Computer Support Forum

Why do I and my daughter receive each others messages on Nokia Lumia 520 and 630?

Question: Why do I and my daughter receive each others messages on Nokia Lumia 520 and 630?

i gave my daughter my nokia lumia 520 when hers broke. I have a lumia 630 but we receive each others messages.

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Preferred Solution: Why do I and my daughter receive each others messages on Nokia Lumia 520 and 630?

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Answer: Why do I and my daughter receive each others messages on Nokia Lumia 520 and 630?

Email or text messages?

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I can send messages to an iPhone from my Nokia Lumina 635 but I can not receive them. How do I fix this? I have a lot of contacts with iPhones.

Answer:Why don't I receive messages from an iPhone to my Nokia Lumia 635?

You need your iPhone friends to enable Send as SMS as well in imessage settings. It is not something you can fix on your end but a well known issue with imessage to certain carriers and phones.

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My nokia lumia 530 was letting me end and receive messages earlier but now it won't

Answer:Why won't my Nokia Lumia 530 let me send or receive messages?

What kind of messages are you referring to?
What changed since these messages cannot be sent? Did you update the OS?

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Messages stating get media content now (1KB)

Answer:How can I receive mms messages on my Nokia Lumia Windows phone?

Turn on your mobile data. MMS requires data.

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I've tried a few different things like changing the APN...and I can't seem to find an area for an MMS change. I have a Nokia Lumia 900 and I am a straight talk customer...can anyone please HELP!!

Answer:Nokia Lumia 900 can't receive or send picture messages?

Try the settings that RumoredNow posted in this thread:

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About a month ago, i did an update on my phone. After the last update it will not let me send or recieve picture messages. Ive pretty much tried to do everything possible to get it back, but nothing is working. I dont want to do a master reset because i dont want to loose everything in my phone. Could some please help me, i would really appreciate it soooo much. Thankyou

Answer:Why isn't my Nokia lumia 520 letting me send or receive pictures messages?

Picture messages or MMS require data and the gateway is controlled by your carrier.
Do a web search for "Lumia 520 <carrier name> mms settings" to find the best advice on what mms settings you need for your carrier.
Without more specifics, no one can say what the settings should be. You can find mms settings by using Settings > cellular + SIM > SIM settings > add mms apn

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I can recieve message from others but not her

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my daughter put a code in kids corner apps cant acess my phone or menu

Answer:How can I unlock my Nokia Lumia after my daughter put a code on it in kids corner apps?

Did you have a PIN number on your phone before, or has your daughter accidentally set one up on the phone?

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I have a Nokia Lumia 630 running Lumia Cyan on Cricket Wireless and can you give me a guess on when I should receive the update. Thank You for your feedback.

Answer:When will the Nokia Lumia 630 receive the Lumia Denim update?

No clue.
First, we'd have the see the rollout begin, meaning the 630 probably won't be too far behind. My best guess is 8.1 Update 1 + Denim going out later this year, albeit starting.
Second, given the track record of US carriers in rolling out updates, you're probably looking at a few extra weeks or months.

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I have bought new lumia 730, now I wanna transfer contacts & messages from Nokia E7 to LUMIA 730.
please reply me ON : <mod edit e-mail address removed>

Answer:How can I transfer contacts & messages from my Nokia E7 to NOKIA LUMIA 730?

Use the transfer my data app that comes pre installed in your new phone.
Follow the steps in the app.

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I recive text picture mess but cant send them

Answer:Why is it that I can receive picture messages but not send them on the Nokia 734?

Have you been trying to send them while connected to WiFi?
MMS requires cellular data to function.

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Can send pictures and voice notes, can't receive any. Phone did an upgrade and all of a sudden I can't get any pictures or voice notes on my phone from anyone but i can send them out. Why is this please?

Answer:Why can't I receive pictures on my Nokia Lumia 521?

Welcome to Windows Central.
What is this "upgrade" that you're referring to?
You're welcome to create a Windows Central should you with to provide us with additional details or ask further questions.

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i have a Nokia 930 and my whats-app doesn't receive messages until i manually open it and when i do open it i cant see contacts last seen till like 10 seconds after i open the app and then receive the messages at the same time. im on the latest version of w10 , please help guys the notification in both whatsapp and in settings are turned on and its enabled to run in the background reinstalling the app didnt work soft reset didnt help,its really annoying hope you guys could help.thank you in advance.

Answer:i have a Nokia 930 and my whats-app dont receive messages until i manually open it??

Have you looked through their FAQ

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i have been sent a txt message that is a photo but it wont let me open it.i have a nokia lumia 630 please help

Answer:Why can't I receive photos that are sent to me via a text message on my Lumia Nokia 630?

If it's a photo it'll be sent via MMS, so you need to make sure you've got MMS enabled on your carrier account and the MMS settings on your phone (carrier will supply this info, usually automatically straight to phone).
I would of expected a web link to have been displayed instead to view it via a browser.
Hope this helps.

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should I tick or untick something to send them

Answer:Why can I only send but not receive emails on my Nokia Lumia 630 phone?

In outlook app go to
settings->sync settings
Set download new content and download emails from .
Also select email from content to sync in the same page(sync setting)

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Hi, I have just bought the above phone after my Blackberry died. I have tried and initially was successful in setting up the phone to receive emails from my personal email.
I am now receiving the following message, regardless that I have deleted the account, re-entered the account and I'm at a loss:
Message reads:
'Not updated"
We're having a problem downloading messages. Make sure you have a connection and your account information is correct, the try again. Error code: 80072F30"
I have entered information again and again, to no avail. Any suggestions?

Answer:Why am I unable to receive POP3 emails on my Nokia Lumia 520?

Nokia's help page for that error is

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I can receive pictures and they look fine and regular. But when I go to send them all I get is a very small picture when opened up is all pixelated. I have a nokia lumia 925. I was wondering if anyone has any details on how to fix it or what the problem may be. Its like it is sending a super small thumbnail when opened is very distorted. But when I get a picture from someone its all fine and dandy, any help would be nice :)

Answer:Can't send pictures in detail but can receive them, why (Nokia Lumia 925)?

How are you sending the pictures? MMS? Facebook? OneDrive links? Email attachments? Some other app?
Sent from my Nokia Lumia 920 via Tapatalk

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Screen goes black and phone stops responding. Help please.

Answer:Why can I no longer make or receive calls from my Nokia Lumia 800?

Ok when does it go black? When you restart your phone? At a random time?

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I have an icon saying i have notifications but cannot find a way to open them.There is nothing in my message icon.

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I just bought this phone and I cant receive picture message went I click to open nothing what are the settings I am on 02

Answer:How do I receive media messages on my Lumia 635 phone?

You need to follow the instructions in the link below to correctly set up your APN settings to receive MMS or picture messages. Good luck.O2 APN Settings | Geek Squad

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When I receive a new snap chat nonotification sound come up on phone. I have to keep checking to see if I have received a new one

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If I purchase a refurbish prepaid Nokia Lumia 928 phone from Verizon, would I still receive Windows 8.1 updates?

Answer:Will a prepaid Nokia Lumia 928 phone from Verizon still receive the Windows 8.1 update?

Verizon already released them for the 928 so yes.
ProductLumia 928
ReleaseDenim OS version8.10.14203.306
Firmware version 3051.50009.1446.0000
So you should already have it. If not go to phone updates and check.

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When I receive a text from somebody I do get the text but when I try to open the attachment it will not open up I get a message that says "get media content now" (32KB) I don't know what to do to open up the attachments. Any help would be appreciated Richard

Answer:Why can I receive text messages on my Lumia 820 but I can't open attachments?

See my answer here:

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I haven't sent these texts. All I can find are comments that its not possible to get infected with a virus.. if this is the case how did these texts get sent... and is there anything I can do to fix the issue? Thanks in advance!

Answer:My Nokia Lumia has sent text messages inviting friends to click on a video did these text messages get sent?

Do originals show up as sent texts on your phone? Taking a guess that someone is spoofing your phone number on their own device.

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Answer:How do I locate Bluetooth receive files of contact on Windows 8.1 Phone - Nokia Lumia 730?

install files app and u can see all the files u have on ur phone

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I try to send messages but it keep saying try again over and over

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I have just purchased Nokia lumia 550 and on the menu list there is no Messages. If I try and send a contact a text it tells me I need to download a messages app. Surely Messages should be shown in the main menu.

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I need to know how to add a signature to my text messages on Lumia 630

Answer:How do I add a signature to my messages on my Nokia Lumia 8?

Go to email > hit the three dots to open the menu > Settings > there are signature settings in there.

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Lumia 950xl won't receive WhatsApp messages when it is docked(generic OTG adapter, not Microsoft dock) after it goes into lock screen mode. It will receive messages with wi fi. But I prefer to not have the wi fi on, thus the dock.
I can use WhatsApp fine while docked (Ethernet connection, wifi off) but when I leave the phone inactive long enough for the lock screen to automatically kick in it no longer receives messages from WhatsApp.

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I tried to research this on my own, but I didn't find any answers.
I need to save my text messages from one conversation on my phone to my PC. The person I have been texting with is a guy who owns a company and they didn't do the right job for what I paid for. I want to take this to a Small Claims Court.
Thanks in advance.

Answer:Saving my text messages from my Nokia Lumia 920 to my PC

Screen capture is I think the only way to do it.

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can I backup messages from my nokia lumia windows software 7.8

Answer:Backup messages on windows 7 nokia lumia 800

go to settings > applications > messaging and see if you have a sync messaging option.
I know Windows Phone 8.x has it, but I dont know about 7.x.

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Receiving calls is not a single problem, but I can't receive texts. does anyone have the same issue? Or has anybody solvee this problem theirselves?

Answer:Why is my Nokia Lumia 625 so slow receiving text messages?

Text lag and failure to receive are carrier issues...
If the problem has been ongoing, ask for a new SIM or ask for a reprovision (which is having your account access to the network refreshed).

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Hello, i'm a windows phone user, my phone is nokia lumia 610, been trying to transfer the text messages from my nokia lumia 610 to my pc. Help me guys.

Answer:Texts messages transfer from nokia lumia 610 to android

Title says Lumia to android while description says phone to PC... make up where you want to transfer to first.

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Hey guys,
I am not able to find any information on this. Maybe it isn't possible.
I have a Nokia Lumia 1020 on Windows Phone 8.10.14176.243 and I have Cyan.
I am wanting to know if there was any way of transferring my text messages from the 1020 to my computer. I could go through and just do screenshots, but that would take too long. The reason I am wanting to find this out is because of the possibility of taking my former landlord to small claims court and I may be able to give the text messages as evidence.
Any suggestions would be appreciated. Just to note, the "transfer my data" app doesn't give me the option of transferring my text messages to my computer. That may be due to my phone or my computer. I'll have to test with someone else's computer.

Answer:Transfer text messages from Nokia Lumia 1020

Don't think you can do it to a computer. I think its only between Windows Phones via message sync?

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This is my first smartphone, and at 71 you can imagine whats happening, got the knack of calls,txts, tried to send picture message, it says, can,t send, tried all scenarios, says cant send, need help, but it will have to in plain english, bit slow on the uptake these days.
many thanks in anticipation

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Is there a way to do this at all? Any help would be greatly appreciated?

Answer:How do I retrieve deleted text messages from my Nokia lumia 610?

Sadly once deleted, it's gone.
Unless it hasn't synced thus you would need to do a Hard Reset and hope the text message was in the OneDrive backup. However odds are slim, and a bit extreme...

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The older phone is a ATT flip phone. The phone was set up in the ATT store today. But my text messages with pictures didn't transfer to my new phone

Answer:How do I transfers old text messages to my new Nokia Lumia 635 smartphone?

You can use the app TRANSFER MY DATA. This app is standard installed on your phone. So swipe to the app list and you find it.

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My phone has been stolen and the sim card in it which i value like hell. Before I have broken my phone, i was able to transfer the photos and text messages onto a new phone with bluetooth, but i had the old phone there and it was on. If i never get my stolen phone back, i want to be able to get the text message swhich were on there and put them on my new phone. All of the photos that i want are on onedrive, so i can put them on a new phone, but i value my text messages and i really want them. I turned on 'text message backup' on my phone but i never saw any thing come out of it. Nothing shows up on my account here on the internet, just photos and my contacts and thats all. This is driving me crazy. I want advice on how to retrieve the text messages and i also want my same number if i cant ever get that phone and sim card back. I desp[erately need help. Will somebody help me??!!

Answer:My nokia lumia 635 has been stolen, can I get some help with retrieving text messages?

When you get any Windows phone replacement with the same carrier. Your text messages will be restored.

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My Nokia Lumia 830 keeps sending triple messages to people can you tell me how to solve this

Answer:why is my nokia lumia 830 sending triple messages to people help

Welcome to Windows Central.
What version of Windows is your device running?
What messaging app are you using?

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I just purchased a Nokia Lumia 635 and I'm not very happy this is happening. Never happened with my old phone. So is it the phone or the carrier?

Answer:Why does my phone receive duplicate messages? Or sometimes it doesn't send/receive messages at all?

You aren't alone. I get duplicate text messages from my wife from time to time. She is also a WP user. It started when I switched to iPhone and then switched back to WP with a 1520.3. Sometimes I only get one duplicate, but other times I get the same message seven or eight times, even after I have already responded. Its fairly rare, but it is certainly annoying when it happens.
?I have no idea what is causing it, or how to make it stop.

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My Nokia Lumia 635 was purchased unlocked and I set it up with straight talk, it worked great for 2 months and I noticed I couldn't send my fiancee text messages but she could send them to me and I could messages everyone service expired and I renewed the service and asked straight talk if they could fix the texting problem, now I can't send or receive text messages from anyone. I did a hard reset and redid all the apn,port,URL settings for straight talk as I did when I first got the phone and still nothing. Someone said to replace the SIM card. Any ideas or solutions would be greatly appreciated

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every time I try to access my messages or go onto my contacts, my phone simply resets itself and makes it impossible for me to access anything, I need help please.

Answer:Why does my Nokia Lumia 520 keep resetting when I open apps/messages/contacts?

Check if a soft reset will help.
If that does not help I would recommend a factory restore.
Or use the Lumia software recovery tool.

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I use nokia lumia 520 but recently it got damaged so now i just want to read the messages from my outlook account. My messages backup is on.
How to view the messages...?

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i am a new to nokia lumia 520, is there any option to forward multiple messages at a time ? i am not able to find, plz tell me if anybody have a solution

Answer:How can I send multiple messages at a time in Whatsapp using my Nokia Lumia 520?

When you open whatsapp in the chat page , at the bottom right of the page click the three dots and there you find broadcast option is there. Add your recipents to your broadcast list... And send your message

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My thread of messages for one of my contacts disappeared

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I cannot find the CALL + SMS feature on my phone

Answer:I have a Nokia Lumia 610. Can I block unwanted calls or unsavory messages on this phone?

The feature appears to have not come out for older, WP7 devices.
Your best bet now is to see if your service provider can block calls on their end, before it hits your phone. (because some carriers offer that service)

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on my old phone (925) I have turned on the backup but when I pressed the 'backup now' it came back with an error message saying the backup failed (error code 0x8019019d). What does this mean?

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I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ?

Answer:How do I clear error codes 800704CF from Nokia Lumia 530 and 80072F30 from Nokia Lumia 530

Originally Posted by Windows Central Question I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ? If you're trying using data carrier, check your APN Internet settings, ask your carrier for correct ones.
Elsewhere, use Wifi and do a soft reset

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Hey guys!
I have decided to switch to nokia and i just love lumia 930 . Shall i bye bye it or wait it for a new handset.
Does anyone have any idea of the release of 1530 or 1030??

Answer:Decided to switch to Nokia: Shall I buy Lumia 930 or or wait for a new Nokia Lumia handset?

there's no rumors of any 1030, 1530, or any new top-of-the-line device.
I'd just pull the trigger now and get a 930.

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i finally got wifi calling to be able to work, but i ran into another problem .. when i make calls and send texts, it works fine, BUT i cannot _receive_ any incoming texts or calls when i choose the wi-fi preferred and wi-fi only options. when i change it back to cellular preferred or turn off wi-fi calling, all the texts and missed calls come flooding in.
i need to get wifi calling to work properly because i will be moving to a place with no TMobile service.
any help would be appreciate, thanks!

Answer:nokia lumia 521 wifi calling ONLY able to SEND/MAKE texts/calls, NOT ABLE to RECEIVE texts/calls

Have you contacted T-Mobile customer support and asked them?

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In both the phones specification is almost same ,but only difference is screen sizes, n camera please suggest me which phone us better for using n having good response?

Answer:Want to buy a Nokia Lumia 535 and Nokia Lumia 435,but I am confused which phone is better?

It depends on ur need really.
Do u need a large screen, FFC and flash?
Or u just want a compact easy to pocket phone?

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we can see text and emails but over the top comes passcode enter now but passcode she has does not work

Answer:my daughter cannot remember her passcode for her nokia 535 phone . how do i unlock

HI, if you have 'find my phone' enabled then you can reset the passcode remotely.
If not, then you will need to reset the phone, either a hard reset using the key combination or via the 'Windows Device Recovery Tool'.
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread... Please see?this link?for instructions on how to join Windows Central.

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After witnessing success with NOKIA Lumia 920, the Finnish mobile giant NOKIA is once again ready with its latest offering-NOKIA Lumia 920 windows mobile.
As the name suggests the phone will be powered by Windows operating system. Plus, it will feature 4.5 inch HD display, 1GB RAM and 32 GB of storage capacity.
Under the hood, the phone will run powerful 1.5 GHZ Dual core processor. The main highlight of the phone will be its radically distinctive charging support, which will be provided via an inductive method – Qi wireless power standard.
Besides this , NOKIA Lumia920 will feature 8 MP Camera at its rear for capturing some high quality videos and images and 1.3 MP camera at its front for enabling video chating.
It is slated to be launched on 5th September, tomorrow!

Answer:Nokia's Latest Offering - Nokia Lumia 920 Windows Phone with Wireless Charging

The wireless charging feature is pretty exciting. But it looks like a WP 7.5 phone, right?

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Is the bluetooth function on the Nokia Purity Pro by Monster (over-ear) compatible with a Nokia Lumia 520 cellphone?
I mean, can I use the headphones wirelessly?
Thanks in advance.

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Hi,I bought this Nokia Lumia 820 in Jan,2013 from Chennai,India.After 6 months I faced some issues like low battery life and also a line at the center of the screen.So I went to Nokia Care, Taramani, Chennai-India,they told me that they will send it to their head office and may take a week time.I agreed and went back on the desired date .Then they told that Company has decided to give me a new Lumia 820 instead of my old Lumia 820 as they were not able to get the accurate solution.But the warranty will be carry forward.I agreed and came back home.From then onwards, I didn't faced any issues.Now after 2 years,I broke my LCD of same Lumia 820 accidentally in San Francisco,CA-USA.I went to one of the repair center here and the first question he asked me was "Did anybody tried to open it?".I replied no after in Chennai,India and that too was new.To my shock he said "It's a fake copy ...the screws were stripped."They cheated and gave me used phone instead of my new phone.
Is this the way they are cheating customers.
I need an answer for this from Nokia India.

Answer:Fraud:Nokia Care ,Chennai have given me fake copy of Nokia Lumia 820 after I faced some issues. What do I do?

I refurbished phone isn't a fake phone. It's a refurbished phone.
I don't know about international, but in the US, its common to get a refurbished phone as an exchange.

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Hi guys, greetings from Nairobi. I've had my Nokia Lumia 620 for a little over 6 months now. I was on 8.1 through the developer's preview. So I was just sitting there, hadn't used my phone for around 15 minutes. When I checked the phone, it was stuck on the Nokia screen. I assumed that it was restarting so I left it for a couple more minutes. It's been on the screen for around 5 hours. I have tried the soft and hard reset several times but still nothing works. I'm still stuck on the Nokia screen and the device is not detected when I plug it on the laptop through the USB cable. Seen a couple of videos on using Navifirm but can't do much because the device isn't being detected. Hoping I won't have to take it to the care center. Anything else I can try? Looking forward to your responses. Much thanks.
By hard resetting I followed the following steps:
Turn off the Lumia,
Pressed and held the Power Button, did not release until the phone vibrates.
Pressed and held the Volume Down Button, did not release until the LCD showed the exclamation mark.
Pressed Volume Up Button Key and released
Pressed Volume Down Button Key and released
Pressed Power Button Key and released
Pressed Volume Down Button Key and released.
The soft reset was simply power button and volume down button.
I should also point out that the USB cable I'm using isn't the one that I got the phone with :) lost that one.
Thanks guys.:)

Answer:My Nokia Lumia 620 has been stuck on the Nokia startup screen for 5 hours now.

Try a different cable and use Nokia Care Suite to reset the phone, you will lose everything on the phone but it should reset it to factory settings. You will then probably need to get it updated via Developer preview again...good luck.

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I've read some similar (but not identical issues) on the forum. Hopefully someone can assist.
My phone battery went dead while using GMAPS which ate up the battery very quickly.
Been trying to charge it for hours, but all I get is a flashing WINDOWS symbol at the bottom of the phone, then the NOKIA logo appears about every 30 seconds, but then nothing else happens.
Tried pressing the POWER OFF and VOLUME BUTTON simultaneously for extended periods, but no joy.
I have too much stuff on the phone to do a hard reset, and I'm on the road, so kind of in need in a quick and easy solution that doesn't affect my data (if one exists).

Answer:Windows 10 Nokia Lumia 930 - NOKIA logo flashes up, but does not boot

Maybe the device is on a reboot loop somehow, when you try to charge it keeps on trying to reboot but fails because the battery is out of enough power to finish the boot.
Leave the device connected to the charger for a while as the device is deeply discharged then try the soft reset combo power off and volume button.
If you need additional help or want to reply to this thread , learn how to join windows central.

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Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions?

Answer:Windows Phone Nokia Lumia 920 Nokia Pro Camera App not recording

Originally Posted by WPCentral Question Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions? Have you tried plugging the phone into a computer and going to the camera roll folder in Explorer and seeing if it's there? Also make sure the app has been updated to the latest version (now called Nokia Camera), and then go to settings, scroll to the bottom and click 'find photos and videos shot with Nokia Camera'

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This is a question that may have been asked previously so I apologize if this is a reoccurring thing. I've finally decided to leave the Apple ecosystem and start looking for a windows phone. Its come down to the Lumia 925 and the Lumia 1520 on AT&T. I've reports and blogs about problems with each, more so with the 925. I have small hands for a guy so the 1520 is somewhat intimidating. The 925 however, I've read has poor reception problems, battery issues, and heating problems. Would anyone be able to inform me if the 925 issues have been resolved through updates or if the problems still continue? Also, if either of the two phones developed problems with 8.1? (beta or if you received the update today since it has been released). Thanks so much

Answer:Nokia lumia 925 vs Nokia lumia 1520

Well I have the 925, was part of the dp and now have cyan as well... When I first received my phone the battery life was horrible, but after switching off some of the background tasks, draining it (a few times) and charging it again the battery life stabilized :) With 8.1 the battery life for most 925-ers improved a bit more. The heating issue did remain tho, however I should note that the 925 was made for casual use and not for intense gaming (anything that requires a lot of ram usage).. Personally i solved this problem by purchasing a terrapin back cover case :D The heating is still there (yes Im a gamer from time to time), but with the cover on you will barely notice it! My reception is pretty good, but I don't live in the US so we have that.. Wifi has been an issue, but apparently that was a general issue (not limited to the 925)...
I can't say anything about cyan yet, because I just updated lol

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Hello. I currently use a Nokia Lumia 1520 and the device is great but the size doesn't work for me as its uncomfortable carrying it in my back pocket doing truck at a large department store so I was wondering which device should I look into getting the Nokia Lumia Icon or the Nokia Lumia 930? I can easily afford the Icon once i return my 1520 but I will need to save up more to get the 930.

Answer:Nokia Lumia Icon or Nokia Lumia 930

Basically the same phone, except the Icon was made for Verizon. Where are you? The 930 won't get LTE in the US.

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When my phone begins to boot up, it crashes a couple seconds after the nokia logo pops up. Also, I don't think that the software is telling the hardware to charge the battery correctly because it has been charging for several hours but when detached from a charger, it immediately dies.
When on the charger, I tried a soft reset by holding the power button and volume down keys for 10-15 seconds which was ineffective I also tried a hard reset by holding the power button until the nokia screen appears, then holding the volume down button for the exclamation mark to appear but it shuts down before this happens.
Other notes: It shows the flashing icon light when on the charger and at times tries to boot up but when at the nokia screen shuts down.

Answer:Why is my nokia lumia 925 crashing at the nokia screen?

Hi, I had a similar problem. First I thought it was the battery, until I eventually figured out that it was the motherboard. Changing it won't be easy, so take it to a shop

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Answer:Nokia Lumia 930 not available on nokia india website :(

When was it available??

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I installed win 10 preview on my nokia lumia 635 recently, but when i tried to do a rollback to windows 8.1 using the recovery tool my phone got stuck on a red screen with nokia logo in white with infinite restarting by itself, and i can't figure out what to do. I wish i hadn't installed that damn windows 10 in the first place.

Answer:nokia lumia 635 red screen with nokia logo.

Be sure to report the feedback to Microsoft

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The downloading and installation works perfectly but then it immediately says that it's not recognizing my Nokia Lumia Phone! They say elsewhere that there is a special app for the Lumia but this app is limited to music, pictures, videos, podcasts and
ringtones. So contacts, the most important for a Phone, is not even included. There are surely other makes where this is possible and where you can easily see and manage all contacts. On which cellphones this Nokia Suite is really working then?

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if my microsoft account is involved i dont remember my account name, or the password, i dont know how to save to icloud, or access it back again, when i try to move things from my phone to pc, i can move videos, playlists etc but not my contacts. there is an option on settings to transfer my data from your old phone to yr nokia 920, but i dont know if this will work transferring from one nokia to another nokia

Answer:how do i transfer my contacts from my nokia lumia 920 to my new nokia 425,

Transfer my data app. Or reset your password for your email by clicking forgot password on the login page on a computer.

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Hello, I bought a Nokia Lumia 520 a while back (About two years ago or something i'm not too sure) It was perfectly fine until all of the sudden I couldn't hear anything apart from Ringtones (Couldn't listen to songs, couldn't hear people when calling etc) after messing around with the phone it turned out to be the earbud jack (can't remember the correct word at the moment) anyhow, I fixed it by basically shoving a tooth pick in it. So i'm like okay fine. But recently the phone got stuck in Airplane mode, I tried literally everything apart from going to the store to get it fixed because my warranty ran out and i'm not going to pay for this piece of crap. So, today I tried the "Windows Phone Recovery Tool", I let it do its thing while I take a shower but when I came back it was stuck on the red Nokia title screen. Unplugged the battery, re-connected it with my PC, pressed the Volume down button etc. Nothing works! And when it's plugged into the PC, the Windows Recovery Tool says "Acces is Denied. Verify Credentials"
So yeah. I am furious. I have never, ever had so many problem with a phone before..
Here are some screenshots:
Windows Recovery Tool:
The Red Nokia Title Screen (My Phone):

Answer:Can I get some help with my Nokia Lumia 520 (Red Nokia Title Screen)(8.1)?

1. Calm down ( you gotta have patience while working with gadgets )
2. You shouldn't shove things other than the hp jack into the hp port.
3. Airplane mode ? (tried going to settings and trying to disable it or remove the sim and put it back in / restart ?? )
4. That "Red Nokia Tile Screen" you saw was the firmware download screen.
5. One does not simply don't pull out a phone while its undergoing firmware loading.
6. Try with Windows Phone Recovery Tool again. (This time wait ... and have patience.)
7. The only and last solution is Lumia Software Recovery Tool. Be patient !

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Hi. Having a problem with Nokia Lumia 520 and Nokia CK-100 Car Kit.
Was connecting & running fine while phione was Windows 8.
Immediately after the Windows 8.1 upgrade this changed.
Now every time I start the car the phone "connects" multiple times (used to do so just once).
So it goes "Phone Connected", followed by "Player Connected" about 2/3/4/5 times at the start of every journey.
PS. RThe phone stils works properly on the kit etc... - its just the nusiance of listening to it connect (& disrupting radio/music eytc... while doing so).
Tried un-pairing & re-pairing the devices etc... - no joy.
Any ideas?

Answer:Nokia Lumia 520 with Nokia CK-100 Car Kit - Windows 8.1 problem

I have the same phone/car kit combination with the same issue...
Did you find a solution to this?

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Lumia 520 says
ERROR : Unable to find a bootable option. Press any key to shut dawn
How to fix it?

Answer:Nokia Lumia 520 Error: Unable to find a bootable option. Press any key to shut dawn on Lumia 520

Reset my Windows Phone 8.1 | Windows Phone How-to (United States)

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Lumia Denim update has not come yet in Bangladesh for nokia lumia 630 smartphone.

Answer:When will the Lumia Denim update come for the Nokia Lumia 630 in Asian countries?

Indeed and nobody except Microsoft and carriers know when this is going to happen. So you just need to wait till it is made available.

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I received Lumia Cyan update yesterday for my Nokia Lumia 720. After updating I received another update which was windows 8.1 update.
I updated that too successfully. Now everything seems to work fine except the facebook app. when I started it for the first time, It asked for Id and pwd. I entered correctly and successfully logged in. Then in next window it asked for syncing my facebook account with my windows phone. This page had two buttons "configure" and "not now". I chose configure. Then moments later next page comes up which asks for "using facebook photos on your lock screen".
This page also has two buttons like previous page "configure" and "not now". Problem is none of these two buttons are sensitive. Not able to proceed further from this page as not able to press any of these buttons. When I close the app and open it again the same page comes up. I tried uninstalling and reinstalling the app but the problem persists.
Please help

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I don't know which one I should choose: lumia 630 ' 720 or galaxy s4 mini.
What I find important:
1. Privacy
2. Speed
3. Screen
4. Battery life
5. Camera
Can you guys please help me?

Answer:Nokia lumia 630, lumia 720 or samsung galaxy s4 mini?

Go for Lumia 720 and you'll have it all. Camera is terrific. And enjoy a lagfree amazing smooth experience as compared to what touch viz has to offer.

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It has been 2 weeks now with no sign for the update on my phone except for the settings updates from the store, when will it come out ?
Thx in advance

Answer:Lumia Cyan for Nokia Lumia 520 release date ?

If you're on AT&T, you've got it already, just check for updates. If you've got the developer preview installed, you need to use the Nokia Software Updater for Retail to roll back to 8.0 first, then update to Cyan.

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So... I have a Lumia 1020 (ATT), and I was trying to roll it back to Windows 8 so that I could get the Cyan update. I know I should have been patient, but I wasn't. I knew that the mini USB connection on my phone was kinda quirky, and sometimes it would connect to my computer when I plugged it in and sometimes it wouldn't (Windows would tell me that it would connect and disconnect, repeatedly, and sometimes it said it didn't recognize the device.)
So while I was trying to do the recovery, it connected and disconnected, and the Nokia Recovery Tool didn't go anywhere. I was hoping that it would but after a long while, it didn't go anywhere again. (it was stuck at 0%...)
I restarted the Nokia Recovery Tool and my Phone...but the recovery tool won't pick up my phone, and my phone is stuck on the red nokia screen.
Is there anything I can do? :(

Answer:Nokia Lumia 1020 Lumia Recovery Red screen

Oh, and I don't know I wasn't logged in. This is my username.
Please help me. I love my Lumia 1020 :(
This is all it looks like, and I can't make it do anything at all...

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can u tell me the latest nokia cyan os version & firmware version no. ???????
so that i will check that they will install correct version.

Answer:nokia lumia cyan 8.1 update for lumia 625 in india

can u tell me the nokia cyan os version & firmware version no. ???????
so that i will check that they will install correct version.

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My Nokia Lumia 520 has an notification today that an phone update is available which is Lumia denim update(I'm in India).I need to know the exact size of the update as i do not have much internet data left.Please someone help me......

Answer:What's The Size Of Lumia Denim Update For Nokia Lumia 520!

Use wifi

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Recently i have updated Nokia Camera to Lumia Camera for my Nokia 1020. Lumia camera opens very slow and image also appearing as blur. Can some one please help me to recover my Nokia Camera ? I have uninstalled Lumia Camera even i tried in store for Nokia Camera app it isn't available in store.
Please help me to recover Nokia Camera app. :(
Thanks in Advance!!!

Answer:Why isn't my Lumia Camera supported on a Nokia Lumia 1020?

Can you try to find for Lumia camera classic? That version is supposed to be the same with Nokia camera.

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Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time?

Answer:Nokia Lumia 930/Nokia Icon

Originally Posted by Zachary Boddy Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time? From what I can tell, the difference is the OS it came with. Icon (aka 929)=8.0, 930=8.1

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I turned my phone off. (Nokia Lumia 630) Now it keeps flashing the Nokia logo and vibrating. Its like it is caught in a loop. It is unresponsive to soft reset. I took the battery and Sim card out for awhile but once the battery goes back in the loop begins again. I've had the phone for approx 7 months. I like the phone and would like to resolve this. I'm not sure if it is running Cyan or Denim. Thank for any help.

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I tried some of the tips I found on this site pertaining to the other nokia models. Nothing has worked. I turned off the wifi calling, Placed the preferences on " Cellular Preffered" , and turned on the data connection. Nothing has worked thus far and I need some help

Answer:Why can't I send or receive pictures on my Nokia 530?

Sounds like your MMS settings are not correct. Often times the details are just not written out for Windows Phone users.
To get to those fields you may need to edit, go to Settings > cellular + SIM > SIM settings > edit MMS APN
These folks are pretty up-to-date on APN and MMS settings and even though their path is out dated the field names are accurate and the actual values get updated. Try searching here for what values you need. World Wide Mobile Phone Settings
If you need further help, please join the site so you can reply in this thread. let us know what country you are in and your carrier name.

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i have lumia 630.when i will get update for my phone.

Answer:When will the Lumia Denim come out for the Nokia Lumia 630 in India?

We do not know only Microsoft knows and we are not Microsoft.
But it will come if Microsoft did all the release tests which are needed.

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I used to be able to send text but one day that stopped working and I can still receive text .

Answer:Why am I unable to send, but I can receive, photos on my Nokia 520?

Can you toggle your cellular settings? What carrier/country are you located in?

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First of all, apologies if this problem has been answered, I looked around for it a bit and I think I'm in the clear.

So a few days ago for no apparent reason I heard from friends they were receiving error messages when trying to contact me on MSN (version 7.5 I believe). I updated to Windows Live Messenger which didn't help. I tried connecting to MSN through Trillian to isolate the problem in case it was a virus or something program related.... though I already changed versions, it still didn't help. The weird problem with it is that I can send a message to somebody and they'll reply a few times over a few minutes but then they can't send anymore messages until I speak to them. Perhaps it might be account-related... it sounds like a long shot but I have no idea what to do. Please help!


Answer:Can't Receive Messages Through MSN

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starting to hate vista like everyone esle, using window mail, 3 accounts, all send, only 1 receives, no error message, use mcaffee, problem just started

Answer:cant receive all messages

Hello ringo42, welcome to Vista forums!

You're in the wrong place if you think everyone else hates Vista.

Later Ted

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My phone receives email but Outlook won't receive email from company address

Answer:Outlook won't receive messages

Check that all the email account information is correct in your Windows 7 email client software (eg Microsoft Outlook or Mozilla Thunderbird or whatever you've installed).

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I'm using both Outlook Express 6.0 and Hotmail. Is there a way to set up Outlook Express so that it will receive messages sent to my Hotmail address? (I had been using IncrediMail. It has a one-click way to set it up for getting Hotmail stuff.)

Answer:Want OE to receive Hotmail messages

open OE.
go to the menu ribbon, and click on Tools ... then Accounts.
choose the mail tab at the top, click the add button, choose the mail option.

The first screen will show you where to put in your address, when OE sees the @hotmail and you click the next button, it will give you a screen with the right defaults .
type of server: http
account: hotmail

continue from there and you should be ok

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Can't receive text messages after update

Answer:Cant receive text messages

What device do you have?
What OS and firmware versions are you running?
What carrier do you have?

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Randomly on my L925 I stopped being able to get messages and phone calls from new contacts. They get my messages though. Some of my existing contacts come up as "Unknown" when calling.
Anything I can do besides factory reset?

Answer:Why am I not able to receive messages from new contacts?

If you're on Cyan, just back up the phone and reset :)

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Hello,I am having trouble with Outlook. I receive e-mail without any problems, but I cannot send. A message comes up saying "Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)."I am using Office 2007, can anyone help me?Thank you.shloime

Answer:Can't send messages, but receive.

Was this working at one point?  Have you checked your email account settings in Outlook, particularly the settings for SMTP?  Do have the correct/most recent info from your ISP on their required setting for SMTP?

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I can send texts but cannot receive them. I can send and receive calls. I have deleted all my threads but this has not helped the problem.

Answer:I can't receive text messages.

Check if your SMS centre number is correct or not.

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instead of message i receive Get media content message.

Answer:Why can't I receive some text messages?

Originally Posted by Windows Central Question instead of message i receive Get media content message. Those are Multi-Media Messages (MMS). You might have to turn on your cellular data to see those messages. Turn on your cellular data and tap on 'get content' and you should be able to see the message.

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For the past 1 or 2 years I've been sending and receiving emails from my hotmail account in Outlook Express. I had a PPPoE DSL internet connection.

I recently moved, and now my computer is not connected directly to the internet. The setup now is as follows:

My roommate has his computer connected to a non-PPPoE (normal?) DSL connection through a DSLMODEM-and-ROUTER in one. My PC is connected to that DSL/ROuter thingy.

Since the move, I have not been able to send or receive emails from my hotmail account in OE. However, I still can receive emails from my other accounts (POP3).

Is it a firewall thing? What can I do to solve this?

2.56 GHz P4
WinXP Pro

Answer:Can't receive hotmail messages in OE

nevermind.. it turns out that my roomate's connects to the internet through a proxy.

I would have deleted this post, but im not a moderator

have a good day

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