Computer Support Forum

Nokia mixRadio account of nokia 200

Question: Nokia mixRadio account of nokia 200

I have a nokia 200 with nokia music app preinstalled, I not activated yet, can I use its free subscription on my Lumia 720's mix radio app. My Lumia's mix radio free subscription has been finished. Please reply soon asap.

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Preferred Solution: Nokia mixRadio account of nokia 200

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Answer: Nokia mixRadio account of nokia 200

You can have a music subscription which is linked to your account activated on only one phone at a time.
If you have a voucher from your Nokia 200, you can use that voucher code to renew the subscription on your Lumia 720.
If you didn't get a voucher code, and you just have to sign in on your Nokia 200 to activate the subscription, then you can't use it on your Lumia 720.
If you want, you sign out of mix radio on your 720, and then sign in on you Nokia 200 using the same username as you did on the Lumia.

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Hi, I hope I am asking this question in an appropriate place.
I recently noticed that my Nokia Mixradio app was only playing music from one mix option (afro-cuban jazz*) even when I was selecting other mix options. This started maybe yesterday or the day before, or at least that is when I first noticed it, while in the past, it would play appropriate music for whatever mix I was selecting. I am not really sure how to fix this, so the only options I have tried were going around selecting a bunch of mixes to see if it changes, closing and reopening the app and selecting a mix to see if it works, and turning the phone off and back on and trying the app again. Does anyone know how to resolve the issue?
*In case genre selections you make frequently affect this at all? In any case, I didn't notice exactly when this problem started, and that is because I was probably initially trying to select mixes similar to afro-cuban jazz and wasn't thinking about the possibility of an issue.

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I am from Kolkata, INDIA. I have Lumia 1520. My Nokia MixRadio subscription ends next month but i am unable to renew the subscription. We have 2 options either by Oxigen Wallet website or by visiting a Nokia store. Oxigen Wallet webpage for Nokia MixRadio is no more available also spoke with their customer care rep's and they confirmed that currently Nokia MixRadio is currently not available with them. Also the Nokia store people are saying that they themselves do not have the vouchers, as Nokia is not sending them.
Is anyone aware of some situation like this? I need help on this.

Answer:Nokia MixRadio subscription renewal issue.

even am facing the same situation... my mix radio subscription ended and i need to activate it again.. looking for answers...

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So I got the email to inform me that Nokia Mail will be shut down on March 9th
and to take action with any accounts that that email address is used with.
My MixRadio account and purchases made with it are all tied to that email address and I do see any option to move it over to my outlook account.
when I log in with the outlook account the purchases history is blank.
Is there way to change all purchases made with the Nokia account over to the outlook one

Answer:How do I move my MixRadio purchases before Nokia Mail shuts down?

Perhaps this link will help.

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i cant access to my nokia account to my phone nokia n8

Answer:Why can't I access my Nokia account to my phone Nokia N8?

Nokia has been going through some changes lately. They are uncoupling things that were synced between hardware and software.
The support pages for N8 are now under the Microsoft umbrella as part of the buy up of Nokia hardware divisions. I'd start there: Nokia N8-00 - Support, Updates, Downloads and User Guides, Troubleshooting - Microsoft - UK
At a guess... Your Nokia Account log in is no longer valid on that phone because of the transition. Have you tried logging into your Nokia Account via PC browser? Have you tried the Ovi Store on PC?
You could try establishing a Microsoft Account (or use an existing one) and try to sync that on the phone...
My Nokia Account log in is still good, but I've long had it linked to a Microsoft Account. I also see Microsoft has taken ownership of Ovi...

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Recently got a Nokia N9, updated the firmware to version PR1.3 and can't sign into Nokia account to access the store, maps, etc. I'm using my Microsoft account because I saw somewhere that the Nokia account had been discontinued in April 2015. Just keeps giving response: Service currently unavailable. I am using Cell C service provider in South Africa.

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guys i have recently updated my nokia L520 den after it my phone starts up and den shows nokia n den blank n den again nokia dis is repeatin continuosly please help

Answer:guys i have recently updated my nokia L520 den after it my phone starts up and den shows nokia n

I just answered something similar on another thread. You can go through this.
You can try to soft reset first.
Volume down and power button until the phone vibrates. Phone will restart if it works.
Otherwise -
This is from the support site -
The problem you are experiencing may be caused by a software problem on your phone. You will need to perform a factory reset to try and resolve the problem.
Please note: All information on your phone will be deleted and anything that has not been backed up will be lost during this process. If you cannot access your phone's menu, unfortunately you will not be able to back-up any data.
Make sure your phone is powered off.
Press and hold the 'volume down' button.
Press the 'power' button until the phone vibrates, then release the 'power' button.
Keep the 'volume down' button held until you see an '!' on the screen, then release the 'volume down' button.
When the '!' appears, press the following buttons in order:
'volume up'
'volume down'
'volume down'
You should see rotating gears on your screen for around 5 minutes.
Your display will then turn blank for 30 seconds while your phone restarts.
It will take several minutes for your phone to restart. Once your phone has restarted you will need to follow the on-screen instructions and complete the initial set-up process on your phone.

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After witnessing success with NOKIA Lumia 920, the Finnish mobile giant NOKIA is once again ready with its latest offering-NOKIA Lumia 920 windows mobile.
As the name suggests the phone will be powered by Windows operating system. Plus, it will feature 4.5 inch HD display, 1GB RAM and 32 GB of storage capacity.
Under the hood, the phone will run powerful 1.5 GHZ Dual core processor. The main highlight of the phone will be its radically distinctive charging support, which will be provided via an inductive method – Qi wireless power standard.
Besides this , NOKIA Lumia920 will feature 8 MP Camera at its rear for capturing some high quality videos and images and 1.3 MP camera at its front for enabling video chating.
It is slated to be launched on 5th September, tomorrow!

Answer:Nokia's Latest Offering - Nokia Lumia 920 Windows Phone with Wireless Charging

The wireless charging feature is pretty exciting. But it looks like a WP 7.5 phone, right?

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Hi there,

i would like to use GPS Navigation with my Nokia 6600 via Bluetooth GPS (Model Royaltek GPS x-Mini).
Prior usage i've to install the software on the MMC-Card of the mobile Phone via Nokia PC Suite (for Nokia 6600).

For BT i'm using the Toshiba SD Card 2 within Portege.

With the Toshiba Bluetooth Manager (3.20.01) i can discover and establish a serial connection via BT without problems.

When starting the Nokia PC Suite (that automatically "see's" the new BT Port ...) the connection failes.

Any idea ? Thanks ...

Answer:Portege R100 + BT SD Card 2 + Nokia 6600 with Nokia PC Suite ? NO CONNECT !


Unfortunately I can not give you a proper answer. The fact is that the Bluetooth works properly and notebook can communicate with the unit. Why the connection fails after starting Nokia PC suite is not easy to say.

In my opinion you should try to contact Nokia support. They have more experience with own software products and it is probably tested by Nokia. If you have a solution please let us know.

Good luck!

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Or is it not?
I have seen other colors on internet as well. Blue, pink... Are they all genuine Nokia products?

Answer:Is the white Nokia CA-189CD data cable a real Nokia product?

It's a genuine Nokia parts number... Remember you're looking at teh interwebz.

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the phone freezes on my nokia lumnia 1320.if i soft reboot it switches off till i release the power button when it restarts on its own and again freezes on the nokia logo.i tried hard reboot again and again but after the reboot it restarts and freezes on the nokia logo

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Is the bluetooth function on the Nokia Purity Pro by Monster (over-ear) compatible with a Nokia Lumia 520 cellphone?
I mean, can I use the headphones wirelessly?
Thanks in advance.

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Hi,I bought this Nokia Lumia 820 in Jan,2013 from Chennai,India.After 6 months I faced some issues like low battery life and also a line at the center of the screen.So I went to Nokia Care, Taramani, Chennai-India,they told me that they will send it to their head office and may take a week time.I agreed and went back on the desired date .Then they told that Company has decided to give me a new Lumia 820 instead of my old Lumia 820 as they were not able to get the accurate solution.But the warranty will be carry forward.I agreed and came back home.From then onwards, I didn't faced any issues.Now after 2 years,I broke my LCD of same Lumia 820 accidentally in San Francisco,CA-USA.I went to one of the repair center here and the first question he asked me was "Did anybody tried to open it?".I replied no after in Chennai,India and that too was new.To my shock he said "It's a fake copy ...the screws were stripped."They cheated and gave me used phone instead of my new phone.
Is this the way they are cheating customers.
I need an answer for this from Nokia India.

Answer:Fraud:Nokia Care ,Chennai have given me fake copy of Nokia Lumia 820 after I faced some issues. What do I do?

I refurbished phone isn't a fake phone. It's a refurbished phone.
I don't know about international, but in the US, its common to get a refurbished phone as an exchange.

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Does anyone knows when to expect Win Mobile 8.1 Update for Nokia 1020 and Nokia 1520 in the U.S.?

Answer:Does anyone know when to expect Win Mobile 8.1 Update for Nokia 1020 and Nokia 1520 in the U.S.?

Eventually, we don't know. If anything comes up it'll be written about on the front page.

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Few days back i connected my lumia with a power bank,after 10 minutes it restarted and wasnt moving past the nokia logo.
After some time battery was drained.
Now when i connect my nokia to a charger It gets stuck on logo and lines appear on the screen,and it isnt saving charge.

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Windows and android started a new beginning in 2011
Windows phone 7x
Android 2.3
So in that beginning time why apps developer went to develop apps for android not for Windows phone?
. . . . . . . .
Because If in the beginning itself developer would have decided to go with windows phone instead of android.
Than today's image of widows would be different.
. . . . . . . .
Than why developer went with android not with windows to develop huge n classy apps .
Is there any term n condition by MS/Nokia for app development which Google didn't forced on apps designers?
Does MS/nokia harmed itself by putting their T&C which Google left n pulled the developers attention to do job freely.??
Hope you'll understand what exactly I wanna ask?

Answer:MS/NOKIA VS ANDROID. Does Ms/Nokia made mistake in the past for which they paid.

What was it about Android that started with 2.3 that marks it as a "new beginning"? Google Play started way back in 2008, they had a full 3 years worth of commerce and sharing the market with Apple before Windows Phone 7 came along.

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I've read some similar (but not identical issues) on the forum. Hopefully someone can assist.
My phone battery went dead while using GMAPS which ate up the battery very quickly.
Been trying to charge it for hours, but all I get is a flashing WINDOWS symbol at the bottom of the phone, then the NOKIA logo appears about every 30 seconds, but then nothing else happens.
Tried pressing the POWER OFF and VOLUME BUTTON simultaneously for extended periods, but no joy.
I have too much stuff on the phone to do a hard reset, and I'm on the road, so kind of in need in a quick and easy solution that doesn't affect my data (if one exists).

Answer:Windows 10 Nokia Lumia 930 - NOKIA logo flashes up, but does not boot

Maybe the device is on a reboot loop somehow, when you try to charge it keeps on trying to reboot but fails because the battery is out of enough power to finish the boot.
Leave the device connected to the charger for a while as the device is deeply discharged then try the soft reset combo power off and volume button.
If you need additional help or want to reply to this thread , learn how to join windows central.

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Hi guys, greetings from Nairobi. I've had my Nokia Lumia 620 for a little over 6 months now. I was on 8.1 through the developer's preview. So I was just sitting there, hadn't used my phone for around 15 minutes. When I checked the phone, it was stuck on the Nokia screen. I assumed that it was restarting so I left it for a couple more minutes. It's been on the screen for around 5 hours. I have tried the soft and hard reset several times but still nothing works. I'm still stuck on the Nokia screen and the device is not detected when I plug it on the laptop through the USB cable. Seen a couple of videos on using Navifirm but can't do much because the device isn't being detected. Hoping I won't have to take it to the care center. Anything else I can try? Looking forward to your responses. Much thanks.
By hard resetting I followed the following steps:
Turn off the Lumia,
Pressed and held the Power Button, did not release until the phone vibrates.
Pressed and held the Volume Down Button, did not release until the LCD showed the exclamation mark.
Pressed Volume Up Button Key and released
Pressed Volume Down Button Key and released
Pressed Power Button Key and released
Pressed Volume Down Button Key and released.
The soft reset was simply power button and volume down button.
I should also point out that the USB cable I'm using isn't the one that I got the phone with :) lost that one.
Thanks guys.:)

Answer:My Nokia Lumia 620 has been stuck on the Nokia startup screen for 5 hours now.

Try a different cable and use Nokia Care Suite to reset the phone, you will lose everything on the phone but it should reset it to factory settings. You will then probably need to get it updated via Developer preview again...good luck.

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Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions?

Answer:Windows Phone Nokia Lumia 920 Nokia Pro Camera App not recording

Originally Posted by WPCentral Question Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions? Have you tried plugging the phone into a computer and going to the camera roll folder in Explorer and seeing if it's there? Also make sure the app has been updated to the latest version (now called Nokia Camera), and then go to settings, scroll to the bottom and click 'find photos and videos shot with Nokia Camera'

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I have NSRT 6.2.55 on Windows 8.1. My Nokia 222 (RM 1136) is connected with the PC via data cable but the tool says "Could not read phone information".
I have the sd card as well so when i connect the cable, phone shows me "charge only" and "mass storage" options, on selection of mass storage, the phone is shown as a drive on my PC and data of sd card is shown so the connection/cable seems OK.
I have tried both "charge only" and "mass storage" options while phone is connected to the PC.

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Pretty much just the question in the title, I know this is a windows website but most people on here seem to know a lot about Nokia too!

Answer:More of a Nokia question, rather than Windows - Does anybody have any clue when the Nokia N1 tablet

I would love the N1 to be release in the US but we are just waiting to see it.

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Its been over a month, since the nokia mix radio subscription renewal has been unavailable from both the online store as well as the care centres.

Answer:Nokia India, Nokia Mix Radio Renewal out of order.

Did they say what happened or when it will be available again?

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why nokia 215 not support whatsapp and you tube like nokia 206

Answer:Why doesn't my Nokia 215 support Whatsapp and YouTube like the Nokia 206?

Why nokia 215 not support you tube & whats app

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Dear Gurus, First, I apologize if there is a mobile phone forum elsewhere
I seem to have got into a chicken and egg situation.

Using Nokia PC suite for file transfer from PC to Nokia 7520 supernova, my problem is the bluetooth works but the USB cable CA-126, doesn't!

Nokia PC suite can communicate with my nokia 7510 supernova using bluetooth which is painfully slow.

Nokia PC suite doesn't seem to find the mobile when I use the CA-126 cable for a USB connection.

Suspecting something wrong with USB I checked the XP USB hardware and got a list of 4;
generic USB CF reader USB device
generic USB MS reader USB device
generic USB SD reader USB device
generic USB SM reader USB device

According to XP the above are all working correctly.

I did note that when PC suite was installing it mentioned USB2. Using freshdevices, it lists
as part of the installed drivers
system32\drivers\usbport.sys description usb 1.1 and 2.0 driver

I tried to run 'driver whiz'. it sticks when it is listing and comes to generic sm usb reader.

Which leaves me where I started.

My only consolation, printer, scanner, mouse, webcam, all with usb connections work perfectly.

Help if possible to get me cable connected 7520 to PC

Bye and thanks


Answer:Nokia PC suite can't find Nokia 7510 USB cable

How old is your machine?

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Hellow, Guys !
I'm trying to flash my Nokia phone Using Nokia Suite, but every time I face a problem that cause restart my System.
I face this problem both on Windows 8 64-bit and Windows 8.1 64-bit.
I"ve all updated drivers and also update my Windows.
But, I cannot solve the problem
Please, check my files and provide me useful support and I"m waiting for Your response.

Answer:BSOD while Flashing Nokia Phone Using Nokia Suite

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs. Make sure that you let the app run for at least 15 minutes (or until the app itself says that it's done).

The first step here is to check in Device Manager for the xHCI controller. If you find that it has errors, right click on it and select "Uninstall". If presented with a check box to delete the driver software, please check it. Then click on the "OK" box to remove it.
Reboot and see if the xHCI device still has problems. If not, wait to see if the system BSOD's. Finally, let us know what happens.

Update the drivers for your HSPADataCard USB Modem/Serial Device to the latest, Win8.1 compatible version. Your HSPADataCardusbnmea.sys driver dates from 2011 and is likely not compatible w/Win8.1

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The drivers that are struckout don't have updates available (AFAIK).

If al... Read more

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error:
There was a problem signing in. check your phone's date and time settings.

Answer:Why I am unable to download apps from the Nokia store on my NOKIA C7?

Set your date and time right then...

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I have bought new lumia 730, now I wanna transfer contacts & messages from Nokia E7 to LUMIA 730.
please reply me ON : <mod edit e-mail address removed>

Answer:How can I transfer contacts & messages from my Nokia E7 to NOKIA LUMIA 730?

Use the transfer my data app that comes pre installed in your new phone.
Follow the steps in the app.

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So what can we look forward to seeing on Surface Pro/RT with MS grabbing the mobile section of Nokia??
Will any of the apps from Nokia get a re-brand and jump to Surface?
I would be interested in the movie maker from Nokia on RT......any chance?

Answer:Microsoft and Nokia deal....did MS licence any of the Nokia apps?

This is a really interesting question. I'm not sure whether MS bought out Nokia's apps to be honest. I know the main crux of the deal is hardware related but I'm sure its been discussed how Nokia's exclusivity on their apps will most likely be dissolved, which can't be a bad things for the platform, as Nokia's apps really do stand out among the crowd. No matter if it's Nokia that's developing them or if it's MS developing them, as long as they do keep getting updated I think we're in a good position.

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Hi everyone, I've got T61 and Nokia 6230i. I'm not able to establish connection between T61 and Nokia 6230i via Nokia Pc Suite. When I try to connect those two devices via Nokia Ps Suite. I've got error message that connection can't be established. BT is in both devices enabled.-> IBM T61 - XP PROF ENG SP3 BIOS NEWEST VERSION-> NOKIA 6230i - OS VER. 3.89   The funniest thing is this that I can connect T61 and Nokia 6230i without Nokia Pc Suite. What could be wrong? Why I'm not able to connect via Nokia Pc Suite? How can I solve this problem? This is not a simlar problem as in post; ! ! !  Message Edited by cubus1981 on 12-07-2008 12:04 PMMessage Edited by cubus1981 on 12-07-2008 12:05 PMMessage Edited by cubus1981 on 12-07-2008 12:14 PMMessage Edited by cubus1981 on 12-07-2008 12:15 PM

Tak rób, jakby? mia? wiecznie ?y?, a ?yj tak, jakby? mia? jutro umrze?

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I download and installed nokia pc suit latest drivers.but error message have came showing "your mobile is in file transfer mode " and "device connecten in non-compatible mode"

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I installed win 10 preview on my nokia lumia 635 recently, but when i tried to do a rollback to windows 8.1 using the recovery tool my phone got stuck on a red screen with nokia logo in white with infinite restarting by itself, and i can't figure out what to do. I wish i hadn't installed that damn windows 10 in the first place.

Answer:nokia lumia 635 red screen with nokia logo.

Be sure to report the feedback to Microsoft

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Hello, I bought a Nokia Lumia 520 a while back (About two years ago or something i'm not too sure) It was perfectly fine until all of the sudden I couldn't hear anything apart from Ringtones (Couldn't listen to songs, couldn't hear people when calling etc) after messing around with the phone it turned out to be the earbud jack (can't remember the correct word at the moment) anyhow, I fixed it by basically shoving a tooth pick in it. So i'm like okay fine. But recently the phone got stuck in Airplane mode, I tried literally everything apart from going to the store to get it fixed because my warranty ran out and i'm not going to pay for this piece of crap. So, today I tried the "Windows Phone Recovery Tool", I let it do its thing while I take a shower but when I came back it was stuck on the red Nokia title screen. Unplugged the battery, re-connected it with my PC, pressed the Volume down button etc. Nothing works! And when it's plugged into the PC, the Windows Recovery Tool says "Acces is Denied. Verify Credentials"
So yeah. I am furious. I have never, ever had so many problem with a phone before..
Here are some screenshots:
Windows Recovery Tool:
The Red Nokia Title Screen (My Phone):

Answer:Can I get some help with my Nokia Lumia 520 (Red Nokia Title Screen)(8.1)?

1. Calm down ( you gotta have patience while working with gadgets )
2. You shouldn't shove things other than the hp jack into the hp port.
3. Airplane mode ? (tried going to settings and trying to disable it or remove the sim and put it back in / restart ?? )
4. That "Red Nokia Tile Screen" you saw was the firmware download screen.
5. One does not simply don't pull out a phone while its undergoing firmware loading.
6. Try with Windows Phone Recovery Tool again. (This time wait ... and have patience.)
7. The only and last solution is Lumia Software Recovery Tool. Be patient !

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I currently have a Nokia Lumia 925, running 8.1
I am looking for a way to transfer all my text messages to a Nokia Lumia 950XL
1) there is no micro sd card slot in the 925
2) Transfer My Data app does NOT work fully on the 8925. It transfers all my contacts, but that is it
3) I called the 1-800 # for the Microsoft store for tech support. They told me to go to the nearest Microsoft Store and they would be able to help me out. I called the nearest store, before I made the drive in. The tech said don't bother coming in because they have no means to transfer texts messages. He acknowledge that MS's own data transfer app does not work fully on all phones, even if you're running the latest 8.1 available.
Sooooooo..................does anyone know how to transfer my texts from the 925, to the 950XL?
Or will I have to move to the 950XL without any of my texts messages?

Answer:How to transfer data from a Nokia 925 to Nokia 950XL


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Answer:Nokia Lumia 930 not available on nokia india website :(

When was it available??

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When my phone begins to boot up, it crashes a couple seconds after the nokia logo pops up. Also, I don't think that the software is telling the hardware to charge the battery correctly because it has been charging for several hours but when detached from a charger, it immediately dies.
When on the charger, I tried a soft reset by holding the power button and volume down keys for 10-15 seconds which was ineffective I also tried a hard reset by holding the power button until the nokia screen appears, then holding the volume down button for the exclamation mark to appear but it shuts down before this happens.
Other notes: It shows the flashing icon light when on the charger and at times tries to boot up but when at the nokia screen shuts down.

Answer:Why is my nokia lumia 925 crashing at the nokia screen?

Hi, I had a similar problem. First I thought it was the battery, until I eventually figured out that it was the motherboard. Changing it won't be easy, so take it to a shop

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Why will Nokia Suite running under Windows 10, not connect to the internet using my old C5 phone. It used to work under Windows 7. Now I get the message "FAILED TO ESTABLISH A NETWORK CONNECTION ".
Please help. Need to be able to connect in remote areas.

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The downloading and installation works perfectly but then it immediately says that it's not recognizing my Nokia Lumia Phone! They say elsewhere that there is a special app for the Lumia but this app is limited to music, pictures, videos, podcasts and
ringtones. So contacts, the most important for a Phone, is not even included. There are surely other makes where this is possible and where you can easily see and manage all contacts. On which cellphones this Nokia Suite is really working then?

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Recently installed Windows 7 build 7600.
After installing i updated the system using windows update by connecting to the internet via my nokia n70 usb modem by installing the latest nokia pc suite,
during the update it was working fine, but after i restarted the system and again tried to connect to net via same, the nokia one touch access kept on showing opening port and then nothing is happening.
I went to the network adapter setting and clicked on nokia n70 usb modem(OTA)
It shows error 711 that remote access connection manager(RACM) failed to start in time.
Then checked my services there i found that the dependencies of RACM ie secure socket tunneling protocol is not running. I tried to start the service but was showing that sstp starts when it is used by some specific program or else then it automatically turns off.
I am unable to solve this problem please help me.

Answer:Can't connect to net via Nokia One touch/nokia pc suite

Going to be 10hours and no one has replied

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Hi. Having a problem with Nokia Lumia 520 and Nokia CK-100 Car Kit.
Was connecting & running fine while phione was Windows 8.
Immediately after the Windows 8.1 upgrade this changed.
Now every time I start the car the phone "connects" multiple times (used to do so just once).
So it goes "Phone Connected", followed by "Player Connected" about 2/3/4/5 times at the start of every journey.
PS. RThe phone stils works properly on the kit etc... - its just the nusiance of listening to it connect (& disrupting radio/music eytc... while doing so).
Tried un-pairing & re-pairing the devices etc... - no joy.
Any ideas?

Answer:Nokia Lumia 520 with Nokia CK-100 Car Kit - Windows 8.1 problem

I have the same phone/car kit combination with the same issue...
Did you find a solution to this?

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I currently have a Nokia Lumia 825, running 8.1
I am looking for a way to transfer all my text messages to a Nokia Lumia 950XL
1) there is no micro sd card slot in the 825
2) Transfer My Data app does NOT work fully on the 825. It transfers all my contacts, but that is it
3) I called the 1-800 # for the Microsoft store for tech support. They told me to go to the nearest Microsoft Store and they would be able to help me out. I called the nearest store, before I made the drive in. The tech said don't bother coming in because they have no means to transfer texts messages. He acknowledge that MS's own data transfer app does not work fully on all phones, even if you're running the latest 8.1 available.
Sooooooo..................does anyone know how to transfer my texts from the 825, to the 950XL?
Or will I have to move to the 950XL without any of my texts messages?

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if my microsoft account is involved i dont remember my account name, or the password, i dont know how to save to icloud, or access it back again, when i try to move things from my phone to pc, i can move videos, playlists etc but not my contacts. there is an option on settings to transfer my data from your old phone to yr nokia 920, but i dont know if this will work transferring from one nokia to another nokia

Answer:how do i transfer my contacts from my nokia lumia 920 to my new nokia 425,

Transfer my data app. Or reset your password for your email by clicking forgot password on the login page on a computer.

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Question: Nokia account

I cant synchronize my phone and the Nokia account.Because of this i cant download the new songs from the Nokia MixRadio. Its showing an activation problem that there is a problem in activating your unlimited data.If i go to Settings->emails+accounts->Nokia Account and enter my mail and password the account is not getting synchronized.

Answer:Nokia account

Have you tried to login online at

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Trying this since last three months to log in to my Nokia mail. Setting< email+account< Nokia account .
When I log in his web page it logged on successfully.
When I try set up with Setting< email+account< Nokia account .
Ot says problem at the other end.
Will anyone tell me who the hell is sitting at that other end.
Note: Already did hard set & soft set.
Tried with all: 2G 3G 4G Wi-Fi.

Answer:Unable to set up nokia account

I am having the same problem too..I think this problem started after the Lumia Cyan update. I bought a Lumia 930 yesterday and I am not able to activate my Nokia account on my phone. I am not able to do it on my old Lumia 920 either.. Anyone can help in this regard? Much appreciated..

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my nokia account was not working

Answer:How can I get my Nokia account working?

Nokia Accounts have been discontinued several months ago. You may check the reference below.Nokia Account - Support, Updates, Downloads and User Guides, Troubleshooting - Microsoft - USA

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unable to log in to my nokia account "[email protected]"

Answer:Why am I unable to log in to my Nokia account?

Nokia amounts have been discontinued and replaced with Microsoft accounts for a while.

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I am unable to login into my nokia account on my lumia 630 that I just bought 10 days ago. It keeps saying unable to connect or couldn't complete the operation....please try again later. What should I do. Date and time are all current. I have been logged into both my Microsoft and google account.

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Every time I want to setup my Nokia account on Nokia Lumia 620, I keep seeing a notice saying that the operation can't be completed and there is a network problem. It has driven me crazy for the last few days. What should I do?

Answer:Why can't I setup my Nokia account

Nokia Accounts are deprecated and phased out.
It still remains in the firmware on phones but has no function. You can ignore it.

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followed instructions but delete option not showing

Answer:Why can't I delete my email account from my Nokia 520?

If it is your Microsoft Account, you need to hard reset your device.

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and the message it give back is need activating code

Answer:Why am I not able to log in my Microsoft account with my Nokia Lumia 625?

Don't start that many posrs with the same question pleas.

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I ve bought lumia 620 , But i dont have the MS account password ,, How to delete or change the old account to create my own new MS account ??

Answer:How do I change my old MS account in my Nokia Lumia 620?

First of all your going to have to hard reset and then you can change it, I would suggest using a email account as this way you get the full experience of the ecosystem along with push email support.

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I have bought a nokia lumia 1520. It is running windows phone 8.1 with cyan update in India. I am unable to activate my mixRadio service or setup my nokia account. I can access the account from my desktop though.

Answer:How do I get my Nokia Account Setup working?

It might be best to contact MixRadio support.MixRadio - Microsoft - India

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I reset my nokia lumia then followed the instructions. connecting it to the wifi when it came to connecting an account. its loaded for around 1min then came up with 'cant connect we cant connect at the moment wait for a little while and try again'. what can I do

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Ok, I haven't had this phone for more then a week. I have a gmail account and wanted to check my emails on my phone through google. Now I can't seem to log out! lol.. what am I doing wrong...

Answer:How do I log off from my Gmail account on my Nokia Lumia 635?

On mobile you usually just stay logged on for email accounts. I always have no matter what mobile OS.
If you are getting too many notifications, you can either change the sync frequency or turn off some/all of the alert methods.
Settings > email + accounts > tap the account name > change the "Download new email" setting... manual might be best if it is a seldom used account...
Then you can sync from inside the email box or Settings > email + accounts > hold down on the account name > tap "sync" from the popup menu...
To change how alerts are handled... Settings > notifications + actions > tap the account name > change conditions to make it less intrusive.
The last resort is to go to email + accounts > hold down on the account name and tap "delete"... But it would be silly to delete the account after every use...
There are a few reasons mobile stays connected to email accounts:Your phone is a comm device - a smart phone is a hub for all your comm, of which email is a partUsually there are other account benefits aside from email, your phone stays connected to leverage those account benefits and servicesSyncing your email account can also update your contacts and calendar as well, so they remain current on your phone without tedious replication of entry

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When I log in it says network problem... But the network reception is good... Even when I am on wifi it says the same... Any solutions???

Answer:Nokia account in mix radio not signing in

Hi Rakesh,
I am sorry to hear about this problem.
Are you in India? If so, please see this link: Contact Nokia Support - Nokia - India
If you are in a different country, please let us know, so we might find the proper website for support.

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please check error code 80860006

Answer:How do I recover my password for my Nokia Microsoft account?

You can try resetting your Microsoft account password.

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My daughter locked da phone nd can't remember da password...also I don't have an account. ..

Answer:How do I unlock my Nokia Windows phone if i don't have an account?

Your best option will be to hard reset.
Follow ME on Twitter.

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Phone recently updated to 8.1, now i can't download apps. Been through the Account.Live procedure which tries to send a code to an e-mail address which no longer exists and doesn't appear editable. Been through the "I have no code" procedure and got emailed a 7 digit code. Problem is the phone is expecting a 5 digit code so rejects it. Have tried Microsoft support but, as I expect you have all dicovered personally, they are less than supporting. Any ideas? Got about 15 apps which need updating but Computer Says No

Answer:Nokia Lumia 920 Windows 8.1 Account Verification

Do you have a local phone store? My local store is very good at handling issues like these and I've used them a few times. In Nov, I am dumping AT&T (poor coverage) and going to Verizon, and I hope to be able to take my Lumia 920 with me.

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Hey guys, I have had next to 0 issues with this phone (I got it the day it came out). Today around noon, however, I noticed my wife's picture changed on her tile to a old one. I looked at it thinking she changed her profile picture on Facebook, but it turns out, her facebook info was no longer in my phone. I then checked some other contacts and found all of my facebook contacts were gone.
I went to emails and accounts and the facebook wasn't there. I went to add account (thinking I somehow deleted it) and facebook is not listed to add! I restarted my phone 3 times with no luck.

Answer:Why did my Facebook account disappear on my Nokia Icon?

installing the facebook app should resolve that issue.

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It was working alright but after one soft reset the Nokia Account sign in is not working saying there is a "network problem" which is not the case as I am able to use all other apps.
I have searched Nokia discussions but it was of no help.
I have tried logging in through Nokia apps (Mix Radio, Here apps) and "add an account" in settings.
Has anyone else faced this? And what is the solution of you were able to correct it?
Thank you!

Answer:Nokia Account sign in problem on Lumia 920

I have this problem too

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i cant dowload games on nokia when i try it said microsft account not available. can anyone help me????

Answer:i cant dowload games on nokia when i try it said microsft account not available

Check your date and time settings!!!!

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cant download whatsapp and games via wifi or data pls help

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can some one please help me i am out of options. brand new phone nokia 625, set up microsoft account, set up nokia account went to download app and error message "microsoft account service is unavailable at the moment. try again later" . This has been going on for days, i have reset the time, reset the phone both hard and soft, reset the microsoft account password, i have even tried a different microsoft account. NOTHING WORKS

Answer:Why is my Nokia Lumia 625 Microsoft account unavailable?

connected to the net? logged in on the phone under accounts in settings? enable location service and internet on the phone, log in using MS account in go to apps and send it to phone, if you get error here that you probably are not logged in on your phone.

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Yes it can be done pretty simple... Now I did it on a "gophone" from walmart (at&t) I had the sim card from my sons destroyed Iphone 5c
I got the Nokia lumina 640 (now microsoft) phone
before I powered it up I removed the sim card from the 640 it is Larger than the sim card from the Iphone but it's all in the plastic around the actual simcard
to make my sim card "larger" i took the sim card from the 640 and traced around it with a razor ex-acto knife onto.... you know the clear plastic containers from the grocery store that the blue berries / cherry tomatoes come in... thin clear plastic I cut it to the exact size of the 640sim card
and made special note of exactly where the contacts lined up on it compared to my smaller iphone sim card and with one small spot of super glue glued the back of my iphone card to the clear plastic i had cut out... slid it in the phone (tight fit) powered up the phone... it went into set up mode and works perfect with my regular at&t service this was for my 12yo who had been through 4 screens on his Iphone and numerous batteries... and he LOVES this phone it's windows based 8.1 but he updated to windows 10 already... he is a techie and is really impressed with this phone way better than his iphone5c he says... and for $79 i'm good to go... he says I should get them to replace the other 3 iphones in the house

Answer:YES you can use a Nokia Lumia 640 GoPhone on your paid AT&T account.

You can also buy a SIM adapter on amazon for a couple bucks..

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Answer:Why can't I add an email account to my Nokia to get free apps?

didn't understand ur problem at all.
u mean u want 2 base accounts on one phone?

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AT&T store employees can't solve the problem. Re-set phone a number of times. Very frustrating.

Answer:Why won't my Nokia Phone sync to my Hotmail account?

Do you have two factor authentication on? I remember that would cause problems for me and you need to get a one use password for it. I'm not exactly sure where to do that anymore but it should be from your account on your computer.

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Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time?

Answer:Nokia Lumia 930/Nokia Icon

Originally Posted by Zachary Boddy Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time? From what I can tell, the difference is the OS it came with. Icon (aka 929)=8.0, 930=8.1

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Nokia 730 is finally available in India and it looks to be the best bet in the mid range segment. My Nokia Lumia 720 just broke (the display gave up finally after having a broken screen for over months). The only reason for me to not go away from Nokia is the Mix Radio and the unlimited downloads with subscriptions. The question is whether I would get the free or paid subscriptions for Mix Radio when I buy this device. (esp given that Mix Radio is spinning off and the renewal subscriptions are not available in India at this time)

Answer:Would I get the Nokia Mix Radio Subscription if I buy Nokia 730?

why we are Not gatting mix radio subscription for new Mobile Like i have buyed to 730 & also 3 535 But i have Not got the free subscription plz reply me wen we are Going to gat the free subscription like we gat before we need mix radio subscription voucher

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Also what will the price be?

Answer:Will there be a Nokia 730 and Nokia 830 American release?

Yes, and I dont know. Worth searching for those rumors. they're out there

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I turned my phone off. (Nokia Lumia 630) Now it keeps flashing the Nokia logo and vibrating. Its like it is caught in a loop. It is unresponsive to soft reset. I took the battery and Sim card out for awhile but once the battery goes back in the loop begins again. I've had the phone for approx 7 months. I like the phone and would like to resolve this. I'm not sure if it is running Cyan or Denim. Thank for any help.

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where i can buy Nokia 230 let say how can i be dealer of nokia in my country

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It's incredibly long( you need to take 4 separate pictures), yet the width is only 1/10th of the overall length!
When compared to competitor panaromas, its like three separate pictures, but the actual width is much thicker.
I'm trying to have high resolution pics uploaded on fb, and its such a bother trying to upload these panorama shots that just end up looking tiny if I follow this rule by facebook:
I have to manually edit ALL nokia pictures to 2048 for the largest single dimension on gimp before uploading on facebook.. But as soon as I do that(edit on gimp) for the length of a 9622X1094 panoramic picture, the width ends up even tinier, and it doesn't look great.. what would I do in this situation? This is my only real issue with the app.

Answer:I'm not a big fan of Nokia Panorama app for the Nokia 1020

Use Photosynth instead.
It's much better.
US store link

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need a server code for my Microsoft account on my nokia 1320

Answer:Can't find my server name for my mircrosoft account on my nokia 1320

Settings > email + accounts > tap on the email account > scroll down to the bottom. There is a field there that should be autofilled with your server details.

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How to setup a yahoo email account in Nokia device ?
Where can find Incoming and SMTP server ,ports etc ?

Answer:How to setup a yahoo email account in Nokia device ?

Hi ... Read the Link below ... That should answer your Questions ...
POP and SMTP settings for email client programs - Mail

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any idea why this is?
I done an update on my phone, possibly to the 8.1, and now my account won't sync (it did previously). I keep getting the 'attention required' notice under my account but it will not accept my password as it says that it is incorrect but it isn't as I have successfully logged in to my emails on a computer with the same details

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I am unable to configure my organization mail (Zimbra web mail client) on my Mobile (OS Windows 8.1). I entered all details such as incomming and outgoing server ip addresses etc. corecetly (Error Code : 80072F30)
Appreciate if you could help to overcome this.

Answer:Why I can't set up IMAP/POP mail account on my Nokia Lumia 735 phone?

Check with your IT guys as to the correct settings etc.
Take them beer too.

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I've recently changed my email provider so I changed my email and alias in my windows account.

My Xbox etc stopped working until I signed in with the new email address and now works perfectly.

My Nokia 920 has obviously also stopped connecting to the store/music and Xbox until I change to the new email address of the new windows account.

The problem is I just see how to change it, it doesn't seem to have an option to change sign in email address.

Am I being daft?


Answer:Microsoft Account issue on Windows 8 Phone Nokia 920

How to change the Microsoft account on your Windows Phone

Unfortunately, you have to RESET your phone to do it, so you might have to re-purchase any apps that are not added to the new MS account.

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Pls help me with this isue . .i updated to cyan with win 8.1 gdr1 yesterday and hence forth i am not able to log in to my nokia account .. .every time it says the same thing no matter i am connected to wifi or 3g data . The credentials page itself never loads . .i will loose all my synced places in maps and relevant services . .
i have attached the screenshot here Please Help . .Thank you

Answer:Nokia Account Login Issue After Cyan Update

Is your Nokia account the same or different from your Microsoft account?
I didn't have any issues, but I use the same email address for my Nokia and Microsoft accounts.

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Somehow I just cannot reset it. Can someone help, please ?

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i used my friend account to download some thing and now i can't because he changed his password account what i can do do delete his account from my phone ?

Answer:how can i delete microsoft account from my phone nokia lumia 520

You have to factory reset the phone. It's the only way.

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When I purchased a Lenovo tablet with windows 8 I set up an identical Microsoft account on both devices. Now the Nokia phone will only find another Microsoft account set up to access Skype (password not remembered) when I try to save things to Onedrive even though it shows the original account under names in my contact list. I am reluctant to reset my phone which is what microsoft recommend as nothing has been saved to Onedrive since this started.
Any ideas, please?

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I am using Nokia Lumia 720 phone and I am using the same with the window preview update. I have reset my phone and login to microsoft account it works, but this time is not working. when i try to login it says:
can't connect
we are having trouble signing in.
This service isn't available at the moment, please try again later.
I am sick of it. kindly resolve this problem

Answer:Why am I not able to connect my Microsoft account on my Nokia Lumia 720 phone?

Try again a little later.

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After updating my Nokia Lumia 520 a couple weeks ago, my Microsoft Account has been totally out of whack! Every time i try to update or download an app, it asks me for my username and password. The username was automatically entered for me on the pop up window, but there is no way to change it and it is a username i have never even seen before! I just want to edit the account information on my phone, is that possible? I can't access ANYTHING anymore!! i have tried several times to go to my settings > Email & Accounts, and all of that but there is only the option to sync. Which i can't do because the username problem! NO WHERE on the phone do i see the option to simply edit the account information. I'm not even sure how they got the username they did for the "Please Enter Microsoft Account Information" pop-up window; but it is definitely wrong! i don't even have an email address similar to what was on there. Without having access to the App Store, Available App Updates, and some of my actual apps, my phone is becoming useless! Someone please tell me how to fix it !

Answer:How to edit Microsoft Account Information on Nokia Lumia 520?

Use whichever device you have, and go to Sign in, and you can change whatever you want.

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I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ?

Answer:How do I clear error codes 800704CF from Nokia Lumia 530 and 80072F30 from Nokia Lumia 530

Originally Posted by Windows Central Question I don't have internet access or access to the store. Have error codes 800704CF and 80072F30 how do I clear it ? If you're trying using data carrier, check your APN Internet settings, ask your carrier for correct ones.
Elsewhere, use Wifi and do a soft reset

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I use nokia lumia 520 but recently it got damaged so now i just want to read the messages from my outlook account. My messages backup is on.
How to view the messages...?

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Nokia lumia 580 wont synchronise dub 408 hotmail accoun error code 85010014t

Answer:Why do I keep getting the error code 85010014 on my Hotmail account on my Nokia Lumia 580?

It's a Microsoft Server issue just as outlined in this already large and growing thread.

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I forgot my password of Microsoft account of my nokia phone .when I tray to install programs ,it requests Microsoft account but i could not come with the password .pleas if there is some thing to do I am waiting expectantly.

Answer:how to recover lost password of microsoft account nokia phone

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I'm handing my old phone over to my mum but I want to change the Microsoft account on the phone from my account to hers. I understand you need to completely reset the phone to do this, but I wondered if there was a way I could keep my contacts?
Obviously I can't save them to my Microsoft account because that would completely defeat the purpose as I'd have to sign back in!
Any help would be appreciated!

Answer:Want to reset my Nokia Lumia 520 to change the Microsoft account, but want to keep my contacts?

Do you want her to have all of your contacts, or do you want to transfer your contacts to a new phone?
If the latter is the case, which new phone did you get?
Sent from my Nexus 7 (2013) using Tapatalk

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I have recently bought Nokia 830 with windows 8.1. I have set up an email account to sync with my office email account which runs on windows 8. It works well with phone data connection. But when I connect with office WIFI, it shows error message. If I reset the account, it works fine. Again when I go back home and try to reconnect with my home wifi, it doesn't work. When I checked with my IT person, I was told that this could be on account of the security certificate. I think in windows 8.0 you have a provision to accept all certificates when you set up the account. But in 8.10, there is no exception given and we need to manually accept it whenever we reset the account with a new wifi connection. This poses a major challenge. Any suggestion on this would be hugely welcome

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Answer:Nokia Lumia 710 phone will not sync with yahoo mail account

I've had this exact same problem since the same date. No issue for 3 years, I haven't changed any settings then suddenly no sync on either yahoo email accounts linked to the phone. I've contacted Talkmobile in case it's a fault at their end and they say not, they reckon it's with Nokia. Can't find a solution anywhere. Frustrating!

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In early Feb 2016 my Nokia Lumia 710 stopped syncing with / downloading messages from my email account. No changes were made to the email account or the settings within the handset - it just stopped working.
All other aspects of the phone still work fine and I can still access the email account via POP from my laptop's Outlook.
I have tried deleting the email account from the phone and then re-adding it - no luck.
I have tried various versions of the server / SSL settings on he phone (including mirroring those that work from Outlook) - no luck
I have tried from both wifi and mobile data connections - no luck
I have enabled 2FA within Yahoo's web interface and entered a dedicated custom application password for the phone - no luck.
I suspect this is likely something simple that I am overlooking but it has me stumped. Any advice on how to overcome this SNAFU would be greatly appreciated.

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i have nokia lumia 521 needs unlocked so i can use with virgin mobile account

Answer:How can I unlock my Nokia Lumia 521 so it works with my Virgin mobile account?

You cannot. The 521 is a GSM device, and VIrgin Mobile USA is a CDMA network (uses Sprint).

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