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I have one Hotmail account I cannot view in Outlook 2010. How can I fix this?

Question: I have one Hotmail account I cannot view in Outlook 2010. How can I fix this?

I have deleted and recreated the *.ost file several times and it still asks for the password several times and then comes up with the following message. "Cannot expand the folder. The set of folders cannot be opened. The file C:\Users\Ed\AppData\Local\Microsoft\Outlook\sundancer245_hotmail1.ost is not an Outlook data file (.ost)." I have no problem accessing this account in FireFox and none of my other Hotmail and Outlook accounts are causing this problem in Outlook 2010. I am running Windows 10 on this computer and on my Wife's Tablet and I can access the Problematic Hotmail account from the Tablet and also from my new Lumia 950XL windows Phone 10. Can anyone help me solve this problem? Thanks, Ed

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Preferred Solution: I have one Hotmail account I cannot view in Outlook 2010. How can I fix this?

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Answer: I have one Hotmail account I cannot view in Outlook 2010. How can I fix this?

Do you have the Hotmail Connector installed?

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Im having a problem configuring MS outlook express from where I want to view the contents of my hotmail account.Would it be possible to read in outlook the other email accounts I have just as how hotmail account is added?Thank you.

Answer:Cant View My Hotmail Account From Outlook Express

Are you certain that your Hotmail account supports POP E-mail?

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When I install my hotmail account into my Outlook 2010 I cannot have that account in my regular pst.

How can I solve that so that I have all my accounts just in one pst?
God bless

Answer:hotmail account and Outlook 2010

I don't think you can because hotmail is web based and outlook is pop3, so they have to be seperate

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I recently loaded a pop3 Hotmail account to my Outlook 2010 since I was having problems with the MAPI Hotmail sending multiple copies of emails with large attachments. I am hoping the pop3 version will eliminate this problem; however, I can't seem to get the pop3 account to find my contacts and Contacts folder does not appear in the folder list. This is stressing my pea sized brain and I sure could use some help.


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Hello all,
I have a problem with my mail view.. I accidentally clicked something which changed my mail view to a list view.. like the first pic.. But i want it back as the 2nd pic, where i can see on a second line the subject ... I searched but could not find the option to switch it back. Does anyone know how to get it back?

Answer:Outlook 2010 cannot change my mail view back to normal from list view

You have changed the Reading View pane - here is how to get it back to your original:
Make changes to the Reading (preview) Pane - Outlook -

Just touch the 'View' tab and select 'Reading Pane' in the 'Layout' section on the Ribbon. Next select the option 'Right'. It should then be back to your preferred view.

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I have a new computer.  I just noticed an old picture, which is not in my new computer saved, is STILL showing up as profile picture on emails I send.  I put a new picture up, BUT the old picture is still showing up on emails I forward.  HOW
I have no pictures saved on my new computer in C drive, public folders.

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How do I get my Hotmail emails over into my new Outlook Hotmail account I inadvertently created my new account without checking properly

Answer:How to get my old Hotmail emails into my new Outlook Hotmail account

Here's how you add your Hotmail account to your account. I don't know if you'll get your messages over or not. They're two separate accounts that can't be merged.

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Can you get back old Hotmail account, after having renamed it to new Outlook account?
Well here is Microsoft's answer on Reddit!

If you renamed your account, and want to rename it back to the original name, you can do that.
IMPORTANT: This may not work if you are outside of the US and have a "" or "" address!
First, remove the alias that was created when you renamed your account (the alias will be for the original name).
Go to, select "Notifications" then "manage your email preferences" and you'll find links to remove aliases.
Second, go back to the Rename page, Sign In and rename back to the original name.

Hope it helps someone!

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I have the outlook Hotmail connector installed on my work machine (On outlook 2010), and I also have outlook 2016 (which connects to natively) on my home machine.

Both have stopped playing nice with in different ways::

outlook 2010 simply wont connect with at all -
Outlook 2016 shows my email and calendar from but will no longer show my wife's shared calendar.

Both of these installations were working perfectly with no issues prior to the recent upgrade.
Has anyone else experiences issues like this?

Answer:Outlook Hotmail Connector 2010 not working after upgrade

Hotmail Connector is no longer supported and will only work with the old After your account has been migrated to the new Office 365 backend, you'll need to re-configure your account and not use Hotmail Connector anymore.

Details here: migration changes; What do I need to know and do? - HowTo-Outlook

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I have the outlook Hotmail connector installed on my work machine (On outlook 2010), and I also have outlook 2016 (which connects to natively) on my home machine.

Both have stopped playing nice with in different ways::

outlook 2010 simply wont connect with at all -
Outlook 2016 shows my email and calendar from but will no longer show my wife's shared calendar.

Both of these installations were working perfectly with no issues prior to the recent upgrade.
Has anyone else experiences issues like this?

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I have a Windows 10 phone (Verizon 735), a couple of Windows 10 laptops, and annual Office 365 subscription. Just a home user and have all my Contacts/Calendar in Outlook, but don't have an Outlook email account....just AOL accounts which I get via Imap/Pop.
In past, I setup to sync across laptops and phone but sketchy at best. Just got notifications to "Re-connect Outlook 2016 ". Deleted old Outlook account and added new account....tried no hotmail this time. Outlook came up great...only 1 calendar!!!!! However nothing syncing with phone. Assume still need hotmail?
All I want to do is have my Outlook contacts and calendar synced with all my devices. Assume this should be very basic as guess all this is on "My Cloud"? Also, should be the minimum if Windows phone has any chance. Appreciate any help.

Answer:Syncing Outlook 365 contacts and calendar without an Outlook Email or Exchange (Hotmail) account.

It all comes from accounts.
What account do you use for Office 365 sign in?

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Lenovo T500 Intel Core2 Duo T9600 2.8GHz
Win 7 Professional SP1 64 bit
MS Office Professional 2010 v14.0.7106.5003 32-bit

I've had a persistent problem for several months since I migrated to a new hard drive. Outlook 2010 calendar is working, but only in Active List view. Any attempt to change to Preview or Calendar view produces the error message, "Could not read the calendar." Changing from Active List to List works some of the time, but inconsistently and sometimes it will hunt for the list and offer the same "Could not read the calendar." error message. This is very frustrating as I find it difficult to manage the list view and am accustomed to seeing the calendar week view.

I use an Android phone and use gmail and Google calendar to see mail and appointments on my phone. So, I've got Google Calendar Sync running. Google Calendar Sync appears to be operating normally. I have a nice calendar view on my phone or web-based from my computer. I have tried adding the Google calendar to Outlook but it is a duplicate of the default calendar and I can't set it as the default. Also, MS Office does not permit me to delete the default calendar.

I don't like any of the work arounds. I just want the calendar to work like it should. Research discloses no real hint of anything that works including running scanpst. Scanpst does a great job at fixing the problem by wiping the whole calendar thanks very much MS.

If you have any clue as to the cause and bette... Read more

Answer:Outlook 2010 Calendar, only active list view works, calendar view err

Try Microsoft's CalCheck tool. "The Calendar Checking Tool for Outlook (CalCheck) is a program that checks the Microsoft Outlook Calendar and items for problems or for potential problems."

You can download it from here:
Download Calendar Checking Tool for Outlook from Official Microsoft Download Center

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Hey guys,

I have recently purchased a version of Outlook from Microsoft and configured all my accounts incoming and out going on there. But i am now having problems with sending an email from any one of my other accounts to my Hotmail. It comes up with this error.

Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 27/11/2011 19:39

The following recipient(s) cannot be reached:

[email protected] on 27/11/2011 19:39
Server error: '553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)'
What does this mean??? How can i rectify this problem??

Answer:Outlook 2010 to Hotmail

Have a look at
I think you to install "Connector"?

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From the involuntary "upgrade" to to on September 11, 2016, I now get a pop-up view of the same e-mail when I click on it. The projection view's loading greatly slows down reading. I use Chrome and Windows 10. Address shown on pop-up: 
What I have tried so far:
As soon as the projection view starts to load, I hit the "x" on it since I now know the email is just underneath it as well.
Searching in the e-mail program's Help for "projection," "view," etc. Most of this help is useless because it refers to Office 365.
Looked at Mail Settings of Outlook Live and nothing stood out that would help me if I changed something.
Turned off pop-ups under Settings of Chrome Browser then reloaded Outlook Live Mail tab and checked an e-mail. Had no effect.
Thank you in advance for questions and suggestions

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From the involuntary "upgrade" to to on September 11, 2016, I now get a pop-up view of the same e-mail when I click on it. The projection view's loading greatly slows down reading. I use Chrome and Windows 10. Address shown on pop-up: 
What I have tried so far:
As soon as the projection view starts to load, I hit the "x" on it since I now know the email is just underneath it as well.
Searching in the e-mail program's Help for "projection," "view," etc. Most of this help is useless because it refers to Office 365.
Looked at Mail Settings of Outlook Live and nothing stood out that would help me if I changed something.
Turned off pop-ups under Settings of Chrome Browser then reloaded Outlook Live Mail tab and checked an e-mail. Had no effect.
Thank you in advance for questions and suggestions

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Hey guys,
I would like to ask is there any way to use hot mail aliases with outlook 2010 as in send messages as an alias.

I would prefer if there is a Way to get it like hotmail a drop down button on the massages tab that lets you select what identaty you want to send as.

Thanks in advance

Answer:Using Hotmail Aliases with outlook 2010

* Remember Google is your friend.
Suggest you do a search & see what you can find.

* A couple of links for you to peruse...

About mailboxes, addresses and aliases | HowTo-Outlook

Adding hotmail alias to outlook 2010 - Microsoft Answers

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I have Windows 7 installed

I have several hotmail accounts and have been succesfully downloading emails from these accounts in Outlook 2007.
Recently I installed Office 2010.

Installed outlook connector 32 bits and verified that is installed.

When I go to outlook 2010

- I do not see "outlook connector" displayed on tool bar or anywhere else. Where can I see in outlook 2010

- send/receive tries to download hotmail files but I ger error message..

Task '[email protected]' reported error (0x80004005) : 'There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web. Error: 4350.

I did access emails directly from hotmail without any problem. Also I did the same with outlook 2007.

Any suggestions?


Answer:Hotmail connector with Outlook 2010

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Windows 7 Ultimate 32; Office 2010.

Starting a couple of days ago, I haven't been able to preview any attachments to email--none at all. The message is: "This file cannot be previewed. Try opening the file in which is was created."

If I start in safe mode, it is able to view all attachments without any problem, but I can't find a way to resolve it other than working in safe mode.

I haven't installed any software recently that might account for this.

I have tried many things:

Scanpst.exe repeatedly until no errors
Office repair
Created new profile
Checked Trust Center settings
Checked file associations
Changed Norton Internet Security settings so it does not "protect email"

I'm at a loss.

Any advice please??


Answer:Outlook 2010 can't view any attachments

have you tried the repair feature? or tried uninstalling and re-installing outlook. what are the files that you are trying to preview? PDF? JPEG?

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Yesterday, my Outlook (2010) stopped retrieving e-mail from the Comcast server.  When I tried to fix it today, it still wouldn't work.  All the settings were correct, but it wouldn't retrieve my e-mail.  I deleted the account and recreated it.  Now, Outlook points to a new .pst file instead of my old Outlook.pst file, named [email protected]  To make matters worse, it doesn't delete the mail off the server.  Before, when I would open Outlook, it would download new message to my Inbox and delete them off the server.  The new messages would stay permanently in my Outlook inbox.  No more.  Now if I manually delete one through my Internet browser, it also deletes it out of my Outlook Inbox.  It’s as though the new account is just a window to the Comcast e-mail server.  I tried changing the Root Folder Path on the Advanced tab of the e-mail account settings to point to the location of my Outlook.pst folder, but that made no difference.  I also tried deleting a recent Microsoft update (KB3054976), but this did not help, either. This is a complete disaster for me, as I can't even send e-mail now, except through the server.  Any help will be greatly appreciated. 

Answer:Outlook 2010 e-mail account won't sync to Outlook.pst file

I figured this out.  When I reconfigured my e-mail account in Outlook, I used IMAP settings instead of POP3.  This was not how I did it before.  IMAP works great if one wants to keep all e-mail out on the server and access it from various devices.  That isn't what I do.  I changed the profile to POP3 and the poblem was solved.  Still don't know why it initially failed two nights ago, though. 

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Hi Everyone,

I was using Hotmail with my Outlook, and recently after the change of my ISP, there is something wrong with my outgoing mail. When i do a test, the sending of the test E-Mail fails. I get an error message saying:

"Your server does not support the connection encryption type you have specified/ Try changing the encryption method. Contact your mail server administrator or ISP for additional assistance."

My outgoing SMTP settings are:
and i am using the port 587 over SSL. I tried TLS, SSL, Auto, None. But every time it fails. Although with a different error messages.

Answer:Configuring Hotmail on Outlook 2010 Issue,

Big bump!!!

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how do i import my contacts from outlook 2010 to hotmail

Answer:how do i import my contacts from outlook 2010 to hotmail

This may help.ASCII question, get an ANSI

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Ok, so heres the problem. I am using Outlook 2010 with the most recent updated outlook connector. Now suddenly I stopped receiving email messages through Outlook but they were there on the hotmail site. So I restarted etc and still the problem was there. Then when I was sending/receiving I got the message of "we were unable to sign in to your account please restart or repair [email protected] so I did both and it still wouldnt work. Next I researched it and heard that I had to remake my profile which still didnt work... Now it seems to be saying that my data file aint right and that it should be OST when it should be PST. Now OST is an offline file so why isnt it connecting online? Any suggestions or help. I have attatched a picture of the most recent issue which is taken of my XP computer, currently my windows 7 is gathering dust while I buy a new charger.

Answer:Outlook 2010 and Hotmail Connecter issue...

If there is anyone out there... then just for future reference I system restored to a previous time and it seems to be working.

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Hi Guys,

My wife cannot access her Outlook/Hotmail account, every time she logs in she gets the message "It looks like someone else might be using your account"
we have tried to verify the account and change the password using the on screen instructions however all we get is thrown back to the above message?
I have Googled this and it looks as if there is no easy fix, the one option appears to be we follow link and pay a technician £14.99 to cure the problem.
I am not fussed about the money but I am not sure if the technician is genuine?
Any help would be useful

Thank You

Answer:Cannot get into Outlook/Hotmail account

That option is a scam. Currently, Hotmail/Outlook are having problems, down for many users.

Get the machine checked for spyware/malware, there may be a redirect or similar in use.

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I'm sure this has been answered many times but I couldn't find anything in archives. I have a hotmail account that I access through How do I set up this account using Microsoft Outlook? I'm confused as to what I need to do.

Thanks for your help.


Answer:how to set up hotmail account in Outlook

I dont know about Outlook, but in Outlook Express
File>>Identities>>New Identity

Go through the wizard, when it says
My Incomimg Mail Server Is:
choose HTTP. For mail service provider, choose Hotmail. Go through the rest of the wizard.

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I have just got a regular free email address but i was just wondering whether i could use it in outlook express or a similar desktop e-mail system.


Answer:Hotmail account in Outlook

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I have a hotmail account i want to use in outlook how do i get outlook to import my hotmail account also is it possible to import my msn messenger contacts into outlook?

Answer:outlook and hotmail account

The free Hotmail account will no longer work with Outlook.If I remember rightly a figure of about £12.00 is required to open yourself up to the biggest Spam-fest in the business.Don't get me wrong, I use Hotmail, but the levels of spam in it's system is huge and their filters only get about 2/3rd of it. You also have to check the spam folder anyway, just to see if anything has been incorrectly assigned.I reckon it's less hastle to leave the lot on line.

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Outlook 2010 is acting up for me.

First, I have sort by categories which works fine.

Then, I have "as last viewed" for expand/collapse default in view settings > group by (automatically group is checked)

Problem: when changing folders, I come back to inbox just to find random collapse/expand view instead of my actual "last viewed" settings. For example, today I went to inbox, everything was collapsed. I change folders, come back to inbox and everything is expanded. It happens most of the time.

Using Outlook 2010 Home Business

Windows 7 64 bit Home

snip.png at Pingy - Free Image Hosting

Answer:Outlook 2010 view settings problem

I have my settings oriented similar to yours but I cannot replicate the issue you are having. Whenever I use the "Expand/Collapse" options:

whenever I switch folders and return to the folder I last expanded, or collapsed, the view remains as I chose.

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On Email Inbox view in Outlook 2010- each email received I see the subject heading on

top of the sender name.

How can I switch it to have sender name on top of subject heading?

FYI- My sent items have it the right way with name on top then subject at the bottom.


Answer:Outlook 2010 Pro- In Inbox view- How do I have Sender Name on top


Following quoted from here:



Field Chooser Outlook 2003: Right click a column-> Field Chooser
Outlook 2007: Right click a column-> Field Chooser (single line layout)
Outlook 2007: Right click a column-> Custom…-> Fields… (multi line layout)
Outlook 2010: Right click a column-> Field Chooser (single line layout)
Outlook 2010: Right click a column-> View Settings…-> Columns… (multi line layout)
(for more info about multi line and single line layout see this post) AutoPreview Outlook 2003: View-> AutoPreview
Outlook 2007: View-> AutoPreview
Outlook 2010: tab View-> button Change View-> Preview (this view has the Reading Pane turned off by default) Organize Outlook 2003: Tools-> Organize…
Outlook 2007: Tools-> Organize…
Outlook 2010: tab View-> button View Settings-> button Conditional Formatting
(for more info about Conditional Formatting see this guide) Define Views Outlook 2003: View-> Arrange By-> Current View-> Define Views…
Outlook 2007: View-> Current View-> Define Views…
Outlook 2010: tab View-> button Change View-> Manage Views…
(how to apply a custom view to all folder) Reading Pane
(enable/disable, position right/bottom) Outlook 2003: View-> Reading Pane-> …
Outlook 2007: View-> Reading Pane-> …
Ou... Read more

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Outlook 2010 has suddenly frozen and when I press the File option I get the message in the title.

I also have Outlook 2007 installed and am using that but I think the problem has been caused bu an automatic Windows update, because I have restored once and it worked again for a short while.

Any help would be appreciated.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3317 Mb
Graphics Card: Intel(R) G33/G31 Express Chipset Family, 256 Mb
Hard Drives: C: Total - 476840 MB, Free - 309946 MB; F: Total - 476710 MB, Free - 431945 MB; L: Total - 476929 MB, Free - 402826 MB;
Motherboard: Gigabyte Technology Co., Ltd., G31M-ES2L
Antivirus: AVG AntiVirus Free Edition, Updated and Enabled

Answer:Problems with Hotmail connector in Outlook 2010 under Window

Do I understand right, that you both 2007 and 2010 Outlook installed on the same machine?

If so, from day one Microsoft has warned us not install 2 versions of Outlook

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HiI've got an Outlook account that has 185 email addresses (i know that's a lot) and i've set up 2 other PC's at other locations to be able to read my email.I've managed to find a way to copy the Outlook registry key from the main PC to the 2 others to save me having to set up and configure all the accounts again but i've hit a problem.When i want to send a new email and i click on the accounts tab to select which account i want it sent from it only shows about 2 thirds of the list on one of the PC's.The 2 PC's that show ok are running Outlook 2003 and Outlook 2007 so i don't think it's a version issue.All of the accounts are actually there but they just won't show.Is there any kind of registry setting that blocks this or can anyone point me in the right direction.I've tried to find any significant differences between the 3 PC's but can't see anything obvious.Any help would be great.Thanks

Answer:Outlook Pop Account View

Quote from: Lubricant_Larry on September 18, 2007, 07:17:13 AMI've got an Outlook account that has 185 email addresses Let's be perfectly clear on this.  You have 185 email ACCOUNTS set up in Outlook, not 185 addresses in the address book.  Is that right?  I'm asking because I can't imagine why anyone would need 185 email accounts or how they would even manage that many accounts.

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I have an outlook account <removed by mod>
i'm not able to login here because of password is incorrect, so finally how to reset it. I'm using window 10 OS.
I need toll free Outlook/Hotmail support number.

Answer:How to get back into my Outlook/Hotmail account?

i have removed the email address as it will provide you with a lot of SPAM
There is no support number , for outlook/hotmail as far as I know, BUT that may have changed now with Windows 8 (when MS first started linking email accounts to PCs for login)
you can goto chat - and MS will assist via Chat service

If you have forgotten the password - goto another Pc that works
Login page for the account
Then click on forgotten password
you then have to either do
a) Enter the mobile number to get a text code to reset - these should have been set up when the account was first created
b) Enter the alternative email address to get a Code to reset - these should have been set up when the account was first created
c) Enter the answers to the security questions

If you cannot do any of these - then there is a form to try and rescover the account
You need to provide a lot of details, and on the three attempts I have tried this to help people, they have an email back saying not enough information and ended up changing to a new email address and never did recover - BUT Thats before this windows 8 and using MS password

so you maybe OK to use Chat line

What country are you in - you may have a support number - not sure it will be toll free
the UK is 0344 800 2400

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hi, i want to access my two hotmail accounts via outlook 2003 but apparently more than one hotmail account is not supported. is there any way to get around this?error number 0x800cccf0

Answer:outlook 2003 and more than one hotmail account

1. Start Outlook. 2. On the Tools menu, click E-mail Accounts. 3. Click Add a new e-mail account, and then click Next. 4. Click Additional Server Types, and then click Next. 5. In the Additional Server Types box, click Microsoft Office Outlook Connector for MSN, and then click Next. 6. In the Microsoft Office Outlook Connector for MSN dialog box, type your name and your Microsoft .NET Passport e-mail address and password in the appropriate boxes, and then click Sign In. 7. Click OK when you receive the message that the e-mail account that you added does not start until you restart Outlook. 8. Quit and then restart Outlook.

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I am trying to set up a Hotmail account in Outlook 2003 version using a lap top computer with Windows 7 operating system. I have set up other types of accounts but I just need to know what settings to use.

Answer:Set up Hotmail account in Outlook 2003

Closing duplicate thread, one thread per issue please.

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Can anyone out there help me with setting up my outlook express so that i can use it for opening my hotmail messages. I did have it on my last pc but have since forgotten how to do it. Any help would be greatly appreciated.Cheers

Answer:using outlook express for my hotmail account???

Try this little tutorial, modrico. click here

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I still have a Hotmail account I want to secure better. Right now all I have to do is enter my email address and then approve the login with the authenticator on my phone.
Well jeez.. talking about making it easy to break into my account! If someone knows the code of my phone, all they need to do is look at my iPhone info and they can see my email address. Then, simply enter the email address and approve it and BAM they're in!
At least Gmail asks for a password AND the authenticator code when logging onto an 'unknown' device. Or does it work the same way for Hotmail/Live/Outlook?
I prefer to always log in with my password initially. If I didn't have a password on my PC, they'd very easily be able to log into my Hotmail account, since 'stealing' a phone login code is very, very easy. People will just stand behind you, watch you tap your login and BAM it's game over. Sure, they'd still need to get a hold of my phone, but man, I just hate it that Hotmail switched it around.
You should always have to enter your password first, and an extra code from your phone as an extra.
I'm asking this specifically, because my Gmail has a Hotmail account as backup email address.

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Does anyone know how to set up Outlook Express to receive Hotmail emails. It needs a POP3 and SMTP server and everything I've tried just brings up an error message.

Answer:Using a Hotmail account via Outlook Express

As soon as you type in your hotmail e-mail addy in the second question you are asked to fill in in the wizard, OE automates those details for you. How are you setting this up?

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I told the computer NO I do NOT want to "try" outlook go directly to hotmail when it started showing up upon log in. Well it ignored me and forced it on me anyway. At first it would let me just use that gear thing and tell it to switch back. It KEEPS doing it though? Is there a way to make it NOT automatically force the outlook on me? Something is wrong with it if I use the IE browser to get into my email. It lets me log in then sits there spinning its wheels indefinitely. I figured out to go use a different computer with firefox on it to log in so I could at least clean it out from all the junk but I am fed up now. Am I or am I not going to be aloud to KEEP hotmail. Will I eventually be forced to keep the outlook? I hate to have to do it but if that is the case I need to quick pull all my contacts etc and start using yahoo or something else that actually WORKS and lets me delete crap without opening it first!

Answer:outlook keeps taking over my hotmail account

As I understand it we can continue to use and addresses indefinitely. I suspect that the Hotmail GUI will disappear completely one of these days and we'll be left with the Outlook GUI or one of Microsoft's email clients.

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My wife recently had a change to her e-mail system. Long story short, 600 old e-mails (some more than 10 years old) were suddenly downloaded to her inbox & all of them had the same date & time in the inbox list! However, when opening the e-mails, one can see the true "received" date & time.I wanted to create a filter to find e-mail messages that were from prior years, so she could simply delete them wholesale. But the filter only seems to go by the date in the Inbox list. That's when I thought about searching for prior years in the message header, but there no longer seems to be a way to view these (as I can in Outlook 2007), let alone filter on information within them.Can anyone help me figure out how to do this?I had thought of simply searching for prior years within the body text (i.e. "2004"), then tagging all of the matching e-mails. But if someone wrote an e-mail within the past several days that happened to mention the year 2004, then my system would wrongly have it tagged for deletion. I only want to delete e-mails that were actually sent in 2004, not those that simply mention it...Can anyone suggest a way to access the message headers in a search / filter or suggest another way to do this?thanks!ToddT

Answer:How do I view/access Outlook 2010 message headers?

The full header can be viewed via the Tags option as shown here: have some older messages my inbox so I tried a few things. I'll tell you what worked and what didn't so you can get a feel for what you might have to do:I created a folder called 2012.I then created a rule using a condition "with specific words in the message header". The specific word I chose was 2012 and the action was to move messages to the 2012 folder.This sort of worked. It move all messages that contained a Received entry similar to 29 Dec 2012, but it all moved any message with strings like this in the header:ABCDEFG2012M5.xxxx.yy.COMThe next thing I tried was editing the rule to add a leading and trailing space around 2012 like you see in the date string.This worked much better, but it still picked up strings such as this, so even some messages that were received in 2015 were moved to the 2012 folder:X-Mailer: Roving Constant Contact 2012 (, if I were you, I would try to create a list of words that narrowed down the hits that Outlook will return. Perhaps your list might include the year that the email was received but also exclude certain phrases if you know they exist.This of course, assumes that the header includes the original received date, and not the date that shows up in the Inbox list.Good luck!Click Here Before Posting Data or VBA Code ---> How To Post Data or Code.

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Dear Team,

My outlook 2010 display setting has changed automatically. It looks looks projector mode but it is not. I tried the following
1) Restating / Rebooting
2) Uninstall and reinstalling
3) antivirus scanning
Still not resolved.

It is not coming back to normal view

Kindly guide me guys



Answer:Outlook 2010 display changed. Like Projector view

You'd be better off posting a screenshot rather than the Word Document. I doubt many people here will open a Word document from someone they don't know.

Anyway, check the view icons in the bottom right corner to see if it's in reading mode.

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Is there a way to have Outlook 2010 sync it's To-Do bar with a Windows Live webmail calendar?

I'm using Outlook 2010+latest version of Outlook Connector +Windows Live webmail. Calendar sync works fine in both directions but the Outlook To-Do bar only displays upcoming events from the local "Outlook" calendar, not my calendar (even though in the Outlook calendar pane the local calendar is unchecked and the calendar is checked).

Answer:Outlook 2010: sync To-Do bar with Windows Live/Hotmail calendar?

You can definitely do that, here's how:

1. Click on the File tab.
2. On the Info screen (should be the default one that appears after clicking "File") click the "Account Settings" drop-down button.
3. Then click on "Account Settings" to go to the Account Settings screen.
4. Once at the Account Settings dialog box, click the "Data Files" tab.
5. Select your default e-mail account that you wish to sync your calendar with. (This would be your @LIVE account.)
6. All set! Enjoy your new To-Do bar with updated @Live calendar information.

This will also change a couple other beneficial settings, such as auto-recognizing contacts that are on your LIVE e-mail account.

From Microsoft Outlook:

"The default Outlook Data File contains the calendar that appears in the To-Do Bar and settings for Favorites, shared folders, and RSS feeds."

Hope that works!

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Operating System: Windows 7 Home Premium x64 SP1
Office: Office 2010 x86 SP1
Outlook Hotmail Connector: x86 Version 14.0.5139.5001

I believe I have the latest Hotmail Connector installed.

Despite "include messages from the deleted items folder in each data file when searching all items" being ticked in Outlook's Search Options (File --> Options --> Search), it does not include the Deleted Items folder when clicking "Try searching again in All Mail Items".

I know the e-mail is in Deleted Items. Deleted Items (i.e -Bin) is included when searching All Mail Items using my Gmail IMAP account, so I know this setting generally works.

Any idea why it's not working when searching from my Hotmail account? Thanks

If I click on the root folder above Inbox, search and include "subfolders" deleted items is included.

p.s - In case anyone asks why I would do this, some times I delete e-mails I wish to retrieve and currently I need to search "All Mail items" and then "Deleted Items" separately.

Answer:Outlook 2010 search not checking Hotmail's Deleted Items?

For me when my additional emails get dorked up, for what ever reason. I simply remove that email account, close out my email client, open my email client backup and then re-add it. Then all works as it should.

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I have a Microsoft account and I am using it with Windows 10.

I want to use the Windows 10 built in Mail App.

It seem very nice.

I added multiple Gmail and Yahoo accounts without any issue.

But, finally, when I want to add more Hotmail accounts Windows 10 told me to use "Windows Hello" or something like that.

I really don't want that Windows adds ANOTHER USER in my computer, I only want to use MULTIPLE Hotmail/Outlook mails and their contacts and calendar!!!

I am afraid that it will add them as USERS of the computer, I don't want it!!!

PS: I found an half solution, I don't add the Hotmail account as "Outlook" account but as GENERIC INTERNET account. And it works. But I cannot use CONTACT and CALENDARS of it.

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I have perused many forums about this and can find nothing that is comprehensible or useful!

I have created a folder in my Outlook for my Hotmail account, and the Inbox contents have come over but not the folders. It seems a simple request but I can't find a solution.

1. I don't need Outlook Connecter - the account is already created.
2. Microsoft Help is useless, so please don't tell me to go there!
3. If you are going to speak to me of .pst files, please explain what they are, where they are and what to do with them!

I can't find anything in the Outlook menus - am I missing something? I also can't find anything in Hotmail.


Answer:How do I import Hotmail folders into my Outlook account?

Hi, welcome to the Forum.

I use Outlook for Hotmail. Using Outlook connector.

What version of Outlook are you using ?

Have you got Outlook Connector installed ?

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Does anyone know how i can change my OL account from freeserve to hotmail?My server is blueyonder but it never changed the OL account when i left freeserve...

Answer:changing outlook express account to hotmail

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Hi Guys

I have an old hotmail account so I can use programs such as outlook to view my e-mails which is what I have been doing for many years though Outllook 2002,2003 and now 2007. Everything has been fine up until this week when I started getting a 0x800cccf0 error. I have looked this up on google and it tells me that it happens when you have more than one hotmail account I don't and that is only for outlook 2002. I have attached a jpeg so you can see the error message in full. I don't know if it is a hotmail problem or not my NTL account is working fine. The PW is correct as I can log onto the webmail.

Any Ideas


Running windows XP pro

Answer:Hotmail (old account) issue on Outlook 2007

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I recently installed MS Office and i configured my MS outlook to receive emails from my hotmail account. It downloaded all the mails from my hotmail inbox and stored it in my computer as a .pst file removing all mails from my hotmail inbox, but now when i tried to export all these mails again to hotmail inbox i do not have any clue as to what I should do now. I am afraid if there are no ways to resolve this issue, Please put forth your suggestions. Thank you guys ! have a good day

Answer:How to export outlook emails (.pst) into hotmail account

Please do not start more than one thread for the same issue.

Closing duplicate.

Please continue in your other thread where you have a reply until the problem is solved:

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hi folks,

I recently installed MS Office and i configured my MS outlook to receive emails from my hotmail account. It downloaded all the mails from my hotmail inbox and stored it in my computer as a .pst file removing all mails from my hotmail inbox, but now when i tried to export all these mails again to hotmail inbox i do not have any clue as to what I should do now. I am afraid if there are no ways to resolve this issue, Please put forth your suggestions. Thank you guys ! have a good day

Answer:How to export outlook emails (.pst) into hotmail account

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I recently boought Office 2003 and I am having some trouble setting Outlook to open my hotmail account. Whenever I try to "Add new e-mail account" onto Outlook I go through the wizard and follow all the instructions (entering my e-mail account name, password etc) and it gets as far as transferring my hotmail files to Outlook and then an error window apears saying "the server responded 'access to Hotmail via Outlook and Outlook express now requires a subscription' please upgrade at http//'".Ok I checked out that link and the only way to upgrade there is by paying a subscription (which I don't want to do). Also the funny thing is that a friend of mine just configured his Hotmail account to Outlook only a few days ago without a problem??Does anyone know how I can set up Outlook to my Hotmail without paying a subscription??

Answer:Setting up Outlook 2003 with my hotmail account???

As suggested in this link click hereyou could try MrPostman from click hereThis works for most webmail. I tried it with Yahoo, just to test it, and it worked It is has a configuration to work with Hotmail.I am not going to delete my Hotmail folders to try it while I can currently D/L to OE :-))

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When I pull up the Month view of outlook calendar it doesn't show all of the things I have scheduled.

for instance, I have something at 2pm on April 30 and I don't see that unless I pull up the day and the detail of it. On the month view it's just a white square with no indication there's something scheduled. Other days if I have something all day it shows. Or maybe morning.

What setting do I need to tinker with?


Answer:Outlook 2010 Calendar Month View Not Showing Things

I see some items not others. I don't think it's a lost PST file. If I open the day, I see the entries. I don't have many entries, but it would be nice to see them all in the month view. For Instance on May 7th, I see Teacher appreciation week (a week long whole day entry) but not a 9am webinar and a 2pm presentation although they show if I open the day view. May 8th I have the date bold in my little thumbnail calendar so I know there's something there; in the month view nothing, in the day view I see an activity scheduled for 9am.

It's crazy. I would like to see something in the month view to show me what's coming up.

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I would like to show a specific category on my contacts list. When I hit "View" I can see three options, Category, company and location (term may not be exact since my MS Outlook is a Hebrew version), but all three are grayed.
How do I make these option available for use?

Microsoft services

p.s. My MS Outlook is a Hebrew version. All lablels are in Hebrew.
The label to the right of "iCloud" is "View". The gray terms below are "Categories"' "Company" and "Position".

Answer:Category, company and location are grayed on View (MS Outlook 2010)

Does this MS website provide any help for you.

You cannot change a user&#39;s categories when you work as a delegate in Outlook

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Hi Guys, I am having a problem with Hotmail connector. First the data: Windows 7 64bit - Office 2010 32bit, both are up to date, including last social connector update. Linkedin connector works flawlessly but when in the people pane I try to connect to my main hotmail account (the one I use for chat) I get the following error:
"Invalid user name or password"
I guess user name is my hotmail e-mail address and password must be the same as the hotmail password. @least for the linkedin connector it is that way.
I have 12 mail accounts in my outook setup, incluiding 2 hotmail accounts. I am using pop to download all accounts, including the hotmails.

Please any Ideas ????????

Answer:Outlook 2010 Hotmail Social Connector: Invalid user name or password

If you have two hotmail accounts it would seem that the outlook hotmail connector is linked to just one of the hotmail accounts you have set up on outlook. Might be wrong about this but seems logical. I use the connector to get my hotmail to outlook with pop3. However I only have "one" hotmail account associated with outlook. Maybe you could delete one of the hotmail accounts from your outlook and see what happens.

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Hi. I have a similar problem. I don't have a Microsoft account, I don't want one. My Windows 8 E-Mail address is for the E-Mail account on the family webserver, and yet when I get the confirmation E-Mail, it links me to a hotmail/outlook login page.

hotmail/outlook can't process my Windows 8 E-Mail account, how do I get past this aggravating obstacle?

Answer:hotmail/outlook can't process my Windows 8 E-Mail account

When Win 8 asks you to verify your account, it shows you your email address in one box with some of the characters replaced by *s and wants you to type in the email address in its entirety in another box. Once you do that, an email is sent to that address with a code for you to enter to verify.

There shouldn't be any confusion about which email address to enter unless you have 2 different but very similar email addresses.

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I am running Outlook 2003 on Windows XP Prof. I installed Outlook Connector 12.1 and added my hotmail and MSN accounts. Both showed up in my mail folders list and both connected to the web and downloaded just fine.

When I tried to Send/Receive just my hotmail account, it was not listed in the Send/Receive group, so I checked the Email Accounts list. The hotmail account is not listed in my Email Accounts list (tools, Email Accounts, View/change), yet it is showing in the Mail Folders. I can send mail from that account if I hit reply on a received message but not if I try to select that account on a new message. I uninstalled Connector, and removed MSN from the list but I cannot remove hotmail as itís not on the list of accounts. When I try to close the folder (right click, close [email protected]) I get an error saying to use the Email Accounts list to remove it...but itís not on the list.

Any idea how to remove an email account that shows up in the Mail Folders but is not listed as an account in the Email Account list? Any help would be greatly appreciated.

Answer:Solved: Outlook Connector- remove Hotmail account


Welcome to TSG!

Try this:

In Outlook's Account Settings window, go to the Data Files tab and select your Personal Folders and click Open Folder.

In the window that comes up you should see a file named emailid_hotmail.ost. Close Outlook and delete this file.

Reopen Outlook to see if Hotmail account is gone.

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By default, when adding hotmail accounts on Outlook using EAS, the account got added with FULL HOTMAIL NAME:
[email protected]

There was a process by which the left pane of Outlook showed any Name that user wanted.

Now with reconnecting Hotmail account in Outlook (going to Exchange), the same situation of FULL HOTMAIL NAME in the left panel has come up.

The older process (with EAS) does not work.

Any ideas?


Answer:How to rename Hotmail account after reconnecting on Outlook 2013

When you say old process were you connecting to "Hotmail" as a POP account?

Mine shows exactly as yours does but even before I did the reconnect it showed that way.

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All Windows Live Hotmail accounts can be used with Microsoft Office Outlook 2007 or with Office Outlook 2003, whether you use a free or paid Windows Live Hotmail account. To use your Windows Live Hotmail account together with Outlook, you must first install the Microsoft Office Outlook Connector for Windows Live Hotmail.

The information that this article contained has been removed because it has been superseded. For information about how to configure a Windows Live Hotmail account in Outlook, visit the following Microsoft Web site:

Answer:Configuring a Windows Live Hotmail account in Outlook

Thanks - I did not know this.

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We're converting people from Outlook Express (ComputerA) to Outlook 2003 (ComputerA) to Outlook 2010 (ComputerB). I am handling a special case of two people who critically need to have the e-mail client automatically suggest e-mail addresses when they begin to type in the To field. ComputerA is old WIndows XP, and ComputerB is new Windows 7. All old computers running Windows XP have Office 2003 with Outlook 2003 installed; however, the users have never used Outlook 2003 and have always been using and been supported on Outlook Express... until now (we are doing mass computer upgrades).

I understand that over time intellisense for typing in to To/CC/BCC works over time, but there is patience for the two particular people I am working on (they are the highest in authority at this international location I am working). How can I get Outlook 2010 to forcibly generate an autocomplete/autosuggest/intellisense database for when they type into To/CC/BCC fields so that they can quickly pick e-mails instead of having to use the mouse and click several times to get to Address book, find name, click more, add, repeat?

Additionally, is there a way to permanently disable group view arrangements globally? They do not want to have e-mails grouped by Date -- they don't want it grouped by anything. Current problem is that this group view arrangement applies PER FOLDER, so if you do this manually you have to do turn it off on every single folder in existence in their e-m... Read more

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I am starting a new thread. Last week I posted a complexsituation with captures attached of a serious issue with Outlook 2010. Before I started work I created a Acronis TIBimage ? and as I worked ? and degradation developed, tweaking Outlook 2010, Ihad to repeatedly resort to that original image to get back to the originalstarting point/.

I have managed to get Outlook 2010 working except for thisone issue. Please look over the captures attached. It deals with Brent?s emailaccount ? listed in duplicate.

In my experiments I keep ending up with two accounts. InControl Panel/Mail/Email tab is listed the working Brent email account. Thataccount is not marked as Default. Because in Mail/Email Brent account is notmarked as default I have issues. That working Brent account that not marked asDefault I can send and receive.

There are two Brent email accounts. Two exact accounts -with a slight variable. I have in Mail/Emailthis account:[email protected]

In Mail/Data File I have this:

[email protected]
[email protected]

If [email protected] marked as Default I would have no issues with the Brent account.

Because the [email protected] marked as default that creates the problem. And I cannot delete the [email protected] in Mail/Data File. If I could delete the Default [email protected] Iwould then be able to mark [email protected] Default.

I have spent days on this this. Creating restore points,cr... Read more

Answer:Outlook 2010 Default Account

I rarely use the Control Panel > Mail and profiles when setting up Outlook as POP3 or IMAP. I just leave the profile as the default (Outlook I think.)

For POP3
Install and open Outlook. Continue without email support. It will create a default Outlook.pst in Documents > Outlook Files.
File > Open > Open Outlook Data File and open any and all my transferred .pst
File > Account settings > Data Files and assign the default to whichever I want
Close outlook and reopen with new data file as default.
Right-click the default Outlook file it created and close. Then I delete it.

Now I setup my POP accounts in Account settings email accounts making sure to point to my default pst as I like all mail coming into 1 inbox.

Have not had any issues doing it this way.


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Okay, I have had this problem several times and now I want to know what is causing the problem. In outlook you can add certain folder to your favorites so that they appear like short cuts at the top of the navigation window. But from time to time different imap short cuts don't appear and then I have to close and restart to get the short cuts to reappear.

Any ideas as to why?

Answer:Outlook 2010 and IMAP account

Also if you go to the inbox, if that is one in your favorites, and right click it gives you the option to remove from favorites even though it is not displayed. After removing and adding will also show them back at the top. But this is a pain in the back side.

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I have a total of 4 different email accounts, 3 I have had for some time now. The fourth one is new, and I can not for the life of me get it to work. When I add it as a new email account, it get to the part where it want's to log on to server and send a test message, I get a pop up asking me to enter my user name and password for the following server, over and over again. I have not had these issues with my other accounts, and I know the password is correct because I use the same password for all of my accounts. I have tried to add this new account numerous times to no avail. I have double checked everything in both my outlook account as well as my online account.

Help please,

Answer:Can't add new email account to outlook 2010

Try changing your user name to something else. It's possible the user name you are using is already being used by someone else on that email server.

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I have a total of 4 different email accounts, 3 I have had for some time now. The fourth one is new, and I can not for the life of me get it to work. When I add it as a new email account, it get to the part where it want's to log on to server and send a test message, I get a pop up asking me to enter my user name and password for the following server, over and over again. I have not had these issues with my other accounts, and I know the password is correct because I use the same password for all of my accounts. I have tried to add this new account numerous times to no avail. I have double checked everything in both my outlook account as well as my online account.

Help please,

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created a new e mail account in outlook, did not work so i tried to delete that account but it won't delete and now when i start outlook it wants to log onto the account that i tried to delete so i have to cancel the attempted log do i get rid of that account?

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I have several business email addresses. I have just created a new one, but I can't change the 'email from' address. I set a new contact up for it so I could select it via 'other email address" but the next dropdown box down, the 'send email using' still doesn't contain this new email address.
It has its own folder into which email is delivered, but starting from there still doesn't help fix the problem.
I hope this makes sense.
Thanks for any help...

Answer:Outlook 2010 - cannot 'send using' a different account

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Hello. can anyone help.
I am trying to add a POP email account to Outlook 2010. I've established network connection but cannot retrieve the Outlook Test message. An error box comes & says unable to connect to the server. 550.5.7.1 message content. I have had this POP account on previous versions of Outlook 2010, & it was ok I am puzzled.
Many Thanks

Answer:Cannot add new email account in Outlook 2010

Without knowing more about your mail server name and such.
Have you tried to Ping your mail server? like from the run cmd prompt ping
I ping to verify that the server is on-line and responding.

You could double check all the options in outlook setup email accounts to make sure that
you have spelled everything correctly, that sometimes is the problem where mispelling will
mess you up.

also the more settings options will have to be looked at to make sure that the boxes are checked correctly.

These things can get tricky if you misspell, many mail servers want your complete email address for the logon userid..


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I have a IMAP Hotmail account running on Outlook 2007 and suddenly it doesn't delete emails when I use the delete function on the toolbar and only sometimes deletes when I use the keyboard delete key, only then after going to another folder and coming back to my in box. I have tried running Account Setting again, even reloading my account. I used my Office 2007 disc to delete Outlook and reload it and still the problem persists. I have used Outlook 2007 and Hotmail for years without this problem. Has Windows 10 done something in an update that might cause this or what else could be my problem?

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Hi all. I just installed Outlook 2010 and created 3 email accounts, 2 from Hotmail and the other from my ISP (cablevision). It seems that my folders from Hotmail came over but not those from my ISP. Should they have? Also, how do I import my contact into Outlook? I certainly don't want to re-enter them again. Thanks. Alan

Answer:Outlook 2010 email account creation

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Is there any possibility to get a working access to the account of MS Office Outlook 2010 if you lost the user password? There is a password of the administrator but if change this password, there is a dumping of the password in outlook. Windows Server 2008 OS.

Answer:The account password for MS Office Outlook 2010

You can use recALL.

I trust you have authority to access the account.

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Hi,I tried to set up my gmail account on Outlook 2010 with no success. I checked the settings in gmail and see IMAP is enabled. I tried both the auto process and manual from various site searches I did, followed the instructions, but it didn't work. I know this is user error but I don't know what else to do. Has anyone configured gmail on Outlook successfully? Thanks!

Answer:Cannot configure Outlook 2010 on my gmail account

Is this what you did?

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I've had Outlook 2010 installed for over two years on my laptop and everything has worked great.

The other day, I tried to set up a new email account and when the wizard appeared, it didn't give me the choice for MANUAL setup. I then realized that the window for the wizard was not showing all the words... the sentences ran past the viewing window and outside where I could not see, which is where the manual set up button was "below". There are no scroll bars or a way to adjust the wizard and I even tried playing with my display settings which did not work either.

I did find a work around that got my email set up but I couldn't go into advanced settings to adjust ports because of the same issue. I've looked everywhere for a fix and haven't been able to find anything... please help!

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Hello Guys,

First off I just wanted to say you guys are awesome! Second, thanks for supporting this website. This is truly a way of giving back and making use of God's (or whatever you believe in) given talents. Keep up the good work guys and gals!

Anyway, I've searched the internet already for answers. but since i'm not a techie it's really hard for me to determine which is which.

OK, so here's my PROBLEM. I need to open emails on my deactivated Outlook 2010. So my previous company told me that it's OK for me to keep my computer but since i left I am no longer able to open the whole program. On the start button if I type in a certain email, it still shows up and has headlines, so i know it's still there. Even the most latest ones before i left. (until jan 2015)

There are certain files there that i need to get and i really need somebody's help to get it.

If in case it is not possible anymore, i have a copy of the old pst.file (until aug 2014) we switched over to ms exchange. Can somebody point me how i can copy that over to either my microsoft live mail (it's not that good) or help me copy that over my mac mail (if that is better)

Thanks for your help guys. Any video or direct links to answer would definitely help.

God Speed!

Answer:Need Help to open deactivated Outlook 2010 account

I'm sorry but this is not something that we can help you with as we have no idea if you are authorized to view those emails and this could cause an issue for your former employer.

Actually, when given the laptop, it should have been wiped clean and Windows reinstalled. If they don't mind you having access to those emails then they are the ones who should help you do so.

Since there's nothing we can do I'm closing this thread.

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I can't get my outlook account settings to open. I click on file/account settings and nothing happens. The add account button works, the mailbox cleanup and rules and alerts buttons work. I've tried the following:

1. Open Outlook in safe mode - no result
2. Open Outlook as administrator - no result
3. Open send/receive and folder tab - right click on account and select account properties - no result
4. Open File/Options/addins/go disable all addins - no result

I'm stuck. Any ideas

Windows 7 64bit/ Office 2010 / Firefox

Answer:Outlook 2010 Account Settings won't open

Hi Cquinn, welcome to the Seven Forums.

Did you realize you need to click both Account Settings buttons, first one opens the second one:
(Click to enlarge.)

The sequence is File > Info > Account Settings > Account Settings. The second Account Settings button that opens beneath the first one when it is clicked is easily taken as just a tooltip, but it really is a button you need to click.


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I have always had bother sending mail as I use two accounts; Demon and Yahoo. My internet connection is BT ie Yahoo.In Outlook 2007 I selected account in the top left hand corner of a mail and selected "yahoo" and no problem sending for some years.Same difficulty in terms of posting provider with Outlook 2010 but I cannot find the "select account button" anywhere.Can someone tell me where to look or how to change please? Thank you Peter

Answer:Outlook 2010 Select "send" account

Click the From button - you'll get a dropdown list of accounts.

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Good Day

I have 2 accounts in my Outlook - A primary work email address and a second one - The supportdesk email of the company I work for(exchange account). Now I set up sound alerts and a desktop notifications for all mails but it does not work for the second account - When a new message comes in in inbox, I do not get any alerts.

I did some research and apparently Outlook only supports alerts/notifications for the primary account. I tried making the supportdesk the default./primary account but I still do not get alerts for it.

How can I get alerts for the 2nd exchange account(shared mail account)?

Is there a way I can set up this 2nd exchange account(supportdesk) in live mail online?

Thank you

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Hi Everyone,

I'm hoping someone will be able to shed some light on an issue I'm having with Outlook 2010 concerning multiple email accounts.

I run a small home based business and have 3 seperate web mail address ([email protected], [email protected] and [email protected]) To save time I wanted to have my email managed by Outlook 2010 instead of having to log into the 3 accounts to check on new messages.

I set up the first account (myname) in Outlook easily and can send and recieve emails to that address. I then set up new accounts in Outlook for [email protected] and [email protected], by going to 'File' and 'Add Account'.

Each account name appears as a separate entity on the left side of Outlook, with it's relevant name followed by Inbox etc. However, the inboxes for the 2 new accounts only contain emails for the [email protected] inbox and I'm not recieving email for the 2 new accounts. The server test didn't flag any errors either. I have looked in 'Account Settings' and 'Data Files' and each account has it's own seprate data file such as C:\Users\My Computer Name\Documents\Outlook Files\[email protected] but I can't figure out how to make the incoming mail for each address go into their respective separate inboxes in Outlook.

I'm running Vista Ultimate (64) on my desktop and Windows 7 (64) on my laptop and have the same issue on both machines.

Any help will be greatly appreciated and will hope... Read more

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I have multiple accounts in outlook 2010 and recently changed them from POP to IMAP so they synch. automatically with other devices. But I can't delete the original account (the primary account). What I would like to do is delete the original POP email primary account and its data files, designate another account as the primary and re-load the old primary as a new IMAP account with a new set of data files. Any ideas?

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Under Win 7, I have Outlook 2010 installed with 3 email accounts. When I open Outlook it searches each account for new messages. I would like it to search only one of them.

Is there anyway I can do this?

Thank you.

Answer:Outlook 2010 search for email in just one account

I believe you can achieve this by using 'Send/Receive' Groups:
Why use Send/Receive groups? - Outlook -

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I have an unusual problem.

I need to change my email account within Outlook but when I go to 'Account Settings' there are no accounts there, and so nothing to change.

What could be causing this, how do I access my account and how do I rectify it??

Many thanks!

Answer:Outlook 2010 - invisible email account

Are you sure that your email is coming in through Outlook?

Post a screen shot of the Account Settings pane!

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When I opened my Outlook Express 6.0 yesterday everything seemed fine. But when I switched identities, I could not see the messages in the preview pane. Then, when I switch back to my default identity, the same thing occurs. If I close the program and then reopen it, the main identity is fine. I did notice a fix offered by sekirt, dated April 07,2004, in which they suggested closing OE, then click on start--> run. type in regsvr32 inetcomm.dll (noting space between the "2" and the "i") click OK. This worked once or twice, but only until I closed and reopened OE. I also made sure to restart, thinking that this would make this fix permanent. It did not. As a matter of fact, I just tried it for the third time, and it didn't work at all. I am running Windows XP Media Center Edition Version 2002 Service Pack 2 on a Toshiba Qosmio Notebook with Intel Pentium M processor 2.00 GHz, if that helps. What I don't understand is why this is happening on one identity and not the other. Any other ideas? I'm a novice at this, but can follow directions, even if I have no clue what you are doing. This is my first posting, so forgive me if I messed up anything in this posting. Thanks!

Answer:Outlook Express 6.0 sub account cannot view mail in preview pane

I don't mean to insult you. Did you enable the preview pane on the other identity?
View> Layout> under Preview Pane, check:
Show preview pane
Below messages
Show preview pane header
Click Apply and OK.

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Hi all,
I can't configure my outlook2010 account. I installed office2010 professional plus. However, I try to add internet e-mail account on outlook2010. it's not available to select internet e-mail. Do someone know how to fix?
Thank you for your reply in advance.

Answer:Urgent!!!Outlook 2010 email account problem

Welcome to Windows Seven Forums.

During the Office 2010 installation you have the option to choose whether to have everything installed to your computer, whether to install just some of the options, whether to install on first use or not install a particular option such as Outlook.

Can you remember which options you chose?

You can always reinsert your Office DVD and choose the repair option or uninstall it, and then re-install choosing all the options.

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Hi all

I haven't discovered a way yet of switching a POP3 account to IMAP without deleting and re-defining the email account in Outlook 2010.

IMAP is a better way if you access the same email account from multiple machines. If the account was originally defined with POP3 there doesn't seem any mechanism to change it to IMAP without deleting and re-creating the entire account.

This means backing up and restoring all the messages, address books etc before doing this -- a bit of a pain if you have to do this for 50 - 100 users and their email accounts.

Any quick fix or have I missed something.


Answer:Outlook 2010 cannot change POP3 account to IMAP

You haven't missed anything, as far as I know there is no way to change pop to imap.

A bit of a warning though, in the past when I have switched users from pop to imap and I added the additional IMAP account then moved the stuff from the pop account folders to the IMAP, sometimes email etc just disappears completely despite saying it had copied.

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Dear Friends,
I have problems setting up Outlook 2010 to use the appropriate email account and signature automatically when replying to messages.
I use 3 email accounts, and for each account I have created a distinct signature both for new and reply emails.
The problem is that when someone sends me an email to any of the 3 accounts and I reply, no matter what, Outlook always uses the reply signature of the default email account. It should use the reply signature corresponding to the account the email was sent to.
So far, when replying to messages, I always have to remember to manually switch the ?from? account to match the account the sender used to send me the email.
Outlook is supposed to use the appropriate account when replying to messages. So if someone sends an email to my business email account, and even if that is not the default account, Outlook should use the account and signature I have assigned to reply to messages for that specific account and not always use by default the reply account and signature assigned to the default account.
Please help me resolve this issue so that I do not mistakenly reply to someone using the wrong account.
For example, I do not want to reply to family and friends with the account used for business. If family and friends send emails to my personal email account, Outlook should automatically use that account when replying and thus inserting the reply signature for my personal account.
Look forward to any guidance.
Mario Cresp... Read more

Answer:Problems setting up Outlook 2010 to use the appropriate email account

Hello Mario,

Welcome to SevenForums.

Lets start with a few questions to eliminate the obvious. I assume you setup the signatures seperately for each account using this panel?

I found some additional information about signatures here: (browse down towards the bootom of the page)

One suggestion I read, was that the signature it picks to use is related to the folder that you currently have highlighted. I'm not entirely sure how that works, perhaps you could experiment with that?

Let us know how you get on.


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I could really use some help please. I had an Outlook 2010 account as a contracted person with the UN and they killed the account and decided to use a gmail account (I have no idea why!). I would like to get all my emails (folders too if possible) on, say, a USB stick and then put it on my new work computer.

I tried the Export function but you need to sign in and the account doesn't work. So, can I copy the outlook.pst file or even all of the .pst files and then open them somehow in another computer with Outlook?

I don't want to use these anymore to contact or respond, I just want to have the messages and the addresses of the people who sent them to me and my outgoing messages and conversations too.

So what can I do here?

Thanks a lot!

Answer:retrieve emails from a dead Outlook 2010 account....please

Yes you can point your Outlook data file to the pst you have. As long as your Outlook version is the same or higher.

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Hi - I am running Outlook 2010 on a Win 7 Professional 64 bit system.

I have been running basically the same configuration successfully for over a year now, with multiple email accounts. Everything worked fine up until this morning, when I was sending a series of emails with attachments. Each email's attachments totalled up to 6 mb, and the grand total of all of the attachments was about 24 mb.

Everything went smoothly up until my last email, and it just sat in my outbox and wouldn't go anywhere. I eventually sent it with a different account with a different ISP.

I have tried sending other emails on the same account, some without attachments, some with small attachments, but it appears that the account is "broken" for sending email. I can still receive email on all accounts and send email from every other account.

I have double-checked the settings for the troublesome account and when I use the Test Account Settings button everything appears to work fine as it successfully sends the test message.

I found a reference to a built-in limit for Outlook attachments of 20 mb, and ran the Microsoft fixit which removes that limit, but it had no effect.

One curious thing is that when I hit the send button, which places the email in my Outbox, the email does not have the italicized font which indicates an unsent message as was always the case up until now.

Any hints would be most appreciated -

Many thanks

Answer:Outlook 2010 Problem sending email from one account

I had a look at the Outlook add-ins that were active and disabled the iCloud and iTunes add-ins. Everything seems to be working at this point.

There was an iTunes update a day or so ago. During the installation Apple does not even mention that they will be messing with your Outlook installation.

Once again Apple screws up Windows applications.

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I'm running windows 8 on an intel i7 machine with 16gb ram.
I just installed outlook 2010 64bit and every time I add an email account Outlook crashes.
No error message - just says "Micrsoft Outlook has stopped working"
Any suggestions?

Answer:Outlook 2010 crashes when setting up new email account

try this site it will show you how to repair outlook 2010

Repair Outlook Data Files (.pst and .ost) - Outlook -

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Dear Experts

I have got windows 7-64 bit with an outlook 2010 that has an exchange account

Recently I realized when I search outlook sent folder nothing get displayed.

Initially problem was with " Search Tools --> Indexing status ".

What should I do to overcome this issue


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When multiple accounts are added on Outlook 2010 and you create a new email, autocomplete in the 'to' field shows suggestions from every account. Is it possible to only show suggestions relevant to the account the email is being sent from.

For example, if I had my personal account and a customer services account, when I go to send an email from my personal account, every email address who has ever communicated with the customer services account shows which is quite risky.

Thanks, Louise

Answer:Outlook 2010 only to show address book from one email account

Have you looked in the help section of outlook. The only thing i can suggest at the moment, is click the contacts in outlook,and then the little arrow next my contacts, there you will find yor email accounts with suggested contacts and contacts, see what happens when you try that.

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I keep contact details in my Microsoft account (at Sign in to your Microsoft account). I've been using Outlook 2010 with the Microsoft Outlook Hotmail Connector and this used to synchronise my contacts fine.

However, for a while now, I've noticed mail synchronisation errors and I've had to configure my Microsoft mail account to use the standard IMAP settings (not via the Hotmail connector).

However, this method no longer synchronises my contacts. How do you configure the mail and contact settings in Outlook 2010 to synchronise both mail and contacts in Outlook 2010 with my Microsoft account?

Answer:How to Synch. Outlook 2010 Mail & Contacts with Microsoft Account?

I solved it! One complication was that my Microsoft email address is personalised and doesn't end in The procedure is:

Uninstall the Outlook Hotmail Connector since this no longer works.If your MS Outlook email address doesn't end in then you need to create an email alias online in your MS account which does end in .outlook.comAdd a new account using the account wizard using your MS Outlook email address ending in (which can be an alias)The account should configure quite quickly. You then have to restart Outlook 2010 and it will download and synchronise all emails, contacts etc.

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I am using Outlook 2010 on W7 64 in my home office. All my email accounts are POP3. My part-time work wanted me to use an email account on their Exchange server (2003). I used the email account setup in my Outlook to set it up successfully. Outlook searched out the Exchange server and set up the account.

I closed Outlook and when I reopened it, my Favorites were gone, all POP3 accounts were shuffled in the left pane, all my previous accounts now funneled all emails into one Inbox, and all my Rules were gone. When I tried to redo the Rules, Outlook had changed so that the Rules now applied to ALL the Inboxes for all accounts and did not have the same rules dialog as I had been used to. There was no way to recreate my rules or separate out my POP3 accounts. Now all my email is dumped into one Inbox and I have to manually sort out the messages.

Thinking that the Exchange account was to blame, I deleted the Exchange account, but to no avail. I had to reconstruct my Favorites (no big deal) but there is still no way to redo the Rules and all my mail still goes to the main Inbox.

Is there any way to get back to the way it was? Thanks.


Answer:Outlook 2010 - Rules disappeard when I set up Exchange email account

Bump. Anyone relate at all? Thanks

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Hi guys,

Sorry if this has been answered before, I did have a search.

I've just upgraded to Windows 7 and have installed Office 2010 which I also had on Vista, in Vista however my email ***** was part of personal folders, but now they are separate, I'd like not to see a separate menu for ***** but instead have all my emails under the Personal Folders menu, any ideas?

Answer:Outlook 2010 - How do you merge personal folders to an email account?

Hello MzTearyuz

See if this link is of help.
Combine POP3 accounts in Outlook 2010 |

Where do I find?? | HowTo-Outlook

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Hi I was having a problem where outlook was not syncing my sent mail past last week.

so I deleted my email address account and wanted to start again and change settings from pop3 to imap

When I deleted the account I found I could not fully remove it from the side pane as it was set as the default email address.

I then decided to re add the same email address in the hopes that I could use the new one as default and delete the old one

Now I am still stuck with the same email address that I could not remove from before and I am having a new problem where the sent mail will not sync from today

I have uninstalled office and re installed it but the address is still saved somehow?

any help would be greatly appreciated

Answer:How to delete all account information from outlook 2010 an start fresh

Try this. Open Control Panel, select the Mail (Microsoft Outlook 2010), when that opens select Email Accounts, that will then open your email accounts & you will see that you can remove accounts, reset the default account & set up a new email account, as you can than follow through from here to set up all the details for a new account.

All Outlook account details are stored in your Documents Library under Outlook Files & are stored in .pst format & can only be accessed from within Outlook & any changes can be done as I mentioned above.

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I have Outlook 2010 on two PCs and use the Hotmail Connector to synchronise my contacts with my Microsoft Account (

I can create/delete contacts on any PC and at the web page at and these will synchronise across all accounts. However, if I change details of an existing contact on the PC e.g. change the phone number) then this is not synchronised. If I change the details on the web page at then the PCs do get updated. Has anyone any advise how to troubleshoot this problem to ensure that changes to contact details in Outlook 2010 are synchronised correctly across all accounts?

Answer:Outlook 2010 Not Synchronising New Details with MS People Live Account

I think it is a matter of how quickly, or how slowly in this case, the system recognizes the change.

Suggestion only.
After making the change as you described, give it a few hours then check if the change has been synchronised.

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I have recently changed my ISP to BT from Eclipse. Previously Outlook 2010 was configured to allow emails to be downloaded from the Eclipse servers and to enable me to send emails using Outlook 2010 using my Eclipse email address. I also have Outlook configured using IMAP to enable me to download emails from Gmail. I can no longer send emails using my eclipse email account.

Can someone help me to reconfigure Outlook so that I can send and receive emails using the Gmail servers from Outlook 2010 as my primary email source.

I wish to carry on using Outlook 2010 as I have many saved email folders in the account.

Any advice would be gratefully appreciated.



Answer:How do I change my email account to Gmail from Eclipse in Outlook 2010

In "accounts" you simply need to change the default account for sending to the gmail account. Sorry if that's a bit vague but I haven't used outlook for ages (and don't have it).

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