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I turned on narrator and I turned it back off now my screen is black and white, did I do something wrong?

Question: I turned on narrator and I turned it back off now my screen is black and white, did I do something wrong?

I turned on narrator and I turned it back off now my phone everything on it is black and white I cant change it back the way I had it help?????!!!!!

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Preferred Solution: I turned on narrator and I turned it back off now my screen is black and white, did I do something wrong?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: I turned on narrator and I turned it back off now my screen is black and white, did I do something wrong?

Check Settings -> Ease of Access for "High Contrast", that's what it sounds like.

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Hi! A few days ago my desktop screen went black and white. The startup screen before logging into my laptop is still in color. Any suggestions to how I can fix this? I have looked around in the settings, but can't find any setting there that is out of place. I have also done another update since then to see if that would help, but the screen is still in black and white. Thank you for any advice

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I have a Lenovo X201 Tablet that goes black when the screen is turned around. I have to force it to shut down and on restart can vaguely see Thinkvantage sign at the beginning, but then the screen stays completely black. If I let it sit for a few hours, I am able to start it just fine. Thought it was hardware issue and had the company send me a new shell. Had the same problem with the new shell.Any suggestions on how to fix this?IT helpdesk at my company could not fix the problem.

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please send me an answer as soon as possible. I am unable to even call somebody... my set is LUMIA 525. I have already tried other steps but it isn't working...

Answer:How can I scroll when narrator is turned on and even turn off narrator from tiles?


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Hi guys,

I have an acer aspire one KAV60 mini laptop, It was dropped and the LCD panel was broken. I used it with an external VGA monitor while the ebay LCD purchased arrived home. I didnt use the laptop for 1 month.

Today the LCD panel arrived, I changed it right away. But as soon I connected the flex cable LCD panel when On with a white light like if the LED Backlight was connected directly.

Laptop was turned off when this happens. If I turn the laptop On, then the LCD panel goes black (Led light turns off) HD powers on, vent powers on, power led is on, if I plug the AC adapter then charge led is on; but no Bios logo at all. Like if the BIOS operations where dead at all.

LCD was used but in good shape as quoted by the seller on ebay. Now, if the screen was in "short circuit" when purchased could this mess up the whole laptop? Could a defective LCD panel cause the motherboard to die?

Or could the motherboard die just becaus it cans, and that to be the reason why the LCD panel goes on white light? What do you think can be wrong now with my laptop?

Thanks in advance.

Answer:Acer KAV60: LCD is white when turned off, no image when turned on

It could be a defective inverter or LCD panel. I would try a new inverter first

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hi my windows 7 have some problem ,yesterday the colour of windows 7 is gone and its now black can u help me pls .

Answer:windows 7 - turned Black & White

Everything is black & white?

Update video drivers.

See if Windows System Restore can help - chose a restore point prior to B & W -
START | type rstrui

Regards. . .



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I am running Windows XP Home Media Center Edition version 2002 Service Pack 2 on a Gateway FX 530 XM purchased in November of 2006. Intel Core2 CPU 6400 @ 2.13 GHz with 2 GB RAM.

There is a problem that has been present in this computer from the day I bought it which I really must address.

When the computer is turned off and then turned back on, I lose Internet access. In a few minutes a message balloon pops up in the notification area. It asks me to click and then a window opens asking me to repair the
Internet connection. The first attempt always fails. The second one is
successful. Basically turning the computer off then on costs me about ten minutes after Windows loads before I can go online. This does not happen with a restart; it only happens with an off-on.

The exact process the first try is: Repair Local Area Connection > Renewing your IP address > Windows could not finish repairing the problem because the following action could not be completed: Renewing your IP address

Then I click repair again and it works.

This is a problem because we are getting more brief power outages. Yes I could work around the problem with an uninterrupted power source, but I'd like to fix the problem. It is also a problem because in the past it didn't happen every time. Now it almost always happens.

A second computer on the same cable router will always be able to get on line.

A while back I e-mailed Gateway. I was told to do three things.... Read more

Answer:Lost Internet Access after Computer turned off then turned back on.

I told Gateway that another computer on the same wired router has no connectivity problems. Gateway recommend contacting my ISP and he manufacturer of the router (Linksys) to check the Internet sharing. They said that "The issue you are having right now is due to your configuration. The other system may connect properly from the Internet but the other system may not due to improper configuration of sharing your connection".

I certainly don't look forward to contacting my ISP and am not sure what I would even ask them. For that matter, I'm not sure I would ask Linksys or what is the best way to find information on the router settings. Gateway did not offer much information.

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First, I'm new to using this software.

I started making a diagram for school and saved it after getting so far on it.
But now when I just tried to open up the saved file, it was black and white...
I also noticed that even when I start a new project, it is still black and white!

Unsure what I did to it. Can anybody help me out ???

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I recently got an update from Microsoft on Win 7, and immediately after it had finished updating I had no sound in any application (AIM, Skype, Chrome, Firefox, Youtube, etc.). This has happened before, and I ran Microsoft's Sound problems wizard and it always said that an option had been clicked off and that it had restored it. This time when I ran the wizard it says it detects no problems. I am sure it is the software, as it happens a lot with MS updates. Will downloading a new driver help? I can't go back to a previous configuration, I don't have one to go to. What should I Do? A computer without sound is like a bicycle without wheels.

Answer:Update turned off sound in windows, can't get it turned back on

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I downloaded a security update for Java. Restarted and the result was my black desktop text turned to white.
Tried several ways to change it back including an almost white background, several light colors and restarting. (Iwas succesful one time doing that) Tried a registry hack in colors and app workplace, changed values to 000 according to one suggestion. Didn't work
Don't mind doing registry hacks if anyone has a suggestion on turning white desktop text back to black.
Seems like MS would have a fix for this. Thank you
Windows 8.1
P.Od Senior citizen (79) with bad eyesight.

Answer:Windows desktop text turned from Black to White

Not sure if this will help but try this.
Type sysdm.cpl in start search and hit Enter to open System properties. Click on Advanced tab and then Settings button. Here ensure that Use drop shadows for icon labels on the desktop is checked.
Next right-click on the desktop and select. Personalization. Here ensure that a Solid color is selected as the background and that the color is NOT white.
Does this help?

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I have a Dell XPS M1330 that i got about 1 and half years ago and about a week ago my screen turned white. It will sometimes work if i turn it on and turn it off a bunch. But most of the time it just stays white. It seems to work sometimes and everything but the screen is just white. Just wondering if someone could help me out and see what is wrong and what i need to do.

Answer:Screen Turned White

Do you have an extra monitor that you could borrow from a friend? Reason I ask is you need to determine if it is the video card or the monitor, and the easiest / cheapest solution usually is just to switch it out to see if the problem persists.

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I have a windows 7 desktop....for awhile the screen had a colorful line
going down it and today the sceen started turning white every few seconds. (every 4-5 seconds)
I uninstalled the display driver and restarted the computer and now the screen is white.
The windows logo doesn't even come soon as I press the start up button
a white screen comes up. help

Answer:screen turned white

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My Aspire E11 only has a white screen when turned on, what can I do? I have only had this computer for a little over a month. Thanks!

Answer:Aspire E 11 only has white screen when turned on, ...

if you get a white screen without seeing the Acer logo, i would contact the Acer support service, probably you have an hardware issue.

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screen is gray on one side and white on other, how can I fix this?

Answer:screen has turned grey and white.Can I fix it

Is this a lap top or a separate monitor. More detail is needed. This will help you provide that information:

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I'm very new here so I'll do my best to provide the info needed to answer this question.The setup:  Sony computer (sorry, not much more detail because the computer is at my office), I loaded a free trial game called Wedding Dash 2 from Big Fish Games.  I have been a member at BFG for over a year with no previous incidents.  When I started the game, a box popped up telling me to adjust my screen resolution.  The current setting was 1024x7??.  I changed it to ???x1024 as requested.  When I pressed apply, the option to continue with or without a restart came up.  I chose to continue without restart.  I played the game and approx. an hour later the game screen turned black then immediately turned white.I have tried everything I can think of to clear this problem.  I finally disconnected all power, telephone and DSL lines.  That is how I left it.  My boss is out of town until Monday so I need to get this fixed before she come back.  We are a very small company with no IT department.

Answer:Computer screen has turned white

Re-boot the machine...Even if you get a white screen try right clicking any area and select Properties...Then select Settings and choose 1024X768 and hit apply.Re-boot for changes to take effect...If this does not work you have to do it from safe mode...To enter safe mode turn on the machine and tap F8 repeatedly on power up and before you see the Windows splash screen...You will see a black and white screen filled with items loading...this is normal so let it finish.At the prompt screen select safe mode and hit enter.Then repeat the above procedure.

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Hi all please read and assist if possible, i have an ACER ZA3 NETBOOK, and all of a sudden when turned on the screen has gone white, i have tried this on an external monitor and all is ok,can someone please point me in the right direction, ccould it be the screen or something more sinister ???

Answer:Half the netbook screen has turned white

It needs to go back for a new Screen under Warranty.

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I cant unlock my phone with the narrator turned on. I can't turn it off if cant get my password in with out the narrator annoying me

Answer:How can I unlock my phone with the narrator turned on?

Use Narrator on my Windows Phone | Windows Phone How-to (United States)

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Well this is an odd problem. When my laptop turns the display off, instead of the black screen, it is now displaying a white screen. I find this rather odd. Also, when the computer goes to sleep the screen is white, instead of black or just off.  What's going on? EDIT: I am on a Y550P

Answer:Displays white screen during sleep and when the display is turned off

weird.i used to hear blue screen, black screen issue but this is first.  i'm not sure it'll help but try to update or re-install your graphic card drivers.still issue persists, i can say you're having the issue with screen or graphic lenovo support line cause issue may be serious.

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Hello Team, My Lenovo G580 is turning white on start. It was working fine, suddenly it flashed a white screen.In a particular spot a black patch is developing and gets heated up. I did-remove the battery, holded the power button for 30 secs and then turned on with battery. But it did not help. Please help me with the issue. Thanks in advance.

Answer:Lenovo G580 displays white screen when turned on

hi Harsha_28,
Welcome to the Forums.
If the black patch is similar to the picture below then the issue is most likely with the LCD assembly  - possibly dead pixels (you can verify this by connecting an external monitor via the VGA port).  

If you're in India, I recommend you contact Lenovo and report the issue. 
Telephone number:
Hours of operation:
10AM - 7PM Monday - SaturdayExcept Holidays

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Help, just last night my computer screen started to glow white instead of black when it was turned off.  Is something stuck in the screen?  (LCD) Or is the monitor dying?

Answer:Computer Screen glows white not balck when turned off

Welcome to ComputerHope.Hard to tell without any more information?So do you mean, when you turn it off, it blinks white?How is it now?

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So I closed my laptop to go answer the door and when I came back upstairs to continue what I was doing, the screen remained black and I turned it on and off multiple times and it still doesn't work. Lights come on saying it's on a charging but that's all. Not even the CAPS lock and Mute button lights show up

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i was doing homework on my computer when suddenly the screen just turned black. i tried turning it on then off but then i saw a spark inside of my computer, what is wrong with it because now the screen just stays black as if it werent on, do you think that this is the motherboard that is fried because i doubt that its the video card processor, or memory that is at fault because the spark wasnt near the processor, or memory please help thanks

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I did a system restore and it took longer then usuall to restore then when it finished and it rebooted,then windows Xp loaded all i could see was a black screen and the mouse.Anyway i can fix this?i left it on for the whole night and nothing happend it stayed the same.

Answer:Help,screen turned black after...

Ed reboot the computer and repeatedly tap the F8 key. This will take you into the windows startup menu. If you get there choose 'Last Known good configuration'. If that doesn't work, try safe mode.

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Hey my Acer pc desktop has recently turned black.I restarted the computer but it didn't do anything but it pops up with documents for no reason. i was going to get someone out but i thought i would ask yous first.

Answer:my screen has turned black!!!

Black screen and then documents starting themselves on reboot sounds very odd. If you have the system restore CD or DVD,  would boot your system off of that disk and then perform a repair installation or a restore with keeping your data instead of a full system restore that would wipe out all your data. Sounds like corruption instead of hardware issue with documents launching to open on own at boot.

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Hi my son has a Hp notebook N7J41EA#ABU which he had for his birthday in march 2016 so its still under guarantee ,which we purchased this at argos ,now when he trys to turn it on all we get is a black screen with nothing on it we have the sound of the fan come on which we can hear please can you tell us what it can be please ,we have had it on nearly all day but still nothing comes up ,many thanks 

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I was attempting to edit authui.dll, when I restarted my computer I got a totally black screen. Now everyone seems to have a hard time understanding this. When I start my computer up I get a black screen, no matter if it's a normal started up or in safe mode. I'm totally unable to login or do anything, the screen turns black before anything comes up. Does anyone know what I should do.

Answer:Black screen when turned on

Hi niotic,

Do you have your Win 7 DVD or Win 7 64bit recovery disc?

Boot from your windows dvd/recovery disk and run a system file check to replace the original files -

SFC /SCANNOW : Run in Command Prompt at Boot

Check your drive is C and type:

sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

You should get a message after scan saying windows resource protection has sucessfully repaired some files.

Type exit and click restart.

If you dont have a recovery disc:

System Repair Disc - Create

Post back any progress



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So I closed my laptop to go answer the door and when I came back upstairs to continue what I was doing, the screen remained black and I turned it on and off multiple times and it still doesn't work. Lights come on saying it's on a charging but that's all. Not even the CAPS lock and Mute button lights show up

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So i just bought a new cpu for my computer (AMD A8-6600K Black Edition) and upon installing it and the new heatsink, when i power on my PC, all the fans spin and the LED's turn on, but the screen remains black. The monitor and cable 100% not the problem, and i've tried all the common troubleshooting such as multiple restarts, removing the Mobo battery, trying new RAM etc, but nothing has worked, anybody known any other solutions, thanks.

Answer:PC Turned On, But has Black Screen

Does the monitor display 'No Signal' or similar message?

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ok well i was on skype chatting with some friends about me getting a new headset for my computer, they informed me that i needed a USB slot on the back of my computer for the headset that i wanted, i turned my pc to looked at the back part of it and found the Usb slots, when i sit back down my monitor screen is black, i could still hear my friends chatting in skype and they could hear me also, at first i thought something was loose since i turned my desktop, so i made sure everyting was tighten up, then one of my friend suggested me to restart my pc, i did and the screen was still black, i disconnecting everything and connect it again,it still wasnt working, it just randomly turned black on me. The monitor isnt damaged and my pc seems to be working fine, so whats the problem?
Computer spec is
Graphic Card: Dual Ati radeon 5970's
Motherboard: Unknown
Rams: 6gb of ram
Processor: i7 920 2.8ghz
Memory 1.15 terabyte
thats all i know, i bought my computer from Alienware ( Area 51) its still new, i only had the computer for 1 year or less (8-9 months) im new and not a computer expert i cannot go into my desktop and discconnect things, im affraind that ill damage something. anyone help?

Answer:My Monitor screen turned black!?!!?

Does the monitor work when the system first boots up (before it goes into Windows)?
Does the monitor work in Safe Mode (rapidly tap F8 just before the Windows splash screen shows up)?

If it doesn't work in either, take it in to the shop for warranty repair.
Check to make sure both video cards are properly seated and that any connecting cables are in place.

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I did a really dumb thing.  My laptop screen started getting permanent vertical lines and one day there was a huge one appearing taking up about 1/6 of the screen.   I decided to fool around with the video adapter and I made it run at it's most basic (trying to put less stress on the video, I thought.  Sorry, I learn only when I have problems.  This is a new one, so bare with me.I thought it was a good idea to turn off the video card/adapter (ATI Radeon 9700), but the line stayed.  A new video adapter came in its place, I imagine the basic default one for the computer, and I chose to turn that one off as well.  It asked me to restart, and I did.  Now I get BLACK SCREEN.I can restart the computer, it boots and I can hear the programs loading up.  If I click around blindly with my mouse, I can open some programs and hear them running.  So windows XP Home, is loading fine, but everything is hidden behind the black screen.I tried doing a system restore, but no dice.  I fooled around with the XP repair, but am too new at it and didn't want to screw things up any further.I found this thread on this forum checked out tried doing Step A, but when I came to fixboot, it asks "are you sure you want to write a new bootsector to the partition c?"  I don't really know what this will do, and I'm w... Read more

Answer:Turned off my videocard - black screen!

Now I am a little confused. All of these changes were done within Windows, right? YOu have not played with any of the BIOS settings? Well it sounds like there are MULTIPLE issues here, mostly self induced. If the BIOS is not involved:1) You can physically remove that drive and slave it to a working machine with an adapter and save your data.2)  You can boot a Linux LiveCD to see if the hard drive can be read and back up any data if it can be that you need. If that doesn't work, you  know for sure it is hardware. You can download the file on a working machine and burn it as an ISO with Nero, etc. and then boot with it. It will not write any files to the hard drive and is a great test. The files could be copied to a pen drive, across a network, etc, and then Windows reinstalled.

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I am using Dell XPS laptop.Today when i was copying some access tables to my C:/. Suddenly a black screen appeared.It was not going off.I turned off and restarted. At a certain time a blue screen appeared with physical dump complete message and it was not going off by pressing any key.Finally once battery charge got over, i charged using ac adapter.When I turned on again the black screen is appearing.Not even the dell logo is displayed.I can just turn it off with the power switch.Please help me out!!!

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I turned the computer on this morning but nothing happened. It is on charge and the little blue light is on where you press to turn it on

Answer:Computer turned on, but screen black.

If you never ever see anything at all on the screen that points to a hardware fault.Please provide make and model number of computer.Always pop back and let us know the outcome - thanks

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Hello everyone,
I have a HP laptop, the model number is dv9925nr incase anyone needs it, and as soon as i turn on the laptop the screen is black and stays black, as if the computer is still off. I have turned it on when it is plugged in and the computer is fully charged and tried many other ways and even waiting to see if it reappears but nothing has worked. I know it is on because all of the blue lights are on and you can hear the computer running. My first thought is that the screen is going and needs to be replaced but if anyone knows any ways to fix this without having to take it into a store or go to that extent and there is an easier way could you please write back. it would be greatly appreciated!

Answer:screen is black as soon as computer is turned on

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(first im not sure if this is in the right thread, move if you can, and thank you. Also sorry my english isnt so good either)Every time I turn on my computer(windows xp) it runs good until after the gateway logo. After the logo, the screen has nothing on it, but the line thingy that flashes and appears when you are typing. I try to push a letter but the computer makes the same npise whe i push any buttom.

Answer:Black screen after computer is turned on

shameless bump

i meant to type noise not npise. Any help, ideas, or suggestions? And ive had my computer for 4 years.

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Hi my hp pavilion restart for many times. It happen when i update windows 10 and the battery run out. Then when i turned it on, it keeps restarting with black and the logo hp appear. It happen for 1 day non stop. Please help me.

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My computer screen suddenly turned black without me even touching it. Theres a little white lightblinking in upper left corner but I cant type anything at all. I shut it down and rebooted it but it just goes right back to that same black screen with blinking little white light in upper left corner. How can I fix this without losing my files? It's a dell btw.

Answer:Help! Screen suddenly turned Black and thats it...


Turn on your machine and tap the F8 button, this will bring you to the Advanced Boot Options screen, then select Safe Mode and see if your screen appears.


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I have a Hp pavillion which is a gold color, and it was working fine. Then the laptop powered off and when i plugged in the charger to turn it back on the screen stayed black. The power button on the side was on and the fans were running ut still the screen stayed black. I tried to put the brightness up, still did not work. After it fully charged i tried again and it did not work. Then I plugged in the HDMI cable and hooked it to my TV and I could see then screen on the TV but not on the laptop. How do i fix this problem

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So, I just got a brand new Samsung laptop about a week ago. It is a gaming computer. It's been running fine, but now I have a problem.
I had two tabs and a game open on my computer, I was on one of the tabs when this happened. My screen froze, and there was some bars that went across the screen (small bars) So, I held down the power button to turn it off. I then tried to turn it on again. The power buttoned turned blue (like normal) but the screen stays black. No Samsung logo like it does when it's usually starting up.
Does anyone know what the problem is and how it can be solved? I unplugged and took the battery out, just thinking it needs to be rested for a bit.
When this happened, it was quite hot, it has probably been on for 12 hours, and this is daily too. Is it just because of overheating?

Answer:Blank black screen when turned on

It could possibly be a graphics card error try and find out more about the graphics card installed into your laptop and its common errors.

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Acer v5 black screen. Once turned on, that's it. Nothing will come out on the screen. I already tried to connect it to a montitor and still nothing shows up. Please help me!  

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Hello guys, I bought my HP 14-r000ne Notebook  about two weeks back, and since day 1 when I was configuring i ran into a problem. I have set that the display to turn off after 10 minutes, and when it does and I try to turn it on again by moving the mouse or hitting the keyboard keys nothing works and the screen keeps blank while i can see the lights on the keyboard and the hard disk light are on. the only way to turn it on again is by having it goes to sleep mode then it would work.Same thing happens if i turn it off (as in windows 8, the laptop doesnt completely turns off, when I try to put it back on, it starts but also the screen remains blank), the only solution here is to keep pressing the power button so it goes to a complete shutdown, or changing the power option and uncheck the fast turn on option. What I did then, is I have gone to the advance troubleshooting and made a system refresh, where things worked fine for about two weeks, until today the problem started again exactly like before. Any suggestions on what to do?thank you

Answer:My screen doesn't come back on after Display is turned off

Hey @Chadik , Welcome to the HP Forums! I understand you're having issues with turning off the display and shutting down the notebook. Typically the shutdown issue is the result of the hibernate feature being enabled. You can disable this so the notebook completely shuts down instead of going into hibernate. To do this:Press Windows Key + X.Click Power Options.Click Choose what the power buttons do.Click Change settings that are currently unavailable.Uncheck Hibernate.Click Save changes.I would also suggest checking the touchpad options to make sure it is allowed to wake the notebook. To do this:Press Windows Key + X.Click Device Manager.Expand Mice and other pointing devices.Right-click the touchpad.Choose Properties.Click the Power Management tab.Make sure the box titled Allow this device to wake the computer is checked.Click OK.If a system restore temporarily resolves the issue its possible a setting is being changed or a Windows update is causing the issue. Try restoring the default power plan settings in the Power Options window. Let me know if any of that helps!

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Dear Admin and ThinkersFew day's ago i found my old Thinkpad L410 (0616A33) then mean to move my data, but i found my laptop wont turn on, Screen & Power LED only Blinkin 1 time then Turn off. when charging, the indicator light is normal, but when i push the power button, my laptop still blink white on screen then turned off. can someone help me please?!. I have few repairing electronic here. maybe i can follow some helping instruction from you. Thanks !!! (sorry i have a really bad english) "NORTH INDONESIA"

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My thinkpad is T61 7663-AN7Wide screen (1440x900), nVidia 140MWindows XP + SP2I've updated to the latest BIOS and video card drivers. The problem is sometimes when the screen is turned off by the computer (according to my power policy, the screen will be turned off after 10minutes, or sometime),I cannot activitate the screen again.The screen is always black. But the computer runs properly.  I can still input, even use Alt+F4 to turn off the computer. Currently, closing the screen panel and re-opening it can activiate the screen.Or use Fn+F4 and turn computer on to activate the screen. However, both of the solution will disconnect the network, which is unacceptable. Is there anyone who experienced this problem?Do you have any suggestions?  Thanks! 

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i have just put in a graphics card (asus EN9800gt 512mb hybrid power) and wen i turn it on all i get is a black screen! what could the problem be?
I have a 500w pc and its a very brand new pc with 64bit windows 7 and intergrated grraphics.

also note that the first time i put it in i forgot to put in the 6pin adaptor and when i turned it on it made a big beeping noise. could this have stuffed up the card? becoz wen i remove it, the pc works fine

help please???

Answer:Put in graphics card but only black screen when turned on

Do you get any beeps after turning on your PC?

Also, what PSU do you have?

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I don't know if this is the right section to post in if its not you can move it.

I was on Facebook when a blue screen of death showed up, so i restarted my laptop. After i restarted it went to the screen where it asks if you want to start windows normally or you can choose safe mode, i pressed Enter on normal. But then it froze there so i restarted again but this time the screen was all black like the monitor was off, but it wasn't because on the bottom it had the blue light indicating it was on. Also i haven't installed any new hard drives or anything like that. So far all i tried was take the battery out and hold the power for 30-60 sec. Unless i did it wrong because i took out the rechargeable ion battery, hold for 30-60 sec, plugged in the ac adapter turned it on without battery ( still black screen ), put in battery turned on but still black screen.

My Gateway laptop is model W340UA, Windows Vista

Help is much appreciated.

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When turning on this HP DV6000 Laptop, I keep getting a black screen while all the led lights go on as normal.
I tried to put an Operating System disk to format but on booting, nothing comes on screen.

All help appreciated

Answer:HP Laptop dv6000 - Black Screen when turned on

Do you usually get a bios screen? or did it used to boot straight into windows? If you did get a bios screen do you get that now? If not sounds like a problem with the monitor connections/monitor itself. If you never taken a laptop apart i'd advise getting it professional repaired.

2 more replies
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I bought a lenovo ideapad 320 from Walmart 4 months ago and it broke 2 weeks after I bought it. I'm posting this now because I put it aside for so long but now I need it for school. I turned it on one day and all of a sudden the screen was jet black. Plus if I turn it off I have to hold down the power button but if I turn it on it just comes back on with 1 quick press. Whats up with that? Is it because my laptop isn't turning off all the way? I already tried the hard reset method (taking out battery, holding down power button for X seconds) and cleaning the ram stick but nothing seems to work. Do you think it might be the LCD screen?  

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I've just bought some new hardware for my comp and tried to install windows xp professional. I got to the beginning of the 2nd phase of the installation and thats all. I changed my ram settings in bios after finding some information which I thought would help and now my pc turns on but I have a black screen....
I know the xp disc works fine as I used it on my other pc on the same day and that works fine.
If this helps this is what im using at the moment.

ASUS M2N32-SLI DELUXE Motherboard
AMD Athlon 64 X2 Dual Core 6400+
OCZ Revision 2 2 GB PC2-6400 DDR2 Memory
Ive managed to reset the cmos so the black screen problem has gone, but now I manage to get in to the 2nd part of the installation which goes for about 3 mins and then blue screens.

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Hi all,I really appreciate your help. The laptop is a 15-d097nr Touchbook.Lead-up to the problem: I turned it on as I do every day and found that Windows was doing its automatic updates at the most impertinent time. After waiting a long time for these to finish, I became frustrated and (foolishly) decided to turn the laptop off using the power button, thinking that I could deal with the updates later.When I turned it back on today, the following issues/behavior became evident:1. As soon as it is turned on, the black screen with the HP logo and that cycling "loading" thing shows, as usual. The fan and even the Wi-Fi light on F12 are working.2. This screen is up for a very long time... then, at the bottom, a message stating "Scanning and Repairing Drive C:" or something close to that shows up. There is no percentage after this message (I've read other people who have a percentage loading after this, but not me). The HP logo is still visible.3. The message and the HP logo screen last a long time before the screen turns black (but not off). This black screen lasts another 30 minutes or so before the loading cursor finally appears. Nothing else happens.4. The screen turns off after a while if I don't touch the pad, etc.., presumably going to sleep, like it does when it is functioning normally.I've scoured the HP forums and done the following, to no avail:1. Taking the battery out, turning it off and on, etc...2. I've restored the BIOS as shown on this website. The BIOS restoration... Read more

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This morning my computer froze, so I turned the computer off and turned it back on again. When I got to the login screen I logged in and it had a black screen for a little while and I could move the mouse around. After about a minute it gives me a blue screen and restarts. When I tried to go into safe mode the computer froze. I can access task manager in the minute before it crashes, so I tried ending explorer.exe and re run it. Did not work. 
Edit: It also occasionally can't find the HDD to boot from. It happens on an off.
        I'm also using Windows 7. Or was.
This is the computer I use:
I wanted to make sure this HDD and SSD would work if I needed to replace the one I have:
And maybe some suggestions on a cheap HDD with a warranty. I'm looking for 1TB or more.
I don't know if the failure was just because the hard drive was old or if it was a virus. I was searching for free books for a class that I had and went onto some sketchy websites, but I did spyware and virus scans afterwards and they came up clean. I did install anti-spyware just yesterday as well, so I don't know if it deleted something important or not.
My computer has been kind of slow for the past week and it was making ... Read more

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Hi, I have already posted about this issue here: However, none of the responses seemed to address my problem.   I want to be able to use the keyboard on my Spectre x360 when the screen is rotated all the way back 360 degrees. Tablet mode is OFF. I have tried tilting the laptop. Neither method works. If there is no other way to use the laptop's keyboard while the screen is flipped back, can someone please advise how I can disable the orientation sensor.  My external monitor is basically unusable if I can't fix this issue, since I have no space on my desk for both the laptop and the monitor and need to be able to fold the screen back so I can use both at once. Thank you for your helpS

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I am having a problem with my Satellite A200.

When the screen is open the back-light is turned off. You can faintly see the screen it still switched on but it's too faint to read.
When you close the lid you can see the screen back-light comes on, it stays on for just under a second when you re-open the lid but then turns off again.

I guess that it has something to do with the lid switch being faulty.
Can anyone suggest any solutions.

Many Thanks

Answer:Satellite A200 screen back-light is turned off

This part of the message is very interesting:
>You can faintly see the screen it still switched on but it's too faint to read.

According to your description you can see the screen and possibly the desktop too but the whole display is very faint like behind a thick fog.
Could it be right?

Well, I think this issue could be related to the FL inverter malfunction.
The FL inverter is a tiny part hidden behind the screen frame and it controls the screen?s backlight.

In my opinion this part should be checked by a notebook technician.

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Hello,I have an annoying problem with my Acer VN7-591G. I am using windows 7.If I start it with power supply everything is fine.But if I will disconnect power and try to turn on VN7-591G it will only boot up to moment after successful login. After that there is only black screen. I think there might be a problem with slow CPU speed, but I do not know how to determine it. Also there is no difference if it booting from completely off state or from sleep mode. No power supply and the booting time means reset :/Anyone can help me with this?Best Regards,Avien

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i installed windows 8 on my new pc who includes Shappire 7870 xt boost and monitor Samsung T220. whether i turned off the monitor manually or it turns off automatic by power saver, sometimes the monitor shows only black screen. The monitor does turns on, it's light turn on, but all i get is black screen.

i also have I5 4570 and Gigabyte GA-B85M-D3H.after i installed windows, i installed the motherboard drivers, includes Intel HD Graphics 4600. Could it conflicts with the ATI's driver?

also, when i connect the monitor to the motherboard it works fine (so far at least). but games doesn't run smoothly.

Answer:Monitor shows black screen after been turned off manually

Hello matizami, and welcome to EightForums,

If your monitor works fine when connected to the motherboard, then the issue lies with your graphic card. Make sure you're running the latest drivers for your graphic card. Go here to update them.

Your motherboard drivers won't conflict conflict with ATI drivers.

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Hello,I have an annoying problem with my Acer VN7-591G. I am using windows 7.If I start it with power supply everything is fine.But if I will disconnect power and try to turn on VN7-591G it will only boot up to moment after successful login. After that there is only black screen. I think there might be a problem with slow CPU speed, but I do not know how to determine it. Also there is no difference if it booting from completely off state or from sleep mode. No power supply and the booting time means reset :/Anyone can help me with this?Best Regards,Avien

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While using PowerPlanner7, I believe I may have accidentally turned off display or brightness to 0. I am unsure if I successfully made it back to the desktop after rebooting(my attempt to solve the problem). I have tried searching the Internet for shortcuts that re-enable screen or turn brightness up(my keyboard brightness buttons do not work since I am on Mac and the functions keys are all remapped- holding fn then function is same as just pressing function now too)

Answer:Accidentally turned of display, black screen/no mouse


I could really use some help. I have work to do on my laptop and rebooring does not help.

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Relevance 90.2%

nothing is operable on the phone right now even not showing charging status

Answer:My Nokia Lumia 925 had suddenly turned into black screen, what do I do now?

Try soft reset, I think its power button plus top volume key down for 10 seconds. If not try contacting Nokia warranty, perhaps they can get you set up under phone warranty.

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Relevance 90.2%

Hi there.While trying to fix the graphics issue in my latptop, I changed the default grapichs device in the bios to "Discrete".Unfortunatly, after starting the system, the LCD turned black and since then i can't see anything on display.I tried to connect the computer to external screen, though it didn't work as well. Can anyone please help by giving the exact commands in the bios in order to restore the settings to origins? I have installed bios version 7UET89WW (3.19). p.s.I would also appriciate if someone has a good guide to fix this switchable graphics issue (for Windows 7 64bit)  Thank you very much.

Answer:My T400 screen turned black after trying to fix switchable graphics

Pardon me if say any thing wrong,u should reset your bios,1)Remove the Backup Battery 2)Then u should reset CMOS Battery then plug it,as was,How to reset you Cmos battery.u need open 5 Screw bottom of the your laptop,for your clarification u should open screw where u see small icon of KEYBOARD or touchpad these screw installed.Near these Icon.After put out those screw first u try to open touchpad then Keyborad,after thet u will see lowerside of side Cmos battery is installed.just u need to unplug an plug it as was.then power on your T400 i will take to boot up couple of minute then u will get ur notebook in normal condition.. its practical work if u think u can do it then should go ahead otherwise u can understand. Thanks

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Relevance 90.2%

Like it says in the title, games were running perfectly fine until recently. My screen suddenly turned black, and when it came back, the resolution was huge on my computer and all of my games went from being playable to incredibly low FPS, and it has been stuck that way ever since. Here is what I have tried so far:
-I did not install any new software recently
-I restarted the computer, which did not resolve the issue
-I reinstalled windows, which also did not help
-Updated all my drivers

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Relevance 90.2%

Can anyone help me figure out why my menu text turned into black boxes on the display screen.The last thing I did was to change my desktop picture.  I'm unable to access any of my programs as the black boxes are not readable.  

Answer:T61 Menu text has turned all black on the display screen!

Can anyone help me figure out why my menu text turned into black boxes on the display screen.The last thing I did was to change my desktop picture.  I'm unable to access any of my programs as the black boxes are not readable.  

5 more replies
Relevance 90.2%

Hi, Could someone please help me with my laptop. I have  a Dell Inspiron E1405 and when I turn it on I get a very dark screen, after I press F8 and get into safe mode I can slightly make it the words and it takes me to my desktop, but it is extremely dark to see much.I have to say this problem started 2 days ago and initially once I would start the computer the Dell logo would come on followed by a clicking sound and the black screen. A few nights ago I accidentaly ran into the wall carrying my laptop, but it was working fine. Could this dark screen be due to a loose cable or do you need to get a new lcd?I would really appreciate any help.Thank you.M.

Answer:Dark screen on laptop when turned on, not completely black. Please help,

Have you tried the keys that change the brightness of your screen?  Maybe they were hit inadvertently.  I have a dell latitude.  The keys for screen brightness are on the bottom right.  There are blue circle-like pics on the up and down arrow keys.  Since the screen brightness function is blue, if I want to use that and not the up/down arrows I have to press the key w/the blue Fn on it while I press the screen brightness keys.  The blue Fn key is to the left next to the Ctrl key. 

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Relevance 89.38%

Thanks for your help. I've deleted my request. Most appreciated.

Answer:My Computer Screen Suddenly Turned Black. What CanI Do To Restore It?

What is the make and model of your system?

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Relevance 89.38%

I owodified Y410p which started malfunctioning roughly about 2 months ago. First it took progressively longer time for Lenovo logo to show up. First 3 minutes, then 5, yesterday 15, and today 40 minutes have passed and the screen remains black. Once it gets to Lenovo, everything is okay. When the power button is pushed, everything starts bormally. Keyboard light on , fan on, the laptop deels warm, and even the CD unit can be opened and closed - but the screen won't immediately load.

Answer:Y410P screen stays black for a long time after turned on

(So hard to use the forums for smartphone **bleep**) Continuation of above: I have tried some simple solutions like power button 20 seconds or Shift-F8 and none works. Some say that Windows 10 might be the problem but I've installed mine for 2 yrars and no problem has arised about it. I hope someone could suggest me something before ai have to bring it to the service centre (if I must). Thanks.

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Relevance 89.38%

Hello, I'm unsure if this will be a continuous problem for me, this is the first that it's happened, so I decided to ask here to see what caused this, if anyone knows.
This morning, booted my laptop. It remained a black screen and then started beeping. I can't say how many beeps there were, I want to say it was either 4 or 8 though. Hard powered it off in fear, and then unplugged the laptop. To my surprise, when it was unplugged, it turned back on and now it seems to be working fine.
My laptop is a Dell Inspiron 15, 5000 Series, and I've had it for less than a month, so if it's anything major, warranty I assume would cover it. But wanted to ask first, if this was an error of some sort or if this is a sign of something serious. It's been working fine before, this is a first for it.

Answer:Laptop Beeped and Black Screen When Start Up, Turned On When Unplugged

4 beeps = memory error
8 beeps = display panel not recognized.
Start with a call to Dell support (you'll need to walk through troubleshooting before service/repair is authorized).

1 more replies
Relevance 89.38%

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:31:43 AM, on 26/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\WINDOWS\... Read more

Answer:Toolbar on bottom of screen turned completely black..after restart will not fix.

please help!!

1 more replies
Relevance 89.38%

When I turn on my Lenovo X1 Carbon 3 if it is unplugged, it will load normally to the lock screen and then the screen just turn black, the power button will flash on and off green, and nothing will happen even if I try to turn the power on.  If the laptop is plugged in, it will work normally and if unplugged after I log into the computer it works normally too.

Answer:Lenovo X1 Carbon 3 screen turns black if turned on unplugged

This happens to me whether plugged or unplugged and I leave it sitting for a while. It seems to go into a super deep hibernation that refuses to wake up with the blinking green LED.So I actually have to HOLD the power button down for ~5 seconds, and restart the computer. I don't know if there is a solution but it might have to do with the power settings in Windows. The odd thing is that might not be true because I run Ubuntu as well and have the same issue so those Windows Power rules don't apply!Also, my firmware is the latest.

5 more replies
Relevance 89.38%

Laptop froze during bios update-turned off-now black screen no beeps only sound is something running steadily all lights are on tried removing battery and power cord and holding down power button for 1 min no change any suggestions??

Answer:bios update froze-turned off computer-black screen

I believe some lenovo laptops have a bios recovery procedure and some do not. Either search the lenovo site or post your exact model and I can search for you.

What was the reason for updating the bios? Was there some fix you needed?

3 more replies
Relevance 87.33%

SO what happened is that I raged and started punching the back of the phone (it has a very good case) and I've done it before but this time it was too much and you can see lines at the bottom of the screen but it stays black but the phone still works. Can I replace the screen and it'll work again?

Answer:My Lumia 822 Windows Phone turned black after it cracked. Will replacing the screen get it working again?

First things first, you need some anger management.
With a new screen your phone probably will work again.

2 more replies
Relevance 85.28%

My services were offered by my father to a guy to install a dual boot on his system. I have done this procedure before so I felt fairly comfortable doing it on a system belonging to a business. However, mid dual boot procedure I start recieving BootMGR Missing Press Ctrl + Alt + Del to reboot. Immediatly I hit google; however, all given solutions prove to be negative in fixing.
The gentalman was supposed to have backed up his system for me, the words out of his mouth are "I'm doing as we speak". Vista came preinstalled so I have no Vista Home Premium x64 disks. So, I call up the guy and he says somethings came up and he couldn't make them but what ever I do make sure I get vista working again, don't lose his stuff.
Now it's forget the dual boot just get vista back, but this damn BootMGR won't stop popping up. I'm at a loss of things to do.

Answer:Vista Dual Boot Turned Missing BootMGR Turned Complete Horror

Hello Aaon, and welcome to Vista Forums.

You might see if running a Startup Repair on the drive Vista is on to see if it can repair the boot MBR file for it.

Hope this helps,

5 more replies
Relevance 84.87%

My external hard drive has a problem where all the folders have turned into 33KB applications. When I click on the folder, the content in the folder will appear in a new window, however if I try to copy the folder, only the 33KB application will move. If I try to drag other objects into that folder, I get an error saying "the path '[folder name]' does not exist or is not a directory". I originally had this problem on my computer, and also my chrome browser stopped working because of an error saying it was a "bad image", however I had my computer wiped so now this problem is only on my external hard drive.Also, I haven't been granted administrator's rights by my administrator, so I can only use my current antivirus program (symantec endpoint protection), or portable programs, and I can't edit the registry  Thank you

Answer:Folders turned turned into 33kb .exe files and open in new windows

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. 1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.2. The fixes are specific to your problem and should only be used for this issue on this machine.3. If you don't know or understand something, please don't hesitate to ask.4. Please DO NOT run any other tools or scans while I am helping you.5. It is important that you reply to this thread. Do not start a new topic.6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.7. Absence of symptoms does not mean that everything is clear.If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line. *******************************************************If you wiped(reformatted) your harddrive why not reformat the external harddrive?

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Relevance 84.87%

HI, Lenovo G460 laptop (battery ) is not charging when turned on. When laptop turned on and plugged in , then intially it charges for a minute to five minutes and then it stops. When we mouse hoverd on the battery icon is displaying message as the percentage of battery available. No message as "Charging" is displayed. But it charges when turned off. Once after tutning off the laptop it charges from min to 100 percent without any issue. thank you. Can someone suggest me the solution. thnksIndra reddy

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Relevance 84.87%

Hi Everyone! This is my first post. My desktop turned white after I did a desk cleanup. Boy I really cleaned it! And I know this is crazy, but when I try to open my downloads they won't open. What is the best program to use when you get the "open with" question? Thank You so much!

Answer:My desktop turned white.

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Relevance 83.64%

Hey guys,

Hoping somebody can help with this issue Im having with my HDTV. When it is turned on it starts to fade from a black screen to a white one and does not respond to any button presses either on the television itself or on the remote. I'm willing to attempt a repair myself but am a bit of a novice with television repair. If I could get an idea of what part is failing that would cause this problem it would be a great start.

I've included an image, as you can see the white doesnt extend to the edge of the tv.

Thanks guys.

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Relevance 83.64%

Some of my desktop icons(.docx and .json files) have turned white. They open alright, but the icons have turned white. I have Windows 8.1 OS. Please help me out.

Answer:Some of my desktop icons have turned white

Thanks for your help. I have figured out my problem. Actually, I realized that indexing was turned off. So I turned on indexing and my problems were solved.

9 more replies
Relevance 83.64%

I was working on my computer and it was fine. and the next day when i got on it again the desktop was white, the icons are fine but i can't remove the white from the desktop. It won't allow me to change any of my wallpapers or any other background. I have included a log file can someone please help me.

Logfile of HijackThis v1.99.1
Scan saved at 2:59:48 AM, on 09/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
c:\program files\devnz\gbpvr\gbpvrrecordingservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINNT\system32\n... Read more

Answer:[SOLVED] Desktop turned white

I cant see anything wrong in you log so you will have to go through these fixes one at a time to see which one gets you up and running.


Download an run this Background Fixer


Run this file.Double click to merge it.

Go to Control Panel > Display Properties. Click the Desktop tab and click the Customize Desktop button. Click the Web tab and make sure all checkboxes in this window are unchecked. If any look a bit odd, check them then uncheck again.

Next, check hidden files and folders
To show hidden files instructions (WinXP)
Doubleclick My Computer | Tools | Folder Options | View tab
Select Show Hidden Files and Folders
Uncheck Hide extensions for known file types
Uncheck Hide protected operating system files (Recommended)
Select Apply to All Folders | Yes | Apply | OK

Search for C:\Windows\Web\Desktop.html and delete it if you find it.

Reboot and see if this helps.


You will find a fix here.Look for item 214 (Windows XP Style Changes )


Then go here a... Read more

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Relevance 82.82%

I tried to use a restore point but it did nothing, the icons were still the white boxes.

earlier i was defragmenting but stopped it at about 42% , would that be the cause of the problem?

nothing else really happened, i think it was a bit random.

does anybody know why all my icons are like this? and if there is a way for this to be undone?

heres a picture of what they turned into.

theres some of each.

Answer:most of the icons on my desktop turned into white squares

Hello and welcome to TSF

Please do this:

Download TweakUI (click on the colored link), the download is on the right side of the page. Save it to your desktop.

When the download is finished, double click on it, this should install it. When installed, Click Start, All Programs, Powertoys for Windows XP, click Tweak UI.

When Tweak UI is loaded click on Repair then on Rebuild Icons and click Repair, then Apply and Ok.

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Relevance 82.82%

24 hours ago, I don't recall it being white, I thought it was a dark gray, that matched the task bar. Did an update change this, or did I?

Any suggestions as to how to change it..and if it WAS another "brilliant move" on my part.. How to avoid doing it again, would be appreciated.

Answer:Windows 10 Search Bar Has Recently Turned White

I was choosing whether I should make a thread about this after I noticed it.

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Relevance 82.41%

I was playing War of the roses earlier, and my pc decided to turn off for no reason. I thought, ok, I'll just turn it back on after dinner and continue playing. But when I pressed the on button, nothing happened. I tried a few more times and opened up my case. I unplugged the power cable then plugged it back in, and the CPU fan turned on for about a second, then went dead, and this happens everytime I unplug and replug. I'm pretty certain it's a PSU fault, but I just need someone to clarify this for me before I buy a new one. If it isn't a PSU problem then please tell me what else it could be and what I should do about it? By the way, I only built it a week ago, so my warranty is still valid, if that changes anything. Thanks in advance <3

Answer:PC turned off randomly, hasn't turned on since, PSU problem?

buy a decent power supply locally to determine if its the psu........ then u can return it... and return the coolermaster for a exchange

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Relevance 82%

my dell inspiron when is much time under sleep mode, closed screen, closed laptop, and when is turned back, screen is black with visible light on it, led light, and i can move cursor
if i leave it like that for few minutes i can also notice dim screen, like even that black desktop is going to black again

The system has returned from a low power state. Sleep Time: ‎2017‎-‎03‎-‎31T16:23:21.587635000Z Wake Time: ‎2017‎-‎03‎-‎31T19:01:23.725031900Z Wake Source: Power Button

Faulting application name: Explorer.EXE, version: 10.0.14393.953, time stamp: 0x58ba5aa4 Faulting module name: wpnprv.dll, version: 10.0.14393.479, time stamp: 0x58258bd8 Exception code: 0xc0000005 Fault offset: 0x00000000000229e6 Faulting process id: 0x21c4 Faulting application start time: 0x01d2a9ec81b937df Faulting application path: C:\WINDOWS\Explorer.EXE

can you tell me this, as im checking my event viewer, if I make laptop go to sleep by Button or Lid, does this means explorer.exe is automaticly closed and reopened after return from sleep? or it still uses before sleep crashed explorer? This would lead me on the right track of fixing this.

i am gonna turn off all sleep hibernate etc things, but, im wondering why explorer crashed. I ask if explorer exe restarts upon laptop wake up from sleep, if it does than it would be probably problem with nvidia driver or something. Like this, I'm not sure if the reason is windows itself as it crashed ex... Read more

Answer:sleep mode, closed screen, closed laptop, and when is turned back, scr

Is wpnprv.dll, Windows Push Notification Services (WNS) ?
It has something to do with cloud, one drive?
One Drive caused explorer crash?

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Relevance 82%

I rebooted the computer and when I got my desktop back all the cons for third party apps are the default white icon as you can see in my screenshot.

I have tried re-building the icon cache by following the instructions on the forum Icon Cache - Rebuild

I can rebuild from a 3 day old image backup but I don't want to have to do that! Anyone got any more tips for trying to work it out - I tried to change one or two manually using the properties/change icon but that did not stay changed for some reason.

Answer:Rebooted the computer and all my desktop icons turned white

you could try doing a system restore to a previous point where your icons were working; this is my only suggestion other than to try re-building the icon cache again

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For some reason my search bar went white. I googled this & seems other having issue also & tried this but works & goes back to grey till u type in search bar then goes white again.
Settings - Time & language - Region & language. Change your country to Gabon.Sign out.Sign back in. The Cortana search box will be gone as Cortana is not available in Gabon.Go back into Settings and change your country back to the proper one. The Cortana search box will come back, but now it'll be black instead of white.

This does not work on 1709.

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I rebooted the computer and when I got my desktop back all the cons for third party apps are the default white icon as you can see in my screenshot.

I have tried re-building the icon cache by following the instructions on the forum Icon Cache - Rebuild

I can rebuild from a 3 day old image backup but I don't want to have to do that! Anyone got any more tips for trying to work it out - I tried to change one or two manually using the properties/change icon but that did not stay changed for some reason.

Answer:Rebooted the computer and all my desktop icons turned white

Have you tried doing a system restore to a point before you started having these problems??

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Dear everybody,

I have a Asus G73JW laptop with 2 x 500gb HDD, both has two partitions;
Win7 ultimate; 64 bit;
Nvidia geforce GTX460M, 1,5gb;
CPU: :Intel Core i7 - 740QM, 1,73 GHz; Ram = 8GB;
EAX advanced HD 5.0; THX trustudio
Security: AVG antivirus with windows firewall on at all times.
This laptop has not been the same since my wife, accidentally opened a zip file which was attached to an e-mail. I reinstalled windows [ must admit I did not format the windows partition, before installing it ]. I restarted after each and every installation of the different drivers. I got the 1st BSOD whilst installing Nvidia drivers. After this I started getting random BSOD on shut down and start up. I uninstalled the Nvidia driver and restarted the laptop and noticed that it installed an older driver for Nvidia. It was okay for a couple of days , but then I got a BSOD boot loop, I then did a MBR repair which seemed to work for a couple of weeks. This past weekend my wife and I was on sites advertising cars that are for sale and used google maps to get to the different dealers. The laptop's power cable disconnected by accident, battery went flat during the night and when I restarted it , it initially showed a BSOD, restarted and since then I get this black screen of death. The Asus logo does not even come up, the keyboard lights come on and you can hear the HDD running and later the DVD drive, but nothing else happens. I cannot get into the BIOS [ F2 is suppose to get you into it, but ... Read more

Answer:BSOD turned into "Black screen of death" -cannot boot into BIOS.


Firstly keep your wife off the machine

Try this (It may or may not work):

Shutdown the computer and remove power lead, take out the battery and press the
power button for 40-45 seconds then reattach the battery and plug in the power cord.

Does the laptop boot now?



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I have a T61 6465 CTO that is 3 years old. When I am working all of a sudden the screen will go black and then white and then back to normal and I can continue my work. I have run PC Doctor diagnostics, PC Tools toolkit and cclean but the problem still exists. No problem on the internet.

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The default background color on my laptop screen(Edge 13 ThinkPad) has gone from the default white to a light blue-also shows up on pointer and borders of pages...
Also I am having trouble booting takes 3 to 5 times manually to get it to book; and it won't boot up from a Restart command...
Help !

Answer:Background on laptop Edge 13 has turned from white to light blue

Work through these same steps for Troubleshooting Windows 7 Failure to Start
to disinfect and then check System Files, before confirming the Partition Marked Active is System Reserved (preferred if u have it) or C to run Startup Repair - Run up to 3 Separate Times

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I'm using XP Pro sp2 (pentium dual core 2.6 GHZ and 3 gb Ram with Webroot SpySweeper and AVG Free and Free Avast and it's been working great with 2 anti-virus programs for about 1.5 years. That's not the problem, but I think it's some kind of Root Kit Virus that turned the task bar white, it was blue when it was running great, and Webroot lost it's sheduling,(I can't set scan shedules), and in System Properties (can't view devices), and Avast is shut down (can't start it). I uninstalled Avast and then reinstalled it, same problem.
AVG is working perfectly, scanning on shedule and updating ok. AVG found 22 registry errors and took care of them. Webroot SpySweeper works ok but can't shedule scans.
All other programs work ok and open rather fast.
I ran RKill,Unhide, Combo Fix and TDSS Killer and still have the same problem.
Anybody have any Ideas what's going on here, I would greatly appreciate any help.

Answer:Task Bar turned White, it was Blue & programs not working correctly

Hello,Since you have run ComboFix, please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Since you have run ComboFix, please include the ComboFix log already generated in the new topic. Please DO NOT run ComboFix again unless instructed to do so. Please be sure to include a description of your computer issues and what you have done to try to resolve them.If you cannot produce any of the other logs, then please create the new topic anyway, include the information that you were unable to produce the other logs and why and include the ComboFix log along with a description of your computer issues.Orange Blossom

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I turned my HP 15-R006TU laptop to hibernate mode before going to sleep last night. Today morning when I turned it on left half of the screen was white with some lines in it. All the softwares and the OS works fine. Its like there is a white cover on the left side of screen. I can't access start menu because it is on the left side of screen.  I switched off my laptop and disconnected the adapter from it, then turned back on, but it remains same. I have not changed any drivers or anything recently. I have windows 7 ultimate 64 bit and I use Tata Photon Max dongle for internet.My laptop is only 2 years old. I did nothing that I can remeber to damage the laptop and Last I used it, everything was fine. what should I do?  How to fix this? can virus do this or is it display problem?

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OS windows 7 home premium sp1 64bit.

Solving piece of advice will be highly appreciated.

Error: All task bar icons (not them to the right) and all icons in the program list
have turned white, and pressing them leads to nowhere, instead a window asks what program
I want to open.

This makes navigation quite difficult, because I have to open each program in the
program file folders.

Error occurred this way:
Media player vlc ran flawlessly for quite a while, I think it was v.1.11.11.
Then suddenly vlc captured all icons that is all icons became vlc icons, and all
icons being pressed would open vlc.
At that time I was able to uninstall vlc, and all icons were back to normal.
Then I used vlc portable for some time, and icons were OK.
For some reason I tried to install a vlc nightly build, and again all icons became vlc icons.
And this time I couldn't find a way to uninstall the vlc properly. So I found vlc
program folders here and there and deleted them. That removed vlc, but all icons
now turned white, and didn't work.
I found a program and ran it, that should restore icons, but didn't work.

Solution to get my icons back and running?

Answer:Error: All programs and taskbar icons turned white, don't work.

You can try this tutorial. If the only problem is your icon cache.

Icon Cache - Rebuild

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I did something and all my folders on the Desktop has gone to white colour. I want them bac as black in colour. Is that possible. what has to de done ?

Answer:XP desktop folder icons font color turned white

Difficult to say unless you tell us exactly what you did. Do the icons work?Without more info, you could try System Restore back to a date before you did whatever you did.Always pop back and let us know the outcome - thanks

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Ok so just now my win7 machine turned back into XP. I have no idea why or how and it will not let me login. it asks me to authorize online, i try it but it can not reach the internet (which it is connected to).

Anyone have an idea on what is going on? I just used my machine last night and it was working fine. I shut down and boot up after I get back from work and it is showing XP.....

I have so much work to do and nothing can get done.
Please help!


Answer:Win 7 turned back into XP!????

You cannot login yet it's asking you to activate? How many partitions are on your hard disk(s)? Sounds like either your BIOS or boot manager started an old XP installation by mistake.

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