Computer Support Forum

Hp dv7 3907 Freezing and shutsdown

Question: Hp dv7 3907 Freezing and shutsdown

I have HP dv7-3079 ,64 bit windows 7 Laptop - When i surf the internet the pc is fine but now i am having trouble when streaming videos. it makes the pc freeze, then it crashes and makes a noise and shuts down. if i try to restart it wont. you must wait 15-20 min before it will startup. i dont know what is going on; is it a overheat thing or bad drivers, but if it was drivers or flash like java, why would i have to wait to restart after a crash/shutdown. i also have Warpia installed on pc for wireless to tv hookup. i blew air through pc to check for dust buildup, checked the cooling fan and it seems ok. if it is program or driver related, why does it only act up when i have been streaming videos for a while? how come when it crashes why will it only reststart after it has cooled down a while...if it is heat related. this all just started within the last month even though i have been streaming videos for months before that. Thanks, Please Help!

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Preferred Solution: Hp dv7 3907 Freezing and shutsdown

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Hp dv7 3907 Freezing and shutsdown

It does sound like an overheating issue, the streaming video is just a more continuous use of the systems capabilities and therefore more heat. Make sure you are using the laptop on a hard surface (never use a laptop on a bed or lap without a laptop cooler or at least a lap desk), this will ensure that the bottom vents are not blocked by fabric, etc. I know you said you blew air through, but if you have not, use a compressed air can (Radio Shack, etc) and direct the air into the openable ports (removing the battery, opening the RAM access panel, and anything that easily opens) and out of the normal vents to make your heat sinks and fan are free of dust. Install SpeedFan and monitor your temperatures and fan rpm first at idle, then after browsing for a half hour, then while streaming video and note down the results. While you should see an increase in the temperatures at each stage, the changes should be reasonable. The fan speed should be relatively constant unless the temperatures rises high and then you should see an increase in fan speed. Post back all of the numbers. for additional advice.You have to be a little bit crazy to keep you from going insane.

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About week ago my computer started freezing and than shuts down it reboots on its own and then hangs at bios splash screen (will stay there at bios for hours if u let it) until you reboot it than it comes back up fine until it does it again. The only thing I noticed is if the machine is off for awhile it takes a lot longer for it tohappen, If you restart it it last around 15 -20 mins. Tried all of the below sofar no help:
1) Updated all drivers and checked device manger for errors.
2) checked and defragged drive C: drive (ssd)
3) checked both for events and dmp files (nothing ) made sure reporting was on
3) Ran windows mem check froze twice while testing once with both strips andonce with only one strip
4) replaced ram
Still doing exactly same thing Please help!!!

OS Windows 7 Ultimate (x64)Service Pack 1 (build 7601)
MOTHERBD Gigabyte Technology Co., Ltd. P55A-UD3
PROCESSOR 2.93 gigahertz Intel Core i7 K 875
DRIVES c: Crucial M4 CT512M4SSD2 2.5"MLC Internal Solid State Drive SSD
Monitor Samsung SMS23A550H 23"

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I have copied and pasted the DDS. I cannot run root repeal on a 64 bit system. I cannot run Kaspersky because it shutsdown. I have attached the notebook file (attach).
DDS (Ver_09-10-13.01) - NTFSx86 NETWORK
Run by Mike at 6:39:32.81 on Thu 10/15/2009
Internet Explorer: 8.0.6001.18813
Microsoft? Windows Vista? Home Basic 6.0.6002.2.1252.1.1033.18.1535.811 [GMT -4:00]

AV: CyberDefender Internet Security *On-access scanning enabled* (Updated) {A7D7AAA6-B395-4684-8B63-B98843FBD6B8}
SP: CyberDefender Internet Security *enabled* (Updated) {B1B5E108-B73E-4FAD-BDCB-124381F078DD}
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
SP: AdwareAlert *disabled* (Updated) {1357DFC2-FBB9-40F2-891B-F83101F3C884}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -... Read more

Answer:Computer shutsdown when on the internet, computer shutsdown when scanning with spybot, superantispyware, and Kaspersky

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:We need to create an OTL ReportPlease download OTL By OldTimerSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:[list]
OTListIt.txt <-- Wi... Read more

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Question: IE 7 Shutsdown

Hi guys and girls. I have a problem and think it's related to a virus. IE 7 was loaded a couple of days ago and I have been having some small problems, but this is the worst. IE 7 keeps shutting down after a couple of minutes. I also get on startup the message
" windows cannot find C\windows\system32\ddcya.exe.' the next message after clicking ok.... could not load C\windows\system32\ddcya.exe I also receive message... error loading C\windows\system32\rxnrikiy.dll

Answer:IE 7 Shutsdown

Welcome to TSG
Download Combofix from any of the links below, and save it to your desktop. For information regarding this download, please visit this webpage:

Link 1
Link 2
Link 3
**Note: It is important that it is saved directly to your desktop**


1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
Do not mouseclick combofix's window while it's running. That may cause it to stall

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Question: IE ShutsDown

I recently did a clean install of XP on my friends PC. Surfing the web was fine when it was connected to my network. However on his network, he can surf for maybe 10-15 min and IE automatically closes. He can reopen it but then it will close again after sometime. Also has a hard time opening a few websites such as Bofa. Any ideas what it might be?? It was updated to XP Pro SP3. Provider is Comcast if that helps.

Friend says the windows error pops up prior to closing stating IE has to close and asks if you want to send this info to Microsoft. Any Help??

Answer:IE ShutsDown

Any help?

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Question: PC shutsdown

Every now and then my PC shutsdown and restarts by itself. And sometimes the blue screen appears saying irq_not_less_than_equal or something like that and lower down it says tcpip.sys. Why is this and what can I do? Thanks.

Answer:PC shutsdown

just googled this click here=could also try running sfc /scannow from the run box, dont forget space after sfc before slash you may need your xp disk, this will replace any damaged system files

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Question: PC Shutsdown

I wanted my PC to switch itself on in the morning at 4.20.  I set this in the BIOS but it didn't work.  Then I read that you needed to set Wake on Lan on too in the BIOS.  I did that and next morning my pc switched on at 4.20. On both of these days though my pc has switched itself off later.  I leave for work around 6am and about an hour later try to remote desktop and it has turned itself off.  I had to ask my wife to physiaclly switch it back on again. Any ideas?

Answer:PC Shutsdown

Sorry further update here - it isn't switching off, its going into sleep mode.  My wife thought it was off but it was just sleeping.

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Question: Ie7 Shutsdown

Already ran Antivirus and Adaware they are not picking up anything unusualLogfile of HijackThis v1.99.1Scan saved at 7:50:49 PM, on 1/11/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0011)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\cisvc.exec:\program files\\agent\mcdetect.exec:\PROGRA~1\\vso\mcshield.exec:\PROGRA~1\\agent\mctskshd.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\\PERSON~1\MpfService.exeC:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\Java\jre1.5.0_10\bin\jusched.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\WINDOWS\system32\igfxsrvc.exeC:\WINDOWS\stsystra.exeC:\Program Fil... Read more

Answer:Ie7 Shutsdown

Hello petrapacific and welcome to the BC HijackThis forum. I see no signs of viruses or malware in the log. It is clean.IE7 is still a fairly new program and still has a few issues. If the problem is primarily with IE7 then I would suggest posting in the Browser forum here: can help with web browser installation/configuration/operation issues.Cheers.OT

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hi there,
my pc started to shutdown by itself about two days ago..
it's a self-built with Intel Core2Quad Q6600, 4 GB Kingston 800 MHz RAM, nVIDIA 8500 GT, 320 GB WD SATA HDD, and ASUS P5K MB

i don't know the reason, but the night before it happened i detached the fan to clean it then re-attached it again "appropiately" and turned the pc on and it worked, and i did a deep system scan using trail version of BitDefender Total Security 2009 "which ends tomorrow btw" and i slept, and when i woke up the next day it was done and i read the report and all was good!
i turned it off, and by noon when i started it again, the problem appeared, and it started shuttingdown by itself since then..
i am writing this post while i am on SafeMode, and it's working on safemode and didn't shutdown in half an hour now.,

am done, and if you need any further info, just ask
waiting for a reply soon.,

thanks, guys

Answer:My PC shutsdown by itself

Firstly, do you have any apps that have a "shut down computer when finished" option? ie a torrent client, disc burning, DVD encoding etc

Which fan did you disconnect? CPU, case fan etc

Was the computer idle, or under load (games etc) when it shut down?

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Question: PC shutsdown


My system gets shuts down automatically. And this is happening since last week. I have been using this PC since 2008 without any problem. OS is windows 7 with 6 GB RAM.
I tried to repair using windows 7 CD, it didn't work. Then I tried to custom installation, formatted the drives both the C and D drives. Opened the desktop cover and removed RAM and cleaned. Even then it shuts down. Any idea how to get rid off this


Answer:PC shutsdown

What are your full system specs including power supply?

Also does it go through the shut down process or just turn off

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Question: PC shutsdown???

Hi there, need some help with a confusing issue....
I have put together a PC for my father, bought a new case and put in the guts of an older pc...(for dad its good)
anyway...installed everything I needed to and all seemed to work well...I took it to my fathers and plugged in all the
cables (monitor,keyboard,mouse) and as soon as Windows starts up it powers off. This points to a hardware prob of
some sorts i imagine except I bring it home and works great with my monitor,mouse,keyboard..
Has anybody got any ideas...this is soooooo confusing...

Answer:PC shutsdown???

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Question: PC Shutsdown

I'm running a Mesh laptop with ME, M Works and M Office 2000, with a few other minor programmes, such as Incredimail, Snood. I'm also running Spybot SD, Zone Alarm, Stinger and Mcaffe AV (slightly paranoid). Since, I became paranoid and installed all sorts of search and destroy applications I have noticed that my computer shuts down (as if the socket has been pulled out of the wall) when the computer is inactive (in the physical sense) i.e. not using the mouse or, keyboard. This is particularly noticeable when doing AV scans. It means that I'm never able to complete a scan before it shuts down. I have checked my power options and extended them as far as they will go, hibernate is disabled as is standby. Laptop fan seems to be working (at least it's making a noise) so assume it's not overheating.Any suggestions please.

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Question: XP shutsdown HELP

My XP shutsdown and restarts when i'm on a certain site on the internet , then this error message comes : BCcode:12 BCP1:00000002 BCP2:8001003B BCP3:00000000 BCP4:00000000 OSVER:5_1_2600 SP:1_0 PRODUCT:768_1THANKS FOR YOUR HELP

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i am using Windows 98...and my computer shuts down automatically completely just turns off itself...and then when i turn on the power button it doesn't inorder to make it start i have to unplug the wire at the back and plug it in happens to me all the time...
i use scandisk to scan for errors and this is what i get....

The 'C:\WINDOWS\Internet Logs' folder contains incorrect information about 'tvDebug.log'.

The size of the file is different from the size recorded for it in its folder. If you attempt to open the file before correcting this error, the file's data may become damaged or your program may fail. ScanDisk repairs the error by changing the size recorded in the folder to be consistent with the actual size of the file.
ScanDisk found 1056768 bytes of data in 2 lost file fragment(s). Lost file fragments might be useful files or folders, but are probably just taking up space
i don't think i have any viruses or trojans...i just formatted my system a couple of days ago and right now my computer is clean from all those spyware...

Answer:some one please help computer shutsdown so much

The folder Internet Logs is created by ZoneAlarm.

BTW From Explorer, go to Tools > Folder Options > View tab and ensure that you have "Show All Files" selected, and UNselect "Hide File Extensions for Known File Types".

Now, under that folder you will normally find a LDB file, named after your computer name, and a lamdb.rdb file. These are the ZA main files.
You may also find a Backup.rdb file, tvdebug.log and ZAlog.txt file.

The latter is logging all ZA alerts, if you have this selected and can be removed it not needed.
TvDebug.log file can be deleted. If you don't do this periodically, this file will continually grow larger.

I have also found that over time, the RDB and LDB files also grow over time. So, periodically I restart to DOS/Safe mode, rename the files and reboot. ZA then rebuilds these files. After a couple of days, ensuring that all is well, I delete the 2 renamed files.

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hey im on my boyfriends computer but my computer isnt working at all!?

when i start up, we get a screen which asks which mode to startup in,

any mode that i select, it gets to the windows screen with the loading bar and shuts down straight away.

I cant start up in safe mode or normal windows.

When i chose normal mode, the computer shuts down but there is a blue screen which flashes for about 1sec and has text but i cant read what it says.

the only word i can catch is "anti virus".

so basically, to ct a long story short, the computer shuts itself down before i can even get into windows!

is there any way i get get into the computer to system restore?

i had lots of important stuff on it.

hopeu can help? xx

Answer:windows shutsdown before i log on!!! :(

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So anytime I watch Netflix or use any other website to watch TV shows, Movies, etc. My computer shuts off with no warning. The Battery will be fully charged and it still shuts down. This also happens when I play my Sims game. I checked the fans, and nothing is wrong with them. My computer is never hot when this happens so I don't think that temperature is an issue. This is really frustrating. I can do practically anything else on the computer. Surf the web, do homework, Microsoft Word. But any kind of moving picture media tends to crash the system. I have had this problem for months now and haven't been able to find any way to fix it. I would really appreciate the Help

Answer:automatically shutsdown

Remember that with out keystrokes or mouse movement, the "Hibernation" can kick in.

What are your settings for hibernation, sleep and suspend?

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Question: Windows Shutsdown.


I'm having a problem with my computer, frequently my computer restarts for no apparent reason, and when it restarts i get an error saying about a device driver causing the error. I even tried updating my drivers but when I do it says none of my drivers need updating, I also went to system properties-> startup and recovery in my computer and I changed the setting so it does not automatically restart everytime i get a system error. So i waited and when it finnally happened it said that Win32k.sys has caused a problem and the computer needed to restart so it doesnt damage itself.

Is there a problem i have or any fixes, Im really tired of the comp restarting itself when I'm working on something important.

Thank you.

Answer:Windows Shutsdown.

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My wife owns and runs a hairdressing salon. Her database for the salon runs on a touch screen computer which runs windows xp, this also doubles as the till for the salon.
I don't know the exact spec of the software or hardware yet, but I will in a few hours. The computer recently started to shut-down intermittently. It could happen anytime of the day. The computer should have the latest version of AVG installed. I tried to run a malware program from the microsoft web site, but it never finishes as the pc just shutsdown.
We can't re-install the operating system or the software as we don't have the software to hand, and the computer is in daily use.
I'm a Cisco tech and not a Microsoft tech, I really don't know where to start to try and diagnose this issue. Normally I would just reformat and rebuild the apps, but as we don't own the database this is not an option.
Is there any dump files written to prior to the reboot/shutdown, which could point me in the direction of what could be causing this issue?
Is there any other software utilities, which I could run to try and identify what could be causing the pc to shutdown?


Answer:windows xp shutsdown

I would start with opening the case and blowing out the dust/hair bunnies . . then see if it still shuts down

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Question: imovie shutsdown

My imovie program was working perfectly 3 hours ago. I come home, hook up my camera as usual, it reads the files on the camera then shuts down before uploading the videos on the camera. I tried rebooting, uninstalled the program and reinstalled it but it still happens. Any help would be appreciated.

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Though this has only happened four times and caused me to have to do mini system restore. It has never happened until so im kinda worried. Im not sure exactly what its doing but it only seems to o it after 8pm EST

Answer:PC shutsdown unexpectedly

Is this the same system as this thread you started:
Computer Problem

If so, then the issues are possibly related and should be included in 1 thread.

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HP P4 XP (OS came installed with CD)
Prior to issue PC booted straight to desktop. No logon prompt. Ran antivirus and defrag night before issue began. Next am at boot up, a Logon screen appears. Name is "Owner". If you click the icon, no password box appears. Just text below icon stating that your being logged off and saving user settings. Can not get past this screen. Also, unable to boot in Safe Mode. Please advise.

Answer:PC shutsdown instead of starting up

Hi and welcome. Is it the original XP that was installed? You should have some type of restore media, I would think, that came with the HP.

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I start up My computer and log in then a blue scrren pops up saying "the computer is shuttingdown because detected a problem" Its says it could be hardware and i need to take it out and reinstall. Or press F8 at the start up screen and go to last good configuration. I put no new hardware or anything and i went to last good configuration then a couple days later the blue screen comes back!! What do i do???

Answer:Computer Shutsdown!

Can you see any other information anywhere when you get the error? Check your Event Viewer:

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My system

MSI Neo 2
478- P4 3Ghz Straight no overclocks nothing.
450 stock PSU
2 HDs
128 6900 Radeon
2 CD-Roms
1GB of DDR 4200 300 ram

Comp was working fine... than out of nowhere bam shutdown! Ok.... happens.. no big deal start again...
Ok works! 20 min bam shutdown! Ok... I look inside looks like heat sink is full with dust... ok no problem.. . took it out washed it.. let it dry over night... put it back in .... OK! works.... .5 min... bam shut down...???!!! WTF?? went in to BIOS... PC health... Case temp.. 32C.. CPU temp 41C ok... . no problem.. always ran a little hot... ok... than.. CPU temp starts going up... 45... 47...49....51......bam shut down!??? God damn it! :dead: AHHH I washed all the silver compound off!! :blush: there we go let me put some on... OK now should work just fine. Turn on... 10sec ..bam shut down! WTF!!! :hotbounce ok... fine maybe something is wrong... checked everything ... nothing is overheating ...heatsink on CPU is cold... video card is cold... PSU is cold... ok lets try again.... turn on.... WORKS!!! worked for about 7 min bam shut down!

What do I do guys..?? this is getting a little bit too much...
Note: Everytime system shuts down I can not start it over with power button. I have to turn off and back on switch on the back. Also note that shutdown times are all different.. Sometimes it works for 2 min and sometimes it works for 10sec.Most of the times I can not get in to the windows to run diags. When I... Read more

Answer:Just shutsdown. is this Descriptive enough?

What psu (power supply unit) have you got and what wattage is it? You will have to look at the label on the side of it for that info.

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I have a laptop issue where in the middle of a game or typing my laptop slows down to a crawl and powers completely off. Now I have taken it to my PC support people and they have told me that I had dust in it but they didn't see it power off as I had witnessed it do.

So now the dust was cleaned out of it and I brought it home, but it still powers down in the middle of gaming. I told the PC people that it may not have powered off like it had been doing because they used their own power adapter. My power adapter was broke and made this weird noise whenever I used it.

I cannot afford to have this laptop down so I was just wondering if anyone heard of these symptoms before so that when I go back to my tech I can explain it better.

Right now im inclined to tell them to play the game I play for a while and see what happens. Also, I noticed when it shuts off the laptop makes a "hissing" noise until I either plug out the power adapter or take out the battery. And when I boot it back up the batter jumps from say 90% to 12%.

So I guess my question is just, has anyone seen this symptom before and if so can you point me to the problem?

Answer:Laptop Shutsdown on its own

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Today I upgrade my PC from AMD 3000+ 333 to a AMD 3200 Barton 400 FSB , my Motherboard "Asus A7N8X-E Deluxe nForce 2"

After I fit the new CPU after 20 seconds or so the PC Shutsdown, to restart it I have to unplug the powercable from back of PC and re plug it back in, I then power PC on again and then again 20 seconds or so it shuts down..

Any ideas what could be wrong or defect CPU ?


Answer:new CPU Fitted , PC now shutsdown ?

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Okay, let me get straight to the point. I recently noticed that my computer tends to shutdown after 25-40min of playing a game. This was never the problem about 5 months and the games that i play are still the same (Guild Wars, Prince of Persia 2, NHL 06). Now in a little more detail, When for example i would load up Guild Wars, 40 or so minutes into playing it my computer just turns off. I can usually just click the power button to turn it on, but sometimes i'm forced to turn the swtich at the back of my case on and then turn it back on after a minute or so to get my computer back on and running.

My specs are as follows:
Mobo: Asrock K7S41GX
CPU: AMD Sempron 2600+ 1.82ghz
Memory: 512mb RAM
Video: ATI Radeon Saphirre 9200SE 128mb
*my case is constantly open and my computer is in my basement, if it makes a difference.

Like it said, it was working fine about 5 months ago and the only hardware upgrade i had done was upgrading my 440W PSU to a 500W PSU. And it didn't seem to effect it. I first thought it might be overheating. These are the results i got from SpeedFan:
Temp01: 29C
Temp02: 42C
HD0: 29C

After seeing that my temperatures were relatively good, i paid a little more attention to when my computer turns off. I noticed that the longer i have my computer off prior to playing a game, the longer i can play the game without having the computer to turn off. Also, i noticed that the lower i set my graphic settings, the longer i can play with having ... Read more

Answer:Computer shutsdown...

Your PSU is overheating because of a short somewhere. Make sure all the power connections are secure and fully put in and clean out any dust that may have collected in the power connector thingies.

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I have a T61 laptop that randomly shutsdowns, i try the restore and recovery option, with acronis new image, and also format HDD and star a new fresh configuration with win xp pro, however, with nothing installed, my cumputer simply power off, does anyone know a way to fix this problem, i have the latest version of BIOS

Answer:T61 Randonly Shutsdown

Welcome to the forum! What's the 7-character model number of your T61? Is the machine still under warranty?

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When reading webmail like hotmail, AOL...etc My Internet Explorer shutsdown. I can surf the web with no issues but IE crashes when reading webmail.

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Everytime i right-click program icons on desktop or folder, my windows xp would shutdown and reload. When i right-click files like .txt, it doesn't affect the xp by shutting down and reloading xp. Anyone know how to fix this problem?

Answer:Win. Xp shutsdown and reload

dude thats kinda wuts happening to mine except mine barely turns on im just trying to figure out how to do a desktop recovery or wutever to get my main files and computer back

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Question: Laptop shutsdown

I originally posted this in another forum and it was suggested I post it in software. My daughters laptop keeps shutting down. I am currently running some scans while the computer runs. I did run an event log and do not know what all this means. Any suggestions? I have attached the event log.

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Hi guys,

I just joined. Thank you in advance for any advice.

I have a Gateway Core 2 Quad 2.4 ghz with 3 gb of ram and Windows Vista.
I tend to leave my computer on for days sometimes downloading and uploading torrents, editing video and photos, and sharing media with my 360 and ps3.

Lately, I have noticed that every once in a while the fan noise (like a blow dryer) will be very high and seconds later it turns off by itself (hard, not via windows).

Any ideas on what I should be looking for? (please let me know how to test for these)

Possible theories:

- powersupply fan not working and its overheating? - how would I test for this?
Again, thanks in advance.

Answer:Computer Shutsdown on its own?

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Ok, I was working on a new CPU, and it was booting up fine, I could get to the desktop, etc.

So I turn it off and install a CD-ROM and Floppy drive into it, it gets to the loading Windows screen....and everything goes black, no harddrive action, and the power light is still on. I turn the CPU off, but if I try to turn it on all that happens is the HD light blinks once, but nothing else. I'm a bit scared wondering what is screwed up here....

Answer:CPU just shutsdown and won't turn on...

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for some reason my pc shuts down after being on for about 20 mins then i restart it,it then shuts down whithin 5 mins,i repeat the process another 2 times then it seems ok, it has happened twice so far, both only seems to be on a monday! its windows xp it has norton security on with system ok ,nothing found after scan, would like to know why? thanks for any help.

Answer:pc shutsdown no warning

I'm no expert on this, but it sounds a bit like overheating. Apart from cleaning it out inside, maybe someone with more knowledge can help.

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Having major problems with my pc any help would be appreciated,I get a UNMOUNTABLE_BOOT_VOLUME message,I've tried chkdsk /r and fixboot,when rebooted Windows ok fires up its on for 2 minutes and just turns off,No error message or anything,It then proceeds to go to blue screen and UNMOUNTABLE_BOOT_VOLUME,I've checked all the cables,jumpers,Bios etc and still the same thing,I,ve tested the hardrive thats fine and the memory was also tested (HELP) Dont no where to go from here

Answer:Windows Xp Shutsdown

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My PC sometimes shutsdown when using firefox. It does not happen always only once in a while. When it shutsdown I see a flash of blue screen then screen goes black. When I reboot it sometimes boots to a black screen other times boots without issue. Other symptoms are the internet or firefox will become unresponsive for several seconds.

Here are my log files. Would like to rule out Malware as an issue.


PC - HP Pavillion dv5-1235dx
OS - Windows Vista 64bit
Firefox v3.4.6

Answer:PC sometimes shutsdown when using Firefox

Opps files did not attach

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Help please! Malwarebytes doesn't find anything,won't let me open Dell support center it says an application error has occured,screen goes blue halfway through a virus scan with I have no idea where to startDDS (Ver_09-12-01.01) - NTFSx86 Run by Every1 at 11:42:39.73 on Fri 01/08/2010Internet Explorer: 8.0.6001.18865Microsoft? Windows Vista? Home Basic 6.0.6002.2.1252.1.1033.18.958.139 [GMT -8:00]SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\nvvsvc.exeC:\Windows\system32\svchost.exe -k rpcssC:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exeC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k GPSvcGroupC:\Windows\system32\SLsvc.exeC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\rundll32.exeC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\System32\spoolsv.exeC:\Program Files\Avira\AntiVir Desktop\sched.exeC:\Windows\system32\svchost.exe -k LocalServiceNoNetworkC:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exeC:\Program Files\Avira\AntiVir Desktop\avguard.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileD... Read more

Answer:Shutsdown when I run scan

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Question: system shutsdown

when i dissconnect from the internet my computor shuts down unxpectadlly and when i restart it, i get this message in lavasoft adwatch and windows error report.27/02/2006 22:04:27 - Registry modification detectedRoot:HKEY_LOCAL_MACHINEKey:Software\Microsoft\Windows\CurrentVersion\RunValue:KernelFaultCheckData:New Data:%systemroot%\system32\dumprep 0 -kC;\DOCUME~1***\locals~1\Temp\WER\8501.dir00\Mini022706-02.dmpC:\DOCUME~1\***\LOCALS~1TEMP\WER8501.dir00\sydata.xml

Answer:system shutsdown

Delete this entire folderC:\Documents and Settings\macduck\Localservice\TEMP\WER8501.dir00

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Question: notebook shutsdown

hi guys I have a compaq presario V2000 notebook, and recently it just shutdown.I took out the battery and plugged in the AC adapter but that didn't work. I tried another AC adapter nothing works in short no electricity's coming in at all. can anyone help me please.
sorry if i can't exaplain to good I'm a newbie. thanks in advance......

Answer:notebook shutsdown

If you have a volt meter then you can test the power supply, other than that, its a trip to the local repair shop unfortunately!!!

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Question: Beeps & Shutsdown

I have a computer that is about 5years old however has been upgraded continuously and is still quite a powerful PC. However after moving recently, the computer will turn on and I will get a beep from an internal speaker and then the computer shuts down, I dont have any specifics at the moment however any suggestions as to what it could be would be much appreciated.Thanks in advance,Regards,Rick0684

Answer:Beeps & Shutsdown

Have you checked all components/cards and connections for security? Moving will often be just enough to make a poor connection fail.

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Hi Guys,
this is my first post, and its a doozy.

System boots up, but after 60sec after startup is complete, it will start the shutdown process, shut down, and fail to restart. I have to unplug the system for several minutes to get it to boot again. No Error Message is giving, it acts as tho someone pushed the shutdown button.

First thought was that is was over heating.
so I opened her up, blew her out. removed the heatsink, cleaned it, applied thermal paste, and reattached it. Blew out the Power Supply to ensure it wasnt overheating either.

result: Computer booted alot faster, but the issue remained.

Second thought was the power supply might be cooked.
so I got a replacement for the thing, plugged it in.

result: Issue persisted, so I replaced the old Power Supply.

Third thought was the power button might be sticking.
I recently had a computer come in that had a broken power button. It would hold the button down and slowly release it, once it was finnally released, windows decided that you wanted it to shutdown the computer. So I took the front pannel off and pushed the start button.

result: issue persisted. Greesed the button, and replaced the front panel.

Forth thought was a virus or some other thing.
so I got myself into safemode, and tried to run the antivirus... but it decideds to turn itself off before AVG can start up.

System is a XP Home SP2
2.5 Celeron
440MB DDR266
on a Asus P4G533-LA MotherBoardClick to expand...

anyone have any thoughts?

Answer:XP Shutsdown After Start Up

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Hello...I recently bought Windows 7 and installed a new RAM(my old was 2gb RAM) and upgraded to heres the problem,Sometimes when i plug something in my USB ports my computer randomly shutsdown..mostly after 30mins or so....I have a guess this is power supply problem? not sure how to fix it..Does anyone have any fix on this?..Thank you

P.S I am not having this problem before when im in Windows XP and only 2Gb of RAM...

Answer:PC Shutsdown when plugging USB

1. System Specs?
2. DAEMON Tools Lite is known to crash Windows, uninstall it

Whats is the device that shuts it down, or is it any USB device?

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Hey all this is my first time posting, I did search the forum and found a few cases like mine but nothing that helped me. I wanted to know what might be the cause for me my pc to be rebooting during the formatting stage of my windows xp installation.

The computer worked fine then lost internet connectivity, then started getting the blue screen when you restart it, it ask to chose btw safe mood, safe mode with networking and so on, but keeps rebooting at each option.

I backup the files from the drive and I am trying to do a new install and it keeps shutting down. Not restarting this time but shutting down.

I bought a new HD that I will try tonight but anything else you think I should look into?

Thanks in advance to all.

Answer:PC Shutsdown When Installing XP

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Hi all

Anyone come across this problem before:

Windows XP Home (fully patched)
Sony Vaio (all in one) pc
IE 6(I think)

Upon going to certain websites it automatically closes the browser. Eg. if you go to (page has sound effect) it displays itfor about 2 seconds and then closes the browser. Now pc is virus free (scanned with E-Scan, fully updated), ad-ware free edition(lavasoft adware) and spyware free
(spyware begone). Google toolbar was installed, removed it and the problem still existed. Turned off popup blocker in IE, added the site to trusted sites zone in IE, but the problem still exists.

Norton Internet Security was installed but has now been removed. Anyone got any suggestions as to what is happening ?

Thanks in advance

Answer:IE automatically shutsdown

problem solved... removed e-scan and all was well

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When I boot XP on my Dell system it starts the boot process then the screen goes blank and a white box pops up that says entering sleep mode. It wont respond to anything except pushing the power button. After this a message pops up that says to press F1 to continue or F12 to enter setup. F1 starts the whole process over again. F12 goes to the setup menu. Pressing escape starts the same process again-"now entering sleepmode" and shutsdown.

Answer:XP shutsdown after startup

hmmm....if you have the windows xp with you, bootup with it. go into the bios first and change the first boot device to cdrom. then save settings the exit the bios. then the computer should boot to the cd and in the main console, choose repair.

then the computer will ask you for an admin password but if you dont have none, simply hit enter to skip the process. then on C: type in "fixboot" or"fixmbr" without the "". this should only take a second and restart the computer after that. then bootup to windows normally and see if this fixes the problem.

also can you boot into safe mode at all? restart your computer and keep on pressing F8. then when you get to the safe mode menu, select "last good configurations" and see if that fixes the problem.

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Dear Guys,

My desktop PC is using Wind.7 Pro with 4Gb RAM.
My Excel2016 , while using , suddenly shutdown on its own.
This happens at least once a day.

Thus far , i have:
a) updated the Excel2016.
b) have scanned for virus and removed around 10 of them.
c) Have NOT update windows patches since our Internet is slow.

Can someone please advice?
Thank you.

Yours in service

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I wonder if anyone can help with an annoying problem that occurs from time to time

I can be using the computer and say open a second application of log onto the internet and the computer just shuts down the reboots itsself

This doesnt happen all the time but is so frustrating when it does

Any ideas anyone which may be causing this

I run XP Pro

Many thanks in antcipation


Answer:Computer Shutsdown and reboots

It could be spyware or virus, without klnowing any of your hardware or it's ages the best I can suggest is to run some ONLINE scans:

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As you can tell by the title, my computer (laptop, windows xp) is shutting down randomly. When I turn it back on everything seems fine though. It has only happened 3 times. I think it is the effect of one of those AIM virus things. One of my buddy's sent me a message that went something like "Hey, do you mind if I put this pic of us on my egallery" followed by a link. I clicked the link not thinking anything of it, it asked me to run something. So I clicked ok. It seeemed that my Norton Internet Security blocked it but I am not sure. It didn't send the virus message to all my buddies so I asssumed everything was ok. But then about 25 minutes later, my computer shut off and again 20 mins after I turned it back on. Nothing happened the next day. But then again today (2days later) it happened again. So I'm guessing some virus,etc. is on my computer right now. I ran Norton Antivirus and it picked up one threat which I immediately deleted. Also I figure now is a good time to get rid of all my spyware,adware, etc. Please help! Thank you for your time.

Answer:Computer Randomly Shutsdown

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When the desktop loads the systems states that it is logging off. I have to do a system restore at least 3 times before it responds. Have not added any new hardware or software

Answer:windows 7 shutsdown after startup

First, you can try an older restore point to make sure that the most recent one is not corrupted.Second, if multiple restore points does not fix it the first try, you may have a hardware issue, specifically, a bad memory stick or a problem with your hard drive. Test your memory with a bootable CD that you burn with an ISO image of Memtest. Just boot to it and let it run through all tests. No errors are acceptable.Test your hard drive with your hard drive mfg's utility (also a bootable CD). Run the Longest test option. Minor errors will be repaired but too many or more major ones will be reason to replace the drive before it really becomes a problem.You have to be a little bit crazy to keep you from going insane.

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I am loading the win xp pro sp2 software on a Intel P IV machine with intergrated sound, lan and video cards 2 gb of ram. This machine was running fine and had vista 32 loaded and operating. I purchased a new HDD and went to install xp pro and now during the install it shuts down after formatting the drive.
What do I do now?

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Hi everyone, I'm having a problem with my notebook and was looking for some help/advice. Yesturday I was playing World of Warcraft and was watching a video alt-tabbed while waiting for a queue inside of the game. When I closed windows media player I got a blue screen so I restarted the computer. After relogging in to the account things seemed fine for an hour or so then it shutdown on itself. After rebooting it and coming to the login screen, I typed in my password and as soon as it said loading personal settings it shutdown. It does this everytime now I try to login. I can get to safe mode just fine and stay in safe mode without it doing anything abnormal. I ran NOD32 antivirus and scandisk with no errors. Any help would be appreciated.

Answer:Windows Shutsdown during Login

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Alright, as per title my pc justs shutsdown randomly and then comes back ON again. It has happened few times now, I have checked all cables and wiring, everything seems to be in place as it should be. Any guesses what could be the cause of it?


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I recently dropped my laptop and there after it shutsdown  after some minutes
And when I turn it on it says "Your system automatically powered itself off because it became warmer
than expected. This may have been caused by:
o) operating or storing the system in an enviroment where the ambient
temp is too high or,
o) obstructing the air flow from the system fan vents.
If this problem recurs please call Dell Support wi
The fun works fine and the temperature is normal
What can the problem be

Answer:I dropped the laptop, now shutsdown?

We?re listening. We?ll surely check and assist you. As you informed that the computer was dropped recently, the computer can turn off due to various reasons. It may be a software or a hardware issue. In order to isolate issues between hardware and software, we request you to complete the hardware diagnostics. You can refer to this link which is a video which shows the steps to complete the hardware diagnostics. Please share your findings, so that we can take this forward.

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Alright, as per title my pc justs shutsdown randomly and then comes back ON again. It has happened few times now, I have checked all cables and wiring, everything seems to be in place as it should be. Any guesses what could be the cause of it?


Answer:Computer shutsdown randomly

Devilz said:

Alright, as per title my pc justs shutsdown randomly and then comes back ON again. It has happened few times now, I have checked all cables and wiring, everything seems to be in place as it should be. Any guesses what could be the cause of it?


Could it be overheating? Have you checked the fan and processor for dust build up?

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my hp laptop overheating and shutsdown ,,,windows 7
Bios version/date Hewltt - pakard F.07 , 19 - jul - 08
If you can help to resolve the issue ,,,

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Hello, I am new to and I been having trouble with my computer while playing video games as of late.
I been all over the web trying to find out why this is happening and I'm starting to get frustrated, if I could get some help from someone that be greatly appreciated.

OS: Windows 7 Home Premium

I already scanned my computer with Spy Sweeper Webroot and Malwarebytes and I'm not getting anything. So i don't know what I should do next.

Event Viewer:

<Event xmlns="">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<TimeCreated SystemTime="2010-07-31T09:44:19.223618100Z" />
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Security UserID="S-1-5-18" />
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckP... Read more

Answer:Cumputer shutsdown/crashes, Help please

Please, post some computer info:- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")- security programs in use (antivirus, firewall)===============================================Download, and install SpeedFan: your computer temperatures:

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on shut down goes through the motions then comes back on.have restored mill edition with recovery discs made no difference.cannot hear solenoid click

Answer:tiny pc shutsdown and comes back on

See if anything here helps click here

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Spotbot recently caught some suspicious files trying to access the internet on my computer, which I said no to. On the next startup Windows immediately shut down, and has done so on every boot since. It gives a blue screen with information, some of which is:
Disable BIOS memory options such as caching or shadowing.
Technical information: ***STOP: 0x0000000A (0x000000B0,0x00000002,0x00000000,0x8050601F)
Physical memory dump complete.

I?ve been able to startup in Safe Mode, and attempted some spyware removal as follows:
AVG ? C:\WINDOWS\System32\ removed to Virus Vault, identified as Trojan horse Clicker.ZWK
Spybot ? MicrosoftWindowsSecurityCenter_disabled
settings HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WSCSVC\Start
BraveSentry data C:\WINDOWS\SYSTEM32\kr_done1
settings HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\kr_done1
Adaware ? will not run, although it did prior to this problem
Malwarebyte ? no problems found

I?m now having to use a different computer to access the internet for this posting. I couldn?t tell if GMER ran correctly in Safe Mode, but attached results anyway. My system is Windows XP Professional Edition, SP1.
Thanks for any help you can provide.

DDS (Ver_09-06-26.01) - NTFSx86 MINIMAL
Run by All at 21:45:59.96 on Tue 06/30/2009
Internet Explorer: 6.0.2800.1106
Microsoft Windows XP Professional 5.1.2600.1.1252.1.1033.18.511.264 [GMT -5:00]

============== Running Processes =====... Read more

Answer:Windows shutsdown at startup

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


Is there any particular reason you're still at SP1?


Have you tried Last Known Good Configuration: Restart your computer.
After hearing your computer beep once during startup, but before the Windows icon appears, start pressing the F8 key.
In some systems, this may be the F5 key.
Instead of Windows loading as normal, a menu should appear.
Use the up arrow key to highlight Last Known Good Configuration and press Enter.
Login on your usual account.

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Hi there,

I hope someone can help me with this. I'm trying to figure out why is my computer so slow on shutdowns. It's hanging on shutdowns, and while it hangs I get an error message about the svchost.exe, I click OK and after that it shutsdown ok.

Can someone help me with this problem?

Thank you,



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Hi My computer shutsdown about 4-15 sec after i switch it on. I tried taking out the CPU and then it stayed on, but if i put it back in it shutdown, I think that 90% of the problem is the CPU and the last 10% might be the power.

So can you help me
is it my CPU that overheats or do i need to replace it or can i be something 3rd

Thanks for the help.

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My laptop has suddenly started shutting down when I turn on the wireless card. I am not aware of having recently changed anything.

The shutdown has a "blue screen of death" with lots of text on it that is up for a fraction of a second, then the computer restarts.

If the wireless card is on when I turn the laptop on it shutsdown and restarts just after the desktop loads as the icons are appearing. If I turn the wireless card on after the laptop is turned on and everything has loaded the shutdown is sometimes within 10 seconds, sometimes a few minutes, never instantly.

The problem may be related to McAfee. The shutdown sometimes correlates with when McAfee is trying to do something online. A recent virus scan with McAfee found "Generic PUP.x". I told McAfee to remove it and it claims to have done so.

I have had this laptop for a while and have installed and uninstalled a lot of stuff on it over the years so I would be grateful for any other advice re things I should do to clean it up.


RM Asus M5200N Notebook with extra 0.5GB RAM
Windows XP Professional v2002 SP3
BT Internet Broadband Package with McAfee

Answer:Laptop shutsdown when I connect to www

Right click on "My Computer"
Choose "Properties"
Open the "Advanced" tab
Under the "Start Up and Recovery" header, click Settings
Uncheck the box next to "Automatically Restart"
Next time the Blue Screen error happens, the computer won't automatically restart.
Please write down the information on the screen and post it here.

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Dear Guys,

My desktop PC is using Wind.7 Pro with 4Gb RAM.
My Excel2016 , while using , suddenly shutdown on its own.
This happens at least once a day.

Thus far , i have:
a) updated the Excel2016.
b) have scanned for virus and removed around 10 of them.
c) Have NOT update windows patches since our Internet is slow.

Can someone please advice?
Thank you.

Yours in service

Answer:Excel2016 - shutsdown daily

Have you tried repairing the Office installation (via Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?

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my laptop after sometime would shutdown by itself. The fans are working but it seems they continue on without stopping for a while just like when the laptop was still new. What's causing the problem?

Answer:presario 1508AP shutsdown by itself

heres a link to very similar thread,as yet not resolved but some of the suggestions maybe worth looking here

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Hi all,

i have a packard bell p4 that comes up with a windows error...

nt authority/system
the system process
error code 10737...(there is more i can get it if you really need it)
has performed an error and the system is shutting down...
then it counts down from about 40 seconds and shuts down...

now if i open a command prompt in that 40 seconds
and type shutdown -a it aborts the shutdown and the system is good
to go...and hasnt shutdown can i stop this from happening...
and more importantly...why is it happening?

anybody had the same prob?

Answer:Windows xp shutsdown after 10 minutes...

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Problem:My installations of Windows 7 Ultimate restarts randomly. No BOSD, it just restarts.

Purpose: Looking for Possible BOSD.
1. Over ride the Start-up recover settings on windows to not restart when BOSD is encountered.

Result: Computer restarts. No BOSD is observed.

Purpose: Monitor the Temperature, and Voltage Distribution
1. Goes to bios to monitor the Voltages and CPU Temperature.

Result: Voltage distribution is normal. CPU Temperature is 62-60C, Motherboard is 45-49C. Normal for tropic countries.

Purpose: Flaky Windows power management settings.
1. Change the power management settings. From standby settings from 30min to never. Monitor standby is leave as it is.

Result: Computer restarts randomly.

Purpose: Stress test the PC
1. Leave the PC on BIOS mode for 8 Hrs.

Result: Computer did not restart.

Purpose: RAM test.
1. Run the windows 7 memory diagnostic tool. Standard test.

Result: Diagnostic test resulted in a pass.

I might miss something. I hope you guys can help me.

Answer:Windows 7 Shutsdown Randomly

Hi look in your evevtviewer for info,make and model of computer please,what video card do you have,same for wifi,did you run the upgrade advisor

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hey guys, thanks in advance:
I have a toshiba satellite a105s2051, and it just shuts down (no prompt or anything, it simply passes out). I assume its heating, but what is a way of getting a good diag on the problem?>

\\-can it be a virus (it has died on me while trying a restore and a sys scan for virus)? it actually started happening after I checked my firewall on shieldsup
please gimme a hand,

Answer:laptop shutsdown after a few mins

Buy a can of compressed air, give it a couple of good blasts up the fan exhause port when it's running. That often works, cleaning out the clogged dust.

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I am having this weird problem with my new PC, which has been happening since it was built last week.

When I turn on the computer or restart it from Windows (XP or Vista) it shuts down, then I have to press the power button anywhere up to a dozen times to get it to start and it gets as far as the burner lights flashing on. Once it is running it runs like a dream and I have no problems at all.

I have checked the memory and it is all seated properly, have tried a different video card, disconnected the burners and other hard drives, taken the soundcard out, nothing seems to work.

Any help would be greatly appreciated

My system

Intel Core 2 Duo E6850 CPU
2 x Kingston Hyper 2 GB Kit memory 1066MHz
Gigabyte GA-N680SLI-DQ6 RV2 Mobo
Razer Barracuda AC-1 Digital Audio Card
XFX PCIe 8800GTX xXx Video card
Thermaltake 1000W Toughpower PSU
WD 250GB SataII HD
Compro T750 HDTV Dual Tuner PCI Card
Thermaltake Bigwater 745 water cooling
Samsung 226BW 22" monitor
Samsung Syncmaster 913 19" monitor
Silverstone TJ07 Tower

Answer:New pc doesn't restart, shutsdown instead

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when i click to open/play music files in media player it opens then just shutsdown/disappears without any error messages. I've just reinstalled xp pro to try and solve the problem but it still remains.

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Computer overheats, shutsdown and won't reboot for 15 - 20 minutes. Then at times it flashes a blue screen with the following statement:"Your PC ran into a problem and needs to restart. We're just collecting some error info. and then we'll restart for you."And in smaller print it indicates to visit STOPCODE DRIVER POWER STAE FAILURE  

Answer:Computer overheats, shutsdown

Hello @john_rohme Welcome to the HP Support forum. Thank you for posting. Can you start the computer eventually , can you load it to Windows desktop ? The overheating is typically a symptom of a hardware problem.Please, check this article from HP and follow the steps > The Blue screen (BSOD) is kind of Windows self-protection feature. If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error.What you describe could happen because of incompatible with Windows driver (most often) or because of hardware issue (rarely).

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My computer will shutdown and restart whenever i play minecraft for more than 10 minutes i am not sure why all i know is that it only happens with minecraft for some reason.In case it is important i am using windows 8 developers edition particuarly build 8102. I apologize for all the grammar issues.

Answer:Minecraft Shutsdown Computer

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well first of all heres my specs:
model: gateway 310 xl
p4 2.6ghz
512mb ram
jaton geforce fx 5700le 128mb pci
80 gig hdd

*well sorry if im violating the rulez or anything but im jsut talking about a possible p2p program conflict or overheating problem that may be shutting down my cmputer and im not asking how to use it or anything im asking "if its a possibility that its messing up my computer"...

well it started happening couple days ago...but not sure if its overheating or not...well i checked the fans and it seems to be working ok...i think it could of been bearshare but not quite sure...cuz when i was usin bearshare it just shutdown my comp...but not sure if it was really i did it again and it just shuts off when im doin a av it happened to me like 8 times already and im afraid it may happen again right now...well i chatted wid gateway wid this and they told went into my comp remotely and changed my power scheme of my hardrive to 15mintues "turn off hardisk" to "never" i waited again and everything seemed fine but when my friend turned on bearshare minutes later it shuts down my comp now i deleted all my files in bearshare and it seems working fine now...and nothing is happening now...but still waiting till it strikes again...right now im doin my av scan and its goin well and got 3 viruses so what do u guys think overheating? possible virus that shuts down computers or the hardrive...also if... Read more

Answer:My Computer Shutsdown Randomly...

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Hi there plse help a newbie on ye olde forum.
Prob as follows

PC running on Windows XP Home SP2
System boots up and shuts down continuously.
Regedit has been disabled by system administrator
Can not scan or stop the @#$% computer from rebooting

Any offers

Answer:Unable to run Hijack This Pc shutsdown

The $%^& puter reboots before i can ge into MSCONFIG
I did see something return after i disabled all the startups
it still returned with br4413on.exe and
empty.pif is running as a process
"Regedit has been disabled by your administrator" when trying to run regedit
Safe - mode Ditto to all
Shutdown -a does not work either.
PC was infected with w32 Brontoks, Slaved drive onto othe PC and scanned cleaned with E-trust


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Gateway E-4300/Windows XP SP2/Intel Pentium 4

Problem started about a week ago, after selecting restart the computer will shutdown but not start back up. I thought it was an ACPI problem, but after researching I'm completely lost now...HELP....


Answer:Computer shutsdown instead of restarting

It could be a flaky power supply.

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Hello Everyone,
I have an older computer that sit in the kitchen it has an amd athlon processor 256mb ram geforce 2 GFX card and runs Windows 98 SE. OK the computer had A 1.5GB C Drive and a slave drive that's not much bigger and is split into two partitions. The problem I am currently having is the computer is shutting down and rebooting itself from time to time and when it does shut down I won't come back up right away I have to let it sit for a few minutes. Also there have been a few times where the computer screen goes black the computer is still running but I can't do anything because the screen is not there. I have to shut it down wait then restart it. Now Recently I changed out the 1.5GB C drive and replaced it with a 40 Gig I cloned the C drive with norton ghost. so the hard drive is GOOD because I had the same problem before I exchanged them. I left the slave drive untouched. Would that cause a problem if the slave were bad and not the OS drive. Also I switch out the monitor with the one from my newer computer so I know the problem is NOT the monitor. When the screen goes black after a few seconds it sounds like something is shutting down but the computer is still running and all the fans are spinning also I see a green light appear on the slave hard drive not sure what that means the light is not there when the computer comes up but when it goes black it comes on. I also changed out the surge protector with a new one because I heard the can cause prob... Read more

Answer:Computer Shutsdown intermittently need Help!

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Problem is in the title thread. Windows turns off, screen goes into power saving mode, but lights are still on and fans are still whirling. When I try to turn it off in save mode, it freezes on "shutting down computer".

It will restart although it takes ~30 seconds to do so.

Problem started last Friday. I haven't installed any new hardware since Wednesday, when I installed my HDD. I might have updated a driver, but I can't recall.

I've reset the BIOS back to original settings also, but that's had no luck.

Also, sometimes it takes very long to boot up - up to 2 minutes. Most of the time it takes ~20 seconds though.

Any suggestions?

Answer:PC won't power down after Windows 7 shutsdown

Hello ET and welcome to Seven Forums.

Providing this isn't a hardware issue you may be able to roll back your computer prior to last Friday (when the problem started) by using a restore point.

System Restore

You could also check for damaged or corrupt system files by running a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

SFC /SCANNOW Command - System File Checker

One of the Forum experts prepared this troubleshooting guide:

Troubleshooting Steps for Windows 7

And this Microsoft forum thread may help:

Windows 7 after shutdown will not power off - Microsoft Community

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Hi All

I have a self build PC as per my specs and when I first switched it on the PC booted for 2-3 secs, then shut down and cycled twice. Afterwards it then settled down for about 6 months - no probs at all.

However just before Christmas, it started to do the same again - sometimes trying to start up to 16 times and then it would eventually boot. I have no other problems apart from when playing BF4 I getting the annoying Switch to Windows basic Colour warning message.

However, after Christmas it won't now boot at all. I've ordered a POST dig card but this isn't showing any error code, nor is the MB displaying a code either.

When checking the MB over and trying various things, I left the 8 pin power connector disconnected and tried booting. Everything booted, until it complained about the power supply being disconnected - as soon as I reconnected it, the problem returned.

I'm hoping this is a PSU issue although, the MB is still under warranty. Any ideas?

UK Media

Answer:PC shutsdown after 2-3 seconds during boot.

Exactly the same problem happens with me also. I cleaned the CPU fan, as lot of dirt get stick between the heat sink causing ultimately to overheating. At last, when the fan becomes dry, I put it back there and my problem get solved. Hope this helps!!

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My Pavillon 525W has been shutting off lately. Mostly at night maybe every 3 days I'm running Windows XP original version I checked the BIOS and of course the power options everything is set properly one other item when it shuts down the power button light stays on, though, I can't bring it up using the mouse or keypad so I shut it off and then I restart and everything works fine. Any help would be appreciated.

Answer:Computer Automatically Shutsdown

Hi run a memory test.
How much Ram do you have installed?
Anti-virus..Spyware programs???

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hi, my internet explorer shuts down while visiting sites (normal legitmate sites) giving dis error "iexplorer has encounterd some problem bla bla" i press dont send n it closes, its very annoying, plz help. m using internet explorer 7. iv scanned my system using avg, ad aware, windows defender, no virus or anything was found, plz help

Answer:Solved: iexplorer shutsdown

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My laptop may be have a problem...the temps are....60 idle>>85 full load and if i play an fps game i get a few shutdowns...I just cleaned the heatsink with an Air Duster spray...and the results are the same....

Any Ideas???

Answer:Satellite M40-237 shutsdown - overheating?


I don't know if the using of the air duster spray was a good idea and if it will clean the fans.
I use the vacuum cleaner. It sucks all the dust pretty well.
But the dust is not always responsible for the overheating and automatically shut downs.
You should check if the notebook cans "breath" properly. The place around the notebook
And the heatsink should be free.

I have also found this useful topic:

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Does anyone have any ideas what might be causing this to happen apart from overheating. It's happening regularly and seems to be most likely to occur when the kids are playing an online game like Runescape. Could it be related applications which are heavy on processing?

Any thoughts would be very much appreciated.
Thanks, Sarah-Jane

Answer:Satellite A30 randomly shutsdown?

hey there,

Usually the reason for random shutdowns are related with the dust on the fan.
The best way to get them cleaned is by taking it to an authorized repair center. But if you want to try it yourself you can use a vacuum cleaner on the holes underneath the laptop where the fan is (i know it sounds funny but i have seen it work :P )


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recently my machine decides to shut down as it is starting up. the farthest is gets is to the Windows XP startup screen. it's not a heat issue because it doesn't even have a chance to get warm. I proceeded to strip down all of the devices down to the motherboard. USB ports disconnected HDD, DVD, floppy drive.... everything out. the machine starts up fine. I can enter the BIOS and it doesn't shut down on it's own. now with only the HDD plugged in the machine shuts down on it's own. is there anyway to salvage the HDD or is it shot? it's a Seagate Barracuda 7200.8 200GB SATA drive.

any help out there?

Answer:HDD shutsdown machine at start up.

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I'm recieving a C++ runtime error when I open one of my applications (during the opening of a cubase sx3 project). Im running win XP pro - SP3. I recently had to do a repair instal of xp due to a virus and have now updated windows, all drivers, reinstalled cubase and tested all of my plugins, however I get this message when i go to open old projects

The instruction at "0x208f1b8e <this number changes slightly but always 0x2...>" referenced memory at "0x00000000". The memory could not be "Written"


Microsoft Visual C++ Runtime Library. Runtime Error!. C:\program files.....cubase.exe
R6026 -pure virtual function call


The exception unknown software exception (0x40000015) occured in the application at location 0x4e90fc05


The app shuts down.
The error occurs as Cubase opens the project and one by one starts opening the plugins used.
I've done a lot of reading on this error and so far can't correct it.

If anyone has any ideas to solve this or as to why I may be getting this then please share them

Also I can't get DR Watson to log the crash is there any other software out there that will monitor and log this crash as it occurs?

Any help would be apprieciated as I've been trying to figure this out for 2 weeks now!

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I Have a MESH computer which shuts down completely instead of re-booting when "restart" is selected rom the shutdown menu in XP Home SP2. I have to physically remove the power supply from the rear of the unit and then replace it before the power on button will work (I have to do this sometimes following a 'normal' shutdown as well). I have a suspicion, but nothing more, that I may have read somewhere this is a common problem with MESH units. Anyone help please?

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Please Help!!!
My computer shutsdown automatically when i switch it on.... It first used to work normal then randomnly switch off but when i started it up again then it would work again normal. The problem became more frequent and i was told it could be my CPU thats overheating thats why it shuts down...and this could be because of dust build up by the CPU fan. i then removed the fan cleaned the dust ( by the way it was hecticaly dirty), and afterwards my pc worked perfect for 2days but now it switches off automatically while windows is starting up. As soon as the mouse icon appears it would just shut down. Please Help!!

Things i tried: i tried starting in safe mode but it still shuts down before windows loads,
i tried to reinstall windows from a cd but as pc is booting from cdrom it shuts down
i tried diconnecting the cdrom to check if there myt be faulty wires but it still shuts down

Is there hope for my pc still?

Answer:computer shutsdown automatically

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Hello there. I need some help around this problem. I am playing few games normally, but on some games my PC shuts down for no reason.

This games I play normal without PC shutting down:

DayZ Standalone "30-60 FPS", Counter-Strike: Global Offensive "+300 FPS", League Of Legends "+300 FPS", Miscreated "60 FPS", ARK: Survival Evolved "40-70 FPS", Minecraft (Without shader pack) "+350 FPS", Arma 3 "60 FPS"

This game I can't run normally without PC shutting down:

RUST "60 FPS", Battlefield 4 "+60 FPS", Trove "+300 FPS", H1Z1 "+60 FPS", Heroes Of The Storm "+300 FPS", Minecraft (With shader pack) "+350 FPS" and some other games.

This are my PC Specs:

Power Supply: LC6600 V2.2 600W
GPU: Gainward GEFORCE GTX 960 4GB Phantom
CPU: AMD FX 8350 4.0 GHz
Motherboard: M5A78L-M USB3
Hard Drive: WDC WD5003AZEX-00K1GA0 500GB
OS: Windows 7 Home Premium x64

Please help me solve this problem with shutting down. Thanks

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my hp pavilion automatically shuts down itself without warning or error msg. the mains is usually hooked and it doesnt really seem to do with the battery, any idea what the issue might be?

Answer:computer shutsdown itself without error

Hi Waleed, welcome to Major Geeks.

The most obvious reason is the pc is internally clogged with dust. Look at

Studio T

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I just reformatted an HDD and installed WinXP. When I try to do updates however they do not succeed. Actually I first did the SP1 update and it said it was successful but when I go bakc to updates it is still available.

What happens is while updating I get a window that says Windows must shutdown. I tried to take a screenshot but it did not work.

What could cause this? Do I need to repair WinXP, if so how? I went to the repair DOS window with the XP cd and it gives me the C: prompt what do i type?

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For quite some time I¨ve had the problem of Firefox shutting down, sometimes three times just after restarting it without doing any thing else.Is it a Firefox problem or is it my laptop Dell Inspiron 1720 with Vista?Thanks for your attention.Edit: Moved topic from Vista to the more appropriate forum. ~ Animal

Answer:Firefox shutsdown unexpectedly


Can you please tell us what version of firefox you are running. So that I can instruct you on how to run Firefox in it's safe mode.

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Hi, please help. I don't know what went wrong every time I turn on the MS server 2003, it boots up to welcome screen but it automatically shutdown. I think a virus hit it. How can I remove this or fix this problem. Your help is needed. Thanks.

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Wanted to know if you guys could help me out on this one. I ran through Read and run me first and still have this problem. Whenever in IE7 I click on favs, computer shuts down instantly and restarts. Anybody know what could be causing this. You guys helped me fix my laptop with this process and thought I could do the same for my old desktop been having probs with for months. I have attached the logs.


Answer:Shutsdown when click on favs in IE 7

I cannot find the SASlog file or the Malware log file, one scan came up empty.

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Daughters friends laptop has suddenly taken to shutting down when in the middle of any application she is using. Any ideas on whats causing the problem. Don't think it's a virus as the uni she's at has a lot of software installed though that's not to say it can't be! Thanks

Answer:Laptop Shutsdown Unexpectantly!

Could be overheating - ensure that outlets are clear.Maybe either hardware or software - running in safe-mode may provide an answer.Are there any error messages?

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Hey guys, I'm trying to fix my cousins computer. It kept shutting down in like a minute after windows booted up. So i took her hard drive out, set it to slave,put it in my computer and scanned it with nortons and nod and found and removed several viruses. I took her drive out set it back to master and put it back in her system and it still crashed. I then went in and set it to not restart on system failure and then applied about the time it shut down again. The next time it shut down on its on the blue screen came up and gave me this info.

Technical information
Stop: 0x0000008E(0xc0000005,0xED9885E9,0xF654EA20,0x00000000)

huy32.sys-Address ED98885E9 base at ED986000,DateStamp 4 Sabe717

then below that it says Physical memory dump complete

Then when i restart again it continues to shut down for no reason. I'm so lost as to what to do next. Please help guys and thanx for help in advance.

Answer:Computer shutsdown for no reason

does it crash when you boot to safe mode?

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