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computer virus windows 7 wont boot even is sa

Question: computer virus windows 7 wont boot even is sa

Cannot boot up computer to windows 7. Even in safe mode. It got a virus that had red writing on the screen. For a virus protection. Error screen says Error f3-f100-0004.Press OK to turn off computer. Have pushed all F keys, everything works ok there, or seems to anyway. I think that a virus has gotten into boot sector. Took it to a repair person. Who has a computer repair store. But I think he messed it up even worse. He said he would charge 250 bucks to fix it. It cost just over 350 new. Any suggestions.

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Preferred Solution: computer virus windows 7 wont boot even is sa

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: computer virus windows 7 wont boot even is sa

If you can't even boot into windows, you might try downloading one of these restore disks from a working computer, burn it to cd and then use it to boot your computer. If you have to change the boot order, go into your BIOS and set the boot order to boot first from the cd drive.

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sooo i accidentally click some pop up and it goes ahead and downloads some 'PC shield' ******** virus disguised as an antivirus. everything was crashinggg i was in a rushh, turned off the computer. go to turn it back on, it gets to the point where its loading windows, and then just restarts. im absolutely pissed since i jsut recently reformatted my computer to eradicate all its bugs. any help?

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The other day I updated my laptop which is a Dell Inspiron 17R running Windows 7 home premium, when I updated the computer booted ok took longer than usual, I restarted the laptop but this time it wouldn't boot up, it came up with a black screen saying repair windows(recommended) or start windows normally, I clicked repair windows it said searching for problems, attempting repairs this took about an hour and a half but unfortunately did not resolve the issue I sent the error report to windows, I restarted the laptop again,  attempted booting it in safe mode no luck and the same other various options I can try but no luck they all just crashed the laptop and began restarting it,  tried repairing it again and this time it took my to a screen with various options like load backup open cmd and format my hard drive, loading the backup did nothing and  wasn't sure what to do with cmd so decided to part ways with my stuff and format the hard drive, I did this and the laptop was formatted but the OS was still on the hard drive and it was like the first time I opened it all of my personal things were gone but win 7 home premium was still there, I set it back up again installed AVG anti virus etc downloaded a few movies ran fine the next day it said windows updates need installing so, I  did , 145 updates were made  turned my laptop back on and again it was booting up and crashing followed the steps I mentioned before noting was working after messing around wit... Read more

Answer:Computer wont boot, wont boot in safe mode, wont load repair centre

Hello there,
It seems like you did not perform a clean installation of Windows and that's why your system is acting up. 
Follow the steps below to install a new copy of Windows:
1. To format your hard disk during Windows 7 installation you will need to start or boot your computer using the Windows 7 installation disc or USB flash drive. Insert your Windows 7 disc in your CD/DVD drive. Please note: will need to restart or turn on your system with the disc in the drive. 
2. After turning on your system with the CD in the drive go ahead and press any key when prompted during your computer post routine and then follow the instructions presented on screen. If you don’t see this go back to step 1 to setup your BIOS to boot from CD or USB flash drive depending on your installation media.
3. On the Install Windows page simply enter your preferences and click next.
4. Accept the Windows license agreement.
5. On the “Which type of installation do you want” page go ahead and choose the “Custom” option.
6. Select Drive options (advanced) on the “Where do you want to install Windows” page.
7.  Select the partition that you want to change, choose the formatting option you want to perform and then follow the instructions.
When allocating space choosing the default MB size for your drive is typically the best for most users since you want to take full advantage of all your disk... Read more

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so i was looking to download flv video and i kept trying to download it and avast kept blocking me from downloading it. i decided to turn off avast(bad idea) and when I downloaded the file my computer shut down. When i try to boot it up it only shows a black screen i tried typing F8 but that didn't work. Everything is unresponsive or seems to be...please help if you can

operating System: Windows 7

Not new, has been working great till now

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Trying to help out a friend. His operating system is Win XP Home Basic. He says he was on one of the free (not adult) movie websites and received a virus warning from his installed Avast resident anti virus program. He exited the site and ran a complete hard disk scan which found a virus. He moved the file to the Avast virus chest. Then he says he was downloading an update for Spybot Search and Destroy when the computer crashed and rebooted.

He then asked for my help. Trying to boot normally the computer never gets past the welcome screen. At the welcome screen two accounts appear, his name and administrator. Clicking on either one (I've tried both) shows "Loading your personal settings" and then stops and goes back to the welcome screen again, only now in the lower left corner is displayed "Exit (his name) desktop. Clicking on the exit desktop link it shows the standard XP shutdown dialog: standby/restart/shutdown.

Next I booted the system to Safe Mode and selected "Restart from last known good configuration using system restore". This only resulted in the same outcome. Frozen at the welcome screen.

Any ideas? Could this be a hard drive failure? Is there anything that can be done?
Thanks for your help.

Answer:Virus Warning, Now Computer Wont Boot

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help please, i have an acer aspire netbook which got a serious virus, Trojan horse generic 21.asme, hacktool.jwh. So i ran AVG rescue disc it recommended to rename files, which i did, but it wont boot now, and when i tried to re run avg, it says no virus found. I think i have done something to the boot files. Is there anything i can do ? Im desperate as it is not my netbook, its my grandsons. it has windows xp OS

Answer:ran avg rescue due to virus, now computer wont boot,

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While surfing my computer started to freeze. It then shut Internet Exploer down. I could still here a radio show even though IE was closed. In 15 seconds, the computer shut down and tried to reboot itself. All it does now is try to repair itself. i tried restaring it in safe mode with networking or just safe mode and it goes back to trying to repair itself.

Answer:Help! Computer in continuous repair wont boot due to virus

Hi, Lets give it a try.We will need to view the system status from an external environment. You will need a USB drive and a CD to burn. There will be several steps to follow. Download GETxPUD.exe to the desktop of your clean computerRun GETxPUD.exeA new folder will appear on the desktop.Open the GETxPUD folder and click on the get&burn.batThe program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.Click on Start and follow the prompts to burn the image to a CD.Next download to your USB driveAlso Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file,, will be extracted.Remove the USB & CD and insert them in the sick computerBoot the Sick computer with the CD you just burnedThe computer must be set to boot from the CDIn some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.Follow the promptsA Welcome to xPUD screen will appearPress FileExpand mntsda1,2...usually corresponds to your HDDsdb1 is likely your USBClick on the folder that represents your USB drive (sdb1 ?)Confirm that you see that you downloaded therePress Tool at the topChoose Open TerminalType bash driver.shPress EnterAfter it has finished a report will be located on your USB drive named report.txtThen type bash -afPress EnterYou will be prompted to input a ... Read more

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I was on my desktop.. I think with not even a browser opened then suddenly lots of window error messages popped up saying a problem with a file in system 32 folder. I got pretty scared at that point and planned to take a screenshot but when I went to start menu the paint program I usually go to wasn't listed so decided not to. That's when a new error popped up but only once.. saying your hard drive has crashed or something like that. I turned off my computer at that point and turned it back on.. but now it would only go to black screen thing that says something like..Sec. Master Disk : LBA, 320 GB ... DDR2 at Bank(s) : 0145
Sec. Slave Disk : None

IDE Channel 1 .Master Disk HDD S.M.A.R.T capability... ENABLED (at first it said disabled but I enabled it not sure what it does)

PCI Device Listing...
bus dev fun vendor device svid ssid class device class
0 26 0 8086 2937 1458 5004 0C03 USB 1.1 Host Cntrlr 10
etc... lots of stuff similar to the last lineAfter trying to turn off and on my computer a few times I tried to enter safe mode by pressing f8 but it wouldnt go to that screen like normally just would go to that same black page with all that text. Then I tried going to the bios and changing the boot order to different things.. Then tried changing any settings in the bios that might make it work. In the bios I also did the auto detect HDD and it was able to detect the hard drive. After that I opened up my computer to listen to the hard drive to make sure it was makin... Read more

Answer:Computer wont boot. Virus or failed hard drive?

Hello and to the BC forums.

Please sit tight and be patient.

I have requested that an experienced helper who specialises in malware-related un-bootable computers respond to your topic.

Thank you.

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I was working on a Old gateway model that i recieved and it was a pretty bigg mezz on the compiter so i starrted working on it removing user accounts the whole nine yards then i installed SPYBOT SEARCH AND DESTROY then the computer found jajaja an astounding 145 mixture if trojans malware adware PUPS hijackers and well i was kinda busy so at around 35% percent of the scan i aborted the scan and clicked on FIX SELECTED ITEMS so it could fix the 145 problems that it found so everything ran normal then it said there were som items that could not be removed and would be removed after the next restart so i started it then when staright after ac ouple of seconds into botting up around 5 seconds after turning it on it shutdown and retart over again. So after a couple of times i turned it on and pressed F8 to bootup in SAFE MODE then i tried eveything LAST KNOWN GOOD CONFIGURATION DEBUGGING SAFE MODE COMMAND PROMPT SAFE MODE WITH INTERNET and it all just starts up and shuts down by itself any ideas could i problaly try any image disc that you can reccomend

Answer:Computer wont Boot up after Malware Virus Adware Trojan Removal

Moving to the Am I Infected forum for you and deleting the duplicate topic. ~ OB

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My grandpa has a laptop with windows 8.1 on it. He recently fell for a phone scam where some guy tricked him into letting him take control of his computer and pay him hundreds of dollars for security software that doesn't work. All we know is that they turned
off his firewall and added some kind of virus/malware that was alerting him every time he opened up a web browser. Luckily I came for a visit in time to take a look and I ran a few different programs to put things back together the best that I know how. First
I set a recovery point just in case, then I ran CCleaner, taking some bloat off, as well as some programs we were sure he didn't install, nor were used recently. I ran a Herd-protect scan and took a bunch of things off with that and then I used Panda Internet
Security to scan once more before I went to bed. It was working really well before I ran that last scan so I figured I was accomplishing something. 
Now to the real problem, which is that now the computer wont boot properly. Specifically. I turn it on. and I get the spinning lights/loading screen for a minute. then a black screen with a mouse on it. The mouse moves fine and it looks just like it does
before it opens the log in screen. 
I tried to open Safe Mode but I guess Windows 8 doesn't always respond to F8 while booting? I can't use ctrl+alt+del at any point and it doesn't go into Automatic Repair Mode either. I've been looking at other people's questions and found two that
gi... Read more

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Hi, when I turn on my computer, it trys to load windows XP and will restart over and over again. I can't load safe mode or my last known good configuration won't fix the problem. I also get the message "UNMOUNTABLE BOOT VOLUME."

After this, I used a windows XP CD and ran chkdsk /r and fixboot with no luck. Since my main drive is Seagate, I created a boot cd with Seatools on it. Ran the program and it told me that I have a bunch of errors on my drive. I tried repairing them but then other sectors would come up with errors when I re-ran the scan.

So now I don't know what to do. Did my hard drive fail or is it just a virus? Im thinkin that I should just buy a new HD, but Im hoping that I can just restore all my data, settings and everything to back how it was. I don't want to go thru the hassle of reinstalling every single thing again.

Any suggestions? Thanks!

Answer:Windows XP wont boot - HD failure or Virus???

Try a different data cable for the hard drive. A bad cable can cause all kinds of errors.
If that doesn't change anything, and if Seatools keeps finding more bad sectors each time it's run, it's time to replace the hard drive.

You can try using a Ubuntu CD to recover any files you don't already have backed up.
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer
Version 10 looks different than the screen shots, you don't get the same boot menu. Just be sure to choose the Try option, not the Install option when asked.

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Hey guys. Suddenly my computer got some weird virus

So i put my windows xp cd in and the desktop wont boot from it

So in BIOS setup mode,

I put
1st Boot Device-ATAPI CD-ROM
2nd Boot Device- Removable Device
3rd Boot Device- Hard drive

And it will wont read my windows xp cd. So i thought it was something wrong with my windows xp cd. I popped it in my other laptop. It worked.

I have reformatted my desktop with this cd before, but its not working can anyone help me?

i have BIOS VERSION EA81510A.86A.0046.P10


Answer:my computer wont boot from windows xp cd

The CD drive could be faulty . . if you have more than one optical drive, try the install disc in the other one.

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Trying to format/install XP on my spare machine which currently has Fedora Core on it. I made sure BIOS had CDROM first. Stuck in the CD, rebooted. Once I press the "hit any key to boot from cd"..

It shows the black sceen with " Setup is inspecting your hardware configuration".

Instead of going to the blue screen where it loads the stuff, the screen just goes black - and nothing ever shows.

Ive tried this with both CDROM drives.

Any suggestions?


Answer:Computer wont boot to windows cd

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I dropped my computer off the sofa and now it won't boot widows I can load up the bios page but the f8 key doesn't work is there anything I can do at home to do a full system repair and reinstall Windows 7

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hi all, i keep getting a message when i start my computer it gos into the post screen then gos to a black screen that says scanning devices then go's to a black screen and appears to lock up, its happened a few times and once i got it running by entering the bios and other time i got it to boot windows by putting in a win 7 disk, please help
ps once it said before it shut down and failed to start mem error at line... i dont think its related however
Amd phenom 955 black edition quad core
Asus M4A88TD-M
Apower black edition 750watt psu
500gb sata hdd

Answer:computer wont boot to windows

Do you get any beeps at the start when you turn your pc on???

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My laptop just won't boot up properly. This screen just shows up. What has happened? What can I do to fix it? If anyone can offer me any advice I would really appreciate it. I am a student and do a lot of work experience so my laptop is vital to me. Without it, I can't do any of my work!

All the best,


Answer:Help! windows 7 computer wont boot up.

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Can anyone please help my daughter? She has windws xp with 2 drives d and d. when you press the on off button it comes up and says no signal and goes round and round rebooting. I put the windows disc in and managed to get it to boot with cd and when I did it saysSony then american megatrends, with a red triangle and
underneath it says what storage devices are on the machine and to pick one to load windows to. I chose c and then it wanted to format so I said yes to the c drive. It took about anhour then it said it couldn't do it did want to retry. By then I had to come home and am trying to help over the phone but it won't get past the megatrends window. What do you think is the matter and can I help her over the phone? She doesn't know what make of computer or anything else about it. Thank you

Answer:computer wont boot to windows

It looks like the boot sector of your hard disk is erased or damaged. Since you did try to reinstall windows and you couldn't because the disk couldn't be formated, you should do a scan disk in a preinstallation environment like Windows PE. Of course, for that, you will need more specialized tools, which I'm assuming you don't have and don't know how to obtain. Lets see if others have better solutions.

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Hi I have a Sony Vaio VGC RA-820G and it stopped working on me.
Whenever I try to boot it up it takes me to the system recovery screen.
I put in my start up disk at it loads it but then it hangs and the computer stops responding. I thought my hard drive was no good but i put it a new one and tried to install xp on it but the computer hangs at the setting up windows screen.
Its like the computer sees my hard drives but wont read them or something.

any ideas at what the problem might be?


Answer:computer wont boot to windows xp

i had the same problem i think its becasue the video card is shot and wont load the specified files or something i could never figire out the problem but thats what seemed to be the problem. I only saythis casue my paps is a computer expert and thats what he diognosts after several weeks a fiddiling with it.

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im fixing my brothers desktop for him and im stumped, tried heaps of methods found online but no luck. the computer posts fine, but after post it comes into an 'error mode' it says the following - controller bus #00 device #1f function#02:03 ports, 02devices port-00:harddisk, wdc...             (this device is controlled by the RAID BIOS)port-04:CDROM.......AHCI BIOS installedanyone know how to fix it without a clean install?things tried -CMOS resetresetting the bios to default replacing cablesubuntu drivedell test features --------------------------------------computer info: dell dimension e520windows xp media centre edition 2006

Answer:computer wont boot to windows

What do you have in the way of discs?truenorth

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I turn on my computer fine and the Windows XP boot comes up. After that the whole screen goes blank and there is nothing that I can do about it. I just tried to reconfigure my display to use the right resoultion for my new monitor. It came with software to run the moitor at optimum preformance and what not. I put in the disc and the autoplay on the disc never engaged so I opened up my computer and tried to get it to start from there. No luck. I tried opening up each individual driver and all that from the cd. I got to one called "true color" or something like that ( I dont really remember sorry) and installed it on my computer. I promped a restart and everything was going fine until the screen went blank after the windows xp boot screen. I've checked the internals of my computer and everying thing is ok. I've also tried using my old monitor only to get the same black screen. Any suggestions on how to fix would be greatly appreciated.

Answer:Computer wont display after windows boot

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I have a computer recently built and a Prime Z270-A Asus MotherBoard , i have windows installed on SSD and the comp boots fine with just the ssd , once i add the 2TB HDD the comp doesnt boot windows , If i go into the bios i can see both drives and i changed the boot menu to have ssd boot first . i tried swapping cables and ports , but the comp only boots with only ssd attached. Any ideas, i dont see any error messages just a asus loading screen then blank .

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Earlier this evening, windows surprised me by restarting to preform a windows update. I went to go do something else for half hour or so, and when I came back I saw the startup repair was running. 
On startup right after the windows logo come up, I get blue screen with error PROCESS1_INITIALIZATION_FAILED 0x0000006B.
Same thing on safe mode and "last successful boot config."
All of my restore points failed, and startup repair fails.
Checkdisk says no problems found, and SFC finds corrupt files and repairs them every time I run it, but the blue screen still comes up.
I tried using the widows 7 recovery disk but that failed too.
I have done a LOT of reading on the subject and based on the evidence, believe this is due to corruption of ntdll.dll in system32.
There was a forum thread where it was suggested I replace this file from the same version of windows followed by many replies from users who were able to successfully fix their issue this way. When I try to copy the clean version of ntdll.dll into my system using the recovery console, however, I the the error
The requested operation cannot be performed on a file with a user-mapped section open.
I suspect this means some process is using the file or something like that. Somehow, other people were able to get it to work.
Can anyone PLEASE help me replace this file (or suggest some other creative fix for this issue).
I would really really lik... Read more

Answer:Windows 7 Update now computer wont boot

Update: This is not a hardware issue. I was able to boot the computer using an ubuntu usb stick, mount the windows drives and transfer all of my important files off. Unfortunately replacing that .dll file did not fix the issue.

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I just put in a new harddrive, took out my old one, and installed windows on the new one.... i left it installing when i came back it shows the black screen that shoes up right before booting and it says "a disc read error has occurred! press ctrl-alt-dlt" or somehting like that...

i tried restarting with the boot disc out,...

what do i do>?

Answer:windows just installed computer wont boot

do you see the hard drive in the bios?

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Computer wont boot from CD for Windows XP re-install.

Hi, had been planning on re-formatting the hard drive for some time, then got a ?security hoax? virus so that pushed he to do my re-install. Problem is, my computer won?t boot form the CD drive. I?ve got a Dell Dimension 3000. Here?s what I?ve done.

First, I ran several malware programs to seek and destroy the virus. Then?the disc is an original Windows XP re-install disc. When placed in the drive, it does recognize it, and starts the program. I select re-install the operating system and it states no can do because you are attempting to install XP service pack 1 and your running service pack 3. The drive appears to be working properly.

I re-start, and it boots from the hard drive (never prompts me to press any key to boot from disc). Next I enter the BIOS set up and set the boot sequence to boot from CD first. The computer still starts from the hard drive. I next tried setting it to only boot from CD not hard drive and I just get ?F1 try again, F2 enter BIOS?. I keep playing with the settings and have gotten the prompt ?press any key to boot from CD but when I do so, nothing happens except it goes to the hard drive and starts up.

I had two disc drives so I dis-connected the slave and made sure the remaining drive is set as master. I also tried physically dis-connecting the hard drive and tried booting from disk but kept getting the F1 F2 prompt.

I don?t think I ever updated my BIOS and read that as a suggestion, but... Read more

Answer:Computer wont boot from CD for Windows XP re-install

Is Your CD/DVD-ROM drive detected by the BIOS? I want to say that there are many causes that can prevent your computer from booting from your CD, check these possible causes:

- CD/DVD disc is not bootable
- Damaged CD/DVD disc
- Check if your CD/DVD-ROM drive jumpers are set properly
- Bad SATA/IDE cables
- Damaged CD/DVD-ROM drive

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I have bought a new PC with an intel q6700 chip, 4 gigs of ram and a terrabyte of storage. I have just installed a copy of windows xp professional on it and other software that I use for music and image production that have never given me problems on my old machine. Today as I was working on some music my computer just flashed up a message too quick for me to read and then the screens went black.
When I restarted my computer my machine started making a loud beeping noise repeatedly and not going through the beeping process. I cannot get to the bios stage or boot from disc. Has anyone any ideas what may have caused this?

Answer:Computer wont boot after installing windows XP SP2

Does the screen show anything when you turn the computer on ? If it does then tell us what's the last message you see. If not then it's probably some hardware problem. Turn the computer off, unplug the power cable and open the computer case. Remember to touch a metal part of the case to discharge your own electricity before you touch any internal component. Check that the cpu heatsink is correctly seated and doesn't move at all. Take the memory sticks out and leave only one in the first slot (closer to the CPU). Check that the video card is correctly seated. Turn the computer on and check that all the fans are spinning.

This guide may help :

What are the complete specs of this computer ? What's the power supply brand, model and wattage ? Check the sticker that's on the side of the power supply block.

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I have an Asus computer x64 that was originally Windows 8 which I upgraded to Windows 10/10.1, and have had no issues for over a year. I was running someone else's SD card to watch a video and I closed out the video and popped out the SD card. My computer then froze. So, I turned it off and then it was just a black screen. Turned off again it popped randomly into BIOS which I saved and exited only to keep popping into the BIOS. After 1 more restart, the ASUS logo showed up and say "Preparing Automatic Repair". After about 6 minutes of that, it popped up into the Windows Recovery Area I guess. It is a blue screen and gives you the option to Troubleshoot or Turn off PC. I choose Troubleshoot.

Another two options appear which say Reset this PC and Advanced Options. I have gone into Reset PC to keep my files and it tells me "The drive where Windows is installed is locked. Unlock the drive and try again."

Next I go into advanced options and try System Restore, which tells me to specify which installation to restore, restart the computer and select System Restore (I cant get to this option).

I try Going back to the previous build which says, to try resetting your current build because it cant take me back to previous build...

Im stuck and my computer is everything to me.

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hello guys, i have been trying to boot windows xp cd...its just not working...i changed the BOIS setting...i tried using floppy boot disk...nothing seems to be!

Answer:cannot format my xp cd wont boot

Bios setting*

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For the past 18 months my pc wont boot up but after going into safe mode a few times i eventually get to my desktop i have re-installed windows 7 and had a partition on my hard drive if i buy a new hard drive and load windows onto the new drive will this solve my crashes i thought the motherboard was faulty but the error message i sometimes receive says it is to do with a registry problem.

Answer:computer wont load windows on boot up

A new drive and a fresh install is a great starting point.

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ive had my laptop for a year now and its been running perfectly fine up until now. When i start my computer up, it shows the screen that has the HP logo and then stays their. I have to turn my computer on and off a few times for it too actually get past that screen and boot windows. Do any of you have some suggestions on how i can fix this?

computer specs -

HP Laptop
Intel Core Duo processor running at 2 GHz
Windows XP service pack 2

if you need any more specs ill be happy to provide

thanks in advance

Answer:Computer starts up, windows xp wont boot

Welcome to TSG....

Do you have the recovery software for your computer?

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hi guys i am trying to format my computer but cannot boot from windows xp!

Answer:Cannot format my computer windows CD wont boot!!

What happens when you try?

You have BIOS set to boot first from CD?

What Brand/Model?

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Hi thanks for taking the time to read this.
I was working on my comp when the yorkshire police virus locked my screen asking me to pay 100 pounds so I restarted my comp once or twice and now windows wont boot up.

I cant get access to the safe mode my comp starts loading up screen goes blank then it starts loading up again. I done a scan and I got biohd-8 fail after 75%. I did read somewhere that this virus can do that but I can find any help on how I can recover my children's pics from when they were young.

I tried using Ubuntu on a dvd but I cant access my windows folder once thats booted up

You've probably guessed by now I haven't got a back up

Can anyone be any help I really don't wont to lose these pics its the only copy I have

Answer:Yorkshire police Virus now windows wont boot no safe mode

Windows Defender Offline

You can try the WDO tool to remove the virus.

You will need to use a working computer in order to burn the program to a bootable CD/DVD or USB.

Hope this helps,


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So I reinstalled windows 7 on my laptop everything was fine restarted several times to install updates, drivers etc. But then the next day when I try to turn it on it simply does not get past the windows logo it just freezes restarts then ends up on launch repair. So the day I reinstall its fine but the next day wont boot. This has happened many times now, so i figured i would see if anyone else had any advice.

thanks in advance

Answer:Computer wont boot windows after fresh install next day

Hello. What is the make/model of your laptop?

Are you using a Windows setup disc that came with the laptop -- what is the source of the OS installation?

If the laptop is not new, you might try re-seating the memory module(s) by removing/ reinserting them several times. Same for any connectors you are able to reach (HDD, etc)... this is to help dislodge possible corrosion or other crud on the connections.

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So my moms computer started doing something which has me going nuts at this point. My mom has an older dell that has been giving her problems. This was actually my older PC i gave her when I got a new one. One day I got the call we all dread when we get from "anyone in the family that sees us as the computer guy/gal". She told me the computer wont start. Its stuck.

I said well she either touched some setting or some issues with the boot file etc. I went over thinking i'll just boot to install CD and either repair or worst case senerio reformat. No biggie. I get there and just turn it on to see what happen. Bios load windows starts and I get the windows logo with the starting windows and it just stays there. I said well lets try a repair. I insert the disk press F12 boot from disk, I get the touch any key I press it and it just goes back to the starting windows screen stuck.

Hmm. I said well lets boot into safe mode and see if I can do something through there. Press F8 select safe mode and boom I get all that stuff across the screen like its the matrix and then it just stay stuck there. Nothing..

I started thinking and then said 'I'll show you!!" Made a Ultimate boot CD and wiped the drive. My thinking was since I wiped the drive I can start new fresh drive and everything will be peachy from there. I wiped the drive and inserted the install disk and I couldn't believe it, back to starting windows and boom stuck again. At this point I do n... Read more

Answer:Computer wont boot, stuck on Starting Windows.

It smells on bad sectors on HDD, if you of course used non-defected ISO for installation... Try checking/resetting all connectors to all main components and check HDD for bad sectors from UBCD or Hirens

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Relevance 55.76%

I've had this problem with the Windows Security popping up by itself happening for about 2 days now. And also a program that popped up around the same time called Personal Guard 2009. I've used Ad-aware and it has found the Personal Guard 2009 and removed it, but will come right back up after the removal. I've also used Smitfraudfix, no luck. After this infection I downloaded Malwarebytes and it won't open. Tried Safemode, there was a problem with that too. although im not the best with computers I'll try and keep up. Here are the attach, ark, DDS:

DDS (Ver_09-10-26.01) - NTFSx86
Run by HP_Administrator at 18:33:16.09 on Sun 11/01/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1364 [GMT -6:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
svcho... Read more

Answer:Fake Windows Virus alerts wont get off of my computer

Hello, and Welcome to TSF.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.


Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper at this forum.


Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Place combofix.exe on your Desktop
Disable your AntiVirus and AntiSpyware applications,... Read more

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Relevance 55.76%

well i think i have a virus because as soon as i star windows it says it trend ChipAwayVirus(R) On Guard Ver 1.65 and when i try to install windows xp again it wont go away and well the computer wont even start as soon as it goes through the place where it says boot from cd it shuts resets. so is my computer screwd up or something cause i really want to fix it.

Answer:computer wont install windows xp (chip virus)

What's the brand and model of your computer ?

From what I could find Trend ChipAwayVirus is an antivirus integrated in the BIOS, it can cause false positives if it doesn't know the operating system installed. Enter the BIOS at startup and turn the virus protection off there (under virus scanning or antivirus protection, possibly in the advanced menu).

See if you can get into windows with the bios antivirus turned off.

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Relevance 55.76%

My conputer was running slowly so i decided to factory reset it and after i did that it got stuck in a continuos boot loop. It will start and do some weird stuff then go to a black screen, then it repeats non stop. Ive watched multiple videos and people say i need to boot from a usb and stuff like that but i dont have windows on a usb so i dont think that will work. Any help is appreciated, thanks!

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Relevance 55.76%

My conputer was running slowly so i decided to factory reset it and after i did that it got stuck in a continuos boot loop. It will start and do some weird stuff then go to a black screen, then it repeats non stop. Ive watched multiple videos and people say i need to boot from a usb and stuff like that but i dont have windows on a usb so i dont think that will work. Any help is appreciated, thanks!

Answer:I RESET MY COMPUTER RUNNING WINDOWS 10 and it wont boot up anymore

Did the computer come with Windows 10?What is the brand and exact model?

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Relevance 55.76%

Everything was OK, until I (foolishly) inserted a Microsoft Windows 95 CD-ROM Setup Boot Disk. Somehow I have disturbed the startup procedure and now can't boot up Windows XP Pro.
The screen now says:-
Starting Windows 95...
TOSHIBA Enhanced-IDE CD-ROM Device Driver (ATAPI) Version 2.01
(C) Copyright Toshiba Corp. 1995. All rights reserved.
Not find CD-ROM drives.
Microsoft OEM Software Preload Utility
OEM Preload is connecting to the reference system
Device driver not found: 'CARRERA'.
No valid CDROM device drivers selected
OEM Preload is transferring the files
Invalid drive specification
0 File(s) copied
An error has occured while transferring the files to the target machine.
Preload integrity is compromised, unable to continue.
Press CTRL+C
When I press CTRL+C screen asks Terminate batch job (Y/N)?
If I select 'Y', I end up getting prompt C:\FACTONLY>...
How can I get my computer working again?
Thanks for reading my post. All suggestions will be gratefully received.

Answer:Dell Optiplex GX260 computer wont boot into Windows XP Pro.

Had an old Dell Optiplex to fix for my daughter and what happened was it changed the start device.
After help from this Forum I was told to check and found out it was starting from Floppy although there were no floppy drive on it.
So had to go into the Bios look for Floppy drive and disable or remove it.
Worked fine after that.It might not be your problem but worth a look if you are bored.

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Relevance 55.76%

Hi all. I have had nothing but issues, since upgrading to Windows 10 from Windows 8 (64).
The installation within of itself was horrible.
I got the continual flash on the screen, until I was able to get it into safe mode and recovered it.
Then made sure drivers were updated.
However, I did not upgrade my BIOs, from the information I had seen from MSFT.
Didnt think twice, since they said if you were upgrading from 8 or 8.1 that should not be an issue.
The system was running stable, after I did those fixes.

About 1 week ago, after a MSFT Windows automatic patch push, My monitor started not to respond during boot up. Ran some basic troubleshooting for the monitor (Ie: check plugs, check cables, check Video card).
They all seemed to work fine and my system booted up normal.

The very next day, cold booted again and monitor did same thing, it was not getting any signal from the computer.
Went through the checks, after a little bit of a delay the system finally booted.
I checked my BIOs settings, which were all set up normally.

I locked my computer after that and did not turn off the system, the next morning, my monitor was unresponsive.

I re-checked monitor, cables and even replaced the video card. Everything is good except no signal to my monitor.
I disconnected all hardware except the video card and motherboard, to see if it was an issue with my power.
I took out out the CMOS battery and also disconnected power to the motherboard for about 2 hours, to try and reset the ... Read more

Answer:Computer wont boot (even into UEFI/BIOS) after Windows 10 upgrade

Do you believe that the Windows 10 upgrade corrupted your BIOS, or otherwise damaged your hardware? That would be unusual.

What do you mean by "bootable USB BIOS"? There are a variety of things you can put on a USB device, including a DOS environment for doing a BIOS update, but "USB BIOS" means nothing to me.

When you "disconnected all hardware except the video card and motherboard" did you also disconnect the hard drive and the opticals? I once fried an internal Zip 100 drive, and the PC wouldn't boot with it attached. (It was probably an IDE device, though. Long time ago.)

I'd like to blame Microsoft for your troubles, but I just don't see it.

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Relevance 55.35%

So my co worker asked me to look at her laptop its a toshiba tecra m2. The boot keeps hanging up on the system32 file agp440.sys . I went on the internet and found a windows xp pro disk to try and replace the system32 file using recovery. After a learning how to add SATA drivers to the windows xp boot I was able to detect the hard drive and just before windows setup screen comes up the computer blue screens with a 0x0000007B stop error... I read that the battery could cause this so i carefully took apart the computer and replaced it with no change. I put a windows 7 disk in to see if i could use the recovery console in it and suprisingly it booted no problem, i was able to use command prompt but with no idea what the problem is i have no idea what to do with it. If anyone has any ideas it would be appreciated. Thanks for reading the problem hope someone has an idea. any more info needed just ask


Answer:Windows wont boot hangs up on agp440.sys and wont complete boot off the disk :/

Info on 7B STOP errors..., scroll down to 7B in left column.

IMO, you have compounded the situation by using a "downloaded" version of Windows, since I suspect that such may contain embedded malware as part of the package.

Any number of things may have caused the initial hang, as you can see by reading the data at the Aumha website.


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Relevance 54.94%

I have a Windows Vista Home Basic, It was taken apart by my son who is obsessed about computers, And he did not take it apart to be fully ruined, all he did is take out 1 thing of memory out of 4 there is, and the hard drive he broke the data slot, and I am using a different vista hard drive to boot it up. And it only show the black screen with the dell startup and show bios under it in a sentence, and it says F2 for boot set up, and F12 for something else, I forget. And the thing wont let me hook up a keyboard, it will only give it power for 10th of a second. if you can help, please help.

Answer:My Windows Vista Home Basic computer wont boot up correctly.

Thank you for writing to Dell Community Forum.
Please run the on-board diagnostics <F12> and capture any error code or message you receive.
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

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Relevance 54.94%

A friend had someone work on her laptop. They said they installed Microsoft Security Essentials and after it ran, it told them to run Windows Defender Offline. Now the laptop won't boot into windows. When it gets to the Windows loading screen, you catch a flash of BSOD and reboot. I have booted into Windows RE and ran system repair with no result. I have tried SFC /scannow but it says a repair is in progress and needs a reboot. I have ran FRST64 and included the FRST.txt file. Can anyone please lead me to the next step. Personally if it was mine, I would wipe it clean and reinstall windows but not everyone seems to make backups of their important stuff.

Answer:after windows defender offline, computer wont boot FRST.txt included

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Attached is fixlist.txt

Save fixlist.txt to your flash drive.
You should now have both fixlist.txt and FRST64.exe on your flash drive.

Now re-enter System Recovery Options.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt).
Please attach this to your next message. (How to attach)


Now see if you can boot into normal mode and follow these instructions:

READ & RUN ME FIRST - Malware Removal Guide

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Relevance 52.89%

This happen after when i ignored a AVG update as im working in middle of spreadsheet which need to be done in this week and when i tried to copy and paste and the laptop were freeze and wont let me able do anything so i press "off" button to shut thing quick rather as i set my off button to hibernation mode.

When i turn on, The acer logo show then blank page. Tried pressig F8 to go Last Known Good Config and still the blank page. Also with Safe Mode. Blank page!!!

I perfer if you can change your method if i need to insert CD as it's netbook and it dont have CD drive and also i have blank USB ready to add for booting.

Thanks for any help in advance

Answer:Windows XP wont boot, Also wont boot in Safe Mode

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Relevance 52.89%

hi im having some problems with my acer aspire v5 laptop the computer doesnt get passed the acer screen that starts up i tried to do a factory reset but it continues to say "unable to reset your pc. A required drive partition is missing." please can someone give me some insight thank you!


Go to Solution.

Answer:computer wont boot or wont reset

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Relevance 52.48%

Hi all,
Saw similar topics on this forum so figured this is where I should start?  My desktop won't boot.  I've tried to repair from the CD but I receive a notification that "Startup Repair cannot repair this computer automatically"  Here's my problem signature:
Problem Event Name:  StartupRepairOffline
Problem Signature 01:
Problem Signature 02:
Problem Signature 03:  unknown
Problem Signature 04:  0
Problem Signature 05:  unknown
Problem Signature 06:  1
Problem Signature 07:  unknown
OS Version:  6.1.7600.
Locale ID:  1033
Appreciate the help!

Answer:Computer Won't Boot - Windows 7 - Virus?

Hi and welcome.
Lets give it a try.
Please download Farbar Recovery Scan Tool and save it to a flash drive.Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Plug the flash drive into the infected PC.
If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.
If you are using Vista or Windows 7 enter System Recovery Options.To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.
Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
To make a repair disk on Windows 7 consult: enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any ... Read more

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Relevance 52.07%

On one of our Windows 10 computers, Windows Defender returned an alert today for a boot sector virus:DOS/StonedSpirit, in a location we don't see very often:
boot:_\Device\Harddisk1\DR1. We can't find any information about this virus on the Microsoft website, so I'm asking here. On a Windows 10 device, does a DOS virus, in this location pose a security threat? If so, what should we do about it?

One of my co-workers suggested that this is a false positive. Could this be possible?

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Relevance 52.07%

hi, window will not boot goes to blue screen that says process 1 initizaltion failed and starts dumping, then reboots to reapir, wont repair, tried booting to reapir disc and used bitdefender rescue which showed no virus, then tried booting to my winodws 7 upgrade disc, it says loading files then goes to a windows screen and nothing, tried recovery and it only shows one date may 6th, recovered to that date and does the same boots then goes to blue screen, in advanced i went to promt screen and tried chkdsk c:/f/r and it said failed to transfer logged messages to the event log with status 50, so now dont know what to do if i need a new hard drive or what bios looks the same as always please help mike

Answer:windows 7 wont boot, wont go to safe mode or start on windows 7 disk

Have you followed these steps - Troubleshooting Windows 7 Failure to Boot

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Relevance 51.66%

It looks like I managed to get that irritating "Congratulations you won" virus that opens multiple iexplorer.exe's in the background. I ran a couple of things (ccleaner, adaware, spybot) but in my haste and impatience I must have did something foolish. I first killed the svchost.exe because it seemed like the iexplorer.exe's were opening up under it. I know this was a bad idea. Shortly after another process called loader.exe opened and I proceeded to kill that as well. This is where everything went downhill.

The computer freaked out. Everything started to close so out of fear and idiocy I shut the computer down. Now windows refuses to boot. The computer is an Asus G51. After the initial system boot up, nothing happens. Just a black screen. I've tried hitting f5, f8, f10, and f12 in hopes of getting into the boot menu, but none of them seem to work. I can only get into the BIOS using f2. I cant seem to find my vista disk (if asus even sent me one) so I havent tried booting from the disk by setting that up in the BIOS.

I know I made a bunch of stupid moves and its frustrating because that is very unlike me. At this point I dont really even care about restoring the computer to previous condition, I just want to get it working again even if I have to start from scratch (new OS install or whatever). Can you guys help me out?

Answer:Tried to fix "Congratulations" Virus, windows wont even boot now

I can't relate the one thing - killing some processes - to the other - windows won't start; but given the situation, i would suggest you reset the BIOS...
(no clue if that will do any good though)

2 more replies
Relevance 51.66%

When I start my laptop up, this goes up on the screen. I accident hit my laptop right next to the mouse pad
And its been doing this ever since. It also makes a small beeping noise right when started.

Intel UNDI, PXE-2.1 (build 083)
Copyright (C) 1997-20-00 Intel Corporation

This product is covered by one or more of the following patents:
US5, 459, US5, 434, 872, US5, 732, 094, US6, 570, 884, US6,115,776 and
US6, 327, 625.

Realtek PCIe FE Family Controller Series v1.24 (10/07/10)

Reboot and select proper boot device
or insert Boot media in selected Boot device and press a key.
Anyone know what I can do to get it working? I have a windows 7 operating system. Also it says that i dont have a hard drive when I ran a diagnostics on it.

Answer:Solved: Computer wont start. says to select proper boot device or inset boot media.

8 more replies
Relevance 51.66%

hey guys, new to this site so i hope someone can please please help. my comp wont boot up past that blasted "blue screen" and says that unmountable boot volume. i do NOT have the windows XP cd to install again so if there is any way that i can fix this problem without having to use a cd let me know. i am desparate!!!!!!!!!!!

Answer:computer wont boot up pass the unmountable boot volume

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Relevance 51.66%

i have a fresh copy of windows 2000 professional installed on my computer.

Everything i go to microsoft update and try getting all the updates it never works?

i tried also installing my ipod shuffle cd with no success either, i get a message 1607: unable to install installshield scripting runtime... i cant figure it out either....

nothing is working right at all on this thing?

why wont the updates work and why cant i install my ipod software?


Answer:my windows 2000 wont install anything? windows update wont work... virus?

Try reinstalling 2000 again and if you don't have service pack 4, I suggest you download it and apply it. You only need SP4, you can skip 1,2 and 3 since 4 contain previous fixes.

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Relevance 51.25%

I had had 2 operating system on 2 hard drives (XP and Vista) I took vista off and replaced it with media center. I could boot both xp and media center but the vista boot screen always shows up and would have to go into "ealier versions of windows" and choose my OS from there. I read somewhere to get rid of the vista boot screen I should delete "bootmgr" file and "boot" folder from the root of C: I did this and now nothing works. It tries to boot into vista boot screen but it says files are missing and resets. What do I do?

Answer:Need Help...Computer wont boot!!!? Boot Manager Error!!!

Boot from the XP CD and log into the Recovery Console. Try fixboot and fixmbr.

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Relevance 51.25%

Hello, I am having major problems with my Computer.
A while ago, in the middle of 3d gaming my computer locked up and the monitor went to standby mode. When I turned comp off and back on, the screen was blank..
All the devices were still working (Hard drive, fans, dvd-drive all still spinning) but the screen was blank... no boot screen or beep... I tried unplugging all the devices one by one then rebooting, and got down to the motherboard and the processor and still nothing at start-up (I also tried an alternate monitor and got same result)...
So i bought a new motherboard and power supply and im still getting the same problem.. i really hope my processor isnt burnt out :(
Im not too familiar with installing motherboards so i didnt mess with the jumper settings... but im getting the same problem that i had with my old MB and its default jumper settings....

Any suggestions?

Computer Specs:
Asus P4P800-VM Motherboard
Samsung 80 GB, 7200 RPM Hard Drive
Intel Pentium 4 Celeron 2.4 GHz Socket 478 Processor
756MB Super*Talent 128-pin DDR400 Memory
Volari V8 256MB 256-Bit Vid. Card
450 Watt Internal Power Supply

Answer:Computer wont boot, no boot screen, no beep...

first try clearning the cmos on the motherboard jumper and see if that helps fix the problem, refer to the asus manual for the cmos jumper location. then boot the computer up and see if you get any post.

if not, then boot with only the bare essentials which are only the power supply, motherboard, cpu, ram, and videocard. take out all of the comp parts outside the computer case and only reseat the devices ive listed above and then see if you can get the computer to post.

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Relevance 50.84%

Last night I updated windows 8.1 from windows 8.
It got to the stage where it needs to restart so it done that started the configarations and once it reached 100% it restarted.

Since then what happens is when i press power on the samsung logo comes on the screen then the black screen with the windows picture then the bsod comes up for around half a second and it restarts. then it constantly does this.

The whole cycle only takes a few seconds.

Ive tried booting in safe mode but this isnt working so I downloaded kav rescue on another computer and saved it on a flash drive, But it wont boot off this either.

Any ideas?

Answer:Windows wont start after 8.1 update wont boot in safe mode

What does the BSOD state? Most times it is a driver issue with the Display drivers. Other times it is hardware.

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Ok, it all started when i was dloading a program to make windows setups.(.msi). Then i decided i didnt like it and uninstalled it. After tht was done. I decided i was going to stick with Inno Setup. I have used it before and liked it. But then i noticed all or most of my desktop icons were missing. And all the start menu ientries were missing. So i figured i had a virus. SO i went to do a system resotre. But found that i oculdnt find it...due to to missing folders. So i decided i would then try to boot into safe mode. When i tried to boot it said it cannot find a file(same with normal mode). Ubfortunely i dont remember what it said. I think it said windows cannot find NRDL press ctrl alt delete to reboot. or somthing like that. Any ways i tried a few more times and it all failied. SO then i tried the windows recovery console. Nothing. I really didnt know whre to go with it. Then i decied to go into the bios and reset. Or i thought i was resseting them. I seleteced. "fails proof settings". But then i rebooted and things got worse. My monitor is now getting no signal, it says it is ocnnected though..... So i cant see what i am doing. Please any ideas. I have a Programming project that i have been working on for months now. i dont wanna lose that. And a Lang arts project. I am very computer savvy but i have tried everything. and yes i tried a differ monitor. No Dice.


Xp Home
Nvidia 6200 TC
amd 3000+
Standard Monitro.

Plese help i need my computer i cant go on... Read more

Answer:Windows wont boot, Monitor wont display picture. Cant access safe mode

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Relevance 50.84%

I wanted to transfer data to another hard drive and i hooked it up as a slave drive to my main drive and the first time i booted it up it did nothing and then i restarted and and wouldnt boot and gave me the message

NTLRD is missing
Please press any key to restart

then i unhooked the second hard drive and rebooted and got the same message, i hooked the second drive up to its original machine and got the same message on it too. what is goin on hear now nothing will boot. please need help, i cant lose all that data on both hardrives!

I sacraficed the first hard drive and format it and then when i go to install windows xp on it at says

Fatal Error:
One of the components that Windows needs to continue setup could not be installed.

The parameter is incorrect.

Please Help!

Answer:Help my hard drive wont boot up and windows wont install!

7 more replies
Relevance 50.84%

Was not simple trying to clarify my problem in a small title. My online classes begin in 5 days, I am desperate here! Here we go. 2 days ago I tried to import pics from my phone to laptop. I have had this laptop only for 3-4 months, and just mainly used it for school. Before halfway through the importing of pics process it rejects my phone, and will no longer recognize it (Samsung Galaxy S5 active btw). I did so much research, and tried so many usb settings tweeks, but nothing. It hates my phone for some reason.

Then at a point during all that, I reset my laptop and it just gets stuck with black screen and circle bubbles. Doing all the things you can think of on google, so many searches. It goes from that to getting stuck on welcome screen, then doing more work and searching, I get it to go to my desktop, but its only a black screen with mouse cursor. Before this point I couldn't even get it to boot through safe mode, it would get stuck. I can get safe mode now, but wont let me access any setting or options, no control panel. Not even start menu! I could only get into task and device managers. At that point I saw "!"s on my display adapters, video card, network card, and a couple of other visual type devices. Tried to uninstall, reinstall drivers, nothing. I've done so many things to resolve this, but ask if I've done it anyway, please. Before I left for work earlier, I just gave up. I started the reformat process from the reset pc setting. After it finished I p... Read more

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All of a sudden, I turn on my lap top (lenovo idea pad flex 10) and it takes forever to Load, then says windows 8 wont boot or something.
Takes me to a blue screen and I tries to system restore but that also won't load and go through. Help please?
I went to advanced options and pulled up the box you type **** in butI don't know what to put km it to make windows boot!

Answer:windows 8 wont boot and system restore wont work

You need to be much more specific about what your problem is. I can't tell at all from your post what's really happening, and neither will anybody else. What exactly happens? What exact messages do you get? What "advanced options" are you talking about? Also, it appears this site's profanity filter has blocked something in your post. Using such language is not helpful.

3 more replies
Relevance 50.84%

I wanted to transfer data to another hard drive and i hooked it up as a slave drive to my main drive and the first time i booted it up it did nothing and then i restarted and and wouldnt boot and gave me the message

NTLRD is missing
Please press any key to restart

then i unhooked the second hard drive and rebooted and got the same message, i hooked the second drive up to its original machine and got the same message on it too. what is goin on hear now nothing will boot. please need help, i cant lose all that data on both hardrives!

I sacraficed the first hard drive and format it and then when i go to install windows xp on it at says

Fatal Error:
One of the components that Windows needs to continue setup could not be installed.

The parameter is incorrect.

Please Help!

Answer:Help my hard drive wont boot up and windows wont install!

10 more replies
Relevance 50.43%

Ok well my computer when turned on gets to the screen that says

"windows closed unexpectedly"..etc and gives the options of

"safe mode"
"safe mode with netwroking"
"safe mode with command prompt"
"start windows normally"
"start windows with most recent working config" (or something similar)

Im sure most of you are familiar with this screen, when any of the options is selected
the computer begins to start up but then makes a struggling noise and returns to that screen
we can get past it.

If someone could help me out with this it would be greatly appreciated.


Answer:Computer wont boot past "start windows normally" please help


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Hi there, earlier today i was working on some video footage. I had went downstairs for an hour i came up and i had all these anti virus pop ups flashing all over my screen. i dont know how they got on there as i scan my computer every 2 days. The only possible reason i can think of is visiting The Pirate I tried opening task manager but the software keeps closing it. No matter what i tried the software would tell my system not to open it. I tried restarting the computer but when it gets onto the windows loading screen it flashes a blue screen then resets and this continually happens. I tried safe mode and last safe config, it still happens.

Some of the malware i saw:

Anti Malware doctor
Security suite
and some more.

I cannot use my DVD drive as it doesnt work so my only option is to do some via USB stick.. Is there any other way? please help.

How can i fix this without having to use a DVD drive and formatting / recovery console?


Need this help urgently.

Answer:Computer was attacked by antimalware doctor/security suite malware/computer wont boot


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hi folks,Im running XP pack 3 on a toshiba laptop satelite 85. While searching a site on auto repairs I got a message pop up from my virus program(avira) telling me there was a virus in the page and did I want to deny access-I said yes and it popped up about 5-6 more times before I could click out of page. I thought by denying access the problem was solved but I ran malwarebytes and avira to be sure. Malware found nothing but avira found 2 viruses which I chose to quarantine. Avira told me I have to restart the computer to complete the action-which I did. When it rebooted and got to my desktop page there were no icons but a small window that said -to protect your computer data execution prevention has closed microsoft front page server administrator client-it gave me no choices except to click close then another window asked if I wanted to send this error to microsoft. I did.I rebooted in safe mode and ran every virus program I have to no avail-I tried restoring to another save point but it kept saying it did not go back to that point so nothing has changed.  But I do have a popup alert that tells me I have a virus and starts scanning on its own from a site called may have screwed up big time cuz I went to safe mode as admin and ran sysdm.cpl and made dep accept front page, rebooted and computer came on perfect again, so I started malwarebytes again and as soon as I did a popup came up and said you have a security prob.-do you want to scan for viruse... Read more

Answer:I have a virus? that wont let me boot up

Oh my, what a mess. From your post I think I was able to gather that you can no longer start your computer without some sort of scan running? Please correct me if I'm wrong.First of all, I advise you never to use scanners and "magical-fairy-super-speed-up-PC" crap from the internet. Half the anti-virus etc programs out there are actually just blatant advertisement programs, with many telling you that you have a virus when in-fact you don't, or you do, but only because the "scanner" program installed it itself and then offers to remove it at a cost to your visa.Any way enough ranting. Try to organize your post down to just what happened, what you have tried and what still works. Can you create a Hijackthis log?

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User stated they tried to remove the infection themselves using Windows Defender Offline. I did the very same thing to my own machine last week and had to come here after hours of frustration I figured i would come strait here this time. I have attached a copy of the frst.txt ran on the machine (an Asuss Q500a laptop). Many thanks in advance!

Answer:Windows defender offline Vs Virus = Computer won't boot, frst.txt attached

What malware prompted this person to run WDO? I'm not seeing any real malware issues. At least not the typical signs of Alureon that people have been running WDO for and then having their PC become unbootable. But all those cases were on Vista and Win 7. This PC is Windows 8. The only thing I see is the below junkware

HKLM-x32\...\Run: [ApnUpdater] "C:\Program Files (x86)\\Updater\Updater.exe" [1646216 2013-03-31] (Ask)
HKU\cullen\...\Run: [Smart PC Cleaner] C:\Program Files (x86)\Smart PC Cleaner\SPCLauncher.exe [80016 2012-10-09] (Smart PC Cleaner)
HKU\cullen\...\Run: [Exetender] "C:\Program Files (x86)\Free Ride Games\GPlayer.exe" /runonstartup [4936152 2012-12-04] (Exent Technologies Ltd.)
HKU\cullen\...\Run: [PC Speed Maximizer] C:\Program Files (x86)\PC Speed Maximizer\SPMLauncher.exe [82304 2012-12-11] (Smart PC Solutions)

It may be time to try using one of the below Restore Points.
==================== Restore Points =========================
Restore point made on: 2013-03-16 21:08:22
Restore point made on: 2013-03-26 18:36:52
Restore point made on: 2013-04-01 20:48:06
Restore point made on: 2013-04-09 15:39:48
Restore point made on: 2013-04-10 18:53:43
Restore point made on: 2013-04-14 18:33:36
Restore point made on: 2013-04-14 18:51:26

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hi there, im getting a message saying windows cannot boot due to \windows\system32\config\system is corrupt or missing. i have tried booting from the cd but with my laptop being a dell inspiron the cd drive wont work!! i can't access windows at all have tried through safe mode etc etc but cant get past this message. i was just wondering if anyone knew another way to try and boot the dell. i have access to another laptop, external harddrive and an installation disc for xp but dont know how to put the four together to get the results i want. if somebody knows a way of doing it i would be grateful if you could explain it in small simple steps lol. im a mechanic and usually if it doesnt work then out comes the hammer!!!

Answer:windows wont boot cd/dvd drive wont work sure how MS expect you to dowload the guided help if the machine won't boot but there is a convoluted manual method - good luck.I'm assuming you are using XP - don't you know?Ms Hulot's boat

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Hi guys,
I have an issue with HP Pavilion p6-2316s which runs on Windows 8. have an issue where it goes to screen and tells me that "Automatic Repair couldn't repair your PC. Press Advanced Options to try to repair your pc or shut down to turn off your PC". Log file: C:\windows\System32\Logfile\Srt\SrtTrail.txt

Need help on this issue if any of you know what's going on. Thank you. Please let me know if you need more info on the machine itself


Answer:Windows 8 wont boot and wont do Auto Repaires

Do you have your Windows 8 CD?

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About a month a go I installed kapersky anti-virus software as my norton trial had run out. 30 days have now gone and i found that i never had no antivirus software so i decided to download some free stuff online (avast) and (mcafee). To my horror i have noticed that although i can download this programmes, I am still unable to run them. I feel that an virus is preventing me to have antivirus software on my laptop and its really frustrating me!

I also was told by someone to download MalwareBytes (which i did). I run a full scan and was informed that i had 500 and something files that were infected (registry). When it came to me deleting these through the programme it was fine but there was 11 infected files that the programme was unable to delete and i think these are the files that are responisible for me not being able to download antivirus software on my laptop.

Additional info is:
When I browse on the internet and decide to click on a link from google, I sometimes get the message 'document moving' and it directs me to a suspiscious website.

My operating system is also windows vista.

Any help on how to get rid of these 11 infected files would be much appreciated!

Thanks x


Answer:Virus on Computer wont allow me to delete 11 infected files on computer...PLZ HELP!!!

Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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A friend of mine has a problem where he restarts his pc, gets the login, enters the password, then the pc just shuts down. He's tried turning it off then starting and got the same thing. He tried safe mode, same thing. He said he tried a different restore point (which i dont know how he got to if he couldnt even get past the login) and that didnt work. Finally, it did boot up.
He has S+D and Ad Aware (fyi)
He recently, before this happened, installed this supposed anti-virus software called Avast! b/c someone had said it was good. He installed it (with a crack i think) and immidiately he got a message "you have a virus. Go to this website" which he did and immediately his pop up blockers started going nuts and stuff started to install itself, like dozens of things. So apparently, this wasnt legit antivirus software.
So, im guessing that has something to do with this other problem?
Any suggestions?


Answer:PC wont boot up...virus prob? Please help!!!

Avast do offer a free virus scanner and I have used it and its very good.

If he can get hijackthis to run - that would be good

does he get a countdown on shutdown?

post a hjt log
Download and copy hijackthis [should be version 1.99] to its own folder , it makes backups so keeping them separate and available can be useful.
SO DO NOT put hjt onto the desktop or temp files.

create a directory say my documents/hjt

Note the Spyware tools websites are very often under attack and so I have provided more than 1 location to download from:

Version at 16/12/04 (Version 1.99) (Version 1.99) (Version 1.99) (Version 1.99) (Version 1.99) (Version 1.99) (Version 1.99) (Version 1.99) (Version 1.99) (1.98.2) (Version 1.98.2) (Version 1.98.2) (Version 1.98.2) (this has an older version 1.97 - if you can not get to any of the above sites)

{NOTE: Systems infected with the 'Ms... Read more

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Hello people, I am in desperate need for help!

My computer got the 'Security Tool Protect your PC virus' despite having AVG free installed. I tried using the rkill application in order to ran a scan but rkill didn't actually 'killed' the virus process. I decided to ran a scan from safe mode. There the avg command line scanner found various trojans and viruses and automatically removed them. Problem is that after this scan I cannot get into my normal windows, I get a blue screen when they start to boot and the computer restarts automatically (before I have the time to even see the contents of the screen). I can boot into safe mode and I thought that that may be a hope I can save my Win installation. I also run Malwarebytes anti-malware but found nothing.

Any help is deeply appreciated.

Answer:XP wont boot after virus clean up

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I'm fixing this dell optiplex gx260 for this small insurance company in my home town. I had previously set it up with avast antivirus software and a comodo firewall. The firewall was causes some freezing so I uninstalled the firewall while the computer was disconnected from the internet. Then the computer said it had some updates to install. SP3 began installing on the computer and when it got near the end Avast said their was a virus detected. it was in C:\windows\system32\drivers\atapi.sys So after trying to delete the file several times I selected do nothing and let the system finish installing the update. After that the computer rebooted and during the windows loading screen the blue screen of death popped and gave me a 0x0000007b (0xF8C0F528, 0xC0000034, 0x00000000, 0x00000000)I tried using my avast bart cd and it removed a few viruses but the computer still won't boot on its own. I also have a copy of Winternals that might help but i don't know how i could use it to get the virus off. Please help, i don't want to wipe the hard drive. I have also tried using the windows xp installation disk to repair the start up files but repair isn't an available option when the disk loads.

Answer:atapi.sys virus now xp wont boot

Hi, tookiewayne Welcome.Lets give this a try. You will need a flash drive to move information from the sick computer to a working computer, so we can see the progress of our actions. Save these instructions in your flash drive as a text file (use notepad) so you can have access to these while in an external environment (PE).Here is what you need to do.Two programs to downloadFirst Download ISOBurner. Click Here for ISOBurner Instructions. Install the program, and follow the next set of steps. SecondDownload OTLPE.iso and burn to a CD using ISO Burner. NOTE: This file is 276.7MB in size so it may take some time to download.When downloaded double click and this will then open ISOBurner to burn the file to CDBoot the Non working computer using the boot CD you just created.In order to do so, the computer must be set to boot from the CD firstNote : For information click hereYour system should now display a REATOGO-X-PE desktop.Double-click on the OTLPE icon.When asked "Do you wish to load the remote registry", select YesWhen asked "Do you wish to load remote user profile(s) for scanning", select YesEnsure the box "Automatically Load All Remaining Users" is checked and press OKOTL should now start. Change the following settingsChange Drivers to AllChange Registry to AllUnder the Custom Scan box paste this in/md5starteventlog.dllscecli.dllnetlogon.dllcngaudit.dllsceclt.dllntelogon.dlllogevent.dlliaStor.sysnvstor.sysatapi.sysIdeChnDr.sysviasraid.sysA... Read more

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i have win xp and i got a virus that wont let my computer boot i tried to boot from win xp cd and it said that INF file txtsetup.sif status 55296 and said setup failed

Answer:Virus wont let my comp boot even with xp cd help

In the infected system, make sure the boot sequence menu is set to boot from the CD-ROM drive...then follow the instructions below. When finished with them, you will return to this non-working system with a bootable CD that will scan the system for malicious software.

Please download Avira Antivir Rescue System.

Insert a blank CD into your CD-ROM drive, double-click on the rescue system package...then click the Burn CD button. When completed, remove the CD and insert it into the non-working operating system. Reboot the computer.

Allow the scan to complete and post back your results. Thanks!

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I got a virus yesterday that my pestpatrol picked up, it was Command Services. I sent the 15 registry keys that it was showing me to be deleted by the program, and I ran it again after a few minutes of doing some other stuff and it was there again. I deleted that too. When I switched on the laptop tonight it wouldn't boot up into Windows It kept giving the the screen to boot up into normal mode or Safe mode etc. I let it boot up to normal execept that it WOULDN'T. The screen just kept on doing this over and over and it wouldn't boot up into normal mode. I didn't want to do the safe mode because I am not sure where to go from there if I do. This laptop is new to me, I have had it for about a year now, it's a Sony vio, but the warranty ran out a long time ago.

I need some advice and help and wondered if it was the Command Service that did something to my laptop? Also, since I couldn't use it, I went to my desktop which was clean of viruses the last time I used it about 2 weeks ago.
I did my usual start up virus checks and would you believe it but my pest patrol, picked up the same virus! I was scared to delete them, but I put the keys that it was showing me into Quarantine. I also ran it again and it did exactly the same as my laptop and the virus showed up again with 2 more registry keys, which I also quarantined. I am now too scared to turn off my computer in case it goes like the other did. Please can somebody help me with both my lapt... Read more

Answer:HELP!! I got a virus and my laptop wont boot up!

insert your xp disc, install it as you usually would, and it will detect you already have a copy of windows installed and will want to know if you would like to run a repair install on it, say yes etc, and it will just replace the windows files & registry keys etc.

should hopefully work after that,
good luck ^^

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I've tried everything I can to find the problem but I'm stumped. I've run just about ever anti malware virus scan that I can - maybe that is the problem?

Windows firewall is turned off. When I try to turn it on I see the message:

due to an unexpected problem, windows cannot display windows firewall settings



Answer:Windows Firewall Wont turn on, nothing found with Rkill, Tdskill, Malwarebytes, Windows virus or Trend micro virus

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here.If you get crashes in normal mode,run it in safemode with networkingDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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it keeps getting stuck mid boot, it wont work in start up repair or safe mode. 
before this happened I got two bluescreens earlier in the day. 
I have gotten blue screens before but nothing were I couldn't boot my computer. 
Thank you in advance
last known good config won't work either. 

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Hi, after doing a bit of search i believe my problem is almost exactly like the one dealt with here:

The difference is i was updating to firefox 8, when my computer started to slo down considerably and spaz, and i got some false malware looking alerts about damaged hd clusters and an equally fake looking system restore window. my PC was too slow, so i rebooted. I have not been able to use my pc since.

i can not boot into xp under any option, not even safe or 'last good configuration', when i try to it just goes back to Post screen. Trying to boot normaly brings up a blue screen for a split second that u can't read in time, then quikly reboots back to post again.

should i go ahead with the initial instructions in the linked thread above? This was around the same ttime as that was posted, bout a few weeks after. Due to certain reasons i have not gone about a full reformat/reinstall and would prefer an attempt at bringing my PC back up again first. Any help with this work of human inanity would be much appreciated.
More info/EDIT:
I bleieve i had some security holes in my PC for two reasons: i had not recently updated my XP at home after staying out of town for an extended period of time before being prompted for the firefox install (a browser i loathe and will never use again), and i had the XP Anti-Virus 2011 malware beforehand in the summer which i went thru removing, but may hav not completely gotten o... Read more

Answer:XP wont boot after system restore virus

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

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Hey guys
Unfortunately I've been hit by the typical police/fbi virus (this one is the danish targeted one).
I cannot boot into any of the safe modes, and I've had trouble making a live-usb of kaspersky or dr. web because my only other pc is with mac os x.
HitmanPro.Kickstart did not find anything.
I however were able to go into recovery and run Farbar Recovery Scan Tool.
I've attached the logfile and I hope someone would be so kind to give me a helping hand of what my fixlist.txt should look like.
Thank you very much in advance.

Answer:Police virus - wont boot - Farbar log

Hi there,does the following fix remove the lock screen?Please download this attached
 fixlist.txt   373bytes
  3 downloads and save it on the same flash drive as FRST.Plug in the flash drive to the infected computer, enter the System Recovery Options and open FRST.Press the Fix button.When finished, a log file (Fixlog.txt) is saved on the flash drive.Please copy and paste its contents in your next reply.

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Running Windows XP Professional
PC won't boot in normal or safe mode.
Just have a flashing cursor in upper left corner of screen.

Pulled Hard Drive and slaved it and Scanned with Malwarebytes and it found several virus issues....including TDSS

I am assuming that something virus related is interfering with the boot device. Am trying to avoid a windows reinstall.

Anything else I can try before having to resort to a reinstall?

Thank you in advance!

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hey guys i need a bit of help with this one, my bros computer has been subjected to some sort of virus i have never seen before, he got it by going onto a specific website then after rebooting the PC it just wouldnt boot, at first it would get past the boot screen, the screen would go black for a few secs and 2 multi coulred strips would appear on the screen for a split second one at the top and one at the bottom, theres some txt in the strips but its too fast too read then the screen would go black again and the coumputer just wouldnt do anything.

Now when i turn it on it gets to the boot screen then just stops at the screen that says verifying pool DMI data and thats it, its at the stage now where even ps/2 keyboards dont work im stumped as how to fix this without buying a new HDD and i dont want to plug the HDD into my pc incase it gets ifected aswell i cant get it on to get anymore info for you guys, any help would be greatly appreciated thanks.

Answer:System wont boot after nasty virus attack

doesnt anyone have any ideas?

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Hi everyone,This is me first post....ok lets get down to the main problem.

Im having much trouble trying to remove very bad trojan hijackers of my vista os.
No matter what i try they keep generating and now has moved over to hijack firefox to..
these are variants of malwarealarm.
I have tried most spyware products and antiviruse software to no avail.
I visited forums and tried there methods but it seem not to work.
these are the .dll files i am trying to get rid of but it seems even in safe mode they cant be removed...
pmnlk.dll is one of them,it sits in my C:\Users\dablakmark8\AppData\Local\Temp,what pees me of is i tried unregistered them before with run\cmd,this did not work at system restore is off,i just cant understand.

firstly i am finished...i deleted registry file containing the keys and .dll files,then i booted into xp and deleted the virus files the .dll file...right
I then booted back into vista ultimate and now the vista does not seem to work,all i get is a black screen with my mouse pointer working,
i tried repair disk of vista and nothing works now,just a black screen with a mouse pointer thats working,and thats it.

i wonder if there is a way to fix vista through transferring my backup registry of vista to vista through xp
So anyone with any ideas.,well i can use xp still as i have a dual boot.

what are my options
I have used the latest hijack this,but in vista it sometimes do not respond.
i cant go into vista no... Read more

Answer:Vista Wont Boot After Modifying Registry Due To Virus

pmnlk.dll is related to a Vundo/Virtumonde virus. There may be more files that you've missed.I don't know how you have your dual boot XP and Vista set up, but I do know that XP will delete Vista's restore points. It might be necessary for you to reinstall rather than repair your system.

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So there are "Helpers" and "Helpees" in here. Right now I'm a "Helpee!" I contracted one of the antivirus viruses. I think it was Antivirus Pro or something. I attempted to remove it and thought it was off my computer so I rebooted in safe mode and it ran great! I backed up a bunch of important files and moved some stuff over to an external. I ran avast and avg which took forever (like 24 hours). Then I tried a normal restart into windows. When it booted up I got the popups saying I was infected and needed to buy their software yada yada yada so I attempted a reboot back into safe mode and NO DICE! I got the BSOD with this error string:0x0000007b (0xF8A4E528, 0xC0000034, 0x00000000, 0x00000000)After much anguish and random forum recommended DOS commands I threw my hands in the air. I went into the repair console, gave it the old Format c: command and that's it. I'm assuming there are some steps I should have taken before doing that but I had really limited ability with the computer. So now I guess I have a blank Hard drive. I can get into repair console but it takes me right to the prompt of C:/> Not C:/>Windows: It told me the NTLDR is Missing press ctrl+alt+del to restart. I gave it the copy e:\I386\NTLDR C:\ and copy e:\I386\ c:\ commands but then upon attempting a regular bootup it gave me the boot.ini corrupt attempting boot from windows (something like ... Read more

Answer:Compaq Desktop wont boot after virus removal

Try this fix taken from John Barnett MVP if this don't work try this link may be an occasion when you boot up your PC that you receive an error message such as HAL.DLL file is corrupt or missing. In many cases this can simply be a misconfiguration in the Boot.ini file and can easily be corrected by instigating a suitable repair.1/ Place your Windows XP CD into your CD-ROM and Reboot your PC2/ XP's setup program will automatically start and files will be loaded to memory3/When you reach the Welcome to Setup screen choose the Repair option by pressing R4/ This will start the Recovery console and the list of Windows installations will appear5/ As you only have one installation on your PC you need to press the number which is relevant to your installations location. This, obviously will typically be 16/ Type in your Administrator password. If you are using Windows XP Home edition the administrator password is blank by default so simply press Enter7/Now type bootcfg /list8/ A list will now appear of all the entries in your boot.ini file9/ Next type bootcfg /rebuild10/ Your boot.ini file should now be repaired11/ Finally remove your XP CD from the CD-ROM and then type Exit12/ Reboot your machine to see if the the problem has been curedGood Luck !

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My system will not boot. I am reading many threads on how to remove the virus, but they all assume you can access windows. I cannot. Is there any hope?

Windows XP
Booting in safemode the system hangs at AVGIDSErhr.sys and continually tries to reboot. Is there anyway to get the system to boot so that I can attempt to remove the virus?


Answer:System Wont Boot - Virus problems - AVGIDSErHr.sys

Are you able to boot using Last Known Good Configuration? Do you have an XP installation CD?

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Late last week MS Vista auto-updated SP1. Later that evening, I stupidly clicked on a link that downloaded a hijacker virus. I cannot remember the name of the virus, but I think that it had "bev" somewhere in it. The virus hijacked IE and it brought up porn sites and a dialog box telling me my computer was infected and to press OK to download a malware removal tool (I did not click OK).

I downloaded Spybot and Adaware and neither removed it, but then I tried Smitfraudfix in Safe Mode and I was fine. The next morning it took a long time to get out of sleep mode and instead of 2 accounts for me and administrator, there was only 1 acct showing for me. So I immediately did a full shut down, waited a minute, and restarted. Everything came up normal. Then I went away for the weekend.

This morning, the computer would not come out of sleep mode. I do not know if Vista tried to perform an additional auto-update and got stuck or if it just went into sleep mode and got stuck. But I let the computer run for an hour with the hard drive light on nearly all of the time, but nothing on the screen. I did a complete power off and restarted, but still had the same results - nothing at all on the screen.

I tried it again when I came home from work with the same results. I tried hitting F8, I tried inserting the Vista CD and rebooting, I tried hitting ESC, the Windows Key, etc and nothing happens. THe hard drive light is on constantly. The only thing that looks h... Read more

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My father called me regarding a notice on his computer that was preventing him from using it. It looked like it was from the Canadian Police and asked him to pay $100 because he had been viewing "illegal materials". I asked him to reboot into safe mode and run Malwarebytes which he did. Now the computer will not boot at all. It gets stuck on a BSOD 0x0000007B. Tried to do a system restore and it fails.I have run FRST 64 bit edition and I have attached the log file to this post. Any assistance would be appreciated as I am now thinking my only option is to start from scratch and install the os from the start.

I cannot run OTL and aswMBR in Normal Mode or Safe Mode because I cannot boot the computer.

Thank you in advance.

Answer:Police Virus - Wont boot 0x0000007B BSOD

Hi and welcome to MalwareTips!

I'm Fiery and I would gladly assist you in removing the malware on your computer.

PLEASE NOTE: The first 3 posts of ALL new members require approval by mods/admins. Please be patient if you don't see your post immediately after submitting it.

Before we start:

Note that the removal process is not immediate. Depending on the severity of your infection, it could take a long time.
Malware removal can be dangerous. I cannot guarantee the safety of your system as malware can be unpredictable. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system. Therefore, I would advise you to backup all your important files before we start.
Please be patient and stay with me until I give you the green lights and inform you that your PC is clean.
Some tools may be flagged by your antivirus as harmful. Rest assure that ALL the tools we use are safe, the detections are false positives.
The absence of symptoms does not mean your PC is fully disinfected.
If you are unclear about the instructions, please stop and ask. Following the steps in the order that I post them in is vital.
Lastly, if you have requested help on other sites, that will delay and hinder the removal process. Please only stick to one site.

Let's give this a try first.

On your clean PC, download the following file by right-clicking it and select save as


and save it onto your... Read more

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After running mbam in safemode which found and removed ~180 infected files then restarting
Vista ran starup repair which failed but its log said windows cannot boot due to c:\windows\system32\drivers\qqkkcl.sys is corrupt

I have run this and while it found a few things the above problem persists
chdir /d C:\windows
chkdsk /r

pc is a dell dimension e520 with vista 32bit
I am hoping to repair the windows install rather than start from scratch so that things are not changed around to much for my grandparents as its there photoshop pc

Answer:Vista wont boot after mbam removed virus


Your topic has been reported to those who specialize in non-booting computers.

Orange Blossom

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There have probably been plenty of ppl with this virus before me but i can safely say that im pretty sure i cant boot my computer anymore due to this cryptor virus thing. i have the AVG antivirus and all, tried to remove it, gave me the blue screen of death, and now my pc appears to be a brick. lol.

anybody know of any software or something i can burn onto a cd or something and put it into my tray and boot it with it inside to help me override whatever is keeping me from booting?

that'd be real helpful...

thanks in advance...

Answer:Cryptor virus problem - pc wont boot anymore

okay no i take that back im sorry, i didnt mean to say that it doesnt boot anymore, i was mistaken. it does boot, but once it gets into the sign in screen where you click on the user accounts, my computer freezes up if it helps at all, i'm running a dell inspirion 531 with xp on it.

again, how do i fix this? thanks again in advance

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Question: Computer wont boot

I also have a EMachine. It won't even boot up. What can I do

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Question: Computer wont boot

My friend is having a problem with her computer, it wont boot and she think it may be because she used all the space up on her hard drive (I don't know if she did or not) here's what she told me appears when she turns on the computer:

It says boot from hard drive at the top then
Start BootCD
Start Mini Windows XP

Windows Memory DiagnosticClick to expand...

Answer:Computer wont boot

She is trying to start the computer from a Boot CD but the question is why? She must have been having a problem with the PC not booting and someone advised her to use a boot CD. Is she possibly getting help with this at another on-line community?

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Hello everyone,
My computer wont boot up for nothing, a blue screen is all I get. I notice that it was running very slow before this happen,run all virus scan & spybot, adwere, & a cople more programs last night, now cant get nothing but a black screen. Any help on this matter would be Appreciated, Iam runing Windows Xp Home Ex. 2.80Proz,1 gig of ram,this computer is about 1 year old...
**Many Thanks Bobbylee**

Answer:Computer wont boot up

Does it run through the bios check etc first, and then just stop at a flashing cursor? Or does it do nothing at all when you press the button?


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Question: computer wont boot

OK so weirdest thing, I leaned over my keyboard and my phone fell out and landed on my keyboard and my computer shut down. Now I cant get it to boot. I don't know how my phone falling on my keyboard could shut it down so I'm assuming its a crazy coincidence haha. I've tried everything to try and get it to boot and have had no luck, I don't know what to do and am hoping someone on here might have some ideas. I've tried booting one hard drive at a time, I've checked all connections on the back and inside the case, heck i even pulled all the components out and put them all back in haha. I hit power and I just get a blank screen, no bios, no beeps, nothing

Answer:computer wont boot

Any fans spin up / lights turn on?

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Question: Computer wont boot

My old Dell Precision 330 started having a problem after connecting to the internet. Specs are:Intel P4 1.50GHz512 Ram (I think)Promise Ultra 100 PCI IDE controller ( for HDD3 and HDD4)ATI Radeon 9600 Video CardNEC 4 port hub 2.0Generic Firewire card56 K Generic modemHDD1: 120 Gb HDD2: 15 GbHDD3: 8GbHDD4: 4GbDVD ReaderCd Burner330 Watt PWSupplyWindows XP ProfessionalThis computer worked fine, it had all my music, games, movies, pictures etc, but after connecting to ther internet through DSL on my onboard NIC, it lagged a bit, and after checking my mail, web surfing, etc, it slowed down and half an hour into using it it froze. I restart, and then, sum of all fears. It gives me a message "Invalid System Disk" and something else. I remove all disks and still gives me the same message. I check the BIOS and all my drives say "Unknown". but detects my drives that are connected through the PCI IDE controller. I dont know what is wrong, my guess is a virus but I cant do much despite the fact that I cant even go into safe mode. any ideas on how to fix this problem?? I really need this computer back for school, and all my iTunes stuff is in there, cant aford to loose it. thx

Answer:Computer wont boot

Have a read of this i hope it helps .......  and this about that these links work now 

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i am working with my mates computer an advent can't remember all details of his computer but the problem seems to be when switched on there is no boot up beep just goes to the options of how to start the computer up 1-4 safe mode and whatever click on any of them flashes to the windows logo then goes back to options again saying windows didn't load error message and so on seems os isn't booting up can get into bios ok and have checked another power supply still with the same problem any ideas thought about setting the bios to boot from cd rom first and doing a windows repair

Answer:computer wont boot os up

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Hi BC and BC users,

A friend of mine recently gave me her computer to fix and I told her I would try everything I could. This is what I know so far.

-- It will not boot normally, only in safe mode.
-- When I booted into safe mode I ran a scan and found 6 viruses some adware issues and a "misleading application" Norton removed all of these.
-- A friend of hers tried to fix her computer and was, "deleting registry files" because according to him even though he doesn't know much about computers it's "easy to tell what doesn't belong". Yeah, not so much.
-- I do not have her XP home disk but I do have a copy of XP professional that she can have.
-- When I try and boot normally I get a few error messages such as, "Windows failed to log you on with the selected user so has logged you on with the default user" or something close to that. I only had 30 seconds to remember it and with no writing utensils I was SOL. the message continues to say "DETAIL: Windows lacked sufficient resources to perform that action" or something similar.
-- At this point of logging in the screen just stays the color of the login screen and nothing happens. No crash. just nothing.
--There are a few other messages that I haven't been able to recreate since, including something about, "Parser Error: Value ?? 422" or something similar.

This is a Compaq Presario Laptop.
Windows XP Home Edition
Version 2002... Read more

Answer:Computer wont boot normally

<<Windows failed to log you on with the selected user so has logged you on with the default user>>I believe that indicates a damaged user profile,

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