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black start up screen tried safety start and normal

Question: black start up screen tried safety start and normal

black screen on booting on emachine notebook em350, unable to get on any other page

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Preferred Solution: black start up screen tried safety start and normal

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: black start up screen tried safety start and normal

NOTE that this site uses software that highlights certain words in the text so that they're blue and underlined. If a post is long enough to require scrolling down to see all of it, due to whatever bug or bugs, the highlighted words DO NOT move as you scroll down the text. When you have scrolled down and you see a blank space where it looks like text should be, hold your mouse cursor briefly over any blue highlighted and underlined word or words that are not in the right place to make them pop into the proper place in the text.The software seems to only highlight and underline the first occurrence of a word or words, in the entire Topic. The mis-placed blue highlighted and underlined words can be in the post, or above or below the post.In this case the blue words external and monitor appear below this post. .....Have you, or is it possible someone else who had access to this computer...- dropped it, or dropped anything on it, or otherwise exposed it to a physical jolt ?- spilled liquid on it, or sprayed it with liquid, or exposed it to liquid such as rain ?Since the video last worked properly all the time, has there been a power failure event that happened while the AC adapter was plugged in ?Those things are the most frequent reasons something inside the laptop has been damaged. .......You have NOT told us enough !I'm assuming you have NOT installed ram that has not been installed in this computer before just before this happened. (If you HAVE done that, if you still have it, try installing ONLY the ram in it that was installed in it before when the computer worked fine.)Are you getting...1. - no video at all, even BEFORE Windows is supposed to load ?- or - 2. - you DO get normal video every time you boot the computer BEFORE Windows is supposed to load, but NO video at all AFTER Windows is supposed to load ?- or - 3. - you DO get normal video every time you boot the computer BEFORE Windows is supposed to load, but you're getting a black screen with an error message on it instead of normal Windows graphics ?If yes, if there are different choices you can try on the screen, have you tried all of them but you always end up at the same screen with the error message ?.....For 1., if the leds on the computer are lighting up normally, try connecting an external monitor,or if the leds on the computer are NOT lighting up normally...In the following, the same things that apply to laptops also apply to netbooks. Laptop no video (or video problems), and battery, AC adapter, power jack T shooting.See response 1: NOT plug in or unplug a monitor's video cable into / from a video port while the computer is running. Doing so can damage the monitor's circuits and/or the video adapter's circuits. Some laptops will display on an external monitor without you having to do anything.If you get no video on an external monitor, some laptops have a key combo that you must press to toggle the display to external video only / built in display video only / sometimes both - see the Owner's or User's manual for the model.

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Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

Answer:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - (KB3140527), released about a month ago. In fact there is already a thread here: The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

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Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

Answer:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - (KB3140527), released about a month ago. In fact there is already a thread here: The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

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Can someone please help me? I'm a first-time forum user

I've got an Acer Aspire laptop here that has decided to stop loading/starting up.

When I turn the power button on:
- I can see the Acer logo screen (and also get into setup if I press F2)
- The cursor (_) blinks once or twice
- Then the screen just goes black/blank and stays that way

Twice (when I have left power on at the black screen), I have eventually seen this Windows Boot Manager message (maybe after 5 minutes each time):

Windows failed to start. A recent hardware of software change might be the cause. To fix the problem:

1.Insert your Windows installation disc and restart the computer.
2.Choose your language settings, and then click "Next".
3.Click "Repair your computer."

If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

Status: 0xc000000f

Info: The boot selection failed because a required device is inaccessible.
Unfortunately, I do not have the Windows installation disk.

I have tried using a System Repair Disk (on DVD, burnt from another laptop with same OS)....but got stuck when the broken laptop didn't detect or couldn't read the disk.

I also tried the Alt+F10 system recovery, but after 20 minutes on the "Please wait a moment..." screen, I gave up and turned the power off.

Please help. Thanks.

Answer:Acer won't start, Black screen / Windows failed to start

Hello noob and welcome to Seven Forums.

Can you get into Safe Mode via the Advanced Boot Options menu? If yes, you can check for damaged or corrupt system files by running a system file checker scan from an elevated command prompt (option two in the SFC tutorial.) If problems are found, run the scan 3 times and reboot the computer after each scan.

Safe Mode

SFC /SCANNOW Command - System File Checker

Another possibility from Safe Mode is to try rolling back your computer to a date/time prior to this problem occuring using a system restore point.

System Restore

If the above desn't help, one of the Forum experts prepared a troubleshooting guide for failure to start issues.

Troubleshooting Windows 7 Failure to Boot

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_sometimes_ my sattelite A660-10x (PSAW3E) wont start.
I turn it on, you hear the fan coming up, on screen you see blinking cursor on left top screen, than it sort of jumps more to left and top more into corner and stops. Nothing happens, after a while i turn off the laptop.
If i do this 3-5 times eventually it starts. Sometimes it starts on first attempt.

What i tried:
Reinstalling the PC from disc partition with Win7
Taking out HDD into my desktop PC and running CHKDSC with scanning and repairing errors.
Cleaning up the whole PC from dust, fans etc.
Pulling out/in battery/AC
Memory check (RAM)
Processor power management change the minimum processor state from 5% to 100%

I understand PC well but so far have no idea what can cause this. The only thing what comes to mind is that the partition at start of the disc has errors which i cant reach since there is boot partition, original-installation partition, and the rest which is the only one i cant reach with CHKDSC.
What i heard that someone tried is changing the Motherboard battery (the small round one), can it be it?

It doesnt seem to be disc or LCD problem, nor RAM memory.

Answer:Satellite A660-10X sometimes wont start - black screen at start-up

> I turn it on, you hear the fan coming up, on screen you see blinking cursor on left top screen, than it sort of jumps more to left and top more into corner and stops. Nothing happens, after a while i turn off the laptop.

Flashing cursor in the left upper corner is a known sign and could be related to faulty HDD or RAM memory problems.

Memory check could be performed and from my experience such memory checks provide approximately correct results. But even if the memory check would not find any RAM problems, it could be still an RAM related issue.

Of course, I cannot say for sure, if its RAM related issue or maybe its related to another faulty part.
Fact is that such issue is caused by hardware problems and in worst case the motherboard would need to be replaced.

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When I start up, my desktop will go black then normal then black and finally back to normal. I had a new video driver downloaded which helped fix the grainy resolution but the black to normal still exists. Any ideas?

Answer:Desktop goes black and then normal at start up

check for nasties (virii, warez) then troubleshoot to see if theres any programs that are causing it on startup.

since you've changed the vid drivers, try rolling back to its previous version and see if that makes any difference

confirm that you have good temps and power is ok:
1. Speedfan or Everest home, as well as Bios Hardware Monitor can view these things
2. power connections to every device are secure and undamaged
3. try reseating the video card
4. PSU: Bad/Underpowered PSU can cause you headaches, check here -
5. Clean your case off dust...

that should get the ball rolling for you...

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so I was fixing my start screen to look good . Then I wanted this game Reckoning to be at the bottom of my game called Chaos Legion . If anyone could help me , please give me the solution . Thanks


Answer:Is this normal on my Start Screen ?

The way the Start screen "fills" the icon space is specific, and it won't let you do that. I'm just doing an educated guess here from my experience trying to arrange Start screen icons, but it seems to want to fill the space by two-wide columns, top down first. To move your Reckoning under Chaos Legion would leave the void at the next two-wide location, so it wants to fill that first. Maybe there's a Start screen tweak program somewhere someone's done to modify that...

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I'm running XP SP3 Pro. I had to run Combofix recently, and ever since after I used it, whenever I turn on my computer, I get a black screen saying "normal start up" or "recovery console" for about 4-5 seconds, then it continues to boot normally. Any idea how to disable this?

Answer:Boot screen at normal start up


Check under the boot tab. Take a screen shot and upload it. I dont remember exactly what that image looks like. It has been 4 years since i used XP.

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am using cortana . have tried several time to switch back to my windows phone start screen but to no avail. Advice

Answer:How do I get my normal Windows start screen back on my Lumia 720 from the Cortana screen?

Originally Posted by Windows Central Question am using cortana . have tried several time to switch back to my windows phone start screen but to no avail. Advice just restart your device by long pressing the power button and slide down the screen !!!!

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the bloody 'BITLOCKER' blue screen is showing after can i go normal start screen? plz help me...

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Hi all,
I am currently using windows 8.1 on a HP Laptop. Every time I am closing an app, it immediately goes straight to the normal desktop view. Is there a way to let it go on the metro UI start screen? I have tried going to the taskbar and uncheck where it says "When I sign in or close all application on screen, go to the desktop instead of Start"
When the box is unchecked it doesn't seem to work. Does anyone have any idea how to resolve my issue?
Thanks in advance :)

Answer:Switch between metro ui start screen and normal desktop screen

Did you click "Apply"? Just trying to diagnose it, that's all.

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Hi all!

I started in the Malware forum and after they reviewed my logs they sent me here.

I have a HP Pavilion Elite
64 bit
intelcore 2 quad

When I start up in normal mode my desktop loads and my mouse moves but
the screen is frozen.

I have No problem in safe mode.

When I ran a Kaspersky full scan it got to 92% complete and then blue screened (I don't remember what it said)

I followed the read&run me directions and have the logs for that process--which the Malware folks said look clear.

All I have done since this started is attempted to run Kaspersky and followed read&run me. No new software has recently been installed.

I can't do a system restore because I have no saved restore points:cry
(Inexperienced computer user)

Any suggestions would be greatly appreciated.
Just a little FYI, my computer experience is... point and click so talk slow


Answer:start up in normal mode=frozen screen.

It sounds like Kaspersky may have fouled something up during the scan that does not load when you boot into safe mode. You could try using your os installation cd to repair any windows files that may need it- just pop it in and follow the relevant prompts to repair. You might also try disabling all nonessential startup programs from safe mode using Startup CPL and then booting into regular windows.

Are you able to do anything at all after windows has loaded besides moving the mouse?... can you open task manager?

For future reference, How to Disable and Enable System Restore Points

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INFO with blue screen wiew
Dump File         : 101814-24102-01.dmp
Crash Time        : 18.10.2014 14:06:47
Bug Check String  :
Bug Check Code    : 0x00000117
Parameter 1       : 0x87745480
Parameter 2       : 0x9091abe0
Parameter 3       : 0x00000000
Parameter 4       : 0x00000000
Caused By Driver  : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+108be0
File Description  : NVIDIA Windows Kernel Mode Driver, Version 307.83
Product Name      : NVIDIA Windows Kernel Mode Driver, Version 307.83
Company           : NVIDIA Corporation
File Version      :
Processor         : 32-bit
Crash Address     : dxgkrnl.sys+81ac3
Stack Address 1   : dxgkrnl.sys+82124
Stack Address 2   : dxgkrnl.sys+819e3
Stack Address 3   : dxgmms1.sys+692c
Computer Name     :
Full Path         : C:\Windows\Minidump\101814-24102-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version  ... Read more

Answer:blue screen when i start in normal mode

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post.

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When I allow Win 7 to load normally, all actions are very slow. Takes 15-20 sec to bring up Google in newest Explorer. Frequently hangs-website not responding. If I load system in safe mode with network support, runs very fast (1-2 sec ot open Google) No hangs. I get error message with normal load to run CHKDSK but when CHKDSK starts, a message appears that CHKDSK is terminated. I have gone through a complex process using a emergency restart disk to start CHKDSK from a command line and the response is not normal. My computer is a Lenovo T60.I have completed memory check and it is good.

Answer:Win7 Very slow normal start, Safe start with Net -fast

Hello Buddypup and welcome to Seven Forums.

Couple of things you can try. If you haven't already done so, run a full scan with your anti-virus of choice. Even if it comes back clean (no malware found) I'd then run an on-demand scanner like Malwarebytes, ESET Online Scanner, SuperAntispyware, etc. I'd next perform some basic "housekeeping" chores by running Disk Cleanup and Disk Defragmenter. If you're still having issues I'd move on to a Clean Boot (AKA: Clean Startup.)

Troubleshoot Application Conflicts by Performing a Clean Startup

And finally, I'd look through this troubleshooting guide prepared by one of the Forum experts. It offers some additional things to try.

Troubleshooting Steps for Windows 7

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When I start my Windows 7 Startup in normal mode it goes to a regular desktop like normal but after a few seconds a screen comes up that says installing software on drive k and it wont let me do anthing but ctrl + alt+ del it wont bring up task manager but it will let me restart with button on bottom right

Answer:trying to start in normal mode and it goes to screen that says installing softwa

Can you boot into Safe Mode?
To boot into Safe Mode you need to start tapping the F8 key after pressing the power button.  This will take you to the Advanced Boot Options, use the up or down arrow to highlight Safe Mode, click on enter to boot.

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I recently installed Win10 on a new computer. Everything runs fine except for when I start the computer. When I start it "cold" it automatically goes to the blue screen/repair screen. However if I immediately restart the computer from the computers reset button Win10 will launch normally.
So basically if the computer is off for more than about 7 seconds it will start to the blue screen but after that if reset it starts normally. Anyone got any ideas or solutions?


Answer:Blue screen on start, normal on restart-any solutions?

Try turning off fast startup in Windows 10:
Fast Startup - Turn On or Off in Windows 10 - Windows 10 Forums

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I recently installed Win10 on a new computer. Everything runs fine except for when I start the computer. When I start it "cold" it automatically goes to the blue screen/repair screen. However if I immediately restart the computer from the computers reset button Win10 will launch normally.
So basically if the computer is off for more than about 7 seconds it will start to the blue screen but after that if reset it starts normally. Anyone got any ideas or solutions?


Answer:Blue screen on start, normal on restart-any solutions?

Try turning off fast startup in Windows 10:
Fast Startup - Turn On or Off in Windows 10 - Windows 10 Forums

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My Vista Home Premium 32-bit laptop (HP dv9207us)will not run except in Safe Mode since uninstalling Jetico Personal Firewall beta through Control Panel/Programs and Features using using their included "BC Uninstall" on 9-14-07.

Windows crashed during the uninstall, with Blue Screen showing "IRQL_NOT_LESS_OR_EQUAL", and:
Technical Information:
*** STOP: 0x0000000A (ox00000000, 0x00000002, 0x00000001, 0x823A4DAE).
I always get this blue screen when trying to start Vista in Normal mode.

Here is the Sequence of Events:
Uninstall Jetico Personal Firewall 2.0 through Control Panel/Programs and Features
(Jetico Uses "BC Uninstall" to remove program).
Windows crashed during uninstall. (First Blue Screen).
Windows restarted automatically, OK.
Ran Control Panel/Programs and Features again.
Jetico was still there, so I uninstalled it again.
The uninstall froze. I waited a long time, then shut down the computer normally.
Tuned on computer. Blue Screen crash and auto-restart.
I restarted in Safe Mode with Networking.
Blue Screen crash and auto-restart.
I restarted in plain Safe Mode, under a different Administrator Account, Successfully.
Still in Safe Mode, Ran Control Panel/Programs and Features again.
Jetico was still listed, with the mesage, "May have already been uninstalled", so I deleted it from the program list.
Tried to restart Windows in normal mode (Blue Screen again).
Restarted in pla... Read more

Answer:[SOLVED] Blue screen when trying to start Vista in Normal mode

Hi buggywhip7

I believe your Hp has a restore partition that can do either complete or partial restores. You'd press the F10 key at startup to try either of those. [Did you create a Recovery Disk when you first brought the PC home?] If you have decent backups, you could go the complete recovery option - but you'll have to restore all data and programs added since you bought the PC. If you do a partial restore, use a date from before you installed Jetico.

Some other quicker-fix ideas ---
1) Try a run of the Vista version of Windows File Protection from Safe Mode ---
2) You could try a run of Vista's "System Restore" from Safe Mode - again, choosing a restore point from before Jetico was installed.
3) I only recommend one Registry Cleaner, and only for severe cases like yours -- CCleaner. It might help cleanup after Jetico's mess. --- --- Run the Cleaning functions to clean temp files, then run the Issue functions to clean the Registry. Run the Issues functions until CCleaner reports "no issues found".

There are many reasons for the stop error you are receiving -- in many cases, they arise from troublesome drivers. Among the drivers that can cause that error are the drivers for your network device (onboard ethernet, wireless, or PCI card) -- I noticed that you blue-screen even in Safe Mode if you add the Networking support. Perhaps Jeti... Read more

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My computer hasn't been working for months. Only get a white screen and error 0xc0000022 about the explorer application after login. It it Acer Aspire 5733Z with Windows 7 Home Premium 64bit. I can access safe mode, safe mode with networking, safe mode with command prompt. Any help would be awesome.

Answer:Can't Start in Normal Mode, White Screen and error 0xc0000022

Hi ericjl56.

First of all, scan the system for possible virus infection with the following programs.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Also, Uninstall iTunes and the camera software, as a test. Uninstall McAfee Family protection too.

Let us know the results.

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hi guysmy girlfriend has a dell laptop from the stone ages...has an Intel M processor to give yall an estimated time range.but as the title suggest...screen goes offon a normal start up it goes to the profile selection screen then shuts off a couple seconds laterthe screen shuts off when I try to go into safe modeand screen shuts off moments after getting into i can troubleshoot most software issues with computers but I can't do squat if I can't see what I'm doin.the only thing i have yet to try as an idea is hook up a monitor to it and see if anything happens differentlymy guess is a corrupt bios file (had one myself a few weeks ago on my IBM/Lenovo T-60)maybe a video driver...but why would it work for a few moments then crash........?!?!?!I want to avoid getting her a new computer so if yall can think of anything worth trying go right ahead.(i'll put in more computer information but I don't have any)

Answer:computer starts, moments after normal, safe or bios start up screen goes off

Might be heat related....give it  a good cleaning .

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So the other day, i was watching a video on my computer and the entire thing just white screened and died,
Then when ever i started it, it would blue screen, then start the whole thing again,
So i re installed windows, and after i reinstalled it will now only start in safe mode, this is the start up screen, as you can see there are some mistakes in the writing.

Even when i tell it not start in safe mode it does.

So my friend talked me through resetting my motherboard bios, but it will still only start in safe mode, i have disabled it in control panel.

This is what it looks like when i unplug the harddrive and turn it on, so it isnt a problem with my HD, so i was wondering if i could reset my motherboard to factory defaults, my motherboard is an asrock 970DE3/U3S3

Answer:PC will only start in Safe mode even when i tell it to start in normal

Yes, you should be able to reset the bios for the motherboard to defaults. But to do that you need to get into the bios and find the section that has reset to defaults button.

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Starting the laptop is normal until after the password is written, then black screen.What do I do?

Answer:Aspire 15 Start / Windoms 10: Start normal until w...

try this:at boot press ALT+F10 or after entering your password to login, keep pressing Shift key, this will start Acer/windows recovery.From the Recovery screenClick on Troubleshoot.Click on Advanced Options.Click on Startup Settings.Click on Restart.The PC will now reboot to the Startup Settings screen.Press 4 to Enable Safe Mode as prompted. once in Safe mode, go to Device manager, click on Display adapters, right click on your VGA and choose uninstall(tick to uninstall software too).reboot normally and check if black/blank screen is fixed.

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I have followed this instruction.

Steps to configure Windows to use a Normal startup state
After you used the clean boot to resolve your problem, you can follow these steps to configure Windows XP to start normally.
Click Start, and then click Run.
Type msconfig, and then click OK.
The System Configuration Utility dialog box is displayed.
Click the General tab, click Normal Startup - load all device drivers and services, and then click OK.
When you are prompted, click Restart to restart the computer.
After doing this my taskbar remains tan in color, its not a huge deal, but I'm curious why it wont reset properly.

Answer:I used MSCONFIG for selective start, now I need normal start.

I think the colour of your taskbar is more something to do with the themes you are using rather than resetting the services back to normal.
Right click the desktop and go into properties and set the themes to Windows standard. Maybe that will cure the problem

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This has been bleeping bugging me for a while now. No matter how hard I try, I can't seem to configure msconfig to start to Normal Startup. This is what happens: If I select "Normal Startup", "/safeboot" and "minimal" are automatically selected. If I deselect "/safeboot", then "Selected Startup" is automatically selected. Furthermore, some of my services -- primarily my printer -- do not start and when try to start it manually, nothing happens. Does anyone have any suggestions?

Answer:Can't Start in Normal Mode, Services Won't Start

Sorry, I'm confused. Why are you messing with msconfig in the first place? And EXACTLY what have you done so far?

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This is a laptop with Windows XP. The screen goes black as Dell is powering on. The message is DST log contains errors. Code 1000-0146

Is this a virus?

Answer:screen goes black during start up

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I Have Win. XP Professional

The last two days when I start my computer up in the mornings, I get a blank black screen. The first day I rebooted and held the f-8 button down and everything was back to normal. The system ran fine all day. Today, it started the same way. I hit the f-8 button, nothing. I find my xp disc, put it in, restart, everything back to normal again. What is going on with this? Also, I hit the f-1 button and got the bio screen up, but nothing else. I am afraid I have a virus working in there somewhere. Please advise!!!

Answer:Black screen at start-up

Go to the Virus section and go thru Osiris's guide. That will clean your system of all viruses and spyware.

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My son's computer has a black screen when you turn it on. No splash screen, nothing when you hit any F keys. lights indicate machine is on. no fan spin. Is this possibly a bad hard drive? I tried plugging into an external monitor...nothing happened.

Answer:black screen on start up

What type of machine is it? Desktop / laptop? Make and model # would be a good start.

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All i see is a black screen(it is even in sleep mode)
When i start my pc, all the fans start working, HDD too, but I dont see anything on screen.
My keyboard is not even active(i have back light) therefore i cant spam the bios button, but even if i could, my screen isnt turned on...
I tried removing hdd, placing the Win7 install CD but it still wont boot from the installation disk.
I removed the battery on the motherboard to reset bios but it didnt help.
From what I read MBR might have become defective(i have no idea what it is and how to fix it)
Specs are:
I5 4460
GTX 1060 6 GB
GA-B85-HD3 Gygabite motherboard
1TB seagate HDD
8GB ram
500W PSU.
Win10 64x.
Im really desperate, and need help.
I cant stand all the problems happening to my pc anymore.

Answer:Black screen on start up

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I'm trying to get my old pc to work, but my computer starts up with the fans and everything, but then the screen just stays black and says "Power Save." The tower has 2 lights on it, one green and one an organish color that stay there. I assumed I needed a new hard drive, but that did not work. Maybe a new motherboard??...any help would be appreciated.


Answer:Black Screen At Start Up

Make sure the video card is properly seated... you may also want to try a new monitor cord before going out and buying a new motherboard.

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My problem is: -I press the power button on my tower; it lights up and the ?hp? logo briefly flashes on the monitor. The monitor goes then blank/black.I press and hold the power button on the tower. The power light goes out, and the monitor THEN indicates ?no signal?, as it should.I repress the power button on the tower, and everything boots up, as it should ? most of the time.Also, I cannot get my tower to wake up from sleep ? I have to force a shutdown, by pressing down and holding the power button on the tower.I am hoping someone out there has a SIMPLE solution. Please note, this is new computer with windows 10 pre installed.

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Hi guys,

For the last few days I have been experiencing a problem..whenever I start up my laptop at first it goes normally and it asks for password to log in but after entering password it does not go into desktop it just stays in as black screen....I daily have to go to task manager have to end task explorer.exe and then wait for a minute and then again go to new task and type explorer.exe then I can access desktop...And my internet security Avast does not come on naturally as it should, but after this problem I have to manually activate it for protection of my computer .

Can someone please tell me what is going on....

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Sorry I don't have the specs for this computer as I am offsite but, when we start the computer it won't get to the Windows screen. After the normal initial screen it just goes black with the blinking cursor and never advances further. Weirdly if I opt to boot via the CD drive (even if there is nothing in the CD drive), it will advance and load Windows and function completely normally. The glitch is only apparent when booting up.

Answer:Black screen on start up

Go into the BIOS setup screen and then set the CD drive first in the boot order and then save the change and exit.
See if that helps.

What's the brand name and model name and complete model number of that computer?


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Question: Black Start Screen

A friend (Win XP)cannot start correctly. He gets a blck screen with the usual options - start in safe mode, last configuration etc but which ever one he choose the same screen returns. His son who is an expert does not return to this country for a couple of days and I was asked if I could help. Well I cannot. If it will not load with any of the four options what can be the problem, please?

Answer:Black Start Screen

If he has the installation DVD you could try a repair install.
Follow the instructions EXACTLY and you will not lose data.

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I am running XP and for some reason whenever i reset my computer it continously shows a black screen with nothing but "Enter password" on it. I know the password and once I enter it everything works fine but i was curious how might i get rid of it if its possible.

Answer:Black Start-up screen

That is probably a BIOS password you have set. Go into BIOS and see if you have set something up by mistake.

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OK, posted a moment ago. Have finally been able to gain access to friends thinkpad (IBM T21). I'm in Safe Mode now. A normal start-up results in the Windows XP log, the grey bar, then nothing but black. Anyone know what this could be??? I'm in safe mode but not sure where to start troubleshooting.

Please help

Answer:xp black screen on start up

In "Safe Mode" click on "Last Known Good Configuration" or try system restore by typing msconfig in "Run" box and go back to last date computer was working. Welcome to Major Geeks sorry about the delay in response, Hope that helps

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Windows 7 used to work just fine on my HP Pavilion zd8000 laptop, until a few weeks ago suddenly it decided to go into black screen mode whenever I start up. The "windows is starting" icon shows, then it goes black... i hear the little jingle, but the screen is still dead. I have tried all the fixes, including setting it back to a previous date, etc. Finally I gave up on all that and reinstalled everything. It worked okay until it finished all the updates, and then the same thing happened again. This sucks. Now its back to Ubuntu for me on my trustee little Toshiba. Windows, I give up!

Answer:Black screen after start-up


Did you do a clean install, incuding a format, if not go that route

If yes,
It may be hardware related.

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Hi, I recently rebuilt my new pc putting in new psu (old one died) and watercooling, I temporarily put the hdd in a pentium 4 whilst the new pc was out of use.

When I put the hdd back into new pc and started up, the screen was black, and remained black until I was in xp and my desktop was visible.

I tried resetting bios, and this appeared to work at first as I saw the logo on boot up, and the windows screen with moving bar came on as well as the blue welcome screen. But now I don't see anything at all until I see the desktop.

The monitor light also flashes on and off a few times during start up.

My pc specs are:

Biostar TPower I45 motherboard
Intel E8600 core 2 duo (2 x 3.33GHz) o.c'd to 3.6GHz
Radeon HD 4870 1GB Sonic Dual Edition graphics card
4GB DDR2 1066 ram
Corsair TX650W PSU
Corsair H50 CPU Watercooler
NZXT hush case (Black)
Maxtor 250GB hard drive
LG dvd/cd writer
LG W2243S monitor (22 inch widescreen)
Wireless Mouse (logitech)
Wireless Router (belkin)
Wireless Headphones (Philips)
Also, I tried uninstalling then installing my graphics card drivers and associated software (like ATI catalyst control centre) as well as the monitor software.

But this doesn't seem to have helped, and sometimes on start up, the catalyst control center says there was a problem, but its not clear what it was, it gives a load of codes and stuff.

I think I need to try computer with a different monitor, but I can't do that until I can borrow one.

Any thoughts are a... Read more

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I'm using a Dell Inspiron 1501 laptop computer running Windows XP. The problem I have been experiencing is during start up. When I turn on the computer, everything begins to load but I am not allowed to do anything until the screen "blinks" to black and then back to my desktop. I then can access programs. If I attempt to do anything before the black screen "blinks", the computer nearly crashes as it struggles to execute the command. Any idea's? Thanks

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Hi, I have a HP laptop - Windows 7.  I closed my laptop and later when I reopened it, it froze up on sign in (cursor blinking but mouse wouldn't move).  I shut it off and restarted but now only goes to black screen - won't go to sign in at all and the fan runs. 

Answer:Screen is black on start up

Turn it on, then hit F8 immediately and keep tapping it and see if it will go into safe mode.

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as soon as I turn computer the screen goes black curser top left blinking no keys work.  the only keys that work are f2 on startup that gets me to the system setup.  F8 dosent work  help anyone   no recovery disc

Answer:black screen on start up ???????

Is the hard drive reported in system setup?

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Windows 10 was downloaded.PC was working ok for several weeks.When tried to start PC one day, just left with a black screen and it said Windows was missing. As Windows 10 was downloaded from internet it is not possible to reinstall it.  Why would it disappear and how do I begin to rectify the problem?

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sorry if this question has been asked before.

I'm working on a computer that seems to boot up normally, but after the windows XP splash screen, it loads a black screen. I tried going into safe mode, but the screen is still black, but with the warnings on top and bottom of the screen that i'm currently in safe mode. I tried booting into safe with command, but still black. the task manage will not come up, the windows key will not bring up the start menu. I've tried a different monitor and it comes up the same. any thoughts before I ghost the drive and attempt a windows repair?

Answer:black screen at start up

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Please someone help me... I got this computer from my brother who got it from his boss. It powers up but the screen stays black (monitor doesnt go out of stand by).It has: PC chips M848A rev:2.1 mother boardAMD Duron 800MHz-1300MHz/ Morgan processorATI radeon 9200 video card, ATI radeon 9200se, and a 3dfx video card it came with Maxtor DiamondMax 9 hard driveI have 3 diffrent video cards and all of them are working on my other desktop so i ruled that out.I am not sure if it has an OS installed previosly?please comment.

Answer:black screen on start up

You tried all the different graphics cards? All just one at a time? Have you tried a different monitor?

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so i own a thinkpad model T61 with type 7663-13GI'm using windows vista sp1.It just happen that after the power button is press, it looks like its going to start up but then the LCD remain black and there is no beep at all. even the thinkpad version did not show up. since the battery and adapter is attach,the adapter led, the battery led and the "circle with Z inside" which i suppose it means the lcd are all on.i tried to force it to shut down by pressing the power for several second. i repeated the process but the lcd remain black at start up. i've check certain link and found that it might be the problem with DIMM.But i couldnt find a way to remove the DIMM anywhere.could anyone tell me whats wrong with my T61. This happen for the first time. 

Answer:T61 Screen black at start up

new development. so i try connecting with external LCD and it showed up. and i cant boot my windows. But the screen consist of greena and pink line and it seems the graphic card dont work at all.

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Hey all, I've been having a rather unusual start up problem, which I can't find relevant information on, through google:  
When I try to turn my laptop on, it only gets so far:
vaio logo

 logo.jpg   144.51KB
then black screen with tiny flashing dash

 dash.jpg   149.81KB
and that's where it stubbornly stops. Every time.
I can't even get to the boot menu. No amount of hitting F8 takes me to the boot menu, or produces ANY response (yes, it's definitely F8 on this computer). The only thing the computer responds to in this state is ALT+CTRL+DEL, which restarts it.
A bit of context:
Last night my computer had a small "blue screen" crash -- nothing unusual, this has happened to me before on this and other computers, without any serious damage. But this time, I'm having the problems described above. 
What I've tried so far
Here's what happens when I try to boot using my Windows Vista installation/recovery disk, downloaded and burned from this site.
Vaio logo, black screen with dash, and then upon hitting F8:

 penguin.jpg   204.87KB
I hear the CD drive spin (which is a good thing, means it's working), but then an image of the Ubuntu penguin and lots of commands that I don't understand. That's absolutely not what the CD is supposed to do.
I have n... Read more


One thing to check first is if the drive is not dead or still usable at this stage. Try reseatting the hard drive but first inspect the pins and contact points if they are not damaged or dirty. If everything is clear, reseat it properly with some or most laptops have screws to keep them firmly in place. Remove the laptop battery and press the power button for half a second. Now try booting it up again. If nothing happens go here and use the bootable disc to try and salvage your data. Let us know how it work out.

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every thing is as per normal untill after i type in my password and it finish loading. After it loads , it does'nt show me any application or my background. It only shows me a black screen and my mouse arrow. I can still see my mouse arrow moving and go to task manager . When i press and hold my power button and restart my laptop, the same thing happens. I can only use safe modes. Can someone help me? By the way im not a computer pro so simpler answers will help


Go to Solution.

Answer:Black screen after start up

Post you laptop model, and the Operating System you are using, please.

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Hello I have a Toshiba Satellite L305-S5921 with me and it seems that when I turn it on it takes a little while for the windows logo to appear and after it is done loading, it just turns into a black screen and that's it. The screen is still on but it is black. And I hear the system running like its supposed to. I can't put in any commands and I haven't tried safe mode yet because when I restarted the computer, it didn't even bother to load up the Windows logo screen like the last time I booted it up. Can anyone help me with this problem? I have a feeling its a problem with the video driver but I'm not sure.
Please help, thanks.

Answer:Black Screen after start up

Safe mode isn't working, it still gives me the black screen. :/ I have no idea how to get around this, please help.

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When my computer starts up, there is nothing but a black screen for approx. two minutes until the Welcome screen appears. Hence, I cannot get into Safe Mode. Also, the computer in general is very slow.

At start up I get the message "CNYHKey.exe - Component not found. The application couldn't be started, because HKCYDLL.dll couldn't be found."

I've followed Broni's instructions to start the "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help", but dds.scr freezes the computer and gmer crashes. So, unfortunately, I cannot post any of the requested logs here.

For further information, please refer to previous thread

Answer:Black screen at start up

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

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I was removing programs to free up space and now when I start up after windows starts all I get is a black screen and nothing more. I tried safe mode but got the same result....nothing. PLEASE HELP!!!

Answer:Screen is black and will not start

I think you've removed you display drivers. Can you boot in safe mode with VGA mode turned on? And also do you have a graphics card?

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 My wife has a Pavvillion 13-s128nr.  When turning on the machine you get a black screen.  The power light is on but nothing shows up...totally black.  I rebooted the machine a few times same result.  I left the machine on to drain the battery.  Plugged it back in and restrted it same issue.  We bought the machine in November 2015.  What are my options with getting this back and running. thanks,Rob Topham

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I have an Acer Aspire 5542 laptop. Suddenly yesterday the screen went black and would not display anything.  I could hear that it started up, but no display.  I checked a few forum posts from the past and found information on this problem, and I followed the directions with no change.  I have the 3 discs from when I purchased it - I believe it was 6 years ago, and so I put them in 1 at a time and turned it on again.  The screen lit up and acted normally.I have the battery out and am using only ac power and I had tried with an external monitor prior to trying anything else and it did not work.  The fn/f6, fn/f5 did not do anything, nor did fn/esc held down help.  I let the laptop turn off on its own after getting it back, and the same thing happened again last night.  I got it back by the same method but want to find out the problem and the reason it is doing this.  Could it be the Bios need to be updated?  I don't even know what that is :-~, but saw it listed as maybe a problem???  I am not computer literate, but will try to solve problems if I can without going to a service center.  I restored my laptop a few months ago with no problem back to original, after backing up my files.  Sometimes I make mistakes.  I don't want to end up making one this time.Can you help?

Answer:Screen black on start up

I don't know why no one has responded to my post.  I thought this was a forum with help from other users and that at least the moderator or some Acer tech would have replied.  I have found a version of Bios update on the Acer site, but I have been told that the version 1.09 is harmful rather than helpful and that is the most recent update that they have listed from 2010 June 23.  Are there any other like forums that anyone would suggest to get some answers?Thanks for any help you can give.

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I've a Packard Bell desktop PC running Vista Home Premium. Have had it for a couple of years. Have kept up to date with all relevant updates.
On Sunday when I turned on my PC and screen the screen did not display (remained black). Windows loaded and I then turned the screen off and turned it back on again and lo-and-behold the display was OK and remained OK thereafter. The same happened on Monday so I did a system restore to last Friday (when all was working OK). Today (tuesday) the same - black screen on start-up - occured. I had not added any software between Friday and Sunday, I do not use any 'hibernation' type functionality.
If I do a restart the screen displays OK.
Help I'm a bit lost as to what may be causing this behaviour ?
Any advice greatly received

Answer:Black screen at start up

Hello BazzaS and welcome to the forums

I think a good place to start is by doing a clean boot:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Follow the instructions in that link to establish what's the problematic startup entry


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I have problem with black screen during start up on my laptop HP Pavilion g6 seriesWhat should i do to fix this

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I have been trying to fix my cousin's netbook for the past couple days. When I first got it they told me that it had a virus so I was thinking I could just run Malwarebytes and maybe a couple other things to fix the problem but when I got it it turned out to be something different.

First off its an Asus eee 1005HAB, from what I have found out it seems to be a recurring problem that eee computers have.

When I hit the power button sometimes they asus logo pops up(but most of the time it doesn't) like its going to start but it goes directly to a black screen with a blinking underscore in the top left corner. I can get to the BIOS but nothing else works. I don't have a back up cd (not that it would work no cd drive on a netbook).

Is there anyway I can fix this problem?

Answer:Black screen at start up.

If there is a Recovery Option then try to recover your lappy. For procedure of how to recover it read its instruction manual or Google it on web by visiting to ASUS site entering the model number. If this doesn't solve your problem and as you said u do not have the backup DVD with yourself....then at last I think you have to reinstall the OS........

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it's a toshiba satellite A355D how can i get it to boot up and make black screen go away it was working yesterday message edited by mistyangel

Answer:screen is black on start up

To isolate the problem, try/borrow another monitor.

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Unsure of computer specs; I know that is a an HP computer.

This is my dad's computer, and he said that while he was watching "videos", the desktop PC popped up a BSOD of the Page_Fault_in_non_paged_area error type. After waiting several minutes to re-power the PC, the computer does not load anything, and the desktop emits out a loud and non-stop "whirring" noise. I decided to check the Ram one by one, and they all (individually and collectively) load up past the screen with F11,etc command options, but go no further when the screen becomes black (with a blinking underscore in the top left and an off-centered orange block). I've attached a picture of this.

Answer:Black Screen on Start Up

Did you try Alt + F10?

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Hello, I have a frustrating problem ever since I did windows critical update and changed anti virus and this problem occurred yesterday. Every time I reboot my PC, a black screen appears with a cursor shows up for a few minutes before going onto login screen/welcome screen. I did system restore back to a month and it still doesn't work. I uninstalled anti virus to see if that might be the case and the black screen is still there. I then reformatted my pc by reinstalling windows 7 again using the disc and the problem is still there. My pc is only one year old as well and it's quite fast and quiet. Normally when I startup my PC it goes straight onto the welcome screen/desktop without this black screen. What can I do in this case? Much help will be appreciated.

Answer:Black screen upon start up

Black screen after login, cruiser still works,

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BLACK SCREEN @ STARTUP Using windows 10, Lenovo laptop....I was viewing current news on browser when screen went black. Shut laptop down and restarted, opened to black screen with white cursor. I tried right click then left click also tried the space bar - rec'd this error message: "Lenovo.,modern.imcontroller.pluginhost:werfault.exe. The exception unknown software exception (0xc000000d) occurred in the application at location 0x77630C41. Click on OK to terminate the program."
Clicked OK and screen went black again.
I cannot go any further than black screen. Please help!

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Hello There, I bought HP Envy 15z-ah100 last year. due to some reasons i got the computer today i.e. after 1 year. Anyway when i start the computer i get black screen. The computer works i.e. Caps lock light, key board light everything is ok but there is no display on screen. I got it checked with local venders. Even updated BIOS via Usb but nothing happened. Whats the problem?

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Thanks in advance for looking into my issue!!

I have been working on Toshiba L510 XP Home Edition with intel core duo processor.The system worked just fine untill my Anti virus expired and it came under attck from Think Point -Rogue antivirus Program.My system went crazy after the attack.It came up on the screen no matter what i tried to do on the system.It dint allow to use internet ,Task manager .system restore utility etc .I couldnt even shut down my computer.I had to do hard boot in order to restart my computer.After going through a few forums online from a diff computer I downloaded Malwarebytes' Anti-Malware.I did a full scan and removed all the threats that it detected.But the Think Point still kept coming up and my system was still going crazy.Did a few more scans and removed the the threats again but Think point was still on the system.After a few force shut downs the blue screen error started coming up"If this is the first time you have seen this error restart or remove any new hardware or software install by going into safemode.It also had a bunch of numbers on it and then it wud start dumping physical memory.Afte a few minutes it would restart on its own(Sorry dont have the exact error ).I tried restarting using last known good configuration ,it dint helpThe Blue screen errror started coming up instantly after logging in.I repaired windows installation using the original XP cd.The system started for once ,it went back to service pack 2 but ... Read more

Answer:Black Screen on start up

would do a full format installlation especially as you have the cd, will take less time than trying to keep repairing

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When I start my laptop, it will start to load, the windows logo appears, and then it screen goes black.  I'm able to move the cursor .kindly solve my problem.
i have soNy vaio E series VPCEG35EN  laptop.
Windows 7 Home basic SP 1 64bit os.

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I have a Gateway laptop with Vista. Before today it never really caused me any problems and there was no critical warning signs.

My problem is upon starting my computer the screen is black and nothing happens. I can hear the fan running but at a lower volume then usual. The keyboard does not respond at all so pressing F8 or any other commands is useless. The CDrom does respond if I press eject on the side.
There are two things that I did today that I normally never do. First, I ran a disk clean up and I also had a USB "F Drive" SanDisk inserted into my computer because ironically I was seeing if I could use it to back up all my work and notes but I had no success.

After turning off my computer, this problem occurred maybe 20 mins later after I turned it back on. Also, there is no cursor on the screen it just a blacks screen with nothing else on it so it doesnt even look like that my monitor is on. I tried plugging my laptop into another monitor to see if that was the issue but it wasn't.

If I find a recovery disk to use will I be able to recover my work? Any ideas?

Answer:Black Screen on Start up

Go with starting up with the recovery disk.
See if you can get into SafeMode and run SF Diagnostic Tool - Using for Troubleshooting - Windows 7 Forums
Then post back so we know how you are doing.

Welcome to Vista Forums

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I have an HP laptop with XP Home. The laptop is not booting into Windows. When I try to start it, it goes past the BIOS to a black screen with the safe mode and other start options. It allows me to make choices, but freezes after a choice is made. The laptop is out of warranty, so I would like to try to track down the problem without resorting to their tech support. My first impression is that the hard drive may be the problem as I know several other people with similar HP models who have experienced HD failures within the first year. The laptops of this model seem to run very hot as they have Celeron processors that are not of the M variety. Any suggestions as to where I can start to look for the solution?

Answer:Black Start Up Screen

jenks318 said:

I have an HP laptop with XP Home. The laptop is not booting into Windows. When I try to start it, it goes past the BIOS to a black screen with the safe mode and other start options. It allows me to make choices, but freezes after a choice is made. The laptop is out of warranty, so I would like to try to track down the problem without resorting to their tech support. My first impression is that the hard drive may be the problem as I know several other people with similar HP models who have experienced HD failures within the first year. The laptops of this model seem to run very hot as they have Celeron processors that are not of the M variety. Any suggestions as to where I can start to look for the solution?
JerryClick to expand...
IF it locks up no matter what choice you make [like even safe mode, last known good config etc] there's a few things you can do.

1. remove recently added hardware, reboot. fix? if no go to step 2.
2. get your copy of win xp [the cd] out and put it into the cd drive. turn off the computer. turn it back on, and boot to the cd [*****see note below]. while its booting to cd it could take a few mins. once at the setup screen chose R for repair, then on the next screen you hit the 1 for the os choice, then enter, then enter for the password, then you'll have a prompt.. just type chkdsk /r and hit enter. this'll take 45mins to run. when done turn computer off, turn back on.. let boot up if fix great if no then step 3.
3. r... Read more

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Please can someone help me? I am NOT technically minded and so find it hard to sort out problems or even understand the answers (not a good start).

My PC has been running well - until today! I switched on, the PC worked, it booted up normally and got to the 'windows loading' green bar at the bottom. The screen went blank - the monitor did not go 'off' and neither did the PC.

If I turn the monitor off and on, the screen display is all there - windows has started and there's my desktop. Before I can do much with it though everything goes black again. I tried this a few times and the same thing happened. I booted up with my finger on F8 - booting in safe mode is no different - the PC responds as it should but the screen still goes black. By switching the monitor on and off repeatedly I limp forward to the point where I can do a 'windows repair'. This appears to work and I am now using my PC (obviously).

I have no idea if this will happen again - I wondered if some automatic update has clashed with graphics drivers but I don't know what I'm talking about nor what to do with the thought :-)

Please could someone give me a best guess solution in easy speak - I stress - I'm not in the least bit techie - any help most gratefully received - I'm scared to switch off now in case I can't get back here! Thank you.


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Just getting black screen ON start up.cannot even get to password there a rebooting options

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I have an Acer laptop with Windows XP. The problem is that when I turn on the computer logo appears "Windows XP", then the black screen that asks me if I choose
start automatically,
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
last working config Definitley
starts normally

well, I type any option for a tenth of a second you see a blue screen, which absolutely can not read something written for too short a time that appears, then return the black screen with the options above.
What to do?

Answer:W XP, start with black screen and nothing else.

Hi, what is the model number of your Acer laptop?
Do you have the install CD?

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I have a desktop that when you try to restart, screen show up black with no icons but a bunch of virus warnings and pop ups. Sometimes when I try to restart, I can get to folders and run rkill, but cannot access Malwarebyes, which I downloaded the other day to kill another virus. Any suggestions???

Answer:black screen...on start up

Double post. Topic closed.

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Hp ProBook 4510s is giving me a black screen on trying to boot up.In safe mode it is booting up prorperly. I am not sure what this has been caused by

Answer:black screen on start up

When Windows Safe Mode starts okay but Normal Mode does not, it's typically caused by installing a bad/incompatible device driver, or by installing software which includes a driver such as:1) CD/DVD burning software.2) Antivirus software3) Firewall softwareSo if you can remember recently installing a driver or any of the type of software listed above just before the problem started, uninstall it in Safe Mode then restart.

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My XP computer is not able to start properly. It will load up like normal until right after the XP logo screen. At that point, the screen stays black with the mouse pointer. Although I can move the mouse around the screen, I cannot left click or alt-cntrl-del to open up task manager. When I try to boot in safe mode I get the exact same problem - it won't get passed a black screen with a mouse pointer. Any help would be greatly appreciated. Thank you for your time.

Answer:XP Help - my pc won't start, black screen

Hi .Worth reading, Black Screen (fixmbr) -;en-us;314503 Louis

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I was using the computer and an update was taking place. I cancelled the update and now when I start up the computer, it goes through the start up process, but when it is done all I get is a black screen nothing comes up. I have a Dell Inspiron 1720 running Windows Vista and it is extremely important to get this back up and running. It is my husband's business computer. Anyone that can provide any help, I would greatly appreciate it.


Answer:After Start up all I get is a Black Screen Please Help!

Try a Startup repair as described in this article

If the system stops responding in a similar way during the startup repair, it is a very serious problem, read these articles very carefully

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I now have a black screen at startup. Before I had a blue screen at startup and it would say things like "Panic Stack Switch" or "No More IRP Stack Locations" or "Bad Pool Header". This would happen when I would start up the computer or when I had some down time and instead of going into my screen saver the blue screen would come up.

I ran Combofix and now I don't get the blue screen at all. I get a black screen at startup. If I turn off my moniter and then turn it back on I get my regular screen for a second and then it goes black. This is my system information.

Microsoft Windows XP
Home Edition
Version 2002
Service Pack 3

Gateway, INC
Intel ?
Pentium ? 4 CPU 2.4 GHz
2.40 GHz, 512MB of RAM

What should I do?

Answer:Need Help. Black Screen At Start Up

Can you boot into Safe Mode?How to start Windows in Safe ModeIf so, try running chkdsk:Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After it?s finished it will restart into Windows automatically.

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i am running a acer am1201 and i have a problem with my gts 250 1 gb oc but i get the acer screen with the f10 and f2 but after that it goes to a black screen and sits there for like 45 secs and then it goes to logon on screen wich takes like 2 seconds after it starts to load again and pic shows up just wondering what i can do about this

Answer:black screen on start up

The black screen is your start up screen. If you look through the tutorials you will find a few on the start up screen and how to change/ customize it.

Let us know,

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hi u guys thanks for viewing

Whenever i start up counter-strike 1.6
it shows the 2 Cts holding their guns, u know when u load up CS it shows the 2 guys and then the menu pops up : find server, friends list ect.

well when that shows up EVERTHING TURNS BLACK everything i get a blank screen, i can only see my mouse. i move the mouse around i can hear the clicks of the menus when i go over them. i than have to alt+tab and click on counter-strike icon at the bottom. when the screen comes back up i get the black screen again.

i have to do this about 14 time until i get the CS screen back. it sucks....

a lot of people have this problem but i have searched the forums and came out empty handed. PLEASE HELP ME!!!

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when i turn on my laptop theres a black screen thar says insert correct disk and press enter

Answer:start up screen is black

Hi there,Please make sure there is no disk in your laptop cdrom tray. Get into BIOS and make sure hard drive is selected. If these 2 things are ok then there can be a problem with the operating system and it need to be re-installed / Repaired.Best of luckImran Khan

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Had laptop for two days thirddayblack screen when turn on tried all suggestions through HP support plus some in this forum have some personal information on the laptop need it off please help me

Answer:Black screen at start up

Are you aware of how much memory you have left on your device? Also, Have you set any backups of your data?

I am a very busy person. PleasePlease click ?Accept as Solution" if I solve your Problem

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When starting up my computer, I am greeted with a bluish screen that shows something like a sunburst on it. I am unable to use the keyboard and the check disc screen shows but I do not have any control over it. Any help please?

Answer:Black Screen on start up

We need specific information to help answer your question so would you please repost this with appropriate answers to the questions that pertain to your problem, so we can better help you fix your problem quickly.

Computer: Brand Name & Model #

Age of system and relevant components if different :

CPU: Brand, speed

Ram: Type, amount, speed

Operating system: Windows 98, 98SE, ME, XP Home, XP Pro, Vista or Other

Do you run Anti-Virus software: Brand Name, version #, is it up to date?

For Video or Graphic problems:

Video Card: Brand Name, type, speed, Chipset, driver version and date

Video settings: resolution, advanced settings

For Internet problems:

Modem: Brand name and date of driver

Type connection: dial-up, cable, sat/DSL, other

Browser: IE, Netscape, Firefox, Sea Monkey and version #

For Network problems:

LAN or ethernet card(s) or adapters: Brand, # of cards

Router: Brand name, type

# machines on network

Network settings and IP configuration
Please state your specific problem and when it started

Did you change anything, install any hardware or software before the problem started?

List any recently installed software

List software running in background ie: anti-virus program, mail programs, backup software.
(Run,msconfig,ok,startup) and what is checked

Any power disruption or incomplete shutdowns

Failed Scandisk/chkdsk or defrag attempts

Use of any “tune-up” utilities, registry utilities, system diagnostics, other third party uti... Read more

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I have a presario f500 and when i try to start it up it will go though all the logos but when my desktop should start it just goes black i can get into the desktop if i use safemode does anyone know how to fix this or is the laptop done for. thanks for any help

Answer:black screen on start up

Graphics (video) driver is corrupted or could be related to it.Start here: to Software & Driver download, select your OS ( is it Vista?)There's only 1 graphics driver for Vista:   NVIDIA GeForce Go 6100 VGA Driver

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So I wanted to disconnect my Microsoft account from my PC because I didn't that account on that PC and under the 3rd tab on the account preferences page in PC settings there was an account that went by the name of AHS-101[2] (that isn't the exact name of it just as close as I could remember) and i deleted it thinking it was the Microsoft account. I later found the Microsoft account and disconnected it from the PC. I then put the PC in sleep mode. When i attempted to turn it back on it would not display anything. I then proceeded to unplug the the PC entirely. When i tried to reboot the system there was nothing except a but a black screen with a flashing white underscore. Does anyone have any suggestions on how to fix this without loosing any of the files? Thanks for the help for anyone who replies!

Answer:Black screen upon start up!

Oh also i forgot to mention F8 will not boot it into safe mode either

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My daughter jus called me, I gave her my old Toshiba lap top with Vista, always was a good machine, now for no reason got a black screen with a curser, can any one help

Answer:Black screen on start up

Have you tried removing the hard drive and reinserting it back? Inspect for any dent/missing pins while doing the suggestion. The drive could have been slightly dislodge or worst case, failed.

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Start up in safe mode and reset your displaySee link here for how to start in safe mode

Answer:Re: Black screen after start up

Install video card drivers if you have not yet done so.

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Black screen with curser in center. Without clicking the mouse, dragging the mouse draws a blue box. Acts like the left click button is stuck. Control/alt/delete-task manager has Skype program running and some times another program. If I end all tasks, computer begins operating normally. Tried system restore to an ealier date would not complete. That was probably from not disableing virus protection. Any suggestion of cause?

Answer:Black screen on start up

Did you make any changes before the weird behavior? I'd undo them or try System REstore from System Recovery Options.

I would also establish a Clean Boot from Troubleshooting Steps for Windows 7.

If those fail then work through the other steps, report back results.

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Hi,After start up my computer reaches the Windows XP log-in screen and within a few seconds the screen goes completely black but the screen is not in stand-by mode. The computer is still whirring away as normal. The time from start up to black out has reduced, we were able to get logged in and use it for about 10 mins, but that time has got shorter and shorter until just getting to the log-in page.Any ideas? The computer is about 5 to 6 years old.thanks in anticipation

Answer:Black screen after start up

Maybe check the air vents are not clogged up with dust and fluff if so inside will also need cleaning.When inside check that all the fans are working properly.

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Screen says this upon startup.
(Alert! OS Install Mode enabled. Amount of Available memory limited to 256MB. Strike the F1 key to continue, F2 to run setup utility)

Every tool I run on this machine says there is no HDD installed.
F1 does nothing and F2 just goes into the BIOS and shows no sign of a Hard Drive installed anywhere. Please help if anyone has had this problem.


System Info
Dell Dimension B110
Service Tag-30YWJ91
Celeron 2.53 Ghz.
Win XP Home

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Everytime i start my laptop i get a black screen saying windows did not start succesfully.And it gives me some options,safe mode with command,safe mode with prompt,safe mode,last known good configuration,and start windows normally.When i pick start normally it comes on with no problem,im just worried as to why im getting this black screen every time i boot up.

Answer:Black Screen At Start Up!

Do you know exactly when it started doing this?

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Dell dimension e520

Start it and it goes directly to a black screen.

There are no flash drives or external anythings connected to it.

Next tried tapping F8 for safe mode..the screen comes up and I select safe mode then it goes to the black screen again.

Answer:On Start Up I Get A Black Screen

Black Screen (fixmbr) -;en-us;314503 Louis

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When i turn on my Dell Inspiron Desktop, i get a black screen and a flashing white underscore at the top left, please help, i have tried ctrl-alt-delete, esc. and turning it on and off, but to no prevail. please help me.

Answer:Black-Screen start-up

Do you hear anything on startup? Any beeps? Does the hard drive spin?

It sounds like it can't find the boot loader for Vista. Do you have the installation CD? If so, you might be able to boot to it. Put it in your CD drive, and open your BIOS (press F2 at startup). Find the option that says something about boot sequence. Set your CD/DVD drive to be the first boot device. Save the settings and restart the computer. It should boot into the installation cd.

Look for an option that says "Repair an installation". You'll want to select that, and open a command prompt. Once in the command prompt, type fixmbr. Let it do it's thing, and restart the system. You'll have to re-enter BIOS and change the boot order again, this time set the first boot device to be the hard drive.

It should boot after that. If it doesn't, do all of the above again, except when in the command prompt, type fixboot and proceed as before.

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Hi, I am getting the black screen on start up, have tried holding down the power button, then turn it off and on, have tried pressing the esc button, then tried the control+alt+delete button, nothing is working? The on button is 'white' and not blinking.....? Any ideas?

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I have a Dell XPS 8500 Desktop. I have been running Win 10 (With Problems) . I downloaded an update for Kaspersky and needed to reboot. When I tried to reboot it came back to the start page without rebooting. I then shut down. When I restarted I got an error message stating System_Thread_Exception_Not_Handled. It also gave options to troubleshoot the problem. I choose Dell. After going through several steps It Froze. I shut down. I have nothing but a Black screen ever since. Help!

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Hi all,
I have a Dell latitude D830, windows xp. I'm guessing I accidentally downloaded a virus onto my laptop because now, when I turn it on, after the Dell logo it goes to black and stays there. My knowledge of computers is minimal and if anyone could help me out, I'd appreciate it.

Answer:Black screen after start up

Hi and welcome to TSF this is one possibilty How to Perform a Windows XP Repair Install

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Hi,My computer says disk error push control alt delete to start and then it goes right back to that screen. I did all the hard drive tests and they fail and system recovery stays black w a curser for over 4 hours . Any thoughts ?

Answer:Black screen and won't start

Hello @Kerridantuono Kerridantuono wrote:Hi,My computer says disk error push control alt delete to start and then it goes right back to that screen. I did all the hard drive tests and they fail and system recovery stays black w a curser for over 4 hours . Any thoughts ?You say that the Harddrive Tests failed.  Whenever the Hard Disk Short/Long DST test fails that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue  HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby Please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media) Note: Back up all the personal data to an external drive if it's possible. Otherwise you could connect the failed HDD via SATA to USB adapter with another PC or same PC after replacement of HDD & re-installation of OS and try copying /recovering the files. You can also refer to the below shown link for further support Please click on the link In order to Identify, Prevent, Diagnose & Recover from Drive Failures on HP Notebook Hard Drives & Solid State Drives : Read more

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This morning my comp downloaded a security update for IE;

Cumulative Security Update for Internet Explorer 8 for Windows XP (KB978207)

Security issues have been identified that could allow an attacker to compromise a system that is running Microsoft Internet Explorer and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this item, you may have to restart your computer.

Since it was installed whenever I turn my PC on it sticks at a black screen for a few mins before re-booting and loading properly.

It says I can remove this update if I want, but I'm not sure I should.

Help please?

Answer:Black Screen on start up.

mmm, after downloading this update my "each day" account reported that it was corrupt. I went in to my admin account, decided to do an Acronis disk image first and then tried my other account again - this time it worked. Have you tried your admin account, or even safe mode? If so do they load properly. Personally I'm not sure removing the update would be a good idea as it apparently plugs a vast hole in IE.

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