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0xc000021a BSOD Error (Not login related) Win8

Question: 0xc000021a BSOD Error (Not login related) Win8

I've done a quick search to try and find a solution to this but it seems like everyone else has had this issue with logging in.Unfortunately for me this happens at what seems to be quite random.There is a minidump that I have if that helps of my latest crash.http://www.speedyshare.com/8eAWJ/03...I have Windows 8 Pro on a SSD. Seems to happen mostly when playing games but one time i came back to my PC and it was BSODed.Any solution other than "Reinstall Windows" would be great! ThanksMore about : 0xc000021a bsod error login related win8

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Preferred Solution: 0xc000021a BSOD Error (Not login related) Win8

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: 0xc000021a BSOD Error (Not login related) Win8

I threw the dump into the debugger, and it tells me, "Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly." This is bad for you because it means your dump doesn't have enough information to explain RPC's crash. Given the age and popularity of Win8, I'd suspect some third party driver / service is mucking things up. It could be the copy protection (SafeDisc) some game installed.Try updating drivers (your sound driver was released a year before your OS) and / or uninstalling customized drivers (the Razer stuff).How To Ask Questions The Smart Way

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I kept my computer on over night and I accidentally hit the print screen button. I have a special program called 'Greenshot' so it overlays the screen with a grid region selector and lets you drag and save. I didn't drag and save so I left it like that over night.

As soon as I woke the computer up it froze the entire screen nothing could be down. Also a message pop up about failed nvidia drivers. I decided to just force reset my computer since their was nothing I could do.

Boot it up and got all the way to the logo and loading screen. A few seconds after I BSOD with the error 0xc000021a.

Reset the computer and the auto repair screen came up. I won't let me reinstall windows w/ keeping personal files, safe mode doesn't help nor does the force drivers option, I have no idea if windows have "Boot from last known boot" or have it verity all system64 files like windows 7. Nothing work in the repair menu but the command prompt which is label X Drive instead of C drive by default.

I heard windows 10 likes to secretly update bios so I don't know it that could be the problem. Anyways I have had boot loops in the past where if I plug too many usb devices in the back IO panel the computer will just boot loop.

Answer:BSOD error 0xc000021a

Hi Zersuit,

Welcome to the 10forums.

As you are unable to boot proper into the system, please try the bootable tests from Hardware Diagnostics

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Thankfully I have a secondary laptop to report my issues on. 
My problem is located on my Vizio all in One PC. Model is CA 27.  I am running windows 8.  Installed from windows store.
Using microsoft security essentials.  I do not have any other antivirus program or software installed.
 
I received notification that updates were available and ready for installation (I have the computer notifying me when windows updates are available for installation) - all other program updates are a notification only, I believe.
 
So, I hit the install updates and restart pc. Once the pc initiated the restart phase, the black screen with windows logo appears, with the spinning circle.  It then shoots to a blue screen with the following message:  Your PC ran into a problem restarting.  We are collecting information for you (then the percentage bar of information collection).  Below this notification is the following BSOD errorr number:  0xc000021a. 
It then loops to Preparing Automatic Repair, Diagnosing your PC, then sends me to Blue Screen of Automatic Repair:  Your PC did not start correctly.  Press restart to restart your PC, which can somtimes fix the problem.  You can also press advnaced option to try othe roptions to repair your PC.
 
I hit restart and it loops back again (reread my beginning post).
I hit advanced options, I have continue, troubleshoot and turn off PC.
So when I hit continue, it loops back t... Read more

Answer:BSOD with error 0xc000021a

I just now attempted to use the start up repair option on the advanced options tab.  Naturally, the pc couldn't be repaired.  the Log file listed is:
C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

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sfcdetails.txt
dism.log
DESKTOP-T1C520B-Tue_08_01_2017_104958_15.zip

Hi,
I have been struggling with error 0xc000021a for a while now and can not find a way to fix the issue. I tried using sfc /scannow, but all I get is a message saying:

Windows Resource Protection found corrupt files but was unable to fix someof them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. Forexample C:\Windows\Logs\CBS\CBS.log. Note that logging is currently notsupported in offline servicing scenarios.

the sfcdetails is attached.

I also tried using dism /online /cleanup-image /restorehealth , but get Error: 3017 when at around 75% during the process.

dism log file is attached as well

I tried resetting my laptop, but get Error: There was a problem resetting your pc

The only way I have found to get past error 0xc000021a is to disable driver signature enforcement, but this is only a temporary solution. Every time I restart or reboot my pc it will give me the error which is really annoying. I have went through the repair my computer scans many times and every time it will say that it couldn't repair the pc. The hardware scans never find any issues as well.

Answer:BSOD, error 0xc000021a

Attention:

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

more replies
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sfcdetails.txt
dism.log

Hi,
I have been struggling with error 0xc000021a for a while now and can not find a way to fix the issue. I tried using sfc /scannow, but all I get is a message saying:

Windows Resource Protection found corrupt files but was unable to fix someof them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. Forexample C:\Windows\Logs\CBS\CBS.log. Note that logging is currently notsupported in offline servicing scenarios.

the sfcdetails is attached.

I also tried using dism /online /cleanup-image /restorehealth , but get Error: 3017 when at around 75% during the process.

dism log file is attached as well

I tried resetting my laptop, but get Error: There was a problem resetting your pc

The only way I have found to get past error 0xc000021a is to disable driver signature enforcement, but this is only a temporary solution. Every time I restart or reboot my pc it will give me the error which is really annoying. I have went through the repair my computer scans many times and every time it will say that it couldn't repair the pc. The hardware scans never find any issues as well.

Answer:BSOD, error 0xc000021a

Attention:

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

0 more replies
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I kept my computer on over night and I accidentally hit the print screen button. I have a special program called 'Greenshot' so it overlays the screen with a grid region selector and lets you drag and save. I didn't drag and save so I left it like that over night.

As soon as I woke the computer up it froze the entire screen nothing could be down. Also a message pop up about failed nvidia drivers. I decided to just force reset my computer since their was nothing I could do.

Boot it up and got all the way to the logo and loading screen. A few seconds after I BSOD with the error 0xc000021a.

Reset the computer and the auto repair screen came up. I won't let me reinstall windows w/ keeping personal files, safe mode doesn't help nor does the force drivers option, I have no idea if windows have "Boot from last known boot" or have it verity all system64 files like windows 7. Nothing work in the repair menu but the command prompt which is label X Drive instead of C drive by default.

I heard windows 10 likes to secretly update bios so I don't know it that could be the problem. Anyways I have had boot loops in the past where if I plug too many usb devices in the back IO panel the computer will just boot loop.

Answer:BSOD error 0xc000021a

Hi Zersuit,

Welcome to the 10forums.

As you are unable to boot proper into the system, please try the bootable tests from Hardware Diagnostics

9 more replies
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Hello all, Im new here an need some help. I am trying to fix a friends Dell Dimension 8300. It was filled with tons of viruses. I got most of them, but after a restart I keep getting the BSOD error 0xC000021A followed by Cx0000034. I can't boot into any of the options when I press F8. I still get the message regardless. His CD drive doesn't work, so I cant boot from a disk. I removed the HD and put it in an enclosure and hooked it up to my computer to try and diagnose the problem from my computer. Is there anyone that can help me Can I replace files on his HD from my Windows XP Home Edition SP2 that will make it work again?? (He is running XP home SP2). I have not added any hardware or Ram. Just Windows live onecare to remove the viruses. Thanks in advance for whoever replies!

And yes, I have search all the knowledge bases and this forum and nothing has worked so far.
 

Answer:BSOD 0xC000021A Fatal Error

For anyone who has or will have the same problem. Here is what I did.

I opened up the tower for the Dell 8300 and took out the HD and the CD drive. (the CD drive didnt have the right drivers and can't find them, but it ran).

I plugged the IDE cable (master) into the CD drive and power cable.

Then I plugged the Slave end of the IDE cable into the HD.

Under settings (F2) I changed all the settings to "Auto" under the drive configuration settings. And changed the boot order to boot from the CD drive.

Then I inserted the Win XP CD into the drive, and rebooted.

Then I pressed "R" after the Win XP CD loaded all the files. The "R" is the repair Win XP installation. Everything loaded onto the HD without any data loss! The computer finally boots up now. Now I just have to put it back together LOL.
 

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Hello guys,

I was on chrome and all of a sudden I got a BSOD with the error code 0xc000021a

Dump file attached, thanks for all your help in advance. This community has always been amazing at helping me fix my BSOD issues. I appreciate it!

020815-18906-01.zip

The full memory dump https://www.dropbox.com/s/elu2e2yu39...EMORY.zip?dl=0

Answer:BSOD error 0xc000021a while on Chrome

Code:
2: kd> .bugcheck
Bugcheck code C000021A
Arguments ffffc000`4acdc200 00000000`00000000 00000000`00000000 00000000`00000000

2: kd> kn
# Child-SP RetAddr Call Site
00 ffffd000`258cc6b8 fffff803`e1da19a1 nt!KeBugCheckEx
01 ffffd000`258cc6c0 fffff803`e1d9b4fa nt!PopGracefulShutdown+0x2c9
02 ffffd000`258cc700 fffff803`e1b722b3 nt!NtSetSystemPowerState+0x269a
03 ffffd000`258cc840 fffff803`e1b6a700 nt!KiSystemServiceCopyEnd+0x13
04 ffffd000`258cc9d8 fffff803`e1fb88fd nt!KiServiceLinkage
05 ffffd000`258cc9e0 fffff803`e1eeb9f3 nt!PopIssueActionRequest+0x746bd
06 ffffd000`258ccaa0 fffff803`e1b121b2 nt!PopPolicyWorkerAction+0x63
07 ffffd000`258ccb10 fffff803`e1a93acc nt!PopPolicyWorkerThread+0xba
08 ffffd000`258ccb50 fffff803`e1b17440 nt!ExpWorkerThread+0x28c
09 ffffd000`258ccc00 fffff803`e1b6d0c6 nt!PspSystemThreadStartup+0x58
0a ffffd000`258ccc60 00000000`00000000 nt!KiStartSystemThread+0x16

2: kd> dc ffffc0004acdc200
ffffc000`4acdc200 646e6957 2073776f 7473756d 776f6e20 Windows must now
ffffc000`4acdc210 73657220 74726174 63656220 65737561 restart because
ffffc000`4acdc220 65687420 4f434420 6553204d 72657672 the DCOM Server
ffffc000`4acdc230 6f725020 73736563 75614c20 6568636e Process Launche
ffffc000`4acdc240 65732072 63697672 65742065 6e696d72 r service termin
ffffc000`4acdc250 64657461 656e7520 63657078 6c646574 ated unexpectedl
ffffc000`4acdc260 00450079 0064002e 006c006c 00740078 y.E...d.l.l.x.t.
ffffc000`4acdc270 03130208 ... Read more

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This morning, I needed to check my emails so tried booting up my laptop only for the BSOD saying "Your PC ran into a problem and needs to restart. We are just collecting some error info and then we will restart for you." I allow it to reach 100% but whenever it starts to restart my laptop just freezes. No matter how many times I boot my computer this always seem to happen which is why I am unable to follow the BSOD posting instructions. Is there anyway I can fix this as I need certain data that is on my hard drive?

Answer:BSOD error 0xc000021a crash

Diagnostics Test

 HDD TEST

Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html


   Note
Do not run SeaTools on an SSD as the results will be invalid.

Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html

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I have a bootable USB with Windows 10, and another hard-drive plugged in running Windows 7. I have used the W7 boot to save my personal files which is lucky.

What I have tried:
- Boot to safe mode, disable driver signature
- Bootable USB -> "sfc /scannow /offbootdir=c:\ /offwindir=g:\windows" returns "Microsoft Resource Protection could not perform the requested operation"
- Registry replaced with backups

The SSD seems 'healthy'. Screenshot. CHKDSK passed but "failed to transfer log messages status 50". Are there logs I can locate manually on the troublesome drive and upload?

Any help would be appreciated, let me know if I can provide more information.

Answer:Computer boots to BSOD, error 0xC000021A

What is the K partition?

How much free space does each partition have? Not enough can cause quite some issues, at least 10-15% free space is recommended.

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Hi. I helped my friend install windows 10 on his desktop pc. but after installation, it wont boot, rather showing bsod error 0xc000021a, we have tried reinstalling for a couple of times, but the error persisted. BTW, the previous os was windows 7. We deleted the previous OS's partition and installed it there, but it seems like nothing happened. please help.

Answer:BSOD Error code 0xc000021a after clean install Win 10 x32

Hi keityrobins,

I'm very sorry for the delay, there aren't many people in this section.
Are you still requiring help?
If so, please read BSOD Posting Instructions

Please fill in your system specsPlease go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

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Where do I even start?
A client of mine came to me with their HP desktop and were saying it could not boot and restore points were not even working. I thought I would have this worked out in no time. I was wrong.

Here is the details for everything:
- Error code is 0X000021a and I can only see it when I, attempt to, boot into Safe Mode (Which all Safe Mode options do not work.)
- Normal booting into the OS results in a mainly blue screen with thin lines and streaks cutting through the screen and nothing is distinguishable.
- I tried System Restore and there is nothing there to access, says Windows.
In this next section, I run commands from the Command Prompt in the Windows Troubleshooting section of the boot.
- SFC scans result in this now: "Windows Resource Protection could not perform the requested operation."
- Chkdsk: Regular Read-Only mode tells me "No further Action is required" and running the extended commands, such as /f /r, takes a huge amount of time and I only did that once. No dice.
- DISM commands seem like such a good idea but I can run only one of them and it does not help me in any way. Say I run "DISM /Online /Cleanup-Image /CheckHealth" it gives me "Deployment Image Servicing and Management Tool. Version 10.0.14393.0.
Error: 50. DISM does not support servicing Windows PE with the /Online option."
And if I try any other DISM commands, more errors, like Error 2.
- System Repair does not work.
I like to fix com... Read more

Answer:BSOD Error Code 0xc000021a after attempting to install updates

Download an ISO from this post (Win10PE with preinstalled software that could help troubleshooting) and in the file explorer search for dump files in C:\Windows\Minidump. Copy these files to a different storage device. Then upload the dumps via a working system after zipping the dumps (the site does not support the dump extension)

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had one last week that was a little different and it just magically disappeared (I'm building a new computer as soon as this semester ends if this computer will last that long).

I have MOST everything backed up on an external hard drive, but when i had tried to copy the my documents folder, it kept giving me an error, and I don't remember if I copied any of it over or not. The programs are all backed up, but AFAIK any documents I had are still on there, and I'd REALLY REALLY like to make a clean sweep through the computer and get as much copied over as possible.

It's windows xp home with SP3. It started after running an AVG scan overnight and the computer went on standby during the scan. My mom tried to wake the computer up and it froze and when i rebooted it (hit the power button once and it gave me the option to shut down, restart or go to standby like it would if i had gone to the start menu and done it) it gave me a BSOD (process1_initialization_failed), and i tried again and it gave me a different BSOD (the one im posting about).

I have a recovery console.ISO on a CD that I found off of these forums and it works, but I DO NOT have the windows XP CD. It's a Dell dimension 4600 (from late 2003 hehe).

I'd rather not have to wipe the HD or buy a new one because I don't want to spend money on this computer...If I can fix it with recovery console or by getting a windows cd from someone (if i can find one) that would be ideal.

please tell... Read more

Answer:Solved: BSOD 0xc000021a {fatal system error} windows xp home

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Hey all, long-time lurker here. I wanted to start off by saying thank you, as I've found the info posted here (regarding other misc. problems I've had) to be very helpful

I'll start off with my specs:
Laptop: MSI GX640
CPU: Intel Core i5-430M
Memory: DDR3 2 GBx2
Video Card: ATI Radeon HD 5850 w/ 1 GB DDR5 VRAM

I don't know if any other information is necessary for this particular problem, but if there's any relevant info that I missed please do let me know.

Anyway, right now I have a problem with the above mentioned error. It first started while playing XCOM, and it pretty much happened every XCOM session thereafter, so I tried looking for some ways to DIY troubleshoot it. To that end, I've tried sfc, disk check, virus and malware scans, and also updating my drivers. All the scans didn't find anything unusual, and currently I'm pretty sure my drivers are up-to-date.

I want to add a couple of things here, just in the interest of providing as much info as possible, though I'm not sure if it will be pertinent. Anyway, for updating my drivers I used a third-party program called SlimDrivers, and I think it worked properly. I realize driver update software can be sketchy, but it had good reviews on cnet, which I suppose was as reputable a review source as I could find. But moving on, I goofed when updating my video card drivers, as I downloaded a version that, it turned out, was incompatible for my laptop. This became apparent when the top of my screen started flic... Read more

Answer:BSOD while playing games: fatal system error 0xc000021a + Event ID 86

Welcome

Thanks for the very nice first post, lets start with problematic software:


Code:
Start Menu\Programs\Check Point Public:Start Menu\Programs\Check Point Public
Start Menu\Programs\Check Point\ZoneAlarm Public:Start Menu\Programs\Check Point\ZoneAlarm Public
Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public
ZA is known to cause BSODs, suggest you to uninstall it while troubleshooting. (Google for Zone Alarm removal tool and uninstall everything related to it.) Google

Daemon tools is known to cause BSODs, search our forum for evidence. (uninstall it!)

The usual causes on your bug check:

Code:
STOP 0xC000021A: WINLOGON_FATAL_ERROR
Usual causes: User-mode device driver, system service, or third-party application, Mismatched system files
WINLOGON_FATAL_ERROR (c000021a)
BugCheck C000021A, {fffff8a006eab590, 0, ffffffffc0000001, 1006f0}
----- ETW minidump data unavailable-----
Probably caused by : ntkrnlmp.exe ( nt!ExpSystemErrorHandler2+5e1 )
I'd also like to know what antivirus are you using?

Recommended antivirus program for Windows 7 based on stability compared to others:-
Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - The Free version
Good and Free system security combination.
Run a full scan with both (separately) once downloaded, installed and updated.


Code:
Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6091, 156.50 KB (160,256 bytes), 3/17/2010... Read more

9 more replies
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Hi all,

I've been dealing with this problem since about the end of August.

At first, my computer would freeze upon logging into Windows. I would get either a black screen, or a screen full of random colour patterns, or a solid colour. At the time I had Windows Vista, but I bought Windows 7 and did a fresh install of it. Still, the problem persisted.

I can login with no problems in Safe Mode, so I've started disabling services to pinpoint which one is causing the problem. I've gotten to the point where I've disabled every service except for those used in Safe Mode, but the problem persists. The only difference is that I can login BUT any time I try to start IE or MSN Messenger (this includes games, Norton Internet Security, the list goes on), I'll get the BSOD/random coloured-pattern freeze. Sometimes, after many restarts, I'll be able to use all my programs without a problem. This can be after 10 minutes of restarting and constantly getting BSOD, or it can be after 1-2 hours.

I've attached the most recent DMP file. However, there aren't many before it and they do not come on consecutive days or anything, for the most part (there are only 8 DMP files). I don't normally get an error report or BSOD report because my computer will freeze before it can register or something, but by chance I managed to receive this one:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCo... Read more

Answer:BSOD and Freeze on Login or Mostly Internet-Related Tasks

  
Quote: Originally Posted by MercuryEnvy


Hi all,

I've been dealing with this problem since about the end of August.

At first, my computer would freeze upon logging into Windows. I would get either a black screen, or a screen full of random colour patterns, or a solid colour. At the time I had Windows Vista, but I bought Windows 7 and did a fresh install of it. Still, the problem persisted.

I can login with no problems in Safe Mode, so I've started disabling services to pinpoint which one is causing the problem. I've gotten to the point where I've disabled every service except for those used in Safe Mode, but the problem persists. The only difference is that I can login BUT any time I try to start IE or MSN Messenger (this includes games, Norton Internet Security, the list goes on), I'll get the BSOD/random coloured-pattern freeze. Sometimes, after many restarts, I'll be able to use all my programs without a problem. This can be after 10 minutes of restarting and constantly getting BSOD, or it can be after 1-2 hours.

I've attached the most recent DMP file. However, there aren't many before it and they do not come on consecutive days or anything, for the most part (there are only 8 DMP files). I don't normally get an error report or BSOD report because my computer will freeze before it can register or something, but by chance I managed to receive this one:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1... Read more

4 more replies
Relevance 63.14%

OS: Windows Home Premium SP2
Laptop Model: Toshiba Satellite L550-113
Processor: Intel Core Duo 2.1GHz
RAM: 4.0GB

I'm pretty overwhelmed with what's going on at the moment with my computer. I've tried to look for other people's posts which are similar, but to no avail.

As of yesterday, my computer has been having a series of problems:

1) Blue Screen with notification "Driver_Power_State_Failure" 0x03

2) When I try to startup normally, it freezes whenever something is minimised, or within a couple of minutes of it displaying the desktop. (this may have something to do with the taskbar, as I have noticed that it only freezes when certain programs (ie. VNC or similar) are automatically started on startup)

3) sometimes freezes on Login on a black screen with the mouse hovering.

4) Suddenly shuts down like the battery has been unplugged (no "Windows is shutting down" or anything, I'd be in the middle of doing something and then BAM its off)

5) Can't access my computer to either update drivers or post on forums (no internet access with normal logon, internet only works in Safe Mode)
hence, I am posting from my parents' computer.

Note: Mouse is able to move during all 'freezes'. It is not the computer being slow, becuase I left it for hours a couple of times and have come back to either a BSoD or nothing has changed.

if you need more details I could do a dump of the stuff, but you'll have to tell me how ... Read more

Answer:BSOD 'Driver_Power_State_Failure' and crash/hang on login. Possibly driver/OS related

my sysinfo.exe

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3035 Mb
Graphics Card: ATI Mobility Radeon HD 4500 Series , 512 Mb
Hard Drives: C: Total - 238469 MB, Free - 69383 MB; E: Total - 236968 MB, Free - 208859 MB;
Motherboard: TOSHIBA, KTWAA, 1.00, 0123456789AB
Antivirus: Kaspersky Internet Security, Not Updated
 

1 more replies
Relevance 58.63%

Helo, this is my first thread so im not good in explaning stuff...

I was on my computer operating normaly the last few days... i shut my laptop down normaly... but the next day when i turned on my pc and tried to login it says "incorrect password..etc....." i even tried to change my password at the microsoft website(because i synced it there) but still it says incorect password please go to microsoft to change your password.... ( i also tried using picture password)

Good thing i have an alternate Local account on my laptop so i tried to login... but strangely... it says " please use smartcard logon" = what??.... i dont have that sort of thing....... and how on earth can i use a card on my laptop (its not a touch screen either, i just use the mouse for dragging lines for picture password)......

Ive been having a hard time trying to fix this..... when i open my laptop in safe mode, WOW! my password worked there.....

since then ive been using safe mode as my alternate to use my laptop... but it has too many restrictions (no sound is one of them).......

Please help me... i can explain my situation further if you would gladly help.....
I have a Compaq Presario CQ43 That has been converted to win 8.1...... (its an old laptop i know..)

ANY FEEDBACK USEFULL WILL BE AKNOWLEDGED

Answer:Cant Login in win8, but can login safe mode just fine.

Can you get into Advanced Options as shown in link below? From there you can try Automatic Repair or System Restore.How To Boot Into Windows 8.1 Safe Mode [Guide] | Redmond Pie

Rich

2 more replies
Relevance 56.99%
Question: BSOD 0xc000021a

Hello, I am in need of help because my computer keeps giving me blue screens daily.

The blue screens consist of an error name 0xc000021a.

My OS is Windows 7 Professional x64
Installed 2 days ago.
Upgraded from Windows Vista Home Premium x64.

Answer:BSOD 0xc000021a

WINLOGON_FATAL_ERROR (c000021a)
The Winlogon process terminated unexpectedly

1. Create a new administrator account and see if it helps. If not:

2. Run sytem repair from 7 install DVD -> command prompt -> sfc /scannow

3. Update old drivers:

nvm62x64.sys Fri Oct 17 17:01:06 2008
nForce motherboard (networking driver)

VSTCNXT6.SYS Wed Oct 15 20:52:22 2008
Conexant Modem - update or disable



Crash Dumps:


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\122210-28782-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0280f000 PsLoadedModuleList = 0xfffff800`02a4ce50
Debug session time: Wed Dec 22 22:24:37.538 2010 (UTC - 5:00)
System Uptime: 0 days 0:00:27.112
Loading Kernel Symbols
...............................................................
.........................................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* ... Read more

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Initially(in Oct2016), I used regback registry to fix USBPCap USB not working problem . After sometime It gave 0xc000021a BSOD . So i used Windows 10 iso to repair and maybe* messed it up with bootrec and bcdedit commands. Tried SFC and dism but no integrity voilations. I am able to boot PC ONLY by disabling driver signature enforcement(which stays till restart due to fastboot). I remember I had deleted some OEM*.inf before bootrec. Incidents may not be related. Minidump on debugging show ntkrnlmp.exe to be the problem. Please help. Even safe mode doesn't work. I don't want to reset since my PC is highly customized desktop environment. Giving all details to be clear. Tried many methods in this forum. Please help. Older dumps:Old1, Old2.
MemTest+ Result Image.
Can't add picture directly[Adding does nothing].
Also
Code:
bootrec /scanos

gives Total identified Windows installations: 0

Answer:How to fix 0xc000021a, BSOD?

Diagnostic Test

 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


   Note


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.

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*edit*

Realized I did the crashdumps incorrectly, will do another one when it crashes again!

Answer:Random BSOD sometimes IRQ sometimes memory error win8

Not a problem.
Sorry for the delay in replying, we're a bit shorthanded until late October.

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I just recently upgraded my self-built pc from Windows 7 to Windows 8.1, and it's been running fine except for an occasional BSOD that seems to be related to the file mv91xx.sys. I went to my Marvell controller in the device manager and tried to update the driver, but Windows comes back saying that the drivers are up to date. Any help would be much appreciated, as I am rather new to this BSOD error debugging.

Attachment 52711

Answer:BSOD error Win8.1 kmode_exception_not_handled (mv91xx.sys)

Hi JTerek88 & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

Code:
7: kd> k
Child-SP RetAddr Call Site
ffffd000`c67e2408 fffff802`47418cdd nt!KeBugCheckEx
ffffd000`c67e2410 fffff802`473d88c2 nt! ?? ::FNODOBFM::`string'+0x3bb2d
ffffd000`c67e2b00 fffff802`473d6334 nt!KiExceptionDispatch+0xc2
ffffd000`c67e2ce0 fffff800`59712cc2 nt!KiBreakpointTrap+0xf4
ffffd000`c67e2e70 00000000`00000001 mv91xx+0x30cc2
ffffd000`c67e2e78 ffffd000`c6dbd180 0x1
ffffd000`c67e2e80 00000000`00000001 0xffffd000`c6dbd180
ffffd000`c67e2e88 ffffe000`9e400008 0x1
ffffd000`c67e2e90 00000000`00000098 0xffffe000`9e400008
ffffd000`c67e2e98 ffffe000`9e59e8d0 0x98
ffffd000`c67e2ea0 ffffe000`9e33c401 0xffffe000`9e59e8d0
ffffd000`c67e2ea8 fffff800`59718582 0xffffe000`9e33c401
ffffd000`c67e2eb0 00000000`00000100 mv91xx+0x36582
ffffd000`c67e2eb8 fffff800`59708619 0x100
ffffd000`c67e2ec0 ffffe000`9e5b04c8 mv91xx+0x26619
ffffd000`c67e2ec8 00000000`00000001 0xffffe000`9e5b04c8
ffffd000`c67e2ed0 ffffe000`9e59e8d0 0x1
ffffd000`c67e2ed8 ffffe000`9e59f0a0 0xffffe000`9e59e8d0
ffffd000`c67e2ee0 00001d40`ebfa76ea 0xffffe000`9e59f0a0
ffffd000`c67e2ee8 fffff800`596e3dd7 0x00001d40`ebfa76ea
ffffd000`c67e2ef0 ffffe000`9e33c401 mv91xx+0x1dd7
ffffd000`c67e2ef8 ffffe000`9e59e8d0 0xffffe000`9e33c401
ffffd000`c67e2f00 ffffe000`9e400008 0xffffe000`9e59e8d0
ffffd000`c67e2f08 00000000`ffffffff 0xffffe000`9e400008
ff... Read more

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Hi,
My laptop on startup will BSOD (started last week), windows will repair and eventually, I can use F8 then F7 to boot.
Really appreciate the help in isolating what apps/drivers are causing this.

Thanks in advance!

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I just upgraded my PC from Windows 7 to 8.1 and now I am getting BSOD with code 0xc000021a whenever I restart my PC.
Please help! Many thanks

Answer:BSOD on restartWindows 8.1 Pro 0xc000021a

Hi MobiusPizza & Welcome to the forums ^_^,

I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WINLOGON_FATAL_ERROR (c000021a)
The Winlogon process terminated unexpectedly.
Arguments:
Arg1: ffffc0009223f570, String that identifies the problem.
Arg2: ffffffffc0000005, Error Code.
Arg3: 00007ffce39a000a
Arg4: 000000831b53e0c0
1: kd> kbRetAddr : Args to Child : Call Site
fffff803`08594779 : 00000000`0000004c 00000000`c000021a ffffd001`cfc5f3f8 ffffe001`33bf0840 : nt!KeBugCheckEx
fffff803`0858c909 : ffffe001`33597300 ffffd001`cbaf77a0 00000000`00000000 00000000`00000002 : nt!PopGracefulShutdown+0x2c9
fffff803`083767b3 : ffffe001`35b224e0 00000000`00000000 00000000`00000000 ffffe001`33597040 : nt! ?? ::OKHAJAOM::`string'+0xb69
fffff803`0836ec00 : fffff803`087a67d1 00000000`00000001 ffffd001`cbaf7a58 00000000`c0000004 : nt!KiSystemServiceCopyEnd+0x13
fffff803`087a67d1 : 00000000`00000001 ffffd001`cbaf7a58 00000000`c0000004 ffffd001`cbdb2180... Read more

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Please Delete

Answer:Windows 10 BSOD 0xc000021a

Why Move the thread? am not looking for help at fixing the BSOD. Am looking for advice on new install of Windows 10
The BSOD I have done everything I know to fix it without luck.

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Hello all!

I have a friends PC (C2D 8400, Intel x38MB, nvidia 660gtx, 8GB ddr3, 2xhdd in raid 0) with Win10
Everything worked fine half year until few days ago, updates installed fine and after few restarts BSOD 0xc000021a
happened.

I tried every single option in Win RE
Startuprepair - fail
Every setting in startupsettings - fail
Safe mode - fail
Reset PC - fail
Booted USB Win10 iso, tried reset, starturepair - fail

SFC offbootdir offwindir found integrity violations but can't repair them because WRP can't start repair etc etc....
DISM "sourcedrive:windows" /cleanup-image /restorehealth "source:wimfileinmyusb" - fails because RPC no running, but it is running

I can upload logs if needed.

Answer:BSOD 0xc000021a Windows 10

Please upload the dump(s) if possible, you'll need to zip it to upload.
Please read How to upload files

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Hi Everyone.
Hopefully I can resolve this... I've tried everything to sort this out but nothing so far has yielded any positive results.

I cannot boot my Win 10 Pro at all. All efforts result in the error C00021a. We can go into what I've done if you like (no problem with that) but for the moment, can anyone tell me how to do an inplace upgrade (Win 10 to Win 10)? I think this will probably sort it out since DISM is unable to do anything constructive. Problem is that I cannot do an "upgrade" as to do that you must be running Windows (normal boot) from the start otherwise Windows Setup throws up an error telling me to start the machine normally and run the upgrade from the external media. Is there any way to do this upgrade to bypass this error? I can't boot normally so it's impossible to fulfill this criteria.

I have a pile of specialised music programs on this machine. I really don't want to have to install everything again as I have them set up "just so". Hope someone can help.

I read the initial admin post about installing a program to help you guys with dump files - but I can't install that either as the machine won't boot into Windows. Of course, I've run the usual sfc scans and dism routines. Sfc won't run and repair - will only check. HDD scans come up ok. Dism routines will check (all comes up ok) but not restore health. Therefore I'm really at the refresh stage. I have boot media to do this but can't get any further...

Can anyone help me ... Read more

Answer:BSOD 0xc000021a - Cannot boot Win 10 at all

Maybe this will help? https://www.reddit.com/r/techsupport...oot0xc000021a/ (4th post down).

Basically you boot the Windows 10 install disc then go to a Command Prompt.
Copy the existing C:\Windows\system32\config file to a a Backup folder.
Copy C:\Windows\system32\config\RegBack to C:\Windows\system32\config, replacing what's there.
Exit the install and do a normal boot and see if you are back to booting again.

If yes, would be a good idea to do a System Restore to a date before the problem started happening if you have System Restore enabled.

39 more replies
Relevance 56.58%

Hello all!

I have a friends PC (C2D 8400, Intel x38MB, nvidia 660gtx, 8GB ddr3, 2xhdd in raid 0) with Win10
Everything worked fine half year until few days ago, updates installed fine and after few restarts BSOD 0xc000021a
happened.

I tried every single option in Win RE
Startuprepair - fail
Every setting in startupsettings - fail
Safe mode - fail
Reset PC - fail
Booted USB Win10 iso, tried reset, starturepair - fail

SFC offbootdir offwindir found integrity violations but can't repair them because WRP can't start repair etc etc....
DISM "sourcedrive:windows" /cleanup-image /restorehealth "source:wimfileinmyusb" - fails because RPC no running, but it is running

I can upload logs if needed.

More replies
Relevance 56.58%

Hello all!

I have a friends PC (C2D 8400, Intel x38MB, nvidia 660gtx, 8GB ddr3, 2xhdd in raid 0) with Win10
Everything worked fine half year until few days ago, updates installed fine and after few restarts BSOD 0xc000021a
happened.

I tried every single option in Win RE
Startuprepair - fail
Every setting in startupsettings - fail
Safe mode - fail
Reset PC - fail
Booted USB Win10 iso, tried reset, starturepair - fail

SFC offbootdir offwindir found integrity violations but can't repair them because WRP can't start repair etc etc....
DISM "sourcedrive:windows" /cleanup-image /restorehealth "source:wimfileinmyusb" - fails because RPC no running, but it is running

I can upload logs if needed.

Answer:BSOD 0xc000021a Windows 10

Please upload the dump(s) if possible, you'll need to zip it to upload.
Please read How to upload files

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I upgraded from W7 x64 pro to W10 x64 pro. Everything transferred the machine was up and running. I usually leave it running and let the power settings put it to sleep and turn it off. I noticed it was on and went to go look and see BSOD. Tried restart, debug, reset and save files, recover to last known recovery point and safe mode. Nothing works. I plugged the drive into my laptop to run checkdisk, defrag and make sure the disk works. Its an OCZ Vector Sata III 256GB. I discovered it needs firmware 3.0 but this still doesn't explain why it was workign just fine and when left untouched went to BSOD.

I downloaded the utility you provide but I gather it is taking the specs from my laptop and not the external OCZ drive that is plugged in. How can I go about getting the needed data over? And any suggestions for a fix.

Thank you,
LEIP

Answer:BSOD W10x64 Pro - 0xc000021a

Please run the Log Collector, upload the resulting .zip file and we'll let you know if the relevant information is in there.

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Hi Everyone.
Hopefully I can resolve this... I've tried everything to sort this out but nothing so far has yielded any positive results.

I cannot boot my Win 10 Pro at all. All efforts result in the error C00021a. We can go into what I've done if you like (no problem with that) but for the moment, can anyone tell me how to do an inplace upgrade (Win 10 to Win 10)? I think this will probably sort it out since DISM is unable to do anything constructive. Problem is that I cannot do an "upgrade" as to do that you must be running Windows (normal boot) from the start otherwise Windows Setup throws up an error telling me to start the machine normally and run the upgrade from the external media. Is there any way to do this upgrade to bypass this error? I can't boot normally so it's impossible to fulfill this criteria.

I have a pile of specialised music programs on this machine. I really don't want to have to install everything again as I have them set up "just so". Hope someone can help.

I read the initial admin post about installing a program to help you guys with dump files - but I can't install that either as the machine won't boot into Windows. Of course, I've run the usual sfc scans and dism routines. Sfc won't run and repair - will only check. HDD scans come up ok. Dism routines will check (all comes up ok) but not restore health. Therefore I'm really at the refresh stage. I have boot media to do this but can't get any further...

Can anyone help me ... Read more

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Been getting blue screens fairly often while playing a game called Aion, made lots of driver updates but continue to get them. Posting my latest minidumps since I haven't made any changes. Here's the actually error, can make follow up posts detailing all I have updated if unable to find anything. Thanks for any help you can provide.

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 81EBEE28
BCP3: 8BB67C88
BCP4: 8BB67984
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
 

Answer:Game related Bsod 7e error

All errors are 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues.

I read the five most recent and 4 simply stated ANALYSIS_INCONCLUSIVE.

The remaining one listed the Vista driver volsnap.sys as the cause of your issue. Normally OS drivers are too general to be of much help but there is a lot on the 'net concerning this driver and one way to fix it is to replace it.

Perhaps Microsoft has a hotfix or you might have to do a Windows repair.
 

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Hello

Just join your community and seeking help to resolve my BSOD problem


Bought a used PC as a backup for the kids. The PC is running under win 7 ultimate, but was run previously under vista. The ex owner did the upgrade. I saw the BSOD 1 month after the purchase so, I can't say if it was working OK before.

I have executed some test
- memtest86, Windows memory test
- hard disk test (fdisk /f)

All pass ok

The problem is intermitant, a bit less occuring when I load in No Fault mode my windows

I did pass some BSOD software and I add a message that the file ntkrpamp.exe may cause a problem. That file seems to be related to the memory driver, but I can't say more

I have included a test report whit the post

Any suggestion on what kind of test I could do to resolve my problem

Any suggestion appreciate

Martin

P.S. Excuse my bad English. I'm more fluent in French

Answer:BSOD Maybe an error related to NTKRPAMP.EXE

NOTE: I have severe eye problems. If I do not respond to your postings, please PM another staff member for assistance.

Just FYI - ntkrpamp.exe is the kernel (core) of the Windows operating system. It's often blamed as the cause - but rarely is at fault. This is because everything must run through it when the system is working on it. ntkrpamp.exe is protected by the Windows System File Checker (SFC.exe) and you'd expect to see many more errors (other than the occasional BSOD) if it was corrupted. So any troubleshooting that we do starts with the assumption that ntkrpamp.exe is not to blame.

Don't worry about your English - you'd be amazed at how badly I can speak French! :)

These 2 devices have problems in Device Manager:

Quote:




Security Processor Loader Driver ROOT\LEGACY_SPLDR\0000 Ce p?riph?rique n’est pas pr?sent, ne fonctionne pas correctement, ou tous ses pilotes ne sont pas install?s.

avast! Network Shield Support ROOT\LEGACY_ASWTDI\0000 Ce p?riph?rique n’est pas pr?sent, ne fonctionne pas correctement, ou tous ses pilotes ne sont pas install?s.




The first one is usually seen (where I work) on systems that are infected with viruses. Combine this with the problems with your Avast and I'd suggest the following:

First -

Quote:




please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources ... Read more

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Greetings all,

I love your forums and been searching them for the last several hours. I've seen some great advice, however I haven't done anything due to the fact that all the situations seem different.

Here goes.

I booted up my comp this am and was greeted by the beloved BSOD... Windows Stop: 0xc000021a(0xc0000034) Error.

I cannot log on in Normal, SafeMode, Last Known good Configuration

I have an SP2 XP Pro Disc. I have access to the recovery console. I have done chkdsk. Alot of the posts have mentioned things like FIXBOOT or verifying I have certain files and etc. Anyone able to give me a hand getting this thing back up and running. One other piece of possibly relevant information. I ran a malware bytes scan on the comp. It found 1 error. I didn't pay attention to it, fixed it. Restarted and everything was good. 24 hours later, the BSOD came up.
Thanks

Answer:Windows Pro BSOD 0xC000021a(0xc0000034) Help

Hi .Microsoft Says...Louis

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As stated in title.

Answer:Sporadic BSOD 0xC000021A at shutdown

Hi Hairy Scot ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

Code:
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WINLOGON_FATAL_ERROR (c000021a)
The Winlogon process terminated unexpectedly.
Arguments:
Arg1: ffffc0011bf7d610, String that identifies the problem.
Arg2: ffffffffc0000005, Error Code.
Arg3: 00007fff5b53000a
Arg4: 00000043d3f6dd80


Now, if we dump the first argument that is the string which identifies the problem, we get the below :-

Code:
3: kd> db ffffc0011bf7d610
ffffc001`1bf7d610 57 69 6e 64 6f 77 73 20-53 75 62 53 79 73 74 65 Windows SubSyste
ffffc001`1bf7d620 6d 00 32 5c 73 70 70 73-76 63 2e 65 78 65 00 00 m.2\sppsvc.exe..
ffffc001`1bf7d630 03 01 1d 03 46 4d 66 6e-b7 56 ae 8e 22 91 12 4a ....FMfn.V.."..J
ffffc001`1bf7d640 04 f2 b6 01 00 00 00 00-a0 2b ce 47 01 e0 ff ff .........+.G....
ffffc001`1bf7d650 cc 10 00 00 00 00 00 00-58 3e 33 33 01 c0 ff ff ........X>33....
ffffc001`1bf7d660 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00 00 ................
ffffc001`1bf7d670 90 99 4a 4b 01 e0... Read more

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I would like to say I'm sorry in advance. I'm unable to use the required programs to neatly bundle and zip the crashlogs. This is my only computer in the house at the moment and I'm am only able to write this from a live usb of Unbutu I flashed at university. As the title suggests, I can't boot into my laptop to run the programs so I have no other means of presenting the info. I was only able to get the logs, again, by using the live USB and digging through the HDD. (It's not letting me install WINE either)

As for the actual problem itself, I have no idea what to do. It bluescreened randomly yesterday and never let me back on. It lets me on the automatic repair tool (which does nothing) and the command prompt. I ran chkdsk and memory dio and both came up clean. BIOS works no problem. I tried disabling signatures and it still crashes on restart. I honestly don't think it's a hardware problem at this point, but I could be wrong.

Any help would be appreciated. If there's more than just the minidump that needs to be included please tell me.

Thanks

Quick edit: These seem to be the dumps for the initial few bluescreens. If I recall correctly, it was a Kernal_inpage error that kicked off this whole mess. It seems to not be creating new dumps each time I get that weird hex-looking error (0xc000021a) each time I try to boot up. I can only tell by the filename, since it says December 1st on the dump and I've gone through more than a few bluescreens on the 2nd.

Another edit: This... Read more

Answer:(BSOD) 0xc000021a, unable to boot

Bump

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I've just started getting a lot of BSODs in Win 8.1. It started a day or so ago. I did install a second NIC for Hyper-V but I have removed that just to eliminate it from the equation.The crash is random, either away from the machine or working on it. Explorer crashes or hangs, ALL Browsers occasionally error and it'll just crash.
I am also getting errors such as:
error -5 from inflate: (null)
error decompressing shell32.dll
I have had various errors on blue scree noted below, once I reboot it appears okay for a time but is getting slowly worse.
The error on the blue screen is random:
BAD POOL HEADERs
KERNEL_DATA_INPAGE_ERROR
SYSTEM_SERVICE_EXCEPTION
0xC000021A
KERNEL_SECURITY_CHECK_FAILURE



I've run sfc /scannow. Initially this found a few problems that it couldn't fix which is related to "WRP found corrupt files but was unable to fix" I have also run in SAFE MODE same error.
I have also ran Dism /Online /Cleanup-Image /RestoreHealth, which gave me an RPC error and couldn't complete.
chkdsk /f finds no issues.
All Windows updates up-to-date as of today.
I have removed All MalwareBytes software.
I am fast running out of ideas before I reinstall.. but I have a lot of software that I don't want to have to reinstall I'm asking for help. I've attached the zip per the forum instructions.
System is:
i5-4660 3.2GHz
8GB DDR3
Gigabyte Z97XGaming 5 motherboard
256Gb SSD (C: drive)
Seagate Technologies 2TB HDD (D: drive)
Seagate Technologies 2TB HDD... Read more

Answer:Continual BSOD with occurrence of 0xC000021A an others

Hi TitaniumBoy & Welcome to the forums ^_^,

I have analysed your latest dump files and below has been provided an analysis of the same for informative purposes. Most of the Memory_Management Dump files did not provide any valuable information -

Code:
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffd00043a7e140, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff800d6a3570b, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)
Debugging Details:
------------------

Could not read faulting driver name
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff802f9165138
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
ffffd00043a7e140
FAULTING_IP:
CLFS!CClfsLogFcbPhysical::ReserveAndAppendLog+12b
fffff800`d6a3570b 4... Read more

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I thought I would try this here in case it is malware- rather than hardware-related:

We have an Acer Veriton M460 desktop running Windows XP Home that recently started rebooting itself over and over upon startup. After starting it in safe mode we disabled automatic rebooting. This revealed a Blue Screen of Death with the error message 0x00000050 PAGE_FAULT_IN_NONPAGED_AREA. This now occurs every time we start the machine in normal mode.

So far we've done the following:

-- Verified that PC seems to start okay in safe mode, or safe mode with network. However, every time we try normal Windows boot, the BSOD results.

-- Run memtest-86 v35 overnight for 20 passes, no errors revealed.

-- Swapped out RAM. PC has 4 GB on two sticks.

-- Run Malwarebytes Anti-Malware, AVG, TrendMicro Housecall. The first two produced no hits. Housecall gave a list of "vulnerabilities," but no details on what they are or how to fix them: MS08-49, MS08-61. MS08-63, MS08-66, MS08-67, MS08-68, MS08-78.

-- Set pagefile initial and maximum to 0, run defragmenter, reset pagefile initial and maximum to 4096 (maximum allowed).

-- Ran chkdsk, which appeared to complete normally and indicated the drive was clean.

-- Ran hijackthis. The log file is below.

Any suggestions on what to try next? Thanks much.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:27:25 PM, on 2/7/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Sa... Read more

Answer:BSOD/page error: malware-related?

Eventually it got to the point where we couldn't even boot in safe mode, so we pulled the drive, copied user data off it, put it back and restored the drive back to factory conditions. Not too many programs to reinstall ...
 

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Hi everybody, glad to be here

I started having BSOD?s from a week ago, at least once a day while doing almost anything: Browsing the internet, editing photos with Photoshop elements or using my music recording program (Cubase 6) and after doing some research, I downloaded BlueScreenView 1.52 and it says something about the problem being related to Watchdog Driver, DirectX Graphics MMS and ATI radeon kernel mode driver (in that order)

Please take a look at the attached JPG besides the requested Zip file, also attached.

I am totally computer illiterate and these are my first BSOD and it looks scary to say the least, so please any advice(s) to help me solve this problem will be very appreciated!!!

Thanks a lot in advance!

Answer:Probably video (???) related BSOD error 0x00000119

Hello can you add English zip file please!

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Machine: Toshiba Satellite A505-S6005 (Intel i3 processor; 4Gb RAM)
OS: Windows 7 Home Premium x64, SP1 with all patches up to the date the error occurred applied.
Problem: BSoD suggests running CHKDSK /F /V /R, yet no method I have tried yet has worked. Have tried running the diagnostics on the computer itself, from a Win7 Install DVD known to work on other computers, and via using NTFS4DOS; all bomb
out with this BSoD or its equivalent for DOS. Quite the annoying situation, since the partition does attempt to boot, only throwing a BSoD indicating a damaged BCD, which makes little sense. Ran Spinrite 6 (Gibson Research Corporation) utility against entire
drive; it reported no errors on any section of the platters, so it's not a hardware issue, at least.
Still using computer, due to presence of Linux Mint 17.2 as well, but I need to get this problem resolved.

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I am getting an intermittent system lockup sometimes resulting in a BSOD or sometimes a system freeze, e.g. display freezes with no response from the mouse or keyboard. The errors can occur several times a day or it can be a number of days between errors. It is very unpredictable and does not appear to be result of any action or program. The error code (see attached .txt file) indicates a USB driver error. I have disconnected all USB devices and replaced the USB mouse/keyboard. The error still returns. I have updated the MB bios and all drivers to the latest versions from Gigabyte. Again, the error still persists. I am running Windows 7 professional 64 bit OS. I have also attached the mini dump file in the .zip file. I would very much appreciate some help here.

Answer:Intermittent BSOD - BCCode: fe USB Related Error

  
Quote: Originally Posted by PaulZed


I am getting an intermittent system lockup sometimes resulting in a BSOD or sometimes a system freeze, e.g. display freezes with no response from the mouse or keyboard. The errors can occur several times a day or it can be a number of days between errors. It is very unpredictable and does not appear to be result of any action or program. The error code (see attached .txt file) indicates a USB driver error. I have disconnected all USB devices and replaced the USB mouse/keyboard. The error still returns. I have updated the MB bios and all drivers to the latest versions from Gigabyte. Again, the error still persists. I am running Windows 7 professional 64 bit OS. I have also attached the mini dump file in the .zip file. I would very much appreciate some help here.



Hello PaulZed,

* Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads

When you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.

* I would also remove and replace the Symantec with Microsoft Security Essentials at least to test.

http://us.norton.com/support/kb/web_...080710133834EN

Virus, Spyware & Malware Protection | Microsoft Security Essentials

* Finally your USBPORT.SYS driver was invoked.
I would run a System File Chec... Read more

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Question: 0xc000021a error

I was using my computer everyday till about a week ago.  I woke up to find my computer turned off.  Maybe a power outage in the middle of the night.  I hit the power button and it went to the loading screen with the rotating icon at the bottom of the screen.Since then i have tried almost all ideals i could find on the web.  I can not download or go into files as i can not load windows to do so.  i cant even get into safe mode unless you have a way that works.  I have alot of information on my computer and would like to keep it.

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Question: Error 0xc000021a

Hi,

My brother turned on is computer and got this code 0xc000021a , I wondered if anybody can help please.

He tells me that he has tried all different options but nothing works.

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Question: Error: 0xc000021a

Please assist with error on blue screen 0xc000021a it keeps going to the diagnosing and restart. What do I do to fix this and work as normal? Please help

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Question: Error 0xc000021a

Dear BC,
 
My system is windows 8.1, notebook is asus k55a, 4GB RAM.
 
I had some problem in that notebook:
 
When i turn it on after metro style display got blue color with that ,,Error 0xc000021a" title.
 
After i turn it of manually and after it booted fine.
 
what happened, why it had such error first?
 
Please need ur advises.
 
Thanks in advanced.

Answer:Error 0xc000021a

Sometimes BSODs just happen. As long as the fault isn't chronic there is no worry.

3 more replies
Relevance 55.35%

My computer lost power yesterday and is now stuck in a BSOD loop.

It gives me error 0xc000021a, restarts, fails automatic repair, then BSODs again.

Methods I've tried

chkdsk /f /r
sfc /scannow
system restore


Safe Mode does not launch and goes rigth back to the BSOD

Reset This PC also does not work, as it says it ran into a problem.

Because I can't even log in, I can't download Sysnative BSOD Dump + System File Collection App.

OS: Windows 10
64 bit
Updated from 8.1
System is around 9 years old
CPU AMD Athlon(tm) II X4 635 Processor
GTX 760
Motherboard: Unknown
PSU: Antec 400w
System Manufacturer: Unknown
Exact model number: Unknown
Desktop

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Greetings,

I receive a BSOD everytime I restart windows 8.1 or whenever windows restarts automatically to install updates (although it finishes updating successfully on reboot) with error code 0xc000021a. Besides that, the PC works normally. A few days ago the problem was reversed, i.e. Windows crashed on shut down with the same error but not on restart, this happened after I uncheched the Turn on fast startup option in power options which apparently solved similar problems for other people. I had to perform a Windows Refresh, keeping both files and installed apps intact, to reverse the PC in the previous condition so now it crashes again on restart but afterwards boots normally, though with some delay. I tracked the problem to Winlogon process terminating unexpectedly but I don't know how to fix the problem since a reinstallation of Windows didn't solve it. I suspect that a third party program is causing the problem and since I kept all of them after the refresh it still causes problems. Since I am not an expert however I could be totally wrong. The last incident happened today (18/02/2014) on restart due to a windows update. I would greatly appreciate any help offered on this matter.

Thank you

Answer:BSOD on restart Windows 8.1 0xc000021a WINLOGON_FATALERROR

Hi,

Uninstall Freeride Games or whatever software you have made by them etc...


Code:
4: kd> lmvm X5XSEx_Pr148
start end module name
fffff800`04e12000 fffff800`04e24000 X5XSEx_Pr148 (deferred)
Image path: \??\C:\Program Files (x86)\FreeRide Games\X5XSEx_Pr148.Sys
Image name: X5XSEx_Pr148.Sys
Timestamp: Thu Aug 02 08:51:27 2012 (501A77CF)
CheckSum: 00017C75
ImageSize: 00012000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


Update Realtek HD Audio codec driver:

RTKVHD64 RTKVHD64.sys Tue Nov 27 08:48:01 2012 (50B4C491)

Update Synaptics touchpad driver:

SynTP SynTP.sys Fri Nov 30 02:38:37 2012 (50B8627D)

Uninstall Rapport:

RapportCerberus64_59849 RapportCerberus64_59849.sys Sat Sep 21 17:47:05 2013 (523E13D9)
RapportEI64 RapportEI64.sys Wed Jan 22 13:35:14 2014 (52E00F62)
RapportHades64 RapportHades64.sys Wed Jan 22 13:35:12 2014 (52E00F60)
RapportKE64 RapportKE64.sys Wed Jan 22 13:35:12 2014 (52E00F60)
RapportPG64 RapportPG64.sys Wed Jan 22 13:35:32 2014 (52E00F74)

Update from Lenovo (you'll have to e-mail them or something. Nobody knows how to update this and it seems to cause issues on 8(.1) universally):

LhdX64 LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)

Uninstall Daemon Tools Lite and replace it with PowerISO:

dtsoftbus01 dtsoftbus01.sys Thu Jun 20 03:22:51 2013 (51C2ADCB)

Uninstall Avast. Use removal tool for it after. Set Windows Firewa... Read more

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Relevance 55.35%

Laptop's been really acting up & have swapped back a 4GB module to the original 2 GB

WhoCrashed had this to say

On Sun 02/08/2015 08:29:36 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080215-41231-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x748C0)
Bugcheck code: 0xC000021A (0xFFFFF8A00BA53780, 0x0, 0xFFFFFFFFC0000001, 0x105A8)
Error: STATUS_SYSTEM_PROCESS_TERMINATED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This means that an error has occurred in a crucial user-mode subsystem.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Sun 02/08/2015 08:29:36 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xC000021A (0xFFFFF8A00BA53780, 0x0, 0xFFFFFFFFC0000001, 0x105A8)
Error: STATUS_SYSTEM_PROCESS_TERMINATED
Bug check description: This means that an error has occurred in a crucial user-mode subsystem.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

... Read more

Answer:Multiple BSOD 0xC000021A (0xFFFFF8A00BA53780, 0x0, 0xFFFFFFFFC0000001,

Can anyone help me with making sense and troubleshooting these error codes please?

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I am upgrading some machines, most go without a hitch but some have a mysterious BSOD.

I attached the dumps of a Windows 8 machine, i use MDT to upgrade to Windows 10 v1607 + do windows updates. BSOD happens after the first real boot (which means upgrade + updates have been done)

GHUM-L-E82PHJ12-Thu_11_24_2016_173811_42.zip

Already tried swapping the disk in a very simular machine (same model, different bios) but the problem follows the disk.

Anyone who can help me or point me in the right direction?

EDIT: Something i forgot, these systems still boot in Safe mode! Tried cleanboot but no luck.

Answer:BSOD after upgrading 7/8/10 to Windows 10 V1607 => 0xc000021a

Hello and welcome to TenForums

The error seems to be related to a problem with the session manager initialisation.


Code:
WINLOGON_FATAL_ERROR (c000021a)
The Winlogon process terminated unexpectedly.
Arguments:
Arg1: ffffde8e0026d0b0, String that identifies the problem.
Arg2: 00000000c0000022, Error Code.

2: kd> da ffffde8e0026d0b0
ffffde8e`0026d0b0 "Session Manager Initialization"


If you can boot into safe mode please try to run the system file checker and repair the system files. It might also be worth running a disk check with repair as well.

https://www.tenforums.com/tutorials/2895-sfc-command-run-windows-10-a.html
Drive Error Checking in Windows 10

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Relevance 55.35%

Hello everyone,

my friend has asked me to have a look at his HP "Envy" ultrabook running Windows 8, as it's stuck in a boot up "loop" whilst displaying an error code (0XC000021a)

I had a bit of shock, when I found out it doesn't have a DVD drive! Cue, several hours reading up how to install W8 boot DVD onto a USB drive. Thought I was making in-roads, but sadly not, as I can't use System Restore ("To use System Restore you must specify which Windows install to restore")

And I can't "refresh" the machine, as I get this message: "The drive where Windows is installed is locked. Unlock the drive and try again."

I just don't know what else I can do? Even tried running Hirens Boot CD from USB flash drive, but it doesn't even load!

Please help! Many, many thanks in advance : )

Answer:Nightmare time trying to sort out 0Xc000021a BSOD on W8

Start the computer and immediately press the "Esc" key
This should give you the option to select the Recovery Manager
You can recover the system from there (if needed)

Another thing to try is contacting HP for a recovery USB drive. They're fairly cheap and good to have. Ordering instructions for the USA are here: Order Recovery Discs (USA) (the page is about a year old and I haven't checked the prices since then).

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Relevance 55.35%

I am upgrading some machines, most go without a hitch but some have a mysterious BSOD.

I attached the dumps of a Windows 8 machine, i use MDT to upgrade to Windows 10 v1607 + do windows updates. BSOD happens after the first real boot (which means upgrade + updates have been done)

GHUM-L-E82PHJ12-Thu_11_24_2016_173811_42.zip

Already tried swapping the disk in a very simular machine (same model, different bios) but the problem follows the disk.

Anyone who can help me or point me in the right direction?

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Hi I've been experiencing BSODs for the past week and was using Windows 8. As many system files was corrupted I thought it was causing by my faulty hard drive. So, I freshly installed Windows 8.1 Pro x64 on my PC. Then, I installed all required drivers, Avast! Free Antivirus, Comodo Firewall and some softwares. Now again I am getting occasional BSODs. Even sometimes when my computer becomes active from idle mode it automatically restarts and after reboot it shows information about last BSOD.

I checked minidumps with nirsoft's BlueScreenView and got that those BSODs are caused by the same ntoskrnl.exe error 0xc000021a. I am no expert when tackling BSODs. I would greatly appreciate any help offered on this matter.

Thank you.

Answer:BSOD caused by ntoskrnl.exe 0xc000021a on Windows 8.1 Pro

Hi RickDutta & Welcome to the forums ^_^,

I apologize for the late reply but there are not many BSOD analysts and sometimes we do get overwhelmed as well . Your patience is appreciated.

I have analyzed your dump files and below has been provided an analysis of them for informative purposes :-

Code:
**************************Sun Aug 17 06:20:56.295 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+e30 )

BugCheck C000021A, {ffffc0000b43a660, 0, 0, 0}
BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)

Arg2: 0000000000000000, Error Code.

BUGCHECK_STR: 0xc000021a_RPC_Terminated

PROCESS_NAME: services.exe

FAILURE_BUCKET_ID: 0xc000021a_RPC_Terminated_nt!_??_::OKHAJAOM::_string_

MaxSpeed: 2530

CurrentSpeed: 2533

BIOS Version 080012

BIOS Release Date 07/18/2008

Manufacturer Kobian

Product Name PI945GCM

??????????????????????????????????????????????????????????????????????????????????????``
**************************Sat Aug 16 12:42:42.718 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+e30 )

BugCheck C000021A, {ffffc0000b3a2860, 0, 0, 0}
BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)

Arg2: 0000000000000000, Error Code.

BUGCHECK_STR: 0xc000021a_RPC_Terminated

PROCESS_NAME: services.exe

FAILURE_BUCKET_ID: 0xc000021a_RPC_Terminated_nt!_??_::OKHAJAOM:... Read more

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Relevance 55.35%

Hi EightForums.
Just before Christmas I bought a brand new laptop, decided to get a nice new SSD to speed it up a bit, used the Asus tool Backtracker to switch the OS across to the new SSD. Now following that my laptop crashes either just after startup (with the BSOD 0xc000021a) or after a couple of hours of normal use. It seems to be happening every couple of times I turn my laptop on as well (for example after when it crashes, the next time it is on it definitely does not crash)(seems to be every couple of times I turn it on).
Really struggling to figure out what is causing it.
Also have noticed that my laptop screen is not turning off (even after half an hour of not touching it) but that could be totally unrelated.
Thanks for any help!

Answer:Random BSOD 0xc000021a brand new laptop

Code:
1: kd> .bugcheck
Bugcheck code C000021A
Arguments ffffc000`46915d00 00000000`00000000 00000000`00000000 00000000`00000000

1: kd> kn
# Child-SP RetAddr Call Site
00 ffffd000`291866b8 fffff801`25da3991 nt!KeBugCheckEx
01 ffffd000`291866c0 fffff801`25d9d4ea nt!PopGracefulShutdown+0x2c9
02 ffffd000`29186700 fffff801`25b741b3 nt!NtSetSystemPowerState+0x269a
03 ffffd000`29186840 fffff801`25b6c600 nt!KiSystemServiceCopyEnd+0x13
04 ffffd000`291869d8 fffff801`25fb91b3 nt!KiServiceLinkage
05 ffffd000`291869e0 fffff801`25eeca27 nt!PopIssueActionRequest+0x73f43
06 ffffd000`29186aa0 fffff801`25ac5b8e nt!PopPolicyWorkerAction+0x63
07 ffffd000`29186b10 fffff801`25ac33ac nt!PopPolicyWorkerThread+0xba
08 ffffd000`29186b50 fffff801`25af0280 nt!ExpWorkerThread+0x28c
09 ffffd000`29186c00 fffff801`25b6efc6 nt!PspSystemThreadStartup+0x58
0a ffffd000`29186c60 00000000`00000000 nt!KiStartSystemThread+0x16

1: kd> dc ffffc00046915d00
ffffc000`46915d00 646e6957 2073776f 7473756d 776f6e20 Windows must now
ffffc000`46915d10 73657220 74726174 63656220 65737561 restart because
ffffc000`46915d20 65687420 4f434420 6553204d 72657672 the DCOM Server
ffffc000`46915d30 6f725020 73736563 75614c20 6568636e Process Launche
ffffc000`46915d40 65732072 63697672 65742065 6e696d72 r service termin
ffffc000`46915d50 64657461 656e7520 63657078 6c646574 ated unexpectedl
ffffc000`46915d60 00000079 05000000 00000012 0000000c y...............
ffffc000`46915d70 03030108 ... Read more

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Relevance 55.35%

Hi all,

A couple of days ago my laptop started randomly BSODing every so often, sometimes as close as 5 minutes apart, but sometimes it stays on for a few hours.

This happens while playing games, browsing websites or even when just leaving the computer alone, I really can't see a pattern.

I've tried a few different things to resolve the issue myself:
- updating drivers to the most recent version. When upgrading the iastor.sys driver with the latest version, they error message changes slightly, but BSOD remains and frequency seems to increase
- run anti-rootkit scanner (TDSSkiller) -> negative
- chkdsk, sfc scannow, system test that comes with alienware prior to booting into windows, they all run without issues

Finally, I've reset the laptop to the factory image from the restore partition. Unfortunately, that didn't fix the issue and I'm out of ideas.

I hope someone can help shed some light on the issue or give me some idea on what to try next to resolve the issue, I would be most grateful.

SFC package attached with most recent eight dumps between wiping the drive and posting here.

Answer:Random BSOD, iastor.sys related - error code d1

All the dumps indicating to Intel RST (Rapid Storage Technology) driver.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {38, 2, 0, fffff88001713ca8}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : iaStorA.sys ( iaStorA+5bca8 )

Followup: MachineOwner
---------
Turn off RAID in BIOS. Get rid of intel rapid storage.
Right click on "my computer" icon and click "manage" on the context menu.
It will open the "computer management" window.
Select "Device Manager" in the left pane, It will list all the existing devices up.
Expand "Disc Drives" by clicking on the triangle in front of it.
Select one item under it, right click, uninstall.
Continue the process for all items under "Disc Drives"
Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Let us know the results.

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Relevance 55.35%

Hello, I've been having a BSOD problem with my computer ever since I updated to windows 10 and it seems to be related to ntoskrnl.exe. I've tired my very best to fix it with driver updates/ uninstall reinstall and part swapping but I was unable to fix it. It happens while having a video game going. It also pretty much happens every time I start the computer up. After the initial start up crash the computer restarts and is fine unless I play the said certain games. other than that it does not crash.

I've Attached the Zip file that is requested of me:

Attachment 37788
Thank you very much for your time.

Answer:BSOD While playing certain games, Error related to ntoskrnl.exe

Hi Kole,

Welcome to the 10forums.

Please update Malwarebytes, it is old and is 1 of the causes.

The most recent dump file says

Code:
Probably caused by : memory_corruption



Diagnostic Test

 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


   Note


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

You might also want to try driver verifier.


Diagnostic Test

 DRIVER VERIFIER

   Warning
Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.
Please follow this tutorial to run driver verifier.

Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.


   Note
Your system will act very sluggishly while driver verifier ... Read more

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Okay So - my computer's bsod'd twice in the last few days.

I have a few theories as of why. But - as i'm not exactly an expert at these things i could use a bit of advice.

I'm guessing it's caused by hamachi or zonealarm, i just removed zonealarm since it's basically useless for me anyways - and more of an irritation then it is helpful. I'm not sure if hamachi's causing errors as well - but if it is i would like to fix it, as i do use it to network on occasion to game with.

Attachment 202590

Attachment 202591

Help is welcome...
~Lorena.

Answer:Error 7F BSOD possibly related to network errors?

In the syslog I do see plenty of errors coming from the LogMeIn services, as well as some from ZoneAlarm. You may need to uninstall and reinstall (using the latest versions) of these two as it looks like they have broken installations.

As for the two crashes, they both caught your nvidia drivers doing something funky, but I have my suspicion that it is not the culprit. It is a pretty new driver (Feb 09, 2012) so it's pretty fresh (look for any updates just to be sure it wasn't a bug that's specific to this version). Plus given the type of crash that it was, I don't trust the analysis.

If uninstalling/reinstalling ZA and Hamachi didn't seem to do the trick, you'll want to turn on Driver Verifier to see if it catches anything foul. In the article it says don't check Low Resource Simulation, don't also check Force Pending I/O Requests and IRP Logging, otherwise it'll throw us off. Submit any new crashdumps that may occur from turning on Driver Verifier (remember to restart your PC immediately after finishing setup!).

1 more replies
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Hello,

I recently purchased the AMD Radeon RX 480, which has been running with no problems for over a week now. But this weekend on a few occasions has been BSOD with the error atikmag.sys being the problem.

Many Thanks to anyone who can help.

Answer:BSOD most likely related to new graphics card, error atikmpag.sys

There are no dumps in the zip file you uploaded so not much I can do to help. If you had any dumps, they are gone now.

Do you run a drive cleaning program like CCleaner? If so, stop until this problem is resolved or set it up so it doesn't delete mini dumps.

Run dm_log_collector again the next time a BSOD occurs and upload here.

2 more replies
Relevance 55.35%

Hi,

I have a Toshiba Satellite A505 S6033, windows 7, 64 bit.

First of all my wireless connections began playing up. Sometimes working and sometimes not. Then i started getting the BSOD error:

062313-23150-01.dmp 22/06/2013 08:06:30 p.m.
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

0x1000007e ffffffff`c0000005 00000000`00000000 fffff880`0376fb48 fffff880`0376f3a0
rtl819xp.sys rtl819xp.sys+13a10 x64

C:\Windows\Minidump\062313-23150-01.dmp 8 15 7601 266,320 23/06/2013 09:24:13 a.m.

I reinstalled windows 7 and the drivers but the wireless driver wont install and when i try to update it i get the same BSOD.

If i need to post an extra information please let me know and help asap would very much appreciated as i need to use my laptop!!!

Answer:BSOD error 0x1000007e - wireless driver related

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

1 more replies
Relevance 55.35%

I have Daily, and sometimes even more often, BSOD errors.  I always seem to get different types of errors.  I get the BSOD sometimes when trying to wake up my computer (it will not come out of sleep mode, and then the BSOD appears.  Most other times, my computer will just freeze and the BSOD will appear (typically when the web-browser is up).  Here is my log of all errors I have recorded.
 
072916-29093-01.dmp 7/29/2016 1:38:14 PM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ffffffff`c0000005 fffff800`c8c71924 00000000`00000000 ffffffff`ffffffff ntoskrnl.exe ntoskrnl.exe+142940 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.10586.494 (th2_release_sec.160630-1736) x64 ntoskrnl.exe+142940 C:\WINDOWS\Minidump\072916-29093-01.dmp 6 15 10586 297,324 7/29/2016 1:40:10 PM
 
072916-37843-01.dmp 7/29/2016 1:31:39 PM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ffffffff`c0000005 fffff803`7cab1a32 00000000`00000000 ffffffff`ffffffff FLTMGR.SYS FLTMGR.SYS+1ae3 Microsoft Filesystem Filter Manager Microsoft® Windows® Operating System Microsoft Corporation 10.0.10586.0 (th2_release.151029-1700) x64 ntoskrnl.exe+142940 C:\WINDOWS\Minidump\072916-37843-01.dmp 6 15 10586 297,300 7/29/2016 1:37:20 PM
 
072916-27906-01.dmp 7/29/2016 1:23:02 PM 0x00000116 ffffe001`2f9b44c0 fffff800`72804798 00000000`00000000 00000000`0000000d dxgkrnl.sys dxgkrnl.sys+144eac DirectX Graphics Kernel Microsoft® Windows® Ope... Read more

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Ok, I clicked 'update and restart' while turning off my Surface RT, and instead of booting my OS, Windows collecte 'some error information' and restarted to a BitLocker error screen asking me for my recovery key. So, I went on the microsoft website with my phone and found the recovery key, typed it in and tapped 'Continue', but it eventually says 'Automatic Repair couldn't repair your PC'. I tap 'Advanced options' and then 'Continue:Exit and continue to Windows RT'', but I just end up at the original BitLocker error screen. If I go to 'Troubleshoot' and try 'Refresh your PC', it says 'the drive where Windows is installed is locked. Unlock the drive and try again. I tap 'Cancel' (the only option) and try 'Advanced options' then 'Automatic Repair', I get the same error screen as before, so I tap 'Startup Settings' and then 'Restart'. Eventually, I get a BitLocker screen that says ''you must enter your recovery key to access Startup Settings: to protect the privacy of your data, BitLocker has prevented the unlocking of your drive. You'll need to enter the recovery key.' Then there's nothing but some text at the bottom telling me to 'press enter or the windows key'. The problem here is that when I press enter or the Windows key, nothing happens. It just stays on that screen for a minute or so, and then ... Read more

More replies
Relevance 54.53%

By "dead" I mean it is not doing anything.
Hi. I started my Samsung laptop today to find the entitled error. No "help" I have come across has worked, especially on microbrain's website. It says it is collecting some "error info" and has not moved from 0% since it started nearly 25 minutes ago. As soon as I saw it I knew it was a fake non-error, not doing anything, and certainly not fixing anything.
Pressing F8 is ignored by this wonderful piece of nothing, and I can't make the drive work via a USB dock using another windose OS on another drive, either.
How can I fix it?
Thanks.

Answer:'0xc000021a' dead error

I'm on mobile so I can't see the edit button.
I don't have this installation disc and I can't make a boot USB disk, either, because I can't get into it st all. It keeps on either going to the Samsung splash screen with the rotating icon then not doing anything, yo the error/error info-"collecting" screen immediately where it reboots immediately and alleges to try again, or it mentions it is "preparing automatic repair", which I don't know why it's called that because it does NOTHING automatically/by default, and does NOT repair ANYTHING.

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Hello,
I have installed Windows 8 Pro on my PC and on my Laptop. The problem is since yesterday the laptop ist showing the error 0XC000021A. It only writes that my PC ran into a problem and needs to restart. After a restart it just writes the system must be recovered and if I click on "Recover" it only shows the Win8 logo and nothing happens. I tried it several times and always get the same error.
The biggest Problem is I cant access the BIOS and change the boot device, so its not so easy to reinstall Windows. I always have to open the device and to format the hard disk on an other PC.
Is there any way to solve this problem without reinstalling Windows? I cant access the PC so all the other ways written in the internet don't work in my case.
Here you can see a photo of the error: http://tinyurl.com/cx5n48f
Please help me!

blackmax07

Answer:Bluescreen error 0xC000021A

Why can't you access the BIOS? I suspect a hardware problem because of this statement.
If you can get into Windows, Please provide this information so we can provide a complete analysis: https://www.eightforums.com/bsod-cra...tructions.html

If you can't get into Windows, please start with these free, bootable diagnostics: Initial Hardware Diagnostics
Post back with the results and we'll move on from there.

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So it all started last night when i accidentally tripped on my power cord, unplugging it from tthe tower during the login screen. At first, I thought nothing of it, and I just restarted the computer. But unfortunately I was met with the BSOD with that error code. All of the online solutions I have encountered that don't involve removing all my files or using a windows 8 installation disk I have tried.
So then after the BSOD I restart and get to a screen saying automatic repair failed. I try to refresh the PC- no luck. I'm definitely not resetting my PC and losing all my files so I go into advanced options. Foolishly I have no backup USB or anything so I try a system restore. Nothing happens, same old BSOD. Then I try the various command console solutions i found in the advanced settings command prompt.All of them don't work and give me a reply saying that the image was not found or "drwtsn32.exe" was not found in the image specified or whatever. It is always prefaced with "x:\windows\system32", not C:\. I cannot start in safe mode and disabling driver signature enforcement also didn't work. Any help before i just buy a windows 8 installation disk would be greatly appreciated.

Answer:Windows 8 0xc000021a Error

I have an asus btw, so the uefi/bios is kind of weird.

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Hello ,
I have a Surface RT with Windows 8. I have the dreaded "blue screen of death" with a 0xc000021a error. I understand Microsoft no longer provides support for the Surface RT. In the simplest terms possible (because I am a computer neophyte) how can
I fix this? If this error was caused due to a MicroSoft update, do I really have to pay MicroSoft support to walk me thru the steps to undo their mess?

Help...

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My Lenovo keeps going around in a circle of issues. Only over 12 months. I've tried everything but I still get the same error.  

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the problem is with my acer laptop till yesterday it was working properly until suddenly 2day when i try starting windows normally a massage appear saying "insufficient system resources exit to complete the API"i tried logging into safe mode or any other mode this msg appearedSTOP: c000021a {Fatal System Error}The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000034 (0x00000000 0x0000000)The system has been shutdown. i read in other sites that i can fix it with command prompt which i cannot access from the F8 menu and i think i need a boot disk for it :sthen there was another solution that is to setup a new xp since my laptop has no floppy disk drive ill have to use a cd boot disk for windows xp plz if anybody has a quicker solution or know how to download the data for the boot xp cd plz help and try to keep it simple coz am a new in all this also if there is a way to get the data off the laptop hard drive onto my pc plz tell me coz i need this data ASAP :S

Answer:"stop 0xc000021a" Error

Hi Kivvi, and welcome to BleepingComputer.

How about trying a system restore.

Start> All Programs> Accessories> System Tools> System Restore. Choose one of the highlighted dates on the calendar prior to the problem and follow the prompts.

Let us know if you have any trouble.

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My computer type is thinkpad x240NOw, my computer existed the error 0xc000021a, and i cannot go any mode such as recover mode, safe mode. I don't know what should i do. Please, anyone helps me or gives suggestions for this situation.      

Answer:Please help about the computer error 0xc000021a

What operating system?  First thing, I would run built-in diagnostics.  (hit F10 at start-up)

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Alright so here I go... I get home from work and boot my PC, only to find it wasn't responding to anything and the clock dissappeared from the welcome screen. So, as most other people would, I hard reset it as it would not respond to the power button.

However, I seem to have created a problem for myself... I'm now stuck in a bootloop in which the PC refuses to fix itself. I start it... I get error 0xc000021a in a bsod and it reboots to try and repair, in which that fails. I have tried a 2 separate system restores, both 28th and 23rd of January, to no avail.

Sorry that I cannot create any dump of any kind, as I can't even access any part of my PC.

I've tried other methods such as the DISM command, only to get some error stating that I'm supposed to use an /online command. Eh?
I've tried booting into safe mode, only to get the exact same error.
I cannot refresh or reboot as I do not have access to a disk or flash drive at this point (my kid sister snapped my disc in a fit of rage, irrelevant but worth noting.)

I can't even chkdsk because it says something about the HDD being locked?

For future reference, this is a custom built PC so there's no telling what I did.

My system specs are as follows:
Gigabyte GA-H81M-HD3 mobo
Windows 8.1 Pro 64-bit
8gb DDR3 ADATA Ram.
Core-i5 4460 @3.2gh.
Sapphire HD 5850 1gb
500w psu.
2x 500gb WD Caviar green and 1x 500gb Seagate.

I've got 4 fans cooling the system so I doubt anything is fried?

I've literal... Read more

Answer:Error 0xc000021a unsolvable?!?!?!

Try booting with "force drivers to have signature disabled" option. Here's the guide: How to Disable Driver Signature Verification on 64-Bit Windows 8.1 (So That You Can Install Unsigned Drivers)

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my sister did force shut down to my PC while he was updating and now I have that error 0xc000021a I have tried safe mode ,autoreprair someone know how to solve it

Answer:Windows 8.1 0xc000021a error

What is the exact error message?
 
Can you boot into Windows at all?

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I've downloaded Windows 8 Developer Preview With Developer Tools 64bit Image file and burn it into a usb hdd.
Whenever i want to install it says like that..........
Your PC ran into a problem that it couldn't
handle, and now it needs to restart.

You can search for the error online: 0xc000021a
Can any one help me to resolve the problem.............My Laptop is Dell Latitude E5410. Core i3 CPU, 6GB of Ram, Intel HD Graphics,

Answer:Installation error 0xc000021a

May be a faulty USB stick.

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Blue screen with a message " your system did not start correctly"I tried to reset but afer few minutes into reset I got another message saying unable to resetCould you please help?Many thanks

Answer:Error code 0xc000021a

Hi,Your laptop came with Windows 8.1 64 bit from factory.https://support.hp.com/in-en/document/c04556587Have you created HP Recovery USB using HP Recovery Manager after first setup of this notebook?I see that your current installed OS is Windows 10, so have you upgraded and activated to Windows 10 successfully?If you've upgraded Windows, HP recovery partition might have got corrupted - this is the reason for the message "unable to reset".Now, please perform extensive hard drive and memory tests from System Diagnostics UEFI by tapping F2 or ESC key as soon as you power on laptop. Let it finish.Report back with resultsRegardsVisruth

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Hey guys I keep getting the following BSOD 0xc000021a error at boot on Win 8.1 Pro wmc x64. I cannot log on to windows, as I have computer background, I have tried to diagnose it myself but unfortunately I am at a dead end and need help. The only way I can gain access is by running Win 8.1 with driver signature enforcement disabled at start-up.

My computer is Vaio VPCCB15fa Win 8.1 pro x64 and Win 7 ult. x64 dual boot.

Answer:0xc000021a error at boot Win 8.1 Pro wmc x64

I have run the dm log collector but the zip file it outputs is insanely small, well here it is.

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I recently bought a refurbished thinkpad (T420 i5 2540, SSD, 8gb ram, NVidia nvs 4200) with windows 7 professional. It worked fine at first, I could turn it on without a problem. However, as soon as windows updates installed, and I rebooted it, it refused to turn on. The power and Bluetooth lights would come on, then shut off after a few seconds. I unplugged, removed the battery, and pressed the power button a few times then held it, but that didn't help. After several attempts it finally boots, but BSODs as soon as it gets to "windows is starting". If I leave it for a long time (several hours) and try again, it often starts up normally. This whole process has happened many, many times over the last 3 days, with little difference each time. Launching startup repair just BSODs and it goes back to not turning on at all. System restore doesn't work, and I tried formatting the hard drive and going for a fresh install. It booted normally at first, but as soon as windows updates kicked in, it started failing to boot again. I was able to get a single crash dump (which should be attached). The bug check was 0xc000021a, on ntoskrnl.exe, at address ntoskrnl+72a40. I've tested SSD, ram, processor, etc., but they don't have any issues. I've never really had to deal with repeated BSODs before, so I have no idea what's going on.

TLDR: computer won't boot after windows updates apply, (even on a second, clean install) instead it usually BSODs (though it will occa... Read more

Answer:BSOD on boot from clean install bug code 0xc000021a

In this case, it would be the best to go for another clean reinstall.

Because, from the description it appears to be a driver issue, a driver is conflicting during startup; and at the time the BSOD occurs, it does not have sufficient information to record the failing module in the dump.

Perform a clean reinstall exactly as suggested here: Clean Reinstall - Factory OEM Windows 7 .... hopefully it will solve this issue.
_______________________________________________

Code:
BugCheck C000021A, {fffff8a001a1dce0, c0000189, 0, 0}

----- ETW minidump data unavailable-----
Probably caused by : ntkrnlmp.exe ( nt!ExpSystemErrorHandler2+5e1 )

Followup: MachineOwner
---------

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Hi, I could use some help with a recurring BSOD I have, running Windows 8.1.
I'm not sure what info is most helpful, but I have minidumps, etc.
I'm including the events for each of the three occurrences (2/9/15, 1/30/15, 1/20/15), including the bugcheck event and the last set of Administrative Events that appeared to have occurred leading up to the reboot (which never actually reboots but hangs on the new, pale, Windows 8 BSOD).
I have removed the WatchESPN and TouchMail (DaVincisGarageLLC) Metro apps from the system, although I suspect that their failures are just a downhill cascade from the rpcss.dll failure (the very first event listed each time).
 
If there are other useful pieces of information, please let me know.**** 2/9/15 ****
2/9/2015 7:55:02 PM    Error    1001    BugCheck
The computer has rebooted from a bugcheck.  The bugcheck was: 0xc000021a (0xffffc0004a190180, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\020915-14687-01.dmp. Report Id: 020915-14687-01.
2/9/2015 6:38:20 PM    Error    5973    Apps    (5973)
Activation of app daVincisGarageLLC.LarryBooBoo_526xyj0r2d3h2!TouchMail failed with error: Unknown HResult Error code: 0xc0000005 See the Microsoft-Windows-TWinUI/Operational log for additional information.
2/9/2015 6:38:16 PM    Error    7031   ... Read more

Answer:Recurring BSOD while idle with Bug Check Code 0xc000021a

Hi kghastie It'll be useful if we could have access to your minidump logs so we can analyze them and pinpoint the cause of these BSODs.BSOD MinidumpsFollow the instructions below to get and upload your BSOD minidumps so I can analyze them:Create a new folder on your Desktop called dumps;Go in your C:\windows\minidump folder, copy every files inside then paste them in your dumps folder;Right-click on the dumps folder, select Send to then Compressed (zipped) folder;Attach the compressed folder (archive) to your next reply and post it;

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Hi, I am getting a recurring BSOD. I have fairly recently installed a new, external drive and updated some drivers from the Gigabyte and Intel sites. The BSODs happen a few weeks apart, so trying to undo one driver update at a time, etc..., would take months/years to do. I realize I may have to fall back to that. However, I'd like to see if there are obvious signs from the minidumps or from anything else that could point to a specific driver or issue.

I've attached the BSOD zip file with the last 3 dumps, and I await further instructions.

Thanks in advance,

kghastie

MEGATRON-Mon_02_09_2015_202216_95.zip

Answer:Recurring BSOD while idle. Bug Check Code 0xc000021a

I have been experiencing this error too. Run Memtest 86 to look for memory errors. 8 cycles are recommended

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Ok. This is the furthest I've seen a computer go, and I don't have much hope left.

My brother has a laptop (~4 yrs old). The battery went bad a couple of years ago, and so it now need to be plugged in all of the time. The laptop was asleep when he unplugged it to move it, and when he opened the lid again, it had shut down (very likely because it died). Upon starting it, he got the BSOD and 0xc000021a error code.
The startup repair couldn't fix his problem. Two restore points he had on the system from installing DirectX a few days earlier didn't work. I tried entering safe mode, no luck. Now thinking I was at a last resort, I tried to refresh Windows, keeping his files but removing all the installed programs. I got a message at around 60% telling me Windows encountered a problem and couldn't complete the procedure. Same deal with the full reset. At this point, a reboot greeted me with "No operating system could be found".
I got a large USB and made it into a recovery drive, checking the box that said to include OS files or something (can't remember the exact wording). I tried again using startup repair, then reinstalling windows.

Shockingly, no luck. It failed once again.

A big thankyou in advance!

Answer:BSOD 0xc000021a, No safe mode, reinstall or reset.

Hello DrGlick and welcome to the forums. Have you been able to recover all of your Brother's personal files? Please upload the BSOD Posting instructions BSOD - Posting Instructions - Windows 10 Forums. Upload them here. This will tell you how Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums, if you can boot into the Operating system now.

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Ok. This is the furthest I've seen a computer go, and I don't have much hope left.

My brother has a laptop (~4 yrs old). The battery went bad a couple of years ago, and so it now need to be plugged in all of the time. The laptop was asleep when he unplugged it to move it, and when he opened the lid again, it had shut down (very likely because it died). Upon starting it, he got the BSOD and 0xc000021a error code.
The startup repair couldn't fix his problem. Two restore points he had on the system from installing DirectX a few days earlier didn't work. I tried entering safe mode, no luck. Now thinking I was at a last resort, I tried to refresh Windows, keeping his files but removing all the installed programs. I got a message at around 60% telling me Windows encountered a problem and couldn't complete the procedure. Same deal with the full reset. At this point, a reboot greeted me with "No operating system could be found".
I got a large USB and made it into a recovery drive, checking the box that said to include OS files or something (can't remember the exact wording). I tried again using startup repair, then reinstalling windows.

Shockingly, no luck. It failed once again.

A big thankyou in advance!

Answer:BSOD 0xc000021a, No safe mode, reinstall or reset.

Hello DrGlick and welcome to the forums. Have you been able to recover all of your Brother's personal files? Please upload the BSOD Posting instructions BSOD - Posting Instructions - Windows 10 Forums. Upload them here. This will tell you how Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums, if you can boot into the Operating system now.

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Used WhoCrashed






Quote:
On Mon 1/1/2007 5:40:52 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\010107-22198-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0xC000021A (0xFFFFF8A00014D270, 0x0, 0xFFFFFFFFC0000001, 0x1005B8)
Error: STATUS_SYSTEM_PROCESS_TERMINATED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This means that an error has occurred in a crucial user-mode subsystem.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 1/1/2007 5:40:52 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xC000021A (0xFFFFF8A00014D270, 0x0, 0xFFFFFFFFC0000001, 0x1005B8)
Error: STATUS_SYSTEM_PROCESS_TERMINATED
Bug check description: This means that an error has occurred in a crucial user-mode subsystem.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



Tried System Health and got an error.





Quote: ... Read more

Answer:BSOD (0xC000021A) on Start Up. Works in Safe Mode.

Quote:
System Boot Time: 1/1/2007, 12:42:17 AM


Please ensure that the date and time is set correctly in your BIOS
Please check your CMOS battery to ensure that it hasn't failed
This can cause strange errors in your system until it's fixed.

There are quite a few problem devices listed in MSINFO32:





Quote:
sptd ROOT\LEGACY_SPTD\0000 This device is not present, is not working properly, or does not have all its drivers installed.

Unknown Device USB\VID_0000&PID_0000\5&61DE3D3&0&9 43

Consumer IR Devices ROOT\SYSTEM\0001 This device is not working properly because Windows cannot load the drivers required for this device.

eHome Infrared Receiver (USBCIR) USB\VID_147A&PID_E018\000013FF This device is not working properly because Windows cannot load the drivers required for this device.

Security Processor Loader Driver ROOT\LEGACY_SPLDR\0000 This device is not present, is not working properly, or does not have all its drivers installed.

WAN Miniport (IKEv2) ROOT\MS_AGILEVPNMINIPORT\0000 This device is disabled.


The first item (sptd) is a troublesome component of Daemon Tools/Alcohol 52% software. PLease uninstall the program, then use this free tool to ensure that the troublesome sptd.sys driver is completely removed from your system: DuplexSecure - FAQ - Remove 64 bit sptd.sys DuplexSecure - FAQ - Remove 64 bit sptd.sys

The next item (unknown USB device) will have to be ... Read more

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Hello
I am new to this forum but Ill get on with it. I recieved a computer from one of my friends. It was hardly used and in great condition. Its a Dell Inspiron 545. He wiped it and left a few programs on like Google Chrome. So i install league on it and start playing a custom match to check if everything is ok. Its going great, but then randomly my computer shuts down. I restart it. What comes up is the "do you want to boot in safe mode dialog" and i say i just want to boot in normal mode. So I do that and when it reboots there is a message saying that it has recovered from unexpected shutdown. It left a problem log.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 4105

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80044510F0
BCP2: FFFFF880107CBB40
BCP3: FFFFFFFFC000000D
BCP4: 0000000000000003
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\041715-17565-01.dmp
C:\Users\The General\AppData\Local\Temp\WER-58609-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


So what I do is get my windows 7 install cd and do a fresh re install which includes formatting my drive. So I set up league again and I am going at it and the same ... Read more

Answer:BSOD playing League of Legends, related to sysdata error, SOS!

Update Windows to Service Pack 1 through Windows Updates.
Code:
Host Name: THEGENERAL
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: The General

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041201
BCP2: FFFFF680001FA778
BCP3: 98B0800185F59867
BCP4: FFFFFA8006D05450
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1


any help would be appreciated
 

Answer:BSOD (probably video card related) posting error numbers

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually.
 

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Hi guys. I've had my computer for around 4 years now and I have always had this bug that I have been unable to resolve. In the past, I had no idea what to do is the computer would just freeze up and not go to blue screen, However, since upgrading to Windows 8.1 it has been giving me a blue screen and error message that gave me the idea to start searching for what could be wrong. I am positive the errors over the years have all been by the same, as what causes them and what occurs after is always the same. After booting up, if I decide to play a game, practically any that require 3-d graphics, the game will start to slow down and the audio will start to crackle. Then, the computer will freeze up. When I ran Windows Vista it just stayed frozen, but now during Windows 8.1 it goes to blue screen and shuts off. After rebooting, everything runs perfectible normally and I can run any game perfectly without slowdown or freezing. Then, after shutting down and rebooting another day the same problem will arise. It's not necessarily the worst error, but I don't quite like leaving my computer in sleep mode as it still drains some power. From what I gathered for Blue Screen View, it seems to be a memory issue. The first error code I received when using Windows 8.1 was PFN list corrupt. That prompted me to test and reseat the ram. Windows Memory Diagnostic came out clean, but the error persists. The latest time I have had this problem, the error was Memory Management, 0x000000... Read more

Answer:BSOD during games, multiple error codes, memory related?

As this has occurred over a number of different OS installs, I'd have to suspect hardware. Please run these free hardware diagnostics: Hardware Diagnostics

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

Your BIOS dates from 2011. This may mean that the system may not be able to handle Win8/8.1 (but that remains to be seen). We'll continue to troubleshoot this, but there may come a point where you decide that it's just not worth it and will have to revert to Win7.

You have a TP-LINK 150Mbps Wireless Lite N Adapter





I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win8/8.1 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.



Quite a few Live Kernel Events and some possible hardware issues in the WER section of MSINFO32.
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..... Read more

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I just this morning installed my drawing tablet on this computer and I got this error about 5 minutes into using it. That's the short story.

The long story, however, is that this is my 13th BSOD since I installed a new HD into this laptop and reinstalled the version of Win7 I had. The difference is that this BSOD is the first one I've got that's not a 7A error and that's actually created a dumpfile. It's something of a revelation for me, but it doesn't appear to be at all related to the BSODs I've been suffering to date. Basically, I don't think this means that my old BSODs will suddenly be making dumpfiles for me too. I am curious whether there might be something in the attached dumpfile zip that tells me more than just the basics of what caused this particular BSOD and might help explain my others. That's for someone who know what they're looking at to determine though. For now, it would be helpful to get a solution to this specific BSOD and then I can work on the BSODs that have been bothering me until now.

Here's a link to my original thread addressing all the BSODs I've suffered previously if that info is of interest to anyone and could perhaps help here...

Various 0x0000007A Stop Errors on Newly Installed Win7 and HD

Answer:Drawing Tablet Driver related 0x00000C9 BSOD Error

Well, you seem to be able to create dumps after all,


Code:
Unable to load image \SystemRoot\system32\DRIVERS\PTSimBus.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PTSimBus.sys
*** ERROR: Module load completed but symbols could not be loaded for PTSimBus.sys
Probably caused by : PTSimBus.sys ( PTSimBus+1c0c )
It's your tablet driver,

Driver Reference Table - PTSimBus.sys


Code:
Image path: \SystemRoot\system32\DRIVERS\PTSimBus.sys
Image name: PTSimBus.sys
Timestamp: Wed Jun 17 19:20:48 2009 (4A39A480)
CheckSum: 00008268
ImageSize: 0000C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
From 2009.


Code:
CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME: WTSrv.exe
So with this particular crash solved, for now just uninstall this and start working on your other thread.

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The BSOD comes during boot, so is not easily chased down.
HDD passes: SpinRite 6 certified drive as 100% error-free after level 3 diagnostic was allowed to run on all partitions
No viruses were found anywhere by any scanner I've thrown at the system. A half-dozen false-positives (easily detected as such) were caught on the Linux partition.
Unable to boot to Windows at all. Not Safe Mode, not even Recovery Console. All produce the reported BSOD.
The problem might go away if I can run CHKDSK /R /F /V (yes, I use /V frequently), but (see third point of bullet list) can't get to a command prompt.

Is there any way to run CHKDSK if you cannot get a WinRE session running? If there isn't, I am totally stuck. Don't currently have the bits of hardware needed to dismount the HDD of this laptop and troubleshoot it using another machine, and (due to a hacker) not enough money to even consider attempting to acquire said bits of hardware at the present.

Answer:BSOD: Error code 0x24 (which scopes as NTFS.SYS related)

In general, it is either the memory or the HDD. Some other chances may also remain there, but difficult to say without checking a crash dump.

Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the result. A camera snap of the memtest86+ screen before closing the program will be good.

Also test the HDD using Seatools for DOS. Take both the short test and the long test. Let us know the result.

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Hi!

I've recently been having a restart error on my Toshiba laptop whenever I put it on sleep mode or whenever I close the lid. It doesn't happen every time I do it, but it does happen once a day and it's getting annoying. I've seen a thread here with a similar problem, but that thread is now expired. I've been searching and apparently I've been getting the BSOD Power Drive State Failure 0x9F, even though I don't get the blue screen, it's just black and takes a few seconds longer to get to the log in screen.
I ran WhoCrashed and it reported the crash has something to do with usbfilter.sys and ntoskrnl.exe, and one ntkrnlmp.exe. Now I've checked my drivers and they all are updated to the latest version, the usb filter driver is also updated to the latest verson (2.0.010.273 I believe). I've checked Toshiba but they don't seem to have the previous version of the driver available and I don't really know what to do now. If someone could help me out, I'd very much appreciate it as this error is starting to freak me out. Thank you!

WhoCrashed DUMP ANALYSIS:

System Information (local)
--------------------------------------------------------------------------------

computer name: Jxxxxxx
windows version: Windows 8 , 6.2, build: 9200
windows dir: C:\windows
Hardware: Satellite L955D, TOSHIBA, Portable PC
CPU: AuthenticAMD AMD A8-4555M APU with Radeon(tm) HD Graphics AMD586, level: 21
4 logical processors, active ... Read more

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Hi,

I have a Toshiba Qosmio F60 notebook that recently started with the following BSoD:

0x000000D1 DRIVER_IRQL_NOT_LESS_OR_EQUAL

It happens completely random and I have tried the Hotifx and instructions from Microsoft's KB article 977067.

We have not made any recent driver updates or hardware changes.

Machine specs are as follows:
Machine is approximately 12 months old.
System is installed with the original OEM installation.
Windows 7 Pro x64
6.00 GB RAM
Intel Q740 i7 1.73 GHz
750 GB HDD

Answer:BSOD, Randomly Occurs, Seems related to tcpip.sys D1 Stop Error

First your only relevant crash is the most recent and we cant draw any conclusions from just one. One thing of note is that your uptime (the time since your last boot) is at least 8 straight days, and rises to almost 18 days.

You can alleviate many of this type of driver issue by rebooting at least every second day.

We are going to have to wait for the next one and hope it is not in the distant future so we have something to compare this one to.

It is a driver power state failure and the evidence points to something related to USB.

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Hi 2 days ago I turned my computer on and I was logging in as normal. It finished doing the 'starting windows sequence' and then the screen turned black, with a cursor. I waited then the BSOD came up. ALSO the KSOD comes up in the Safe Mode as well.I spam f8 and I have tried everything.The most successful being the last good known config boot.It gets to the login screen but then the BSOD come ups. I cannot access the recovery option due to it being a Pre Installed Windows 7 system. I have searched hours on end trying to find a solution but most have focused while the user has access to Start Task Manager or Safe Mode. PLEASE I NEED HELP!!!

Computer Specs:

Windows 7 Home Premuim x64

Acer Aspire Z5710 All-in-One Touch PC

Intel I7- 840

NVIDIA GT 240 1024mb ded.

2TB HDD

Answer:KSOD error before Login Screen then BSOD, error 0x0000007A

Have a look at this tutorial you may find it helpful:

Troubleshooting Windows 7 Failure to Boot

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I encountered an error with my harddrive after upgrading my Lenovo G500 from Windows 8 to Windows 8.1. The error is coming up under the Lenovo Solution Center. The error reads "Some partition in your hard drive has less than 9.5% of its capacities. It suggests to click on Fix Options; System; Storage Devices. Then it displays Internal Hard Drive ST1000LM024 HN-M101MBB.The solution center now displays 8 different partitions labled as follows:Drive Name: Space:W: WINRE_DRV. 694.99 MB free of 999.99 MBE... EFI SYSTEM 260 MBU.. UNAMED PARTITION. 0.97 GB (THIS IS THE DRIVE PRODUCING THE ERROR)M. MICROSOFT RESERVED PARTITION. 128 MBC. MICROSOFT RESERVED PARTITION. 850.43 GB FREE OF 890.72 GBW. WINDOWS RECOVERY ENVIRONMENT. 155.46 MB OF 449.99 MBD: WINDOWS RECOVERY ENVIRONMENT. 22.74 GB FREE OF 24..99 GBP...PBR_DRV. 1.8 GB FREE OF 13.01 GBI have tried to run disk clean up and optimize drives which were suggestions from the Lenovo Solution Center but neither has been successful in removing the error. Any assistance you guys can provide will help me out a lotThanks,Dan

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Using Windows 8.1 digital purchase, no CD.

This classic error just started happening yesterday. Had no problem with the pc in the morning, came home late and when I tried to turn it on it didnt got pass the error screen. All I remeber doing in the morning is an adobe flash update which I did not install, just dowloaded to install later. Then nothing else, I was using firefox and did nothing else.

Tried almost everything to solve it.
Every cmd command that is around.
Sfc scannow
Bcdedit into safe mode, with and without cmd, and bootmenu policy.

Pc just wont start in safe mode either.

Tried to restore to previous version, an error comes up saying it was not possible. Tried all three of the available dates.

Tried pressing F8 and starting safe mode from there and still no result.

None of the "repair" options work of course.

I can acsess the BIOS, on the gygabyte screen. Not sure what to chabge in there. Anyways, tried with "fast boot" and same error occurs.

The copy is a digital purchase, so no CD.

Any ideas? Appreciate it

Answer:Error 0xc000021A PC wont boot

Do you have any dump files under C:\Windows\Minidump ? If so, please copy them from that directory and upload them here. You should be able to copy them via command line if that's all you can access (if you're not sure how to do this, let me know and I can help) - either that, or you can burn a Linux LiveCD (such as Ubuntu or Mint), boot off of it, and use a GUI environment to copy them to an external storage device.

https://msdn.microsoft.com/en-us/lib...=vs.85%29.aspx
Try Last Known Good Config boot option.

When you ran SFC, did it find anything? Usually it will only repair stuff if you have a disc in the drive for it to reference.

Have you tried running a disk check? At the command prompt:
chkdsk c: /f /r

Seen somewhere that disabling Driver Signature Verification could also help: How to Disable Driver Signature Verification on 64-Bit Windows 8.1 (So That You Can Install Unsigned Drivers)

Failing those suggestions: https://support.microsoft.com/en-us/...?wa=wsignin1.0

As for not having a CD... Create installation media for Windows 8.1 - Windows Help

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Hi

I upgraded from Windows 7 to Windows 10 and it was working fine for a few days but now whenever I try to boot it up I get BSOD with error code 0xc000021a.

I've tried the following 'fixes':

System restore --- Runs for a few minutes and then says "Could not restore your computer. No changes were made"

Clicking on any of the advanced startup options --- BSOD

Reinstalling windows 10 with a usb --- Results in it going into circles with this messagea "The computer started using the Windows installation media. Remove the installation medial and restart your computer so that Windows starts normally. Then, insert the installation media and restart the upgrade. [Do not select iCustom [advanced]I to perform an upgrade. iCustom [advanced]I installs a new copy of Windows and deletes your programs and settings.)"

I've taken the usb out and restarted the computer several times, even called Microsoft Technical Support. They had no idea what to do.

I used to be able to access the command prompt and I tried everything suggested in this article here https://neosmart.net/wiki/0xc000021a/. The reason I say "used to" is because things recently got alot worse when I changed the boot order and now it just turns black after the bios screen. I've tried to restore the BIOS setup to default settings and I also tried everything suggested in this article 3 Ways to Reset Your BIOS - wikiHow but nothing works.

To recap, it started out as an unsolvable BSOD with... Read more

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WinXP pro SP2
Can't log in safe mode nor normal mode. When trying to log in normally or safemode i get bsod with: c000021a Fatal System Error and cannot log in. error message: 0xc0000022

No system restore available as well lack of information received friend said she got after she opened a link on her facebook account

Computer infected with trojans, worms, adwares but cleaned with ultimate boot disk used Superantispyware.
I have no clue on how to solve this so any advice will be appreciated. If i could log into safemode would be great.

Dont want to lean towards formatting the HD but not sure if that is the route to take
 

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Hi
I upgraded from Windows 7 to Windows 10 and it was working fine for a few days but now whenever I try to boot it up I get BSOD with error code 0xc000021a.
I've tried the following 'fixes':
System restore --- Runs for a few minutes and then says "Could not restore your computer. No changes were made"
Clicking on any of the advanced startup options --- BSOD
Reinstalling windows 10 with a usb --- Results in it going into circles with this messagea "The computer started using the Windows installation media. Remove the installation medial and restart your computer so that Windows starts normally. Then, insert the installation media and restart the upgrade. [Do not select iCustom [advanced]I to perform an upgrade. iCustom [advanced]I installs a new copy of Windows and deletes your programs and settings.)"
I've taken the usb out and restarted the computer several times, even called Microsoft Technical Support. They had no idea what to do.
I used to be able to access the command prompt and I tried everything suggested in this article here 0xC000021A Fix for Windows XP, Vista, 7, 8, 8.1. The reason I say "used to" is because things recently got alot worse when I changed the boot order and now it just turns black after the bios screen. I've tried to restore the BIOS setup to default settings and I also tried everything suggested in this article 3 Ways to Reset Your BIOS - wikiHow but nothing works.
To recap, it all started 2 days af... Read more

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I'm currently using my laptop for 2 months and today when I shut down my Dell Inspiron 15 a while ago and open it again after an hour I continuously get this error

:(
Your PC ran into Problem and it needs to restart. We're just collecting some error info, and then we'll restart for you.
If you'd like to know more you can search online later for this error. 0xc000021a


After it automatically restart it says


RECOVERY
Your PC couldn't start properly
After multiple tries, the operating system on your pc failed to start, so it needs to be repaired
Error code: 0xc0000001
You'll need to use the recovery tools on your installation media. If you don't have an installation media (like a disc or USB devices), contact your system administrator or PC manufacturer.


Whats should I do I encounter this problem about 3 hours ago help me please!!!
Thank you!!

Answer:HELP!!! Error Code 0xc0000001 and 0xc000021a!!!

What machine type and operating system do you have?
Is there any text with the error.
Try the following:  
- Boot to Safe Mode, if that works, then it is a problem with non-essential startup drivers, services, or startup programs.
- If no go, try Last Known Good Configuration, then run a malware and rootkit scans.

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