Computer Support Forum

Why can't I text pictures taken on my Nokia Lumia 635?

Question: Why can't I text pictures taken on my Nokia Lumia 635?

I take the picture. I tap the share icon. I see the picture with a red background and add my Happy BirthdayI message and then add the contact in the To: box. I push the send icon. Later I get a text saying the message could not be sent. Phone new today so I'm not au fait but this should be easy. Daughter's birthday... please hewlp

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Preferred Solution: Why can't I text pictures taken on my Nokia Lumia 635?

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Answer: Why can't I text pictures taken on my Nokia Lumia 635?

Originally Posted by WPCentral Question I take the picture. I tap the share icon. I see the picture with a red background and add my Happy BirthdayI message and then add the contact in the To: box. I push the send icon. Later I get a text saying the message could not be sent. Phone new today so I'm not au fait but this should be easy. Daughter's birthday... please hewlp might be because mms service isnt activated/available
have you tried using whatsapp?or email? its much cheaper and better than mms
hope i helped :)

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Just four hours ago switched from iPhone4 to Nokia Lumina Icon. Same phone number same store. Same provider. Current on bill .

Answer:Nokia Lumia icon.Voice works.Sends text fine.Does not recieve text?

It can take 24 hours for network changes to take affect.

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Can send pictures and voice notes, can't receive any. Phone did an upgrade and all of a sudden I can't get any pictures or voice notes on my phone from anyone but i can send them out. Why is this please?

Answer:Why can't I receive pictures on my Nokia Lumia 521?

Welcome to Windows Central.
What is this "upgrade" that you're referring to?
You're welcome to create a Windows Central should you with to provide us with additional details or ask further questions.

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I just noticed today that my camera roll only appears to have pictures for a year...from 12-20-2013 to 12-14-2014. Does anyone know if this is a setting issue? I am devastated, I have lost irreplaceable pictures of my son that were transferred over from my iPhone so I know this hasn't always been an issue.

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I try to connect it with USB cable.Everytime i connect , it says your phone is connected toyour pc only in charging mode.I tchange the settings in computer to import pictures and video .

Answer:I have nokia lumia 730 . I need to transfer pictures from mt to my computer .

So the phone isn't available at all via This PC/My Computer?
Tried different ports and cables? perhaps a friends laptop?
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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My Nokia Lumia 530, every time I get sent a picture or attached file, it says "media content in this message". But when I click on it, it never loads it and I have good storage but I don't know what the problem could be.

Answer:Why won't my Nokia Lumia 530 load pictures on messaging?

Mobile data.

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Nokia Lumia 1020 will be able to take pictures with a DSLR-like

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need IP setting, apn and vpn setting for Nokia Lumia 635.can you help me ?

Answer:How do I set up mt Nokia Lumia 635 to NET10 and send pictures?

http://forums.windowscentral.com/car...-settings.html
This may help

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I moved to Net 10 from T-mobile and now not able to instant message pictures. Please help.

Answer:Why won't my Windows Nokia phone text media or pictures?

You access this by going to Settings > cellular + SIM > SIM settings > edit APN & then edit MMS APN
Here is help on what values are needed from Net 10 users. http://forums.windowscentral.com/win...s-using-t.html

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I haven't sent these texts. All I can find are comments that its not possible to get infected with a virus.. if this is the case how did these texts get sent... and is there anything I can do to fix the issue? Thanks in advance!

Answer:My Nokia Lumia has sent text messages inviting friends to click on a video link..how did these text messages get sent?

Do originals show up as sent texts on your phone? Taking a guess that someone is spoofing your phone number on their own device.

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The phone receives and sends messages fine, but when I receive a text, it doesn't show that I have a new text on the icon. If I go into my messages, it shows the new text, just doesn't register in the little icon so therefore my alert doesn't go off.

Answer:Why won't my Nokia Lumia tell me when I have a text message?

Re-pin it. Try soft reset too

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I tried texting some of my friends from the past two days and I am not able to text more than 4 letters at a time.Why is it so??
I mean it is so frustrating.

Answer:Why can't I text more than 4 letters to anybody in my NOKIA LUMIA 630?

That's ridiculous, can you elaborate whats happening?
Is the phone not allowing more than 4 characters to be typed?
Is the character counter out of 4?
That's so weird I've never heard of it before.
EDIT: what's your carrier?

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I want to type in traditional Chinese characters using HanYu PinYin.

Answer:How do you text in chinese on the Nokia Lumia 710?

Installing the PinYin keyboard and making it default would be the immediate answer... I feel that is too obvious and thus not really the answer you are looking for.
Try this App: https://www.windowsphone.com/en-us/s...a-de4bda44fcbd
It supports WP 7.5 and can create PinYin (maybe to copy/paste also???) pictures to send over MMS

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My Nokia Lumia 930 is turning itself off mid text and rebooting on its own. As you can imagine its driving me mad it sometimes happens when im trying to put a facebook status aswell. It is like it stops typing the letters argggggghhhh help please

Answer:Nokia Lumia 930 is turning itself off mid text why ? help please

I would strongly urge you to make all necessary backups and flash a clean copy of the OS and Firmware using Lumia Software Recovery Tool found here: How can I recover/reset/restore my phone software? - Microsoft - USA
This will rule out any software issue. Test it without restoring the backup and if all is smooth then you can do a Factory Reset and restore your backups. (Settings > about > reset your phone) If everything stays smooth great!!! If something then gets glitchy after the backup is restored you need ot look at your most recently installed Apps for the troublemaker.
If the issue is still present after the flash and before the backup restore, then you have a hardware issue and should seek a warranty repair.

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I've had the Lumia 920 for 2 years and have a lot of APPS, pictures and data on it. I just purchased a Nokia Lumia 640 and I want to be able to save all my data to put on new phone.

Answer:Saving all pictures, apps and contacts on my Nokia Lumia 920

OneDrive.

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my nokia Lumia takes brilliant photos(high quality) using Lumia camera but wen I post it on facebook,instagram or make the picture my whatsapp profile pic... it looks different and weird and of low quality.. why?

Answer:Why are my Nokia Lumia pictures on social networks so different from the ones I take on my phone?

Blame FB, Instagram, et al - they're the ones modifying your image. Take FB for example. You upload a 8MP photo, but FB will resize it to their dimensions and change the color profile of your image leaving you with flat colors. It's just the way it is. You can tweak to their specs with some success. Run a search and you'll find a tutorial.

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How do I access Nokia Lumia 1020 Saved Pictures album via computer to copy them off of my phone?

Answer:Nokia Lumia 1020 Saved Pictures album help

Beat way is to make sure you can save them to cloud automatically. Then every pic you will take will get transferred to your PC. Or just use the USB cable and transfer, or email your pics and open them on your pc

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I can receive pictures and they look fine and regular. But when I go to send them all I get is a very small picture when opened up is all pixelated. I have a nokia lumia 925. I was wondering if anyone has any details on how to fix it or what the problem may be. Its like it is sending a super small thumbnail when opened is very distorted. But when I get a picture from someone its all fine and dandy, any help would be nice :)

Answer:Can't send pictures in detail but can receive them, why (Nokia Lumia 925)?

How are you sending the pictures? MMS? Facebook? OneDrive links? Email attachments? Some other app?
Sent from my Nokia Lumia 920 via Tapatalk

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when i'm saving my pictures and videos on my sd card , i'm not able to see them. i have to use my phone memory to save them. i even cant create a folder of my own to save the pictures.

Answer:How do I save pictures/videos on my microSD on my Nokia Lumia 620 and see them?

Sounds like the card is failing to me, I'm presuming your using a pc to create a folder on your micro sd card and have used storage sense to change the save locations to your micro sd card?

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when i try to text message my nokia lumia 640 automatically turns off

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Hello,
I tried to research this on my own, but I didn't find any answers.
I need to save my text messages from one conversation on my phone to my PC. The person I have been texting with is a guy who owns a company and they didn't do the right job for what I paid for. I want to take this to a Small Claims Court.
Thanks in advance.

Answer:Saving my text messages from my Nokia Lumia 920 to my PC

Screen capture is I think the only way to do it.

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Recently, my phone has been having difficulty processing my texts. Like I will type out a word and once I click the space, it doesn't want to continue processing the other words I typed out, or even if I want to type out "The" it will only process the T and not the he.
Is there a solution for this problem?

Answer:Why does my Nokia Lumia 635 stop mid-text when I am trying to reply to someone?

Phones like computers need to be forced to clean-up every now and then...
Try completing a Soft Reset, it won't delete any data, but will reset your date/time. Press & hold Volume Down + Power buttons at same time for about 10 seconds until the screen goes black and resets... Hopefully this fixes your issue.
Let us know how you got on...
G.

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When email is received which contains media, it states getting media content now, but nothing every appears.

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We don't much care for the ever present Start screen. Can we tuck it under something and replace it with pics. An icon, as in Win 10, would be the preferred way to get it when needed.

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Hello,
I just made the jump from iPhone on Saturday. Yesterday I tried to take a picture with the physical photo button in the Nokia Camera app, once I took the pic, the phone kept taking photos until I exited the app.
It doesn't happen with the basic Camera app, or when using the on-screen button to take the photo.
I've tried uninstalling recent apps, re-starts, hitting the button then completely taking my hand away.
I've seen similar questions but no fix, hoping some new info has come to light.
Thanks for your help!
- Mike

Answer:Lumia Icon Nokia Camera won't stop taking pictures...

Oops, I never signed in... this was my question.
Thanks, Mike.

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I was wondering why, with such an advanced app, we are not able to create new folders for our pictures in the phone? We are also not able to select photos and move them to other folders we already have.
I understand there may be apps for this, but I do not want my pictures on apps. I want them where they are, just new folders. Surely this is very possible and would like to see it in an update.
I also understand that I can create folders by plugging my phone to the computer and also move pictures this way. However, this is such a hassle to do when I have new pictures that I want moved, and in there own folders, up to ten+ times a day.
Can someone clarify why we don't have this ability and maybe someone can get this to be in an upcoming update.
Thanks
Sent from my RM-820_nam_att_100 using Tapatalk

Answer:New Folders In Photos With Ability To Move Pictures (Nokia Lumia 920)

Do you mean creating new albums in Picture hub on the fly? Yes that functionality is missing. I don't know if it will be changed anytime soon.
The option I use is the cloud, I create albums in my skydrive account on my device and load pictures into it. It is a work around but helps.

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Recently lost my Lumia 635. But, I was feeling a little relieved since all the pictures were synced to my PC (recently updated to win10). however, today when i checked, the 'From Nokia Lumia 635' folder is empty! even though all other pix, also from previous lumia phones, are still there!!
I was sure the photos were there even a few weeks ago. just bought a lumia 535. could the disappearance be related to that? The folder for 635 is missing, but, the 'Saved Photos' and 'Camera Roll' folders are separately there in the Pictures Library as they should be,. However, they are empty even though last modified date is from last month! I had pictures that were very close to me and now they're gone!
Any ideas?

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About a month ago, i did an update on my phone. After the last update it will not let me send or recieve picture messages. Ive pretty much tried to do everything possible to get it back, but nothing is working. I dont want to do a master reset because i dont want to loose everything in my phone. Could some please help me, i would really appreciate it soooo much. Thankyou

Answer:Why isn't my Nokia lumia 520 letting me send or receive pictures messages?

Picture messages or MMS require data and the gateway is controlled by your carrier.
Do a web search for "Lumia 520 <carrier name> mms settings" to find the best advice on what mms settings you need for your carrier.
Without more specifics, no one can say what the settings should be. You can find mms settings by using Settings > cellular + SIM > SIM settings > add mms apn

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The older phone is a ATT flip phone. The phone was set up in the ATT store today. But my text messages with pictures didn't transfer to my new phone

Answer:How do I transfers old text messages to my new Nokia Lumia 635 smartphone?

You can use the app TRANSFER MY DATA. This app is standard installed on your phone. So swipe to the app list and you find it.

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I want to transfer text messages from Nokia Lumia 635 to Samsung 7.

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Theres no options to send video text on Nokia Lumia 1520

Answer:How to send video on text Nokia Lumia 1520

Originally Posted by Windows Central Question Theres no options to send video text on Nokia Lumia 1520 that would be mms, right? When creating the mms, do you have options for attaching media? if yes, can you attach video?
By the way, have you thought of alternatives like using viber or whatsapp or other messenger apps that allow sending of videos?
Or sending by email?
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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Hey guys,
I am not able to find any information on this. Maybe it isn't possible.
I have a Nokia Lumia 1020 on Windows Phone 8.10.14176.243 and I have Cyan.
I am wanting to know if there was any way of transferring my text messages from the 1020 to my computer. I could go through and just do screenshots, but that would take too long. The reason I am wanting to find this out is because of the possibility of taking my former landlord to small claims court and I may be able to give the text messages as evidence.
Any suggestions would be appreciated. Just to note, the "transfer my data" app doesn't give me the option of transferring my text messages to my computer. That may be due to my phone or my computer. I'll have to test with someone else's computer.

Answer:Transfer text messages from Nokia Lumia 1020

Don't think you can do it to a computer. I think its only between Windows Phones via message sync?

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Hi all
I have bought a new Lumia 630 from an iPhone 5 and as a whole liking the phone to be honest. But having one problem and that is when i transferred all my contacts from my IOS device some of my contacts i am not able to text and i do not know why and is getting quite annoying as i cannot receive texts from those individuals
thanks in advance

Answer:text message contacts not working from IOS nokia lumia 639

Did you turn off imessage on your iPhone 5? I'm betting the contacts you are having issues with are iPhones. Try turning off imessage on the iPhone. If that doesn't work you might have to make some changes to your Apple account. And if that doesn't work. Have your friends make sure they do not have your phone # setup as an iPhone. I know this because one of my friend has went thru this issue.. imessage is a pain in the **** when going to a different OS.
Here is an article back from May about apple getting sued over it. I haven't seen or heard anything since. Apple sued over disappearing iMessage texts sent to Android users - CNET

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the title explains it all What apps can i get to get short text ringtones on my nokia lumia 521

Answer:In Whatapps how can I get a short text ringtones on my Nokia Lumia 521?

Try Melodia

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Every now and again the issue is happening - when I go onto the text messages and click in the box to begin typing a message, the phone freezes and turns itself off - sometimes also when accessing emails.
I have been all through the forums and tried what has been suggested, but I am not having much luck.
Does anyone have anything new to try and solve this once and for all?!
Very very annoying!!!

Answer:Microsoft Nokia Lumia is turning itself off when going onto a text message.

What have you tried?
A soft reset? Checking you have enough free space in your internal storage? A hard reset? Windows Device Recovery Tool? Remove your SD card (if installed).
Failing all that perhaps your phones hardware is faulty.
P.S what model phone do you have?
Sent from mTalk

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My phone has been stolen and the sim card in it which i value like hell. Before I have broken my phone, i was able to transfer the photos and text messages onto a new phone with bluetooth, but i had the old phone there and it was on. If i never get my stolen phone back, i want to be able to get the text message swhich were on there and put them on my new phone. All of the photos that i want are on onedrive, so i can put them on a new phone, but i value my text messages and i really want them. I turned on 'text message backup' on my phone but i never saw any thing come out of it. Nothing shows up on my account here on the internet, just photos and my contacts and thats all. This is driving me crazy. I want advice on how to retrieve the text messages and i also want my same number if i cant ever get that phone and sim card back. I desp[erately need help. Will somebody help me??!!

Answer:My nokia lumia 635 has been stolen, can I get some help with retrieving text messages?

When you get any Windows phone replacement with the same carrier. Your text messages will be restored.

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How to share a text or how to forward a text that u have received to other contacts in ur friends list on nokia lumia 525?

Answer:How do I share or forward a text in Whatsapp on my Nokia Lumia 525?

Press and hold the message. There should be an option there

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Receiving calls is not a single problem, but I can't receive texts. does anyone have the same issue? Or has anybody solvee this problem theirselves?

Answer:Why is my Nokia Lumia 625 so slow receiving text messages?

Text lag and failure to receive are carrier issues...
If the problem has been ongoing, ask for a new SIM or ask for a reprovision (which is having your account access to the network refreshed).

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i have been sent a txt message that is a photo but it wont let me open it.i have a nokia lumia 630 please help

Answer:Why can't I receive photos that are sent to me via a text message on my Lumia Nokia 630?

If it's a photo it'll be sent via MMS, so you need to make sure you've got MMS enabled on your carrier account and the MMS settings on your phone (carrier will supply this info, usually automatically straight to phone).
I would of expected a web link to have been displayed instead to view it via a browser.
Hope this helps.
G.

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Is there a way to do this at all? Any help would be greatly appreciated?

Answer:How do I retrieve deleted text messages from my Nokia lumia 610?

Sadly once deleted, it's gone.
Unless it hasn't synced thus you would need to do a Hard Reset and hope the text message was in the OneDrive backup. However odds are slim, and a bit extreme...
G.

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Alright, I just picked up a new Icon this week, and have already noticed a bizarre little bug in the Messaging App.
Whenever I message my friend (he has a Droid Bionic) anything with a line break (i.e. any time I press enter), the message that he receives does not the contain the break, or even a space. This makes it so the whole message appears as a single paragraph when it should be several.
Any idea as to why this issue would arise? I'm on Windows 8.1, he's on 4.1.2 JellyBean.
We've already checked with Verizon, they have no idea.
Any help would be appreciated.

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My Nokia Lumia 635 was purchased unlocked and I set it up with straight talk, it worked great for 2 months and I noticed I couldn't send my fiancee text messages but she could send them to me and I could messages everyone else.my service expired and I renewed the service and asked straight talk if they could fix the texting problem, now I can't send or receive text messages from anyone. I did a hard reset and redid all the apn,port,URL settings for straight talk as I did when I first got the phone and still nothing. Someone said to replace the SIM card. Any ideas or solutions would be greatly appreciated

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My thread of messages for one of my contacts disappeared

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How do you set a text message repeat until read tone on a Nokia Lumia 530.

Answer:How do you set a text message repeat until read tone on a Nokia Lumia 530?

You mean the Alert tone? You don't.
The Live Tile shows a count of how many unread messages you have even in smallest size and the Notification Center displays the alert until you read the message or physically remove the notification.
?But having your phone constantly beep and boop at you? Nope.

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Can the Nokia Lumia 1320 read text aloud.

Answer:Can the Nokia Lumia 1320 read newspaper text aloud

I think you're looking for sth like these:http://forums.windowscentral.com/e?l...token=IioDlF6X

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I can recieve message from others but not her

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Also, How do i open media content in a text message I have a Lumia 635 using Brightspot (T-Mobile) in the US

Answer:Lumia 635 will not send pictures in a text message

I am running Windows phone 8.1 OS Version: 8.10.12400.899

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on my old phone (925) I have turned on the backup but when I pressed the 'backup now' it came back with an error message saying the backup failed (error code 0x8019019d). What does this mean?

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Hello there...i have nokia lumia 735 but i have a problem.My front camera makes pictures dark when i take a photo and turn it. How to fix that ??????????

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Last night I sent a picture via text without problem. My phone indicated that an update processed overnight. Today I can not send nor receive a picture via text. I made no changes overnight. Data is turned on.

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I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ?

Answer:How do I clear error codes 800704CF from Nokia Lumia 530 and 80072F30 from Nokia Lumia 530

Originally Posted by Windows Central Question I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ? If you're trying using data carrier, check your APN Internet settings, ask your carrier for correct ones.
Elsewhere, use Wifi and do a soft reset

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Hey guys!
I have decided to switch to nokia and i just love lumia 930 . Shall i bye bye it or wait it for a new handset.
Does anyone have any idea of the release of 1530 or 1030??

Answer:Decided to switch to Nokia: Shall I buy Lumia 930 or or wait for a new Nokia Lumia handset?

there's no rumors of any 1030, 1530, or any new top-of-the-line device.
I'd just pull the trigger now and get a 930.

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Since ZUNE is no longer available how can i get my pictures off my phone?

Answer:How can I get my pictures off my phone with Zune on the Nokia Lumia 900 phone?

The Zune software is still available online. at support.xbox.com.
click "support" tab, then "xbox on other devices", then "windows Phone 7."
You should be able to get Zune from there.

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When I try to send a text message on my Nokia Lumia 928 is says: "Your SIM card is missing or damaged" and does not send the message. It also will not make calls and when I try it gives a message "SIM error." I examined the card and it doesn't seem to be damaged. I didn't drop my phone or anything to cause damage.
Why does it give this message?
How can I fix this problem?
Will everything on my phone be lost if it actually is damaged?

Answer:Why does my Nokia Lumia 928 give me an error message when I try to send a text message?

SIM cards can go bad... SIM Trays can go bad.
Test this by trying another SIM in your Phone... Does it work? Tray is good. Try your SIM in another Phone. Does it get seen? SIM is good.
You could ask your provider for a new SIM also.
Occasionally, this could be a software issue. Try a Soft Reset (you won't loose data). Hold the Volume Down + Power buttons until the phone vibrates and reboots (about ten seconds).
Otherwise, make a backup and then reset with Lumia Software Recovery Tool as described here: FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

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In both the phones specification is almost same ,but only difference is screen sizes, n camera pixels..so please suggest me which phone us better for using n having good response?

Answer:Want to buy a Nokia Lumia 535 and Nokia Lumia 435,but I am confused which phone is better?

It depends on ur need really.
Do u need a large screen, FFC and flash?
Or u just want a compact easy to pocket phone?

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After witnessing success with NOKIA Lumia 920, the Finnish mobile giant NOKIA is once again ready with its latest offering-NOKIA Lumia 920 windows mobile.
As the name suggests the phone will be powered by Windows operating system. Plus, it will feature 4.5 inch HD display, 1GB RAM and 32 GB of storage capacity.
Under the hood, the phone will run powerful 1.5 GHZ Dual core processor. The main highlight of the phone will be its radically distinctive charging support, which will be provided via an inductive method – Qi wireless power standard.
Besides this , NOKIA Lumia920 will feature 8 MP Camera at its rear for capturing some high quality videos and images and 1.3 MP camera at its front for enabling video chating.
It is slated to be launched on 5th September, tomorrow!

Answer:Nokia's Latest Offering - Nokia Lumia 920 Windows Phone with Wireless Charging

The wireless charging feature is pretty exciting. But it looks like a WP 7.5 phone, right?

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Is the bluetooth function on the Nokia Purity Pro by Monster (over-ear) compatible with a Nokia Lumia 520 cellphone?
I mean, can I use the headphones wirelessly?
Thanks in advance.

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Hi,I bought this Nokia Lumia 820 in Jan,2013 from Chennai,India.After 6 months I faced some issues like low battery life and also a line at the center of the screen.So I went to Nokia Care, Taramani, Chennai-India,they told me that they will send it to their head office and may take a week time.I agreed and went back on the desired date .Then they told that Company has decided to give me a new Lumia 820 instead of my old Lumia 820 as they were not able to get the accurate solution.But the warranty will be carry forward.I agreed and came back home.From then onwards, I didn't faced any issues.Now after 2 years,I broke my LCD of same Lumia 820 accidentally in San Francisco,CA-USA.I went to one of the repair center here and the first question he asked me was "Did anybody tried to open it?".I replied no after in Chennai,India and that too was new.To my shock he said "It's a fake copy ...the screws were stripped."They cheated and gave me used phone instead of my new phone.
Is this the way they are cheating customers.
I need an answer for this from Nokia India.

Answer:Fraud:Nokia Care ,Chennai have given me fake copy of Nokia Lumia 820 after I faced some issues. What do I do?

I refurbished phone isn't a fake phone. It's a refurbished phone.
I don't know about international, but in the US, its common to get a refurbished phone as an exchange.

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Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions?

Answer:Windows Phone Nokia Lumia 920 Nokia Pro Camera App not recording

Originally Posted by WPCentral Question Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions? Have you tried plugging the phone into a computer and going to the camera roll folder in Explorer and seeing if it's there? Also make sure the app has been updated to the latest version (now called Nokia Camera), and then go to settings, scroll to the bottom and click 'find photos and videos shot with Nokia Camera'

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Hi guys, greetings from Nairobi. I've had my Nokia Lumia 620 for a little over 6 months now. I was on 8.1 through the developer's preview. So I was just sitting there, hadn't used my phone for around 15 minutes. When I checked the phone, it was stuck on the Nokia screen. I assumed that it was restarting so I left it for a couple more minutes. It's been on the screen for around 5 hours. I have tried the soft and hard reset several times but still nothing works. I'm still stuck on the Nokia screen and the device is not detected when I plug it on the laptop through the USB cable. Seen a couple of videos on using Navifirm but can't do much because the device isn't being detected. Hoping I won't have to take it to the care center. Anything else I can try? Looking forward to your responses. Much thanks.
By hard resetting I followed the following steps:
Turn off the Lumia,
Pressed and held the Power Button, did not release until the phone vibrates.
Pressed and held the Volume Down Button, did not release until the LCD showed the exclamation mark.
Pressed Volume Up Button Key and released
Pressed Volume Down Button Key and released
Pressed Power Button Key and released
Pressed Volume Down Button Key and released.
The soft reset was simply power button and volume down button.
I should also point out that the USB cable I'm using isn't the one that I got the phone with :) lost that one.
Thanks guys.:)

Answer:My Nokia Lumia 620 has been stuck on the Nokia startup screen for 5 hours now.

Try a different cable and use Nokia Care Suite to reset the phone, you will lose everything on the phone but it should reset it to factory settings. You will then probably need to get it updated via Developer preview again...good luck.

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I've read some similar (but not identical issues) on the forum. Hopefully someone can assist.
My phone battery went dead while using GMAPS which ate up the battery very quickly.
Been trying to charge it for hours, but all I get is a flashing WINDOWS symbol at the bottom of the phone, then the NOKIA logo appears about every 30 seconds, but then nothing else happens.
Tried pressing the POWER OFF and VOLUME BUTTON simultaneously for extended periods, but no joy.
I have too much stuff on the phone to do a hard reset, and I'm on the road, so kind of in need in a quick and easy solution that doesn't affect my data (if one exists).
Thanks
Al

Answer:Windows 10 Nokia Lumia 930 - NOKIA logo flashes up, but does not boot

Maybe the device is on a reboot loop somehow, when you try to charge it keeps on trying to reboot but fails because the battery is out of enough power to finish the boot.
Leave the device connected to the charger for a while as the device is deeply discharged then try the soft reset combo power off and volume button.
If you need additional help or want to reply to this thread , learn how to join windows central.

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I have bought new lumia 730, now I wanna transfer contacts & messages from Nokia E7 to LUMIA 730.
please reply me ON : <mod edit e-mail address removed>

Answer:How can I transfer contacts & messages from my Nokia E7 to NOKIA LUMIA 730?

Use the transfer my data app that comes pre installed in your new phone.
Follow the steps in the app.

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Hello. I currently use a Nokia Lumia 1520 and the device is great but the size doesn't work for me as its uncomfortable carrying it in my back pocket doing truck at a large department store so I was wondering which device should I look into getting the Nokia Lumia Icon or the Nokia Lumia 930? I can easily afford the Icon once i return my 1520 but I will need to save up more to get the 930.

Answer:Nokia Lumia Icon or Nokia Lumia 930

Basically the same phone, except the Icon was made for Verizon. Where are you? The 930 won't get LTE in the US.

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This is a question that may have been asked previously so I apologize if this is a reoccurring thing. I've finally decided to leave the Apple ecosystem and start looking for a windows phone. Its come down to the Lumia 925 and the Lumia 1520 on AT&T. I've reports and blogs about problems with each, more so with the 925. I have small hands for a guy so the 1520 is somewhat intimidating. The 925 however, I've read has poor reception problems, battery issues, and heating problems. Would anyone be able to inform me if the 925 issues have been resolved through updates or if the problems still continue? Also, if either of the two phones developed problems with 8.1? (beta or if you received the update today since it has been released). Thanks so much

Answer:Nokia lumia 925 vs Nokia lumia 1520

Well I have the 925, was part of the dp and now have cyan as well... When I first received my phone the battery life was horrible, but after switching off some of the background tasks, draining it (a few times) and charging it again the battery life stabilized :) With 8.1 the battery life for most 925-ers improved a bit more. The heating issue did remain tho, however I should note that the 925 was made for casual use and not for intense gaming (anything that requires a lot of ram usage).. Personally i solved this problem by purchasing a terrapin back cover case :D The heating is still there (yes Im a gamer from time to time), but with the cover on you will barely notice it! My reception is pretty good, but I don't live in the US so we have that.. Wifi has been an issue, but apparently that was a general issue (not limited to the 925)...
I can't say anything about cyan yet, because I just updated lol

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The downloading and installation works perfectly but then it immediately says that it's not recognizing my Nokia Lumia Phone! They say elsewhere that there is a special app for the Lumia but this app is limited to music, pictures, videos, podcasts and
ringtones. So contacts, the most important for a Phone, is not even included. There are surely other makes where this is possible and where you can easily see and manage all contacts. On which cellphones this Nokia Suite is really working then?

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Hello, I bought a Nokia Lumia 520 a while back (About two years ago or something i'm not too sure) It was perfectly fine until all of the sudden I couldn't hear anything apart from Ringtones (Couldn't listen to songs, couldn't hear people when calling etc) after messing around with the phone it turned out to be the earbud jack (can't remember the correct word at the moment) anyhow, I fixed it by basically shoving a tooth pick in it. So i'm like okay fine. But recently the phone got stuck in Airplane mode, I tried literally everything apart from going to the store to get it fixed because my warranty ran out and i'm not going to pay for this piece of crap. So, today I tried the "Windows Phone Recovery Tool", I let it do its thing while I take a shower but when I came back it was stuck on the red Nokia title screen. Unplugged the battery, re-connected it with my PC, pressed the Volume down button etc. Nothing works! And when it's plugged into the PC, the Windows Recovery Tool says "Acces is Denied. Verify Credentials"
So yeah. I am furious. I have never, ever had so many problem with a phone before..
Here are some screenshots:
Windows Recovery Tool: prntscr.com/69p0vf
The Red Nokia Title Screen (My Phone): prntscr.com/69p3wj

Answer:Can I get some help with my Nokia Lumia 520 (Red Nokia Title Screen)(8.1)?

1. Calm down ( you gotta have patience while working with gadgets )
2. You shouldn't shove things other than the hp jack into the hp port.
3. Airplane mode ? (tried going to settings and trying to disable it or remove the sim and put it back in / restart ?? )
4. That "Red Nokia Tile Screen" you saw was the firmware download screen.
5. One does not simply don't pull out a phone while its undergoing firmware loading.
6. Try with Windows Phone Recovery Tool again. (This time wait ... and have patience.)
7. The only and last solution is Lumia Software Recovery Tool. Be patient !

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When my phone begins to boot up, it crashes a couple seconds after the nokia logo pops up. Also, I don't think that the software is telling the hardware to charge the battery correctly because it has been charging for several hours but when detached from a charger, it immediately dies.
When on the charger, I tried a soft reset by holding the power button and volume down keys for 10-15 seconds which was ineffective I also tried a hard reset by holding the power button until the nokia screen appears, then holding the volume down button for the exclamation mark to appear but it shuts down before this happens.
Other notes: It shows the flashing icon light when on the charger and at times tries to boot up but when at the nokia screen shuts down.

Answer:Why is my nokia lumia 925 crashing at the nokia screen?

Hi, I had a similar problem. First I thought it was the battery, until I eventually figured out that it was the motherboard. Changing it won't be easy, so take it to a shop

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I installed win 10 preview on my nokia lumia 635 recently, but when i tried to do a rollback to windows 8.1 using the recovery tool my phone got stuck on a red screen with nokia logo in white with infinite restarting by itself, and i can't figure out what to do. I wish i hadn't installed that damn windows 10 in the first place.

Answer:nokia lumia 635 red screen with nokia logo.

Be sure to report the feedback to Microsoft

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if my microsoft account is involved i dont remember my account name, or the password, i dont know how to save to icloud, or access it back again, when i try to move things from my phone to pc, i can move videos, playlists etc but not my contacts. there is an option on settings to transfer my data from your old phone to yr nokia 920, but i dont know if this will work transferring from one nokia to another nokia

Answer:how do i transfer my contacts from my nokia lumia 920 to my new nokia 425,

Transfer my data app. Or reset your password for your email by clicking forgot password on the login page on a computer.

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Answer:Nokia Lumia 930 not available on nokia india website :(

When was it available??

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Hi. Having a problem with Nokia Lumia 520 and Nokia CK-100 Car Kit.
Was connecting & running fine while phione was Windows 8.
Immediately after the Windows 8.1 upgrade this changed.
Now every time I start the car the phone "connects" multiple times (used to do so just once).
So it goes "Phone Connected", followed by "Player Connected" about 2/3/4/5 times at the start of every journey.
PS. RThe phone stils works properly on the kit etc... - its just the nusiance of listening to it connect (& disrupting radio/music eytc... while doing so).
Tried un-pairing & re-pairing the devices etc... - no joy.
Any ideas?

Answer:Nokia Lumia 520 with Nokia CK-100 Car Kit - Windows 8.1 problem

Hi,
I have the same phone/car kit combination with the same issue...
Did you find a solution to this?
Thanks

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Lumia 520 says
ERROR : Unable to find a bootable option. Press any key to shut dawn
How to fix it?

Answer:Nokia Lumia 520 Error: Unable to find a bootable option. Press any key to shut dawn on Lumia 520

Reset my Windows Phone 8.1 | Windows Phone How-to (United States)

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I received Lumia Cyan update yesterday for my Nokia Lumia 720. After updating I received another update which was windows 8.1 update.
I updated that too successfully. Now everything seems to work fine except the facebook app. when I started it for the first time, It asked for Id and pwd. I entered correctly and successfully logged in. Then in next window it asked for syncing my facebook account with my windows phone. This page had two buttons "configure" and "not now". I chose configure. Then moments later next page comes up which asks for "using facebook photos on your lock screen".
This page also has two buttons like previous page "configure" and "not now". Problem is none of these two buttons are sensitive. Not able to proceed further from this page as not able to press any of these buttons. When I close the app and open it again the same page comes up. I tried uninstalling and reinstalling the app but the problem persists.
Please help

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Lumia Denim update has not come yet in Bangladesh for nokia lumia 630 smartphone.

Answer:When will the Lumia Denim update come for the Nokia Lumia 630 in Asian countries?

Indeed and nobody except Microsoft and carriers know when this is going to happen. So you just need to wait till it is made available.

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Recently i have updated Nokia Camera to Lumia Camera for my Nokia 1020. Lumia camera opens very slow and image also appearing as blur. Can some one please help me to recover my Nokia Camera ? I have uninstalled Lumia Camera even i tried in store for Nokia Camera app it isn't available in store.
Please help me to recover Nokia Camera app. :(
Thanks in Advance!!!

Answer:Why isn't my Lumia Camera supported on a Nokia Lumia 1020?

Can you try to find for Lumia camera classic? That version is supposed to be the same with Nokia camera.

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I don't know which one I should choose: lumia 630 ' 720 or galaxy s4 mini.
What I find important:
1. Privacy
2. Speed
3. Screen
4. Battery life
5. Camera
Can you guys please help me?

Answer:Nokia lumia 630, lumia 720 or samsung galaxy s4 mini?

Go for Lumia 720 and you'll have it all. Camera is terrific. And enjoy a lagfree amazing smooth experience as compared to what touch viz has to offer.

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It has been 2 weeks now with no sign for the update on my phone except for the settings updates from the store, when will it come out ?
Thx in advance

Answer:Lumia Cyan for Nokia Lumia 520 release date ?

If you're on AT&T, you've got it already, just check for updates. If you've got the developer preview installed, you need to use the Nokia Software Updater for Retail to roll back to 8.0 first, then update to Cyan.

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can u tell me the latest nokia cyan os version & firmware version no. ???????
so that i will check that they will install correct version.

Answer:nokia lumia cyan 8.1 update for lumia 625 in india

can u tell me the nokia cyan os version & firmware version no. ???????
so that i will check that they will install correct version.

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So... I have a Lumia 1020 (ATT), and I was trying to roll it back to Windows 8 so that I could get the Cyan update. I know I should have been patient, but I wasn't. I knew that the mini USB connection on my phone was kinda quirky, and sometimes it would connect to my computer when I plugged it in and sometimes it wouldn't (Windows would tell me that it would connect and disconnect, repeatedly, and sometimes it said it didn't recognize the device.)
So while I was trying to do the recovery, it connected and disconnected, and the Nokia Recovery Tool didn't go anywhere. I was hoping that it would but after a long while, it didn't go anywhere again. (it was stuck at 0%...)
I restarted the Nokia Recovery Tool and my Phone...but the recovery tool won't pick up my phone, and my phone is stuck on the red nokia screen.
Is there anything I can do? :(

Answer:Nokia Lumia 1020 Lumia Recovery Red screen

Oh, and I don't know I wasn't logged in. This is my username.
Please help me. I love my Lumia 1020 :(
This is all it looks like, and I can't make it do anything at all...

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My Nokia Lumia 520 has an notification today that an phone update is available which is Lumia denim update(I'm in India).I need to know the exact size of the update as i do not have much internet data left.Please someone help me......

Answer:What's The Size Of Lumia Denim Update For Nokia Lumia 520!

Use wifi

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I have a Nokia Lumia 630 running Lumia Cyan on Cricket Wireless and can you give me a guess on when I should receive the update. Thank You for your feedback.

Answer:When will the Nokia Lumia 630 receive the Lumia Denim update?

No clue.
First, we'd have the see the rollout begin, meaning the 630 probably won't be too far behind. My best guess is 8.1 Update 1 + Denim going out later this year, albeit starting.
Second, given the track record of US carriers in rolling out updates, you're probably looking at a few extra weeks or months.

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Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time?

Answer:Nokia Lumia 930/Nokia Icon

Originally Posted by Zachary Boddy Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time? From what I can tell, the difference is the OS it came with. Icon (aka 929)=8.0, 930=8.1

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I turned my phone off. (Nokia Lumia 630) Now it keeps flashing the Nokia logo and vibrating. Its like it is caught in a loop. It is unresponsive to soft reset. I took the battery and Sim card out for awhile but once the battery goes back in the loop begins again. I've had the phone for approx 7 months. I like the phone and would like to resolve this. I'm not sure if it is running Cyan or Denim. Thank for any help.

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i have lumia 630.when i will get update for my phone.

Answer:When will the Lumia Denim come out for the Nokia Lumia 630 in India?

We do not know only Microsoft knows and we are not Microsoft.
But it will come if Microsoft did all the release tests which are needed.

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my nokia lumia 625 is not starting only monogram of NOKIA appears and vanishd and appears

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I have just replaced my 520 with a 625 and everything seems to have re-appeared on the new phone except txts and call history ... is there any way to do this ?? I was happy with my 520 apart from its annoying habit of cutting out mid call - am hoping the 625 won't do this !!

Answer:Switched from Lumia 520 to Lumia 625: how do I get my text mesages back?

https://www.windowsphone.com/en-US/h...up-to-my-phone

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Which one is advisable to buy lumia 1320 or 920.

Answer:Nokia Lumia 1320 vs lumia 925

Right now, I'd say the 1320. The 920 has served admirably all these years, but is the more dated of the two.

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I have a Nokia 1680 Classic phone purchased in the UK The Sim card is not active and I don't use the phone here in Canada. I have pictures on the phone which I would like to retrieve or send to my computer. There is a very tiny USB looking input (Smaller than a Mini USB. Can anyone tell me what kind of cable I need to get these pictures or how to do it. Thank you very much, Bruce

Answer:How can I get pictures off of my Nokia 680 Classic?

Originally Posted by misterbruce I have a Nokia 1680 Classic phone purchased in the UK The Sim card is not active and I don't use the phone here in Canada. I have pictures on the phone which I would like to retrieve or send to my computer. There is a very tiny USB looking input (Smaller than a Mini USB. Can anyone tell me what kind of cable I need to get these pictures or how to do it. Thank you very much, Bruce Should be a classic micro usb port, as most of old nokia glorious devices

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print off on my hp envy

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I tried some of the tips I found on this site pertaining to the other nokia models. Nothing has worked. I turned off the wifi calling, Placed the preferences on " Cellular Preffered" , and turned on the data connection. Nothing has worked thus far and I need some help

Answer:Why can't I send or receive pictures on my Nokia 530?

Sounds like your MMS settings are not correct. Often times the details are just not written out for Windows Phone users.
To get to those fields you may need to edit, go to Settings > cellular + SIM > SIM settings > edit MMS APN
These folks are pretty up-to-date on APN and MMS settings and even though their path is out dated the field names are accurate and the actual values get updated. Try searching here for what values you need. World Wide Mobile Phone Settings
If you need further help, please join the site so you can reply in this thread. let us know what country you are in and your carrier name.

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