Computer Support Forum

says acess is denied, error 0x00000005, i cant print a thing

Question: says acess is denied, error 0x00000005, i cant print a thing

i cant print, it says access is denied!? when i send something from my computer to the printer, it says access is denied, it also says "error0x00000005" i cant do anything about it except click on the little X.

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Preferred Solution: says acess is denied, error 0x00000005, i cant print a thing

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: says acess is denied, error 0x00000005, i cant print a thing

What program are you using to print from? Are you connected to the printer through a USB cord or is it wireless?

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I have a main server runing Windows Server 2012 R2 and a client compter with Windows 10 Pro on my Network. The client computer was printing fine from HP Laserjet 4015 on the domain controller but later there wasan hitch in printing from the network printer. I removed the network printer "HP LaserJet 4015N" from the client computer and try to re-install it. I call up the printer from the main server but trying to install it on the client computer by double clicking on it, it displayed this message:

"Operation could not be completed (error 0x00000005). Access is Denied.

Please I need help from guy who have experienced this hitch.

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I have a main server runing Windows Server 2012 R2 and a client compter with Windows 10 Pro on my Network. The client computer was printing fine from HP Laserjet 4015 on the domain controller but later there wasan hitch in printing from the network printer. I removed the network printer "HP LaserJet 4015N" from the client computer and try to re-install it. I call up the printer from the main server but trying to install it on the client computer by double clicking on it, it displayed this message:

"Operation could not be completed (error 0x00000005). Access is Denied.

Please I need help from guy who have experienced this hitch.

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Please help! A little info to get this issue resolved: using an administrator account, Windows 7, 64Bit. Approx. 6 laptops connected together with a RAID and printer that needs sharing capabilites, no internet connectivity allowed. When I select the printer
properties or any part of this printer I get an "Operation could not be completed (error 0x00000005). Access denied". I have tried to become the owner and again I get an error message. I am not able to remove device ether. Please let me know if there is any
other information that I need to add to get some help with this issue. i cant find much help online.

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hey guys....hope al of u r doin well

em new here
i have this problem called error 5 acess denied....some times i get cant acess the temp folder...may not have sufficient permissions

i ran kaspersky and found a trojan named backdoor
kaspersky deleted certain files.....i am unable to install or uninstall programs....
i tried to install malwarebytes and somehow it got installed but had bad luck as it didnt detect anything....ran d scan in safe mode too...again no luck....

plz help me...tnx in advance have a gud day

Answer:error 5:Acess denied

Hello ands welcome gopu mate try running these two for starters

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I am trying to copy a new version of an .exe file from a CD to a subfolder on top of the old version of the file in c:\program files.

Every time I do so I get an "error:access denied" message.

I have taken ownership of all files and folders concerned.

I can copy the new file to any other location. I can delete the old file but still, if I try to copy the new file I get the same message

Answer:Error Acess Denied copying to c:\program files

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Every time I start the service from Services, I always get this error:

Windows could not start the Base Filtering Engine service on Local computer.
Error 5: Access is denied.

I tried this code: Reg Query "HKLM\SYSTEM\CurrentControlSet\Services\BFE"> 0 & notepad 0
and this is the outcome:

DisplayName REG_SZ Base Filtering Engine
Group REG_SZ NetworkProvider
ImagePath REG_EXPAND_SZ %systemroot%\system32\svchost.exe -k LocalServiceNoNetwork
Description REG_SZ @%SystemRoot%\system32\bfe.dll,-1002
ObjectName REG_SZ NT AUTHORITY\LocalService
ErrorControl REG_DWORD 0x1
Start REG_DWORD 0x2
Type REG_DWORD 0x20
DependOnService REG_MULTI_SZ RpcSs
ServiceSidType REG_DWORD 0x3
RequiredPrivileges REG_MULTI_SZ SeAuditPrivilege
FailureActions REG_BINARY 805101000000000000000000030000001400000001000000C0D4010001000000E09304000000000000000000

I already uninstalled McAfee before and used McAfee removal tool (MCPR.exe). By the way, my anvtivirus is ESET Smart Security 5.
What can I do? Thanks for any advice.

Answer:Base Filtering Engine could not be started. Error 5: Acess is denied

How to restore Base Filtering Engine manually?

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Problem resolves, restarting server or user comp with this problem. But Net view "ip of my server", show acess denied, error 5, still remains. I want to fix this error at all.

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Hi there,
Storage pool with two storage spaces created using Windows 8 Release Preview and then ported into Windows 8 RTM. I'm now trying to delete one of the storages spaces and getting this access is denied error message.
Any suggestions would be much appreciated.

Answer:Unable to delete Storage Space "Access is Denied" 0x00000005

I solved the problem for me.
Again... No file lock on the storage pool and no application is doing anything with this virtual disk. But it's not possible to remove it from storage spaces. This has nothing to do with ownership of the drive, access rights or an access of a process. I
had a clean windows setup with no programs installed. I'd say that this is a bug of windows!

Anyway here is my solution:
* Opened an explorer with "Computer" open.
* Opened "computer managment" and selected the storage list.
* I selected the storage pool which I wanted to delete but wasn't able to.
* Right click -> format... I think I have chosen NTFS but it's not so important...
* Warning that the drive is in use (what a nonsense) -> yes yes ok
* waited a few seconds until the bar with the free space disappeared at the "Computer" folder for this drive (on the explorer).
* stopped the format process. some error msgs that this couldn't be canceled and then he said he couldn't finish... (wtf ;))
* then back to the storage spaces overview... manage storage spaces... delete storage pool... pool disappeared... finish

hope this helps someone

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Question: acess denied

hi guys
just got a new lap top here and im trying to transfer some files to it from an external hard drive i keep getting the message access denied on this ? can any one help with some advice im using vista home premium
thanks in advance centscotsman

Answer:acess denied

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Question: Acess Denied

Hi all! As most of you know windows always has problems I am having some right now that are sorta of stumping me so please help :beard:

1) I have recently obtained NFSMW but when I used sd4hider I must have messed something up because when I restarted afterwards it would reboot when it got to the login screen so I went to safe mode and did tons of stuff and it stopped but it kept doing it later so I got angry and did a repair install it kept stopping at 34 minutes (with all usb things unplugged) until I disconnected my second drive but now whenever I change something in msconfig and hit apply it says acess denied and from the event log its denying windows updates it even denies msconfig when I log into the safe mode admin account so what should I do?

2) I just recently switched to bitspirit and its speeds are fablous but I noticed that when I start windows the tcpsvcs.exe consumes about 50% of the cpu until I kill the process so any ideas if I should disable it or do something to keep from eating my cpu?

I know I more problems but I can't remember them now but I'll add them to this thread once I remeber

Answer:Acess Denied

Next time try actually buying the game instead of trying to bypass the CD1 by using a virtual drive hider. Sheesh. You somehow fubarred up your OS with sd4hider and your ide slave is now considered to be a virtual drive in your registry???? I would suggest that you go into safe mode and save all your critical data and do a fresh install. If repair didn't work your OS is toast. I'm sure there is a big thrill in torrent pirating software but this is not the forum to use because the rules forbid illegal activityand its results . I would suggest that the Admin close this thread ASAP.

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I have no control panel, no access to task mgr, selective internet connection, administrative restrictions all over the place, I reinstalled MS XP in repair. I am on secunia and notice numerous updates are needed, I will begin installing. Should I run combofix?

Meanwhile, HJT LOG

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:19 PM, on 9/17/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.

Boot mode: Normal

Running processes:
C:\Program Files\Network Monitor\netmon.exe

C:\Program Files\Viewpoint\View... Read more

Answer:Acess Denied All Over

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So i have a secondary hard drive in my computer and Vista sees the drive but when i try to open it it tell me access is denied. this just started recently. i have used this drive for over 2 years now flawlessly. i have tried everything i can think of. any ideas? by the way when i go to properties it shows that the drive isnt using any space and it has no space available... thanks in advance.

Answer:G: Acess is denied?

I've seen this issue and if the drive has been working and no security permissions have changed then your looking at a bad drive. One thing I do is put the drive in a USB enclosure and see if it can be accessed that way. If it doesn't spin up you are probably looking at a bad drive.

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Question: Acess Denied

Hi all

I am using Windows Xp SP3 on my laptop
I have locked my folder name "game" in drive E:\ using cacls command in command prompt.

C:\Documents and Settings\Administrator>cacls E:\game /E /P everyone:n,

after using this command my folder "game" in drive E is locked, but it now when i want to unlock it using everyone:f,, it is showing Acess Denied.
I have tried /C /G /T every option, but it is always showing acess denied.

Please suggest me the correct procedure to open my file "game"


Answer:Acess Denied

You shouldn't have locked it by using 'everyone', because 'everyone' includes administrator. Thats why you cannot undo the setting, because administrator doesnt have privilege to unlock it.

The only thing I could think of is to boot with the XP disc, choose Repair and I think there is a choice for a command prompt somewhere. And try the cacls unlock command there.

If this is successful, then you can lock it again using the 'users' group. That would bar anyone except administrators.

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Question: 403: Acess Denied

This is the only page I can access as I get the above message when trying to log in.

Was fine earlier??

Any ideas, or are the servers down??

Answer:403: Acess Denied

What are you trying to log-in to?

Microsoft Windows Outreach

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Question: Acess Denied

I am signed in as the admin on my computer but it is not letting me access C:/ drive and it will not let me open any of the folders in documents b/c it says Im not signed in as Admin. How do I fix this?



Answer:Acess Denied

hi and welcome to TSF this may give you more info on admin rights

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Question: Acess Denied?

I am running Vista Home Premium 32-bit and everything was going great until I installed AIM and MSN Messenger last, the connection icon on the lower-right hand side of the screen shows a red x through it...even when I am connected...when I attempt to check out my "Network and Connection" window which shows my different connections...I get the message "access denied" with no usual picture showing my PC then my router then the Internet with the green line showing connection...i've searched around a bit and seen others with this problem...but no real solution...heard something regarding installing AIM with UAC turned on, because I turned it off first thing....anyone else had this problem and found a genuine solution? Thanks!

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First time poster, My apologies if this thread has been posted earlier, i have seen similar threads but have not found a resolution, windows vista home premium x32, i recently have been unable to add printers, each time i receive the same error msg- "Windows can't open Add Printer. The local print spooler is not running. Please restart the spooler or restart the machine." I have attempted to restart service in Admin mode through run_rt click run as admin, deleted all print drivers but all attempts have been unsuccessful, all attempts end in error 5- access denied although i am the admin on the system
any help would be much appreciated, thanks in advance

i have a canon pixma mp500 all in one printer

Answer:cannot restart print spooler error 5 permission denied

Did you update the firmware for Wds Vista .....?

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When I try to download Windows service pac 3 I get it downloade, but when it trys to install I get an "Access Denied" message and will not compete.

Answer:servicepac3 acess denied

Worth reviewing:Windows Xp Service Pack 3 (sp3) Information - AumHa Forums ? Windows XP Service Pack 3 (SP3) Installation Guide - HP Instructions for SP3 - System manufacturer and model?Louis

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Tried to install the final sp3 version from window updater today. Got about halfway and got an error saying "Access is denied" the rest of the installation was cancelled and then rolled back.

Any idea what when erong and - more importantly - how to fix it?


Answer:xp sp3 install: acess is denied!

Welcome to TSF....

That one was with windows update and sometimes it does give a bit of a hassle. Here is the full version to download and then you can install it.

Windows XP Service Pack 3 Download

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I have a few folders in my C:\windows\temp folder that no matter what I try I can't delete them. I constantly get this message:

Cannot Delete: Acess denied
Make sure the disk is not full or write-protected and that the file is not currently in use.

Even when booted into safemode I can't delete them or open them. I've tried logging into all the different screen names on the computer and deleting them that way, but to no avail. I've also logged on as the administrator and that still hasn't worked. Is there any way I can get rid of these things?

Answer:Acess Denied cannot delete.

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i have just tried to download firefox browser from this site and all went ok until wizard tried to install it-it came up with -acess denied- any ideas ??

Answer:firefox-acess denied ?

corupt download retry download and then reinstall

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recently i had installed a drive lock software, i used it to lock my d drive... on unlocking it it showed me successfully unlocked but when i click on my d:\ it gave a access denied message...den i uninstalled d software but on restarting it gives a access denied message for desktop too and neither i cant view my desktop nor start menu and taskbar...m using task manager to operate.. i tried system restore through safe mode..but it prompted a message saying changes to d:\ could not be reversed as it was remotely turned off...plz help me out....

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i just got a virus... ADW ACCOONA.B and when i went to delete the file manually, it said acess denied, now I am the admin on this system, and I decide what is acessable, not the virus, and i was wondering if there was a way to change the permissions? detailed help is appreciated

Answer:Solved: acess denied....

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I removed this file from the computer but when i went to empty the recycling bin it gave me that god damned "Error Deleting File Or Folder" warning . Is there any way of getting around this. (Windows XP Home ed.) Oh by the way...It shows as hidden as well as the other files that are in there...

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I am the only user on my laptop and am the admin. If i try to delete some files, programs, or icons i get an "access is denied ; C: is not accessible" How do i fix this?

Answer:acess is denied to C: drive

All files? or specific files?

- If specific locked files, you could 'Take ownership' of the file. (Google 'How to Take Ownership of a file windows 7')
- You could also try logging on as the local 'Administrator' (If account is active) and see if it still denies you.


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I having problems with my desktop. A couple of weeks ago I turned on my computer and found that most of my desktop icons were missing. In addition, I got an error message C:\ad80e7a15524637e9ccf9675052f\desktop is not accesible access denied. I cannot create shortcuts or add folders to my desktop. I ran a scan and there were no viruses or spy/malware. There is a file with the above string in my C: drive with a desktop folder which I cannot access. I don't know if this file is the problem or if it is needed on my computer. Would appreciate any help on this issue. Thanks in advance.


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Hi everyone,About 3 weeks ago I took my laptop (Dell Inspiron 6400, OS Windows Vista) to be fixed. It had a problem that I thought would be related to the screen but finally it was the motherboard.The man who fixed it had another laptop just like mine but almost new. He changed a couple of things, then inserted my old laptop's cards (RAM and so) and gave it to me.I had forgotten my windows password, so he recommended me to use one of those programs to recover it, I did it and now I'm the admin of my laptop.Everything seemed to be fine until I plugged a usb flash card in one of the ports. The computer recognises the device, as well as memory cards or external hard disks, but it denies me the access to any of them. I can however use my printer, even my joystick using the same port(s).I tried changing the permissions, it will not allow me. Everytime I plug any flash card that works in every other computer and I know it's not empty, it tells me it's empty. It shows even the name of the flash card but denies any access to it.I uninstalled and installed again the controllers, even in safe mode, with the same result. I ran the antimalware and the antivirus programs in safe mode as well, nothing changed.A couple of strange things that I noticed and may be useful: my old laptop used to have only a C:\ drive with windows and so on and a D:\ drive with the recovery files. Now it's got 2 more drives. One is 2GB big and totally empty (I can use it with no problem)... Read more

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I'm wondering if anyone might be able to shed some light on why I am getting the following such errors when running a robocopy batch file (as administrator) which cause the backup script to stall (- albeit temporarily):

2013/07/30 21:10:43 ERROR 5 (0x00000005) Copying File C:\Users\Tim\My Documents\Harey 8-128.jpg
Access is denied.

Waiting 30 seconds... Retrying...

2013/07/30 21:12:20 ERROR 5 (0x00000005) Copying File C:\Users\Tim\My Documents\TimsData\Year1.pdf
Access is denied.

Waiting 30 seconds... Retrying...

2013/07/30 21:15:27 ERROR 5 (0x00000005) Copying File C:\Users\Tim\My Documents\TimsData\Tim\Heddon's Mouth - Printable Walk - South West Coast Path.htm
Access is denied.

Waiting 30 seconds... Retrying...

I am using the following backup command:

robocopy "%srcPath%\My Documents" "%dstPath%\My Documents" /b /v /ts /fp /bytes /tee /e /dcopy:t /copy:dt /a-:sh /xf desktop.* /np /log+:%logPath%\mwk1log.txt
I realise that if I limit the retries and wait time from the defaults the stall time will be shortened and the file(s) skipped. However, that does not resolve the issue why robocopy is having a problem copying the file(s).

I have found that if the erroring files are moved from the source location to the desktop, the following errors arethen recorded in the log:

2013/07/30 21:11:13 ERROR 2 (0x00000002) Copying File C:\Users\Tim\My Documents\Harey 8-128.jpg
The sys... Read more

Answer:Robocopy Backup - ERROR 5 (0x00000005)


I have seen instances of a bug with the dcopy:t switch - try the script without that switch. You could also try the COPY:DATSOU switch, although I'm unclear if that copies the folder time stamps too.

robocopy "%srcPath%\My Documents" "%dstPath%\My Documents" /b /v /ts /fp /bytes /tee /e /copy:dt /a-:sh /xf desktop.* /np /log+:%logPath%\mwk1log.txt

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I am about to give up, I cannot get my wife's computer to let me access her files Via the network (I want to be able to access all her files not just a few.) I have 3 other machines on the network, no problems accessing the files on them, There are 4 computers on the network, all are running windows 7 , all have the same workgroup name, all have the same homegroup password, I have shared all the drives on wife's computer, even shared folders in the homegroup, still no joy, have set permissions till I am blue in the face. I have no idea why windows 7 has so much security, I have no info on any of my computers that requires that level of security, I wish I could just disable it, I never had any problems with Windows XP, I may go back to it for this reason. Thanks

Answer:Acess Denied on Wife's Computer

Quote: Originally Posted by Railroadertwo

I am about to give up, I cannot get my wife's computer to let me access her files Via the network (I want to be able to access all her files not just a few.) I have 3 other machines on the network, no problems accessing the files on them, There are 4 computers on the network, all are running windows 7 , all have the same workgroup name, all have the same homegroup password, I have shared all the drives on wife's computer, even shared folders in the homegroup, still no joy, have set permissions till I am blue in the face. I have no idea why windows 7 has so much security, I have no info on any of my computers that requires that level of security, I wish I could just disable it, I never had any problems with Windows XP, I may go back to it for this reason. Thanks

You mention workgroup first then homegroup. If you are running homegroup it has sharing issues on some systems (esp older hardware). If homegroup you can test to see if this is the problem by creating a new network connection using workgroup. If it works you can disable IPv6 and homegroup;.

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any body can help me here... after this command with doscommand XCOPY MEL D: /O    my hardrive d: is not acessible Acess is DEnied.. and no longer to access but  in disk management detectecd my hardisk but cant open..  did i damage my drive? ownership and ACL information?how to solve this please............

Answer:My drive d: is not acessible Acess is DEnied..

Can you please make your post a little clearer. What have you done to your drive? Whats happening? Can you give us your full system specifications.

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I can not access my computer. There is a message that client...

Answer:I can not access my computer. It says that the acess is denied.

Please complete your post ......

Or at least provide more detail.


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After a recent successful in place upgrade of my Win7 64 machine to correct OS problems (earlier thread), I'm running into some really odd OS behavior pertaining to automated backups from my machine to my wife's Win7 second hard drive and external hard drive--both of which I have established 'everyone' sharing read/write rights. Keep in mind that prior to the in place upgrade I did not see any of the following problems.

First, Second Copy 8 displays 'access denied' and 'failure to open' log errors. However, when I check the target destination files in question they are date stamped that evening so it seems despite the error they were properly copied.

Second, I'm receiving (paraphrased) 'program requires intervention' warning emails during the day on my phone from Acronis. However, when I check the target destination locations the images are properly date stamped.

Does this make sense to anyone?


Answer:Very strange 'Acess denied' behavior


No. No sense.

However, did you examine the event logs at the time of the errors? start > eventvwr.exe

I could suggest trying to copy the same files with another utility such as BeyondCompare (free trial) from ScooterSoftware. It is very good at copying, comparing and logging errors as files are copied from one directory to another. If you do get an error during copy, visit the event log to see if you are having any drive problems.

CHKDSK of course.

Just a suggestion.

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Trying to get a new Vista machine to print to a shared printer on an XP machine. Vista can see the printer on the XP machine and when I double click it says access denied. The printer is set for sharing and other XP machines print to it. When I click on add printer it says I am not authorized even though I am on an administrator account. I can see and open files, just can't get to the printer????

Answer:Acess denied, not authorized - Vista

Take a look at Post #2 in this thread -

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I don't like Vista much! But having said that I must learn.
I was looking for a file that I had created a few days back. I opened Windows Explorer and then I noticed that several folders are locked. For instance, Documents and Settings, My documents and others. I do not have a password set as I am the only user basically. When I try to acess one of those folders I get the message that that folder is not available, Acess Denied. How can I unlock these folders? I've had Vista about a month or maybe two.


Answer:some folders locked, Acess denied

Perhaps this tutorial will help you TVguy.


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Tried to install a program that needed updating. I keep getting access denied. I have uninstalled my virus control, firewalls undone, ran as administrator and searched online but nothing!! My husband has windows 7 and it installed fine. Just don't know what else to do!!!!

Answer:defaultfeature defaultcomponent acess denied

When do you get access denied? During the installed or Between?

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I am trying to backup files from my laptop to my desktop over a wireless connection. i get this message everytime i try to copy a file to my desktop. any ideas both are using xp sp2

Answer:cannot copy (filename) acess denied

Is it a file you have created?

If you right-click the file and choose properties, then go to the security tab, user group Administrators should have Full Control on the file in question. It could be that the file was created by another user or program and you are not included in the Administrators group for some reason, but you give yourself Full Control for here anyway.

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hi. first time posting on here. so i think my computer has a virus im not sure though. when i try to install programs it says i don't have access to certain parts of the registry when i actually do im the admin but that's the least of my worries i tried to update my graphics card drivers with geforce experience (program for nvidia gpus) and it wouldnt let me install it so i uninstalled the drivers completely  and then when i tried to install them through the device manger it says that access is denied ive tried icacls commands to take ownership of the entire C:\ drive (SSD which is my boot drive) but my other drive doesnt seem to have any problems like this (HDD for games and stuff) im thinking this may be a vbs script because of cheats ive downloaded for a game once im not sure though i dont really think thats it. please help and reply. thanks

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First I want to thank you for whatever help you can give me...

I have a friends gateway desktop computer running windows 98, It has a pentium 2 processor (450megs) with 128megs of ram. when ever I click on a desktop or any icons in the control panel i get an error box with a red X in that says "access to the specified device, path, or file is denied" I have tried to even get to property manager but get the same message. Now I am blocked from even getting online. I have ran the virus program (panda titanium), ad-aware, spybot, window washer, and now hijackthis. I cant seem to find the problem. I have cleaned the spyware out and did an online virus scan @ trendmicro housecalls. I am adding the hijackthis log file. Im at the end of my rope and about to just reformat the hard drive. although i really do not want to loose the infromation i have on there. I also have something that comes up in the task manager that just says "control" before i can do anything i have to end task on that. or my cpu freezes. Thank You Kat

Logfile of HijackThis v1.97.7
Scan saved at 11:15:11 PM, on 12/27/03
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\EXPL... Read more

Answer:acess denied to system files

You didn't say if this is a new problem or something thats been going on for awhile. but....
if this is new, and you have a fairly good idea of when it started there is something to try before a reformat.When you boot up go to your options screen,
usually you do this by pressing F8 or in some cases Ctrl, select command prompt only.
at the prompt type scanreg /fix
pick a date before the problem started. let it run and then reboot. see if that fixed it.
if that doesn't fix it another thing to try (last resort before a reformat) replace your system.dat file with system.1st (this file is a backup up the VERY first time windows was installed on that system and can be found in your root directory. as I said this is a LAST resort, this will set your pc back to its first start up.
hope this helps

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I am getting redirected on the internet after a virus and I suspected the hosts file needed to be checked. strangely, there are 6 files in the etc folder but only 5 can be seen.(show hidden file option is activated) one file was a hosts.txt and when I tried to remove the .txt, it said file already exists. After a restart the .txt part corrected itself but problem still exists.

What should I do now?

Answer:Hosts file hidden and acess denied

The virus could have done more then just mess with your HOST file.

Please read all of the following instructions found here: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help
After reading all of the instructions found above post the required logs here: Virus/Trojan/Spyware Help - Tech Support Forum

Do not post any logs here!

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About 2 hours ago I turned on my computer only to find it was taking an unusually longer time to start up. When it finally did there were no icons on my desktop, no internet connection, no audio, and an error message saying
"Location Not Accessible- C:\system32\config\systemprofile\desktop not accessible- access denied"

Or at least as far as i can remember.

The taskmanager said there were 28 processes running but only 3 were shows in the process list and only a few services were running. When i tried to start an it would just prompt me to an error message saying access denied.

I'v looked for solutions online and I have tried running in safe mode and typing "SFC /SCANNOW" in cmd promt but it did not fix it. I also system restore but it is an administrative process and My computer will not allow me to run any administrative programs.

I have also tried creating a new profile but, alas, it was an administrative program. So it did nothing.

I only have 1 account and it is the creator/owner/ administrator.

I have no windows dvd or startup cd because my computer came with the OS preinstalled.

I'm guessing this problem self inflicted when i mistakingly ran a registry cleaner, regcure, yesterday.

If anyone has any suggestions or comments, please reply, thanks


Answer:Location Not Accessible: Desktop acess denied

7 more replies
Relevance 61.91%

When I first converted from Win 7, Win 10 transferred my main ACCT: Patrick
But, the boot time became so elongated, the net gave me some tips but to so, I had to use SAFE BOOT. But the old F8 would not work so I used the MSCONFIG. But, then Win 10 CREATED a new account using my email and password I had for Microsoft Live web site, DELETED MY OLD PATRICK AND REAL ADMIN ACCT. It took considerable time to figure the PW it was looking for.
So went back to regular boot, renamed the EMAIL name to the original PATRICK acct as it had been deleted,
They did give me ADMIN rights but that rarely works when you do some heavy lifting.
This leaves me with ONE ACCT, PATRICK with ADMIN RIGHTS, not with full ADMIN privileges.

So, lets create a REAL Admin account.
Net says: in DOS mode, net user administrator /active:yes
Wrong, access denied
tried: net user patrick /active:yes
Wrong, access deniedWhen I was converted, it converted the Home Premium to Home.
Anyone know how to CREATE a REAL ADMIN on "Home"?

Answer:Need to create an ADMINISTRATOR ACCT but get ACESS DENIED

Hi jagman, welcome to Ten Forums. This is from the tutorial forum. Administrator account - Enable or Disable in Windows 10 - Windows 10 Forums. Try Option 4. Once you are in the admin account you should be able to create the user and rights you want.

1 more replies
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I have a number of "Public" folders that give an error when trying to open...also have a little "lock" icon next to them as in jpg attached.

Is this normal and if do I fix/repair these folders to open on request ?


Answer:Some 'Public' folders won't open - acess denied ?

Quote: Originally Posted by trinaz

I have a number of "Public" folders that give an error when trying to open...also have a little "lock" icon next to them as in jpg attached.

Is this normal and if do I fix/repair these folders to open on request ?


In general high lighting the folder then just going to the "share with" tab then adding "type in"> "Everyone" to the "shared with" list should give you access to those files. You may need to enable Pubic folder sharing in the Advanced Sharing settings as well.

1 more replies
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Is there a 3rd party utility that will allow me to change permissions of files & folders? I have done everything that should give me acces to a dll file I am trying to copy. I have ownership of the file, and I am logged on as an administrator. I can't open or copy the file.When I change permission to full access using the properties/advanced/permissions tab, all the checkmarks disappear when I click apply. Windows will not let me change permission for the file or the destination folder program files(x86)\game. According to all the forums I have looked at, I should have permission. I don't. Please help!

Answer:Acess denied after taking ownership as admin

That probably means that the file is in use - either access it from the Repair Environment, or try using Safe Mode.
The other possibility is that the permissions are locked by the parent folder.

Try using this command to see what the permissions actually are....

ICACLS <path>\<filename>

post the results, and we can all see what's happening then.

1 more replies
Relevance 61.91%

When I first converted from Win 7, Win 10 transferred my main ACCT: Patrick
But, the boot time became so elongated, the net gave me some tips but to so, I had to use SAFE BOOT. But the old F8 would not work so I used the MSCONFIG. But, then Win 10 CREATED a new account using my email and password I had for Microsoft Live web site, DELETED MY OLD PATRICK AND REAL ADMIN ACCT. It took considerable time to figure the PW it was looking for.
So went back to regular boot, renamed the EMAIL name to the original PATRICK acct as it had been deleted,
They did give me ADMIN rights but that rarely works when you do some heavy lifting.
This leaves me with ONE ACCT, PATRICK with ADMIN RIGHTS, not with full ADMIN privileges.

So, lets create a REAL Admin account.
Net says: in DOS mode, net user administrator /active:yes
Wrong, access denied
tried: net user patrick /active:yes
Wrong, access deniedWhen I was converted, it converted the Home Premium to Home.
Anyone know how to CREATE a REAL ADMIN on "Home"?

Answer:Need to create an ADMINISTRATOR ACCT but get ACESS DENIED

Hi jagman, welcome to Ten Forums. This is from the tutorial forum. Administrator account - Enable or Disable in Windows 10 - Windows 10 Forums. Try Option 4. Once you are in the admin account you should be able to create the user and rights you want.

3 more replies
Relevance 61.5%

Can someone please help me?
My front jack panels wont work so i decided to download Realtek Hd Audio Codec. While it was setting up, it said that there is an error. (error 0x00000005)

Also, I am using a windows 7 32bit

Please help me. I need to plugin my headset for gaming.


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I'm trying to robocopy a large folder from the command line (run as Administrator) and on certain files I get an error 5 "Access Denied." Looking at the files' security reveals that the only user with access is a garbled, nonsensical user name as seen here:

I tried using the takeown command to take ownership from the command line but this had no effect. I tried deleting this user but it tells me that the permissions are inherited (even though the folder in which the file exists does not have this garbled user) Is there another command I can use to fix this? I have several hundred files in this folder with the same problem.

Answer:Robocopy ERROR 5 (0x00000005) and Corrupted User Permissions

I figured out the solution. I ran these commands on the directories:

takeown.exe /F * /A /R /D Y
icacls.exe * /grant Everyone:(F) /grant Guests:(F) /grant Users:(F) /T /C /Q

1 more replies
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I seem to have elimated the pop up temporarily by deleting a couple of trojans etc in my syst32 folder. Now they've gone into the system volume information and the pop ups etc are back. I've found the system volume information file but its denying me access.
How do i get into it and delete the trojans/virus

heres a copy of the hijak files incase i misd sumthin

thank u

Logfile of HijackThis v1.99.1
Scan saved at 9:24:04 PM, on 2/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Trend Micro\OfficeScan\PCCSRV\web\service\ofcservice.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\WINDOWS\FNTS~1\mscon... Read more

Answer:Solved: acess to system volume information denied

13 more replies
Relevance 61.09%
Answer:Trying to extract rar into program files in a folder, acess denied.

does it ask for a password??

3 more replies
Relevance 60.68%

The following is the issue i am facing while sending e-mail through microsoft outlook.

"Your message did not reach some or all of the intended recipients.

Subject: NASHiCS Conference and Exhibition 2011
Sent: 02/08/2011 11:45

The following recipient(s) cannot be reached:

'[email protected]' on 02/08/2011 11:45
554 5.7.1 <[email protected]>: Relay access denied"

It is being automatically sent by the system administrator...

Answer:Microsoft outlook - not able to send e-mail- (Relay acess denied)

Is this work email you are trying to send while out of the office network?

3 more replies
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I have a hp envy 15 laptop with a finger print sign in. I got blocked for to many failed trys. It's asking for a pin. it's says for windows. I've tried every password I can think of and none of them work. I reset my Microsoft password. I tried to use it
and it still wants a pin. there's a sticker that says I have windows 8. but I think i'm operating on windows 10. how do I get a pin for it?

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All of the sudden I am getting error number 5- an error occurred while attempting to verify the maximum number of users allowed by the program.

I tried reinstalling the program and Iím still getting the same message. Of course I am in the middle of a project and I need to get into my program. Has anyone got any ideas?

Answer:The Print Shop 6 - "Error 5 - Access denied"

You need to replace a file to resolve the error. Here's a link to the file and solution:

1 more replies
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Hello, I have jsut scanned my computer with my anti virus bitdefender internet security 2009, and it found 291 password protected items. It says beside on the logfile (Not scanned). Here is the bitdefender logfile.

Product : BitDefender Internet Security 2009
Version : BitDefender UIScanner v.12
Scanning task : Deep System Scan
Log date : 8/5/2009 3:32:06 PM
Log path : C:\Documents and Settings\All Users\Application Data\Bitdefender\Desktop\Profiles\Logs\deep_scan\1249511526_1_02.xml

Scan Paths:

Path 0000: C:\
Path 0001: D:\

Scan Options:
Scan for viruses : Yes
Scan for adware : Yes
Scan for spyware : Yes
Scan for applications : Yes
Scan for dialers : Yes
Scan for rootkits : Yes

Target Selection Options:
Scan registry keys : Yes
Scan cookies : Yes
Scan boot sectors : Yes
Scan memory processes : Yes
Scan archives : Yes
Scan runtime packers : Yes
Scan emails : No
Scan all files : Yes
Heuristic Scan : Yes
Scanned extensions :
Excluded extensions :

Target Processing:
Default action for infected objects : Disinfect
Default action for suspicious objects : None
Default action for hidden objects : None
Default action for encrypted infected objects : None
Default action for encrypted suspicious objects : None
Default action for password-protected objects : Log as not scanned

Scan engines summary
Number of virus signatures : 3833887
Archive plugins : 45
Email plugins : 6
Scan plugins : 13
System plugins : 5
Unpack plugins : 7

Overall scan summary
Scanned items : 546405
I... Read more

Answer:I got a virus, Not letting me scan or delete saying "Acess denied"

16 more replies
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First post on this forum, that I discovered by chance looking for an answer to my problem, so Hi everybody

I recently changed the Graphic Card on a computer running on Windows 7 64 bits, SP1 (from a Geforce 760 to a Geforce 560Ti)
I had a huge amount of problems doing so: after uninstalling the drivers of the precedent card and installing the new one (both coming from the Nvidia website), the computer simply couldn't find the new or the ancient GC!! Or it did find it, but "couldn't access it" or "hadn't access to it" (sorry, don't know the exact terms, the OS is set to French).

Anyway after half a day of trial and errors, I finally managed to install it in safe mod, and I thought that everything was -finally- okay.

Then, a few days later, it appeared that the "couldn't access device" was now spreading in the whole computer: I can't even install or use a single USB device.
I tried the USB drivers - general fixes for problems that you advice, three times without success: it still have the same problems.
I can't totally install USB devices (and all devices, I assume from the GC incident) even on safe mod.

Oh, and on top of that, the windows restoration system doesn't work: I would have tried to go before the GC change to see if everything was working.

I also checked the famous SP1 USB driver problem, but it doesn't seems to fixt it (the .exe find no problems).

EDIT: more info:
1) I checked the UAC, the slider is all t... Read more

Answer:General drivers problem "device acess denied"

I would scan the machine for malware first thing.

Are you able to run system restore from safe mode?

2 more replies
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Why in the flying heck can I NOT get into my documents and settings on MY OWN COMPUTER?!!!?? I tried changing the permissions, but it won't let me save the changes, "Access is Denied" I'm about to wipe this darn thing and install XP..

This Vista is tickin me off!!! I'M tryin to help my buddy track down and delete a suspicious file on his laptop.. If this was XP, I would have NO darn problem getting around here... :freak:

Answer:Doc and Settings "Acess Denied" ?!?! (Vista, MY COMPUTER!)

Not a hardware question. Moved to Windows.

Have you read my thread in the Sticky Index here?

That should clear up on how to get the permissions correctly.

2 more replies
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The reply did not work so I will try to start a question instead:

Question: You wrote:

In short:
My permissions were all fine, so if anyone has trouble resolving the issue after sorting permissions then make sure you try fully disabling your anti-virus / anti-spyware / firewall applications, because that was the cause for me.

In detail:
Failed to install this application
- on Windows 8.1 x64
- Get error message "Unable To Execute Files In The Temporary Directory. Setup Aborted. Error 5: Access Is Denied."

First Candidate Solution
The issue turns out to NOT be security rights on the Temp folder

ESET Smart Security HIPS Advanced Memory Scanner is the cause

Instead, I went and turned off all the ESS protections one by one and it turned out to be HIPS that is causing this false positive. 
In fact, it is the Advanced Memory Scanner option under HIPS that is causing the error, while the application in question is legit (using Inno Setup and presumably trying to write to the user temp folder, not sure whether just logs or to execute from there)

Furthermore, Smart Security logs have no entries under HIPS even though I ticked "Log all blocked operations" under the HIPS "Advanced setup" -... Read more

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I have locked by D,E drive using cacls command. But now I am not able to unlock it. What ever I do it is giving me " Access Denied" error message. Can somebody help me soon.........

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where do i go when I start computer up to change size of evrything
crashed then came back on in hugh print icons etc.

Answer:every thing is in hugh print

6 more replies
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I have been trying to setup a postscript printer on port "File:" so I can print anything from a webpage to a file for running through Acrobat 8 Distiller. When I first install the print to file, it works fine until I reboot the computer. Every time I print to this printer after the reboot, I get a pop-up box titled "Local Port" with the message "Cannot Print to File: Access Denied". I gather it is a permission problem of some sort as I can log onto the Administrator user-id and it prints to file fine. Any ideas on what permissions I need to set this printer to in order for it to work under a standard user-id?

Using Windows Vista Ultimate X64.


Answer:Error "Could Not Open The File: Access Denied" setting up print to file

I have given up finding a solution to the problem. I no longer use Adobe Acrobat Professional full as I have tried both updates 8.0.1 & 8.0.2 to no avail, and is now unsupported as Adobe is up to version 9 of this software. I have opted for a freeware solution, so I have uninstalled Adobe Acrobat Professional and installed the freeware CUTEPDF Writer at It works beautifully on Vista X64 on all documents, including Microsoft Word and Scanned Images and Photos. I'm very happy with the results.

1 more replies
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I have a Gateway tower running Windows 7 Home Premium with an Epson printer direct connected via USB. I also run an HP laptop running Vista Home Premium. I have a Netgear RangeMax router. Sharing is activated for printers on the Gateway. The HP can access the internet. The HP can see the Gateway. But the printer is not there. When I try to add a printer on the HP it finds none.

That's the major problem, I would love to be able to print from the laptop.

The second issue is watching a video on the HP is painful, constantly pausing as it buffers the video. I purposely bought the Netgear so we wouldn't have that issue and there are only the two computers on it.

Thanks for any help, particularly with the printing issue.


Answer:Can't print to network printer plus one other thing...

16 more replies
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Can anyone tell me if I am able to use just a black ink cartridge, instead of a black and colour together in a Hewlett Packard Deskjet 610c.

I have asked a couple of people and they said no, maybe. Then I contacted Hewlett Packard and the person whom I spoke to, said an unsure yes.

Is there something else I need to do? I have tried to print using the black ink cartridge and it doesn't work.

Ta much

Answer:Can't Print a Thing - Lots of Work To Do

Try printing a test page from the printer's properties dialog box. If you can't print one, then that should answer your question.

3 more replies
Relevance 52.07%

Guys ! Can You help me ? How can I set auto time in excel ? It's to important to me . guys please help me :( .

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I have a strange problem and cannot find an answer.

I have a workstation, NT 4.0 SP6a with local Panasonic KX-11124i printer. When the user tries to print she gets an access denied message. I signed on as Administrator and got the same message, signed on to the network as myself and got the same message.

The history...

Originally, we had this printer and an HP4000 shared off her port with and A/B box. Everything was working fine. We moved the HP4000 to the network and got rid of the switch box. The Panasonic was connected directly to her PC. Since then she cannot print.

If I boot into DOS with a DOS disk and do "dir >lpt1" it prints fine. So the problem is in NT. I have deleted the printer, including registry entries and driver dll files. No help. I found an article on Microsoft about deleting the registry key with the Jet Direct monitor entry. I did this, but it did not fix it.

I deleted all of her printers and just put the Panasonic on....same problem. I tried different port settings in the BIOS. No change at all. I ran service pack again, I ran Ad-aware, I deleted .tmp files and anything else I could think of to clean up her machine.

Ideas??? Help!!!


Answer:NT 4.0 - Cannot print, access denied

9 more replies
Relevance 50.84%

I have a Vista laptop with Home Premium that is connected to a router wirelessly and a Mac Os X also connected wirelessly, The Mac has a Cannon Pixma MP500 connected by usb. My laptop sees the Mac and the printer but I get an "access denied" when I try to print to it from my Vista Laptop. I've tried Bonjour and the same thing happens. The Mac is set to share the printer.
I have googled this problem and have found others with the same thing but no answers. I hope someone knows the solution.

Answer:Access Denied when trying to print from Vista to Mac

Most likely is a firewall blocking the access. It could also simply be account restrictions on the Mac.

1 more replies
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I have done some searching around, but can't find a solution to this problem.
My printer is in for repairs and I want to print to file. I get "Could not open the file: Access denied."

Answer:Print to file: Access denied

See this Print to file - access denied - Tech Support Guy Forums

9 more replies
Relevance 50.84%

I purchased, for home use by me, The Print Shop 6.0 Deluxe, a few years ago. I have a new Dell computer and successfully installed the program on the computer which is running Windows XP. When I tried to start the program I got the following error notice: The following error occurred while attempting to verify the maximum number of users allowed by the program. Error Number 5 Access is denied.
I have looked through all troubleshooting quides, looked at their site on line, called the company (they won't help), and I don't find any information anywhere how to gain access to my program. Would appreciate any help.....

Answer:The Print Shop 6.0 Access Denied

16 more replies
Relevance 50.84%

I used an "elevated command prompt" (that is what it is named as a desktop icon)
Why is access denied?
Karen's directory printer produces an essentially blank sheet. Why is that?

Answer:"access is denied' DIR > PRINT.TXT

I tried the redirection with other directories, and stumbled onto the reason it didn't work for the optical disk I wanted a listing of. The dir > list.txt tries to write to the disk, which of course it cannot do. It is obvious to me now, but not at first. The mystery of why Karen's directory printer produced a blank remains.

1 more replies
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I've long had a large problem when using Vista and now Windows 7. I get access denied problems when creating, accessing or searching for files that I have access to or should have access to. It is wasting a large amount of time and creating many problems, and has for a long time. I searched this site and did not find anything to solve this problem, and have searched the internet periodically and never found a workable answer.

I'm using Windows 7 Home Premium. I'm an administrator on the computer.

As an example, I went to and chose "File..Print" for a test. In the dialog box I clicked "Print to File". The next dialog box asked me to provide a file name which I gave as "C:\TestPrint.htm". I then received a message "Could not open the file. Access is denied." with the title bar saying "Local Port". I looked under the Properties-Security tab for the C drive and Administrators have full control. Why am I denied access and how do I solve it?

I also run into this access problem when searching for files on my computer. When I search in file mgr (Windows Explorer), it does not search folders where access is denied at first. As an example, I was searching for a database (mdf) file. The search did not find the file. So I thought for a while and stumbled around the file mgr and found it in deep under several sub-directories. When I clicked on the folder where the file was, a message said access was denied and t... Read more

Answer:Print to file - access denied

13 more replies
Relevance 50.84%

I am trying to fix my cousin's computer. It's a Dell Inspiron Duo and it's giving me the fits.

Here are the major problems with the computer

Cannot run executables in regular mode
Except in Safe Mode. They do work in Safe Mode.
Get this error message: "The specified service does not exist as an installed service" whenever I do in regular mode

Device Manage appears blank
Also in safe mode

USB Drives are not recognized
Also in safe mode. I had to use WinPE disk to read the USB drives and install the programs needed here.

Can see the wireless network but cannot access them.
Also in safe mode

So here are my log files:

Answer:No Internet Acess. No USB Storage Acess. No Way To Run Executables

Delete items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Once the scan is complete press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[3].txt
Attach RKreport[3].txt to your next message. (How to attach)

6 more replies
Relevance 50.43%
Question: 0x00000005

Can't log into phone with msft account. Im running build 10.0.15252.0

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Relevance 50.43%

I tried to post this earlier, but....anyway,

*Users on my network cannot print anything through the server.
*When they look up their printers, in the top of their window, it says that their .
*In the event viewer under security, I see non-stop, "event 534" It's a logon failure. The reason: The user has not been granted the requested logon type at this machine.
*Nothing has been changed on the user accounts, and the printers are completely shared.
*I've been looking everywhere and can't find a fix for this, any ideas? If ANYBODY knows how to take care of this, please email me ASAP at [email protected], thanks.

Slow traffic keep right.

Answer:{Solved} - Access denied, users can't print!

6 more replies
Relevance 50.02%
Question: MS Acess Error

When I try to open a shared Access2003 database from another computer.

When I try to edit the data the following message appears.

"this recordset is not updatable"

Please help

Answer:MS Acess Error

royjohnonline said:

When I try to open a shared Access2003 database from another computer.

When I try to edit the data the following message appears.

"this recordset is not updatable"

Please helpClick to expand...

loadTOCNode(2, 'resolution');
Start Microsoft Access.
Open the database.
Select the table that you cannot update.
On the Edit menu, click Delete.
On the File menu, point to Get External Data, and then click Link Tables.
In the Link dialog box, under Files of type, click ODBC Databases().
In the Select Data Source dialog box, select the correct data source, and then click OK.
In the Link Tables dialog box, select the table that you deleted in step 4, and then click OK.
In the Select Unique Record Identifier dialog box, select a field as the unique index, and then click OK.
You can now update and add new records to the table.
I once had the same kind of problem, i tried this method and it worked. Good luck, i hope it will work out for you

3 more replies
Relevance 49.61%

Hello, I need your help. When I restart my computer I get the blue screen with the following message:
Windows login process terminated unexpectedly with a status of 0Xc0000005 (0x00000000 0x00000000]

I have no idea what this means, could you please help me to try and fix? Thank you in advance


Answer:Stop code 0x00000005'

is this XP?
If it is XP then do this.;en-us;811270

If not say so, it is a completly different fix/ problem in other OSs.

2 more replies
Relevance 49.61%

Creating a restore point produces a pop up System Protection error box with the message:
The restore point could not be created for the following reason:
Insufficient storage available to create either the shadow copy storage file or other shadow copy data (0x8004331F) 
In the Alert Logs there are 5 alerts, an error and 9 more alerts. 
I have the full body of the alerts and the error attached.
But to give you an idea:
Volume Shadow Copy Service warning: GetDiskFreeSpaceEx() for \\?\Volume{b0925567-62df-11e0-a439-806e6f6e6963}\ failed with 0x00000005.  hr = 0x00000000, The operation completed successfully.
   Removing auto-release shadow copies
   Loading provider 
   Check If Volume Is Supported by Provider

   Query diff area for this volume

Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-532801799-3035078314-2431601770-1012.bak).  hr = 0x80070539, The security ID structure is invalid.
   OnIdentify event
   Gathering Writer Data
    <Data>0x80070539, The security ID structure is invalid.
   Query diff area for this volume

Any suggestions ... Read more

Answer:VSS GetDiskFreeSpaceEx() failed with 0x00000005

Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
 List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - , taking care to post the link.

6 more replies
Relevance 49.61%

Hi, I got the next blue screen on Windows 2000 sp4:

Stop: 0x00000005
(0xFD157BC0, 0xFF8F8600, 0x00000001,0x00000000)

It happen at anytime. any help would be appreciated.


12 more replies
Relevance 49.2%

Hi. I have a problem where my computer (as stated in the title) has no network acess/limited acess, even though I have all 5 bars of strength full. It also has a little yellow triangle with a *!* in it. If I reset the router, I'm connected for about 5 minutes, but then it goes back to the little yellow triangle thing. I only have this problem on one network. It works fine on any other network.

I have all the correct information entered(SSID, password, security type and encryption, stuff like that) so i'm 90% sure its not that.

When I ran the diagnostics, it said to investigate router or acess point issues and told me to reset the router, which, of course, I've tried millions of times.

I don't have IPv4 or IPv6 connectivity, if that helps.

The strange thing is, it didn't used to do that before this year. I haven't changed my computer at all, so its not that.

I don't know whats wrong, so I hope you fine people do.
Thanks in advance.

P.S. I'm running windows 7 home premium 64-bit

Answer:I have no network acess/limited acess

If you can post a screen shot of your ipconfig/all it will help me to diagnose the problem.

5 more replies
Relevance 49.2%

Yesterday, i got some kinda of computer hijacker on my computer. Changing stuff and adding icons. After uninstalling it, and cleaning my computer with Ad-Aware, Mircosofts Anti-spyware, Spybot, and CWShredder (all catching stuff the other didnt). I have gotten my computer back to normal.

Everything is working fine....

expect when surfing the net and i try to acess or

My web browser will not allow me to go to either.

with i get a "soon" message.

and more importantly (since i dont do ebay) amazon.comcomes up with a 403 error, saying that i am forbidden to have acess to the webpage.

Is there anything i can do that can get my computer to allow me to once again to go to I have tried EVERYTHING i can think of from updating my internet broswer, to turning off firewall, to system restore - nothing works.



Answer:wont let me acess (403 error)

What firewall are you using?

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Relevance 49.2%

Alrigh so i have a Pavilion G6 laptop and I get the infamous 3F0 error (Or the bios 03F0) but when I boot it into safe mode I can still acess the internal harddrive and all that good stuff. I've tried reconnecting it, I've tried doing start up checks and even a disk cleaner (which was the first thing I did) and nothing is working except going into safe mode with networking to type it on here lol. 

Answer:03F0 error but I can still acess hardrive?

The hard drive is crippled but not dead yet. Right now you can probably recover data from it. If you keep trying to use it even that will not be true. The hard drive needs to be replaced now. 

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Something about windows updates, but there were no updates available. Check the driver verifier. Couldn't really read the blues screen since the sides were cut off. Haven't installed anything recently. Don't know what to do next.
MS WINS XP Version 2002 SP 3
Dell Dimension Intel Pent 3 GB

Answer:BLUE SCREEN....0x00000005...0x8054BFCB

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I have litterally tried everything (besides full reset)
to fix this problem, i need my documents on my laptop but i have this shitty unidentified network problem.
This site is my last hope.
My pc is a Packard bell with a Qualcomm Atheros AR5B91 Wireless adapter
and YES i have tried to delete the adapter and reinstall it
i have tried cmd commands like netsh winsock reset idk what it is
But im a rookie with computers can the comunitty please help me?
Im really pissed off about this problem.

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when trying to log on to internet account error code 800c0019 comes up! How can i sort this my phone is a microsoft lumia

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Hi, When I try to go to internet options on internet explorer it says "This application has failed to start because ADVPACK.dll was not found. Re-installing the application may fix this problem"

can anyone help me fix it, i dont know how to re install it

Answer:Cant acess Internet Options (ADVPACK.dll error)

This is for 32bit OS

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I used to have Windows 7. I upgraded to Windows 10 about 2 weeks ago. It was only until after I installed it that I found out about the Nvidia driver errors. I have the MSI GT 610 installed. The first thing I notice on my home screen is the infamous screen resolution problem. I could only raise it to 1600x1200, I used to run on full HD 1920x1080. The second thing I noticed was there was a strange empty Shell dialouge box that says, "Critical Error" on the top frame. I can move it but when I try to close it the screen goes gray and I have to press ESC a bunch to get back to the Log In screen to sign back in, and even then the box is still there. Also, I cannot access the Start Menu, Recents, or Search Bar. My shortcuts on the start bar I can though. I can hover over them and press them but they do nothing. Today I set the BIOS to boot onboard GPU and removed the 610. It booted and installed updates but now there are large black bars on the side of the screen, and they stay that way even with a higher resolution which still isnt HD. Now instead of 1600x1200 as the highest, it's 2048x1536. Wtf? When I try to use the right-click menu on the desktop, it appears but when I press an app it (basically) says "There is no program associated with this action." How the hell can an install go so badly in so many ways?

Answer:No HD Resolution, Can't Acess Start Menu, Critical Error : Nvidia

I generally do clean installs to minimize messes coming from an upgrade.

Have you tried to download and install the drivers directly from NVidia to see if that would fix the issue?

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I have an HP C5280 printer running wirelessly via a TP Link wireless print server and D Link Di 624 wireless router. I can print successfully from either my desktop (which is connected direct to the D Link router) or either of my laptops (wireless). However, when I select the double-sided print option I get a print error message after re-inserting the odd number pages to print the other side of the paper and then click 'continue'.

Could I resolve this by connecting the printer both direct to the desktop using USB AND leaving it connected via the wireless TP Link print server? This would enable me to print double-sided from my desktop (as I did before when the printer was only connected via the USB desktop port).

Answer:Print error message when trying to print double sided output on wireless printer

Could I resolve this by connecting the printer both direct to the desktop using USB AND leaving it connected via the wireless TP Link print server? Click to expand...

Probably, unless the USB connection is already used with the print server.

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Earlier this week, our laptop popped up something suspicious, which sent me here. I was assisted, and as far as I know, the laptop was cleaned out. I ran an MBAM quick-scan, ran ATF or something, and an SAS full-scan, and all came back clean. The original topic is here: installed Avira Antivir, COMODO (firewall only), and Spybot S&D to monitor the registry in the future. For further malware intrusions, this is likely good. However, since installing S&D, Vista has been giving error messages (ie, "Microsoft HTML Executable no longer working," or "Microsoft NET Command stopped functioning" type things). However, the actions I initiate appear to work, despite these errors.In addition, and the real bugger today!, is the printer will print out a document, but the print queue will not clear that item from the spool, and the printer is useless unless we restart the machine. (Stopping the spool, clearing that folder, and starting it again without a restart does not work.) I figure two things, maybe someone here (I was recommended to come here from that forum) can help:1. something with the S&D registry monitor program messed with some needed files? (I have uninstalled S&D now and only need to clear out the ProgramData folder it has to rid my machine of it completely. Supposedly, there's a backup in there from when S&D was first run?)2. the malware/adware problem that I came here for... Read more

Answer:Vista giving error messages, print queue will not clear after print

Is the printer VIA USB?

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Print spooler error 1053 along with MP Navigator won't let my Canon MG6120 print or scan. Print spooler won't open gives me error code of 1053. was told to un-install MP navigator and reinstall it. It won't let me. Printer has worked fine until about 6 months ago when it won't scan .. 
Any suggestions?

Answer:Print spooler error 1053 along with MP Navigator won't let my Canon MG6120 print

Not sure what you mean about Canon software...what happens when you try to uninstall all Canon software...via Add/Remove Programs?

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Recently my grandson allowed several viruses to enter my computer while he was on gaming. I was on the phone with Norton (I did not know about Tech Guy!) formore than 8 hours while they worked to salvage my computer. They removed many files from my Programs folder and I'm sure they removed operating files. I now cannot print. I receive the following error message whenever I try "Windows could not start the Print Spooler Service on Local Computer. Error Ox800706b9 Not enough resources are available to complete this operation. I have tried everything. I have followed the Tech Guys online lesson on UTube which did not work and I have already tried going to Start, Run, etc. I am on Windows 10 and my computer is a HP Pavilion, Model 14 -vo16us Notebook.. I am just sick because I am a single parent raising my grandson and I have a small business. This computer has all of my business files and I cannot afford to buy another computer. I am also geetting slammed with Ad Pop-Ups from RightCoupon, etc. and there is nothing in my program files to remove. They just keep popping up by the dozen, even though I have several extensions to remove malware. So...there are 2 problems, but the printer one is the most serious. I also tried removing my printer files and it gives me thhe same error message as stated above. Help!

Answer:I Cannot Print & I Receive A Print Spooler Error Msg

I am also getting slammed with Ad Pop-Ups from RightCoupon, etc.Click to expand...

Go here, then click the "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.

If you get a warning that this file is unsafe to download, ignore the warning.

Close all open windows first, then double-click AdwCleaner.exe to load its main window.

Click the "Scan" button, then allow the scanning process to finish.

Several seconds may pass before the scanning process starts, so be patient.

Click the "Logfile" button.

When the log appears, save it.

Return here to your thread, then copy-and-paste the ENTIRE log here.

After you submit the log, close AdwCleaner.

If a warning appears, click "Yes".

I am on Windows 10 and my computer is a HP Pavilion, Model 14 -vo16us NotebookClick to expand...

You possibly made a typo in the model number of that HP Pavilion laptop.

What's the exact part/product number(P/N) on it?


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so i keep getting 8 of these at the same time a few times daily

my parents got an old limax printer which is connected to the wifi but ive never used nor will i.
?does anyone know how i can stop these errors from constantly comming=?
example of error
- Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x0, HRESULT 0x80070661.

- Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x661, HRESULT 0x80070661.
- Installing printer driver - failed, error code 0xBC8, HRESULT 0x80070BC8.

Answer:print service point and print error

I had the same issue and the information in the following link seems to address it. You need to use the group policy editor to make the changes as mentioned (gpedit.msc).

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Was having trouble using the "print to file" function using the XPS writer in Windows 7 to print an online statement.
It would ask for the Output File name..eventually figured out that it requires the path to an actual file located on my laptop e.g. "C:\Users\Public\Documents\document.xps".
So create the file first ,then copy the address into the Output file name worked for me.

Next problem is to convert XPS to PDF....sigh!

Answer:Solved: Print to file access denied..Problem Solved

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I'm having an issue where when attempting to create a local port, on a remote PC via the Print Management Console in Windows 7, I get an "Access Denied" error message.

All machines are domain joined.Tried with W10 and Server 2008 R2, too - same issue.Firewall (all three states) off.AV solution completely removed.Tried with highest domain admin account.Tried with UAC turned off and on.Ran as admin when launching console.GP - Point and Print Restrictions - Disabled.GP - Allow Print Spooler to accept client connections - Enabled.Print and File Sharing - On.Network Sharing - On.
To clarify, it is simply creating the port element that fails.

Can create TCP/IP ports OK.Can create Local Ports on the local machine OK - just not on remote machines.Can install printer if an existing local port is used, so drivers install OK.Using PowerShell, can use the Add Printer Port command to add the local port, no problems there.
It just seems to be an issue where the console attempts to verify if the said port exists, that the issue occurs.  If a put in an invalid port name in, it will bring up the correct response of "the network name cannot be found".

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keep getting this error ...error occured during installation,device access denied"?

-when try install Sony net MD(walkman MZ-NE-410 ) by USB on XP home,

-also when try update display driver-SiS 630/730

are my security settings too high,or have i shut off some service needed for installs?

Answer:keep getting this error ...error occured during installation,device access denied"?

sounds like you're on the right track with your security settings. Are you an administrator? You'll most likely have to have admin rights to install any sort of drivers. Check this in your user control panel.

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