Nokia Lumia 920 after the WP 8.1 update?

No One Will reply . Also me have this Problem

2 more replies
Relevance 97.58%

In both the phones specification is almost same ,but only difference is screen sizes, n camera pixels..so please suggest me which phone us better for using n having good response?

Answer:Want to buy a Nokia Lumia 535 and Nokia Lumia 435,but I am confused which phone is better?

It depends on ur need really.
Do u need a large screen, FFC and flash?
Or u just want a compact easy to pocket phone?

3 more replies
Relevance 94.71%

Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time?

Answer:Nokia Lumia 930/Nokia Icon

Originally Posted by Zachary Boddy Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time? From what I can tell, the difference is the OS it came with. Icon (aka 929)=8.0, 930=8.1

8 more replies
Relevance 94.71%

I turned my phone off. (Nokia Lumia 630) Now it keeps flashing the Nokia logo and vibrating. Its like it is caught in a loop. It is unresponsive to soft reset. I took the battery and Sim card out for awhile but once the battery goes back in the loop begins again. I've had the phone for approx 7 months. I like the phone and would like to resolve this. I'm not sure if it is running Cyan or Denim. Thank for any help.

More replies
Relevance 94.3%

So... I have a Lumia 1020 (ATT), and I was trying to roll it back to Windows 8 so that I could get the Cyan update. I know I should have been patient, but I wasn't. I knew that the mini USB connection on my phone was kinda quirky, and sometimes it would connect to my computer when I plugged it in and sometimes it wouldn't (Windows would tell me that it would connect and disconnect, repeatedly, and sometimes it said it didn't recognize the device.)
So while I was trying to do the recovery, it connected and disconnected, and the Nokia Recovery Tool didn't go anywhere. I was hoping that it would but after a long while, it didn't go anywhere again. (it was stuck at 0%...)
I restarted the Nokia Recovery Tool and my Phone...but the recovery tool won't pick up my phone, and my phone is stuck on the red nokia screen.
Is there anything I can do? :(

Answer:Nokia Lumia 1020 Lumia Recovery Red screen

Oh, and I don't know I wasn't logged in. This is my username.
Please help me. I love my Lumia 1020 :(
This is all it looks like, and I can't make it do anything at all...

13 more replies
Relevance 93.48%

Hi all,
Any body know how to fix this problem?
Lumia 930. Welcome text shows on background alltimes :-(
Thanx

Answer:Nokia Lumia 930 Screen bug

Sounds like software, have you tried Soft rest

12 more replies
Relevance 92.25%

My Nokia lumia 735 comes on ith no problem and even sends me updates but when I try to use the screen it doesn't work I've tried soft reset and it still doesn't work.

Answer:Why isn't my Nokia Lumia 735 screen working?

I think you say you can read text but if you tab on the screen it does not respond.
In this case you have a defect of your touch panel. (Do you maybe see a small crack). I would recommend to backup your data (connect it with your pc) and send it for repair/ replacement.
PS
Using a hard reset or the Lumia software recovery tool may help if it is software (but than the soft reset should have help)

2 more replies
Relevance 92.25%

What is d cost of repairing Nokia Lumia 720 , whose screen has cracked and nothing is visible inside it ??

More replies
Relevance 92.25%

My nokia lumia 625's screen has become non responsive. The buttons on the side work but nothing else. I can not turn it off or take the battery out because it is impossible to take out the small screws. Please could someone help?

More replies
Relevance 92.25%

I have smashed my screen and cannot use it, but i can use my side buttons so i know the problem is the screen.

Answer:How much does it cost to fix a nokia lumia 520 screen ?

I bought an AT&T L520 Go Phone on Amazon for $39.00. That may be a better option. What carrier are you on?

3 more replies
Relevance 92.25%

Lately I have been noticing that when I open apps or even play music, the screen flashes continuously. It has happened while using Internet Explorer, and with apps that use IE. Help?
Last time it only stopped because I set the phone to lock screen. I don't know why it's doing this. I have an SD card in too, as well.

Answer:Why does my Nokia Lumia 521 screen on 8.1 keep flashing?

What lockscteen apps do you have installed?
Register a profile so that you can respond

3 more replies
Relevance 92.25%

I have a Nokia Lumia 925. The screen freezes and the phone acts dead. You can't reset it doing the volume down & power. After this happened again today, I'll be getting my 4th one in about 6 months. After calling for a replacement, the battery finally died on this and I was able to reboot it after I plugged it in to recharge. Oh yeah, it got hot enough to fry an egg when the screen locked up. It does this without warning. My last phone locked up while I was at the airport getting ready to fly home. With no way to contact my family, I would have been sitting in a airport in the middle of the night. I never had a problem with my Nokia Lumia 710. The only reason I quit using that phone is they quit publishing apps for it so I needed to upgrade to windows 8.

Answer:Why is my screen freezing on Nokia Lumia 925?

Then 925 is a good phone, but some of them have some issues :/ Sorry mate.. Hope you get a good one this time around, but I would recommend getting another. Perhaps the 830 or the 930. If you want sth cheaper then 735 or 635

2 more replies
Relevance 92.25%

Screen has frozen can't get into phone can just see screen saver and yesterday's date

Answer:Why has my screen frozen on Nokia lumia 635?

Press volume - and power button till phone vibrates..or simply pull battery out.

2 more replies
Relevance 92.25%

I have Nokia Lumia 520 windows 8 phone, phone display gets hang whenever the phone is unlock from screen lock

More replies
Relevance 92.25%

My phone kept turning itself on and off so I did a hard reset but when it restarted it only showed the screensaver and the notifications bar. Everything else is black. The notifications are also glitchy (they have numbers in brackets instead of actual notifications) and the date changed to the 25th November at 5 am. What's going on? Any help please?

Answer:Why is my nokia lumia 930 screen not working?

Sounds like you may need to use the WDRT.https://www.windowsphone.com/en-gb/h...cover-my-phone

more replies
Relevance 92.25%

I recently bought a Nokia Lumia 930 and its was working perfectly fine, but I dropped it (on carpet) and now the screen has gone black. The 3 flashing keys (the home button, the arrow button and the search icon) light up but nothing else does. I would love some help with this. Thank you in advance.

Answer:Why has my Nokia Lumia 930 screen gone black?

Have you tried a soft reset? Hold the Volume up button and the power/lock button until the phone vibrates, this will restart your phone.

4 more replies
Relevance 92.25%

My touch is not working properly. sometime it starts typing automatically and sometime touch does not work.

Answer:Is screen calibration there in nokia lumia 520?

There is no Screen Calibration in settings (like where you tap different targets to lock in accuracy for how you touch the screen).
Typing automatically? So the keyboard is too sensitive, yet the screen is not sensitive enough?
Check settings > touch > put sensitivity to "normal" (if it is not) or "high" (whichever is different) and reboot. If that solves your problem, go back to the sensitivity setting you had before and reboot again.
?If your problem does not get sorted; run a backup and do a hard reset.

2 more replies
Relevance 92.25%

My screen on nokia lumia820 smashed I ordered new lcd screen fitted it allwas fine then few week later my screen went as bright as it could then went off not come back on since... phone powers up when charging just no screen??

More replies
Relevance 92.25%

My phone NL920 is having the issue, It is alive (inside) but the screen is completely black. I can feel phone getting lock/unlock. Phone rings & able to recieve call (guessing the touch location).
Tried soft restart (Power+vol down), it doesn't help.
It has same issue, earlier, nokia care fixed it. but refused to explain what has happened.
Now my phone is out of maintenance & expecting it to be the big hole in my pocket for repairing.
S.Chougley

Answer:Nokia Lumia 920 screen blackout

did it fall?? maybe the screen connector was taken off and doesn't give any signal...

2 more replies
Relevance 92.25%

screen of my nokia lumia 920 went black and I can't see anything. I've turned it off and switched on again but it didn't work.

More replies
Relevance 91.84%

my nokia lumia 625 is not starting only monogram of NOKIA appears and vanishd and appears

More replies
Relevance 91.43%

My mobile phone Nokia Lumia 900 does not ring while incoming call. please help me by answering this question. thanks

Answer:My Nokia Lumia 900 does not ring while screen is locked, why ?

Does your screen light up and the phone vibrate, but just doesn't ring, or it makes no indication that a phone call is coming in?

2 more replies
Relevance 91.43%

My phone since 1AM this morning has been stuck in the sleep screen. It still shows the time correctly, maybe freezing for a minute or two and still bopping around, but nothing I do wakes it up. If I double tap it it does nothing and when I press the button on the side it does nothing. I had an alarm on and it went off but it still didn't wake up so I had to wait for the alarm to turn off itself. Someone called me and it stayed on the sleep screen as it rang. It still vibrates when I get notifications but still stays on the sleep screen. I've had this phone for two years now and I really hope this isn't permanent. Please help!

Answer:My Nokia Lumia is frozen on the sleep screen, what do I do?

Press and hold volume up and power button till your phone shuts down and restarts. It fixes the issue, but why is it happening I simply don't know. Bring your phone to the repair service.

3 more replies
Relevance 91.43%

I dropped my lumia 830 and it cracked the screen pretty badly. I ordered an have the replacement screen with the digitizer, however I can find videos galore for every phone but the 830. Any help is welcomed.

Answer:Has anyone replaced a screen and digitizer for the nokia lumia 830?

Hello, this is mostly because the 830 is still relatively new.. After a quick search I found this vid (Does not show how to replace anything, but does show you how to disassemble the phone):

10 more replies
Relevance 91.43%

Hey guys, my lumia 1520 screen is out of its rubber thingy, so it is very important to me, to suggest from where i can get replacement screen, the one with the digitizer assembly? please, point me to some links. Thanks in advance!

More replies
Relevance 91.43%

I tried soft reset, the unit vibrate but return again to frozen screen. Pls advise
The display is black with NOKIA logo. Please advise on how to make my lumia 925 working again. thanks

Answer:Why does my lumia 925 frozen with NOKIA display on screen?

Use the windows phone recovery tool

2 more replies
Relevance 91.43%

Hi guys,
Since yesterday I have a problem with my 920. The screen looks like this: (not my photo, I found it on google and looks exactly like my screen).
What can it be? This happened after I wanted to upload a video from my phone to One
Drive. I tried soft, hard reset and nothing. Curious is that I can hear the notifications, or if someone calls me, but the screen still the same.
Can it be fixed?
Thanks:)

Answer:White pixelated screen on Nokia Lumia 920

Please see the following thread: http://forums.windowscentral.com/nok...pixelated.html

more replies
Relevance 91.43%

how much does it cost to replace my nokia lumia 530 screen

Answer:How much does it cost to replace my Nokia Lumia 530 screen?

Its better to call the nokia customer care and ask. They will give you a clear picture
If it helps you I replaced my 520's screen (only the touch panel and not the lcd ) for 2900 INR ( ~$47).

more replies
Relevance 91.43%

I have a Nokia Lumia 1020 and recently I am not able to take screen shots? The phone keeps saying couldn't take screen shot. What is the problem and how can I fix this?

Answer:Why am I not able to take Screen shots on Nokia Lumia 1020?

I take it you already know that the screenshots are taken with Vol up + power button? :p

2 more replies
Relevance 91.43%

This started about a week ago - when I went to my carrier they simply restarted it and it fixed the problem. But since then, every other time I receive a phone call the screen turns fuzzy with black and white static noise. I have been restarting it every time that happens - but it seems like a short term fix. Is there anything else I can do? Or is it a faulty phone?

Answer:How can I fix my Nokia Lumia 1020 static screen?

Have you tried a hard reset?

2 more replies
Relevance 91.43%

My nokia lumia 530 mobile screen is damage so i want to change it please tell me how much cost of it.

Answer:I want to change my nokia lumia 530 mobile screen

Because you do not say where you live how can we say what it will cost.
So please check google or Bing in your location.
But screens are relative expensive so it could be nearly as much as a new phone.

2 more replies
Relevance 91.43%

I did a hard reset using power button and volume buttons, it gone to the gear screen and stuck there, wot cam I do ??

More replies
Relevance 91.43%

I'm looking for an alternative for the invisible shields glass. Does anyone have any suggestions? I found some on ebay that ship from Hong Kong but I'd rather not go that route.

Answer:Can I get some Nokia Lumia screen protector suggestions?

Well, what Lumia model are we talking here?
Accessories vary from model to model.
I'd recommend getting a tempered glass protector, but if you're just worried about scratches, I like my Armorsuit protector. Doesn't protect against shattering because of its nature, but otherwise works well and holds my damaged screen together nicely.

3 more replies
Relevance 91.43%

I dropped my phone in water dried it off and continued using it that day but when I charged it the screen went black and only the three white lights for the bottom icons light up and the phone vibrates. I tried connecting to Zune to retrieve photos on the phone but Zune wants me to unlock the phone's pin code which of course I am unable to do since the screen is black. Any solutions?

Answer:How can I unlock my Nokia Lumia 900 if the screen is black?

Hard Reset... But you loose your data? So that defeats the purpose.
The water probably did you in there. Maybe try the rice trick. Power down if you can. Submerge the device in uncooked rice for 72 hours or so and hope it comes back on...

4 more replies
Relevance 91.43%

The half bottom of the screen of my Nokia Lumia Tablet 2520 goes blank. What can I do?

Answer:Why is the screen of my Nokia Lumia Tablet going blank

Originally Posted by Windows Central Question The half bottom of the screen of my Nokia Lumia Tablet 2520 goes blank. What can I do? it happens all the time no matter work you're doing? it most likely is a hardware issue - so repairs are in order
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

more replies
Relevance 91.43%

The screen of the Nokia Lumia 925 Block does not have the option to "never turn off the screen," this would be it because the screen is AMOLED? If yes, how to fix has an app that does this? For to download additional games within the game is bad because it locks the screen and the download fails!
Sorry for ai few words, I am Brazilian and tou using translator!

More replies
Relevance 91.43%

i have a lumia 520 which is updated to lumia cyan,and i had not used any preview builds ,my phone is out of warranty and i am facing screen freeze problem while i make a call, also my double tap feature is not working since i updated touch settings,please provide any solution.

Answer:My Nokia Lumia 520 screen freezes while calling, what do I do?

is this happening just after your Cyan update?do you have denim too?

3 more replies
Relevance 91.43%

my phone miss-type the characters ... i tried to tap on M and it appears N... and so on . only happen in qwerty keyboard... I tried to recalibrate the screen but there is no option in menu...any suggestions?

Answer:nokia lumia 520 screen calibration issue

Try a soft reset(Power + Volume Down key for 15 sec) and see if that helps.

4 more replies
Relevance 91.43%

I'm usually really good to my phones, never having dropped them in water, always careful with them, ect. My brother who lives in Nebraska (I live in Washington) put me on his Cricket plan and got me the Nokia Lumia 630 which I absolutely love.
Anyway, last Thursday I had a ****ty week. I mean I had one of those kill yourself because then it'll get better weeks and to top it off, my boyfriend and I had just had a huge fight. I was upset, wasn't thinking because I was too upset and stupidly had my phone in my back pocket of my jeans which I almost never do.
I went in to use the bathroom and... That's right, my phone fell in the toilet. Actually fell in the toilet. I immediately got it out, dried off what I could and did everything I could think of; putting it in front of a fan, taking out the battery, sim and SD card, using a bit of rubbing alcohol on the back of the phone to counter the water, putting it rice for days, ect, which leads me to my problem now:
My phone does turn on. It actually seems perfectly fine; the sounds, the display, everything except the touch screen. I touch it and there's no vibration, nothing. The touch screen simply does NOT work when I touch it. But I also lost the SIM card by accident, so I was wondering if the touch screen could be dead or if it's not responsive because it doesn't have a SIM card?
I realize this might be an extremely stupid question and I do apologize if it is, but the Nokia Lumia 630 is the only phone I've had that requires a SI... Read more

Answer:Nokia Lumia 630 touch screen fried?

The touch issue is not due to a missing SIM card. And Cricket should be happy to send you a new SIM.
One trick to try is to [GENTLY] press along the top and bottom edges of the screen. Some connectors may have gotten loose. If that does work it may only be temporary. You might want to check a repair shop for an estimate to see if they can do anything.
Good on you for doing the rice thing... Unfortunately, there is a water detection strip inside phones now and it will have shown your phone got submerged. That voids any warranties.

2 more replies
Relevance 91.43%

Hi, last night i dropped my phone on my bedroom floor (soft carpet) and the battery fell out, i was quite buys at the time so i didn't have time to turn it back on, i picked it up and put the battery/Back back onto the phone and left it switched off, when i came back to it, i tried turning it on and i felt the vibration that happens when you usually switch it on, but the screen stays black, i've been through every process to try fixing this:
Using factory charger, hardware restart, Moving battery pins, None of it works, anyone care to help?

Answer:Why does my Nokia lumia 620 screen stay black?

So much for a 5 minute response time :/

3 more replies
Relevance 91.43%

cant unlock phone with broken screen i cant get passed the code because of the screen being broken would i be able to get my photos on to computer

Answer:How to unlock Nokia Lumia with broken screen?

Probably not, BUT maybe your carrier can retrieve them with a cellebrite machine. Try your carrier, they are probably your only hope and it's a LONG shot. Next time I suggest you place the photo's on OneDrive or Google Photos. :)

1 more replies
Relevance 91.43%

I am having nokia lumia 830 orange. The problem with is that on the 2 day when I bought I charges it not full 100% but till 60 or 70 ,when the lock screen was on stand by mode my lock screen could appear in black and white dotted figure help

Answer:Nokia lumia 830 lock screen problem help

Welcome to Windows Central.
For the "lock screen", could it be that what you're seeing is the Glance Screen with your custom background image?
Nonetheless, if you're having troubles with your phone (the charging issue) just two days after purchase, you could bring it back to the store where you bought it together with the official receipt and have it replaced.

3 more replies
Relevance 91.43%

I accidentally dropped my Nokia Lumia 520 and i ended up with a broken, non-touch responding screen.
I have precious files on my phone and I want to unlock it so i could connect it to my computer and retrieve those files.
Is there like away to unlock it by my PC?
Please help!!! Ive did my research and could not find a way to fix this problem and many others aswell!!
Repairing my screen is quite expensive so i might as well get a new phone
Cheers!! (:

Answer:How do you unluck a Nokia Lumia 520 with a broken screen?

I might have a Idea for you, but i don't know that it works.
Just Download The Windows Phone 8 Software for your Pc. And plug in your Smartphone to the usb port from the Pc. Try to get on your Datas via the Software

2 more replies
Relevance 91.43%

Please guy's help me my Lumia 525 is not repair after brick when I return from wp10tp to wp8.1 with Windows Phone Recovery Tool and now I tried all solutions from blogs and tweets finally I m go to Nokia Care but they also said it's flashing 40% and then says error message of reboot please guys help me and guide me

Answer:My Lumia on Red Nokia Screen after rollback from WP10TP

This thread could help.http://forums.windowscentral.com/nok...can-i-fix.html
The comment section of this article might help too.Windows 10 for phones preview pulled for Lumia 520, 525 and 526 | Windows Central
Ofcse thats only a glimmer of hope. Most probably u will need a new phone unless MS decides to fix it by doing something as they are investigating the matter.

2 more replies
Relevance 91.43%

I have a Lumia 520 that had a small dink on the upper right hand corner with the tiniest crack on it. I was using it like I do normally, and then 5 minutes after I put it in my pocket, a long crack is diagonally across my screen. Bearing in mind this had a case on, I was wondering what caused that crack to grow so big. It's rendered the bottom half of the crack of touchscreen unusable and I don't have the money to repair or replace it. So what should I do?

Answer:Nokia Lumia 520 unorthodox screen crack?

Well, it was chipped, once you damage glass to the point of cracking/chipping, the glass will crack along the grain very easily, more than likely you flexed it a bit while it was in your pocket and under the stress the crack worked its way down, the only thing you can do is replace the glass or buy a new phone.

2 more replies
Relevance 91.43%

Why does my Nokia lumia 635 only show a blue screen with a sad face on it?

Answer:Why do i have a blue screen and a sad face on my nokia lumia 635

Looks like it needs the firmware reinstalling.http://forums.windowscentral.com/e?l...token=ekhihMgu

more replies
Relevance 91.43%

Hi All, I have just switched over from an iPhone 5s to a brand new Nokia Lumia 1520. I'm loving everything about my new phone so far but I have encountered one problem. I keep getting problems when scrolling, IE. The screen detects my scroll as a click and opens up tweets or whatever I am trying to scroll through. Is there anyway to stop or minimize this? Thanks in advance for any help.
Jordan.

Answer:Nokia Lumia 1520 - Screen Issue

Read this: http://m.windowscentral.com/possible...flexing-screen

7 more replies
Relevance 91.43%

I just recently reseted my nokia lumia 830 today and after the gears logo had appeared and the usual initial set up, it got stuck to the point where it says "a few more apps still need to finish intalling. It should just take another moment or two" for about an hour already. What should I do? I am extremely panicking right now, because I really am clueless to what's happening to my phone at this moment. Please do help me. Thank you!

Answer:My Nokia Lumia 830 is stuck on the installing screen, how can I get it off of this?

DO NOT PANIC! I repeat... DO NOT PANIC... Now that I have that outta my system...
Give it another hour (just walk away from the phone, but make sure it's on charge)
If your not willing to wait any longer, soft reset the phone (press volume button and power button at the same time and hold until you feel the phone vibrate, then you let go). This will restart the process..
If that fails after an hour as well, report it and we'll go for a hard reset

2 more replies
Relevance 91.02%

This is a question that may have been asked previously so I apologize if this is a reoccurring thing. I've finally decided to leave the Apple ecosystem and start looking for a windows phone. Its come down to the Lumia 925 and the Lumia 1520 on AT&T. I've reports and blogs about problems with each, more so with the 925. I have small hands for a guy so the 1520 is somewhat intimidating. The 925 however, I've read has poor reception problems, battery issues, and heating problems. Would anyone be able to inform me if the 925 issues have been resolved through updates or if the problems still continue? Also, if either of the two phones developed problems with 8.1? (beta or if you received the update today since it has been released). Thanks so much

Answer:Nokia lumia 925 vs Nokia lumia 1520

Well I have the 925, was part of the dp and now have cyan as well... When I first received my phone the battery life was horrible, but after switching off some of the background tasks, draining it (a few times) and charging it again the battery life stabilized :) With 8.1 the battery life for most 925-ers improved a bit more. The heating issue did remain tho, however I should note that the 925 was made for casual use and not for intense gaming (anything that requires a lot of ram usage).. Personally i solved this problem by purchasing a terrapin back cover case :D The heating is still there (yes Im a gamer from time to time), but with the cover on you will barely notice it! My reception is pretty good, but I don't live in the US so we have that.. Wifi has been an issue, but apparently that was a general issue (not limited to the 925)...
I can't say anything about cyan yet, because I just updated lol

8 more replies
Relevance 91.02%

Hello. I currently use a Nokia Lumia 1520 and the device is great but the size doesn't work for me as its uncomfortable carrying it in my back pocket doing truck at a large department store so I was wondering which device should I look into getting the Nokia Lumia Icon or the Nokia Lumia 930? I can easily afford the Icon once i return my 1520 but I will need to save up more to get the 930.

Answer:Nokia Lumia Icon or Nokia Lumia 930

Basically the same phone, except the Icon was made for Verizon. Where are you? The 930 won't get LTE in the US.

9 more replies
Relevance 90.2%

So I've started having an issue where the display will just black out on me and won't turn back on. I've found that by pressing down on the screen itself, I can get the display back, but if I move it around too much or leave it in my pocket for a while it will "break" again.
The actual touch response is fine, just difficult navigating the phone on a black screen, so I'm hoping somebody here knows of any possible fixes to check? (Note: I'm comfortable opening and have opened electronic devices and re-soldering/ed components that needed it. I'd just prefer to know what I'm looking for in advance if it comes to that. I'd imagine it is probably a banner strip if it is the screen blacking out on me.)
Thank you.

Answer:My Nokia Lumia 520 screen display is disconnecting, how do I stop this?

You might want to replace the digitizer and make sure it is adhering to the frame well.

2 more replies
Relevance 90.2%

I have a nokia lumia 635 and the home screen reduced in size. Even after turning it on and off it is still shrunk. How do I get it back to normal size?

Answer:My home screen of my Nokia Lumia phone has become smaller. How do I fix it?

I assume you mean the live tiles have become smaller. This can happen if you turn off 'Show more tiles' in start+theme and then turn them back on. To change the size of live tiles, hold them for about a second, they will start floating. Then tap on the bottom right corner of the tile to change their size.

2 more replies
Relevance 90.2%
Answer:What is the meaning of the icons at bottom of the screen of my Nokia Lumia 520?

We cannot help you without a description or pictures of the icons.

3 more replies
Relevance 90.2%

I purchased this phone last Nov 11 from a Nokia store. I only noticed them after a week of using my Icon (not sure though if they have always been there or not). There are 3 curve lines parallel to each other that I see on my phone's screen. The lines stretch from that part between the home key and the search key to the left middle part of the screen. I do not call them scratches. They couldn't be. I cannot remember putting my phone in my pocket or inside somewhere it would scratch. And the lines do not seem to be on the glass' surface. They seem to be beneath it. I did'nt bother returning the phone back to the store - it still functions perfectly. And the lines, you will only see them if you turn the phone off or lock it and look closely. It's just strange. Might be a manufacturer defect. Look at your Icon, you may have the same. Anyone knows what these lines are?

Answer:Why do i see 3 curve parallel lines on my Nokia Lumia 930's screen?

Have you checked about dead or stuck pixels? Are they really lines or contonuous dots that form lines? What color?

4 more replies
Relevance 90.2%
Answer:My Nokia Lumia 525 screen is broken. Can I be able to replace with a new one in Bangladesh?

I don't see why not.

2 more replies
Relevance 90.2%

I recently dropped my nokia lumia 930 from about 1 meter onto a wood floor. When I turn it on the only thing that illuminates is the 3 directional buttons on the bottom of the phone. The phone screen remains black.

Answer:I've dropped my Nokia Lumia 930 and the screen is just black, is it fixable?

Well what do you expect us to suggest?
Its obviously damaged.
Best case scenario, some connector was knocked loose and will need to be reconnected. (if you like DIY)
But otherwise, it's going to need repair, whether by a shop, officially by Microsoft, etc.

2 more replies
Relevance 90.2%

Currently have a Lumia 720 and maximum time out is 5 mins which does not help with golf GPS apps such as Free Caddy as it locks soon after each shot rather than be free flowing. May upgrade to 735 if 'never' function is available - as it seems to be in a random selection of Lumias.

Answer:Does the Nokia Lumia 735 have a 'Never' option for the Lock Screen Timeout?

It's not a random selection but a ROM limited feature. Some ROM variants have it, some don't. Same could be said about the static IP option in Wi-Fi settings and field test mode. I don't have a 720 myself so can't really tell you which ROM had it enabled but if you managed to find one you can always flash to that ROM to get the lacking features, a phone change is really not needed.

3 more replies
Relevance 90.2%

my 4 month young Lumia 525 phone screen was cracked because unfortunately it was dropped by me,i have Nokia insurance and i want to know Nokia insurance will replace it?
please tell me someone :( :(

Answer:my lumia 525 screen was cracked,nokia insurance will replace it???

If you have a separate insurance policy, and that policy covers incidental damage, then it should, but it may cost your deductible. It depends on your plan and what it covers. You can call or go online following the information in your policy and it should be able to tell you.

2 more replies
Relevance 90.2%

Hello,
I have an unbranded Nokia Lumia 1520 running Lumia Cyan with the latest Developer Preview version. My phone worked perfectly until a couple days ago.
Now, when I turn on the screen, the display looks fine for a few seconds but a white veil slowly appears, getting brighter and brighter to the point where the screen almost becomes unreadable. I also noticed a drop in the display quality, which is clearly not a 1080p but resembles more that of a Lumia 520.
Has anyone ever had this problem before? Could you tell me whether it is a hardware or software issue?
Thank you very much for your answer

Answer:Why does my Nokia Lumia 1520 have a white veil on the screen?

it sounds as though the ambient light sensor is defective or being obscured. If you have a case/screen protector, try removing it and see if that fixes the issue.
You can also try going into settings->brightness and turning off "adjust automatically and see if that sorts it out.
If that's not the problem, your screen might have given up the ghost.

2 more replies
Relevance 90.2%

phone niokia lumia730 ,by 26.02.2015

More replies
Relevance 90.2%

cortana and notification are working but stuck in loading loop

Answer:my nokia lumia stuck in loading screen loop

Originally Posted by Windows Central Question cortana and notification are working but stuck in loading loop Soft reset

more replies
Relevance 90.2%

nothing is operable on the phone right now even not showing charging status

Answer:My Nokia Lumia 925 had suddenly turned into black screen, what do I do now?

Try soft reset, I think its power button plus top volume key down for 10 seconds. If not try contacting Nokia warranty, perhaps they can get you set up under phone warranty.

2 more replies
Relevance 90.2%

what i need to when my phone broke inside . I'm using nokia lumia 820 . And how much i need to pay when i repair it .

Answer:Can I repair my my Nokia Lumia broke inside screen?

Go to Nokia care centre, they'll fix it for you

3 more replies
Relevance 90.2%

I could use lockscreen, i could receive calls, other than that could not use my mobile phone because tiles aren't displaying. its just a black screen showing up.
Swipe down for notifications bar is also not working.

Answer:How to troubleshoot the issue of blank screen in nokia lumia 520?

Originally Posted by Windows Central Question I could use lockscreen, i could receive calls, other than that could not use my mobile phone because tiles aren't displaying. its just a black screen showing up.
Swipe down for notifications bar is also not working. have you tried pinning tiles?
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

more replies
Relevance 90.2%

Hi All,
Please provide your valuable inputs in the matter related to screen issue that i am facing with my beloved Lumia 1520, my first windows phone.
Few days back, after attending a call, when i put down the phone it was dropped on the table from a distance of 2 inches..and I instantly notices two flashing white dots in form of a star on top side of phone, on both sides.
When I deliberately bang the top end of phone from a distance of 2 inches again, I again saw those flashing white star dots on screen.
The color changes to black when the background is white and it is also visible on glance screen.
Now please advise, if this is an issue related to hardware or software? Does anyone else has faced similar condition? Should I visit Nokia care and have the service people a look at the issue.
The phone behaves normally otherwise, apart from the touch sensitivity issues that is faced globally..!!!
Thank you for your valuable inputs..!!!
Regards- Niraj

Answer:Nokia Lumia 1520 Screen Spots when hit from back

Hmmm it appears that there might be some damage to the screen from what I can tell. I don't think this would be software related. If this is constantly visible I would definitely try visiting Nokia Care to see what they can do for you. If the screen issue is only visible when you hit the top end of the phone with force then I would not worry about this at all.
Hope this was helpful!

5 more replies
Relevance 90.2%

my screen crack on my phone when i accidently drop it.

Answer:How much will it cost to repair my Nokia Lumia 630 screen on my phone?

where do you live?
currencies vary, money goes far in one place, not as much in another.
also depends if there's local shops, by nokia care, DIY...

2 more replies
Relevance 90.2%

how can I stop the nokia lumia 610 screen orientation changing from portrate to landscape?

Answer:How do I stop the Nokia Lumia 610 screen orientation problem?

Rotation lock is only available from Windows phone 8 GDR 3 so unfortunately ur phone can't stop the screen from rotating :(

2 more replies
Relevance 90.2%

I need help on how to fix my Nokia Lumia 920.,I have updated it to 8.1 Dev Preview. It was working fine about a month then the screen intermittently stopped responding. I tried to restore it to factory settings when it would work fine but to no avail, the issue was still persistent. I decided to use the Nokia Software Recovery tool to go back to Lumia Black thinking that it was because of the OS (8.1 Dev Preview) not being compatible yet but to no avail, became worse. My device does not totally respond. It's on the Get Started screen and won't respond (the screen). PLEASE HELP!!!

More replies
Relevance 90.2%

i replace the screen myself why wont it switch on or charge

Answer:I have replaced my Nokia Lumia 820 screen and my phone won't switch on, why?

you just asked 'Why do fools fall in love'
When you say screen, just the glass, or complete LCD assembly?
Your technical level, your ability to perform this has NOT been addressed.Do you know what you are doing?
Did you follow the video / manual, or wing it? I'd suggest you search for & download the 'Lumia 820 Service Manual' & give the pictures a glance, the manual a read - you may find your error! ... cause, frankly, we wouldn't know what you did.

2 more replies
Relevance 90.2%

I had recently broken the screen on my phone. The screen does not work at all. Can I retrieve any photos from the phone or am I out of luck??

Answer:How to retrieve photos from Nokia Lumia 928 w/ broken screen

Originally Posted by Windows Central Question I had recently broken the screen on my phone. The screen does not work at all. Can I retrieve any photos from the phone or am I out of luck?? did you have auto upload of photos to onedrive enabled?
You could try repairing the screen
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

more replies
Relevance 90.2%

lock- screen is with clock and doesn't react on anything, button for unlocking, double-click on screen, when i connect it with charging cable to computer, computer doesn't see it, when i call from other number nothing happend on phone, and other phone shows ringing??? I don't know to open it and check the battery, also looks like normal turned on with locked screen. didn't fall, and didn't happen anything to phone, it was in the pocket.

Answer:My Nokia lumia 925 is just dead, buged lock screen. Could you help me?

Try a Soft Reset. Hold the Volume Down + Power buttons until the phone vibrates and reboots (about 10 seconds). Soft Reset is a great go-to to solve many types of glitch.
If that does not work then you need to try a Hard Reset:
Hold Volume Down > press Power > keep holding Volume Down until you see the exclamation (!) screen, then immediately release the Volume Down
Now tap Volume Up / Volume Down / Power / Volume Down
You should see the spinning gears and your phone will reflash the last OS version held in recovery. You do loose data, but get your phone back. Sign into your Microsoft Account and restore your backup during the set up.
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread... Please see this link for instructions on how to join Windows Central.

1 more replies
Relevance 90.2%

phone niokia lumia730 ,by 26.02.2015

More replies