Computer Support Forum

I updated my Nokia Lumia 822 to 8.1 and have experince some nuisences?

Question: I updated my Nokia Lumia 822 to 8.1 and have experince some nuisences?

Before Windows 8.1, when I added accounts to my phone like my email's it would create an app that lets me view email. Now whenever I open my email whether it is my google mail or school email (outlook) it would immediately close automatically. My phone it aware when I get an email, but it doesn't let me view it. Also the bing search function that has a button is no longer works and I can't seem to get cortona to work. Does anyone have any solution?

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Preferred Solution: I updated my Nokia Lumia 822 to 8.1 and have experince some nuisences?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: I updated my Nokia Lumia 822 to 8.1 and have experince some nuisences?

Sounds like you need a clean install. Try a reboot first.

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I have just bought a nokia lumia 730 and i am worried is it really going to get update to wp10?

Answer:Is the Nokia Lumia 730 going to get updated to WP 10?

Yes, it will eventually be upgraded to Windows 10.
Posted via the Windows Central App for Android

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I tried updating my lumia 720 several times but these numbers (801882cb) restricted me from downloading the update... how can I over come these problem?

Answer:Why is my nokia lumia 720 not getting updated when I try to update it?

When attempting to install Windows Phone 8 update, you may receive this Error Code: 801882CB.
Cause and resolution: In most cases, this is a network connectivity error. Make sure that your device has a good connection to the Internet, through Wi-Fi or Cellular

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keeps asking me to re enter my Yahoo password

Answer:why can't I see my updated Yahoo emails on Nokia Lumia 520?

Ive had the same problem.

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I'm in the UK, and yeah, apparently the windows phone 8.1 update was meant to have started rolling out from the 24th June. I've got a Nokia Lumia 520, I'm with EE, and my phone hasn't updated yet. Have been tempted to sign on with the developer preview thing but haven't been sure about whether it was worth the risk.
Any help or answers to why I haven't received the update? Cheers!

Answer:My Nokia Lumia 520 hasn't updated to Windows Phone 8.1

Simples... the support lifecycle for WP8.1 started on the 24th of June. Release of the update itself is in the hands of the networks. While you can get 8.1 via the Preview, you won't get the firmware and stuff that comes with the Cyan update until it's released. Cyan also includes 8.1 so if you're not on the Preview you will get 8.1 as well - Preview people will only get the firmware side of the update that enables various cool features in the new OS.

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I installed Windows preview 8.1 on my nokia lumia 1520 few months back today i used nokia update software and it dected my lumia and installed 1.5 gb memory of updates, after restart a HUGE NOKIA LUMIA logo appear and the mobile wasnt starting the logo reminaed there fore few mins and then i downloaded nokia software recovery and connected my phone since then its CHECKING SOFTWARE PACKAGE and CHECKING COMPATIBILITY OF DOWNLOADED FILES, is my phone bricked?? what is it doing really i feel so gutted for updating my lumia :( please i need help !

Answer:Big nokia logo appearing on 1520 lumia after i updated

RELAX, I'm halfway there - downloading Lumia CYAN, NOW ... patience !
FWIW - the steps you mention, seem to be out of sequence. Check Nokia USA (or wherever you are) site for specific support.
Relax, breathe & read - your phone is recoverable (if bricked) just takes patience... & following step by step instructions.

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i installed windows insider recently then update it but when it was updating my phone shut itself off and when i tried to turn it, the phone goes to update again then turns it self off. this happened alot to times and when i charge it the process repeats again and again. and it dont work when i try to reset it. (actually i cant reset it (there is no ! mark)). please can anyone know what i have to do?

Answer:My Nokia Lumia 930 crashed after I updated with Windows Insider, how can I fix it?

Windows Phone recovery tool or WPRT

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New video does not show on PC
before i updated everything was fine.
video works on phone
videos i deleted days ago still showing on pc, when connect phone to pc, did not save them on pc

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All contacts are visible in phone but if i search means it is showing that , no contacts are there in it

Answer:i updated my nokia lumia 625 to 8.1 os, contacts search option is not working in it

I think you should know about contact filter

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I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ?

Answer:How do I clear error codes 800704CF from Nokia Lumia 530 and 80072F30 from Nokia Lumia 530

Originally Posted by Windows Central Question I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ? If you're trying using data carrier, check your APN Internet settings, ask your carrier for correct ones.
Elsewhere, use Wifi and do a soft reset

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Hey guys!
I have decided to switch to nokia and i just love lumia 930 . Shall i bye bye it or wait it for a new handset.
Does anyone have any idea of the release of 1530 or 1030??

Answer:Decided to switch to Nokia: Shall I buy Lumia 930 or or wait for a new Nokia Lumia handset?

there's no rumors of any 1030, 1530, or any new top-of-the-line device.
I'd just pull the trigger now and get a 930.

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guys i have recently updated my nokia L520 den after it my phone starts up and den shows nokia n den blank n den again nokia dis is repeatin continuosly please help

Answer:guys i have recently updated my nokia L520 den after it my phone starts up and den shows nokia n

I just answered something similar on another thread. You can go through this.
You can try to soft reset first.
Volume down and power button until the phone vibrates. Phone will restart if it works.
Otherwise -
This is from the support site -
The problem you are experiencing may be caused by a software problem on your phone. You will need to perform a factory reset to try and resolve the problem.
Please note: All information on your phone will be deleted and anything that has not been backed up will be lost during this process. If you cannot access your phone's menu, unfortunately you will not be able to back-up any data.
Make sure your phone is powered off.
Press and hold the 'volume down' button.
Press the 'power' button until the phone vibrates, then release the 'power' button.
Keep the 'volume down' button held until you see an '!' on the screen, then release the 'volume down' button.
When the '!' appears, press the following buttons in order:
'volume up'
'volume down'
'volume down'
You should see rotating gears on your screen for around 5 minutes.
Your display will then turn blank for 30 seconds while your phone restarts.
It will take several minutes for your phone to restart. Once your phone has restarted you will need to follow the on-screen instructions and complete the initial set-up process on your phone.

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In both the phones specification is almost same ,but only difference is screen sizes, n camera please suggest me which phone us better for using n having good response?

Answer:Want to buy a Nokia Lumia 535 and Nokia Lumia 435,but I am confused which phone is better?

It depends on ur need really.
Do u need a large screen, FFC and flash?
Or u just want a compact easy to pocket phone?

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After witnessing success with NOKIA Lumia 920, the Finnish mobile giant NOKIA is once again ready with its latest offering-NOKIA Lumia 920 windows mobile.
As the name suggests the phone will be powered by Windows operating system. Plus, it will feature 4.5 inch HD display, 1GB RAM and 32 GB of storage capacity.
Under the hood, the phone will run powerful 1.5 GHZ Dual core processor. The main highlight of the phone will be its radically distinctive charging support, which will be provided via an inductive method – Qi wireless power standard.
Besides this , NOKIA Lumia920 will feature 8 MP Camera at its rear for capturing some high quality videos and images and 1.3 MP camera at its front for enabling video chating.
It is slated to be launched on 5th September, tomorrow!

Answer:Nokia's Latest Offering - Nokia Lumia 920 Windows Phone with Wireless Charging

The wireless charging feature is pretty exciting. But it looks like a WP 7.5 phone, right?

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Is the bluetooth function on the Nokia Purity Pro by Monster (over-ear) compatible with a Nokia Lumia 520 cellphone?
I mean, can I use the headphones wirelessly?
Thanks in advance.

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Hi,I bought this Nokia Lumia 820 in Jan,2013 from Chennai,India.After 6 months I faced some issues like low battery life and also a line at the center of the screen.So I went to Nokia Care, Taramani, Chennai-India,they told me that they will send it to their head office and may take a week time.I agreed and went back on the desired date .Then they told that Company has decided to give me a new Lumia 820 instead of my old Lumia 820 as they were not able to get the accurate solution.But the warranty will be carry forward.I agreed and came back home.From then onwards, I didn't faced any issues.Now after 2 years,I broke my LCD of same Lumia 820 accidentally in San Francisco,CA-USA.I went to one of the repair center here and the first question he asked me was "Did anybody tried to open it?".I replied no after in Chennai,India and that too was new.To my shock he said "It's a fake copy ...the screws were stripped."They cheated and gave me used phone instead of my new phone.
Is this the way they are cheating customers.
I need an answer for this from Nokia India.

Answer:Fraud:Nokia Care ,Chennai have given me fake copy of Nokia Lumia 820 after I faced some issues. What do I do?

I refurbished phone isn't a fake phone. It's a refurbished phone.
I don't know about international, but in the US, its common to get a refurbished phone as an exchange.

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Hi guys, greetings from Nairobi. I've had my Nokia Lumia 620 for a little over 6 months now. I was on 8.1 through the developer's preview. So I was just sitting there, hadn't used my phone for around 15 minutes. When I checked the phone, it was stuck on the Nokia screen. I assumed that it was restarting so I left it for a couple more minutes. It's been on the screen for around 5 hours. I have tried the soft and hard reset several times but still nothing works. I'm still stuck on the Nokia screen and the device is not detected when I plug it on the laptop through the USB cable. Seen a couple of videos on using Navifirm but can't do much because the device isn't being detected. Hoping I won't have to take it to the care center. Anything else I can try? Looking forward to your responses. Much thanks.
By hard resetting I followed the following steps:
Turn off the Lumia,
Pressed and held the Power Button, did not release until the phone vibrates.
Pressed and held the Volume Down Button, did not release until the LCD showed the exclamation mark.
Pressed Volume Up Button Key and released
Pressed Volume Down Button Key and released
Pressed Power Button Key and released
Pressed Volume Down Button Key and released.
The soft reset was simply power button and volume down button.
I should also point out that the USB cable I'm using isn't the one that I got the phone with :) lost that one.
Thanks guys.:)

Answer:My Nokia Lumia 620 has been stuck on the Nokia startup screen for 5 hours now.

Try a different cable and use Nokia Care Suite to reset the phone, you will lose everything on the phone but it should reset it to factory settings. You will then probably need to get it updated via Developer preview again...good luck.

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Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions?

Answer:Windows Phone Nokia Lumia 920 Nokia Pro Camera App not recording

Originally Posted by WPCentral Question Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions? Have you tried plugging the phone into a computer and going to the camera roll folder in Explorer and seeing if it's there? Also make sure the app has been updated to the latest version (now called Nokia Camera), and then go to settings, scroll to the bottom and click 'find photos and videos shot with Nokia Camera'

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I've read some similar (but not identical issues) on the forum. Hopefully someone can assist.
My phone battery went dead while using GMAPS which ate up the battery very quickly.
Been trying to charge it for hours, but all I get is a flashing WINDOWS symbol at the bottom of the phone, then the NOKIA logo appears about every 30 seconds, but then nothing else happens.
Tried pressing the POWER OFF and VOLUME BUTTON simultaneously for extended periods, but no joy.
I have too much stuff on the phone to do a hard reset, and I'm on the road, so kind of in need in a quick and easy solution that doesn't affect my data (if one exists).

Answer:Windows 10 Nokia Lumia 930 - NOKIA logo flashes up, but does not boot

Maybe the device is on a reboot loop somehow, when you try to charge it keeps on trying to reboot but fails because the battery is out of enough power to finish the boot.
Leave the device connected to the charger for a while as the device is deeply discharged then try the soft reset combo power off and volume button.
If you need additional help or want to reply to this thread , learn how to join windows central.

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I have bought new lumia 730, now I wanna transfer contacts & messages from Nokia E7 to LUMIA 730.
please reply me ON : <mod edit e-mail address removed>

Answer:How can I transfer contacts & messages from my Nokia E7 to NOKIA LUMIA 730?

Use the transfer my data app that comes pre installed in your new phone.
Follow the steps in the app.

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updation to 8.1 with lumia denimcan enable be to use more futures

Answer:As Lumia 935 runs on windows 8 version can it be updated to 8.1 with Lumia Denim?

Which device do you have? Is it a 925, perhaps? There is no 935 at this time.

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This is a question that may have been asked previously so I apologize if this is a reoccurring thing. I've finally decided to leave the Apple ecosystem and start looking for a windows phone. Its come down to the Lumia 925 and the Lumia 1520 on AT&T. I've reports and blogs about problems with each, more so with the 925. I have small hands for a guy so the 1520 is somewhat intimidating. The 925 however, I've read has poor reception problems, battery issues, and heating problems. Would anyone be able to inform me if the 925 issues have been resolved through updates or if the problems still continue? Also, if either of the two phones developed problems with 8.1? (beta or if you received the update today since it has been released). Thanks so much

Answer:Nokia lumia 925 vs Nokia lumia 1520

Well I have the 925, was part of the dp and now have cyan as well... When I first received my phone the battery life was horrible, but after switching off some of the background tasks, draining it (a few times) and charging it again the battery life stabilized :) With 8.1 the battery life for most 925-ers improved a bit more. The heating issue did remain tho, however I should note that the 925 was made for casual use and not for intense gaming (anything that requires a lot of ram usage).. Personally i solved this problem by purchasing a terrapin back cover case :D The heating is still there (yes Im a gamer from time to time), but with the cover on you will barely notice it! My reception is pretty good, but I don't live in the US so we have that.. Wifi has been an issue, but apparently that was a general issue (not limited to the 925)...
I can't say anything about cyan yet, because I just updated lol

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Hello. I currently use a Nokia Lumia 1520 and the device is great but the size doesn't work for me as its uncomfortable carrying it in my back pocket doing truck at a large department store so I was wondering which device should I look into getting the Nokia Lumia Icon or the Nokia Lumia 930? I can easily afford the Icon once i return my 1520 but I will need to save up more to get the 930.

Answer:Nokia Lumia Icon or Nokia Lumia 930

Basically the same phone, except the Icon was made for Verizon. Where are you? The 930 won't get LTE in the US.

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Answer:Nokia Lumia 930 not available on nokia india website :(

When was it available??

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The downloading and installation works perfectly but then it immediately says that it's not recognizing my Nokia Lumia Phone! They say elsewhere that there is a special app for the Lumia but this app is limited to music, pictures, videos, podcasts and
ringtones. So contacts, the most important for a Phone, is not even included. There are surely other makes where this is possible and where you can easily see and manage all contacts. On which cellphones this Nokia Suite is really working then?

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I installed win 10 preview on my nokia lumia 635 recently, but when i tried to do a rollback to windows 8.1 using the recovery tool my phone got stuck on a red screen with nokia logo in white with infinite restarting by itself, and i can't figure out what to do. I wish i hadn't installed that damn windows 10 in the first place.

Answer:nokia lumia 635 red screen with nokia logo.

Be sure to report the feedback to Microsoft

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Hi. Having a problem with Nokia Lumia 520 and Nokia CK-100 Car Kit.
Was connecting & running fine while phione was Windows 8.
Immediately after the Windows 8.1 upgrade this changed.
Now every time I start the car the phone "connects" multiple times (used to do so just once).
So it goes "Phone Connected", followed by "Player Connected" about 2/3/4/5 times at the start of every journey.
PS. RThe phone stils works properly on the kit etc... - its just the nusiance of listening to it connect (& disrupting radio/music eytc... while doing so).
Tried un-pairing & re-pairing the devices etc... - no joy.
Any ideas?

Answer:Nokia Lumia 520 with Nokia CK-100 Car Kit - Windows 8.1 problem

I have the same phone/car kit combination with the same issue...
Did you find a solution to this?

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if my microsoft account is involved i dont remember my account name, or the password, i dont know how to save to icloud, or access it back again, when i try to move things from my phone to pc, i can move videos, playlists etc but not my contacts. there is an option on settings to transfer my data from your old phone to yr nokia 920, but i dont know if this will work transferring from one nokia to another nokia

Answer:how do i transfer my contacts from my nokia lumia 920 to my new nokia 425,

Transfer my data app. Or reset your password for your email by clicking forgot password on the login page on a computer.

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Hello, I bought a Nokia Lumia 520 a while back (About two years ago or something i'm not too sure) It was perfectly fine until all of the sudden I couldn't hear anything apart from Ringtones (Couldn't listen to songs, couldn't hear people when calling etc) after messing around with the phone it turned out to be the earbud jack (can't remember the correct word at the moment) anyhow, I fixed it by basically shoving a tooth pick in it. So i'm like okay fine. But recently the phone got stuck in Airplane mode, I tried literally everything apart from going to the store to get it fixed because my warranty ran out and i'm not going to pay for this piece of crap. So, today I tried the "Windows Phone Recovery Tool", I let it do its thing while I take a shower but when I came back it was stuck on the red Nokia title screen. Unplugged the battery, re-connected it with my PC, pressed the Volume down button etc. Nothing works! And when it's plugged into the PC, the Windows Recovery Tool says "Acces is Denied. Verify Credentials"
So yeah. I am furious. I have never, ever had so many problem with a phone before..
Here are some screenshots:
Windows Recovery Tool:
The Red Nokia Title Screen (My Phone):

Answer:Can I get some help with my Nokia Lumia 520 (Red Nokia Title Screen)(8.1)?

1. Calm down ( you gotta have patience while working with gadgets )
2. You shouldn't shove things other than the hp jack into the hp port.
3. Airplane mode ? (tried going to settings and trying to disable it or remove the sim and put it back in / restart ?? )
4. That "Red Nokia Tile Screen" you saw was the firmware download screen.
5. One does not simply don't pull out a phone while its undergoing firmware loading.
6. Try with Windows Phone Recovery Tool again. (This time wait ... and have patience.)
7. The only and last solution is Lumia Software Recovery Tool. Be patient !

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When my phone begins to boot up, it crashes a couple seconds after the nokia logo pops up. Also, I don't think that the software is telling the hardware to charge the battery correctly because it has been charging for several hours but when detached from a charger, it immediately dies.
When on the charger, I tried a soft reset by holding the power button and volume down keys for 10-15 seconds which was ineffective I also tried a hard reset by holding the power button until the nokia screen appears, then holding the volume down button for the exclamation mark to appear but it shuts down before this happens.
Other notes: It shows the flashing icon light when on the charger and at times tries to boot up but when at the nokia screen shuts down.

Answer:Why is my nokia lumia 925 crashing at the nokia screen?

Hi, I had a similar problem. First I thought it was the battery, until I eventually figured out that it was the motherboard. Changing it won't be easy, so take it to a shop

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Lumia 520 says
ERROR : Unable to find a bootable option. Press any key to shut dawn
How to fix it?

Answer:Nokia Lumia 520 Error: Unable to find a bootable option. Press any key to shut dawn on Lumia 520

Reset my Windows Phone 8.1 | Windows Phone How-to (United States)

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Lumia Denim update has not come yet in Bangladesh for nokia lumia 630 smartphone.

Answer:When will the Lumia Denim update come for the Nokia Lumia 630 in Asian countries?

Indeed and nobody except Microsoft and carriers know when this is going to happen. So you just need to wait till it is made available.

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I received Lumia Cyan update yesterday for my Nokia Lumia 720. After updating I received another update which was windows 8.1 update.
I updated that too successfully. Now everything seems to work fine except the facebook app. when I started it for the first time, It asked for Id and pwd. I entered correctly and successfully logged in. Then in next window it asked for syncing my facebook account with my windows phone. This page had two buttons "configure" and "not now". I chose configure. Then moments later next page comes up which asks for "using facebook photos on your lock screen".
This page also has two buttons like previous page "configure" and "not now". Problem is none of these two buttons are sensitive. Not able to proceed further from this page as not able to press any of these buttons. When I close the app and open it again the same page comes up. I tried uninstalling and reinstalling the app but the problem persists.
Please help

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I don't know which one I should choose: lumia 630 ' 720 or galaxy s4 mini.
What I find important:
1. Privacy
2. Speed
3. Screen
4. Battery life
5. Camera
Can you guys please help me?

Answer:Nokia lumia 630, lumia 720 or samsung galaxy s4 mini?

Go for Lumia 720 and you'll have it all. Camera is terrific. And enjoy a lagfree amazing smooth experience as compared to what touch viz has to offer.

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Recently i have updated Nokia Camera to Lumia Camera for my Nokia 1020. Lumia camera opens very slow and image also appearing as blur. Can some one please help me to recover my Nokia Camera ? I have uninstalled Lumia Camera even i tried in store for Nokia Camera app it isn't available in store.
Please help me to recover Nokia Camera app. :(
Thanks in Advance!!!

Answer:Why isn't my Lumia Camera supported on a Nokia Lumia 1020?

Can you try to find for Lumia camera classic? That version is supposed to be the same with Nokia camera.

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I have a Nokia Lumia 630 running Lumia Cyan on Cricket Wireless and can you give me a guess on when I should receive the update. Thank You for your feedback.

Answer:When will the Nokia Lumia 630 receive the Lumia Denim update?

No clue.
First, we'd have the see the rollout begin, meaning the 630 probably won't be too far behind. My best guess is 8.1 Update 1 + Denim going out later this year, albeit starting.
Second, given the track record of US carriers in rolling out updates, you're probably looking at a few extra weeks or months.

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can u tell me the latest nokia cyan os version & firmware version no. ???????
so that i will check that they will install correct version.

Answer:nokia lumia cyan 8.1 update for lumia 625 in india

can u tell me the nokia cyan os version & firmware version no. ???????
so that i will check that they will install correct version.

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It has been 2 weeks now with no sign for the update on my phone except for the settings updates from the store, when will it come out ?
Thx in advance

Answer:Lumia Cyan for Nokia Lumia 520 release date ?

If you're on AT&T, you've got it already, just check for updates. If you've got the developer preview installed, you need to use the Nokia Software Updater for Retail to roll back to 8.0 first, then update to Cyan.

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So... I have a Lumia 1020 (ATT), and I was trying to roll it back to Windows 8 so that I could get the Cyan update. I know I should have been patient, but I wasn't. I knew that the mini USB connection on my phone was kinda quirky, and sometimes it would connect to my computer when I plugged it in and sometimes it wouldn't (Windows would tell me that it would connect and disconnect, repeatedly, and sometimes it said it didn't recognize the device.)
So while I was trying to do the recovery, it connected and disconnected, and the Nokia Recovery Tool didn't go anywhere. I was hoping that it would but after a long while, it didn't go anywhere again. (it was stuck at 0%...)
I restarted the Nokia Recovery Tool and my Phone...but the recovery tool won't pick up my phone, and my phone is stuck on the red nokia screen.
Is there anything I can do? :(

Answer:Nokia Lumia 1020 Lumia Recovery Red screen

Oh, and I don't know I wasn't logged in. This is my username.
Please help me. I love my Lumia 1020 :(
This is all it looks like, and I can't make it do anything at all...

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My Nokia Lumia 520 has an notification today that an phone update is available which is Lumia denim update(I'm in India).I need to know the exact size of the update as i do not have much internet data left.Please someone help me......

Answer:What's The Size Of Lumia Denim Update For Nokia Lumia 520!

Use wifi

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Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time?

Answer:Nokia Lumia 930/Nokia Icon

Originally Posted by Zachary Boddy Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time? From what I can tell, the difference is the OS it came with. Icon (aka 929)=8.0, 930=8.1

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I turned my phone off. (Nokia Lumia 630) Now it keeps flashing the Nokia logo and vibrating. Its like it is caught in a loop. It is unresponsive to soft reset. I took the battery and Sim card out for awhile but once the battery goes back in the loop begins again. I've had the phone for approx 7 months. I like the phone and would like to resolve this. I'm not sure if it is running Cyan or Denim. Thank for any help.

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i have lumia 630.when i will get update for my phone.

Answer:When will the Lumia Denim come out for the Nokia Lumia 630 in India?

We do not know only Microsoft knows and we are not Microsoft.
But it will come if Microsoft did all the release tests which are needed.

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I got my phone from my brother living in US. I live in India. This is an AT&T Lumia 520. I'm still stuck on Lumia Cyan. My all other friends having Lumia 520 have got their denim updates. Whenever I check for updates, it shows that my phone is up to date. Is it some issue with AT&T? or is it a region issue?

Answer:Why is my Lumia 520 not getting updated to Lumia Denim?

It's because ATT and other US carriers tend to range from mediocre to horrible in terms of pushing updates. (with some odd exceptions like Lumia Black on the 1020, Denim + Update 2 on the postpaid 635...)
I wouldn't be surprised if our ATT 820, 920, and 520's have seen their last update already.
However, for older phones like those, Lumia Denim isn't much of a change, and if you use the Preview for Developers program, you can get onboard 8.1 Update 1 which has pretty much all you need with minimal fuss. :)

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I am using Lumia 710. I want to use nokia drive on lumia 710 for turn by turn voice navigation. My question is: are maps downloaded on nokia drive get regularly updated or not?

Answer:Is nokia drive maps updated?

Yes, they keep the maps up to date.

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"Nokia conference beta" just got update after ages, and the name has changed to "join conference beta."
Changes... Well, haven't checked it out yet. ;)
Has anyone checked out the difference? I dont even remember what was there in nokia conference beta. XD

Answer:Nokia conference beta updated.

Most likely it is just a name change. Microsoft is contractually obligated to phase out use of the Nokia brand from everything they bought with the Lumia phone division, both hardware and software.

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my nokia lumia 625 is not starting only monogram of NOKIA appears and vanishd and appears

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Hi. I updated my 1020 to 8.1 and since then my One Drive is not highlighted on start screen and when go to app page it doesnt do anything when oush it. i even cant uninstall it. anybody with the same problem?

Answer:Nokia 1020 8.1 updated One drive is not highlighted

Has I am having the same exact issue on 1520 8.1

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Which one is advisable to buy lumia 1320 or 920.

Answer:Nokia Lumia 1320 vs lumia 925

Right now, I'd say the 1320. The 920 has served admirably all these years, but is the more dated of the two.

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Seems to load okay but there is no keyboard for me to input my pin number

Answer:updated my nokia 735 win phone , restarted loads ask for my pin no keyboard

Originally Posted by Windows Central Question Seems to load okay but there is no keyboard for me to input my pin number A know and reported iussue by Gabe, they stopped last update because of that, thet reported solution must do a hard reset using the key sequence
Turno off phone
hold vol up then plug charger
keep holdin till a ! mark appears
left vol button and press one key once:
vol up, vol down, power, vol down . Gears should start
Keep charger plugged and let it repeat the installation

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I finally did the update after it had been constantly asking me and now i regret my decision. All my photos that were stored to my SD card are gone and there were some memories on there that i cant get back. Is there anyway to reverse this?

Answer:Updated to 8.1 on my nokia 1520 and lost my photos that were stored on my SD card.

If it was wiped from the mem card then the chances are slim.. Try recuva by piriform.. it is a recovery app

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anybody updated in Lumia 730

Answer:Anybody updated on the Lumia 730?

Updated to what? Denim?
Check the lists here... Use your phone's Region/Country/Model/Carrier or Country Variant. Not where you are. Where your phone reports to be from.Software update for Lumia with Windows Phone 8 - Microsoft - Global
Windows 10 Insider? We have a whole subforum for that: Windows 10 for Phones - Windows Central Forums
Also keep an eye on our News Feed: Windows Central | News, Forums, Reviews, Help for Windows Phone
Sorry I can't be more specific, your request is very vague. Please join the site so you can post replies in this thread should you need more help on this issue.

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It will not sync the calendar with live mail on windows 7 pc

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Sent from my Lumia 900 using Tapatalk

Answer:Can my Lumia 900 get updated to 8.1

Unfortunately not, there is no way to update wp7.5 to wp8

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I just updated my phone... I guess it got touchscreen updated and some visual changes... In screen resolution aspect... Are there any more changes??

Answer:Lumia 535 gets updated

You may want to have a look at this thread. If the update you're referring to is the 15114 firmware update, then it seems that only those with the Dual SIM variant of the L535 are experiencing improvements with the touch screen.

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Just wondering if its worth downloading and trying it out on my DVDs?

Answer:converterlite has anyone any experince of it?

Not used it, but a quick google reveals it installs Babylon Search
Do a google for 'Babylon Search and Converter Lite' and see what you think.

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I want my Lumia 640 from WM 10 roll back to WM 8.1
The problem is my PC works on Linux,so I cannot find how I can Use my PC in this case,as MS has only eyes for Windows.
Is there anybody with the same problem ?

Answer:Updated my Lumia 640 from WM 8.1 to WM 10 disaster !!

Install windows 10. Don't need any product keys, since you have 30 days trial fully functional. Then you can roll back to windows phone 8.1.

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When is the updated version for lumia 720 is releasing in india....
What is the model number and when it is releasing...

Answer:lumia 720 updated versions?

This is all we know - New photos of Nokia Lumia 730 and Lumia 735 hit web before announcement | Windows Phone Central
More may come out in IFA 2014 that starts on the Sept 4th. We don't know for sure.

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When i bought it it was 8.1 os and it had cortana but when i updated it through windows insider i didnt get a cortana there is no cortana i live in syria by the
way if thats gonna help

Answer:i have a lumia 535 updated to windows 10

Under 8.1 some of the settings must have been changed to get Cortana in Syria.
I believe it should still be the same for 10. Here are the settings you need:

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I have been using Lumia 635 and as per the microsoft publication i can receive the Windows 10 Update.
I have downloaded windows insider and updated, but in the phone info i can see as 8.1 only.
Please hlep

Answer:How do I get updated to Windows 10 - Lumia 635?

Windows Phone 8.1 Update 2 is only sent to handsets that require it. It's no longer being installed before Windows 10 as it was before.
When you download the Windows Insider app, you must use the app to enrol in the updates. Just installing the app won't allow you to update to Windows 10 Mobile.

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I've been getting error reports that something has messed with the settings of my Symantec setting so I'm worried my computer might have something on it that I haven't been able to dectect so far using standard scanning methoids.

I'm only learning to be a IT person now so I can't make out most of what HikackThis is telling me yet. Could Someone who's more experinced them me go over the logfile and let me know if their's anything their that shouldn't be please and thank you!

Logfile of HijackThis v1.99.1
Scan saved at 3:26:54 AM, on 15/04/2007
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 SP1 (5.50.4134.0100)

Running processes:
C:\PROGRAM FILES\N... Read more

Answer:Do I have a problem? Need help from more experince it people.

Hello Gold_guardian and welcome to TSF,

As this system is Windows ME, we are limited in the tools we can run to clean this system. Most anti-malware programs and specialty tools have discontinued supporting non-NT based systems as they are quite outdated.

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

Also be sure to carry out the instructions in the sequence listed below.


Download Adaware SE
Make sure it's the newest version and check for any updates before running it. Go to this Site to get the plug-in for fixing VX2 variants. Also make sure to Customize the settings in Adaware for better scan results. Do not run the scan yet--we will shortly.


Download and install CleanUp! but do not run it yet.


Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8. (on some systems this is F5)
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

----... Read more

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Hey everybody, newbie here! Was told to come to this place for some help - so here I am!

OK, well I have the vundo.b Trojan on my laptop. Firstly I don't know much about it, but I have had Norton Internet Security 2005 running well and up-dating since January. So not sure what I have done to pick it up.

I firstly noticed a slowing of Internet pages finalizing in their loading. Then the whole comp slowed up. And as you guys will know I now have most of my memory being used all the time by constant processes. Norton constantly finds the virus now and warns me of it, but says it cannot access the file. I have tried a full scan - which took about 20 hours (no joke, unfortunately). It did find it but then did not seem to be able to quarantine or delete it. And now after closing Norton down it has come up with the warning again.

I have read the sticky about it and how to fix it, but will it still be straight forward with my comp running so slowly?

Any advice/ help would be greatly appreciated!

Thanks, Rich.

Answer:vundo.b - my personal experince so far...

here is a tool to remove it ,i hope.

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When I received windows10 Lumia 730&530&520 in india.

Answer:When I get the update for Windows10 for my Lumia 730 and how do I updated it?

About in 2030 it will be release :)

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i am using Nokia lumia 830 updated to W10 (Latest version). when I click a photo from phone default camera, initially it looks great but after applying finishing touchs (this is default setting of lumia camera app ) it get worse. This problem starts after i first updated it to W10. is there any solution to get this thing sorted out?

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My phone is currently running Cyan with developer preview.
Im from Malaysia and in the Lumia denim page, it says the 620 has updates already available in my country but i have tried many, many times for the past few days to update my phone and my phone still has not received its update.
I have entered the language settings and changed my region back from US to Malaysia and it made no difference.
Why, what am i doing wrong? Do i have to roll back and uninstall the DP to actually get the update?
Edit:Glad to know im not the only one Nizam, thanks for the quick response guys, i appreciate it!!

Answer:My phone can't be updated to Lumia Denim, why?

I have the same problem with my 525. Maybe because Microsoft hasn't release it for dp... So we have to wait I guess.

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The error message is - your account info is incorrect, I have reset my password numerous times but still get the same message,everything was fine before the update, any help would be appreciated

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my phone got updated last night and since then some application run very slow. e.g mail app and internet explorer. is anyone else experiencing similar issues.

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It's been approx. 18 months, I am using this device, I tried to update it with windows 10 however it did not support and I re-installed windows 8.1 at microsoft store. Now some of the apps have been disappeared from store like Amazon also others like flipkart, paytm are not being updated with their latest versions.
Please help to get the issue resolved.

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I've just updated my Lumia 625 to Lumia cyan + wp8.1 here in New Zealand Vodafone NZ... Get updating guys.. So much faster!!

Answer:WP8.1 + cyan Vodafone NZ Lumia 625 updated!!!

Yay :)

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Hi Friends,
has any one updated lumia 920 cv to cyan in India??

Answer:Has any one updated lumia 920 cv to cyan in india ??

No, its not released yet...hoping for tonight

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Hi, I own a Lumia 520 and I'm thinking of buying Lumia 620!! What do you think? Does it lag? Is front facing camera good enough for Skype video calling? Is there any problem you get on your phone? Is it upgradeable to windows 10?

Answer:Does anyone own Nokia Lumia 620?

1) No it doesn't lag much.
2) FFC is just 0.3 mp so don't expect too much. Its decent when in good lighting conditions.
3) The only problem is terrible battery life and the heating up when using cellular data but that can be attributed to pfd.
4) Yes it is upgradable to WP10 just like all WP8 Lumias.

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Question: Nokia lumia 521

How do I sign out of my Microsoft account on my Nokia Lumia 521

Answer:Nokia lumia 521

By resetting the phone.

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I have nokia lumia 730. I don't know is it a 4g set or not. So plz clarify...

Answer:does nokia lumia 730 a 4g set ?

Hi, yes the Lumia 730 supports 4G. Nokia Lumia 730 specs
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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for last three days i have difficulty in sending messages thru viber or call thru viber,or respond to messages in yahoo mail which only shows subject but no body of mail or respond to skype messages or calls
viber says: 1. oops some error occurred,try again or
2.unable to connect to viber service. check your connectivity and try again
in yahoo mail: it keeps showing downloading or sending as the case may be,
skype: message box unable to send message. it sits in the box.
i have bradband wi fi connection. whatsapp working fine
thank you for your help

Answer:nokia lumia 520 win 8.1

How fast is your Internet?

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Question: nokia lumia 610

My computer has failed to detect my nokia. Please advice

Answer:nokia lumia 610

Can you provide more information please?
What computer OS?
Is this a new occurrence or is this your first time trying to connect?
Did you recently update your phone?

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Question: nokia lumia

i have lost my photos while upgrading my. . how can i restore them back. .

Answer:nokia lumia

If you haven't backed them up on your computer or OneDrive and if they're not sitting on your SD (assuming you have one) then they are gone. My guess however is that you didn't lose them but haven't set your SD card as the source for you photos.

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When I try to make a purchase in app or in store it says "Purchase couldn't be completed try again later"

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Question: Nokia lumia 520

My camera in Nokia Lumia 520 is not functioning. I tried to open but it return to the main screen again and again I have tried the soft and hard reset still my camera is not working plz help me...... :(

Answer:Nokia lumia 520

My wife's 720 had the same issue. Turned out the camera sensor was broken. Take it to Nokia care

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Question: nokia lumia 520

when i install whatup, it got stuck with 'creating favorites'
,please share the information, how to solve this

Answer:nokia lumia 520

Try reinstalling the app. If that does not solve the issue , try a soft reset by holding volume down +lock button until your phone vibrates and reboot itself.

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Question: Nokia lumia

Lumia 530 denim update

Answer:Nokia lumia

Sunday at 5.30pm and 23 seconds when the pigeon flies by the sun.......

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Question: nokia lumia 820

how to install themes in nokia lumia 820

Answer:nokia lumia 820

What do you mean by themes?

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Question: Nokia Lumia 635

I was thinking about buying the Nokia Lumia 635 from a Microsoft store, I was on a live chat with a representative, I asked about a warranty for the Nokia Lumia 635, they said that the warranty for the Nokia Lumia 635 is only available in stores, which is no problem for me, but they could not give me details since it's only available in stores, so I would be very happy if someone could give me the details for the warranty for the Nokia Lumia 635 from the Microsoft store.

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Question: Nokia Lumia 620

i carelesssly dropped my lumia 620 in water. Now my mobile is working fine. Only problem which i am facing is the vibrator gets over heated during mobile usage and even when the mobile is in switch off and during mobile charging. Sometimes it shows the discharge is about 48%. During charging my mobile it shows the charging symbol but actually it donot. Can anyone give me remedy to solve this problem.

Answer:Nokia Lumia 620

Originally Posted by hari038 i carelesssly dropped my lumia 620 in water. Now my mobile is working fine. Only problem which i am facing is the vibrator gets over heated during mobile usage and even when the mobile is in switch off and during mobile charging. Sometimes it shows the discharge is about 48%. During charging my mobile it shows the charging symbol but actually it donot. Can anyone give me remedy to solve this problem. I'd say replace the battery and see how you go - vibrator can be turned off for pretty much everything.

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Question: Nokia Lumia 635

Hi I reset Windows Phone Nokia Lumia 635 and can not access the new app store

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First of all Hi Everybody,
Its been 1 month usage of lumia 730 and this phone is amazing. Before i used lumia 610 for 2 yrs+. I like only Lumia series so brought this one which has more RAM, option for SD card and bigger display.
But I have f/g issues. Please can anyone give me solutions for it ?
1. Double Tap always doesn't work, sometimes I need to use power button. Its not a big problem but still I really want to use double tap all the time. If I keep my phone ideal for 10 mins and double tap it does't work.
2. There is no proper music app nor video app, I have copied 100 songs from pc into my phone. Later I have changed the name of few songs but still in xbox music it shows the old name of the song . I went into files section and saw the name of the song & there I found updated name of the song but not in xbox music.
3. If I play heavy games like brother in arms, FIFA 05, assassins creed for 10 mins the phone is getting heated up. if play more than 15 mins then whole phone is like burning. Is it common problem for everyone ? Previously when i used lumia 610 I never this problem, I used to play hrs in 610.

Answer:Can I get some help with my Nokia Lumia 730?

This is a good written post . Please register at WC so you also can reply on comments. So I hope we soon can welcome you as member.

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Question: Nokia Lumia 735

I am considering the new Nokia Lumia 735 phone. I know it has 1gb ram. I currently have a Nokia Lumia 625 which has 512mb. Although WP OS is really efficient for smaller phones, I sometimes see "resuming" which gets annoying. Also the phone is rather aggressive when closing apps and is difficult to multitask on.
So just wandering how good multitasking is on Nokia Lumia 735.

Answer:Nokia Lumia 735

I own a Lumia 625 too i want to upgrade to Lumia 730 too. That phone has a flagship processor (though not very well clocked), 720p screen, and 5 mp ffc. It's an upgrade in every aspect from the 625. you should go for it

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So I must have clicked on something and now every time I turn on my new nokia lumia 630 I can't use it because there is a voice telling me what i click on and a yellow box shows up around it. how can i fix this?

Answer:Why can't I use my Nokia Lumia 630?

You have enabled NARRATOR.
You have to hold down the volume up button and the Windows logo button at the same time
See attachment how to switch it off.

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Hey everyone, Just moved from Apple to Windows and although my sim is not activated yet I can still use WIFI etc.. All the apps are on the home screen and they all say ' Attention Required - Tap Here' which when I tap, it states that I need to update my date of birth on my microsoft account which I have done - twice and it still won't update the apps and download them... Any ideas ?
My colleague who also has the same phone hasn't had any issues
Very strange

Answer:Nokia Lumia 930 help !

If u saved ur birth date. Den go to settings>email+accounts and den update Microsoft account.

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Question: Nokia Lumia 720

i have been having a problem since last week that my Nokia Lumia 720 response by itself ... i dont do anything but it responses by itself , plzzz help . is it virus problem ????? what could be the problem and its solution .. plzzz help

Answer:Nokia Lumia 720

Try a soft reset and see if that helps to start with

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Screen is broken, but Everything is working fine , i went to nokia care they say 7000 rs for changing the display i was shocked. one screen is worth for one phone price

Answer:Should I just buy a new Nokia Lumia 730?

Always eBay..... Shop around and then get a screen and repair yourself of get a good repair shop to do it for you

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Question: Nokia lumia 520

Can I add another phone type description to my contacts on lumia 520?

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