Computer Support Forum

I'm not a big fan of Nokia Panorama app for the Nokia 1020

Question: I'm not a big fan of Nokia Panorama app for the Nokia 1020

It's incredibly long( you need to take 4 separate pictures), yet the width is only 1/10th of the overall length!
When compared to competitor panaromas, its like three separate pictures, but the actual width is much thicker.
I'm trying to have high resolution pics uploaded on fb, and its such a bother trying to upload these panorama shots that just end up looking tiny if I follow this rule by facebook:
/help/266520536764594
I have to manually edit ALL nokia pictures to 2048 for the largest single dimension on gimp before uploading on facebook.. But as soon as I do that(edit on gimp) for the length of a 9622X1094 panoramic picture, the width ends up even tinier, and it doesn't look great.. what would I do in this situation? This is my only real issue with the app.

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Preferred Solution: I'm not a big fan of Nokia Panorama app for the Nokia 1020

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: I'm not a big fan of Nokia Panorama app for the Nokia 1020

Use Photosynth instead.
It's much better.https://www.windowsphone.com/en-us/s...17?signin=true
US store link

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Thank you for assisting here. I've had the Nokia Lumia 1020 US Version for many years now, it works even with a cracked screen but I love the features so much so I purchased another Nokia Lumia 1020 (exact specs). Since ATT no longer carries the phone they cannot assist in the transfer.
How do I (besides backing up on the SIM card) transfer all data (texts, contacts, photos) to my new Nokia 1020. Seems like it would be easy I've tried many basics and followed the transfer data apps but nothing seems to be working. Help please. thanks :)

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Does anyone knows when to expect Win Mobile 8.1 Update for Nokia 1020 and Nokia 1520 in the U.S.?

Answer:Does anyone know when to expect Win Mobile 8.1 Update for Nokia 1020 and Nokia 1520 in the U.S.?

Eventually, we don't know. If anything comes up it'll be written about on the front page.

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I have nokia 920 and when i run panorama app it wont take landscape pictures only portrait. I uninstall it and problem is there, is there some option to sync sensors (gyroscopes) ?

Answer:Why is my Nokia panorama shooting portrait mode not working?

Do you have rotation lock turned off?

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Question: Nokia 1020

Can windows 10 be installed on Nokia 1020 if so how stable is it

Answer:Nokia 1020

Originally Posted by GEOFFREY HOUSAM Can windows 10 be installed on Nokia 1020 if so how stable is it you can through insider program - it's quite stable - check this thread for more information: http://forums.windowscentral.com/nok...tm#post3501035

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Question: Nokia 1020

I can't send or receive media via text messaging on my 1020. AT&T service

Answer:Nokia 1020

Nokia Lumia 1020 Support: Send message - How-To Tutorials from AT&T

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I can't open any programs or internet TV ,Pop ups coming up,when I close a pop up, a program I try to open closes as well.
Could you please advise how to fix problem.
Regards
michael

Answer:Blocking pop ups on Nokia 1020?

Do you mean streaming via the IE browser? That isn't going to work on sites that need flash, only html 5 websites

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Hi everyone. I know there has been a lot of fuss about which phone should someone buy, either the Lumia 1020 or the Lumia 930. Well in my case I have a Xperia ZL. It's a great phone. Everything is top-notch except for the terrible camera. And that's a mayor problem. I take a lot of pictures specially at night and they are really a disaster with this phone.
My question is, should I buy the 1020 or the 930? Truly the 1020's camera is a wonderful, I have always wanted to have a phone with Xenon Flash. The thing is, my current phone is a Quad-Core and speed has never been my concern. I am afraid that if a buy the 1020, I would take a step back in terms of speed and updates, specially since the new Denim update doesn't come with all the improvements for the 1020.
So, what are your suggestions?
Thanks in advance!!

Answer:Xperia ZL, Nokia 1020 or 930

Well if the camera on your phone is your major concern, then either the 1020 or 930 will satisfy your desires. The 1020 is the best camera phone around, but you're right to think about updates. With the 930 being the newer phone so expect updates sooner with that phone.

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Hello,
I am not sure if this forum has the ability to sell but I am over windows p. I rode it out with my 1020 and I really did love it but now it is more hassel syncing with my life. I want to put it up for sale and figured this is a good place to do so. I am asking 150$ US it is in great condition OBO

Answer:Is there still a marketplace for Nokia 1020?

You'll need to join the forum by creating an account then check here:The Marketplace - Buy, Sell & Trade - Windows Central Forums
Also look here:http://forums.windowscentral.com/mar...rketplace.html
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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i just want to know how to use cortana

Answer:How do I use Cortana on my Nokia 1020?

Originally Posted by Windows Central Question i just want to know how to use cortana In which part? You cant turn on your phone? You don't know how to press the search button? You don't know how to tap the Cortana tile?
The list is endless!!!!

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I have tried all buttons as suggested in all the posts however my phone will not come on. It all started earlier this week, it never did it before and I had the phone for the last 18 months. I am not app person, do not play games on it but I love taking photos so this phone was perfect for me.
It all started earlier in the week, the alarm had gone off and I dismissed it and it froze. I did that time manage to reset the phone with the buttons after 5 hours of trying managed to back things up and just got on with it. Unfortunately yesterday morning it froze again and I have not been able to restart it.
Please help, I am quite happy with the phone and I don't fancy paying hundreds for new one if its a software issue. Could I get a free repair if its a software bug doing this? Where can I go?

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Question: Nokia 1020 2014?

Hey I was just wondering when the release date for the next generation of the 1020 will come out? I want to buy one, but its already 1 year old, and I think I can wait (but not for too long :p)

Answer:Nokia 1020 2014?

There is no word on a 1030.
Nope, zip.
I'd say Nokia's device turnover is longer than 1 year (they have the rest of the lineup to update, the 930 is just rolling out, the 920 came out 2012) as of now so you're probably going to be fine springing for the 1020 now.
However, while not a next gen 1020, there's still rumblings of another flagship in time for this holiday season.
I wouldn't expect a "1030" until next year, but this is all my conjecture, I don't have any insider info, so I could end up being completely wrong.

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Question: Nokia lumia 1020

How do I unlook my nokia lumia 1020 . I purchased a motherboard to my nokia lumia 1020 from USA on ebay , it was operated by AT&T

Answer:Nokia lumia 1020

http://www.bing.com/videos/search?q=...961&FORM=VIRE2
Here's a decent video

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I just bought a brand new one today but when I got it the battery was dead. I've been having to charge it up all day but it's taken about 6 hours to get to 58% and as soon as I unplug it it'll drains mega fast! The weird thing as well is it gets really hot when charging, hotter than any phone I've ever had before.

Answer:Have I got a faulty Nokia 1020?

Try a hard reset before returning it. But yes that is not supposed to be happening if it's brand new

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My Nokia Lumia 1020 froze, which happens a lot, so I let it die. I put it on the charger and the little window on the bottom of the phone came on, so I thought all was good. It's been on the charger for 2 days and hasn't turned on and I can't get it turned on.The little window is still on though. My power key is broken and I can't find a way to fix is, so I've been holding down my camera key for a while now to turn on my phone. I've put my phone on different chargers, too. Nothing. Just the little window lighting up.
I need help!

Answer:Nokia Lumia 1020 won't turn on?

Welcome to Windows Central.
Take your phone to a service center and have them diagnose the problem - it sounds like a dead battery issue, but it could be more (the service center should be able to tell you exactly what's wrong with your phone).

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is windows 10 compatable to my nokia 1020

Answer:I have Windows 10 on my pc can I sync this to my Nokia 1020?

Short answer is: Yes. You should be able to just plug the phone in and put in your music/videos/pictures from Explorer. Or if you're already syncing via OneDrive.
Long answer: What do you want to sync, in particular?

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This week my phone stopped ringing when I get a call. Also my alarm is silent.

Answer:How do I get my phone to ring on a Nokia 1020?

Turn the volume up?

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I've read alot of the threads about nokia lumia 1020 battery issuses and i still cant find a solution for my problem. So when i first bought i noticed that battery even when fully charged wouldn't last me even half a day without charging it even when i'm not using its still keeps draining the battery, and i did turn off all the background programs. Then i decided to take it to the store two weeks ago and they changed the heater thing and the battery and finally got it yesterday, But still the same problem this morning (9:30am) it was 100% and now its down too (11:29am) 66% and all i've used was the radio and temple run (game) and few minutes of facebook is it suppose to do that or do i take it back the store. Are there any defualt programs thats causing this?....Anyone with the same issues?...Would apperciate any help.

Answer:Nokia lumia 1020 Battery HELP!!!!!!

I would suggest to take it back to the store.
Sent from my NeverAndroidAgain**1020** via Tapatalk

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I have Nokia Lumia 920 right now and I wanna upgrade but I wanna know does Nokia Lumia 1020 gave same battery as Nokia Lumia 920 or is it a little better?

Answer:How is Nokia Lumia 1020's battery?

If your a heavy user, better be ready to charge it midday.

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Hi all,
I received my most recent WP8.1 update (OS Version 8.10.14147.180) about 2 weeks ago, until this morning I have had no issues with it - I successfully took photos after the update no worries. Today (after a full day of sightseeing whilst on holidays no less!) I've discovered that the phone will not save any photos. I have tried Microsoft Camera App as well as the Nokia Pro App, both seem to function perfectly, they 'take' the photo, and then say 'saving'. Then nothing. No saved image in my camera roll, nothing uploaded to OneDrive. I have connected to a PC to try and find images hidden somewhere else with no luck. I have tried a camera reset and soft reset also with no luck. I'm on holiday so hesitant to try a hard reset, wondering if anyone else is experiencing a similar issue or can give me any advice?
Desperate Tourist

Answer:Nokia 1020 will not save photos

Could you try uninstalling the apps in question and re-installing?
Posted via Windows Phone Central App

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Hey guys. I'm trying to developer unlock my Nokia 1020, which is on Windows 8.1 (running Lumia Cyan).
I have no luck getting my PC to recognize the phone. I have tried multiple USBs on multiple computers and none will recognize the phone. I have rebooted the phone while connected to USB. It has not been able to connect once.
It will, however, charge using any of the USBs. I cannot pinpoint what the issue is. I have spent hours trying every possible solution and nothing has worked for me so far.
Any suggestions?

Answer:Why won't my Nokia 1020 show up on my computer?

Ok here is a fix which can actually work.The problem with your computer is that it doesn't recognise your Lumia device which can be due to various reasons such as the correct drivers for your device not installed! Or drivers that are installed are corrupted .FIX : open Device manager in your PC/Laptop >View menu>Show hidden devices>Universal serial bus devices.Now you should see your phone litsted when you click this option. Right click on them and uninstall them. By doing this you are unjnstalling the drivers from your Pc.Now connect your phone to your PC and it should start installing the drivers again. This should fix the issueFix 2: Shut down your phone and then connect your phone to your PC. Drivers will automatically load and it should fix the issue Fix 3 : Download the nokia usb connectivity driver and install it. http://nokia-connectivity-usb-driver.en.lo4d.com/
?

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Hey guys. Im still rocking my Lumia 710 and my contract ends in August. These two phones are my two favourite. The HTC has better Specs but the Lumia 1020 obviously has that killer camera. But what one should i get. I like both and can't really decide. What do you guys think. (Also please dont be too biased to WP as i know this is a WP forum)
Thanks in advance :)
Posted via Windows Phone Central App

Answer:Nokia Lumia 1020 or HTC Desire 816

if you want the camera and snappy experience, go for Nokia Lumia 1020
if you want to play games, go for the Android thing

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hi dear
i m using Nokia Lumia 1020 Windows 8.1 then i convert to upgrade windows 10
after installation my Wi-Fi Its Not Working when i turn on Wi Fi Network So Showing Error Can't do this right now restart Phone try again
i restart many time but same error I really
plz give me answer

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My Nokia will only charge when connected to any computer. It is running windows 10, said computers were running windows 7 basic, premium and windows xp. It charges but other than that no connection. I need it to connect so that I can reload windows 8.1
Yes I've tried different cords.

Answer:Nokia 1020 won't connect to the computer?

If you used several computers and cords I fear the USB port of your phone is the problem. So I suggest to see professional help to replace the USB port.

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I have had my Nokia Lumia 1020 for almost 2 yrs now and it has frozen here and there, however I have been solving the problem by just powering down and restarting after about a minute or so...but today my son was playing with it, trying to unlock my pass code, and it froze! It has been stuck like this over 2 hrs now...I have tried turningit off nothing will work ...i even had a call but couldn't answer it as my phone is stuck on the same screen...can anyone help me with this problem? ...

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I'm trying to replace the battery on a Nokia Lumia 1020, a video shows that the a piece of tape(heatsink?) has to be cut. It goes between the battery and processor. A picture of the tape is included. Does anyone where a replacement can be purchased?

Answer:Nokia Lumia 1020 Repair

Try this:10 Lot Original Battery Heat Sink Dissipation Tape Sticker for iPhone 4 A108 | eBay

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me phone started make a clicking noise and when I looked at an email was being typed on the phone
telling me some young lady was single
I delete the email and restart the phone can you tell me how somebody can get access to me phone
Also my internet banking has been hacked using call forwarding on my phone, I did not get any of the texts changing my passwords and security details, but they were sent to my phone ..??

Answer:Has my Nokia Lumia 1020 been hacked?

If you've been hacked you're the first person with a WP for it to happen to.
The security is rather high on a WP this shouldn't be a possibility as far as I know.

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Hello, I want to know if your facing any problems, because I want to buy Nokia Lumia 1020. Does it lag? What about the games you played, do they run smooth? Is the front facing camera good?

Answer:What's your opinion on Nokia Lumia 1020?

The 1020 has the best camera of any current phone. In the other respects that you mention, I myself have no problems with it.
Posted via Windows Phone Central App

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I have the Nokia Lumia 1020 and it is asking for my visual voicemail password. I have it set up with at&t. I put in the password (which is correct because I can listen to messages) but it keeps kicking it back and asking for the password. Very aggravating, please help

Answer:Nokia 1020 visual voicemail

You might need to call AT&T customer service. I needed to do that once when I had visual voicemail issues.
Sent from my Nokia Lumia 920 using Tapatalk

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I just got a recent update to Windows 8.1 last month. Today I received several calls from my husband's number, but he was at home and didn't call me. I received the third call and it was a recorded voice of the infamous Kerpal prank call. I hung up, and then my husband got several calls to his iPhone 6 from my number, and I of course didn't call. I turned my phone off and took out my SIM card... I don't know what to do now. I already changed my google and facebook password. What else can I do? Should I do a factory reset on my phone, or change my SIM card?

Answer:Nokia lumia 1020 hacked?

Call your carrier's customer service. Now.

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Good, I wanted to know who of us still with 1020 as the main and only phone, although has not been exceeded as camera and He hits the market in 2013 but continues to give much play.
a greeting

Answer:Is anybody using the Nokia 1020 as their daily driver?

Originally Posted by diego866 Good, I wanted to know who of us still with 1020 as the main and only phone, although has not been exceeded as camera and He hits the market in 2013 but continues to give much play.
a greeting Still using 1020 on 10586.164

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My phone was working fine when all of a sudden it just froze upon receiving a whatsapp message. I tried to hard reset it by holding the volume down and power button together. after the phone restarted the screen went completely black and the phone was unable to power on again. I tried using Nokia Software Recovery Tools but the phone is unable to even be detected by my PC. Do i have to send this phone to Nokia Care centre for servicing?

Answer:How can I get my Nokia Lumia 1020 to power on?

If it is to be serviced, yes. Try plugging the phone up to the wall charger it came with for a few minutes then trying the button combination again while still plugged in.

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I have installed 6snap on Nokia Lumia 1020 but it is saying my number is invalid when I type it into my profile so I can add friends. I have tried using the UK code at the beginning but it still doesn't work. Please help.

Answer:How do I use 6snap on Nokia Lumia 1020?

The contact method seems to be a prevalent error within 6Snap, however this thread has a possible fix for you. 6snap Contacts fix.

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Ok changed the screen on the 1020 and now nothing. The computer reconizes the phone but the screen is dead. I have tried to update the software and this has happened with 3, yes three differant screens? Anybody got any ideas?? I am new to Windows phones My wife wanted the camera. I own a repair facility and have never had this much trouble with software in my life. Please advise...

Answer:screen unresponsvive on Nokia 1020

Seems more like a hardware problem, i have change the 820 and 520 screens with no problems and zero issues with the software.
How was the state of the 1020 before changing the screen? Maybe the logic board itself have some damage.

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if yes, how can I do it??

Answer:can i connect my nokia lumia 1020 with my tv by hdmi??

No you can't

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Hi,
I've taken some photos while whale watching with the smart sequence feature. I got a great one of the whale jumping out of the water and I want ALL the pictures in the sequence. It looks like all I can do is pick one as best or use one of their effects.
Is there a way to quickly save, share, or transfer to computer all the individual images in a sequence?
It seems ridiculous that I would have to pick the first item, share it, pick the second, share it, pick the third, share it.... repeat like 5 times for the like 50 photo sequences...
Thanks

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I have a Nokia Lumia 1020 theses are it's specs:
Model: NOKIA 909
Software: Windows phone 8.1
OS: 8.10.0.12393.890
My computer is a 64bit windows 8.1 hp envy 15t
-I bought the Nokia Data sync cable specific for my phone (from a nokia retailer)
-Ive turned my phone off and connected it to my computer
-tried multiple usb ports
-updated software (this morning)
-I have Windows media player 11 and everything
The reason why I made a new post is post is because no solution is working and at this point I'm wondering what else I can do. I'm so frustrated with Windows phones

Answer:Nokia 1020 will NOT connect to computer no matter what

I feel your pain.
In the old days of Nokia and Symbian, phone to PC connections were rock solid. Now, not so much. Two issues I 've had are:
1. Not recognizing the phone is attached.
2. Data transfers (music files) stopping.
IIRC, I got resolution on #1 by uninstalling the WP PC program, and then reinstalling it. I am able to overcome #2 on my 810 by removing the SD card and plugging it directly into my PC at an appropriate port. Unfortunately, my new 925 can't do that, and sure enough, same old problem arise.
Don't know if this is helpful, hope so.

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I have had my Lumia 1020 since around May 2014. At first it worked great and I had no problems with it, but a few months ago as I started to use the camera more and more, the shutter started getting stuck. It can happen at the worst such as when I'm at a concert or a family party. I usually have to restart the phone, re-open any app that uses the camera, and close it out.
My girlfriend got her Lumia 1020 before I did, but she always had the problem. I thought that getting the preview for developers would help, but it didn't. I have also tried resetting the camera. If anyone has any ideas on why this is happening or what I can do, I will gladly listen.
Thank you :)

Answer:The shutter on my Nokia Lumia 1020 gets stuck?

Originally Posted by Windows Central Question I have had my Lumia 1020 since around May 2014. At first it worked great and I had no problems with it, but a few months ago as I started to use the camera more and more, the shutter started getting stuck. It can happen at the worst such as when I'm at a concert or a family party. I usually have to restart the phone, re-open any app that uses the camera, and close it out.
My girlfriend got her Lumia 1020 before I did, but she always had the problem. I thought that getting the preview for developers would help, but it didn't. I have also tried resetting the camera. If anyone has any ideas on why this is happening or what I can do, I will gladly listen.
Thank you :) I've been experiencing the same issue a few weeks back, and I've posted a thread on it with "Heart-stopping experience" in the title. However, the latest Preview for Developers update (8.10.14203.306) seems to have resolved the problem since I have not yet encountered it again - I just took over 400 shots in one day without experiencing it.

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I have nokia lumia 1020 and I was on D.P 8.1 Update 1 . I wanted to install Cyan so I downloaded Nokia Recovery tool and connected phone for downloading firmware. it downloaded the firmware and i clicked on install it went on 1% and showed error while my phone was showing a red screen and a progress bar. The installation fail twice and the phone did not start again. Now its only being detected as qhsusb_dload device. Could any one help how do I solve this problem. I also have download nokia care suit and in that it shows device in download mode.
Please help urgently

Answer:Nokia Lumia 1020 Bricked Need help urgently

some problems. help please!

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I mean with the camera updates and firmware and all. I want to know with the new devices coming, 1020 still gets the support.

Answer:Does Nokia/Microsoft still supports Lumia 1020

Microsoft does with the OS
Whereas the Nokia aka Microsoft's mobile division doesn't.
You will not get any new FIRMWARE specials due to weak processor. Other than that,MS will still give you OS updates.

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I can only make emergency calls. I get a message indicating to retry in 291998 minutes.

Answer:How can I unlock my Nokia 1020 Windows phone?

So that's 203 Days... You either have to wait that long or Hard Reset your phone. You will lose data but can restore your last backup during setup.
From powered off > hold the Volume Down button > tap Power > when the exclamation screen (!) appears immediately release Volume Down
Now tap in order: Volume Up / Volume Down / Power / Volume Down
The screen will switch to the two gears and the stored OS in memory will be flashed to the phone. Plug into AC so you know you have power...

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I seem to be breaking up on the other end of my conversations, meaning I can not be heard.

Answer:Why is it that suddenly people can't hear me on my Nokia 1020?

It's usually a carrier problem; not a hardware or software problem. Go to your closest carrier store and have them take a look.

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I didn't realize it till a little while ago but my Microsoft Account number isn't my live email address could this be the problem.

Answer:Why isn't my Nokia 1020 phone Onedrive syncing with my PC?

The Microsoft Account associated with the OneDrive App in your phone should be the same account associated with the OneDrive App/Software in your PC. To my knowledge, this account/email address does not have to be the same with the account you used for your phone, but for convenience you may want to use the same Microsoft email address/account for these three:
1. your phone Microsoft Account,
2. your OneDrive account in your phone and
3. your OneDrive account in your PC.

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The phone only vibrates quietly which is of no great help!

Answer:Why don't I have ring signal on my Nokia Lumia 1020?

Ring your phone and as it rings select the volume up button

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its no the App square adjustment size i know about that its just my whole screen is on the upper left corner I don't know how it happened I just want it back to normal

Answer:Why does my home screen on Nokia 1020 look small?

System > start+theme and show more tiles - set to off.

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Answer:(#602) error code nokia lumia 1020 - what does this mean?

Just saw another question with this error. Can you explain what you ere doing when you got the error?
The other person eluded o trying Facebook Messaging. I replied to them that I just saw a post on the front page of Windows Central reporting some users having Facebook Messenger issues. If this isn't your issue, please add more data to help us help you.

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I would like to completely block the internet (wifi + data) from my Nokia 1020.
Turning it off is not an option as the younger user is smart enough to turn it back on. Is there a way to do this?

Answer:How can I completely block the internet on my Nokia 1020?

In all honesty I think a dumber device is in order.
Like a Palm Tungsten or old Treo. If the user is smart enough to turn it back on, surely they can be educated on proper net use right?
But of course, this is my conjecture.

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I have a Nokia Lumia 1020 and recently I am not able to take screen shots? The phone keeps saying couldn't take screen shot. What is the problem and how can I fix this?

Answer:Why am I not able to take Screen shots on Nokia Lumia 1020?

I take it you already know that the screenshots are taken with Vol up + power button? :p

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I'm having a difficult time charging my Nokia 1020 phone and I'm pretty sure that the charging connection needs to be replaced, how can I have that fixed? I also need to replace the battery. Thank you for any help.

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Yesterday, I went to a concert and took a bunch of photos and videos. The photos are all there, but the videos seem to have disappeared! I realized it this morning and tried to take a short test video. It didn't show up in my camera roll at all! For some reason, the videos that I take are not saving to my camera roll. Can anybody help with this?
On another note, I tried downloading a recovery software to see if I could recover these videos, but my mac doesn't recognize my windows phone as a drive. Does anybody know how I can fix this as well?

Answer:Nokia Lumia 1020 Videos Not Saving!

Hi. Me again. I made an account to add more info.
Before, my phone had absolutely no problem taking video. It still has 13gb of free space, so I know that's not the problem. I tried plugging it in and searching for the videos through the windows phone mac app by "browse files" and I even imported all my files to iPhoto and searched for them there. My videos are nowhere to be found.

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Hello,
I am just trying to figure out why my Nokia Lumia 1020 is giving me trouble with storage.
Here is what happened;
I take pictures of everything...to the point where I had to dump my phone a couple times with 20 or so gbs worth of memory.
Last week I hit my storage cap and linked it up to my computer to import all the photos. After all was said and done, I highlighted all the photos and albums like I usually do and pressed delete.
Although this time around, my phone continued to say the storage space was full!
This problem has been persisting ever since.
-I have checked everywhere for any photos, none to be found. (Except photos that appear on live tiles that are synced up to facebook)
-I have already done a soft reset of my phone.
Here is what I am looking at.
-Apps- 4 gb
-Maps- 76 mb
-Temporary Files-336 mb
*-Photos- 19gb
-Music- 796 mb
-Videos-90 mb
-Office documents- 3.3 mb
-Email+contacts- 439 mb
-Ringtones- 0kb
-System- 2 gb
-Other- 2.3 gb
Overall is this something other users had a problem with?
Is this just a bug, or am I missing something completely?
Thanks!

Answer:Nokia Lumia 1020 Full Storage? Help!

Okay, connect your phone to PC and delete your files from there, or you can go ahead and use Files if you're on the 8.1DP.

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Hi,
I have just had my mobile phone serviced through an authorised repair centre for Microsoft phones. They told me my phone had been "upgraded" but the phone I received in the mail was not my 1020 at all, but a 930.
The problem I have with this, along with losing all my data and personalised settings for various apps, is that the 1020 is a 41mp camera, whereas the 930 has only a 20mp camera. I had purchased the 1020 specifically for the camera and now have accessories that do not fit the 930 at all, and even if they did, why would I want 20mp photos?
The advice that they had to replace the 1020 with a 930 came from Microsoft and no doubt relates mostly to the software. But there was only one problem with the existing 1020 mobile phone so I don't see why the whole thing had to be replaced, especially since I paid over $600 for it to be serviced.
I would have preferred to purchase another 1020 than have a 930.
Could you please advise me how I can have this issue addressed now.
The phone company gave me the number for Microsoft but unfortunately after 19minutes waiting time I was cut off.
Thank you

Answer:Why was a Nokia Lumia 1020 was replaced with a 930 as an Upgrade???

I'm sure that the difference was no availability of any 1020 devices to give you.
Best you could do would be to get them to send your 1020 back, but obviously they were unable to fix it... Not knowing what was wrong with the 1020 you sent in, I would imagine it was not software as they would have just flashed it back to stock with the original ROM.
Just to be clear, this is a fan based news and discussion site that is in no way run by Microsoft, Lumia or any developer.
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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BSD
How do you pin a pdf or other document to the start menu in Windows Phone 8.1. I have a Nokia Lumia 1020. As of right now I cant find a way. Any help. Thanks in advance

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Hi. I updated my 1020 to 8.1 and since then my One Drive is not highlighted on start screen and when go to app page it doesnt do anything when oush it. i even cant uninstall it. anybody with the same problem?
Thanks
Hamlet

Answer:Nokia 1020 8.1 updated One drive is not highlighted

Has I am having the same exact issue on 1520 8.1

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Hi.
I have my old Nokia Lumia 1020 with a broken USB connector. I have tried to replace it but failed. From what I know, the phone still works. I want to just buy the wireless charging case and all that BUT I cannot find anyone anywhere that sells it. If I can't find a wireless charger case - has anyone ever replaced the USB connector on a 1020 before? I would love some tips etc.

Answer:Nokia Lumia 1020 Charging Alternatives?

Ouch: Nokia Lumia 1020 Wireless Charging Cover (CC-3066,Black) | eBay

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Nokia Lumia 1020 will be able to take pictures with a DSLR-like

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Hi.
I have my old Nokia Lumia 1020 with a broken USB connector. I have tried to replace it but failed. From what I know, the phone still works. I want to just buy the wireless charging case and all that BUT I cannot find anyone anywhere that sells it. If I can't find a wireless charger case - has anyone ever replaced the USB connector on a 1020 before? I would love some tips etc.

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Since updating my phone cannot access the internet emails etc, giff gaff when checked has no faults or service issues. All was fine before the update now unable to use my phone, except for calls and texts, at all unless can connect to wireless. Has turned my phone useless. My husband has the galaxy s5 and everything all ok on his phone, daughter has iPhone, again, all ok, rest of my family with guff gaff, all no issues. So why since the update can I not use mobile data, extremely annoyed. Cannot get 4g in most of areas I use my phone, if that is relevant but did all work fine on 3g previously. Extremely annoyed!

Answer:nokia 1020 no mobile internet at all since update

A hard reset fixes most of these issues after an update. You'll just have to set up your phone again. Make sure you do a back-up first then you'll have a current restore point.

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Hi all,
I am new here. Please help me out.
I just bought lumia 1020, I am getting so many problems in what's app. Like I am not able to find my what's app media in my phone videos songs.
Any help would be really appreciated.
Thanks.
Posted via the Windows Central App for Android

Answer:What's app bugs and defects in Nokia lumia 1020

There has been a recent update I think it addressed the issues.

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I take hundreds of photos of real estate that are close to each other (sometimes next door to each other) and need an easy way to separate which photos go with which property. Is there a way to know the file name before I upload the hundreds of photos each day to my PC?

Answer:Need file name from Nokia 1020 of photos when taken, suggestions how I can get this?

Hmm, how about trying it with the Timestamp in it or the GPS Geo Location data

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Sorry if this is a repeat question. I tried setting up an account but when I try to log in my password is not accepted.
Any way, I am having to keep hard setting my phone. Usually it's in the morning after it's been charging all night. Does anyone know why this is happening? So far I've had to do it 3 times in the past 4 days. Any help or insight would be greatly appreciated.
Please reply to [email protected]

Answer:Having to keep Hard setting my Nokia Lumia 1020

Try setting up a new account. You charge your phone all night? I would suggest you don't overcharge your phone. You might get a faulty battery with that which could lead to unstable performance and could potentially damage your phone. You should've also mentioned your current OS and firmware installed. That would help other people trying to help you.

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Tried all sound choices in settings and got different sounds but no volume boost.

Answer:Why is the maximum volume on my headphones so low with my Nokia 1020?

1) What headphones are you using?
2) Check if headphones are faulty on something else i.e Laptop, speaker, Hi-Fi system
3) Check jack is faulty with other pair of headphones tested (as above) and thus verified to be working correctly.

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I'm going to be traveling to Aruba and plan on getting a Lumia 1020 as my next phone...taking the plunge from the Iphone 5. My question is: can I operate the camera while the phone is in the "Airplane Mode On"? I do not plan on using cell or text on my trip because I don't want to get hit with ANY roaming fees. We'll use the free WI-FI in the resort.
Thanks for any help you can give me. Otherwise, I'll be dragging along my Canon camera that seems so out dated now!
Nancy

Answer:International Travel with Nokia Lumia 1020

Short answer: Yes :)

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Answer:I have a Nokia 1020, using straight talk. After the last update, i can't get my MMS. What can I do?

Are your MMS settings correct? What's your IP Type set as? I had MMS issues after updating my 1520 to cyan on Net10. Changing my IP type to IPv4 fixed it for me.

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Hi how many times it would recover the phone? Because i already completed the 100% and then it started again it went back to 1%??

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i have windows developer preview of 8.1 installed on my lumia 1020. i am in canada and i got this phone from india . While the news state that the official 8.1 update for the lumia 1020 already has been rolled out, but i havent got it yet !! please help

Answer:Nokia Lumia 1020 windows 8.1 update?

You may need to downgrade to WP8 in order to get the official WP8.1 + Cyan. For now, DP users can't install Cyan for the Bitlocker (Encryption feature) problem... so you can wait until MS relaunch the Cyan update for DP users (Will take a time) or you can downgrade to WP8 and get the WP8.1 offcial.

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This started about a week ago - when I went to my carrier they simply restarted it and it fixed the problem. But since then, every other time I receive a phone call the screen turns fuzzy with black and white static noise. I have been restarting it every time that happens - but it seems like a short term fix. Is there anything else I can do? Or is it a faulty phone?

Answer:How can I fix my Nokia Lumia 1020 static screen?

Have you tried a hard reset?

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my screen had been flickering in brightness for a while and now its stuck on really bright and colors are washed out in a yellow tint. it's more on the left side of the phone and nothing I change in settings changes it back to normal. screen also get pretty warm if on for a while. anyone know why this is?

Answer:nokia 1020 Screen too bright and yellowish

When is the last time you rebooted? Try that?
What version of the OS? Are you on Preview for Developers?

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My brother thought it would be a great joke to change the language on my phone from English to Greek just before he boarded a plane for overseas. And while I like a good joke as much as the next person, I and a bit over this one... plus I really don't think I can wait 6 months til I see him again for him to fix it :/
So - I need some help. I can't understand Greek and I have no idea what to do...
HELP!

Answer:How do I change the language on my Nokia Lumia 1020?

On my 1520, language is the 32nd option downwards in settings, and the English languages start at the 16th item down. Hopefully that helps

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My Nokia Lumia 1020 both flash stopped working and I don't know why. Any solution please?

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I am experiencing this problem with my Lumia 1020, it was already reported to Nokia care and they picked up the set and returned after 2 weeks. now again same issue recurs.
does anybody faced similar issue, if yes? let me know if there is settings issue?

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I have two Nokia Lumia 1020's. One shows the 4G icon and connects to data when not connected to wifi and the other does not. Both are updated to Lumia Cyan, etc and Windows 8.1. The settings in access point, cellular+sim and field test are identical. What am I missing here?

Answer:Why can't I connect to LTE on my Consumer Cellular Nokia 1020?

Have the same problem with my 820 and my wife's 925. Have spent hours on the phone with CC's tech people and gotten several different sets of values to put in the APN settings. After experimenting with them for who knows how long I have managed to get my 820 to be able to send Pictures with Text's using MMS and receive them; but still cannot use cell data to connect to the internet. That should be impossible. The 925 can get on the internet using cell data and receive Pcitures with Text's; but not send them. Neither will connect to 4G lte; but will connect to 4G. Another odd thing, the 820 has a slot for inputing the IP type, the 925 does not. CC's customer support says they have no data for IP type in their data base. Great huh. Those great low costs for service comes at a cost.
I also have a Moto G lte than can send and receive pictures with text's using MMS, and connect to the internet using cell data; but cannot receive 4 Glte. They have no setting for getting 4G lte on the Moto G lte; because the only two Moto G phones they sell cannot receive 4 G lte. Again I experimented with the settings they sent me for their Moto G's but the best I can get is 3G H, right below 4G .

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I've already bought a new recommended data /charging cable thinking that would solve it but it hasn't? I've also tried the soft reset which worked for the freezing problems and my time and dates are messing up again now there's no battery for it to come back on ..

Answer:Why has my Nokia Lumia 1020 has stopped charging?

Originally Posted by Windows Central Question I've already bought a new recommended data /charging cable thinking that would solve it but it hasn't? I've also tried the soft reset which worked for the freezing problems and my time and dates are messing up again now there's no battery for it to come back on .. Soft reset includes resetting the date and time, so that is normal.
For your charging issue. Is your phone really not charging or won't it just power up? The phone needs a minimum charge for it to power up, so when the battery gets fully drained (especially immediately after a few restarts/resets) it is expected that the phone won't start up. Just leave it plugged in to a charger for around 30 minutes and try to power it up again.
If this still doesn't work, then the battery might have been damaged especially if it has been drained completely repeatedly. In this case, the battery needs to be replaced.

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Just bought another Nokia 1020, updated software,set for the USA but I not only do not see Xbox Music app, when I try to download from a website, it says 'this app is unavailable for your phone!!! ATT is carrier and my husband has it on his 1020. Thoughts as I am a newbie to this forum. I tried changing to Canada but no help.

Answer:Xbox Music App Not available for Nokia 1020 in Store

Originally Posted by WPCentral Question Just bought another Nokia 1020, updated software,set for the USA but I not only do not see Xbox Music app, when I try to download from a website, it says 'this app is unavailable for your phone!!! ATT is carrier and my husband has it on his 1020. Thoughts as I am a newbie to this forum. I tried changing to Canada but no help. Does your new phone have the latest updates? I don't recall which update that app coincided with, or if it even required a specific update, but it's something to check.

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I have nokia lumia 1020 black, 32 gb three mobile uk. does anyone help me to find ROM and product code, please?

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I do not want to lose, near on 6000 pictures and videos on my one drive. However, I am passing my phone onto a family member to use and want to reset it for them. If i go ahead with a factory reset, will I still be able to use my onedrive to access all my pictures and videos on my laptop?

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Hi,
i'm using a new laptop for the last 15 months, and now that i've updated it to Windows 10, using my Outlook.com account, something happened in my Nokia 1020....
In my old laptop i use akruto sync to syncronize my Nokia 1020 calendar with Outlook 2007, but i've stopped using that laptop and haven't syncronized for the last 12 months or so...
Now when i've finished updating the new laptop to Windows 10, something happened and the akruto's calendar where i have all my +-12 months dissapeared...
In the settings i've turned it visible and invisible, turned it off and on several times and nothing, i've even created 2 items on the calendar trying to force all events to appear.
When i've finally syncronized with the old laptop, only these 2 items where syncronized to the old laptop....
i think i can't blaim Akruto, which inclusively have been trying to help me out, but how can this happen?? I use this software only to sync calendar. Contacts are in Outlook.com and tasks in OneNote...
In the last month this calendar had problems: in the morning didn't appear, i had to turn the phone off and on....
Can someone help me out?
Regards

Answer:My Nokia 1020 W8.10.14226.359 Calendar dissapeared

I know that devices on windows 10 can sync easily with each other, including calendars if the same email account has been used. However, I'm not sure about your case since you're using windows phone 8.1 while your pc is on windows 10
You're using the same email account on both devices?
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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after updating my nokia lumia 1020 it will not charge anymore. however it turns on nicely.

Answer:why is my nokia lumia 1020 not charging after updating

What have you updated it to? Are you running 10 on it etc?

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I went to Advance Telecom and there is One Nokia Lumia 1020 Red which Is AT&T Exclusive while there is a 64GB which Is Telefonica Exclusive so I wanna ask Is 32 GB good with 7 GB Cloud Storage or Should I Ignore Red for 64GB?

Answer:Nokia Lumia 1020 In Red Color or In 64GB

It depends if you capture lot of photos (raw image files does occupy lot of storage ) and hd videos then go for 64GB. It does not have expandable storage so if your requirement needs are too high (photos , videos , music and lot of apps/games ) then go for 64GB

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after aug.2 all device enrolled to release preview ring program need to go back to windows 8.1 like 1020 because thiscdevice is not windows 10 supported

Answer:nokia lumia 1020 release preview

Originally Posted by Windows Central Question after aug.2 all device enrolled to release preview ring program need to go back to windows 8.1 like 1020 because thiscdevice is not windows 10 supported Absolutely NOT. You can stay in Threshold as long as you want

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So I see mostly people really like the Nokia Lumia 1020 because of the Camera( which is obvious) but then again there comes a question....
HOW MUCH TIME DOES IT TAKE IN SHOT TO SHOT?
Sure one can say the time a pic 38/34 Mpx takes is ~3 to 5 seconds but I have recently searched bout the Oppo's 50 Mpx.
The Oppo's technology is like this...it takes ten 13 Mpx shots and combine them in ONE FULL UHD RESOLUTION which is 50 Mpx. Great right? But that comes at a cost.... It takes ~7 to 8 SECONDS to stich them. And plus it has a Snapdragon 800 where the 1020 has S4 plus. Also the picture taken in 1020 is dual capture (5 plus 38/34) and unlimited reframing. Something which Oppo does not offer AND SHOULD BE CONSIDERED A GREAT FEATURE.
Also one thing to be noted, the 1020 uses A MECHANICAL SHUTTER which can also slow down things but that doesn't matter as I personally like the shutter.
So there you have it. I did a little research of my own so I though I should share.
Sure any mistakes can be corrected!
So anyone interested in buying 1020 whom were holding their decision or need any more help?

Answer:Nokia Lumia 1020 and Oppo Find 7

I love the reframing option in Lumia 1020. Just take a quick shot and then reframe it. I also like to set the shutter speed to capture some jaw dropping images (waterfall, river or at night light trails).oh you forgot Lumia 1020 can capture and save RAW images

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I wanna grab a 64GB Nokia 1020 from Ebay, but I heard that all 64GB is from O2, and there is no upgrade from O2 for Lumia Cyan.
AM I right? Even if I dont use O2, I wont able to get the Lumia Cyan right?

Answer:Urgent is Nokia 1020 64 GB from O2? If yes, they dont have Lumia Cyan yet right?

Nope - you're completely and utterly wrong. Whoever told you that is talking rubbish!
I have the yellow Lumia 1020 o2 edition (64GB) and have been upgraded to Lumia Cyan. The only issues I've really heard are those who have Developer Preview installed rather than the main release version (which is the default normally installed).
FYI - my current OS version is 8.10.12393.890)

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From today morning, Instagram Beta App is not working properly in my Nokia Lumia 1020. As I try to open Instagram App, immediately it is closing. I had uninstall the app and re download it. but problem is not solved. Please give suggestions to rectifie issue.

Answer:Why Instagram Beta is not opening in Nokia Lumia 1020

Originally Posted by Windows Central Question From today morning, Instagram Beta App is not working properly in my Nokia Lumia 1020. As I try to open Instagram App, immediately it is closing. I had uninstall the app and re download it. but problem is not solved. Please give suggestions to rectifie issue. is this the old instagram beta app or the new one?
Also, you can try using 6tag, it's pretty great
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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I've lost one important note (I was editing it) in Evernote, and I can't find it anywhere. I hope it is in temporary files, but I can't access temporary files! Someone know how can I do that?

Answer:How do I access my nokia lumia 1020's temporary files?

Welcome to Windows Central.
Unfortunately, since there's no way to directly connect the storage drive of the L1020 to a PC (unlike removable SD Cards), those temporary files cannot be browsed through or accessed*. The only that the user can do about those temporary files is to clear them.
*- Note that even if the storage drive could be directly be connected to a PC, there's still no guarantee as to how the temporary files can be accessed or if those files can be useful at all. Re-writing the note itself would be easier rather than trying to recover the lost file.

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Hi
I have been having a serious issue with me Lumia 1020 there is no audio from the phone what so ever. I cant hear people when they ring and they cant hear me. The phone does not let me play music on it or play videos unless I go onto the internet and look at a video but there is still no sound from it. Another issue is that when I go onto the camera app and select to take a video the phone closes its self out of the app. It does this same thing in other apps were I try to play any type of audio. Also the volume buttons do appear to work, as when pressed a small gray strip across the top of the screen appears and goes away after a couple of seconds. Mechanically the buttons work as a have performed multiple master resets on the phone which involves using the volume down button. I have replaced the main loud speaker on the phone, the microphone earpiece and headphone jack and the problem still persists. Also plugging headphones in has no effect on the phone it does not recognize them.
I have updated the phone to the latest software.
I would appreciate any help or advise anyone has.
Thanks

Answer:Nokia Lumia 1020 no audio or volume control.

Originally Posted by WPCentral Question Hi
I have been having a serious issue with me Lumia 1020 there is no audio from the phone what so ever. I cant hear people when they ring and they cant hear me. The phone does not let me play music on it or play videos unless I go onto the internet and look at a video but there is still no sound from it. Another issue is that when I go onto the camera app and select to take a video the phone closes its self out of the app. It does this same thing in other apps were I try to play any type of audio. Also the volume buttons do appear to work, as when pressed a small gray strip across the top of the screen appears and goes away after a couple of seconds. Mechanically the buttons work as a have performed multiple master resets on the phone which involves using the volume down button. I have replaced the main loud speaker on the phone, the microphone earpiece and headphone jack and the problem still persists. Also plugging headphones in has no effect on the phone it does not recognize them.
I have updated the phone to the latest software.
I would appreciate any help or advise anyone has.
Thanks Welcome to Windows Central.
It seems like a driver problem. However, since you have already performed a master reset - the holy grail of electronic device solutions - you may want to consider sending your device to a service center... at least while you can still power your device on. The qualified technicians in the service center will be the for... Read more

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I was told by a Radio Shack salesperson that their mhl to hdmi adapter will work fine on my windows phone/nokia lunia 1020. I am interested in doing everything I do on my phone on a larger and bigger tv screen. Is this possible? Can I do that?

Answer:Does MHL micro to HDMI operates on Nokia Lumia 1020?

Nope, it won't work. DLNA works though if your TV supports it

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my phone is locked into a mode where everything is voice command directed entirely.
the phone highlightes the area and directs you to double click to activate.

Answer:Why is my Nokia 1020 voice command navigation locked?

Originally Posted by Windows Central Question my phone is locked into a mode where everything is voice command directed entirely.
the phone highlightes the area and directs you to double click to activate. Sounds like you've activated the narrator. You can turn this feature off by pressing the volume up button and the start icon together.

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I know this subject has been covered before but hoping some one out there can give me some info I haven't tried. I bought the 1020 a few days ago and put my at&t straight talk sim in. I have data and text but no mms. I have tried every setting I could find out there and nothing seems to work. I took my phone into some "phone guys" and they couldn't even figure it out! Any advise?

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I want to purchase a digital radio for home. It should have a dock for my Nokia Lumia 1020 (Windows 8 phone) as well. The only way I can see that this can be done is by purchasing the antenna and then an external speaker. Does the speaker even work with the radio antenna?
I am ideally looking for a DAB radio with a Windows Phone dock.
Therefore I have three questions:
1) Is the approach in paragraph one valid?
2) Is there a DAB radio available with a Nokia Lumia 1020 Windows Phone dock?
3) Is there another approach?

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