Computer Support Forum

On my Nokia Lumia 920 8.1, why are my contacts disappearing after the update?

Question: On my Nokia Lumia 920 8.1, why are my contacts disappearing after the update?

I know this started happening a while ago but am now just getting to the point of figuring out if it can be fixed.
From my searches online I see that other people have had similar problems but didn't find any resolutions.
Here's an example of what's happening.
This morning I updated the address of a contact. Saved the address update. Then saved the contact information. Clicked on the button to go to the main window. Clicked on the contact tile. That specific contact no longer is displayed. I have Contacts set to display all (ie. not filtered).
I re-entered that contact with the new information.
The only thing that it syncs with is outlook.com.
I looked at my contacts in outlook.com there are now 2 contacts for that same person.
Any ideas how I can fix the problem?
Thanks

Relevance 100%
Preferred Solution: On my Nokia Lumia 920 8.1, why are my contacts disappearing after the update?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: On my Nokia Lumia 920 8.1, why are my contacts disappearing after the update?

Edit and remove one.

2 more replies
Relevance 91.43%

Nokia Lumia after Windows 8.1 update does not sync contacts with Whatsapp . I have 6.000 contacts in Google Mail and Hotmail, help please .
Also Windows Outlook does not sync properly .

Answer:Nokia Lumia after Windows 8.1 update does not sync contacts with Whatsapp

I have the same problem !!!
Have you tried to restore the OS to factory settings?

2 more replies
Relevance 84.46%

I have bought new lumia 730, now I wanna transfer contacts & messages from Nokia E7 to LUMIA 730.
please reply me ON : <mod edit e-mail address removed>

Answer:How can I transfer contacts & messages from my Nokia E7 to NOKIA LUMIA 730?

Use the transfer my data app that comes pre installed in your new phone.
Follow the steps in the app.

3 more replies
Relevance 82.82%

if my microsoft account is involved i dont remember my account name, or the password, i dont know how to save to icloud, or access it back again, when i try to move things from my phone to pc, i can move videos, playlists etc but not my contacts. there is an option on settings to transfer my data from your old phone to yr nokia 920, but i dont know if this will work transferring from one nokia to another nokia

Answer:how do i transfer my contacts from my nokia lumia 920 to my new nokia 425,

Transfer my data app. Or reset your password for your email by clicking forgot password on the login page on a computer.

2 more replies
Relevance 79.54%

I have a nokia lumia 630 and use two POP3 email accounts. If I link these to a hotmail account they remain on my phone, but take a while to arrive. If I set up POP3 accounts they disappear from the phone after a few minutes, but remain on my laptop. How can I keep these emails on my nokia lumia 630?

More replies
Relevance 79.13%

How do I transfere my Contacts from the phone to the SIM-Cart on Nokia Lumia 610?

Answer:Contacts on Nokia Lumia 610

I'm not sure you can do that. I know you could probably import from the SIM, but I don't think you can export it.
Your contacts should be synced with your MS account (people.live.com) so if you're trying to move to another phone you can sign into your MS account on that phone.

3 more replies
Relevance 78.31%

how to transfer contacts from my nokia e72 to the new lumia 720

Answer:how to transfer contacts etc from nokia e72 to lumia 720

Transfer my Data | Windows Phone Apps+Games Store (India)
Like would be appreciated :)

2 more replies
Relevance 78.31%

I need Transfer every details of my Contacts to my PC, and continue to transfer to another device (Samsung probably)

Answer:How could I save all my contacts from Nokia Lumia 610 to my PC?

If your aim is just to get your contacts on your samsung phone, just add a new Microsoft exchange server account (the one microsoft account you are using on your Lumia) on your Samsung phone, turn sync and internet connection ON...and there you go...all your contacts appear in your samsung phone.
Take backup of the same (as it is possible on Android device) ;)

2 more replies
Relevance 78.31%

Been using this phone for a couple of weeks and suddenly the box contains my contacts has disappeared from my screen. Have tried switching phone off and back on, removing and replacing the sim but no change.

Answer:Contacts have disappeared from my nokia lumia 635

Originally Posted by Windows Central Question Been using this phone for a couple of weeks and suddenly the box contains my contacts has disappeared from my screen. Have tried switching phone off and back on, removing and replacing the sim but no change. What do you mean by 'box contains contact'? is it People hub tile?

2 more replies
Relevance 77.08%

My contacts to my email on my PC from my Nokia lumia ?

Answer:How do I transfer my contacts to my email on my pc from my Nokia Lumia?

Originally Posted by Windows Central Question My contacts to my email on my PC from my Nokia lumia ? Try tying your email to Outlook. Enable sync on your phone. When you connect to the network, your contacts will be there

2 more replies
Relevance 77.08%

Since my phone is switching off i decided to reset my phone. So Will my contacts be deleted if I reset My Nokia Lumia 520?

Answer:Will my contacts be deleted if I reset My Nokia Lumia 520?

They will be deleted from the phone with a hard reset, but will re-download back to the phone after the reset. It may take d some time, depending on how many contacts you have.

more replies
Relevance 77.08%

I have managed to remove them from my PEOPLE list, but if I go to type a message and select who to send it too, may facebook contacts all still appear! any help??

Answer:How do i remove facebook contacts from my Nokia Lumia 625?

Go to the settings in the Facebook app, go to " Connect With my Phone" and select off

6 more replies
Relevance 77.08%

Nokia lumia 620 to sony experia

Answer:How i copy my contacts from my nokia lumia 620 to other phone??

Originally Posted by Windows Central Question Nokia lumia 620 to sony experia Sony should get already installed an app or function like Move my Data or Transfer Data or something like that. Enable that and follow instructions, it uses bluetooth on both phones after pairing them.
Elsewhere, the longest way is to export your Contact from you web account Hotmail.com in a .xml file and import them to your Experia web Gmail.com account, so phone later will sync data by internet, same as Lumias

more replies
Relevance 77.08%

I have just got a Nokia Lumia 635 to replace my Blackberry but cant find an easy way to transfer my 500+ contacts from my Windows PC.

Answer:How can I transfer Contacts from Outlook on my PC to my Nokia Lumia 635?

EASY (too easy)
SETTINGS >> Email & Accounts - sign in with the Outlook account (it does NOT have to be your primary acct) & check sync Contacts

3 more replies
Relevance 77.08%

I am trying to save the contacts list more safely, not just in the phone, but on the SIM card as well. It was so easy on my previous Nokia phone, and with a modern Android, it seems to be completely impossible. Any ideas?

Answer:On my Nokia Lumia 630, how do I save the contacts to the SIM card please?

Not possible anymore but if you use a Microsoft account on your phone they also are stored in your outlook account.

2 more replies
Relevance 77.08%

ihave tried using bluetooth i have tried downloading from samsung kies to my laptop which said i was successful but did not tell me where to find them

Answer:How do I transfer my contacts from a gt18160 to a Nokia Lumia 735?

Your contact you will find in the PEOPLE hub.
What you also can do is
- copy the contact on the SIM card of your gt 181600 and and than place your SIM card in the lumia and in People hub import contacts from SIM.
-And the account you used in your gt 181600 in SETTINGS > email + accounts > add new account

5 more replies
Relevance 77.08%

I need to add my contacts from my phone to my sim card, is this possible?

Answer:Can I copy my contacts to my sim card on my Nokia Lumia 630?

Some phone's support it based on what ROM variant they're are running. If your phone has a compatible ROM then you should find that options under settings >> swipe to people >> export contacts to SIM

2 more replies
Relevance 77.08%

I got a massage for update. approved. it took a while.
now most of my contacts dont show but if dial it myself ( I have some them kept on my iphone ...) my nokia recognise the contact

Answer:Contacts are missing after updating nokia lumia MS 10

try thishttp://forums.windowscentral.com/win...e-14291-a.html

more replies
Relevance 77.08%

Hi,
I have a Nokia Lumia 630 and whilst it stores all contacts from an Exchange account on the handset perfectly well when Bluetoothed to my car (Hyundai i40) none of the contacts show on the car interface?
Is there a way wherein you can transfer your contacts over?
Thanks

More replies
Relevance 77.08%

i am unable to transfer contacts from phone to computer

Answer:How do I transfer contacts from my Nokia Lumia 720 to my computer?

On your PC go to your MS email account on line. Select people. At the top of the page, manage. Export the contacts in one of the available formats. The file will be downloaded to the PC

2 more replies
Relevance 77.08%

Hi,
When looking up a Contact from my directory my Lumia 520 auto dials the number as soon as it is visible whether or not I request it to. Is it possible to turn this off

Answer:Nokia Lumia 520 Auto dialling from Contacts

are you sure ur not touching the call option

7 more replies
Relevance 77.08%

Windows Live ID does not show contacts at all - never mind contacts export option it talks about on the net. At a loss. Please can someone help me.

Answer:How do I transfer contacts from a Nokia Lumia 610 to iPhone 6?

If your phone was logged in as a Windows account and in the Phone settings/accounts Contacts is checked to sync, then from outlook.com you'll see the settings and export them.
Or, add an iCloud account to your Windows phone and they'll go straight to your iPhone.

2 more replies
Relevance 76.26%

i want to transfer contacts from my lumia 625 to a pc. what programme do i need

Answer:How do I download pc suite for the Nokia 625. How do I transfer contacts from the Lumia 625 to pc?

If u have a windows 8.1 pc with same MSFT ID then the contacts are synched in the people app

4 more replies
Relevance 76.26%

I am trying to import the Groups of gmail contacts in "people" (contacts) from Nokia Lumia. It does not work. Any idea how to solve this?

Answer:How to import gmail contacts groups on my Nokia Lumia?

Did you go to the people app and then ticked Google in the FILTER CONTACTS? You can access it by pressing the words next to "showing" which is located on top of the list. Don't forget to press ?

2 more replies
Relevance 76.26%

My daughter downloaded cortana on her lumia 635 the phone has somehow found an old microsoft account and we are unable to change the email address to her current one. since then she has lost all her contacts and photos. I plugged phone into computer and can access the photos so they are still on the phone but not accessible on the actual phone can't access the contacts on computer though.

Answer:Why am I unable to access contacts or photos on my Nokia Lumia 635?

Find out the whole story. You can not just download Cortana. It is part of an update.
Cortana will not activate on a child's account if she is under 13. May be the reason the account was changed.
Copy the media you want to save to the PC and reset the phone, recover using her account.

2 more replies
Relevance 76.26%

Hi all
I have bought a new Lumia 630 from an iPhone 5 and as a whole liking the phone to be honest. But having one problem and that is when i transferred all my contacts from my IOS device some of my contacts i am not able to text and i do not know why and is getting quite annoying as i cannot receive texts from those individuals
thanks in advance

Answer:text message contacts not working from IOS nokia lumia 639

Did you turn off imessage on your iPhone 5? I'm betting the contacts you are having issues with are iPhones. Try turning off imessage on the iPhone. If that doesn't work you might have to make some changes to your Apple account. And if that doesn't work. Have your friends make sure they do not have your phone # setup as an iPhone. I know this because one of my friend has went thru this issue.. imessage is a pain in the **** when going to a different OS.
Here is an article back from May about apple getting sued over it. I haven't seen or heard anything since. Apple sued over disappearing iMessage texts sent to Android users - CNET

2 more replies
Relevance 76.26%

Bought AT&T version of Lumia 950 from MS store on line. Took it to AT&T local store and they did the account transfer work. On AT&T website, they indicated that a "transfer" app could be downloaded to the old and new phones. The download for the old phone(920) worked fine. However, download for the new phone(950) would not complete. So, I tried the alternate method of getting the transfer app. This involved texting "transfer" to 6565. This procedure informed me that the transfer program did not support the new phone. Any ideas on how to get this data transferred?

Answer:Having trouble transferring contacts and data from Nokia 920 to Lumia 950

Contacts are normally saved to your Microsoft account. So when you sign into the new phone using the same Microsoft account, contacts should be synced.
As for photos, SMS and apps, to settings and backup them. Then on your new phone just restore from the backup.

more replies
Relevance 76.26%

hi im trying to save my contacts from my lumia 625 to my sim card as I had a dud update a few months ago and im having to wipe the whole phone to bring it back to the latest download because I cant use my phone.. someone please hellllppppp meee.

Answer:How can i save contacts from my phone to sim card (I have a Nokia Lumia 625)?

If you're planning to use Lumia -which is yes- you only need your MS account, contacts are automatically synced with the cloud
Note that you can extract contacts and save them on the SD card, put move them to PC, after wiping up, import them.http://www.windowsphone.com/s?appid=...7-25eddccbebf2

2 more replies
Relevance 76.26%

I've had the Lumia 920 for 2 years and have a lot of APPS, pictures and data on it. I just purchased a Nokia Lumia 640 and I want to be able to save all my data to put on new phone.

Answer:Saving all pictures, apps and contacts on my Nokia Lumia 920

OneDrive.

more replies
Relevance 76.26%

On my list of contacts under "People" I have a profiles for friends containing details of phone numbers and other contact details.
For one contact in the "profile / call mobile" I have an up-to-date mobile phone number under which is written in small letters "Outlook".
For the same contact I also have a second "profile / call mobile" an old, no longer valid mobile phone number under which is written in small letters "Facebook".
I have tried without success to delete the second "Facebook" entry as it is obsolete.
On her Facebook page in the "About" section under "Contact and Basic Info" there is no telephone number shown.
Can anyone tell me how I can delete the obsolete telephone number under "call mobile" and above the word Facebook"?
Many thanks in advance

More replies
Relevance 75.85%

I have been using the calendar on my phone only (Windows 8.1), and do not use the calendar in my Outlook account on my PC. I'm assuming the phone is syncing with this Outlook calendar which is empty. I only want to sync my email (via my Optusnet account) on my phone and NOT the calendar as it's more convenient to use the phone calendar.
I can't find any way of doing this.
I've seen suggestions for turning off calendar deletions via Outlook.com, and although I have an Outlook.com account I don't use it.
Any suggestions for fixing this so I can keep the calendar history on my phone?

Answer:How can I stop my previous calendar entries disappearing from my Nokia Lumia 520 phone?

Hi and welcome to WindowsCentral. Unfortunately that is how it works in Windows Phone 8.1. Old appointments automatically removed from calendar

1 more replies
Relevance 75.44%

I have a Lumia 1020. And I cannot remove the Facebook contacts from the phone dialer app. When trying to make an outbound call using the PHONE app, all my FACEBOOK contacts are showing up.
I have the FACEBOOK contacts filtered out using the PEOPLE app settings...
The FACEBOOK CONTACTS DO NOT SHOW IN THE PEOPLE APP, JUST IN THE282 PHONE DIALER in the contacts part.

Answer:How do I remove Facebook contacts from Phone App? [Nokia Lumia 1020]

What OS version and firmware version are you running on your 1020?

7 more replies
Relevance 75.44%

every time I try to access my messages or go onto my contacts, my phone simply resets itself and makes it impossible for me to access anything, I need help please.

Answer:Why does my Nokia Lumia 520 keep resetting when I open apps/messages/contacts?

Check if a soft reset will help.http://www.windowsphone.com/en-us/ho...start-my-phone
If that does not help I would recommend a factory restore.
Or use the Lumia software recovery tool.http://forums.windowscentral.com/e?l...token=oLnMQO3H

2 more replies
Relevance 75.44%

i missed my contacts icon on my nokia lumia phone,how can i get it back .help me

Answer:i missed my contacts icon on my nokia lumia phone,how can i get it back .help me

Originally Posted by WPCentral Question i missed my contacts icon on my nokia lumia phone,how can i get it back .help me Just add email ids in email+ accounts in settings.. All your contacts will sync

2 more replies
Relevance 75.44%

some contacts displaying contacts and numbers and some just numbers alone when receiving calls

More replies
Relevance 75.44%

I'm handing my old phone over to my mum but I want to change the Microsoft account on the phone from my account to hers. I understand you need to completely reset the phone to do this, but I wondered if there was a way I could keep my contacts?
Obviously I can't save them to my Microsoft account because that would completely defeat the purpose as I'd have to sign back in!
Any help would be appreciated!
Cheers!

Answer:Want to reset my Nokia Lumia 520 to change the Microsoft account, but want to keep my contacts?

Do you want her to have all of your contacts, or do you want to transfer your contacts to a new phone?
If the latter is the case, which new phone did you get?
Sent from my Nexus 7 (2013) using Tapatalk

6 more replies
Relevance 75.44%

All contacts are visible in phone but if i search means it is showing that , no contacts are there in it

Answer:i updated my nokia lumia 625 to 8.1 os, contacts search option is not working in it

I think you should know about contact filter

2 more replies
Relevance 75.03%

by post 2014 Lumia Windows phone i mean Microsoft Lumia 532 because that's what i intend to buy

Answer:How to transfer contacts from Nokia 301 to any post 2014 Lumia Windows phone?

It can transfer contacts through Bluetooth

3 more replies
Relevance 75.03%

my phone will not recognize my 32 sd card, was told to reset and it will work

Answer:If I reset my Nokia Lumia so my sd card will work, will I lose my phone contacts?

You must check first if your Lumia device is compatible with 32GB cards - some older ones are not.
Then, if you have your phone contacts synchronized and backed up to your Microsoft account, then you should be able to restore them back after resetting your phone - since resetting your phone will erase everything from it (including contacts). To check this, login to your people.live.com account and see if your contacts are listed there.
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

more replies
Relevance 72.57%

I received Lumia Cyan update yesterday for my Nokia Lumia 720. After updating I received another update which was windows 8.1 update.
I updated that too successfully. Now everything seems to work fine except the facebook app. when I started it for the first time, It asked for Id and pwd. I entered correctly and successfully logged in. Then in next window it asked for syncing my facebook account with my windows phone. This page had two buttons "configure" and "not now". I chose configure. Then moments later next page comes up which asks for "using facebook photos on your lock screen".
This page also has two buttons like previous page "configure" and "not now". Problem is none of these two buttons are sensitive. Not able to proceed further from this page as not able to press any of these buttons. When I close the app and open it again the same page comes up. I tried uninstalling and reinstalling the app but the problem persists.
Please help

More replies
Relevance 72.57%

Lumia Denim update has not come yet in Bangladesh for nokia lumia 630 smartphone.

Answer:When will the Lumia Denim update come for the Nokia Lumia 630 in Asian countries?

Indeed and nobody except Microsoft and carriers know when this is going to happen. So you just need to wait till it is made available.

2 more replies
Relevance 72.16%

I have a Nokia Lumia 630 running Lumia Cyan on Cricket Wireless and can you give me a guess on when I should receive the update. Thank You for your feedback.

Answer:When will the Nokia Lumia 630 receive the Lumia Denim update?

No clue.
First, we'd have the see the rollout begin, meaning the 630 probably won't be too far behind. My best guess is 8.1 Update 1 + Denim going out later this year, albeit starting.
Second, given the track record of US carriers in rolling out updates, you're probably looking at a few extra weeks or months.

2 more replies
Relevance 72.16%

can u tell me the latest nokia cyan os version & firmware version no. ???????
so that i will check that they will install correct version.

Answer:nokia lumia cyan 8.1 update for lumia 625 in india

can u tell me the nokia cyan os version & firmware version no. ???????
so that i will check that they will install correct version.

2 more replies
Relevance 72.16%

My Nokia Lumia 520 has an notification today that an phone update is available which is Lumia denim update(I'm in India).I need to know the exact size of the update as i do not have much internet data left.Please someone help me......

Answer:What's The Size Of Lumia Denim Update For Nokia Lumia 520!

Use wifi

7 more replies
Relevance 69.29%

I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ?

Answer:How do I clear error codes 800704CF from Nokia Lumia 530 and 80072F30 from Nokia Lumia 530

Originally Posted by Windows Central Question I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ? If you're trying using data carrier, check your APN Internet settings, ask your carrier for correct ones.
Elsewhere, use Wifi and do a soft reset

more replies
Relevance 68.47%

i want to update my nokia lumia 520 to 8.1 through PC ? is there any software for this if there please tell me dear

Answer:How can I update my Nokia Lumia 520 update 8.1 through pc suite attaching data cable ?

Originally Posted by Windows Central Question i want to update my nokia lumia 520 to 8.1 through PC ? is there any software for this if there please tell me dear PC Suite does not work with Windows Phone. Updates are only Over The Air... OTA.
You can update your phone via PC, however, it wipes your phone completely clean.FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA
I'd recommend backing up prior to using this and only do this if you're not worried about possible information loss.

2 more replies
Relevance 68.06%

Hey guys!
I have decided to switch to nokia and i just love lumia 930 . Shall i bye bye it or wait it for a new handset.
Does anyone have any idea of the release of 1530 or 1030??

Answer:Decided to switch to Nokia: Shall I buy Lumia 930 or or wait for a new Nokia Lumia handset?

there's no rumors of any 1030, 1530, or any new top-of-the-line device.
I'd just pull the trigger now and get a 930.

4 more replies
Relevance 68.06%

I backed up all my apps and setting I thought. I've got everything back except my contacts.

Answer:I rest my Nokia Lumia 822 and I can't get my contacts back, how can I get them back?

Contacts typically Sync with an email account - e.g. Outlook.com/gmail. So check online in those for where it is and then in the Phone/Accounts, make sure Contacts sync is checked.

2 more replies
Relevance 67.65%

I will be purchasing a Nokia lumia 822 from amazon and I have a few questions about the updating process. It would be greatly appreciated if someone or a few people could answer these questions.
1.)The phone comes with windows 8(upgradable to amber) yet black and the preview for developers are also available. So my question about that is, will the phone skip amber and go to black or update to one then the other? Before I install dp 8.1.
2.)I know the action center is a big step up for windows phones along with cortana and the rest of the stuff that comes with the dp update but, how much is the battery life affected by the updates compared to not updating at all?
3.)How much internal memory does each update take up along with all of the updates for the apps that are already preinstalled into the phone?

More replies
Relevance 67.65%

When ever I'm trying to update my phone it gives error update is downloaded but can't open (8018830f)

Answer:I'm mot able to update my nokia Lumia 920

Have you checked how much memory you have available? The download / unpack operations require A LOT of spare memory.
Have you soft reset your device? Power and Vol down until phone vibrates. The only other option that I had with my sons phone was to keep trying at various times of the day.
Best of luck

more replies
Relevance 67.65%

Hello,
my mate who owns Nokia Lumia 525 has a problem. Yesterday his 525 showed announment, that he can update his firmware, so he tried.. and failed.. Tried 3 times with just reseting, hard reseting.. and can't install it. Can someone tell what's the problem and how to fix it?
The error code:
The update was downloaded, but couldn't be opened. (80070002)

More replies
Relevance 67.65%

Presently I am using Nokia lumia 800 with Operating system 7.8 version and the ways to update the same to 8.0 OS

Answer:Can i Update my Nokia lumia 800 from OS 7.8 to 8.0?

Sorry but no that is not possible.

more replies
Relevance 67.65%

i changed the registration of it to lumia 830, so i got anniversary update since microsoft left of lumia 520 from getting win 10 update

Answer:why my NOKIA LUMIA 520 not getting .189 update??!!

Originally Posted by Windows Central Question i changed the registration of it to lumia 830, so i got anniversary update since microsoft left of lumia 520 from getting win 10 update join our forums to tell us in brief what your issue is, to begin lumia x20 series devices are not supported for insiders, and to fetch the update you tweaked your registry and got he AU but now you are unable to get the latest build, i believe to get the latest build you will have to go thorough the same tweaks again as this trick is more of less old and MSFT must have plugged it.

1 more replies
Relevance 67.65%

Windows central question

Answer:Will be update nokia lumia 530?????

What's the question?

5 more replies
Relevance 67.65%

My Lumia 830 is having problems updating to the newest technical preview build, the first update to 10166 works fine, next I search for more updates to go to 10512 and when I find it, it downloads fine just when it reaches the install with the cogs. It finishes then restarts the process but no loading progress happens and after a few seconds I get an unhappy sideways facing face. then it goes to the nokia splash screen before switching off. This process keeps happening

More replies
Relevance 67.65%

Does anyone know when the public release of the update 1 for Nokia Lumia 630? I'm gettin anxious ? I wanna use the folders. LOL

Answer:Update 1 8.1 Nokia Lumia 630

Depends on the ROM on your phone. Plus the official update is expected sometime late this year which would be bundled with the Lumia Denim update. If you want to get it now you can always get enrolled in the Preview for Developers program and download it right away

2 more replies
Relevance 67.65%

lumia 720 can get update windows 8.1 or not?

Answer:Will Nokia Lumia 720 get 8.1 update?

Yes, the 720 will get the official WP8.1 update.

2 more replies
Relevance 67.65%

When windows 10 update over ota. Update.

Answer:WHEN nokia lumia 625 get wp 10 update OTA.

Yet another "When Windows 10?" thread, we get way too many of these. Therefore this will be closed.Please read this discussion here:http://forums.windowscentral.com/win...rs-inside.html

more replies
Relevance 67.65%

please i just got nokia lumia 521 and am trying to update it to wp 8.1 but i am been told to use the developers preview app if i have registered add an app developer but in trying to do so am been ask to input my credit card details which i dont have, please is there not any other way i can update my 521.

More replies
Relevance 67.65%

I cannot seem to update my Nokia lumina 520 because when I click updates it takes me to a page that requires my name and birthdate to continue. I can put in my name but the drop down menus for the birthdate can only be selected but not opened. No drop down menu appears so that I can put it in. I tried turning it on/off to see if that was the problem. I also tried to turn it horizontally to see if that would work, both failed. Suggestions are appreciated.

Answer:Why am I not able to update my Nokia Lumia 520?

It sounds like you need to have your parent set up My Family or you need to add additional information if you are not a minor. https://www.windowsphone.com/en-us/h.../my-family-faq
The information should be able to be added to the Microsoft account using a desktop PC browser to sign in to the account.

2 more replies
Relevance 67.65%

is there any gdr 1 update for nokia lumia 630.......

Answer:gdr 1 update for nokia lumia 630

If you enroll in the preview program its for most devices, 630 included.
Otherwise, it likely won't appear officially OTA for devices for a while, as the 8.1 rollout is still in motion.

2 more replies
Relevance 66.83%

I keep hearing that update for the Lumia 929 is coming soon but does anyone have of idea when?

Answer:Nokia Lumia 929 - Windows 8.1 Update

I assume you mean for Verizon? I heard it's going to be released the same time as Ghostbusters 3 hits the big screen. But seriously, this waiting for the update is so annoying...NOBODY seems to know what is going on.

3 more replies
Relevance 66.83%

windows insider is also not working in my nokia lumia 720

Answer:can i get windows 10 update in my nokia lumia 720 with 8.1 os

Originally Posted by Windows Central Question windows insider is also not working in my nokia lumia 720 Did you get the release preview ring (the only you can choose)? As far as I knew , they re-opened Insider program to newbies

more replies
Relevance 66.83%

My wife has a Nokia Lumia 520 purchased about 2 years ago. It is running Windows 8.0. As far as I know, she has never received an over-the-air invitation to download the update to 8.1. When we attempt a manual "phone update" through the settings, it says the phone is up to date. I have a Lumia 520 purchased about 6 months ago. I received the invitation to download 8.1 in early August, and did so successfully. So, wondering why one phone seemingly does not have access to 8.1

Answer:Why won't my Nokia Lumia 520 update to Windows 8.1?

Well it might be a software glitch? You could try connecting her phone to Nokia Software Recovery which should be able to upgrade her to Cyan if that's the latest version available for her phone. Do keep in mind that this process would erase her phone settings and data so do keep a backup before proceeding.

2 more replies
Relevance 66.83%

I don't have the 8.1 update yet and I live in the UK and own a Nokia 920 Lumia. I have checked to see updates every day and have it set to update automatically. When is the 8.1 update?

Answer:I live in the UK and own a Nokia 920 Lumia. When will I get 8.1 update?

8.1 + Lumia Cyan is available for all UK 920's.
Check with your carrier. You could also use Nokia (now rebranded as Lumia) Software Recovery Tool. It would wipe all your data, but you can restore backup during set up. Just run backup before using the tool which will only flash the latest approved version for your device.Availability in Europe - NokiaFAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

2 more replies
Relevance 66.83%

Hey, I am trying to install windows 10 technical preview in Lumia 520?
1) I registered to insider successful
2) download windows insider
3) Get Preview
4) I try fast ring ,then 10 sec reboot
5)after that phone reboot but when I check update no update your phone is upto date.....,
6) I reset my phone 5 times and I try all rings

More replies
Relevance 66.83%

windows insider is also not working in my nokia lumia 720

Answer:can i get windows 10 update in my nokia lumia 720 with 8.1 os

Originally Posted by Windows Central Question windows insider is also not working in my nokia lumia 720 the short answer is that you can't install W10M since your device has 512MB RAM which is below the threshold
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

more replies
Relevance 66.83%

can we update windows 8.1 in nokia lumia 525

Answer:Can we update the Nokia Lumia 525 to Windows 8.1?

Originally Posted by WPCentral Question can we update windows 8.1 in nokia lumia 525 yeah cyan update will release soon for lumia 525

4 more replies
Relevance 66.83%

I tried updating my lumia 720 several times but these numbers (801882cb) restricted me from downloading the update... how can I over come these problem?

Answer:Why is my nokia lumia 720 not getting updated when I try to update it?

When attempting to install Windows Phone 8 update, you may receive this Error Code: 801882CB.
Cause and resolution: In most cases, this is a network connectivity error. Make sure that your device has a good connection to the Internet, through Wi-Fi or Cellular

2 more replies
Relevance 66.83%

i updated my phone through wifi and now the phone turns on and off loads the vodaphone screen then nokia screen then i see two gears working on my screen then it just repeats this the volume and power button doesnt work !

More replies
Relevance 66.83%

I mean has Microsoft made any official announcement regarding the update??

Answer:Will my Nokia Lumia 520 get Wp10 update??

I mean Microsoft has not even announced WP10 mobile preview. Even internally they are not ready yet and you want it for your 520? Just sit tight and in about a year or so it should be on your phone.

8 more replies
Relevance 66.83%

i am having nokia lumia 630 .it was said that 630 will receive its update when it will start rolling out but i had yet not received it

Answer:When will the Nokia Lumia 630 will get its Denim update?

Anytime now my friend. According to Microsoft, it's early January.

3 more replies
Relevance 66.83%

No SIM card message after update my phone Nokia Lumia 525.
My phone is not detecting the SIM after update.

Answer:Nokia Lumia 525 Cortana update.

After Cortana update ??? When did that happen ??
Anyway, have you tried re-inserting the sim or a soft reset, cause normally these solve the problem.

2 more replies
Relevance 66.83%

I have Nokia Lumia 925 and I want to upgrade my lumia to windows 10 but it cant happen I use windows insider app I tried soft reset,I tried hard reset but I did not get windows 10 update in my Lumia why can any one suggest and how I can get it in my lumia

Answer:Window 10 update in nokia lumia 925

Originally Posted by Himanshu84399 I have Nokia Lumia 925 and I want to upgrade my lumia to windows 10 but it cant happen I use windows insider app I tried soft reset,I tried hard reset but I did not get windows 10 update in my Lumia why can any one suggest and how I can get it in my lumia Windows 10 mobile is not upgradable to your device or devices of x20 models. Microsoft has also blocked those devices from getting any insider builds as well. So your only option to taste windows 10 mobile is to buy a device pre loaded with windows 10 :)

2 more replies
Relevance 66.83%

My 930 was already a year updated to w10m but the last month my phone showed some 'errors' like battery 50% after a video(1 min) 12% and after 10 seconds it goes off with the goodbye but i hear the sound of the video the whole time even after 1 hour. and in the morning it didn't booted so i used lumia recovery tool. everything works fine but it has downgraded to 8.1. i miss much feuture's in the windows 10 update. so i tried using upgrade advisor it says that it isn't available for my phone?! i had w10m on my phone, so i tried windows insider. i get a error that my connection is bad or my time isn't correct. but it is. it is automatic. the phone is btw the normal phone it doesn't have a provider name or that sort opf things. please help me, and don't pay to much attention to my grammer.. english isn't my main langauge

Answer:nokia lumia won't update to w10 anymore

If hard reset works then its great otherwise you've to visit MS CARE. They will downgrade your mobile os with genuine ROM(NA ON WDRT).
And tell them to install w10 too..

1 more replies
Relevance 66.83%

Today I received a minor update of around 18-20 mb from Microsoft...currently Lumia cyan is installed in my handset....have anyone of you got that ?

Answer:Minor Update for Nokia Lumia 525

Got that 2 days ago... :) It's probably a small bug fix.

2 more replies
Relevance 66.83%

Hii I'm using Lumia 630 before i update my mobile into windows 10 but low ram bugs i down grade to windows 8.1 my mobile running 8.10.14234.375 ... I can't update to 8.10.18116.125 GDR2 plz help ..... Any suggestions....

More replies
Relevance 66.83%

Hello,
I have a Nokia Lumia 920 and my service provider is H2O Wireless. I have been trying to update my lumia 920 for a very long time and so far I have been unsuccessful. I have had this phone for almost a year and half and I have not received any update such as, Amber, Black, Cortana, Cyan. In fact I still have the old OS version that came with my phone which is 8.0.10211.204, and I heard that windows 8.1 is out. Aytime I manually check for updates, it says my phone was up to date, but I don't see any changes, everything still remains the same. I have done all I could. I even tried installing the Preview for Developers and it won't even take me to the next step where I can accept the terms and conditions. Please I need help with this desperately. I await any replies, suggestions, and questions for everyone concerning this situation.
Thanks,
Ken.

Answer:unable to get any nokia lumia 920 update

What carrier was your 920 branded to?
If you are using an unlocked device, the updates will be available when the original carrier gets the updates.
Are you using mobile network data or WiFi? Updates require WiFi and cannot be done using mobile network data.

7 more replies
Relevance 66.83%

I have a nokia lumia 1520
i have updated it to developers preview 8.1
when the official release of 8.1 for 1520 is available,,will i have to download that update(official 8.1 release)again??

Answer:Nokia lumia 1520 8.1 update

No. You'll get the cyan firmware and whatever updated bits of Windows Phone 8.1 it takes to bring your phone up to the right level.

5 more replies
Relevance 66.83%

Nokia Lumia 620 Update Problem..??

More replies
Relevance 66.83%

Nokia Lumia 620 Update Problem..??

More replies
Relevance 66.83%

Hi. I have a nokia lumia 822. Id like to have the 8.1 update but my phone says it is up to date. Is it possible and how? Thanks.

Answer:Nokia Lumia 822 Can I get windows 8.1 update?

If you want the official WP8.1, you'll have to wait until Verizon releases it.
Otherwise, you may get the Developer Preview version. This article might be helpful, as well as the links it contains.

3 more replies
Relevance 66.83%

I went ahead with the update and ever since my phone has not worked properly, I cannot view messages, connect to the internet or Facebook even though I am connected to WiFi, my emails are not coming through properly and my twitter account won't work. Basically the phone is useless????

Answer:Why has the update ruined my Nokia 820 Lumia?

Your phone can be saved. You have two options.
One, you can hard reset your phone. It's obvious your install was corrupted so it needs to be fixed.
Two, you can use Nokia Software Recovery Tool. You'll need a PC, internet connection and your USB cable. This program will download a new firmware which is a bit big.
In both cases your personal data will be wiped from the phone so be sure to backup prior to doing either.

3 more replies
Relevance 66.83%

in my nokia lumia 925 phone updates is not showing me 8.1 avaibility. its saying your phone is up to date last checked 2 seconds ago. i have purchased this phone from oman. and i m living in india. but the update is also release there.

Answer:nokia lumia 925 cyan update

If you're running 8.1 Preview then you won't be able to update for the time being.

2 more replies
Relevance 66.83%

i downloaded the update and it has installed till 100 after that its not working anything....plz can i get any help

Answer:i have problem with my update nokia lumia 520

can you better describe what you mean by "not working anything"?

2 more replies
Relevance 66.83%

IS warrentry cracks if i will update my nokia lumia 520 window 8 with window 8.1 as following update is available on my phone?

Answer:nokia lumia 520 window update

if you update when its available for your device, your warranty will remain intact.
If you use the Developer Preview, its a grey area. it could void it, but i think it depends - it isn't guaranteed to. AT&T didn't care that my 920 had it. (anecdotal evidence, be careful)

3 more replies
Relevance 66.83%

Hi ... Has anyone reseted his phone this days ... I reset mine today and now when i go to phone updates it says my phone is up to date :) I'm hopping it's because the windows phone 8.1 update is on the way ... Anyoane else has this problem? Thanks

Answer:Nokia lumia 820 update problem

Cyan (or Update 1) hasn't yet been released for the Lumia 820, so it's normal that your phone can't find any updates.

3 more replies
Relevance 66.83%

Hello guys.
Recently I updated my Lumia 920 to windows 8.1 with cyan too. It worked fine for two weeks, and then suddenly all this weird things started to happening.
1. Automatic screen brightness stopped working
2. Proximity sensor stopped working
3. Camera didn't want to open.
4. It took couple seconds to unlock the screen.
I tired factory reset and soft reset. Both do the same thing. Everything works normally but for some period of the time.Sometimes is just couple minutes sometimes couple hours.
Any suggestions on what to do.
Thank you

Answer:Nokia Lumia 920 being really glitchy after 8.1 update

Originally Posted by WPCentral Question Hello guys.
Recently I updated my Lumia 920 to windows 8.1 with cyan too. It worked fine for two weeks, and then suddenly all this weird things started to happening.
1. Automatic screen brightness stopped working
2. Proximity sensor stopped working
3. Camera didn't want to open.
4. It took couple seconds to unlock the screen.
I tired factory reset and soft reset. Both do the same thing. Everything works normally but for some period of the time.Sometimes is just couple minutes sometimes couple hours.
Any suggestions on what to do.
Thank you You had a bad installation. Reset will not work as the broken strings will not be repaired in the reset. The only way is to format it completely and reinstall the OS. Same concept with the PC.

7 more replies
Relevance 66.42%

Cannot see contacts on car radio after 8.1 update Lumia 920 and 1020 all it says no fuction while I could read history for dialled and recieved now I can only make call from the device though is connected to the car radio Please help to to work it around.
It also does not updated on the car radio it has freezed.

More replies
Relevance 66.42%

I ave just added a bunch new friends on FB. How long does it take the Lumia 925 W8 to integrate these new contacts?

Answer:Lumia 925: how long to update new facebook contacts?

Not sure what version of Facebook app your using or what OS 8.1 or 8.
Usually 8.0 it just refreshed when you open people in hub ( facebook contacts and try open them/whats new option)
but if its 8.1 then open Facebook App >> Setitngs >Connect with phone >. Sync now.

2 more replies
Relevance 66.01%

This time YOUR UPDATE give me a big problem...WTF. After the update done, I cannot login to my phone because I can't enter my pin...There is no button to touch on my screen. There no numeric image for me to enter my pin number...help me solve this problem now!!

More replies