Computer Support Forum

Nokia Lumia 930/Nokia Icon

Question: Nokia Lumia 930/Nokia Icon

Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time?

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Preferred Solution: Nokia Lumia 930/Nokia Icon

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Answer: Nokia Lumia 930/Nokia Icon

Originally Posted by Zachary Boddy Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time? From what I can tell, the difference is the OS it came with. Icon (aka 929)=8.0, 930=8.1

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Hello. I currently use a Nokia Lumia 1520 and the device is great but the size doesn't work for me as its uncomfortable carrying it in my back pocket doing truck at a large department store so I was wondering which device should I look into getting the Nokia Lumia Icon or the Nokia Lumia 930? I can easily afford the Icon once i return my 1520 but I will need to save up more to get the 930.

Answer:Nokia Lumia Icon or Nokia Lumia 930

Basically the same phone, except the Icon was made for Verizon. Where are you? The 930 won't get LTE in the US.

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I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ?

Answer:How do I clear error codes 800704CF from Nokia Lumia 530 and 80072F30 from Nokia Lumia 530

Originally Posted by Windows Central Question I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ? If you're trying using data carrier, check your APN Internet settings, ask your carrier for correct ones.
Elsewhere, use Wifi and do a soft reset

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Hey guys!
I have decided to switch to nokia and i just love lumia 930 . Shall i bye bye it or wait it for a new handset.
Does anyone have any idea of the release of 1530 or 1030??

Answer:Decided to switch to Nokia: Shall I buy Lumia 930 or or wait for a new Nokia Lumia handset?

there's no rumors of any 1030, 1530, or any new top-of-the-line device.
I'd just pull the trigger now and get a 930.

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After witnessing success with NOKIA Lumia 920, the Finnish mobile giant NOKIA is once again ready with its latest offering-NOKIA Lumia 920 windows mobile.
As the name suggests the phone will be powered by Windows operating system. Plus, it will feature 4.5 inch HD display, 1GB RAM and 32 GB of storage capacity.
Under the hood, the phone will run powerful 1.5 GHZ Dual core processor. The main highlight of the phone will be its radically distinctive charging support, which will be provided via an inductive method – Qi wireless power standard.
Besides this , NOKIA Lumia920 will feature 8 MP Camera at its rear for capturing some high quality videos and images and 1.3 MP camera at its front for enabling video chating.
It is slated to be launched on 5th September, tomorrow!

Answer:Nokia's Latest Offering - Nokia Lumia 920 Windows Phone with Wireless Charging

The wireless charging feature is pretty exciting. But it looks like a WP 7.5 phone, right?

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Is the bluetooth function on the Nokia Purity Pro by Monster (over-ear) compatible with a Nokia Lumia 520 cellphone?
I mean, can I use the headphones wirelessly?
Thanks in advance.

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Hi,I bought this Nokia Lumia 820 in Jan,2013 from Chennai,India.After 6 months I faced some issues like low battery life and also a line at the center of the screen.So I went to Nokia Care, Taramani, Chennai-India,they told me that they will send it to their head office and may take a week time.I agreed and went back on the desired date .Then they told that Company has decided to give me a new Lumia 820 instead of my old Lumia 820 as they were not able to get the accurate solution.But the warranty will be carry forward.I agreed and came back home.From then onwards, I didn't faced any issues.Now after 2 years,I broke my LCD of same Lumia 820 accidentally in San Francisco,CA-USA.I went to one of the repair center here and the first question he asked me was "Did anybody tried to open it?".I replied no after in Chennai,India and that too was new.To my shock he said "It's a fake copy ...the screws were stripped."They cheated and gave me used phone instead of my new phone.
Is this the way they are cheating customers.
I need an answer for this from Nokia India.

Answer:Fraud:Nokia Care ,Chennai have given me fake copy of Nokia Lumia 820 after I faced some issues. What do I do?

I refurbished phone isn't a fake phone. It's a refurbished phone.
I don't know about international, but in the US, its common to get a refurbished phone as an exchange.

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Question: Nokia Lumia Icon

Hello, I want to buy Lumia Icon in US because is a cheaper than Lumia 930. Will it work without any problems in Europe operators ( concrete Slovak Orange)? Thanks.

Answer:Nokia Lumia Icon

Hi! Verizon phones come with GSM unlocked, the icon comes with worldwide GSM , but most likely you will not have 4g, I have a 928 and use in Venezuela without any problem with any of the cellular companies here (I have not been able to prove 4g) You should review your cellular operator bands anyway
2G Network GSM 850 / 900 / 1800 / 1900
CDMA 800 / 1900
3G Network HSDPA 850 / 900 / 1900 / 2100
CDMA2000 1xEV-DO
4G Network LTE 700 MHz Class 13 / 1700 / 2100

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Question: Nokia Lumia Icon

Will I need or use a software update such as the long overdue Denim update if I plan on using the Windows 10 preview available this month?

Answer:Nokia Lumia Icon

You can directly upgrade irrespective of current software/firmware. Check this thread.

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Is Microsoft or AT&T is working on a fix to get the bug of not able to receive MMS on Lumia Icon on AT&T network out.
I am able to send MMS and not able to receive.

Answer:Nokia Lumia Icon on AT&T

Originally Posted by WPCentral Question Is Microsoft or AT&T is working on a fix to get the bug of not able to receive MMS on Lumia Icon on AT&T network out.
I am able to send MMS and not able to receive. They really don't have an obligation to fix it since it is a Verizon Exclusive.

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I've read some similar (but not identical issues) on the forum. Hopefully someone can assist.
My phone battery went dead while using GMAPS which ate up the battery very quickly.
Been trying to charge it for hours, but all I get is a flashing WINDOWS symbol at the bottom of the phone, then the NOKIA logo appears about every 30 seconds, but then nothing else happens.
Tried pressing the POWER OFF and VOLUME BUTTON simultaneously for extended periods, but no joy.
I have too much stuff on the phone to do a hard reset, and I'm on the road, so kind of in need in a quick and easy solution that doesn't affect my data (if one exists).

Answer:Windows 10 Nokia Lumia 930 - NOKIA logo flashes up, but does not boot

Maybe the device is on a reboot loop somehow, when you try to charge it keeps on trying to reboot but fails because the battery is out of enough power to finish the boot.
Leave the device connected to the charger for a while as the device is deeply discharged then try the soft reset combo power off and volume button.
If you need additional help or want to reply to this thread , learn how to join windows central.

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Hi guys, greetings from Nairobi. I've had my Nokia Lumia 620 for a little over 6 months now. I was on 8.1 through the developer's preview. So I was just sitting there, hadn't used my phone for around 15 minutes. When I checked the phone, it was stuck on the Nokia screen. I assumed that it was restarting so I left it for a couple more minutes. It's been on the screen for around 5 hours. I have tried the soft and hard reset several times but still nothing works. I'm still stuck on the Nokia screen and the device is not detected when I plug it on the laptop through the USB cable. Seen a couple of videos on using Navifirm but can't do much because the device isn't being detected. Hoping I won't have to take it to the care center. Anything else I can try? Looking forward to your responses. Much thanks.
By hard resetting I followed the following steps:
Turn off the Lumia,
Pressed and held the Power Button, did not release until the phone vibrates.
Pressed and held the Volume Down Button, did not release until the LCD showed the exclamation mark.
Pressed Volume Up Button Key and released
Pressed Volume Down Button Key and released
Pressed Power Button Key and released
Pressed Volume Down Button Key and released.
The soft reset was simply power button and volume down button.
I should also point out that the USB cable I'm using isn't the one that I got the phone with :) lost that one.
Thanks guys.:)

Answer:My Nokia Lumia 620 has been stuck on the Nokia startup screen for 5 hours now.

Try a different cable and use Nokia Care Suite to reset the phone, you will lose everything on the phone but it should reset it to factory settings. You will then probably need to get it updated via Developer preview again...good luck.

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Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions?

Answer:Windows Phone Nokia Lumia 920 Nokia Pro Camera App not recording

Originally Posted by WPCentral Question Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions? Have you tried plugging the phone into a computer and going to the camera roll folder in Explorer and seeing if it's there? Also make sure the app has been updated to the latest version (now called Nokia Camera), and then go to settings, scroll to the bottom and click 'find photos and videos shot with Nokia Camera'

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I have bought new lumia 730, now I wanna transfer contacts & messages from Nokia E7 to LUMIA 730.
please reply me ON : <mod edit e-mail address removed>

Answer:How can I transfer contacts & messages from my Nokia E7 to NOKIA LUMIA 730?

Use the transfer my data app that comes pre installed in your new phone.
Follow the steps in the app.

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I recently bought a Nokia Lumia Icon with the Windows Phone 8.1 Developer Preview, and was hoping to use it with my Mio Alpha Heart Rate Monitor, but Bluetooth LE is disabled. Does anyone have any luck of some how getting the Mio Alpha to work with the Lumia Icon? Do I need to downgrade to WP8.0? If WP8.1 final will be released soon, I can probably just wait. If not, I may sell the phone and go back to my iPhone. It is kind of disappointing that RunKeeper isn't available on WP...

Answer:Nokia Lumia Icon with Mio Alpha

It looks like Caledos Runner supports RunKeeper. Caledos Runner | Windows Phone Apps+Games Store (United States)

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I have a Verizon Nokia Lumia Icon, when I place my AT&T SIM card in it I have 'H' shown on the device but cannot receive any data. Is there any way to receive data on the device with an AT&T SIM on AT&T network? thanks in advance for any assistance

Answer:Verizon Nokia Lumia Icon on AT&T

You will have to configure the APN settings in "access point" under settings.
There are threads here which pertain to that topic and MMS, so look for those, they should help.

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i have purchased a nokia lumia icon off kijiji branded verizon unlocked. i then went to rogers to get a nano sim because i had a micro sim. as soon as i put the nano sim the phone started getting reception on 3g or very weak signals like E or h+., but i could never get internet and when i was driving in the car the phone kept displaying no signal.even when i put the apn settings its still did not work. i dont know what to do. any suggestion ?

Answer:How do I set up Nokia Lumia Icon on Rogers?

Have you updated all the system apps and installed Network+?

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I'm not sure which case is the best and I have looked at Otterbox, Hyperion, etc. I am still not sure which.

Answer:Which case is the best fit for a Nokia Lumia icon?

I'd recommend the Incipio DualPro if you're looking for something protective: DualPro Nokia Lumia Icon Cases | Best Nokia Lumia Icon Cases | Incipio
It's more comparable to the Otterbox Commuter rather than the Defender. It's very protective, and it's a heck of a lot more stylish.
Going back to the Defender, I've never liked it. Ever. I've always liked the Commuter series better. Not only is it pretty much common physics for better protection to have a harder outer layer with a soft inner layer (like the Commuter/DualPro...Defender is the opposite), the hard plastic snap together shell on the Defender always scratches up phones. The only thing about the Defender is that it's sealed, which I don't think is really that meaningful as long as you have a screen protector

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I want to buy a unlocked Nokia Lumia icon but will it work with at&t? If it does then will it be fully functional? What are the pros and cons? Thanks in advance.

Answer:Will Nokia Lumia icon (unlocked) work with at&t?

At one point MMS wouldn't work along with 4G. Otherwise I believe it works fine.
I would explore details about the MMS issue (a workaround was mentioned in one thread) as that is likely more important as even 3.5G network speeds are fast.

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Do you know if I can use a SIM card from an Italian cellular phone service in my Nokia Lumia Icon?

Answer:Nokia Lumia Icon Sim card in Italy

Yes, you can, the Icon is GSM Unlocked. You might get issues with MMS but call, data and SMS for the most part should work just fine.

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The volume for my Nokia Lumia Icon stopped working correctly. When I am not in an app I can change my volume fine, but when I use an app like watching a video it will not let me change my volume. The numbers change, but the actual volume doesn't I have windows phone 8.
Thank you for your help.

Answer:Nokia Lumia Icon volume issues

This may sound stupid but have you tried rebooting your phone to see if that helps? And have you tried other apps or videos or music to see if this is also a problem elsewhere? The app could be the source of the problem.

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I loose nokia camera in reset the phone

Answer:How can reload the Nokia camera on the Lumia icon?

Nokia Camera was actually just recently renamed to Lumia Camera Classic. Just do a search for "Lumia Camera Classic" in the store. It should pull right up. Here's a link to the app in the store if that's helpful for you.Lumia Camera Classic | Windows Phone Apps+Games Store (United States)

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This question started in the spring. Then it went to fall. Soon it will be winter.

Answer:When are Cortana and 8.1 coming to the Nokia Lumia Icon in the US?

Did you activate dev preview?

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The battery icon in the right top corner is flashing from battery to plug it has been doing it for hours I have tried numerous chargers in both the wall socket and pc usb nothing helps it just keeps flashing I have even installed new software and totally restarted the phone even when I unplug it it still continues to flash I really need the phone to be charging I don't even know if it's charging or not it doesn't seem to be doing anything but flashing
can someone please help as I really don't know what else to do
Thanks in advance

Answer:Nokia Lumia 625 battery icon is flashing

Have you tried a hard reset?

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I have the Nokia Lumia Icon/929, and it's the Verizon model. I switched over to Cricket wireless, and I need to edit my MMS APNs. I can't find the settings. I was able to edit my internet APNs, and I can send SMS and make calls, but I can't send MMS. I had Cricket chat support try and help, but they couldn't find anything. I'm going to call Nokia support tomorrow, but until then I'm worried my phone isn't going to fully function with Cricket's SIM card.

Answer:How to edit MMS APNs on Nokia Lumia Icon?

If you went to Cellular+Sim and selected add MMS APN, does that take you to what you are looking for by chance? Opening that should let you edit the MMS APN settings.

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When my phone begins to boot up, it crashes a couple seconds after the nokia logo pops up. Also, I don't think that the software is telling the hardware to charge the battery correctly because it has been charging for several hours but when detached from a charger, it immediately dies.
When on the charger, I tried a soft reset by holding the power button and volume down keys for 10-15 seconds which was ineffective I also tried a hard reset by holding the power button until the nokia screen appears, then holding the volume down button for the exclamation mark to appear but it shuts down before this happens.
Other notes: It shows the flashing icon light when on the charger and at times tries to boot up but when at the nokia screen shuts down.

Answer:Why is my nokia lumia 925 crashing at the nokia screen?

Hi, I had a similar problem. First I thought it was the battery, until I eventually figured out that it was the motherboard. Changing it won't be easy, so take it to a shop

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Answer:Nokia Lumia 930 not available on nokia india website :(

When was it available??

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Hello, I bought a Nokia Lumia 520 a while back (About two years ago or something i'm not too sure) It was perfectly fine until all of the sudden I couldn't hear anything apart from Ringtones (Couldn't listen to songs, couldn't hear people when calling etc) after messing around with the phone it turned out to be the earbud jack (can't remember the correct word at the moment) anyhow, I fixed it by basically shoving a tooth pick in it. So i'm like okay fine. But recently the phone got stuck in Airplane mode, I tried literally everything apart from going to the store to get it fixed because my warranty ran out and i'm not going to pay for this piece of crap. So, today I tried the "Windows Phone Recovery Tool", I let it do its thing while I take a shower but when I came back it was stuck on the red Nokia title screen. Unplugged the battery, re-connected it with my PC, pressed the Volume down button etc. Nothing works! And when it's plugged into the PC, the Windows Recovery Tool says "Acces is Denied. Verify Credentials"
So yeah. I am furious. I have never, ever had so many problem with a phone before..
Here are some screenshots:
Windows Recovery Tool:
The Red Nokia Title Screen (My Phone):

Answer:Can I get some help with my Nokia Lumia 520 (Red Nokia Title Screen)(8.1)?

1. Calm down ( you gotta have patience while working with gadgets )
2. You shouldn't shove things other than the hp jack into the hp port.
3. Airplane mode ? (tried going to settings and trying to disable it or remove the sim and put it back in / restart ?? )
4. That "Red Nokia Tile Screen" you saw was the firmware download screen.
5. One does not simply don't pull out a phone while its undergoing firmware loading.
6. Try with Windows Phone Recovery Tool again. (This time wait ... and have patience.)
7. The only and last solution is Lumia Software Recovery Tool. Be patient !

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The downloading and installation works perfectly but then it immediately says that it's not recognizing my Nokia Lumia Phone! They say elsewhere that there is a special app for the Lumia but this app is limited to music, pictures, videos, podcasts and
ringtones. So contacts, the most important for a Phone, is not even included. There are surely other makes where this is possible and where you can easily see and manage all contacts. On which cellphones this Nokia Suite is really working then?

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I installed win 10 preview on my nokia lumia 635 recently, but when i tried to do a rollback to windows 8.1 using the recovery tool my phone got stuck on a red screen with nokia logo in white with infinite restarting by itself, and i can't figure out what to do. I wish i hadn't installed that damn windows 10 in the first place.

Answer:nokia lumia 635 red screen with nokia logo.

Be sure to report the feedback to Microsoft

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if my microsoft account is involved i dont remember my account name, or the password, i dont know how to save to icloud, or access it back again, when i try to move things from my phone to pc, i can move videos, playlists etc but not my contacts. there is an option on settings to transfer my data from your old phone to yr nokia 920, but i dont know if this will work transferring from one nokia to another nokia

Answer:how do i transfer my contacts from my nokia lumia 920 to my new nokia 425,

Transfer my data app. Or reset your password for your email by clicking forgot password on the login page on a computer.

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Hi. Having a problem with Nokia Lumia 520 and Nokia CK-100 Car Kit.
Was connecting & running fine while phione was Windows 8.
Immediately after the Windows 8.1 upgrade this changed.
Now every time I start the car the phone "connects" multiple times (used to do so just once).
So it goes "Phone Connected", followed by "Player Connected" about 2/3/4/5 times at the start of every journey.
PS. RThe phone stils works properly on the kit etc... - its just the nusiance of listening to it connect (& disrupting radio/music eytc... while doing so).
Tried un-pairing & re-pairing the devices etc... - no joy.
Any ideas?

Answer:Nokia Lumia 520 with Nokia CK-100 Car Kit - Windows 8.1 problem

I have the same phone/car kit combination with the same issue...
Did you find a solution to this?

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Since updating to the latest WP 8.1 Update and adding VPN settings to my Lumia Icon, it seems that when I switch between data connections (from cellular to WIFI or from WIFI to cellular data), my phone gets stuck in a "resuming" state and I have to restart the phone. This has become quite annoying. My phone has Verizon service and I have the developer preview of WP 8.1 (Cyan update is not available for ICON yet which may be the problem- maybe some firmware update is necessary to use the phone with WP 8.1???). I am also traveling in Mexico right now and my cellular connection went out from one moment to the next. I cannot make calls on my phone. My partner has a WP 8.0 (HTC 8X from a couple of years ago) and his cell connection is fine (so it's not an outage in cell service). Any help would be greatly appreciated.

Answer:Switching from cellular to Wifi Nokia Lumia Icon

Well Wi-Fi is firmware related so perhaps it is because you're missing Cyan the problem. That's the risk of having an OS Update without any firmware/driver updates.

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I've been experiencing Rapid Battery drain on my lumia icon, Just browsing the internet can drain up to 35% per hour! I've read other peoples reviews and they say the Battery is Great. It also becomes Very hot when watching Video or playing Games. I hope I do not have a Defective Device. I would Greatly Appreciate any insight that Anyone might have, Thanks in advance.

Answer:Nokia Lumia Icon (929) Rapid Battery Drain

I'm getting the same issue. I have battery saver enabled, and this thing just chews up my battery. I'm on the latest firmware, etc. Running developer preview....
I'm done a factory rest as luck. I'm also tried removing apps I don't use, and still the battery life is awful.
Any fix?

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I have a Nokia Lumia Icon (929) and on it I installed the Windows 10 Phone Insider Preview. My service provider is Straight Talk. I purchase the SIM card kit and placed the Verizon SIM into the phone. After activation on the Straight Talk website, I can make calls, send texts, and even send/receive MMS's. The problem is that the mobile data does not work. If I pay for it, I want to be able to use it. I can access the APN settings on the device and have tried a couple that I found on forums to no avail. Please, if any of you have a solution, it would be much appreciated.

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Will it because im am trying to get the Icon

Answer:Will the Nokia Lumia Icon get the new upcoming Windows 10 update?

If it won't get it through Verizon (there's a chance it won't) you can always get the RTM update through the Windows Insider program then just opt out of getting new Insider Preview builds so you stay on RTM.

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Here is situation, I ordered two Verizon Lumia Icons for myself and my cousin. The first one that I received was a white version (my cousin's phone). After starting it up it updated to Lumia Denim a few hours later. A few days later it manually updated it to Windows 10.
Later that week, the second phone which is black arrived. That phone completely skipped the Denim update and went straight to Windows 10. The problem is that I wanted the Denim camera which has Rich Capture, etc... I tried downloading the Lumia camera directly from the App Store, but it does not have those features.
I have searched high and low trying to figure out if I could sideload the camera like on my Android daily driver. Any help would be greatly appreciated.

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last night I updated my Lumia and now I have a little icon in the top left hand side of the screen that I've never seen before! it looks like a little white rectangle with three horizontal lines of different lengths. does anyone know what this is?!
the other strange/ annoying thing that's happened is that my pictures live tile is showing photos that I don't have - they seem to be stock pictures, but they're not in my album. I've tried turning it off and on again, and doing a soft reset, and deleting the tile, but nothing's working...
any suggestions?

Answer:strange new icon on nokia lumia 625 after windows update

The icon in the too left is the mobile signal indicator.
The images shown are by default. It slides through the images on your phone. As you start to take pics it will update with these instead.

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Is there any way to add xap files to windows phone Nokia Lumia Icon? I tried to but when I went to do install local files in the windows store I couldn't find it. I dont have an SD card.

Answer:How do I add xap files to a Windows Phone Nokia Lumia Icon?

No SD card, no install from .xap.

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my nokia lumia 1320 freeses on nokia icon and on soft reset it restarts on its own and freezes again on nokia icon.hard reset has not worked either and the same problem remains.

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Everything works as usual on my cell phone except for the phone! It appears to be calling a contact but there is no sound/no action. The party I'm trying ti call cannot connect with me either. Text, Cortana, FB. messenger etc work fine. I don't want to give up on my Windows Phone yet....HELP

Answer:Nokia Icon phone/verizon

Originally Posted by Windows Central Question Everything works as usual on my cell phone except for the phone! It appears to be calling a contact but there is no sound/no action. The party I'm trying ti call cannot connect with me either. Text, Cortana, FB. messenger etc work fine. I don't want to give up on my Windows Phone yet....HELP it only happens with one contact or all contacts?
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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Alright, I just picked up a new Icon this week, and have already noticed a bizarre little bug in the Messaging App.
Whenever I message my friend (he has a Droid Bionic) anything with a line break (i.e. any time I press enter), the message that he receives does not the contain the break, or even a space. This makes it so the whole message appears as a single paragraph when it should be several.
Any idea as to why this issue would arise? I'm on Windows 8.1, he's on 4.1.2 JellyBean.
We've already checked with Verizon, they have no idea.
Any help would be appreciated.

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I lost my phone yet again and I do not want to wait for my new one. I need some contacts and documents asap. I don't remember my passwords bc they have always been auto sign in. Can I access my phone from my pc with just my device i.d. pin and or PUK? If so, is there a site?

Answer:can i access my nokia lumia black icon from my pc with just my device i.d and PUK?

No. Well kind of yes but mostly no.
You'll need to know the Microsoft account and the password first of all. If you don't, then contact Microsoft Account support. Once you have access to the account, sign into and see your contacts there. As for documents, if you didn't back them up to OneDrive then they are lost.

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I am trying upgrade my Nokia Lumia Icon to Windows 10 Mobile. I tried to upgrade several times and kept getting 0x80070002 error. After one of the attempts to upgrade the phone became unresponsive and had to hard reset the phone.
After the hard reset, I tried the upgrade again a couple of times and received the same error.
I searched but cannot find anyone that has the same issue or has a solution.

Answer:Nokia Lumia Icon will not upgrade to Windows Phone 10

Try the WDRT as it may have the Windows 10 image since it's now officially supported.

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Hey I was wondering if anybody had news about when the windows 8.1 + cyan update for the nokia lumia icon for verizon customers is coming out? I am super ticked off because I upgraded from my 928 (that was working perfectly) because I heard that the updates would not extend to the first gen lumia 928 but it would be available to any of the new ones.
So I upgraded to the lumia Icon because the rep said that the update was not available for it yet but it would be in the next month. It has been 3 months now and still the windows update availability website says it is still under testing. So I took it upon myself to say dang you verizon for pulling the wool over my eyes and did some further research. spoke with a rep from nokia and they said it was up to the provider on if they were going to offer it or not and they had no news that they could give me in regards to any new phones coming out that I would want to wait and get.
I then talked to microsoft and they could not give me any details either.
Does anybody out there have any news? Am I screwed? will they ever release?

Answer:nokia lumia icon 8.1 update for verizon cutomers

You'll be waiting much like the rest of us and much of the same threads that came previous to yours.

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In both the phones specification is almost same ,but only difference is screen sizes, n camera please suggest me which phone us better for using n having good response?

Answer:Want to buy a Nokia Lumia 535 and Nokia Lumia 435,but I am confused which phone is better?

It depends on ur need really.
Do u need a large screen, FFC and flash?
Or u just want a compact easy to pocket phone?

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I have just accidentally deleted the message icon from my new nokia lumia 630 mobile phone. Can someone tell me how to retrieve it please?

Answer:I have accidentally deleted the message icon from my Nokia Lumia 630 - how do I get it back?

Swipe over to the right from the main screen to see the long list of apps. Search for "Messaging" and then hold it down until you see the option "Pin to start". Hope that helps...?

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I just made the jump from iPhone on Saturday. Yesterday I tried to take a picture with the physical photo button in the Nokia Camera app, once I took the pic, the phone kept taking photos until I exited the app.
It doesn't happen with the basic Camera app, or when using the on-screen button to take the photo.
I've tried uninstalling recent apps, re-starts, hitting the button then completely taking my hand away.
I've seen similar questions but no fix, hoping some new info has come to light.
Thanks for your help!
- Mike

Answer:Lumia Icon Nokia Camera won't stop taking pictures...

Oops, I never signed in... this was my question.
Thanks, Mike.

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i missed my contacts icon on my nokia lumia phone,how can i get it back .help me

Answer:i missed my contacts icon on my nokia lumia phone,how can i get it back .help me

Originally Posted by WPCentral Question i missed my contacts icon on my nokia lumia phone,how can i get it back .help me Just add email ids in email+ accounts in settings.. All your contacts will sync

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Microphone no longer works on lumia icon after update to demin

Answer:Why isn't my microphone working since the Demin update on my Nokia Lumia Icon?

may be u need a reset.after resetting also if ur phone has the same problem then go for nokia care

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Answer:the phone icon has gone from the home screen on my nokia Lumia. how can it be restored?

Hi, you haven't mentioned what phone or OS it is running.
However on a Windows 10 mobile phone, swipe to the apps list and go down to Phone.
Hold down the phone app until 'pin to start' appears.
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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I always use my Bluetooth headset (i.e. indoors, outdoors, in the car, out of the car). Unfortunately, the "Drive Mode" on the Nokia Lumia Icon automatically engages because I have the Bluetooth on. I would like to permanently disable the "Drive Mode" on the Nokia Lumia Icon.

Answer:How do I permanently disable Drive Mode on Nokia Lumia Icon?

goto settings
scroll down to Driving mode and select it
inside find status and set to off, done :)
(there is also an option to add or remove Bluetooth devices from activating drive mode)

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Relevance 95.94%

actually the icons in the home screen of sim1 and sim2 for direct contact details has been disappeared then what i have to do to get it back

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Until yesterday my Windows App Store Icon was still on my start screen. It is now gone and also not listed in my apps. what happened and what can i do to get it back?

Answer:Missing Windows App Store icon on start menu of Nokia Lumia 521

Are you sure it isn't in the application list? It isn't listed under Windows Phone Store, but just Store. Look in the S section. I'm betting it will be there.

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I'm told that in order to replace the battery, the phone would have to be disassembled. Could I send the phone to Nokia and have them replace it, or is there somewhere I could take it to have the battery replaced, and how expensive would it be? Thanks.

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a video is missing. must have been deleted accidentally. how can i recover the video? lumia icon is using windows 10

Answer:How can I recover deleted video on my Nokia Lumia icon running Windows 10?

did you by chance have sync to onedrive enabled? it may be there

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I turned my phone off. (Nokia Lumia 630) Now it keeps flashing the Nokia logo and vibrating. Its like it is caught in a loop. It is unresponsive to soft reset. I took the battery and Sim card out for awhile but once the battery goes back in the loop begins again. I've had the phone for approx 7 months. I like the phone and would like to resolve this. I'm not sure if it is running Cyan or Denim. Thank for any help.

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my nokia lumia 625 is not starting only monogram of NOKIA appears and vanishd and appears

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This is a question that may have been asked previously so I apologize if this is a reoccurring thing. I've finally decided to leave the Apple ecosystem and start looking for a windows phone. Its come down to the Lumia 925 and the Lumia 1520 on AT&T. I've reports and blogs about problems with each, more so with the 925. I have small hands for a guy so the 1520 is somewhat intimidating. The 925 however, I've read has poor reception problems, battery issues, and heating problems. Would anyone be able to inform me if the 925 issues have been resolved through updates or if the problems still continue? Also, if either of the two phones developed problems with 8.1? (beta or if you received the update today since it has been released). Thanks so much

Answer:Nokia lumia 925 vs Nokia lumia 1520

Well I have the 925, was part of the dp and now have cyan as well... When I first received my phone the battery life was horrible, but after switching off some of the background tasks, draining it (a few times) and charging it again the battery life stabilized :) With 8.1 the battery life for most 925-ers improved a bit more. The heating issue did remain tho, however I should note that the 925 was made for casual use and not for intense gaming (anything that requires a lot of ram usage).. Personally i solved this problem by purchasing a terrapin back cover case :D The heating is still there (yes Im a gamer from time to time), but with the cover on you will barely notice it! My reception is pretty good, but I don't live in the US so we have that.. Wifi has been an issue, but apparently that was a general issue (not limited to the 925)...
I can't say anything about cyan yet, because I just updated lol

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Just four hours ago switched from iPhone4 to Nokia Lumina Icon. Same phone number same store. Same provider. Current on bill .

Answer:Nokia Lumia icon.Voice works.Sends text fine.Does not recieve text?

It can take 24 hours for network changes to take affect.

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Lumia 520 says
ERROR : Unable to find a bootable option. Press any key to shut dawn
How to fix it?

Answer:Nokia Lumia 520 Error: Unable to find a bootable option. Press any key to shut dawn on Lumia 520

Reset my Windows Phone 8.1 | Windows Phone How-to (United States)

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Lumia Denim update has not come yet in Bangladesh for nokia lumia 630 smartphone.

Answer:When will the Lumia Denim update come for the Nokia Lumia 630 in Asian countries?

Indeed and nobody except Microsoft and carriers know when this is going to happen. So you just need to wait till it is made available.

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I received Lumia Cyan update yesterday for my Nokia Lumia 720. After updating I received another update which was windows 8.1 update.
I updated that too successfully. Now everything seems to work fine except the facebook app. when I started it for the first time, It asked for Id and pwd. I entered correctly and successfully logged in. Then in next window it asked for syncing my facebook account with my windows phone. This page had two buttons "configure" and "not now". I chose configure. Then moments later next page comes up which asks for "using facebook photos on your lock screen".
This page also has two buttons like previous page "configure" and "not now". Problem is none of these two buttons are sensitive. Not able to proceed further from this page as not able to press any of these buttons. When I close the app and open it again the same page comes up. I tried uninstalling and reinstalling the app but the problem persists.
Please help

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So... I have a Lumia 1020 (ATT), and I was trying to roll it back to Windows 8 so that I could get the Cyan update. I know I should have been patient, but I wasn't. I knew that the mini USB connection on my phone was kinda quirky, and sometimes it would connect to my computer when I plugged it in and sometimes it wouldn't (Windows would tell me that it would connect and disconnect, repeatedly, and sometimes it said it didn't recognize the device.)
So while I was trying to do the recovery, it connected and disconnected, and the Nokia Recovery Tool didn't go anywhere. I was hoping that it would but after a long while, it didn't go anywhere again. (it was stuck at 0%...)
I restarted the Nokia Recovery Tool and my Phone...but the recovery tool won't pick up my phone, and my phone is stuck on the red nokia screen.
Is there anything I can do? :(

Answer:Nokia Lumia 1020 Lumia Recovery Red screen

Oh, and I don't know I wasn't logged in. This is my username.
Please help me. I love my Lumia 1020 :(
This is all it looks like, and I can't make it do anything at all...

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I have a Nokia Lumia 630 running Lumia Cyan on Cricket Wireless and can you give me a guess on when I should receive the update. Thank You for your feedback.

Answer:When will the Nokia Lumia 630 receive the Lumia Denim update?

No clue.
First, we'd have the see the rollout begin, meaning the 630 probably won't be too far behind. My best guess is 8.1 Update 1 + Denim going out later this year, albeit starting.
Second, given the track record of US carriers in rolling out updates, you're probably looking at a few extra weeks or months.

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Recently i have updated Nokia Camera to Lumia Camera for my Nokia 1020. Lumia camera opens very slow and image also appearing as blur. Can some one please help me to recover my Nokia Camera ? I have uninstalled Lumia Camera even i tried in store for Nokia Camera app it isn't available in store.
Please help me to recover Nokia Camera app. :(
Thanks in Advance!!!

Answer:Why isn't my Lumia Camera supported on a Nokia Lumia 1020?

Can you try to find for Lumia camera classic? That version is supposed to be the same with Nokia camera.

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Relevance 81.59%

It has been 2 weeks now with no sign for the update on my phone except for the settings updates from the store, when will it come out ?
Thx in advance

Answer:Lumia Cyan for Nokia Lumia 520 release date ?

If you're on AT&T, you've got it already, just check for updates. If you've got the developer preview installed, you need to use the Nokia Software Updater for Retail to roll back to 8.0 first, then update to Cyan.

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My Nokia Lumia 520 has an notification today that an phone update is available which is Lumia denim update(I'm in India).I need to know the exact size of the update as i do not have much internet data left.Please someone help me......

Answer:What's The Size Of Lumia Denim Update For Nokia Lumia 520!

Use wifi

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Relevance 81.59%

I don't know which one I should choose: lumia 630 ' 720 or galaxy s4 mini.
What I find important:
1. Privacy
2. Speed
3. Screen
4. Battery life
5. Camera
Can you guys please help me?

Answer:Nokia lumia 630, lumia 720 or samsung galaxy s4 mini?

Go for Lumia 720 and you'll have it all. Camera is terrific. And enjoy a lagfree amazing smooth experience as compared to what touch viz has to offer.

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can u tell me the latest nokia cyan os version & firmware version no. ???????
so that i will check that they will install correct version.

Answer:nokia lumia cyan 8.1 update for lumia 625 in india

can u tell me the nokia cyan os version & firmware version no. ???????
so that i will check that they will install correct version.

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Relevance 81.18%

guys i have recently updated my nokia L520 den after it my phone starts up and den shows nokia n den blank n den again nokia dis is repeatin continuosly please help

Answer:guys i have recently updated my nokia L520 den after it my phone starts up and den shows nokia n

I just answered something similar on another thread. You can go through this.
You can try to soft reset first.
Volume down and power button until the phone vibrates. Phone will restart if it works.
Otherwise -
This is from the support site -
The problem you are experiencing may be caused by a software problem on your phone. You will need to perform a factory reset to try and resolve the problem.
Please note: All information on your phone will be deleted and anything that has not been backed up will be lost during this process. If you cannot access your phone's menu, unfortunately you will not be able to back-up any data.
Make sure your phone is powered off.
Press and hold the 'volume down' button.
Press the 'power' button until the phone vibrates, then release the 'power' button.
Keep the 'volume down' button held until you see an '!' on the screen, then release the 'volume down' button.
When the '!' appears, press the following buttons in order:
'volume up'
'volume down'
'volume down'
You should see rotating gears on your screen for around 5 minutes.
Your display will then turn blank for 30 seconds while your phone restarts.
It will take several minutes for your phone to restart. Once your phone has restarted you will need to follow the on-screen instructions and complete the initial set-up process on your phone.

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Relevance 81.18%

Hi there,

i would like to use GPS Navigation with my Nokia 6600 via Bluetooth GPS (Model Royaltek GPS x-Mini).
Prior usage i've to install the software on the MMC-Card of the mobile Phone via Nokia PC Suite (for Nokia 6600).

For BT i'm using the Toshiba SD Card 2 within Portege.

With the Toshiba Bluetooth Manager (3.20.01) i can discover and establish a serial connection via BT without problems.

When starting the Nokia PC Suite (that automatically "see's" the new BT Port ...) the connection failes.

Any idea ? Thanks ...

Answer:Portege R100 + BT SD Card 2 + Nokia 6600 with Nokia PC Suite ? NO CONNECT !


Unfortunately I can not give you a proper answer. The fact is that the Bluetooth works properly and notebook can communicate with the unit. Why the connection fails after starting Nokia PC suite is not easy to say.

In my opinion you should try to contact Nokia support. They have more experience with own software products and it is probably tested by Nokia. If you have a solution please let us know.

Good luck!

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Relevance 81.18%

Or is it not?
I have seen other colors on internet as well. Blue, pink... Are they all genuine Nokia products?

Answer:Is the white Nokia CA-189CD data cable a real Nokia product?

It's a genuine Nokia parts number... Remember you're looking at teh interwebz.

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Relevance 81.18%

the phone freezes on my nokia lumnia 1320.if i soft reboot it switches off till i release the power button when it restarts on its own and again freezes on the nokia logo.i tried hard reboot again and again but after the reboot it restarts and freezes on the nokia logo

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Relevance 80.77%

Windows and android started a new beginning in 2011
Windows phone 7x
Android 2.3
So in that beginning time why apps developer went to develop apps for android not for Windows phone?
. . . . . . . .
Because If in the beginning itself developer would have decided to go with windows phone instead of android.
Than today's image of widows would be different.
. . . . . . . .
Than why developer went with android not with windows to develop huge n classy apps .
Is there any term n condition by MS/Nokia for app development which Google didn't forced on apps designers?
Does MS/nokia harmed itself by putting their T&C which Google left n pulled the developers attention to do job freely.??
Hope you'll understand what exactly I wanna ask?

Answer:MS/NOKIA VS ANDROID. Does Ms/Nokia made mistake in the past for which they paid.

What was it about Android that started with 2.3 that marks it as a "new beginning"? Google Play started way back in 2008, they had a full 3 years worth of commerce and sharing the market with Apple before Windows Phone 7 came along.

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Few days back i connected my lumia with a power bank,after 10 minutes it restarted and wasnt moving past the nokia logo.
After some time battery was drained.
Now when i connect my nokia to a charger It gets stuck on logo and lines appear on the screen,and it isnt saving charge.

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Relevance 80.77%

Does anyone knows when to expect Win Mobile 8.1 Update for Nokia 1020 and Nokia 1520 in the U.S.?

Answer:Does anyone know when to expect Win Mobile 8.1 Update for Nokia 1020 and Nokia 1520 in the U.S.?

Eventually, we don't know. If anything comes up it'll be written about on the front page.

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Relevance 79.95%

Pretty much just the question in the title, I know this is a windows website but most people on here seem to know a lot about Nokia too!

Answer:More of a Nokia question, rather than Windows - Does anybody have any clue when the Nokia N1 tablet

I would love the N1 to be release in the US but we are just waiting to see it.

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Relevance 79.95%

Its been over a month, since the nokia mix radio subscription renewal has been unavailable from both the online store as well as the care centres.

Answer:Nokia India, Nokia Mix Radio Renewal out of order.

Did they say what happened or when it will be available again?

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Relevance 79.95%

I have NSRT 6.2.55 on Windows 8.1. My Nokia 222 (RM 1136) is connected with the PC via data cable but the tool says "Could not read phone information".
I have the sd card as well so when i connect the cable, phone shows me "charge only" and "mass storage" options, on selection of mass storage, the phone is shown as a drive on my PC and data of sd card is shown so the connection/cable seems OK.
I have tried both "charge only" and "mass storage" options while phone is connected to the PC.

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Relevance 79.95%

Hellow, Guys !
I'm trying to flash my Nokia phone Using Nokia Suite, but every time I face a problem that cause restart my System.
I face this problem both on Windows 8 64-bit and Windows 8.1 64-bit.
I"ve all updated drivers and also update my Windows.
But, I cannot solve the problem
Please, check my files and provide me useful support and I"m waiting for Your response.

Answer:BSOD while Flashing Nokia Phone Using Nokia Suite

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs. Make sure that you let the app run for at least 15 minutes (or until the app itself says that it's done).

The first step here is to check in Device Manager for the xHCI controller. If you find that it has errors, right click on it and select "Uninstall". If presented with a check box to delete the driver software, please check it. Then click on the "OK" box to remove it.
Reboot and see if the xHCI device still has problems. If not, wait to see if the system BSOD's. Finally, let us know what happens.

Update the drivers for your HSPADataCard USB Modem/Serial Device to the latest, Win8.1 compatible version. Your HSPADataCardusbnmea.sys driver dates from 2011 and is likely not compatible w/Win8.1

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The drivers that are struckout don't have updates available (AFAIK).

If al... Read more

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why nokia 215 not support whatsapp and you tube like nokia 206

Answer:Why doesn't my Nokia 215 support Whatsapp and YouTube like the Nokia 206?

Why nokia 215 not support you tube & whats app

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error:
There was a problem signing in. check your phone's date and time settings.

Answer:Why I am unable to download apps from the Nokia store on my NOKIA C7?

Set your date and time right then...

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Relevance 79.95%

Dear Gurus, First, I apologize if there is a mobile phone forum elsewhere
I seem to have got into a chicken and egg situation.

Using Nokia PC suite for file transfer from PC to Nokia 7520 supernova, my problem is the bluetooth works but the USB cable CA-126, doesn't!

Nokia PC suite can communicate with my nokia 7510 supernova using bluetooth which is painfully slow.

Nokia PC suite doesn't seem to find the mobile when I use the CA-126 cable for a USB connection.

Suspecting something wrong with USB I checked the XP USB hardware and got a list of 4;
generic USB CF reader USB device
generic USB MS reader USB device
generic USB SD reader USB device
generic USB SM reader USB device

According to XP the above are all working correctly.

I did note that when PC suite was installing it mentioned USB2. Using freshdevices, it lists
as part of the installed drivers
system32\drivers\usbport.sys description usb 1.1 and 2.0 driver

I tried to run 'driver whiz'. it sticks when it is listing and comes to generic sm usb reader.

Which leaves me where I started.

My only consolation, printer, scanner, mouse, webcam, all with usb connections work perfectly.

Help if possible to get me cable connected 7520 to PC

Bye and thanks


Answer:Nokia PC suite can't find Nokia 7510 USB cable

How old is your machine?

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Relevance 79.95%

Hi everyone, I've got T61 and Nokia 6230i. I'm not able to establish connection between T61 and Nokia 6230i via Nokia Pc Suite. When I try to connect those two devices via Nokia Ps Suite. I've got error message that connection can't be established. BT is in both devices enabled.-> IBM T61 - XP PROF ENG SP3 BIOS NEWEST VERSION-> NOKIA 6230i - OS VER. 3.89   The funniest thing is this that I can connect T61 and Nokia 6230i without Nokia Pc Suite. What could be wrong? Why I'm not able to connect via Nokia Pc Suite? How can I solve this problem? This is not a simlar problem as in post; ! ! !  Message Edited by cubus1981 on 12-07-2008 12:04 PMMessage Edited by cubus1981 on 12-07-2008 12:05 PMMessage Edited by cubus1981 on 12-07-2008 12:14 PMMessage Edited by cubus1981 on 12-07-2008 12:15 PM

Tak rób, jakby? mia? wiecznie ?y?, a ?yj tak, jakby? mia? jutro umrze?

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Relevance 79.95%

So what can we look forward to seeing on Surface Pro/RT with MS grabbing the mobile section of Nokia??
Will any of the apps from Nokia get a re-brand and jump to Surface?
I would be interested in the movie maker from Nokia on RT......any chance?

Answer:Microsoft and Nokia deal....did MS licence any of the Nokia apps?

This is a really interesting question. I'm not sure whether MS bought out Nokia's apps to be honest. I know the main crux of the deal is hardware related but I'm sure its been discussed how Nokia's exclusivity on their apps will most likely be dissolved, which can't be a bad things for the platform, as Nokia's apps really do stand out among the crowd. No matter if it's Nokia that's developing them or if it's MS developing them, as long as they do keep getting updated I think we're in a good position.

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i have lumia 630.when i will get update for my phone.

Answer:When will the Lumia Denim come out for the Nokia Lumia 630 in India?

We do not know only Microsoft knows and we are not Microsoft.
But it will come if Microsoft did all the release tests which are needed.

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Relevance 79.54%

When I try to make a purchase in app or in store it says "Purchase couldn't be completed try again later"

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Relevance 79.54%
Question: nokia lumia

i have lost my photos while upgrading my. . how can i restore them back. .

Answer:nokia lumia

If you haven't backed them up on your computer or OneDrive and if they're not sitting on your SD (assuming you have one) then they are gone. My guess however is that you didn't lose them but haven't set your SD card as the source for you photos.

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Question: Nokia lumia 520

There is the music icon, the photos icon and the Skype icon but I can't get away from that screen even when I press the start button or the back button

Answer:Nokia lumia 520

Are you stuck in Apps Corner or Kids Corner?
Try a simple reboot.

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Relevance 79.54%

I want to buy a new Lumia phone and I like Nokia Lumia 920 and Nokia Lumia 930. But I want to know which one is better over all. Could anyone help me to find which one should I buy ?

Answer:Nokia Lumia 920 or Nokia Lumia 930, which one is over all better ?

Lumia 930. Better camera 20MP. Better screen 1080p 5inch screen. Bigger battery 2420mAh. Better sound with u Dolby surround sound. And better specs with a snapdragon 800 and 2gb ram.

8 more replies