Computer Support Forum

My phone gets a lot of "Loading..." and "Resuming...", is there a way to make phone speed up?

Question: My phone gets a lot of "Loading..." and "Resuming...", is there a way to make phone speed up?

I'm on Lumia 520 and "Cyan" update and it takes a lot of time to open up an app and show those dots like everytime. is it only for me or is this a common problem?

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Preferred Solution: My phone gets a lot of "Loading..." and "Resuming...", is there a way to make phone speed up?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: My phone gets a lot of "Loading..." and "Resuming...", is there a way to make phone speed up?

My 1020 does that as well it's so annoying, maybe the newer phones don't suffer much.

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I recently built a new computer and installed Windows 10 Pro Creators Update (version 1703) and just noticed that I have never had icons for Phone or Cortana in my Settings. These settings are also not available in the search bar within Settings. See attached screenshots below.

Since I've heard of issues like this resulting from pirated software, I'd like to clarify that I purchased and downloaded the OS directly from Microsoft and installed it onto a brand new SSD and have had no issues with the machine once I got the overclock stable.

Thanks in advance for any and all tips!

Answer:No icons for "Phone" or "Cortana" in Windows settings

If you like you can update to Windows 10 Fall Creators Update using either Windows Update or Windows 10 Media Creation Tool this will resolve your problem.

Update to Latest Version of Windows 10 using Update Assistant Installation Upgrade Tutorials

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Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

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In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?
 

Answer:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

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I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".


Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":




The second picture is of the properties window of the first .mp3 in the list above:




I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:




Also, the properties window correctly shows the duration also:





I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

Answer:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

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how do I fix this? I have nothing stored on the phone whatsoever and then this message comes up when I'm trying to transfer mp3 files to the phone.

Answer:samsung sgh a516 cell phone / pc suite music 2 phone "insufficient memory"

well samsung said I needed a micro sd card. *censored* is this. it didnt even come with my phone. I guess I have to buy this additional BS again 

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Hello, i have a lumia 640 xl and i recently wanted to try on the insider preview builds. So as of the anniversary update the insider programme update is now in the settings. So theres a button "Get started" to join the insider preview so i tap that and wait for 1 minute and every single time it shows the error that my phone isn't connected to the internet although it is as my phone is connected to my home wifi. I restarted it. Soft restarted it and deleted the insider apps and whatever thing that might disrupt my connection to it.
Please help!

Answer:Cannot join insider preview on phone because of error "phone not connected to the internet"

Originally Posted by Windows Central Question Hello, i have a lumia 640 xl and i recently wanted to try on the insider preview builds. So as of the anniversary update the insider programme update is now in the settings. So theres a button "Get started" to join the insider preview so i tap that and wait for 1 minute and every single time it shows the error that my phone isn't connected to the internet although it is as my phone is connected to my home wifi. I restarted it. Soft restarted it and deleted the insider apps and whatever thing that might disrupt my connection to it.
Please help! For everyone getting that: it's a temporary server iussue. Please wait and retry from time to time

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When I plugged my Canon camera in today to move some photos I got a new option window, one option was to use the usual Photo Transfer utility, the other was a new Phone Companion option.
Curious, I clicked on Phone Companion to see what that was about. (stupid - stupid stupid).

Now every time I connect the camera I no longer get a choice of options (sometimes I need to use Corel) but get this nag instead:

_
How can I reset this back to the way it was?
I've tried the settings in Autoplay for pictures. No change.

Answer:Need to make "Phone Companion" go away

Can you do a system restore to a time before you made the change?

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When I plugged my Canon camera in today to move some photos I got a new option window, one option was to use the usual Photo Transfer utility, the other was a new Phone Companion option.
Curious, I clicked on Phone Companion to see what that was about. (stupid - stupid stupid).

Now every time I connect the camera I no longer get a choice of options (sometimes I need to use Corel) but get this nag instead:

_
How can I reset this back to the way it was?
I've tried the settings in Autoplay for pictures. No change.

Answer:Need to make "Phone Companion" go away

Can you do a system restore to a time before you made the change?

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My office just upgraded, and I can no longer use Windows XP. On this system, I was able to add a separate taskbar to facilitate quick access to commonly-browsed folder locations on our vast network, and another one expedited the launching of useful programs and lists. Each task on each taskbar was represented with a big custom icon to save eye strain. I had them installed in opposite vertical margins, and they were set on auto-hide to keep them out of the way when not being used. Just move your mouse pointer to the left or right margin, and BAM! Sorry for the cliche, but I really got used to the convenience of what I had set up, and I just don't think I can be as efficient without anything comparable.

Now there appears to be nothing comparable in the Windows 7 GUI, and it's making me sick with rage! I see only the option to put a "toolbar" on an existing "taskbar", and no option to create any additional taskbars! This cramps up your one-and-only taskbar, plus the tiny toolbar access buttons require way too much precision for anything that's supposed to be quick. When you've figured out how to bring up that ridiculous button, the list that it yields is small enough to cause painful eyestrain - nothing efficient, much less cool about this at all! I have seen customization options in other OS GUIs that may have resolved some of these issues, but I see none such in W7.

I have tried every google search string that I can think of, and found... Read more

Answer:Need to add "TASKBARS" (MSese for "Launchpads", "Docks" NOT "Toolbars"

Several possibilities here: Second taskbar in windows7? [Solved] - Windows 7 - Windows 7

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hello, let's just get to the point, i had this problem recently where my pc can load windows, it keep looping
pc's on - booting - then "Windows Loading Files" - restart
it's infinite i don't know what to do, i don't have a cd rom, and i can't reinstall my windows from USB because every time i tried it says : "disk error" or "disk read error"
even after i burn it to USB correctly, tried this on other pc and USB can load just fine.
i'm thinking, it's something wrong with my boot system in System Reserved, is there anyway i can do to fix this?

Answer:"Windows Loading Files" infinite loop, Can't Boot USB "disk error"

Hi,

Have you tried changing the boot sequence inside the BIOS?

Normally pressing F2 or F12 on the computer will solve this.

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Hi,

When our website users click on an html attachment embedded on a web-page in IE9, the download manager will not display the "Open" option. It will only display "Save" and "Cancel" which our users don't like, having to save the
html document in a folder to open it. Whereas, when downloading attachments like pdf, word etc. all three options are displayed. 

Is there any setting to tweak , which will display all the 3 options for HTML attachments as well?

Answer:IE9 download manager will not display "Open" option (only "Save" and "Cancel" is displayed) for downloading HTML documents.

Hi,
As you know, the Open-Save-Cancel dialog box helps you prevent your computer from affecting by virus while downloading. 
So I suggest you test to reset all zones to a lower level temporarily and then please attempt to download this html attachment again.

However, since you can normally download the other documents, I suspect there is some restriction in the website which you are trying to view. I recommend you to contact the administrator of that website if possible.
could you please send me the link of the website from where you are trying to download the html attachment?
Thanks!


We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

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I got my dell few days ago. Installed it with Samsung EVO 850 SSD 500 Gb and Kingston 8GB PC3L - 12800 SODIMM.The Windows 10 Home OEM home is installed on HDD 1TB so I decided to use Samsung Data Migration software to clone the data to SSD. However, the OS crashed and decided to install a fresh Windows 10 Enterprise to SSD and deleted the previous OS on HDD using diskpart.Now after Installing Windows 10 Ent OS files. Every after BIOS run, I got BSOD errors "MEMORY MANAGEMENT" + "Page Fault it non paged area" + "IRQL NOT LESS OR EQUAL" 

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I am infected with this crap and have used the following tools to try to get rid of it:
Windows Defender, Unible PowerSuite (SpeedUpMyPC, Registry Booster & Spyware Protector) and Norton's One Button Checkup and WinDoctor.

Not sure if it's related, but my DISPLAY is locked at 640 X 480.

Atempted the 5 Step Process before posting and Panda ActiveScan froze and crashed after scanning 59253 files, but not before identifying 28 spyware files.

Here's my extra.txt log from Deckard's:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
Percentage of Memory in Use: 36%
Physical Memory (total/avail): 1277.95 MiB / 810.39 MiB
Pagefile Memory (total/avail): 1516.89 MiB / 1165.44 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1930.88 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 37.21 GiB total, 18.7 GiB free.
D: is CDROM (CDFS)

\\.\PHYSICALDRIVE0 - ST340014A - 37.25 GiB - 1 partition
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 37.21 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled... Read more

Answer:Netsky Worm-Popups-The Three Icons - "Error Cleaner" "Privacy Protector" "Spyware..."

Bump.

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It seems that no matter how I set this, after the next start-up it reverts to "15 minutes".  What registry key controls this?

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I double-click and get "search" instead of "open"--only when I click a disk, like Hard Drive C: or Floppy A: or CD F: and so on.

It didn't used to do this, so I must've inadvertently changed some setting somewhere, but darned if I can find it now.

Any ideas?
 

Answer:Solved: On the "my computer" list, I double-click on disks and get "search" instead of "open"

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Ok, so im new here so hey everybody..

to the point: my laptop is "stuttering"/lagging/skipping.
whatever you wanna call it its doing it.
my video/music/and cursor skip every second for a splt second it starts on start-up and dont stop til i turn my laptop off. it happens in a pattern its not random, ive done checked my drivers, spyware, and m RAM is good.. so can someone please help me? ***could it be because my battery wont hold a charger? so it has to be hooked up to the charger at ALL times or it dies Example: is the charger not got the "juice" to run the laptop by itself so it studders/skips..*** i dont know if this has anything to do with my problem but i ran "event viewer" and found this : The following boot-start or system-start driver(s) failed to load:
Cdrom
Imapi
redbook

PLEASE HELP




OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 39723 MB, Free - 23484 MB; D: Total - 12684 MB, Free - 3633 MB;
Motherboard: Dell Inc., 0FF049, , .HWPLLB1.CN1296167S5169.
Antivirus: McAfee VirusScan, Updated: Yes, On-Demand Scanner: Disable
 

Answer:Solved: Whole computer "studders"/"skips"/"lags" .. have event viewer report (PLEASE

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Hello,

In older Windows OS's, I remember you had the "Maintenance Wizard" that let you do a disk cleanup, scandisk, and a defrag all on a regular schedule, and 100% automated (no intervention).

How do I accomplish this in XP-Pro SP2? I tried to put the "dfrg.exe" in the Scheduled Tasks, and it opens it, but it requires user input to actually start defragging (you still have to manually click the "defrag" button, or it won't do anything). Does it involve the Command Prompt?

Thanks

Answer:Auto Defrag in "Scheduled Tasks" - How to make it "Autorun"?

Microsoft thinks you can do it: Schedule Defrag in XP

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I use XP Pro....
I keep my audio files in folders. And I don't know why every now and then when I open these folders all the files show in "Tile mode". I hate that and always convert them all to "List mode". But in a few days they go back to all showing in "Tile mode" again.

Is there a way to make all the contents of folders Always show in "List mode"?
 

Answer:Make folder contents always show as "List" not "Tiles"?

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Hi, just as the question title says, I am having a RunDLL error with the windows dll "streamci.dll".

I am getting this error while trying to install my Audio Drivers on my newly set up XP OS.

During the installation of XP, a couple of files were not copied properly.
because the CD was scratched up pretty badly, but I had no other copy of the CD, I had to just skip and hope windows installed, and was usable...

Are there any tools, that can scan your computer for missing windows DLL's and re-install them?
I have already tried downloading the file streamci.dll from the internet and installing it with

Code:
regsvr32 streamci.dll
in the command line, but I get the following error:
RegSvr32

"Streamci.dll was loaded, but the DllRegisterServer entry point was not found.
This file can not be registered."Click to expand...

Would downloading and re-installing SP2 from microsoft, possibly fix this problem?

Any Ideas?
 

Answer:RUNDLL ~ "Error Loading Streamci" ~ "The Specified module could not be found"

What version of XP Pro did you install with that CD?

XP Pro original

XP Pro SP1

XP Pro SP2

Have you downloaded and installed the SP3 upgrade?

-----------------------------------------------------------------
 

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Ok, so im new here so hey everybody..

to the point: my laptop is "stuttering"/lagging/skipping.
whatever you wanna call it its doing it.
my video/music/and cursor skip every second for a splt second it starts on start-up and dont stop til i turn my laptop off. it happens in a pattern its not random, ive done checked my drivers, spyware, and m RAM is good.. so can someone please help me? ***could it be because my battery wont hold a charger? so it has to be hooked up to the charger at ALL times or it dies Example: is the charger not got the "juice" to run the laptop by itself so it studders/skips..*** i dont know if this has anything to do with my problem but i ran "event viewer" and found this : The following boot-start or system-start driver(s) failed to load:
Cdrom
Imapi
redbook

PLEASE HELP
 

Answer:Whole computer "studders"/"skips"/"lags" .. have event viewer report (PLEASE HELP)

**(DONT KNOW IF THIS WILL HELP..)***

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 39723 MB, Free - 23484 MB; D: Total - 12684 MB, Free - 3633 MB;
 

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MODS MOVE THIS TO THE RIGHT SECTION IF ITS IN THE WRONG?..thanks!

help me please! about "POP""IMAP""SMTP" incoming/outgoing mail server for Tbird....

i have no clue on what to do.. im stuck at a screen that says this





?..? said:



"Server Infomation"
"Select the type of incoming server you are using"
"[_??_] POP [_??_] IMAP"

"Enter the name of your incoming server (for example, "mail.example.net")."

"Incoming Server: [___????????????????___]"
______________________________________________________________________

"Uncheck this checkbox to store mail for this account in its own directory. that will make this account appear as a top-level acount."

"[_??_] Use Global Inbox (Store mail in Local Folders}"

"Enter the name of your outgoing server (SMTP)(for example, "smtp.example.net")."

"outgoing Server: [___????????????????___]"Click to expand...


 

Answer:help me please! about "POP""IMAP""SMTP" incoming/outgoing mail server for Tbird...

afaik hotmail does not provide pop\imap or smtp for free you may get it if you pay for the hotmail service but i would not recommend you do that just so you can get pop\imap or smtp

hrrm tbird and hotmail from the thunderbird faq
Can I access my Netscape WebMail or Hotmail accounts through Thunderbird?

No. Netscape WebMail and Hotmail use proprietary protocols. To access WebMail directly through an e-mail client requires you to use Netscape 6+ with AIM; to do so with Hotmail requires either Microsoft Outlook or Outlook Express. Of course, you can access your WebMail account on the Web at http://webmail.netscape.com/, or Hotmail at http://www.hotmail.com/.
 

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ok!!!!!!!!!! what is it and how do i fix it,,,, eyes crossed knees woobly help?????????????????????
 

Answer:[Solved] mplay32.exe,1"/play/close"%L"." and sndrec32.exe"%L"."

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I am using a Dutch version of Windows 10. All previous Windows versions I could type "calc" in the start menu and it would show the calculator.

However this doesn't work in Windows 10 (Dutch) version. They thought it was a good idea to change calculator to the Dutch word for it "rekenmachine", so every time (happens a lot) I type "calc" calculator doesn't show up. Therefor I have to retype it, but this time with "rekenm...."

Is there a way to also add "calc" to "Rekenmachine/Calculator" so it will also show it in my start menu? Yeah, it's not a big issue, but it's rather annoying. All my previous Windows versions (including Dutch!) worked with "calc". So imagine I use the calculator many times a day.

Answer:Can you make Dutch "Rekenmachine" respond to "calc" as well?

Why not just pin the file to the taskbar or to the start menu and one mouse click will then open it.
Or create a shortcut to the executable and within the shortcut create a keyboard key combination to activate it?
Either of those options would be even easier than typing the work 'calc'

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When downloading an executable in Internet Explorer 7 (it's a fixed system, they haven't updated in a long time...) using wShell.Open, the user is first prompted to run or save.

If you know you'll ALWAYS be running IE7, and know that for this specific file you want to RUN, is there any way to tell IE7 to run instead of prompting the user?

Note: Downloading to temp file is not acceptable, it must be directly run from IE7.

Thanks in advance (Y)
 

Answer:VBS: Make IE7 "Run" An Exe Automatically Instead of Asking for "Run" or "Save".

I'm afraid there's no way. You can't bypass the security of windows and IE.

Regards
GermanOne
 

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Hello there, when the desktop loads up, I get this strange message:

"Open With:

Choose the program you want to use to open this file:

File: Media"



Does anyone have any ideas why?

I have a screenshot of the programs which run at startup:



I have a HiJackThis log if it helps:


Code:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 08:28:24, on 29/05/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Acronis\OnlineBackupStandalone\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Windows\system32\rundll32.exe
C:\Users\Media Centre\AppData\Local\Google\Update\1.3.21.57\GoogleCrashHandler.exe
C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Windows\system32\mspaint.exe
C:\Program Files\Mozilla Firefox\plugin-containe... Read more

Answer:Windows 7 32 bit, when loading "Open With: ?" "File: Media" comes up

There must be an error with one of the startup settings.
Please use Autoruns by Sysinternals/Microsoft to see more info about Programs loading with your system.
Pay attention to Logon tab.

Looks like for some reason it is trying to load a folder as a file. "Media" is a part of a folder path.
Try to uncheck all values,where Media is a part of the path.

Also, please check for viruses with Kaspersky Virus Removal Tool Download
or Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer

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"Appcrash", and "General Fault" when loading various warez. I have been getting these often. Some adobe software. Older games like Diablo II. The list goes on and on, I just don't remember which software.

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I have a HSP56 MR modem. However, my connection speeds over a telephone line to my ISP rarely exceed 30,000. Should I indicate that the “Maximum Speed” under “Modem Configuration” is 57600 or 38,400 bps. This is confusing to me. Thanks. {redoak}
 

Answer:Solved: What "Max Speed" to choose under "Modem Config"

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Hey there...I found a folder that I've never seen in my D partition before...I partition my hdd into 3 parts...C=OS installation...D=Programs and Games...E=Misc downloads and music and pr0n ...

Well I've never had a virus or anything in my D partition before...I just found this folder named "winnt" and it had some bat files and some kind of Airline JScript and something that looks like an airplane tracker...

Then in a folder named sdata (still in the winnt folder) there's files like 911, police, air, fire, etc...OMFG!!! This is like some terrorist thing or something...FBI is gonna find me and I'll never see the light of day again!!! I'll miss the [H] and I haven't even watched LOTR Extended Platinum Collectors DVD thing (the big ass package with those book holder things)...I haven't even completed Doom 3 or started playing HL2 or even had a chance to buy an X-Box and play Halo 2!!!

AHHHHHH!!!!!! WTF is this crap on my computer??? I'm gonna delete this...I should delete it right??? Scans say it isn't a virus but what do they know...I'm screwed...

THANX
C'YA
 

Answer:OMG!!! Found some folder with files like "911" "police" "air" and a airplane tracker!

if youre os is on C: there shouldn't be a winnt dir on d:, should be safe to delete it.
 

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Please help review my HijackThis File. My computer has problems with "Redirected Searches", "Advertising Pop-Ups", "Fake Anti-Virus Pop-Ups".

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:46:28 PM, on 10/24/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Edit by chaslang: Inline HJT log removed. READ & RUN ME FIRST. Malware Removal Guide sticky not followed.
 

Answer:"Redirected Searches", "Advertising Pop-Ups", "Fake Anti-Virus Pop-Ups"

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide
and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.
After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using a different user... Read more

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Ok so I'm using a custom visual style made by another user however I don't really like the buttons used that I mentioned above. The creator states it is acceptable to change the theme to however you like as long as you don't redistribute it anywhere.

Ok so I opened up the .msstyles file (using Restorator) located in the theme folder of this VS. I went into the images directory and located what seems to be the images used for the buttons. Intuitively, it seems like it would make sense to replace those images with different ones (perhaps from another visual style) and it should change them. However, would this actually work? Could the theme get messed up in some other way (like proportions or something if the new button images are smaller)? I don't know of any other way to change them that would be easy.

But I did run into another problem. For some visual styles I can't even locate those buttons in the images directory. Where else would they be?

Answer:Changing the "minimize" "maximize" and "close" buttons of a theme

Use Windows Style Builder to do that...

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Hello guys, the last week I've been strugling with these nasty BSODs. At first I thought it was my HDDs as ntoskrn.exe somewhat hinted towards that from googling it. My HDDs have been causing a lot of trouble earlier as well due to their somewhat long years of service. However, I've recently reformated my computer and installed W7 on a brand new Corsair Force GT 120GB SSD hoping the BSODs would go away, they didn't.

I googled BSOD and I stumbled upon this forum and I thought I'd give it a try. I'm somewhat desperate, as I need my computer working for both work, school and amusement.

I've been trying to run Memtest in order to test my memory but without any results. I'm also currently running on only on 4GB chip instead of two, to see if the problem still exists. Also, without any results.

This is the second time I'm writing this thread btw, I was just about to post it and my PC crashed.

Here is my two logs + dxdiag (last crash didn't generate a log oddly enough).

Here is additional hardware/gear that I use:

Razer Megalodon 7.1 Headset
Razer Naga
Logitech G19
Logitech C920 (Webcam)
Corsair 750W PSU

My temperatures are also good. Both CPU and MB idles at around ~25. GPU's all good too. I'm also using a Corsair 650D chassi with dustfilters at both air-income so dust is minimal. On top off this, I use airpressure to clean away dust somewhat regularly and I also did exactly this 2 days ago when I reinstalled the pc.
... Read more

Answer:BSOD - "Memory management", "Bad pool header", "ntoskrnl.exe"

Are you over-clocking? Is the bios set to its defaults? Is the SSD set on a SATA 3 port in AHCI mode?
 

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Hi everyone!

Yesterday my HP laptop (Windows 7) started getting BSOD with various types of errors (mostly "STOP: 0x00000F4", "STOP: 0x0000007A", "c00021a" and one "missing %hs, c0000135"). Most of the time it restarts without any issues and works fine right after the BSOD and then an hour or two later I get a BSOD again.

I have tried restoring to Last Known Good Configuration, startup repair, hard disk check, virus scans and I also uninstalled any recently added programs I could think of and cleared up more than 50% of my hard disk space. None of these seem to have helped and I still get BSOD regularly.

I have attached the folder from the SF Diagnostic Tool and would appreciate any advice!
Thank you!

Answer:BSOD every few hours: mostly "STOP: 0x00000F4", "c00021a" & "c0000135"

Welcome to the forum.

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).
------------------------
Upload a screenshot using: CrystalDiskInfo For how to upload a screenshot or file, read here
Test your Hard Drive(s) by running: Hard Drive Diagnostic Procedure
------------------------
Test and Diagnose RAM Issues with Memtest86+: RAM - Test with Memtest86+


   Tip
Pay close attention to Part 3 of the tutorial "If you have errors"
Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.


------------------------
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:Piriform - Speccy
CPUID - HWMonitor
For how to upload a screenshot or file, read here

Code:
*******************************************************************************
* *
* Bugche... Read more

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I am using Windows 7 on my laptop and I have question about when to use "Home", "Work" and "Public" profile.

If I am logging in without setting password, and I am logging in network with "Public" profile, then will any other user, who can see my computer, be able to enter my computer and check the contents on my computer ?

I am connecting to a network and there are 6 other users connected to this network. In the set network location window, if I select the netwoek as "Home", does it mean that other 6 users will not be able to see my computer on network and if I use "Public", then all other six users will be able to see my computer on network ?

Thanks

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Windows 7 Home Premium

I would provide a screenshot (or three) however that is at the crux of my problem - I should perhaps say my current problem...now, with "7" (I am beginning to tire RAPIDLY of 7, much more quickly than I did with either XP, or Vista).

PROBLEM: When I attempt to "Save As" a document (Notepad, for instance), or even a Paint image, I get a window/page/screen/whatever, that has no "Buttons" ... no button to "Save", no button to "Cancel". Simply NO BUTTONS???

I had this problem the other night, and we "faked" or cheated our way through it, by using the Enter (Return?) Key to advance the cursor (cursor??) to where we wanted to be (well, we "hoped" we were "there", anyway, since we could not "see" what button or drop-down dialog box was selected or highlighted).

It's almost as if I had a "Resolution" problem, whereby the resolution is set too low (say, 800 x 600), things are too big to be seen/won't FIT on the page. However, my resolution is set to the "Recommended" 1366 x 768.

Please help...this Netbook would be a WHOLE LOT easier to throw against a wall than my desktops ever were . . .

Thanks in advance,
glenn . . .
PS, Hoping I was/am clear here...under the drop-down boxes of "File Name" and "Save as Type", there is nothing to select - not "Save" or "OK" or "Cancel" ... NOTHING????... Read more

Answer:No "Buttons" to "Save" or "Cancel" in Dialog Boxes WIN7

Hi,

Type dpi into the Search box and choose "Make text smaller or larger" at the top of the search result list. In the window that opens see what it is set to. You want it at 100% rather than 125% or 150%. So if higher than 100% change it back to 100%. Hit Apply. You will need to reboot. See if that helps.
 

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Example sentence: vrytim I prss ths kys, nothing happns. Now I'm writing with my on-sreen keyboard. I'm clueless when it comes to computer stuff. How do I fix this? Is this a software problem, or a hardware problem?Help is much appreciated!

Answer:Kyboard deos not respond to the keys: "e", "d", "c" and "3"

My keyboard hath the thame problem with the thupid eth key. The blathted thing ith driving me nutth.

All theriousneth...er...seriousness aside, usually, that is a hardware problem. Can you find or borrow another keyboard and see if it will work correctly on your machine?

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Hi, my sister dropped off a gateway MT3432 laptop and when i turned it on, nothing works, It starts up but nothing shows on the screen. I hear the system booting up and spinning off the hard drive but cant get to the BIOS screen or nothing. I tried plugging in an external monitor and still nothing. I don't know what the deal is. Plz Help. I replaced the ram and the harddrive and still doing the same thing.

Answer:GATEWAY LAPTOP WONT BOOT """"HELP""""

Did your sister say she had did anything to the machine?  Played with registry? dropped it?

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I've worked up a Cricket scoring program, and I need a cell value to remain unchanged once it has been calculated. (For the game's aficionados, one value is runs scored at the end of each over, and another for runs total at each fall of wicket).
By trial and error I've got a sort of result, but I run into "circular function" error message on the first operation, but I can "cancel" out of that, and it doesn't occur again for the rest of the entries up to the final score result. So it's not an elegant solution. The rest of the prog's operations work perfectly.

As is plain, I'm no expert on Excel. Anybody have any ideas?
 

Answer:How to make an "Excel" cell value "stick"?

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Guys,

I am a little confused with regard to some of the mail options in Outlook Express. (I have version 6) What is the difference between the "Drafts" and "Outbox" folders?

Further how does the "Send Later" option work from the file menu? I always thought that "Send Later" was the same as using "Drafts" but what happend was that I was doing an e-mail, went to Drafts, or clicked on "Send Later" or Outbox and then after I clicked on "Send" doing a regular send, I checked my Sent folder and about 3 copies of the same message were delivered to the same person! (I only sent one message-not 3!)

What is the deal with the "Outbox" folder? Apparently that is not like the Drafts folder....correct?

What's the difference between doing a Save, Save As, and Send Later with regard to OE functions? If I want to save a message that isn't done yet, which of these 3 options should I use? (I.e, I want the message to go to the Drafts folder for example and stay there until I TELL OE to send it.) I think whatever I did above was that I modified my message and then click on where it just automatically sent next time I opened the message. A review of these features would be helpful!

Just for the record, I also use Yahoo Mail and find that so much easier!

Jack
 

Answer:Please Review OE "Send", "Drafts", and "Outbox" Options

Jack
To save an E-Mail to your Drafts folder for work on later then you use the File\Save option.
If you wish to save the E-Mail in another format such as .EML or .TXT or .HTM then you use the Save as function. You will also be required to specify a folder to save in or use its "My Documents" default.
Send later function if only one e-mail account exists will place the e-mail in the outbox and send it the next time you click on the send receive button. If you have multiple accounts then you can specify which account to send it from.

Dave
 

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Ok, so basically, whenever I turn the computer on, 3 error messages appear:

- A virtual driver failed to inicialize DLL. Chose close to end the program. H:/Windows/system32/code/pRee.exe

- A virtual driver failed to inicialize DLL. Chose close to end the program. H:/Windows/system32/code/pRee1.exe

- Error loading H:/Archiv~/GBPLUG~/gbiehcef.dll. Couldn't find specific module.

(sorry if some terms are incorrect, my computer is in Spanish, to I tried to translate as best as possible)

Please help me solve this terrible problem, it is really getting me on my nerves! (oh, and if this helps, I've recently donwloaded this so called "Limewire acceleration", and whenever I ran the setup, it didn't work. I don't really remember the name of the website I downloaded it from, sorry...)

Answer:Can't Open "My Documents", "Trash" or other files in "My Computer"!?

Hi and Welcome to the forum

I am almost certain that you have malware problems. Most like caused by you doing file sharing/ P2P - Limewire.

Suggest that you go here and follow the directions:

http://www.techsupportforum.com/secu...oval-help.html

Please be advised that the malware people are very busy and it could take a couple days to assist you.

BG

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I tried to associate the file extension .txt to a new editor program
with the well known cmdline programs ASSOC and FTYPE.

No, assigning them through WinExplorer menu does not work.
But this is another problem which should not discussed here.

When I type now one of the following alternative commands at the CommandPrompt then Win7 returns me something like:

assoc .txt=txtfile

"Access denied"
The following error occurs: .txt"

or

ftype txtfile=D:\notepad++\notepad++.exe "%%1"

"Access denied"
The following error occurs: txtfile"

Why?

The command above work fine under WinXP

Peter

Answer:"access denied" when using "assoc" and "ftype" from cmdline?

Question:

Did you run cmd.exe with administrative previlliges?
Elevated Command Prompt

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hi,

OK, this is a weird one.

I wanted to move the "My Music", "My Pictures", "My Videos" folders to another HDD. I moved the "My Documents" Folder to this HDD without a problem but the others I accidentally set the whole HDD as the folder (if that makes sense). So now the music, videos and pictures folders are set to this HDD and dont have an actual folder to change the properties of. Therein lies my dilema.

If anyone can offer any advice on this curly issue it would be greatly appreciated.

Shane

Answer:Remaking "My Music", "My Pictures", "My Videos" folders

  
Quote: Originally Posted by Legume


hi,

OK, this is a weird one.

I wanted to move the "My Music", "My Pictures", "My Videos" folders to another HDD. I moved the "My Documents" Folder to this HDD without a problem but the others I accidentally set the whole HDD as the folder (if that makes sense). So now the music, videos and pictures folders are set to this HDD and dont have an actual folder to change the properties of. Therein lies my dilema.

If anyone can offer any advice on this curly issue it would be greatly appreciated.

Shane


You have a backup from before the problem started? a win 7 dvd to do a repair install?
ken

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Hi:

Looking for insight/advice re: KB3054476.

According to Infoworld, it was "Optional" in May, but I was not offered it then.
This week, it was offered as "Important" and "Recommended" (!), but only for one of my 2 Win7/64 boxes.

I have read the MS KB article, as well as THIS FORUM THREAD, the latter of which includes a report of a BSOD due to this particular update.

However, there isn't much out on the web about it.
And most of the discussion about it is overly technical for me.
And I am confused as to why it was previously offered as "Optional", but now is "Important" or "Recommended".

I don't *think* I "need" it (as I have no webcam on this box). And I don't like to tempt fate by fixing things that are not broken.

So, 3 questions:
Is it safe to install?
Is it really necessary/important?
Or would I be OK to hide it?
Thanks very much in advance!

Answer:KB3054476 offered as "Important"/"Recommended"/"Optional"

The status of updates changes with circumstances.
If an update isn't relevant, it won't be offered at all.
If however it's relevant but the related software is not apparently in use, it may be 'optional' - and gravitate to 'Recommended' or 'Important' if the related software is in use.
It can also be promoted through the hierarchy by MS depending on feedback through WU and error-trapped feedback.


If you have (and use) a webcam, then it's probably best to install the update.

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I thought I was computer savvy until this problem came up. When I double click my computer, recycle bin, control panel, etc, the hourglass comes up for a few seconds, goes off, and nothing else. No error messages or anything, just nothing. I have viewed a few of the threads covering this and a common link was the hijack this result. I have posted that here, and really hope that someone can help me with this. I have run SpyBotSD and adaware, I have run mutiple virus scans, I did an SFC, and the final thing was to repair windows using the original disk, none of which has help. I am running Window XP w/SP2. Any other suggestions would be certainly appreciated. Hope to here from someone soon. MTCS, out.

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TDSTEL~1\ENTERN~1\app\pppoeservice.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusCl... Read more

Answer:I cannot open "my computer" "control panel" "recycle bin", etc...

You may want to reinstall the operating system.

Backupthe files that are importantto you before you reinstall.

The "New" installation will overwrite the current one

If you do not format your hard drive before the reinstall the installation should not harm your files (That's why I suggest backingup your files) and will speed up the installation process.
 

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OK.....
As I said I am new.....
Hope this info is the way you need it.
MANY MANY THANKS IN ADVANCE FOR THE TIME & HELP !!!
Check out the following .....HHEELLLPPP


Logfile of HijackThis v1.98.2
Scan saved at 12:38:36 PM, on 11/12/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\logonui.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\System32\Promon.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\interMute\AdSubtract\AdSub.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\McAfee.com\VSO\mcshield.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Frank M. Gazzo\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Micro... Read more

Answer:NEW THREAD / "xads", "xlime", "Context3.kanoodle"

hi

how to create a folder ?

right click anywhere in your desktop
click new,a tab opens ,click folder ,name it hjtantivirus .

download again hijackthis and install it in the new created folder .

your hjt is here now
C:\Documents and Settings\Frank M. Gazzo\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

it will not work properly if it stays there .

and don t create a new thread ,keep only one thread .this one ,now .

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Hi
I have recently updated to the creator version
My files end up in unintended destinations. When I click in the documents tab in the sidebar of the documents screen, it takes me to a ?Documents? folder that appears in ?One Drive? group. Any files that I send from my desktop end up there
Those files are also shown when I open the first ?Documents? folder that appears in the ?Quick Access? group. I have similar problems with ?Pictures? folders
I have attached screen shots that I hope will explain. I want all my files of any description to end up in the ?Documents? folder contained in the ?This PC? group. Can anyone help please?
Incidentally, I don?t understand the purpose of ?One Drive?, and don?t believe that I will have a use for it. Can I remove/disable it?

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"";"C:\Windows\System32\services.exe";"Trojan horse Dropper.Generic_c.MMI";"Object is white-listed (critical/system file that should not be removed)"

There are a lot of other trojan horse walkthroughs, if someone can point in the right direction more specific to my horse droppings... :cry

Brand new computer... and AV wasnt the first thing to get downloaded... doh!
 

Answer:C:\Windows\System32\services.exe";"Trojan horse Dropper.Generic_c.MMI"";"Object is

Re: C:\Windows\System32\services.exe";"Trojan horse Dropper.Generic_c.MMI"";"Object i

Welcome to MajorGeeks, thernbear

Delete items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[3].txt
Attach RKreport[3].txt to your next message. (How to attach)

__

- Rescan with HitmanPro, when it finds services.exe - Virus, allow it to Replace by clicking the down arrow next to the detection and choosing Replace.
If Desktop.ini - Trojan if detected again, you can allow HitmanPro to Delete this but Ignore any other detections from the time being.
Afterwards, click the Next button.
HitmanPro may want to reboot the PC in order for the changes to take affect, please do so.

__

Once you are back in Windows, run another scan with HitmanPro and then attach the latest hitmanpro.zip log. (How to attach)

__

Completely delete these two folders manually using Windows Explorer:
c:\windows\installer\{0f7e99ff-f00f-32b4-d531-ecd74ed08177}
c:\users\#2\appdata\local\{0f7e99ff-f00f-32b4-d531-ecd74ed08177}

Let me know if you were successful or not.
 

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First things first, thanks to all who can help.....





I need to programmatically make some adjustments to the Internet Explorer security settings. Most of these settings I have found but there are a few I have not been able to get a clear exact location for in the registry. I will be using a .BAT file to make
the adjustments on 100+ PCs.





Here is what I am looking for.....





Under the "Internet  Properties" found in control panel, under the "Privacy" tab there is an "Advanced" option button. When I click on it I get an "Advance Privacy Settings" options box. On it are several settings.
The first setting, "Override automatic cookie handling" needs to be checked in order to access the other options. I can do that by adjusting the DWord value of "PrivacyAdvanced" under the "Internet Settings" key in the registry,
"HKCU\Software\Microsoft\Windows\CurrentVersion\Internet settings", to be specific.





What I have not been able to find are the registry entries for the "First-party Cookies" "Accept, Block, or Prompt" options, the "Third-party Cookies" "Accept, Block, or Prompt" options, and the "Always allow
session cookies" check box. Please see picture below....















I have seen references to the following settings as being where those options exist, but nothing that explains ... Read more

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On my Target cartwheel app, it does not give me the option to scan product on its list of promps. My husbands Apple phone has it and no associates at Target can answer this question as well. HELP!!!!

Answer:Why can't I get "scan poduct" option on my target cartwheel app for my windows phone

The "App" on Windows Phone is just a web wrapper (a means of showing you the mobile version of the full website). As such it does not leverage any APIs (application programming interface) to hook into any hardware.
In plain English... It does not support camera function, thus no scan.

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I recently unlocked my Lumia 520 but now when I put in my working SIM card it says no service. Please help

Answer:Why does my phone say "no service" after unlocking device and entering new carrier SIM card?

Are you sure you unlocked it correctly? If it is unlocked, it should read the new sim. I unlocked my 930 last week. My UK service provider gave me a rather long code that, when you get to about 5 numbers from the end, the phone doesn't appear to register them, but it does.

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My sister just got a brand new Dell Desktop......she uses a dial-up connection with a local ISP and had no problems with her old computer. Dell tech support has been of little help although they came out and even tried to correct situation putting a new modem in. It came pre-installed with AOL 9.0 and I am wondering if that is the culprit.....something is running in the start up menu referencing AOL......I am ever so confused! It also came pre-installed with Earthlink but do not believe that is the problem. We uninstalled AOL leaving the cab files but still the same error message when trying to connect to the internet. Modem Helper and Hyper=Terminal also show the same error message. Have tried everything to no avail and could really use some help.

Thanks in advance!

Desperate Betzi
 

Answer:"Phone Line in Use" error on dial-up connection on brand new computer

Call your local ISP's technical support.
 

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Hi,

I've been successfully using this adapter until recently. The only thing has changed is that I got a new router. The router is working perfectly for both wired and wireless connections (thanks to some help from Tech Support Guy!).

However, my VOIP phone service no longer appears to be working. When I log onto its configuration page, the username and password etc. are all correct, but the registration state remains "offline".

Could anyone help, please?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 2 Stepping 9
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 6600 GT, 128 Mb
Hard Drives: C: Total - 99998 MB, Free - 40041 MB; F: Total - 138474 MB, Free - 103143 MB;
Motherboard: MICRO-STAR INTERNATIONAL CO., LTD, MS-7012
Antivirus: Panda Free Antivirus, Updated: Yes, On-Demand Scanner: Enabled
 

Answer:Solved: Can't get "online" with Linksys PAP2T internet phone adapter

I've also just noticed that the LAN port on my router (a Netgear WNR2000) is lit amber instead of green, as the other ports are. I tried swapping the cable to a different LAN port, and its light also remains amber. That indicates a problem, I believe?
 

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Cortana keeps telling me to double-click, or single click? and won't let me scroll? how do I get rid of this? I've tried turning the phone off no luck..I tried restarting? It won't let me scroll in settings to try to turn it off? please help!!

Answer:My nokia lumina 1320 phone is stuck on a "yellow rectangle" ?

You'll need to turn off Narrator.To turn off Narrator Turn off Narrator at any time by pressing and holding the Volume Up button, and then pressing the Start button. Don't release the Volume Up button until Narrator tells you that it's turning off. Use Narrator on my Windows Phone | Windows Phone How-to (United States)

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I upgraded to Windows 10 today, on my Windows phone, and now in my emails, I am getting the message, "The linked image cannot be displayed". I have Windows 640XL phone. What can I do to get the images displayed in the emails? Thank you.

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I have a 1520, Windows 8.1. Is there a way to send email from my gmail account on my phone using Google's "Send Mail As" Feature??? I seem to remember years ago setting up the Google Sync page, but I've noticed my emails aren't being sent as my other email address.
Any help?
EDIT: I went back and looked and the "send as" feature stopped working around January 10, 2015. Did something happen that I'm forgetting that caused this to happen?

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I use the calendar for notes of work /jobs for invoicing. This week I discovered all the notes had disappeared / been deleted except the last 2 weeks. That's at least 18 months of tasks! Not something I would do or even know how to do en mass. What happened? Can the notes/tasks be recovered?

Answer:Can I recover "deleted" calendar tasks from Nokia Lumia 625 W8.1 phone?

Originally Posted by Windows Central Question I use the calendar for notes of work /jobs for invoicing. This week I discovered all the notes had disappeared / been deleted except the last 2 weeks. That's at least 18 months of tasks! Not something I would do or even know how to do en mass. What happened? Can the notes/tasks be recovered? perhaps they are still stored in calendar app on pc or in calendar website.
I did however come across a post on this forum that said the past events are deleted by default if they are older than 2 weeks. Maybe you didn't notice that they were being deleted?
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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I wanted to roll back to win 8.1 after downloading 1.7 Gb of data it says "unable to verify package " Phone Model Lumia 730.
Pls help me i was able to roll back to denim from version 1.2.4 but this new version seems to still create problem.

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I was curious if anyone knew of any simple PHP coding/software for a "request a phone call" type page.

What I mean is that I want a little graphic that people can click on, and they can fill in their information such as their name and phone number. They can then choose from a drop down menu of "as soon as possible, 10 minutes, 30 minutes," or maybe they can specify when they would like for the call to happen. Then when they submit the form it e-mails me the information that they put in to give me a heads up that I should be making a call in XX amount of time.

Thanks!
 

Answer:Simple PHP "request a phone call" type page

Code:

<CENTER>
<FORM METHOD=POST ACTION="mailto:[email protected]$nailmail.com" ENCTYPE="text/plain">
<INPUT TYPE="text" NAME="username"> : name <BR>
<INPUT TYPE="text" NAME="email">
: Phone Number <BR>
<label>When
<select name="select">
<option value="ASAP" selected>As soon as possible</option>
<option value="10minutes">10 minutes</option>
<option value="20minutes">20 minutes</option>
<option value="1hour">1 Hour</option>
</select>
</label>
<INPUT NAME="redirect" TYPE="hidden" VALUE="index.html">
<INPUT NAME="NEXT_URL" TYPE="hidden" VALUE="index.html">
<BR>
<INPUT TYPE="submit" VALUE="Send">
<INPUT TYPE="reset" VALUE="Clear">
</FORM>
</CENTER>
<!-- END OF FORM -->


Tell me if that works for you
 

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the music (downloaded from MixRadio) and all photos in the phone are being categorised under "other" in the storage sense. Is there any fix for this?

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I recently acquired an older Compaq PC (4090US model) with Windows XP, and had to install an internal V.92 PCI modem in it (it was a gift for someone who uses a dialup connection). There were only 2 slots available, one with a wireless modem card and another with a network card; I uninstalled the wireless card and installed the PCI card following the instructions that came with the CD. It appears that the new card has been detected and installed properly; however, I cannot connect to the internet using dialup, as I keep getting a "phone line is busy" error from the modem. I went into Windows "Help and Support" section and used their network diagnostics tool, and think I see the source of the trouble- both my new modem and a PCTEL PlatinumV90( ? I don't know if this was from an earlier modem card installed or if it's the LAN card?) are listed under "Modems". However, under "Network Adapters", there is still a listing for the Wireless connection. It lists as follows- [00000001] NETGEAR FA312 fast ethernet adapter
[00000011] NETGEAR WG311 v2 802.11 Wireless PCI adapter.
I can't find a way to modify this connection. Any ideas?
 

Answer:"Phone line busy" error after installing modem

I think (from a little web searching) that PCTEL PlatinumV90 is an integrated dial-up modem. Is it not working, and that's why you needed the PCI card? Maybe you can disable it in the BIOS.

When you "uninstalled the wireless card" did you simply physically remove it, or did you use Device Manager to uninstall it and then physically remove it? If the former, that's probably why you're still "seeing" it. If it still shows in Device Manager, try to uninstall.
 

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When booting up my 102 show the message "Not for Resale" beneath the Windows logo. When fully booted the device stays in Airplane mode and can not connect to a network or wifi. Most apps will not open either. Using settings I tried the factory reset option, but the message appears that this is not possible at the moment. The battery will not charge either in this mode, the powerplug icon keeps blinking. This also means the Windows Device Recovery Tool is not able to do a new install since the battery level is too low. Anyone ideas or tips? I have used the device for 3+ years now, would be great if I can revive it.

Answer:My phone is locked in a kind of demo mode "Not for Resale"

Originally Posted by Windows Central Question When booting up my 102 show the message "Not for Resale" beneath the Windows logo. When fully booted the device stays in Airplane mode and can not connect to a network or wifi. Most apps will not open either. Using settings I tried the factory reset option, but the message appears that this is not possible at the moment. The battery will not charge either in this mode, the powerplug icon keeps blinking. This also means the Windows Device Recovery Tool is not able to do a new install since the battery level is too low. Anyone ideas or tips? I have used the device for 3+ years now, would be great if I can revive it. You need to get the phone into the boot loader by doing a soft reset and holding the volume up button as it vibrates (or just before as it varies from model to model) it also may take a few tries.
Hold the volume up button until you see the big nokia logo ontop of the screen when it goes red / burgundy. In order to avoid possible complications use the usb cable that came with your 1020 (if possible) as that is factory cable. Once in the bootloader mode, you can charge you phone.
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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The icon disappeared when I put my finger on it for about 3 seconds.

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Just wondering if there is a way to remove the automatic phone number formatting in Outlook 2003's contacts?

instead of its auto (xx) xxxx-xxxx when I enter in a mobile number I'd like it just as xxxxxxxxxx with NO formatting at all.
 

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Hello,
I can' t access "My Family" from Windows phone website.
It shows me
"Internal server error
Something happened, and we can't get to the page you want at the moment. Try again in a little while.
f3b1dc60-82d6-4bac-8adc-48b1a2f1f3a4"
I tried with different Browsers from my Pc. Also my da tried with his account.
The problem started today.
My account was attached in "MY FAMILY" with my dad' s account. But I don' t know what happened today, but
I can' t download apps from store, it says that I need a family member that would allow me. But then I go to My Family which shows me that message.
SOrry my bad englih :(
PLS help.

Answer:Hey is there any problem in "My family" option from windows phone website?

It is working fine for me right now in SW Missouri, United States.
It may be a regional server issue. Be patient and it should come back online.

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I noticed today an app called "English TV Channels" in my Lumia app list. I truly don't recall having installed such an app and in general I haven't been very liberal in installing apps. No-one else has access to my phone. I opened the app and it shows me ads and repeatedly asks to try "our new app: Youtube - Video and MP3 Download". The main screens contains some icons for TV channels, e.g. National Geography HD, but those don't seem to work.
When I tried to google some info on the app, I get some links to the WP Store and some other sites. But when clicking on those, I get messages like "not found" or "app removed".
Does anyone know what this could be about? Is there some way I could have gotten malware on my phone? Is there any way to find out if and why some app has been removed from the WP Store?

Answer:Found strange app in my phone - is "English TV Channels" malware?

Hello :) Well first of all you should uninstall the app, if you haven't done that already. Secondly go to windowsphone.com and log in, then check your purchase history to see on which day you installed the app, maybe this will narrow down the list of "suspects" for you

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I need to install something else to make it work?
I'm trying to downgrade L720 from W10.
I've installed Windows Phone Recovery Tool, and it loads the splash screen, then a windows oppens saying that is Stopped Working.
I have already used this tool before, and uninstalled.
What i have to do to make it work?

Answer:Why Windows Phone Recovery Tool "Stopped Working"?

Try again, Uninstall it and reinstall

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On the main screen, the phone tile now displays a tape spool beneath the handset pic, yet I have deleted all messages. How can I remove this prompt?

Answer:how do I turn off the "recorded message" prompt (tape spool) in my phone tile?

That's voicemail. Messages is the wrong description if that is what you mean

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Microsoft recently released an update for Developer's Preview. I had enrolled for developers preview program and my OS version is 8.10.14157.200. I have Windows Phone 8.1 Update 1 on my Lumia 720 device in India. Please help me with that because as per what I read, without this update I wont get any further updates on my phone. Please ask if more details are required. Thank You in advance.

Answer:Didn't get the "critical" Windows Phone 8.1 Developer Preview Update on Lumia 720

I was able to fix this problem by my own. To fix this i firstly installed the app Preview For Developers from Store and then re-registered for Preview program and i am now able to update it .

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So I created this thread since you mentioned that solutions for this virus are not made for anyone.
 

Answer:"Install Flash Player Pro is recommended" Virus. Windows 7 and Android Phone

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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EDIT: The problem seemed to solve itself.

I have had my phone about 2-3 weeks now and I haven't come across this problem in the time I've had it.

This happened about 2-3 hours ago though, and I've been trying to solve it since. I had my mobile phone (Sony Ericsson v630i) plugged into my laptop which I am on now with the USB cable that came with it as I was transferring files to and from my phone and laptop.

I left it in for a while a and eventually I was sure I noticed the transfer files window kind of flickered as if it refreshed or something, as I was looking at another window. I tried transferring a file but I noticed the window said no mobile phone is connected. I tried plugging in and out the phone on the laptop but I every time I try that now, I get the following bubble message at the bottom right of my screen:

"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognise it. For assistance in solving this problem, click this message."

Clicking the message does nothing because it only says to plug it and and out, and if nothing happens then replace the device.

I tried doing a system restore, uninstalling and reinstalling the drivers, downloading the latest drivers compatible with Vista (I used the updated Vista drivers from the website to install it originally), and also tried reinstalling from the device manager. Each time I've done these I have restarted my computer but it still fails to work. I... Read more

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Just upgraded cell phone to Samsung Galaxy GT-S5830. Want to use "Apache" as ringtone. Been such a long time that I can't remember how to do it! Help, please?
Thanks for help, and apologies for stupidity!

Answer:How to send "Apache" ringtone to cell phone

Here you go. Samsung Kies.

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I just got a toast notification this morning with the words "this is age of sparta". When I tried to open it I got a colored screen with a question mark, and then it disappeared. Anyone know about this?

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My friend has just got Talk Talk free broadband today. The router/modem is connected to the phone socket directly via the microfilter and the phone is plugged in as well.

The internet works fine but the landline phone does not ring when it's called although a call can be received and made just no incoming alert. The dial tone goes bit weird as well sometimes a engaged sound but sometimes the normal dial tone sounds.

The phone was plugged back into the socket alone and it rings fine and dial tone is normal.

Can anyone help?

Answer:ADSL Broadband "Phone Doesn't Ring"

have you got adsl filters in every phone port which has something going into it?

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Does anybody know what might cause this? I don't use a windows phone, and don't have any microsoft accounts signed in to it either. It was only briefly displayed in the corner and had a few options regarding it of which I can't remember the name of. Could it be a bug? Any help would be great thanks!

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When I plugged in my Win 8 phone into my Win 7 laptop USB port the laptop used to open a dialog box offering action choices. Now it just (1) sounds the two tones and (2) lists a Windows phone in the Open Devices and Printers icon. Windows Explorer won't display it.

It performs normally on my other two Win 7 computers and my Win 8 Surface Pro2 so it's obviously a setting on my most frequently used laptop.

Any suggestions for resetting to the original default?

Answer:Win 7 "Sees" Win 8 Phone on USB Port but Subsequently Ignores It

I know how to fix this for USB sticks it seems to be working with my phone as well.

This has happened to me plenty of times with USB sticks, and what I did to fix was:

1) Go to control panel
2) Search Device Manager in the search box and click "Device Manager" from the results
3) Expand "Disk Drives" for USB or "Portable Devices" for phones.
4) Locate your device, right click it, click "Properties", go to the "Driver" tab and click "Uninstall", which is a button located at the bottom of the window.
5) Unplug your device and plug it back in. Everything should be working just fine. (It will automatically reinstall the device software).

This uninstalls the device software which gets installed when you plug in your device for the first time. It doesn't affects the device's data.


I'll do this with my phone (android) and I'll get back to you in a second.

EDIT: I just did this with my phone (Xperia M).

The phone should be located in Device Manager, under Portable Devices.

I uninstalled the driver succesfully, plugged my phone back in and it automatically reinstalled it. Working just fine!.

I suggest you try this, it worked with my phone and it did not harm (I had no problem with my pc recognizing it, nor do I have now) but I believe theres a big possibility that its a driver issue, so I suggest you try it. Remember, it only uninstalls the driver from the computer you do it at, nothing from the ... Read more

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Greets all,
I'll just come out and admit that I'm a big Android guy, typically using whatever Nexus device came out that year. However, recently I've become more curious about what Microsoft has been doing with it's Windows Phone OS and would like to try one. I briefly used a Nokia 920 helping a co-worker set it up and was intrigued enough to want to see more.
My question is what is a decent WP device that won't break the bank (I'm not looking for a "flagship" device here), but won't be so underpowered and cheaped out that the experience is degraded or just painful?
I use T-Mobile in the U.S. so it would have to be a GSM phone and it would be nice if it used a nano SIM that my current Nexus 6 uses, but that isn't a deal breaker if not... I can always go get it changed out.
I doubt I am going to completely "jump ship" on Android, but I wouldn't mind testing the waters so to speak. Thanks in advance!

Answer:What is a good "Starter" device for Windows Phone?

A gently used T-MoUS branded Lumia 925 might be a good start. It's very similar to that 920 your coworker lent you and is arguably the best all-around Windows Phone of the last generation.
It would not cost much and would be 100% compatible with T-Mo including WiFi calling. It has a great camera especially in low-light-no-flash situations. The 1GB RAM means it qualifies for any App downloads...
Check out the specs here: Nokia Lumia 925 - Full phone specifications
Swappa might be a good place to start your search.
Edit: just get a nano to micro SIM adapter.

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With Windows 10, my computer does even acknowledge the existence of a video or audio track. They are there on my phone and I can view them on a friend's computer if I can borrow one, but they are no longer visible on my mine.

Prior to my upgrade from Windows 8.1 it was quite easy to view on my computer (a Dell laptop) the videos on my phone. I merely plugged the phone into the computer clicked on the phone icon that popped up on my screen and I viewed or dragged and dropped video and audio tracks to my desktop. No such luck now.

Is there a setting in Windows 10 that I can adjust so that it can "see" my videos and audio tracks?

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Everytime I try to upload any photos to my cloud, I get that error, and to try again in a few minutes. I've soft reset, and used Wi-Fi. Even reset the app. Any fix? Thanks.

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I saw that there is a Windows Phone 8 book but I cannot find a Windows Phone 10 book

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I ordered a new router (Livebox) for my Orange network connection, and I have managed to connect to the internet - but the "Phone over ADSL" feature is disabled at the moment, due to no number being assigned to my VoIP, with my old router the telephone line works fine. At the moment, the telephone light isn't flashing on the router, how can I fix this problem?
 

Answer:Problems with "Phone over ADSL" Orange Broadband

I've tried to change my MAC address, but the telephone light isn't solid or flashing..
 

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For the past week, my Windows 10 phone (Nokia Lumia Icon) allows me to take a few pictures, then gets stuck "Saving". I can return to the home screen, do anything else, but if I return to the camera (hours or days later) it still
says "Saving". This reminds me of shooting rapidly with a different camera and filling the buffer, so I have to wait until it's clear. In this case, it never clears. I don't think I'm taking many pictures...as I've taken fare more in a shorter time
in the past.

Is there something I can do to fix the issue without rebooting each time?

My phone has over 7GB of storage available. I can switch to video mode, but it still has the camera overlay with that message, so I cannot record video. The phone does allow me to capture a screen shot with the active camera image...but that still shows
the rule of thirds grid and all icons and the "Saving" text.

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I couldn't realy make up my mind where to post this one but it is a subject directly linked to the computer and will be "THE" subject of 2007.

I am planning to buy a Dual phone later (analog phoneline and phoneline by Skype) but for now maybe wonna buy a specialised Voip,Skype phone.

Main reason Skype doesn't cost you anything extra.

- Using DECT technology for a quality connection in reach and sound
- I must be able to see the offline clients in Skype as well cause you can reach people who don't wonna be seen as "online" but actually are, like some of my friends.
- The must have a great reach or as good as possible, so I am reachable during my summer barbeques in the back garden.
- Would be nice if the Recieverstation is seperated from the Powerstation which you can put in your livingroom for instance away from your computer in any case.
(- Dual - is normal phoneline and a computerconnected in one apparatus, for me later but right now I don't need it)

I made a small reasearch on the subject and these seem to be the players on top of it:

85,- Topcom Butler 4872 (DECT - Dual)
80,- Linksys CIT300 (DECT - Dual)**
60,- Linksys CIT200 (DECT )**
45,- ASUS AiGuru S1 (VOIP)

** Recieverstation seperate from Powerstation is very handy

I will put more information about these telephones here later.

Any experience, suggestion tip or info are most welcome.
 

Answer:"THE" subject of 2007 - Any VOIP Phone experiences out there?

I don't have any skype experience, but I do have quite a bit of traditional VoIP experience. Asterisk is my best friend in this area. I've also had the displeasure of working with Avaya as well.

I'm wearing of skype simply because of the proprietary nature of their protocol. When it comes to voip, if it ain't open, I ain't interested.
 

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before that my phone freezes at some point

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Hi Guys,
I have faced some issues with Windows 8.1 demo. So i have done a hard reset on my mobile.
I was happy that the mobile came alive and was running cool but then i found that the contacts from my outlook were not copied to the phone as well i was not able to add email accounts to my phone except microsoft's outlook which was enabled during the time of fresh startup. so i tried a lot juggling around it then finally gave up and decided to reset the mobile again.
So here i confronted the issue. I don't see "reset your phone" option under Setting >> about.
SO i saw some other option called "update demo content". i dont know what it is, but just i clicked on it and the phone started updating some stuff and then i came to know that its a retailer's package which make your phone one like we see in the store... running automatic videos and stuff.
i'm totally annoyed by this.. guys please help me ... i'm just freeked out. :(

Answer:I don't see "reset your phone" option in Settings>about in Nokia 820

Originally Posted by Noel Rak**** Hi Guys,
I have faced some issues with Windows 8.1 demo. So i have done a hard reset on my mobile.
:( How did you perform the hard reset ? and where did you get that device / software from ?
Google 'Nokia Lumia 820 Service manual' ...
at the very end of the manual, there is a key combination to perform a hard reset. It'll wipe EVERYTHING & start fresh (probably WinPhone 8.1, though) else use NSU to fallback to WinPhone 8.0.

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I have to give my phone, a Samsung Ativ S to Samsung Customer Care.
Does "reset your phone" option in Settings > About screen, enough to delete all my personal contents? Contacts, pics, etc?
I haven't a memory card.

Answer:Is "reset your phone" enough to delete all personal contents?

Yes.

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iPhones have an app called "Find Friends" that allows you to find the location of a friend who has mutually agreed to be located. I now have a Windows phone and miss this very hand app.

Answer:Is there a "Find Friends" app for Windows phone like the one for iPhone?

Originally Posted by WPCentral Question iPhones have an app called "Find Friends" that allows you to find the location of a friend who has mutually agreed to be located. I now have a Windows phone and miss this very hand app. You can try Life360 Family Locator. Other apps either have bad or inconsistent reviews.

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Hi!
I have a Samsung Ativ S Neo and an HTC 8XT, and love them both-- but I've been having an issue with the 8XT.
For some reason, no matter what I do, the 8XT will not connect to my Microsoft Account (it will connect to my Gmail though)--and therefore, I cannot download any apps. I had to factory reset it for another reason, and when I tried to download apps, that's when I noticed it-- that was in October. I used my friend's Samsung Galaxy Note 3 when it stopped working, couldn't stand Android, and just today got my Samsung Ativ S Neo- which logged into my Microsoft Account perfectly.
I want to clarify that the date and time are correct, I've hard reset the device numerous times, and there is no two-step password on my account, but it still says it "Can't Connect" to the Microsoft Account..
Any ideas?
Thanks a ton!

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Hi tech support friends. Recently I connected my Motorola Droid 2 phone to my PC and erroneously disconnected it without ejecting the device. Ever since, when I attempt to save a screen capture via the Snipping Tool, I get the attached error message: "There is no disk in the drive. Please insert a disk into drive \Device\Harddisk2\DR2."

I reconnected the phone and properly ejected it, but the error message persists. I also searched all drives for \Device\Harddisk2\DR2 but found nothing. Can anyone advise how I can undo this error and resume using the Snipping Tool?

Many thanks!
 

Answer:"No disk in the drive" after disconnecting smart phone

If you press OK or Cancel does it allow you to choose another location?

Have you rebooted the computer? Does it work with the Phone connected and the drive mounted as USB Storage? \Device\Harddisk2\DR2 is likely the phone.
 

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Hey all,
i don't know how to start with writing this thread
well ,, at 1st I'm Egyptian girl and my English is too weak

My problem
1- i installed windows 7 recently
2- i bought a reader to use for my "phone memory"
when i plug in my new reader ,, it couldn't open
and an "access denied error" appeared every time i tried to do that
i took my memory but when i put it in my phone
i found something wrong with it ,, files names became strange
with strange letters and shapes and no folder has opened again
well,,i tried again to plug in my reader
but when i opened my memory a " folder is empty " message appeared
although it said that there's 1.2 GB as it was
but now it never open on my phone neither my computer

sorry for my terrible English

hope you help me cause my phone memory had too many memories

Answer:windows 7 caused a problem to my "phone memory"

Sounds like your problem is not with Windows 7 but the program you installed to read your cell phone memory.If you told us the name of the program, version etc might help.
You might check and see if the program is compatible with WIN7.

Please let us know more?

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I have the 950 and a 128gb sdxc 533x card installed. I have roughly 2k in photos on it, confirmed through the phone's File Explorer.
I open up Phone companion on my Win 10 pc and cannot sync my photos or copy them to my computer. I get a message that says it cannot locate my phone. However, it is listed in my device manager, devices & printers, and even "This PC" it is listed.
If I try to do the normal copy method of opening the folder, my computer can see a few files(86) and then stops finding any more. When I attempt to copy the folder directly to computer, I get an error message. If I try to CTRL+A and copy to computer, I get 1-2 files and it "freezes" on the copy dialog.
Simply put, WTF do I have to do to take the files off my phone and put onto my computer?

Answer:Why does my 950 not allow my to sync with "Phone Companion" or allow me to copy from SD card?

im running windows 7 ultimate and using windows phone app but i suggest you check your sync settings. i dont understand why its not allowing you to copy and paste directly. the simplest way would be to go into "My Computer" and select windows phone right click open the browse through. if all else fails remove your micro sd from your device and use a card reader should be slower that the cards usual performance but its effective.

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